Dermatologist Jobs in Egypt
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<strong>Job Description<br><br></strong>Customer order processing for supply chain management of NOV WSS Brandt equipment, spares and accessories. Associated relevant office administrative and operational administrative tasks.<br><br><strong>Responsibilities<br><br></strong><ul><li>Sales order process from receiving customer purchase orders for Equipment/Screens/ Spares up to final invoicing stage.</li><li>Input and update of Customer order reference with all required info.</li><li>Input and update of Booking Report</li><li>Placing Internal PO with intercompany pertaining to customer orders & Stock shipments</li><li>Follow up with delivery schedules and update management if any variation of schedule delivery dates from intercomp.</li><li>Updating customers with delivery schedules if there is any deviation to the quoted delivery date.</li><li>Allocating equipment from Capital Inventory Report for customer order & Quotations</li><li>All goods receiving in JDE done for customers orders.</li><li>Chase Third Party suppliers for order status for customer orders.</li><li>For major customers orders-liaise with Intercomp for shipping documents preparation, dispatch to the freight forwarder and acquire POD for invoicing.</li><li>Assist Brandt Egypt Procurement team with inventory reconciliation of screen stock at customer location.</li><li>Preparing work order forms for Workshop and chasing for return of duly signed form from workshop on completion of job in the workshop.</li><li>Raising of credit notes based on the requests.</li><li>To check monthly/quarterly/half yearly all SO's and PO's pertaining to customers’ orders are cleared from JDE</li><li>To be involved with the Operations daily work and to be a part of busy operations team lending his/her best support and when required to step in to assist other team members due to heavy work load or monthly/year end deadlines. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor in any discipline</li><li>5-7 years of experience in customer order/sales order process</li><li>Good communication skills, team player, logistics knowledge, experience on working with ERP system.</li><li>Internal: Workshop/Technical Dept/Stores/Logistics/Sales/Interco/Brandt Conroe/Brandt Aberdeen/Brandt Malaysia</li><li>External: Customers/Third Party suppliers/Freight Forwarders/3rd Party Logistics providers.</li></ul>
<p><b>Job Purpose</b></p><p>•To own, manage and develop Mobile commerce Service operations and ensure achieving unit strategy, reach set targets and objectives. </P><p><b>Report To Position Name</b></p><p>•Responsible for the Product E2E product handling that meets Etisalat standards & deliver a user-friendly service.
• Sets, develops & ensure execution of internal & external processes to achieve operational excellence for Mobile Commerce
•Full Ownership & handling of Mobile Wallet Operational Issues & working with all stakeholders to continuously enhance & upgrade both Sales & After Sale Processes/Experience
•Liaise the business relationship across all internal & external partners (e.g. Central Bank of Egypt, Partner Bank, Technical platform provider..etc) to ensure consistency of the work flow and identify valuable business opportunities that serves both Etisalat & customers’ welfare
•Demonstrates compliance with Egyptian Banking laws by working closely with Central Bank of Egypt Regulations to ensure detection & elimination of illegal Financial acts (e.g. Money Laundry or Terrorism Funding)
•Resolution of 100% of all sales channels spotted operational & system issues
•Set all sales channels related process covering the whole work flow of Mobile Commerce
• Actively manage the Mobile Commerce Operations Team’s day to day tasks by supporting Acquisition & Business Development Teams to achieve their targets and to help in eliminating any revenue loss
• Meet all management ad-hoc requirements within acceptable timelines
• Ensure proper managing of all raised key operational activities within segment, supervising their planning, implementation phases, while trying to squeeze our TTM & launching bug free products
•Evaluate operational processes for the business area and improve opportunities to promote a customer focused portfolio
•Manage & leverage customer experience journey across all touch points to build engagement
•Ensure team immediate reporting of issues & incident reports & ensure all critical issues are raised within proper escalation forums
</p>
<div ><table cellspacing="0" cellpadding="0" hspace="0" vspace="0"><tbody><tr><td valign="top" align="left"><p class="MsoListParagraphCxSpFirst" ><span ><span >·</span><span > </span></span><span ><span >Collaborate with cross-functional teams to ensure successful project execution within scope, time, and budget.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Support operations and maintenance teams by offering sustainable and efficient technical solutions.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Design and technical deliver of all support the operations.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Ensure compliance with engineering standards, safety regulations, and quality assurance protocols.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Assist in drafting and modifying engineering drawings using CAD software based on guidance from senior engineers.