Document Controller

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<p><h4>Position summary</h4> <p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<p><h4>Position summary</h4> <p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Job description<\/h4>\n<p>Conducts daily field visits to delinquent customers based on pre-planned routes to ensure direct follow-up and recovery actions focusing on SMEs customers.<\/p>\n<p>Negotiate payment plans and settlements directly with customers while maintaining a professional and mannered approach to maximize successful debt recovery.<\/p>\n<p>Locate customers who have changed their addresses or contact information to support effective account resolution.<\/p>\n<p>Document the outcome of each field visit accurately to ensure proper reporting and tracking of collection activities (e.g., \"Promise to Pay\", \"Refusal to Pay\", or \"Address Vacant\") in the collection system.<\/p>\n<h4>Skills description<\/h4>\n<p><strong>What will you need?<\/strong><\/p>\n<ul>\n<li><strong>Educational background:<\/strong> Bachelor\u2019s degree in commerce or any related field.<\/li>\n<li><strong>Experience:<\/strong> 0-1 years\u2019 experience.<\/li>\n<li><strong>Technical proficiency:<\/strong><\/li>\n<ul>\n<li>Ownership<\/li>\n<li>Functional skills<\/li>\n<li>Ideas presentation and taking initiative<\/li>\n<li>Continuous learning<\/li>\n<li>Customer centricity<\/li>\n<li>Communication and negotiation skills, problem-solving, customer service, teamwork, and target achievement<\/li>\n<\/ul>\n<\/ul><\/p><p><\/p>

<p><strong>Company Description</strong></p><blockquote><p>Lavida is a leading food manufacturing company in Egypt, specializing in high-quality sauces, dressings, syrups, and dessert products. We are committed to operational excellence, innovation, and maintaining the highest standards of quality and food safety.</p><p></p></blockquote><p><strong>Job Description</strong></p><ul><li><p>Manage daily office operations and administrative activities.</p></li><li><p>Supervise administrative staff and ensure efficient workflow.</p></li><li><p>Coordinate meetings, appointments, and company events.</p></li><li><p>Maintain office supplies and manage vendor relationships.</p></li><li><p>Handle correspondence, reports, and official documentation.</p></li><li><p>Ensure proper filing systems and document control.</p></li><li><p>Coordinate with different departments to support business operations.</p></li><li><p>Monitor office expenses and administrative budgets.</p></li><li><p>Ensure compliance with company policies and procedures.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Business Administration or a related field.</p></li><li><p><strong>5+ years of experience</strong> in Administration or Office Management.</p></li></ul><ul><li><p>Strong leadership and organizational skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</p></li><li><p>Ability to manage multiple priorities under pressure.</p></li><li><p>Strong reporting and problem-solving skills.</p></li><li><p>Very good command of English.</p></li></ul><p></p>

<p>A leading Company in the field of Home Appliance located at Obour City is looking for <strong>QC Engineer</strong> for immediate hiring:-</p><p><strong><u>Responsibilities:-</u></strong></p><ul><li><p>Interpret and implement&nbsp; QC standards and procedures.</p></li><li><p>Implement and develop the quality assurance processes and procedures in cooperation with QC formers.</p></li><li><p>Study and Evaluate current quality situation and set the target and goals and necessary objectives to achieve quality goals.</p></li><li><p>Devise sampling procedures and directions for recording and reporting quality data</p></li><li><p>Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.</p></li><li><p>Following up the quality of local outsourcing production to evaluate the performance per kit and day to day.</p></li><li><p>Document internal audits and other quality assurance activities</p></li><li><p>Analyze data to identify areas for improvement in the quality system</p></li><li><p>Develop, recommend and monitor corrective and preventive actions using lean manufacturing tools to identify the root cause of problems</p></li><li><p>Prepare reports to communicate outcomes of quality activities</p></li></ul><p></p><p></p>

