Document Controller

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone.</p><p>Our client is a growing organization focused on leveraging artificial intelligence and automation to improve operational efficiency across multiple business functions. As they continue modernizing internal processes, they are seeking an AI Automation Specialist to identify workflow improvement opportunities, implement practical AI solutions, and help teams reduce manual work through scalable automation.</p><p><strong>Role Overview</strong></p><p>The AI Automation Specialist will be responsible for evaluating business processes, identifying automation opportunities, and implementing AI-powered workflows that improve operational efficiency across multiple departments. The AI Automation Specialist will work closely with stakeholders to recommend practical automation solutions, integrate business systems, document workflows, and support organization-wide AI adoption. This role is ideal for someone who enjoys solving operational challenges, implementing low-code automation solutions, and helping businesses work smarter through AI.</p><p><strong>Location</strong></p><p>Fully Remote | 9:00 AM - 5:00 PM EST</p><p><strong>Key Responsibilities</strong></p><p><strong>Process Evaluation &amp; Optimization</strong></p><ul><li>Evaluate business processes across departments to identify automation opportunities.</li><li>Recommend workflow improvements that reduce manual work and improve efficiency.</li><li>Partner with stakeholders to understand operational challenges and business priorities.</li><li>Identify scalable opportunities for process optimization.</li></ul><p><strong>AI &amp; Automation Implementation</strong></p><ul><li>Design and implement AI-powered workflows across the organization.</li><li>Integrate business systems using modern automation platforms.</li><li>Build AI assistants and productivity workflows that support multiple teams.</li><li>Develop scalable automation solutions that improve operational performance.</li></ul><p><strong>Documentation &amp; User Adoption</strong></p><ul><li>Document automation workflows and implementation processes.</li><li>Develop best practices for automation and AI usage.</li><li>Train internal users on newly implemented solutions.</li><li>Ensure automation initiatives remain maintainable and aligned with business needs.</li></ul><p><strong>Continuous Innovation</strong></p><ul><li>Stay current with emerging AI technologies and automation platforms.</li><li>Evaluate new tools that improve business productivity.</li><li>Recommend innovative AI solutions that support long-term operational improvements.</li><li>Promote continuous process optimization across the organization.</li></ul><p><strong>Qualifications</strong></p><p><strong>Experience</strong></p><ul><li>2 5 years of experience in workflow automation, systems implementation, business operations, or related roles.</li><li>Experience implementing AI tools and automation platforms within business environments.</li><li>Experience integrating business systems and optimizing operational workflows.</li><li>Experience collaborating with cross-functional teams on automation initiatives.</li></ul><p><strong>Skills</strong></p><ul><li>Strong process improvement and systems-thinking abilities.</li><li>Strong workflow automation knowledge.</li><li>Excellent problem-solving and project management skills.</li><li>Ability to communicate technical concepts to non-technical stakeholders.</li><li>Experience implementing AI-powered business solutions.</li><li>Experience integrating business systems.</li><li>Strong organizational and documentation skills.</li><li>Excellent collaboration and stakeholder management skills.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>AI-powered workflows successfully reduce manual effort across departments.</li><li>Business processes become more efficient through practical automation.</li><li>Teams adopt AI solutions confidently and effectively.</li><li>Automation initiatives support scalable business growth.</li><li>The organization benefits from continuous workflow improvements driven by AI.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2 5 years of experience in workflow automation, systems implementation, business operations, or related roles.</li><li>Experience implementing AI tools and automation platforms within business environments.</li><li>Experience integrating business systems and optimizing operational workflows.</li><li>Experience collaborating with cross-functional teams on automation initiatives.</li><li>Strong process improvement and systems-thinking abilities.</li><li>Strong workflow automation knowledge.</li><li>Excellent problem-solving and project management skills.</li><li>Ability to communicate technical concepts to non-technical stakeholders.</li><li>Experience implementing AI-powered business solutions.</li><li>Experience integrating business systems.</li><li>Strong organizational and documentation skills.</li><li>Excellent collaboration and stakeholder management skills.</li></ul><p></p></section>

