Document Controller

<p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><p>Team Leadership &amp; Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><p>Quality Control &amp; Inspections: Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><p>Inventory &amp; Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><p>Guest Service &amp; Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><p>Health &amp; Safety Compliance: Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene &amp; Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><p>Administrative Support &amp; Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><p>Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People &amp; Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li></ul><p>Leading Others</p><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p>Leading the Business</p><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>Experience/Certificates/Education</p><p>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><p>Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field.</p><p>Skills &amp; Attributes:</p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul><p>Language:</p><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><p>Additional Information</p><p>What awaits you...</p><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Chat Internship iSchool is excited to offer a Customer Service Internship for individuals looking to gain hands on experience in the e-learning industry.<br> As a Customer Service Intern, you will support our customer experience team by providing exceptional assistance to students, parents, and educators through online chat.<br> This internship is an excellent opportunity for candidates who are passionate about technology, education, and customer service while developing their communication, problem solving, and professional skills in a dynamic environment.<br> Responsibilities Respond to customer inquiries via live chat in a professional, friendly, and timely manner.<br> Assist students, parents, and educators with questions about our programs, services, and platform.<br> Troubleshoot and resolve basic technical issues related to the e-learning platform.<br> Guide new users through the registration and onboarding process.<br> Document customer interactions, issues, and feedback accurately.<br> Escalate complex inquiries to the appropriate team when necessary.<br> Support the customer support team in delivering an outstanding customer experience.<br> Participate in training sessions to enhance product knowledge and customer service skills.<br> Paid Internship Flexible and Rotational Shifts Practical Training and Real Work Experience Internship Certificate Potential Full Time Opportunity with Incentives and Bonuses Fresh graduates and Graduates only Strong customer service and interpersonal skills.<br> Ability to communicate professionally and empathetically with customers.<br> Strong problem solving skills and attention to detail.<br> Basic computer proficiency and ability to learn new systems quickly.<br> Ability to multitask and manage multiple chat conversations efficiently.<br> A positive attitude, willingness to learn, and ability to work in a fast-paced environment.<br> Previous customer service experience is a plus but not required.<br> Graduates from 2024 to 2026 are welcome to apply.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Araby Brand , we’re looking for a Developer who loves building real Ecommerce products—not just customizing one store and moving on to the next.<br> You’ll work on company-owned Salla Themes, Custom Client Themes, Reusable Components, and Component Bundles , with ongoing ownership of quality, performance, and maintenance.<br> What You’ll Do Turn Figma designs into pixel-perfect, responsive storefronts.<br> Build scalable and reusable Theme Architecture Components.<br> Optimize Performance, Core Web Vitals, and mobile experience.<br> Use Git, participate in Code Reviews, and document your work.<br> Work directly with the Product Manager / CEO and collaborate with Design, CRO, and SEO teams.<br> Why Join ArabyBrand?<br> Exciting bonus opportunities and incentives!<br> Comprehensive social &amp; health insurance coverage.<br> Growth Opportunities: Be part of a team that values personal and professional development, with continuous learning and career advancement opportunities.<br> Innovative Environment: Work in a dynamic, agile setting where creativity and innovation are encouraged.<br> Impactful Work: Play a crucial role in driving the growth and success of our clients' businesses.<br> Collaborative Culture: Join a passionate team dedicated to excellence and teamwork.<br> Flexible Work Arrangements: Enjoy flexible working options, including remote work, to support a healthy work-life balance.<br> What We’re Looking For Strong foundation in HTML, CSS, JavaScript, and Responsive Design .<br> Proven Front-End experience in Ecommerce with a clear portfolio.<br> Ability to clearly explain your personal contribution to each project.<br> Strong attention to detail, code quality, and ownership.<br> Experience with Twig, Tailwind, or Salla Theme Development is a strong plus.<br> Experience with Shopify, WooCommerce, or Magento is welcome if you’re ready to specialize in Salla.<br> How to Apply Send us the best Ecommerce storefronts you’ve worked on, explain your exact contribution to each project, and include your GitHub profile or any available code samples for review.<br></span> </div>

Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development. Nafham’s mission is to enhance the educational experience and unlock the potential of young individuals across various communities.<br>Job Summary The Customer Service Specialist is responsible for handling customer inquiries, resolving complaints, following up on customer requests, and ensuring a smooth customer experience across all communication channels. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset.<br>Responsibilities Respond to customer inquiries via phone, Whats App, email, and other communication channels. Handle customer complaints professionally and provide timely resolutions. Follow up on customer requests and ensure they are resolved within the required SLA. Escalate complex cases to the relevant department when necessary. Accurately document all customer interactions and case updates in the system. Coordinate with internal teams to resolve customer issues efficiently. Provide customers with accurate information about our services, instructors, schedules, and policies. Maintain a high level of customer satisfaction and professionalism. Meet daily and monthly productivity and quality targets. Monitor pending cases and ensure timely follow-up until closure. Prepare reports and update customer service trackers as required. Support continuous improvement initiatives by identifying recurring customer issues and suggesting solutions.<br>Qualifications<br>Bachelor's degree Holder1–3 years of experience in Customer Service, Customer Support, or Call Center. Experience in the education or EdTech industry is a plus. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and manage a high volume of customer inquiries. Excellent in English is a must

