Database Developer Jobs
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Company Description<br> Platinum Education Services supports students worldwide, particularly those pursuing higher education in the UK. Our team of academic experts offers free guidance to applicants aiming to secure admission to their desired university. We are committed to helping individuals achieve their educational goals and navigate the application process with confidence. Our mission is to make quality education accessible to students by providing personalized assistance every step of the way.<br> Role Description<br> This is a full-time, on-site role for a Data Entry Specialist based in Cairo, Egypt. Responsibilities include accurately entering and updating data into company databases, maintaining records and filing systems, ensuring data accuracy and completeness, and assisting in administrative tasks. The role also requires collaboration with team members to support operational efficiency and meet project deadlines.<br> Qualifications<br> Proficiency in Typing and Computer Literacy skills, with the ability to efficiently use databases and data entry tools Excellent Communication and Customer Service skills to effectively coordinate with team members and stakeholders Experience in Administrative Assistance, including organizing, filing, and handling records Strong attention to detail and ability to manage tasks with accuracy High school diploma or equivalent; additional certifications in data entry or related areas are a plus
We are looking for a Senior Backend Software Engineer to join our engineering team in Egypt. The ideal candidate will be responsible for designing, developing, and maintaining scalable backend systems and APIs that support high-performance applications. This role requires strong experience in Java, Spring, Spring Boot, cloud platforms, and both SQL and NoSQL databases.<br><br>Key Responsibilities:Design, develop, and maintain backend services and APIs using Java, Spring, and Spring Boot. Build scalable, secure, and high-performing distributed systems. Design system architecture and contribute to technical decisions and engineering best practices. Integrate with cloud services and deploy applications on AWS and GCP. Work with both SQL and NoSQL databases, ensuring performance, reliability, and scalability. Optimize application performance, troubleshoot production issues, and improve system stability. Collaborate closely with product managers, frontend engineers, QA, Dev Ops, and other stakeholders. Write clean, maintainable, and well-tested code. Review code, mentor team members, and support technical growth across the team. Participate in system design discussions, technical planning, and architecture reviews. Ensure engineering best practices in security, observability, and reliability are followed<br>.<br>Required Qualifications:Bachelor’s degree in Computer Science, Software Engineering, or a related field.5+ years of experience in backend software development. Strong hands-on experience with Java. Strong experience with Spring Framework and Spring Boot. Good experience building RESTful APIs and microservices. Solid experience with AWS and GCP cloud platforms. Strong experience with SQL databases such as MySQL, Postgre SQL, or similar. Strong experience with NoSQL databases such as Mongo DB, Dynamo DB, Cassandra, or similar. Good understanding of distributed systems, scalability, performance tuning, and resilience. Experience with CI/CD pipelines, version control, and modern development practices. Strong problem-solving skills and ability to work in a fast-paced environment. Good communication skills and ability to work effectively within cross-functional teams. Preferred Qualifications Experience with containerization and orchestration tools such as Docker and Kubernetes. Experience with messaging systems such as Kafka or Rabbit MQ. Familiarity with monitoring and observability tools. Experience working in agile development environments. Exposure to security best practices and cloud-native architecture patterns. What We Are Looking For Strong ownership and accountability. Ability to lead technical initiatives and drive backend architecture improvements. A collaborative mindset and willingness to support team growth. Passion for building reliable and scalable system<br>s.
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<span>About Us Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for Computer Science engineers with PhD diploma to contribute to advanced AI model evaluation projects focused on reasoning-heavy computer science challenges.<br> In this role, you will help assess and improve frontier AI systems by creating complex conceptual problems and evaluating the quality of AI-generated reasoning across multiple CS domains.<br> You will work on topics such as algorithms , systems design , databases , cybersecurity , computer networks , distributed systems , and other advanced undergraduate to PhD-level computer science areas.<br> The ideal candidate combines strong theoretical foundations with the ability to critically analyze technical reasoning, edge cases, assumptions, and solution correctness.<br> CONTRACT: Contractor assignment (12-week project), paid per completed task COMMITMENT: 20-40 hours/week with minimum 4 hours PST overlap LOCATION: Remote — Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Kenya, Nigeria, Turkey, Vietnam PROCESS: 1 Online Test + 1 Interview NOTE : Accepted candidates need to go through criminal background check before starting work.<br> Responsibilities Design advanced computer science problems focused on reasoning and conceptual understanding Create structured reference solutions with clear logic and technical explanations Evaluate AI-generated answers for correctness, reasoning quality, completeness, and clarity Identify edge cases, logical flaws, and weak reasoning patterns in model outputs Review complex topics across algorithms, systems, databases, networking, security, and theory Contribute to benchmark and evaluation quality improvements Provide detailed feedback to support AI model training and evaluation Collaborate with researchers and reviewers on problem refinement Maintain high-quality standards and consistent evaluation methodology PhD in Computer Science or a closely related field (completed or in progress) Strong theoretical and problem-solving background across advanced CS domains Ability to design conceptual and reasoning-heavy technical problems Strong understanding of algorithms, systems, databases, networking, or cybersecurity Excellent written English communication skills Strong analytical skills and attention to technical detail Ability to critically evaluate reasoning, assumptions, and solution validity</span> </div>