Position summary<br>The Senior Business Analyst and Project Manager is responsible for the end-to-end delivery of a multi-market Salesforce programme covering Sales Cloud and Marketing Cloud. The programme spans three markets, each with its own stakeholders, integration dependencies and go-live timeline.<br>The role combines business analysis and project management. The successful candidate will translate client requirements into clear, buildable specifications for the development team, and will own the delivery plan, risk management, dependency tracking and stakeholder reporting across all markets. The role acts as the primary point of coordination between the client, the agency team and the developers, and requires a high degree of structure, organisation and independence. Key responsibilities Business analysis Lead discovery and requirement workshops with client stakeholders and document outcomes to an agreed standard. Produce user stories and acceptance criteria that are complete, prioritised and ready for development. Maintain the functional scope for each market and ensure all changes are documented and traceable. Prepare UAT scripts, coordinate UAT execution with the client and manage defect triage through to closure. Define integration requirements between Salesforce and the client's ERP and middleware in collaboration with the technical leads. Project management Own and maintain the delivery plan across all three markets. Manage the RAID log and ensure risks, issues and decisions are raised early through the agreed governance. Produce weekly status reports for client and internal stakeholders. Track and manage client-side dependencies, including data readiness, third-party systems and approvals. Run the sprint and release cadence with the development team and ensure priorities are agreed ahead of each sprint. Manage change requests from identification through estimation and approval. Lead client conversations on scope, timeline and priorities within the agreed commercial framework. Skills and competencies Strong planning and organisational skills, with a track record of maintaining accurate delivery plans, backlogs and trackers across parallel workstreams. Highly structured working style, producing documentation and reporting that is clear, current and easy for others to pick up. Proven ability to work closely with development teams, translating business requirements into clear, buildable user stories and managing backlog priorities. Sound judgement on scope and feasibility, with the ability to align client expectations with what the team has sized and committed to. Strong stakeholder management skills, with the confidence to lead client discussions independently and to escalate through the correct channels. Clear written and verbal communication, with a disciplined approach to follow-up and closing actions. Qualifications and experience Essential Eight or more years in delivery roles, with a strong track record on Salesforce programmes. Hands-on delivery experience with Salesforce Sales Cloud. Marketing Cloud experience is a strong advantage. Experience managing mixed onshore and offshore development teams in an agile or hybrid setup. Experience delivering across multiple markets or entities simultaneously. Proficiency in Jira or an equivalent backlog and delivery tool, and in producing plans, RAID logs and status reports. Fluent written and spoken English.<br>Desirable Automotive or dealer network experience. Exposure to Mule Soft or similar integration middleware and ERP integrations. Salesforce certifications, for example Administrator, Business Analyst or Sales Cloud Consultant. Experience in an agency or consultancy environment with multiple client stakeholders.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sutherland is an AI-driven business transformation partner that helps leading enterprises improve their operations through AI, automation, cloud computing, advanced analytics, and digital engineering.</p><br><br>Job Description<br><ul><li>Provide first-line technical support to customers via phone.</li><li>Troubleshoot and resolve hardware and software issues</li><li>Guide users through troubleshooting steps</li><li>Analyze technical problems and ensure timely resolution</li><li>Document incidents, troubleshooting steps, and resolutions in support systems</li><li>Escalate complex issues when required</li><li>Collaborate with internal teams to improve support processes and knowledge bases</li><li>Maintain a high level of customer satisfaction</li></ul><br>Qualifications<br><ul><li>English level: <strong>B2 / C1 </strong></li><li><strong>Graduates and dropouts </strong>are welcome to apply</li><li>Good communication and problem-solving skills</li><li>Basic technical troubleshooting knowledge</li><li>Flexibility to work rotational shifts</li><li>Customer-focused mindset</li><li>Ability to work effectively in a fast-paced environment</li><li>Location: <strong>New Cairo</strong></li><li>Work Model:<strong> On-site</strong></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sutherland is an AI-driven business transformation partner that helps leading enterprises improve their operations through AI, automation, cloud computing, advanced analytics, and digital engineering.</p><br><br>Job Description<br><ul><li>Provide first-line technical support to customers via phone.</li><li>Troubleshoot and resolve hardware and software issues</li><li>Guide users through troubleshooting steps</li><li>Analyze technical problems and ensure timely resolution</li><li>Document incidents, troubleshooting steps, and resolutions in support systems</li><li>Escalate complex issues when required</li><li>Collaborate with internal teams to improve support processes and knowledge bases</li><li>Maintain a high level of customer satisfaction</li></ul><br>Qualifications<br><ul><li>English level: <strong>B2 / C1 </strong></li><li><strong>Graduates and dropouts </strong>are welcome to apply</li><li>Good communication and problem-solving skills</li><li>Basic technical troubleshooting knowledge</li><li>Flexibility to work rotational shifts</li><li>Customer-focused mindset</li><li>Ability to work effectively in a fast-paced environment</li><li>Location: <strong>New Cairo</strong></li><li>Work Model:<strong> On-site</strong></li></ul><br><br> </div>