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Participate in engineering studies and contribute to feasibility assessments and preliminary designs.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Conduct technical research to support design decisions, material selection, and system optimization.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Support in reviewing technical specifications, datasheets, and supplier documentation.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Monitor and document project progress and provide regular updates to the senior engineer or team leader.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Collect and analyze technical data from the field or operations to support process improvements.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Assist in preparing bills of materials (BOMs), technical submittals, and tender documents.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Follow up with suppliers or subcontractors on technical clarifications and documentation.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Ensure engineering records, calculations, and reports are organized and archived properly.</span></span></p><p class="MsoListParagraphCxSpLast" ><span ><span >·</span><span > </span></span><span ><span >Help identify potential engineering issues and communicate them to the team proactively.</span></span></p></td></tr></tbody></table></div><p><span ><span >Attend project meetings and workshops to gain exposure to cross-functional collaboration.</span></span></p>
???? WE’RE HIRING: SALES AGENTS!<br><br>Sales Agents – KSA & GCC Market | English Speakers ????????????<br><br>???? Role Overview<br><br>We’re looking for Sales Agents at different experience levels to join our growing KSA & GCC Market team.<br><br>If you’re a confident English speaker, passionate about sales, and motivated by targets and commissions, this is your opportunity to grow your career in a fast-paced sales environment.<br><br>???? Requirements<br><br> Experience in Sales / Telesales / Call Center Sales English Speaker – B1+ or above Strong spoken English and communication skills Comfortable handling daily sales calls and meetings in English Strong persuasion, negotiation, and closing skills Target-driven, proactive, and motivated Strong follow-up and customer-handling skills Previous experience dealing with KSA/GCC customers is a plus Own laptop available for work<br><br>???? Responsibilities<br><br>Handle outbound sales calls with international customers in the KSA & GCC markets. Understand customer needs and present suitable solutions Follow up with leads and potential customers Build and maintain strong customer relationships Handle objections and negotiate effectively Convert leads into customers and close deals Achieve daily, weekly, and monthly sales targets Maintain accurate customer information and activities on CRM<br><br>???? Benefits<br><br>???? Competitive Salary + ???? Attractive Bouns ⏰ Flexible Working Hours ????️ Friday & Saturday Off ???? Social & Medical Insurance???? Training & Development???? Career Growth Opportunities???? Dynamic & Supportive Work Environment<br><br>???? Nasr City, Cairo, Egypt | On-site<br><br>???? Ready to Grow Your Sales Career?<br><br>Whether you’re starting your journey in sales or already have solid experience, we’re looking for motivated people who are ready to sell, achieve, and grow!<br><br>???? Apply now via Linked In Easy Apply and submit your updated CV.
Key Responsibilities:<br>Manage full procurement cycle; from requisition validation and purchase order generation to goods receipt verification and invoice matching. Ensure strict compliance with official digital procurement workflow, ensuring all purchasing requests are submitted and processed exclusively through the system with all required approvals. Maintain accurate, up-to-date documentation for all purchases, purchase orders, contracts, and supplier records. Source, evaluate, and select suppliers for goods, services, and operational equipment based on quality, pricing, delivery timelines, and compliance. Prepare comprehensive Bid Comparison Matrices (technical and commercial evaluations) to support transparent decision making for management. Issue Requests for Quotations (RFQ) and Requests for Proposals (RFP) to share with vendors. Negotiate competitive pricing, payment terms, and delivery schedules without compromising quality or operational timelines. Draft, execute, and monitor Service Level Agreements (SLAs) and contracts with vendors, and service providers. Monitor supplier performance through structured KPIs and conduct periodic vendor reviews. Coordinate cross function activities with Finance, Accounts Payable, and internal stakeholders to resolve invoice discrepancies and payment holds smoothly. Ensure all purchasing activities comply with company governance rules, ethical standards, and relevant regulatory requirements. Monitor inventory levels and work with the team to ensure optimal stock levels.<br>Qualifications and Experience:<br>Bachelor’s degree in business administration, Supply Chain Management, Finance, or any related field.1–3 years of hands-on experience in procurement, purchasing, or supply chain roles. Excellent knowledge of Microsoft Office (Word, Excel, Power Point) Proficiency with ERP procurement systems. Excellent command of English Language Professional oral and written communication skills. Strong negotiation skills, analytical mindset, knowledge of contracts & SLAs.
