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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Associate<br><b>Job Description & Summary</b><br>At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.<br>As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.<br>As an <b>Associate</b> in our Technology Audit & Assurance team, you will support engagements that help clients understand and strengthen their technology environment, IT controls, cyber posture, and process integrity. You will work closely with cross-functional teams across the Middle East and Europe, delivering high-quality work while using industry-leading digital audit tools.<br><b>Key Responsibilities</b><br><ul><li>Support the execution of <b>IT audit</b> and <b>technology assurance</b> procedures under the guidance of senior team members.</li><li>Perform <b>business data preparation and initial analyses</b>, including reviewing security-relevant system settings and authorizations</li><li>Participate in reviews of <b>IT general controls (ITGC)</b>, <b>application controls</b>, <b>cybersecurity</b>, and <b>IT risk management</b> domains.</li><li>Assist in testing <b>business processes</b>, <b>internal control systems</b>, and <b>IT systems</b> and document findings clearly.</li><li>Contribute to <b>process optimization</b> recommendations and help identify improvement opportunities for clients.</li><li>Collaborate effectively with teams across regions, especially when supporting German clients and engagements.</li></ul><br><b>Required Skills & Qualifications</b><br><ul><li>Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.</li><li>Strong analytical, communication, and organizational skills.</li><li><b>Fluency in English</b> (written and spoken) is <b>mandatory</b>.</li><li>German Speaking is a plus.</li><li>Interest in IT audit, cybersecurity and risk assurance.</li><li>Ability to work in a fast-paced environment and manage multiple priorities.</li></ul><br><b>Preferred Skills</b><br><ul><li>Knowledge of ITGC, ISO standards, NIST, COBIT, or related frameworks.</li><li>Experience with data analytics, scripting, or audit tools is a plus.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Azure Data Factory, Communication, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture, Security Compliance Management, Security Control, Security Incident Management, Security Monitoring {+ 3 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br>June 2, 2027<br> </div>
<p><h4>About the role</h4>
<p>At Allianz Partners, we are committed to delivering exceptional support and peace of mind to our customers when they need it most. As a care advisor, you will be the first point of contact for customers, healthcare providers, and other stakeholders, providing professional guidance and support on medical and insurance-related inquiries. In this role, you will manage a variety of customer interactions, ensure cases are handled efficiently and accurately, and deliver an outstanding service experience across multiple communication channels. If you are passionate about helping people, thrive in a fast-paced environment, and have a healthcare background, we'd love to hear from you.</p>
<h4>What you'll do</h4>
<ul>
<li>Provide professional guidance and support regarding medical case reviews and authorization requests over the phone.</li>
<li>Respond to inquiries related to policy coverage, claims, hospital admissions, and customer complaints.</li>
<li>Deliver exceptional customer service through phone, email, live chat, and other communication channels.</li>
<li>Ensure all cases are handled within agreed service levels and quality standards.</li>
<li>Accurately document customer interactions, case details, and actions taken to ensure effective follow-up and resolution.</li>
<li>Collaborate closely with internal teams and care centre management to ensure seamless customer support.</li>
<li>Contribute to customer satisfaction and net promoter score (NPS) targets through high-quality service delivery.</li>
<li>Maintain a customer-first mindset while managing multiple priorities in a dynamic environment.</li>
</ul>
<h4>AI readiness</h4>
<p>As part of our digital transformation journey, you will work effectively in an environment supported by artificial intelligence (AI), machine learning, data analytics, and cloud-based technologies. You will leverage these tools responsibly while adhering to Allianz Partners' standards for data privacy, security, and ethical use.</p>
<h4>What you'll bring</h4>
<ul>
<li>Medical background is mandatory.</li>
<li>6 months to 3 years of professional experience.</li>
<li>Previous experience in a customer-facing role is highly desirable.</li>
<li>Experience within the insurance industry is an advantage.</li>
<li>Experience in a contact center or call center environment is preferred.</li>
<li>Ability to work effectively in a fast-paced environment and manage competing priorities.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in Microsoft Office applications, particularly Word and Excel.</li>
<li>Fluency in English is essential.</li>
<li>Flexibility to work rotating shifts, including evenings, weekends, and public holidays.</li>
<li>Experience working with customer service technologies and AI-enabled service platforms is a plus.</li>
</ul>
<h4>Why join Allianz Partners?</h4>
<ul>
<li>Be part of a global organization dedicated to helping and caring for people.</li>
<li>Develop your career in a diverse and inclusive workplace.</li>
<li>Gain exposure to international healthcare and insurance operations.</li>
<li>Work alongside experienced professionals in a collaborative environment.</li>
<li>Make a meaningful impact on customers' lives every day.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from recruitment agencies. We only work with agencies on our approved supplier list and under contractual agreement. Any unsolicited applications submitted by agencies will not be considered.</p>
<h4>Key benefits / what we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
Location: Remote, Egypt Pay: $3 USD/hour, paid in EGPType: Full-Time<br>We are looking for a CRM & Database Management Specialist to help set up, organize, and manage our Constant Contact CRM and lead database.<br>Responsibilities Set up and organize Constant Contact CRMManage contacts, companies, opportunities, tags, lists, and custom fields Build and maintain sales pipelines and follow-up processes Set up CRM automations, tasks, reminders, and workflows Clean databases, remove duplicates, and maintain data accuracy Segment and enrich lead/contact databases Track leads, meetings, notes, and communication history Create reports and monitor CRM performance Document processes and train internal team members on proper CRM usage<br>Requirements Previous CRM management or administration experience Experience with Constant Contact Lead Gen & CRM preferred Experience with Hub Spot, Salesforce, Zoho, or similar CRMs is valuable Strong understanding of CRM workflows, pipelines, automation, and database management Excellent attention to detail and organizational skills Fluent English Comfortable learning new systems and solving problems independently Reliable computer, internet connection, and quiet work environment<br>This is not primarily an email marketing position. We are looking for someone who understands how to build and maintain a CRM as a complete relationship, lead, and business-development system.
