Database Developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Sr. Analyst WFM Planning ( Planner )<br><p>Job Description</p><br><br><ul><li><p>1 YEAR as Scheduler is a MUST</p><br><br></li><li><p>Analyse information to develop Short- and Long-Term Forecasts for multiple clients.</p><br><br></li><li><p>Analyse trending data to help build accurate assumptions of various Key Metrics for programs including Shrinkage, AHT and Attrition.</p><br><br></li><li><p>Lead Staffing Calls to discuss Staff Plan with Departments such as Operations, TA, Account Management, Training etc.</p><br><br></li><li><p>Owns HC reconciliation with Operations, Training and Recruitment teams to ensure accurate starting point for Capacity plan roll out from running and next week onwards.</p><br><br></li><li><p>Coordinates with Scheduler to ensure Capacity plan outputs are in-line with Schedule outputs prior to release.</p><br><br></li><li><p>Maintain a high level of quality and accuracy while managing capacity plans for multiple programs.</p><br><br></li><li><p>Plan hiring and ramp down needs for your programs to maintain an acceptable level of staffing to meet business requirements.</p><br><br></li><li><p>Implementation &amp; transition of new projects. Should possess skills in developing &amp; coaching team members.</p><br><br></li><li><p>Represent the Workforce Management Team in cross-directorate discussions, providing a resource-focused viewpoint and subject matter expertise.</p><br><br></li><li><p>Implements productivity and revenue increase by driving efficiency and other related initiatives.&nbsp;</p><br><br></li></ul><br><p><b>Essential Criteria</b></p><br><br><ul><li><p>client facing experience</p><br><br></li><li><p>be able to work US hours</p><br><br></li><li><p>F15 site (Smart village)</p><br><br></li><li><p>Must have been in scheduling role for at least 10 Months.</p><br><br></li><li><p>English B2</p><br><br></li><li><p>knowledge with IEX scheduling</p><br><br></li><li><p>Ability to work independently with minimal supervision, meeting multiple deadlines in a high-pressure environment.</p><br><br></li><li><p>Ability to plan well and set priorities based on need</p><br><br></li><li><p>Background of Call center experience</p><br><br></li><li><p>Good decision-making skills</p><br><br></li><li><p>Excellent written and oral communication skills required to interact with all levels of management &amp; client representatives.</p><br><br></li><li><p>Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds</p><br><br></li><li><p>Maintain confidentiality.</p><br><br></li></ul><br><p><b>Desirable Criteria for the External Applicants Only (outside Concentrix)</b></p><br><br><p><b>In addition to the above, needs to have:</b></p><br><br><ul><li><p>WFM background (Scheduling and RTA) and knowledge with MS Excel</p><br><br></li><li><p>Experience with other WFM tools such as Teleopti, Genesys, etc.</p><br><br></li></ul><br><p>Location:</p><br><br>EGY Cairo B224-F15, KM28 Cairo Alexandria Desert Road,<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Envision Employment Solutions</strong> is currently looking for <strong>Senior</strong> <strong>SAP FICO Implementation Consultant </strong>for one of our partners, a leader in the <strong>Consulting &amp; Technology Services</strong>!</p><br><p><strong>Objective:</strong></p><br><p>We are seeking an experienced <strong>Senior</strong> <strong>SAP FICO Implementation Consultant</strong> to lead the design, configuration, and delivery of SAP Finance and Controlling solutions. In this role, you will work closely with business stakeholders and cross-functional teams to implement, optimize, and support SAP FICO solutions that enhance financial processes and drive operational efficiency. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead and manage SAP FICO implementation projects from initiation to post-implementation support, ensuring adherence to project timelines, budgets, and quality standards.</li><li>Collaborate with cross-functional teams, including business stakeholders, IT teams, and external vendors, to gather business requirements and design SAP FICO solutions that align with organizational goals.</li><li>Conduct detailed analysis of existing business processes and systems to identify gaps and opportunities for process optimization and automation.</li><li>Configure and customize SAP FICO modules to meet business requirements, including General Ledger accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders.</li><li>Perform data migration activities, including data extraction, cleansing, and transformation, to ensure smooth transition from legacy systems to SAP FICO.</li><li>Develop and execute comprehensive test plans, including unit testing, system integration testing, and user acceptance testing, to validate the functionality and performance of SAP FICO solutions.</li><li>Provide end-user training and support during the implementation phase and post-implementation to ensure successful adoption of SAP FICO systems and processes.</li><li>Troubleshoot and resolve complex issues and system defects related to SAP FICO modules, working closely with technical teams and SAP support to identify root causes and implement appropriate solutions.</li><li>Stay current with SAP FICO best practices, industry trends, and advancements in technology, and proactively recommend process improvements and system enhancements to optimize financial operations.</li><li>Mentor and guide junior team members, sharing your knowledge and expertise in SAP FICO implementation methodologies, tools, and techniques.