We're hiring a Pricing Analyst – CX/BPO<br>ROLE PURPOSEThe Pricing Expert prices CX opportunities end-to-end: translating client RFP/RFI requirements into solid cost models and competitive commercial proposals. The role requires a real understanding of how a customer operation runs – operations, WFM, training, quality, support functions – and a hands-on use of AI tools to analyze and translate RFP/RFI documents faster and better.<br>KEY RESPONSIBILITIESPricing & Cost Modeling:• Build bottom-up pricing models: FTEs, productivity, shrinkage, attrition, ramp, support ratios• Structure the right commercial model per deal (per hour, per transaction, per FTE, outcome-based)• Run scenarios (volumes, languages, on/near/offshore mix) and secure target margins• Ensure pricing meets group margin targets and flag deviations with clear, quantified recommendations<br>RFP/RFI & Bid Support:• Translate client requirements (SLAs, volumes, coverage, language mix) into pricing assumptions• Use AI tools to parse, summarize, and translate multilingual RFP/RFI documentation• Own the pricing sections of proposals, working closely with solutions, operations, and sales<br>Operational Expertise & Governance:• Challenge operational assumptions (AHT, occupancy, training duration, attrition) with credibility• Cost all layers of the operating model: front-line operations, WFM, training, quality, team leadership, and support functions• Continuously improve pricing templates and automate recurring modeling tasks• Maintain cost and productivity benchmarks to sanity-check every model• Prepare pricing approval materials and support negotiations with rapid what-if analyses<br>PROFILE• 2+ years in pricing, solutioning, or commercial finance within the CX / BPO industry• Deep knowledge of customer operations models and their cost drivers• Advanced Excel / financial modeling skills• Hands-on user of AI tools (Claude, Chat GPT, Copilot...) for document analysis and translation• English profile: B2• Autonomous, rigorous, comfortable with tight bid deadlines
BI-Technologies is looking for a motivated and results-driven Inside Sales Representative to join our team and help us expand our customer base through effective lead generation and business development. If you’re confident on the phone, enjoy connecting with people, and have a passion for sales, we’d love to hear from you! Key Responsibilities Identify and generate new business leads through outbound calls, emails, Linked In, and other channels. Research and identify potential customers and decision-makers. Qualify leads and understand customer needs and business requirements. Conduct introductory calls and present BI-Technologies’ solutions and services. Schedule qualified meetings and opportunities for the sales team. Maintain accurate records of leads, activities, and follow-ups in the CRM. Follow up consistently with prospects to move opportunities through the sales pipeline. Achieve agreed lead-generation, calling, meeting, and conversion targets. Work closely with the sales and marketing teams to improve lead-generation strategies.???? What We’re Looking For1–3 years of experience in inside sales, telesales, lead generation, or business development. Excellent communication and interpersonal skills. Strong English communication skills, both verbal and written. Confident, energetic, and comfortable making outbound calls. Strong persuasion, negotiation, and objection-handling skills. Self-motivated and target-oriented with a strong sense of ownership. Good research and prospecting skills. Experience using CRM systems is a plus. Experience in technology, IT, software, or B2B sales is an advantage.???? What We Offer Competitive salary + performance-based incentives. A professional and collaborative work environment. Opportunities for career growth and development. Training and support to help you succeed. The opportunity to work with innovative technology solutions and a growing customer base.
Fabritec Software Solutions is looking for someone who can help our customers successfully adopt and use Fabritec across their operations. This is a hands-on role combining software implementation, customer training, product testing, documentation and product demonstrations. You will work closely with customers, understand how their operations work, configure Fabritec around their workflows, train their teams and help ensure successful go-live.<br>What you’ll do Implement Fabritec for new customers. Understand customer workflows and map them into the system. Configure customer environments and prepare them for go-live. Deliver online and onsite training sessions. Train different user groups including management, production, planning, quality and operational teams. Support customers during onboarding and early adoption. Test new Fabritec features before release. Identify bugs, usability issues and product improvement opportunities. Document workflows, features and implementation processes. Create user guides, tutorials and training material. Record or prepare product tutorials and walkthroughs. Maintain implementation and training documentation. Work closely with the product and development teams on customer feedback. Prepare and deliver Fabritec product demonstrations when required.<br>We’re looking for someone who Is comfortable learning complex business software. Can understand operational workflows and translate them into software processes. Communicates clearly with both technical and non-technical users. Is confident presenting and training groups of people. Is comfortable visiting customer sites and working directly with operational teams. Has strong attention to detail. Can test software systematically and document issues clearly. Can write clear documentation and instructions. Is organized and able to manage multiple customer implementations. Has strong English and Arabic communication skills.<br>Strong advantage if you have experience in Saa S or ERP/MES software implementation. Manufacturing or fabrication environments. Production, planning, quality or project management workflows. Software QA/testing. Customer training. Technical documentation. B2B software demonstrations.<br>Location: Cairo / Sheikh Zayed Work: Hybrid with onsite customer visits when required.
