Database Developer Jobs

Company Description <br>Max AB is the fastest-growing B2B business in the retail industry in Egypt. Established in 2018 as an E-commerce platform allowing local underserved merchants and mom-and-pop shops in Egypt and Morocco to grow, increase their revenues, and enhance their own quality of life. Max AB strives to empower retailers who want to maximize their revenues. In addition to its e-commerce services, Max AB introduced Max AB Cash in 2021. Max AB Cash is a fintech service that enables local merchants to accept payments for various services that their end customers may require. This feature allows retailers to offer a more comprehensive shopping experience to their customers by facilitating secure and convenient payment transactions. Driven by our merchant-obsessed mindset and our sense of social responsibility, we are working our way to achieving sustainable development goals while creating a socially responsible business that makes the world a better place where everyone can be included.<br><br>Key Responsibilities: <br>Update and manage the daily collection plan based on operational requirements and order volumes. Review and debrief couriers’ run sheets to identify delayed or unfulfilled collection orders and ensure they are planned for the following day. Prepare the daily operational plan for other order types, including Credit, Default, and CAAS. Monitor the automation process to ensure all collection orders are correctly assigned across Greater Cairo (GC) and Delta. Provide on-ground Team Leaders (TLs) with hourly performance reports to track progress and identify operational gaps throughout the day. Handle and follow up on on-ground team requests through the Jira ticketing system. Monitor collection orders assigned to the E-commerce team and reassign unfulfilled orders back to the Collection team after the cut-off time. Handle and follow up on Customer Support tickets raised through the Max Support ticketing system. Monitor the fulfillment of all collection orders assigned to on-ground couriers and take the necessary actions to ensure successful completion. Coordinate with relevant stakeholders to resolve operational issues and minimize delayed or unfulfilled orders. Prepare and share the End-of-Day (EOD) performance report, highlighting group-level performance, fulfillment status, and key operational gaps. Maintain accurate operational records and ensure timely reporting of collection performance and exceptions.<br>Key Requirements1–3 years of experience in Operations, Logistics, Last-Mile, Collection Operations, or a similar field. Strong understanding of daily operational planning and order fulfillment processes. Good analytical and problem-solving skills with the ability to monitor performance and identify operational gaps. Strong attention to detail and ability to work with large volumes of data and orders.

Customer Service Agent – Travel & Tourism Join one of Egypt’s established and leading travel companies. We take pride not only in our growth, but in the people behind it. We value talent, potential, and professional development, providing a supportive environment where ambitious people can build meaningful careers.<br>We are looking for a Customer Service Agent to join our Cairo team. The ideal candidate is communicative, organized, solution-oriented, and capable of providing excellent support to travelers before, during, and after their experiences. Key Responsibilities Customer Support: Handle customer inquiries through calls, email, Whats App, and other communication channels. Booking Support: Assist customers with booking details, tour arrangements, pickup information, and itinerary-related inquiries. Pre-Tour Coordination: Contact customers before their activities to confirm necessary details and ensure smooth arrangements. Problem Resolution: Handle customer concerns, booking modifications, and operational issues efficiently and professionally. Customer Follow-Up: Maintain communication with customers when required and ensure a high level of satisfaction throughout their experience. Internal Coordination: Communicate effectively with Operations, Reservations, and other departments to resolve customer requests. Data & Records: Maintain accurate customer, booking, and communication records. Service Quality: Represent Sheba Tours professionally and contribute to maintaining our customer-service standards. Requirements Education: Bachelor’s degree; Tourism & Hotels, Languages, Business Administration, or related fields are preferred. Languages: Fluent Arabic proficiency and Very Good to Fluent English proficiency, both written and spoken. Strong communication and interpersonal skills. Good problem-solving skills and ability to remain professional under pressure. Strong attention to detail and organizational skills. Comfortable communicating with international customers. Experience: Previous customer service or tourism experience is an advantage, but motivated fresh graduates with the right skills and potential are strongly encouraged to apply. Working Conditions & Compensation Location: Sheraton, Cairo – Office-Based Office Working Hours: 3 hours per day Weekly Holiday: Provided Net Salary: 15,000 EGPAdditional Compensation: Performance-based commission & bonus system<br>Due to the nature of travel operations and customer support, certain situations may require remote availability outside the regular 3 office hours when needed. This does not mean continuous working hours; rather, team members may be required to respond to or follow up on specific time-sensitive matters when necessary.<br>Who We're Looking For We're not only looking at years of experience. We value communication skills, responsibility, adaptability, and genuine potential. If you're motivated, enjoy communicating with people, can solve problems effectively, and want to develop your career within a growing travel company, we'd be happy to hear from you. Sheba Tours | Since 2009

Job Description: Account Manager<br>Location: Maadi, Cairo, Egypt (Full-time, On-site)<br>Industry: Marketing Services / Creative Agency<br>working hours : 10-6 two days off<br><br><br>Role Overview<br>You will own the day-to-day client relationships, acting as a trusted advisor who understands their business goals deeply. Your role is to translate client objectives into clear, actionable briefs for our internal teams and ensure the seamless execution of projects that drive real results. This is a client-facing role that requires a strategic mindset, exceptional organizational skills, and a passion for delivering world-class service.<br><br><br>Key Responsibilities<br>Client Relationship & Strategy<br>Serve as the main point of contact for a portfolio of key client accounts. Build and nurture strong, long-term relationships with clients, understanding their industry, brand voice, and competitive landscape. Proactively identify opportunities for account growth, upselling, and cross-selling agency services. Lead strategic conversations with clients, turning their business goals into effective marketing strategies. Project & Campaign Management<br>Oversee the end-to-end execution of client projects, from initial brief to final delivery, ensuring they meet quality standards, timelines, and budgets. Coordinate and brief internal teams—including creative, content, and digital marketing specialists—to execute campaigns flawlessly. Manage client expectations through clear, proactive, and consistent communication. Identify potential issues early and develop solutions to ensure client satisfaction and project success. Performance & Reporting<br>Monitor campaign performance and KPIs, using data-driven insights to provide strategic recommendations and optimize future initiatives. Prepare and present regular performance reports to clients, clearly communicating results, insights, and next steps. Qualifications & Requirements<br>Experience:<br>1-3 years of proven experience in account management or a similar client-facing role, specifically within a marketing, advertising, or creative agency. Graduated from AUC OR GUCDemonstrated success in managing multiple client accounts and projects simultaneously in a fast-paced environment. Skills & Knowledge:<br>Strong understanding of digital marketing strategies, including social media, content marketing, and branding. Excellent communication, presentation, and negotiation skills in both English and Arabic. Strong commercial awareness and a client-centric mindset. Highly organized with meticulous attention to detail and a proactive problem-solving ability. Proficiency in project management and CRM tools is a plus. Personal Attributes:<br>A "go-getter" with a results-driven mentality. A trusted partner who can confidently challenge ideas and provide expert guidance. Thrives in a collaborative team environment and enjoys building genuine relationships. What We Offer<br>The opportunity to work on meaningful brand-building projects for a diverse portfolio of clients. A dynamic, strategy-led, and creative work environment. A collaborative culture where your contributions have a direct impact on the agency's success. A role with significant ownership and the chance to grow with a rapidly scaling agency.

