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<p><br></p><p><strong>THE ROLE</strong></p><p>When something breaks, you're the one who owns the room. From the first alert to the last line of the post-incident review, you run the process that gets things back up and keeps everyone, from engineers to executives to customers, on the same page while it happens. Two of you hold this line in rotation, so the response is never a question of who's on call, it's just how well it's run.</p><p><strong>WHAT YOU LL DO</strong></p><ul><li>Maintain the incident-management process, runbooks, and severity-classification matrix</li><li>Lead major-incident calls (P1, P2) and drive service restoration in minimum time</li><li>Coordinate cross-team communications, including executive, customer, and (where required) regulator messaging</li><li>Own the post-incident review (PIR) process, ensuring corrective actions are tracked to closure</li><li>Drive incident KPI improvement across MTTD, MTTA, MTTR, and repeat-incident rate</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>WHAT WE RE LOOKING FOR</strong></p><ul><li>2+ years in incident management or operations</li><li>ITIL 4 certification; maneobankingnt command training preferred</li><li>Experience in fintech, neobanking, or another digital-first regulated business preferred</li><li><strong>YOU LL THRIVE HERE IF YOU</strong></li><li>You stay clear-headed when a major incident call is loud, urgent, and everyone wants an answer at once</li><li>You'd rather close out a corrective action than let a PIR turn into a document nobody looks at again</li><li>You can translate a technical incident into language an executive or a customer can actually understand</li><li>You treat a repeat incident as evidence something wasn't fixed, not bad luck</li></ul>
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<strong>Job Description</strong><br><strong>POSITION SUMMARY</strong><br>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br> <br>Education: High school diploma or G.E.D. equivalent.<br> <br>Related Work Experience: No related work experience.<br> <br>Supervisory Experience: No supervisory experience.<br> <br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><strong>About the Team</strong><br>When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br> </div>
Job Title<br><br>Analyst, Business Operations<br><br>Job Description<br><br>analysis and insights<br><br>Job Summary: We are seeking a highly analytical and detail-oriented Business & Data Analyst to support strategic decision-making through data insights and business process optimization. This hybrid role combines the responsibilities of a Business Analyst and a Data Analyst, requiring strong business acumen, data analysis skills, and the ability to communicate findings effectively to stakeholders.<br><br>Key Responsibilities<br><br>Collaborate with stakeholders to gather and document business requirements. Analyze business processes and identify opportunities for improvement. Translate business needs into technical specifications and data models. Collect, clean, and analyze large datasets to uncover trends and insights. Develop and maintain dashboards, reports, and visualizations using BI tools (e.g., Power BI, Tableau). Conduct root cause analysis and provide actionable recommendations. Support strategic planning, forecasting, and performance tracking. Ensure data integrity and compliance with data governance standards. Present findings and insights to both technical and non-technical audiences.<br><br>Qualifications<br><br>Bachelor’s degree in Business Administration, Data Science, Information Systems, or a related field.3+ years of experience in business analysis, data analysis, or a similar hybrid role. Strong proficiency in SQL, Excel, and data visualization tools. Experience with statistical tools and programming languages (e.g., Python, R) is a plus. Excellent problem-solving, critical thinking, and communication skills. Ability to manage multiple projects and work cross-functionally.<br><br>Preferred Skills<br><br>Experience with process mapping and business process reengineering. Familiarity with project management methodologies (Agile, Scrum). Knowledge of data warehousing and ETL processes.
<p><strong>Job Title:</strong> Center Operations Manager</p><p><strong>Department /Sub-Department:</strong> Plasma Collections</p><p><strong>Direct Manager:</strong> Center Manager</p><p><strong>Workplace:</strong> Donation Center</p><p><strong>Job Objective:</strong> One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to postdonation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures & staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls as well as achieving center's KPIs and targets in coordination with the Center Manager.</p><p><strong>Environment:</strong> Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers)</p><p><strong>Internal:</strong> Quality, Operations, center's staff, Marketing, Laboratory, Procurement, Finance, Facility management team, Warehouse staff and HR</p><p><strong>External:</strong> Donors, Health authorities, Government agencies, Patient associations, Third party providers, medical associations, Corporates, Community-based organizations and others.</p><p><strong>Key responsibility:</strong></p><p><strong>People Management & Development:</strong></p><ul><li>Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations & Medical Director.</li><li>Establish a work environment that foster operational excellence.</li><li>Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.</li><li>Provide regular feedback and coaching for his/her employees.</li><li>Manage employees to the highest standards of ethics and integrity.</li><li>Develop & retain talents, through regular meetings, goal check-ins, development plans, etc.</li><li>Administer regular check-ins and year-end performance review & development plans, etc.</li><li>Assist in management of the recruiting process for direct reports.</li><li>Support and conduct teams' trainings for direct reports.</li><li>Leading the periodic operational meetings.</li><li>Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</li><li>Provide periodic reports to CM & Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</li></ul><p><strong>Operations Management:</strong></p><ul><li>Supervise the donation operations within the center.</li><li>Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.</li><li>Monitor net yields and implement improvement plans.</li><li>Perform analysis of related data to promote efficient operations.</li><li>Proactive operational processes enhancement and risk management.</li><li>Resolve related facility issues and manage inquiries for facility information.</li><li>Provide leadership to ensure donor retention with high customer service levels.</li><li>Provide strategic inputs for marketing plans and provide analytics and insights for optimization.</li><li>Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.</li><li>Perform a review of the documentation of unsuitable test results and the disposition of the associated results.</li><li>Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.</li><li>Performs a review of lookback information.</li><li>Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</li><li>Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator.</li></ul><p><strong>Quality & Compliance:</strong></p><ul><li>Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.</li><li>Deviation management and CAPA development with timely implementation.</li><li>With the center manager, manage center's audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.</li><li>Recommend changes and improvements to SOPs.</li><li>Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</li></ul><p><strong>Back up for the CM:</strong> Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities.</p><p>If the candidate is a physician, should act as back up for center physician, if not then this following section is not applicable:</p><p>Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:</p><ul><li>Donor acceptance and deferral according to the relevant policies and procedures.</li><li>Observe and coach the donor center technicians and phlebotomists.</li><li>Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care.</li><li>Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.</li><li>Recommend changes and updates to the center procedures.</li><li>Provide education sessions to the center medical staff as needed.</li><li>Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</li><li>Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Essential:</strong> B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, Pharmacy, Dentistry, Sciences, Nursing, etc.).</li><li><strong>Professional Experience Required:</strong> Minimum 5 years of relevant experience.</li><li>Previous supervisory/ people management experience is essential.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li>Post-Graduate Certification in Quality Assurance, preferrable.</li><li><strong>Computing Skills:</strong> Proficiency in all Microsoft Office applications.</li><li><strong>Personal Skills:</strong> Leadership: People management skills. Emotional intelligence. Assertiveness & decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. Interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic</li></ul>
Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers. By combining top-tier talent, advanced AI solutions, and specialized industry knowledge, NEXperience delivers scalable nearshore services in customer support, digital sales, and back-office operations. The company supports sectors such as healthcare, technology, education, and e-commerce while maintaining HIPAA and GDPR compliance. Trusted by fast-growing startups and established enterprises, NEXperience operates 24/7 from Egypt to serve international markets. Team members join a dynamic environment focused on quality, flexibility, and continuous growth.<br>We are Hiring: English Customer Support Agents (B2/C1) Are you fluent in English and looking for a stable role with fixed working hours and fixed weekends? Join our team in El Rehab City! Key Responsibilities Handle incoming inquiries via calls/chats efficiently and professionally. Provide excellent support and resolve customer issues while maintaining quality standards. Document customer interactions accurately in the system. Requirements Language Proficiency: Strong B2 to C1 (Upper-Intermediate to Advanced English speaker). Location: Candidates must be able to commute comfortably to El Rehab City. Skills: Excellent communication, active listening, and problem-solving skills. Experience in customer service/contact centers is a plus. Work Conditions Workplace Location: El Rehab City (On-site). Shift Details: Fixed Shift (4:00 PM – 1:00 AM). Days Off: Fixed Days Off (Saturday & Sunday).
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a well-funded, early-stage AI company building a large-scale data platform used to train, fine-tune, and evaluate the next generation of AI models. As the company continues to scale its production database environments, they are seeking a technically deep database professional with specialized PostgreSQL expertise and strong cloud engineering capabilities.</p><br>Role Overview<p>The <strong>Cloud Database Architect (PostgreSQL /Cloud Database Specialist)</strong> will own, scale, and continuously optimize the company’s production database environments.</p><br><p>This role requires deep, hands-on PostgreSQL expertise combined with strong computer science fundamentals and cloud database engineering experience. The Cloud Database Architect will manage database administration, cloud deployment and scaling, access governance, migrations, high availability, performance optimization, backup and recovery, monitoring, security, and infrastructure-as-code.</p><br><p>The ideal candidate combines specialized PostgreSQL administration with broader engineering depth, understands the theory behind database systems, and can quickly learn and adapt to adjacent database technologies as priorities evolve.</p><br>Location<p><strong>Fully Remote (Work from Home) | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesPostgreSQL Administration<ul><li><p>Administer and maintain PostgreSQL environments in the cloud.</p><br></li><li><p>Manage database configuration and parameter tuning.</p><br></li><li><p>Support high-availability database environments.</p><br></li><li><p>Manage storage, patching, and version upgrades.</p><br></li><li><p>Maintain stable and reliable PostgreSQL production environments.</p><br></li></ul>Cloud Database Operations<ul><li><p>Manage, scale, and deploy relational databases in cloud environments such as AWS RDS.</p><br></li><li><p>Maintain performant and cost-efficient cloud database environments.</p><br></li><li><p>Support database infrastructure as workloads and requirements evolve.</p><br></li></ul>Access Layer & Governance<ul><li><p>Design and maintain the database access layer.</p><br></li><li><p>Manage roles, privileges, connection pooling, and authentication.</p><br></li><li><p>Implement and maintain least-privilege access models.</p><br></li><li><p>Enforce governance standards across database environments.</p><br></li><li><p>Maintain access policies, audit logging, retention, and compliance requirements.</p><br></li></ul>Database & Cloud Migrations<ul><li><p>Lead database and cloud migration projects from planning through completion.</p><br></li><li><p>Manage migration planning, execution, and cutover.</p><br></li><li><p>Perform post-migration optimization.</p><br></li><li><p>Ensure migrations are successfully implemented across production environments.</p><br></li></ul>Scaling & High Availability<ul><li><p>Scale distributed PostgreSQL environments to support growing workloads.</p><br></li><li><p>Implement and maintain replication, clustering, and multi-node database setups.</p><br></li><li><p>Support database high availability and performance requirements.</p><br></li></ul>Performance Optimization<ul><li><p>Continuously optimize PostgreSQL performance.</p><br></li><li><p>Improve query efficiency and resource utilization.</p><br></li><li><p>Optimize storage and database-related costs.</p><br></li><li><p>Perform indexing, vacuuming, and parameter tuning.</p><br></li></ul>Backup & Recovery<ul><li><p>Implement and maintain database backup strategies.</p><br></li><li><p>Manage snapshots and point-in-time recovery.</p><br></li><li><p>Develop and maintain database recovery strategies.</p><br></li></ul>Monitoring & Incident Response<ul><li><p>Monitor database health, performance, and capacity.</p><br></li><li><p>Respond to database and infrastructure incidents.</p><br></li><li><p>Conduct root-cause analysis following incidents.</p><br></li><li><p>Participate in on-call support.</p><br></li></ul>Security<ul><li><p>Enforce database security best practices.</p><br></li><li><p>Implement appropriate encryption practices.</p><br></li><li><p>Maintain network isolation and database access controls.</p><br></li></ul>Documentation & Collaboration<ul><li><p>Create and maintain technical runbooks.</p><br></li><li><p>Document database governance policies.</p><br></li><li><p>Maintain change-management processes.</p><br></li><li><p>Partner with engineering on capacity planning and platform stability.</p><br></li></ul>Responsible AI Use<ul><li><p>Use AI tools to improve engineering productivity within established governance requirements.</p><br></li><li><p>Ensure human and AI database access flows through approved API endpoints and MCPs.</p><br></li><li><p>Avoid direct AI-to-database access outside approved governance processes.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>7+ years of hands-on PostgreSQL administration experience.</strong></p><br></li><li><p>Deep, specialized PostgreSQL expertise.</p><br></li><li><p>Strong experience managing, scaling, and deploying relational databases in cloud environments such as AWS RDS.</p><br></li><li><p>Demonstrated experience leading and successfully delivering database and cloud migration projects.</p><br></li><li><p>Proven experience scaling production database environments.</p><br></li><li><p>Experience with multi-node database setups, including replication, clustering, and high availability.</p><br></li><li><p>Experience designing database access layers and governance frameworks.</p><br></li><li><p>Experience supporting high-traffic, mission-critical PostgreSQL environments is a plus.</p><br></li><li><p>Experience with Aiven managed PostgreSQL services is a plus.</p><br></li><li><p>Experience designing and working with sharded and distributed databases is a plus.</p><br></li></ul>Technical Skills<ul><li><p>Deep knowledge of PostgreSQL administration, configuration, performance, and production operations.</p><br></li><li><p>Strong understanding of database system theory and computer science fundamentals.</p><br></li><li><p>Strong cloud database management and deployment capabilities.</p><br></li><li><p>Experience with database performance optimization, including indexing, vacuuming, query efficiency, resource utilization, storage, and parameter tuning.</p><br></li><li><p>Experience implementing database backup, snapshot, point-in-time, and recovery strategies.</p><br></li><li><p>Experience with database security, encryption, network isolation, and access controls.</p><br></li><li><p>Scripting experience using Bash, Python, or similar technologies for administrative automation.</p><br></li><li><p>Experience with infrastructure-as-code tools such as Terraform or similar.</p><br></li><li><p>Ability to use AI as part of daily engineering workflows while reviewing outputs critically and following defined governance requirements.</p><br></li><li><p>Awareness of NoSQL, vector, and graph databases is a plus.</p><br></li><li><p>Experience administering or tuning NoSQL, vector, or graph databases is a plus.</p><br></li><li><p>Relevant database or cloud certifications are a plus.</p><br></li></ul>What Success Looks Like<ul><li><p>PostgreSQL production environments remain reliable, scalable, performant, and cost-efficient.</p><br></li><li><p>Database environments successfully scale to accommodate growing workloads.</p><br></li><li><p>Database and cloud migrations are successfully planned, executed, cut over, and optimized.</p><br></li><li><p>Replication, clustering, and high-availability configurations support production requirements.</p><br></li><li><p>Query efficiency, resource utilization, storage, and database costs are continuously optimized.</p><br></li><li><p>Backup, snapshot, point-in-time, and recovery strategies are maintained effectively.</p><br></li><li><p>Database health, performance, and capacity are consistently monitored.</p><br></li><li><p>Incidents are addressed effectively and supported by root-cause analysis.</p><br></li><li><p>Database access, governance, security, and compliance standards are consistently maintained.</p><br></li><li><p>AI tools improve engineering productivity while remaining within approved access and governance requirements.</p><br></li></ul>Opportunity<p>This role offers the opportunity to take ownership of production database environments within an early-stage AI company building a large-scale data platform. The <strong>Cloud Database Architect (PostgreSQL /Cloud Database Specialist)</strong> will combine deep PostgreSQL expertise with cloud engineering, database architecture, performance optimization, migrations, governance, and infrastructure-as-code while helping build reliable database systems that support AI model training, fine-tuning, and evaluation.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing security and technology-focused company committed to delivering reliable solutions and exceptional service to its clients. As the business continues to grow, they are seeking an organized professional to strengthen executive coordination, client follow-through, administrative processes, and business documentation.