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Envision Employment Solutions</strong> is currently looking for <strong>Senior</strong> <strong>SAP FICO Implementation Consultant </strong>for one of our partners, a leader in the <strong>Consulting &amp; Technology Services</strong>!</p><br><p><strong>Objective:</strong></p><br><p>We are seeking an experienced <strong>Senior</strong> <strong>SAP FICO Implementation Consultant</strong> to lead the design, configuration, and delivery of SAP Finance and Controlling solutions. In this role, you will work closely with business stakeholders and cross-functional teams to implement, optimize, and support SAP FICO solutions that enhance financial processes and drive operational efficiency. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead and manage SAP FICO implementation projects from initiation to post-implementation support, ensuring adherence to project timelines, budgets, and quality standards.</li><li>Collaborate with cross-functional teams, including business stakeholders, IT teams, and external vendors, to gather business requirements and design SAP FICO solutions that align with organizational goals.</li><li>Conduct detailed analysis of existing business processes and systems to identify gaps and opportunities for process optimization and automation.</li><li>Configure and customize SAP FICO modules to meet business requirements, including General Ledger accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders.</li><li>Perform data migration activities, including data extraction, cleansing, and transformation, to ensure smooth transition from legacy systems to SAP FICO.</li><li>Develop and execute comprehensive test plans, including unit testing, system integration testing, and user acceptance testing, to validate the functionality and performance of SAP FICO solutions.</li><li>Provide end-user training and support during the implementation phase and post-implementation to ensure successful adoption of SAP FICO systems and processes.</li><li>Troubleshoot and resolve complex issues and system defects related to SAP FICO modules, working closely with technical teams and SAP support to identify root causes and implement appropriate solutions.</li><li>Stay current with SAP FICO best practices, industry trends, and advancements in technology, and proactively recommend process improvements and system enhancements to optimize financial operations.</li><li>Mentor and guide junior team members, sharing your knowledge and expertise in SAP FICO implementation methodologies, tools, and techniques.</li></ul> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Ensuring a positive dining experience, handling complaints, and maintaining high service standards.<br> Keeping customers happy, getting their feedback on the experience and handling complaints.<br> Controlling operational costs and identifying ways to cut waste.<br> Create detailed reports on weekly, monthly and annual revenues and expenses.<br> Ensure that the restaurant is stocked with necessary supplies at all times.<br> Develop and implement strategies to attract new customers and retain existing ones, including promotions, special events, and menu updates.<br> Maintaining safety and food quality standards.<br> Coaching staff, fostering a positive work environment, and supporting team growth and productivity.<br> Recruiting, interviewing and training staff to follow restaurant procedures.<br> Organizing schedules, keeping track of employees’ hours and recording payroll data.<br> Appraising staff performance and disciplining or retraining employees to correct poor performance.</p> <h4>Qualifications</h4> <ul> <li>Proven experience in hospitality; food service management in luxury hotels or resorts.</li> <li>Strong leadership, organizational, and decision-making skills.</li> <li>Knowledge of food safety, health regulations, and operational procedures.</li> <li>Excellent communication and customer service abilities.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English.</li> <li>Additional languages are a plus.</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong></p><br><br><p>Talent Sourcing Specialist | MAF Global Solutions | Global Solutions Egypt</p><br><br><p><strong>ROLE SUMMARY</strong></p><br><br><p>At Majid Al Futtaim Retail, frontline talent is essential to delivering operational excellence and an outstanding customer experience across Carrefour and Supeco. The Talent Sourcing Specialist – Frontline Hiring plays a key role in supporting high-volume retail hiring by sourcing, screening, and engaging frontline (FL) candidates at scale.</p><br><br><br><p><strong>ROLE PROFILE</strong></p><br><br><ul><li>Source and identify frontline candidates using high-volume, retail-appropriate sourcing channels including store QR codes, walk-ins, job boards, social media, referrals, community outreach, and local partnerships.</li><li>Build and maintain pipelines of frontline talent aligned with store demand, seasonal peaks, and attrition forecasts.</li><li>Support mass hiring initiatives, new store openings, and urgent operational requirements.</li><li>Screen frontline applicants against defined operational, behavioral, and cultural criteria.</li><li>Actively support and attend batch days, open days, and assessment events to engage and screen frontline candidates.</li><li>Ensure positive candidate experience during high-volume hiring events.</li><li>Effectively utilize SAP SuccessFactors and related sourcing tools (e.g. Phenom) to manage applicant data, track sourcing activity, and build frontline talent pools.</li><li>Work closely with Talent Acquisition Business Partners and the Frontline Sourcing team to align sourcing activity with workforce plans and store hiring priorities.