<p>Innovaxcess is hiring a Medical Audit Specialist to audit pharmacies for compliance with AstraZeneca's medication dispensing procedures, and to support internal audits within Innovaxcess. This is a healthcare compliance role, not a financial/accounting audit position — a medical, pharmacy, or science background is required.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Audit pharmacies across Giza to verify correct dispensing, storage, and documentation of AstraZeneca medications.</p></li><li><p>Identify and document non-conformances; write clear, professional audit reports.</p></li><li><p>Conduct internal audits within Innovaxcess.</p></li><li><p>Communicate findings professionally to pharmacies and management.</p></li><li><p>Split time between field visits (Giza) and office work (Nasr City).</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Pharmacy, Medicine, or a related Science field (required).</p></li><li><p>Strong English, analytical thinking, and attention to detail.</p></li><li><p>High integrity and professional communication skills.</p></li><li><p>Comfortable with a hybrid schedule combining field audits and office-based work.</p></li><li><p>Flexible with Audit visits across Giza.</p></li></ul><p></p>

<p><strong>Key Responsibilities:</strong></p><ul><li><p>Draft, review, and prepare contracts and agreements.</p></li><li><p>Ensure all contracts comply with legal requirements and company policies.</p></li><li><p>Maintain a database of all contracts, ensuring easy retrieval and tracking of contract statuses.</p></li><li><p>Ensure proper indexing, filing, and storage of documents for easy access and retrieval.</p></li><li><p>Generate reports and summaries based on document and data analysis.</p></li><li><p>Follow up with companies and stakeholders to ensure the timely execution and delivery of contracts and documents.</p></li><li><p>Coordinate with various departments to gather the necessary information and approvals.</p></li><li><p>Address and resolve any issues or discrepancies related to contracts and legal documents.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications:</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Law, or a related field.</p></li><li><p>Proven experience in a similar role.</p></li><li><p>Strong organizational and time management skills.</p></li><li><p>Excellent attention to detail and accuracy.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sutherland is an AI-driven business transformation partner that helps leading enterprises improve their operations through AI, automation, cloud computing, advanced analytics, and digital engineering.</p><br><br>Job Description<br><ul><li>Provide first-line technical support to customers via phone.</li><li>Troubleshoot and resolve hardware and software issues</li><li>Guide users through troubleshooting steps</li><li>Analyze technical problems and ensure timely resolution</li><li>Document incidents, troubleshooting steps, and resolutions in support systems</li><li>Escalate complex issues when required</li><li>Collaborate with internal teams to improve support processes and knowledge bases</li><li>Maintain a high level of customer satisfaction</li></ul><br>Qualifications<br><ul><li>English level: <strong>B2 / C1 </strong></li><li><strong>Graduates and dropouts </strong>are welcome to apply</li><li>Good communication and problem-solving skills</li><li>Basic technical troubleshooting knowledge</li><li>Flexibility to work rotational shifts</li><li>Customer-focused mindset</li><li>Ability to work effectively in a fast-paced environment</li><li>Location: <strong>New Cairo</strong></li><li>Work Model:<strong> On-site</strong></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sutherland is an AI-driven business transformation partner that helps leading enterprises improve their operations through AI, automation, cloud computing, advanced analytics, and digital engineering.</p><br><p>Job Responsibilities:</p><br><br>Job Description<br><ul><li>Provide first-line technical support to customers via phone.</li><li>Troubleshoot and resolve hardware and software issues</li><li>Guide users through troubleshooting steps</li><li>Analyze technical problems and ensure timely resolution</li><li>Document incidents, troubleshooting steps, and resolutions in support systems</li><li>Escalate complex issues when required</li><li>Collaborate with internal teams to improve support processes and knowledge bases</li><li>Maintain a high level of customer satisfaction</li></ul><br>Qualifications<br><ul><li>English level: <strong>B2 / C1 </strong></li><li><strong>Graduates and dropouts </strong>are welcome to apply</li><li>Good communication and problem-solving skills</li><li>Basic technical troubleshooting knowledge</li><li>Flexibility to work rotational shifts</li><li>Customer-focused mindset</li><li>Ability to work effectively in a fast-paced environment</li><li>Location: <strong>New Cairo</strong></li><li>Work Model:<strong> On-site</strong></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview We are looking for an organized HR &amp; Office Administration Coordinator to support reception, HR administration, candidate coordination, reporting, and daily office operations.<br> Key Responsibilities • Manage reception, welcome visitors, and maintain a professional front-office experience.<br> • Support HR with attendance, annual leave records, and daily administrative tasks.<br> • Coordinate candidate interviews, follow up by phone, and document feedback.<br> • Screen and filter CVs when required.<br> • Prepare reports and maintain Excel trackers and records.<br> • Prepare and update PowerPoint presentations.<br> • Provide general office administration and coordination support.<br> • Manage and coordinate travel bookings and hotel reservations Requirements • 2–3 years of relevant HR Administration, Office Administration, Reception, or coordination experience.<br> • Fluent English is a must.<br> • Good knowledge of Microsoft Excel and PowerPoint.<br> • Strong communication, organization, coordination, and follow-up skills.<br> • Presentable, professional, detail-oriented, and able to multitask.<br></span> </div>

<ul><li><p>Receive loyalty program cards from the warehouse and record them in the SAP system.</p></li><li><p>Activate loyalty program cards according to the product SKU and production plan.</p></li><li><p>Record activated cards in SAP based on the SKU packing list.</p></li><li><p>Coordinate with the Production team to deliver activated loyalty cards.</p></li><li><p>Prepare reports on the number of activated cards by SKU and batch.</p></li><li><p>Monitor and report loyalty cards returned from Production by SKU and batch.</p></li><li><p>Document damaged cards and prepare damage reports for the Quality Department.</p></li><li><p>Coordinate with Production, Sales, Marketing, Customers, and Vendors as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration or any related field.</p></li><li><p><strong>2–4 years of experience</strong>, preferably in a manufacturing environment.</p></li><li><p>Good knowledge of <strong>SAP</strong>.</p></li><li><p>Good command of <strong>English</strong>, written and spoken.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>High attention to detail and accuracy</p></li></ul><p></p>

<ul><li><p>Receive loyalty program cards from the warehouse and record them in the SAP system.</p></li><li><p>Activate loyalty program cards according to the product SKU and production plan.</p></li><li><p>Record activated cards in SAP based on the SKU packing list.</p></li><li><p>Coordinate with the Production team to deliver activated loyalty cards.</p></li><li><p>Prepare reports on the number of activated cards by SKU and batch.</p></li><li><p>Monitor and report loyalty cards returned from Production by SKU and batch.</p></li><li><p>Document damaged cards and prepare damage reports for the Quality Department.</p></li><li><p>Coordinate with Production, Sales, Marketing, Customers, and Vendors as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration or any related field.</p></li><li><p><strong>2–4 years of experience</strong>, preferably in a manufacturing environment.</p></li><li><p>Good knowledge of <strong>SAP</strong>.</p></li><li><p>Good command of <strong>English</strong>, written and spoken.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>High attention to detail and accuracy</p></li></ul><p></p>

<ul><li><p>Receive loyalty program cards from the warehouse and record them in the SAP system.</p></li><li><p>Activate loyalty program cards according to the product SKU and production plan.</p></li><li><p>Record activated cards in SAP based on the SKU packing list.</p></li><li><p>Coordinate with the Production team to deliver activated loyalty cards.</p></li><li><p>Prepare reports on the number of activated cards by SKU and batch.</p></li><li><p>Monitor and report loyalty cards returned from Production by SKU and batch.</p></li><li><p>Document damaged cards and prepare damage reports for the Quality Department.</p></li><li><p>Coordinate with Production, Sales, Marketing, Customers, and Vendors as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration or any related field.</p></li><li><p><strong>2–4 years of experience</strong>, preferably in a manufacturing environment.</p></li><li><p>Good knowledge of <strong>SAP</strong>.</p></li><li><p>Good command of <strong>English</strong>, written and spoken.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>High attention to detail and accuracy</p></li></ul><p></p>

<ul><li><p>Receive loyalty program cards from the warehouse and record them in the SAP system.</p></li><li><p>Activate loyalty program cards according to the product SKU and production plan.</p></li><li><p>Record activated cards in SAP based on the SKU packing list.</p></li><li><p>Coordinate with the Production team to deliver activated loyalty cards.</p></li><li><p>Prepare reports on the number of activated cards by SKU and batch.</p></li><li><p>Monitor and report loyalty cards returned from Production by SKU and batch.</p></li><li><p>Document damaged cards and prepare damage reports for the Quality Department.</p></li><li><p>Coordinate with Production, Sales, Marketing, Customers, and Vendors as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration or any related field.</p></li><li><p><strong>2–4 years of experience</strong>, preferably in a manufacturing environment.</p></li><li><p>Good knowledge of <strong>SAP</strong>.</p></li><li><p>Good command of <strong>English</strong>, written and spoken.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>High attention to detail and accuracy</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><ul><li>Maintaining the billing system, generating invoices, E-invoice and account statements.</li><li>Performing account reconciliations and resolving clients' billing issues.</li><li>Maintaining accounts receivable files and records.</li><li>Issuing customer account statements and communicating with them to ensure consistency and conformity.</li><li>Facilitate payment of invoices due by sending bill reminders and contacting clients.</li><li>Document sales contracts, Invoices.</li><li>Performing day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts data.</li><li>Maintains historical records by scanning and filing documents.</li><li>Perform other related duties as requested by the company.</li></ul><br><strong>Requirements</strong><br><ul><li>4 years of experience in accounting.</li><li>Bachelor's degree in accounting or Finance.</li><li>Good command of English.</li><li>Familiar with taxes.</li><li>Ability to reflect on one's own work as well as the wider consequences of financial decisions.</li><li>Organizational skills and ability to manage deadlines.</li></ul><br><strong>Benefits</strong><br><ul><li>Medical insurance.</li><li>Social insurance.</li><li>Salary advance.</li></ul><br> </div>

<ul><li><p>Sourcing potential candidates through online channels (e.g. social platforms and professional networks).</p></li><li><p>Plan interview and selection procedures, including screening calls, assessments and in-person interviews.</p></li><li><p>Document interview results (accepted/rejected/waiting, etc...) for future analysis, as well as all no-show reasons.</p></li><li><p>Design and develop job descriptions and interview questions that reflect each position’s requirements.</p></li><li><p>Suggest proper media for approaching the right calibers and posting new vacancies over different types of channels to create a pool of qualified candidates in advance of need.</p></li><li><p>Conduct orientation/onboarding sessions for candidates.</p></li><li><p>Craft recruiting emails to attract passive candidates.</p></li><li><p>Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire.</p></li><li><p>Prepare exit interview analysis.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience 0-2 years in Recruitment.</p></li><li><p>Bachelor's degree.</p></li><li><p>Strong decision-making skills</p></li><li><p>Excellent Microsoft Office Skills.</p></li><li><p>Very good command of spoken and written English</p></li></ul><p></p>

<p>Review business and technical requirements to ensure clarity, completeness, and testability. Prepare test plans, test scenarios, test cases, and test data based on system requirements. Execute functional, regression, integration, and system testing across different applications and releases. Identify, document, and track defects while working closely with developers to ensure timely resolution. Monitor testing progress, defect trends, and quality metrics throughout the development lifecycle. Participate in Agile ceremonies and collaborate closely with developers, product owners, and other stakeholders. Ensure adherence to established quality standards, testing processes, and software development practices.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Computer Engineering, or a related field. 2 4 years of experience in software quality assurance and testing. Strong understanding of software testing methodologies, techniques, and the software development lifecycle. Strong analytical and problem-solving skills with high attention to detail.</p>