???? Key Responsibilities:1- Plan Execution via Odoo:Receive the approved recruitment plan from the OD & TA Team Leader via Odoo and initiate execution immediately based on agreed priorities.2- Task Distribution & Monitoring:Allocate monthly required vacancies among blue-collar recruitment coordinators based on the agreed workflow, and closely track their daily activities and progress.3- Vacancy Closure & Waiting Lists:Oversee the successful closure of all monthly vacancies and enforce a mandatory rulefor each coordinator to build an active Waiting List per position to minimize replacement time.4- HR Interviews & Quality Control:Conduct final HR interviews for candidates sourced and filtered by coordinators,ensuring perfect alignment with company values and job technical requirements while optimizing the recruitment timeline.5- Odoo Control & Data Integrity:Perform daily audits on coordinators to ensure all applications are recorded on Odoo promptly without omission,moving candidates correctly across pipeline stages to prevent work accumulation.6- Structured Archiving:Supervise and ensure proper digital and physical archiving of candidate profiles and applications into correct dedicated folders forevery job role to facilitate smooth tracking and retrieval.7- Interview Schedule Management:Oversee and ensure the precise preparation and distribution of the official weekly interview schedules every Sunday and Tuesday without fail.8- Onboarding & Document Follow-up:Monitor the coordinator team in sending required hiring documents lists to accepted candidates,and track their progressive background paperwork until they officially report to duty.9- Performance Reporting:Consolidate the team's operational results, monitor key performance metrics,and submit regular comprehensive progress reports directly to the OD & TA Team Leader.<br>???? Job Requirements:Bachelor’s degree in Business Administration, Human Resources, or any relevant field. HR Diploma/Certificate is a must.minimum 3 years of solid talent acquisition experience with a deep specialization in blue-collar mass recruitment, preferably within the textile or manufacturing sectors. Strong awareness of the 10th of Ramadan City industrial zone and surrounding labor-dense governorates, with an established network of hiring channels. ERP Systems Proficiency in using Odoo ERP (Recruitment module) to manage candidates, move stages, and extract reports. Mass Recruitment Techniques: Advanced ability in conducting mass interviews, organizing open days, and managing field recruitment campaigns. Excellent skills in digital and physical data organization, maintaining tracking sheets, and building active Waiting Lists / Talent Pools. Deep understanding of blue-collar dynamics, turnover factors, and local labor market trends in Egypt. Ability to direct, guide, and monitor the performance of recruitment coordinators effectively. Highly organized with a strong sense of urgency to maintain a low Time-to-Hire and support production lines without delays. Exceptional ability to communicate with different levels, from factory workers and technicians to managers. Ability to effectively share sourcing methods, train junior coordinators, and transfer market knowledge to the team.strong natural capacity to guide, advise, and share knowledge with junior coordinators smoothly and supportively. Sharp capability to handle sudden labor shortages or logistical issues during mass hiring days. Ability to travel and conduct field visits or attend job fairs in various locations outside the company when needed. High emotional intelligence, stability, and capability to work under pressure in a high-volume, fast-paced manufacturing environment. High resilience and flexibility to balance between office-based system tasks (Odoo) and ground-level communication with candidates and managers.

<p>Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day. Team Leadership &amp; Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency. Quality Control &amp; Inspections: Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies. Inventory &amp; Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards. Guest Service &amp; Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency. Health &amp; Safety Compliance: Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene &amp; Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas. Administrative Support &amp; Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency. Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. People &amp; Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager. Learning &amp; Talent Development &amp; Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><div><h3>Qualifications</h3><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><h3>Leading Myself</h3><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li></ul><h3>Leading Others</h3><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><h3>Leading the Business</h3><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><h3>Experience/Certificates/Education</h3><ul><li><strong>Experience:</strong> Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li><li><strong>Education:</strong> Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li><li><strong>Skills &amp; Attributes:</strong><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul></li><li><strong>Language:</strong><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul></li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p></div>

Position Overview Responsible for managing and optimizing data systems using Microsoft SQL, Python and BI tools todeliver scalable, automated BI solutions. The role involves designing data models, maintainingreporting infrastructure, and translating business needs into actionable insights. Collaborates withcross-functional teams to support decision-making through efficient data delivery and analysis.<br>Key Responsibilities(may perform other duties as requested, not specifically addressed in this document) Design, develop, and maintain ETLs, stored procedures, and database objects to supportreporting and data analysis. Build and manage scalable data solutions across multiple platforms, ensuring data integrity andperformance. Collaborate with business stakeholders to gather requirements and deliver actionable BIsolutions using SQL and Power BI. Translate business needs into technical specifications for data warehouse design and reportingautomation. Monitor and optimize data processes, automation, and reporting cycles to improve efficiencyand accuracy. Maintain ticketing systems and ensure timely resolution of data-related requests in line with SLAs. Support continuous improvement initiatives by analyzing trends, identifying opportunities, andcontributing to PSP/DMAIC sessions. Participate in agile teams, cross-functional meetings, and change management efforts toensure smooth data operations. Promote BI adoption and knowledge sharing across departments, acting as a strategic liaisonbetween business and data teams.<br> Demonstrates strong collaboration skills and readily offers mentorship and support to teammembers when needed.<br>Required Qualifications Education and specific Training Bachelor’s degree (or in progress) in Computer Science, Data Science, Engineering, or a relatedtechnical field. Strong proficiency in MS SQL Server (2016+), including SQL Server Data Tools, queryoptimization, and indexing. Solid understanding of data architecture, database management (SQL/NoSQL), and cloudplatforms (e.g., AWS, Azure). Work Experience 5 years and above experience in database analysis, reporting, and BI development using SQL,Power BI, and Excel, preferably in a call center or WFM environment. Strong hands-on experience with Microsoft SQL Server and data modeling concepts (e.g.,star/snowflake schema, OLAP). Proficient in Microsoft Office; working knowledge of Power Apps and Flow is a plus. Practical experience with Python for data manipulation and automation. Soft Skills & Other Requirements Technical Skills Required: Advanced proficiency in Microsoft SQL Server, SSMS, and Power BI (including DAX). Experience with Python for data processing and automation. Solid understanding of data modeling (e.g., star/snowflake schema, OLAP) and statisticalanalysis. Strong communication skills and proficiency in English. Desirable: Experience with SSIS and SSAS. Knowledge of cloud data tools such as Azure Data Factory, Databricks, Google Big Query, and Dev Ops. Understanding of RPA fundamentals. Experience with Visual Basic, Macros, Power Apps, and Flow.<br>Competencies and specific skills• Analytical Ability• Achievement Orientation• Communication Skills• Continuous Improvement Mindset• Customer Orientation• Initiative Customer• Interpersonal Skills• Learning Abilities• Planning and Organization• Problem Solving• Management Capability• Teamwork<br>Decision Making Authority(Describe the authority permitted by the job by indicating examples that illustrate the typesof independent decisions expected by the incumbent and the types of decisions expected tobe recommended.) Decisions Expected• Extraction Data Flow Designs alongside DWH.• Optimal Query Designs.• Process Design & Implementation for Data Solutions geared towards the necessity of their Operations teams & Implementation of new Clients. Recommendations Expected• Optimal reporting options for internal operations.• SQL Performance improvement suggestions.• Internal BI & Data Manager Standard Operating Procedure Optimization.