</li></ul><br><p><strong>REQUIREMENTS</strong></p><br><br><ul><li>1 to 3 years experience in Talent Sourcing, Recruitment, or HR Operations within Retail or other high-volume hiring environments.</li><li>Hands-on experience screening and managing large volumes of frontline applicants.</li><li>Familiarity with ATS and CRM systems (SAP SuccessFactors / Phenom preferred).</li><li>Comfortable engaging candidates in-person at stores, batch days, and community events.</li></ul><br><p><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Ensuring a positive dining experience, handling complaints, and maintaining high service standards</li><li>Keeping customers happy, getting their feedback on the experience and handling complaints</li><li>Controlling operational costs and identifying ways to cut waste</li><li>Create detailed reports on weekly, monthly and annual revenues and expenses</li><li>Ensure that the restaurant is stocked with necessary supplies at all times</li><li>Develop and implement strategies to attract new customers and retain existing ones, including promotions, special events, and menu updates</li><li>Maintaining safety and food quality standards</li><li>Coaching staff, fostering a positive work environment, and supporting team growth and productivity</li><li>Recruiting, interviewing and training staff to follow restaurant procedures</li><li>Organizing schedules, keeping track of employees’ hours and recording payroll data</li><li>Appraising staff performance and disciplining or retraining employees to correct poor performance</li></ul><br>Qualifications<br><br><ul><li>Proven experience in hospitality;&nbsp;food service management in luxury hotels or resorts</li><li>Strong leadership, organizational, and decision-making skills</li><li>Knowledge of food safety, health regulations, and operational procedures</li><li>Excellent communication and customer service abilities</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title</strong> <br>Learning &amp; Development Officer<br> <br><br><strong>Summary</strong> <br>We are seeking a skilled <strong>Learning &amp; Development Officer</strong> to join our client’s team on-site in <strong>Cairo, Egypt</strong>. This position is well-suited for professionals experienced in managing Learning Management Systems (LMS) who are passionate about driving employee development. If you’re detail-oriented and eager to make an impact in the Oil &amp; Gas sector, this is an excellent career opportunity.<br> <br><br><strong>Salary</strong> <br>USD 1,100 – 1,300 per month<br> <br><br><strong>Location and Working Pattern</strong> <br>Cairo, Egypt – On-site<br> <br><br><strong>Client Overview</strong> <br>Our client is a leading organisation in the Oil &amp; Gas sector, committed to operational excellence, innovation, and the continuous development of its workforce.<br> <br><br><strong>Responsibilities</strong><ul><li>Configure, maintain, and manage LMS features, settings, and integrations</li><li>Oversee system upgrades, releases, and ensure platform reliability</li><li>Manage user accounts, roles, permissions, and enrolments</li><li>Upload and organise learning content, courses, and certifications</li><li>Generate reports on enrolments, completions, and compliance metrics</li><li>Provide first-line support for learners and instructors, resolving technical issues</li><li>Ensure data protection, privacy standard compliance, and audit readiness</li><li>Recommend and implement process improvements and test new functionalities</li></ul><strong><br>Must-have Requirements</strong><ul><li>Bachelor’s degree in HR, Education, Psychology, Business Administration, or related field</li><li>4–6 years’ experience in a Learning &amp; Development role</li><li>Proven proficiency with Learning Management Systems (LMS)</li><li>Strong knowledge of MS Office (PowerPoint, Excel, Word)</li><li>Excellent communication, organisational, and analytical skills</li></ul><strong><br>Nice-to-have Skills</strong><ul><li>Previous experience in the Oil &amp; Gas industry</li><li>Ability to manage projects and improve training processes</li></ul><strong><br>Apply Now</strong> If this role aligns with your skills and experience, apply now and take the next big step in your Learning &amp; Development career in Cairo!<br><br>The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.<br>&nbsp;<br>We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.<br>&nbsp; </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><br> LMS Administration, Data Analysis, Project Management, Communication, Problem-Solving<br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Account Management Manage a portfolio of key telecom operator accounts and strategic partners in Egypt. Build and maintain strong relationships with decision-makers and operational teams. Act as the primary point of contact for assigned accounts. Ensure a high level of customer satisfaction and long-term partnership development. Business Growth Identify opportunities to increase revenues within existing accounts. Develop and implement account growth plans aligned with business objectives. Promote new Digital Virgo products and services to existing partners. Negotiate commercial conditions and support contract renewals and amendments. Project Management Coordinate the launch of new services with internal and external stakeholders. Work closely with Product, Marketing, Technical, Finance and Operations teams to ensure successful implementation. Monitor project timelines and ensure timely execution. Performance Monitoring Monitor business performance through regular analysis of key KPIs. Review revenue trends, subscription performance, conversion rates and customer engagement. Recommend optimization actions to improve business performance. Prepare monthly business reviews and performance reports. Market &amp; Partner Development Stay informed about telecom, mobile payment and digital service market trends. Identify new opportunities within existing partnerships. Support the Regional Director in defining account development strategies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in Business Administration, Marketing, Telecommunications or a related field. Minimum 4 6 years of experience in Key Account Management, Account Management or Business Development. Experience within Telecommunications, Mobile Payments, Fintech or Digital Services. Experience working with Mobile Network Operators (Vodafone Egypt, Orange Egypt, e&amp; Egypt or WE) is highly preferred. Strong commercial awareness and negotiation skills. Excellent communication and stakeholder management skills. Fluent in English and Arabic. Technical Skills Strong knowledge of the telecom ecosystem. Understanding of Direct Carrier Billing (DCB), Mobile Payments or Value Added Services (VAS) is a strong advantage. Good analytical skills with the ability to interpret business performance data. Proficiency in Microsoft Excel and PowerPoint. Experience with CRM tools is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead the implementation and monitoring of Environment, Health &amp; Safety (EHS) requirements across the Egypt High Speed Rail Project, ensuring compliance with consortium procedures and project standards. Ensure compliance with legal, employer, lender, and international EHS requirements, including ISO 14001, ISO 45001, and IFC standards. Support Siemens Mobility teams, consortium partners, contractors, and subcontractors in implementing EHS strategies, procedures, and safe systems of work. Drive hazard identification, risk assessments, Permit-to-Work (PTW) processes, and the control of high-risk construction activities. Monitor contractor EHS performance, including method statements, risk assessments, competency requirements, inspections, and training compliance. Lead incident reporting, investigations, root cause analysis, and the implementation of corrective and preventive actions. Plan and oversee site inspections, internal audits, contractor audits, and ensure timely closure of non-conformities. Promote a strong safety culture through inductions, toolbox talks, STARRT briefings, and proactive EHS leadership. Support emergency preparedness, environmental compliance, and reporting related to waste management, dust, noise, and other environmental controls. Prepare EHS performance reports and dashboards while providing regular updates to project and consortium management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Environment, Health &amp; Safety, Engineering, Environmental Engineering, or a related discipline. Significant experience in Environment, Health &amp; Safety (EHS) management within large-scale construction, infrastructure, or railway projects. Strong knowledge of international EHS standards, including ISO 14001, ISO 45001, IFC Performance Standards, and OSHA requirements. Proven experience managing EHS activities across multiple contractors and multidisciplinary project environments. Experience with audit-intensive or lender-funded projects is considered an advantage. Strong leadership, communication, and stakeholder management skills with the ability to influence a positive safety culture. Experience conducting incident investigations, risk assessments, audits, inspections, and EHS performance reporting. Proficiency in Microsoft Office applications and EHS reporting tools. Fluency in both written and spoken English and Arabic.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or GED equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB TITLE</span></strong><span><br><span>Manager, Customer Care | MAF Global Solutions | Global Solutions Egypt</span><br><strong><span>ROLE SUMMARY</span></strong><br><span>The Manager of Customer Care is responsible for the execution of customer care initiatives, operational delivery, vendor governance, and customer experience across all MAF business units. The role delivers customer care initiatives, supports technology enhancements, and manages vendor relationships in line with the Group Customer Care Policy and the strategy set by the Senior Manager of Customer Care Solutions.</span><br><strong><span>ROLE PROFILE</span></strong></span></p><br><br><ul><li><span>Execute customer care and outsourcing strategies while supporting the transformation of the contact centre operating model.</span></li><li><span>Align operational plans with business objectives and monitor customer engagement performance</span></li><li><span>Manage end-to-end vendor governance, ensuring service quality, SLA compliance, and contract adherence</span></li><li><span>Conduct audits, mystery shopping, and performance evaluations to maintain quality standards.</span></li><li><span>Oversee contact centre operations including agent lifecycle management and service desk activities.</span></li><li><span>Monitor KPIs and SLAs, leveraging customer insights (NPS, CRM data, VoC) to drive improvements.</span></li><li><span>Perform root cause analysis and implement continuous improvement initiatives across customer journeys,</span></li><li><span>Support forecasting, headcount planning, and cross-functional collaboration with Business Units and vendor.