</p><br>Role Overview<p>The <strong>Executive Coordinator</strong> will provide high-level administrative and coordination support to the CEO and Executive Director while ensuring important tasks, client needs, and recurring processes are consistently followed through.</p><br><p>This role will serve as a central point of coordination across executive priorities, projects, client needs, administrative processes, and documentation. The Executive Coordinator will maintain action trackers, follow up with stakeholders, support client onboarding, maintain accurate records, coordinate administrative and financial follow-ups, and ensure important business information remains organized and accessible.</p><br><p>The ideal candidate is highly organized, proactive, and comfortable supporting senior leadership while managing multiple stakeholders, deadlines, and follow-up items.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5 PM EST</p><br>Key ResponsibilitiesExecutive Support & Follow-Through<ul><li><p>Manage and prioritize administrative follow-ups for the CEO and Executive Director, ensuring important tasks and commitments are completed.</p><br></li><li><p>Maintain a daily executive action tracker with tasks, owners, deadlines, status, and next steps.</p><br></li><li><p>Coordinate calendars, meetings, agendas, notes, and follow-up items as needed.</p><br></li><li><p>Track outstanding requests and follow up with internal and external stakeholders.</p><br></li><li><p>Prepare concise daily or weekly summaries highlighting open items, overdue follow-ups, client issues, and matters requiring executive attention.</p><br></li><li><p>Help executives stay organized and prepared for important meetings, conversations, and deadlines.</p><br></li><li><p>Proactively identify blocked, overdue, or escalation-ready items.</p><br></li></ul>Project & Task Coordination<ul><li><p>Maintain project and task trackers for key business initiatives and recurring projects.</p><br></li><li><p>Track deadlines, owners, deliverables, dependencies, and follow-up items.</p><br></li><li><p>Coordinate with team members to keep projects moving and ensure commitments are completed.</p><br></li><li><p>Maintain a clear system of record for project status.</p><br></li><li><p>Support special projects and administrative initiatives as needed.</p><br></li></ul>Client & Business Coordination<ul><li><p>Support day-to-day administrative communication and follow-up with clients.</p><br></li><li><p>Maintain accurate client information, contacts, documentation, and CRM records.</p><br></li><li><p>Coordinate client requests and route them to the appropriate internal team members.</p><br></li><li><p>Support proposal and follow-up processes by tracking outstanding items and next steps.</p><br></li><li><p>Assist with customer onboarding by coordinating documentation, contact information, meeting schedules, and internal handoffs.</p><br></li><li><p>Ensure client-related information remains organized and accessible across appropriate systems.</p><br></li></ul>Administrative & Financial Coordination<ul><li><p>Coordinate invoice follow-ups and support Accounts Receivable tracking.</p><br></li><li><p>Prepare and maintain basic invoice, budget, and expense tracking documents as directed.</p><br></li><li><p>Coordinate with bookkeeping and finance resources to follow up on missing information or documentation.</p><br></li><li><p>Support recurring administrative processes and track associated deadlines.</p><br></li><li><p>Provide coordination and tracking support without making financial decisions or approving payments.</p><br></li></ul>Documentation & Business Continuity<ul><li><p>Maintain organized records of key business information.</p><br></li><li><p>Document meeting notes, decisions, workflows, and follow-up items.</p><br></li><li><p>Maintain SOPs, templates, checklists, and recurring process documentation.</p><br></li><li><p>Ensure important contacts, documents, trackers, and workflows are accessible to appropriate team members.</p><br></li><li><p>Identify areas where critical information or processes depend heavily on one individual.</p><br></li><li><p>Support backup documentation and processes that improve business continuity.</p><br></li><li><p>Keep documentation current as processes evolve.</p><br></li></ul>Process & Productivity Support<ul><li><p>Identify recurring administrative tasks that could be streamlined.</p><br></li><li><p>Help improve organization and efficiency across executive workflows.</p><br></li><li><p>Use AI tools such as ChatGPT to support research, documentation, organization, and productivity.</p><br></li><li><p>Support the CEO and leadership team with special projects as needed.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2+ years of experience</strong> as an Executive Assistant, Executive Coordinator, Administrative Coordinator, Project Coordinator, Operations Support professional, Client Coordinator, or in a similar role.</p><br></li><li><p>Demonstrated experience supporting senior leadership or managing multiple stakeholders.</p><br></li><li><p>Experience in a small or growing business is a plus.</p><br></li><li><p>Client-facing coordination experience is a plus.</p><br></li><li><p>Experience supporting invoicing or Accounts Receivable processes is a plus.</p><br></li><li><p>Experience supporting customer onboarding is a plus.</p><br></li><li><p>Experience creating SOPs and process documentation is a plus.</p><br></li></ul>Skills<ul><li><p>Strong ability to organize and track executive priorities, deadlines, follow-ups, and action items.</p><br></li><li><p>Proficiency with Google Workspace, Microsoft Office, and spreadsheets.</p><br></li><li><p>Experience working with CRM and/or project management tools.</p><br></li><li><p>Ability to maintain accurate client and business records.</p><br></li><li><p>Ability to coordinate projects, tasks, stakeholders, and recurring administrative processes.</p><br></li><li><p>Ability to create and maintain SOPs, templates, checklists, and business documentation.</p><br></li><li><p>Experience using AI productivity tools such as ChatGPT or Claude is a plus.</p><br></li><li><p>Experience using AI or automation tools to improve administrative workflows is a plus.</p><br></li></ul>What Success Looks Like<p>Within the first 90 days:</p><br><ul><li><p>A reliable system is established for tracking the CEO’s priorities and follow-ups.</p><br></li><li><p>The amount of administrative work sitting with the CEO is reduced.</p><br></li><li><p>Client and internal follow-ups happen consistently.</p><br></li><li><p>CRM and business records remain accurate and up to date.</p><br></li><li><p>Key workflows have organized and accessible documentation.</p><br></li><li><p>Leadership has improved visibility into outstanding invoices and administrative items.</p><br></li><li><p>Important meeting notes, decisions, contacts, and action items are consistently captured.</p><br></li><li><p>Dependency on individual team members remembering critical information is reduced.</p><br></li><li><p>The CEO receives a clear and concise view of what requires attention each day or week.</p><br></li></ul>Opportunity<p>This role offers the opportunity to work closely with senior leadership while becoming a central point of coordination across executive priorities, client needs, projects, documentation, and recurring administrative processes. The <strong>Executive Coordinator</strong> will help create stronger systems for follow-through, organization, and business continuity while reducing the administrative workload carried by leadership.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<p>THE OPPORTUNITY</p><p><br></p><p>Plan International Egypt is implementing the Towards an Empowering Future Project in the governorates of Aswan and Qena from July 2022 to June 2027. The project aims to empower adolescent girls, young women, and youth in Upper Egypt by enhancing their economic and social capabilities, increasing access to entrepreneurship and self-employment opportunities, and promoting their active participation in decisions affecting their lives.</p><p><br></p><p>The project addresses key gender-related challenges, including harmful practices such as child marriage and female genital mutilation (FGM), through community awareness, social mobilization, and youth-led initiatives. It engages parents, community and religious leaders, civil society organizations, and government stakeholders to promote positive social norms, gender equality, and the meaningful participation of young women in economic and community development.</p><p><br></p><p>In addition, the project strengthens the capacities of local civil society organizations, government institutions, and community structures to create a more protective, gender-responsive, and inclusive environment. Through leadership development, life skills, and economic empowerment interventions, the project supports young women and men to become economically self-reliant and active champions of change within their communities.