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<p><h4>Job summary</h4>
<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area. or</li>
<li>4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Building successful relationships that generate sales opportunities</h4>
<ul>
<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, fam trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Provides accurate, complete and effective turnover to event management.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Using knowledge of market trends and target customer information to maximize revenue</h4>
<ul>
<li>Identifies new business to achieve personal and location revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the location based on market conditions and location needs.</li>
<li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li>
</ul>
<h4>Providing exceptional customer service</h4>
<ul>
<li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Executes and supports the company’s customer service standards.</li>
<li>Provides excellent customer service consistent with the daily service basics of the company.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.</p><br><p>Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br>
Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and visionary Project Director - Master Planning to join our organization in Cairo, Egypt. In this executive role, you will provide strategic oversight of all master planning activities, ensuring seamless alignment with our long-term development strategy and program objectives. You will serve as a key leader responsible for driving the vision, direction, and successful execution of complex master planning initiatives while maintaining the highest standards of professional excellence.</p><br><ul><li>Provide executive oversight and strategic direction for all master planning activities and initiatives</li><li>Ensure alignment of master planning efforts with long-term organizational development strategy and program objectives</li><li>Develop and communicate a clear vision for master planning projects to internal and external stakeholders</li><li>Lead cross-functional teams and coordinate with multiple departments to achieve planning milestones and deliverables</li><li>Analyze market trends, regulatory requirements, and regional considerations specific to the Cairo market to inform strategic planning decisions</li><li>Monitor project performance against established metrics, timelines, and budgets; identify and address variances promptly</li><li>Manage stakeholder relationships and facilitate effective communication among all parties involved in master planning activities</li><li>Identify potential risks and develop mitigation strategies to ensure project success</li><li>Allocate resources strategically to optimize project outcomes and organizational efficiency</li><li>Prepare and present comprehensive reports and recommendations to senior leadership and governing bodies</li><li>Ensure compliance with all applicable regulations, policies, and organizational standards</li><li>Foster a culture of continuous improvement and innovation within the planning function</li></ul><br>Qualifications<br><ul><li>Minimum 15+ years of progressive experience in project management, master planning, or strategic development initiatives</li><li>Proven track record of successfully leading large-scale, complex planning projects from conception through execution</li><li>Strong expertise in master planning methodologies, frameworks, and best practices</li><li>Demonstrated executive leadership experience with the ability to manage and motivate high-performing teams</li><li>Advanced proficiency in strategic planning, analysis, and decision-making</li><li>Excellent stakeholder management and relationship-building skills</li><li>Strong organizational and time management skills with the ability to manage multiple priorities simultaneously</li><li>Exceptional communication and presentation skills, both written and verbal</li><li>Proficiency in project management tools and software</li><li>Strong analytical and problem-solving abilities</li><li>Budget management and financial acumen</li><li>Risk management and mitigation expertise</li><li>Preferred: Experience in urban development, real estate, or infrastructure projects</li><li>Preferred: Knowledge of Egyptian regulatory environment and market dynamics</li><li>Preferred: Experience with change management and organizational transformation initiatives</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. </em></p><br><p><em>Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at www.turnerandtownsend.com/</em></p><br><p>#LI-JN1</p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Job Description:</p><br><p><b><u>Global Product Executive </u></b></p><br><p><b><u>Bupa Egypt Insurance SAE, District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361, Cairo, Egypt </u></b></p><br><p><b>Full Time - Fixed Term (Rolling Contract) </b></p><br><p><b>40 hours per week </b></p><br><p><b>Local Egypt Bonus Scheme</b></p><br><p><b>Hybrid Working (once per week office working)</b></p><br><p><b>Job Grade: B13 </b></p><br><p><b>We make health happen</b> </p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.