Head of Sales — Egypt Cairo | Permanent | Senior base salary + commission Reports to the Managing Director, G4S Egypt<br>About the opportunity G4S Egypt — part of Allied Universal, the world's largest security services company — is appointing a Head of Sales to own the commercial engine of the business. You will lead a team of four Account Executives, carry a personal target alongside the team target, and sit at the MD's table on every decision that touches revenue. This is a player-coach role. You will be in front of clients every week — not reviewing a dashboard from a desk.<br>What you will do Own the annual sales plan and the number for G4S Egypt — new logos, renewals, and growth in existing accounts Lead, coach, and performance-manage four Account Executives, including joint client visits and deal reviews Personally lead the largest and most complex pursuits — manned security, integrated solutions, and multi-site contracts Run the pipeline in Salesforce with discipline: stage hygiene, forecast accuracy, and weekly reviews the MD can rely on Build senior relationships across corporate, industrial, logistics, healthcare, and government-adjacent clients in Cairo and beyond Work with Operations and Finance on pricing, margin, and mobilisation so what you sell is what we can deliver Report to the MD on pipeline health, win/loss, and forecast — with the data, not a story<br>What we are looking for Eight or more years in B2B sales, with a clear record of winning new business — not only renewing it Three or more years running your own pipeline and forecasting in Salesforce Experience leading a sales team of three or more people with a combined target Background in services sold to businesses — security, facilities management, outsourcing, logistics, or business services. FMCG, retail, telco, pharma, and banking sales are a different motion and are unlikely to transfer Comfortable selling at MD, COO, and Procurement level, and comfortable being told no Fluent Arabic and professional English<br>Why G4S Egypt A package rebuilt for a genuine Head of Sales we know what this role pays in Cairo and we are paying it Uncapped commission on the deals that matter most Direct line to the MD and real authority over strategy, pricing, and team A global brand behind you when you walk into a room — and a global career map behind that A team of four in place. You are not starting from zero<br>To apply Apply through Linked In and answer the short screening questions. Shortlisted candidates complete a short online assessment we will contact you directly back through Linked In

Company Description Qardy is the first leading online lending marketplace in Egypt and the MENA region, focused on serving small and medium-sized enterprises (SMEs). The company offers a diverse range of financial programs, including long-term and short-term loans, leasing, and factoring solutions. By bridging the gap in debt financing, Qardy supports business growth and sustainability for SMEs. The organization is committed to promoting financial inclusion and empowering entrepreneurs through accessible and transparent financial services. Job Purpose : To provide independent, objective assurance and advisory services that evaluate and enhance the company's corporate governance, risk management, internal control frameworks, and regulatory compliance. The role contributes to the development and execution of the annual risk-based internal audit plan for assigned entities while adhering to professional standards of independence, objectivity, confidentiality, and integrity across all assignments.<br>Key Duties and Responsibilities : Evaluate the design, adequacy, and operational effectiveness of SMEs finance and Fintech policies, procedures, workflows, SOPs, SLAs, and authority matrices to recommend control enhancements. Assess compliance with applicable FRA laws, regulatory frameworks, Board/Audit Committee decisions, and internal policies. Review and evaluate overall corporate governance, risk management, and internal control frameworks. Execute risk-based audits covering SME financing operations, client onboarding, KYC, credit assessment and underwriting, risk management, Credit approval authorities, portfolio monitoring, collections, provisioning, management, and regulatory reporting. Perform operational audits over digital platform processes, including digital onboarding, user access controls, and end-to-end automated lending workflows. Perform sample testing of transactions, files, and reports to verify accuracy, proper authorization, completeness, and regulatory compliance while assessing data reliability and integrity. Identify control deficiencies, determine root causes, evaluate potential risk implications, and propose actionable, risk-mitigating recommendations. Prepare clear audit files, working papers, audit reports, issue logs, and follow-up trackers. Follow up on agreed corrective actions and report overdue actions. <br>Required Experience & knowledge:<br> 7+ years of relevant experience in internal audit, external audit, risk management, compliance, operations in non-banking financial services Experience in SME finance, fintech, digital lending, or other non-banking financial services NBFIs is preferred. Knowledge of non-banking financial services NBFIs regulatory decrees, instructions and requirements is preferred. Good knowledge of IIA standards, COSO internal control and risk management frameworks is preferred. Good knowledge of SOPs, SLAs, Policies, Procedures, Processes, Workflows, and operating structures is preferred.<br>Required Qualifications: Bachelor’s degree in Accounting, Finance, Economics, Business, or related field. Internal Auditor license from the non-banking financial services NBFIs regulatory is preferred. Candidates who are not currently licensed must be willing to obtain the required regulatory license for the assigned company.