We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.<br><br>Job Duties<br><br>Under direct supervision, issues purchase orders in response to material requirements established by manufacturing, field operations, technology, or project management. Complies with and executes Category Management strategy in accordance with policies and procedures. Expedites, de- expedites and issues change orders to meet manufacturing, field plant or project demands. Analyzes and resolves basic Goods Receipt and Invoice Receipt issues (GRIR) with assistance as needed. Assists in creating request for quotations (RFQ) and organizing competitive biddings from various suppliers to obtain the best quality, delivery, and price for goods and services. Assists in assessing supplier performance. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Completion of an undergraduate degree in a technical, business, or similar discipline required. SAP Purchase to Pay knowledge desirable.<br><br>Qualifications<br><br>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.<br><br>Location<br><br>Plot #30 North Kattamey, Cairo, Cairo, , Egypt<br><br>Job Details<br><br>Requisition Number: 210337<br><br>Experience Level: Entry-Level<br><br>Job Family: Support Services<br><br>Product Service Line: Supply Chain Mgmt<br><br>Full Time / Part Time: Full Time<br><br>Additional Locations for this position: <br><br>Compensation Information<br><br>Compensation is competitive and commensurate with experience.
Job Summary We are looking for a Recruiter – Blue Collar in Nasr City to join our Recruitment team. The role will be responsible for managing high-volume recruitment projects, sourcing and screening candidates, and ensuring hiring targets are achieved within the required timelines. Key Responsibilities Manage blue collars and high-volume recruitment projects for multiple positions. Source candidates through Linked In, job boards, social media, databases, referrals, and other recruitment channels. Screen and shortlist candidates based on job requirements. Conduct initial phone and online interviews to assess candidates' suitability. Coordinate interviews with hiring managers and ensure an efficient recruitment process. Build and maintain a strong pipeline of qualified candidates. Follow up with candidates throughout the recruitment process and ensure a positive candidate experience. Achieve recruitment targets and meet agreed hiring timelines. Participate in recruitment campaigns, job fairs, open days, and other mass hiring activities when required. Maintain accurate recruitment trackers and candidate records. Prepare regular recruitment reports and provide updates on hiring progress. Work closely with hiring managers and internal stakeholders to understand and fulfill recruitment needs. Requirements1–4 years of experience in Recruitment / Talent Acquisition. Previous experience in blue collars or high-volume recruitment is highly preferred. Fluent in English with excellent communication skills. Strong sourcing, screening, and interviewing skills. Excellent interpersonal and relationship-building skills. Ability to manage multiple vacancies and priorities simultaneously. Target-oriented with strong follow-up and organizational skills. Ability to work effectively in a fast-paced and high-volume recruitment environment. Good command of Microsoft Office, particularly Excel. Willingness to work in Nasr City.
About the Role<br><br>We are looking for a detail‑oriented Customer Support Agent to join our Huawei Chat Account. In this role, you will handle customer inquiries exclusively through live chat, providing high‑quality technical and non‑technical support in a structured, professional environment.<br><br>This is a pure written communication role – ideal for individuals who excel at typing, multitasking, and delivering clear, empathetic, and efficient solutions without using voice channels. You will work on a premium account with a supportive team that values accuracy, customer satisfaction, and professional growth.<br><br>Important: This role operates on day‑based rotational shifts only. The latest shift ends at 10 PM – no overnight shifts are required.<br><br>---<br><br>Key Responsibilities<br><br>· Respond to customer inquiries via live chat in a timely and professional manner<br>· Troubleshoot and resolve technical and non‑technical issues efficiently<br>· Follow up on pending customer issues to ensure timely resolution<br>· Maintain accurate and detailed records of all customer interactions<br>· Collaborate with internal teams to enhance the overall customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Required)<br>· English Level: B2 – B2+ (Must)<br>· Excellent written communication and typing skills<br>· Strong problem‑solving skills with high attention to detail<br>· Ability to multitask and work effectively in a structured, target‑driven environment<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical Gr@duates: 12,000 – 14,500 EGP<br> · Non‑Technical: 10,950 – 13,200 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Social & Medical Insurance<br>· Paid training program<br>· Rotational shifts – last shift ends at 10 PM (no overnight shifts)<br>· 2 rotational days off per week<br>· Career growth and promotion opportunities<br>· Professional and supportive work environment<br>· Prime location: Maadi, Cairo
