Dentist Jobs in Egypt
583 Jobs Found
Key Responsibilities Develop and implement product/brand marketing strategies aligned with company objectives and revenue targets. Identify target markets and customer segments and develop appropriate marketing approaches. Prepare and execute the annual marketing plan and related activities. Conduct market research and competitor analysis to identify market opportunities and support strategic decisions. Develop strategies to improve existing products, increase market penetration, and drive sales and revenue growth. Prepare and manage the marketing budget and monitor spending against approved plans. Work closely with the Sales team to ensure alignment between marketing strategies and field execution. Conduct double visits, coaching activities, and other field-related activities according to business needs. Analyze and develop IMS data in coordination with the Sales team to evaluate market performance and identify growth opportunities. Monitor marketing activities and prepare performance reports, insights, and recommendations for senior management. Coordinate with external agencies and service providers for PR, media, AV materials, branding, standalone meetings, and group meetings. Plan and manage conferences, cycle meetings, and meetings with doctors/healthcare professionals. Manage corporate and brand communications and ensure consistent brand positioning. Support the Marketing team in achieving departmental objectives and business targets. Develop marketing initiatives focused on revenue optimization and brand growth. Requirements3–4 years of experience in the same title as Product Manager or Brand Manager within the pharmaceutical industry. CNS therapeutic area experience is required/preferred as the primary target. Candidates with Orthopedic therapeutic area experience are also acceptable. Strong experience in pharmaceutical product/brand management. Hands-on experience with marketing strategy, annual marketing plans, product positioning, and competitor analysis. Good understanding of IMS data and pharmaceutical market analysis. Experience working closely with Sales teams and field forces. Experience managing conferences, cycle meetings, doctor-related activities, agencies, and branding initiatives.
<p><h4>Location</h4>
<p>Cairo, Egypt</p>
<h4>Role purpose</h4>
<p>The Claims Retrospective Officer is responsible for the clinical assessment and adjudication of medical claims, ensuring compliance with medical necessity, policy coverage, and clinical guidelines. This role combines the expertise of a physician with the operational duties of a claims officer to deliver high-quality service and decision-making in a fast-paced environment.</p>
<h4>Key responsibilities / what you do</h4>
<ul>
<li>Conduct clinical assessments of inpatient and outpatient medical claims to ensure accuracy and compliance with policy terms and clinical guidelines.</li>
<li>Validate diagnoses, procedures, and services against medical records and policy terms.</li>
<li>Identify discrepancies, overutilization, or non-compliance with guidelines.</li>
<li>Collaborate with claims teams to support adjudication decisions and ensure alignment with medical policies and regulatory requirements.</li>
<li>Utilize AWC’s client database accurately to reflect departmental workload and facilitate effective target planning.</li>
<li>Respond to customer inquiries professionally and liaise with other departments to ensure efficient and professional responses, achieving customer satisfaction.</li>
<li>Participate in departmental medical training to expand knowledge of medical terminology and procedures and develop comprehensive claims processing skills.</li>
<li>Contribute to team and departmental productivity targets to achieve agreed SLA and provide high-level customer service.</li>
<li>Other ad hoc duties as required.</li>
</ul>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<h4>Key requirements / what you bring</h4>
<ul>
<li>Bachelor of Medicine and Surgery (Physician), Internal Medicine or Physical Therapy only.</li>
<li>Minimum 1–3 years of clinical practice or medical review experience.</li>
<li>Familiarity with ICD, CPT, DRG coding, and insurance guidelines.</li>
<li>Strong analytical and decision-making skills with high accuracy and attention to detail.</li>
<li>Proficiency in medical review systems, documentation tools, and MS Office.</li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Flexibility to adapt to changing business needs and work under pressure.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Hybrid working option available as per business requirements.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
Job Title:<br>Skincare Consultant / Pharmacist – Brand Representative (Part-time)<br><br>Location:<br>Damanhour, Beheira, Egypt (On-site at Power Gym)<br><br>Employment Type:<br>Part-time (One day per week)<br><br>About Nature Hug:<br><br>Nature Hug is a premier skincare and cosmeceutical brand dedicated to advanced, science-backed formulations and luxury therapeutic personal care. We pride ourselves on blending botanical efficacy with rigorous dermatological standards to deliver exceptional results.<br><br><br>Position Overview:<br><br>We are seeking a highly professional, articulate, and knowledgeable Pharmacist or Medical Doctor with a deep passion for skincare and cosmeceuticals to represent Nature Hug at our exclusive partition in Power Gym, Damanhour.<br><br><br>In this role, you will serve as the expert face of our brand, providing personalized skin consultations and guiding clients toward the ideal therapeutic routines.<br><br><br>Key Responsibilities:<br><br> * Act as the brand ambassador and expert skincare consultant within the gym environment.<br> * Conduct professional, science-based skin analyses and consultations for members.<br> * Recommend bespoke skincare and personal care routines tailored to individual needs using Nature Hug products.<br> * Educate clients on active ingredients, dermatological health, and the unique value of our formulations.<br>Schedule:<br> * One day per week (split into two flexible shifts):<br> * Morning Shift: 9:00 AM – 1:00 PM<br> * Evening Shift: 6:00 PM – 10:00 PM<br>Requirements:<br> * Student or graduate from Pharmacy, Medicine, Science, or any related scientific field.<br> * Strong background and genuine interest in medical cosmetics, dermatology, and skincare active ingredients.<br> * Excellent communication skills, elegant presentation, and a professional, approachable demeanor.<br> * Based in or easily commute to Damanhour.<br><br><br>Discover Our Brand:<br><br>Explore our philosophy, products, and visual identity on our website:<br>www.naturehug.shop<br><br><br>How to Apply:<br><br>If you possess the expertise and refined presence to represent the Nature Hug brand, we would love to connect with you. Please send us a direct message or apply here to schedule an interview.<br>(Competitive base salary and commission structure will be discussed during the interview).