<p>Jadeer is hiring a Customer Care Advisor on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance customer purchasing power and promote a seamless shopping experience. Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner. Address customer inquiries related to accounts, transactions, payment plans, and technical concerns. Resolve complaints efficiently while ensuring compliance with company policies and service standards. Accurately document customer interactions and update CRM systems with relevant information. Escalate complex cases to relevant departments when necessary and follow up to ensure resolution. Maintain high levels of customer satisfaction and achieve defined KPIs (e.g., call handling time, first call resolution, quality scores). Stay updated on products, services, policies, and ongoing promotions. Contribute to continuous improvement initiatives by sharing customer feedback and insights.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Commerce, Communications, or a related field (preferred). 1 2 years of experience in customer service, call center, or contact center environments (experience in fintech, banking, or e-commerce is an advantage). Excellent verbal communication skills in English and Arabic. Strong problem-solving abilities and customer-oriented mindset. Ability to handle high call volumes and work under pressure in a fast-paced environment. Proficiency in using CRM systems and basic computer applications. Flexibility to work rotational shifts, including weekends and public holidays if required. Strong interpersonal skills, adaptability, and a positive attitude.</p>

<p>&nbsp;We are currently looking for an LMS Specialist to support the daily administration, maintenance, and continuous improvement of our Learning Management System. This opportunity is ideal for someone who enjoys working with learning technology, solving technical issues, organizing digital content, and creating a smooth learning experience for users. What You ll Be Doing LMS Administration Manage the daily configuration, administrative settings, and interface of the LMS. Ensure the platform supports the company s branding and learning objectives. Manage digital course catalogues, monetization settings, and promotional codes. Provide operational support for payment-related errors. Learning Content and User Management Upload, publish, organize, and maintain courses, modules, exams, assessments, and other digital learning materials. Review incoming e-learning content packages to ensure they meet the required standards and track learner completion accurately. Create, update, and monitor user accounts. Manage access levels and role-based permissions for learners, instructors, and managers. Manage separate LMS branches or sub-accounts for regional offices or external clients. Support localized branding, permissions, and learning paths across different LMS branches. Technical Support Act as the main support contact for learners and instructors experiencing login, access, or course navigation issues. Diagnose and resolve functional platform problems. Document and escalate complex software issues to the internal IT team or platform vendors when required. Reporting and Compliance Generate and analyse reports related to learner progress, course completion, engagement, and training effectiveness. Create customized reports and dashboards based on departmental requirements. Monitor platform activity and configuration logs. Maintain accurate, audit-ready records of corporate compliance training activities.</p><p><strong>Desired Candidate Profile</strong></p><p>What We re Looking For Bachelor s degree. At least 1 2 years of experience managing an LMS or working in a similar role. Proficiency in Microsoft Office. Excellent English language skills.</p>

Application Deadline: 25 August 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.<br><br>OVERALL OBJECTIVES<br><br>The job of Sales Manager Travel is executed satisfactorily when:The Hotel achieves its Financial Objectives. The Sales Team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Skills, Knowledge and Expertise<br><br>Education:<br>University graduate. <br> <br>Experiance:<br>Two (2) years experience in a Sales position, preferably in a 5 star hotel in Trvael Segment.<br><br>Language:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Mechanical Quality Control Engineer (China On-Site) Location: China (Factory Site) Employment Type: Full-time Department: Quality Assurance & Operations<br>Company Description Zylo3D offers an automated, all-in-one chairside 3D printer for dentists to create prostheses within the same visit. Our innovative solutions streamline dental practices, improving efficiency and patient outcomes. Zylo3D is at the forefront of dental 3D printing technology, providing cutting-edge tools for modern dentistry using AI powered software and automation. We proudly serve several prominent U. S.-based dentists who actively advocate for our technology within the dental community.<br>Job Overview We are seeking a detail-oriented and proactive Mechanical Quality Control Engineer to oversee on-site quality operations in China. In this role, you will be responsible for maintaining high product standards across the manufacturing lifecycle, from verifying incoming raw materials and components to monitoring assembly line adherence to SOPs and conducting final pre-shipment inspections. You will bridge communication between global design engineering, procurement, inventory teams, and local production workers to ensure seamless, defect-free execution.<br>Key Responsibilities<br>Incoming Quality Control (IQC) Perform rigorous inspection and testing on all incoming mechanical components and raw materials against technical drawings and engineering specifications. Identify, document, and segregate non-conforming materials; coordinate with Procurement and vendors for prompt resolution or replacement. Line Monitoring & SOP Execution Continuously monitor the mechanical assembly production line to ensure strict adherence to Standard Operating Procedures (SOPs). Serve as a direct quality link to Chinese assembly workers, offering clear guidance on technical specifications and assembly line compliance. Failure Reporting & SOP Enhancement Detect, investigate, and report production line failures, defect trends, and assembly bottlenecks. Provide actionable feedback and continuous improvement recommendations to refine and enhance existing SOPs. Outgoing Quality Control (OQC) Conduct comprehensive pre-shipment inspection checkups (OQC) on finished goods to ensure full compliance with quality, packaging, and functional standards. Sign off on final product clearance prior to shipment dispatch. Cross-Functional Collaboration Work closely with Product Design to provide real-world manufacturing feedback for continuous product iteration. Collaborate with Procurement and Inventory Management to track stock quality, raw material availability, and supplier performance metrics.<br>Qualifications & Requirements<br>Education & Experience Education: Bachelor’s degree in Mechanical Engineering or Mechatronics Engineering. Experience: 1–3 years of professional quality control/assurance experience in a relevant manufacturing or assembly environment. Proven track record of working with complex product assemblies. Technical Skills & Competencies Strong ability to read, interpret, and audit complex mechanical blueprints, standard engineering drawings, and GD&T specifications. Familiarity with SLA 3D printing processes and additive manufacturing validation is a strong plus. Hands-on knowledge of quality control methodologies, standard measurement tools, and root-cause analysis techniques. Language & Communication English: Very good command (written and verbal) for technical reporting and cross-team alignment. Chinese (Mandarin): Good command is a strong plus to facilitate smooth day-to-day communication with local factory teams and assembly workers. Strong interpersonal skills with an ability to communicate complex technical details clearly across diverse functional teams. Operational & Legal Requirements High attention to detail and a quality-first mindset. Military service status: Completed or legally exempted. Valid passport/travel status with no travel restrictions to China.