Job Description: Sales Representative (Education Industry) Position: Education Sales Representative Location: Nasr City, Cairo (On-site) Employment Type: Full-time Working Days: 5 days per week (2 days off) Industry: Education<br>Job Overview We are seeking a motivated and results-driven Sales Representative to join our growing education-focused team in Nasr City. The ideal candidate will be responsible for promoting our educational products/services, building relationships with schools, training centers, and individual clients, and driving sales growth in the education sector.<br>Key Responsibilities Actively promote and sell educational products/services (e.g., courses, training programs, educational technology, learning materials) to schools, universities, institutions, and individual learners.<br>Identify and pursue new business opportunities within the education sector in Nasr City and surrounding areas.<br>Conduct presentations, product demos, and workshops for potential clients.<br>Build and maintain strong relationships with key decision-makers in educational institutions.<br>Meet and exceed monthly sales targets and KPIs.<br>Prepare and submit sales reports, forecasts, and market feedback to the sales manager.<br>Participate in educational fairs, exhibitions, and community events to generate leads.<br>Collaborate with the marketing team to develop promotional strategies and materials.<br>Provide after-sales support and follow-up to ensure client satisfaction and retention.<br>Required Qualifications Bachelor’s degree in any field (preferably in Education, Business, Marketing, or related discipline).<br>1–3 years of sales experience, preferably in the education industry (e.g., selling courses, books, EdTech, training programs).<br>Excellent communication, negotiation, and presentation skills.<br>Strong networking and relationship-building abilities.<br>Self-motivated, target-driven, and able to work independently.<br>Proficient in Microsoft Office (Word, Excel, Power Point).good in English and Arabic.<br>Preferred Skills Previous experience selling to schools, universities, or training centers.<br>Knowledge of the Egyptian education market and curriculum systems.<br>Familiarity with CRM software.<br>Passion for education and lifelong learning.
About us:<br>Elsewedy Electric: Powering Progress, Empowering People<br>For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments. Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being. Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.<br>This job opportunity is offered by Elsewedy Electric Graduate Development Program The program is designed for Graduates with 0-2 years of experience. The program offers various job rotations, mentorships, coaching & trainings. 2024 & 2025 Graduates are welcomed to apply.<br>Key Responsibilities:<br>Develop, test, and maintain frontend and backend application features. Design, build, and integrate RESTful APIs. Develop and optimize database structures, queries, and performance. Diagnose and resolve application issues and provide technical support to end users.\Collaborate with team members to deliver high-quality software solutions. Contribute to business applications and digital transformation initiatives. Apply software engineering best practices, including OOP, SOLID principles, and design patterns. Support application security through authentication, authorization, JWT, and role-based access control. <br>Requirements:<br>Academic Qualifications: Bachelor’s degree in Computer Science, Business Informatics or any related field. Language Proficiency: Fluent in English (spoken and written) Years of Experience: 0-2 Years of experience in the same field. Computer/Technical Skills: Frontend - Backend - Data Base - Development tools - Software Engineering.
About the Role<br><br>We are looking for a detail‑oriented Customer Support Agent to join our Huawei Chat Account. In this role, you will handle customer inquiries exclusively through live chat, providing high‑quality technical and non‑technical support in a structured, professional environment.<br><br>This is a pure written communication role – ideal for individuals who excel at typing, multitasking, and delivering clear, empathetic, and efficient solutions without using voice channels. You will work on a premium account with a supportive team that values accuracy, customer satisfaction, and professional growth.<br><br>Important: This role operates on day‑based rotational shifts only. The latest shift ends at 10 PM – no overnight shifts are required.<br><br>---<br><br>Key Responsibilities<br><br>· Respond to customer inquiries via live chat in a timely and professional manner<br>· Troubleshoot and resolve technical and non‑technical issues efficiently<br>· Follow up on pending customer issues to ensure timely resolution<br>· Maintain accurate and detailed records of all customer interactions<br>· Collaborate with internal teams to enhance the overall customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Technical graduates are preferred but not mandatory)<br>· English Level: B2 – B2+<br>· Excellent written communication and typing skills<br>· Strong problem‑solving skills with high attention to detail<br>· Ability to multitask and work effectively in a structured, target‑driven environment<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical Gr@duates: 12,000 – 14,000 EGP<br> · Non‑Technical: 10,950 – 13,200 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Social & Medical Insurance<br>· Paid training program<br>· Rotational shifts – last shift ends at 10 PM (no overnight shifts)<br>· 2 rotational days off per week<br>· Career growth and promotion opportunities<br>· Professional and supportive work environment<br>· Prime location: Maadi, Cairo