</span></li></ul><p><span><br><strong><span>REQUIREMENTS</span></strong><br></span></p><br><br><ul><li><span>Bachelor’s degree with 8+ years of experience in contact centre operations.</span></li><li><span>Strong knowledge of contact centre KPIs (NPS, CSAT, CES, SLA, FCR, etc.).</span></li><li><span>Proven experience in vendor management and outsourcing governance.</span></li><li><span>Hands-on experience with CRM systems, telephony, and customer analytics tools.</span></li><li><span>Strong analytical, organizational, and stakeholder management skills.</span></li><li><span>Excellent communication skills in English and Arabic, with GCC experience being a plus.</span></li></ul><p><span><br><strong><span>WHAT WE OFFER</span></strong><br></span></p><br><br><ul><li><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</span></li><li><span>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</span></li><li><span>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></li></ul> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hello, we re L Or al, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.</p><p>A Day in the Life</p><p>As a Medical Representative for our West Cairo team, you will be the crucial link between L'Or al's dermatological brands and healthcare professionals. Reporting to the Medical Visit Manager, you will use your scientific expertise to build trusted relationships with dermatologists and pharmacists, driving brand recommendations and contributing to our mission of providing life-changing dermatological solutions.</p><ul><li><b>Scientific Engagement:</b> You will conduct regular visits to healthcare professionals to present scientific data and communicate the benefits and efficacy of our product portfolio, ensuring they have the latest information.</li><li><b>Territory Management:</b> You will strategically manage your assigned territory in West Cairo, analyzing data to identify key opportunities for growth and developing an effective action plan to achieve your targets.</li><li><b>Business Partnership:</b> You will build and nurture strong, long-term relationships with key medical stakeholders, positioning yourself as a trusted partner and the face of L'Or al Dermatological Beauty.</li><li><b>Market Intelligence:</b> You will monitor market trends, competitor activities, and gather feedback from healthcare professionals to provide valuable insights to the marketing and sales teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We Are Looking For</p><p>You are a great fit for this role if you combine scientific knowledge with excellent interpersonal skills. You are driven by results and thrive on building strong partnerships. We are looking for someone with an entrepreneurial spirit who can manage their territory with autonomy and a strategic mindset.</p><ul><li>A Bachelor s degree in Pharmacy or a related life sciences field.</li><li>Proven ability in scientific communication , translating complex information into clear and compelling messages.</li><li>Strong stakeholder relationship management skills to build trust and credibility with medical experts.</li><li>Excellent planning and execution capabilities to effectively manage your territory and achieve objectives.</li><li>A results-driven approach with a clear focus on achieving business targets .</li><li>Proficiency in English and Arabic.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Accounting &amp; Admin Officer (Remote) <br> <br><strong> About Us</strong><br>At Whitecollars, we're a global HR consulting and recruitment agency on a mission to help businesses grow! We provide tailored HR services and flat-fee recruitment with a people-first approach-and maintain a 98% client satisfaction rate. <br>Were looking for a detail-loving, process-savvy Accounting &amp; Admin Officer to join our remote team and help us keep everything running smoothly!<br><strong> The Role in a Nutshell:</strong><br>You'll be the go-to person for finance, HR, and admin operations-managing everything from bookkeeping and payroll to onboarding and employee support . If you love wearing multiple hats and being the backbone of day-to-day operations, this role is for you!<br><strong> What You'll Do:</strong><br> <strong> Finance &amp; Accounting:</strong><br><ul><li>Manage bookkeeping, bank reconciliations, and financial reporting</li><li>Prepare balance sheets, P&amp;Ls, and budget tracking</li><li>Issue invoices and manage client collections</li></ul><br> <strong> Payroll &amp; HR Support:</strong><br><ul><li>Process monthly payroll, bonuses, and commissions</li><li>Prepare employment contracts and manage onboarding</li><li>Maintain employee records and track leave balances</li></ul><br> <strong> Benefits &amp; Admin:</strong><br><ul><li>Administer employee benefits and medical insurance </li><li>Act as the main contact for vendor and provider coordination</li><li>Support team members with HR, payroll, and general inquiries</li></ul><br><strong> What We're Looking For:</strong><br><ul><li>Bachelors degree in Accounting, Finance, Business, or related field</li><li>3-5 years of experience in accounting + HR/operations</li><li>Proficiency in accounting software and advanced Excel skills</li><li>Strong attention to detail and love for organization </li><li>Great communicator with a proactive, problem-solving attitude</li><li>Experience with payroll processing and HR administration</li></ul><br><strong> Why Join Whitecollars?</strong><br><ul><li>100% remote work </li><li>Be part of a supportive, people-first culture</li><li>Role with real impact-you'll keep our operations humming!</li><li>Opportunities to grow within a global HR agency</li></ul><br><strong>Ready to Apply?