Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The Operational Care Specialist executes day-to-day road logistics operations to ensure operational excellence through high-quality shipment management. The role focuses on shipment execution, data quality, KPI monitoring, and profitability tracking, while supporting month-end closing and logistics reporting.

• End-to-end shipment management in the transportation management Systems (TMS)
• Ensuring shipment data accuracy and quality in the TMS
• Managing shipments with carriers and brokers
• Providing daily shipment status updates
• Handling billing activities
• Archiving shipment and transport documentation
• Preparing Operational Care Center (OCC) performance reports
• Supporting operational KPI tracking and shipment profitability monitoring
• Providing operational data to support month-end closing and reporting

• Bachelor’s degree in related field
• 2+ years of experience in logistics, supply chain, or operational roles (road/overland logistics is an advantage)
• Collaborative team player with clear communication skills & a customer-oriented mindset
• Strong attention to detail with a focus on data accuracy and operational quality
• Good analytical, organizational, and reporting skills
• Effective problem-solving and decision-making abilities
• Strong time management skills and ability to prioritize in a fast-paced environment
• Fluent in English and Arabic

At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue