Cyber Security Engineer Jobs in Egypt

Structural Steel Design Engineer Required. Please do not apply unless you have relevant structural engineering experience.(Remote)<br>Position Overview Blue Dez Solutions is seeking a highly experienced Structural Steel Design Engineer to support and oversee daily engineering operations. This role is ideal for a senior structural professional with strong technical expertise in structural steel design who is looking for a flexible leadership position. The ideal candidate will combine deep engineering knowledge with organizational and operational management skills to ensure efficient project execution and high-quality deliverables.<br>Key Responsibilities Prepare structural steel design calculations, connection designs, and drawings. Provide technical guidance and mentorship to junior engineers and designers. Ensure compliance with applicable building codes and industry standards (AISC, IBC, ASCE, etc.).<br>Qualifications3–5 years of experience in Structural Steel Design. Strong knowledge of AISC, ASCE 7, IBC, and related standards. Experience with connection design and steel detailing coordination. Proficiency in structural analysis software (e.g., RAM, RISA, STAAD, ETABS, or similar). Strong leadership and English communication skills. Highly organized with the ability to manage multiple projects simultaneously.<br>Preferred Qualifications Experience working with steel fabricators and industrial projects. Familiarity with estimating and proposal development.<br>Position Details Part-time (flexible schedule). Competitive compensation based on experience.

Company Description ZAD MEP was established by a team of engineers with over a decade of expertise in the MEP (Mechanical, Electrical, and Plumbing) industry. The company is dedicated to delivering innovative solutions that combine superior quality with high safety standards. At ZAD MEP, we are committed to providing exceptional service to meet the unique needs of our clients without compromising on excellence or reliability.<br>Job Description Prepare and modify MEP shop drawings based on project specifications and engineer instructions. Develop detailed Auto CAD drawings for MEP systems. Coordinate drawings with technical office engineers to ensure accuracy and compliance with project requirements. Review and update drawings according to site modifications and engineer feedback. Ensure drawings comply with project standards, codes, and specifications. Organize and maintain all drawing files and documentation. Assist engineers in preparing as-built drawings. Coordinate between different disciplines to avoid design conflicts.<br>Qualifications3–5 years of experience as an MEP Draftsman in the construction field. Strong proficiency in Auto CAD and Revit (mandatory). Experience in preparing MEP shop drawings. Good understanding of HVAC, plumbing, and firefighting systems drawings. Experience working on commercial, residential, and industrial projects. Ability to read and interpret engineering drawings and specifications Proficiency in Microsoft Office applications (Word, Excel, Power Point, Outlook).

<p>We are seeking a Software Engineer with experience in cloud backend development, mobile/frontend technologies, and test automation to support Vodafone Home Emerging Products. The role focuses on building and enhancing consumer technology solutions, contributing across the software development lifecycle, and helping deliver high-quality digital products through modern engineering practices and cloud technologies.</p><p>What you ll do</p><ul><li>Develop frontend and backend capabilities for Home Services in collaboration with engineering and product teams.</li><li>Work with AWS services to support deployment and testing environments.</li><li>Contribute to quality assurance and testing strategies, including the design, development and execution of automated tests using behaviour-driven development frameworks.</li><li>Follow software engineering best practices to deliver scalable and maintainable solutions.</li><li>Collaborate with technical and business stakeholders to support product innovation and service improvements.</li></ul><p>What's in it for you</p><ul><li>Opportunity to work on innovative consumer technology products serving customers across multiple markets.</li><li>Exposure to cloud-native development, deployment practices and modern software engineering frameworks.</li><li>Collaboration with multinational and cross-functional teams in a dynamic technology environment.</li><li>Opportunity to contribute to product innovation, platform design and service improvement initiatives.</li></ul><p>What skills you will learn</p><ul><li>Advanced cloud engineering and deployment practices using AWS and Infrastructure as Code.</li><li>End-to-end full stack development across backend and frontend technologies.</li><li>Test automation, quality engineering and behaviour-driven development methodologies.</li><li>DevSecOps, CI/CD pipeline management and software delivery best practices.</li><li>Stakeholder engagement and cross-functional collaboration within global teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have experience in software engineering or test automation, ideally with at least five years of relevant experience. You possess strong programming skills in Golang and Python. You have knowledge of cloud platforms such as AWS, GCP or Azure. You are familiar with Infrastructure as Code tools such as Terraform/OpenTofu and Terragrunt. You have experience with SQL and NoSQL databases. You understand software engineering principles including SOLID and clean code practices. You have exposure to frontend technologies such as React, React Native, Kotlin Multiplatform, Flutter or Swift. You are familiar with GitHub, CI/CD pipelines and test automation frameworks. You hold a Bachelor's degree in Computer Science, Information Technology or a related discipline and communicate effectively in English. Experience with Embedded Systems, RDK-B, OpenWRT or BDD testing frameworks such as Cucumber or Behave would be advantageous.</p>

Share Point Administrator<br>We are seeking a skilled Share Point Administrator to support and maintain Share Point Server and Project Server (PWA) environments hosted on AWS. The ideal candidate will have hands-on experience with Share Point administration, troubleshooting, workflow management, and cloud-hosted environments.<br>Key Responsibilities<br>Administer and support Share Point Server and Project Server (PWA) environments. Manage Share Point site collections, web applications, content databases, service applications, and user permissions. Configure, maintain, and troubleshoot Share Point workflows using tools such as Nintex, Share Point Designer, and Power Automate. Monitor system performance, availability, and storage utilization. Support AWS-hosted Share Point infrastructure, including EC2, RDS, S3, IAM, and Cloud Watch. Assist in Share Point migration and upgrade projects, including on-premises to AWS migrations. Troubleshoot issues related to Share Point services, search functionality, workflows, and integrations. Support backup, recovery, patching, and maintenance activities. Ensure compliance with security policies and operational standards. Maintain technical documentation and operational procedures. Collaborate with cross-functional teams to resolve incidents and implement platform improvements. Provide end-user and technical support for Share Point-related issues.<br>Requirements Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.4–7 years of experience in Share Point administration and support. Hands-on experience with Share Point Server (2016/2019 or later). Experience supporting Project Server / Project Web App (PWA) is preferred. Experience working with cloud-hosted environments, preferably AWS.<br>Technical Skills Share Point Server Administration Site Collection Management Share Point Permissions & Security Service Applications Administration Share Point Search Configuration Workflow Administration (Nintex, Share Point Designer, Power Automate)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Req ID:<span>527444</span>&nbsp;</p><br> <p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p><br> <p><span><strong>Your future role</strong></span></p><br> <ul> <li><span>Take on a new challenge and apply your logistics and transportation expertise in a new cutting-edge field.</span></li> <li><span>You’ll work alongside collaborative and innovative teammates.</span></li> <li><span>You'll ensure the seamless execution of customs and transportation activities, optimizing site operations and shipments while maintaining compliance with processes and regulations.