</p><p><br></p><p>Project Goal</p><p><br></p><p>Young women and men improve their economic self-reliance and become empowered champions of change capable of challenging gender inequality within an increasingly protective and enabling environment.</p><p><br></p><p>Project Objectives</p><p><br></p><p>1. Strengthen the skills and capacities of young women and men and improve their access to self-employment and entrepreneurship opportunities.</p><p><br></p><p>2. Enhance the leadership skills of young women and men to promote gender equality, challenge discriminatory social norms, and support their peers in advocating for the rights and empowerment of women and girls.</p><p><br></p><p>KEY RESPONSIBILITIES</p><p><br></p><p>Support the coordination and follow-up of capacity-building activities with partner CBOs across targeted governorates, in line with project objectives and implementation plans.</p><p>Conduct regular field visits to partner CBOs and community-level interventions to monitor progress, provide technical support, and identify gaps and operational challenges.</p><p>Organize and facilitate reflection sessions with partners and stakeholders to gather feedback, assess progress, and document lessons learned and implementation challenges.</p><p>Coordinate with consultants and service providers to support assessments, training delivery, and the development and follow-up of improvement plans tailored to partners’ needs.</p><p>Support the organization and delivery of social entrepreneurship and livelihood training programmes, including mentorship and coaching activities to strengthen beneficiaries’ business development skills.</p><p>Ensure effective logistical, administrative, and coordination arrangements for all project activities, including venues, materials, participant coordination, and documentation.</p><p>Collect, analyses, and consolidate data and feedback from field activities, trainings, and partner engagements to support adaptive management and continuous improvement.</p><p>Contribute to project monitoring and reporting processes, including preparing inputs for internal reports and donor communications.</p><p>What we are looking for:</p><p><br></p><p>Qualifications/ experience essential:</p><p><br></p><p>Qualifications</p><p><br></p><p>A bachelor degree in Social Sciences, Development Studies or similar field.</p><p>3-5 years of experience with a proven record of success at a similar level preferably in an INGO sector.</p><p>Experience working with government entities, civil society organizations on livelihoods, economic empowerment, or community development projects</p><p>Experience in planning, conducting, and facilitating trainings/workshops.</p><p>Strong understanding of the socio-economic and governance context in Egypt, particularly challenges faced by vulnerable and marginalized groups.</p><p>Demonstrated ability to coordinate, and deliver participatory training and learning programmes.</p><p>Proven skills in documentation, reporting, and analysis of lessons learned, good practices, and project outcomes.</p><p>Knowledge:</p><p><br></p><p>Advanced understanding of the development needs and their vulnerability of our Primary Impact Groups from birth to adulthood, the root causes of the issues affecting them, and the key actors most relevant to their interests and therefore to our work</p><p>Knowledge on gender transformative approaches, working in partnership, evidence-based approaches, and working to strengthen civil society.</p><p>Skills</p><p><br></p><p>Providing clear direction and support to team members.</p><p>Using on-going monitoring and assessment, working closely with project teams to improve the quality of implementation.</p><p>Interpreting and contextualising data, assesses results and draws conclusions to inform initiatives and clearly communicating the results of evaluation and lessons learned as appropriate.</p><p>Numeracy and the ability to interpret financial data, in order to provide management support to budgetary processes including planning, monitoring and reporting.</p><p>Ability to interact and work effectively with others at all levels.</p><p>Good analytical and administrative skills.</p><p>Strong skills in facilitation, negotiation, and problem-solving.</p><p>Team player</p><p>Time management</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>A bachelor degree in Social Sciences, Development Studies or similar field.</li><li>3-5 years of experience with a proven record of success at a similar level preferably in an INGO sector.</li><li>Experience working with government entities, civil society organizations on livelihoods, economic empowerment, or community development projects</li><li>Experience in planning, conducting, and facilitating trainings/workshops.</li><li>Strong understanding of the socio-economic and governance context in Egypt, particularly challenges faced by vulnerable and marginalized groups.</li><li>Demonstrated ability to coordinate, and deliver participatory training and learning programmes.</li><li>Proven skills in documentation, reporting, and analysis of lessons learned, good practices, and project outcomes.</li></ul><p>Knowledge:</p><ul><li>Advanced understanding of the development needs and their vulnerability of our Primary Impact Groups from birth to adulthood, the root causes of the issues affecting them, and the key actors most relevant to their interests and therefore to our work</li><li>Knowledge on gender transformative approaches, working in partnership, evidence-based approaches, and working to strengthen civil society.</li></ul><p>Skills</p><ul><li>Providing clear direction and support to team members.</li><li>Using on-going monitoring and assessment, working closely with project teams to improve the quality of implementation.</li><li>Interpreting and contextualising data, assesses results and draws conclusions to inform initiatives and clearly communicating the results of evaluation and lessons learned as appropriate.</li><li>Numeracy and the ability to interpret financial data, in order to provide management support to budgetary processes including planning, monitoring and reporting.</li><li>Ability to interact and work effectively with others at all levels.</li><li>Good analytical and administrative skills.</li><li>Strong skills in facilitation, negotiation, and problem-solving.</li><li>Team player</li><li>Time management</li></ul>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>Leverage your expertise and join the dynamic team of a<span>leading industry provider of electronic component data and parts management software in the electronics industry. They have been the go-to partner for thousands of electronic engineers, supply chain leaders, and procurement experts across Fortune 500 companies.</span></p><br><p><strong>As Technical Lead ML &amp; AI,</strong>you will lead the implementation of advanced AI systems throughout the complete machine learning lifecycle, including data preparation, model development, experimentation, deployment, monitoring, and continuous optimization. Your expertise will span machine learning, deep learning, neural networks, generative AI, intelligent automation, and large language models.</p><br><strong>Key Accountabilities</strong><ul><li><ul><li>Lead the technical implementation of AI and machine learning initiatives aligned with the organization's AI strategy and roadmap.</li><li>Translate product and AI leadership vision into scalable technical solutions.</li><li>Drive engineering best practices, code quality, documentation, and software design across AI projects.</li><li>Collaborate with AI leadership, product managers, software engineers, and data engineers to successfully deliver AI-powered products.</li><li>Design, develop, and optimize machine learning, deep learning, and neural network models for real-world business applications.</li><li>Build predictive models, recommendation systems, forecasting models, anomaly detection solutions, classification systems, and intelligent automation workflows.</li><li>Fine-tune transformer models and other deep learning architectures using modern training techniques.</li><li>Develop applications leveraging Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, semantic search, embeddings, and prompt engineering.</li><li>Build intelligent workflows integrating LLMs with enterprise systems, vector databases, and external tools.</li><li>Evaluate new AI technologies and recommend practical adoption opportunities.</li><li>Deploy and maintain AI models in production environments.</li><li>Ensure AI systems are reliable, secure, efficient, and maintainable.</li><li>Mentor AI engineers and junior machine learning engineers through technical guidance, code reviews, and knowledge sharing.</li><li>Promote engineering excellence, continuous learning, and adoption of modern AI development practices.</li><li>Support technical interviews and onboarding of new team members.</li><li>Stay current with emerging developments in artificial intelligence, machine learning, deep learning, and generative AI.</li></ul></li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We are looking for:</strong></p><br><ul><li><strong>6+ years of experience developing and deploying production</strong> AI and machine learning solutions.