Company Description Silicon21-CRM, a member of Silicon21 Group, is a leading Egyptian company specializing in distributing consumer electronic products and end-to-end networking solutions. A business partner with Canon, Silicon21-CRM started its operations in mid-2006. Currently, the company serves approximately 500 clients and holds around a 10% market share in its respective markets. Role Description This is a full-time, on-site role for a Service Engineer (Mechanical or Mechatronics) located in Nasr City, Cairo, Egypt. The Service Engineer will be responsible for installing, maintaining, troubleshooting, and repairing mechanical and electromechanical systems. The role involves conducting regular inspections, diagnosing technical issues, and ensuring optimal system performance. Additionally, the engineer will provide technical support to clients, document service activities, and collaborate with cross-functional teams to enhance service efficiency. Qualifications Bachelor’s degree in Mechanical Engineering, Mechatronics Engineering, or a related field. Fresh graduates or candidates with up to 2 years of experience in any engineering field. Strong problem-solving and analytical skills. Basic knowledge of mechanical and electromechanical systems. Ability to diagnose and troubleshoot technical issues. Excellent communication and customer service skills. Willingness to work on-site in Nasr City, Cairo, Egypt. Experience in the consumer electronics or security industry is a plus.
<p><strong>Main Purpose:</strong></p><p>Carrying out medical data collection and entry activities into the mission database recording all relevant clinical and demographic data on patients and ensuring data quality/reliability, according to MSF protocols and maintaining confidentiality while producing the appropriate, updated documents for the medical team in order to support decision making processes.</p><p></p><p><strong>Accountabilities:</strong></p><ul><li><p>Performing data entry of all epidemiological information into select databases program and creating appropriate reports, providing data for project development purposes.</p></li><li><p>Ensuring that all data entered has been authorized and that appropriate documentation has been received (patient records, treatment monitoring, etc.). Ensuring that all data entry processes occur in a timely and efficient manner.</p></li><li><p>Ensuring all data collected and entered to databases is consistently accurate and complete. Being responsible for ensuring that quality control queries of the database are followed up, ensuring identification of data entry errors and corrections. Immediately reporting to the supervisor, any anomalies in the database.</p></li><li><p>Filing documents according to MSF standards.</p></li><li><p>Communicating regularly with the CHW’s, assisting in the (re)training when necessary, on proper registration of patients, proper filling of the various forms, clarifying queries, obtaining missing information and correcting errors, ensuring they have ongoing sufficient supplies of necessary hardcopy data collection forms.</p></li><li><p>Assisting in the compilation and preparation of regular reports and providing detailed information to medical and laboratory teams (weekly, monthly, according to patient treatment requirements).</p></li></ul><p></p><p><strong>MSF Section/Context Specific Accountabilities:</strong></p><p><strong><u>Data Collection and Entry:</u></strong></p><p>Perform timely and accurate entry of medical, epidemiological, demographic and activity data into the designated MSF databases and information systems.</p><p>Identify missing or unclear information and follow up with the relevant healthcare workers when clarification is required.</p><p><strong><u>Data Quality, Validation and Cleaning:</u></strong></p><p>Conduct routine checks of databases and EMR records to identify missing, incomplete, duplicated, inconsistent or potentially inaccurate information.</p><p>Follow up on identified data-quality issues with relevant healthcare workers and support their correction.</p><p>Support periodic data cleaning, validation and reconciliation exercises.</p><p>Immediately report significant anomalies, unusual trends, suspected data loss or other concerns affecting data reliability to the supervisor.</p><p><strong><u>Data Protection and Confidentiality:</u></strong></p><p>Maintain strict confidentiality of all patient and project information accessed during the performance of duties.</p><p>Ensure that patient information is accessed, stored, transferred and handled only through authorized systems and according to MSF data protection and information security procedures.</p><p>Follow MSF procedures regarding the retention, archiving and disposal of medical and patient-related documentation.</p><p><strong><u>Reporting and Data Preparation:</u></strong></p><p>Ensure that data used for reporting are complete, validated and consistent.</p><p>Prepare accurate data extracts, tables and summaries as requested by the DAAM or medical team.</p><p>Provide basic descriptive summaries of project activities, such as patient numbers, demographic characteristics, service utilization and other agreed indicators.</p><p></p><p><strong><u>EMR Equipment Management:</u></strong> Ensure safe storing and use of the EMR equipment during the Mobile clinic activities.</p><p><strong><u>Patient Registration:</u></strong> Perform pre-triage registration of the patients’ demographic information in the EMR system according to established procedures.</p><p><strong><u>EMR Operations and Troubleshooting:</u></strong> Supervise the operation of the EMR system during Mobile clinic activities and provide first-line troubleshooting to ensure continuous EMR availability and connectivity for laptop users.</p><p><strong><u>EMR Issue Reporting:</u></strong> Document and report recurring technical or data-entry issues to the supervisor and relevant EMR/ICT team.</p><p><strong><u>EMR User Support:</u></strong> Coach and provide day-to-day assistance other EMR users on high-quality data entry.</p><p><strong><u>Reporting Support:</u></strong> Support the DAAM in extracting and preparing EMR data and basic information required for routine project reporting.</p><p><strong><u>Data Confidentiality:</u></strong> Ensure patient information is handled, stored and accessed securely in accordance with MSF data protection and confidentiality procedures.</p><p><strong><u>EMR Coordination and Integration:</u></strong> Participate in the regular project meetings with the EMR HQ team and propose any integration needs to the EMR to fully align it with the reporting templates.</p><p></p><p><strong>Requirements</strong></p><p><strong>Education:</strong></p><p><u>Essential:</u></p><p> Higher education qualification or university degree.</p><p>Good computer literacy particularly in Microsoft Office (Excel, PPT, Word)</p><p><u>Desirable:</u></p><p>Education or Training in Information Technology, statistics, computer science, or related fields.</p><p>Medical education will be an asset.</p><p><strong> </strong></p><p><strong>Experience:</strong></p><p><u>Essential:</u></p><p>Minimum 1 year of relevant experience in data entry, data management, health information management, or a similar role.</p><p><u>Desirable</u>:</p><p>Experience working with medical or clinical data.</p><p>Experience working with MSF or other NGOs.</p><p></p><p><strong>Job Conditions:</strong></p><ul><li><p>Location: Aswan, Egypt.</p></li><li><p>Contract type: Fixed-term Contract – Full-time (working hours: 8:30 am – 5:00 pm)</p></li><li><p>Please note that the salary is not negotiable, and that previous MSF experience will be taken into account for salary calculation.</p></li><li><p>Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, accountability, trust and Empowerment.</p></li><li><p>Adhere to the MSF Behavioural Commitments.</p></li></ul><p> </p><p><strong>Application Process:</strong></p><ul><li><p>Deadline: 06/09/2026 by 5:00 PM</p></li><li><p>Interested candidates should submit their applications with the updated CV, motivation letter, including references details and supporting documents (certificates, etc.).</p></li><li><p>Please note that this vacancy is available for Egyptian nationals only.</p></li></ul><p></p><p></p>
<p><b>Job Purpose</b></p><p>To efficiently control the overall technical vendor scope and issues ensuring the end to end completion of all contracted hardware and services.
