Document Controller

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<p><b>Key Responsibilities</b></p><ul><li>Draft, review, and negotiate contracts, agreements, letters, and other legal documents.</li><li>Provide legal guidance to internal teams on day-to-day business matters.</li><li>Conduct legal research and prepare clear summaries and recommendations.</li><li>Monitor applicable laws, regulations, and regulatory developments affecting the business.</li><li>Support corporate governance, licensing, regulatory, and compliance activities.</li><li>Identify potential legal risks and recommend appropriate mitigation measures.</li><li>Maintain and organize legal records, contracts, and documentation.</li><li>Assist with disputes, claims, and legal proceedings in coordination with external counsel where required.</li><li>Ensure timely renewal and monitoring of contracts, permits, licenses, and other legal obligations.</li><li>Develop and maintain legal templates, policies, procedures, and standard agreements.</li><li>Collaborate with HR, Finance, Procurement, Operations, and other departments on legal matters.</li><li>Support internal compliance initiatives and provide awareness of relevant legal requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Law (LL.B. or equivalent). Relevant professional legal qualification or bar admission is preferred, where applicable. 0-2 years of relevant legal experience , preferably in a corporate, commercial, or law-firm environment. Strong knowledge of contract law, corporate/commercial law, and regulatory compliance. Excellent legal research, drafting, and analytical skills. Strong attention to detail and ability to manage multiple priorities. Excellent written and verbal communication skills. Ability to work independently while collaborating effectively with cross-functional teams. Proficiency in Microsoft Office and legal/document management systems.</p>

<p><strong>About e&amp; CX Solutions:</strong></p><p>It’s one of Etisalat's affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e&amp; CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p>&nbsp;</p><p><strong>Main Responsibilities:</strong></p><ul><li><p>Perform manual testing for web and mobile applications.</p></li></ul><ul><li><p>Identify, document, and track bugs.</p></li></ul><ul><li><p>Perform SIT, functional, sanity and regression.</p></li></ul><ul><li><p>Collaborate with the development team to ensure product quality.</p></li></ul><ul><li><p>Execute test cases and support the QA process.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>3 year of experience in QA or software testing.</p></li><li><p>Bachelor's degree in Computer Science, Engineering, or a related field.</p></li><li><p>Basic knowledge of QA methodologies and tools.</p></li><li><p>Basic knowledge of databases (SQL).</p></li><li><p>Basic knowledge of Postman / API testing.</p></li><li><p>Ability to perform Quality Auditing effectively.</p></li><li><p>Good communication and documentation skills.</p></li><li><p>Excellent problem-solving and analytical skills.</p></li><li><p>Strong attention to detail and commitment to delivering high-quality results.</p></li><li><p>Ability to work collaboratively within diverse teams in a fast-paced environment.</p></li><li><p>Bonus point: having a telecommunications background.</p></li></ul><p></p>

<p>We are looking for a Customer Support Representative to join our team at a leading hosting company. The ideal candidate should have a basic IT background and a strong interest in web hosting and technical support.</p><p>&nbsp;</p><p>Responsibilities</p><p>Respond to customer inquiries through tickets, email, chat, and other support channels.</p><p>Troubleshoot basic hosting, domain, email, DNS, and website-related issues.</p><p>Provide clear and professional solutions to customers.</p><p>Follow up on customer issues and ensure timely resolution.</p><p>Escalate advanced technical issues to the appropriate technical team.</p><p>Document customer issues and solutions accurately.</p><p>Maintain a high level of customer satisfaction.</p><p>Preferred Skills</p><p>Basic knowledge of cPanel/WHM.</p><p>Basic Linux knowledge.</p><p>Understanding of DNS records and domain management.</p><p>Basic knowledge of FTP, SSL, and Email Hosting.</p><p>Previous experience in Customer Support or Technical Support is a plus.</p><p><strong>Requirements</strong></p><ul><li><p>Requirements</p><p>Bachelor’s degree in Computer Science, Information Technology, or a related field.</p><p>Fresh graduates are welcome to apply; up to 1 year of experience is preferred.</p><p>Graduates of ITI are highly encouraged to apply.</p><p>Good understanding of basic IT concepts and troubleshooting.</p><p>Basic knowledge of Networking, Windows/Linux, Domains, DNS, and Web Hosting is a plus.</p><p>Good communication and problem-solving skills.</p><p>Ability to handle customers professionally and patiently.</p><p>Good command of English, written and spoken.</p><p>Willingness to learn and develop technical skills.</p></li></ul><p></p>