</li><li>Demonstrated experience leading the technical implementation of AI/ML projects.</li><li>Deep hands-on experience developing and implementing machine learning solutions.</li><li>Recent experience, within the last 2 years, taking at least one machine learning project from development through production deployment.</li><li>Experience supervising, reviewing, or providing technical guidance on the work and code of colleagues, junior engineers, or other technical team members.</li><li>Strong proficiency in Python and data science libraries including NumPy, pandas, scikit-learn, and related tools.</li><li>Strong understanding of statistics, machine learning algorithms, feature engineering, and model evaluation.</li><li>Strong knowledge of neural networks, transformer architectures, and modern deep learning techniques.</li><li>Experience building applications using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, and prompt engineering.</li><li>Experience with NLP, document intelligence, semantic search, embeddings, information extraction, and named entity recognition.</li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li>Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related field is preferred.</li><li>Experience deploying AI services using cloud platforms and modern software engineering practices.</li><li>Familiarity with vector databases, search technologies, and MLOps practices.</li></ul> </div>
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Company Description<br><p>PentaValue is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system.<br>
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We believe that quality and client satisfaction are our priority, We are focused on engrossing ourselves in your business by creating a long-lasting partnership with our partners. Moreover, one of our major business goals is to enhance the use of technology in every aspect of our life and coming up with intelligent solutions that make our daily activities easier and simpler.<br>
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We never stop striving, researching, and trying to find out new techniques and formulas in every service and product that we provide which would make us grow fast and reach the peak of the digital industry. </p><br><br>Job Description<br><p>We are looking for a motivated and proactive <strong>Project Coordinator Intern</strong> to join our team at <strong>Penta Value</strong>. The ideal candidate will support project coordination activities, follow up on tasks and deadlines, and work closely with different teams to ensure projects are progressing smoothly.</p><br><p>This is a <strong>full-time, on-site internship</strong>, and the selected candidate will be required to work from the company's office.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Assist in coordinating and following up on project activities and deliverables.</li><li>Track project progress, deadlines, and assigned tasks.</li><li>Coordinate with different teams to ensure smooth project execution.</li><li>Prepare and update project trackers, reports, and documentation.</li><li>Follow up with team members regarding pending tasks and deadlines.</li><li>Attend project meetings and document key discussions and action items.</li><li>Support the Project Manager/Project Lead with daily project coordination activities.</li><li>Identify and communicate potential delays or issues to the relevant team members.</li><li>Ensure effective communication between project stakeholders.</li><li>Perform other project-related tasks as assigned.</li></ul><br>Qualifications<br><p><strong>Job Requirements</strong></p><br><ul><li><strong>Must be a Computer Science student</strong> or enrolled in a closely related field.</li><li><strong>Must have a military service exemption</strong> or be legally exempt from military service.</li><li>Strong <strong>leadership and communication skills</strong>.</li><li>Excellent organizational and time-management skills.</li><li>Strong follow-up and problem-solving abilities.</li><li>Ability to work effectively with different teams and stakeholders.</li><li>Good command of <strong>English</strong>, both written and verbal.</li><li>Good knowledge of Microsoft Office tools, especially <strong>Excel, Word, and PowerPoint</strong>.</li><li>Familiarity with project management tools such as <strong>Jira, Trello, ClickUp, or similar tools</strong> is an advantage.</li><li>Proactive attitude with a strong willingness to learn and develop.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul><p><strong>Important Attendance Requirement</strong></p><br><ul><li>The internship is <strong>full-time and on-site</strong>.</li><li>The candidate must be available to work from the <strong>office during the company's standard working hours</strong>.</li><li><strong>University attendance must be flexible</strong> and should not conflict with the required full-time office schedule.</li></ul><p><strong>Preferred Skills</strong></p><br><ul><li>Leadership and teamwork</li><li>Communication and coordination</li><li>Problem-solving</li><li>Attention to detail</li><li>Time management</li><li>Ownership and accountability</li><li>Proactive and positive attitude</li></ul><br>Additional Information<br><p><strong>Dear candidate, </strong></p><br><p><strong>Thank you very much for sharing your profile with us, Our team takes due care of every CV, </strong></p><br><br><br> </div>
Role Description This full-time on-site Member role at Opus Home Care, based in Cairo, focuses on supporting high-quality home care services and ensuring a positive experience for clients and their families. The Member will assist with daily care activities, follow established care plans, and collaborate closely with care professionals to meet client needs. Responsibilities include maintaining accurate records, communicating clearly with clients and team members, and adhering to safety and hygiene standards. The role also involves participating in team meetings, contributing to service improvements, and representing the organization’s values in all interactions.<br>Qualifications<br> Ability to provide compassionate, client-centered support and build trust with individuals receiving home care. Strong communication and interpersonal skills to coordinate effectively with clients, families, and colleagues. Attention to detail and basic record-keeping skills to document services, observations, and follow-up actions accurately. Ability to follow structured care plans, organizational policies, and safety procedures in a home care environment. Reliability and time-management skills to maintain consistent schedules and meet daily service expectations. Willingness to learn and adapt, including participating in training on home care best practices and regulatory requirements. Basic proficiency with mobile or digital tools used for scheduling, reporting, or communication is an advantage. Prior experience in home care, healthcare support, or a related service role is preferred but not required. Eligibility to work on-site in Cairo and commitment to maintaining professional ethics and client confidentiality.
Role Description The Mechanical Production Engineer role at Diniz Adient Egypt is a full-time, on-site position based in Ismailia, focused on overseeing daily production operations for mechanical manufacturing processes. The role involves monitoring production lines, optimizing workflows, and coordinating with cross-functional teams to meet output, safety, and quality targets. The Mechanical Production Engineer is responsible for implementing production plans, resolving technical issues, adjusting processes to improve efficiency, and supporting preventive maintenance activities. The role also includes preparing reports, analyzing production data, and contributing to continuous improvement initiatives to reduce waste and enhance productivity. Collaboration with quality, maintenance, and logistics teams is key to ensuring smooth operations and timely delivery.<br>Qualifications<br> Candidates should possess strong Production Engineering and Production Planning skills to manage mechanical manufacturing processes and daily production activities. Candidates should possess solid Analytical Skills to interpret production data, identify root causes of issues, and drive process improvements. Candidates should possess Quality Control skills to ensure adherence to standards, perform inspections, and support corrective and preventive actions. Candidates should possess effective Communication skills to coordinate with cross-functional teams, document findings, and report on production performance. Relevant qualifications such as a bachelor’s degree in Mechanical Engineering or Production Engineering are preferred. Experience in automotive or industrial manufacturing environments, familiarity with lean manufacturing, and knowledge of health and safety regulations are beneficial. Ability to work on-site in Ismailia, manage multiple tasks, and respond promptly to production issues is required.