To assist in controlling & Supervising all technical department contracts vendors including measuring vendor performance & contracts obligations fulfillment, and support top management in dealing with vendors contractual disputes in addition to document control for incoming/outgoing vendors’ correspondences.
</P><p><b>Report To Position Name</b></p><p>To cooperate with different stake holders to ensure implementing Etisalat Misr technical standards in all contractual processes with vendors (Starting from RFP then LOI then contract till FAC).• To cooperate with different entities to ensure that contracted scope is fully delivered by vendors according to Etisalat Misr Standards as well as contracted terms & conditions.
• To follow up with vendors all actions/projects/commitments & ensure its implementation as per agreed schedule.
• Consolidate data of vendor profile including volume of business with Etisalat Misr , performance evaluation, risk analysis & financial status based on certain agreed criteria & KPIs from all technical department
• To support the vendors in their invoices & payment.
• Support for the issuance of RFS – PAC – FAC by studying the eligibility of vendors’ requests against signed contracts & SICET compliancy.
• Manage & Control meetings with vendors/ contractors to solve disputes and conflicts.
• Control correspondence with vendors.
• Issue monthly reports including vendor’s dashboard.
</p>
Company Description:Nexplore Technologies operates Egypt’s first multi-day travel command center, helping destination management companies transform operational chaos into scalable, streamlined global travel services. The company focuses on using technology to optimize trip planning, coordination, and execution for multi-day itineraries. Nexplore Technologies supports partners in delivering reliable, high-quality travel experiences while improving efficiency and visibility across their operations. Team members contribute to modernizing the travel industry by working with innovative tools and processes designed for growth and international reach.<br>Role Description:We are looking for a dual-hatted Travel Consultant who understands the Egyptian travel landscape inside and out, and wants to shape the future of travel technology. In this unique role, you will perform the duties of a traditional travel consultant—managing client requests, building itineraries, and handling group operations. However, you will execute all of this using Nexplore, acting as our most critical internal user. You will work directly with our product and engineering teams to test, refine, and build features based on your real-world experience on the platform.<br>Key Responsibilities:Travel Operations: Handle end-to-end consultant duties, from capturing leads in the unified inbox to managing live group executions and dispatching on the ground. Itinerary Creation: Utilize Nexplore's drag-and-drop Itinerary Builder to craft beautiful, branded proposals from live inventory in minutes. Product Collaboration: Act as the vital bridge between operations and technology. Provide real-time, hands-on feedback to the development team on UI/UX, workflow efficiency, and new feature requirements. Real-World Testing: Push the Nexplore platform to its limits in live scenarios. Identify edge cases in the CRM, financial engine, and compliance radar to ensure flawless performance before we roll updates out to our clients. Knowledge Sharing: Document your workflows and create best-practice guides to help our external clients maximize their use of the platform.<br><br>Qualifications:Proven experience as a Travel Consultant, Operations Executive, or similar role within an Egyptian travel agency or DMC. Intimate knowledge of the pain points associated with manual travel operations (e.g., spreadsheet dependency, Whats App chaos, manual pricing errors). Highly tech-savvy with a passion for software and a strong analytical mindset. Excellent communication skills, with the ability to articulate operational needs and bugs clearly to software engineers. Adaptability and a problem-solving attitude to thrive in a fast-paced, product-building environment.
Job summary/overview:Responsible for providing regular and ad hoc pricing analysis and reporting for management; Work withdifferent Business Units to develop and implement pricing strategies for various markets and channels,organize baseline price information, analyze and report on inconsistencies and identify opportunities tooptimize sales and profitability through innovative price strategies.<br>Key responsibilities and accountabilities:(may perform other duties as requested, not specifically addressed in this document).<br>Pricing Analyst:• Works closely with the other pricing team elements and departments, and must be involved in thedaily business, to acquire knowledge, increase and consolidate technical knowledge and skills, as well asan overall business vision.• Executes specialized projects and activities and typically works according to set principles.• Supervise work of less experienced professionals, providing professional expertise and takingresponsibility for the end-product.• Improve the day-to-day activities/processes.• Manages and oversees the implementation of short-term activities within the team.<br>• Decisions are of an operational nature within a defined scope.• Positions on this level deliver their share of professional responsibilities, focusing on professionalexcellence.• Elaborates pricing models with medium complexity (example: price per minute, task, sale), with RFPswith some information.• Analyzing Request for Proposal (RFP) documents.• Researching the market to understand competitive landscape.• Identifying target market position by geography, market segment, customer group, etc.• Developing commercial/pricing strategy (e.g., low price or high quality) to achieve targeted marketposition(s).• Be an active part in the process of continuous improvement, proposing improvement and innovationmethods across the department and the company.• Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limitedto GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS -Information Security Standard; CSR - Corporate Social Responsibility policies, Health & Safety, amongothers.• Communicate to the leadership any known infractions of these Corporate Policies and proceduresimmediately.<br>Decision Making Authority:Decisions Expected Report to the Pricing Manager any situation that may impact on the projects and organization Recommendations Expected Continuous organizational improvement. Produce fresh and imaginative ideas and solutions<br>Main Job Requirements Education and specific Training: Higher Education Degree, preferential areas: Management/Economics/ Accounting/Finance. Fluency in English: Pricing Analyst: minimum C1.<br>Work Experience:Pricing Analyst II: Minimum of 2- 3 years’ experience in a similar role or in financial area.<br>Required Skills:Technical Skills:Working knowledge of Microsoft Office (Excel, Word, and Outlook):• Proficiency in MS Excel.• Knowledge of Pivot Tables, SQL, BI tools or Workforce Management software is a plus. Competencies and specific skills:• Analytical ability.• Flexibility.• Planning & organizing.• Problem solving.• Time management.
