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The German University in Cairo invites applications for vacancies to be filled effective September 2026.<br>The German University in Cairo is an Egyptian Private University, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany, and supported by the German Academic Exchange Service (DAAD), the German Embassy in Cairo, the Arab/German Chamber of Industry and Commerce (AHK), the German Federal Ministry of Education and Research, the Universities of Stuttgart, Ulm, Mannheim, and Tübingen. Situated at the ancient city of Cairo, the GUC’s mission is to achieve excellence in teaching and research.<br>The Faculty of Applied Science and Arts enrolling 1,250 students across three design majors: Graphic, Product and Media Design. The GUC (Cairo Campus) invites highly able and motivated applicants for the following vacancy in the Graphic Design Department. Successful candidates will be expected to contribute to undergraduate and graduate teaching.<br>Responsibilities:This position focuses on teaching students the fundamentals of visual communication and intermedial design. This includes creative practices in illustration and, eventually, comics. Teaching and research will focus on drawing and image production in communication design within two- and three-dimensional analog and digital spaces. We expect the thoughtful use of digital and analog design techniques and a variety of design approaches. A strong, open visual language is also expected. Applicants should have a sound knowledge of visual identity system development and analysis.<br>Experience / Skills: Knowledgeable about current and future approaches within the field of design. Curiosity to widen the perception within the design discipline and thus create a foundation for design-oriented actions and mindsets. Strong commitment to progressive design education principles regarding a self organized and responsible design study. Understanding of the implications of design practice within social, cultural, economic, scientific or technological contexts. Ability to work well with colleagues from diverse cultural backgrounds, professional experience and aesthetic sensibilities. Ability to structure and define project goals to foster and motivate positive experiences. Excellent interpersonal communication and writing skills in English, which is the teaching language. Good management skills, including the ability to meet deadlines, communicate and motivate effectively. An interest in working collaboratively within the GUC and with external partners towards the development of shared projects.<br>Requirements:Academic titles are assigned to successful candidates based on the highest degree earned, industry experience, and teaching and research experience.<br>Application Instructions:Interested applicants are invited to submit a curriculum vitae including employment history, a statement outlining research and teaching interests, a list of publications and projects undertaken, the names of at least three references, a motivational letter, and online access to a portfolio of their work.<br>Applications will be reviewed until position is filled. For best consideration, submit application before 14th of June 2026.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Purpose of consultancy:</strong></p><br><p><strong>Background: </strong></p><br><p>UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe, and every young person's potential is fulfilled. UNFPA’s strategic plan (2026–2029) focuses on four interconnected outcomes: </p><br><p>(a) Accelerating progress on meeting the unmet need for family planning; </p><br><p>(b) Accelerating progress on ending preventable maternal deaths; </p><br><p>(c) Accelerating progress on ending gender-based violence and harmful practices; and </p><br><p>(d) Adapting to demographic change through evidence and rights-based policies. UNFPA has several global initiatives aimed at providing universal access to Comprehensive Sexuality Education (CSE) for adolescents and young people. </p><br><p>These initiatives seek to improve access to in-school and out-of-school gender-transformative, trauma-informed CSE while strengthening linkages to Sexual and Reproductive Health and Rights (SRHR) and multisectoral gender-based violence (GBV) response services, including health, social and case management services, and justice and protection services. To achieve these goals, UNFPA’s Global CSE programmes work to: </p><br><ul> <li>Improve the availability of quality, evidence-based, and gender-transformative CSE content (digital, out/in of school, self care) for adolescents and youth, particularly girls and especially marginalized, vulnerable groups. </li> <li>Increase the access and uptake of gender-transformative CSE programs to contribute to GBV prevention, mitigation, response, and enhance the agency and decision-making power of young people. </li> <li>Strengthen the capacity of key partners to invest in and create an enabling environment for the quality and inclusive delivery of CSE programming. </li></ul><p>Worldwide, the landscape of humanitarian needs is expanding in scale and complexity. The Arab Region in particular remains at the heart of protracted conflicts, large-scale displacements, and increasing vulnerability to climate shocks. Within these fragile ecosystems, adolescents and youth—who constitute the majority of the affected population—face heightened risks of GBV, child marriage, and unintended pregnancies. Despite the life-saving nature of SRHR, the provision of CSE in these settings remains fragmented and undervalued. Traditional models often fail to bridge the gap between "stable" development contexts and the rapid-response requirements of an emergency. Currently, there is a critical lack of: </p><br><ul> <li>Contextual Baselines and Sustainability: Analysis of how pre-existing levels of CSE acceptance in "stable" periods fluctuate during a crisis, particularly as communities may revert to restrictive traditional norms and belief systems under stress. </li> <li>Response to Systematic Pushback: Strategies to navigate the increasing resistance toward youth autonomy—especially for girls—which often accelerates during emergencies. </li> <li>Strategic Partnership and Advocacy: Guidance on conducting proactive advocacy to secure buy-in, and establishing clear criteria for selecting implementing and government partners based on their capacity to uphold CSE principles in volatile environments. </li> <li>Guidance for Acute Displacement: Practical strategies for providing essential information during sudden displacement or within intermittent contact windows—those brief, unpredictable opportunities where regular or planned follow-up with the same group of young people is not guaranteed. </li> <li>Targeted Materials: Content specifically curated to address the psychological and physical realities of youth living in conflict zones. </li> <li>Service Integration: Clear pathways to link educational content directly to emergency SRHR and GBV services. </li></ul><p>Consequently, there is an urgent need for a Technical Guidance Document that moves beyond theory to provide field-ready, evidence-based tools. This initiative will empower UNFPA country offices and partners to deliver age-appropriate information in diverse humanitarian settings—ranging from refugee camps to host communities—ensuring that even in times of crisis, a young person’s right to health, agency, and bodily autonomy is preserved. </p><br><p><strong>How you can make a difference:</strong></p><br><p>UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA expands choices and possibilities for women and young people to lead healthy and productive lives. UNFPA’s strategic plan (2026-2029), focuses on four interconnected outcomes: (a) accelerating progress on meeting the unmet need for family planning; (b) accelerating progress on ending preventable maternal deaths; (c) accelerating progress on ending gender-based violence and harmful practices; and (d) adapting to demographic change through evidence and rights-based policies.