Cost Accounting Manager Jobs in Egypt

Role Objective:<br>The Senior Director of Customer Experience is responsible for shaping and executing customer experience strategy across all touchpoints. This role ensures that every interaction reflects our values, drives customer satisfaction, and supports business growth.<br>Roles & Responsibilities:<br>Define and implement CX vision, strategy, and roadmap. Align CX initiatives with company goals, ensuring customer satisfaction drives retention and growth. Represent the voice of the customer at the executive level, influencing product, operations, and business decisions. Oversee multi-channel operations (voice, non-voice, chat, social, and self-service). Ensure SLAs, KPIs, and quality standards are consistently met across all teams. Partner with Workforce, Quality, and Training to optimize staffing, processes, and agent enablement. Drive initiatives to improve CSAT, NPS, and customer loyalty. Ensure CX teams are equipped with training, tools, and knowledge to deliver exceptional service. Act on insights from customer feedback and analytics to enhance service delivery. Champion automation, AI, and self-service solutions to scale CX efficiently. Introduce new technologies and methodologies to improve workflows and customer journeys. Lead transformation projects that redefine the CX standards. Partner with Product, Tech, Operations, and HR to align CX initiatives with business priorities. Provide regular updates to executive leadership on CX performance, risks, and opportunities. Influence cross-functional teams to prioritize customer-centric initiatives.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS:<br>10–15+ years of experience in CX, customer support, or contact center leadership. Proven track record in leading large, multi-channel CX organizations. Experience with CX platforms (Zendesk, Genesys, NICE, Salesforce, Freshdesk, etc.). Strong background in operational excellence, workforce planning, and quality management. Bachelor’s degree in Business, Management, or related field; MBA or advanced degree preferred. Strong leadership and people management skills, with proven ability to lead managers and directors. Deep expertise in CX metrics, KPIs, and multi-channel support operations. Strategic thinker with strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to foster innovation and continuous improvement at scale.

Job Responsibilities Proactively work with the fellow merchandising team, customers, vendors / factories and cross functional teams to ensure products are of high quality Sustain good relationship with both internal and external parties in order to achieve overall development/production schedule and on-time delivery Monitor and supervise order follow up with subordinates, resolve production issues, ensure on time delivery and quality that meet the requirements Work on cost planning analysis to achieve the right costing that meet with the customer’s expectations Work on risk assessment through production process Provide on-the-job training and coaching for subordinates on product knowledge upgrade, merchandising skills and overall effectiveness<br>Job Requirements University graduate in Textile / Clothing or related discipline At least 10 years’ solid experience in garment trading field; experience in USA market is preferable Solid experience in managing offshore vendors Strong aggressiveness in leading and achieving high vision, capable to handle different levels of counterparts / stakeholders in driving business goals Self-motivated, strong managerial skills and negotiation ability Excellent problem-solving skills and good time management Excellent command of both written and spoken English Proficient in Microsoft Office Applications Occasional business travel is expected

Great design doesn't happen by accident. It's directed. At JOIN, we believe human potential is the catalyst for organizational and national growth. We help organizations across Saudi Arabia and the GCC build stronger workforces, elevate their employer brands, enhance learning engagement, accelerate growth, and drive transformation through talent, marketing, learning, and technology solutions. We're looking for an Art Director who can translate business strategy into compelling visual experiences. This is not just a design leadership role. It's an opportunity to shape how leading organizations communicate, attract, engage, and inspire people through impactful creative work. If you're equally passionate about branding, storytelling, campaign ideation, digital experiences, and creative leadership, we'd love to hear from you.<br>About the Role: <br>As Art Director, you will lead the visual direction of JOIN's brands, solutions, campaigns, and client projects across multiple business pillars:Talent & Workforce Solutions Employer Branding Learning & Development Engagement Growth Marketing & Communications Technology Solutions, Products, Customized Software & Applications Digital Transformation Solutions You will work closely with marketing strategists, content creators, consultants, learning specialists, business leaders, and technology teams to develop creative concepts that transform complex business challenges into engaging visual stories. The ideal candidate combines strategic brand thinking with hands-on creative excellence and understands how design influences business growth, talent attraction, employee engagement, learning adoption, and customer experience.<br>Key Responsibilities Creative Leadership Define and evolve the visual direction of JOIN's brands, solutions, campaigns, and strategic initiatives. Lead creative concept development for marketing campaigns, employer branding programs, learning engagement initiatives, technology solutions, and thought leadership content. Ensure all creative work reflects JOIN's positioning as a transformation partner serving Saudi Arabia and the GCC. Maintain consistency across all brand touchpoints while continuously elevating creative standards. Brand & Campaign Development Develop compelling visual concepts for integrated campaigns across digital, social media, events, learning platforms, employer branding projects, and corporate communications. Transform strategic briefs into impactful visual narratives that resonate with executives, HR leaders, job seekers, employees, learners, and business stakeholders. Guide the development of campaign identities, event branding, presentations, video storyboards, social media content, and marketing collateral. Support the delivery of Arabic-first creative executions while ensuring seamless bilingual brand experiences. Team Leadership & Collaboration Lead and mentor designers and creative contributors. Collaborate closely with marketing, content, employer branding, learning, technology, and consulting teams. Provide creative direction throughout the project lifecycle from brief to final delivery. Review, refine, and approve creative work to ensure strategic alignment, quality, and consistency. Digital & Innovation Direct creative production across social media, websites, digital advertising, learning platforms, employer branding assets, technology solutions, customized software products, and applications. Support the visual experience and creative direction of digital products, platforms, and transformation initiatives. Collaborate with technology and product teams to ensure cohesive and user-centric visual experiences across digital touchpoints. Explore emerging creative tools, AI-assisted workflows, and innovative content formats that improve creative effectiveness and efficiency. Stay ahead of visual trends relevant to Saudi Arabia, GCC markets, talent, learning, employer branding, technology solutions, digital products, and business transformation.<br>What We're Looking For<br>7+ years of experience in Art Direction, Creative Direction, Branding, or Visual Communication. Exceptional branding capabilities, with a strong understanding of brand identity systems, visual storytelling, typography, and design principles, coupled with the ability to develop original concepts and transform insights into distinctive, memorable creative ideas. A strong portfolio demonstrating strategic thinking, campaign ideation, brand development, and creative leadership. Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Experience with motion design, video art direction, or AI-powered creative tools is highly desirable. Previous agency experience is a must. Strong understanding of branding, storytelling, visual communication, and audience engagement. Excellent communication, presentation, and stakeholder management skills. Strong understanding of both English and Arabic creative environments. Experience in the EdTech or technology industry is a plus. Familiarity with the Saudi and GCC markets.<br>Why JOIN?<br>At JOIN, you'll help shape brands, campaigns, learning experiences, technology solutions, and transformation initiatives that make a real impact across Saudi Arabia and the GCC.<br>What You'll Gain Hybrid working model that supports flexibility and collaboration. Exposure to diverse projects across Talent Solutions, Employer Branding, Learning & Development, Growth Marketing, Technology Solutions, and Business Transformation. Continuous learning opportunities through JOIN's network of world-class partners and industry experts. Access to professional development programs, training, workshops, certifications, and knowledge-sharing initiatives. The opportunity to work alongside specialists in marketing, learning, technology, communications, and organizational transformation. A collaborative, supportive, positive, and growth-focused culture where ideas are encouraged and ownership is valued.

Company Description: YAZ Media is a strategic digital media agency trusted by some of the world’s biggest brands and leading government entities. We operate through four powerhouse departments—Marketing, Production, Technology, and PR delivering end-to-end digital capabilities at global standards. We craft corporate communications, social-first content, commercial production, and digital experiences that people actually engage with, creating meaningful connections between brands and audiences. With over 10 years of experience, we have partnered with 200+ businesses, including SMEs, Fortune 500 companies, and high-level government entities across the Middle East and beyond. Our aim is simple: to be the region’s most reliable digital and social agency, known for innovative, strategic, and truly impactful work.<br>Role Overview:The Account Director is the commercial and strategic owner of client relationships at YAZ Media. This role is responsible for driving client growth, revenue expansion, and long-term partnership value, while ensuring work is scoped, priced, and delivered in a commercially sound way across all departments and services. The Account Director is not a project manager they are a senior client leader and growth driver, balancing client trust, internal alignment, and business performance. Key Responsibilities:<br>Client Leadership & Ownership Own senior client relationships and act as the main point of accountability Build long-term, trusted partnerships with key client stakeholders Ensure high client satisfaction, retention, and relationship continuity Lead strategic conversations beyond day-to-day execution<br>Revenue Growth & Upselling Drive revenue growth across existing clients through upselling and cross-selling Identify opportunities across Social, Production, Web, and PR services Lead commercial discussions, proposals, and scope expansions Work with internal teams to shape commercially viable solutions<br>Commercial & Scope Management Own scoping, pricing, and commercial structure of client engagements Ensure all work is clearly defined, sold within agreed margins, and aligned with internal capacity Protect the agency from scope creep and underpricing Escalate pricing exceptions and discounts when required<br>Strategic Account Planning Understand client business objectives, challenges, and KPIsTranslate client needs into clear strategic directions for internal teams Support annual and quarterly planning for key accounts Ensure work aligns with both client goals and agency growth targets <br>Internal Coordination & Collaboration Work closely with Creative, Strategy, Production, Technology, PR, and Media teams Coordinate cross-department efforts without bias toward any single service line Ensure briefs are clear, realistic, and aligned with delivery capabilities Act as the bridge between client expectations and internal execution<br>Delivery Oversight (Not Execution) Maintain high-level oversight of delivery quality and timelines Step in only when delivery, scope, or client satisfaction is at risk Support teams in resolving challenges without micromanaging execution Requirements:5+ years of experience in a digital, social, or integrated agency Proven experience managing senior client relationships Demonstrated track record of growing existing accounts Experience working with complex, multi-service clients<br>Skills & Strengths Strong commercial and negotiation skills Clear understanding of agency economics, scope, and margins Excellent communication and presentation skills Ability to balance client needs with internal realities Strategic thinker with strong problem-solving ability<br>Regional & Cultural Fit Experience working with Middle East / GCC clients Strong understanding of regional business and communication dynamics Arabic language is a strong plus<br>How to Apply:Please send your resume, portfolio links and work samples showcasing why you're a perfect fit for this role. Apply now at hr@yazmedia.com and Abdelrahman.g@yazmedia.com or through Linked In directly.

Company Description FETRA INTEGRITY Egypt is a management and human capital consulting company focused on strengthening organizational performance through tailored people strategies. The company provides consulting and project management services in HR and business development, including recruitment, organization design, and skills mapping. Its offerings span job analysis and descriptions, competency modeling, total rewards management, and salary strategies to support performance and retention. FETRA INTEGRITY Egypt also delivers performance management, succession planning, learning and development solutions, and payroll and insurance services. Through customized HR models and career counseling, the company helps organizations achieve optimal efficiency and sustainable growth.<br>Role Description The Factory Director – Textile Industry is a full-time, on-site role based in Qesm Helwan, responsible for overseeing the end-to-end operations of a textile manufacturing facility. The role includes leading production planning and execution, ensuring that output meets quality standards, delivery timelines, and cost targets. The Factory Director will manage manufacturing processes, optimize workflows, and implement continuous improvement initiatives in coordination with cross-functional teams. Day-to-day responsibilities involve directing production managers and supervisors, monitoring key performance indicators, and ensuring compliance with safety, environmental, and regulatory requirements. The role also includes developing the factory’s workforce capabilities, aligning operations with business strategy, and reporting performance to senior leadership and project management stakeholders.<br>Qualifications<br> <br>Candidates should possess strong Production Management and Manufacturing skills to oversee end-to-end factory operations and process optimization. Candidates should possess robust Production Planning skills to manage capacity, scheduling, resource allocation, and on-time delivery. Candidates should possess solid Quality Management skills to maintain product standards, reduce defects, and ensure compliance with industry requirements. Candidates should possess proven Team Management skills to lead supervisors and factory staff, drive performance, and develop capabilities. Extensive experience in the textile or apparel manufacturing industry, preferably in a senior plant or factory leadership role. Demonstrated ability to work with KPIs, cost control, and continuous improvement methodologies (e.g., Lean, 5S, or similar). Strong problem-solving, decision-making, and conflict-resolution skills, with the ability to manage complex operational challenges. Effective communication and stakeholder management skills, including reporting to senior management and coordinating with project teams. Bachelor’s degree in Industrial Engineering, Textile Engineering, Production Management, or a related field; advanced qualifications are an advantage. Commitment to workplace safety, ethical practices, and non-discriminatory leadership in a diverse workforce.

Company Description Efada.ai is an AI-powered performance company that helps businesses generate higher-quality leads at lower costs. The team focuses on optimizing digital campaigns, reducing media and budget waste, and enabling smart, data-driven growth. Efada.ai prioritizes lead quality over quantity, partnering with clients to improve conversion efficiency and customer acquisition outcomes. Applicants will join a fast-evolving environment where advanced analytics, experimentation, and continuous optimization drive business impact.<br>Role Description The Digital Marketing Director is a full-time, on-site role based in Giza, responsible for leading Efada.ai’s overall digital marketing strategy and performance. This role oversees planning, executing, and optimizing multi-channel campaigns to drive qualified lead generation and revenue growth. Day-to-day tasks include developing digital strategy, managing marketing budgets, guiding campaign structure, and ensuring effective use of AI-driven tools and web analytics. The Digital Marketing Director will lead, mentor, and coordinate the marketing team, collaborate with sales and product teams, and regularly review performance dashboards to refine targeting, messaging, and channels. The role also involves setting KPIs, presenting performance insights to leadership, and maintaining best practices in e-commerce and digital marketing operations.<br>Qualifications<br> Strong expertise in digital strategy and marketing, with a proven ability to design and execute integrated campaigns. Experience in e-commerce environments, including optimizing online customer journeys and conversion funnels. Demonstrated success in lead generation, focusing on quality, cost efficiency, and measurable business outcomes. Proficiency in web analytics tools and data-driven decision-making, including interpreting performance metrics and A/B test results. Leadership experience managing cross-functional marketing teams and collaborating with sales, product, and operations. Excellent communication, presentation, and stakeholder management skills. Familiarity with AI-driven marketing platforms, marketing automation, and CRM systems is highly beneficial. Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced degree is a plus. Ability to work on-site in Giza and thrive in a fast-paced, performance-focused environment.

Key Responsibilities Project Leadership & Management Provide overall leadership and strategic direction for the project. Take full responsibility for project delivery from mobilization through handover. Establish project objectives, execution strategies, milestones, and performance targets. Lead the project management team and ensure effective coordination between all departments and disciplines. Monitor overall project progress and implement corrective actions when required. Ensure the project is delivered according to approved budget, schedule, quality, and contractual requirements. Construction & Technical Management Oversee construction activities and ensure compliance with approved drawings, specifications, and project requirements. Review and approve project execution plans, methodologies, schedules, and technical submissions. Ensure effective coordination between civil, architectural, structural, MEP, and other project disciplines. Resolve major technical and construction issues in coordination with the relevant teams. Monitor construction productivity and site performance. Ensure proper planning and utilization of manpower, equipment, materials, and other resources. Commercial & Contract Management Maintain overall control of project costs and financial performance. Review project budgets, forecasts, variations, claims, and commercial risks. Ensure compliance with contractual obligations and commercial requirements. Lead negotiations with clients, consultants,

Urgent Advertising is expanding, and we’re looking for an experienced Sales Director to lead our sales growth and build the next stage of our business.<br>We’re a 360° advertising agency delivering integrated ATL & BTL solutions, including creative campaigns, media, activations, events, production, printing, and more.<br>What you’ll do:<br>Lead and develop the agency’s sales strategy and growth plan Identify and pursue high-value business opportunities Build strong relationships with key decision-makers and major accounts Lead the full sales cycle — from prospecting and pitching to negotiation and closing Develop strategic partnerships and expand the agency’s client portfolio Oversee sales pipelines, forecasts, targets, and performance Work closely with creative, strategy, production, and media teams to build winning proposals Drive revenue growth and achieve ambitious business targets Lead, mentor, and develop the business development & sales team<br>What we’re looking for:<br>Proven experience in Sales Leadership / Business Development within an advertising, marketing, or communications agency Strong understanding of ATL & BTL services and integrated advertising solutions Strong network of corporate clients and decision-makers Proven track record in achieving and exceeding sales targets Excellent leadership, negotiation, pitching, and presentation skills Strong commercial and strategic mindset Ability to build long-term client relationships and close high-value deals Ambitious, proactive, and results-driven<br>If you’re ready to lead growth, build big opportunities, and make a real impact — we’d love to hear from you.<br>Send your CV & portfolio to [info@urgent-advertising.com] with Sales Director as the subject.