We are seeking a skilled Software Quality Assurance Engineer to ensure the quality, reliability, performance, and security of our software applications. The ideal candidate will have strong experience in software testing methodologies, test automation, API testing, and end-to-end application validation. The QA Engineer will work closely with Software Developers, Business Analysts, Product Owners, and Dev Ops Engineers throughout the software development life cycle to identify defects early, improve product quality, and establish effective quality standards.<br>Responsibilities:-Analyze business and technical requirements and translate them into comprehensive test scenarios and test cases. - Perform functional, regression, integration, system, smoke, sanity, and exploratory testing. - Validate web, mobile, and backend applications across different environments. - Identify, document, prioritize, and track defects through to resolution. - Perform root-cause analysis and work closely with development teams to reproduce and resolve issues. - Conduct end-to-end testing across multiple systems and integrations.-Design, develop, and maintain automated test cases for web, mobile, and API applications. - Select and implement appropriate automation frameworks and tools. - Integrate automated testing into CI/CD pipelines. - Continuously improve test automation coverage, reliability, and execution time.- Perform comprehensive REST API testing using tools such as Postman, Swagger, or equivalent. - Validate API functionality, authentication, authorization, error handling, response structures, and data integrity. - Perform database validation using SQL queries. - Test integrations between internal and external systems.- Support performance, load, and stress testing activities. - Identify application performance issues and work with development and Dev Ops teams to investigate bottlenecks. - Validate application behavior under different workloads and conditions.- Establish and maintain QA standards, testing methodologies, and best practices. - Prepare test plans, test scenarios, test cases, test execution reports, and defect reports. - Participate in requirements reviews, design reviews, sprint planning, and technical discussions. - Contribute to continuous improvement of the software development and QA processes. - Ensure software releases meet defined quality and acceptance criteria.<br>QUALIFICATIONS- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.- 3+ years of professional experience in Software Quality Assurance or Software Testing.- Strong understanding of SDLC and STLC.- Strong knowledge of software testing methodologies and QA best practices.- Hands-on experience with web and API testing.- Good knowledge of SQL and relational databases.- Experience with defect management and test management tools such as Jira, Azure Dev Ops, Test Rail, or equivalent.- Experience with Git and version control systems.- Good understanding of REST APIs, HTTP protocols, JSON, and authentication mechanisms.- Strong analytical and problem-solving skills.
Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSE IT Senior Solution Architecture will act as the key liaison between business and technology teams, responsible for translating business strategies into implementable IT solutions. The role involves designing, developing, and maintaining scalable architectures that drive digital banking services, align with compliance requirements, and support the bank's strategic goals. This position requires a strategic thinker with a strong understanding of technical frameworks and business acumen to ensure seamless delivery of IT solutions while adhering to architectural principles and best practices.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCEBachelor’s degree in software engineering, Computer Science, Information Technology, or a related field. A master’s degree or certification in TOGAF, Business analysis, AWS is a plus.5+ years of experience in solution architecture, systems analysis, or a related IT role. Proven expertise in designing and implementing IT solutions in banking or financial services. Experience working with business teams to gather and translate requirements into technical deliverables. Strong knowledge of microservices, APIs, and software architecture. Hands-on experience with financial platforms and enterprise IT systems.<br>JOB DUTIES AND RESPONSIBILITIES1. Design and document solution architectures for digital banking services, ensuring alignment with enterprise goals and regulatory requirements.2. Collaborate with stakeholders, including business teams, developers, and engineers, to gather requirements and design efficient IT solutions.3. Create and review technical documentation, including data flow diagrams, Sequence Diagrams & BRDs.4. Facilitate cross-functional requirement sessions to analyze business and system needs, foster collaboration within the teams and across departments to ensure seamless integration of business requirements into technical solutions.5. Oversee architectural reviews to ensure solution scalability, reliability, and compliance with security standards.6. Manage and lead the Solution Architecture team, providing mentorship, guidance, and performance evaluations to ensure high-quality deliverables and alignment with organizational goals.7. Oversee the integration and design of new systems into the bank's architecture, ensuring optimal performance and scalability.
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized, and innovative outsourcing solutions that respond to each client’s unique business needs. With strong global coverage and deep cultural understanding, ETISAL International leverages industry best practices and advanced technologies to support partners in serving their own customers more effectively. The company emphasizes transparency, operational flexibility, integrity, and a strong commitment to quality. Its teams work continuously to enhance management standards and strive to exceed client expectations in every engagement. Role Description The English Technical Customer Support Agent is a full-time, on-site role based in Qesm El Maadi. The agent will handle inbound and outbound customer interactions in English, providing technical support, troubleshooting product or service issues, and guiding customers through solutions in a clear and professional manner. Daily tasks include responding to customer inquiries via phone, email, or chat, documenting cases and resolutions, and escalating complex issues to the appropriate technical or supervisory teams when needed. The role involves following established procedures, using support tools and knowledge bases, and maintaining accurate records to ensure efficient case management. The agent is expected to collaborate with colleagues, uphold service level agreements, and contribute to a positive, customer-focused environment. Qualifications Strong English communication skills, both written and verbal, with the ability to explain technical concepts clearly to non-technical customers. Demonstrated technical aptitude, including basic understanding of software, networks, or IT systems, and the ability to learn new tools and platforms quickly. Customer service skills, such as empathy, active listening, conflict resolution, and maintaining a professional and courteous tone under pressure. Problem-solving and analytical skills, including the ability to diagnose issues, follow troubleshooting steps, and document findings accurately. Ability to work on-site in Qesm El Maadi, manage time effectively, follow shift schedules, and collaborate within a diverse team environment. Familiarity with call center or BPO environments, CRM or ticketing systems, and adherence to performance metrics and quality standards is an advantage. Relevant education such as a diploma or bachelor’s degree in IT, communications, business, or a related field, or equivalent practical experience. Willingness to participate in ongoing training, adapt to new technologies and processes, and uphold the company’s values of integrity, transparency, and service excellence.