Job Description: Account Manager Location: Maadi, Cairo, Egypt (Full-time, On-site) Industry: Marketing Services / Creative Agencyworking hours : 10-6 two days off<br>Role Overview You will own the day-to-day client relationships, acting as a trusted advisor who understands their business goals deeply. Your role is to translate client objectives into clear, actionable briefs for our internal teams and ensure the seamless execution of projects that drive real results. This is a client-facing role that requires a strategic mindset, exceptional organizational skills, and a passion for delivering world-class service.<br>Key Responsibilities Client Relationship & Strategy Serve as the main point of contact for a portfolio of key client accounts. Build and nurture strong, long-term relationships with clients, understanding their industry, brand voice, and competitive landscape. Proactively identify opportunities for account growth, upselling, and cross-selling agency services. Lead strategic conversations with clients, turning their business goals into effective marketing strategies. Project & Campaign Management Oversee the end-to-end execution of client projects, from initial brief to final delivery, ensuring they meet quality standards, timelines, and budgets. Coordinate and brief internal teams—including creative, content, and digital marketing specialists—to execute campaigns flawlessly. Manage client expectations through clear, proactive, and consistent communication. Identify potential issues early and develop solutions to ensure client satisfaction and project success. Performance & Reporting Monitor campaign performance and KPIs, using data-driven insights to provide strategic recommendations and optimize future initiatives. Prepare and present regular performance reports to clients, clearly communicating results, insights, and next steps. Qualifications & Requirements Experience:1-3 years of proven experience in account management or a similar client-facing role, specifically within a marketing, advertising, or creative agency. Graduated from AUC OR GUCDemonstrated success in managing multiple client accounts and projects simultaneously in a fast-paced environment. Skills & Knowledge:Strong understanding of digital marketing strategies, including social media, content marketing, and branding. Excellent communication, presentation, and negotiation skills in both English and Arabic. Strong commercial awareness and a client-centric mindset. Highly organized with meticulous attention to detail and a proactive problem-solving ability. Proficiency in project management and CRM tools is a plus. Personal Attributes:A "go-getter" with a results-driven mentality. A trusted partner who can confidently challenge ideas and provide expert guidance. Thrives in a collaborative team environment and enjoys building genuine relationships. What We Offer The opportunity to work on meaningful brand-building projects for a diverse portfolio of clients. A dynamic, strategy-led, and creative work environment. A collaborative culture where your contributions have a direct impact on the agency's success. A role with significant ownership and the chance to grow with a rapidly scaling agency.

About the job Location: Heliopolis, Cairo Employment Type: Full-time, on-site Required Experience: 1–3 years Working Hours: 9:30 AM – 6:00 PMWork Arrangement: On-site; remote work is not available for this position.<br>About the Role Andersen in Egypt is looking for a highly organized and proactive Administrative Assistant to support the smooth and efficient day-to-day operations of our office.<br>In this role, you will provide administrative and operational support to managers and team members, coordinate meetings and schedules, maintain records and documentation, and serve as a key point of contact for internal and external stakeholders.<br>The ideal candidate is detail-oriented, dependable, and capable of managing multiple priorities in a fast-paced professional environment while maintaining a high level of accuracy, discretion, and professionalism.<br>Key Responsibilities Provide day-to-day administrative and clerical support to managers and team members. Manage calendars, schedule appointments, and coordinate meetings. Prepare meeting materials, take accurate minutes, and follow up on administrative action items. Draft, format, and distribute emails, letters, memos, reports, and other business correspondence. Prepare and assist with regularly scheduled reports and administrative documentation. Develop, organize, and maintain accurate physical and electronic filing systems. Answer and direct phone calls and respond professionally to general inquiries. Coordinate business travel arrangements and related logistics when required. Prepare, submit, and reconcile expense reports. Maintain contact lists, office records, and administrative databases. Monitor office supplies and coordinate with vendors and suppliers as needed. Welcome visitors and provide professional front-office support. Act as a point of contact for internal teams, clients, vendors, and other external stakeholders. Support senior management with administrative requests and ad hoc assignments. Assist in maintaining and implementing office policies and administrative procedures.<br>Qualifications & Experience Bachelor’s degree in Business Administration, Management, or a related field.1–3 years of relevant experience in an administrative, office support, or similar role. Excellent command of Arabic and English, both written and spoken. Previous experience within a professional services, legal, consulting, accounting, or corporate environment is an advantage. Strong knowledge of office administration procedures and day-to-day office operations. Proficiency in Microsoft Office, particularly Word, Excel, Power Point, and Outlook. Excellent written and verbal communication skills in English and Arabic. Strong organizational, planning, and time-management skills. Excellent attention to detail and ability to maintain accuracy while handling multiple tasks. Professional communication skills and the ability to interact confidently with employees, senior management, clients, and external stakeholders. Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment. Proactive, dependable, and solution-oriented approach to work. High level of professionalism, discretion, and confidentiality.

PR Manager Responsibilities:Media Relations: Build and maintain strong relationships with key journalists, technology media, bloggers, and relevant influencers. Work closely with PR agencies to pitch stories, manage media inquiries, coordinate interviews, and proactively identify opportunities to strengthen OPPO’s visibility and reputation. Maintain a strong understanding of the local media landscape, particularly within the technology industry.<br>PR Strategy & Planning: Develop and execute PR and communications plans aligned with OPPO’s business, brand, and product priorities. Proactively identify communications opportunities that strengthen OPPO’s positioning and support key business areas.<br>Media Engagement: Develop and maintain an effective engagement approach for key media, influencers, industry stakeholders, and relevant policy audiences. Support ongoing relationship-building activities and identify opportunities for meaningful engagement throughout the year.<br>Campaign Management: Manage PR campaigns around product launches, corporate initiatives, partnerships, and brand milestones, working closely with Marketing and other internal teams to ensure consistent messaging and strong earned-media impact.<br>Cross-Functional Collaboration: Act as the PR point of contact for designated business functions, ensuring effective information sharing and identifying opportunities that can be developed into external communications or earned-media stories. Provide PR and media insights to support the wider Marketing strategy and brand narrative.<br>Content Development: Develop and edit high-quality communications materials, including press releases, media statements, articles, opinion pieces, blogs, executive talking points, messaging guidelines, presentations, briefing documents, and video content.<br>Agency Management: Work closely with external PR agencies and partners, providing clear briefs, managing deliverables, reviewing output, and ensuring activities are aligned with OPPO’s communications objectives and timelines.<br>Project Management: Manage multiple PR projects, campaign calendars, launches, and communications activities simultaneously. Coordinate closely with internal teams, agencies, and external partners to ensure timely and high-quality execution.<br>Events & Media Activations: Plan and manage PR events, product launches, media roundtables, promotional activities, sponsorship opportunities, and participation in conferences. Coordinate media attendance, interviews, briefings, and follow-up activities to maximize visibility and impact.<br>Executive Communications Support: Support senior leaders with media preparation, briefing materials, talking points, presentations, and external communications opportunities. Over time, take greater responsibility for advising leaders on media positioning and communications strategy.<br>Issues & Crisis Communications: Monitor media coverage and public sentiment, identify potential reputational risks, and support the development and execution of crisis and issues-management responses. Work with senior stakeholders and agencies to ensure timely and consistent communication.<br>Media Monitoring & Insights: Monitor OPPO, competitor, technology, and industry coverage to identify emerging trends, reputational considerations, and proactive storytelling opportunities.<br>Measurement & Reporting: Track media coverage, sentiment, share of voice, message penetration, and campaign performance. Prepare regular reports and provide recommendations to improve PR effectiveness.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Senior Digital Marketing – Digital Growth Specialist to lead and execute our digital growth strategy across multiple channels.<br> The ideal candidate must have previous experience working in a Software company and a strong understanding of how to market technology products and generate qualified leads through digital channels.<br> This role requires someone who is both strategic and hands-on — capable of developing the overall digital marketing strategy while personally managing campaigns, content, SEO, paid advertising, and media buying.<br> *Responsibilities Develop and execute comprehensive digital marketing and growth strategies aligned with business objectives.<br> Plan and manage paid advertising campaigns across platforms such as Meta, Google Ads, LinkedIn, and other relevant channels.<br> Act as a Media Buyer, managing budgets, targeting, campaign setup, optimization, and performance.<br> Develop and execute SEO strategies to improve organic visibility, rankings, traffic, and qualified leads.<br> Lead the content strategy, including content planning, creation, distribution, and optimization across digital channels.<br> Analyze campaign and funnel performance and identify opportunities for growth and optimization.<br> Build and optimize customer acquisition funnels and landing pages.<br> Monitor KPIs such as CPL, CAC, ROAS, conversion rates, organic traffic, and lead quality.<br> Conduct market, competitor, audience, and keyword research.<br> Use analytics and performance data to make informed marketing decisions.<br> Collaborate with Sales, Product, Design, and other teams to ensure marketing activities support business growth.<br> Continuously test new channels, creatives, messaging, audiences, and growth opportunities.<br> Prepare regular performance reports with clear insights and actionable recommendations.<br> Working model : Remotely Working days : 5 days / week Days off : Friday &amp; Saturday Working hours : 9 AM : 6 PM 5+ years of experience in Digital Marketing / Growth Marketing.<br> Mandatory: Previous experience working in a Software, SaaS, or technology company.<br> Strong hands-on experience in Paid Ads and Media Buying .<br> Strong knowledge of SEO and organic growth strategies.<br> Proven experience developing and executing content strategies .<br> Strong experience in developing digital marketing and growth strategies .<br> Experience managing and optimizing significant advertising budgets.<br> Strong understanding of conversion funnels, lead generation, and customer acquisition.<br> Data-driven mindset with strong analytical and problem-solving skills.<br> Experience with tools such as Google Ads, Meta Ads Manager, Google Analytics, Google Search Console, and SEO tools .<br> Excellent communication and project management skills.<br> Ability to work independently and take ownership of digital growth initiatives.<br> Experience in B2B SaaS / B2B Software marketing .<br> Experience with LinkedIn Ads and B2B lead generation.<br> Experience with CRM and marketing automation platforms.<br> Strong understanding of performance marketing and growth hacking .<br> Experience working with sales teams and optimizing marketing campaigns based on lead quality and revenue.<br></span> </div>