<ul><li><p>Receive, document, and follow up on farmers' complaints, concerns, and grievances until resolution.</p></li><li><p>Build and maintain strong working relationships with contracted sugar beet farmers.</p></li><li><p>Conduct regular field visits to engage with farmers, understand their concerns, and provide ongoing support.</p></li><li><p>Promote awareness of Nile Sugar's supplier requirements, sustainability commitments, and responsible farming practices.</p></li><li><p>Monitor farmers' compliance with the Company's social, ethical, and environmental standards, and identify areas requiring improvement.</p></li><li><p>Support the implementation of supplier engagement and sustainability initiatives across the agricultural supply chain.</p></li><li><p>Facilitate communication between farmers and relevant Nile Sugar departments to ensure timely resolution of issues.</p></li><li><p>Organize farmer meetings, awareness sessions, and training programs to strengthen engagement and improve compliance.</p></li><li><p>Maintain accurate records of stakeholder interactions, field observations, and engagement activities, and prepare periodic reports.</p></li><li><p>Identify vulnerable or at-risk farmers who may require additional support and recommend appropriate actions.</p></li><li><p>Assist the Agricultural Department in evaluating supplier performance and identifying opportunities for continuous improvement.</p></li><li><p>Ensure all stakeholder engagement activities are conducted in accordance with Nile Sugar's policies and applicable IFC Performance Standards.</p></li><li><p>Prepare accurate and timely reports on field visits, stakeholder engagement activities, farmer feedback, grievances, compliance status, and improvement initiatives, including recommendations for corrective actions and continuous improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Agricultural Engineering</p></li><li><p>10 Years of Experience in Similar field.</p></li><li><p>Experience in agriculture, farmer relations, community engagement, sustainability, or supplier management is preferred. </p></li></ul><p></p>

<ul><li><p><strong>Developing Full Stack Web &amp; Hybrid Mobile Apps which considering Responsive Design For Different&nbsp;Web Browsers &amp; Hybrid Apps For iPhone, Android, iPad, Tablets; for business using the following technologies:</strong></p></li><li><p><strong>HTML5, JavaScript, JQuery</strong>, Angular JS, Angular 2+, CSS</p></li><li><p><strong>C#, ASP.Net, Web API</strong>, .Net Core, VB.Net</p></li><li><p><strong>Microsoft SQL</strong></p></li><li><p><strong>Hybrid Mobile Apps Background,&nbsp;</strong>Android.Net &amp; iOS.Net</p></li><li><p>SOAP XML Web Services Knowledge</p></li><li><p>Response Web Design Background</p></li><li><p>Multi-threading Technologies&nbsp;awareness</p></li><li><p>Microsoft IIS</p></li><li><p>Blazor is a plus</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree in Computer Sciences, Software Engineering</p></li><li><p>Excellent English language (Written and Spoken)</p></li><li><p>Quick Learner Self Dependent</p></li><li><p>Good Document/Help Reader</p></li><li><p>HTML5, JavaScript, JQuery Required</p></li><li><p>C# Experience Required</p></li><li><p>Microsoft SQL Experience Required</p></li><li><p>Web API Experience Required</p></li><li><p>Net Core Experience Required</p></li><li><p>SOAP XML Web Services</p></li><li><p>Angular JS is a plus</p></li><li><p>ASP.NET Experience is a plus</p></li><li><p>VB.Net is a plus</p></li><li><p>MVC is a plus</p></li><li><p>Blazor is a plus</p></li><li><p>Oracle DB is a plus</p></li><li><p>Angular 2+ is a plus</p></li><li><p>Android.Net, iOS.Net is a plus</p></li><li><p>Microsoft IIS</p></li><li><p>Multi-threading Technologies&nbsp;awareness</p></li><li><p>Responsive Web Design Background</p></li><li><p>Hybrid Mobile Development Concepts is a plus</p></li><li><p>Knowledge of Mac OS Environment is a plus</p></li><li><p>Knowledge of SMS Technology is a plus</p></li><li><p>XML knowledge</p></li><li><p>XSD Mapping is a plus</p></li><li><p>Ability to Travel for delivery of Abroad Projects if needed</p></li><li><p>Ready to Learn &amp; Work in a Team</p></li><li><p>Flexible Hours, Mixed Office and Remote Work</p></li></ul><p></p>