Company Description TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.<br>Role Description This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.<br>Qualifications Fluency in English Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience Ability to ensure Customer Satisfaction through proactive communication and problem-solving Excellent communication and interpersonal skills Ability to work on-site in New Cairo and maintain a customer-focused approach Previous experience in a customer service or sales role is an advantage<br>Benefits & Salary Net Salary up to 21K KPIs in Euros, Upselling commissions Transportation provided + allowance (door-to-door for females) Medical insurance up to 400K per year Social insurance VPN lines for personal use Gym access Discounts in many stores Learning & Development courses Diplomas with attractive discounts Free gaming arena<br>Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off Apply Now wa.me/20102996648
Position Overview<br><br>The Social Media Moderator is responsible for managing daily community interactions, protecting brand reputation, and delivering fast, accurate customer responses across all social platforms. This role acts as a primary frontline voice for Waffarha, driving positive engagement, enforcing community standards, and channeling key customer insights back to internal teams.<br><br>Compensation & Benefits<br><br>???? Total Earning Potential: Up to EGP 15,000/month<br><br>Base Monthly Salary: EGP 12,000KPI Bonus: Avg. EGP 2,000–3,000/month based on performance (up to 20%)<br><br>????️ Insurance & Protection<br><br>Social Insurance Medical & Life Insurance<br><br>???? Perks & Growth<br><br>Waffarha Employee Discounts Occasional Grants & Employee Benefits Career Growth Opportunities — be part of a fast-growing company expanding across the MENA region<br><br>???? Work Schedule<br><br>Shifts rotate within: 8:00 AM – 11:00 PM (males) / 8:00 AM – 9:00 PM (females) Shift Length: 9 hours per shift (9 hours — 1 hour break) Days Off: 2 rotational days off per week Chat Support Track: Hybrid — flexible scheduling within shift windows<br><br>Business Objectives of This Role<br><br> Protect Brand Reputation: Respond rapidly to public comments and direct messages to prevent negative sentiment from escalating or going viral. Maintain Consistent Brand Voice: Ensure every public reply strictly aligns with brand tone, company policy, and core messaging guidelines. Reduce Response Time (SLA): Consistently hit first-response and resolution targets across all active social channels to maintain high CSAT/NPS scores. Generate Product/Ops Feedback Loops: Collect user sentiment and complaints to feed directly into product, operations, and merchant recommendation pipelines. <br><br>Key Responsibilities<br><br> Community Moderation & Engagement: Monitor, review, and respond to comments, inbox messages, and user-generated content across social platforms. Maintain active engagement, manage competition communications, and produce a tailored profile of brand stickers to connect with target user segments. Replying Strategy & Merchant Recommendations: Help create the platform’s replying strategy and build a dedicated recommendation plan featuring partner merchants to suggest to users in comment threads. Guidelines & Escalations: Enforce community standards by filtering harmful content while immediately escalating sensitive complaints or potential PR risks to the appropriate teams. Reporting & Strategy Support: Produce monthly reports detailing customer insights for cross departmental use, assist in post scheduling, support Marcom campaigns, and track relevant audience trends and hashtags. <br><br>Top 3 Success KPIs<br><br>First Response Time (FRT) Resolution Time Escalation Rate %<br><br>Qualifications & Experience Requirements<br><br> Education: Bachelor's degree in Communications, Marketing, Media, Journalism, or a related field (or equivalent practical experience). Years of Experience: 1–3 years of experience managing multi-platform social media moderation, customer service, or community management. <br><br>Technical Skills & Competencies<br><br> Social Media Inbox Tools: Proficiency in Meta Business Suite, CRM systems, or related social media management tools to manage high-volume messages/comments at scale. Language & Typing: Exceptional, clean written grammar with fast and accurate typing skills in both Arabic and English. Platform Mechanics: Solid understanding of platform algorithms, public comment vs. DM visibility, and flagging/reporting tools across Facebook, Instagram, X, Tik Tok, and other platforms. Soft Skills: Sound judgment under pressure, high attention to detail, strong organizational abilities, and professional handling of sensitive or high-risk content.
