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1. JOB SUMMARYAhmad Elsherif Designs seeks an experienced Tender & Estimation Engineer to prepare accurate cost estimates, tender submissions, and BOQs for high-end residential and commercial fit-out projects. The role bridges design intent and execution reality, requiring deep knowledge of Egyptian market pricing, suppliers, and construction practices.<br>Experience Required: 3–5 years in Egyptian interior design, finishing, or fit-out<br>2. KEY RESPONSIBILITIESTender & Estimation• Prepare detailed cost estimates and tender submissions from architectural and interior drawings • Perform accurate quantity take-offs (QTO) and itemized pricing analysis • Create, review, and validate Bills of Quantities (BOQs) with specifications Market & Cost Analysis• Obtain quotations from suppliers, subcontractors, and specialists • Maintain up-to-date knowledge of Egyptian market rates for finishing materials and labor • Prepare quotation comparison sheets and analyze cost variances • Identify value engineering and cost-saving opportunities without compromising design quality Coordination & Documentation• Coordinate with procurement, technical office, suppliers, and subcontractors • Ensure tender documents are complete, accurate, and submitted on time • Support cost control and budget tracking during project execution<br>3. MANDATORY REQUIREMENTSExperience & Market Knowledge• 3–5 years of hands-on experience in Egyptian interior design, finishing, or fit-out industry • Proven experience with tender preparation, estimation, and BOQ development • Deep knowledge of Egyptian market suppliers, subcontractors, material pricing, and labor costs • Understanding of local construction practices and coordination workflows<br>Technical & Analytical Skills• Strong quantity take-off (QTO) and estimation skills • Proficiency in reading architectural and interior design drawings • Advanced Excel skills (formulas, pivot tables, data analysis) • Strong numerical, analytical, and organizational abilities Professional Attributes• Excellent communication skills (written and verbal) • Ability to work accurately under tight deadlines • Attention to detail in pricing and documentation • Professional presentation and client-facing capability
On-site | Nasr City , Cairo<br>Salary: 18000 EGP per month + Highly Competitive Commission Structure Experience: 1–2 years in B2B sales, outbound sales, or business development**Send a voice note (approximately 2 minutes long) in English introducing yourself.+44 7385 274048<br>About the Role Ant Assist is looking for a high-performing, self-driven B2B Sales & Outbound Growth Specialist to spearhead our expansion into the United Kingdom market. You will be responsible for the full sales cycle from prospecting and lead qualification to pitching, negotiation, and closing deals.<br>We are not looking for a task-taker. We are looking for a Growth Partner who understands our business model, identifies the right opportunities, and takes ownership of the entire sales pipeline.<br>Your Responsibilities Strategic Lead Generation: Prospect and identify decision-makers in UK-based agencies, small and meduim businesses, and commercial businesses. Pipeline Management: Qualify and evaluate lead lists to ensure high-intent prospects and maintain a healthy sales funnel. Outreach Mastery: Develop and refine cold outreach scripts (email, Linked In, phone) to secure meetings. Full-Cycle Closing: Conduct professional discovery calls and demos, present the value proposition of our Virtual Assistant services, and close deals. Analytical Growth: Track performance metrics, identify bottlenecks, and pivot your strategy based on data to maximise results. Problem-Solving: Proactively handle objections, overcome communication barriers, and optimise the sales process.<br>Requirements Exceptional English: Native-level fluency in speaking and writing. You must be comfortable navigating British business culture. Strategic Mindset: You treat your sales pipeline as your own business. You are proactive, results-oriented, and analytical. Tech Savvy: Proficiency in CRM tools, Linked In Sales Navigator, and lead generation platforms. Ability to Close: Strong persuasion and negotiation skills. You understand how to present ROI and value, not just features.