</span></li> <li><span>Day-to-day, you’ll work closely with teams across the business (Global Transportation team, Indirect Procurement, Site logistics teams), lead governance with transportation service providers, and drive continuous improvement initiatives.</span></li> <li><span>You’ll specifically take care of planning and executing transportation and logistics flows, including customs activities, but also managing relationships with key strategic providers and supporting strategic programs and projects.</span></li> </ul> <p><span><strong>We’ll look to you for:</strong></span></p><br> <ul> <li><span>Documenting and maintaining the site transportation plan, ensuring alignment with global strategies.</span></li> <li><span>Ensuring material readiness for dispatch and monitoring shipment statuses.</span></li> <li><span>Managing compliance with regulatory and legal requirements for imports and exports.</span></li> <li><span>Participating in supplier performance and business reviews.</span></li> <li><span>Driving process improvements and harmonization across sites.</span></li> <li><span>Analyzing performance data and proposing action plans</span></li> </ul> <p><span><strong>All about you</strong></span></p><br> <p><span>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:</span></p><br> <ul> <li><span>Degree in Supply Chain Management, Logistics, Business Administration, or a related field</span></li> <li><span>5-8 Years relevant experience.</span></li> <li><span>Experience or understanding of transportation management and customs regulations</span></li> <li><span>Knowledge of international trade practices and Incoterms</span></li> <li><span>Familiarity with performance monitoring tools and KPIs</span></li> <li><span>A certification in logistics or supply chain management is a plus</span></li> <li><span>Strong problem-solving and analytical skills</span></li> <li><span>Excellent communication and stakeholder management abilities</span></li> </ul> <p><span>Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:</span></p><br> <ul> <li><span>Enjoy stability, challenges and a long-term career free from boring daily routines</span></li> <li><span>Work with new security standards for rail signalling</span></li> <li><span>Collaborate with transverse teams and helpful colleagues</span></li> <li><span>Contribute to innovative projects</span></li> <li><span>Utilise our flexible and inclusive working environment</span></li> <li><span>Steer your career in whatever direction you choose across functions and countries</span></li> <li><span>Benefit from our investment in your development, through award-winning learning</span></li> <li><span>Progress towards leadership or specialized roles within the transportation domain</span></li> </ul> <p>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</p><br> <p><b>Important to note</b></p><br> <p>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</p><br> <p>Job Type:​Experienced​</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>This role combines technical knowledge with sales skills to provide clients with integrated solutions that meet their business needs.</p><br><br><br><b>Job Profile</b> <br><p><strong>Integrated Solutions Sales</strong></p><br> <ul> <li>Identify potential clients and understand their business / technical requirements.</li> <li>Understand the RFP requirements, business needs and challenges</li> <li>Manage the sales cycle from identifying the opportunity to closing deal.</li> <li>Collaborate with Account Managers Team.</li> <li>Identify and evaluate value- add alternatives.</li> <li>Partner with Solution Arch./Pricing/Delivery excellence for effort estimation &amp; Pricing.</li> <li>Lead solution presentation with the client.<br><strong>Basic Skills (Capabilities and Duties</strong>)</li> </ul> <ul> <li>Build and maintain strong relationships with enterprise customers to ensure long-term partnerships.</li> <li>Adequate understanding of the laws, regulations and governance of critical deals and purchasing process and cycle</li> <li>Respond to requests for information and requests for pricing.</li> <li>Work with the account management team to provide product, business and technical knowledge in support of pre-sales activities.</li> <li>Coordinate requirements and deliver proofs of concept to customers when needed.</li> <li>Manage and lead the sales and pipeline discussions with key vendors / partners.<br><strong>Reporting and analysis</strong></li> <li>Provide the management with regular reports including the figures related to integrated solutions sales across all segments.</li> <li>Analyze market trends and competitor offerings to identify new business opportunities.</li> <li>Provide customers feedback to enhance the integrated solutions offering<br><strong>Sales Achievement</strong></li> <li>Ensure the consistency of target achievement providing accurate forecast and pipeline management.</li> </ul><br><br><b>Competencies and Qualifications</b> <br><ul> <li>7+ years of experience handling enterprise/government accounts.</li> <li>Engineering/computer Science background.</li> <li>Basic Knowledge of the key technologies and vendors.</li> <li>Relevant vendors certification in Infrastructure, Cyber security and digital transformation is a plus.</li> <li>Must have a proven track record of handling medium to large competitive, complex deals with successful closure</li> <li>Willingness to understand and learn new use cases and unknown technologies</li> <li>Strong personal presence, capable of engaging senior management and C-Level.</li> <li>Excellent communication, negotiation, and presentation skills.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

Key Responsibilities<br>1. Banking & Settlement Operations <br><br>Daily Financial Settlement: Oversee and guarantee the successful completion of daily transaction settlement processes with Al Ahli Bank of Kuwait.<br><br><br>Reconciliation & Reporting: Generate and share daily transaction files internally and with ABK to audit system health, confirm bank operational status, and ensure accurate balance.<br><br><br>Escalation Management: Serve as the main point of contact to resolve complex operational and financial escalations between Halan and ABK teams.<br><br>2. Regulatory Compliance & Policy Governance<br><br>Policy & Procedure Management: Draft, implement, and continuously update Standard Operating Procedures (SOPs) for Halan Cash to maintain 100% compliance with Central Bank of Egypt (CBE) regulations.<br><br><br>Operational Auditing: Regularly audit the end-to-end digital wallet operational flow to align with evolving regulatory mandates.<br><br><br>Training Material Creation: Partner with the Operations team to design compliant training programs based on approved policy guidelines.<br><br><br><br>3. Handling Network issues with the Network teams<br><br>Network Incident Response & Coordination: Proactively identify and<br><br> flag network, API, and connectivity issues; facilitate cross-company<br> technical alignment meetings between Halan and ABK network engineering<br><br> teams to ensure rapid resolution and minimal Downtime<br><br><br> Testing & Quality Assurance: Lead<br><br> End-to-End (E2E) feature testing on staging environments alongside ABK<br> technical teams prior to production rollouts. <br><br>Requirements Gathering: Translate CBE mandates and ABK partner requirements into<br><br> clear technical specifications for Halan’s internal software development teams.<br>4. Business Development & Financial Analysis <br><br>Contract & Integration Review: Evaluate legal contracts and operational workflows for new business initiatives and third-party integrations.<br><br><br>Profitability & Fee Modeling: Conduct financial analysis and profitability comparisons to evaluate the business impact of fee structure adjustments. <br><br><br>Vendor & Cross-Department Management: Coordinate cross-functionally across Finance, Operations, Tech, and KYC—including managing vendor relationships (e.g., Info Forte utility provisioning).<br><br><br>Qualifications <br>Bachelor's degree in finance, Accounting, Business Administration, Economics, or a related field.<br>5–7+ years of experience in settlement, reconciliation, payments operations, banking, fintech, or financial services.<br>Experience with settlement processes between banks, payment processors, merchants, wallets, or financial institutions.<br>Experience handling high-volume transactions and ensuring accuracy<br><br>Knowledge about Regulatory Compliance& Policy Governance is a most.<br><br>Strong Excel skills; experience with SQL, BI tools, or reconciliation systems is a plus.

JOB DETAILSCompany: ELSEWEDY ELECTRIC (October Dry Port) Job Title: IT Specialist Scope: Technical Support Services, IT Infrastructure Support Department: ITReporting Line: Senior IT Specialist Job Location: On-site (6th Of October)<br>Responsibilities:• Provide first-line IT support to ODP employees, customers, and government authorities.• Receive, troubleshoot, and resolve IT incidents and service requests within the agreed service levels (SLAs).• Install, configure, and maintain computers, laptops, printers, and peripheral devices.• Configure and manage user accounts, permissions, and access rights.• Monitor, prioritize, and manage the IT ticketing system while ensuring timely follow-up and resolution.• Perform routine health checks for IT systems and proactively identify potential issues.• Support basic network connectivity troubleshooting and escalate complex issues when required.• Maintain accurate IT asset inventory and lifecycle records.• Prepare technical documentation, operational procedures, and periodic performance reports. Ensure compliance with IT policies, security standards, and operational procedures<br>Qualifications:• Bachelor's degree in Computer Science, Information Technology, or a related field.• 1–3 years of experience in IT support, helpdesk, or technical support roles.• Working knowledge of Windows operating systems, Active Directory, and Microsoft Office 365 administration.• Basic understanding of networking concepts (LAN/WAN, TCP/IP, DNS/DHCP, Wi-Fi troubleshooting).• Hands-on experience with IT ticketing/helpdesk systems (e.g., Freshservice, Service Now, or similar).• Familiarity with ITIL fundamentals is a plus.• Relevant certifications (Comp TIA A+, Network+, or Microsoft certifications) are an advantage.

Company Description UNIVAL is a leading stockist of valves, fittings, flanges, and pipeline network components in Egypt, serving major companies and contractors across the country. The organization is recognized as a preferred supplier for off-the-shelf requirements, offering reliable availability and quick turnaround. UNIVAL has built its reputation on technical proficiency and an experienced team that supports clients with expert consultation. The company provides guidance and detailed technical information on product options, helping customers select solutions that best meet their operational needs. This focus on service, quality, and technical support makes UNIVAL a strong environment for professionals who want to grow within the industrial and engineering supply sector.<br>Role Description The Operations Executive role is a full-time, on-site position based in Heliopolis. The Operations Executive will oversee day-to-day operational activities, including order processing, inventory coordination, and tracking deliveries to ensure timely fulfillment. This role will work closely with sales, warehouse, and logistics teams to maintain smooth workflows, resolve operational issues, and support continuous process improvements. Responsibilities include monitoring key performance indicators, preparing operational reports, and ensuring adherence to company procedures and quality standards. The Operations Executive will also support communication with internal stakeholders and clients, helping to clarify requirements, manage expectations, and maintain high levels of customer satisfaction.<br>Qualifications<br> Candidates should possess strong Operations and Operations Management skills, with experience managing day-to-day processes and workflows. Candidates should possess solid Analytical Skills and the ability to interpret data, track performance, and identify opportunities for improvement. Candidates should possess effective Communication and Interpersonal Skills to collaborate with cross-functional teams and interact with clients professionally. Relevant experience in supply chain, industrial distribution, or similar operational environments is beneficial. Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced setting are preferred. Proficiency with basic office software (e.g., spreadsheets, ERP or inventory systems) is advantageous. A bachelor’s degree in Business, Operations Management, Engineering, or a related field is preferred but equivalent experience will be considered.

Sales Development Representative<br>We are looking for a motivated **Sales Development Representative (SDR)** to join Awfar and support business growth across the - Egyptian and GCC markets<br>The role focuses on identifying potential B2B customers, qualifying prospects, understanding their business needs, and booking qualified meetings for the Sales and Business Development teams.<br> Key Responsibilities<br>* Identify and prospect potential B2B customers across **Egypt and GCC markets**.* Approach business owners, managers, and decision-makers to introduce Awfar’s solutions.* Qualify prospects based on business needs, company size, industry, decision-maker availability, and potential fit.* Understand prospects’ challenges and identify opportunities where Awfar’s solutions can add value.* Book qualified meetings and demos for the Sales / Business Development team.* Maintain consistent follow-up with prospects until the meeting is confirmed.* Build and maintain a healthy pipeline of qualified prospects.* Research target accounts and identify relevant decision-makers.* Participate in exhibitions, conferences, networking events, and business gatherings across target markets.* Keep all prospecting activities, leads, meetings, and follow-ups updated in the CRM.* Coordinate with the Sales and Business Development teams to ensure a smooth handover of qualified opportunities.* Provide regular reports on prospecting activities, market feedback, and generated opportunities.<br>Requirements<br>* **1–3 years of experience** in SDR, BDR, Field Sales, Business Development, or a similar role.* Previous experience in **B2B, Saa S, Software, Technology, or Digital Solutions** is preferred.* Strong communication and interpersonal skills.* Confident in approaching and communicating with business owners and decision-makers.* Strong prospecting and lead qualification skills.* Comfortable with **field work, client visits, networking, and attending business events**.* Target-oriented and highly self-motivated.* Good negotiation and objection-handling skills.* Good English communication skills.* Ability to work with CRM systems and maintain accurate prospect data.* Willingness to target both **Egyptian and GCC markets**.<br> Preferred Qualifications<br>* Experience working with **Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, or Oman** markets.* Existing business network in Egypt or GCC is a plus.* Experience in Saa S or subscription-based products.* Experience attending exhibitions, conferences, and B2B networking events.* Knowledge of **Retail, Healthcare, F&B, E-commerce**, or other B2B industries.<br><br> Job Type<br>Full-time | On-site

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>Title and Summary</b> </p> <p> </p>Senior Analyst Dispute Resolution Management (EEMEA) <p> </p>Who is Mastercard<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and innovation, we enable individuals, financial institutions, governments, and businesses to realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.<br>________________________________________<br>Overview<br>The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments.<br> <br>The Dispute Resolution Management (DRM) team is responsible for ensuring integrity across the payment ecosystem by managing chargebacks, arbitration, and compliance processes. The team arbitrates disputes, supports customers, and evolves Mastercard standards through data-driven insights and expertise.<br> <br>Within the Franchise organization, DRM plays a critical role in:<br> Managing chargeback and arbitration processes<br> Supporting customers on dispute-related matters<br> Providing training and advisory services<br> Driving adoption of Mastercard Rules and standards<br> <br>This role will directly support the 81 markets of the EEMEA (Eastern Europe, Middle East &amp; Africa) region, strengthening in-market expertise and customer engagement.<br>________________________________________<br>Role<br>This position is responsible for supporting dispute resolution activities across EEMEA, with a focus on arbitration rulings, customer engagement, and regional support.<br>Key responsibilities include:<br> Review, analyze, and rule on arbitration and compliance cases across dispute scenarios (fraud, authorization, processing errors, and merchant disputes)<br> Support EEMEA customers by responding to inquiries and providing guidance on chargeback rules and best practices<br> Deliver training sessions and workshops (virtual and in-person) to issuers, acquirers, and stakeholders across the region<br> Partner with regional Franchise, Legal, and Product teams to support customer engagements and broader initiatives<br> Apply Mastercard Rules, Standards, and operational procedures to ensure consistent, high-quality decisioning<br> Contribute to process improvements, documentation, and regional insights to enhance dispute resolution outcomes<br> Support regional DRM strategy by strengthening local market engagement and operational capacity<br>________________________________________<br>All About You<br> Fluency in English required; Arabic strongly preferred <br> Strong knowledge of chargebacks, dispute resolution, fraud, and transaction processing<br> Understanding of Mastercard Rules and payment network operations preferred<br> Ability to work independently while contributing to a regional team environment guided by the Mastercard Way values<br> Strong analytical and decision-making capability with attention to detail<br> Effective communicator with the ability to engage internal stakeholders and external customers<br> Experience delivering training or customer-facing workshops is a plus<br> Comfortable operating in a fast-paced, cross-regional environment<br> Proficiency in Microsoft Office tools (Excel, PowerPoint, etc.)<br> Bachelor s degree or equivalent experience in business, finance, or related field<br> Willingness to travel within the EEMEA Region as needed<br>________________________________________<br>Corporate Security Responsibility<br>All Mastercard employees are responsible for protecting the security and integrity of Mastercard assets, information, and networks. This includes:<br> Adhering to Mastercard security policies and standards<br> Safeguarding confidential information<br> Reporting any potential security risks or incidents<br> Completing required security training <p> </p> <p> </p> <p> <b>Corporate Security Responsibility</b> </p> <p> <br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p> <ul> <li> <p>Abide by Mastercard s security policies and practices;</p> </li> <li> <p>Ensure the confidentiality and integrity of the information being accessed;</p> </li> <li> <p>Report any suspected information security violation or breach, and</p> </li> <li> <p>Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</p> </li> </ul> <p> </p> <br> <p> </p> <br> <p> </p> <br> <p> </p></div></section>

<p>The opportunity We are seeking a motivated and enthusiastic Product Marketing Engineer to join our team. In this role, you'll oversee the related factory quotations and be responsible for multi-factory bid coordination with the right competitive pricing, costing and all the related operational factors. You will be at an operational level, it covers the whole sales funnel from a supply side standpoint, from bid and proposal/tendering stage to price setting with the objective of speeding up the decision-making process and price decisions. This role is also instrumental for cross-factory bid and/or cross-hub tenders. The Product Marketing Team Specialist is reporting to product marketing manager of the factory.</p><p>How you ll make an impact</p><ul><li>Develop and execute comprehensive go-to-market strategies for new and existing products, including product positioning, messaging, and competitive analysis.</li><li>Conduct in-depth market research to identify customer needs, market trends, and the competitive landscape, translating insights into actionable product and marketing recommendations.</li><li>Create compelling technical marketing content, including datasheets, white papers, presentations, application notes, and website content.</li><li>Collaborate closely with product management, engineering, sales, and corporate marketing teams to ensure product readiness and effective market communication.</li><li>Provide technical sales support and training to sales teams and partners, enabling them to effectively communicate product value propositions.</li><li>Represent Hitachi at industry events, conferences, and customer engagements, demonstrating product capabilities and gathering customer and market feedback.</li><li>Monitor and analyze product performance in the market, identifying opportunities for improvement and optimizing marketing initiatives.</li><li>Contribute to product roadmap development and strategic planning by leveraging market intelligence, customer insights, and industry trends.</li><li>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your background Bachelor s degree in electrical engineering, Power Engineering, Machine Engineering, or a related field. Minimum 3 years of experience in product marketing, technical marketing, or product management within a technology-focused industry. Proven experience developing and executing successful product launch strategies. Excellent written and verbal communication skills, with the ability to create clear, concise, and compelling technical and marketing materials. Experience utilizing market analysis tools and methodologies to support business and product decisions. Willingness and ability to travel domestically and internationally as required. Proficiency in French is considered an asset. Knowledge of transformers and related power industry technologies is considered an asset.</p><p>Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</p>

<p>As a Senior AI Engineer , you will drive the development of our core AI capabilities. Your role is highly strategic: you will architect a scalable, internal AI framework that combines Predictive AI (forecasting, behavioral analytics) and Agentic AI (autonomous multi-agent workflows), while simultaneously adapting and deploying these capabilities to solve complex problems for our enterprise clients . You will bridge the gap between long-term product engineering and high-impact client delivery. Core Responsibilities Core Product &amp; Client Delivery: Architect a modular internal AI framework while actively adapting it to deliver high-performance, domain-agnostic solutions for various clients. Build Agentic Frameworks: Design and deploy autonomous multi-agent systems capable of multi-step reasoning, tool-use orchestration, and cross-domain automation. Develop Predictive Pipelines: Train and productionize predictive models for forecasting, anomaly detection, and risk assessment across diverse datasets. Scalable Production &amp; MLOps: Containerize models into scalable microservices and establish robust MLOps pipelines to monitor both client-facing deployments and internal systems. Client Consultation &amp; Integration: Collaborate with client technical teams to understand their infrastructure, integrate AI components smoothly, and define clear APIs. Guardrails &amp; Evaluation: Implement testing frameworks to measure predictive accuracy, evaluate agent safety, and optimize token/compute costs for both the company and clients.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p><strong>Programming:</strong> Expert-level Python (writing clean, highly modular, asynchronous, and test-driven production code).</p><p><strong>Agentic Ecosystem:</strong> Deep experience with multi-agent orchestration tools such as LangGraph , CrewAI , or AutoGen .</p><p><strong>Predictive Frameworks:</strong> Strong command of Scikit-learn , XGBoost , LightGBM , and deep learning libraries (PyTorch/TensorFlow).</p><p><strong>Data &amp; Architecture:</strong> Deep understanding of relational databases and vector databases (e.g., Qdrant , Pinecone , Milvus ) optimized for multi-tenant or multi-client security boundaries.</p><p><strong>Cloud &amp; DevOps:</strong> Experience deploying cloud-native AI services on AWS , Azure , or GCP using Docker and Kubernetes .</p><h2>Qualifications &amp; Experience</h2><p><strong>Experience:</strong> 5+ years in Software Engineering or Data Science, with at least 2+ years shipping production-grade AI systems.</p><p><strong>Hybrid Mindset:</strong> Proven experience balancing a product engineering mindset (reusability, clean architecture) with a client-facing delivery mindset (deadlines, clear communication, varying environments).</p><p><strong>Education:</strong> Bacheloru2019s degree in Computer Science, Artificial Intelligence, Data Engineering, or a related field.</p><p><strong>Leadership &amp; Problem Solving:</strong> Proven track record of mentoring junior technical talent and driving solutions for complex, ambiguous architectural problems across both product and client environments.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>As a <b>Senior AI Engineer</b>, you will drive the development of our core AI capabilities. Your role is highly strategic: you will architect a scalable, internal AI framework that combines <b>Predictive AI</b> (forecasting, behavioral analytics) and <b>Agentic AI</b> (autonomous multi-agent workflows), while simultaneously adapting and deploying these capabilities to solve complex problems for our <b>enterprise clients</b>. You will bridge the gap between long-term product engineering and high-impact client delivery.<br></p><br><p><b>Core Responsibilities</b><br></p><br><ul><li><b>Core Product &amp; Client Delivery:</b> Architect a modular internal AI framework while actively adapting it to deliver high-performance, domain-agnostic solutions for various clients.<br></li><li><b>Build Agentic Frameworks:</b> Design and deploy autonomous multi-agent systems capable of multi-step reasoning, tool-use orchestration, and cross-domain automation.<br></li><li><b>Develop Predictive Pipelines:</b> Train and productionize predictive models for forecasting, anomaly detection, and risk assessment across diverse datasets.<br></li><li><b>Scalable Production &amp; MLOps:</b> Containerize models into scalable microservices and establish robust MLOps pipelines to monitor both client-facing deployments and internal systems.<br></li><li><b>Client Consultation &amp; Integration:</b> Collaborate with client technical teams to understand their infrastructure, integrate AI components smoothly, and define clear APIs.<br></li><li><b>Guardrails &amp; Evaluation:</b> Implement testing frameworks to measure predictive accuracy, evaluate agent safety, and optimize token/compute costs for both the company and clients.<br></li></ul><br><span>Requirements</span><ul><li><b>Programming:</b> Expert-level <b>Python</b> (writing clean, highly modular, asynchronous, and test-driven production code).<br></li><li><b>Agentic Ecosystem:</b> Deep experience with multi-agent orchestration tools such as <b>LangGraph</b>, <b>CrewAI</b>, or <b>AutoGen</b>.<br></li><li><b>Predictive Frameworks:</b> Strong command of <b>Scikit-learn</b>, <b>XGBoost</b>, <b>LightGBM</b>, and deep learning libraries (PyTorch/TensorFlow).<br></li><li><b>Data &amp; Architecture:</b> Deep understanding of relational databases and vector databases (e.g., <b>Qdrant</b>, <b>Pinecone</b>, <b>Milvus</b>) optimized for multi-tenant or multi-client security boundaries.<br></li><li><b>Cloud &amp; DevOps:</b> Experience deploying cloud-native AI services on <b>AWS</b>, <b>Azure</b>, or <b>GCP</b> using <b>Docker</b> and <b>Kubernetes</b>.<br></li></ul><p><b>Qualifications &amp; Experience</b><br></p><br><ul><li><b>Experience:</b> <b>5+ years</b> in Software Engineering or Data Science, with at least <b>2+ years</b> shipping production-grade AI systems.<br></li><li><b>Hybrid Mindset:</b> Proven experience balancing a product engineering mindset (reusability, clean architecture) with a client-facing delivery mindset (deadlines, clear communication, varying environments).<br></li><li><b>Education:</b> Bachelor’s degree in Computer Science, Artificial Intelligence, Data Engineering, or a related field.<br></li><li><b>Leadership &amp; Problem Solving:</b> Proven track record of mentoring junior technical talent and driving solutions for complex, ambiguous architectural problems across both product and client environments.<br></li></ul><br><span>BenefitsFamily Medical &amp; Life Insurance&nbsp;<br><br>GYM Benefit&nbsp;<br><br>Schooling Allowance<br></span><br> </div>

<p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organization, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that we bring the energy the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you. Ready to make an impact? Why this role matters We are currently looking for a Site Electrical Engineer in Nagah Hammadi for the Dandara project, Egypt. In this role, you will oversee all electrical activities on-site, track physical progress, and report on quality, timeline, cost, and HSSE (Health, Safety, Security, and Environment). You will engage daily with site supervisors from sub-suppliers and manage contractor relationships during the execution phase.</p><p>What you ll be doing In this role, you will: Supervise all electrical activities at the site, ensuring compliance with quality, time, cost, and HSSE standards. Manage construction of electrical works such as piles, trackers, metal structures, modules, fences, and tower erection. Review and approve construction documentation submitted by contractors. Monitor daily contractor progress and initiate corrective or recovery plans when needed. Handle technical queries and ensure construction follows the latest drawings and specifications. Coordinate with quality inspectors for inspections, audits, and witness points. Support technical assessments, investigations, and design reviews. Assist with NCR processes, corrective actions, and final inspections. Your work will support real decisions, real assets, and real operational outcomes. What you ll gain Professional growth through ownership, exposure, and meaningful contribution from day one. Hands-on experience in a role where the challenge is energising, fast-moving, and impactful.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Electrical Engineering, Construction, or Technician. 5+ years of EPC experience in medium to large-scale construction projects. 1+ years of ground mount PV experience with tracker systems. Experience with PV module mounting structures (piling, ramming, predrilling, skid foundations). Knowledge of electrical industry best practice. Fluent in Arabic (spoken and written) and English.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices. When necessary, clean the rooms or floor corridors. Clean all of the hotel windows. Clean the carpets and mop the floors. Clean and treat the marble surfaces. Wipe the walls and ceilings and carry and arrange furniture. Vacuum and dust the curtains. Clean the chairs and carpets. Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them. Carry material that the Housekeeping Department needs from the storage house or warehouse. Empty the garbage in the general areas. When necessary, make up rooms. Immediately hand over any lost and found items to the Housekeeping Office. Immediately report any suspicious persons or packages etc. to senior managers for security purposes. Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning. Responsible for cleaning and wiping all of the windows at the hotel. Is familiar with security and protection methods. Attend vocational training. Is clean, friendly, and hygienic. Perform all tasks assigned by seniors. Take part in the Emergency Response Teams. Responsible for reporting all breakdowns identified in his/her section to seniors. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a high school or vocational diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not required. Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b> <br>Support and maintain IT systems, including servers, Citrix environments, databases, applications, and printing services. Troubleshoot technical issues, monitor system performance, perform regular maintenance and backups, and provide Level 2 support to users. Work closely with internal teams and vendors to ensure smooth daily operations, system reliability, and continuous improvement of IT services.<br><br><br><b>Who you are</b> <br><p><strong><u>Key Responsibilities</u></strong></p><br> <p><strong>1. Infrastructure &amp; System Administration</strong></p><br> <ul> <li>Assist in the administration and maintenance of Windows and Linux servers.</li> <li>Monitor system health, availability, and performance using enterprise monitoring tools.</li> <li>Perform routine system maintenance, patching, and software updates.</li> <li>Support backup, recovery, and disaster recovery activities.</li> <li>Maintain system documentation, configuration records, and operational procedures.</li> </ul> <p><strong>2. Citrix &amp; Virtual Desktop Infrastructure (VDI)</strong></p><br> <ul> <li>Support the administration of Citrix Virtual Apps &amp; Desktops environments.</li> <li>Assist in managing StoreFront, Delivery Controllers, Citrix ADC (NetScaler), and machine catalogs.</li> <li>Create and maintain Delivery Groups, Machine Catalogs, and Citrix policies.</li> <li>Troubleshoot user access, performance, and connectivity issues.</li> <li>Support software deployment and image updates using MCS/PVS.</li> <li>Escalate complex issues to senior engineers when required.</li> </ul> <p><strong>3. Enterprise Printing Infrastructure</strong></p><br> <ul> <li>Support enterprise printing solutions, print servers, and printer management.</li> <li>Install and configure printers, print queues, and printer drivers.</li> <li>Troubleshoot printing issues and user access problems.</li> <li>Assist in maintaining Follow-Me Printing and document management integrations.</li> <li>Coordinate with vendors for hardware replacement and issue resolution.</li> </ul> <p><strong>4. SQL Server &amp; Database Support</strong></p><br> <ul> <li>Assist in administering Microsoft SQL Server environments.</li> <li>Monitor SQL Server health, disk space, and database performance.</li> <li>Perform scheduled backup and restore activities.</li> <li>Support SQL Server patching and maintenance activities.</li> <li>Execute basic SQL queries and assist with database troubleshooting.</li> <li>Work with application teams to resolve database-related incidents.</li> </ul> <p><strong>5. Enterprise Application Support</strong></p><br> <ul> <li>Provide Level 2 technical support for enterprise applications.</li> <li>Assist with application installation, configuration, and deployment activities.</li> <li>Support application integrations with databases and infrastructure components.</li> <li>Troubleshoot application issues and coordinate with vendors when necessary.</li> <li>Maintain application configuration and operational documentation.</li> </ul> <p><strong>6. Service Operations</strong></p><br> <ul> <li>Respond to incidents, service requests, and operational alerts within agreed SLAs.</li> <li>Participate in change implementation following organizational change management procedures.</li> <li>Perform daily operational health checks and preventive maintenance.</li> <li>Maintain accurate incident records and update knowledge base articles.</li> <li>Support root cause analysis by collecting logs and technical information.</li> </ul> <p><strong>7. Collaboration &amp; Continuous Learning</strong></p><br> <ul> <li>Work closely with senior system administrators, application teams, and vendors.</li> <li>Participate in infrastructure projects and system upgrades.</li> <li>Continuously develop technical knowledge through training and certifications.</li> <li>Follow IT security policies, operational procedures, and compliance requirements.</li> <li>Contribute ideas for process automation and service improvement.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>What's in it for you</b> <br><p><strong>Qualifications Required</strong></p><br> <ul> <li>Bachelor's Degree in Computer Science, Information Technology, or related field.</li> <li>0–3 years of experience in IT Infrastructure or System Administration.</li> <li>Basic understanding of Windows Server administration.</li> <li>Familiarity with Active Directory, DNS, DHCP, and Group Policy.</li> <li>Basic knowledge of Citrix Virtual Apps &amp; Desktops is an advantage.</li> <li>Basic knowledge of Microsoft SQL Server administration.</li> <li>Exposure to Linux operating systems is preferred.</li> <li>Understanding of networking fundamentals (TCP/IP, DNS, VPN, Firewalls).</li> <li>ITIL Foundation certification is an advantage.</li> <li>Microsoft or Citrix certifications are considered a plus.</li> </ul> <p><strong>Skills &amp; Knowledge</strong></p><br> <ul> <li>Basic knowledge of Windows Server administration.</li> <li>Understanding of Active Directory, Group Policy, DNS, and DHCP.</li> <li>Familiarity with Citrix Virtual Apps &amp; Desktops environments.</li> <li>Basic knowledge of Microsoft SQL Server backup, restore, and monitoring.</li> <li>Understanding of virtualization technologies such as VMware or Hyper-V.</li> <li>Basic PowerShell and SQL scripting knowledge.</li> <li>Good troubleshooting and analytical skills.</li> <li>Strong willingness to learn new technologies.</li> <li>Good communication and teamwork skills.</li> <li>Ability to prioritize tasks and work in a fast-paced environment.</li> <li>Customer-focused with a proactive approach to problem solving.</li> <li>Understanding of ITIL concepts, including Incident, Change, and Problem Management.</li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<p>Overview The Identity Access Management (IAM) Engineer will be a hands-on CIAM technical resource responsible for supporting, configuring, integrating, and troubleshooting Customer Identity and Access Management capabilities across B2B and B2C use cases. Support CIAM implementation projects through requirements analysis, configuration, integration, testing, troubleshooting, deployment support, and production issue resolution. Contribute and support the CIAM strategy aligning with the industry security trends and regulatory requirements. Improve the maturity of the CIAM products and services showing increased adoption and speed to market. Must have practical hands-on experience with CIAM platforms, application integration, APIs, scripting, troubleshooting, and production support.</p><p>Responsibilities</p><ul><li>Provide hands-on support for designing, configuring, implementing, and troubleshooting customer identity and access management requirements.</li><li>Configure, customize, and support CIAM solutions using platforms such as Okta CIC/Auth0, Okta Workforce Identity, ForgeRock, Ping, or similar access management platforms.</li><li>Build and support CIAM capabilities including registration, login, MFA, passwordless authentication, social login, progressive profiling, consent, self-service, delegated administration, audit, and reporting.</li><li>Support adoption and migration to enterprise CIAM capabilities.</li><li>Develop and maintain scripts, APIs, and reusable technical patterns to support CIAM operations, application onboarding, monitoring, and reporting.</li><li>Partner with Cybersecurity, API, application, and architecture teams to support secure authentication and authorization patterns using SAML, OAuth 2.0, OIDC, JWT, SCIM, and API security best practices.</li><li>Hands on execution of identity management roadmaps and technology enhancements.</li><li>Support program goals and objectives leveraging expert Okta experience and skills.</li><li>Perform technical tasks associated with current CIAM and IAM technologies.</li><li>Creates and maintains standards surrounding documentation related to identity processes, and infrastructure.</li><li>Provide production support for CIAM issues, including authentication failures, token/session issues, API errors, integration defects, performance issues, and user-impacting incidents.