<p>Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Manager Job Description &amp; Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage. Drive Transformation. Deliver Impact. Build Your Career. Are you passionate about solving complex business challenges and helping organizations transform the way they operate? We're looking for talented Business Analysts and Consultants to join our growing Business Analysis practice. In this role, you'll work alongside experienced professionals to deliver innovative solutions, support business transformation initiatives, and create measurable value for clients and stakeholders. If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into practical outcomes, we'd love to hear from you. What You'll Do As part of our team, you will: Partner with stakeholders to understand business challenges and identify opportunities for improvement. Gather, analyze, and document business and functional requirements. Facilitate workshops, discovery sessions, and meetings with business and technical stakeholders. Translate business needs into practical, scalable, and user-focused solutions. Support business transformation and digital initiatives from strategy through implementation. Collaborate with cross-functional and international teams to deliver high-quality outcomes. Create business documentation, process maps, user stories, journey maps, and presentations. Leverage AI-enabled tools and innovative approaches to improve delivery quality, efficiency, and consistency. Contribute to continuous improvement initiatives and share knowledge, best practices, and reusable assets across teams. Build strong stakeholder relationships and support successful delivery outcomes. What We're Looking For We're seeking professionals who bring curiosity, analytical thinking, and a collaborative mindset. Required Qualifications Minimum 8 years of experience as a Business Analyst in software implementation or enhancement projects . Experience as a Business Analyst, Consultant, Product Analyst, or similar role. Strong analytical and problem-solving skills. Excellent communication, facilitation, and stakeholder management capabilities. Experience gathering and documenting business requirements. Ability to manage multiple priorities in a dynamic environment. Experience working with business and technology teams. Strong written and verbal English communication skills. Bachelor's degree or equivalent professional experience. Preferred Qualifications Experience supporting business transformation, process improvement, or change initiatives. Knowledge of Agile, Scrum, or Product Delivery methodologies. Experience creating user stories, process maps, business cases, and solution documentation. Familiarity with AI-enabled tools and digital technologies. Business Analysis, Agile, Product Management, or related certifications. Experience working in consulting or stakeholder-facing environments. Why Join Us? You'll have the opportunity to: Work on meaningful transformation and innovation initiatives. Collaborate with diverse and high-performing teams. Develop your skills through continuous learning, mentoring, and professional development programs. Gain exposure to emerging technologies, digital transformation, and AI-enabled ways of working. Build a rewarding career with clear progression opportunities. Make a real impact by helping organizations solve complex business challenges and achieve better outcomes. Frequently Asked Questions Do I need previous consulting experience? Consulting experience is helpful but not essential. We also welcome candidates with strong Business Analysis, Product, Transformation, or Process Improvement experience. Is this a client-facing role? Depending on the project, you may work directly with stakeholders, facilitate workshops, gather requirements, and help shape business solutions. Will I receive training and development opportunities? Yes. We invest in our people through continuous learning, mentoring, certifications, and hands-on project experience. What does career progression look like? We provide structured career development with opportunities to grow into senior consulting, delivery leadership, business analysis leadership, and subject matter expert roles. Ready to Make an Impact? If you're looking for a career where your ideas matter, your expertise is valued, and your work helps drive meaningful business outcomes, we'd love to hear from you. Apply today and become part of a team that's helping organizations transform, innovate, and succeed. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Professional Courage {+ 28 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in assurance, advisory and tax services._x000D_ _x000D_ At PwC, we measure success by our ability to create the value that our clients, our people and the wider investing public are looking for.Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Let us apply our world-class capabilities to your business goals.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 8 years of experience as a Business Analyst in software implementation or enhancement projects . Experience as a Business Analyst, Consultant, Product Analyst, or similar role. Strong analytical and problem-solving skills. Excellent communication, facilitation, and stakeholder management capabilities. Experience gathering and documenting business requirements. Ability to manage multiple priorities in a dynamic environment. Experience working with business and technology teams. Strong written and verbal English communication skills. Bachelor's degree or equivalent professional experience. Preferred Qualifications Experience supporting business transformation, process improvement, or change initiatives. Knowledge of Agile, Scrum, or Product Delivery methodologies. Experience creating user stories, process maps, business cases, and solution documentation. Familiarity with AI-enabled tools and digital technologies. Business Analysis, Agile, Product Management, or related certifications. Experience working in consulting or stakeholder-facing environments.</p>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Senior Specialist, Real Estate is responsible for end-to-end site management, from scouting and lease negotiation to serving as the primary point of contact between Talabat and its landlords across all locations. This individual will work closely with internal stakeholders across business functions to ensure real estate solutions align with operational needs and landlord relationships are proactively managed.<br><br>This role requires strong negotiation skills, relationship management, and an ability to troubleshoot real estate-related issues across departments.<br><br>What's On Your Plate<br><br>Site Scouting & Deal Sourcing<br><br>Identify, evaluate, and propose suitable real estate options based on the needs of business functions (e.g., dark stores, kitchens, logistics). Maintain a strong pipeline of potential properties aligned with Talabat’s expansion strategy. Collaborate with commercial and data teams to align site selection Manage ethical non-conflicting relationships with external real estate brokers, consultants, and advisors to maximize market coverage and deal flow.<br><br>Landlord Relationship Management<br><br>Build and maintain strong relationships with landlords, property managers, and building management POCsAct as the single point of contact between landlords and internal teams, ensuring smooth communication and timely issue resolution.<br><br>Lease Negotiation & Contract Management<br><br>Lead lease and renewal negotiations, securing favorable terms that meet both business needs and legal requirements. Collaborate with legal and finance teams to ensure timely finalization of contracts and compliance with internal policies. Proactively manage upcoming renewals and exits to mitigate financial or operational risk. Conduct rent benchmarking against market rates to ensure competitive lease terms across the portfolio. Track renewal options, termination clauses, termination rights, and lease expirations with proactive management timelines to avoid missed deadlines. Drive cost optimization initiatives across the portfolio, including renegotiations, consolidations, and early exit strategies where appropriate.<br><br>Issue Resolution & Stakeholder Support<br><br>Work with business teams to address property-related issues, ensuring landlord accountability and timely resolution (e.g., maintenance delays, access issues). Escalate recurring issues or disputes and propose alternative solutions in collaboration with internal stakeholders.<br><br>Due Diligence & Regulatory Compliance<br><br>Conduct due diligence on prospective sites, including verification of Title Deed, ownership details, and permitted activities, before deal progression. Ensure compliance with UAE real estate regulations including RERA, Ejari, and municipality approval requirements. Coordinate with relevant authorities and teams on DED (or equivalent) licensing and municipality permits as needed to support new site openings.<br><br>Handover & Fit-Out Coordination<br><br>Coordinate property handover between landlords and internal construction/fit-out teams, ensuring premises meet operational and technical specifications.<br><br>Process Improvement<br><br>Provide input into workflow design, documentation, and system updates that streamline real estate operations. Contribute insights to improve lead tracking, visibility, and turnaround time across markets. Maintain structured lease document management and archiving to ensure a complete audit trail and easy retrieval across the portfolio.<br><br>Qualifications<br><br>5-8 years of experience in real estate, leasing, or property management — ideally in a Retail, F&B, E-commerce or logistics environment.<br><br>Proven ability to negotiate commercial contracts and manage stakeholders under time pressure. Strong relationship-building and interpersonal skills. High attention to detail, with the ability to manage multiple priorities. Comfortable working cross-functionally and escalating bottlenecks when needed.