RESPONSIBILITIES:Prepare design reports presenting design bases and/or analysis and design details. Respond to reviewers' comments on submitted documents in a prompt and accurate manner. Manage and oversee geotechnical projects from inception to completion, ensuring adherence to project objectives, timelines, and quality standards. Conduct comprehensive geotechnical investigations, including field inspections, laboratory testing, and data analysis. Prepare detailed geotechnical reports, analyses, and recommendations for foundations, retaining walls, slopes, and other geotechnical structures. Develop geotechnical design criteria and specifications for a wide range of projects, including infrastructure, buildings, and environmental remediation. Prepare construction drawings for foundations, dewatering, shoring, excavation, and ground improvement, etc. Study tender documents, tender evaluations, construction submittals for various types of geotechnical works. Collaborate effectively with multidisciplinary teams and stakeholders to ensure the successful completion of projects. Represent the firm in client meetings, industry forums, and technical conferences with national and international consultant firms. Participate in preparing technical proposals for new projects that require geotechnical input. Stay updated on the latest advancements in geotechnical engineering and industry best practices. QUALIFICATIONS:Bachelor's degree in Civil Engineering with a specialization in Geotechnical Engineering. Master's degree in Geotechnical Engineering is preferred.7-8 years of progressive experience in geotechnical engineering. Strong understanding of geotechnical principles, design methodologies, and industry codes and standards. Proficiency in geotechnical software. Excellent communication and interpersonal skills, with the ability to effectively interact with clients, team members, and stakeholders. Strong problem-solving and analytical skills, with a focus on delivering innovative and practical solutions. Experience in leading and mentoring geotechnical teams. Ability to work under pressure and tight deadlines. Proficiency in English is required.
responsibilities include Job brief: We are looking for an experienced and well-organized Sales Coordinator who has professional experience in SAP/Sales and distribution management to provide the necessary support to the field commercial team. The successful candidate will become the point of reference for colleagues and customers alike, by arranging delivery schedules and providing feedback, documentation, and information. The goal is to facilitate the team’s activities to maximize their performance and the solid and long-lasting development of the company. Responsibilities:Provide outstanding service to new customers as well as existing customers Acting as 1st point of contact between customers, Sales, Supply chain distribution team . Issuing/managing sales quotations to the customers as per sales managers confirmations Manage the customers purchase orders receiving, and sales orders entry on SAP system. Manage complexity of technical transactions related to different route to market modelscoordinate the delivery schedules with customers & align same with distribution team. Manage the customers escalations as well as internal & external communications. Respond to complaints from customers and give after-sales support when requested. Archiving and organize financial and non-financial data in electronic form and present reports.ensuring proper documentation cycle in place and communicating relevant information to different internal and external stakeholders. Assist in the preparation and organizing of promotional material or events<br>Requirements and skills: Pharma/Healthcare corporates experience is mandatory Proven experience in Customer service or in other administrative positions will be considered a plus. Good experience with SAP system management. Good computer skills (MS Office) Proficiency in English Well-organized and responsible with ability in problem-solving Excellent verbal and written communication skills A team player with high level of dedication BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset
About UsLC Waikiki Retail Company is a leading fashion retail company with a turnover of $ 4,4 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. Today, LC Waikiki trades with more than 1300 stores in 63 countries, with the company’s philosophy that “Everyone Deserves to Dress Well” enabling people to enjoy accessible fashion through quality products at affordable prices. There are around 6,000 employees working at LC Waikiki’s corporate office, more than 60,000 people in Turkey and abroad. LC Waikiki aims to be one of the 3 most successful ready-made clothing brands in Europe by 2026.<br>Qualifications• Preferably graduated from universities in the Textile or Industrial Engineering departments,• Minimum 7 years of experience in weaving production and quality management systems,• Capable of managing a team and working effectively within a team,• Successful communication skills, customer-oriented,• Strong analytical and strategic mindset,• Able to actively drive a vehicle,• No travel restrictions.<br>Job Description• Manage the LC Waikiki Weaving Domestic and International Supplier pool and improve supplier performance,• Prepare seasonal capacity plans,• Ensure the establishment/improvement of merchandising systems at suppliers,• Ensure that suppliers comply with the company's quality standards, improve quality performance, conduct Waikiki QDMS audits and provide training to establish an effective and accurate quality management system,• Based on audit results, ensure that corrective action plans are implemented and data is recorded in the system,• Perform inline and final inspections at manufacturers and ensure improvements in production quality,• Conduct process analyses and implement improvement activities where necessary to achieve all strategic objectives and targets in the Supply Chain General Directorate's Strategy A3.