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<span>The Role The Forward Deployed AI Engineer will work directly with clients and senior engineers to build AI-powered systems inside real enterprise environments.<br> This role is ideal for a strong junior engineer who wants to work on practical AI systems, enterprise data, agents, retrieval, workflow automation, and context graphs.<br> You will help connect to client systems, process messy real-world data, build prototypes, and turn business problems into working software.<br> The work is hands-on and client-facing: • Understand operational workflows and convert them into technical artifacts.<br> • Connect to real enterprise systems and data sources.<br> • Build context-aware AI agents, retrieval systems, and automation prototypes.<br> • Help move the best prototypes toward reliable production deployments.<br> Build context graphs.<br> Help ingest, clean, structure, and connect data from enterprise systems into context graph.<br> This may include structured databases, PDFs, spreadsheets, tickets, CRM data, analytics events, Slack or Teams exports, meeting transcripts, operational workflows, and other internal knowledge sources.<br> Develop AI and agentic workflows.<br> Build AI pipelines and agent-based systems that can reason over enterprise context, identify patterns, surface workflow gaps, and suggest or trigger automations.<br> This may involve LLMs, retrieval systems, structured extraction, tool use, LangGraph-style workflows, and agent harnesses.<br> Connect to enterprise systems .<br> Integrate with client infrastructure such as databases, APIs, cloud storage, document repositories, analytics tools, ticketing systems, and internal applications.<br> Prototype automation opportunities.<br> Rapidly build proof-of-concepts that show how AI can improve a client's operations - for example, process documentation, workflow discovery, incident management, document extraction, customer journey analysis, or operational decision support.<br> Turn messy business problems into software.<br> Work with senior engineers and business stakeholders to translate ambiguous operational problems into technical designs, data models, prompts, pipelines, and deployed applications.<br> Support production deployments.<br> Help build reliable, maintainable systems that can run in production environments, including client cloud environments when needed.<br> Ideal Candidate We are looking for a strong junior software engineer who is excited about applied AI and wants to build real systems, not just experiments.<br> You do not need to be an expert in every area below, but you should be curious, technical, and comfortable learning quickly.<br> Technical Background • Strong Python fundamentals.<br> • Basic backend development experience • Familiarity with APIs, databases, and cloud services.<br> • Interest in LLMs, agents, retrieval, structured outputs, and tool-calling.<br> • Familiarity with data pipelines and messy real-world datasets.<br> • Experience with FastAPI, LangChain, LangGraph, vector databases, document processing, or knowledge graphs is a plus.<br> • AWS experience is a plus.<br> • Experience with enterprise data, analytics, or workflow automation is a strong plus.<br> What Makes Someone Successful in This Role • You like figuring out how businesses actually operate • You are comfortable working with incomplete, messy, or poorly documented data • You can move quickly from vague requirements to a working prototype • You care about building useful systems, not just impressive demos • You communicate clearly with both engineers and non-technical stakeholders • You are curious about how AI agents can interact with real tools, data, and workflows • You want to learn how to deploy AI into real enterprise environments Why This Role Is Interesting You will work on the frontier of practical enterprise AI: connecting AI agents to real company context and using that context to discover and automate high-value workflows.<br> This is a hands-on engineering role for someone who wants to grow into building production-grade AI systems across data, agents, infrastructure, and enterprise software</span> </div>
مطلوب: موظف/ة نظام سياحة (System) – خبرة في السياحة الدينية<br>وصف الوظيفة<br>تبحث جولة للسياحة عن موظف/ة نظام سياحة (Tourism System) للانضمام إلى فريق العمل، للمساعدة في إدارة وتشغيل نظام الحجوزات والبرامج السياحة الدينية.<br>المهام والمسؤوليات<br>- إدخال ومتابعة الحجوزات والبرامج السياحية على نظام الشركة- تجهيز ومتابعة برامج الرحلات الدينية (عمرة – حج) على النظام- إصدار التذاكر والفواتير والتأكد من دقة البيانات المُدخلة- التنسيق مع فريقي المبيعات وخدمة العملاء لضمان سير العمليات- متابعة حالة الحجوزات وحل أي مشكلات تقنية أو تشغيلية تخص النظام<br>الشروط والمؤهلات المطلوبة<br>- شرط أساسي: خبرة سابقة في العمل على أنظمة السياحة (Tourism System)- شرط أساسي: خبرة في مجال السياحة الدينية- دقة عالية في إدخال ومعالجة البيانات- مهارات تنظيمية وقدرة على العمل ضمن فريق- القدرة على العمل تحت ضغط، خاصة في مواسم الذروة (الحج والعمرة)<br>للتقديميُرجى إرسال السيرة الذاتية على واتساب:01224359265
<ul><li><p><strong>Manage CRM data, assign leads, and follow up on sales feedback.</strong></p></li><li><p><strong>Handle front office administration and receptionist duties.</strong></p></li><li><p><strong>Organize and maintain sales files and records.</strong></p></li><li><p><strong>Prepare and track sales commission reports.</strong></p></li><li><p><strong>Manage client communications and schedule appointments.</strong></p></li><li><p><strong>Assist in preparing sales proposals, contracts, and agreements.</strong></p></li><li><p><strong>Follow up on client requests and sales team deadlines.</strong></p></li><li><p><strong>Collect and report client feedback and lead status.</strong></p></li><li><p><strong>Handle incoming and outgoing correspondence.</strong></p></li><li><p><strong>Provide lead updates and reports to Operations Management.</strong></p></li></ul><p></p>
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<ul><li>Plan, launch, and optimize paid campaigns across Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads, YouTube, and other digital platforms. </li><li> Manage campaign budgets to maximize ROI and ROAS. </li><li> Monitor campaign performance and make data-driven optimizations to improve results. </li><li> Analyze campaign data and prepare regular performance reports. </li><li> Run A/B tests on ads, audiences, and landing pages to improve conversion rates. </li><li> Work closely with the Creative, Sales, and Product teams to improve lead quality and customer acquisition. </li><li> Manage tracking and reporting using Google Analytics 4 (GA4), Google Tag Manager (GTM), and other analytics tools. </li><li> Support the development and execution of performance marketing strategies for both <strong>B2C</strong> and <strong>B2B</strong> audiences. </li><li> Stay up to date with the latest digital marketing trends, tools, and best practices. </li><li> Mentor and support junior team members when needed and collaborate effectively across teams.