Company Description Indigo Media is a leading digitally focused creative agency operating in the Middle East with offices in Cairo and Dubai. We are looking to expand our team.<br>Role Description This is a full-time hybrid role for an Art Director located in Cairo, Egypt. The Art Director is responsible for leading the visual vision for various projects, including branding, social media content and production projects. Daily tasks will include overseeing the art direction of projects, guiding graphic design efforts, and ensuring that all visual elements align with the overall creative direction. Some work from home is acceptable as part of this hybrid role (20% work from home allowance)<br>Qualifications Proven experience in Art Direction Strong visual and communication skills Ability to lead and inspire a creative team7+ years of experience in the design industry, and agency experience is a strong point. Bachelor's degree in Art, Design, or a related field

Company Description MTS International, encompassing MTS Integrated Engineering, MTSH, and MCE, operates as a multidisciplinary group providing engineering, technical, and integrated solutions across diverse sectors. The group focuses on delivering high-quality services and projects, combining technical expertise with practical industry experience. MTS International emphasizes collaboration, innovation, and strong client relationships to drive sustainable growth and long-term partnerships. Team members work in a dynamic environment that values professionalism, continuous improvement, and integrity in all business dealings.<br>Role Description The Sales Director is a full-time, on-site role based in Cairo, Egypt, responsible for leading and expanding the commercial activities of MTS International across MTS Integrated Engineering. This role involves setting sales strategies, defining targets, and managing pipelines to achieve revenue and profitability objectives. The Sales Director will oversee sales operations, guide and mentor the sales team, and ensure consistent, high-quality customer service and account management. Day-to-day tasks include identifying new business opportunities, cultivating relationships with key clients and partners, preparing proposals and presentations, and negotiating contracts. The role also requires close collaboration with technical, project, and finance teams to align offerings with market needs and ensure successful delivery.<br>Qualifications Strong sales and business development skills, with proven experience in driving revenue growth and managing key accounts. Demonstrated ability in sales operations, including forecasting, pipeline management, reporting, and optimizing sales processes. Experience in customer service and client relationship management, with a focus on building trust and long-term partnerships. Team management capabilities, including leading, coaching, and developing sales professionals to meet performance targets. Background in engineering, industrial services, or related technical sectors is highly beneficial. Excellent negotiation, communication, and presentation skills in English; Arabic language skills are an advantage. Strong analytical and strategic thinking abilities, with comfort using CRM and sales analytics tools. Bachelor’s degree in Engineering in Communication, or IT or a related field; advanced degree or professional certifications in sales or management are a plus. Ability to work on-site in Cairo, travel as needed, and collaborate effectively with cross-functional and multicultural teams.

The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By having a knowledge of emerging technologies in the area, this candidate will be able create cross-channel deliverables to clients that meet their needs. Responsibilities Collaborate directly with clients and project teams to understand client objectives and project design Develop and present creative projects that support agreed upon goals and strategy Create cross-channel visual communication strategies (digital, print, and motion) Stay up-to-date on industry trends, best practices, and emerging technologies<br>Qualifications Bachelor's degree or equivalent in visual communications 1 - 2 years' of digital and print design or advertising experience Knowledge of social platforms (Twitter, Tumblr, Instagram, You Tube, Facebook, Pinterest, Snapchat, etc.) Breadth of style and design capability

Key Responsibilities Provide strategic leadership and direction for all design activities. Oversee multidisciplinary design teams and ensure effective coordination between all disciplines. Establish design standards, procedures, and best practices across projects. Review and approve major design deliverables to ensure quality and compliance. Manage design development from concept stage through detailed design and construction support. Ensure projects meet client requirements, technical standards, and regulatory requirements. Coordinate with Project Management, QA/QC, BIM, and engineering departments. Lead design reviews, technical workshops, and client presentations. Manage design risks, identify improvement opportunities, and drive innovation. Mentor and develop design teams and promote continuous improvement. Provide technical guidance and support to senior management. Qualifications Bachelor's degree in Architecture, Engineering, or a related discipline. Professional registration or relevant certifications are preferred. Experience Minimum 20 years of experience in architectural and engineering design. Minimum 10 years in a senior design leadership role. Proven experience managing large-scale and mega projects. Extensive experience with multidisciplinary design consultancy environments.