Telesales and marketing associate is needed to work at Photon group.<br><br>Location : Dokki branch<br>Requirements:Must be a graduated DENTIST (interns are welcomed to apply) Students will be auto rejected. Must be able to work 5 days / week from Dokki branch<br>Responsibilities:Conducting calls for dentists gathering feedback and other instructed purposes. Helping in market research and data update.<br>Benifits:Marketing training and experience. Ability to grow in the field of digital dentistry. Fixed monthly salary
Company Description Al Andalous Medical Company is a leading pharmaceutical organization in Egypt with strong growth across multiple therapeutic areas. The company focuses on delivering value-added product portfolios at optimal prices, supported by premium quality standards. It aims to maximize customer-defined value by providing reliable information and medical services to healthcare professionals. By offering total quality medications that meet vital clinical needs, Al Andalous seeks to maintain a profound and leading role within selected physician segments.<br>Role Description The District Manager Ophthalmology Line is a full-time, on-site role based in Al Manşūrah. The role involves overseeing sales performance and market development for the ophthalmology product line within the assigned district. Day-to-day responsibilities include managing and coaching the field sales team, setting targets, monitoring performance, and ensuring effective territory coverage. The District Manager will build and maintain strong relationships with ophthalmologists and other healthcare professionals, provide product information and training, and ensure high standards of customer service. The role also includes analyzing sales data, implementing marketing strategies, coordinating with cross-functional teams, and ensuring compliance with company policies and industry regulations.<br>Qualifications<br> <br>Strong customer service and relationship-management skills to support healthcare professionals and key accounts. Solid understanding of medicine or pharmaceutical products, preferably with experience in ophthalmology. Proven team leadership and people-management capabilities, including coaching, mentoring, and performance management. Demonstrated sales skills, including territory management, negotiation, and achievement of sales targets. Experience in delivering training and product education to internal teams and healthcare professionals. Bachelor’s degree in Pharmacy, Medicine, Science, or a related field; postgraduate studies in business or healthcare management are an advantage. Strong analytical, planning, and organizational skills, with the ability to interpret sales data and market trends. Effective communication and presentation skills in a professional healthcare environment. Ability to work on-site in Al Manşūrah and travel within the district as required.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities: Employee Relations Act as the main point of contact for employees across all departments, ensuring timely communication, guidance, and support. Lead and coordinate employee engagement activities and events, gathering insights and feedback to enhance satisfaction and retention. Partner with the Internal Communications team to ensure clear, consistent, and engaging communication across the organization. Represent the HR department in all internal events, initiatives, and employee-facing activities. Support & guide the knowledge hub employees in understanding People & Culture department policies and assist in creating new policies required. Act as the primary focal point for expats to support in all related items as in travel arrangements (Flight + Visa), accommodation, schooling, pre-employment arrangements, hiring documents, work permit and family residency. Solve employees conflicts and provide advice needed. Employee Data & HR Operations Ensure accurate and up-to-date employee data across all HR systems and records. Oversee and conduct the onboarding and offboarding processes to deliver a smooth and positive employee experience. Manage employee requests, documentation, and transactions in compliance with internal policies and Egyptian` labor laws. Serve as the link between the Talent Management and Personnel teams, ensuring alignment and smooth workflow across all HR functions. Benefits & Employee Support Manage corporate mobile plans and accounts, ensuring proper allocation and cost efficiency. Coordinate and handle employee investigations, maintaining confidentiality and integrity throughout the process. Receives New hires pre-employment medical test results from The Knowledge Hub physician. Updates the system by adding new joiners and deleting separated employees. Handling medical insurance costs including local & international service providers payments & pre- employment medical checkups. Managing HR Systems & Reporting Support the Talent team by providing analytical insights that inform decisions on engagement, retention, and workforce planning. Apply problem-solving and critical thinking to address complex employee and operational challenges. Uploading new hires data on Oracle. Handling Oracle ERP System approvals and reports. Generating staff attendance report and sending the attendance issue to staff members and P&C payroll.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job Requirements: Bachelor s degree in business or any relevant major 3-5 years of experience in HR related functions Good experience with Microsoft Office Strong Communication & presentation skills Proficient level of English speaking & writing Problem Solving skills Analytical thinking skills</p><p></p></section>
Dental Clinic Description <br>Dr. Aya Maher Dental Clinic specializes in aesthetic dentistry and comprehensive dental care, offering patients advanced treatments to enhance both oral health and appearance. <br>The clinic focuses on personalized care, combining modern techniques with a patient-centered approach. Team members work in a professional environment dedicated to high clinical standards and ongoing learning. <br>Located in El Sheikh Zaid, the clinic serves a diverse community seeking quality dental and oral care services.<br><br>Role Description<br>The Dental Assistant will support the dental team in delivering high-quality aesthetic and general dental treatments, ensuring a safe and comfortable experience for patients. <br>Day-to-day responsibilities include preparing treatment rooms, organizing instruments and materials, assisting the dentist chairside during procedures, and supporting oral care instructions for patients. <br>The role also involves managing sterilization processes, maintaining clinical cleanliness, and helping with patient flow and scheduling as needed. <br>This is a full-time, on-site role based at Dr. Aya Maher Dental Clinic in El Sheikh Zaid.