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job description:</strong></p><p><strong>Hiring: National Sales Manager – Modern Trade | Personal Care / FMCG</strong></p><p><strong>Job Location:</strong> Cairo, Egypt<br><strong>Recruitment Type:</strong> Permanent</p><p>We're hiring on behalf of a leading global personal care and FMCG company for a National Sales Manager – Modern Trade role based in Cairo, Egypt.</p><p><strong>About the Role</strong><br>You'll define and drive the Modern Trade strategy across the country, lead a distributor-led commercial structure, and identify new growth opportunities at speed and scale. This role reports directly to the Head of Sales.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Set and own the MT channel strategic plan — distribution, promotions, activity grids, POSM</p></li><li><p>Build the annual MT business plan (sales forecast, trade allowance)</p></li><li><p>Lead and coach the MT team to deliver sales fundamentals (IMS, active accounts, MSL performance, Top 10 penetration)</p></li><li><p>Own distributor financial compliance — budgeting, claims, reporting</p></li><li><p>Drive Joint Business Plans with Key Accounts and lead quarterly business reviews</p></li><li><p>Manage distributor relationships, S&OP alignment, and stock/DIH efficiency</p></li><li><p>Analyze key retailer sell-out data to track market share vs. competition</p></li><li><p>Lead talent development for the team</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's or Master's degree</p></li><li><p>Minimum 8+ years in a National Sales Manager or equivalent Modern Trade leadership role, preferably within FMCG</p></li><li><p>Strong data analytics, leadership, and stakeholder management skills</p></li><li><p>Entrepreneurial mindset with a competitive spirit and change-management capability</p></li></ul><p><strong>Compensation:</strong> Competitive package including basic salary, allowance, and 15% annual bonus<br><strong>Location:</strong> Cairo, Egypt (in-office interviews)</p><br><p></p></section>
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<strong>It's more than a job</strong><br><p><span>As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</span></p><br> <br><p>The Operational Care Specialist executes day-to-day road logistics operations to ensure operational excellence through high-quality shipment management. The role focuses on shipment execution, data quality, KPI monitoring, and profitability tracking, while supporting month-end closing and logistics reporting.</p><br><br><br><b>How you create impact</b> <br><ul><li>End-to-end shipment management in the transportation management Systems (TMS)</li><li>Ensuring shipment data accuracy and quality in the TMS</li><li>Managing shipments with carriers and brokers</li><li>Providing daily shipment status updates</li><li>Handling billing activities</li><li>Archiving shipment and transport documentation</li><li>Preparing Operational Care Center (OCC) performance reports</li><li>Supporting operational KPI tracking and shipment profitability monitoring</li><li>Providing operational data to support month-end closing and reporting</li></ul><br><br><b>What we would like you to bring</b> <br><ul><li>Bachelor’s degree in related field</li><li>2+ years of experience in logistics, supply chain, or operational roles (road/overland logistics is an advantage)</li><li>Collaborative team player with clear communication skills & a customer-oriented mindset</li><li>Strong attention to detail with a focus on data accuracy and operational quality</li><li>Good analytical, organizational, and reporting skills</li><li>Effective problem-solving and decision-making abilities</li><li>Strong time management skills and ability to prioritize in a fast-paced environment</li><li>Fluent in English and Arabic</li></ul><br><br><b>What's in it for you</b> <br><p>At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue</p></div>
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<strong>Job Description:</strong><br>Key Responsibilities <br> Record and reconcile customer invoices with approved Sales Orders and Delivery Notes <br>to ensure accuracy and completeness. <br> Process customer payments and accurately post receipts to the appropriate customer <br>accounts. <br> Verify that all payments correspond to related invoices and promptly investigate and <br>resolve any discrepancies. <br> Prepare and issue Credit Notes related to returns, discounts, rebates, and other approved <br>adjustments in accordance with company policies. <br> Coordinate with the Sales Team to monitor overdue accounts and implement effective <br>collection strategies to reduce outstanding receivables. <br> Conduct regular customer account reconciliations to ensure the accuracy of invoices, <br>payments, and credit notes. <br> Prepare periodic Accounts Receivable reports, highlighting overdue balances, collection <br>status, and actions taken. <br> Support month-end and year-end closing activities through reconciliation of the Accounts <br>Receivable sub-ledger with the General Ledger. <br> Provide supporting documentation and financial information required for internal and <br>external audits. <br> Maintain accurate customer records and ensure compliance with company financial <br>procedures and internal controls. <br> Assist in improving receivable processes and enhancing collection efficiency. <br>Qualifications & Requirements <br> Bachelor's Degree in Accounting, Finance, or a related field. <br> 2-3 years of professional experience in Accounts Receivable, Credit Control, or General <br>Accounting. <br> Good command of English, both written and spoken. <br> Strong proficiency in Microsoft Excel, including advanced formulas, reporting, and data <br>analysis. <br> Experience working with Odoo ERP System is highly preferred. <br> Strong analytical and communication skills. <br> High level of accuracy, attention to detail, integrity, and confidentiality. <br> Ability to work under pressure and meet deadlines while maintaining quality and <br>accuracy.<br><strong>Required Skills:</strong><br>• Reports<br>• Data<br>• Support<br>• Accounts Receivable<br>• General Ledger<br>• Adjustments<br>• ERP<br>• Analysis<br>• Internal Controls<br>• Compliance<br>• Returns<br>• Confidentiality<br>• Credit<br>• Attention To Detail<br>• Communication Skills<br>• Payments<br>• Excel<br>• Records<br>• Pressure<br>• Data Analysis<br>• Accounting<br>• Finance<br>• Documentation<br>• Microsoft Excel<br>• English<br>• Sales<br>• Communication<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>The Business Analyst will play a key role in driving business improvements by analyzing complex data, identifying trends, and recommending strategic solutions. This individual will work closely with cross-functional teams to gather requirements, define business processes, and ensure that our business solutions meet the needs of our clients and internal stakeholders. The role involves working on digital transformation projects, especially around CRM, AI, automation, and data-driven decision-making, in alignment with Reyada's vision to empower business growth through technology.</div> <div> <br> </div> <div> <b>Key Responsibilities:</b> </div> <div> <b> <br> </b> </div> <div> <ol> <li> <b>Requirements Gathering & Analysis</b>: Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.</li> <li> <b>Business Process Modeling: </b>Analyze current business processes, design improvements, and define new processes that drive efficiency and productivity.</li> <li> <b>Solution Design</b>: Work with technical teams to design solutions that address business problems, ensuring the alignment of technology with business objectives.</li> <li> <b>Data Analysis: </b>Analyze business data to uncover trends, provide insights, and recommend actionable strategies.</li> <li> <b>Project Management Support</b>: Support the project team in planning and executing business projects, ensuring that solutions meet business needs and deadlines.</li> <li> <b>User Acceptance Testing (UAT)</b>: Facilitate UAT to ensure the delivered solutions meet business requirements.</li> <li> <b>Stakeholder Communication</b>: Maintain regular communication with stakeholders to ensure project alignment, timely updates, and address concerns.</li> <li> <b>Training & Documentation:</b> Provide training and documentation on new processes, solutions, and technologies to ensure smooth adoption.</li> </ol> </div> <div> <br> </div> <div> <b>Required Qualifications:</b> </div> <div> <br> </div> <div> <ul> <li>Business or related major</li> <li>Good English communication and presentation skills.</li> <li>Minimum 1 year of experience in similar roles.</li> <li>Writing business proposals experience.</li> <li>IT, Business consulting and/or CRM/ERP solutions experience is a plus</li> </ul> </div> <li> <b>Benefits:</b> </li> <div> <ul> <li> Competitive packages</li> <li>Learning & growth opportunities</li> <li>High standard work environment</li> <li>Medical Insurance</li> </ul></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> <div> <div> <p> </p> </div> <div> <p> <span>Key Responsibilities</span> </p> </div> <div> <ul> <li> <p> <span>Design and develop robust technical architectures for ML and AI solutions.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Choose and implement optimal tools and technologies for each project.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Develop and operationalize AI models and algorithms, ensuring scalability and reliability.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Plan integration strategies for new solutions into existing client ecosystems.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Translate stakeholder and business analyst suggestions into actionable technical plans, elaborating project vision.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Collaborate closely with security and risk leaders to identify, address, and mitigate potential risks.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Work alongside data scientists and AI professionals to support digital transformation initiatives.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Stay up to date with emerging technologies and solutions to continuously add value for clients.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Provide expert guidance to clients on business requirements and industry best practices.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Deliver presentations and communicate complex technical concepts clearly to diverse audiences.</span> </p> </li> </ul> </div> <div> <p> <span>Requirements</span> </p> </div> <div> <ul> <li> <p> <span>Bachelor s degree in Computer Science or a related field (Master s degree preferred in Computer Science, Data Science, or AI-related discipline).</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Minimum 8+ years of experience in Applied AI Solution Architecture.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Proficiency in machine learning frameworks such as TensorFlow, Keras, and PyTorch.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Expertise in<span> programming languages like </span>Python,<span> </span>and<span> C</span>#.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Familiarity with cloud platforms such as Azure<span> (primary)</span>, AWS, and Google Cloud.</span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span>Experience with big data technologies (e.g., Hadoop, Spark) and data warehousing/ETL tools.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Strong problem-solving and communication skills.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ability to work independently and as part of a collaborative team.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Proven track record of implementing machine learning solutions and statistical analysis.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Demonstrated ability to handle customer queries and provide timely solutions.</span> </p> </li> </ul> </div> <div> <p> <span>Preferred Qualifications</span> </p> </div> <div> <ul> <li> <p> <span>Master s degree in relevant field.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Experience in development using multiple programming languages.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Knowledge of practical machine learning applications and a range of related approaches.</span> </p> </li> </ul> </div> <div> <p> <span>Core Competencies</span> </p> </div> <div> <ul> <li> <p> <span>Whole Leadership: Lead yourself and others to create a positive impact responsibly, authentically, and passionately.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Global Acumen: Collaborate with a mindset that embraces diverse perspectives and transcends boundaries.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Technical and Digital: Focus on rapidly evolving technologies and their application in digital transformation.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Business Acumen: Apply business knowledge and innovation to deliver distinctive value for clients and PwC.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Relationships: Build genuine and meaningful high-value relationships.</span> </p> </li> </ul> </div> <div> <p> <span>Required Skills</span> </p> </div> <div> <ul> <li> <p> <span>Active Listening</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Analytical Thinking</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Business Analysis & Strategy</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Business Process Consulting & Improvement</span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span>Business Transformation</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Coaching and Feedback</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Communication</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Competitive Analysis & Advantage</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Conducting Research</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Consumer Behavior</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Creativity</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Customer Experience (CX) Strategy</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Customer Insight & Strategy</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Data Analytics</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Embracing Change</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Emotional Regulation</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Empathy</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Go-to-Market Strategies</span> </p> </li> </ul> </div> <div> <p> <span>Optional Skills</span> </p> </div> <div> <ul> <li> <p> <span>Additional technical certifications</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Knowledge of emerging AI trends</span> </p> </li> </ul> </div> <div> <p> <span>If you are passionate about leveraging advanced analytics and AI to deliver innovative solutions and exceed client expectations, we encourage you to apply and become a valued member of our team.</span></p></div></div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
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<strong>General Information</strong><br><strong>Location</strong><br> <br> Cairo <br><strong>Job ID</strong><br> <br> 9326 <br><strong>Job Category</strong><br> <br> Operations <br><strong>Language Requirement</strong><br> <br> English <br><strong>Description & requirements</strong><br><strong>Description</strong><br>Transcom is all about people, and we're looking for a Business Analyst to support our team and help drive smart, data-informed decisions across the organization. You'll work closely with stakeholders to analyze processes, identify opportunities for improvement, and translate business needs into actionable insights. If you're passionate about problem-solving, optimizing performance, and making a meaningful impact, apply today and join us!<br>Join our Transcom Team as a Business Analyst!<br><strong>Be on the front line of delivering data-driven insights and impactful solutions at a company level. In this role, you will be responsible for:</strong><br><strong>Performance Analysis & Insight Generation:</strong><br><ul><li>Conduct deep-dive analysis on performance metrics, including CSAT, AHT, and Service Level, to identify trends, variances, and performance gaps.</li><li>Perform root cause analysis on underperforming KPIs and provide data-backed recommendations for operational improvements.</li><li>Verify the compliance of the implemented solutions with the analyzed requirements.</li></ul><br><strong>Reporting & Dashboard Development:</strong><br><ul><li>Design, develop, and maintain interactive dashboards and reports (Looker Studio) that clearly visualize performance attributes.</li><li>Ensure all reporting is accurate, timely, and aligned with stakeholder needs, providing daily, weekly, and monthly operational views.</li><li>Present key findings and strategic insights to senior management, translating complex data analysis into clear, business-focused narratives.</li><li>Validate the accuracy and integrity of data sources used for all performance reporting.</li><li>Prepare needed business reviews and reports.</li></ul><br><strong>Financial & Resource Calibration:</strong><br><ul><li>Analyze and report on financials, including cost, utilization rates, and operational expenditures.</li><li>Develop and track the financial impact of proposed process and performance improvements.</li></ul><br><strong>What's in it for YOU!</strong><br><ul><li>Best salary in the market.</li><li>Transportation provided.</li><li>Medical and social insurance.</li><li>Location in New Cairo & Smart Village.</li><li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li></ul><br><strong>To be successful in this role, the following is needed:</strong><br><strong>Advanced Excel Mastery:</strong><br>You must be highly proficient with Pivot Tables, VLOOKUP/XLOOKUP, Nested Formulas (IF/AND/OR), and Conditional Formatting to handle large, complex datasets quickly.<br><strong>Data Transformation:</strong><br>A proven ability to clean, structure, and ready raw, messy system exports for analysis. Experience with Power Query is a significant plus.<br><strong>Dynamic Dashboarding:</strong><br>Hands-on experience creating compelling, interactive visual reports (Charts, Slicers, Trend Lines) using both Excel and Looker Data Studio (or similar tools like Power BI/Tableau).<br><strong>Metric Fluency:</strong><br>A deep understanding and ability to analyze key operational metrics, including:<br><ul><li>AHT (Average Handle Time)</li><li>ART (Average Response Time)</li><li>CSAT (Customer Satisfaction)</li><li>Concurrency</li></ul><br><strong>Root Cause Analysis & Insight Delivery:</strong><br>You don't just report "what" happened; you find the "why." You must be able to identify correlations (e.g., low CSAT correlated with high Response Time), deliver insightful recommendations, and drive operational improvements.<br><strong>Executive-Level Presentation:</strong><br>Ability to synthesize complex data into clear, concise, and professional "Executive Summary" style PowerPoint slides for senior leadership.<br><strong>Trend Identification:</strong><br>A sharp eye for spotting outlier performance among specific agents or within certain timeframes.<br><strong>What Life at Transcom is like!</strong><br>At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.<br>"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."<br> </div>
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<strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>
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<p><b><i>At the heart of every successful commercial strategy is the power of data. Join our Sales Force Effectiveness team and contribute to delivering actionable insights, optimizing sales operations, and enabling our commercial teams to make smarter, faster, and more impactful decisions.</i></b></p><br><p><b>ABOUT ASTRAZENECA</b></p><br><p>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.</p><br><p>Join a high-performing team, empowered to cut through the noise and drive real change. Our agility and pace, coupled with scientific focus, powers us to spot opportunities in the market that keep us moving forward and into new spaces.</p><br><p><b>Why AstraZeneca?</b></p><br><p>At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.</p><br><p><b>ABOUT THE ROLE</b></p><br><p><b>Job Purpose:</b></p><br><p>As a SFE Specialist you will be responsible to support the Sales Force Effectiveness team by delivering accurate sales data analysis, demand sales calculations, target setting, and reporting.</p><br><p>This role plays a key part in optimising sales performance through data-driven insights, territory alignment, and sales force effectiveness initiatives while collaborating with internal stakeholders and distributors.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Calculate demand sales and sales targets to support business planning and performance management.</li><li>Coordinate with distributors to collect, validate, and reconcile monthly sales data.</li><li>Support Sales Force Effectiveness initiatives, including territory alignment, targeting, incentive administration, and other sales operations activities.</li><li>Analyze sales execution data to identify trends, measure performance, and recommend opportunities to improve sales productivity and effectiveness.</li><li>Develop reports and dashboards that provide actionable insights on sales resource allocation and utilization.</li><li>Respond to inquiries from sales leadership by providing timely and accurate data analysis and reporting.</li><li>Maintain high standards of data quality, accuracy, and consistency across sales reporting processes.</li><li>Assist with small to medium-sized projects related to sales force optimization and operational excellence.</li></ul><p><b>Job Requirements:</b></p><br><p><b><u>Essential Criteria:</u></b></p><br><ul><li>Bachelor's degree in relevant discipline.</li><li>Fresh graduates are encouraged to apply.</li><li>Strong proficiency in Microsoft Office applications, particularly Microsoft Excel.</li><li>Excellent analytical, problem-solving, and critical thinking skills with strong attention to detail.</li><li>Strong verbal and written communication skills in English; French language proficiency is an advantage.</li><li>Basic understanding of system administration and/or system troubleshooting is preferred.</li><li>Demonstrated ability to learn quickly, adapt to new technologies, and manage multiple priorities in a fast-paced environment.</li><li>Self-motivated, proactive, and committed, with a strong work ethic and eagerness to learn and grow.</li><li>Flexible and adaptable, with the ability to embrace change and respond effectively to evolving business needs.</li><li>Strong organizational skills with the ability to manage small to medium-sized projects and meet deadlines.</li><li>Knowledge of Microsoft Power BI or other data visualization tools is considered an asset.</li></ul><p><b>Where can I find out more?</b></p><br><p>Our Social Media,</p><br><p>Follow AstraZeneca on LinkedIn <span>https://www.linkedin.com/company/1603/</span></p><br><p>Follow AstraZeneca on Facebook <span>https://www.facebook.com/astrazenecacareers/</span></p><br><p>Follow AstraZeneca on Instagram <span>https://www.instagram.com/astrazeneca_careers/?hl=en</span></p><br><p><b>Date Posted</b></p><br>05-Jul-2026<p><b>Closing Date</b></p><br>12-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>
<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<ul>\n<li>Data requirements gathering and client engagement.<\/li>\n<li>Being able to engage with the client to understand their pain points and requirements.<\/li>\n<li>Communicate solutions\/propositions effectively back to client\/team.<\/li>\n<li>Data analysis and pre-processing<\/li>\n<li>Collect and clean large datasets for machine learning projects.<\/li>\n<li>Explore data to identify patterns, anomalies, and potential insights.<\/li>\n<li>Pre-process data, including feature engineering and normalization.<\/li>\n<li>Algorithm development<\/li>\n<li>Design, develop, and implement machine learning algorithms.<\/li>\n<li>Experience with various machine learning models and techniques.<\/li>\n<li>Optimize algorithms for accuracy, efficiency, and scalability.<\/li>\n<li>Model training and evaluation<\/li>\n<li>Train machine learning models using collected data.<\/li>\n<li>Perform testing to validate models.<\/li>\n<li>Evaluate model performance using appropriate metrics and techniques.<\/li>\n<li>Fine-tune models to improve predictive accuracy.<\/li>\n<li>Data visualization<\/li>\n<li>Create informative data visualizations to communicate insights effectively.<\/li>\n<li>Familiarity with visualization libraries like Matplotlib, Seaborn, or data visualization software like Tableau, Power BI.<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<p>You're a natural problem solver: Collaboration is at the core of our culture, and we're seeking someone who excels in teamwork and brings out the best in their colleagues. You'll be a brilliant listener, promoting a culture of innovation and knowledge sharing. At Deloitte, we believe in giving our AI\/ML Engineers the autonomy they need to excel while upholding our high standards, integrity, and culture.<\/p>\n<ul>\n<li>10+ years of experience in data engineering \/ data science<\/li>\n<\/ul>\n<p><strong>Essentials:<\/strong><\/p>\n<ul>\n<li>Technical expertise: Mastery in AI and ML algorithms, frameworks (e.g., TensorFlow, PyTorch), and libraries.<\/li>\n<li>Data proficiency: Proficient in data collection, pre-processing, and analysis.<\/li>\n<li>Model mastery: Proven experience in developing and fine-tuning machine learning models.<\/li>\n<\/ul>\n<p><strong>Desirables:<\/strong><\/p>\n<ul>\n<li>Domain knowledge: Familiarity with deploying ML frameworks in industry.<\/li>\n<li>Research enthusiast: A strong interest in staying abreast of the latest AI\/ML advancements.<\/li>\n<li>Project leadership: Previous experience leading AI\/ML initiatives.<\/li>\n<\/ul>\n<p>Diversity is our strength, and we celebrate the individuality of our team members. At Deloitte, we embrace differences and encourage everyone to be their authentic selves. We believe that it's these differences that keep us strong, successful, and diverse. Join us and be a part of a team that values your uniqueness!<\/p>\n<h4>Connect to your service line - Technology and Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d<br>- Dan, Technology & Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>
Build Your Career in Prop Tech: Shape the Future of Real Estate Operations<br>About Tenex.io Tenex.io is a fast-growing Saa S platform redefining Real Estate Operations and Experience across the GCC and beyond. We're not just a software company—we're the operating system for modern real estate. From AI-powered marketing, sales, leasing and community management to finance automation and tenant engagement, we're helping lots of organizations unlock 10x growth in operations. With 80% of our customer base in the KSA, we're positioned as the regional leader in Prop Tech innovation.<br>We're looking for a Customer Success Manager who's ready to own real relationships, drive meaningful outcomes, and build a career with genuine autonomy and impact.<br><br>What This Role Actually Means for You You'll own customer relationships end-to-end. No micromanagement—just clear objectives and the freedom to drive them. You'll be the trusted advisor to some of the most important players in Gulf real estate: developers, property management groups, and enterprise operations leaders. This isn't just admin work; it's strategic partnership. You'll master the full Saa S stack. Want to understand ARR, retention mechanics, and expansion strategy? You'll live it every day. By year 2, you'll have the Saa S acumen most professionals take 5+ years to develop. This is real resume-building experience. You'll unlock exponential customer impact. Your customers use Tenex to run entire portfolios—thousands of properties, millions in transactions. When you help them succeed, the ripple effects are massive. You'll see direct ROI from your efforts. You'll collaborate with teams that actually listen. Your customer feedback directly shapes our product roadmap. You're not a messenger between silos—you're a strategic bridge between Sales, Product, and Engineering. Your voice matters. You'll work in a structured, sustainable way. Reliable working hours. Fully remote. No burnout hustle. We believe high performance comes from balance, not pressure. You'll accelerate your professional growth. Exposure to enterprise-level deals, executive stakeholders, and high-stakes implementations across multiple verticals (leasing, finance, operations, AI). Whether you're aiming for a Director role in Saa S at the peak of your career or pivoting into Product or Partnerships, this foundation is invaluable.<br><br>What You Bring2+ years in Saa S Customer Success, Account Management, or similar roles (Enterprise Saa S is a bonus—but we're happy with strong fundamentals) Saa S fluency: You understand ARR, retention, expansion, and churn. You can manage renewals and identify upsell opportunities strategically. Communication superpowers: You navigate conversations with both technical users and C-suite executives effortlessly. You explain complex features in simple terms. Organized & accountable: Managing multiple accounts requires systems. You have them. Remote-ready: Self-driven, disciplined, and results-oriented. You thrive without a manager watching over your shoulder. Language skills: Good English is essential. Arabic professional proficiency is must given our GCC footprint. Bonus: ERP & CRM experience? We'd love to talk to you.<br><br>Why Tenex.io (What You Actually Get)✦ Be part of the region's Prop Tech revolution. You're joining at an inflection point—most high-impact career moments happen at fast-growing companies, and Tenex is one of the GCC's most exciting bets right now.✦ Meaningful, visible impact. Your work directly affects how tens of thouusands of lives. You'll see customers grow their portfolios, streamline operations, and hit growth targets because of Tenex—and because of you.✦ Strategic, not transactional. You're building long-term relationships with decision-makers, not processing tickets. This work develops your business acumen in ways most entry-level roles can't.✦ Autonomy that matters. You won't be managed into a corner. Clear outcomes, clear expectations, genuine freedom in how you achieve them.✦ Real career ladder. Prop Tech is growing fast. Strong CSMs are in demand. Whether you aim for a CSM leadership role, Product, or the startup world, Tenex is a launchpad.✦ Work with brilliant, mission-driven people. No corporate bloat. Just a focused team building something genuinely innovative for an emerging market.✦ Flexibility that works for real life. Fully remote, predictable hours, a company that values balance. At 25-30, you want a career that accelerates your growth and lets you actually live your life.
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<b>Job Description:</b><br><b>Job Summary:</b><br>We are seeking an experienced and detail-oriented ServiceNow Business Analyst - ITSM. In this role, you will act as a key liaison between stakeholders and the technical team, ensuring that business requirements are clearly defined, documented, and translated into effective solutions within the ServiceNow ITSM platform.<br>You will drive the analysis, design, and implementation of ITSM processes and improvements, support ServiceNow implementations and enhancements, and contribute to strategic initiatives aimed at optimizing IT service delivery.<br><b>Key Responsibilities: </b><br>• Gather, analyze, and document business requirements for ITSM processes using ServiceNow<br>• Collaborate with stakeholders to identify business challenges and opportunities for improvement<br>• Translate business needs into detailed functional and technical requirements<br>• Work closely with ServiceNow developers and administrators to ensure solutions meet business objectives<br>• Assist in configuring and testing ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.)<br>• Conduct workshops and stakeholder interviews to validate requirements and design decisions<br>• Support UAT, training, and deployment activities<br>• Provide post-implementation support and continuous improvement recommendations<br>• Develop process documentation, user stories, use cases, and workflow diagrams<br>• Ensure compliance with governance, best practices, and organizational standards<br><b>Qualifications:</b><br>• Experience working in large-scale ServiceNow implementations<br>• Familiarity with reporting and dashboarding in ServiceNow<br>• Experience with integration of ServiceNow with other platforms/tools<br>• Ability to work independently and as part of a cross-functional team<br>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.<br><b>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</b> here<br> </div>
<ul><li><p><strong>About iQibla</strong></p></li><li><p>iQibla is building one of the world’s leading Muslim lifestyle and faith-tech ecosystems, connecting smart devices, mobile apps, and online communities to serve Muslim users around the world.</p></li><li><p>Our products include Zikr Ring, Qibla direction tools, prayer features, Tasbih, Quran-related content, and smart wearable devices designed for Muslim daily life.<br></p></li><li><p>We already have strong user traffic across our App, Facebook, LinkedIn, and other social platforms. Now we are looking for a dedicated Community Manager to help us turn traffic into trust, engagement, loyalty, and business growth.<br></p></li><li><p><strong>Role Overview</strong></p></li><li><p>We are looking for a creative and user-focused <strong>UI/UX Designer</strong> to join iQIBLA's product team in Shenzhen, China. We will help you relocate from Egypt to China.</p><p>This role is not only about creating beautiful interfaces. It is about understanding Muslim users, improving the overall user experience, increasing engagement and retention, and designing features that help grow the iQIBLA Life community.</p><p>You will work closely with our product, marketing, and development teams to localize the application for different markets, improve usability, and continuously introduce creative ideas that increase downloads, active users, and followers of the iQIBLA Life ecosystem.<br></p></li><li><p><strong>Key Responsibilities</strong></p><ul><li><p>Design intuitive and visually appealing user interfaces for the iQIBLA Life App.</p></li><li><p>Improve user journeys to increase engagement, retention, and daily active users.