Job Description Implement recruiting strategies to meet current or anticipated staffing needs. Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals. Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes. Review employment applications and job orders to match applicants with job requirements. Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities. Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate. Interview job applicants to obtain information on work history, training, education, or job skills. Conduct reference or background checks on job applicants. Coordinate with the IT department in finalizing the process of hiring (Laptop, SIM card, mobile, etc). Schedule or conduct new employee orientations. Conduct exit interviews. Analyze employment-related data and prepare required reports. Organizes and/or attends career fairs, assessment centers, or other events. Support with Comp. & Ben. department on the salary survey process.<br>Job Requirements Bachelor’s degree in business / Human Resources.(2-6) years of experience in recruitment Previous experience in Blue and white collars. English Proficiency: Very Good (Read, Written, and Spoken) Proficient in Microsoft Office programs (Word, Excel, and Power Point ). Skills:Accountability for Results Excellent communication skills Cross-cultural sensitivity and experience Flexible and adaptable to changing demands Priorities in a high-pressure environment Ability to manage multiple projects simultaneously Results-oriented, proactive, deadline-driven Commitment to ongoing professional development
???????????? ???????????????????????????????????? – ???????????? ????????????????????????????????????????????<br>????????????????????????????????: Alexandria, Egypt???????????????? ????????????????: On-site???????????????????????????? ????????????????????: 8:45 AM – 5:00 PM (6 days a week)<br>???????????? ????????????????????????????????<br>We are looking for a ???????????? ???????????????????????????????????? to manage the complete customer order journey from the moment products are ready after production until the customer successfully receives the order.<br>The role is responsible for coordinating between production, warehouse, Shopify, shipping partners, and customers to ensure every order is processed accurately, followed up properly, and delivered on time.<br>???????????? ????????????????????????????????????????????????????????????????<br>????. ???????????????????? ???????????????????????????????????????? & ????????????????????????????<br>• Manage and monitor all customer orders through Shopify.• Review orders daily and ensure all order information is accurate.• Coordinate order preparation after production is completed.• Make sure the correct products, sizes, colors, and quantities are prepared for each order.• Update order statuses accurately and on time.• Follow up on pending, delayed, cancelled, returned, and exchanged orders.• Ensure no order is missed or left without proper follow-up.<br>????. ????????????????????????????????????????-????????-???????????????????????????????? ????????????????????????????????????????????????<br>• Follow the order process from production completion → stock availability → order preparation → shipping → customer delivery.• Coordinate with the production and warehouse teams to ensure products are available and ready for dispatch.• Identify shortages, production delays, damaged items, or incorrect products before shipment.• Ensure orders are packed correctly according to company standards.• Maintain accurate records of orders and their current status.<br>????. ???????????????????????????????? & ???????????????????????????????? ????????????????????????????????????????<br>• Coordinate with the shipping/courier company regarding all outgoing orders.• Track shipments until they are successfully delivered.• Follow up immediately on delayed, failed, returned, or undelivered shipments.• Contact customers when required to confirm delivery information or resolve delivery issues.• Monitor delivery performance and report recurring shipping problems.• Ensure orders are not unnecessarily delayed between preparation and shipment.<br>????. ???????????????????????????????? ???????????????????????????? & ????????????<br>• Handle customer inquiries related to orders, delivery, exchanges, returns, and product issues.• Follow up with customers when additional information is required to complete an order.• Handle customer complaints professionally and efficiently.• Coordinate exchanges and returns from the initial customer request until the replacement/refund process is completed.• Maintain accurate customer information and communication history.• Ensure every customer receives clear and professional communication.<br>????. ???????????????????????????? & ????????????????????????????????????<br>• Manage the complete return and exchange process.• Coordinate returned products with the warehouse team.• Verify returned items and ensure the correct action is taken.• Arrange replacement shipments when applicable.• Update Shopify and internal records after each completed return or exchange.• Monitor repeated return/exchange issues and report them to management.<br>????. ???????????????????? ???????????????????????????????????????? & ????????????????????????????????????<br>• Monitor all open and pending orders on a daily basis.• Prepare daily reports covering:• Pending orders• Shipped orders• Delivered orders• Failed deliveries• Returns• Exchanges• Customer complaints• Delayed orders• Highlight any operational issue that requires management attention.• Maintain accurate CRM and order records at all times.<br>???????????????????????????????????? ????????????????????????????????????????????????<br>• Strong experience with Shopify and e-commerce order management.• Strong communication and customer service skills.• Excellent follow-up and organizational skills.• High attention to detail.• Ability to manage multiple orders and issues simultaneously.• Ability to coordinate effectively with production, warehouse, shipping, and customer service teams.• Good problem-solving skills.• Ability to work under pressure and meet daily deadlines.• Good computer skills and proficiency in Excel/Google Sheets.• Previous experience in CRM, e-commerce, customer service, or order management is preferred.<br>???????????????? ????????????????????????????????????<br>The main objective of this position is to ensure that ???????????????????? ???????????????????? ???????????????????? ???????????????????????????????? ???????????????? ???????????????????????????????????????? ???????????????????????????????????????? ???????? ???????????????????????????????????????? ???????????????????????????????? ????????????????????????????????, with accurate Shopify management, proper internal coordination, continuous shipment tracking, and professional customer communication.<br>The CRM Executive is responsible for making sure ???????? ???????????????????? ???????? ????????????????????????????????????, ????????????????????????????, ???????????????????????????????????????????? ????????????????????????????????????, ???????? ???????????????? ???????????????????????????? ????????????????????????-????????.<br>???????????? ???????? ????????????????????<br>Send your updated CV to ????????????????????????????????????????????????@????????????????????.???????????? with the subject line ???????????? ???????????????????????????????????? ????????????????????????????????????????????