<br> UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results. We need staff who are exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results. </p><br><p><strong>Scope of work and deliverables:</strong></p><br><p>Under the supervision of the UNFPA Arab States Regional Office (ASRO) Adolescent and Youth Technical Advisor, and in close coordination with the Global CSE Programme Coordinator, the CSE Specialist , and the Global CSE Team (GHRIB, PD), the consultant will lead a collaborative development process. This effort involves the UNFPA Programme Division, Regional Offices, selected Country Offices, the Humanitarian Response Division (HRD), and strategic partners. A Technical Working Group (TWG), comprising representatives from these units and youth leaders, has been established to support this process. </p><br><p>The consultant will be responsible for the following: </p><br><ul> <li>Inception Report (3 working days including an inception meeting): Develop an inception report outlining the proposed methodology and approach for the assignment. The methodology should adopt a participatory approach with the TWG and co-creation approach. Once approved, this report will serve as the roadmap for the consultant and the TWG. </li> <li>Scoping Review (5 working days including a meeting with TWG): Conduct a rapid scoping review of grey and peer-reviewed literature, as well as teaching and learning materials, regarding the provision of gender-transformative, trauma-informed CSE and SRHR information in humanitarian settings. The review should synthesize available data, current trends, lessons learned, and promising practices. It must also identify gaps in CSE provision for vulnerable and "left-behind" groups, including related youth-focused demand-generation initiatives for SRHR, GBV, and overall well-being. </li> <li>Co-creation of programmatic guidance outline (3 days including a meeting with TWG): Collaborate with the TWG to develop the guide’s content based on an approved outline. This involves translating the project’s vision into a practical, evidence-based, and field-ready resource, featuring implementation models tailored for contexts with limited or intermittent contact with diverse young people. </li> <li>Programmatic Guidance Development (22 days including meetings):Building on the scoping review findings and an approved outline, this phase involves developing practical programmatic guidance for CSE in humanitarian settings. This guide must include: </li></ul><ol> <li>Operational Guidance: Strategies for developing and managing CSE programs, including pathways for linking CSE to Sexual and Reproductive Health and Rights (SRHR) and Gender-Based Violence (GBV) services. </li> <li>The primary goal is to develop decision trees that help Country Offices (COs) and field teams define the expected scope of "CSE" within their specific contexts. These decisions will be based on several key factors, including: </li></ol><ul> <li>Contextual Baselines: The current state of CSE in the specific country, context, or community. </li> <li>Education System Functionality: Enrollment and participation rates for girls and boys within the education system during the emergency. </li> <li>Conflict Dynamics: Relationships between education/health providers and the community, including potential trust-related issues or group dynamics. </li> <li>Service Accessibility: Factors affecting the availability and access to essential services during emergencies. By evaluating these factors, teams can determine the most appropriate and effective interventions for their specific humanitarian environment. </li> <li>Monitoring, Evaluation, and Learning (MEL): A robust framework for tracking progress and impact. </li> <li>Detailed Lesson Plans: Review and update existing scripted lesson plans for inclusion as "essential content" in the guide. Drawing from existing UNFPA CSE facilitator manuals, the consultant and the TWG will reach a consensus on essential themes and key messages to ensure lesson plans are customized to international standards for humanitarian implementation. </li> <li>Co-facilitate a validation workshop (7 working days including preparation) with three regional offices in Arab States, East and Southern Africa, and West and Central Africa. </li></ul><p><strong>Qualifications and Experience:</strong><br> </p><br><p><strong>Education: </strong>Masters or equivalent in sexuality education, humanitarian studies, sexual and reproductive health, youth or gender studies, international development or other field directly related to the substantive area of work.</p><br><p><strong>Knowledge and Experience: </strong></p><br><ul> <li>Minimum of 7 years of experience working with young people in humanitarian contexts and sexuality education </li> <li>Knowledge of partnerships with the UN System, governments, donors and civil society organizations internationally and in the field; networking and advocacy as well as substantive areas of UNFPA’s work. </li> <li>Experience in curriculum development and writing operational, technical and programmatic guidance documents for UN development programmes </li> <li>Excellent analytical and writing skills </li></ul><p><strong>Languages: </strong>Fluency in English required, working knowledge of French, Arabic and/or Spanish is an asset </p><br><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships.</li></ul><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements. </p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts. </p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>
We are hiring a Sustainability Program Coordinator Consultant to support the execution of sustainability initiatives focused on water management across operational sites. In this role, you will coordinate installations, manage vendors, oversee data onboarding, and ensure accurate program tracking and reporting. You will work closely with cross-functional teams to keep projects on schedule, resolve operational issues, and maintain high-quality data. Your work will contribute to improving water efficiency, supporting sustainability goals, and driving operational excellence.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities Coordinate the installation of smart metering systems and water efficiency measures across multiple operational sites. Manage installation schedules, track project milestones, and maintain accurate program trackers across active workstreams. Conduct site readiness checks, including access, connectivity, and required approvals before deployment. Coordinate vendor onboarding activities, monitor compliance status, and support purchase order and procurement workflows. Oversee the onboarding of newly installed meters into monitoring platforms and resolve integration issues with internal teams and vendors. Validate water consumption data, monitor leak alerts, track corrective actions, and escalate issues when required. Prepare regular program reports, maintain project documentation, and support program review meetings. Apply AI tools and automation to improve data collection, reporting, and workflow efficiency.<br>Requirements Bachelor's degree in Chemical, Mechanical, Civil Engineering, or a related engineering discipline. Minimum of 4 years of experience in project coordination, sustainability programs, operations, or a similar role. Strong project coordination skills with experience managing multiple workstreams across different locations. Proficiency in Microsoft Office and practical familiarity with AI tools for workflow automation. Strong analytical skills with experience in data management, validation, and reporting. Knowledge of procurement processes, including purchase orders, vendor onboarding, and compliance workflows. Excellent communication, organizational, and stakeholder management skills with the ability to coordinate cross-functional teams. Technical assessment required.