<br><br>Qualifications Candidates should possess skills in Dental Care and Dentistry to effectively support a range of clinical procedures. Candidates should possess skills in Oral Care to assist with patient education and promote preventive dental practices. Candidates should possess skills in Sterilization to ensure proper handling, cleaning, and preparation of instruments and equipment. Candidates should possess skills in Dental Assisting to provide chairside support and maintain smooth clinical workflows. Relevant diploma or certification in dental assisting or a related field is preferred. Strong attention to detail, adherence to infection control protocols, and commitment to patient safety. Good communication and interpersonal skills, with the ability to work collaboratively in a clinical team. Previous experience in a dental clinic, especially in aesthetic dentistry, is an advantage.<br><br><br><br><br>— This job is not for dentists or dental interns. Kindly wait for more job openings in the upcoming months. Thank you. —
????Tri Scan Imaging is an expanding chain of dental seeking to hire: hashtaghashtag<br>#Sales_Specialist<br>Responsible for:- Presenting and selling services using solid arguments to existing and prospective customers - Achieving agreed upon sales targets and outcomes within schedule - Coordinating sales effort with team members and other departments - Analyzing the territory/market’s potential, track sales and status reports - Supplying management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>Requirements:- BSc in Dentist or relevant field. -Sales experience in the dental and/or medical field is a plus.- Strong communication skills with a friendly customer-oriented manner.- Team worker. - Excellent command of English. - Proficiency in Microsoft Office. - Strong communication skills with a friendly customer-oriented manner. - Very Good Presentation, Customer Service, analytical & Problem Solving Skills.- Ability to work under pressure and meet deadlines while handling multi-tasks at a time. Working days: Saturday - Thursday Location: Haram.
<h2 class="h5">Job description</h2>
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<span>EyeCare Advisor </span>
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<span>LensCrafters </span>
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<span>Miami, FL, US, 33156 </span>
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<span></span></span><p><strong>Requisition ID: </strong>938493 <br><strong>Store #</strong>: 001633 LensCrafters <br><strong>Position:</strong>Part-Time<br><strong>Total Rewards: Benefits/Incentive Information</strong></p><br><br>
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<p>LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. <br>Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. </p><br><br>
<p>At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. </p><br><br>
<p>LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!<br> </p><br><br>
<br>JOB DESCRIPTION
<br><p><strong>GENERAL FUNCTION</strong></p><br><br>
<p>The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.</p><br><br>
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<p><strong>MAJOR DUTIES & RESPONSIBILITIES</strong></p><br><br>
<ul>
<li>Greets customers without delay (within 30 seconds).</li>
<li>Promptly answers the telephone (3 rings) in a friendly and courteous manner.</li>
<li>Explains all required paperwork, tests, products and services</li>
<li>Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.</li>
<li>Shows patience and courtesy to indecisive or difficult customers and patients.</li>
<li>Performs work accurately and thoroughly despite time pressure and customer volume.</li>
<li>Identifies situations involving unsatisfied customers and acts quickly for resolution. . </li>
<li>Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.</li>
<li>Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.</li>
<li>Places contact lens orders, processes shipments and properly submits invoices for payment.</li>
<li>Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.</li>
<li>Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.</li>
<li>Explains to customers “One Hour” processing and expected delivery times.</li>
<li>Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.</li>
<li>Maintains safe working environment for all associates/patients.</li>
<li>Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.</li>
</ul>
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<p><strong>RETAIL</strong></p><br><br>
<ul>
<li>Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.</li>
<li>Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary </li>
</ul>
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<p><strong>DOCTOR’S OFFICE</strong></p><br><br>
<ul>
<li>Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.</li>
<li>Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.</li>
<li>Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.</li>
</ul>
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<p><strong>BASIC QUALIFICATIONS</strong></p><br><br>
<ul>
<li>High School graduate or equivalent</li>
<li>Strong customer service skills (internal and external)</li>
<li>Knowledge of current fashion trends</li>
<li>Strong communicator and listener</li>
<li>Problem solving ability</li>
<li>Familiarity with cash register, computers and calculators</li>
<li>Organization skills</li>
<li>Sales skills</li>
<li>Strong basic math skills</li>
<li>Knowledge of office and store merchandise</li>
</ul>
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<p><strong>PREFERRED QUALIFICATIONS</strong></p><br><br>
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<li>Previous experience in customer service, retail and/or optical</li>
<li>Strong interpersonal skills</li>
</ul><br><p>This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</p><br><br>
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<p>EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</p><br><br>
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<p>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</p><br><br>
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<br><strong>Nearest Major Market: </strong>Miami </span>
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<span>Fashion Retail, Retail Sales, Optometry, Social Media, Fashion, Retail, Healthcare, Marketing </span>