The Pixie Wings English Class Teacher will be responsible for the care, development, and early education of our children. The teacher will work closely with the Academic Manager and Nursery Manager plus will be supported by a co-teacher and classroom matrons (assistant) for learning activities, hygiene, and care routines. The ideal candidate will be warm, nurturing, and knowledgeable in child development and will follow the British EYFS framework, with a commitment to creating a safe and stimulating environment that supports each child's individual needs. She will work with the academic manager in developing suitable educational curriculum and required activities for her class.<br><br>Key Responsibilities:· Provide a caring, secure, and developmentally appropriate environment for children. · Plan group activities (story time, music, role play, arts & crafts). · Support early communication, vocabulary building, and pre-writing skills. · Encourage self-help skills (washing hands, dressing, tidying up). · Build strong, trusting, and responsive relationships with each child in your care. · Maintain a consistent routine that includes structured play, learning activities, meals/snacks, rest time, and outdoor play. · Collaborate with the matron to ensure hygienic and safe hygiene, cleaning and toileting routines are consistently followed. · Regularly observe and document each child's development and share updates with the academic manager and parents using Daily Connect application in this area.· Foster open communication with families and provide feedback on daily routines, milestones, and developmental progress. · Ensure the health, safety, and well-being of children at all times by adhering to nursery policies and EYFS standards. · Maintain a clean, calm, and organized classroom environment suitable for children’s exploration, learning, and comfort. · Support in organizing child-friendly events or activities as requested by the academic manager. · Engage in continuous professional development related to early childhood education. <br><br>Requirements:· Bachelor's degree in Early Childhood Education, Child Development, or related field (or equivalent certification). · English proficiency is a must. · Excellent communication and interpersonal skills. · Gentle, patient, and empathetic nature suited to early years care, including both infants and toddlers. · Strong understanding of child development from 6 months to 4 Years. · Ability to collaborate effectively with the matron, parents, and the wider nursery team. Working Conditions:· Work Environment: Nursery school setting.· Hours of Work: Sunday to Thursday from 8 AM to 4PM with extended hours to 6 PM (Rotating Schedule, App 3 – 4 times per month).· Competitive salary
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description & Summary</b><br>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.<br>In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities.<br><b>Drive Transformation. Deliver Impact. Build Your Career.</b> <br>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? <br>We're looking for talented Business Analysts and Consultants to join our growing Business Analysis practice. In this role, you'll work alongside experienced professionals to deliver innovative solutions, support business transformation initiatives, and create measurable value for clients and stakeholders. <br>If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into practical outcomes, we'd love to hear from you. <br><b>What You'll Do</b> <br>As part of our team, you will: <br><ul><li>Partner with stakeholders to understand business challenges and identify opportunities for improvement.</li></ul><br><ul><li>Gather, analyze, and document business and functional requirements.</li></ul><br><ul><li>Facilitate workshops, discovery sessions, and meetings with business and technical stakeholders.</li></ul><br><ul><li>Translate business needs into practical, scalable, and user-focused solutions.</li></ul><br><ul><li>Support business transformation and digital initiatives from strategy through implementation.</li></ul><br><ul><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li></ul><br><ul><li>Create business documentation, process maps, user stories, journey maps, and presentations.</li></ul><br><ul><li>Leverage AI-enabled tools and innovative approaches to improve delivery quality, efficiency, and consistency.</li></ul><br><ul><li>Contribute to continuous improvement initiatives and share knowledge, best practices, and reusable assets across teams.</li></ul><br><ul><li>Build strong stakeholder relationships and support successful delivery outcomes.</li></ul><br><b>What We're Looking For</b> <br>We're seeking professionals who bring curiosity, analytical thinking, and a collaborative mindset. <br><b>Required Qualifications</b> <br><ul><li>Minimum 4 years of experience as a Business Analyst in software implementation or enhancement projects</li></ul><br><ul><li>Experience as a Business Analyst, Consultant, Product Analyst, or similar role.</li></ul><br><ul><li>Strong analytical and problem-solving skills.</li></ul><br><ul><li>Excellent communication, facilitation, and stakeholder management capabilities.</li></ul><br><ul><li>Experience gathering and documenting business requirements.</li></ul><br><ul><li>Ability to manage multiple priorities in a dynamic environment.</li></ul><br><ul><li>Experience working with business and technology teams.</li></ul><br><ul><li>Strong written and verbal English communication skills.</li></ul><br><ul><li>Bachelor's degree or equivalent professional experience.</li></ul><br><b>Preferred Qualifications</b> <br><ul><li>Experience supporting business transformation, process improvement, or change initiatives.</li></ul><br><ul><li>Knowledge of Agile, Scrum, or Product Delivery methodologies.</li></ul><br><ul><li>Experience creating user stories, process maps, business cases, and solution documentation.</li></ul><br><ul><li>Familiarity with AI-enabled tools and digital technologies.</li></ul><br><ul><li>Business Analysis, Agile, Product Management, or related certifications.</li></ul><br><ul><li>Experience working in consulting or stakeholder-facing environments.</li></ul><br><b>Why Join Us?</b> <br>You'll have the opportunity to: <br><ul><li>Work on meaningful transformation and innovation initiatives.</li></ul><br><ul><li>Collaborate with diverse and high-performing teams.</li></ul><br><ul><li>Develop your skills through continuous learning, mentoring, and professional development programs.</li></ul><br><ul><li>Gain exposure to emerging technologies, digital transformation, and AI-enabled ways of working.</li></ul><br><ul><li>Build a rewarding career with clear progression opportunities.</li></ul><br><ul><li>Make a real impact by helping organizations solve complex business challenges and achieve better outcomes.</li></ul><br><b>Frequently Asked Questions</b> <br><b>Do I need previous consulting experience?</b> <br>Consulting experience is helpful but not essential. We also welcome candidates with strong Business Analysis, Product, Transformation, or Process Improvement experience. <br><b>Is this a client-facing role?</b> <br>Depending on the project, you may work directly with stakeholders, facilitate workshops, gather requirements, and help shape business solutions. <br><b>Will I receive training and development opportunities?</b> <br>Yes. We invest in our people through continuous learning, mentoring, certifications, and hands-on project experience. <br><b>What does career progression look like?</b> <br>We provide structured career development with opportunities to grow into senior consulting, delivery leadership, business analysis leadership, and subject matter expert roles. <br><b>Ready to Make an Impact?</b> <br>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps drive meaningful business outcomes, we'd love to hear from you. <br><b>Apply today and become part of a team that's helping organizations transform, innovate, and succeed.</b> <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization, Optimism {+ 17 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We're looking for a dedicated and professional security officer to join our dynamic team in Cairo, Egypt. As a security officer, you will play a vital role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with exceptional observation skills, the ability to remain calm under pressure, and a commitment to maintaining the highest standards of security. You'll work collaboratively with various departments to create a secure and welcoming environment for all stakeholders while demonstrating both assertiveness and empathy in your interactions.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Patrol and monitor assigned areas to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access points</li>