Company Description: <br> Rep Guru supports the growth of U. S. businesses by delivering high-quality outsourcing solutions and building long-term client partnerships. The company focuses on connecting organizations with skilled professionals who can enhance performance and customer experience. Rep Guru offers structured career paths, training, and development opportunities for team members working on U. S. accounts. The work environment emphasizes professionalism, measurable results, and continuous improvement, making it an attractive setting for individuals looking to grow in sales and customer-focused roles. Role Description: This is a full-time, on-site Sales Consultant role in the debt settlement industry, based in Cairo and supporting a U. S. account. The Sales Consultant will. <br>Handle inbound and outbound sales calls.-Talk to potential clients and offer tailored solutions.-Build trust and maintain great client relationships.-Meet and exceed sales targets. <br>Qualifications:<br>Candidates should possess strong Sales Consulting and Consulting skills to identify needs, propose solutions, and close deals ethically in the debt settlement space. Candidates should possess solid Customer Service and Customer Satisfaction skills to manage client expectations, build trust, and maintain long-term relationships. Candidates should possess excellent Communication skills in English (B2/C1 level) for clear, professional phone and written interactions with U. S. customers. Candidates should demonstrate goal orientation, resilience, and the ability to work with sales targets and performance metrics. Candidates should have good computer literacy, including CRM usage and basic data entry, and the ability to learn new systems quickly. Candidates with prior experience in sales, call centers, or are preferred, though this is an entry-level role. Candidates should be able to work on-site in Cairo, maintain a professional demeanor, and collaborate effectively within a team environment.
Key Responsibilities & Accountabilities• Oversee and maintain all workshop contracts, ensuring thorough due diligence is completed prior to onboarding.• Lead negotiations on discounts and labor rates to optimize cost efficiency.• Review contract terms and coordinate with the Legal Department to ensure full compliance with AXA policies and regulatory requirements.• Conduct pre-contract physical assessments of workshops, evaluating capacity, equipment, manpower, and repair quality.• Perform ongoing performance evaluations and quality reviews of contracted workshops.• Identify, assess, and onboard new workshops to expand network capabilities across additional vehicle brands and models.• Analyze data and conduct cost studies to monitor workshop performance and support cost-control initiatives.• Manage daily operational interactions with workshops, including repair delays, complaints, and dispute resolution.• Provide support to the claims team on procurement-related matters and ensure adherence to repair standards and service-level agreements (SLAs).• Track workshop capacity utilization and turnaround times to enhance operational efficiency and customer satisfaction.• Support vendor audits and contribute to ongoing enhancements of the procurement framework.• Perform all other duties assigned by manager.<br>Job Specifications Qualifications - Education / Certification• Bachelor’s degree in any field is required.• 5-6 years of experience in relevant field.<br>Soft Skills & Behavioural Competencies• Strong communication and interpersonal skills for effective vendor and internal stakeholder management.• Excellent negotiation skills with the ability to build collaborative, long-term relationships.• High attention to detail and strong analytical thinking for accurate evaluation and decision-making.• Problem-solving mindset with the ability to manage disputes and resolve issues efficiently.• Strong organizational and time-management skills, with the ability to handle multiple priorities simultaneously.• Adaptability and resilience in a fast-paced, dynamic work environment.
Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Job Description:<br>We are hiring a talented Operations Officer professional to join our team.<br>Responsibilities:Monitor and support day-to-day operational activities to ensure smooth and efficient workflows Handle transaction processing, clients’ accounts, and other operational tasks with high accuracy Ensure adherence to regulatory requirements, internal policies, and risk management procedures Assist in identifying process improvement opportunities to enhance operational efficiency Track operational data and performance metrics, highlighting discrepancies or areas for improvement Prepare periodic reports on operational performance, issues, and observations for the Group Chief Operating Officer Address and resolve operational issues and client-related concerns in a timely and professional manner Stay updated on internal processes, products, and services to ensure accurate execution of tasks<br>Requirements:Bachelor's degree in Business, Economics or any other related field (MBA is a plus)0-2 years of relevant experience in operations or a similar role Very good written and verbal communication skills<br>Why join CFI? We’re a fast-growing, multinational company Competitive salaries and benefits Work and learn with industry professions Supportive and collaborative environment Unlimited opportunities for growth and development
About UsLC Waikiki Retail Company is a leading fashion retail company with a turnover of $ 4,4 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. Today, LC Waikiki trades with more than 1300 stores in 63 countries, with the company’s philosophy that “Everyone Deserves to Dress Well” enabling people to enjoy accessible fashion through quality products at affordable prices. There are around 6,000 employees working at LC Waikiki’s corporate office, more than 60,000 people in Turkey and abroad. LC Waikiki aims to be one of the 3 most successful ready-made clothing brands in Europe by 2026.<br>Qualifications• Preferably graduated from universities in the Textile or Industrial Engineering departments,• Minimum 7 years of experience in weaving production and quality management systems,• Capable of managing a team and working effectively within a team,• Successful communication skills, customer-oriented,• Strong analytical and strategic mindset,• Able to actively drive a vehicle,• No travel restrictions.<br>Job Description• Manage the LC Waikiki Weaving Domestic and International Supplier pool and improve supplier performance,• Prepare seasonal capacity plans,• Ensure the establishment/improvement of merchandising systems at suppliers,• Ensure that suppliers comply with the company's quality standards, improve quality performance, conduct Waikiki QDMS audits and provide training to establish an effective and accurate quality management system,• Based on audit results, ensure that corrective action plans are implemented and data is recorded in the system,• Perform inline and final inspections at manufacturers and ensure improvements in production quality,• Conduct process analyses and implement improvement activities where necessary to achieve all strategic objectives and targets in the Supply Chain General Directorate's Strategy A3.
Unternehmensbeschreibung AKAZA Travel LLC ist ein dynamisches Unternehmen im Online-Reisebereich mit Fokus auf digitale Vertriebskanäle und kundenorientierte Dienstleistungen. Wir entwickeln maßgeschneiderte Reiseangebote und nutzen moderne Technologien, um Buchungsprozesse effizient und nutzerfreundlich zu gestalten. Unser Team arbeitet international vernetzt und legt Wert auf Qualität, Transparenz und verlässlichen Service. Wir bieten Mitarbeitenden die Möglichkeit, in einem wachstumsorientierten Umfeld Verantwortung zu übernehmen und Prozesse aktiv mitzugestalten.<br>Rollenbeschreibung Als Director of Operations & Sales – Online verantworten Sie die operative Steuerung und Weiterentwicklung der Online-Vertriebsaktivitäten von AKAZA Travel LLC. Sie koordinieren täglich die Abläufe im digitalen Verkauf, optimieren Buchungsprozesse und stellen sicher, dass Kund:innen einen reibungslosen Service erleben. Dazu gehören die Analyse von Verkaufszahlen, die Ableitung von Maßnahmen zur Umsatzsteigerung sowie die enge Zusammenarbeit mit Marketing, IT und Kundenservice. Sie führen und entwickeln ein remote arbeitendes Team, erstellen Budget- und Ressourcenpläne und überwachen die Einhaltung von Qualitätsstandards. Diese Position ist eine Vollzeitstelle und wird vollständig remote ausgeübt, mit flexibler Zusammenarbeit über digitale Kommunikations- und Projektmanagement-Tools.<br>Qualifikationen<br> Operations Management & Budgetierung: Fundierte Erfahrung im Management operativer Prozesse und in der Budgetplanung, inklusive Optimierung von Workflows und Kostenstrukturen. Analytische Fähigkeiten: Ausgeprägte Kompetenz in Datenanalyse, KPI-Überwachung und Ableitung strategischer Maßnahmen zur Performance-Verbesserung. Team Management: Nachweisbare Erfahrung in der Führung, Motivation und Weiterentwicklung von verteilten oder remote arbeitenden Teams. Kund:innenservice: Hohe Serviceorientierung, Verständnis für Kundenbedürfnisse im Online-Reisebereich und Fähigkeit, Prozesse im Sinne der Kundenzufriedenheit zu gestalten. Zusätzliche Qualifikationen: Abgeschlossenes Studium in BWL, Tourismusmanagement oder vergleichbare Qualifikation, sehr gute Englischkenntnisse, sichere Nutzung von Online-Tools (CRM, Buchungssysteme, Collaboration-Software) sowie eine strukturierte, selbstständige Arbeitsweise.
Role Description This is a full-time, on-site Chinese Speaking Customer Service Specialist role based in El Maadi El Gadida. The specialist will handle inbound and outbound customer inquiries in Chinese and English through phone, email, and chat, ensuring timely and accurate responses. Responsibilities include tracking shipments, resolving delivery issues, providing order status updates, and coordinating with internal operations teams to address service concerns. The role involves documenting customer interactions in the system, following up on unresolved cases, and escalating complex issues when needed. The specialist will also support continuous improvement by identifying recurring problems, suggesting process enhancements, and maintaining a high standard of customer satisfaction in line with J&T Express Egypt’s service policies.<br>Qualifications<br> Strong communication skills in Chinese (Mandarin) and English, with clear, professional verbal and written abilities. Customer service experience in logistics, e-commerce, or related industries, including handling inquiries, complaints, and case follow-up. Ability to use CRM or ticketing systems, Microsoft Office tools, and other basic computer applications efficiently. Solid problem-solving and conflict-resolution skills, with the capacity to work under pressure and manage multiple tasks. Attention to detail, accuracy in data entry, and a structured approach to documentation and reporting. Team-oriented mindset, reliability, and openness to feedback, with the ability to collaborate effectively across departments. Willingness to work on-site in El Maadi El Gadida and follow rotating shifts if required by business needs. Relevant diploma or bachelor’s degree is preferred; prior experience in a contact center or customer-facing role is an advantage.
Role Description <br>The Sales bank loans role full-time, on-site position based in Cairo, Egypt. The Sales Engineer will work closely with prospective and existing customers to understand their business needs and translate them into tailored technical solutions. Day-to-day responsibilities include preparing and delivering product demonstrations, developing proposals, and supporting the sales team with technical expertise throughout the sales cycle. The role involves responding to technical inquiries, coordinating with internal technical teams to resolve issues, and ensuring a smooth handover from pre-sales to post-sales support. The Sales Engineer will also maintain accurate records in CRM tools, contribute to sales forecasts, and provide feedback to product teams based on customer insights.<br>Qualifications Ability to apply Sales Engineering and Technical Support skills to design, present, and implement effective solutions for customers. Strong Communication and Customer Service skills to collaborate with clients, internal teams, and stakeholders in a clear and professional manner. Demonstrated Sales skills, including opportunity qualification, negotiation support, and contributing to revenue growth. Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field, or equivalent practical experience. Experience in a technical sales or pre-sales role, ideally within software, technology solutions, or industrial products. Ability to explain complex technical concepts in simple terms and adapt communication to different audiences. Proficiency with CRM systems and basic productivity tools (e.g., spreadsheets, presentation software). Strong analytical and problem-solving abilities, with attention to detail and a focus on delivering reliable solutions. Comfort working on-site with customers, including occasional travel to client locations within the region if needed. Professional fluency in English; Arabic language
We’re looking for a Finance Manager to lead and oversee all financial operations in Egypt. This role is critical to supporting our rapid growth and ensuring compliance, budgeting discipline, and strategic alignment with regional finance teams.<br>Lead the Finance function in Egypt, overseeing financial planning, budgeting, forecasting, and reporting. Ensure accurate and timely month-end and year-end financial closings in coordination with Group Finance. Prepare and review financial statements, management reports, budgets, and forecasts to support business decisions. Manage cash flow, liquidity, banking relationships, and funding requirements. Oversee settlement and reconciliation processes to ensure the accuracy and integrity of financial transactions. Ensure compliance with local tax regulations, statutory reporting requirements, and applicable accounting standards. Coordinate internal and external audits and ensure timely resolution of audit findings. Implement, maintain, and strengthen internal financial controls and risk management practices. Partner with the Egypt leadership team and cross-functional stakeholders to provide financial analysis and strategic insights. Coordinate with regional Finance teams in Bahrain to ensure alignment with Group policies, reporting requirements, and financial governance. Monitor operational costs, identify cost optimization opportunities, and support profitability initiatives. Ensure the accuracy, completeness, and integrity of financial records and compliance with internal policies and regulatory requirements. Lead, develop, and coach the Finance team to drive operational excellence and continuous improvement.