<ul><li><p><strong>Formulation &amp; Development:</strong> Conduct pre-formulation and formulation trials for MOH products, while optimizing existing commercial formulas when required.</p></li><li><p><strong>Scale-Up &amp; Pilot Batches:</strong> Oversee the scaling-up process to production and lead the manufacturing of pilot batches (internally and externally).</p></li><li><p><strong>Technology Transfer:</strong> Monitor the Technology Transfer process with QA and Production, and execute consecutive validation/site transfer batches.</p></li><li><p><strong>Documentation &amp; Reporting:</strong> Prepare Product Development Reports, Master Formula/Packaging Cards, and document all trial results and manufacturing data.</p></li><li><p><strong>Compliance &amp; SOPs:</strong> Ensure full adherence to GMP guidelines and quality policies, and author standard operating procedures (SOPs) for the R&amp;D department.</p></li><li><p><strong>Analysis &amp; Troubleshooting:</strong> Prepare samples for stability and bioequivalence testing, analyze test result variances, and provide troubleshooting solutions for production.</p></li><li><p><strong>Equipment &amp; MSDS Management:</strong> Operate and qualify R&amp;D instruments, while maintaining up-to-date Material Safety Data Sheet (MSDS) files.</p></li><li><p><strong>EHS &amp; Team Support:</strong> Participate in job risk analysis, report workplace hazards/incidents, and train new employees on safe working instructions.</p></li></ul><p></p>

<p>ob Title: Call Center Representative – Student Services</p><p>Location: dokki]</p><p>Job Type: [Full-Time]</p><p>Job Summary:<br>The Call Center Representative for Student Services will serve as the first point of contact for students, prospective students, and parents, providing high-quality support via phone, email, and live chat. This role is responsible for answering inquiries related to admissions, registration, financial aid, academic programs, and other student-related services.</p><p>Key Responsibilities:</p><ul><li><p>Answer incoming calls, emails, and live chats from students and families in a professional and timely manner.</p></li><li><p>Provide accurate information regarding enrollment, class schedules, tuition, financial aid, and campus resources.</p></li><li><p>Assist students with resolving issues or directing them to appropriate departments.</p></li><li><p>Maintain up-to-date knowledge of college/university policies, procedures, and services.</p></li><li><p>Document all student interactions in the customer relationship management (CRM) system.</p></li><li><p>Handle complaints or concerns with patience and efficiency, escalating as needed.</p></li><li><p>Participate in training and ongoing professional development sessions.</p></li></ul><p>&nbsp;</p><p>&nbsp;</p>

<p><strong>1. Tenant &amp; Owner Relations</strong> Respond promptly to tenant and owner inquiries and service requests via phone, email, or in person Coordinate move-ins, move-outs, and lease renewals Mediate and resolve tenant complaints or disputes professionally Educate tenants on property rules, rights, and responsibilities Maintain regular communication with property owners on occupancy, maintenance, and financial performance; prepare and deliver monthly updates</p><p><strong>2. Rental Contract Administration</strong> Draft, review, and manage lease agreements for tenants and property owners Ensure rental contracts comply with legal and regulatory requirements Maintain accurate records of lease terms, renewal dates, and contract modifications Coordinate contract renewals, extensions, and terminations</p><p><strong>3. Documentation &amp; Compliance</strong> Maintain a central database for all rental agreements, amendments, and compliance documents Ensure proper filing and accessibility of contracts for audits and reviews Monitor rental contract compliance to avoid disputes and legal challenges Assess risk related to non-payment, contract breaches, and eviction procedures; support audits and reporting on contract and payment compliance</p><p><strong>4. Cash Collection &amp; Payment Tracking</strong> Oversee rental payment schedules, ensuring timely collection from tenants Implement and maintain efficient invoicing and payment tracking systems Coordinate with finance teams on deposit allocations, late fees, and reconciliation Handle payment discrepancies and resolve billing issues with tenants</p><p><strong>5. Financial Reporting &amp; Process Optimization</strong> Generate regular reports on rental income, outstanding payments, and cash flow Analyze trends in payment delays and propose improvements to collection strategies Work with accounting teams to enhance automation of rent processing systems Optimize contract management and customer-service processes to streamline lease administration</p><p><strong>Capabilities &amp; Skills</strong></p><ul><li><strong>Customer &amp; Relationship Skills</strong> Communication clear, professional, and empathetic across phone, email, and in-person Customer focus comfortable managing both tenant and owner expectations simultaneously Problem solving &amp; conflict mediation able to de-escalate disputes and find workable resolutions Cultural competence experience working with diverse tenant populations</li><li><strong>Administrative &amp; Financial Skills</strong> Contract literacy comfortable reading, drafting, and redlining lease agreements Regulatory awareness working knowledge of housing laws, tenant rights, and lease compliance Financial acumen payment tracking, reconciliation, and basic financial reporting Organization &amp; attention to detail accurate recordkeeping across contracts, renewals, and payments Technical proficiency property management software, invoicing/payment platforms, and document management systems Time management able to context-switch between service requests and administrative deadlines</li></ul><p><strong>Experience &amp; Qualifications</strong></p><ul><li>2+ years in property management, real estate, customer service, or contract administration</li><li>Familiarity with housing laws, tenant rights, and lease/contract terms</li><li>Experience working with diverse populations and stakeholders (tenants, owners, finance, legal)</li><li>Prior exposure to rent collection, invoicing, or financial reconciliation processes is a plus</li><li>Facility management background is an advantage.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2+ years in property management, real estate, customer service, or contract administration</li><li>Familiarity with housing laws, tenant rights, and lease/contract terms</li><li>Experience working with diverse populations and stakeholders (tenants, owners, finance, legal)</li><li>Prior exposure to rent collection, invoicing, or financial reconciliation processes is a plus</li><li>Facility management background is an advantage.</li><li><strong>Customer &amp; Relationship Skills</strong> Communication clear, professional, and empathetic across phone, email, and in-person Customer focus comfortable managing both tenant and owner expectations simultaneously Problem solving &amp; conflict mediation able to de-escalate disputes and find workable resolutions Cultural competence experience working with diverse tenant populations</li><li><strong>Administrative &amp; Financial Skills</strong> Contract literacy comfortable reading, drafting, and redlining lease agreements Regulatory awareness working knowledge of housing laws, tenant rights, and lease compliance Financial acumen payment tracking, reconciliation, and basic financial reporting Organization &amp; attention to detail accurate recordkeeping across contracts, renewals, and payments Technical proficiency property management software, invoicing/payment platforms, and document management systems Time management able to context-switch between service requests and administrative deadlines</li></ul>