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Client: Translation and Interpretation Services Company Position: Arabic Interpreter (100% Work from Home) Language: Arabic- English- Arabic Location: Work From Home (Based in Malaysia) Foreigners must relocate to Malaysia Job Scope: Consecutive interpretation- Live conversation Doctor & Patient, Banker and client etc... Working Hours: 100% night shift that changes monthly. Entry points can be any hour from 7pm, 8pm, 9pm, 10pm, 11pm, 12am, 1am, 2am, 3am etc. (8 hours online per shift, 40 hours online per week MINIMUM) Monthly basic salary RM5100 Monthly internet allowance RM62.30Monthly housing allowance RM600 (for expatriate only) <br>Qualifications Excellent listening, retention and note taking skills to maintain a high level of accuracy Ability to concentrate, stay detached from the conversation, and always remain neutral and objective Ability to quickly establish personal credibility Ability to follow client's instructions closely Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client B2CEFR English Level bilingual with Arabic language Able to work from home on a permanent basis<br>Responsibilities Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
<p><h4>Skilled dentist searching for a rewarding opportunity?</h4>
<p>Queensland, known for its picturesque scenery and flourishing dental sector, is the perfect destination for your next career step! Are you a skilled general dentist eager to embark on a rewarding career in a beautiful new location? If you're ready to take on an exciting adventure while expanding your professional horizons, this is the opportunity you've been waiting for—apply now!</p>
<p>Our client, a leader in the dental field and one of the largest dental networks across Australia and New Zealand, offers a remarkable career path. Nestled in Queensland's coastal region, beside the stunning Coral Sea, the lively town of Mackay is home to our client's two modern dental practices, both seeking enthusiastic and talented dentists to join their teams.</p>
<p>Mackay offers a balanced lifestyle with a mix of career opportunities, outdoor adventures, and community connections—perfect for those looking for both professional and personal fulfilment.</p>
<h4>About the roles:</h4>
<p>Two of our client's well-established dental practices in the charming town of Mackay are seeking full-time, dedicated dentists to join their expert teams across their 4-chair Pioneer and Mackay Town Centre locations. These practices, known for their outstanding reputation, provide a wide range of dental services, including preventative care, restorative treatments, cosmetic procedures, endodontics, and orthodontics for a loyal patient base.</p>
<p>You will collaborate with experienced clinicians and proficient dental assistants, all committed to providing top-tier, patient-focused care. With state-of-the-art equipment, a steady flow of patients, and significant opportunities for professional growth, joining these teams comes with many rewards. The practices benefit from strong leadership and a compassionate team, fostering a friendly and relaxed environment for both staff and patients.</p>
<p>Become part of a positive, team-oriented culture known for its dedication, long-lasting patient relationships, and strong community reputation.</p>
<p>If you're driven by delivering high-quality, innovative dental care and looking for a practice that values both patient care and teamwork, we encourage you to apply today!</p>
<h4>Why Mackay?</h4>
<p>Mackay is a coastal city in Queensland, Australia, located around 970 kilometers north of Brisbane. It sits within the Central Queensland region, along the Coral Sea. Known as a gateway to the Whitsunday Islands and Great Barrier Reef, Mackay is surrounded by picturesque beaches and tropical rainforests.</p>
<p>The city is positioned near the Pioneer River, offering a scenic setting and ample outdoor recreation opportunities. It's also a key center for industries like mining, agriculture, and tourism, making it a vibrant place for both work and play.</p>
<h4>Key duties</h4>
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<li>Provide comprehensive general dentistry to all age groups.</li>
<li>Provide guidance and advice on oral health and hygiene.</li>
<li>Develop treatment plans and educate patients on recommended procedures.</li>
<li>Collaborate effectively with the wider team to ensure the best patient care.</li>
<li>Uphold the clinic's high standards of hygiene, professionalism, and care.</li>
<li>Perform comprehensive dental exams and develop treatment plans.</li>
<li>Foster strong relationships with patients and team members.</li>
<li>Maintain up-to-date knowledge of dental best practice.</li>
<li>Maintain patient records.</li>
</ul>
<h4>Package and benefits</h4>
<ul>
<li>Opportunity to live and work in Mackay, Queensland.</li>
<li>Earning potential between AUD $130,000 to AUD $300,000.</li>
<li>40% commission on monthly sales revenue.</li>
<li>Support with relocation costs, visas, and dental registration—up to $12,000.</li>
<li>Flexible working schedule—a flexible roster that can be tailored around the right dentist.</li>
<li>Busy books with high earning potential.</li>
<li>Excellent company culture and a clear vision for growth.</li>
<li>Excellent opportunity to expand on your experience and clinical skills. Practice the dentistry you love, whether it's cosmetic dentistry, major restorative work, orthodontics, endodontics, or oral surgery.</li>
<li>Join a reliable and collaborative team which will provide support and guidance.</li>
</ul>
<h4>Key skills and qualifications</h4>
<ul>
<li>Willingness to relocate to Australia.</li>
<li>Bachelor's degree in Dentistry, Dental Surgery, or Dental Medicine.</li>
<li>Valid UK dental license with eligibility for Australian registration with the Australian Health Practitioner Regulation Agency (AHPRA) and associated working visas (with support from the client).</li>
<li>Hold unrestricted AHPRA registration and professional indemnity insurance.</li>
<li>Relevant qualification recognized by the Dental Board of Australia.</li>
<li>Commitment to high standard of patient-centered care and strong clinical skills and standards.</li>
<li>Experienced dentists or new graduates.</li>
<li>Growth mindset, with a willingness to expand your skills and take on new challenges.</li>
<li>Excellent communication skills with both patients and your support team.</li>
</ul></p><p></p>
???? We're Hiring: Dental Specialists (Master's & PhD Holders) As part of our continued expansion, Shiny White Dental Centers is looking for passionate and highly skilled Master's & PhD holders to join our growing multidisciplinary team. We are currently hiring specialists in: Endodontics Restorative Dentistry Prosthodontics Pediatric Oral Surgery About Shiny White Dental Centers Shiny White Dental Centers is the leading Dental Service Organization (DSO) in the Middle East, recognized for its excellence in comprehensive dental care and full-arch rehabilitation. With more than 500 dentists and employees across multiple branches, we have built an integrated healthcare ecosystem supported by advanced in-house dental laboratories, experienced administrative teams, and a collaborative clinical environment. At Shiny White, we combine cutting-edge technology, evidence-based dentistry, and multidisciplinary treatment planning to deliver exceptional patient outcomes while empowering our clinicians to grow professionally. Requirements✅Atleast Master's Degree (MSc) in one of the following specialties:Endodontics Restorative Dentistry Prosthodontics Oral Surgery✅ Valid professional license✅ Strong clinical experience in the respective specialty✅ Excellent communication and patient management skills✅ Ability to work collaboratively within a multidisciplinary team✅ Commitment to ethical practice and high clinical standards Clinical Responsibilities• Diagnose, treatment plan, and manage cases within your specialty.• Deliver high-quality, evidence-based patient care.• Collaborate with multidisciplinary specialists for comprehensive treatment planning.• Maintain accurate clinical documentation and patient records.• Follow infection control, patient safety, and quality assurance protocols.• Contribute to continuous clinical excellence and patient satisfaction. Why Join Shiny White?✨ Join one of the largest and fastest-growing dental organizations in the Middle East. We offer:• A large and established patient base• Modern clinics equipped with advanced dental technology• Fully integrated digital workflow• Multidisciplinary collaboration with experienced specialists• Continuous professional development and career growth• Structured clinical and administrative support• Competitive compensation package• A professional, ethical, and growth-oriented work environment Apply Now Join the leading DSO in the Middle East and become part of a team committed to transforming smiles through innovation, collaboration, and clinical excellence.???? Send your CV to: hr@shinywhite.com#Hiring #Dental Jobs #Dental Careers #Dentist #Masters Degree #Endodontics #Endodontist #Restorative Dentistry #Prosthodontics #Prosthodontist #Oral Surgery #Dental Specialist #Healthcare Jobs #Join Our Team #Shiny White #Middle East #Career Opportunity
<ul><li><p>A Treatment planning <strong>Dentist </strong>will be handling implantology cases digitally along with conducting sessions with English Doctors, Surgical guide, Wax up designs for a temporary restorations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>A Bachelor's degree in dentistry is a must.</strong></p></li><li><p><strong>Work as a full-time employee (on-site). (from 12PM to 9PM or from 2PM to 11PM, Monday to Friday).</strong></p></li><li><p><strong>Fluency in Italian is a must.</strong></p></li><li><p><strong>Fluency in English is a must.</strong></p></li></ul><p> </p><p><br> </p>
We are seeking a detail-oriented and highly motivated Medical Billing Specialist to join our team for an upcoming medical billing project. The ideal candidate will have experience in handling medical billing procedures, coding, insurance claims, and ensuring compliance with all healthcare regulations. You will play a key role in managing patient accounts, processing claims, and ensuring that medical services are accurately billed to insurance providers and patients. Key Responsibilities: Billing and Coding: Accurately assign codes to medical diagnoses, procedures, and services based on patient records and physician notes using ICD-10, CPT, and HCPCS codes. Claims Submission: Submit clean and accurate claims to insurance providers, ensuring compliance with healthcare regulations and payer-specific guidelines. Payment Posting: Post insurance and patient payments to accounts, ensuring that payment details are correct and discrepancies are addressed promptly. Account Follow-up: Monitor and follow up on outstanding claims, handling denials, rejections, and underpayments, ensuring timely resolution of issues. Patient Communication: Provide clear and professional communication with patients regarding their billing inquiries and explain charges or insurance processes when necessary. Compliance: Ensure that all billing practices comply with HIPAA regulations, healthcare industry standards, and insurance requirements. Documentation and Reporting: Maintain accurate and organized records of claims, payments, denials, and adjustments. Prepare reports as needed for management review. Qualifications: Proven experience in medical billing and coding (minimum 2-3 years preferred). In-depth knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with payer-specific billing requirements and insurance claim processes. Strong understanding of HIPAA regulations and patient confidentiality. Excellent attention to detail, analytical skills, and problem-solving abilities. Strong communication skills to interact with patients, healthcare providers, and insurance companies. Proficient in using medical billing software (e.g., Epic, Cerner, 3M, etc.) and MS Office Suite. Certification in Medical Billing and Coding (CPC, CBCS, or equivalent) is a plus. Ability to work independently and meet deadlines in a fast-paced environment.<br>gcmscorp@gmail.com
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Objective</b> : The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls. CM has the overall accountability for the daily operations, staff-related activities, quality control, compliance with all applicable policies & regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.</p><p>Key responsibility : People Management & Development: Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for centers employees. Develop & retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review & development plans, etc. Assist in management of the recruiting process. Support and conduct teams trainings. Leading the periodic medicaloperational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p><p>Operations management: Supervise the operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Attaining donation goals with the highest level of quality and compliance. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and authorizes final shipment. Resolve related facility issues and manage inquiries for facility information. Manage all aspects of financial oversight; setting annual budget and ensure center meets monthly financial targets. Provide leadership to ensure donor retention with high customer service levels. Create organizational culture and value systems which stimulate the morale and productivity Operate the center and manage employees to the highest standards of ethics and integrity. Provide strategic planning for donor center growth. With the marketing team, provide strategic inputs for marketing plans, follow up on execution, provide analytics and insights for optimization. Provide publicinstitutional presentations for awareness and donor recruitment activities Establish partnership with relevant governmental and private entities for brand equity and donors recruitment.</p><p>Quality & Compliance: Ensure that the center is operating with high compliance level to companys policies, procedures and regulations. Deviation management and CAPA development with timely implementation. Manage centers audit processes and help to resolve any related issues. Ensure timely response and closure to audit observations. Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible Person of a plasma collection center. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p>Back up for Center Physician: Part of the qualification for being a certified CM, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans . Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic experience required :</b> Essential: Bachelors Degree in medicine. Formal Qualification in the medical field. Diploma/masters degree in a core branch of Medicine, Egyptian Fellowship, or MBA in a Medical Related field.<br><b>Professional Experience Required :</b> Essential: Minimum 8 years of relevant experience Supervisory and people management experience for at least 3 years. Blood bank related experience. Experience in a GxP regulated environment and Quality standards. Desired: Experience in cGMP.<br><b>Computing Skills :</b> Proficiency in all Microsoft Office applications.<br><b>Personal Skills :</b> Leadership. Emotional intelligence. Assertiveness & decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to plan and execute activities for the improvement of overall operations.<br><b>Languages:</b> Excellent written and spoken English and Arabic.</p></section>
Duties and Responsibilities Functional:Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts. Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies. Maintain accurate and confidential patient records, updating files and documents as needed. Handling approval process while verifying patient information and processing the approval. Ability to perform upselling & cross-selling / promoting services to our existing customer according to their needs. Handle patients queries personally or via email. Handle cash and bank related transactions if assigned and ensure100% accuracy. Record & maintain all patients data. Ensure accurate & timely data entry into the system with zero errors. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process. Inform the patients about the available services, products, and promotions. Encourage patients to provide feedback on services provided and their overall experience. Ensure that the entire process is completed within the mandated Turn Around Time. Work closely with healthcare professionals to ensure seamless communication and coordination of patient care Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey. Maintain a professional and courteous manner while protecting confidential patient information.<br>Job Requirements Education:Bachelor’s degree from reputable university.<br>Experience:0-2 years Experience in medical center, customer service or related experience in a healthcare setting is preferred. Pharmaceutical/ Insurance/ medical/ healthcare background is a plus. Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.<br>Skills:Very good in English. Superior written and verbal communication skills. Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations. Excellent communication skills and customer handling skills. Strong problem solving and analytical skills. Flexible team player. Eagerness to learn and be a pillar of support for the larger brand team. Proactive, Energetic, Action Oriented, and detail-driven Time Management.<br>Job expectations:Customer Care Coordinator will work 48 hours per week. Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues. Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally. Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays. Company operates shift patterns & rosters that are designed around the needs of the business and medical center. Weekends/Off Days are variable/ change on a rotational weekly basis. Customer Care Coordinator could be relocated or assigned to another center/location based on business needs & performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management. Punctuality: Responsible for arriving to work on time. Wearing company required full uniform according to management instructions and internal dress code policy. A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training. Ensure full attendance & completion of training course provided by the company.<br>Customer Care Coordinator position at Reception area Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business. Customer Care Coordinator are company frontliners and will work at Reception area. Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
تعلن جامعة الجلالة عن حاجتها لشغل وظيفة<br><br>أخصائي سكن جامعي<br><br>المسؤوليات والواجبات الأساسية<br><br>مرافقة الطلاب الجدد إلى غرفهم، وتسليمهم العهدة الخاصة بهم، بما يشمل المفاتيح والأثاث، وتعريفهم بمرافق المبنى والقواعد المنظمة للإقامة بالسكن الجامعي.المرور الدوري على الغرف والممرات للتأكد من النظافة والالتزام بالتعليمات، ورصد أي مخالفات، مثل استخدام الأجهزة الكهربائية غير المصرح بها.رصد الأعطال داخل الغرف والمرافق، بما في ذلك أعطال السباكة والكهرباء والتكييف، وفتح طلبات الصيانة ومتابعة الفنيين حتى الانتهاء من أعمال الإصلاح.التعامل الأولي مع الحالات الصحية الطارئة واستدعاء طبيب الجامعة أو الإسعاف عند الحاجة.تسجيل ومتابعة كشوف الحضور والغياب اليومية، خاصة في سكن الطالبات، والتأكد من الالتزام بمواعيد الدخول والإغلاق المعتمدة.إعداد التقارير الدورية ورفعها إلى مدير الإدارة.تنفيذ ما يستجد من أعمال أخرى ذات صلة بطبيعة العمل.<br><br>المؤهلات والشروط المطلوبة<br><br>مؤهل جامعي مناسب.خبرة عملية لا تقل عن 3 سنوات في مجال السكن الجامعي أو المجالات المشابهة.<br><br>المهارات والكفاءات<br><br>مهارات تنظيمية وإدارية جيدة.مهارات تواصل فعالة.القدرة على إعداد التقارير والمتابعات الدورية.إجادة استخدام الحاسب الآلي.القدرة على العمل ضمن فريق.<br><br>السمات الشخصية<br><br>الدقة في مراجعة كشوف الحضور والانصراف وسجلات العهدة وفواتير الخدمات.القدرة على كسب ثقة الطلاب مع الحفاظ على الحدود المهنية اللازمة لتطبيق القواعد واللوائح.الالتزام بالحفاظ على سرية البيانات والمعلومات.
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<p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b><p><span>As a Senior Training and Education Specialist – Medical Education, you play an important role in advancing clinical knowledge and therapy adoption among healthcare professionals within the CRDN portfolio. Your day typically begins by collaborating with cross functional teams such as medical affairs, clinical, marketing, legal, compliance and commercial leaders to identify educational needs related to new therapies, clinical evidence, or procedural advancements.</span></p><br><p><span>You regularly review feedback from physicians, field teams, and program participants to refine medical education content and ensure that learning materials remain clinically relevant, evidence based, and aligned with global medical education standards. This helps ensure that educational initiatives effectively support safe and appropriate therapy adoption.</span></p><br><p><span>A key part of your role involves planning and delivering high quality medical education programs for healthcare professionals through formats such as workshops, symposia, proctorships, and hands on training sessions. You work closely with clinical experts and faculty to develop structured programs that enhance physicians’ understanding of procedures, clinical outcomes, and best practices.</span><br> </p><br><p><span>You also support the development of medical education materials, course structures, and learning methodologies that facilitate effective knowledge transfer. This may include coordinating training centers, managing faculty engagement, and ensuring programs are executed in line with compliance and regulatory guidelines.</span></p><br><p><span>Throughout the process, you collaborate with internal stakeholders to evaluate the effectiveness of education programs, track participation and learning outcomes, and identify opportunities to strengthen clinical engagement. As a senior professional, you may also lead key medical education initiatives, guide program planning, and support the development of sustainable physician education platforms that contribute to long term therapy growth and improved patient care</span></p><br><p><b><span>Responsibilities may include the following and other duties may be assigned.</span></b></p><br><ul><li><p><span>Plan, develop, and delivertraining programs focused on products, procedures, and therapies to support commercial, marketing, and enabling functions.</span></p><br></li><li><p><span>Gather relevant information and insights required to design training programs; develop course content, training materials, and learning methodologies; and coordinate the creation of supporting training tools and aids.</span></p><br></li><li><p><span>Ensure all training programs align with organizational objectives and comply with global training certification requirements.</span></p><br></li><li><p><span>Collaborate closely with internal stakeholders to maintain alignment and ensure the effectiveness and relevance of training initiatives.</span></p><br></li><li><p><span>Regularly review and update training content and lesson plans to address evolving training needs and ensure technical information remains current and accurate.</span></p><br></li><li><p><span>To track the learning outcome and therapy adoption</span></p><br></li></ul><p><b><span>Required Knowledge and Experience: </span></b></p><br><ul><li><p><span>8+ years of relevant experience in a clinical laboratory environment, clinical training, field sales or support within the medical device or healthcare industry, or equivalent experience.</span></p><br></li><li><p><span>OR Associate’s Degree with 6+ years of relevant experience</span></p><br></li><li><p><span>OR Bachelor’s Degree with 4+ years of relevant experience.</span></p><br></li><li><p><span>Demonstrated experience developing and delivering technical or clinical training programs.</span></p><br></li><li><p><span>Ability to manage training projects from design through implementation.</span></p><br></li><li><p><span>Strong analytical and problem solving skills with the ability to improve processes, systems, or training effectiveness.</span></p><br></li><li><p><span>Excellent communication skills with the ability to influence and collaborate with senior internal stakeholders and cross functional teams.</span></p><br></li><li><p><span>Experience mentoring or coaching colleagues and coordinating work across project teams.</span></p><br></li><li><p><span>Ability to work independently while managing multiple priorities in a dynamic environment.</span></p><br></li><li><p><span>Exposure or experience of interventional cardiology is good to have .</span></p><br></li></ul><p><b>Physical Job Requirements</b><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p></p><br><p><span><b>Recruitment Fraud Alert</b> </span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind: </span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. </span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. </span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. </span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>. </p><br><p></p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). </div>
<p><strong>Role Overview:</strong></p><p>We are seeking a motivated Dentist (Junior or Experienced) to join ALIGNA as a</p><p>Clinical Success Specialist. This role is central to supporting ALIGNA’s rapid growth and digital</p><p>orthodontic transformation. Acting as the first point of contact for new customers, you will ensure smooth</p><p>onboarding, effective training, and successful utilization of ALIGNA’s clear aligner solutions, while</p><p>collaborating closely with internal and external stakeholders.</p><p></p><p><strong>Key Responsibilities</strong></p><ol><li><p>Educate orthodontists and general practitioners on ALIGNA systems, protocols, and workflows.</p></li><li><p>Provide clinical guidance during onboarding, including case design support tailored to each doctor’s treatment preferences.</p></li><li><p>Serve as the primary clinical contact for new customers, facilitating case revisions and supporting adoption of new clinical products.</p></li><li><p>Assist with the review of clinical records (presentations, images, radiographs, intra-oral scans) for education and marketing purposes.</p></li><li><p>Track and monitor ALIGNA cases, revisions, refinements, and clinical outcomes, providing feedback and best-practice recommendations.</p></li><li><p>Maintain proactive communication with internal teams (Territory Managers, Customer Service, Commercial Heads) and external partners (labs, imaging centres).</p></li><li><p>Develop training materials and tools to help ALIGNA designers understand customer preferences and workflows.</p></li></ol><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications:</strong></p><ol><li><p>Degree in Dentistry, Dental Surgery, or Dental Medicine is A must</p></li><li><p>Minimum 2 years of clinical experience, ideally with clear aligner treatment.</p></li><li><p>Strong customer service and commercial mindset; experience in cross-functional and start-</p></li><li><p>up environments is a plus.</p></li><li><p>Excellent communication skills in English and Arabic, with the ability to influence across</p></li><li><p>teams.</p></li><li><p>Proficiency in Microsoft Office, especially Outlook.</p></li><li><p>Willingness to co-travel up to 30% (one day /Week in the Market).</p></li></ol><p></p><p><strong>Core Competencies:</strong></p><ul><li><p>Clinical expertise and credibility.</p></li><li><p> Strong problem-solving and analytical skills.</p></li><li><p> Effective presentation and training delivery.</p></li><li><p>Results-oriented with focus on KPIs and customer success.</p></li><li><p>Collaborative team player with adaptability in dynamic environments.</p></li></ul><p></p>
Nurse Case Manager Department Job Title: Nurse Case Manager Department: Patient Support Programs Location: Remote Travel: 0% Calian Manager: Program Manager Education: College or University Level: Junior, Intermediate, Senior Status: Full-Time or Part-Time Summary of Position: The Nurse Case Manager (NCM) is responsible for managing all aspects of the reimbursement environment and program support for assigned physicians in each geographical area. An expert in regional government payer policies and procedures, the NCM supports the regional needs of the client and works directly with the in-house team to facilitate the enrolment, reimbursement, and scheduling process to ensure patients have easy access to their prescribed therapy. The individual also assists the physicians in assessing the needs of each patient resulting in increased patient program enrollment and improved patient outcomes Accountabilities • Customizes program elements to meet the needs of assigned prescribing physicians. • Reviews patient status and assists the prescribing physician to complete patient enrolment, prepare Special Authorization (SA) petitions for public or private coverage by auditing patient charts, assessing previous therapies and tests to complete the SA. • Completes all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards • Welcomes each patient to the program and captures required patient information. • Provides therapy guidelines for patients and physicians. Proactively helps resolve client issues with regards to assigned physicians. • Ensures patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy. • Coordinates private and public coverage activity directly with insurers following program Standard Operating Procedures. • Follow up with patients regarding the outcome of reimbursement navigation. • Provide information and navigate patient through financial assistance. • Identifies obstacles to obtaining coverage and channels this information to the Associate Program Manager • Participate in scheduled Key Opinion Leader (KOL) physician meetings with Sales Representatives. • Develops strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed. • Provides service presentation to KOL physicians in collaboration with the Sales Representatives on new program initiatives. • Acts a liaison and provides ongoing feedback to the Patient Assistance Program based on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance. • Maintain ongoing communication with Program Manager, physicians, physician office staff, client representatives, patients and nursing team as requires. Competencies: • Proven track record of leadership abilities, demonstrating proactiveness in identifying customer needs and ownership in executing solutions. • Strong communication and interpersonal skills. • Ability to develop professional relationships effectively with external customers and internal associates. • Organizational skills that demonstrate ability to prioritize and manage deliverables, and to effectively navigate within a matrix organization. • Ability to establish and encourage patient autonomy. • Ability to manage challenging patient situations with empathy and patience. • Ability to understand and apply medical and/or business knowledge to all aspects of role while complying with professional and ethical standards of practice. • Computer skills (Word/Excel). Qualifications Level Junior: • College or university degree in nursing. • Holds a current and active nursing license in good standing. • Advanced English B2 & French level B2. • 1 year of case management experience preferred. • Minimum 2 years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Qualifications Level Intermediate: • College or university degree in nursing. • Holds a current and active nursing license in good standing. • Advanced English. • 1-2 years of case management experience preferred. • 2-3 years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Qualifications Level Senior: • College or university degree in nursing. • Holds a current and active nursing license in good standing with applicable province • Advanced English. • 2+ years of case management experience preferred. • 3+ years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Working Conditions and / or Job Requirements: • Must possess mobility to use standard office equipment, including a computer (finite movements such as typing), telephoning and other office functions. • Requires mental stamina to maintain attention to detail despite interruptions, and vision to read printed materials and a computer screen. Direct Reports: • None