Document Controller
4898 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>TGP International WE CREATE, DESIGN AND BUILD AWARD-WINNING, WORLD-CLASS F&B AND HOSPITALITY BRANDS, DESTINATIONS AND EXPERIENCES FOR OUR CLIENTS AND PARTNERS.<br> TGP International is a global hospitality consultancy with offices in London, Dubai, Riyadh and Cairo.<br> We work with ambitious clients, brands and entrepreneurs to bring their long-term vision to life through advisory, strategy and masterplanning, concept development, interior and kitchen design, branding, franchising and licensing, project management, marketing, events and operational services.<br> Our clients include leading hospitality groups, developers, government entities, hotels, restaurants and destination owners across the UK, Europe, the Middle East and internationally.<br> Do you have exceptional attention to detail and enjoy transforming complex information into clear, compelling and beautifully presented documents?<br> Are you highly organised, confident using PowerPoint and comfortable coordinating multiple deadlines?<br> We are looking for a proactive and detail-focused Business Development Coordinator to support our Business Development team in producing high-quality technical submissions, RFP responses, pitch decks, company credentials and other client-facing collateral.<br> Position Overview The Business Development Coordinator will provide administrative, coordination and document-production support across TGP’s business development activities.<br> The role will support the preparation of proposals and submissions from initial opportunity review through to final delivery.<br> This will include coordinating inputs from different departments, gathering project information, developing visually engaging presentations, maintaining company credentials and ensuring all client-facing materials are accurate, professionally designed and delivered on time.<br> The successful candidate will be highly organised, visually minded and confident working across multiple projects within fast-moving deadlines.<br> Key ResponsibilitiesRFPs, Proposals and Technical Submissions · Support the preparation and coordination of RFP responses, expressions of interest, prequalification submissions and technical proposals.<br> · Review submission requirements and prepare clear compliance checklists.<br> · Coordinate information and contributions from relevant departments and project leads.<br> · Gather company information, team CVs, project experience, case studies, methodologies and supporting documentation.<br> · Format and compile submission documents in line with client requirements and TGP standards.<br> · Check submissions for completeness, consistency, accuracy and compliance before issue.<br> · Maintain clear submission timelines and follow up with contributors to ensure deadlines are met.<br> · Support the completion of client portals, supplier registrations and prequalification questionnaires.<br> · Maintain organised records of submitted proposals and supporting documents.<br> Pitch Decks and Client-Facing Collateral · Create beautifully designed, engaging and professional PowerPoint presentations for prospective clients and partners.<br> · Support the preparation and updating of pitch decks, credentials presentations, capability documents and company profiles.<br> · Translate complex information into clear, concise and visually compelling presentation content.<br> · Adapt existing presentations for specific clients, sectors, locations and opportunities.<br> · Select and arrange imagery, layouts, typography, charts and graphic elements to create polished, client-ready materials.<br> · Ensure all presentations follow TGP’s brand guidelines and maintain a consistently high visual standard.<br> · Coordinate content from TGP’s different service areas to create relevant and persuasive client materials.<br> · Proofread and quality-check all documents before they are shared externally.<br> · Support the preparation of meeting materials, briefing documents and follow-up presentations.<br> · Ensure all documents use current company information, approved messaging and relevant project examples.<br> Company Credentials and Content Library · Maintain and regularly update TGP’s company profile, credentials decks and service presentations.<br> · Maintain a central library of approved project descriptions, case studies, team profiles, CVs, statistics, imagery and supporting information.<br> · Work with internal teams to collect current project information, visuals and outcomes.<br> · Ensure project sheets and case studies are accurate, visually consistent and easy to access.<br> · Maintain standard proposal content, including company introductions, service descriptions, methodologies and team structures.<br> · Archive final submissions and ensure reusable content is stored correctly.<br> Business Development Support · Provide day-to-day administrative support to the Business Development team.<br> · Maintain opportunity trackers, submission calendars and business development databases.<br> · Support the coordination of internal bid meetings, reviews and approvals.<br> · Research prospective clients, partners and relevant third parties when required.<br> · Support targeted outreach to consultants, suppliers, partners, brands and other external stakeholders.<br> · Communicate professionally with Arabic- and English-speaking contacts where required.<br> · Prepare contact lists and background information ahead of meetings and outreach.<br> · Help coordinate introductory meetings, capability presentations and follow-up actions.<br> · Record meeting notes, actions and next steps and support the team in tracking completion.<br> · Assist with maintaining accurate client, opportunity and contact information within internal systems.<br> Coordination and Quality Control · Work with Advisory, Design, Operations, Marketing, Finance and Project teams to gather submission inputs.<br> · Manage multiple document requests and deadlines simultaneously.<br> · Ensure information is presented clearly and consistently across all materials.<br> · Check spelling, grammar, formatting, page numbering, file names and document structure.<br> · Flag missing information, conflicting content or potential submission risks at an early stage.<br> · Handle confidential commercial and client information with discretion.<br> · Support continuous improvements to TGP’s templates, content library and working processes.<br> · Bachelor’s degree in Business Administration, Marketing, Communications, Graphic Design, English, Hospitality or a related discipline.<br> · Approximately 2–4 years’ experience in business development support, proposal coordination, presentation design, professional services or a similar role.<br> · Fluent written and spoken Arabic and English.<br> · Excellent proofreading, grammar and business-writing skills in English.<br> · Advanced proficiency in Microsoft PowerPoint and Word.<br> · Demonstrable ability to create beautifully designed, visually engaging and professional PowerPoint presentations.<br> · Strong understanding of presentation layouts, typography, visual hierarchy, image selection and information design.<br> · Graphic design experience is highly preferable.<br> · Experience using Adobe InDesign, Illustrator, Photoshop, Canva or similar design software would be advantageous.<br> · Good working knowledge of Microsoft Excel.<br> · Exceptional attention to detail and accuracy.<br> · Highly organised, with the ability to manage multiple deadlines and competing priorities.<br> · Confident coordinating information from different departments and senior stakeholders.<br> · Comfortable following up with contributors and taking ownership of deadlines.<br> · Able to research and organise complex information into clear, client-ready content.<br> · Experience preparing RFP responses, technical submissions, proposals or prequalification documents is strongly preferred.<br> · Experience within hospitality, consulting, design, architecture, real estate or another professional-services environment would be advantageous.<br> Key Attributes · Proactive and dependable.<br> · Highly organised and methodical.<br> · Creative, visually minded and attentive to design detail.<br> · Able to combine strong administration with high-quality presentation development.<br> · Calm and effective when working to tight deadlines.<br> · Confident communicating with colleagues and third parties at all levels.<br> · Commercially aware and interested in business development.<br> · Able to work independently while contributing effectively to a wider team.<br> · Motivated to produce accurate, persuasive and consistently high-quality work.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>TGP International WE CREATE, DESIGN AND BUILD AWARD-WINNING, WORLD-CLASS F&B AND HOSPITALITY BRANDS, DESTINATIONS AND EXPERIENCES FOR OUR CLIENTS AND PARTNERS.<br> TGP International is a global hospitality consultancy with offices in London, Dubai, Riyadh and Cairo.<br> We work with ambitious clients, brands and entrepreneurs to bring their long-term vision to life through advisory, strategy and masterplanning, concept development, interior and kitchen design, branding, franchising and licensing, project management, marketing, events and operational services.<br> Our clients include leading hospitality groups, developers, government entities, hotels, restaurants and destination owners across the UK, Europe, the Middle East and internationally.<br> Do you have exceptional attention to detail and enjoy transforming complex information into clear, compelling and beautifully presented documents?<br> Are you highly organised, confident using PowerPoint and comfortable coordinating multiple deadlines?<br> We are looking for a proactive and detail-focused Business Development Coordinator to support our Business Development team in producing high-quality technical submissions, RFP responses, pitch decks, company credentials and other client-facing collateral.<br> Position Overview The Business Development Coordinator will provide administrative, coordination and document-production support across TGP’s business development activities.<br> The role will support the preparation of proposals and submissions from initial opportunity review through to final delivery.<br> This will include coordinating inputs from different departments, gathering project information, developing visually engaging presentations, maintaining company credentials and ensuring all client-facing materials are accurate, professionally designed and delivered on time.<br> The successful candidate will be highly organised, visually minded and confident working across multiple projects within fast-moving deadlines.<br> Key ResponsibilitiesRFPs, Proposals and Technical Submissions · Support the preparation and coordination of RFP responses, expressions of interest, prequalification submissions and technical proposals.<br> · Review submission requirements and prepare clear compliance checklists.<br> · Coordinate information and contributions from relevant departments and project leads.<br> · Gather company information, team CVs, project experience, case studies, methodologies and supporting documentation.<br> · Format and compile submission documents in line with client requirements and TGP standards.<br> · Check submissions for completeness, consistency, accuracy and compliance before issue.<br> · Maintain clear submission timelines and follow up with contributors to ensure deadlines are met.<br> · Support the completion of client portals, supplier registrations and prequalification questionnaires.<br> · Maintain organised records of submitted proposals and supporting documents.<br> Pitch Decks and Client-Facing Collateral · Create beautifully designed, engaging and professional PowerPoint presentations for prospective clients and partners.<br> · Support the preparation and updating of pitch decks, credentials presentations, capability documents and company profiles.<br> · Translate complex information into clear, concise and visually compelling presentation content.<br> · Adapt existing presentations for specific clients, sectors, locations and opportunities.<br> · Select and arrange imagery, layouts, typography, charts and graphic elements to create polished, client-ready materials.<br> · Ensure all presentations follow TGP’s brand guidelines and maintain a consistently high visual standard.<br> · Coordinate content from TGP’s different service areas to create relevant and persuasive client materials.<br> · Proofread and quality-check all documents before they are shared externally.<br> · Support the preparation of meeting materials, briefing documents and follow-up presentations.<br> · Ensure all documents use current company information, approved messaging and relevant project examples.<br> Company Credentials and Content Library · Maintain and regularly update TGP’s company profile, credentials decks and service presentations.<br> · Maintain a central library of approved project descriptions, case studies, team profiles, CVs, statistics, imagery and supporting information.<br> · Work with internal teams to collect current project information, visuals and outcomes.<br> · Ensure project sheets and case studies are accurate, visually consistent and easy to access.<br> · Maintain standard proposal content, including company introductions, service descriptions, methodologies and team structures.<br> · Archive final submissions and ensure reusable content is stored correctly.<br> Business Development Support · Provide day-to-day administrative support to the Business Development team.<br> · Maintain opportunity trackers, submission calendars and business development databases.<br> · Support the coordination of internal bid meetings, reviews and approvals.<br> · Research prospective clients, partners and relevant third parties when required.<br> · Support targeted outreach to consultants, suppliers, partners, brands and other external stakeholders.<br> · Communicate professionally with Arabic- and English-speaking contacts where required.<br> · Prepare contact lists and background information ahead of meetings and outreach.<br> · Help coordinate introductory meetings, capability presentations and follow-up actions.<br> · Record meeting notes, actions and next steps and support the team in tracking completion.<br> · Assist with maintaining accurate client, opportunity and contact information within internal systems.<br> Coordination and Quality Control · Work with Advisory, Design, Operations, Marketing, Finance and Project teams to gather submission inputs.<br> · Manage multiple document requests and deadlines simultaneously.<br> · Ensure information is presented clearly and consistently across all materials.<br> · Check spelling, grammar, formatting, page numbering, file names and document structure.<br> · Flag missing information, conflicting content or potential submission risks at an early stage.<br> · Handle confidential commercial and client information with discretion.<br> · Support continuous improvements to TGP’s templates, content library and working processes.<br> · Bachelor’s degree in Business Administration, Marketing, Communications, Graphic Design, English, Hospitality or a related discipline.<br> · Approximately 2–4 years’ experience in business development support, proposal coordination, presentation design, professional services or a similar role.<br> · Fluent written and spoken Arabic and English.<br> · Excellent proofreading, grammar and business-writing skills in English.<br> · Advanced proficiency in Microsoft PowerPoint and Word.<br> · Demonstrable ability to create beautifully designed, visually engaging and professional PowerPoint presentations.<br> · Strong understanding of presentation layouts, typography, visual hierarchy, image selection and information design.<br> · Graphic design experience is highly preferable.<br> · Experience using Adobe InDesign, Illustrator, Photoshop, Canva or similar design software would be advantageous.<br> · Good working knowledge of Microsoft Excel.<br> · Exceptional attention to detail and accuracy.<br> · Highly organised, with the ability to manage multiple deadlines and competing priorities.<br> · Confident coordinating information from different departments and senior stakeholders.<br> · Comfortable following up with contributors and taking ownership of deadlines.<br> · Able to research and organise complex information into clear, client-ready content.<br> · Experience preparing RFP responses, technical submissions, proposals or prequalification documents is strongly preferred.<br> · Experience within hospitality, consulting, design, architecture, real estate or another professional-services environment would be advantageous.<br> Key Attributes · Proactive and dependable.<br> · Highly organised and methodical.<br> · Creative, visually minded and attentive to design detail.<br> · Able to combine strong administration with high-quality presentation development.<br> · Calm and effective when working to tight deadlines.<br> · Confident communicating with colleagues and third parties at all levels.<br> · Commercially aware and interested in business development.<br> · Able to work independently while contributing effectively to a wider team.<br> · Motivated to produce accurate, persuasive and consistently high-quality work.<br></span> </div>
<p><strong>Mission</strong></p><p>JOB PURPOSE: The Sr Power Supply Technical Engineer is responsible for overseeing all engineering activities related to the metro s power supply infrastructure. This includes ensuring the safe, reliable, and efficient delivery of electrical power to traction and auxiliary systems. The role involves leading technical support functions, auditing maintenance practices, and ensuring compliance with applicable standards and regulations. Additionally, the position plays a critical part in driving continuous improvement initiatives, planning system upgrades, and ensuring smooth integration with broader metro infrastructure systems.</p><p><strong>Profile</strong></p><p>RESPONSIBILITIES/DUTIES</p><ul><li>System Oversight & Technical Support<ul><li>Oversee the operation and maintenance of traction power systems, substations, and auxiliary power equipment.</li><li>Monitor system performance, diagnose issues, and implement proactive measures to avoid service disruptions.</li><li>Provide expert-level troubleshooting support and participate in root cause analysis of failures.</li><li>Guide maintenance staff on equipment operation, testing, and safe handling practices.</li></ul></li><li>Maintenance Planning & Documentation<ul><li>Develop preventive maintenance strategies aligned with system reliability targets.</li><li>Review and update maintenance plans, change orders, trials, and documentation packages.</li><li>Ensure maintenance activities are performed in accordance with documented procedures and industry standards.</li><li>Work within document management systems to control updates, versioning, and approvals.</li></ul></li><li>Compliance & Safety<ul><li>Ensure strict compliance with OHS regulations, ISO certifications (9001, 14001, 45001, 55001), and internal safety standards.</li><li>Lead or support internal and external audits related to power system safety and maintenance compliance.</li><li>Participate in management reviews and recommend corrective actions as required.</li><li>Monitor maintenance work for safe practices and provide technical input on safety improvements.</li></ul></li><li>Asset Management & Performance Monitoring<ul><li>Analyze asset performance and availability to support long-term planning and optimization.</li><li>Define spare parts, consumables, and standard maintenance task durations.</li><li>Assist with the development and maintenance of the CMMS (e.g., Maximo) for power supply assets.</li><li>Conduct annual condition surveys and prepare detailed asset health reports.</li></ul></li><li>Project Support & System Upgrades<ul><li>Collaborate with project teams on the design, commissioning, and integration of new or upgraded systems.</li><li>Participate in Testing & Commissioning (T&C) and ensure alignment with existing operational requirements.</li><li>Provide subject-matter expertise on specifications and ensure compliance during handover.</li></ul></li><li>Incident Response & Reporting<ul><li>Provide on-call support for power failures or service-affecting incidents.</li><li>Lead or support emergency responses and ensure rapid restoration of services.</li><li>Prepare daily and periodic reports on performance, incidents, and corrective actions.</li></ul></li><li>Cross-Functional Collaboration<ul><li>Collaborate with other infrastructure teams (e.g., signaling, rolling stock, track) to ensure alignment.</li><li>Serve as a key liaison between maintenance and engineering teams for power-related issues.</li></ul></li><li>Safety Responsibilities<ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility.</li><li>All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul></li></ul><p><strong>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</strong></p><p>QUALIFICATIONS:</p><ul><li>Bachelor s degree in electrical engineering or related discipline.</li><li>Fluent in Arabic & English; French is a plus.</li></ul><p>KNOWLEDGE:</p><ul><li>Advanced understanding of traction and auxiliary power systems.</li><li>Solid knowledge of electrical engineering principles and safety regulations.</li><li>Familiar with CMMS (e.g. Maximo) and document control systems.</li><li>Knowledge of relevant ISO and OHS standards.</li></ul><p>EXPERIENCE:</p><ul><li>5 7 years in railway, metro, or LRT environments.</li><li>Strong background in power supply engineering, including maintenance and production functions.</li><li>Experience with Testing & Commissioning and infrastructure projects.</li></ul><p><strong>DESIRED BEHAVIORS & EXPERIENCES</strong></p><ul><li>Communication Skills: Strong verbal and written communication skills.</li><li>Leadership & Team Management: Demonstrates the ability to lead multidisciplinary teams, inspire collaboration, and manage team performance effectively within high-stakes technical environments.</li><li>Analytical Thinking: Applies critical thinking and problem-solving skills to diagnose complex issues, assess risks, and propose practical engineering solutions.</li><li>Resilience & Adaptability: Maintains effectiveness under pressure and rapidly adapts to evolving operational challenges, emergencies, or shifting priorities.</li><li>Strategic Orientation: Anticipates long-term implications of engineering decisions and aligns maintenance strategies with organizational goals.</li><li>Accountability & Ownership: Takes full responsibility for the quality and timeliness of work, driving results and ensuring tasks are completed to the highest standards.</li><li>Collaboration & Cross-Functional Engagement: Builds strong relationships across departments and functions to enhance communication, operational integration, and shared problem-solving.</li><li>Continuous Learning & Development: Demonstrates commitment to professional growth by seeking feedback, embracing new technologies, and promoting a learning-oriented culture.</li><li>Ethical Judgment & Integrity: Acts with transparency, fairness, and accountability, promoting a culture of trust and ethical behavior.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in electrical engineering or related discipline.</li><li>Fluent in Arabic & English; French is a plus.</li><li>Advanced understanding of traction and auxiliary power systems.</li><li>Solid knowledge of electrical engineering principles and safety regulations.</li><li>Familiar with CMMS (e.g. Maximo) and document control systems.</li><li>Knowledge of relevant ISO and OHS standards.</li><li>5 7 years in railway, metro, or LRT environments.</li><li>Strong background in power supply engineering, including maintenance and production functions.</li><li>Experience with Testing & Commissioning and infrastructure projects.</li><li>Strong verbal and written communication skills.</li><li>Demonstrates the ability to lead multidisciplinary teams, inspire collaboration, and manage team performance effectively within high-stakes technical environments.</li><li>Applies critical thinking and problem-solving skills to diagnose complex issues, assess risks, and propose practical engineering solutions.</li><li>Maintains effectiveness under pressure and rapidly adapts to evolving operational challenges, emergencies, or shifting priorities.</li><li>Anticipates long-term implications of engineering decisions and aligns maintenance strategies with organizational goals.</li><li>Takes full responsibility for the quality and timeliness of work, driving results and ensuring tasks are completed to the highest standards.</li><li>Builds strong relationships across departments and functions to enhance communication, operational integration, and shared problem-solving.</li><li>Demonstrates commitment to professional growth by seeking feedback, embracing new technologies, and promoting a learning-oriented culture.</li><li>Acts with transparency, fairness, and accountability, promoting a culture of trust and ethical behavior.</li><li>Efficiently manages multiple priorities, ensuring timely delivery of projects and operational tasks without compromising quality or safety.</li><li>Ensures high accuracy in technical documentation, compliance reporting, and quality assurance procedures.</li><li>Supports the development of junior engineers and technicians by transferring knowledge, guiding performance, and fostering technical growth.</li><li>Champions continuous improvement by identifying opportunities to adopt innovative practices, tools, and systems to enhance efficiency and reliability.</li></ul>
<p><strong>o General responsibilities:</strong></p><ul><li><p>Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.</p></li><li><p>Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.</p></li><li><p>Analyze and recommend both hardware and software requirements for existing and future implemented services.</p></li><li><p>Identifying opportunities that can improve the efficiency of the business and technical processes.</p></li><li><p>Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.</p></li><li><p>Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.</p></li><li><p>Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.</p></li><li><p>Manage the ability to continue providing a pre-determined & agreed level of IT services.</p></li><li><p>Ensure the availability, continuity and security of various systems and monitor different logs.</p></li><li><p>Develop and document operational procedures and users’ manuals when needed.</p></li><li><p>Manage change requests & determine the need to perform a system change whenever needed through standard procedures.</p></li><li><p>Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.</p></li><li><p>Communicate with different teams whenever required to complete work duties.</p></li><li><p>Support users in all offered services.</p></li></ul><p> <strong>o Systems responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers’ Endpoint protection.</p></li><li><p>Identify and set the configuration items for different systems and verify their completeness & correctness.</p></li><li><p>Develop and administrate backup, archive & restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.</p></li><li><p>Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.</p></li><li><p>Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.</p></li><li><p>Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.</p></li><li><p>Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.</p></li><li><p>Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.</p></li></ul><p> <strong> o Network responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.</p></li><li><p>Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.</p></li><li><p>Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.</p></li><li><p>Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.</p></li><li><p>Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.</p></li><li><p>Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.</p></li><li><p>Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>o Education and experience:</strong></p><ul><li><p>Bachelor’s degree in communication or computer science or a related field.</p></li><li><p>At least eight years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.</p></li><li><p>Microsoft technical certifications are required.</p></li><li><p>CCNA is required.</p></li><li><p>Master’s degree in a related field is a plus.</p></li><li><p>CCNP and CCDP are a plus.</p></li><li><p>ITIL knowledge is a plus.</p></li><li><p>Project management knowledge is a plus.</p></li></ul><p><strong> o Technical skills:</strong></p><ul><li><p>Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers’ software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).</p></li><li><p>Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.</p></li><li><p>Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)</p></li><li><p>Expert in setting up and administrating different operating systems of servers (Windows\Linux).</p></li><li><p>Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.</p></li><li><p>Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.</p></li><li><p>Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.</p></li><li><p>Expert in administrating mailing and other services offered by MS Office365.</p></li><li><p>Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)</p></li><li><p>Ability to understand new software packages or hardware equipment & fast enough to learn new technologies.</p></li><li><p>Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).</p></li><li><p>Expert in Cisco, Huawei and Fortinet network equipment and technologies.</p></li><li><p>Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).</p></li><li><p>Expert in access control models and network security.</p></li></ul><p><strong> o Soft skills:</strong></p><ul><li><p>Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.</p></li><li><p>High searching and self-learning capabilities.</p></li><li><p>Aggressive problem diagnosis and creative problem-solving skills.</p></li><li><p>Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.</p></li><li><p>Good command of English.</p></li><li><p>Determines when issues should be escalated to a higher level.</p></li><li><p>Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.</p></li><li><p>Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.</p></li></ul><p></p>
<ul><li><p>Develop and maintain <strong>Full-Stack web applications</strong>.</p></li><li><p>Extend and optimize existing applications and codebases.</p></li><li><p>Develop <strong>business modules, workflows, dashboards, forms, and reports</strong>.</p></li><li><p>Build secure <strong>REST APIs</strong> and integrate with ERP/MES and external systems.</p></li><li><p>Design and optimize databases and SQL queries.</p></li><li><p>Troubleshoot, test, document, deploy, and support applications.</p></li><li><p>Work with <strong>Git, CI/CD, Agile, and secure development practices</strong>.</p></li></ul><p><strong>Required Skills</strong><br><strong>Frontend:</strong> React / Vue.js, TypeScript, JavaScript, HTML, CSS.<br><strong>Backend:</strong> Node.js, Express.js / NestJS, TypeScript.<br><strong>Database:</strong> PostgreSQL / SQL Server, SQL, Prisma or similar ORM.<br><strong>Integration:</strong> REST APIs, OData, ERP integration.<br><strong>Tools:</strong> Git/GitHub, CI/CD.<br><strong>Plus:</strong> Microsoft Dynamics 365 F&O, Azure, Docker, Power BI, Power Platform, AI-assisted development.</p><p></p><p><strong>Requirements</strong></p><ul><li><p>3–5 years of Full-Stack development experience.</p></li><li><p>Strong problem-solving and analytical skills.</p></li><li><p>Ability to understand business requirements and translate them into software solutions.</p></li><li><p>Enterprise / ERP / Manufacturing experience is highly preferred.</p></li><li><p>Bachelor's degree in computer science, IT, Software Engineering, Computer Engineering, or related field.<br></p></li></ul><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set up proper billing accounts according to accounting policies.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and</p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
<p>This is a great opportunity for candidates who are fluent in German and looking to build or grow their career in <strong>customer service, operations, and international support</strong>.</p><p>The role involves supporting customers through both <strong>voice and non-voice channels</strong>, resolving queries, providing accurate information, and ensuring a high-quality customer experience.</p><p><strong>Fresh graduates and candidates with limited experience are welcome to apply.</strong></p><h2>What You’ll Do</h2><ul><li><p>Handle customer queries through <strong>voice and non-voice channels</strong></p></li><li><p>Communicate professionally with German-speaking customers</p></li><li><p>Understand customer concerns and provide appropriate solutions</p></li><li><p>Resolve issues while maintaining a strong customer-service experience</p></li><li><p>Accurately document interactions and update relevant systems</p></li><li><p>Follow established processes and quality standards</p></li><li><p>Work collaboratively with internal teams when additional support is required</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>German language proficiency – B2 level or higher</strong></p></li><li><p>Strong verbal and written communication skills in German</p></li><li><p>Good customer-service and problem-solving abilities</p></li><li><p>Comfortable working from the office in <strong>Cairo</strong></p></li><li><p>Willingness to work within the assigned shift window</p></li></ul><p></p><p></p>
<ul><li><p>Research and identify solutions to software and hardware issues</p></li><li><p>Diagnose and troubleshoot technical issues, including account setup and network configuration</p></li><li><p>Ask customers targeted questions to quickly understand the root of the problem</p></li><li><p>Track computer system issues through to resolution, within agreed time limits</p></li><li><p>Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue</p></li><li><p>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</p></li><li><p>Refer to internal database or external resources to provide accurate tech solutions</p></li><li><p>Ensure all issues are properly logged</p></li><li><p>Prioritize and manage several open issues at one time</p></li><li><p>Prepare accurate and timely reports</p></li><li><p>Document technical knowledge in the form of notes and manuals</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role</p></li><li><p>Ability to diagnose and troubleshoot basic technical issues</p></li><li><p>Excellent problem-solving and communication skills</p></li><li><p>Ability to provide step-by-step technical help, both written and verbal</p></li><li><p>Additional certification is a plus</p></li></ul><p></p>
<ul><li><p>Welcome and assist patients and visitors in a professional and friendly manner.</p></li><li><p>Answer and manage incoming phone calls, inquiries, and messages.</p></li><li><p>Schedule, confirm, reschedule, and cancel patient appointments.</p></li><li><p>Register new patients and maintain accurate patient information and records.</p></li><li><p>Check patients in and coordinate their movement through the clinic.</p></li><li><p>Manage the reception area and ensure it remains organized and presentable.</p></li><li><p>Coordinate with doctors, nurses, and other clinic staff regarding appointments and patient needs.</p></li><li><p>support administrative tasks such as filing, data entry, scanning, and document handling.</p></li><li><p>Handle patient complaints professionally and escalate issues when necessary.</p></li><li><p>Ensure a high level of patient satisfaction and positive overall clinic experience.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Presentable, professional appearance.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good command of English.</p></li><li><p>Strong organizational and time-management skills.</p></li><li><p>Good computer skills and ability to use MS Office and clinic/appointment management systems.</p></li></ul><ul><li><p>Ability to multitask and work effectively under pressure.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Ability to maintain patient confidentiality.</p></li></ul><p></p>
<p><br></p><p>Key Responsibilities Welcome and assist visitors, students, parents, and staff in a professional and courteous manner. Manage the school s reception area and ensure a positive first impression. Answer and direct phone calls, emails, and general enquiries efficiently. Support prospective families throughout the admissions process, including application guidance, document collection, and interview scheduling. Assist in organising admissions events such as Open Days, school tours, and orientation sessions. Maintain accurate records while ensuring confidentiality and compliance with data protection requirements. Handle incoming and outgoing mail, visitor registration, and other general administrative duties. Provide administrative support to the Admissions and School Administration teams as required.</p><p><strong>Desired Candidate Profile</strong></p><p>What We re Looking For Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent organisational and multitasking abilities. Good IT skills, including Microsoft Office. Previous experience in reception, customer service, administration, or a school environment is an advantage. A professional, positive, and approachable attitude.</p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>