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing digital healthcare company that helps individuals access affordable telehealth services and prescription treatments through a seamless online experience. Focused on delivering exceptional customer care, the company combines technology, licensed medical professionals, and personalized support to guide customers throughout their wellness journey.</p><br><p>As the company continues to grow, they are seeking a <strong>Sales & Customer Engagement Specialist</strong> to support prospective customers through consultative, phone-based sales conversations and help qualified individuals confidently move through the enrollment process.</p><br>Role Overview<p>The <strong>Sales & Customer Engagement Specialist</strong> will be responsible for handling inbound phone calls from prospective customers interested in the company's telehealth services and prescription treatment options.</p><br><p>The Sales & Customer Engagement Specialist will build rapport, understand customer needs and concerns, address objections, explain the purchasing process, and guide qualified prospects toward enrollment. This is a consultative sales role that requires balancing conversion goals with an empathetic, customer-first approach.</p><br><p>This role is ideal for someone who is confident on the phone, skilled at closing warm inbound opportunities, and comfortable navigating sensitive health and wellness conversations with professionalism and empathy.</p><br>Location<p><strong>Fully Remote | 7:00 AM - 4:00 PM PST</strong></p><br>Key ResponsibilitiesInbound Sales & Conversion<ul><li><p>Handle inbound sales calls from prospective customers interested in the company's services.</p><br></li><li><p>Guide qualified prospects through the enrollment and purchasing process.</p><br></li><li><p>Identify customer needs, motivations, concerns, and buying signals during conversations.</p><br></li><li><p>Confidently move qualified opportunities toward a successful close.</p><br></li><li><p>Answer non-clinical questions regarding pricing, enrollment, promotions, timelines, and the purchasing process.</p><br></li><li><p>Explain available promotions, discounts, and special offers according to company guidelines.</p><br></li><li><p>Follow up with interested prospects when additional communication is appropriate.</p><br></li><li><p>Maintain a consultative approach focused on helping customers make informed purchasing decisions.</p><br></li></ul>Objection Handling & Customer Experience<ul><li><p>Build rapport and establish trust quickly during inbound conversations.</p><br></li><li><p>Use active listening to understand customer concerns and motivations.</p><br></li><li><p>Address objections related to pricing, enrollment, processes, and other non-clinical concerns.</p><br></li><li><p>Help customers work through hesitation without relying on high-pressure sales tactics.</p><br></li><li><p>Maintain empathy and professionalism during sensitive conversations related to health and wellness.</p><br></li><li><p>Create a positive customer experience that supports both conversion and long-term customer retention.</p><br></li></ul>Compliance & Customer Information<ul><li><p>Protect confidential customer information and follow HIPAA requirements.</p><br></li><li><p>Maintain appropriate boundaries between sales conversations and clinical guidance.</p><br></li><li><p>Escalate medical and clinical questions to licensed healthcare professionals according to established procedures.</p><br></li><li><p>Follow company guidelines regarding approved customer communications and information.</p><br></li><li><p>Maintain accurate documentation of customer interactions.</p><br></li></ul>CRM & Pipeline Management<ul><li><p>Manage customer interactions and sales activities within the company's CRM platform.</p><br></li><li><p>Maintain detailed and accurate notes for customer conversations.</p><br></li><li><p>Keep prospect information, follow-up activities, and customer status up to date.</p><br></li><li><p>Track interested prospects and ensure appropriate follow-up occurs.</p><br></li><li><p>Maintain organized customer records throughout the enrollment process.</p><br></li></ul>Collaboration & Continuous Improvement<ul><li><p>Collaborate with internal teams to provide a smooth customer experience.</p><br></li><li><p>Participate in ongoing sales coaching, quality assurance reviews, and product training.</p><br></li><li><p>Apply coaching and feedback to improve sales conversations and conversion performance.</p><br></li><li><p>Quickly develop strong knowledge of the company's products, promotions, processes, and approved customer information.</p><br></li><li><p>Continuously improve objection handling, active listening, and consultative sales techniques.</p><br></li></ul>QualificationsExperience<ul><li><p>2+ years of experience in inbound sales, inside sales, consultative sales, or a high-performing customer-facing role.</p><br></li><li><p>Proven experience closing warm inbound sales opportunities.</p><br></li><li><p>Experience handling objections and converting interested prospects into customers.</p><br></li><li><p>Experience managing customer conversations through structured sales processes.</p><br></li><li><p>Customer service experience is strongly preferred.</p><br></li><li><p>Experience using CRM platforms to document customer interactions and sales activity.</p><br></li></ul>Skills<ul><li><p>Strong phone-based sales and consultative selling skills.</p><br></li><li><p>Strong active listening skills with the ability to understand customer needs and concerns.</p><br></li><li><p>Ability to quickly establish rapport and trust with prospective customers.</p><br></li><li><p>Strong objection-handling and closing abilities.</p><br></li><li><p>High emotional intelligence and ability to navigate sensitive conversations professionally.</p><br></li><li><p>Ability to balance customer experience with sales and conversion objectives.</p><br></li><li><p>Experience using CRM platforms such as GoHighLevel, HubSpot, Salesforce, Zendesk, or similar systems.</p><br></li><li><p>Strong attention to detail when documenting customer conversations and follow-up activities.</p><br></li><li><p>Ability to quickly learn new products, processes, systems, and workflows.</p><br></li><li><p>Ability to follow structured sales, compliance, and escalation procedures.</p><br></li></ul>What Success Looks Like<ul><li><p>Qualified inbound opportunities consistently convert into completed enrollments and customers.</p><br></li><li><p>Prospects receive an empathetic, consultative, and professional sales experience.</p><br></li><li><p>Customer objections are effectively addressed without relying on high-pressure selling.</p><br></li><li><p>Rapport and trust are established quickly during inbound conversations.</p><br></li><li><p>Customer interactions and follow-up activities are accurately documented within the CRM.</p><br></li><li><p>Customer information is protected and compliance procedures are consistently followed.</p><br></li><li><p>Product and process knowledge develops quickly and is applied effectively during customer conversations.</p><br></li><li><p>Coaching and quality feedback lead to continuous improvements in sales effectiveness.</p><br></li><li><p>Sales goals are achieved while maintaining a strong customer experience.</p><br></li></ul>Opportunity<p>This role offers the opportunity to combine consultative sales with meaningful customer engagement in a growing digital healthcare environment. As the <strong>Sales & Customer Engagement Specialist</strong>, you will help prospective customers navigate the enrollment process, address concerns, and confidently make informed purchasing decisions.</p><br><p>For someone who excels at phone-based sales, relationship-building, objection handling, and closing warm opportunities, this role provides the opportunity to directly contribute to both customer experience and company growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
AI Automation Engineer Location: Egypt Work Model: Full-time, 100% Remote Future Opportunities: Jordan / Dubai About the Company We are a Jordan & Dubai-based AI Growth & Production company building AI-powered creative, marketing, and business solutions for brands across the Middle East. Our work combines AI Commercial Production, Performance Marketing, and AI Automation. We are building our initial team and looking for people who want to help create real systems and products from an early stage. This role starts fully remote, with potential future opportunities to work from Jordan or Dubai as the company grows. About the Role We are looking for an AI Automation Engineer to design and build practical AI systems for businesses. You will work across AI agents, workflow automation, APIs, CRM integrations, Whats App, voice AI, customer communication, lead management, and business processes. This is not simply an n8n implementation role. We want someone who understands a business problem, designs the right solution, and builds a reliable system around it. Responsibilities Design and build AI agents for customer service, sales, lead qualification, and operations. Build AI receptionists and voice-based customer service solutions. Develop Whats App, Instagram, website, and CRM automations. Build lead capture, qualification, routing, and follow-up workflows. Develop appointment booking and reminder systems. Build workflows using n8n and similar automation platforms. Integrate APIs, webhooks, databases, CRMs, and third-party platforms. Work with Open AI, Gemini, and other AI platforms. Connect advertising lead generation with CRM and sales systems. Test, monitor, troubleshoot, and improve automation workflows. Build reusable automation components and internal frameworks. Document technical architecture and workflows. Identify recurring client problems that could become reusable products or Saa S solutions. Continuously research new AI capabilities and evaluate where they can create business value. Requirements2+ years of experience in software development, automation, integrations, or a related technical field. Strong understanding of APIs, REST APIs, webhooks, and JSON. Hands-on experience with n8n or similar workflow automation tools. Experience working with LLM / AI APIs. Understanding of databases and backend workflows. Strong debugging and problem-solving skills. Ability to translate business requirements into technical solutions. Good English communication skills. Nice to Have Python Java Script / Type Script Whats App Business APIAI Agents Voice AICRM integrations Cloud services Saa S development What You Can Grow Into Potential progression:AI Automation Engineer → Senior AI Automation Engineer → AI Solutions Lead → Head of AI / Technology As we grow, selected team members may have opportunities to work from Jordan or Dubai. The initial role is 100% remote and full-time. How to Apply Please submit your CV / Linked In profile, Git Hub or portfolio if available, and 2–3 examples of AI or automation systems you have built.