<br> <br>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p><b><u>Role Overview</u></b></p><br><p>The Corporate Product Executive will work as part of a successful high performing team focussing on all IPMI products administered by Bupa Global in the various markets that we operate around the globe. Using strong business understanding and experience of being a customer champion you will support delivering the Bupa Global Value Proposition, demonstrate our understanding of the customer requirements and the difference we can make to workplace health and wellbeing.</p><br><p><b><u>How you’ll help us make health happen:</u></b></p><br><ul><li><p>Prepare, create and maintain products for all customer types (individual, SME, Corporate and PPAs).</p><br></li><li><p>Build and maintain products on SWAN according to defined requirements ensuring capability and within rules</p><br></li><li><p>Continuous improvement in the onboarding and renewal of customers/clients</p><br></li><li><p>Work closely with the colleagues in various departments and across the globe to ensure we can sustainably administer products</p><br></li><li><p>Produce membership guides for Corporate and PPAs on WRAPs platform for the renewal and implementation of groups in a timely manner, liaising with Medical Policy and Compliance teams when bespoke wordings are required</p><br></li><li><p>Investigate and provide solutions with claims and product enquiries to ensure the customer experience is optimised</p><br></li><li><p>Work closely with the implementation coordinators to deliver and support the implementation process of new groups</p><br></li><li><p>Acting as a subject matter expert to business projects, providing knowledge and support in the configuration of new products</p><br></li></ul><p><b><u>What you'll need:</u></b></p><br><ul><li><p>A background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management</p><br></li><li><p>Sound technical knowledge of Bupa Global operating system or ability to quickly learn core functionality</p><br></li><li><p>Project management experience/skills</p><br></li><li><p>Advanced MC Office skills specifically Excel are a key requirement of the role. Use of Word, Powerpoint, MS Project knowledge is a plus</p><br></li><li><p>High standard of written and spoken English</p><br></li><li><p>Advanced interpersonal, social, communication and presentation skills</p><br></li><li><p>Ability to plan and prioritise workload effectively and work to deadlines</p><br></li><li><p>Ability to identify problems and resolve them independently</p><br></li><li><p>Excellent attention to detail</p><br></li><li><p>An enthusiastic team player with excellent written and verbal communication skills</p><br></li><li><p>Collaborative and proactive to actively coordinate and support the product agenda</p><br></li><li><p>Comfortable with engaging people at all levels, including senior stakeholders</p><br></li><li><p>Good interpersonal skills, personal gravitas and ability to develop business credibility</p><br></li></ul><p><b><u>Why Bupa?</u></b></p><br><p>We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. </p><br><p>We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. </p><br><p>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. </p><br><p>If you require information regarding this role in an alternative format, please email: <u>careers@bupa.com</u> </p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Business Development<p>Locations:</p><br>Egypt - Cairo </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing and Administering Employee Training<br>• Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.<br>• Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.<br>• Promotes and informs employees about all training programs.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Ensures adult learning principles are incorporated into training programs.<br>• Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).<br>Managing Employee Development programs<br>• Provides additional training to participants to increase skills (e.g., HR skills).<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Oversees the Management Development Program.<br>• Coaches managers to enhance own performance and to improve the performance of employees.<br>• Develops specific training to improve service performance.<br>• Works with leadership team to determine development needs of managers.<br>• Designs, develops and delivers a supervisory development program to build effective supervisory skills.<br>• Drives brand values and philosophy in all training and development activities.<br>Developing Training Program Plans<br>• Develops and maintains an annual or quarterly training calendar.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Develops implements and maintains a property orientation program for employees to introduce the company and the culture.<br>• Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.<br>Evaluating Training Program Effectiveness<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Measures transfer of learning from training courses to the operation.<br>• Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We’re Hiring: Personal Assistant We are looking for a highly organized and proactive Personal Assistant to provide administrative and organizational support.<br> The ideal candidate will be responsible for managing schedules, coordinating meetings, handling correspondence, organizing documents, and ensuring daily operations run smoothly.<br> This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.<br> Working Hours: 8:00 AM – 4:00 PM Friday & Saturday Off Medical Insurance Professional and supportive work environment Career growth opportunities If you’re interested, we’d love to hear from you.<br> Apply now! 1–3 years of experience in a similar role.<br> Excellent organizational and time management skills.<br> Strong communication skills.<br> Proficiency in Microsoft Office (Word, Excel, Outlook).<br> Ability to handle confidential information with professionalism.<br> Fluent English is a plus.<br></span> </div>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, and consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<ul>