</li><li>Support troubleshooting processes, documentation, alerts, and reporting from CIAM platforms for operational monitoring.</li><li>Participate in incident response and security incident investigations related to IAM systems.</li><li>Adapt the architecture to evolving security conditions and support security guidelines.</li><li>Participate in evaluations of IAM technologies, tools, and vendors to support evolving security and business needs.</li><li>Develop and deliver applicable documentation, training, and knowledge transfer to both internal and external stakeholders.</li><li>Provide technical expertise in designing, configuring, and troubleshooting IAM solutions.</li><li>Support implementation of automation and platform enhancements using Java, JavaScript/Node.js, Python, PowerShell, REST APIs, CI/CD pipelines, Terraform, or similar technologies.</li><li>Foster the Agile DevOps culture through the latest toolset to improve customer satisfaction through rapid, continuous delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Minimum Qualifications:</h2><ul><li>3+ years of overall IT experience, with hands-on experience in IAM, access management, or CIAM.</li><li>3+ years of hands-on experience in authentication, access management, application integration, and production troubleshooting.</li><li>3+ years of hands-on experience with Okta, Auth0/Okta CIC, ForgeRock, Ping, or similar CIAM/access management platforms.</li><li>2+ years of development or scripting experience with Java, Spring Boot, JavaScript/Node.js, React, REST APIs, Python, PowerShell, or similar technologies.</li><li>Strong working knowledge of SAML, OAuth 2.0, OIDC, JWT, SCIM, MFA, adaptive/risk-based authentication, session management, and API security patterns.</li><li>Hands-on experience integrating web, mobile, API, B2B, and B2C applications with CIAM platforms using modern authentication and authorization standards.</li><li>Experience with CIAM customization including hosted login pages, custom policies/rules/actions, user profile management, consent flows, branding, and extensibility features.</li><li>3+ years working with Agile and DevOps tools and methodologies.</li><li>Minimum Okta Certified Administrator: Okta Certified Consultant and/or Okta Certified Developer preferred.</li><li>BS/BA degree or equivalent experience</li><li>CISSP / CIAM Certification is a plus.</li><li>Experience with CIC/Auth0 platform is a plus</li></ul><h2>Preferred Qualifications:</h2><ul><li>Experience supporting solution design and implementation of authentication services.</li><li>Hands-on experience supporting CIAM implementation projects, including configuration, integration testing, deployment support, and post-production stabilization.</li><li>Proven track record of understanding B2B and B2C customer needs and delivering solutions that enhance user experience while maintaining security and compliance standards.</li><li>Thorough understanding of security best practices, privacy regulations (such as GDPR, CCPA), and compliance requirements related to customer data protection.</li><li>Broader IAM domain experience with focus on information security</li><li>Working knowledge of integrating B2B and B2C applications with CIAM.</li><li>Working knowledge of standard IAM platforms such as Okta and PingFederate for enabling single sign-on services for cloud and on-prem applications.</li><li>Hands-on experience supporting SSO and federation solutions using SAML, OAuth 2.0, OIDC, JWT, SCIM, and API gateway integration patterns.</li><li>Experience supporting Consumer Identity and Access Management solutions for customer-facing applications.</li><li>Strong understanding of the latest security principles like zero trust and passwordless authentication to implement new standards in the authentication model.</li><li>Must have working knowledge of Okta Lifecycle Management and Administrative APIs</li><li>Experience with solutions like CyberArk, Beyond Trust, RSA or comparable products.</li><li>Excellent understanding of REST integration concepts</li><li>Experience in directory services like Oracle LDAP, and AD</li><li>Experience working with cloud-based authentication solutions (e.g., AWS Cognito, Azure AD, Okta).</li><li>Hands-on development experience with Java, Spring Boot, Node.js, React, JavaScript, REST APIs, JSON, or modern web application integration patterns.</li><li>Hands on experience with JavaScript, Python, Ruby, PowerShell, or other scripting languages preferred.</li><li>Experience building CICD pipelines in Azure or AWS</li><li>Experience in automating application deployment building CICD pipelines using Ansible and terraform.</li><li>Experience with CIAM observability, log analysis, alerting, and troubleshooting using platform logs, Splunk, ELK, API traces, browser developer tools, and application telemetry.</li><li>Experience in Monitoring tools like Splunk, ELK, Prometheus, or similar tools</li><li>Experience with container technologies Docker, Kubernetes</li><li>Experience with Linux and Windows platforms, middleware, Apache, and load balancers</li><li>Experience developing workflows, custom connectors, and troubleshooting complex issues.</li><li>Experience with Agile and DevOps tools and methodologies</li><li>Ability to review application authentication flows, identify integration gaps, and recommend practical technical solutions with guidance.</li><li>Minimum Okta Certified Administrator: Okta Certified Consultant and/or Okta Certified Developer preferred.</li><li>CISSP / CIAM Certification is a plus.</li><li>Experience in SiteMinder is preferred.</li></ul><h2>Non-Technical skills:</h2><ul><li>Exceptional communication and interpersonal skills with the ability to influence and collaborate with diverse stakeholders.</li><li>Deliver outcomes with a little supervision, must be a self-starter and self-motivator.</li><li>Strong analytical, problem-solving, and decision-making skills, with the ability to manage complex and competing priorities.</li><li>Strong project management and organizational skills, with the ability to deliver high-quality results.</li><li>Ability to think strategically and suggest creative solutions.</li><li>Ability to synthesize complex requirements into simple business practices.</li><li>Flexible and able to adapt to changing priorities.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview The Identity Access Management (IAM) Engineer will be a hands-on CIAM technical resource responsible for supporting, configuring, integrating, and troubleshooting Customer Identity and Access Management capabilities across B2B and B2C use cases. Support CIAM implementation projects through requirements analysis, configuration, integration, testing, troubleshooting, deployment support, and production issue resolution. Contribute and support the CIAM strategy aligning with the industry security trends and regulatory requirements. Improve the maturity of the CIAM products and services showing increased adoption and speed to market. Must have practical hands-on experience with CIAM platforms, application integration, APIs, scripting, troubleshooting, and production support. Responsibilities Provide hands-on support for designing, configuring, implementing, and troubleshooting customer identity and access management requirements. Configure, customize, and support CIAM solutions using platforms such as Okta CIC/Auth0, Okta Workforce Identity, ForgeRock, Ping, or similar access management platforms. Build and support CIAM capabilities including registration, login, MFA, passwordless authentication, social login, progressive profiling, consent, self-service, delegated administration, audit, and reporting. Support adoption and migration to enterprise CIAM capabilities. Develop and maintain scripts, APIs, and reusable technical patterns to support CIAM operations, application onboarding, monitoring, and reporting. Partner with Cybersecurity, API, application, and architecture teams to support secure authentication and authorization patterns using SAML, OAuth 2.0, OIDC, JWT, SCIM, and API security best practices. Hands on execution of identity management roadmaps and technology enhancements. Support