Company Description Mac Construction is an urban planning and construction company focused on delivering functional, sustainable, and well-designed projects for growing cities. The company supports a range of developments, from infrastructure and mixed-use projects to community-focused spaces. Collaboration, quality, and responsible project execution are central to how Mac Construction operates. Team members work in a professional environment that values reliability, clear communication, and continuous improvement. The organization offers opportunities to contribute to impactful urban projects while developing long-term careers in a stable, growth-oriented setting.<br>Role Description This is a full-time, on-site Office Manager role based in Heliopolis. The Office Manager will oversee day-to-day office operations, including managing schedules, coordinating meetings, and maintaining organized records and filing systems. Responsibilities include supervising office supplies and equipment, ensuring a safe and orderly workspace, and coordinating with vendors, service providers, and internal teams. The role involves greeting visitors, supporting customer and stakeholder inquiries, and directing communication via phone, email, and in person. The Office Manager will also assist with basic reporting, document preparation, and administrative support for project and management teams in the urban planning and construction environment.<br>Qualifications<br> Strong Communication skills, including clear verbal and written interaction with colleagues, clients, and vendors. Proficiency in Administrative Assistance and Office Administration, including scheduling, filing, and documentation control. Practical experience with Office Equipment such as printers, scanners, copiers, and basic IT-related troubleshooting. Customer Service skills to handle inquiries, manage front-desk activities, and maintain a professional office atmosphere. Ability to prioritize tasks, manage time effectively, and maintain attention to detail in a fast-paced office. Comfort using productivity software (e.g., MS Office or similar tools) for spreadsheets, documents, and presentations. Previous experience as an Office Manager, Administrative Coordinator, or similar role, preferably in construction, engineering, or urban planning. Relevant diploma or bachelor’s degree in Business Administration, Management, or a related field is preferred.
English Instructor<br>Vacancy for: English department<br>The English & Scientific Method Department provides high quality education that meets the needs of our students and their employers in Egypt, in the region and internationally. It enables our students to build their capabilities, skills and knowledge to enhance their opportunities in order to take full advantage of life–long learning. Unlike any English, critical thinking, writing, or freshman qualifying program in any other university, the English & Scientific Method department prepares our undergraduate for:<br>Postgraduate studies preparation: We do not only equip our undergraduates with the Academic skills required for writing a documented paper; but we also equip them with research skills that other universities would offer at a postgraduate level (e.g. understanding research methodology, understanding different types of research, and conducting a review of the literature as a first step towards conducting empirical research) Undertaking job related tasks preparation: We equip our students with a spectrum of market-oriented soft skills such as presentation skills, communication skills, working in teams both as a team member and as a team leader, handling group discussions, working under pressure, meeting deadlines, report writing, multi-cultural awareness.<br>Tasks and Responsibilities:<br>• Teaching 24 hours a week• Providing timely feedback to students’ assignments• Proctoring quizzes and exams• Entering students’ attendance and grades on the system in a timely manner• Developing supplementary material• Attending inter-rater reliability workshops and professional development workshops• Contributing to departmental research• Supervising students’ activities• Contributing to committees as assigned by the department• Facilitating applicants’ admissions and placement• Performing admin tasks relevant to the educational process as assigned by the department and/or the university<br>Necessary Qualifications:<br>• BA in TEFL/TESL or in English Language• A minimum of a two year teaching experience preferably to university students• Native level proficiency in English• Have experience studying or working in a multicultural atmosphere• Experience in supplementary material development• Comfortable with word, PPT, excel, outlook, and internet• Have a high sense of commitment and a high sense of responsibility• Work under pressure with high efficiency and accuracy• Commitment to meeting deadlines• A team player• Having flexible working hours and willingness to work beyond the working hours and/or on weekends in order to meet job demands<br><br>Assets to be taken into consideration:<br>• MA in TEFL/TESL or in linguistics• Have written a thesis and/or a dissertation in the field• A teaching certificate• Experience in teaching communication and presentation skills, critical thinking, problem solving, academic reading and writing, or note-taking• Experience in curriculum development• Familiarity with library online databases and university system databases• Working knowledge of Arabic<br>Assets that are considered as a plus:<br>• A PhD in TEFL/TESL or in linguistics• Experience in teaching research paper writing, research methodology, or proposal writing• A professional certificate in translation and interpretation• Experience in the field of testing and assessment• Experience in teaching adults• A working knowledge of German language• Publications and conference presentations in the field.
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the Role</h4>
<p>The retail sales representative is crucial in forming strong connections with customers to assist them in selecting products from the company's range. The role involves maintaining high merchandising standards and ensuring product availability to meet sales targets. A key component of success is surpassing customer expectations by understanding and addressing diverse customer needs, actively pursuing sales opportunities, and effectively promoting products. This position also requires relaying customer feedback and market trends to maintain a competitive edge.</p>
<h4>What You Will Do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are the focal point at all times, striving to make them smile by meeting and serving them with empathy and care.</li>
<li>Engage in daily dialogues with guests to gather continuous feedback on their experiences, learning about their needs and wants, and act accordingly.</li>
<li>Cultivate effective relationships with customers by being understanding and sensitive to diverse customer needs, establishing trust and confidence.</li>
<li>Determine customers' requirements and prepare a pro forma invoice accordingly.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest, following up on quotations sent to convert them into sales.</li>
<li>Empower and encourage the team to take immediate action to meet customer needs and provide input on service improvements.</li>
<li>Promote product sales by identifying and seizing opportunities, offering alternative solutions, and suggesting add-on sales to meet sales targets.</li>
<li>Suggest improvements to enhance sales and identify slow-moving or non-selling items for potential sales actions.</li>
<li>Display products fully using company-prescribed merchandising methods.</li>
<li>Be an expert on the HFB product range.</li>
<li>Stay informed on local market developments by listening to customer information, monitoring media advertising and promotions, and conducting scheduled market visits.</li>
<li>Stay updated on changes in the company's product range such as new items or changes in existing ones, and inform the sales manager about customer feedback or issues regarding the product range.</li>
</ul>
<h4>Required Skills to Be Successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What Qualifies You for the Role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactive and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li>
<li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li>
<li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li>
<li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li>
<li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li>
<li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li>
<li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li>
<li>Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Sales-driven with a strong customer focus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in English, with Arabic preferred.</li>
<li>Ability to understand customer needs and build strong relationships.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum 3 years of experience in a similar retail sales role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven sales-driven mentality and problem-solving skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative is crucial in forming strong connections with customers to assist them in selecting products from the company's range. The role involves maintaining high merchandising standards and ensuring product availability to meet sales targets. A key component of success is surpassing customer expectations by understanding and addressing diverse customer needs, actively pursuing sales opportunities, and effectively promoting products. This position also requires relaying customer feedback and market trends to maintain a competitive edge.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are the focal point at all times, striving to make them smile by meeting and serving them with empathy and care.</li>
<li>Engage in daily dialogues with guests to gather continuous feedback on their experiences, learning about their needs and wants, and act accordingly.</li>
<li>Cultivate effective relationships with customers by being understanding and sensitive to diverse customer needs, establishing trust and confidence.</li>
<li>Determine customers' requirements and prepare a pro forma invoice accordingly.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest, following up on quotations sent to convert them into sales.</li>
<li>Empower and encourage the team to take immediate action to meet customer needs and provide input on service improvements.</li>
<li>Promote product sales by identifying and seizing opportunities, offering alternative solutions, and suggesting add-on sales to meet sales targets.</li>
<li>Suggest improvements to enhance sales and identify slow-moving or non-selling items for potential sales actions.</li>
<li>Display products fully using company-prescribed merchandising methods.</li>
<li>Be an expert on the HFB product range.</li>
<li>Stay informed on local market developments by listening to customer information, monitoring media advertising and promotions, and conducting scheduled market visits.</li>
<li>Stay updated on changes in the company's product range such as new items or changes in existing ones, and inform the Sales Manager about customer feedback or issues regarding the product range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactive and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p class=\"MsoNormal\"><span lang=\"EN-US\">Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep.</span></p><p class=\"MsoNormal\"><span lang=\"EN-US\">Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.</span></p><p class=\"MsoNormal\"><span lang=\"EN-US\">Once you get a glimpse of this one of its kind resort, you know you arrived in sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.</span></p><p class=\"MsoNormal\"><span lang=\"EN-US\">Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?</span></p><p><br><span lang=\"EN-US\"><strong>What will I be doing?</strong></span></p><p style=\"font-family:Arial;\"><span lang=\"EN-US\">A Personal Concierge Coordinator for Waldorf Astoria Maldives will be responsible for supporting the overall operation of personal concierge team as well to support front office operation in creating and ensuring all guests’ needs which will lead to a unique and memorable experience for all the guests. Specifically, as a Personal Concierge Coordinator for Waldorf Astoria Maldives you will perform the following tasks to the highest standards:</span></p><ul><li class=\"MsoListParagraphCxSpFirst\"><span lang=\"EN-US\">Responsible for assisting personal concierge day to day operations together with Personal Concierge Manager and FOM / AFOM</span></li><li class=\"MsoListParagraphCxSpFirst\"><span lang=\"EN-US\">Provide support to personal concierges to communicate with relevant departments when needed.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Provide support to Front Office Managers and assist day-to-day operations.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Maintain efficient administration within the department preparing and submitting operational reports on time, especially for Personal Concierges.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Identify, maintain, and work closely with the Learning & Development team in developing and executing training needs for the Personal Concierge to ensure that quality standards are consistently met and/or exceeded in accordance with company & Forbes standards.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Prepare Onboarding Kit and conduct Front Office Formalities for new Team Members joining Front Office Department.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Maintain good communication within the team as well as other departments.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Plan Personal Concierge roster and leave ( Holiday ) according to Personal Concierge Manager instructions. ( Minimum 2 weeks PCs’ Villa allocations must be carefully assigned & released for personal concierges to do the pre-arrival arrangement and communication )</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Follow up with Personal Concierge to ensure all guest profile/history are updated in the system</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Coordinate with Food and Beverage, Housekeeping Team for amenities ( Arrivals / Turndown )</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Check all the arrivals in the system and provide VIP reports to all the team members ( Both email and WhatsApp Group )</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Monitor and update personal concierge empowerment tracking sheet and usage, and report to PCM/FOM for any unusual activities.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Attend all the arrivals to provide towels and other assistance during the shift whenever required.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Create a training plan and training document ( PPT ) and maintain Personal Concierge training records.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Computer Proficiency in MS Word, Excel, Powerpoint, and Outlook</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Experience in Opera PMS is a must</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Strong Writing and communication skill.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Responsible for the encoding of Personal Concierge Attendance to Fusion System accurately.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Ensure all SOP’s related to personal concierges are updated, and all the team members are read and signed.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Must check Hilton Lobby application for any updates from the brand team.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Must conduct daily briefing and pre-shift for personal concierge team along with PCM.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Responsible to coordinate with hotel Quality& Excellence Manager to maintain the Forbes Standard / QA Standard for Front Office Department.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Must check the Opera on a daily basis and coordinate with Personal Concierges to update guest profiles / MDR / Occasions / Passports / Reg Cards.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Coordinate with Kitchen and IVD for any last-minute requests.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Coordinate with the housekeeping department for room status and special occasions.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Able to multi-tasking and work well in a team environment.