About Atos Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud, and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societies Europaea), listed on Euronext Paris and included in the CAC 40 ESG and Next 20 Paris Stock indexes. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Role Summary We are seeking a Data Analyst who can translate business needs into reliable reporting and actionable insights. The role will combine data analysis, dataset preparation, dashboarding, and stakeholder collaboration to ensure that business decisions are supported by accurate and meaningful data. Key Responsibilities Analyze business data to identify trends, patterns, and opportunities. Define and document reporting and analytical requirements in collaboration with stakeholders. Prepare, transform, and structure datasets for reporting and analysis. Define and validate business metrics, KPIs, and data definitions. Support the design, development, and enhancement of Power BI dashboards and reports. Use SQL to extract, analyze, and validate data. Work with Microsoft Fabric and related data platforms. Apply basic data modeling principles to support effective reporting solutions. Work with Customer Insights data to support business analysis and reporting. Validate dashboards, metrics, datasets, and analytical outputs with stakeholders. Identify data quality issues and support their resolution. Generate clear, actionable insights from business data and communicate findings to stakeholders. Required Skills Power BIMicrosoft Fabric SQLBasic data modeling Dashboard and report development Customer Insights data Reporting requirements gathering Data validation and quality checks Business data analysis and insight generation Key Competencies Curiosity: A strong desire to explore data, ask meaningful questions, and uncover insights. Business Communication: Ability to translate technical and analytical concepts into clear business language. Attention to Detail: Strong focus on data accuracy, consistency, and quality. Analytical Reasoning: Ability to interpret complex information, identify patterns, and develop logical conclusions. Stakeholder Collaboration: Ability to work effectively with business and technical stakeholders to validate requirements and deliver trusted analytical outputs.<br>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.
About ISchool<br><br>i School is an EdTech company dedicated to empowering students through technology education. We deliver innovative educational programs covering areas such as coding, Artificial Intelligence, game development, cybersecurity, embedded systems, and other digital skills.<br><br>As our portfolio of educational programs and projects continues to grow, we are looking for a Project Coordinator to join our team and support the successful planning, coordination, and execution of our projects.<br><br>Job Summary<br><br>The Project Coordinator will work closely with Project Managers and cross-functional teams to ensure projects are delivered smoothly, on time, and according to agreed requirements.<br><br>The role will be responsible for coordinating project activities, tracking timelines and deliverables, maintaining project documentation, following up with stakeholders, supporting training programs and events, and proactively identifying potential risks or delays.<br><br>The ideal candidate is highly organized, proactive, detail-oriented, and capable of managing multiple projects and priorities in a fast-paced environment.<br><br>Key Responsibilities<br><br>Assist Project Managers in planning, executing, monitoring, and closing projects Coordinate project activities, schedules, timelines, and deliverables across different teams Track project progress and ensure tasks and deliverables are completed on time Follow up with internal teams and external stakeholders on pending actions and deliverables Maintain accurate and up-to-date project trackers, documentation, and records Communicate with internal departments and external stakeholders to ensure smooth project execution Prepare meeting agendas, document meeting minutes, and follow up on action items Monitor project timelines and proactively identify and escalate potential risks, delays, and challenges Support the coordination and logistics of training programs, educational programs, workshops, and events Coordinate project-related logistics and operational requirements Prepare project status reports, progress updates, and other required reports Ensure stakeholders are aligned on project requirements, timelines, responsibilities, and deliverables Support Project Managers in resolving project-related issues and coordinating corrective actions Maintain organized project files and ensure all required documentation is completed Assist in improving project coordination processes, workflows, and communication Support multiple projects simultaneously while maintaining quality and meeting deadlines<br><br>Requirements<br><br>1-2 years of relevant experience in Project Coordination, Project Management, Operations, Event Management, or a related field Experience coordinating projects, training programs, educational programs, or events is preferred Strong organizational and time-management skills Excellent communication and interpersonal skills Strong follow-up and stakeholder coordination skills Ability to manage multiple tasks and priorities simultaneously Ability to work effectively under pressure and meet deadlines Strong attention to detail and problem-solving abilities Good command of Microsoft Office, particularly Excel and Power Point Experience with project management tools such as Click Up, Microsoft Project, Asana, Trello, or similar platforms is a plus Very good written and spoken English Bachelor's degree in Business Administration, Project Management, or a related field is preferred<br><br>Benefits<br><br>Compatible Salary Incentives and Bonuses Medical Insurance Learning & Development Opportunities
About Sonata Software Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique Platformation TM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.<br>Job Summary We are seeking a highly skilled Microsoft Modern Workplace & Cloud Administrator/Consultant with expertise across Microsoft cloud, collaboration, identity, security, and infrastructure platforms. <br>The roles involves managing enterprise Microsoft environments, driving cloud transformation initiatives, ensuring security and compliance, and supporting collaboration platforms across global organizations.<br>Full Time Permanent Cairo Egypt (Remote)<br>List of Requirements:1, Identity & Access Management Administer Microsoft Entra ID (Azure AD). Implement and manage MFA, Conditional Access, SSO, Identity Governance, and RBAC. Support Hybrid Identity using Azure AD Connect. Manage Active Directory infrastructure, GPOs, DNS, and authentication services.<br>2, Microsoft 365 Administration Manage and support Microsoft 365 services and tenant administration. Handle user lifecycle management, licensing, and service configuration. Monitor service health and optimize Microsoft 365 workloads. Support Teams, One Drive, Share Point, Exchange, and Security services.<br>3, Microsoft Teams & Teams Voice Administer Microsoft Teams environment and collaboration services. Configure and manage Teams Phone (Voice) solutions. Support Calling Plans, Direct Routing, and Operator Connect. Manage SBC integrations and PSTN connectivity. Configure Auto Attendants, Call Queues, Response Groups, and Voice Policies. Troubleshoot voice quality, call routing, and Teams telephony issues. Support meeting room devices and Teams Rooms deployments.<br>4, Exchange Online Manage Exchange Online mailboxes, distribution groups, and shared mailboxes. Configure mail flow, transport rules, anti-spam, and anti-phishing policies. Support Exchange Hybrid and mailbox migrations. Troubleshoot mail delivery and Outlook connectivity issues.<br>5, Share Point Online Administer Share Point Online sites, permissions, and governance. Manage document management systems and collaboration portals. Configure sharing policies, retention policies, and site collections. Support One Drive and Share Point integrations.<br>6, Endpoint Management (Intune) Manage Microsoft Intune and Endpoint Manager environments. Administer device enrollment, compliance policies, and security baselines. Implement Windows Autopilot provisioning. Manage MDM, MAM, patching, and endpoint security controls.<br>7, Microsoft Purview & Compliance Implement Data Loss Prevention (DLP) policies. Configure Information Protection and Sensitivity Labels. Support e Discovery, Records Management, and Compliance initiatives. Monitor regulatory and governance requirements.<br>8, Azure Infrastructure (Iaa S) Deploy and administer Azure Virtual Machines and virtual networks. Manage Storage Accounts, NSGs, Load Balancers, and Azure Backup. Support Azure governance, monitoring, and resource optimization. Implement high availability and disaster recovery solutions.<br>9, Security & Administration Implement Microsoft security best practices and Zero Trust architecture. Manage security incidents, vulnerabilities, and compliance requirements. Develop automation using Power Shell. Prepare operational documentation and knowledge base articles.