<li>Respond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessary</li>
<li>Monitor and control facility access, including verifying identification, issuing visitor badges, and maintaining accurate visitor logs</li>
<li>Conduct thorough security screenings of personnel, vehicles, and materials entering the premises in accordance with established protocols</li>
<li>Operate and monitor surveillance equipment, including CCTV systems, and analyze footage to identify potential security concerns</li>
<li>Investigate and document security breaches, incidents, and suspicious activities with accuracy and attention to detail</li>
<li>Perform regular safety and security checks to identify potential hazards, vulnerabilities, and areas for improvement</li>
<li>Assist in the development and implementation of security policies, procedures, and best practices</li>
<li>Provide excellent customer service while maintaining a professional and assertive demeanor with employees, visitors, and external partners</li>
<li>Collaborate with other departments and security personnel to ensure a cohesive and secure environment</li>
<li>Prepare and maintain accurate, organized logs, reports, and records of all security-related activities</li>
<li>Participate in ongoing security training and stay updated on relevant security protocols, technologies, and industry standards</li>
<li>Respond to and manage emergency situations with decisiveness and resilience</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 0-3 years of professional experience in a security role, preferably in hotel operations, corporate facilities, or similar environments</li>
<li>Valid security license and clearance as required by Egyptian regulations and local authorities</li>
<li>Certification in CPR and first aid</li>
<li>Strong knowledge of security protocols, procedures, and industry best practices</li>
<li>Excellent observation skills and meticulous attention to detail</li>
<li>Proficiency in computer applications, including Microsoft Windows and security management systems</li>
<li>Outstanding interpersonal and communication skills with the ability to interact professionally and respectfully with diverse groups of people</li>
<li>Demonstrated ability to remain calm, make sound decisions, and take appropriate action in high-pressure and emergency situations</li>
<li>Strong problem-solving skills and the ability to think critically and analytically</li>
<li>Excellent written communication skills for preparing clear, concise, and accurate reports</li>
<li>Physical fitness and the ability to stand for extended periods while performing security-related duties</li>
<li>Flexibility to work various shifts, including nights, weekends, and holidays as required</li>
<li>High level of integrity, reliability, and discretion with the ability to maintain confidentiality</li>
<li>Proficiency in English; knowledge of Arabic or other local languages is a plus</li>
<li>Ability to work independently while demonstrating strong collaborative and team-oriented skills</li>
<li>Knowledge of emergency response procedures and crisis management</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet.</li>
<li>We recognize and celebrate our team and individual success.</li>
</ul>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong></p>
<ul>
<li>Constant standing and walking throughout shift</li>
<li>Frequent lifting and carrying up to 30 lbs</li>
<li>Occasional kneeling, pushing, pulling, lifting</li>
<li>Occasional ascending or descending ladders, stairs, and ramps</li>
</ul>
<p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>ou are about to apply for a certified Top Employer 2026</p>
<p>Ready to be part of one of the Market Leaders in Egypt? Apply now<br>Raya Smart Buildings; one of Raya’s subsidiaries is hiring a <b>Collection Accountant</b></p>
<p><b>What will you do ?</b></p>
<ul>
<li><span><span><span> </span></span></span><span>Assist in monitoring and managing the accounts receivable aging report to identify overdue accounts.</span></li>
<li><span><span><span> </span></span></span><span>Communicate with clients via phone and email to follow up on outstanding invoices.</span></li>
<li><span><span><span> </span></span></span><span>Document all communications and maintain accurate records of collection activities.</span></li>
<li><span><span><span> </span></span></span><span>Assist in receiving customer checks</span></li>
<li><span><span><span> </span></span></span><span>Review and organize all AR contracts to validate and coordinate with AR/Finance Team.</span></li>
<li><span><span><span> </span></span></span><span>Assist in handling billing discrepancies and customer inquiries.</span></li>
<li><span><span><span> </span></span></span><span>Ensure compliance with company policies, collection process and applicable legal regulations</span></li>
<li><span><span><span> </span></span></span><span>Communicate with clients for collection of WHT certificates.</span></li>
<li><span><span><span> </span></span></span><span>Assist in process improvement initiatives related to receivables management</span></li>
<li><span>Support month-end and year-end closing processes by reconciling receivables</span></li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
JOB DETAILS<br>Company: ELSEWEDY ELECTRIC ODP (October Dry Port) Job Title: IT Infrastructure Section Head Scope: IT Infrastructure Management, Systems & Network Support Department: ITReporting Line: GMJob Location: On-site (6th Of October)<br>Responsibilities:* Manage and monitor all installed systems and infrastructure to ensure high availability and optimal performance.* Manage Microsoft Windows Server-based technologies, including DHCP, DNS, Active Directory (AD DS, ADFS, ADCS), SCCM, SCOM, IIS, Remote Access, File and Storage services, and Print and Document services.* Administer VMware technologies such as v Sphere, v Center, and v SAN to support virtualized environments.* Install, configure, and maintain operating systems, application software, and system management tools.* Develop and maintain backup and redundancy strategies to ensure data integrity and availability.* Contribute to the design of information and operational support systems that align with organizational needs.* Participate in the implementation of new servers and software, assessing their alignment with the agreed scope of work (SOW).* Perform basic network administration tasks for the ODP network and coordinate with governmental authorities as needed.* Provide second-level technical support for ODP systems and collaborate with other governmental authorities to resolve technical issues.* Administer and oversee the CCTV system to maintain surveillance and security operations.* Monitor and follow up on the process and functionality of the OCR system.* Manage EMC Storage systems, including SAN and NAS, to ensure data storage reliability and efficiency.* Administer Microsoft Azure and manage Microsoft 365 & Exchange environments for the organization.* Create and maintain comprehensive documentation for processes, configurations, and troubleshooting related to system administration.* Act as a technical resource for IT projects, providing expertise and support as required.<br>Qualifications:* Bachelor's degree in Computer Science, Information Systems, or a related field.* 8–12 years of progressive experience in IT infrastructure and systems administration, including 2–3 years in a supervisory/team lead capacity.* Hands-on experience with the Windows Server ecosystem (AD DS, ADFS, ADCS, DHCP, DNS, SCCM, SCOM, IIS).* Proven experience administering VMware environments (v Sphere, v Center, v SAN).* Experience managing enterprise storage systems (SAN/NAS – EMC preferred).* Experience with Microsoft 365, Exchange, and Azure administration.* Background in backup and disaster recovery strategy design and implementation.* Microsoft Certified: Windows Server / Azure Administrator Associate (required); VMware VCP – preferred; ITIL Foundation – preferred.* Experience with CCTV and/or OCR systems, and prior exposure to governmental coordination or regulated environments, is a plus.
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities. We are looking for a driven and capable Associate Director, Project Management to support us with the development of multiple data center projects for one of the top technology clients in the world. This is a client-facing role. You will be responsible for performing more complex aspects of project management, including scope, planning, budget, execution, multi-project resource management, and closing of construction projects. We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.</p>
<p>RESPONSIBILITIES</p>
<p>Project Management:</p>
<ul>
<li>Lead and manage multiple engineering and construction projects from inception to completion</li>
</ul>
<p>Project Oversight:</p>
<ul>
<li>Oversee all aspects of project management, including scope, planning, budget, execution, resource allocation, and closing of construction projects</li>
</ul>
<p>Procurement Management:</p>
<ul>
<li>Prepare, review, and manage RFIs, RFPs, and submittals to ensure comprehensive and competitive project bids</li>
</ul>
<p>Risk Management:</p>
<ul>
<li>Develop and maintain a risk register, identifying potential project risks and implementing mitigation strategies</li>
</ul>
<p>Daily Follow-Ups:</p>
<ul>
<li>Conduct daily follow-ups with project managers to monitor progress, address issues, and ensure project requirements and milestones are met</li>
</ul>
<p>Stakeholder Management:</p>
<ul>
<li>Maintain regular communication with stakeholders to provide updates and address concerns</li>
</ul>
<p>Budget Management:</p>
<ul>
<li>Oversee project budgets, ensuring financial resources are utilized effectively, and projects are completed within budget</li>
</ul>
<p>Compliance:</p>
<ul>
<li>Ensure all projects comply with local, state, and federal regulations, safety regulations, as well as company policies and standards</li>
</ul>
<p>Permit Management:</p>
<ul>
<li>Ensure all necessary permits and approvals are obtained and maintained throughout the project lifecycle, and ensure compliance with all regulatory requirements</li>
</ul>
<p>BIM Coordination:</p>
<ul>
<li>Oversee Building Information Modeling (BIM) processes and coordinate with project teams to integrate and manage BIM data effectively, ensuring accurate and efficient project execution</li>
</ul>
<ul>
<li>Foster strong relationships with clients, subcontractors, and suppliers</li>
</ul>
<p>Team Leadership:</p>
<ul>
<li>Lead and mentor a team of project managers, providing guidance and support to ensure the successful completion of projects</li>
</ul>
<p>Team Development:</p>
<ul>
<li>Foster team development plans, identify and monitor KPIs, and provide career development plans</li>
</ul>
<p>Performance Reporting:</p>
<ul>
<li>Prepare and present detailed project performance reports to senior management, highlighting progress, risks, and recommendations</li>
<li>Utilize project management software and tools to track and document project activities</li>
</ul>
<p>QUALIFICATIONS</p>
<p>Required Qualifications:</p>
<ul>
<li>Bachelor s degree in Construction Management, Civil Engineering, or a related field</li>
<li>15+ years of experience in construction project management, with a focus on US construction</li>
<li>Fluency in English is a must</li>
<li>Strong understanding of engineering principles, construction methods, and industry best practices</li>
<li>Ability to effectively manage multiple priorities and deadlines</li>
<li>Knowledge of relevant regulations, codes, and safety standards</li>
<li>Proven experience in managing a team of project managers</li>
<li>Strong knowledge of RFP preparation and management</li>
<li>Expertise in risk management and maintaining risk registers</li>
<li>Excellent leadership, communication, and interpersonal skills</li>
<li>Proficiency in project management software and MS Office Suite</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Ability to work effectively in a fast-paced, dynamic environment</li>
</ul>
<p>Preferred Qualifications:</p>
<ul>
<li>Master s Degree in Construction Management</li>
<li>Earned Value Management experience</li>
<li>Active membership in PMI, CCMA, or similar association</li>
<li>Project Management Professional (PMP) certification</li>
<li>Certified Construction Manager (CCM) certification</li>
<li>Strong background in data center development and construction</li>
<li>Design, testing, and commissioning experience</li>
</ul>
<p>POSITION DETAILS</p>
<p>Primary Location: MENA Office in Heliopolis, Cairo, Egypt</p>
<p>Position: Associate Director, Project Management</p>
<p>Position Classification: Salary-based full-time hours</p>
<p>PRODUCTIVITY TOOLS</p>
<ul>
<li>Microsoft Project</li>
<li>Microsoft Office</li>
<li>Microsoft 365</li>
</ul><p><strong>Desired Candidate Profile</strong></p><ul>
<li>Bachelor s degree in Construction Management, Civil Engineering, or a related field</li>
<li>15+ years of experience in construction project management, with a focus on US construction</li>
<li>Fluency in English is a must</li>
<li>Strong understanding of engineering principles, construction methods, and industry best practices</li>
<li>Ability to effectively manage multiple priorities and deadlines</li>
<li>Knowledge of relevant regulations, codes, and safety standards</li>
<li>Proven experience in managing a team of project managers</li>
<li>Strong knowledge of RFP preparation and management</li>
<li>Expertise in risk management and maintaining risk registers</li>
<li>Excellent leadership, communication, and interpersonal skills</li>
<li>Proficiency in project management software and MS Office Suite</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Ability to work effectively in a fast-paced, dynamic environment</li>
</ul>
<p>Preferred Qualifications:</p>
<ul>
<li>Master s Degree in Construction Management</li>
<li>Earned Value Management experience</li>
<li>Active membership in PMI, CCMA, or similar association</li>
<li>Project Management Professional (PMP) certification</li>
<li>Certified Construction Manager (CCM) certification</li>
<li>Strong background in data center development and construction</li>
<li>Design, testing, and commissioning experience</li>
</ul>
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized, and innovative outsourcing solutions that address each client’s unique business needs. ETISAL International emphasizes global coverage, cultural understanding, and industry best practices to help partners focus on their core business and better serve their own customers. The company invests in human capital, quality, and state-of-the-art technologies, while continuously enhancing management and operational standards. Its culture is built on transparency, flexibility, integrity, passion for service, and a commitment to exceeding client expectations. Role Description The Legal & Customer Support Specialist (Chat & Outbound) is a full-time, on-site role based in Cairo. This role involves providing legal-related support and guidance on customer queries, preparing and reviewing standard legal documents, and addressing legal issues that arise in daily operations. The specialist will handle customer interactions through chat and outbound calls, ensuring clear, professional communication and accurate information. Responsibilities include documenting case details, escalating complex issues to senior legal or management teams as needed, and aligning all support activities with company policies