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Job Summary:<br>The Mid-Level Data Acquisition Engineer is an IoT/OT software engineer who independently delivers data acquisition integrations across building automation, industrial, and IoT environments, developing protocol connectors in Python, deploying and commissioning our edge data-acquisition platform in client and lab environments, and ensuring reliable, high-quality data ingestion.<br>Responsibilities:<br>Implement and extend protocol connector functionality (BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT, SNMP, REST) in Python, following the team's architecture and coding standards. Configure and optimize device discovery, polling strategies, subscriptions, batching, retries, and data transformation logic. Deploy and configure the Para Edge runtime, Docker-based services, and Kepware gateways in client and lab environments. Validate networking prerequisites (firewall rules, VLAN segmentation, DNS, NAT, routing) and troubleshoot protocol and communication issues using packet captures and device diagnostics. Lead standard commissioning activities: device discovery, ingestion verification, and mapping/metadata validation (tag naming, units, schemas, timestamps). Implement and maintain data-quality checks (freshness, completeness, correctness, schema compliance) and monitor connector health through dashboards and alerts. Execute OTA updates, manage container lifecycles, and verify runtime stability. Develop Python automation for configuration generation, mapping validation, deployment checks, and regression testing; write unit and integration tests for owned components. Produce clear deployment documentation, troubleshooting guides, and integration notes.<br>AI-Driven Engineering: AI is an integral part of our software development process and is expected to be used daily. The Mid-Level Data Acquisition Engineer should be comfortable using AI-powered engineering tools to assist with connector development, automation, debugging, testing, documentation, code reviews, and technical research. AI-generated outputs must always be validated to ensure they meet security, quality, reliability, and maintainability standards. <br>Requirements:<br>3–5 years of experience in software engineering, IoT/OT integration, smart buildings, or industrial systems. Solid Python engineering skills for production services and automation (beyond scripting). Hands-on experience with at least two of: BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT in real deployments. Good working knowledge of Linux, Docker, and edge/gateway environments; familiarity with IoT gateways such as Kepware. Strong networking fundamentals (TCP/IP, VLANs, firewalls, routing) and the ability to troubleshoot connectivity and data-transmission issues independently. Familiarity with Building Management Systems (BMS) and both IT and OT data sources. Experience with Git/Git Hub, CI/CD, and automated testing (pytest or similar). Daily, fluent use of AI-assisted engineering tools. Strong documentation skills; excellent problem-solving, attention to detail, and ability to work collaboratively with clients and cross-functional teams.<br>Nice to Have:Messaging systems (MQTT brokers/Rabbit MQ), time-series and document databases (Influx DB, Mongo DB), observability tooling (Grafana, Prometheus). Cloud familiarity (Azure preferred; AWS/GCP welcome) and relevant certifications (Azure Fundamentals/Administrator, AI-engineering credentials such as Anthropic Claude tracks). Exposure to OT security standards (ISA/IEC 62443).<br><br>** While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.

<p>Recruitment Fraud Alert We ve learned that scammers are impersonating Commvault team members including HR and leadership via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at EMAIL_ADDRESS</p><p>As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer s business forward. We re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge. We are looking for a Success Account Manager to join us on a full-time basis in Egypt!</p><p>The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations. The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers.</p><p>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals. Leverage internal teams to deliver to customers' needs. Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set. Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region Incident management participating in follow the sun coverage through regional handovers. Weekly cadence meetings, best practice recommendations Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success. Capable of building initial relationship and growing the relationship into other groups and partners of the account Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management. Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state. Deep understanding of the various verticals and the business need Commvault is fulfilling training, success planning, establishing metrics of success, etc. as it relates. Hungry for ongoing education opportunities that are offered for Commvault products. Understands the technology from a user s perspective and help the customer identify the best ways for the intended business use of that technology. Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc. Understand and capable of influence customer advocacy needs. Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</p><p>We offer an attractive compensation and benefits package. Employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing eg. Commvault Certifications Good company environment to work in with some of the best talent around! An all-embracing company culture, an opportunity to join our Employee Resource Groups Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world! Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work. Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email EMAIL_ADDRESS For any inquiries not related to an accommodation please reach out to EMAIL_ADDRESS . Commvault's Privacy Policy</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering Degree or equivalent is desired.</li><li>Up to 4 years experience within a Support, Customer Success, Account, or Relationship Manager role.</li><li>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</li><li>Strong understanding of data management, backup, and recovery solutions.</li><li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li><li>Consulting experience with data centre operations</li><li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li><li>Ability to bridge technology and business goals to provide productive solutions.</li><li>Must have the ability to grasp new technical information quickly.</li><li>Project Management experience</li><li>Strong written and oral communication skill</li><li>Demonstrated customer service, leadership and team interaction skills are required.</li><li>Ability to handle various tasks and work well in a tense environment.</li><li>Flexibility to work in a fast-paced and demanding work environment.</li><li>Ability to convey technical information to business centric audiences.</li><li>Be able to collaborate closely with various customer teams technical, management and Executives.</li><li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li><li>Working knowledge of WAN technologies and TCP/IP networking</li><li>Working knowledge of Windows/Unix/Netware/Linux</li><li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li><li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li><li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li><li>Working knowledge of clustering or databases</li><li>Working knowledge of disaster recovery and design capabilities</li><li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li><li>Ability to read and interpret complex diagrams and specification requirements.</li><li>Commvault Product knowledge is desirable but not essential.</li><li>Business Administration Training and Project Management Training will be a plus.</li></ul>

Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies. This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.<br>A Day in the Life of a Quality Assurance Rater In this role, you'll conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality. Your work will maintain high quality standards and deliver the accuracy our clients depend on. You'll evaluate a variety of rating tasks, analyze content with attention to detail, conduct research to support rating decisions, and identify guideline gaps or task inconsistencies. You'll also participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.<br>Key Responsibilities Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness. Conduct online research to verify information and support rating decisions. Apply rating guidelines consistently while maintaining quality standards. Document edge cases, guideline gaps, and task-related issues. Provide clear written feedback and rationale for ratings when required. Participate in training, calibration sessions, and ongoing quality reviews. Meet productivity expectations while maintaining high-quality work.<br>The hourly earnings for this role are 8 USD per hour, payment is based on completed tasks.<br>TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.<br>Qualification path<br>Candidates will complete project-specific training and qualification assessments before joining the program. Ongoing work will be subject to regular quality assurance reviews and performance monitoring.<br>Basic Requirements Working as a freelancer with excellent communication skills in Arabic & English. Resident in Egypt for the last 5 consecutive years. Familiarity with current and historical business, media, sports, news, social media, and cultural affairs. Strong analytical thinking, attention to detail, and research skills. Experience using web browsers, search engines, and online research tools. Daily access to a reliable broadband internet connection, smartphone, and personal computer. Demonstrated research capability through professional background OR strong track record of self-directed research and information verification Ability to work independently and follow detailed guidelines consistently. High level of creativity and logical skills with the ability to achieve consistent targets<br>Preferred Qualifications Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification. Familiarity with AI technologies, search engines, and digital content ecosystems. Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering. Additional language skills may be beneficial depending on project requirements.<br>Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.<br>APPLY HERE

<p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>This role is based in Cairo, regional scope is Arabian countries</p><p><b>PURPOSE AND OBJECTIVES</b></p><p>When processing personal data as part of its business operations, SAP must comply with the requirements of the EU's General Data Protection Regulation (GDPR), Egypt's Data Protection Law No. 151 of 2020, UAE's Federal Decree-Law No. 45 of 2021, Saudi Arabia's PDPL (Personal Data Protection Law), and other applicable data protection and privacy laws in the countries where SAP operates.</p><p>To support the local SAP entities in meeting their data protection and privacy compliance obligations, SAP has established a global network of Data Protection and Privacy professionals. This network consists of local Data Protection Officers (DPOs) and Data Protection and Privacy Coordinators (DPPCs) that report to the management of the SAP entities by which they are hired and to SAP's global Data Protection &amp; Privacy team, reporting to SAP's Group Data Protection Officer.</p><p>We are looking for an experienced Lead Senior Legal Counsel to serve as the local Data Protection Officer (DPO) for Egypt and as Data Protection and Privacy Coordinator (DPPC) for Arabian countries including the UAE and Saudi Arabia, responsible for leading data protection compliance strategy across the assigned country responsibility.</p><p>EXPECTATIONS AND TASKS</p><p>The role is responsible for ensuring SAP's compliance with Egypt's data protection regulations, GDPR, and data protection laws across assigned Arabian countries. This role involves collaborating closely with the global data protection and privacy team, local business units, senior management, and external regulatory authorities to manage data protection risks and drive data protection and privacy awareness across the organization.</p><p>Under Law No. 151 of 2020, the local DPO is a legally recognized role that requires formal registration with the regulator. The candidate must meet the following statutory requirements:</p><p>Official Registration: The candidate must be registered (or eligible for immediate registration) in the official DPO Register held by the Egyptian Personal Data Protection Center (PDPC).</p><p>Legal Capability Demonstration (Mandatory Exam):</p><p>To finalize registration with the PDPC, the candidate must successfully demonstrate legal and technical capabilities in data privacy.</p><p>Requirement: The candidate must pass the official PDPC accreditation examination (or equivalent authorized evaluation) proving deep knowledge of Egyptian Law No. 151 of 2020, its executive regulations, and international data transfer frameworks.</p><p>Note: Continued employment in this role is contingent upon successfully passing this exam and securing/maintaining active registration with the PDPC .</p><p>Key Responsibilities:</p><p>Regulatory Compliance &amp; Strategy:</p><p>Ensure compliance with Egypt's Personal Data Protection Law No. 151 of 2020, UAE Federal Decree-Law No. 45 of 2021, Saudi Arabia's Personal Data Protection Law (PDPL), GDPR, and other relevant regional regulations.</p><p>Act as the officially registered and certified Data Protection Officer (DPO) for SAP's legal entities in Egypt in front of the Egyptian Personal Data Protection Center (PDPC), ensuring all local registration and licensing requirements are met.</p><p>Develop and implement a comprehensive data protection compliance strategy for Egypt and assigned Arabian countries.</p><p>Monitor, interpret, and assess changes in data protection legislation, regulations, and industry standards across all assigned jurisdictions.</p><p>Provide timely updates, guidance, and legal opinions on regulatory developments and best practices.</p><p>Conduct and document the mandatory periodic evaluations, system inspections, and data protection audits as required by Article 9(1) of the Egyptian PDPL, and support the implementation of remediation measures.</p><p>Strategic Advice &amp; Representation:</p><p>Provide legal and compliance advice on data protection issues and conduct Data Protection Impact Assessments (DPIAs) for new projects, initiatives, and emerging technologies, including AI/ML applications, ensuring alignment with the guidelines of the Egyptian PDPC and regional regulators.</p><p>Represent SAP's Group Data Protection Officer within the assigned region and serve as the direct, primary point of contact for the Egyptian PDPC and other regional supervisory authorities.</p><p>Drive the development, implementation, and maintenance of local data protection and privacy policies, standards, and procedures aligned with global requirements in accordance with SAP Global Data Protection and Privacy Strategy.