<p>Who we are We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio. Why choose us Imagine more than just the future of work; with CBRE Excellerate,you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. Job Purpose As a MEP engineer, you will manage operations and maintenance of facilities in six sites across Egypt in accordance with agreed to service levels and costs. Position develops and manages systems and processes to ensure operations and maintenance work is performed in compliance with the client corporate expectations and applicable laws and regulations. Determines and implements strategy for base building and client requested projects. Position ensures implementation of site goals and ensures day to day compliance which includes championing HSE. Many of the activities are technical in nature requiring a good understanding of building utility and structural systems. In addition, position is responsible for managing maintenance and operations workforce and client software platforms.</p><p>What you will be doing</p><ul><li>Overall management of various building systems (HVAC, electrical, fire safety etc).</li><li>Maintenance and repairs.</li><li>Base building and client requested minor projects.</li><li>Energy conservation including utility monitoring.</li><li>Maintenance and operations workforce.</li><li>PPM & ticketing system.</li><li>Develops, implements, monitors and improves maintenance plans including preventative and predictive maintenance.</li><li>Develops and manages budgets for technical services area. Includes the development of base building improvement projects budgets.</li><li>Approves the selection of professional services e.g. architects, engineers, interior designers.</li><li>Reviews and approves or seeks appropriate approval level, commitments and invoices.</li><li>Develops a strategic asset preservation program to ensure assets are managed to provide maximum value.</li><li>Keeps abreast of facilities management issues including applicable regulations, design, construction, equipment, SHE issues etc.</li><li>Develops training and development plans for O&M staff</li><li>Manages operations and project staff as required.</li><li>Manages purchase requisitions and (Goods or Services) receipt process related to O&M and security.</li><li>Participate in site P&B process.</li><li>Maintain building equipment in a good condition.</li><li>Manage client requested projects. (Facility)</li><li>Review and approve all the governmental services invoices prior submission.</li><li>Manages all HSE documentation to ensure integrity and consistency.</li><li>Responsible for incidents reporting and investigation.</li><li>Conduct trend analysis of SHE Events, Interventions, and Observations & Inspections.</li><li>Assessments and incidents entry in client s platform.</li><li>Participate in business continuity plans and the execution of required drills.</li><li>IAQ coordinator, measuring Temperatures, relative humidity and CO2 and document measurements in the IAQ survey screening tool and ensure that they are in the acceptable range according to IAQ guidance.</li><li>Manages all the environmental tests and ensures they meet the standards/acceptable range.</li><li>Water analysis according to WHO parameters.</li><li>Lux intensity.</li><li>Pollutants emitted from Generator.</li><li>Nosie levels.</li><li>Vibration testing and analysis.</li><li>Thermal & electrical inspections.</li><li>Approves e-CODs and ensure equipment is returned to service flawlessly before COD closure.</li><li>Initiate e-MOC and manage the whole process till completion.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical/electrical engineering. Min 2-4 years of experience in same field. Very good verbal and written skills (English) Good communication, decision making, teamwork and presentation skills. Supervision and personnel administration. Construction procedures and practices. Decision making and business judgment. Communication skills. Safety, Security and Controls awareness. Budget planning and stewardship. Contract administration. Project management. Working knowledge of facility management technical disciplines, codes etc. Knowledge of facility related regulatory requirements. Strong coordination/planning skills. Training and presentation skills. Leadership skills and ability to work under pressure in emergency situations. Knowledge of Information management requirements. Accuracy and attention to detail. Negotiations and issue resolution. Knowledge of security and fire/life safety systems and equipment. Good computer skills; Experience with Microsoft office, Excel and PowerPoint.</p><ul><li>Strong knowledge of mechanical, electrical and plumbing systems in commercial and industrial buildings.</li><li>Proficiency in HVAC systems, including chilled water, DX systems, ventilation, and air distribution.</li><li>Knowledge of electrical systems, including LV/MV distribution, lighting, emergency power, UPS, and generators.</li><li>Understanding of plumbing and drainage systems, water supply, sewage, stormwater, and irrigation systems.</li><li>Knowledge of fire protection systems, including sprinklers, hydrants, fire pumps, and fire alarm systems.</li><li>Ability to interpret and review MEP drawings, specifications, and technical submittals.</li><li>Experience with AutoCAD and familiarity with Revit MEP/BIM.</li><li>Knowledge of applicable building codes, NFPA, ASHRAE, IEC, NEC, and local regulations.</li><li>Experience in preventive and corrective maintenance planning for MEP assets.</li><li>Experience in testing, commissioning, and handover of MEP systems.</li><li>Familiarity with Building Management Systems (BMS) and energy management principles.</li><li>Knowledge of facility management and asset lifecycle management.</li><li>Ability to conduct site inspections, quality audits, and snagging activities.</li><li>Experience in contractor supervision and monitoring work progress.</li><li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and analysis.</li><li>Familiarity with Computerised Maintenance Management Systems (CMMS) such as IBM Maximo, SAP PM, or similar platforms.</li><li>Understanding of Health, Safety & Environment (HSE) requirements and safe work practices related to MEP activities.</li><li>Strong technical troubleshooting and root cause analysis skills</li><li>Strong interpersonal skills to influence safety behaviours at all levels, from site contractors to senior management.</li><li>Proficiency in root cause analysis (RCA) and trend reporting for incidents and near-misses.</li><li>Capability to lead or assist in emergency drills and real-time crisis management.</li></ul>
Join Our Team as a Local Support Specialist at Rate Hawk!<br><br>Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we'd love to have you join our fast-growing international travel-tech company! At Rate Hawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.<br><br>Requirements<br><br>What You'll Do:<br><br> Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English Be Transparent & Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction Handle Tickets & Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes Record Details: Accurately document all work and partner interactions in our CRM system. <br><br>What We're Looking For:<br><br> Language Skills: Advanced level of Italian and English - you'll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage! Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus! Proactive Mindset: You don't just solve problems - you prevent them. You anticipate partner needs and take initiative Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset<br><br>Benefits<br><br>What We Offer:<br><br> Remote Work: Work from the comfort of your home! Salary: base payment + monthly bonus Dynamic Team: Be part of a young and energetic group of specialists Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills Learning & Development: We support your growth through seminars, trainings, and conferences Perks: Take advantage of corporate discounts on hotels and other services<br><br>The Process:<br><br>Application: We will review your CV once you apply! Video Interview: Record a video introduction in Italian Meeting with HR: A friendly chat with our HR team One minute Internet Speed Test: Just to make sure you're all set for remote work Meeting with Hiring Manager: Another friendly chat Interview results! <br><br>If this sounds like the perfect fit for you, we'd love to hear from you! Apply now and let's create amazing travel experiences together!<br><br>Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice