Delivery Jobs in Egypt

Role Objectives:To support the end-to-end acquisition and onboarding of frontline Delivery Associates (couriers) with a strong focus on last-mile, high-volume, blue-collar hiring. This role is execution-driven, ensuring Breadfast consistently builds a reliable DA workforce to meet daily operational demand.<br><br>Roles & Responsibilities:Mass Hiring Execution:Conduct large-scale sourcing and recruitment campaigns to attract frontline Delivery Associates. Execute sourcing activities across job boards, referrals, field campaigns, and open days. Screen candidates for suitability, cultural alignment, and operational readiness. Maintain a fast-moving pipeline to ensure continuous DA availability across regions.<br>Onboarding Operations: Deliver standardized onboarding sessions for new Delivery Associates. Ensure all new hires complete documentation, training, and equipment issuance. Coordinate with Operations to ensure smooth handover of new DAs into active shifts. Track show-up rates, attendance, and early performance during the onboarding period.<br>Field & Workforce Support: Support the Senior Specialist and Lead in executing district-level hiring plans. Provide real-time reporting on hiring progress, attendance at drives, and bottlenecks. Assist with organizing and running large-scale recruitment days and field drives.<br>Process Adherence & Improvement: Follow established recruitment and onboarding SOPs to ensure consistency. Highlight issues or bottlenecks in field hiring and propose practical solutions. Support the rollout of new recruitment tools or process changes.<br> Required Education, Knowledge, and Skills:<br>Bachelor’s degree in Operations, Human Resources, Business, or equivalent experience.1–3 years of experience in high-volume, blue-collar recruitment (preferably last-mile delivery, logistics, or stores). Hands-on experience conducting mass hiring campaigns, job fairs, and field sourcing. Strong organizational and coordination skills to manage multiple hiring drives. Effective communication and candidate engagement skills. Basic knowledge of recruitment tools (ATS) and onboarding processes. High resilience and adaptability to fast-paced operational environments.

Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide.<br><br>Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services.<br><br>In Egypt, Siemens Mobility is delivering one of the country’s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region.<br><br>Today, we are recruiting for a Construction Delivery Director to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.<br><br>What are my responsibilities? <br><br>Develop and implement the construction execution strategy and oversee site delivery for the construction scope. Define, establish, and maintain the Consortium Site Policy in collaboration with Consortium partners, ensuring compliance with the Contract and Consortium Agreement requirements. Ensure the effective application of the Consortium Site Policy across Siemens’ scope. Define, monitor, and regularly update Consortium target milestones and the integrated site schedule, and report progress to the Consortium to support the achievement of Steering Committee objectives. Identify and propose appropriate mitigation measures to Consortium members in case of delays or deviations from the agreed schedule. Integrate and coordinate the overall site schedule with subsystems and Consortium partners. Manage and monitor the Siemens site schedule and report progress against agreed objectives and milestones. Collaborate closely with all project functions to maximize harmonization, coordination, and synergies across the project. Represent the consortium externally on site-related matters with key stakeholders. Manage and coordinate interfaces with the Employer and the Employer’s Representative. Coordinate and manage site access requirements for traction power substations, alignment works, and related infrastructure, including bridges, culverts, and wayside structures. Oversee and coordinate site construction activities covering Main Line Works, including track laying, catenary, signaling, and communication, as well as wayside structures and traction power substations. Ensure compliance with EHS, Quality, and Security requirements across the assigned work scope. Monitor and update the Employer’s alignment works and evaluate anticipated access dates to support future site access and construction planning. <br><br>What do I need to qualify for this job? <br><br>A bachelor’s or a master’s degree in any related engineering discipline. A relevant professional certification in project or construction management is an advantage. Hands-on experience in: Large-scale infrastructure or railway construction projects, with strong exposure to site execution, construction planning, site access, interface management, and coordination across multiple subsystems, contractors or Consortium partners. Minimum of 15 years of relevant professional experience, including significant experience in senior construction management or site electrical installation roles on complex, large-scale projects. Strong in: Leadership, stakeholder management, communication, negotiation, coordination, problem-solving, decision-making, and conflict resolution, with the ability to operate effectively in a complex, multicultural, and international project environment. Experienced in managing construction execution strategies, integrated schedules, project milestones, construction interfaces, and mitigation plans, while ensuring delivery against agreed project objectives. Experienced in managing interfaces with employers, employer’s representatives, consultants, consortium partners, subcontractors, and other key project stakeholders. Previous experience working on railway, high-speed rail, metro, or other major transportation infrastructure projects, particularly within a Consortium or multi-partner environment is a plus. Fluent English is a must; knowledge of Arabic or another additional language is an advantage.<br><br>What else do I need to know?<br><br>As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.<br><br>At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds<br><br>Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com<br><br>We are looking forward to receiving your online application.<br><br>Please note: Only complete applications can be considered in the selection process.