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Ensure all personal concierge are fully aware of any special event taking place in the Resort </span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">To ensure that all Personal Concierges report for duty punctually, wearing the correct uniform and Pin at all times.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Ensure teamwork, communication & networking between the Personal Concierge at the best level all the time and find ways to improve.</span></li><li class=\"MsoListParagraphCxSpLast\"><span lang=\"EN-US\">Assist in the training of the Personal Concierge & ensuring that they have the necessary skills and information to perform their duties with the maximum levels of productivity and efficiency.</span></li></ul><p style=\"font-family:Arial;\"><span lang=\"EN-US\"><strong>General</strong></span></p><ul><li class=\"MsoListParagraphCxSpFirst\"><span lang=\"EN-US\">To be thoroughly familiar with the Waldorf Astoria Brand Standards and the Quality Assurance Audit and to follow these service standards at all times.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Constantly strive to increase team member satisfaction through our Hilton values.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">To take personal responsibility and initiative to resolve issues, constantly communicating with team members and HR colleagues.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">To follow up on all queries (internal and external) in an efficient and timely manner.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Maintains a high Team Member service focus through a “Can Do” and flexible attitude.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Cultivates Team Member relations and rapport, always aiming to go the “extra mile” with all Team Members and anticipating their needs.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">To be thoroughly familiar with the Hilton Brand Service Standards and follow these service standards as they apply to your department.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Serve as the point of contact for Team Member issues, advising the Director of Human Resources as appropriate.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Have a good understanding and ensure the team’s knowledge of the Resort’s emergency procedures, Resort security, fire regulations and all health and safety legislation and ensure implementation of those related to your department.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Know the department procedures and standards.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Know about the Resort, its services, and the facilities provided.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Handle equipment, tools, keys and supplies correctly, kept in good working condition, regularly inspect, follow instructions as directed.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Report maintenance deficiencies and items needing repair and follow-up to completion.</span></li><li class=\"MsoListParagraphCxSpMiddle\"><span lang=\"EN-US\">Report hazard issues and follow up to completion.</span></li><li class=\"MsoListParagraphCxSpLast\"><span lang=\"EN-US\">Carry out lost and found procedures.</span></li><li style=\"font-family:Arial;\"><span lang=\"EN-US\">The Resort requires that you perform any task deemed necessary by the Front Office Manager for the efficient running of the Personal Concierge and Front Office in general.</span></li></ul><p><strong><span lang=\"EN-US\">What are we looking for?</span></strong></p><p><span lang=\"EN-US\">A Personal Concierge Coordinator serving Waldorf Astoria Maldives is always working to create and ensure a great sincerely elegant service in creating a unique and memorable experience for our Guests. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: </span></p><p><span lang=\"EN-US\">Experience</span></p><ul><li class=\"MsoNormal\"><span lang=\"EN-US\">Minimum 2-3 years experience in the same or similar role, experience as a Concierge, Butler, or guest experience in a Luxury Resort.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Knowledgeable of multicultural service protocols and standards.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Strong ability to operate and arbitrate in a complex international and multicultural environment.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Excellent guest relations and problem-solving skills.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Good planning and execution skills with the ability to be persistent while focusing on detailed elements of tasks.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Excellent time management, organizational, communication, and motivational skills.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Have impeccable follow-through.</span></li></ul><p><span lang=\"EN-US\">Competences</span></p><ul><li class=\"MsoNormal\"><span lang=\"EN-US\">Candidate must have a good command of spoken and written English. Fluency in another language is an advantage.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Pays attention to detail and has strong customer service skills.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Mature, meticulous, resourceful, organized, and able to work independently.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Have impeccable follow-through and a “Can Do” attitude and mindset.</span></li><li class=\"MsoNormal\"><span lang=\"EN-US\">Flexibility and capability of working under pressure.</span></li></ul><p class=\"MsoNormal\"><strong><span lang=\"EN-US\">What will it be like to work for Hilton?</span></strong></p><p class=\"MsoNormal\"><span lang=\"EN-US\">Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its </span><span lang=\"EN-US\"><a href=\"http://jobs.hiltonworldwide.com/our-brands/index.php\" target=\"_blank\" rel=\"noopener\">global brands</a></span><span lang=\"EN-US\">. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</span></p>
Position:Executive Assistant & Project Coordinator<br>Join PHG's Founding Transformation Team PHG is seeking a highly organized Executive Assistant & Project Coordinator to work directly with the Chairman during a 60-day business transformation project.<br>This is a unique opportunity to gain hands-on experience in executive management, business operations, project coordination, and digital transformation while helping shape the future of one of Egypt's growing insurance groups.<br>Responsibilities Coordinate executive schedules, meetings, and projects. Prepare reports, presentations, and business correspondence. Track project milestones and team progress. Maintain basic internal accounting records and coordinate with the external auditor. Assist with planning, research, and day-to-day business operations. Ideal Candidate Final-year student or recent graduate in Business, Marketing, Accounting, Law, or a related field. Excellent written and spoken English. Highly organized with strong communication and problem-solving skills. Proficient in Microsoft Office and AI productivity tools. Compensation2,000 EGP base project compensation (60 days)500 EGP performance bonus for each completed milestone (up to 1,500 EGP) Opportunity for long-term employment based on performance.<br><br>Location Paul Haddad Group (PHG) – Mohandeseen, Giza (On-Site min 15hrs per week) Flexible/will work around your schedule.<br>Compensation2,000 EGP base project compensation (60 days)500 EGP performance bonus for each completed milestone (up to 1,500 EGP) Opportunity for long-term employment based on performance.<br>I am looking for someone with integrity, curiosity, and the ambition to help build something meaningful. If you believe you're that person, I look forward to reading your application. Karim Paul Haddad Founder & CEOPaul Haddad Groupk.haddad@hadbrok.com01227432828<br><br>How to Apply Send your CV and a one-page cover letter explaining why you believe you're the right person for this opportunity. Address three points in the cover letter:Why do you want to join the Founder's Office at PHG? What makes you the right person for this role? Describe one achievement or project that best demonstrates your initiative and potential. Send to:???? k.haddad@hadbrok.comor WhatsApp:???? +2012 7 600 4049In your application, also include:The AI tools you use regularly and how you've used them. A company you admire and what PHG could learn from it. Your earliest available start date. Only one Fellow will be selected.