</p></li><li><p>Create user flows, wireframes, prototypes, and high-fidelity UI designs.</p></li><li><p>Conduct UX research and analyze user behavior to identify opportunities for improvement.</p></li><li><p>Propose creative product ideas and features that encourage users to follow, engage, invite friends, and remain active within the app.</p></li><li><p>Design experiences that support community growth, social interaction, gamification, and user retention.</p></li><li><p>Help localize the application for different markets by adapting the user experience, language, cultural expectations, and visual elements.</p></li><li><p>Work closely with product managers and developers to ensure designs are implemented accurately.</p></li><li><p>Collaborate with the marketing team to optimize onboarding, promotions, seasonal campaigns, and in-app experiences.</p></li><li><p>Maintain consistency across the product using design systems and UI standards.</p></li><li><p>Stay updated with the latest UI/UX trends, mobile design patterns, and best practices.</p></li></ul></li></ul><p></p><p><strong>What We Offer</strong></p><ul><li><p>Remote work opportunity.</p></li><li><p>A meaningful role serving Muslim users around the world.</p></li><li><p>Opportunity to grow with a fast-growing Muslim tech brand.</p></li><li><p>Direct involvement in App community, social media, product feedback, and global market growth.</p></li><li><p>Flexible cooperation model based on experience and capability.</p></li></ul><p></p>
Branding & Creative Manager Department: Brand & Creative Reporting To: PMO / Managing Director Role Overview The Branding & Creative Manager is responsible for developing, managing, and executing the visual identity and creative direction of all company brands, concepts, and marketing assets. The role combines hands-on brand development with creative leadership, ensuring consistency across branding, packaging, digital platforms, advertising, social media, and content production. The successful candidate will lead the company's creative pipeline, oversee coordination between graphic design, video production, AI content creation, and external suppliers, while personally developing brand identities, visual systems, and creative concepts that support business growth. Key Responsibilities1. Brand Development & Identity Creation Develop brand concepts, positioning directions, and visual identity recommendations for new brands and business ventures. Design and create logos, brand identity systems, and brand guidelines. Define typography, color palettes, visual language, imagery style, and brand assets. Ensure consistency of brand application across all customer touchpoints. Conduct competitor and market reviews to identify branding opportunities and trends.2. Creative Strategy & Direction Lead the creative vision for all brands and campaigns. Translate business objectives into compelling creative concepts. Develop creative directions for product launches, campaigns, activations, and marketing initiatives. Ensure all creative output aligns with brand positioning and business goals.3. Creative Team & Workflow Management Orchestrate the company's creative production pipeline. Manage and coordinate workflows between graphic designers, video editors, AI creators, and external creative partners. Prepare detailed creative briefs and ensure proper execution. Review, approve, and refine creative work before final delivery. Maintain creative quality standards across all projects.4. Social Media & Content Development Oversee the creative content pipeline for all brands. Create detailed content briefs for designers and content creators. Ensure social media content remains visually engaging and brand-consistent. Develop creative concepts for organic and paid content. Monitor content performance and recommend creative improvements.5. Paid Advertising Creative Develop high-performing creative concepts for Meta, Tik Tok, Google, Snapchat, and other advertising platforms. Create ad creative briefs, visual concepts, and campaign messaging directions. Work closely with marketing teams to optimize creative performance. Ensure ad creatives are designed for conversion and engagement.6. Website UI/UX Design Design website structures, user journeys, wireframes, and user interfaces. Create visually appealing and conversion-focused website experiences. Collaborate with web developers to ensure proper implementation. Ensure consistency between website design and overall brand identity.7. Packaging Design & Production Develop packaging concepts and packaging artwork. Prepare print-ready packaging files and specifications. Coordinate with printing houses and packaging suppliers. Review proofs, color matching, materials, and production samples. Ensure compliance with printing and packaging standards.8. AI & Creative Innovation Explore and implement AI tools to improve creative workflows. Develop AI-generated visual concepts, mockups, and creative assets. Identify new technologies that enhance design efficiency and creative quality.<br>Required Qualifications<br>Education Bachelor's Degree in Graphic Design, Branding, Visual Communication, Marketing, or a related field.<br>Experience5+ years of experience in branding, graphic design, creative management, or related fields. Proven experience creating brands from concept to launch. Experience managing creative projects and coordinating multiple stakeholders.<br>Required Skills<br>Branding & Creative Strong expertise in brand strategy and visual identity development. Advanced logo design and branding capabilities. Strong understanding of packaging design and production processes. Excellent creative thinking and conceptual development skills. Design Software Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign). Familiarity with Figma and UI/UX design tools. Ability to prepare production-ready artwork and print files. Printing & Packaging Strong understanding of:CMYK, RGB, Pantone color systems. Packaging materials and production methods. Printing specifications and artwork preparation. Dielines and packaging technical requirements. Color matching and print quality control. Content & Digital Understanding of social media content creation. Knowledge of paid advertising creative best practices. Understanding of UI/UX principles and website design. Additional Advantages Knowledge of AI creative tools. Experience with video editing software. Motion graphics experience. Photography or content production experience.<br>Key Success Indicators<br>Consistent and professional branding across all company brands. High-quality creative output delivered on time. Effective management of creative workflows and resources. Strong engagement and performance of creative content and paid advertisements. Successful delivery of packaging and branding projects with minimal revisions. Continuous improvement of the company's creative standards and brand presence.