<p>Role Overview We are seeking an experienced and motivated Quality Engineer to join our fast-moving consumer goods (FMCG) team. The successful candidate will ensure product quality and regulatory compliance across production, from raw materials through finished goods. This role requires strong technical knowledge of quality systems, excellent problem-solving skills, and the ability to work collaboratively with operations, R&amp;D, supply chain and regulatory teams. Key Responsibilities Develop, implement and maintain quality management systems, procedures and work instructions in line with company policy and relevant regulatory requirements. Lead and support daily quality activities on site, including in-process checks, final inspections and release decisions. Conduct root cause analysis (e.g., 5 Whys, Fishbone, FMEA) and drive corrective and preventive actions (CAPA) to resolution. Manage non-conformance, deviation and CAPA processes, ensuring timely investigation, documentation and closure. Perform supplier quality assessments and support supplier development activities to improve component and ingredient quality. Support validation and qualification activities (process, equipment, cleaning, test methods) and maintain associated documentation. Maintain and analyse quality metrics (OEE-related quality KPIs, % defects, yield, customer complaints) and prepare regular reports for stakeholders. Lead or participate in continuous improvement projects using Lean Six Sigma or similar methodologies to reduce variability and waste. Coordinate product complaint investigations and liaise with customer service to ensure satisfactory resolution and root-cause prevention. Ensure compliance with food safety and regulatory standards applicable to the product portfolio (e.g., HACCP, BRC, ISO, local regulations). Provide training and coaching to production and quality teams on quality standards, inspection techniques and good manufacturing practice (GMP).</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Food Science, Chemistry, Engineering or related field, or equivalent experience. Minimum 2 years experience in quality assurance or quality engineering within FMCG or food manufacturing environment. Practical knowledge of quality systems, audits, validation and CAPA processes. Experience with food safety standards (HACCP, BRC, IFS or equivalent) preferred. Strong analytical skills with proficiency in data analysis and reporting (Excel, statistical tools). Familiarity with Lean, Six Sigma or continuous improvement methodologies; relevant certification desirable. Excellent verbal and written communication skills in English. Attention to detail, problem-solving mindset and ability to manage multiple priorities. Ability to work collaboratively across functions and to present findings to technical and non-technical stakeholders.</p><p>Experience with lab management and test method development/validation. Knowledge of regulatory requirements for labelling, claims and traceability. Previous exposure to ERP or quality management software (QMS). Proactive, resilient and able to work in a fast-paced manufacturing environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><strong>Job Purpose:</strong><br>Drives efficiency and accuracy in the accounts payable process. Manages and processes vendor invoices, ensuring timely payments and accurate financial records. Analyzes the payment commitments undertaken by the company and the accounts receivable, keeping cash needs and adjusting cash flow. Use the available financial resources and the payment of commitments in time. Perform the daily cash closing. Acquire forms for financial gain and anticipate or postpone payments.<br><strong>Responsibilities &amp; Duties:</strong><br>1- Invoice Processing:<br><ul> <li>Receives, reviews, and processes vendor invoices for accuracy and completeness.</li> <li>Validates proper coding of invoices to the correct general ledger accounts to ensure that the company accurately records the revenue.</li> <li>Matches invoices with purchase orders and receipts to verify accuracy.</li> <li>Ensures timely and accurate posting of payments to client accounts, maintaining high levels of client satisfaction.</li> <li>Coordinates with other departments to ensure proper billing and payment procedures.</li> <li>Supports the development and implementation of enhancements to the accounts payable process, ensuring alignment with the latest trends.</li></ul><br>2- Payment Management:<br><ul> <li>Prepares and executes payment runs, including checks, electronic payments, and wire transfers, ensuring timely payment of invoices to avoid late fees and maintain good vendor relationships.</li> <li>Monitors and reconciles accounts payable transactions by reviewing vendor statements and purchase orders, and conducts checks for any discrepancies or inconsistencies to ensure accuracy.</li></ul><br>3- Record Keeping:<br><ul> <li>Maintains accurate records of all transactions, including payments and outstanding balances.</li> <li>Prepares and maintains detailed records of account statuses and payment activities to provides a comprehensive history of payments.</li> <li>Maintains and updates customer files with accurate invoices, reducing errors and disputes to ensure smoother operations and enhanced efficiency.</li></ul><br>4- Reconciliation and Reporting:<br><ul> <li>Performs monthly reconciliations of accounts payable sub-ledger and general ledger accounts.</li> <li>Prepares and presents accounts payable reports and metrics to management.</li> <li>Assists with month-end and year-end closing activities, ensuring all accounts payable transactions are accurately recorded.</li> <li>Assists with audits related to accounts payable by providing detailed records of all transactions, including invoices, payments, and adjustments, which are essential for auditors to verify the accuracy of financial statements.</li></ul><br><strong>Education &amp; Experience:</strong><br>• University Degree in Accounting/Business or relevant field.<br>• Up to 3 years of experience working as AP accountant or similar finance role.<br><strong>Skills/Competencies Required:</strong><br>• Ability to work well in a team.<br>• Ability to build good constructive relationships with customers.<br>• Good Understanding of AP processes and Vendor Invoice Management.<br>• Experience with ERP system, ideally Oracle.<br>• Detail orientation and high level of accuracy.<br>• Positive and proactive work attitude.<br>• Strong communicator, both via email and over the phone, and on all levels.<br>• Excellent English knowledge, both oral and written<br>• Understanding of basic principles of finance, accounting, and bookkeeping.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About us</strong></p><br><p>Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.</p><br><p>Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.</p><br><p><strong>About the role</strong></p><br><p>We are looking for a skilled and proactive Real-Time Analyst (RTA) to join our Workforce Management team. In this role, you will be responsible for monitoring real-time performance across all service channels (Phone, Chat, and Email) and ensuring optimal schedule adherence to meet service level agreements (SLAs). Your insights and quick decision-making will play a vital role in maintaining smooth daily operations and delivering excellent customer experience. <strong>This role will be based on-site in our Cairo office.</strong></p><br><p><strong>Your Responsibilities</strong></p><br><ul><li>Monitor real-time performance and queue health across all channels (voice, chat, and email).</li><li>Identify and escalate service level risks and any deviations from forecast in a timely manner.</li><li>Perform intraday adjustments (e.g., breaks, skilling, rescheduling) to optimize resource usage.</li><li>Communicate effectively with team leaders and operations regarding any updates, alerts, or risks.</li><li>Generate and share hourly, intraday, and daily performance reports with key stakeholders.</li><li>Track and report on schedule adherence, attendance, shrinkage, and related KPIs.</li><li>Support incident and outage management, ensuring appropriate routing and resource allocation</li><li>Utilize WFM tools and platforms (e.g., Calabrio, NICE, Verint, or similar) to execute real-time actions.</li><li>Collaborate closely with WFM Planners and Operations to ensure alignment on intraday execution.</li><li>Provide recommendations for continuous process improvement in real-time management.</li></ul><p><strong>Your Expertise</strong></p><br><ul><li>Minimum 1 year of experience in a Real-Time Analyst or similar WFM position.</li><li>Strong knowledge of call center metrics: AHT, ASA, SL, Occupancy, Adherence, etc.