Job Purpose:<br><br>As a Sales Operations Executive, you will support and enable revenue teams to sell better, faster, and more efficiently through planning and analysis. You will also be an excellent coordinator with exceptional communication skills.<br><br>Key Responsibilities:<br><br>Track sales funnels and operational business drivers to provide regular insights into the business Responsible for sales leads management processes for direct sales channels by ensuring the quality of leads and the assignment process, and exploring new ways of generating leads Ensure the sustainability of Dubizzle EG payment channels, and explore new payment channels Manage couriers by handling daily shipments, invoicing and tracking the pipeline of old shipments Responsible for self-serve management, including daily figures reporting, monthly closing and finance closing Responsible for account management tasks, including topping up B2C and self-serve accounts with a balance on a daily basis Provide monthly reporting on revenue and sales figures, in addition to keeping an eye on paying clients' performance, including acquired clients through sales channels, and users acquired organically online, while owning the accounts management lifecycle Support the sales team through operational excellence Improve sales productivity by maintaining accurate reporting and managing sales data and tools Ensure smooth execution of the sales processes Oversee all aspects of the operational activities that vary depending on size, scope, and require flexible management solutions using planning, monitoring and controlling processes Contribute to continuous improvement activities & find solutions and alternatives for operational obstacles;Ensure that CRM applications are updated and have all needed dashboards Liaise with CRM product experts to fix/enhance system flows Track and enhance the productivity of sales channels<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in a relevant field<br><br><br>Experience:<br><br>Minimum 2 years of experience in a similar field Administration & sales coordination experience is a plus<br><br><br>Knowledge:<br><br>Working knowledge of MS Office<br><br><br>Skills:<br><br>Excellent interpersonal and problem-solving skills Excellent communication skills Creative thinking skills Strong project management skills<br><br><br>Traits:<br><br>Data-driven decision-making mentality Sound business judgment through strong analytical thinking Roll up your sleeves and get into the detail approach Ability to take initiative and prioritise in a constantly changing work environment<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle
Job Purpose:As a Sales Operations Executive, you will support and enable revenue teams to sell better, faster, and more efficiently through planning and analysis. You will also be an excellent coordinator with exceptional communication skills. Key Responsibilities:Track sales funnels and operational business drivers to provide regular insights into the business. Responsible for sales leads management processes for direct sales channels by ensuring the quality of leads and the assignment process, and exploring new ways of generating leads. Ensure the sustainability of Dubizzle EG payment channels, and explore new payment channels. Manage couriers by handling daily shipments, invoicing and tracking the pipeline of old shipments. Responsible for self-serve management, including daily figures reporting, monthly closing and finance closing. Responsible for account management tasks, including topping up B2C and self-serve accounts with a balance on a daily basis. Provide monthly reporting on revenue and sales figures, in addition to keeping an eye on paying clients' performance, including acquired clients through sales channels, and users acquired organically online, while owning the accounts management lifecycle. Support the sales team through operational excellence. Improve sales productivity by maintaining accurate reporting and managing sales data and tools. Ensure smooth execution of the sales processes. Oversee all aspects of the operational activities that vary depending on size, scope, and require flexible management solutions using planning, monitoring and controlling processes. Contribute to continuous improvement activities & find solutions and alternatives for operational obstacles;Ensure that CRM applications are updated and have all needed dashboards. Liaise with CRM product experts to fix/enhance system flows. Track and enhance the productivity of sales channels.<br><br>Requirements<br><br>Qualifications:Bachelor's degree in a relevant field. Experience:Minimum 2 years of experience in a similar field. Administration & sales coordination experience is a plus. Knowledge:Working knowledge of MS Office. Skills:Excellent interpersonal and problem-solving skills. Excellent communication skills. Creative thinking skills. Strong project management skills. Traits:Data-driven decision-making mentality. Sound business judgment through strong analytical thinking. Roll up your sleeves and get into the detail approach. Ability to take initiative and prioritise in a constantly changing work environment.<br><br>Benefits<br><br> A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities #Egyptdubizzle
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
To function and perform as an administrator and coordinator for the Food and Beverage office while ensuring the upkeep of communication and carrying responsible for the daily tasks as outlined by the Head of Department. The Food & Beverage Admin Assistant must grow into the position of an F&B Assistant Manage<br><br>The job of <strong>Food & Beverage Admin Assistant</strong> is executed satisfactorily when:<br>*All administrative tasks and reports of the Food & Beverage Department are executed in a timely manner.<br>*The appointed tasks are executed in an entrepreneurial manner, looking for opportunities to generate more business at all times.<br>*The employee has gained a thorough understanding of the department’s administrative and operational tasks and is ready to assume a position equal to F&B Assistant Manager in Kempinski Hotel Soma Bay.<br>*Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.<br>*Provide a professional and courteous service at all times and ensure that all employees follow the example.<br>*Be knowledgeable of all services and products offered by the hotel.<br>*Have a knowledge and understanding of all food and beverage products and services.<br>*Support in preparing/consolidating the yearly budget for the department.<br>*Support the preparation of the monthly income statement for each outlet and the department as a whole, and attend the monthly performance meeting with the Outlet Management.<br>*Attend to all relevant staff meetings and hotel trainings.<br>*Attend daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department.<br>*Attend daily or weekly Food & Beverage meetings.<br>*Ensure that minutes are taken at every meeting and circulated for further communication.<br>*Schedule and organize internal meetings when and as required during the monthly schedule.<br>*Liaise purchasing requirements for the Department with the hotels’ Purchasing Department.<br>*Ensure to withhold and not to disclose any employee details or administrative communications, personal information or overheard conversations to others.<br>*Assist in updating all departmental operations manuals annually.<br>*Prepare presentations and other documents required for the Food & Beverage Head of Department.<br> </div>
Reports to: Country Coordinator-Egypt<br><br>Location: Cairo, Egypt<br><br>Purpose of the position<br><br>The Field Officer will oversee the implementation of projects' activities and initiatives, monitor technical progress in the field, and facilitate coordination among ICARDA scientists to ensure complementarity and seamless execution of activities. The role will also support collaboration between ICARDA scientists and national partners, helping to strengthen partnerships and ensure effective knowledge exchange. Within ICARDA's venture model where ICARDA manages expenditures on behalf of national partners the Field Officer will play an important role in ensuring the efficient, transparent, and accountable management of financial resources allocated to project activities. This includes supporting smooth implementation, proper documentation, and compliance with organizational procedures to achieve the targeted project results and impacts. Key responsibilities also include organizing capacity development events, training sessions, and field days; managing logistical arrangements and procurement processes; and overseeing field-level financial transactions and cash advances related to project implementation.