<p><strong>Job Description</strong></p><p>We are seeking an energetic, proactive, and highly organized <strong>Personal Assistant to the CEO</strong> to be based at our factory site in 10th of Ramadan City. In this role, you will act as the primary administrative engine for executive operations, handling high-level scheduling, office coordination, and day-to-day workflow to keep executive activities running seamlessly.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage the CEO’s calendar, coordinate internal/external meetings, and organize site visits.</p></li><li><p>Oversee executive correspondence, document flow, and records management with absolute confidentiality.</p></li><li><p>Plan and manage travel itineraries, transportation, and accommodation logistics.</p></li><li><p>Prepare meeting agendas, draft official memos, capture action points, and track completion dates across plant departments.</p></li><li><p>Serve as a liaison between the CEO’s office, plant management, and corporate leadership.</p></li><li><p>Filter incoming calls, visitors, and operational requests to prioritize critical tasks.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> 3–5 years of proven experience as an Executive Assistant, Personal Assistant, or Senior Secretary (experience in an industrial/manufacturing environment is a strong plus).</p></li><li><p><strong>Skills:</strong> Excellent command of written and spoken English and Arabic. Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</p></li><li><p><strong>Location &amp; Transport:</strong> Must be comfortable commuting to or working out of 10th of Ramadan City.</p></li><li><p><strong>Attributes:</strong> Proactive mindset, high energy, strong organizational skills, and absolute discretion regarding sensitive operational data.</p></li><li><p><strong>Education:</strong> Bachelor’s degree in Business Administration, Literature, or a related discipline.</p></li></ul><p></p>

<p><strong>Key Responsibilities:</strong></p><ul><li><p>Manage the end-to-end employee onboarding process, ensuring a smooth and compliant onboarding experience.</p></li><li><p>Handle HR operations in accordance with Saudi labor regulations and requirements.</p></li><li><p>Process employee transactions through <strong>Qiwa</strong> , including work permits, employment contracts, and government-related services.</p></li><li><p>Prepare, maintain, and update employee records and HR documentation.</p></li><li><p>Support payroll processing by ensuring employee data, attendance, and payroll inputs are accurate and submitted on time.</p></li><li><p>Manage employee documentation, including contracts, renewals, and personnel files.</p></li><li><p>Coordinate travel arrangements, including flight bookings, hotel accommodations, and travel requests.</p></li><li><p>Assist with visa issuance, renewals, and other immigration-related processes for employees.</p></li><li><p>Ensure compliance with company policies and Saudi labor laws.</p></li><li><p>Provide day-to-day HR operational support to employees and management.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience in HR Operations, preferably within the Saudi Arabian market.</p></li><li><p>Hands-on experience with <strong>Qiwa</strong> for employment contracts, employee transfers, and government HR services is preferred.</p></li></ul><ul><li><p>Experience with payroll processing, including payroll inputs, attendance, leave management, and salary calculations.</p></li><li><p>Knowledge of Saudi Labor Law, GOSI, WPS, and other HR compliance requirements.</p></li><li><p>Experience managing employee onboarding and offboarding processes.</p></li><li><p>Ability to prepare and maintain employee records and HR documentation.</p></li><li><p>Experience coordinating visa processing, work permits, Iqama issuance/renewals, and travel arrangements.</p></li></ul><ul><li><p>Strong understanding of document management, data accuracy, and confidentiality.</p></li><li><p>Excellent organizational skills with the ability to manage multiple tasks and meet deadlines.</p></li></ul><p></p>

<p>Supervise daily inbound, outbound, and export logistics operations. Coordinate transportation, freight forwarding, customs clearance, and shipment execution. Ensure timely delivery while maintaining required service levels. Monitor logistics costs and identify cost-saving opportunities. Prepare and review shipping and customs documentation for accuracy and compliance. Track shipment status and proactively resolve operational issues and delays. Coordinate with Planning, Sales ,Finance and external logistics providers. Key Responsibilities: Ensure compliance with company policies and local/international logistics regulations. Manage relationships and performance of transporters, freight forwarders, and customs brokers. Monitor logistics KPIs and prepare periodic performance reports. Ensure effective communication and coordination across the supply chain and the Commercial team. Drive continuous improvement initiatives to enhance logistics efficiency and customer service. Identify logistics risks and implement corrective and preventive actions. Maintain accurate logistics records and ensure document retention in accordance with company requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Logistics Management, Supply Chain Management or a related field.</li><li>3 5 years of experience in logistics operations (Inbound and outbound).</li><li>Familiarity with health, safety, quality, and regulatory compliance requirements , reefer exportation ,and subsidy file.</li><li>Experience in handling operational problem solving.</li><li>Proven track record of reducing operational costs, and enhancing service levels.</li><li>Familiarity with KPIs and performance measurement MTS (NAFEZA)</li><li>Communication &amp; Interpersonal Skills</li><li>Computer Skills (ERP / Microsoft Excel, Word, PowerPoint, and Outlook)</li><li>Proficiency in English (written and spoken)</li></ul>

<p>Coordinate and track the remediation of IT audit points in collaboration with IT teams and internal/external auditors. Conduct root cause analysis for audit findings and document corrective action plans. Develop, update, and maintain IT standard operating procedures (SOPs) aligned with organizational policies and regulatory requirements. Support the execution and documentation of periodic IT risk assessments across systems, applications, and processes. Assist in maintaining the IT risk register, ensuring timely updates and risk mitigation follow-ups. Participate in control testing and validation activities related to IT general controls (ITGC) and application controls. Collaborate with control owners and IT process owners to ensure controls are effectively designed and operating. Provide inputs for IT governance reporting, including dashboards, risk indicators, and compliance metrics. Assist in maintaining alignment with regulatory and industry frameworks (e.g., ISO 27001, NIST, COBIT).</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Computer Science, Information Technology, or related field. 3+ years of experience in IT risk management, IT governance, or IT audit. Experience working on audit remediation and control testing. Familiarity with IT risk assessment methodologies and frameworks (e.g., NIST RMF, ISO 31000). Strong documentation skills, with experience drafting SOPs, policies, and audit evidence. Knowledge of regulatory requirements (e.g., GDPR, local banking regulations) is an advantage. Certifications such as CISA, CRISC, or ITIL are a plus. Experience with GRC tools is a plus (e.g., Archer, MetricStream, ServiceNow GRC).</p>

<ul><li><p>Assist in identifying and qualifying new business opportunities within target markets.</p></li><li><p>Support senior sales advisors in presenting technical solutions to prospective clients.</p></li><li><p>Conduct product demonstrations and provide technical explanations tailored to customer needs.</p></li><li><p>Collaborate with the sales and technical teams to develop customized proposals and quotations.</p></li><li><p>Respond to client inquiries, providing accurate and timely information about products and services.</p></li><li><p>Maintain up-to-date knowledge of company offerings, industry trends, and competitor activities.</p></li><li><p>Participate in client meetings, both in-person and virtually, to understand requirements and build relationships.</p></li><li><p>Document and track sales activities, leads, and client interactions using CRM tools.</p></li><li><p>Assist in preparing sales reports and market analysis for management review.</p></li><li><p>Support post-sales activities, including onboarding and technical support, to ensure customer satisfaction.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business, Engineering, Computer Science, or a related field.</p></li><li><p>0-3 years of experience in technical sales, sales support, or a related role.</p></li><li><p>Strong interest in technology solutions and software products.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to explain technical concepts to non-technical audiences.</p></li><li><p>Proactive approach to problem-solving and client engagement.</p></li><li><p>Strong organizational skills and attention to detail.</p></li><li><p>Ability to work effectively in a fast-paced, office-based environment.</p></li><li><p>Willingness to learn and adapt to new technologies and sales strategies.</p></li><li><p>Team-oriented mindset with a commitment to achieving shared goals.</p></li></ul><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p>We are looking for an Executive Business Assistant to work directly with the CEO. This is a business-focused role combining executive support, lead generation, client communication, presentations, and commercial follow-up. The candidate will help the CEO identify new opportunities, approach potential clients, manage initial discussions, and move qualified leads through the business pipeline.</p><p>Key Responsibilities</p><ul><li>Research and identify potential clients and business opportunities.</li><li>Contact new leads through email, LinkedIn, calls, events, and referrals.</li><li>Respond to business enquiries received through the CEO s office.</li><li>Understand and qualify client requirements, budgets, timelines, and decision-making authority.</li><li>Arrange client meetings and prepare meeting briefs.</li><li>Prepare company presentations, pitch decks, and client proposals.</li><li>Attend meetings with the CEO and document decisions and next steps.</li><li>Follow up with leads and clients until the opportunity progresses or closes.</li><li>Maintain accurate lead and opportunity records in the CRM.</li><li>Coordinate qualified opportunities with the relevant internal teams.</li><li>Provide the CEO with regular summaries of leads, meetings, pending actions, and required decisions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 5 years of experience in business development, client relations, account management, or executive business support.</li><li>Strong Arabic and English communication skills.</li><li>Experience in lead generation, client handling, and business presentations.</li><li>Excellent organization, research, and follow-up skills.</li><li>Proficiency in PowerPoint, Excel, Google Workspace, CRM systems, and AI tools.</li><li>Interest in technology, AI, software, and digital solutions is preferred.</li></ul>