Overview We Are PepsiCo PepsiCo is a leading name in North Africa s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Perform microbiological and analytical routine testing to support product release, packaging/raw materials release and cleaning verification. Perform routine analytical testing to ensure that finished beverage product meets quality standards Responsibilities Perform routine microbiological testing in compliance with the predetermined micro sampling plan to support finished product release and validation and to ensure safe operations, compliance with environmental laws, and conformance to PI standards and good manufacturing practices. Use microbiological instrumentation such as laminar flow cabinet, micro samples filtration instrument, pH meter, autoclave, incubators, magnetic heaters, etc Use packaging materials inspection instrumentation such as burest tester, secure seal tester, micrometer, boucles, etc. Perform packaging/raw materials SAP inspection Perform instrument calibration and follow up on preventive maintenance Maintain the micro data archives and micro samples Logging and tracking of microbiological samples Document/review microbiological laboratory work using laboratory worksheets that is detailed, timely and in compliance with GLP requirements. Order media and laboratory supplies as needed Maintain strictest standards of hygiene in laboratory area Maintain a safe working environmen Maintain adequate levels of supplies to ensure continuity of laboratory operations Lead the corrective/preventive action plans regarding out of specs microbiological samples Perform instrument qualification/validation. Perform routine analytical testing of QA random samples supporting finished product release and validation. Use analytical instrumentation such as Carbo-QC, densitometer, pH meter, Refractometer, Torque tester, secure seal tester, etc. Perform instrument calibration and follow up on preventive maintenance Maintain the data archives and QA samples Logging and tracking of QA samples Document/review laboratory work using laboratory worksheets that is detailed, timely and in compliance with GLP requirements. Monitor compliance to all packaging and raw materials suppliers regarding SQA guidelines and approvals. Perform quarterly microbiology proficiency scheme analysis and report results. Perform packaging/raw materials SAP inspection. Order chemicals and laboratory supplies as needed.-24 Maintain a safe working environment Assume other duties as assigned by area management. Qualifications Bachelor's degree in science or agriculture from recognized university 2 years in analytical laboratory experience will be an added value Basic computer literacy Accuracy with labeling and documentation Knowledge of aseptic techniques (handling, transferring) Fundamental knowledge of microbiology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Perform microbiological and analytical routine testing to support product release, packaging/raw materials release and cleaning verification. Perform routine analytical testing to ensure that finished beverage product meets quality standards Responsibilities Perform routine microbiological testing in compliance with the predetermined micro sampling plan to support finished product release and validation and to ensure safe operations, compliance with environmental laws, and conformance to PI standards and good manufacturing practices. Use microbiological instrumentation such as laminar flow cabinet, micro samples filtration instrument, pH meter, autoclave, incubators, magnetic heaters, etc Use packaging materials inspection instrumentation such as burest tester, secure seal tester, micrometer, boucles, etc. Perform packaging/raw materials SAP inspection Perform instrument calibration and follow up on preventive maintenance Maintain the micro data archives and micro samples Logging and tracking of microbiological samples Document/review microbiological laboratory work using laboratory worksheets that is detailed, timely and in compliance with GLP requirements. Order media and laboratory supplies as needed Maintain strictest standards of hygiene in laboratory area Maintain a safe working environmen Maintain adequate levels of supplies to ensure continuity of laboratory operations Lead the corrective/preventive action plans regarding out of specs microbiological samples Perform instrument qualification/validation. Perform routine analytical testing of QA random samples supporting finished product release and validation. Use analytical instrumentation such as Carbo-QC, densitometer, pH meter, Refractometer, Torque tester, secure seal tester, etc. Perform instrument calibration and follow up on preventive maintenance Maintain the data archives and QA samples Logging and tracking of QA samples Document/review laboratory work using laboratory worksheets that is detailed, timely and in compliance with GLP requirements. Monitor compliance to all packaging and raw materials suppliers regarding SQA guidelines and approvals. Perform quarterly microbiology proficiency scheme analysis and report results. Perform packaging/raw materials SAP inspection. Order chemicals and laboratory supplies as needed.-24 Maintain a safe working environment Assume other duties as assigned by area management. Qualifications Bachelor's degree in science or agriculture from recognized university 2 years in analytical laboratory experience will be an added value Basic computer literacy Accuracy with labeling and documentation Knowledge of aseptic techniques (handling, transferring) Fundamental knowledge of microbiology</p> </div>