<br><br>In close collaboration with the ICARDA Country Coordinator, the Field Officer will help develop operational roadmaps and provide a strategic overview of ongoing activities to ensure alignment with high-level goals, timelines, and expected outcomes.<br><br>About<br><br>About ICARDA <br><br>The International Center for Agricultural Research in the Dry Areas (ICARDA) is a treaty-based international non-profit research organization supported by CGIAR.<br><br>ICARDA's mission is to reduce poverty, enhance food, water, and nutritional security, as well as environmental health in the face of global challenges including climate change. We do this through innovative science, strategic partnerships, linking research to development and capacity development that take into account gender equality and the role of youth in transforming the dry areas. ICARDA works in partnership with governments, universities, civil society, national agricultural research organization, other CGIAR Research Centers, and the private sector. With its temporary Headquarters in Beirut, Lebanon, ICARDA operates in regional and country offices across Africa, Asia and the Middle East. For more information: www.icarda.org.<br><br>Responsibilities<br><br>Main responsibilities <br><br>Oversight of Projects, Initiatives, and Field Activities in Egypt<br><br> Follow up on the implementation of field activities carried out by ICARDA Monitor the technical progress of activities implemented by national partners to ensure alignment with approved work plans and the timely submission of technical reports Maintain adequate oversight to ensure quality implementation and the achievement of planned deliverables Support the Country Director in developing roadmaps and a strategic overview of all ongoing activities to define high-level objectives and timelines Coordinate among ICARDA teams to avoid duplication of efforts and ensure complementarity and seamless execution of activities<br><br>Strengthening Technical and Financial Integration<br><br> Act as a central liaison between the ICARDA Finance Department and national partners on financial matters Support technical teams in planning and implementing field activities, allowing researchers and technical staff to focus on scientific work without additional financial or administrative burdens Monitor the allocation and use of financial resources for field activities, ensuring compliance with ICARDA policies and procedures Address operational challenges that may arise during implementation, including financial or logistical issues, to ensure smooth project delivery Work closely with Grant Finance Officers to monitor expenditures related to grant agreements<br><br>Administrative and Logistical Follow-up<br><br> Coordinate with administrative officers to ensure alignment between technical implementation requirements and ICARDA's financial, human resources, and procurement procedures Support administrative teams in organizing and managing field events, maintaining close coordination between technical and administrative teams Assist scientists with logistical arrangements for field activities, including distributing invitations, maintaining attendance records for seminars and capacity-building events, administering per diems and other approved payments in accordance with ICARDA policies, and collecting supporting documentation Coordinate with the Procurement Team to ensure that supplies and materials required for field activities are procured and delivered on time<br><br>Field Cash Advances Management<br><br> Receive and manage field cash advances on behalf of ICARDA to facilitate activity implementation, relieving researchers and technical staff of this responsibility Manage expenditures related to field activities in compliance with ICARDA financial policies Reconcile field cash advances with the Finance Department upon completion of activities and ensure proper documentation<br><br>Requirements<br><br>Education, qualifications, and experience<br><br> Bachelor's degree in agronomy, agricultural engineering, irrigation, or other related fields Minimum of 3 years' experience in agricultural research and practices in Egypt Good experience in on-farm water management, crop management, pest control, soil health, and sustainable farming practices Excellent teamwork, interpersonal and ability to work effectively with multi-disciplinary and multi-cultural teams Capable and willing to work in a fast-paced and time sensitive environment, and able to adapt to unforeseen challenges and tasks that arise Excellent organizational and time management abilities with demonstrated skills in prioritizing tasks effectively Able to travel extensively within Egypt Fluency in English and Arabic are required (oral and written)<br><br>Benefits<br><br>Terms of appointment, salary, and benefits <br><br>This is a nationally recruited staff position open for Egyptian nationals for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months' maternity leave, 15 days' paternity leave. The successful candidate will be offered an initial contract of 3 years, renewable subject to continued need for the position and satisfactory performance. The first 3 months will be a probationary period.<br><br>Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language. Applications in other languages will not be considered.<br><br>Only shortlisted candidates will be contacted.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Reports to: Country Coordinator-Egypt Location: Cairo, Egypt Purpose of the position The Field Officer will oversee the implementation of projects’ activities and initiatives, monitor technical progress in the field, and facilitate coordination among ICARDA scientists to ensure complementarity and seamless execution of activities.<br> The role will also support collaboration between ICARDA scientists and national partners, helping to strengthen partnerships and ensure effective knowledge exchange.<br> Within ICARDA’s venture model where ICARDA manages expenditures on behalf of national partners the Field Officer will play an important role in ensuring the efficient, transparent, and accountable management of financial resources allocated to project activities.<br> This includes supporting smooth implementation, proper documentation, and compliance with organizational procedures to achieve the targeted project results and impacts.<br> Key responsibilities also include organizing capacity development events, training sessions, and field days; managing logistical arrangements and procurement processes; and overseeing field-level financial transactions and cash advances related to project implementation.<br> In close collaboration with the ICARDA Country Coordinator, the Field Officer will help develop operational roadmaps and provide a strategic overview of ongoing activities to ensure alignment with high-level goals, timelines, and expected outcomes.<br> About ICARDA The International Center for Agricultural Research in the Dry Areas (ICARDA) is a treaty-based international non-profit research organization supported by CGIAR.<br> ICARDA’s mission is to reduce poverty, enhance food, water, and nutritional security, as well as environmental health in the face of global challenges including climate change.<br> We do this through innovative science, strategic partnerships, linking research to development and capacity development that take into account gender equality and the role of youth in transforming the dry areas.<br> ICARDA works in partnership with governments, universities, civil society, national agricultural research organization, other CGIAR Research Centers, and the private sector.<br> With its temporary Headquarters in Beirut, Lebanon, ICARDA operates in regional and country offices across Africa, Asia and the Middle East.<br> For more information: www.<br>icarda.org. Main responsibilities Oversight of Projects, Initiatives, and Field Activities in Egypt · Follow up on the implementation of field activities carried out by ICARDA.<br> · Monitor the technical progress of activities implemented by national partners to ensure alignment with approved work plans and the timely submission of technical reports.<br> · Maintain adequate oversight to ensure quality implementation and the achievement of planned deliverables.<br> · Support the Country Director in developing roadmaps and a strategic overview of all ongoing activities to define high-level objectives and timelines.<br> · Coordinate among ICARDA teams to avoid duplication of efforts and ensure complementarity and seamless execution of activities.<br> Strengthening Technical and Financial Integration · Act as a central liaison between the ICARDA Finance Department and national partners on financial matters.<br> · Support technical teams in planning and implementing field activities, allowing researchers and technical staff to focus on scientific work without additional financial or administrative burdens.<br> · Monitor the allocation and use of financial resources for field activities, ensuring compliance with ICARDA policies and procedures.