program goals and objectives leveraging expert Okta experience and skills. Perform technical tasks associated with current CIAM and IAM technologies. Creates and maintains standards surrounding documentation related to identity processes, and infrastructure. Provide production support for CIAM issues, including authentication failures, token/session issues, API errors, integration defects, performance issues, and user-impacting incidents. Support troubleshooting processes, documentation, alerts, and reporting from CIAM platforms for operational monitoring. Participate in incident response and security incident investigations related to IAM systems. Adapt the architecture to evolving security conditions and support security guidelines. Participate in evaluations of IAM technologies, tools, and vendors to support evolving security and business needs. Develop and deliver applicable documentation, training, and knowledge transfer to both internal and external stakeholders. Provide technical expertise in designing, configuring, and troubleshooting IAM solutions. Support implementation of automation and platform enhancements using Java, JavaScript/Node.js, Python, PowerShell, REST APIs, CI/CD pipelines, Terraform, or similar technologies. Foster the Agile DevOps culture through the latest toolset to improve customer satisfaction through rapid, continuous delivery. Qualifications Minimum Qualifications: 3+ years of overall IT experience, with hands-on experience in IAM, access management, or CIAM. 3+ years of hands-on experience in authentication, access management, application integration, and production troubleshooting. 3+ years of hands-on experience with Okta, Auth0/Okta CIC, ForgeRock, Ping, or similar CIAM/access management platforms. 2+ years of development or scripting experience with Java, Spring Boot, JavaScript/Node.js, React, REST APIs, Python, PowerShell, or similar technologies. Strong working knowledge of SAML, OAuth 2.0, OIDC, JWT, SCIM, MFA, adaptive/risk-based authentication, session management, and API security patterns. Hands-on experience integrating web, mobile, API, B2B, and B2C applications with CIAM platforms using modern authentication and authorization standards. Experience with CIAM customization including hosted login pages, custom policies/rules/actions, user profile management, consent flows, branding, and extensibility features. 3+ years working with Agile and DevOps tools and methodologies. Minimum Okta Certified Administrator: Okta Certified Consultant and/or Okta Certified Developer preferred. BS/BA degree or equivalent experience CISSP / CIAM Certification is a plus. Experience with CIC/Auth0 platform is a plus Preferred Qualifications: Experience supporting solution design and implementation of authentication services. Hands-on experience supporting CIAM implementation projects, including configuration, integration testing, deployment support, and post-production stabilization. Proven track record of understanding B2B and B2C customer needs and delivering solutions that enhance user experience while maintaining security and compliance standards. Thorough understanding of security best practices, privacy regulations (such as GDPR, CCPA), and compliance requirements related to customer data protection. Broader IAM domain experience with focus on information security Working knowledge of integrating B2B and B2C applications with CIAM. Working knowledge of standard IAM platforms such as Okta and PingFederate for enabling single sign-on services for cloud and on-prem applications. Hands-on experience supporting SSO and federation solutions using SAML, OAuth 2.0, OIDC, JWT, SCIM, and API gateway integration patterns. Experience supporting Consumer Identity and Access Management solutions for customer-facing applications. Strong understanding of the latest security principles like zero trust and passwordless authentication to implement new standards in the authentication model. Must have working knowledge of Okta Lifecycle Management and Administrative APIs Experience with solutions like CyberArk, Beyond Trust, RSA or comparable products. Excellent understanding of REST integration concepts Experience in directory services like Oracle LDAP, and AD Experience working with cloud-based authentication solutions (e.g., AWS Cognito, Azure AD, Okta). Hands-on development experience with Java, Spring Boot, Node.js, React, JavaScript, REST APIs, JSON, or modern web application integration patterns. Hands on experience with JavaScript, Python, Ruby, PowerShell, or other scripting languages preferred. Experience building CICD pipelines in Azure or AWS Experience in automating application deployment building CICD pipelines using Ansible and terraform. Experience with CIAM observability, log analysis, alerting, and troubleshooting using platform logs, Splunk, ELK, API traces, browser developer tools, and application telemetry. Experience in Monitoring tools like Splunk, ELK, Prometheus, or similar tools Experience with container technologies Docker, Kubernetes Experience with Linux and Windows platforms, middleware, Apache, and load balancers Experience developing workflows, custom connectors, and troubleshooting complex issues. Experience with Agile and DevOps tools and methodologies Ability to review application authentication flows, identify integration gaps, and recommend practical technical solutions with guidance. Minimum Okta Certified Administrator: Okta Certified Consultant and/or Okta Certified Developer preferred. CISSP / CIAM Certification is a plus. Experience in SiteMinder is preferred. Non-Technical skills: Exceptional communication and interpersonal skills with the ability to influence and collaborate with diverse stakeholders. Deliver outcomes with a little supervision, must be a self-starter and self-motivator. Strong analytical, problem-solving, and decision-making skills, with the ability to manage complex and competing priorities. Strong project management and organizational skills, with the ability to deliver high-quality results. Ability to think strategically and suggest creative solutions. Ability to synthesize complex requirements into simple business practices. Flexible and able to adapt to changing priorities.</p> </div>

Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages and delivers a wide range of services, including inbound and outbound contact center operations, back-office services, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering diverse career opportunities across its network. The organization is widely recognized with regional and global awards for outsourcing excellence, sustainability, customer experience, diversity, equity, and inclusion. Xceed holds multiple international certifications, including COPC and ISO standards for business continuity, quality, environment, information security, and occupational health and safety, reflecting its commitment to high service standards and employee well-being.<br>Role Description The Quality Monitoring Specialist (On Calls) is a full-time, on-site role based in Qesm El Maadi. The specialist monitors and evaluates inbound and outbound calls to assess compliance with quality standards, customer experience guidelines, and operational procedures. Daily tasks include listening to recorded or live calls, completing audit forms, identifying areas for improvement, and providing clear, constructive feedback to agents and supervisors. The role involves collaborating with operations and training teams to address performance gaps, support coaching initiatives, and recommend process enhancements. The specialist also contributes to regular reporting on quality metrics, trends, and root causes, helping maintain consistent service quality across the contact center.<br>Qualifications<br> <br>- Experience in Telecom accounts such as Vodafone UK, WE, Orange, Etisalat, AT&T, etc.<br><br>- Previous experience as a Quality Specialist/Quality Analyst or in similar role.<br><br>- Fluent English is required.<br><br>???? If you’re interested and meet the requirements, feel free to send your CV to Whatsapp number : 01551155357