Purpose:In this role, you will be responsible for leading and managing talent acquisition, development, and retention strategies to ensure the organization attracts, develops, and retains top talent to meet business objectives. As a key player in our HR team, you will collaborate closely with senior leadership and HR colleagues to implement effective talent management programs that foster employee growth, engagement, and high performance.<br>Job Responsibilities:Design and implement talent development programs to enhance leadership and functional capabilities. Identify training needs and collaborate with external and internal stakeholders to develop learning solutions. Support the creation of career development frameworks and learning pathways. Oversee the performance management cycle, ensuring alignment with company objectives. Provide training and support to managers and employees on goal-setting, feedback, and performance evaluations. Develop and implement effective recruitment strategies to attract top talent. Lead the full recruitment cycle, including sourcing, screening, interviewing, and selecting candidates. Analyze performance data to identify areas for improvement. Develop and manage career progression frameworks to enhance internal mobility. Support succession planning efforts by identifying high-potential employees and key talent pipelines. Collaborate with leadership to build individualized development plans for key talent. Drive engagement initiatives to foster a positive and high-performing work environment. Conduct employee experience surveys and analyze feedback to recommend improvement strategies. Implement recognition programs to support a strong culture of appreciation and motivation.<br>Job Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.4 - 6 years of experience in talent management, recruitment, learning & development, or organizational development. Excellent written and spoken English language. Strong knowledge of performance management, career development, and succession planning. Proven experience in full-cycle recruitment and employer branding. Excellent communication and stakeholder management skills. Ability to analyze HR data and translate insights into actionable strategies. Strong project management skills and attention to detail.
<h2 class="h5">Job description</h2>
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<p><strong>Summary:</strong><br><strong><br>The ideal candidate will have deep expertise in customer lifecycle management, segmentation, and automation with a focus on driving retention, engagement, and lifetime value.</strong></p><br><br><p><strong>Responsibilities:</strong></p><br><br><br><p><strong>CRM Strategy & Planning:</strong></p><br><br><ul><li><p>Design and execute CRM strategies to improve app user retention, engagement, and lifetime value (LTV).</p><br><br></li><li><p>Define segmentation, targeting, and personalization frameworks for in-app and off-app communications (push,email, SMS, WhatsApp, etc.).</p><br><br></li><li><p>Align CRM objectives with broader marketing, product, and growth strategies.</p><br><br></li></ul><p><strong>Campaign Management:</strong></p><br><br><ul><li><p>Plan, build, and launch automated lifecycle campaigns (welcome series, churn prevention, win-back, etc.).</p><br><br></li><li><p>Collaborate with Product, Marketing, and Data teams to ensure timely and relevant campaign delivery.</p><br><br></li><li><p>Manage A/B testing to optimize message performance, frequency, and timing.</p><br><br></li></ul><p><br><strong>User Insights & Data Analytics:</strong></p><br><br><ul><li><p>Analyze customer behavior, segment performance, and campaign KPIs (CTR, conversion rate, retention rate).</p><br><br></li><li><p>Work with analytics tools such as Firebase, GA4, MoEngage, and HubSpot to monitor user journeys.</p><br><br></li><li><p>Present actionable insights and recommendations to stakeholders.<br></p><br><br></li></ul><p><strong>Personalization & Automation:</strong></p><br><br><ul><li><p>Implement dynamic, event-based CRM workflows and journeys based on user actions.</p><br><br></li><li><p>Leverage AI-driven recommendations for personalization (content, timing, and channel).<br></p><br><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li><p>Partner with Product, Design, and Engineering teams to improve user experience and messaging integration.</p><br><br></li><li><p>Collaborate with Marketing and Growth teams to align CRM efforts with acquisition and branding campaigns.</p><br><br></li></ul><p><strong>Requirements:</strong></p><br><br><ul><li><p>5+ years of CRM experience, ideally in e-commerce or digital marketing.</p><br><br></li><li><p>Proven track record in customer lifecycle management and campaign optimization.</p><br><br></li><li><p>Excellent communication and client relationship management skills (professional, friendly, and well-presented).Fluent in Arabic and English.</p><br><br></li><li><p>Highly proactive and results-driven, with strong follow-up and meeting management skills.</p><br><br></li><li><p>Strong analytical and problem-solving abilities with the ability to interpret and act on data effectively.</p><br><br></li><li><p>Full knowledge and hands-on experience with HubSpot and MoEngage.</p><br><br></li><li><p>Familiarity with Adtech tools (Meta, Snap, LinkedIn, etc.) is a plus.</p><br><br></li></ul>
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