</p><p><br></p><p><b>EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES</b></p><p>Required skills</p><p>University degree in Law with specialization in data protection, privacy, or information technology law</p><p>Minimum 10 years of professional experience as a Data Protection Officer, Chief Privacy Officer, or in a senior legal/compliance role focused on data protection</p><p>Thorough knowledge and practical experience with GDPR and other global data protection regulations</p><p>Demonstrated expertise in Egypt's Data Protection Law No. 151 of 2020 and/or UAE/Saudi Arabian data protection frameworks</p><p>Professional experience in managing cross-jurisdictional compliance initiatives</p><p>Strong project management capabilities with ability to lead complex, multi-stakeholder initiatives</p><p>Exceptional written and oral presentation skills with ability to communicate complex legal and technical concepts to non-specialist audiences</p><p>Strong communication skills at all organizational levels, including C-suite executives</p><p>Ability to build and maintain relationships with internal and external stakeholders, including regulatory authorities</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in Law with specialization in data protection, privacy, or information technology law</li><li>Minimum 10 years of professional experience as a Data Protection Officer, Chief Privacy Officer, or in a senior legal/compliance role focused on data protection</li><li>Thorough knowledge and practical experience with GDPR and other global data protection regulations</li><li>Demonstrated expertise in Egypt's Data Protection Law No. 151 of 2020 and/or UAE/Saudi Arabian data protection frameworks</li><li>Professional experience in managing cross-jurisdictional compliance initiatives</li><li>Strong project management capabilities with ability to lead complex, multi-stakeholder initiatives</li><li>Exceptional written and oral presentation skills with ability to communicate complex legal and technical concepts to non-specialist audiences</li><li>Strong communication skills at all organizational levels, including C-suite executives</li><li>Ability to build and maintain relationships with internal and external stakeholders, including regulatory authorities</li><li>Deep understanding of data protection principles, frameworks, and regulatory requirements across assigned jurisdictions</li><li>Proficiency in conducting DPIAs and risk assessments</li><li>Experience with data breach management and incident response protocols</li><li>Strong analytical and problem-solving skills with strategic thinking capability</li><li>Ability to work independently, manage multiple priorities, and lead cross-functional teams</li><li>Strong interpersonal skills and ability to influence at senior levels</li><li>Fluency in Modern Standard Arabic and Egyptian Arabic (written and spoken)</li><li>Fluency in English (written and spoken)</li><li>CIPP-E (Certified Information Privacy Professional - Europe) certification</li><li>AIGP (AI Governance Professional) certification or equivalent</li><li>CIPM (Certified Information Privacy Manager) certification</li><li>Prior experience working with multinational organizations or in regulated industries</li><li>Experience with AI/ML governance and privacy by design principles</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .<br> Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team.<br> This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.<br> Responsibilities: Voice Support Handle inbound and outbound calls from German-speaking customers.<br> Resolve customer inquiries and provide accurate information.<br> Deliver exceptional customer service while maintaining quality standards.<br> Escalate complex cases to the relevant teams when required.<br> Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems.<br> Process requests and update customer records accurately.<br> Document customer interactions and case resolutions.<br> Meet service level agreements (SLAs) and quality targets.<br> Operations Support Follow established processes, policies, and compliance requirements.<br> Collaborate with internal stakeholders to resolve customer issues.<br> Support continuous improvement initiatives and operational excellence.<br> Meet productivity, quality, and customer satisfaction KPIs.<br> Professional training and development opportunities.<br> Career growth within a global organization.<br> Exposure to international clients and business environments.<br> Inclusive, diverse, and collaborative workplace culture.<br> Bachelor's degree preferred.<br> Fresh graduates are welcome to apply.<br> 0–1 year of experience in customer service, operations, or BPO environments is an advantage.<br> Strong communication and problem-solving skills.<br> Ability to work in a fast-paced, multicultural environment.<br> Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR).<br> Strong verbal and written communication skills in German.<br> Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).<br> Good typing and written communication skills.<br> Experience with CRM or ticketing tools is a plus.<br> Strong attention to detail and accuracy.<br></span> </div>

<p>Contribute to one of the largest school feeding transformation initiatives globally. Support a high-impact programme expected to improve access to nutritious meals for millions of children. Work alongside government counterparts, technical experts and international stakeholders. Apply your expertise to influence relevant national supply chains and service delivery models. SCOPE Thematic Scope: The scope of this assignment falls within the WFP s support to enhance Egypt s national school feeding programme, focusing on assessing the readiness of the system to transition to safe and efficient hot/fresh meal provision. For that, a comprehensive examination of the infrastructure and operational conditions required for such a shift to understand existing capacities for meal production, storage, and delivery. Based on the feasibility assessment, a collection of context-appropriate delivery models will be developed, including guidance on costs, staffing, equipment, logistics, safety, and nutrition standards. To operate hot meals at scale, there is need to operationalize a procurement and supply chain system capable of ensuring food safety and quality, predictability, and cost-efficiency. Temporal Scope: The assignment is expected to commence in the coming months and continue through the rollout of the programme for the 2026/2027 school year, subject to project timelines and funding availability. Geographic Scope: Nationwide. TYPE OF CONTRACT: Special Service Agreement (SSA, L10) DUTY STATION (City, Country): Cairo, Egypt DURATION: 6 months ACCOUNTABILITIES: Provide technical inputs to national school and infrastructure mapping by identifying food safety risks related to meal preparation, storage, water and sanitation conditions, waste management, energy sources, and hygiene practices in school or community kitchens, training institutions, and private food providers potentially engaged in hot meal delivery. Analyze food safety and quality implications of different delivery modalities (on site cooking, central kitchens, caterers, hybrid models), including risks associated with sourcing, processing, storage, transportation, meal holding times, and last mile distribution under diverse geographic and climatic conditions. Support the classification of schools and delivery options from a food safety perspective by defining minimum eligibility criteria, required controls, and mitigation measures for each school cluster, and identifying conditions under which hot meal delivery would not be feasible without significant safety investments. Provide technical guidance on compliance with national food safety regulations and standards, in coordination with relevant authorities (e.g. National Food Safety Authority, Ministry of Health), including inspection requirements, certification, licensing, and alignment with existing control systems. Define food safety and quality requirements for procurement and contracting processes, including supplier eligibility criteria, food specifications, hygiene and sanitation standards, inspection and verification mechanisms, recall procedures, and integration of food safety obligations into contracts and framework agreements. Advise on the design of food safety assurance systems across the supply chain, including preventive controls, risk based monitoring, documentation requirements, and incident reporting and response protocols tailored to hot school meals operations. Provide food safety related inputs to costing and financial models by identifying cost implications of compliance measures, including equipment, infrastructure upgrades, protective gear, testing, inspections, staff training, and monitoring systems. Draft or review food safety and hygiene components of the National School Meals Operational Manual, including standard operating procedures for kitchen operations, personal hygiene, cleaning and sanitation, temperature control, storage and transport of food, incident management, and reporting tools. Identify food safety capacity gaps among