We’re reinventing the market research industry. Let’s reinvent it together.<br><br>At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.<br><br>The Client Delivery team is responsible for ensuring the seamless and effective delivery of our consumer behaviour analysis to a diverse clientele, including brand manufacturers, retailers, media companies, and municipal institutions. This involves managing the flow of data collected from ongoing consumer panels, which use methods like barcode scanning, receipt capture, and loyalty card records, across a wide range of markets from food and personal care to emerging verticals like Home, DIY, and Leisure. The team acts as a crucial link between the intricate data collection processes and the client's strategic needs, translating complex consumer purchase and usage information into actionable insights.<br><br>Role Purpose:<br><br>The Client Delivery Executive ensures accurate and timely delivery of consumer data to clients. This includes attribute and report maintenance, keeping data up to date; efficient ticket execution, resolving client queries; rigorous QC execution, guaranteeing data accuracy; and fostering a strong dictionary team relationship for consistent data definitions. They translate complex data into actionable insights, providing crucial support to clients.<br><br>Key Responsibilities:<br><br>Attribution: Complete attribution maintenance for all attribute types post set up, true and false hierarchies maintenance, Attribution QC (lifting alerts and comparison mapping checks) Attribution Global: Responsible for the Global Attributes (i.ie Brand Footprint) attribution maintenance in line with the global requirements Database Outputs: Produce and deliver databases to translate our partners' requirements into reporting deliverables while providing analysis and supporting in data processing procedures related with business software. Manage the maintenance of My Worldpanel Deliverables User access & permissions: Ability to update and maintain user (s) access and permissions for all MWP contracted data; Manage the change requests and/or Company re-name actions in relation in to User Access; and ability to manage the cyclical password reset process for training and reporting accounts Operations Relationships: A strong and effective partnership within the delivery teams (attribution, coding and best spoke reports) and the Governance Leads, ensuring a timely resolution to all client delivery queries, requests or issues Process and Continuous Improvement: Responsible for the quality of the output, checking and reviewing all executions have inputted into the system correctly and on time, to the defined quality standards Team, People and Self Development:Build knowledge of the Grocery Market to ensure understanding is present for Attributes and how they should be managed Proactively developing your understanding of Clients Permissions and how this links to their final output Engage with your line manager - seeking their feedback, input and contribution to your development - act upon it appropriately and asking for advice when relevant Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible Actively participate in training programmes to develop the required skills and seeks opportunities to practice and apply what you have learned in training<br><br>What You'll Bring to Numerator<br><br>Required Skills/Experience:<br><br>Bachelors degree Professional proficiency in partner onshore language (English and French or Spanish or Portuguese) English professional proficiency - minimum B2 Level is required. Excellent written and verbal communication skills Partner management - ability to build and maintain strong relationships across regions. High knowledge of office automation in Excel - formulas Ability to make timely decisions with minor supervision Experience working in a previous Coding, product classification or reports delivery role is desirable Be able to write, read, comprehend, reason, and perform basic mathematic calculations and data analysis.

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.netJob purpose: Regional leadership role responsible for overseeing the end-to-end planning and execution of product roadmaps across one or more regions. This includes full ownership of feature planning, coordination, and delivery within assigned regional scopes. Key accountabilities and decision ownership:Own and drive the end-to-end delivery of the product roadmap for one or more regions, ensuring alignment with strategic priorities and business goals. Lead end-to-end planning and tracking of features, ensuring timely execution, cross-squad coordination, and clear visibility of progress, risks, and dependencies. Act as the primary communication bridge with regional business stakeholders, setting clear expectations on delivery timelines, scope, and outcomes. Lead Program Increment (PI) planning activities, ensuring alignment across squads, proper scoping of initiatives, and realistic capacity planning. Own the release management process for regional roadmap features, coordinating with product, engineering, QA, and operations to ensure smooth, high-quality deployments. Drive continuous improvement across delivery processes, identifying bottlenecks, optimizing team collaboration, and ensuring agile best practices are embedded at scale. Make informed delivery decisions at the tribe/regional level, including reprioritization, timeline adjustments, and resolution of cross-functional delivery challenges. Must have technical/professional qualifications:Over 10 years of project management experience, including at least 3-4 years of hands-on Agile experience, with a strong background in SAFe (Scaled Agile Framework) methodologies. BSC in Computer Science/Engineering or a related field is preferred. Scrum certification is a Must (CSM/PSM I/SAFe) In-depth knowledge of Agile methodologies (SCRUM and SAFe ( is a must Payment Gateway Experience is a prefer. Fin Tech background is a prefer. Understand basic fundamentals of iterative development. Understand other processes and methodologies and should be able to articulate them and leverage other techniques to provide value to a team. Understand basic fundamentals of software development processes and procedures. Understand the value of commitments to delivery made by a development team. Understand incremental delivery and the value of metrics. Understand backlog tracking, burndown metrics, velocity, and task definition.<br>Our values guide how we think and act - They describe what we care about the most C ustomer first - It’s embedded in our design thinking and customer service approach O pen - Openness allows us to constantly improve and evolve R eal - No jargon and no excuses! B old - Constantly challenging ourselves and our way of thinking. R esilient – If we fail, we bounce back stronger than before. C ollaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