</strong><br>If you're an accounting pro who also enjoys helping people and streamlining processes, we'd love to hear from you!<br> Send your resume and let us know why you'd be a great fit!<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a detail-oriented and organized Payroll &amp; Stock Administration Assistant to support our Finance team. This role is responsible for assisting with day-to-day payroll processing and equity administration activities. The ideal candidate is highly accurate, comfortable with multiple systems, and eager to grow their career in payroll and equity operations.</p><p>Key Responsibilities</p><p>Payroll</p><ul><li>Assist with end-to-end payroll processing for U.S. employees on a bi-weekly basis</li><li>Maintain and update employee records in the payroll system, including new hires, terminations, salary changes, and deductions</li><li>Reconcile payroll reports and resolve discrepancies in a timely manner</li><li>Support garnishment, tax withholding, and benefit deduction processing</li><li>Assist with payroll tax filings and year-end activities including W-2 preparation</li><li>Respond to employee inquiries related to pay, deductions, and payroll policies</li></ul><p>Stock / Equity Administration</p><ul><li>Support the administration of equity plans including RSUs and ESPP</li><li>Assist with processing equity grants, vesting schedules, and releases in the equity platform</li><li>Maintain accurate equity records and assist with reconciliation between the equity platform and internal records</li><li>Coordinate with external brokers, transfer agents, and legal as needed</li><li>Assist with equity-related reporting for financial statements and SEC disclosures</li><li>Support employees with questions related to equity awards, vesting, and tax implications</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in payroll processing, equity administration, or a related HR/Finance support role</li><li>Strong attention to detail and accuracy in data entry and record-keeping</li><li>Proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables)</li><li>Ability to handle confidential information with discretion and professionalism</li><li>Strong organizational and time management skills with the ability to meet deadlines</li><li>Excellent written and verbal communication skills</li></ul><p>Preferred</p><ul><li>Experience with Rippling for payroll and HR administration</li><li>Experience with Workday for HCM or payroll workflows</li><li>Experience with Solium Shareworks (Morgan Stanley) or similar equity administration platforms</li><li>Exposure to equity compensation concepts (RSUs, stock options, ESPP, vesting schedules)</li><li>Experience at a public company or in a SOX-compliant environment</li><li>Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a detail-oriented and organized Payroll &amp; Stock Administration Assistant to support our Finance team. This role is responsible for assisting with day-to-day payroll processing and equity administration activities. The ideal candidate is highly accurate, comfortable with multiple systems, and eager to grow their career in payroll and equity operations.</p><p>Key Responsibilities</p><p>Payroll</p><ul><li>Assist with end-to-end payroll processing for U.S. employees on a bi-weekly basis</li><li>Maintain and update employee records in the payroll system, including new hires, terminations, salary changes, and deductions</li><li>Reconcile payroll reports and resolve discrepancies in a timely manner</li><li>Support garnishment, tax withholding, and benefit deduction processing</li><li>Assist with payroll tax filings and year-end activities including W-2 preparation</li><li>Respond to employee inquiries related to pay, deductions, and payroll policies</li></ul><p>Stock / Equity Administration</p><ul><li>Support the administration of equity plans including RSUs and ESPP</li><li>Assist with processing equity grants, vesting schedules, and releases in the equity platform</li><li>Maintain accurate equity records and assist with reconciliation between the equity platform and internal records</li><li>Coordinate with external brokers, transfer agents, and legal as needed</li><li>Assist with equity-related reporting for financial statements and SEC disclosures</li><li>Support employees with questions related to equity awards, vesting, and tax implications</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of experience in payroll processing, equity administration, or a related HR/Finance support role</li><li>Strong attention to detail and accuracy in data entry and record-keeping</li><li>Proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables)</li><li>Ability to handle confidential information with discretion and professionalism</li><li>Strong organizational and time management skills with the ability to meet deadlines</li><li>Excellent written and verbal communication skills</li><li>Experience with Rippling for payroll and HR administration</li><li>Experience with Workday for HCM or payroll workflows</li><li>Experience with Solium Shareworks (Morgan Stanley) or similar equity administration platforms</li><li>Exposure to equity compensation concepts (RSUs, stock options, ESPP, vesting schedules)</li><li>Experience at a public company or in a SOX-compliant environment</li><li>Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Nasoft is hiring for Makaseb , a specialized E-commerce and Digital Marketing company serving the Gulf markets.<br> Join a dynamic, innovative team that’s shaping the future of digital commerce across the region.<br> Job Responsibilities: Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets.<br> Create a customer account on the Notion platform.<br> Creating WhatsApp Groups and adding the client to follow up work on it.<br> Responsible for achieving the project's results and fully supervising all the processes that lead to this.<br> Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.<br> Ensure that all access permits are taken to the customer's advertising and social media accounts.<br> Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client.<br> Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner.<br> Work to achieve the digital goals agreed upon with the client.<br> Sending periodically weekly reports of the work done on the customer's store on WhatsApp Group Sending monthly reports as a document showing all the tasks and achievements during the month Creating &amp; Sending the invoices to the customer and following up on payment Conducting periodically meeting with the client and responding to his questions Working Days: 5 Days (Sun to Thu) (9 AM to 6 PM) 2 Days Off (Fri -Sat) Social Insurance Medical Insurance Career path Hybrid working Model Learning &amp; Development Gym Subscription discount Bachelor's degree.<br> Experience 2:4 Years as An Account Manager/Executive.<br> Digital Marketing Agencies Experience is a Must.<br> Experience in using Account Management CRM Software (Notion, HubSpot, etc.<br>..). KSA Clients Experience is Preferred.<br> Excellent Handling, Problem Solving, Account Management Skills.<br> English language intermediate, as a minimum required.<br> Able to work/learn in a fast-paced environment.<br> Able to work in teams.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Senior Associate, CRM | MAF Properties | Head Office<br><strong>ROLE SUMMARY</strong><br>To support the Customer Journey Service from signing of the Sales and Purchase Agreement to property handover and post-handover operations including managing of defects liability period, complaints and queries at any point of the customer life cycle.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Act as the main point of contact for customers, building and maintaining strong relationships from the Sale Purchase Agreement (SPA) stage through handover and beyond.</li><li>Manage customer communication throughout project completion, including regular updates, status meetings, issue tracking, and follow-up actions.</li><li>Coordinate property handovers, ensuring handover packs are prepared, appointments are scheduled efficiently, and adequate support coverage is always available.</li><li>Handle customer complaints and service requests, ensuring all issues are logged, tracked, escalated when necessary, and resolved promptly.</li><li>Monitor overdue customer accounts and support the execution of default, termination, settlement, title deed transfer, and mortgage registration/discharge processes.</li><li>Oversee post-handover customer support, including managing defect liability matters during the first year and ensuring a positive ownership experience.</li><li>Support community engagement initiatives, such as events, market days, and resident activities to enhance community activation and customer satisfaction.</li><li>Drive operational excellence and customer insights by maintaining accurate customer data, implementing workflows, conducting feedback surveys, reviewing call center performance, and identifying CRM improvement opportunities.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree or Diploma with 3+ years of experience, including 2+ years in real estate.</li><li>Excellent Written &amp; Verbal communication in English and Arabic.</li><li>Ability to work under pressure and meet deadlines.</li><li>wnership mindset with high accountability for deliverables.</li><li>Strong planning, organization, and prioritization skills.</li><li>trong customer service and stakeholder management skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p>The Road Engineer, Shop Drawings, shall prepare, coordinate, check, and revise road shop </p><br><p>drawings for UAE infrastructure projects. </p><br><p>The engineer shall be able to work independently on assigned drawings with guidance from the </p><br><p>Senior Road Engineer or Technical Lead. He shall prepare road layouts, profiles, cross sections, </p><br><p>grading drawings, pavement drawings, kerb drawings, signage, road markings, and related </p><br><p>coordination drawings. </p><br><p><strong>Key Responsibilities:</strong></p><br><p>1. Prepare road shop drawings based on IFC drawings, specifications, standard details, </p><br><p>project requirements, and senior engineer instructions. </p><br><p>2. Prepare road layout drawings, setting out drawings, grading drawings, longitudinal </p><br><p>profiles, cross sections, kerb layouts, pavement drawings, road marking drawings, and </p><br><p>signage drawings. </p><br><p>3. Prepare and update Civil 3D data, including alignments, profiles, surfaces, corridors, </p><br><p>sections, and basic quantity outputs. </p><br><p>4. Check road levels, coordinates, chainages, o sets, slopes, crossfalls, pavement build</p><br><p>up, tie-ins, and interfaces with existing roads. </p><br><p>5. Coordinate road drawings with stormwater, sewerage, irrigation, potable water, </p><br><p>electrical, street lighting, telecom, structures, landscape, and tra ic diversion works.