<li>Identify and solve complex problems using a structured and logical approach.</li>
<li>Stay up to date on the latest data engineering technologies and trends.</li>
<li>Work with other engineering teams to integrate data engineering solutions with other systems.</li>
<li>Maintain and optimize data systems to ensure high availability and performance.</li>
<li>Design and implement data pipelines to collect, transform, and load data into data warehouses and data lakes.</li>
<li>Gather requirements from stakeholders and translate them into technical specifications.</li>
<li>Lead a team of data engineers in the design, development, and implementation of data engineering solutions.</li>
<li>Manage functional and non-functional requirements and have a deep understanding of systems engineering methodologies.</li>
<li>Build and maintain positive relationships with stakeholders, and effectively communicate technical concepts to non-technical audiences.</li>
<li>Manage multiple projects simultaneously in a highly organized and efficient manner.</li>
<li>Think creatively and come up with new solutions to problems.</li>
<li>Communicate effectively with technical and non-technical audiences, both verbally and in writing.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li><strong>Technical skills:</strong> 7+ years of relevant experience.</li>
<li><strong>Cloud computing platforms:</strong> AWS / Azure / GCP</li>
<li><strong>Programming languages:</strong> Python / Java / Scala & Unix Shell scripting</li>
<li><strong>Data warehouse technologies:</strong> Redshift / Snowflake / BigQuery</li>
<li><strong>Data lake technologies:</strong> Hadoop, Apache Beam, Spark, and Hive</li>
<li><strong>Orchestration:</strong> Airflow / Control-M / (Any orchestration tool)</li>
<li><strong>Machine learning frameworks:</strong> TensorFlow, PyTorch, and scikit-learn</li>
</ul>
<h4>Connect to your service line - Technology & Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
Employment Type: Full-time Location: Galala University, Galala City, Egypt Reports to: Secretary General<br>About the Role<br>The General Director of Procurement & Stores will provide strategic and operational leadership across procurement and warehouse functions, ensuring that the University’s requirements for goods, services, and supplies are fulfilled efficiently, on time, and in accordance with required quality standards.<br>The role is responsible for optimizing the use of financial resources while ensuring compliance with applicable procurement, warehousing, inventory-control regulations, policies, and procedures.<br>Key Responsibilities* Develop procurement plans and estimated budgets based on the operational requirements of University departments.* Prepare and implement annual procurement plans.* Oversee purchasing procedures, tenders, competitive bidding, and contracts in compliance with applicable regulations.* Review purchase requisitions against operational needs and approved budgets.* Lead supplier negotiations to achieve competitive pricing, appropriate quality, and favorable delivery terms.* Evaluate and monitor supplier performance.* Review purchase orders and contractual agreements before final authorization.* Monitor deliveries to ensure compliance with technical specifications and agreed schedules.* Lead cost-rationalization initiatives and enhance procurement efficiency.* Coordinate with Financial, Legal, and Technical departments on procurement and contractual matters.* Oversee University warehouses and receiving, issuing, and storage operations.* Supervise periodic and annual inventory audits and address inventory discrepancies.* Monitor stock levels and establish appropriate minimum and maximum thresholds for strategic items.* Ensure appropriate storage conditions, material safety, and compliance with occupational health and safety requirements.* Oversee the implementation and operation of electronic warehouse and inventory management systems (ERP).<br>Qualifications & Experience* Bachelor’s degree or other appropriate higher university qualification.* Postgraduate studies or relevant professional certifications are preferred.* 21+ years of professional experience in procurement or supply chain management, including appropriate managerial/executive experience.* Advanced knowledge of procurement management, supplier relations, contract management, and relevant financial and administrative regulations.* Hands-on experience with ERP-based warehouse and inventory management systems.<br>Key Skills* Leadership & Strategic Planning* Procurement & Supply Chain Management* Negotiation & Contract Management* Supplier Management* Financial Analysis & Bid Evaluation* Risk Management & Strategic Decision-Making* Policy & Procedure Development* Team Leadership & Performance Management* Executive Reporting & Presentation* ERP Systems & Microsoft Office* Compliance, Governance & Internal Control<br>Qualified candidates are invited to apply through Linked In and submit an updated CV for consideration.
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced connectivity trading professional to support Vodafone Local Operating Companies by enabling the effective sale, ordering, and ongoing management of global connectivity products. This role plays a critical part in ensuring operational excellence across order fulfilment, billing accuracy, credit control, and revenue management, while driving margin optimisation and sustainable growth. Working closely with local and global stakeholders, the individual will provide commercial and product expertise within a fast-paced wholesale telecoms environment.</p>
<h4>What you'll do</h4>
<ul>
<li>Act as a primary point of contact for Global Access connectivity products, supporting local markets across the sales, ordering, and service lifecycle.</li>
<li>Manage end-to-end order fulfilment activities, ensuring accuracy, timeliness, and service continuity.</li>
<li>Oversee billing processes, proactively resolving discrepancies and ensuring revenue assurance.</li>
<li>Monitor and manage credit control activities, supporting risk mitigation and cash flow optimisation.</li>
<li>Analyse margin and revenue performance, identifying opportunities to maximise profitability.</li>
<li>Collaborate closely with local market teams to provide guidance on product capabilities, pricing structures, and commercial considerations.</li>
<li>Support contract and commercial management activities, ensuring alignment with agreed terms.</li>
<li>Deliver regular reporting and insights on billing accuracy, order performance, credit status, and competitive trends.</li>
<li>Contribute to sales excellence and long-term margin optimisation initiatives within Connectivity.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An experienced professional with a background in wholesale telecoms, ideally within connectivity services for 7 years or more.</li>
<li>Knowledgeable in MPLS and IP Transit solutions within a carrier or wholesale environment.</li>
<li>Confident in managing customer and stakeholder relationships across multiple markets.</li>
<li>Skilled in communication, with the ability to explain complex products and commercial topics clearly.</li>
<li>Analytical and detail-oriented, with experience in billing, revenue, and margin management.</li>
<li>Motivated, adaptable, and comfortable working under pressure in a dynamic environment.</li>
<li>Curious about customer outcomes and how connectivity solutions enable business success.</li>
<li>Fluent in English.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to global connectivity products and complex commercial models.</li>
<li>Opportunities to work with senior stakeholders across Vodafone Group and local markets.</li>
<li>A role with meaningful impact on margin optimisation and revenue performance.</li>
<li>Experience within a highly collaborative, international operating environment.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced commercial and revenue management within global connectivity services.</li>
<li>Credit risk awareness and margin optimisation techniques.</li>
<li>Cross-market stakeholder engagement and influencing skills.</li>
<li>Deeper understanding of Vodafone Carrier Services and global wholesale operations.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groupu2019s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Lead and oversee the landscape design function across real estate developments, ensuring the delivery of high-quality, sustainable, functional, and aesthetically appealing outdoor environments. The role is responsible for ensuring all landscape designs align with the project vision, development brief, budget requirements, operational considerations, regulatory standards, and construction objectives while maintaining design excellence and compliance throughout the project lifecycle.</p>
<h4>What you will do</h4>
<ul>
<li>Develop and prepare comprehensive landscape design scopes covering softscape, hardscape, irrigation systems, lighting coordination, site furniture, signage integration, and long-term maintenance requirements.</li>
<li>Lead the technical evaluation and selection of landscape consultants, specialist designers, contractors, and tender bidders, ensuring alignment with project objectives and quality standards.</li>
<li>Monitor and report on key landscape design performance indicators, including green area targets, planting quality, irrigation efficiency, public realm performance, accessibility, maintainability, and compliance with project and operational requirements.</li>
<li>Manage the full landscape design lifecycle from concept development through schematic design, detailed design, tender documentation, construction support, and final handover.</li>
<li>Direct and coordinate the work of landscape consultants and specialist sub-consultants to ensure timely delivery and adherence to project standards.</li>
<li>Ensure compliance with all applicable Egyptian codes, authority requirements, environmental regulations, accessibility standards, and project approval processes.</li>
<li>Collaborate closely with architecture, civil, MEP, irrigation, lighting, wayfinding, operations, and maintenance teams to deliver integrated, functional, durable, and buildable landscape solutions.</li>
<li>Support project delivery during construction by overseeing landscape-related site activities, including material and plant approvals, mock-ups, RFIs, technical reviews, site coordination, and contractor engagement as required.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>10-12+ years of experience in landscape architecture, landscape design, public realm design, or design management within real estate development, consultancy, mixed-use developments, hospitality, retail, or large-scale urban projects.</li>
<li>Proven experience leading landscape design projects across all stages, from concept design through construction and handover.</li>
<li>Strong expertise in landscape design leadership, consultant management, planting design review, and hardscape and softscape coordination.</li>
<li>Solid understanding of irrigation systems, landscape lighting coordination, public realm design, and sustainable landscape practices.</li>
<li>Experience in technical design reviews, material selection, mock-up evaluations, authority approvals, and contractor coordination.</li>
<li>Strong project management and organizational skills, with the ability to manage multiple projects and stakeholders simultaneously.</li>
<li>Excellent communication, presentation, and stakeholder management skills, with the ability to collaborate effectively across multidisciplinary teams.</li>
<li>Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and landscape design documentation tools.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bacheloru2019s degree in landscape architecture, urban landscape design, civil engineering, or a related field.</li>
<li>Professional certifications related to landscape architecture, urban design, sustainability, or project management are considered an advantage.</li>
<li>Strong understanding of landscape design standards, authority requirements, environmental regulations, accessibility standards, and construction methodologies.</li>
<li>Demonstrated ability to lead consultants, influence stakeholders, and deliver high-quality landscape solutions aligned with project objectives.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>Strong leadership, strategic thinking, stakeholder management, communication, and influencing capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Lead and oversee the landscape design function across real estate developments, ensuring the delivery of high-quality, sustainable, functional, and aesthetically appealing outdoor environments. The role is responsible for ensuring all landscape designs align with the project vision, development brief, budget requirements, operational considerations, regulatory standards, and construction objectives while maintaining design excellence and compliance throughout the project lifecycle.</p>
<h4>What you will do</h4>
<ul>
<li>Develop and prepare comprehensive landscape design scopes covering softscape, hardscape, irrigation systems, lighting coordination, site furniture, signage integration, and long-term maintenance requirements.</li>
<li>Lead the technical evaluation and selection of landscape consultants, specialist designers, contractors, and tender bidders, ensuring alignment with project objectives and quality standards.</li>
<li>Monitor and report on key landscape design performance indicators, including green area targets, planting quality, irrigation efficiency, public realm performance, accessibility, maintainability, and compliance with project and operational requirements.</li>
<li>Manage the full landscape design lifecycle from concept development through schematic design, detailed design, tender documentation, construction support, and final handover.</li>
<li>Direct and coordinate the work of landscape consultants and specialist sub-consultants to ensure timely delivery and adherence to project standards.</li>
<li>Ensure compliance with all applicable Egyptian codes, authority requirements, environmental regulations, accessibility standards, and project approval processes.</li>
<li>Collaborate closely with architecture, civil, MEP, irrigation, lighting, wayfinding, operations, and maintenance teams to deliver integrated, functional, durable, and buildable landscape solutions.</li>
<li>Support project delivery during construction by overseeing landscape-related site activities, including material and plant approvals, mock-ups, RFIs, technical reviews, site coordination, and contractor engagement as required.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>10-12+ years of experience in landscape architecture, landscape design, public realm design, or design management within real estate development, consultancy, mixed-use developments, hospitality, retail, or large-scale urban projects.</li>
<li>Proven experience leading landscape design projects across all stages, from concept design through construction and handover.</li>
<li>Strong expertise in landscape design leadership, consultant management, planting design review, and hardscape and softscape coordination.</li>
<li>Solid understanding of irrigation systems, landscape lighting coordination, public realm design, and sustainable landscape practices.</li>
<li>Experience in technical design reviews, material selection, mock-up evaluations, authority approvals, and contractor coordination.</li>
<li>Strong project management and organizational skills, with the ability to manage multiple projects and stakeholders simultaneously.</li>
<li>Excellent communication, presentation, and stakeholder management skills, with the ability to collaborate effectively across multidisciplinary teams.</li>
<li>Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and landscape design documentation tools.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor’s degree in landscape architecture, urban landscape design, civil engineering, or a related field.</li>
<li>Professional certifications related to landscape architecture, urban design, sustainability, or project management are considered an advantage.</li>
<li>Strong understanding of landscape design standards, authority requirements, environmental regulations, accessibility standards, and construction methodologies.</li>
<li>Demonstrated ability to lead consultants, influence stakeholders, and deliver high-quality landscape solutions aligned with project objectives.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>Strong leadership, strategic thinking, stakeholder management, communication, and influencing capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Join us</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>What you’ll do</h4>
<p>We are seeking a lead business consultant to own a portfolio of strategic consulting engagements across business excellence within business operations and transformation. The role focuses on shaping transformation priorities, advising senior stakeholders, assuring measurable value delivery, and leading a team of consultants. The individual will help translate strategic priorities into practical roadmaps, strengthen consulting capability, and apply AI and agentic AI to improve engagement productivity and redesign processes and operating models.</p>
<ul>
<li>Own the consulting engagement portfolio for assigned domains, including pipeline shaping, demand prioritisation, and capacity alignment to strategic needs.</li>
<li>Lead executive diagnostics and agenda setting by translating strategic priorities into transformation themes, investment cases, and roadmaps.</li>
<li>Assure engagement quality and outcomes by reviewing deliverables, challenging assumptions, and ensuring recommendations are practical, evidence-based, and feasible.</li>
<li>Own value delivery by defining benefit cases, governing measurement, and driving value assurance with senior stakeholders.</li>
<li>Influence governance and decision forums by providing options, risk perspectives, and recommendations that support timely executive decisions.</li>
<li>Partner with programme and project leadership to de-risk execution, support successful delivery, and drive adoption.</li>
<li>Build consulting capability through coaching, standardising methods and templates, and improving quality across the practice.</li>
<li>Strengthen commercial discipline through appropriate scoping, effort estimation, and alignment with delivery constraints and controls.</li>
<li>Lead and manage a team of consultants, including performance management, workload allocation, coaching, and career development.</li>
<li>Apply AI and agentic AI to improve engagement productivity and reimagine processes and operating models for internal and client outcomes.</li>
<li>Maintain strong learning agility and build new capabilities as the practice scope and operating model evolve.</li>
<li>Contribute to business development by identifying opportunities, shaping internal proposals and business cases, and expanding the practice’s engagement footprint.</li>
</ul>
<h4>Who you are</h4>
<p>You bring significant experience in consulting, transformation, operational excellence, or business change, with proven experience advising senior leaders and shaping multi-domain transformation roadmaps.</p>
<p>You have experience owning value cases, assuring delivery quality, and driving measurable outcomes across consulting engagements.</p>
<p>You are confident in strategic business partnering, engagement ownership, transformation strategy, benefits realisation governance, operating model design, performance management, and portfolio prioritisation.</p>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>The opportunity to influence enterprise transformation priorities and shape consulting outcomes across geographies, domains, and stakeholder groups.</li>
<li>A role with direct people leadership, enabling the individual to coach consultants, develop capability, support succession planning, and contribute to a future-ready consulting practice.</li>
<li>Exposure to strategic business partnering, executive governance, portfolio prioritisation, value assurance, and transformation roadmap development.</li>
<li>Scope to contribute to VOIS consulting propositions, standards, thought leadership, reusable methods, frameworks, and accelerators.</li>
<li>Growth towards broader practice leadership, wider capability ownership, and enterprise-level influence.</li>
</ul>
<h4>Who we are</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner & Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner & Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES:</p><ul><li>Overall accountability and responsibility for ensuring Turner & Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner & Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul><p>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Minimum 15+ years of experience in similar roles. Extensive experience of both new build and fit-out projects across varying asset typologies. Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients. Experience of commercial management of commissions ensuring both successful and profitable delivery of services. Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts. Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business. Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure. Identifying and establishing new relationships, whilst maintaining and developing existing relationships. Local (Egypt) experience is required</p><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 15+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<p><strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p>
<p><strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p>
<p><strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p>
<p><strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p>
<p><strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br>
Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br>
Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br>
Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br>
Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br>
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br>
Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br>
Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br>
Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br>
Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br>
Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br>
Excellent command of English, both written and spoken.<br>
Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in human resources, hotel and restaurant management, hospitality, business administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR</li>
<li>4-year bachelor's degree in human resources, hotel and restaurant management, hospitality, business administration, or related major; certified trainer; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing and administering employee training</strong></p>
<ul>
<li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, harassment, fire safety, food handling, OSHA, etc.</li>
<li>Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.</li>
<li>Promotes and informs employees about all training programs.</li>
<li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li>
<li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include orientation, leadership skills, trainer certification, diversity training, and management development program.</li>
<li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li>
<li>Ensures adult learning principles are incorporated into training programs.</li>
<li>Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li>
</ul>
<p><strong>Managing employee development programs</strong></p>
<ul>
<li>Provides additional training to participants to increase skills (e.g., HR skills).</li>
<li>Helps employees identify specific behaviors that will contribute to service excellence.</li>
<li>Oversees the management development program.</li>
<li>Coaches managers to enhance own performance and to improve the performance of employees.</li>
<li>Develops specific training to improve service performance.</li>
<li>Works with leadership team to determine development needs of managers.</li>
<li>Designs, develops and delivers a supervisory development program to build effective supervisory skills.</li>
<li>Drives brand values and philosophy in all training and development activities.</li>
</ul>
<p><strong>Developing training program plans</strong></p>
<ul>
<li>Develops and maintains an annual or quarterly training calendar.</li>
<li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li>
<li>Develops, implements and maintains a property orientation program for employees to introduce the company and the culture.</li>
<li>Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.</li>
</ul>
<p><strong>Evaluating training program effectiveness</strong></p>
<ul>
<li>Aligns current training and development programs to effectively impact key business indicators.</li>
<li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li>
<li>Measures transfer of learning from training courses to the operation.</li>
<li>Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.</li>
<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li>
<li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li>
<li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li>
<li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li>
<li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li>
<li>Facilitate transition into live service while minimising operational risk.</li>
<li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li>
<li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li>
<li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li>
<li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li>
<li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li>
<li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li>
<li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li>
<li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li>
<li>Capable of influencing and engaging stakeholders at all organisational levels.</li>
<li>Proficient in building and leading cross-functional, high-performing teams.</li>
<li>Strong in stakeholder communication, including presenting to senior audiences.</li>
<li>Knowledgeable in financial management, budgeting, and business case evaluation.</li>
<li>Fluent in German (C-level) and proficient in English (minimum B-level).</li>
<li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li>
<li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead high-impact, international projects for enterprise customers.</li>
<li>Exposure to complex, multi-domain transformation initiatives.</li>
<li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li>
<li>Professional development through engagement with advanced Agile methodologies and tools.</li>
<li>Experience working within a global technology and transformation organisation.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced stakeholder management and negotiation techniques in global environments.</li>
<li>End-to-end governance, risk, and financial management for large-scale programmes.</li>
<li>Agile leadership across multiple teams and delivery streams.</li>
<li>Strategic planning and execution in complex, multi-country projects.</li>
<li>Enhanced communication and influencing skills at senior leadership levels.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technical Delivery Lead to drive the end-to-end delivery of complex, high-impact projects within the UK IT portfolio. This role focuses on shaping, mobilising, and delivering multiple initiatives across cross-functional teams, systems, and external partners, ensuring outcomes are achieved on time, within budget, and to the required quality standards, while aligning with Vodafone’s governance frameworks.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the delivery of one or more complex projects within an assigned portfolio, ensuring full lifecycle accountability from business case through to operational handover</li>
<li>Build, lead, and support cross-functional project teams, creating clarity of objectives and fostering a collaborative, high-performing environment</li>
<li>Define and communicate the programme vision and desired future state, aligning stakeholders to shared outcomes</li>
<li>Develop detailed project and programme plans, including resource forecasting, dependencies, and critical path management</li>
<li>Prepare cost estimates and manage financial performance, including capitalisation and budget tracking</li>
<li>Integrate all workstreams into a unified delivery plan and ensure alignment across technical and business activities</li>
<li>Monitor and control project performance, embedding measurable outcomes and success criteria</li>
<li>Establish and manage stakeholder communication plans across senior internal and external stakeholders</li>
<li>Manage supply and demand of resources across the project lifecycle, including people, financials, and technology</li>
<li>Build and maintain strong stakeholder relationships, ensuring alignment and effective collaboration throughout delivery</li>
<li>Oversee governance compliance and ensure adherence to Vodafone delivery methodologies</li>
<li>Collaborate with system integrators and third-party partners to deliver programme objectives</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Egyptian national residing in Egypt</li>
<li>Extensive experience (typically over 5 years) delivering complex, end-to-end projects within ICT or technology environments</li>
<li>Strong understanding of software development lifecycle and technical transformation delivery</li>
<li>Experience working within telecommunications or network environments</li>
<li>Proven ability to manage multiple projects of varying scale and complexity simultaneously</li>
<li>Skilled in stakeholder engagement and influencing across all organisational levels</li>
<li>Experience managing cross-cultural and matrix teams</li>
<li>Strong financial acumen, including budgeting, forecasting, and understanding of profit and loss</li>
<li>Recognised project management certification (PRINCE2 Practitioner or PMP)</li>
<li>Excellent communication, organisation, and collaboration skills</li>
<li>Proficiency in Microsoft Excel, PowerPoint, Visio, and Project</li>
<li>Ability to quickly acquire and apply new technical knowledge</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead complex, high-visibility transformation initiatives within Vodafone UK</li>
<li>Exposure to senior stakeholders and international delivery environments</li>
<li>Professional growth through ownership of large-scale programmes and cross-functional collaboration</li>
<li>A culture focused on innovation, continuous improvement, and learning</li>
<li>Career progression within programme and portfolio delivery</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme and project leadership techniques</li>
<li>Strategic stakeholder management and executive communication</li>
<li>Financial planning and budget control within large-scale programmes</li>
<li>Governance and delivery excellence in global telecom environments</li>
<li>Managing complex transformations across distributed and diverse teams</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert</strong><br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a senior-level Fixed Go-to-Market Project Lead to own the end-to-end planning, prioritisation and market execution of the Consumer Fixed portfolio. This role sits at the intersection of Product, Commercial, Technology and Operations, ensuring that demand is aligned, delivery is realistic, and launches are executed with pace, quality and clear accountability. The role brings together portfolio planning, roadmap orchestration and go-to-market execution into one coherent operating model, enabling predictable delivery and strong customer outcomes.</p>
<h4>What you’ll do</h4>
<ul>
<li>Own the Consumer Fixed planning cycle, maintaining a single, transparent view of demand, priorities and delivery across propositions, products and in-life changes.</li>
<li>Orchestrate quarterly and long-range Fixed roadmaps, ensuring priorities are sequenced, achievable and aligned to delivery capacity and dependencies.</li>
<li>Lead demand, prioritisation and planning governance, facilitating prioritisation forums, roadmap reviews and go/no-go decisions.</li>
<li>Enable a continuous and prioritised flow of work from Product and Proposition teams into Agile delivery through close collaboration with Product Owners, Release Train Engineers and Scrum Masters.</li>
<li>Own the Consumer Fixed go-to-market plan, coordinating launches and in-life changes to ensure delivery readiness, operational alignment and high-quality market execution.</li>
<li>Act as the primary escalation point for planning, delivery and go-to-market risks, proactively identifying constraints and driving timely resolution.</li>
<li>Plan and coordinate in-life changes including pricing, promotions, migrations and operational updates, ensuring safe and effective execution.</li>
<li>Own post-launch monitoring and delivery assurance, tracking outcomes against plan and driving corrective actions where required.</li>
<li>Define and embed planning, delivery and go-to-market ways of working that support Agile and SAFe execution, creating a consistent operating rhythm across teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>5+ years of experience in portfolio, programme or go-to-market professional roles with a strong track record in complex, matrixed environments.</li>
<li>Comfortable working within Agile and SAFe delivery models, with hands-on experience partnering with Product Owners, Release Train Engineers and Scrum Masters.</li>
<li>Skilled at coordinating across Product, Commercial, Technology and Operations to manage dependencies and resolve delivery challenges.</li>
<li>Experienced in governance, prioritisation and decision-making forums, with the confidence to escalate and influence at senior levels.</li>
<li>Structured, outcomes-focused and detail-aware, with a strong commitment to execution quality and predictability.</li>
<li>Degree-qualified in Business, Technology, Strategy or a related discipline, or able to demonstrate equivalent practical experience.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>The opportunity to shape and influence the Consumer Fixed portfolio at scale within a leading global organisation.</li>
<li>Exposure to senior stakeholders across Product, Commercial, Technology and Operations.</li>
<li>A role with clear ownership, visibility and impact on customer and business outcomes.</li>
<li>An environment that values collaboration, continuous improvement and delivery excellence.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced portfolio and demand planning in large-scale Agile and SAFe environments.</li>
<li>End-to-end go-to-market orchestration grounded in delivery readiness and operational alignment.</li>
<li>Senior-level governance, prioritisation and decision facilitation.</li>
<li>Risk, dependency and delivery assurance management across complex value chains.</li>
</ul>
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<h4>Join us</h4>
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<p><h4>Job summary</h4>
<p>Responsible for preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; experienced (1–2 years of experience) in the event management or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; at least 1 year experience in the event management or related professional area required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing event logistics and operations</h4>
<ul>
<li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li>
<li>Greets customer during the event phase and hands-off to the event operations team for the execution of details.</li>
<li>Adheres to all standards, policies, and procedures.</li>
<li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li>
<li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li>
<li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.</li>
<li>Uses his/her judgment to integrate current trends in event management and event design.</li>
<li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li>
<li>Participates in customer site inspections and assists with the sales process as necessary.</li>
<li>Performs other duties as assigned to meet business needs.</li>
<li>Solicits feedback from the property departments to identify areas for improvement to enhance the event planner’s experience.</li>
</ul>
<h4>Ensuring and providing exceptional customer service</h4>
<ul>
<li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Sets a positive example for guest relations.</li>
<li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li>
<li>Makes presence known to customer at all times during this process.</li>
<li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li>
<li>Follows up with customer post-event.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Uses personal judgment and expertise to enhance the customer experience.</li>
<li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li>
<li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Ensures hourly employees understand expectations and parameters for event activities.</li>
</ul>
<h4>Leading event management teams</h4>
<ul>
<li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li>
<li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li>
<li>Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</li>
</ul>
<h4>Supporting and coordinating with the sales and marketing function</h4>
<ul>
<li>Assists in the sales process and revenue forecasting for customer groups.</li>
<li>Up-sells products and services throughout the event process.</li>
<li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Reviews comment cards and guest satisfaction results with employees.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Assists in the development and implementation of corrective action plans.</li>
<li>Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li>
<li>Works with the property staff and customers to address operational challenges associated with his/her group.</li>
<li>Performs other duties as assigned to meet business needs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>