Curriculum Developer Jobs

Company Description SYE English Community is the first dedicated English community in Egypt, focused on empowering learners through high-impact language development programs. Located in Giza, SYE offers a unique environment where talented instructors help participants transform their English proficiency and practical skills. The community emphasizes interactive learning, real-world application, and continuous personal growth. SYE’s mission is to support learners in enhancing their communication, career opportunities, and overall quality of life through English.<br>Role Description The Online Business English Instructor (project-based) will deliver engaging, learner-centered business English lessons to adult learners, with a focus on practical workplace communication and professional skills. This full-time, on-site role in Giza involves planning and organizing course materials, designing lesson plans aligned with project objectives, and using interactive teaching methods to support learner progress. The instructor will assess learners’ needs, provide individual feedback, track performance, and adjust instruction accordingly. Day-to-day responsibilities include conducting live sessions, assigning and reviewing tasks, collaborating with the SYE team to refine curriculum, and maintaining a supportive, inclusive classroom environment that motivates learners to reach their goals.<br>Qualifications<br> Candidates should possess strong English Teaching and Teaching skills, with experience delivering structured lessons to adult learners. Candidates should possess Business English expertise and the ability to integrate real-world business scenarios into instruction. Candidates should possess excellent Communication skills, including clear spoken and written English suitable for professional contexts. Candidates should possess solid English Grammar knowledge and the ability to explain complex language points in an accessible way. Relevant qualifications such as a degree in English, Education, Linguistics, or a related field, and/or TEFL/TESOL or equivalent certification are beneficial. Experience teaching online or in blended-learning environments, familiarity with digital teaching tools, and the ability to manage groups effectively are advantageous. Strong organizational skills, reliability, and a learner-focused mindset, with a commitment to creating an inclusive and supportive learning environment.

The Faculty of Applied Science and Arts enrolling 1,250 students across three design majors: Graphic, Product and Media Design. The GUC (Cairo Campus) invites highly able and motivated applicants for the following vacancy in the Graphic Design Department. Successful candidates will be expected to contribute to undergraduate and graduate teaching.<br><br>Responsibilities:The position will focus on teaching the students how to develop and create both Arabic and Latin typefaces from sketching to digitizing. The applicant should have previous experience in Arabic and Latin type design, calligraphy, lettering, type setting, and Glyphs software. Font Lab software, Typography and Layout experience would be an asset.<br>Experience / Skills:Knowledgeable about current and future approaches within the field of design. Curiosity to widen the perception within the design discipline and thus create a foundation for design oriented actions and mindsets. Strong commitment to progressive design education principles regarding a self organized and responsible design study. Understanding of the implications of design practice within social, cultural, economic, scientific or technological contexts. Ability to work well with colleagues from diverse cultural backgrounds, professional experience and aesthetic sensibilities. Ability to structure and define project goals in order to foster and motivate positive experiences. Excellent interpersonal communication and writing skills in English, which is the teaching language. Good management skills, including the ability to meet deadlines, communicate and motivate effectively. An interest in working collaboratively within the GUC and with external partners towards the development of shared projects.<br>Application Instructions:Interested applicants are invited to submit their curriculum vitae including: employment history, a statement outlining research and teaching interests, list of publications and projects undertaken and names of at least three referees, motivational letter and an online access to a portfolio of their work.<br>Academic titles are assigned to successful candidates based on the highest degree earned, industry experience, and teaching and research experience.<br>Applications will be reviewed on a rolling basis until the positions are filled. For further information, please contact the Human Resources Department at hr@guc.edu.eg.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Scholars International Language School is seeking to hire a dynamic and passionate Science Teacher who is committed to fostering a love for learning among our youngest learners while creating a supportive and stimulating classroom environment.<br> Key Responsibilities: Plan, implement, and evaluate engaging and developmentally appropriate lesson plans.<br> Monitor and assess student progress, adapting teaching methods and materials to meet individual needs.<br> Create a positive and inclusive classroom atmosphere that encourages curiosity, collaboration, and creativity.<br> Encourage strong communication and relationships with parents and guardians to support student success.<br> Collaborate with fellow teachers and staff to enhance curriculum delivery and share best practices.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation Bachelor’s degree in science or a related field.<br> Teaching qualification or certification is preferred.<br> Good communication skills and the ability to build positive relationships with students, parents, and colleagues.<br> Passionate about creating a supportive and engaging learning environment that encourages scientific curiosity.<br> Safeguarding Statement: Safeguarding and promoting the welfare of students is our highest priority.<br> All appointments are subject to background and reference checks.<br></span> </div>

Company Description 4level1 provides comprehensive English language programs tailored to adults and young adults across the Middle East. Its courses are aligned with international CEFR standards, emphasizing practical communication skills in all language areas. With a strong focus on communicative goals, the curriculum builds learners’ confidence for academic, professional, and social contexts. 4level1 delivers both online and face-to-face classes, with remote teaching across the Middle East and in-person instruction based in Riyadh. The organization is committed to helping learners achieve real-world language proficiency and long-term success. Role Description This is a full-time, remote role for an English Second Language Teacher at 4level1. The teacher will plan and deliver engaging online lessons to adult and young adult learners, following CEFR-aligned curricula and 4level1 teaching guidelines. Daily responsibilities include creating lesson plans and learning materials, facilitating interactive activities, monitoring learner progress, and providing constructive feedback. The teacher will assess students through formative and summative evaluations, support learners preparing for exams such as IELTS, and adapt teaching methods to diverse proficiency levels and learning styles. The role also involves maintaining accurate records, participating in training or team meetings, and contributing to the continuous improvement of course content and teaching practices. Qualifications Strong English Teaching and Teaching skills, with experience instructing adults and young adults in an ESL/EFL context. Competence in Lesson Planning, including designing CEFR-aligned lessons and creating engaging, learner-centered activities. Experience with Teaching English as a Foreign Language and familiarity with exam preparation, especially IELTS. Bachelor’s degree in English, Education, Linguistics, or a related field; TEFL/TESOL/CELTA or equivalent certification is highly preferred. Confidence using online teaching platforms and digital tools, with reliable internet access for remote instruction. Strong classroom management in virtual settings, excellent communication skills, and the ability to work with culturally diverse learners. Demonstrated organizational skills, punctuality, and a learner-centered, inclusive approach to teaching. Prior experience teaching learners from the Middle East or in similar contexts is a plus.

Company Description SYE English Community is the first English-focused community in Egypt, dedicated to helping learners transform their language skills and personal development. Based on interactive, community-centered learning, SYE offers programs that go beyond traditional classroom methods. Talented instructors design unique development journeys that enhance students’ English proficiency, confidence, and life skills. The organization creates an engaging, supportive environment where learners can practice English in real-life contexts and grow both academically and personally. SYE is looking for educators who are passionate about making a meaningful impact on children’s language learning experiences.<br>Role Description The Kids English Teacher role at SYE English Community is a full-time, on-site position based in Giza. The teacher will plan and deliver engaging English lessons for children, using interactive activities, games, and stories to build language skills and confidence. Daily responsibilities include preparing lesson materials, adapting instruction to different learning levels, monitoring student progress, and providing constructive feedback. The teacher will also communicate regularly with parents or guardians, maintain a positive and inclusive classroom environment, and collaborate with colleagues to improve teaching practices and curriculum. Additional duties may include participating in training sessions, workshops, and community events organized by SYE.<br>Qualifications<br> Strong skills in English Teaching and Teaching, with a passion for working with children and supporting diverse learning needs. Proficiency in Lesson Planning and Education, including designing age-appropriate, engaging, and structured learning activities. Excellent Communication skills for interacting with students, families, and colleagues in a clear, respectful, and supportive manner. Fluent or highly proficient in spoken and written English. Bachelor’s degree in Education, English, Linguistics, or a related field, or equivalent teaching experience. Experience teaching children in classroom or extracurricular settings; prior experience in language centers is an advantage. Ability to manage a classroom, maintain a safe and inclusive learning environment, and use positive behavior management strategies. Willingness to participate in ongoing professional development and to incorporate feedback into teaching practice.

Company Description Ma Maisonnette Nursery and Preschool is an early childhood center serving children from 3 months to 5 years in a safe, nurturing environment that supports emotional well-being and gentle separation from caregivers. The center follows a Montessori-inspired approach with a strong foundation in child psychology, encouraging confidence, independence, and positive social development. Children benefit from bilingual exposure in French and English, along with engaging activities designed to support age-appropriate skill building. The program also emphasizes healthy nutrition and offers a warm, supportive after-school experience for young learners.<br>Role Description The Class Teacher is a full-time, on-site role based in Qesm El Sheikh Zaid. The teacher will plan and deliver developmentally appropriate lessons and activities aligned with the school’s Montessori-inspired philosophy, ensuring a safe, inclusive, and stimulating classroom environment. Daily responsibilities include guiding children through structured and play-based learning, supporting social-emotional development, observing and documenting progress, and maintaining clear communication with families and the school team. The teacher will collaborate with colleagues on curriculum planning, attend training sessions and staff meetings, and contribute to school events and projects. The role also involves supervising daily routines such as arrival, meals, rest time, and dismissal, ensuring children’s wellbeing at all times.<br>Qualifications<br> <br>Strong foundation in Education and early childhood development, with understanding of Montessori-inspired or child-centered approaches. Proficiency in Teaching and Lesson Planning, including designing developmentally appropriate, engaging classroom activities. Effective Communication skills for interacting with children, families, and colleagues in a clear, respectful, and supportive manner. Experience in Training or mentoring young learners, supporting skill-building, and guiding positive behavior. Relevant diploma or degree in Early Childhood Education or a related field; formal Montessori or early years certifications are an asset. Previous classroom experience with children aged 3 months to 5 years, ideally in a nursery or preschool setting. Ability to create an inclusive, safe, and nurturing environment and to manage a small group of children with patience and consistency Proficiency in English language is a MUST.

Company Description 4Level1 provides comprehensive English language programs tailored for adults and young adults, aligned with international CEFR standards. The curriculum emphasizes practical communication skills across all language areas, helping learners build confidence for academic, professional, and social success. Programs focus on real-world communicative goals and measurable progress. 4Level1 delivers both online and face-to-face classes, serving learners across the Middle East remotely and offering in-person courses in Riyadh. The organization is committed to high-quality language education and supportive learning experiences. Role Description This is a full-time, on-site Telesales Representative role based in Qesm El Maadi. The Telesales Representative will make outbound calls to prospective learners and their families to introduce 4Level1’s English language programs, understand their needs, and recommend suitable courses. The role includes answering inbound inquiries, explaining program features, pricing, schedules, and enrollment processes, and following up on leads to close sales. Daily tasks involve maintaining accurate records in the CRM system, achieving individual and team sales targets, and providing clear, professional communication at all times. The Telesales Representative will collaborate with the training and academic teams to stay informed about course updates and promotions, ensuring consistent and accurate information is shared with potential learners. Qualifications Strong Communication skills, including clear spoken English and the ability to explain information in a structured, listener-friendly way. Customer Service and Customer Support experience, with a focus on empathetic, patient, and solution-oriented interactions over the phone. Sales skills, including lead qualification, needs analysis, objection handling, and closing, preferably in an educational or service environment. Training awareness or experience, with the ability to understand and communicate the value of language programs and learning outcomes. Proven experience in telesales, call centers, or inside sales roles is preferred. Comfort using CRM or call management systems and basic office software. Ability to work on-site in Qesm El Maadi and maintain consistent attendance and punctuality. High school diploma required; a bachelor’s degree in Business, Communications, Education, or a related field is an advantage. Familiarity with English language learning or educational services in the Middle East is a plus.

Company Description American Technology Institute (ATI) is a technology-focused education provider dedicated to preparing learners for in-demand careers in IT and related fields. ATI offers practical, career-oriented training programs designed to build job-ready skills and industry-relevant expertise. The institute emphasizes hands-on learning, real-world scenarios, and current technologies to keep instruction aligned with employer needs. ATI values inclusive, accessible education and seeks instructors who are passionate about teaching and learner success. Role Description This is a part-time, remote role for a System Administration Course Instructor based in Egypt. The instructor will plan, deliver, and update course content covering core system administration topics such as operating systems, user and permission management, system monitoring, backup and recovery, and basic networking. Day-to-day responsibilities include preparing lesson plans and lab exercises, teaching classes in person, guiding learners through hands-on labs and troubleshooting exercises, and providing timely feedback on assignments and assessments. The instructor will support learners through office hours, mentoring, and exam preparation, while maintaining accurate records of attendance and performance. The role also involves collaborating with ATI staff to improve curriculum, align training with industry standards and certifications, and ensure a positive, inclusive classroom environment. Qualifications Strong analytical skills, including the ability to diagnose system issues, interpret technical data, and guide learners through structured problem-solving. Excellent communication skills, with the ability to explain complex technical concepts clearly to learners with diverse backgrounds. Demonstrated experience in training, teaching, or training & development, preferably in IT, system administration, or a related technical field. Hands-on experience with system administration (e.g., Windows Server, Linux, user administration, system security, basic networking, and scripting) in academic or industry settings. Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience and certifications (e.g., Comp TIA Linux+, Server+, Network+, Security+; Microsoft or similar credentials). Ability to design and deliver engaging labs, projects, and assessments that reflect real-world system administration tasks. Commitment to inclusive, learner-centered instruction and the ability to support learners at different skill levels.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Position Overview<br>A Social Insurance Specialist is responsible for managing and ensuring compliance with Egyptian labor and social insurance laws. The role involves handling employee social insurance registration, deregistration, and record management while ensuring timely and accurate reporting to government authorities.<br>Key Responsibilities<br>1. Social Insurance Administration<br>Register new employees with the Egyptian Social Insurance Authority (SIA).<br>Prepare and submit Form 1 for employee registration with social insurance.<br>Deregister employees upon resignation, termination, or retirement by preparing and submitting Form 6.<br>Prepare and submit Form 2 on a yearly basis to the Social Insurance Office to ensure compliance with workforce updates.<br>Maintain updated employee social insurance records in compliance with regulations.<br>Manage and calculate monthly social insurance contributions for employees and employers.<br>Ensure timely submission of required reports and forms to the Social Insurance Authority.<br>2. Compliance and Auditing<br>Stay updated on changes in Egyptian labor and social insurance laws and regulations.<br>Conduct regular internal audits to ensure compliance with legal requirements.<br>Handle inspections and audits from government authorities.<br>Address and resolve discrepancies or issues related to social insurance.<br>3. Employee Support and Communication<br>Act as a point of contact for employees regarding social insurance queries.<br>Provide guidance on benefits, entitlements, and processes related to social insurance.<br>Assist employees in obtaining social insurance cards or certificates when needed.<br>4. Coordination and Reporting<br>Collaborate with HR and payroll teams to ensure accurate data sharing and alignment.<br>Prepare monthly, quarterly, and annual reports on social insurance contributions and compliance status.<br>Liaise with legal advisors, government agencies, and external auditors as necessary.<br>Qualifications and Skills<br>Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.<br>In-depth knowledge of Egyptian labor laws and social insurance regulations.<br>Proficiency in preparing Forms 1, 2, and 6, and other social insurance documentation.<br>Proficiency in HRIS systems and Microsoft Office Suite.<br>Strong analytical and problem-solving skills.<br>Attention to detail and organizational skills.<br>Effective communication and interpersonal skills.<br>Previous experience in social insurance management and HR.<br>Work Conditions<br>Office-based with occasional visits to the Social Insurance Authority or other government offices.<br>May require working under tight deadlines, especially during audits or inspections.<br>Application Instructions:<br>Interested applicants are invited to submit their curriculum vitae to the GUC HR E-mail: hr@guc.edu.eg<br></p><br> </div>

JOB PURPOSE:undertake teaching at undergraduate level, supervise postgraduate students and undertake management and administrative duties commensurate with the role, undertake high quality research and knowledge exchange activities in any field.<br>RESPONSIBILITIES AND TASKS:<br>Teaching 40%<br>Contribute to established teaching programmes in any area. Be able to design new programmes at undergraduate and postgraduate level. Deliver teaching through a variety of traditional methods and have experience of teaching online. Be able to lead programmes and be responsible for quality assurance of these programmes Contribute to subject wide curriculum development and as appropriate lead reviews. Supervise undergraduate, postgraduate, and doctoral students’ dissertations, practical work and projects.<br>Research 40%<br>Deliver and disseminate high quality research of international impact, publishing in high quality journals and contributing to the research aims of the faculty. Attract grant funding to further the research aims of the faculty. Engage in knowledge exchange and public engagement/impact e.g. via the media, public events, etc. Work towards being recognized externally as an expert in the field of law.<br>Leadership and Management 20%<br>Lead projects and/or courses, coordinating other staff. Engage within the academic community and, as applicable professional community locally, nationally, or internationally.<br>JOB SPECIFICATIONSEducation: Ph. D. in the subject being delivered. Experience: A minimum of 10 years of experience. Research History. Educational experience in both national and international universities. Extensive research and/or teaching experience within subject specialism, supported by relevant qualifications (normally a Ph. D. or equivalent). Must be able to demonstrate an existing or developing record of research with potential for publication in leading peer-reviewed journals related to the relevant subject. Experienced in teaching at all levels. Skills & Competencies: Will have demonstrated the ability to make an outstanding contribution to the research activities and intellectual life of the faculty. Ability to communicate complex information clearly, orally and in writing. Evidence of reputation in the field such as having published results from research, publication in peer reviewed outlets and recognition among research users.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Title: Lecturer/Associate Professor/Full Professor in Electronics (CPS, Embedded Systems and IoT)<br>Institution: German University in Cairo (GUC) <br>Faculty: Information Engineering and Technology<br>Department: Electronics<br>Job Description:<br>The Faculty of Information Engineering and Technology at the German University in Cairo (GUC) is seeking highly qualified candidates for a faculty position in Electronics Engineering department. The ideal candidate should have a strong research background and industrial experience in Cyber Physical Systems (CPS) and hardware/software co-design of distributed embedded systems for use in Internet of Things (IoT). This should include system architecture, modelling, verification, implementation and security.<br>Responsibilities:<br>• Lead a research group in Cyber Physical Systems (CPS) and Internet of Things (IoT).<br>• Develop and teach undergraduate and postgraduate courses in computer organization, control theory, micro controllers, real –time systems, Embedded C, CPS and IoT.<br>• Supervise undergraduate, master's, and PhD students.<br>• Engage in research collaborations with industry and international academic institutions.<br>• Contribute to curriculum development and the advancement of the department.<br>• Secure research funding through grants and industry partnerships.<br>• Participate in university service and administrative duties.<br>Qualifications:<br>• PhD in Electronics/Electrical Engineering with focus on CPS, Embedded Systems and IoT.<br>• Strong research track record with publications in top-tier journals and conferences.<br>• Industrial experience in hardware/software co-design of CPS and IoT.<br>• Professional skills in C/C++, Embedded C and python.<br>• Experience in developing hands-on labs using platforms like Arduino and Raspberry Pi.<br>• Deep experience in edge computing, distributed sensing and IoT implementation. <br>• Candidates with experience in CPS security and Physical AI will be given preference.<br>• Teaching experience at the university level is preferred.<br>• Excellent written and verbal communication skills and ability to solve challenging cross-functional problems in a team environment.<br>Application Requirements:<br>• A detailed CV including a list of publications, research and industrial experience.<br>• A cover letter outlining teaching philosophy, research interests and research group vision.<br>• Contact information for at least three academic/industrial references.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg)</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Egypt Education Platform is thrilled to announce an immediate opening for an enthusiastic and dedicated English Teacher - KG Stage at our vibrant Madinaty Integrated Language School .<br> This position is perfect for a passionate educator ready to inspire young learners and lay a strong foundation in English language skills.<br> Key Responsibilities: Design and deliver interactive and engaging lesson plans tailored for Kindergarten students, promoting early literacy skills through play and exploration.<br> Create a warm, welcoming classroom environment that encourages curiosity, confidence, and collaboration among students.<br> Assess and monitor student progress using various assessment tools, providing feedback to parents and caregivers to foster support at home.<br> Incorporate a variety of teaching resources and methodologies to address diverse learning styles and ensure all students can thrive.<br> Foster strong communication with parents and guardians to build supportive relationships and encourage involvement in their children's education.<br> Collaborate with colleagues to participate in curriculum development and engage in professional learning opportunities.<br> Promote social and emotional development through positive guidance and support, addressing individual student needs.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability (Meeting Points) Bachelor’s degree in Early Childhood Education, Child Development, or a related field.<br> Experience teaching in a Kindergarten or early years setting is highly preferred.<br> Strong understanding of early childhood education principles and best practices.<br> Excellent communication, interpersonal, and organizational skills.<br> Ability to create a child-centered, nurturing, and stimulating classroom environment.<br> Dedication to professional development and continuous improvement of teaching practices.<br> Fluency in English, both written and spoken, with a strong command of phonics and literacy instruction.<br> If you are passionate about teaching and have the skills needed to inspire our youngest learners, we encourage you to apply.<br> Please submit your CV along with a cover letter outlining your relevant experience and teaching philosophy.<br> Applications will be reviewed on a rolling basis.<br> Safeguarding Statement: The safety and well-being of our students is our top priority.<br> All appointments are subject to thorough background checks and reference verification.<br></span> </div>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <p><strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p> <p><strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p> <p><strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p> <p><strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p> <p><strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br> Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br> Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br> Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br> Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br> Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br> Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br> Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br> Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br> Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br> Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br> Excellent command of English, both written and spoken.<br> Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Commercial Property Management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with Leasing, Facilities Management, Finance, and Development teams to optimize long-term asset performance and value.</p> <h4>What you will do</h4> <ul> <li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li> <li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li> <li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li> <li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li> <li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with Finance and relevant stakeholders.</li> <li>Coordinate with Facilities Management and Operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li> <li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li> <li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li> <li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10+ years of experience in Commercial Property Management, Asset Management, Facilities Management, Real Estate Operations, or Mixed-Use Developments, with at least 3 years in a leadership role.</li> <li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li> <li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li> <li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li> <li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li> <li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, Leasing, Facilities Management, Finance, and Operations teams.</li> <li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</li> <li>Professional certifications in Property Management, Facilities Management, Asset Management, or Project Management are considered an advantage.</li> <li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li> <li>Good understanding of local regulations, health & safety requirements, and statutory compliance for commercial properties.</li> <li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li> <li>Excellent command of English, both written and spoken.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About the company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p> <h4>What you will do</h4> <strong>Executive & technical support</strong><br> <li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li> <li>Support the tracking of key initiatives, action plans, and management updates.</li> <li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li> <strong>Calendar & meeting management</strong><br> <li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li> <li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li> <li>Attend meetings as required, record minutes, and follow up on action items.</li> <li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li> <strong>Executive administration</strong><br> <li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li> <li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li> <li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li> <li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li> <strong>Travel & expense management</strong><br> <li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li> <li>Ensure all travel plans align with business needs and company travel policies.</li> <li>Prepare and process travel expense claims and reimbursements accurately and on time.</li> <li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li> <strong>Office & resource management</strong><br> <li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li> <li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li> <li>Coordinate maintenance requests and office support services as required.</li> <strong>Document management & communication</strong><br> <li>Maintain organized filing systems, records, and document-tracking processes.</li> <li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li> <li>Prepare routine communications and responses on behalf of the Managing Director when required.</li> <li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li> <h4>Required skills to be successful</h4> <li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li> <li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li> <li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li> <li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li> <li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li> <li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li> <li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li> <li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree is required.</li> <li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li> <li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li> <li>Strong business acumen and understanding of corporate office operations.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong communication, stakeholder management, and teamwork capabilities.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

Teachers (All Subjects), Grades 1–9Silicon Valley International School in Egypt (SVIS) — New Administrative Capital, Cairo (On-site) About the roles<br><br>SVIS is hiring outstanding classroom teachers to deliver high-quality learning in our British and American divisions (Grades/Years 1–9). We seek student‑centered educators who collaborate, use data well, and create safe, caring classrooms<br>.<br>Open positions: Teachers for all subjects - multiple hir<br>es<br>What you bring Bachelor’s in the teaching subject or Education; a Master’s is a plus. An accredited Education/Teaching certificate is a plus (e.g., PGCEi/IB/TEFL/CELTA). Experience: 3–5+ years of successful teaching with evidence of student progress. Language: English C1–C2 required; Arabic preferred for family/community communication. Safeguarding: Up‑to‑date child‑protection training; clean background checks. Professionalism: Strong planning and assessment, positive behavior routines, teamwork, and a growth minds<br>et.<br>What we offer Competitive salary (range aligned to experience/qualifications) Social and medical insurance Transportation Tuition discount for dependents Robust professional development: 100+ hours/year, coaching, and clear career pathways (opportunities to step into coordinator/HOD tra<br>cks)<br>Start date1st of August 2026 (non-negoti<br>able)