</p><br><p>6. Check that manhole covers, gullies, catch basins, valve chambers, inspection </p><br><p>chambers, and utility crossings match the proposed road levels. </p><br><p>7. Identify grading conflicts, ponding risks, reverse slopes, low point issues, kerb conflicts, </p><br><p>cover level issues, and tie-in problems. </p><br><p>8. Prepare shop drawing revisions based on consultant comments, internal comments, </p><br><p>RFI responses, site comments, and revised IFC drawings. </p><br><p>9. Prepare technical markups for draftsmen and coordinate the required updates. </p><br><p>10. Support the Senior Road Engineer in preparing RFIs for missing information, design </p><br><p>conflicts, or non-constructible details. </p><br><p>11. Support the site team with sketches, clarifications, level checks, and coordination </p><br><p>inputs when required. </p><br><p>12. Maintain drawing files, markups, revision records, trackers, and submission status in </p><br><p>proper order. </p><br><p>13. Ensure no assigned drawing is issued for internal review without checking dimensions, </p><br><p>levels, references, and coordination points</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and evaluate contracts, lead times, and pricing matrices with the core electrical and smart-device manufacturers in China. Monitor global raw material costs (like copper, plastics, and electronics components) to negotiate better terms and anticipate price fluctuations. Align purchase orders with sales forecasts and upcoming B2B project timelines to ensure manufacturing schedules in China match Saudi market demands. Direct and optimize the shipping pipeline (mainly ocean freight) from Chinese ports to Saudi ports (such as King Abdulaziz Port in Dammam). Track and optimize container capacity, freight rates, demurrages, and customs duties to maintain healthy product profit margins. Ensure all imported electrical items, lighting, and smart switches comply with Saudi standards Analyze historical sales data, B2B pipeline projections, and seasonality to predict exact stocking needs for over 5,000 active SKUs. Lead the Sales and Operations Planning (S&amp;OP) process, acting as the bridge between the Sales/Project teams and Procurement to prevent stockouts or dead stock. Balance the inventory holding costs against service levels, implementing dynamic reorder points and safety stock formulas. Oversee the structural logistics network, ensuring smooth replenishment pipelines between the central Dammam hub, the upcoming Jeddah branch, and the main corporate divisions. Establish strict Service Level Agreements (SLAs) for delivering electrical materials directly to large-scale project construction sites on time and in full (OTIF). Optimize the company's internal distribution vehicles or manage third-party logistics (3PL) transport providers to ensure cost-effective regional distribution. Oversee the integration of Supply Chain modules within the ERP system, connecting purchasing, inventory tracking (WMS), sales orders, and financial data. Track, analyze, and present high-level supply chain metrics (e.g., Inventory Turnover Ratio, Cash-to-Cash Cycle Time, Supplier Lead Time Accuracy) to senior corporate leadership.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor Degree from a reputable university. Minimum of 15 years' relevant experience. Successful track of cost saving initiatives and digital transformation. Fluency in English is a must.</p><p></p></section>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</p> <p>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</p> <p>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</p> <p>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p> <p>Follow up the notes written in the log book.</p> <p>Assist the Front Office Manager in ensuring coordination with other departments.</p> <p>Ensure that guest services and check-in and check-out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</p> <p>In cases where the Front Office Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</p> <p>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</p> <p>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</p> <p>Control the daily reports.</p> <p>Monitor the proper use of the cash advance and master keys and inform the Front Office Manager.</p> <p>Attend to the integration of new employees in the team.</p> <p>Prepare and monitor the weekly schedules for employees.</p> <p>Follow up the VIP reservations and closely follow up any special requests.</p> <p>Check the order and accuracy of the folio to be entered into the city ledger.</p> <p>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</p> <p>Pay attention to the appearance and hygiene of subordinates.</p> <p>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</p> <p>Define general distribution of tasks in the Front Office Department.</p> <p>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</p> <p>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</p> <p>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</p> <p>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</p> <p>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</p> <p>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p> <p>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</p> <p>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</p> <p>Take part in the emergency response teams.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment, join all activities organised to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry on necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment and lead staff.</p> <p>Provide safe carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical pollution.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> 4-year bachelor's degree</p> <p><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</p> <p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings in the related field.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests.</p></p><p></p>