Company Description Andalusia for Healthcare Business Solutions specializes in designing flexible, user-friendly, and adaptive healthcare management systems to address the complex challenges faced by the healthcare industry. Focused on meeting high-quality requirements, Andalusia helps customers optimize operational processes and enhance overall profitability. The organization brings innovative solutions to streamline workflows and improve efficiency in healthcare management.<br>Role Description This is a full-time, on-site position based in Alexandria, Egypt. The Software Delivery Manager will oversee the successful delivery of software projects, ensuring that they meet client expectations and project objectives. Responsibilities include managing project timelines, leading cross-functional teams, collaborating with stakeholders, allocating resources, and maintaining alignment with organizational goals. The role requires proactive problem-solving, strategic planning, and efficient communication to ensure timely and quality delivery of software solutions.<br>Qualifications Must be Alexandria resident or open to re-allocate Strong analytical skills to evaluate project challenges and develop solutions Strong hands-on knowledge in . NET architecture, design patterns and microservices. Experience in program management to plan, execute, and deliver software projects Effective team management skills to lead cross-functional teams and manage resources Excellent communication skills to collaborate with stakeholders and provide regular updates Background in consulting to understand client needs and offer tailored solutions Proficiency in project management tools and methodologies Bachelor’s degree in Computer Science, Software Engineering, Business Administration, or a related field Previous experience in healthcare or software industries is an advantage

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Technical Delivery Manager to oversee and coordinate project management activities across multiple telecommunications network domains, ensuring delivery aligns with customer priorities, timelines, and quality standards. This role focuses on managing project phases across the end-to-end lifecycle, supporting programme delivery while collaborating with cross-functional and international stakeholders.</p> <h4>What you’ll do</h4> <ul> <li>Manage end-to-end project delivery, with a strong focus on implementation phases aligned to business priorities</li> <li>Coordinate project management activities across multiple network domains such as Mobile & Fixed Access, Core, Transmission, OSS, and Cloud Engineering</li> <li>Support feasibility studies, design coordination, development, testing, and transition into operations</li> <li>Align project scope, timelines, budget, and quality KPIs with customer expectations</li> <li>Apply delivery frameworks and quality standards to ensure consistency and compliance</li> <li>Define and maintain project plans, ensuring alignment with wider programme milestones</li> <li>Identify, track, and mitigate risks and issues to minimise business impact</li> <li>Maintain clear, customer-focused communication with stakeholders and project teams</li> <li>Ensure accurate and timely project reporting in governance tools</li> <li>Support budget tracking, cost control, and delivery reporting activities</li> <li>Contribute to service portfolio development and continuous improvement initiatives within the DMaaS community</li> </ul> <h4>Who you are</h4> <ul> <li>Demonstrated experience (3+ years) in project management within telecommunications or network environments</li> <li>Strong understanding of end-to-end network architecture and interdependencies</li> <li>Knowledge of project management methodologies (e.g., PRINCE2, PMP)</li> <li>Experience managing stakeholders across virtual, cross-cultural environments</li> <li>Able to analyse information, prioritise effectively, and make informed decisions</li> <li>Skilled in communicating clearly and professionally in English (written and spoken)</li> <li>Capable of managing multiple projects or workstreams simultaneously</li> <li>Understanding of financial and budgeting principles within project environments</li> <li>Degree in telecommunications, computer science, or a related field</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to global and regional telecommunications projects</li> <li>Opportunity to collaborate with diverse, international teams and stakeholders</li> <li>Structured frameworks and methodologies to strengthen delivery capabilities</li> <li>Participation in large-scale transformation initiatives across network domains</li> <li>Continuous learning through knowledge-sharing and community engagement</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project and programme management practices within telecom environments</li> <li>Stakeholder engagement across complex, multi-market ecosystems</li> <li>Risk management and delivery optimisation techniques</li> <li>Telecom network architecture and cross-domain integration knowledge</li> <li>Financial tracking and reporting within project delivery contexts</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Title: Infrastructure Service Delivery Tech Lead - ITSector: IT<br>Job Summary:Ensuring IT systems business continuity and minimizing disruptions in the event of data loss or IT equipment failure in the event of a disaster or emergency. Manage IT infrastructure new projects. Follow up with IT stockholders Appling governance & Security requirements with IT stockholders.<br>Key Responsibilities:•Preparing, monitoring and managing the IT recovery process testing to ensure the restoration of normal operations within the defined RTO.•Follow up with IT applications owners to update the recovery document with changes in process, resources & team information.•Update IT disaster plan documents.•Preparing & managing Testing new IT systems readiness in disaster site before going live.•Collaborate with IT stockholders to Prepare new system disaster recovery process documents.•Preparing DRP Governance & audit requirements.•Follow up with IT applications owners & infrastructure admins implementing IT governance & Security requirements.•Document incidences, issues & corrective actions during recovery process.<br>Requirements:Technical Expertise (Hands-On Required).•good understanding of IT infrastructure, network systems, software applications, information security & disaster recovery / business continuity•good skills in managing IT infrastructure projects, including planning, execution & monitoring.• very good verbal & written communication skills to interact with vendors, & IT members.•good presentation skills.•good negotiation & work under stress skills.<br>Qualifications:•Bachelor's degree in computer science, information technology, business administration or a related field.• ITIL & project management certified is briefed.•Minimum 8 years of experience within IT support, system administrator or project management roles•Banking experience is preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Manager Job Description &amp; Summary We are seeking an experienced Planning Lead with a strong background in project planning and schedule management to support the successful delivery of complex infrastructure and capital programmes. This role is critical to establishing and maintaining robust, integrated project schedules, monitoring progress against agreed baselines, and providing clear, insightful reporting that enables effective decision-making throughout the project lifecycle. The Planning Lead brings structure, transparency, and accountability to programme timelines, ensuring projects remain aligned, realistic, and delivery-focused. Working closely with project managers, contractors, and client stakeholders, the Planning Lead will lead schedule development and control at project level, drive planning governance, and support performance analysis and recovery planning. The role offers the opportunity to influence outcomes across major projects while building capability within delivery teams, with strong potential to progress into senior programme or portfolio-level planning leadership positions. Who we re looking for Do you have a strong background in project planning and schedule management, with the ability to create structure, drive accountability, and support timely delivery across complex infrastructure programmes? We're looking for a Planning Lead to oversee project planning and scheduling activities across major capital projects. The main focus of the role is to establish and maintain robust project schedules, monitor progress against baselines, and provide clear reporting and analysis that supports effective decision-making throughout the project lifecycle. About the Planning Lead role We're looking for a professional who can lead schedule management at project level and provide the structure needed to manage timelines in a disciplined and transparent way. In this role, you will develop and maintain integrated schedules, assess progress and deviations, and support project teams with schedule analysis, reporting, and planning governance. You will work closely with contractors, project managers, and client stakeholders to ensure schedules are realistic, aligned, and consistently maintained. You will also support planning governance through reviews, steering meetings, and the application of planning standards and tools. This role offers strong growth potential into senior programme planning or portfolio-level leadership roles. Your responsibilities Those in the Planning Lead role are responsible for: Leading the development, maintenance, and control of project schedules, ensuring approved baselines are established and monitored across all delivery stages. Creating and maintaining Level 1 to Level 4 schedules, integrating contractor inputs, resources, milestones, and relevant cost interfaces. Monitoring schedule performance, identifying deviations, and producing clear progress reports and recovery insights for project leadership and clients. Validating schedules and supporting schedule risk assessments to improve planning reliability and delivery confidence. Facilitating planning reviews and steering meetings to support consistent decision-making and accountability across stakeholders. Providing guidance and training to project participants to ensure consistent application of scheduling tools, standards, and reporting practices. Supporting the overall delivery strategy by safeguarding timelines and strengthening coordination across the project lifecycle. Skills and experience required You will hold a degree in engineering, construction, project management, or a related discipline. You will bring at least seven years of experience in planning and scheduling for capital, construction, or infrastructure projects. You will have strong knowledge of baseline development, progress measurement, delay analysis, and schedule risk assessment methods. You will be proficient in Primavera P6, MS Project, and related project controls or scheduling software. You will possess strong leadership, facilitation, and stakeholder management skills, with the confidence to work across complex project environments. You will be highly organised, analytical, and proactive, with the ability to translate schedule data into meaningful project insight. About the team This role forms part of a broader project controls and delivery function supporting complex infrastructure and capital programmes. The team helps clients improve project performance through disciplined planning, reliable controls, and transparent reporting. You will work with project management, contractors, and client teams to create better visibility, stronger governance, and more predictable delivery outcomes. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will hold a degree in engineering, construction, project management, or a related discipline. You will bring at least seven years of experience in planning and scheduling for capital, construction, or infrastructure projects. You will have strong knowledge of baseline development, progress measurement, delay analysis, and schedule risk assessment methods. You will be proficient in Primavera P6, MS Project, and related project controls or scheduling software. You will possess strong leadership, facilitation, and stakeholder management skills, with the confidence to work across complex project environments. You will be highly organised, analytical, and proactive, with the ability to translate schedule data into meaningful project insight.</p><p></p></section>

Job Title: Logistics & Delivery Officer Department: Operations<br>Job Purpose<br>The Logistics & Delivery Officer supports smooth and timely delivery operations at the Fulfillment Center by ensuring order quality, dispatch readiness, driver compliance, and accurate operational reporting. The role focuses on maintaining high delivery standards, identifying operational issues, and supporting efficient last-mile execution.<br>Key Responsibilities<br>Delivery Quality & Accuracy Perform final checks on outgoing orders to ensure quality, accuracy, and proper packaging. Verify recipient details, labeling, cooling requirements, and product condition before dispatch. Identify and report damages, discrepancies, and non-conformities. Dispatch & Delivery Operations Coordinate with the Operations Center Supervisor and drivers to ensure timely dispatch. Support loading activities and ensure orders are handled and arranged securely. Monitor dispatch flow, particularly during peak periods, to minimize delays and missed deliveries. Driver Support & Compliance Brief drivers on delivery priorities, quality standards, and operational requirements. Ensure compliance with delivery SOPs, safety guidelines, and product handling standards. Conduct spot checks on driver readiness, vehicles, uniforms, and delivery equipment. Issue Resolution Identify and escalate delivery quality or operational issues. Support investigations into late, incorrect, or failed deliveries and customer feedback. Assist with corrective actions to prevent recurring issues. Reporting & Documentation Maintain accurate daily records of quality checks, rejected items, discrepancies, and dispatch readiness. Support weekly reporting on delivery performance, quality trends, and operational gaps. Maintain documentation and compliance records to support operational audits.<br>Qualifications & Experience Education Bachelor's degree or diploma in Logistics, Supply Chain, Operations, Business Administration, or a related field. Experience2–4 years of experience in logistics, last-mile delivery, fulfillment, or operational roles. Hands-on experience in fast-paced delivery or fulfillment operations is preferred. Experience working with drivers, dispatch operations, and delivery quality is an advantage. Skills Good understanding of last-mile delivery and dispatch operations. Strong operational and problem-solving skills. Ability to monitor delivery quality and identify operational gaps. Good reporting and Microsoft Excel skills. Knowledge of operational SOPs, quality standards, and compliance requirements. Key Attributes Detail-oriented and quality-focused. Hands-on and comfortable working in a fast-paced fulfillment environment. Strong coordination and communication skills. Able to handle operational issues and priorities effectively.<br>About Floward :<br>Floward Life Page Floward Corporate<br>Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking a Programme Delivery Lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT &amp; Digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p><br><br><br><b>What you’ll do</b> <br> <p>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards<br>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams (including sprint, scrum, testing, integration, and release)<br>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments<br>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency<br>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting<br>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions<br>Use data-driven insights to track performance, including effort and cost burn-down analysis<br>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps<br>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders<br>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</p><br><br><br><b>Who you are</b> <br> <p>Egyptian national currently residing in Egypt<br>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end<br>Certified in PMP or PRINCE2 Practitioner<br>Knowledge of application and software development lifecycle methodologies<br>Experience leading transformation initiatives and managing cross-cultural, matrixed teams<br>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures<br>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills<br>MBA or equivalent postgraduate qualification is desirable<br>Strong stakeholder management skills, with the ability to engage and influence senior audiences</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br> <p>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation<br>Exposure to diverse technologies, cross-functional teams, and international stakeholders<br>A collaborative environment that encourages innovation, continuous improvement, and ownership<br>Professional growth through complex programme delivery and stakeholder engagement<br>Access to industry-leading tools and methodologies in programme and Agile delivery</p><br><br><br><b>What skills you will learn</b> <br> <p>Advanced programme governance and lean delivery methodologies<br>Financial management and forecasting within large-scale technology programmes<br>Data-driven performance tracking and reporting techniques<br>Cross-cultural leadership and stakeholder influence at senior levels<br>Enhanced expertise in Azure DevOps and Agile delivery frameworks</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul> <br><br><br><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a programme delivery lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT & digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p> <h4>What you’ll do</h4> <ul> <li>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards</li> <li>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams including sprint, scrum, testing, integration, and release</li> <li>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments</li> <li>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency</li> <li>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting</li> <li>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions</li> <li>Use data-driven insights to track performance, including effort and cost burn-down analysis</li> <li>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps</li> <li>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders</li> <li>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</li> </ul> <h4>Who you are</h4> <ul> <li>Egyptian national currently residing in Egypt</li> <li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li> <li>Certified in PMP or PRINCE2 Practitioner</li> <li>Knowledge of application and software development lifecycle methodologies</li> <li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li> <li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li> <li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li> <li>MBA or equivalent postgraduate qualification is desirable</li> <li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation</li> <li>Exposure to diverse technologies, cross-functional teams, and international stakeholders</li> <li>A collaborative environment that encourages innovation, continuous improvement, and ownership</li> <li>Professional growth through complex programme delivery and stakeholder engagement</li> <li>Access to industry-leading tools and methodologies in programme and Agile delivery</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and lean delivery methodologies</li> <li>Financial management and forecasting within large-scale technology programmes</li> <li>Data-driven performance tracking and reporting techniques</li> <li>Cross-cultural leadership and stakeholder influence at senior levels</li> <li>Enhanced expertise in Azure DevOps and Agile delivery frameworks</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a technically skilled and customer-focused individual to support Vodafone Germany’s service operations by validating installation and maintenance activities across internet and TV services. This role ensures service quality, supports partners post-completion, and contributes to achieving consistent, high-quality customer experiences within a 24/7 operational environment.</p> <h4>What you’ll do</h4> <ul> <li>Validate service delivery by reviewing installation and maintenance activities for Vodafone TV and fixed products.</li> <li>Ensure services meet defined quality standards and customer requirements across different network layers.</li> <li>Manage multiple operational activities simultaneously while maintaining service excellence.</li> <li>Take ownership of complex and long-running issues, ensuring resolution within agreed SLAs and KPIs.</li> <li>Collaborate with internal teams and external partners to resolve technical issues effectively and professionally.</li> <li>Provide post-completion support to service partners and confirm successful service outcomes.</li> <li>Work within a rotational shift model, including weekends and public holidays, to ensure continuous service availability.</li> </ul> <h4>Who you are</h4> <ul> <li>Experience in technical support or technical validation within complex solutions environments (2+ years).</li> <li>Strong knowledge of fixed networks and TV products, including areas such as IP networking, routing, and switching.</li> <li>Ability to manage end-to-end product portfolios and resolve complex technical challenges.</li> <li>Fluent in German and English (minimum C1 level, written and spoken).</li> <li>Analytical mindset with the ability to interpret technical data and identify solutions.</li> <li>Strong communication and stakeholder management skills with a customer-oriented approach.</li> <li>Degree in a relevant technical field or equivalent practical experience.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international operations supporting Vodafone Germany’s customer base.</li> <li>Opportunity to work on advanced fixed and TV technologies within a dynamic environment.</li> <li>Development within a collaborative, cross-functional and partner-driven ecosystem.</li> <li>Experience in service quality management and customer satisfaction improvement.</li> <li>A role with continuous learning opportunities in complex technical support scenarios.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced troubleshooting and validation techniques for telecom and TV services.</li> <li>Stakeholder management across global teams and external partners.</li> <li>SLA/KPI-driven service performance management.</li> <li>Multitasking and prioritisation in high-demand operational environments.</li> <li>End-to-end understanding of Vodafone’s fixed and TV product ecosystems.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a technical delivery portfolio lead to oversee a portfolio of IT and digital delivery programmes supporting Vodafone UK’s enterprise strategy. This role is responsible for leading a team of project professionals and ensuring the successful, end-to-end delivery of complex, geographically distributed technology initiatives. The position plays a key role in driving business process transformation, embedding best practices, and enabling innovation through data, analytics, and AI-led initiatives while maintaining strong alignment with organisational objectives.</p> <h4>What you’ll do</h4> <ul> <li>Lead and support a team of approximately 10–15 project professionals, fostering a collaborative and high-performance culture</li> <li>Act as a key service interface for UK IT & digital portfolios</li> <li>Coach, mentor and support team capability development</li> <li>Continuously improve delivery practices and ways of working to enhance efficiency</li> <li>Plan, allocate and monitor team utilisation, including recruitment and capability development</li> <li>Define clear objectives, roles and performance expectations aligned with strategic goals</li> <li>Manage stakeholder relationships across multiple functions and seniority levels</li> <li>Oversee end-to-end project delivery, ensuring outcomes are achieved on time, within scope, quality and budget</li> <li>Ensure adherence to governance standards and project management best practices</li> <li>Manage risks, issues and dependencies with effective mitigation and escalation</li> <li>Provide accurate operational and performance reporting</li> <li>Collaborate with external partners and internal matrix teams to deliver outcomes</li> <li>Leverage AI technologies and data analytics to enhance delivery effectiveness and decision-making</li> <li>Drive quality, consistency, and process excellence across the portfolio</li> </ul> <h4>Who you are</h4> <ul> <li>Strong leadership and people development capabilities</li> <li>Proven experience in project and portfolio delivery within IT or telecommunications environments</li> <li>Confident communicator with strong stakeholder engagement and negotiation skills</li> <li>Skilled in managing complexity, resolving conflicts and influencing outcomes</li> <li>Experience in managing distributed teams and working within matrix organisations</li> <li>Knowledge of business transformation, digital delivery, and data-led decision-making</li> <li>Demonstrated ability in financial planning, budgeting and resource management</li> <li>Familiarity with partner and vendor management</li> <li>Well-organised, detail-oriented and able to manage multiple priorities effectively</li> <li>Holds a relevant degree in computer science, engineering, telecommunications or management</li> <li>Certified in recognised project management frameworks such as PRINCE2, PMP, Agile or SAFe</li> <li>Fluent in English</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead strategic, high-impact programmes within a global organisation</li> <li>Exposure to senior stakeholders and complex international delivery environments</li> <li>A collaborative culture focused on continuous learning and innovation</li> <li>Ability to shape delivery practices and influence transformation initiatives</li> <li>Career development through leadership experience and cross-functional engagement</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced portfolio and programme leadership techniques</li> <li>Strategic stakeholder management at senior organisational levels</li> <li>Application of AI and data analytics in delivery optimisation</li> <li>Large-scale resource and financial planning</li> <li>Driving enterprise-wide transformation and operational excellence</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Technical Delivery Project Coordinator to support the UK IT portfolio delivery team in managing business demand, delivery, and governance of CAPEX-funded initiatives. This role will focus on supporting or independently delivering low to medium complexity projects within an assigned portfolio, enabling end-to-end delivery from mobilisation and design through to transition into IT operations. The role involves working across multiple systems, stakeholders, and third parties, ensuring delivery meets quality, time, and cost expectations.</p> <h4>What you'll do</h4> <ul> <li>Support or lead assigned projects within a portfolio, ensuring end-to-end delivery aligned with governance standards</li> <li>Act as a project or delivery coordinator, building and supporting cross-functional teams to achieve project objectives</li> <li>Identify and engage stakeholders, suppliers, and delivery partners from project initiation through delivery lifecycle</li> <li>Develop project plans, including timelines, dependencies, resource needs, and critical paths</li> <li>Contribute to the creation of business cases and cost estimates</li> <li>Monitor and control project performance against defined plans and success metrics</li> <li>Ensure integration of all workstreams into a unified delivery plan</li> <li>Manage stakeholder communication plans and maintain alignment throughout delivery</li> <li>Forecast and manage resource requirements including people, technology, and financials</li> <li>Support governance compliance and ensure adherence to Vodafone delivery methodologies</li> <li>Facilitate collaboration between internal teams and external partners to deliver outcomes</li> <li>Contribute to continuous improvement of delivery processes and stakeholder engagement practices</li> </ul> <h4>Who you are</h4> <ul> <li>An Egyptian national residing in Egypt</li> <li>Early-career professional with 0–2 years of relevant experience in project delivery, ideally within ICT or technology environments</li> <li>Strong communication and interpersonal skills, able to collaborate effectively across teams</li> <li>Demonstrated ability to coordinate tasks and manage priorities in a structured manner</li> <li>Understanding of telecommunications or IT environments is advantageous</li> <li>Familiarity with software development lifecycle concepts is beneficial</li> <li>Ability to quickly acquire new technical knowledge and apply it in a delivery context</li> <li>Basic leadership capability with the ability to support and motivate team members within a matrix environment</li> <li>Experience using tools such as Microsoft Excel, PowerPoint, Visio, or Project</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to develop hands-on experience in end-to-end project delivery within a global organisation</li> <li>Exposure to international stakeholders, systems, and delivery frameworks</li> <li>A collaborative and supportive environment focused on learning and development</li> <li>Career growth opportunities within technology delivery and programme management</li> <li>Involvement in strategic transformation initiatives impacting Vodafone UK</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Project planning, coordination, and delivery management fundamentals</li> <li>Stakeholder engagement and communication across multiple organisational levels</li> <li>Resource forecasting and utilisation management</li> <li>Governance processes within large-scale technology programmes</li> <li>Practical exposure to telecommunications systems and digital transformation delivery</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who we are</p><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture</p><p>About this Role</p><p>We are seeking a Programme Delivery Lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT &amp; Digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p><p>What you ll do</p><ul><li>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards</li><li>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams (including sprint, scrum, testing, integration, and release)</li><li>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments</li><li>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency</li><li>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting</li><li>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions</li><li>Use data-driven insights to track performance, including effort and cost burn-down analysis</li><li>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps</li><li>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders</li><li>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</li></ul><p>Who you are</p><ul><li>Egyptian national currently residing in Egypt</li><li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li><li>Certified in PMP or PRINCE2 Practitioner</li><li>Knowledge of application and software development lifecycle methodologies</li><li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li><li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li><li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li><li>MBA or equivalent postgraduate qualification is desirable</li><li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation</li><li>Exposure to diverse technologies, cross-functional teams, and international stakeholders</li><li>A collaborative environment that encourages innovation, continuous improvement, and ownership</li><li>Professional growth through complex programme delivery and stakeholder engagement</li><li>Access to industry-leading tools and methodologies in programme and Agile delivery</li></ul><p>What skills you will learn</p><ul><li>Advanced programme governance and lean delivery methodologies</li><li>Financial management and forecasting within large-scale technology programmes</li><li>Data-driven performance tracking and reporting techniques</li><li>Cross-cultural leadership and stakeholder influence at senior levels</li><li>Enhanced expertise in Azure DevOps and Agile delivery frameworks</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us</p><p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p>Alert</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Egyptian national currently residing in Egypt</li><li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li><li>Certified in PMP or PRINCE2 Practitioner</li><li>Knowledge of application and software development lifecycle methodologies</li><li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li><li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li><li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li><li>MBA or equivalent postgraduate qualification is desirable</li><li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li></ul><p></p></section>

<p>تعلن شركة Zhejiang Huili (تكتل تصنيعي وتجاري رائد مقرّه الصين) عن فتح باب التوظيف للانضمام إلى فريقنا المتنامي.</p><p><br>نحن متخصصون في حلول الصيدلة والرعاية الصحية الشاملة، ونبحث عن كفاءات مميزة للعمل على تطوير وتوسيع نطاق أعمالنا في القطاعات التالية:<br>مجالات العمل والمنتجات:<br>الكبسولات الفارغة: (توفير أجود أنواع الكبسولات الجيلاتينية والنباتية بمختلف المقاسات).<br>الآلات والصناعات الصيدلانية: (معدات خطوط الإنتاج، التعبئة، والتغليف الصيدلاني).<br>المكونات الدوائية والمواد الفعالة (APIs): (توريد خامات دوائية عالية الجودة وفق المعايير العالمية).<br>الفيتامينات والمكونات الغذائية الصحية: (مكملات ومغذيات لدعم صناعة الأغذية والصحة العامة).<br>المكونات والمواد الخام التجميلية: (حلول ومواد مبتكرة لشركات ومصانع مستحضرات التجميل).</p><p><br>المهام والمسؤوليات الرئيسية:<br>إدارة وتطوير عمليات المبيعات والتسويق لمنتجات الشركة في الأسواق المستهدفة.<br>بناء علاقات تجارية قوية وطويلة الأمد مع العملاء، المصانع، والشركات الدوائية والتجميلية.<br>متابعة عمليات التوريد، الاتفاقيات التجارية، وتلبية متطلبات العملاء الفنية والتجارية.<br>دراسة السوق وتحليل المنافسين لتحديد فرص النمو الجديدة.</p><p>&nbsp;</p><p>الاحتياجات والمتطلبات:<br>خبرة عملية في مجالات المبيعات أو التجارة الخارجية (تُفضل الخبرة في القطاع الدوائي أو التجميلي).<br>إجادة اللغة الإنجليزية إجادة تامة (تحدثاً وكتابة)، وتعد اللغة الصينية ميزة إضافية.<br>مهارات ممتازة في التفاوض، التواصل، وإدارة العلاقات التجارية.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Purpose of the Role</strong><p>The Client Delivery Manager is the single point of accountability for the delivery of a major enterprise software platform to a large utility client. The role owns the client relationship day-to-day, drives contractual milestones through to formal acceptance, and protects both the delivery schedule and the commercial terms of the contract.</p><br><br><p>This is a governance and relationship role, not an engineering one. The postholder works in partnership with CTO and with a Product Manager who owns scope definition, and with Business Development Director who owns the commercial relationship above the project.</p><br><br><strong>Key Responsibilities</strong><i><strong>Client Relationship</strong></i><ul><li>Act as the client's primary point of contact for all delivery matters.</li><li>Run the weekly status meeting and issue the written status report and action log.</li><li>Maintain and actively manage the client stakeholder map - control centre engineers, IT, procurement, and the executive sponsor.</li><li>Escalate early and in writing. No issue should reach the company first from the client's side.</li></ul><i><strong>Delivery Governance</strong></i><ul><li>Own the master schedule and drive it against contractual milestones.</li><li>Maintain the RAID log (risks, assumptions, issues, dependencies) and review it weekly with the delivery team.</li><li>Coordinate FAT, SAT, UAT, training, and go-live readiness in partnership with the Technical Delivery Lead.</li><li>Chair the bi-weekly steering committee with both executive sponsors.</li></ul><i><strong>Commercial Protection</strong></i><ul><li>Drive milestone acceptance sign-offs, which are the contractual triggers for invoicing.</li><li>Enforce change control: no scope moves without a documented, priced, and signed change request.</li><li>Flag margin risk, schedule slippage, and dependency failures to the Delivery Director before they translate into cost.</li><li>Support Business Development on change order pricing and expansion opportunities.</li></ul><i><strong>Internal Coordination</strong></i><ul><li>Translate client requirements and complaints into work the engineering team can consume.</li><li>Interface with the Product Manager on scope definition and backlog priority, protecting the product roadmap from unmanaged client-specific demands.</li><li>Direct the Project Coordinator on documentation, minutes, trackers, and the invoicing pack.</li><li>Shield the engineering team from unmanaged client interruption.</li></ul><i><strong>Post Go-Live</strong></i><ul><li>Transition the account into support and SLA governance.</li><li>Identify follow-on work and hand qualified opportunities to Business Development.</li></ul><br><strong>Requirements</strong><i><strong>Essential</strong></i><ul><li>Bachelor's degree in engineering, computer science, or a related field.</li><li>Seven or more years in delivery or project management of enterprise software for large organisations.</li><li>Demonstrated experience delivering to Egyptian utility, government, or state-owned clients - including procurement culture, approval chains, and formal correspondence.</li><li>Track record of owning contractual milestones through to client acceptance and payment.</li><li>Strong technical literacy: able to read architecture diagrams, interrogate estimates, and recognise when an engineering explanation does not hold.</li><li>Fluent Arabic and English, including formal written reporting (French or German is a plus).</li></ul><i><strong>Desirable</strong></i><ul><li>Exposure to SCADA, EMS, ADMS, or OT environments in any capacity.</li><li>Familiarity with utility control centre operations.</li><li>PMP, PRINCE2, or an equivalent project management qualification.</li><li>Prior experience working with transmission or distribution utilities.</li></ul><i><strong>Attributes</strong></i><ul><li>Comfortable being the person who says no to the client.</li><li>Writes clearly and often - the paper trail is part of the job.</li><li>Curious about the technical domain without wanting to do the technical work.</li></ul><br><strong>Success Measures - First 12 Months</strong><ul><li>Milestone acceptance sign-offs obtained on or ahead of contractual dates.</li><li>Collections achieved against invoiced milestones.</li><li>Zero unpriced scope delivered.</li><li>Client escalations resolved at project level rather than escalated to executive level.</li><li>Steering committee cadence maintained without slippage.</li></ul><br> <br><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <h4>What you’ll do</h4> <h4>Who you are</h4> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <h4>What skills you will learn</h4> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p data-path-to-node="7"><br></p><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p data-path-to-node="9,1,0">Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p data-path-to-node="9,2,0">Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p data-path-to-node="9,3,0">Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p data-path-to-node="9,4,0">Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p data-path-to-node="9,5,0">Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p data-path-to-node="9,6,0">Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p data-path-to-node="9,7,0">Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p data-path-to-node="9,8,0">Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p data-path-to-node="9,9,0">Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div><br></div><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p data-path-to-node="11,1,0">Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p data-path-to-node="11,2,0">ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p data-path-to-node="11,3,0">6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p data-path-to-node="11,4,0">2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p data-path-to-node="11,5,0">Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p data-path-to-node="11,6,0">Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p data-path-to-node="11,7,0">Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p data-path-to-node="11,8,0">Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p data-path-to-node="11,9,0">Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div><br></div><p data-path-to-node="12"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="13">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</p><p data-path-to-node="13">✨ We ????????????????</p><p data-path-to-node="13">✨ We ???????????????? ????????????????????????????????</p></div>

<p>We are looking for an enthusiastic and results-driven Spanish Team Leader to inspire, coach, and empower our customer service teams while driving operational excellence and outstanding customer satisfaction. Take the Next Step in Your Leadership Career As a Team Leader, you will play a key role in managing daily contact center operations, developing your team, and ensuring the highest standards of service quality. This is an exciting opportunity to work in a multinational environment where your leadership skills will directly contribute to operational success and continuous improvement. Key Responsibilities Spanish Contact Center Team Leader Lead and oversee the daily operations of the contact center, ensuring compliance with company policies, service standards, and performance objectives. Coach, motivate, and develop a team of Spanish-speaking customer service representatives to consistently deliver an exceptional customer experience. Monitor individual and team performance through KPIs and operational metrics, identifying improvement opportunities and implementing effective action plans. Handle escalated customer concerns and complaints, ensuring timely and satisfactory resolutions. Collaborate with cross-functional teams to improve workflows, optimize operational efficiency, and enhance service delivery. Foster a positive and engaging work environment by promoting employee development, recognition, and team morale. Stay informed about industry trends, customer service best practices, and emerging contact center technologies. Conduct regular coaching sessions, training, and performance reviews to ensure continuous development and adherence to service standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Communications, or a related field.</li><li>1+ year of experience as a Team Leader within a Contact Center or BPO environment.</li><li>Native or near-native proficiency in Spanish, with excellent verbal and written communication skills.</li><li>Strong leadership, coaching, and people management skills with the ability to inspire high-performing teams.</li><li>Experience working with CRM systems and contact center technologies.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Ability to manage multiple priorities and perform effectively in a fast-paced environment.</li><li>Previous experience in the Translation &amp; Localization industry is considered a strong advantage.</li></ul>