<p>We are looking for an Executive Business Assistant to work directly with the CEO. This is a business-focused role combining executive support, lead generation, client communication, presentations, and commercial follow-up. The candidate will help the CEO identify new opportunities, approach potential clients, manage initial discussions, and move qualified leads through the business pipeline.</p><p>Key Responsibilities</p><ul><li>Research and identify potential clients and business opportunities.</li><li>Contact new leads through email, LinkedIn, calls, events, and referrals.</li><li>Respond to business enquiries received through the CEO s office.</li><li>Understand and qualify client requirements, budgets, timelines, and decision-making authority.</li><li>Arrange client meetings and prepare meeting briefs.</li><li>Prepare company presentations, pitch decks, and client proposals.</li><li>Attend meetings with the CEO and document decisions and next steps.</li><li>Follow up with leads and clients until the opportunity progresses or closes.</li><li>Maintain accurate lead and opportunity records in the CRM.</li><li>Coordinate qualified opportunities with the relevant internal teams.</li><li>Provide the CEO with regular summaries of leads, meetings, pending actions, and required decisions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications 2 5 years of experience in business development, client relations, account management, or executive business support. Strong Arabic and English communication skills. Experience in lead generation, client handling, and business presentations. Excellent organization, research, and follow-up skills. Proficiency in PowerPoint, Excel, Google Workspace, CRM systems, and AI tools. Interest in technology, AI, software, and digital solutions is preferred.</p>

<p>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .</p><p>Responsibilities:</p><ul><li><strong>Voice Support</strong><ul><li>Handle inbound and outbound calls from German-speaking customers.</li><li>Resolve customer inquiries and provide accurate information.</li><li>Deliver exceptional customer service while maintaining quality standards.</li><li>Escalate complex cases to the relevant teams when required.</li></ul></li><li><strong>Non-Voice Support</strong><ul><li>Respond to customer inquiries via email, chat, and ticketing systems.</li><li>Process requests and update customer records accurately.</li><li>Document customer interactions and case resolutions.</li><li>Meet service level agreements (SLAs) and quality targets.</li></ul></li><li><strong>Operations Support</strong><ul><li>Follow established processes, policies, and compliance requirements.</li><li>Collaborate with internal stakeholders to resolve customer issues.</li><li>Support continuous improvement initiatives and operational excellence.</li><li>Meet productivity, quality, and customer satisfaction KPIs.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree preferred. Fresh graduates are welcome to apply. 0 1 year of experience in customer service, operations, or BPO environments is an advantage. Strong communication and problem-solving skills. Ability to work in a fast-paced, multicultural environment.</p><p><strong>Language Requirements</strong></p><ul><li>Mandatory German Language Proficiency: Minimum B2 Level (CEFR).</li><li>Strong verbal and written communication skills in German.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Good typing and written communication skills.</li><li>Experience with CRM or ticketing tools is a plus.</li><li>Strong attention to detail and accuracy.</li></ul>