<p><strong>iBrokerage is a Canadian company specializing in online web application development with over 25 years of experience</strong>. Our innovative portals are designed to transform user experiences across various industries. We provide comprehensive tools and features that streamline operations, empower users, and elevate client engagement, making us a leader in delivering cutting-edge digital solutions.</p><p></p><p>We are looking for an <strong>AI &amp; API Integration Developer</strong> to design, develop, and integrate next-generation AI solutions into the iBrokerage platform. This role will focus on building intelligent, automated experiences across <strong>AI agents, AI avatars, voice, video, conversational AI, virtual assistants, document intelligence, and electronic signatures</strong>.</p><p></p><p>The ideal candidate will have strong experience integrating AI technologies through APIs and developing AI agents capable of understanding user requests, making decisions, accessing data, and completing tasks autonomously within a secure platform environment.</p><p></p><p><strong>Please note that ONLY applications with complete and detailed answers to all screening questions will be considered for this position.</strong></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>AI Agents:</strong> Design and develop intelligent AI agents that can understand user intent, access authorized platform data, make decisions, and execute tasks across iBrokerage modules.</p></li><li><p><strong>AI Avatars:</strong> Integrate AI-powered digital avatars for interactive training, support, communication, and user experiences.</p></li><li><p><strong>AI Caller Solutions:</strong> Develop and integrate AI voice agents capable of handling inbound and outbound calls, conversations, inquiries, and automated workflows.</p></li><li><p><strong>Voice Recognition:</strong> Integrate speech-to-text, text-to-speech, voice recognition, and natural voice interaction with AI agents and avatars.</p></li><li><p><strong>AI Video Generation:</strong> Build workflows that allow users to create professional avatar videos from scripts, including automated voice narration and presentation.</p></li><li><p><strong>Advanced Chatbots:</strong> Develop intelligent, context-aware chatbots capable of answering questions, guiding users, and performing platform-related tasks.</p></li><li><p><strong>AI User Assistant:</strong> Build an AI assistant that helps users navigate iBrokerage, access information, complete tasks, and interact with platform features.</p></li><li><p><strong>AI Training &amp; Manuals:</strong> Develop AI-powered avatar and assistant experiences capable of presenting manuals, policies, documentation, and training materials while answering user questions.</p></li><li><p><strong>Online Signatures:</strong> Integrate secure electronic signature solutions and develop AI-assisted workflows for preparing, sending, tracking, and completing documents.</p></li><li><p><strong>API Integration:</strong> Connect third-party AI and SaaS services through REST APIs, webhooks, SDKs, and other integration methods.</p></li><li><p><strong>Platform Integration:</strong> Ensure AI agents and services integrate seamlessly with iBrokerage modules, user accounts, permissions, workflows, and data.</p></li><li><p><strong>Security &amp; Reliability:</strong> Implement secure authentication, authorization, data protection, logging, error handling, and monitoring across all AI integrations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong experience in <strong>AI application development and API integration</strong>.</p></li><li><p>Hands-on experience building <strong>AI agents, AI assistants, chatbots, or agentic workflows</strong>.</p></li><li><p>Strong knowledge of <strong>LLMs, prompt engineering, function calling, tool use, RAG, and AI orchestration</strong>.</p></li><li><p>Experience integrating third-party AI platforms through APIs and SDKs.</p></li><li><p>Strong knowledge of <strong>REST APIs, JSON, webhooks, OAuth, and API authentication</strong>.</p></li><li><p>Experience with <strong>speech-to-text and text-to-speech technologies</strong>.</p></li><li><p>Experience with AI voice, telephony, avatar, or video-generation platforms.</p></li><li><p>Experience developing knowledge-based AI systems using <strong>documents, manuals, embeddings, vector databases, and RAG</strong>.</p></li><li><p>Experience integrating <strong>electronic signature APIs</strong>.</p></li><li><p>Strong backend development and web application architecture skills.</p></li><li><p>Understanding of data security, access control, and privacy requirements.</p></li><li><p>Ability to evaluate emerging AI technologies and integrate them into production systems.</p></li></ul><p></p><p><strong>Preferred Technical Skills</strong></p><p>Experience with one or more of the following is an asset:</p><ul><li><p><strong>Python, Node.js, TypeScript, or similar technologies</strong></p></li><li><p>LLM and AI APIs</p></li><li><p>AI agent frameworks and orchestration platforms</p></li><li><p>Function calling and tool-based AI agents</p></li><li><p>RAG, embeddings, and vector databases</p></li><li><p>Speech recognition and text-to-speech APIs</p></li><li><p>Voice and telephony APIs</p></li><li><p>AI avatar and video-generation APIs</p></li><li><p>Document intelligence and knowledge-base systems</p></li><li><p>OAuth 2.0 and JWT</p></li><li><p>Cloud platforms and serverless architecture</p></li><li><p>Electronic signature APIs</p></li><li><p>Git, CI/CD, automated testing, and monitoring</p></li></ul><p></p>