<br>Requirements Bachelor’s degree in Accounting, Finance, or related field (CPA/ACCA/CMA preferred)7–10 years of progressive experience in finance or accounting roles Prior experience in fintech, payments, or banking is a strong advantage Strong knowledge of Egyptian tax law, financial reporting standards, and IFRSExcellent leadership, communication, and analytical skills<br>#Finance Manager #AFSEgypt #Fintech Careers #WeAre AFS #Finance Leadership #Hiring Now
Role Description The Software Sales Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and qualifying sales opportunities, presenting software solutions to prospective and existing clients, and managing the full sales cycle from initial contact to closing deals. The specialist will conduct product demonstrations, prepare proposals and quotations, and maintain accurate records of sales activities in the CRM system. Day-to-day tasks include collaborating with technical teams to align solutions with client needs, providing responsive customer service, and building long-term relationships to drive renewals and upselling. The role also involves staying informed about product updates and industry trends to effectively communicate value and differentiate offerings in the market.<br>Qualifications<br> <br>Candidates should possess strong Software Sales and Sales skills, with experience managing the end-to-end sales process for technology solutions. Candidates should possess solid knowledge of Software products and an understanding of IT infrastructure, data center, or virtualization solutions. Candidates should possess excellent Communication skills, including clear presentation, negotiation, and interpersonal abilities. Candidates should possess Customer Service skills, with a focus on responsiveness, problem-solving, and relationship building. Proven experience in B2B sales, preferably in IT or software-related industries. Ability to work on-site in Cairo, Egypt and collaborate effectively with cross-functional teams. Strong organizational and time-management skills, with the ability to handle multiple opportunities simultaneously. Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience. Proficiency in CRM tools and basic office productivity software. Fluency in English and Arabic, both written and spoken, is highly beneficial.
Job Summary: To execute risk-based audits for the branch network to evaluate the effectiveness of internal controls, compliance with policies, procedures, and regulatory requirements, and to provide independent assurance that branch operations are conducted efficiently and with integrity. The role contributes to safeguarding the organization's assets and enhancing overall governance.<br>Job Responsibilities:Conduct comprehensive audits of branches including operational, financial, compliance, and customer service activities. Prepare audit programs, checklists, and working papers for branch audit assignments. Perform on-site branch visits and ensure audit activities are conducted with minimal disruption. Assess and evaluate the adequacy and effectiveness of internal controls, risk management, and governance processes within branches. Identify operational risks, control gaps, fraud indicators, and non-compliance with internal policies and Central Bank of Egypt (CBE) regulations. Review branch vault, cash, treasury operations, and customer account opening procedures. Draft clear, concise, and objective audit findings and reports with practical recommendations. Discuss audit findings with Branch Managers and relevant stakeholders. Follow up on the implementation of audit recommendations and corrective action plans. Ensure all audit activities are performed in accordance with the Internal Audit Manual, IIA standards, and professional ethics. Stay updated with new regulations, banking products, and audit techniques.<br>Job Requirements:Bachelor's degree in commerce, Accounting, Finance, or Business Administration. CIA, CPA, or related professional certification is a plus.2-5 years of experience in Internal Audit, preferably within banking sector. Strong knowledge of banking operations, branch processes, and regulatory requirements. Solid understanding of risk-based audit methodology and internal control frameworks. Excellent analytical, investigative, and problem-solving skills. High attention to detail and ability to detect irregularities. Strong report writing and communication skills. Proficiency in MS Office and audit tools. Knowledge of data analysis is a plus. High integrity, objectivity, and ability to work independently and travel to branches.
Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers through scalable, nearshore solutions in customer support, digital sales, and back-office operations. The company combines top-tier talent, advanced AI technologies, and deep industry expertise across sectors such as healthcare, technology, education, and e-commerce. NEXperience focuses on delivering cost-effective, high-quality services, with potential cost reductions of up to 40% while maintaining HIPAA and GDPR compliance. Trusted by fast-growing startups and established industry leaders, NEXperience operates 24/7 from Egypt to support business growth and customer experience excellence. Role Description The French & English Customer Support Specialist is a full-time, on-site role based in Cairo, Egypt. In this position, the specialist will handle customer inquiries and issues in both French and English via phone, email, chat, and other support channels, ensuring timely and accurate responses. Responsibilities include diagnosing and resolving basic technical or account-related problems, escalating complex cases when necessary, and maintaining detailed records of interactions in CRM or ticketing systems. The specialist will monitor customer satisfaction, follow up on open cases, and collaborate with internal teams to improve processes and the overall customer experience. This role also involves adhering to quality, security, and data protection standards while representing NEXperience’s service culture in every interaction.<br>???? We Are Hiring: French & English Customer Support Specialists! Are you fluent in French and English? Join our growing team in El Rehab City! What You Will Do:Deliver exceptional customer support in French and English across multiple channels. Assist customers with inquiries, problem resolution, and service requests efficiently. Maintain high quality standards and professional communication at all times. What We Are Looking For:Fluency in both French and English (spoken and written). Strong communication and active listening skills. Experience in customer service or BPO is a plus. Ability to work on-site in El Rehab City. What We Offer:Attractive Salary Package (Base Salary + Performance Bonuses). Dynamic and supportive work environment. Career growth and development opportunities.
About us:<br>Elsewedy Electric: Powering Progress, Empowering People<br>For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments. Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being. Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.<br>This job opportunity is offered by Elsewedy Electric Graduate Development Program The program is designed for Graduates with 0-2 years of experience. The program offers various job rotations, mentorships, coaching & trainings. 2024 & 2025 Graduates are welcomed to apply.<br>Key Responsibilities:<br>Execute accurate and timely monthly, quarterly, and year-end closing activities. Prepare monthly, quarterly, and annual financial statements and support regulatory reporting. Prepare and post key journal entries and perform account reconciliations. Maintain the accuracy and integrity of the General Ledger. Prepare and review prepaid expenses and fixed-asset roll-forwards. Validate Accounts Payable sub-ledger details and aging reports. Support internal and external auditors by providing required documentation. Ensure compliance with internal controls and applicable GAAP/IFRS standards. Participate in cross-functional process improvement initiatives. GL Accountant.docx<br>Requirements:<br>Academic Qualifications: Bachelor’s degree in Accountingor any related field. Language Proficiency: Fluent in English (spoken and written) Years of Experience: 0-2 Years of experience in the same field. Computer/Technical Skills: Advanced Microsoft Excel - Oracle ERP - General Ledger & Account Reconciliation - Journal Entries & Month-End Closing - Knowledge of GAAP/IFRS
Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East. As we continue to scale rapidly, delivering exceptional customer experiences starts with a strong quality culture.<br>We're looking for a Quality Assurance Specialist to drive quality excellence across our customer support operations, ensuring consistent service standards, vendor performance, and continuous improvement across every customer interaction.<br>What You'll DoQuality Assurance & Governance Monitor and evaluate customer interactions across voice, chat, and email channels. Drive quality governance across internal teams and BPO partners, ensuring compliance with QA standards and KPIs. Performance Analysis & Continuous Improvement Analyze quality trends, DSAT drivers, and operational risks to identify improvement opportunities. Lead root cause analyses and recommend data-driven solutions to improve customer experience. Vendor & Stakeholder Management Conduct vendor performance reviews, calibration sessions, and quality governance routines. Partner with Operations and vendor teams to implement action plans and improve performance. Reporting & Coaching Develop quality dashboards and performance reports for leadership. Deliver structured feedback, support coaching initiatives, and promote a culture of continuous learning and operational excellence.<br>What We're Looking For5+ years of Quality Assurance experience within a contact center or BPO environment. Previous experience overseeing vendor quality performance and governance. Strong understanding of QA methodologies, scorecards, calibration, and customer experience standards. Experience evaluating voice, chat, and email interactions. Excellent analytical, reporting, and root-cause analysis skills. Strong stakeholder management and communication skills. Fluent in Arabic and English. Willingness to travel to vendor sites as business needs require.<br>Why Join Keeta????? Make a meaningful impact – Help shape world-class customer experiences across one of the fastest-growing delivery platforms.???? Accelerate your career – Take ownership of quality initiatives with regional visibility and influence.???? Continuous learning culture – Collaborate with talented teams and grow your expertise in customer experience and operational excellence.???? High-impact environment – Partner with Operations, Training, and vendor teams to drive measurable business improvements.