<br> · Address operational challenges that may arise during implementation, including financial or logistical issues, to ensure smooth project delivery.<br> · Work closely with Grant Finance Officers to monitor expenditures related to grant agreements.<br> Administrative and Logistical Follow-up · Coordinate with administrative officers to ensure alignment between technical implementation requirements and ICARDA’s financial, human resources, and procurement procedures.<br> · Support administrative teams in organizing and managing field events, maintaining close coordination between technical and administrative teams.<br> · Assist scientists with logistical arrangements for field activities, including distributing invitations, maintaining attendance records for seminars and capacity-building events, administering per diems and other approved payments in accordance with ICARDA policies, and collecting supporting documentation.<br> · Coordinate with the Procurement Team to ensure that supplies and materials required for field activities are procured and delivered on time.<br> Field Cash Advances Management · Receive and manage field cash advances on behalf of ICARDA to facilitate activity implementation, relieving researchers and technical staff of this responsibility.<br> · Manage expenditures related to field activities in compliance with ICARDA financial policies.<br> · Reconcile field cash advances with the Finance Department upon completion of activities and ensure proper documentation.<br> Terms of appointment, salary, and benefits This is a nationally recruited staff position open for Egyptian nationals for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months’ maternity leave, 15 days’ paternity leave.<br> The successful candidate will be offered an initial contract of 3 years, renewable subject to continued need for the position and satisfactory performance.<br> The first 3 months will be a probationary period.<br> Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language.<br> Applications in other languages will not be considered.<br> Only shortlisted candidates will be contacted.<br> Education, qualifications, and experience · Bachelor’s degree in agronomy, agricultural engineering, irrigation, or other related fields · Minimum of 3 years’ experience in agricultural research and practices in Egypt.<br> · Good experience in on-farm water management, crop management, pest control, soil health, and sustainable farming practices.<br> · Excellent teamwork, interpersonal and ability to work effectively with multi-disciplinary and multi-cultural teams.<br> · Capable and willing to work in a fast-paced and time sensitive environment, and able to adapt to unforeseen challenges and tasks that arise.<br> · Excellent organizational and time management abilities with demonstrated skills in prioritizing tasks effectively.<br> · Able to travel extensively within Egypt.<br> · Fluency in English and Arabic are required (oral and written).<br></span> </div>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands.</p>
<p>The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others.</p>
<p>The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. This involves maintaining high merchandising standards and ensuring stock availability to achieve sales targets. Success in this role is defined by exceeding customer expectations through understanding their needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on recently received items of interest and follow up on quotations to convert them into sales.</li>
<li>Empower and encourage the team to act immediately to meet the needs of customers and provide input on service improvements.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and identify slow-moving or non-selling items, proposing sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Stay aware of developments in the local market by listening to customer information, monitoring advertising and promotions in the media, and making scheduled market visits.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items and inform the sales manager of any customer comments or gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years of experience in a similar role.</li>
<li>Proactive and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>As the IKEA Food Manager Assistant, you are responsible for overseeing the IKEA Restaurant & Café, SFM & Bistro, and co-workers restaurant as individual profit centers, driving profitability while ensuring customer satisfaction. Key elements of success in this role include managing food service operations, attaining financial goals, and enhancing the overall IKEA store experience through food offerings that reflect Swedish culture.</p>
<p>You will work closely with the store manager to achieve set budget goals and customer satisfaction targets. Your role extends to ensuring the health and safety of visitors and co-workers while maintaining compliance with local regulations. Fostering a strong team and developing future leaders within the department are crucial responsibilities. Moreover, sustainability remains at the forefront, demanding collaboration with stakeholders to integrate it across all food-related functions.</p>
<h4>What you will do</h4>
<p><strong>Food Management</strong></p>
<ul>
<li>Contribute actively to the development and implementation of a clear IKEA Food action plan using the store business plan and country business plan.</li>
<li>Ensure high-volume dishes are served that suit the taste of the local market.</li>
<li>Secure an irresistible food offer by providing an appealing range presentation.</li>
<li>Ensure the top-selling products are available and clearly communicated and displayed at all times.</li>
<li>Maximize sales through commercial and operational excellence by utilizing commercial opportunities and appropriate tools.</li>
<li>Ensure that the IKEA co-worker restaurant offers a range of nourishing meals in a pleasant environment.</li>
<li>Facilitate integration and implementation of sustainability by supporting functions with the right information and best practice solutions.</li>
</ul>
<p><strong>Financial Management</strong></p>
<ul>
<li>Accountable for the profit and loss of the IKEA Restaurant & Café, SFM & Bistro and co-workers restaurant.</li>
<li>Achieve budget goals set by the store manager.</li>
<li>Ensure IKEA Food financial results according to unit, national and global frames.</li>
<li>Explore and follow-up sustainability performance based on business plans and tools.</li>
<li>Document and evaluate initiatives and activities to promote continuous improvement.</li>
<li>Ensure compliance with global and national standards to secure a safe environment for customers and co-workers.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Ensure customer satisfaction goals are met as measured by IKEA Brand Capital and CSI.</li>
<li>Enhance the Swedish profile and style in the customer area to meet the diverse needs of visitors.</li>
<li>Act on insights from the local market potential to attract visitors.</li>
<li>Strengthen the IKEA brand by safeguarding a high-quality, safe, and inspirational customer experience.</li>
<li>Act as a member of the Commercial Management Team and proactively contribute to the store's business plan, commercial plan, and commercial calendar process.</li>
</ul>
<p><strong>Leadership and Development</strong></p>
<ul>
<li>Lead and coach the store to optimize and develop the IKEA Retail Food business.</li>
<li>Recruit the team based on IKEA values and ensure training.</li>
<li>Empower, support, and coach co-workers to perform better and grow.</li>
<li>Develop successors to meet the succession needs of the IKEA store.</li>
<li>Create an environment where the IKEA culture is a strong and living reality, valuing diversity.</li>
<li>Ensure simple and straightforward internal communication and information flow.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Leadership and team management skills.</li>
<li>Strong commercial and sales acumen.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Knowledge of sustainability practices in the food industry.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Higher education required.</li>
<li>5 to 7 years of experience in a vibrant food retail environment with a proven track record of managing and developing a team.</li>
<li>Advanced knowledge of food production and safety standards.</li>
<li>Capability to understand KPIs and drive departmental actions to affect results.</li>
<li>Demonstrated proficiency in English and strong communication skills.</li>
<li>Proficient in MS Office and computer usage.</li>
<li>Strong sales orientation and passion for food and people.</li>
<li>Proven leadership abilities with the capacity to motivate a diverse team.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>