Teachers (All Subjects), Grades 1–9Silicon Valley International School in Egypt (SVIS) — New Administrative Capital, Cairo (On-site) About the roles<br>SVIS is hiring outstanding classroom teachers to deliver high-quality learning in our British and American divisions (Grades/Years 1–9). We seek student‑centered educators who collaborate, use data well, and create safe, caring classrooms.<br>Open positions: Teachers for all subjects - multiple hires<br>What you bring Bachelor’s in the teaching subject or Education; a Master’s is a plus. An accredited Education/Teaching certificate is a plus (e.g., PGCEi/IB/TEFL/CELTA). Experience: 3–5+ years of successful teaching with evidence of student progress. Language: English C1–C2 required; Arabic preferred for family/community communication. Safeguarding: Up‑to‑date child‑protection training; clean background checks. Professionalism: Strong planning and assessment, positive behavior routines, teamwork, and a growth mindset.<br>What we offer Competitive salary (range aligned to experience/qualifications) Social and medical insurance Transportation Tuition discount for dependents Robust professional development: 100+ hours/year, coaching, and clear career pathways (opportunities to step into coordinator/HOD tracks)<br>Start date1st of August 2026 (earlier/later starts considered for exceptional candidates)

<h2>Customer Service Coordinator</h2><h2>Job Description</h2><p>A Customer Service Coordinator is sought to facilitate seamless communication between strategic sales closures and precise operational execution.</p><p>This role is not just about customer service; it serves as the essential link between strategic sales closures and precise operational execution.</p><h2>Responsibilities</h2><h3>Operational Coordination</h3><ul><li>Daily tracking of orders through the system.</li><li>Direct communication with shipping partners.</li></ul><h3>Financial Oversight</h3><ul><li>Managing unapproved discounts.</li><li>Sending payment links.</li><li>Correcting invoices.</li></ul><h3>High-Value Sales</h3><ul><li>Managing and closing sales for clients with high invoices (ranging from 200 Riyals to 2,000 Riyals and more).</li></ul><h3>Compliance with Standards</h3><ul><li>Executing tasks accurately according to the Approved Work Guide and internal templates.</li></ul><h2>Basic Requirements</h2><h3>Experience</h3><ul><li>3 to 5 years of proven experience in sales operations.</li><li>Experience working with merchants on Shopify, Zid, or Salla platforms (basic requirement).</li></ul><h3>Professional Background</h3><ul><li>Retail sector experience.</li></ul><h3>Availability</h3><ul><li>Must not be tied to any other job.</li><li>Available to work immediately.</li></ul><h3>Working Hours</h3><ul><li>Full-time from 8:00 AM to 5:00 PM (Saudi time).</li></ul><h3>Flexibility</h3><ul><li>Willingness to be available during peak evening hours according to work requirements.</li></ul><h2>Financial Benefits</h2><h3>Basic Salary</h3><ul><li>5,000 – 8,000 Egyptian Pounds.</li></ul><h3>Progressive Commission System</h3><ul><li>Sales commission starting from 2% and reaching up to 4% based on the volume of achieved sales.</li></ul><h3>Expected Monthly Income</h3><ul><li>Total income (base salary + commissions) typically ranges between 9,000 and 17,000 Egyptian Pounds, depending on the quality of sales closures and performance accuracy.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>SCOPE: Sales person managing Leisure, Corporate or Group accounts within the Sales &amp; Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings. Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group &amp; travel trade segments through existing clientele and key prospects. Assisting to and cooperating with the Director of Sales / Director of Sales &amp; Marketing in reaching the targeted goals as defined in the Sales &amp; Marketing Plan.</p><p>OVERALL OBJECTIVES The job of Sales Executive is executed satisfactorily when: The Hotel achieves its Financial Objectives. The Sales team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives.</p><p>MAIN RESPONSIBILITIES Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events. Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. Direct receipt, qualification and coordination of event &amp; group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor. Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt. Apply the Kempinski MICE SOP s from Group Enquiry to Contracting. Ensure the ideal and most effective utilization of the Meeting and Conference Rooms. Carry out site inspections with potential MICE clients in coordination with the Field Sales department. Realize up sell possibilities to meet and surpass Group &amp; Event budget goals. Thoroughly input, supervise and maintain the requests in the Opera S&amp;C System according to the data input standards. Create activities to ensure ongoing maintenance of bookings. Generate proper proposals and contracts. Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues. Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups &amp; Events Coordinator). Ensure a proper handover of the converted business to the Event Manager / Groups &amp; Events Coordinator with all relevant information forwarded. Introduce the Event Manager / Groups &amp; Events Coordinator to the client. Conduct Exit Interviews with important customer after their event asking for future business. Cross-sell to other hotels within the Kempinski Group (and GHA). Regular competition checks. Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue. Properly maintain LOS/CAN and UNC business. Further administrative tasks and other possible assigned duties. Perform any other duties as assigned to them by management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree or Hotel Apprenticeship.</li><li>Minimum one (1) year experience in a Sales position, preferably in a 5 star hotel.</li><li>Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial</li></ul><p></p></section>