government institutions, implementing partners, caterers, kitchen staff, and suppliers, and propose priority capacity strengthening and training measures to support safe implementation at scale. Assess food safety readiness for phased implementation in selected governorates, identifying high risk control points, immediate mitigation actions, and minimum conditions required prior to start up. Develop training materials on standard operating procedures on food safety and hygiene for relevant government counterparts and programme personnel, and deliver Training of Trainers (ToT) sessions to strengthen national capacity for the implementation of the National School Hot Meals Programme. Contribute to the development of a short start up and scale up risk management note by summarizing key food safety risks likely to arise during early implementation and recommending adjustments to delivery models, controls, and monitoring arrangements based on field realities. Provide technical backstopping during the launch of the pilot phase of the hot meals programme to relevant stakeholders. Any other related duties, as required, within the scope of the assignment. Deliverables 1-Food Safety Mapping and Risk Assessment Summary Technical inputs/ sections pertinent to food safety and quality provided to the national school kitchen mapping/ assessment, including identification of key food safety risks across schools, supply chain, kitchens, current delivery models, and geographic contexts. 2-Food Safety Standards and Controls for Hot Meal Delivery Models A concise document defining food safety and quality requirements for on site, central kitchen, and hybrid delivery models, including supplier eligibility criteria, food specifications, hygiene and sanitation standards, inspection and compliance mechanisms, and alignment with national regulations. 3-Food Safety Operational Guidance and Inputs to Supply Chain and Costing Guidance National Operational Manual for food safety and quality assurance across kitchen operations, storage, transport, incident management, monitoring, and reporting. Contributions to the manuals related to supply chain and food safety related costs for financial modelling. 4-Capacity Assessment and TOT Capacity Assessment Report and TOT sessions delivered to national stakeholders 5-Start up Food Safety Readiness and Scale up Adjustment Note An action oriented assessment of food safety readiness for phased implementation of the hot meals selected models, identifying high risk control points, required pre conditions for start up, and recommended actionable adjustments to support safe piloting and informed scale up.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 8 10 years of progressively responsible professional experience in food safety system design, implementation, and quality assurance, including a minimum of 5 years in senior technical, advisory, or food safety management roles within large-scale catering, institutional feeding, hospitality, airline catering, industrial catering, school feeding programmes, or comparable food service operations. Demonstrated hands-on experience designing and implementing food safety management systems for large-scale catering operations, such as institutional catering, airline catering, industrial catering, hospital catering, school feeding programmes or comparable meal service operations. Proven experience managing or advising on high-risk food safety environments, including identification and mitigation of public-health, operational and reputational risks. Demonstrated experience providing senior-level technical advice to government counterparts, regulatory authorities and/or international organizations. Experience working with the Egyptian food safety regulatory environment, including engagement with the National Food Safety Authority (NFSA) and food service regulatory requirements, is strongly preferred. Prior experience working with UN agencies, governments or large public-sector programmes is strongly desirable.</p><p>Demonstrated ability to produce high-quality analytical reports, technical guidance and operational manuals for senior and government audiences. Strong analytical, drafting, and advisory skills, with the ability to translate complex technical requirements into practical operational guidance. Knowledge of food safety risk assessment methodologies and preventive control frameworks. Ability to design and implement monitoring and quality assurance systems at scale. Strong stakeholder engagement and facilitation skills. Ability to work independently and deliver technical outputs under tight deadlines.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-07-21&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-VA-ALEXANDRIA-7900-CUST ~ 7900 Telegraph Rd ~ 7900-CUST (External Site)&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI with CI Poly - Current&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><br><p>At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.</p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>Raytheon is seeking a Senior Systems Engineer for a satellite mission engineering team (ME) position. The selected candidate will join a skilled ME team working in a 24/7 operations environment. Availability to work overtime, non-scheduled call-in working a combination of day staff and shift schedules, assigned based on the dynamic needs of the team. The ME team is responsible for all aspects of Operations Planning and Command and Control, including monitoring day-to-day activities as well as identifying and solving challenging problems as they occur. After completion of comprehensive on-the-job training, the candidate will be part of a certified team of subject matter experts that are integral to our customer's success.&nbsp;<b>Location:&nbsp;Alexandria, Virginia</b></p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Create and/or implement a daily operations plan using complex software and hardware systems; apply command and control tasks and activities</li><li>Obtain/maintain technical knowledge of a large repository of formal procedures with the responsibility to accurately select and apply the correct procedure(s) depending on the specific scenario at hand </li><li>Obtain/apply technical knowledge on various hardware subsystems&nbsp;</li><li>Document discrepancies as they occur. Implement workarounds and contingency plans to minimize impacts of system anomalies</li><li>Contribute to the testing, readiness, training, and implementation of new ground software deliveries&nbsp;</li><li>Crosstrain in other operator positions as assigned and assist with training of other personnel on the contract team</li><li>Lead interactions and support all missions to include the initialization of new missions&nbsp;</li><li>Work program level priorities to implement process improvements relevant to the mission supported&nbsp;</li><li>Periodic travel required interacting personnel from various sites and factories&nbsp;</li><li>Work in an adaptable small team environment (3-7 people)&nbsp;</li></ul><br><p><b>Qualifications You Must Have </b>&nbsp;</p><br><br><ul><li>Typically requires a Bachelor’s in science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 5 years of prior related engineering experience or equivalent experience.</li><li>Experience with training and certification in operational position.</li><li><b><span>An active and transferable TS/SCI CI Poly U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for the required security clearance.</span></b></li></ul><br><p><b>Qualifications We Prefer </b></p><br><br><ul><li>Experience Working in a virtual team environment&nbsp;</li><li>Experience and proficient use of both Windows and UNIX platforms&nbsp;</li><li>Experience with Perl, Python, VBA, and/or other scripting languages&nbsp;</li><li>Experience using the Microsoft Office suite</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Relocation Eligible – Relocation assistance available</li></ul><br><p><b><span>Learn More &amp; Apply Now!</span></b></p><br><br><p>* Please consider the following role type definitions as you apply for this role.</p><br><br><p><b><u>Onsite</u></b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>