<h3><strong>Job Summary</strong></h3><p>We are seeking a proactive and customer-oriented <strong>Telesales Agent</strong> to engage with qualified leads, understand their needs, and convert them into customers. The ideal candidate will be responsible for following up with leads generated through marketing campaigns, referrals, and other channels, providing accurate information about our services, and guiding prospects through the sales process to achieve conversion targets.</p><h3><strong>Key Responsibilities</strong></h3><ul><li><p>Contact qualified leads via phone to introduce the company's services and offerings.</p></li><li><p>Follow up on inquiries received through various marketing and sales channels.</p></li><li><p>Understand customer requirements and recommend suitable solutions.</p></li><li><p>Build rapport with prospective customers and maintain a positive customer experience.</p></li><li><p>Handle customer questions, concerns, and objections professionally.</p></li><li><p>Convert qualified leads into successful sales while meeting monthly conversion targets.</p></li><li><p>Accurately document all customer interactions and update lead statuses in the CRM system.</p></li><li><p>Schedule appointments or hand over qualified opportunities to the relevant teams when required.</p></li><li><p>Collaborate with the Sales and Marketing teams to improve lead conversion.</p></li><li><p>Stay up to date with company services, pricing, and promotions.</p></li></ul><h3><strong>Qualifications</strong></h3><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field is preferred.</p></li><li><p>1–3 years of experience in telesales, customer service, or a similar role.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong persuasion and closing abilities.</p></li></ul><ul><li><p>Target-driven with the ability to manage multiple leads efficiently.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>

<ul><li><p>Provide expert technical support for home appliances, addressing customer inquiries and troubleshooting issues efficiently.</p></li><li><p>Coordinate with service centers and field technicians to facilitate timely repairs and maintenance.</p></li><li><p>Document and track all support cases, maintaining accurate records of customer interactions and solutions provided.</p></li><li><p>Collaborate with product development teams to relay customer feedback and suggest product improvements.</p></li><li><p>Deliver training sessions and technical guidance to junior support staff and service partners.</p></li><li><p>Ensure compliance with company standards and safety regulations during all support activities.</p></li><li><p>Assist in the development and updating of technical manuals and support documentation.</p></li><li><p>Participate in continuous improvement initiatives to enhance customer satisfaction and service efficiency.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in engineering, Electronics, or a related technical field.</p></li><li><p>Male </p></li><li><p>5 to 9 years of proven experience in technical support, preferably within the home appliances industry.</p></li><li><p>Strong knowledge of household appliance systems, components, and troubleshooting techniques.</p></li><li><p>Excellent problem-solving skills and the ability to work under pressure.</p></li><li><p>Outstanding communication and interpersonal abilities for effective customer interaction.</p></li><li><p>Proficiency in documenting technical issues and maintaining detailed service records.</p></li><li><p>Ability to work independently and as part of a collaborative team.</p></li><li><p>Willingness to perform on-site visits and fieldwork as needed.</p></li><li><p>Familiarity with the latest technologies and trends in home appliances.</p></li><li><p>Commitment to delivering high-quality customer service and support.</p></li><li><p>Preferred to be resident in 6th October </p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Pan Marine Group is looking for a creative and driven Marketing Specialist to help shape our brand, deliver impactful campaigns, and support our continued growth. Apply today and be part of our journey</p><p>Responsibilities</p><ul><li>Assist with the development and execution of marketing campaigns across various channels (digital, print, social media)</li><li>Create engaging content (e.g., blog posts, social media graphics) that resonates with our target audience</li><li>Schedule and handle social media posts, monitor engagement, and respond to comments and inquiries</li><li>Coordinate with graphic designer the needed materials to ensure all marketing materials align with brand guidelines and campaign objectives</li><li>Assist with maintaining and updating our company website</li><li>Support and coordinate exhibitions, conferences requirements and other industry events</li><li>Develop and maintain relationships with marketing materials suppliers</li><li>Research and identify upcoming maritime industry exhibitions (local and global) that align with our company's target audience</li><li>Coordinate with vendors for printed and online advertising</li><li>Track and handle marketing spend with related parties</li><li>Provide administrative support to the Marketing team</li><li>Document all contracts and invoices related to marketing companies</li></ul><p>Job Details:</p><ul><li>Employment: full-time</li><li>Location: Cairo Office</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree</p><p>Min. 2-year experience as a warehouse keeper or similar role</p><p>Good organizational and inventory management skills</p><p>Attention to detail and accuracy</p><p>Strong communication skills</p><p></p></section>