and regulatory requirements. The role also involves collaborating with internal departments to improve processes, maintain compliance, and support a high-quality customer experience. Qualifications Strong foundation in Law and practical experience managing Legal Issues in a business or corporate environment. Ability to provide Legal Consulting support, including interpreting policies and explaining legal implications to customers and internal teams. Proficiency in Legal Document Preparation, including drafting, reviewing, and organizing contracts, agreements, and related documentation. Excellent Communication skills for handling chat and outbound customer interactions, documenting cases, and collaborating with cross-functional teams. Bachelor’s degree in Law or a related legal field; professional legal certifications are an advantage. Experience in customer service, contact centers, or BPO environments is preferred. Strong attention to detail, analytical thinking, and ability to work with confidential information responsibly. Fluency in English and Arabic, with strong written and verbal communication in both languages. Comfort working on-site in a fast-paced environment, with flexibility to follow shift schedules if required. What We Offer: Net salary: 13,000 EGP paid professional training program Fixed shifts social and medical insurance coverage A professional, supportive, and structured workplace
Company Description Dev Spaces Consulting and Training (Dev Spaces C&T) is a consulting firm focused on driving growth and innovation for organizations in development and corporate sectors. The company offers services in project development, monitoring, evaluation, research, business information systems, and database management to support efficient operations. Dev Spaces C&T also provides creative graphic design, editing, and translation services to strengthen clients’ communication and global reach. In addition, the firm delivers training and capacity-building programs that help teams develop practical skills and stay competitive in a rapidly changing market. A client-centered approach, use of modern technologies, and commitment to quality define how Dev Spaces C&T works with its partners.<br>Role Description The Secretary role at Dev Spaces Consulting and Training is a full-time, on-site position based in Giza. The Secretary will manage daily clerical and administrative tasks, including handling correspondence, preparing documents, organizing files, and maintaining records. This role supports executives with calendar management, meeting coordination, travel arrangements, and preparation of reports and presentations. The Secretary will greet and assist visitors, respond to phone and email inquiries, and provide professional customer service to clients and partners. The role also involves coordinating office logistics, ensuring smooth communication across teams, and assisting with basic company secretarial work such as maintaining official documentation and scheduling internal meetings.<br>Qualifications<br> Candidates should possess strong clerical skills, including document preparation, record keeping, filing, and data entry. Candidates should possess clear and professional communication skills, both written and verbal, and be able to interact effectively with internal and external stakeholders. Candidates should possess experience in company secretarial work, such as maintaining official records, organizing meetings, and handling basic compliance documentation. Candidates should possess executive administrative assistance capabilities, including calendar management, meeting coordination, travel arrangements, and report preparation. Candidates should possess customer service skills, demonstrating a courteous, responsive, and solutions-oriented approach when dealing with visitors, clients, and partners. Proficiency with office software (e.g., word processing, spreadsheets, email, and online calendars) is required. Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines are essential. Previous experience in an administrative or secretarial role is preferred; a diploma or degree in business administration, office management, or a related field is an asset. Ability to maintain confidentiality, demonstrate professionalism, and work effectively in an on-site office environment in Giza.
Job summary/overview:Responsible for providing regular and ad hoc pricing analysis and reporting for management; Work withdifferent Business Units to develop and implement pricing strategies for various markets and channels,organize baseline price information, analyze and report on inconsistencies and identify opportunities tooptimize sales and profitability through innovative price strategies.<br>Key responsibilities and accountabilities:(may perform other duties as requested, not specifically addressed in this document).<br>Pricing Analyst:• Works closely with the other pricing team elements and departments, and must be involved in thedaily business, to acquire knowledge, increase and consolidate technical knowledge and skills, as well asan overall business vision.• Executes specialized projects and activities and typically works according to set principles.• Supervise work of less experienced professionals, providing professional expertise and takingresponsibility for the end-product.• Improve the day-to-day activities/processes.• Manages and oversees the implementation of short-term activities within the team.<br>• Decisions are of an operational nature within a defined scope.• Positions on this level deliver their share of professional responsibilities, focusing on professionalexcellence.• Elaborates pricing models with medium complexity (example: price per minute, task, sale), with RFPswith some information.• Analyzing Request for Proposal (RFP) documents.• Researching the market to understand competitive landscape.• Identifying target market position by geography, market segment, customer group, etc.• Developing commercial/pricing strategy (e.g., low price or high quality) to achieve targeted marketposition(s).• Be an active part in the process of continuous improvement, proposing improvement and innovationmethods across the department and the company.• Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limitedto GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS -Information Security Standard; CSR - Corporate Social Responsibility policies, Health & Safety, amongothers.• Communicate to the leadership any known infractions of these Corporate Policies and proceduresimmediately.<br>Decision Making Authority:Decisions Expected Report to the Pricing Manager any situation that may impact on the projects and organization Recommendations Expected Continuous organizational improvement. Produce fresh and imaginative ideas and solutions<br>Main Job Requirements Education and specific Training: Higher Education Degree, preferential areas: Management/Economics/ Accounting/Finance. Fluency in English: Pricing Analyst: minimum C1.<br>Work Experience:Pricing Analyst II: Minimum of 2+ experience in a similar role or in financial area.<br>Required Skills:Technical Skills:Working knowledge of Microsoft Office (Excel, Word, and Outlook):• Proficiency in MS Excel.• Knowledge of Pivot Tables, SQL, BI tools or Workforce Management software is a plus. Competencies and specific skills:• Analytical ability.• Flexibility.• Planning & organizing.• Problem solving.• Time management.