Job Summary We are seeking a highly motivated and results-driven Business Development Manager to drive the growth of our Cash Pickup and Financial Services business across Egypt. The ideal candidate will be responsible for developing growth strategies, expanding customer acquisition, building strategic partnerships, and increasing transaction volumes across all company branches. Key Responsibilities Develop and execute strategic growth plans to increase Cash Pickup transactions across all branches. Analyze branch performance and identify opportunities to improve transaction volumes and customer engagement. Plan and manage local marketing initiatives, including digital advertising campaigns and branch-focused promotions. Conduct field visits, customer meetings, and promotional events to strengthen brand awareness and customer acquisition. Build and maintain strong relationships with SMEs and corporate clients, promoting the company's financial and Cash Pickup solutions. Identify new business opportunities and establish strategic partnerships that contribute to revenue growth. Collaborate closely with Marketing, Sales, and Branch Operations teams to ensure successful execution of growth initiatives. Monitor performance metrics and recommend data-driven improvement plans. Develop and implement nationwide business development strategies to improve Cash Pickup performance across Egypt. Conduct market research, competitor analysis, and industry benchmarking to identify growth opportunities and emerging trends. Qualifications Bachelor's degree in business administration, Marketing, Commerce, or a related field.3–7 years of experience in Business Development, Sales, Financial Services, Logistics, or Express Operations. Experience in Aramex or similar logistics and financial service providers is highly preferred. Strong negotiation, relationship-building, and communication skills. Proven ability to drive business growth and achieve commercial targets. Strong analytical and reporting skills. Willingness to travel across branches and regions when required.
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About the job Localization Project Coordinator (Ex Localization)
<p>We are seeking a skilled Localization Project Coordinator to join our dynamic team. In this role, you will manage project workflows by coordinating tasks, ensuring timely communication, maintaining quality standards, and delivering projects on schedule while meeting client expectations.</p><br>
<p><strong>Duties and Responsibilities:</strong></p><br>
<ul><li><strong>Checking and Responding to Emails</strong> – Reviewing and replying to client and team emails at the start of the shift and throughout the day, addressing queries and keeping all stakeholders updated.</li><li><strong>Receiving and Analyzing Project Requirements</strong> – Receiving project requests, analyzing client requirements (scope, language, and specifications), and planning accordingly.</li><li><strong>Task Assignment and Resource Coordination</strong> – Assigning tasks to linguists or vendors based on project needs, confirming availability, and ensuring all team members are prepared.</li><li><strong>Project Management and Tracking</strong> – Managing project timelines, budgets, tracking ongoing tasks, and adjusting plans to keep projects on schedule and aligned with client expectations.</li><li><strong>Quality Assurance (QA) and Final Checks</strong> – Performing quality checks to verify the accuracy and consistency of deliverables, ensuring all client specifications are met.</li><li><strong>Preparing and Delivering Completed Files</strong> – Finalizing and delivering files to clients by the deadline, confirming that all details meet quality standards.</li></ul>
<ul><li><strong>Preferred EX Localization Industry work experience. </strong></li></ul>
<p><strong>Must have qualifications:</strong></p><br>
<ul><li>Bachelor's degree in business administration or a related field</li><li>0-1 year of experience in the field or a similar role</li><li>Excellent verbal and written English</li><li>Certificate and or knowledge including planning, budgeting, risk management, etc</li><li>Solid understanding of CAT and QA Tools</li><li>Knowledge of Localization services like MTPE, DTP, Media, Elearning, AI</li><li>Basic knowledge of LE</li></ul>
<p><strong>Working Conditions:</strong></p><br>
<ul><li>Hybrid </li><li>Working Days: 5</li><li>Days Off: Saturday and Sunday</li><li>Working Hours: 10:00 A.M – 7:00 P.M or 5:00 P.M – 2:00 A.M (night).</li></ul>
<p>Location: Al-Jizah - near Midan Lebonan - El-Mohandessin</p><br>
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