The Project Manager will oversee the planning, execution, and delivery of assigned projects, ensuring alignment with business objectives, budget constraints, and stakeholder expectations. This role involves managing resources, mitigating risks, and delivering projects on time while maintaining quality standards.<br><br>Develop comprehensive project plans, including scope, timelines, and resource requirements. Identify and allocate project resources, ensuring optimal utilization to meet project objectives. Conduct risk assessments and implement mitigation strategies for potential project challenges.<br>Ensure smooth project execution by adhering to approved timelines, budgets, and scope. Document project progress, key decisions, and challenges, maintaining accurate records in the project management system. Prepare and submit regular status reports and escalation logs to stakeholders, highlighting key milestones and issues. Oversee adherence to project documentation standards and ensure timely completion of deliverables and generation of CoC<br>Act as the primary point of contact for project stakeholders, ensuring clear and consistent communication. Organize and lead project meetings, including kick-off, status updates, and post-mortems. Address stakeholder concerns promptly and align project goals with their expectations.<br>Provide guidance and mentorship to project team members to enhance performance. Monitor team productivity and identify opportunities for training or development. Evaluate and document team performance to ensure alignment with project goals.<br>Lead, manage and execute the specific projects/ tasks assigned by the management from time to time <br>Ensure timely publishing of key reports and dashboards for 2P LT<br><br>Bachelor's degree in Computer Science, IT, or a related field. PMP or PRINCE2 certification preferred<br>3+ years of experience in project management, preferably within the IT services sector. Experience managing cross-functional teams and large-scale projects is a plus<br>Strong leadership and team management skills, Proficiency in project management tools, Exceptional communication and stakeholder management abilities, Knowledge of IT services and project delivery methodologies

JOB PURPOSE<br>Performs complex level professional internal auditing work. Work involves leading or conducting performance, financial, and compliance audit; providing consulting services to the organization’s management and staff; providing key input to development of the annual audit plan; and providing training and coaching to internal audit staff. Maintains all organizational and professional ethical standards.<br>RESPONSIBILITIES<br>Audit Manages the development and/or delivery of a significant element of the organization's audit systems. Risk Management & Analysis Develops and/or delivers a contingency plan for significant aspects of the risk management and/or control process. Legal Delivers prescribed outcomes and/or provides paralegal support services while operating within the organization's established legal systems and protocols. Document & Data Management Creates a local document & data management system to support an office or department. Data Collection & Analysis Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends.<br>TASKS<br>Identifies and evaluates the organization’s risk areas and provides key input to the development of the annual audit plan. Performs audit procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting for all processes and procedures. Conducts interviews, reviews documents, develops and administers surveys, composes summary memos, and prepares working papers. Identifies, develops, and documents audit issues and recommendations using independent judgment concerning areas being reviewed. Communicates or assists in communicating the results of audit and consulting services via written reports. Provides or assists in providing training, coaching, and guidance to internal audit staff in conducting audits and other audit-related issues. Performs related work as assigned by internal audit director. Assists in preparing an annual audit plan.<br>EXPERIENCE4-6 years of full-time experience in auditing, accounting, business analysis.<br>EDUCATIONBachelor’s degree from faculty of commerce.

Company Description Innovative Work Solutions is a leading provider of professional outsourcing services, helping organizations enhance performance through smart, flexible, and dedicated solutions. The company specializes in delivering seamless customer experiences across diverse industries, supported by cutting-edge technology and a visionary team. With a strong client-centric approach, Innovative Work Solutions is a trusted partner for businesses seeking high-quality call center and support services. The organization emphasizes professionalism, innovation, and operational excellence, driving long-term success for clients worldwide.<br>Role Description The Overnight Medical Scribe role is a full-time on-site position based in Cairo. The Medical Scribe will work closely with healthcare professionals to accurately document patient encounters, including histories, physical examinations, assessments, and treatment plans in real time. Daily responsibilities include reviewing and updating electronic medical records, ensuring documentation accuracy, and maintaining compliance with relevant clinical and privacy standards. The role also involves clarifying information with physicians, organizing medical data, and supporting efficient workflow during overnight shifts. Medicine graduates in this role are expected to apply their clinical knowledge while maintaining high attention to detail and professional communication at all times.<br>Qualifications<br> <br>Strong scribing skills with the ability to accurately document patient encounters and clinical notes. Solid understanding of medical terminology and human anatomy to interpret and record clinical information correctly. Foundational knowledge in medical assisting tasks, including organizing patient information and supporting clinical workflows. Effective communication skills to collaborate with physicians and healthcare team members and to clarify documentation when needed. Medicine graduate (MBBS or equivalent) with a strong academic foundation and interest in clinical documentation. Ability to work overnight shifts consistently, demonstrating reliability and time management. Proficiency with electronic medical record (EMR) systems and basic computer applications. High level of accuracy, discretion, and respect for patient confidentiality and data privacy regulations. Strong organizational skills and the ability to prioritize tasks in a fast-paced clinical environment.

Project Workforce Management Job overview:The WFM Analyst L2 should guarantee the optimization, automation and innovation of the processes as well as the standardization of them. Key responsibilities and accountabilities (may perform other duties as requested not specifically addressed in this document):- Analyze historical data to provide insights and recommendations for improving workforce efficiency.- Collaborate with operations, HR, and IT teams to implement WFM tools and strategies. Identify and implement process improvements in workforce planning and resource utilization.- Provide training and support to teams on WFM systems and best practices. Stay updated on industry trends, new WFM technologies, and best practices.- Driving continuous improvement in workforce planning processes.- Be a true team member in Teleperformance – focused in the success of the company and the well-being of the team; Interaction with other departments in order to improve and or maximize the project(s) results; Be an active part in the process of continuous improvement, proposing improvement and innovation methods across the department and the company(producing fresh and imaginative ideas and solutions);- Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS - Information Security Standard; CSR - Corporate Social Responsibility policies, Health & Safety, among others.- Communicate any known infractions of these Corporate Policies and procedures to the Teleperformance Management immediately; May perform other duties as requested not specifically addressed in this document). Main Job Requirements Education and specific Training:<br><br>- Higher Education Degree (preferential)- Fluency in English (minimum B2)- Work Experience: 2-5 years of Experience in project management and implementation. Proficient in Excel, Word, and Outlook. Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus. Special Certifications (if appropriate; identify if required to perform the job or just preferred<br>)

ROLE OVERVIEWThe Business Analyst will serve as the bridge between clients and internal teams, ensuring that the IRMS Suite is configured to meet client-specific requirements. You will lead discovery sessions, document business needs, and translate them into system configurations, supporting smooth implementations and client adoption.<br>KEY RESPONSIBILITIESPartner with clients to gather, document, and analyze business requirements. Configure the IRMS Suite to support medical information workflows and compliance standards. Translate requirements into functional specifications and collaborate with product and implementation teams. Support validation, testing, and deployment activities to ensure successful rollouts. Provide expert guidance to clients on best practices in medical information management. Participate in client workshops and industry-facing engagements as needed. Leverage AI-powered tools and workflows to streamline requirements gathering, documentation, and system configuration tasks. Identify opportunities to integrate AI and automation into client workflows and internal processes to improve efficiency and accuracy.<br>EXPERIENCE & REQUIREMENTS3+ years of experience as a Business Analyst in Saa S, enterprise software, or life sciences technology. An AI-first and curious mindset — actively looking for ways to improve business and internal workflows with AI and automation. Demonstrated ability to elicit and translate business requirements into effective system configurations. Hands-on experience configuring enterprise systems or Saa S applications. Strong client-facing and communication skills, including the ability to lead discovery sessions. Proficiency with MS Office, documentation tools, and AI-assisted productivity platforms (e.g., Claude, Copilot, or similar). Comfort working with AI tools to augment analysis, automate repetitive tasks, and accelerate decision-making. Analytical mindset, detail orientation, and problem-solving skills. Ability to manage multiple client projects simultaneously. Willingness to travel occasionally for client meetings and industry events. Background in pharma/biotech solutions preferred (Medical Affairs, Medical Information, or related systems strongly preferred). Knowledge of pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.) preferred but not required.

<p>e&amp; CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Inbound Calls Corporate Account (English Account)</p><ul><li><p>Handle inbound customer calls and provide professional customer service.</p></li><li><p>Understand customers’ needs and provide accurate information and appropriate solutions.</p></li><li><p>Resolve customer inquiries and complaints efficiently.</p></li><li><p>Follow company policies, procedures, and quality standards.</p></li><li><p>Maintain a high level of customer satisfaction and professionalism.</p></li><li><p>Document customer interactions and update relevant systems.</p></li><li><p>Meet assigned KPIs and performance targets.</p></li></ul><p><strong>Job Benefits:</strong></p><ul><li><p>Net Salary 19,000</p></li></ul><ul><li><p>Annual salary increase</p></li><li><p>Social and medical insurance</p></li><li><p>Free VPN line</p></li><li><p>Career path</p></li><li><p>Chance for promoted after 6 months</p></li><li><p>Opportunity To travel To UAE</p></li></ul><p>Location: Maadi, Degla Square (No transportation provided)</p><p><strong>Requirements</strong></p><p>e&amp; CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Email and chat. (e&amp; CX Solutions).</p><p>Job requirements:</p><ul><li><p>Grad of any major</p></li><li><p>Excellent up to Fluent English speakers (B2)</p></li><li><p>Flexibility with rotational shifts</p></li></ul><p></p>

<p>AI Engineer — QHSSE PLATFORM&nbsp;&nbsp;</p><p>Cairo, Egypt | Full-time | Hybrid&nbsp;&nbsp;</p><p>Experience: 1–3 years total; three years is the maximum.</p><p><br></p><p>We are looking for an AI Engineer with a development, coding or programming background and hands-on AI/ML experience to build practical AI solutions and integrate them into software applications.</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Develop and integrate AI/ML features into applications and workflows.</p><p>- Write, test and maintain the code supporting these solutions.</p><p>- Work with application services and data sources to support AI/ML functionality.</p><p>- Evaluate outputs, troubleshoot issues and improve solution reliability.</p><p>- Document implementations and collaborate with the development team.</p><p><br></p><p>Essential requirements</p><p><br></p><p>- At least one year and no more than three years of total professional experience.</p><p>- A development, coding or programming background, including backgrounds such as Full Stack, Back-end or Database development.</p><p>- Hands-on experience implementing AI/ML solutions.</p><p><br></p><p>Application process</p><p><br></p><p>Apply directly through the QHSSE portal: https://qhsseplatform.com/en/vacancies/34, complete the eligibility check, upload your PDF résumé and record the requested introduction video of up to two minutes.</p><p><br></p>