</li><li>Excellent analytical, communication, and multitasking skills.</li><li>Proficient in Excel / Google Sheets; experience with reporting or BI tools is a plus.</li><li>Ability to work under pressure and make fast, data-driven decisions in dynamic environments.</li></ul><p><strong>Preferred Skills:</strong></p><br><ul><li>Experience managing real-time operations in an&amp;nbsp;omnichannel support environment.</li><li>Familiarity with&amp;nbsp;international teams and multiple time zones.</li><li>Ability to drive performance improvements and deliver results in a high-pressure setting.</li><li>Strong stakeholder management and collaboration skills.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior Talent Management Executive </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>Aug 11, 2026 </span> <br> <br> <br> <br> <span>Posting Closure Date:&nbsp; </span> <span>31102026 </span> <br> <br> <br> <br> <span>Category:&nbsp; </span> <br> <br> <br> <br> <span>Career Level:&nbsp; </span> <br> <br> <br> <br> <span>Country/Government:&nbsp; </span> <span> </span><p> <span>Cairo, Egypt </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span>Summary <br></span></span><p>Talent Development Officer manages day-to-day responsibilities independently, contributing to reliable, high-quality outcomes within the function.</p><br><br>Tasks <br>Manage the delivery of onboarding processes; ensure accurate and timely completion of all administration processes; provide support and guidance to line managers, new joiners, and leavers throughout the process; propose improvements to procedures. Design and develop training courses or strands of a learning and development (L&amp;D) program; incorporate specified L&amp;D methodologies and delivery channels; develop relevant content and high-quality learning resources to ensure high levels of learner engagement and achievement of learning outcomes. Help to prepare training for digital areas within existing programs. Deliver targeted, standardized training programs (or pieces of larger training programs) for digital areas using prepared content and working under the supervision of senior colleagues. Engage with team or department line managers to clarify short-term priorities for learning and development (L&amp;D) interventions; gather relevant data on performance and current levels of competence; identify gaps in relation to required levels and obtain agreement on required outcomes. Coordinate the delivery of training courses or programs, engaging, advising, and guiding learners and evaluating the achievement of intended learning outcomes. Arrange venues, equipment, catering, accommodations, and travel for participants arriving from various locations to ensure the smooth running of medium-scale events.<br>Education <br><p>Bachelor's degree in a relevant field is preferred; equivalent experience may be considered.</p><br><br>Experience <br><p>3 to 5 years of experience in a similar role, with proven ability to work independently.</p><br><br>Skill <br>Quality Inspection &amp; Standards Compliance Coordination &amp; Follow-Up Analytical &amp; Problem-Solving Skills Reporting &amp; Documentation Planning &amp; Organizing<br>Competencies <br>Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.<br> <br> <br> <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Inspector, HR, Manager, Quality, Human Resources, Management </span> </span> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are hiring a Sr PM - Fleet &amp; Car Subscriptions.<br> You will lead our subscribe-to-own product suite: a $100M GMV product line.<br> A car is the second-most expensive asset most people will ever buy.<br> And the way they buy it hasn't meaningfully changed in fifty years.<br> A showroom, a salesman, a five-year loan, no flexibility.<br> We're rewriting that in MENA.<br> You'd be the one holding the pen.<br> At Invygo, we view PMs as Missionaries.<br> They carry the torch, paint a picture of what’s possible and lead everyone towards a clear vision.<br> Some PMs memorize “proven” frameworks.<br> Some PMs care about storytelling, buy-in and executive stakeholder alignment.<br> We don’t care about theatre work: we only care about one thing.<br> We want our customers to feel that buying a car is as easy as ordering food.<br> This is not a role where product ends at shipping features.<br> This role spans over both the commercial aspect (revenue, partnerships, pricing, customer acquisition, usage) and the product work (features, integrations, operational reliability).<br> You will like this role if: You love solving puzzles.<br> You are a problem solver at heart with a hacker spirit.<br> Numbers, financial models, and consumer behavior are your comfort zone.<br> You leave the office to meet customers without being told.<br> You thrive in uncertainty and maker cultures where experimenting is the norm.<br> You have intellectual curiosity and an ADHD for creating truly great products.<br> You are paranoid about the product, the market, the customer.<br> You build with your own hands, from research and design to a Working product.<br> You won’t like this if: You delegate your thinking to AI.<br> You need a playbook to succeed.<br> You think it’s somebody else’s problem when it’s “not your scope” You can’t decide without “more data” points.<br> You want a solution handed to you.<br> Combined 6+ Years in product management, or equivalent experience driving product direction BSc of Eng/computer science or a similar major A Day in the Life of a PM at Invygo Create and discuss the Strategy for your product Check the numbers with the squad on experiments you are running Collaborate with the Growth team to see how we can improve numbers Be in the driver seat.<br> Talk with Customers.<br> Talk with Ops.<br> Talk with Car Dealers.<br> Work on a problem.<br> Build a solution.<br> Run the different scenarios.<br> How we work We work in small, independent teams.<br> We are flat.<br> PMs are Managers of one.<br> We are fast.<br> We ship everyday Apply now and let’s build the future of mobility together.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence &amp; performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.<br>- 1+ years of Microsoft Office products and applications experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Experience in stakeholder management and communication management<br>- Experience in an operational role, or experience in logistics<br>- Upper intermediate proficiency in English<br>- Basic Knowledge of operational requirements, environment and rules.<br>- Statistical mindset with focus on details and numbers.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for experienced professionals in psychology, social work, counseling, communication, qualitative research, HCI, conflict resolution, or related advisory disciplines to support an AI conversation-evaluation project.<br> The role involves reviewing conversations between people and AI systems, assessing whether the AI gathered enough context before offering recommendations, identifying important missing information, and proposing relevant follow-up questions.<br> Reviewers will distinguish between critical context and non-essential details and provide structured feedback to improve the quality of AI-assisted conversations.<br> CONTRACT: Contractor assignment, 9 weeks COMMITMENT: Full-time, 40 hours per week with at least 4 hours of PST overlap LOCATIONS: Remote - Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Turkey, or Vietnam PROCESS: short online test and delivery review Key Responsibilities Review AI conversations involving interpersonal, advisory, and everyday decision-making scenarios.<br> Assess whether the AI gathered sufficient context before making recommendations.<br> Identify important missing information and suggest relevant follow-up questions.<br> Determine whether additional context could materially change the recommendation.<br> Distinguish between load-bearing information and non-essential details.<br> Conduct structured qualitative reviews using defined evaluation guidelines.<br> Document findings clearly in spreadsheets, annotation tools, or labeling platforms.<br> Apply consistent judgment across cases and flag ambiguous examples.<br> Collaborate with research and quality teams to improve evaluation standards.<br> Participate in calibration and quality-review activities.<br> One of the following academic or professional backgrounds: MSW with LCSW or an equivalent social-work license.<br> MA/MS with LMFT, LPC, LCPC, or an equivalent counseling license.<br> PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology.<br> MA or PhD in HCI, Communication, Anthropology, Sociology, Conflict Resolution, Qualitative Research, or a closely related field.<br> Relevant professional credential combined with at least 5 years of direct advisory, coaching, mediation, consulting, or client-facing experience.<br> At least 3 years of relevant professional practice , with 5+ years preferred for credential-based applicants.<br> Experience gathering missing context through interviews, assessments, consultations, or advisory conversations.<br> Ability to distinguish critical information from non-essential context.<br> Strong written English and qualitative analytical skills.<br> Strong attention to detail and ability to follow detailed labeling guidelines.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><span><u>Key Responsibilities</u></span><span>Project Planning &amp; Delivery</span><ul><li><span>Lead end-to-end project management activities from initiation through closure.</span></li><li><span>Develop comprehensive project plans, schedules, budgets, and resource allocation strategies.</span></li><li><span>Monitor project progress and ensure adherence to scope, schedule, cost, and quality objectives.</span></li><li><span>Coordinate activities across multiple teams, contractors, consultants, and technology partners.</span></li><li><span>Manage project changes through formal change management processes.</span></li></ul><span>Smart Cities Program Execution</span><ul><li><span>Support the development and implementation of Smart Cities initiatives and digital transformation projects.</span></li><li><span>Coordinate deployment of Smart City technologies, including:</span><ul><li><span>IoT platforms and sensors</span></li><li><span>Smart mobility and transportation solutions</span></li><li><span>Smart utilities and energy management systems</span></li><li><span>Public safety and security solutions</span></li><li><span>Smart infrastructure and urban management technologies</span></li></ul></li><li><span>Ensure integration between different Smart City platforms and stakeholders.</span></li></ul><span>Stakeholder Management</span><ul><li><span>Engage with government entities, municipalities, utility providers, technology vendors, and internal stakeholders.</span></li><li><span>Facilitate project meetings, workshops, and governance reviews.</span></li><li><span>Prepare executive presentations, status reports, and project dashboards.</span></li><li><span>Maintain strong stakeholder relationships and ensure alignment of project objectives.</span></li></ul><span>Risk &amp; Quality Management</span><ul><li><span>Identify project risks, issues, and dependencies and develop mitigation plans.</span></li><li><span>Ensure compliance with project governance standards and organizational policies.</span></li><li><span>Monitor project performance metrics and quality requirements.</span></li><li><span>Conduct lessons learned sessions and continuous improvement initiatives.</span></li></ul><span>Financial &amp; Contract Management</span><ul><li><span>Support budget planning, forecasting, and cost control activities.</span></li><li><span>Track project expenditures and financial performance.</span></li><li><span>Coordinate procurement activities and vendor management processes.</span></li><li><span>Monitor contractor performance and contractual obligations.</span></li></ul><br>Qualifications:<br><span><u>Required Qualifications</u></span><span>Education</span><ul><li><span>Bachelor's degree in Engineering, Information Technology, Computer Science, Architecture, Urban Planning, Business Administration, or a related field.</span></li><li><span>Master's degree is an advantage.</span></li></ul><span>Experience</span><ul><li><span>Minimum <b>5 years of experience as a Project Manager</b>&nbsp;delivering medium to large-scale projects.</span></li><li><span>Minimum <b>3 years of experience in Smart Cities projects</b>&nbsp;or related domains (Digital Transformation, Smart Infrastructure, IoT, Intelligent Transportation Systems, Smart Utilities, or Urban Technology).</span></li><li><span>Proven experience managing multi-stakeholder projects and cross-functional teams.</span></li><li><span>Experience working with public sector, municipalities, government entities, or infrastructure projects is highly desirable.</span></li></ul><span>Technical Knowledge</span><ul><li><span>Project Management methodologies (PMI, PMBOK, Agile, Hybrid, Prince2).</span></li><li><span>Smart Cities technologies and ecosystems.</span></li><li><span>IoT platforms, data analytics, GIS, and digital transformation initiatives.</span></li><li><span>Project planning and scheduling tools (MS Project, Primavera P6, Jira, or equivalent).</span></li><li><span>Budget management and project financial controls.</span></li><li><span>Risk management and governance frameworks.</span></li></ul><span>Certifications (Preferred)</span><ul><li><span>PMP (Project Management Professional) or equivalent certification.</span></li><li><span>PRINCE2 Practitioner.</span></li><li><span>Agile/Scrum Certification.</span></li><li><span>Smart Cities, Digital Transformation, or IoT-related certifications are considered an advantage.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking a conscientious and driven Finance Manager to join our thriving Savills Middle East Egypt office. The role will be based in Arkan Plaza , Sheikh Zayed, and requires flexibility and a proactive attitude.<br>The successful candidate will take full responsibility for asset reporting and will carry out all job-related functions for assigned properties efficiently and within set deadlines. Strong analytical skills and effective communication are essential.<br><strong>Key Responsibilities</strong><br><strong>Accounting &amp; Month-End Close</strong><br><ul><li>Manage day-to-day accounting operations, ensuring accuracy, completeness, and compliance with IFRS and Group accounting policies</li><li>Post (sometimes prepare) journal entries, accruals, and adjustments</li><li>Perform month-end and year-end close activities in accordance with reporting deadlines</li><li>Prepare and reconcile balance sheet schedules and general ledger accounts</li><li>Support the accounting team with their daily queries</li></ul><br><strong>Accounts Payable &amp; Accounts Receivable</strong><br><ul><li>Support the accounts Payable and accounts receivable teams ensuring timely and accurate booking of supplier and clients invoices and payments</li><li>Review bad debt provisioning calculation and aging analysis</li><li>Investigate and resolve AP and AR discrepancies</li></ul><br><strong>Payroll &amp; Bank Reconciliations</strong><br><ul><li>Review payroll including all accounting entries and related reconciliations</li><li>Review monthly bank reconciliations and investigate reconciling items</li></ul><br><strong>Reporting &amp; Compliance</strong><br><ul><li>Prepare monthly financial reports for internal management and regional consolidation</li><li>Support statutory reporting requirements and local compliance obligations</li><li>Ensure adherence to internal control procedures and Group policies</li><li>Prepare the group monthly reporting package and address all related queries</li></ul><br><strong>Audit &amp; Controls</strong><br><ul><li>Act as a key point of contact for internal and external auditors</li><li>Prepare audit schedules and co-lead the audit process</li><li>Support the implementation and continuous improvement of financial controls</li><li>Support testing and data migration for 365 MSD (F&amp;O) implementations</li></ul><br><strong>Budgeting Support</strong><br><ul><li>Support with budgeting and forecasting</li><li>Assist with investigating variances actuals vs. budget on monthly basis</li></ul><br><strong>Skills, Knowledge and Experience</strong><br><strong>Education &amp; Professional Qualifications</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related discipline</li><li>Qualified CPA, CMA, or CA is required</li></ul><br><strong>Experience</strong><br><ul><li>Minimum <strong>6 years' experience</strong> in accounting roles, preferably within a structured corporate environment</li><li>Experience in professional services, real estate, or multi-entity organisations is an added advantage</li><li>Audit background (Big 4 or reputable audit firm) is a strong advantage</li><li>CPA/CMA/CA is an added advantage</li></ul><br><strong>Skills &amp; Technical Competencies</strong><br><ul><li>Strong knowledge of accounting principles and IFRS</li><li>Hands-on experience with general ledger, AP, AR, Fixed Assets, cash and month-end close</li><li>Proficiency in Microsoft Excel</li><li>Familiarity with ERP systems (e.g. D365, Sun Systems, Hyperion)</li><li>Strong attention to detail with a high level of accuracy</li><li>Ability to manage multiple priorities and meet reporting deadlines</li><li>Fluent in English (written and spoken)</li></ul><br><strong>Key Attributes</strong><br><ul><li>Strong sense of ownership and accountability</li><li>Well-organized with effective time management skills</li><li>Able to work independently and as part of a wider regional team</li><li>Professional, methodical, and controls-focused</li><li>Comfortable working in a structured finance environment with clear governance requirements</li></ul> <br> <br> Department Finance Locations Giza, Egypt, New Cairo, Egypt Job Grade Associate<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join Our Team as a Local Support Specialist at RateHawk!<br> Are you passionate about travel and tech?<br> Do you speak English and Italian fluently?<br> If so, we’d love to have you join our fast-growing international travel-tech company!<br> At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.<br> What We Offer: Remote Work: Work from the comfort of your home!<br> Salary: base payment + monthly bonus.<br> Dynamic Team: Be part of a young and energetic group of specialists.<br> Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills.<br> Learning &amp; Development: We support your growth through seminars, trainings, and conferences.<br> Perks: Take advantage of corporate discounts on hotels and other services.<br> The Process: Application: we will review your CV once you apply!<br> Meeting with HR: A friendly chat with our HR team.<br> One minute Internet Speed Test: Just to make sure you’re all set for remote work.<br> Meeting with Hiring Manager: Another friendly chat.<br> Interview results and offer!<br> If this sounds like the perfect fit for you, we’d love to hear from you!<br> Apply now and let’s create amazing travel experiences together!<br> Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.<br>notion.site/recruitment-privacy-notice What You'll Do: Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.<br> Be Transparent &amp; Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.<br> Handle Tickets &amp; Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.<br> Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency.<br> Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.<br> Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.<br> Record Details: Accurately document all work and partner interactions in our CRM system.<br> What We're Looking For: Language Skills: Advanced level of Italian and English – you’ll need to speak and write fluently.<br> Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!<br> Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!<br> Proactive Mindset: You don’t just solve problems – you prevent them.<br> You anticipate partner needs and take initiative.<br> Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.<br> Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution.<br> Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're hiring Group HR &amp; Training Manager!<br> Location: Multiple Locations (Head Office, Restaurants, Central Kitchen &amp; Project Sites) Employment Type: Full-Time About the Role: Unlimited Group is seeking a highly experienced and dynamic Group HR &amp; Training Manager to lead and oversee the full HR and training function across all group brands.<br> This is a leadership role responsible for building, managing, and continuously improving the people strategy, ensuring operational excellence, workforce stability, and a strong performance-driven culture.<br> Key Responsibilities: HR Strategy &amp; Workforce Planning Develop and implement HR structures aligned with business growth and operational needs Lead manpower planning across restaurants, central kitchen, head office, and new projects Identify staffing gaps, risks, and organizational inefficiencies Recruitment &amp; Onboarding Manage end-to-end recruitment cycles across all business units Ensure proper candidate screening, hiring processes, and onboarding programs Build and maintain a strong talent pipeline for critical roles Training &amp; Development Design and manage training calendars across operations, service, kitchen, and leadership roles Implement Train-the-Trainer programs, certifications, and performance-based training Ensure training aligns with operational standards, guest experience, and brand quality Performance Management &amp; KPIs Develop and maintain job descriptions, KPIs, and performance review systems Support managers in performance evaluation, promotions, and improvement plans Ensure data-driven performance decisions Employee Relations &amp; Compliance Handle employee relations, disciplinary actions, and HR compliance Ensure alignment with labor laws and company policies Manage workplace culture, communication, and employee engagement HR Operations &amp; Administration Oversee payroll inputs, attendance, employee records, and HR documentation Coordinate with Finance on payroll processes and reporting Maintain accurate HR systems and documentation Pre-Opening &amp; Expansion Support Lead HR readiness for new openings, including hiring, onboarding, and training Align with operations and project teams to meet opening timelines Support post-opening stabilization and performance tracking Reporting &amp; Leadership Provide regular HR reports on recruitment, turnover, training, and performance Lead and develop HR and training teams across all locations Continuously improve HR processes and operational efficiency Requirements: Bachelor’s degree in HR, Business Administration, or related field 7–10+ years of HR experience, with at least 3–5 years in a leadership role Strong experience in F&amp;B, hospitality, or multi-site operations Proven experience in recruitment, training, performance management, and HR operations Experience in new openings and building HR systems from scratch is a must Strong knowledge of labor laws and HR compliance Excellent leadership, communication, and problem-solving skills</span> </div>