About Sutherland<br><br>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.<br><br>We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.<br><br>We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.<br><br>Sutherland<br><br>Unlocking digital performance. Delivering measurable results.<br><br>Job Description<br><br> POSITION SUMMARY What is the main purpose of this position? Why does it exist?<br><br>▪ The CLS program training Leader role partners with the business & functional owners to<br><br>establish and execute strategic training methodologies that drive business performance. The<br><br>role is responsible for the training and development operations for all programs & client in<br><br>assigned in the vertical; Manage training resources to meet Sutherland and Client KPI<br><br>targets; Hire-train-develop a team of Training Manager and Training Specialists; Ensure<br><br>supervision and trainee development in classroom and nesting, effective execution of New<br><br>Hire Training, Nesting, and 0–30-day processes, compliance to all CLS mandated tools,<br><br>templates, formats, and reporting guidelines; Maintain budgetary compliance, HC and<br><br>ratios, and own the VTF program in the programs assigned under a vertical.<br><br>- Plan, project, manage, and ensure execution of training delivery (New Hire + Ongoing) for clients. Ensure ramp plan is in place, updated, executed. Trainer and Training Room assignments are locked for each class. - Observe classes, Nesting & Bottom Quartile Management delivery and lead coaching sessions for the group. Ensure effective Training Delivery takes place and Trainers are observed, given feedback, and coached on facilitation and classroom management effectiveness. - Assess, maintains, and ensure Training Curriculum is updated based on Client Needs and Program performance- Ensures that trainees are empowered to provide feedback on training experience and employee welfare through Daily Training Pulse, Training Reaction Quotient, FGD, and open communication with Trainer, Training Manager, and Site Leaders. - Ensures the tracking & assessment of the key performance indicators, including 30-60-90 days performance post nesting for each wave. - Ensure Training Curriculum is updated with latest call flow, call drivers, and call samples. Assess and ensures activities, exercises, and modifications are aligned with the Account needs and updates. - Ensure New Hire Consultants are getting right level of coaching, support, and development during and post Nesting (30-60-90 days tenure). - Monitor retention per class per client and execute initiatives that will positively impact learner experience and welfare. - Forecast attrition in Training and Nesting and execute appropriate retention strategies. - Conduct FGDs for Learners and address issues and help items raised. - Utilize feedback from Daily Training Pulse and Training Reaction Quotient to continuously improve Training Environment and Learner Experience. - Ensure updated knowledge of the two key programs at the operating center with self at all times. - Participates in weekly/bi-weekly performance calls with Enterprise Managers, SD & Client as required. - Facilitate or Participate on Needs Analysis driven by Performance Improvement and/or potential growth. Ensures strategic action plans based on needs analysis are executed by Training Team and other business units. - Coach & Develop Training Managers and Trainers in their core competencies. - Conduct Performance Reviews for Training Managers covering help items, New Hire Performance, Training Throughput, Trainer Observation, Training Reaction Quotient, Productivity, Action Plans and Initiatives. - Establish development plans for Training Managers and ensures it’s in place for Trainers. - Ensures client related billable/non-billable reports and every other reporting requirements are collated, audited and sent out all through Analyst/Coordinator - Maintain updated hiring & resource planners (TRPD) for all the operating center/site. - Ensures consistency & compliance to all CLS mandated tools, & reporting guidelines (e.g. TRPD, CLS Tracker, Trainer Productivity, etc) – (via Training Specialists/Managers & Coordinator). - Creates weekly CLS site report (4 Blocker). - Management of the Site Training Budget; people (VTF & Trainers utilization), facilities and equipment. Drive hiring and sourcing. Establish and execute CLS strategies to address program challenges- Proactively engages and manages the operating-center service delivery relationship. - Proactively seeks to improve Training Delivery for the site via content, context & curriculum analysis. Uses other acceptable ISD/Improvement Methodologies as applicable. - Demonstrate business acumen to analyze and design solutions that address performance challenges- Assess if need of new technology or methodology is needed to enhance performance and support for new hires. - Maintain and understand the pulse of the Program/Site - Articulate drivers and root causes enabling design of initiatives, working with Site Leadership and other business units. - Formulate initiatives to improve retention, satisfaction and engagement- Forecast CLS talent needs and develop human capital management solutions answering both current and future needs- Partners with stakeholders to support revenue growth and demands for the operating center. - Represents CLS in all relevant strategic and tactical forums; internal & external for the operating center. - Partners with Service Delivery and Quality to determine needs and gaps within the operating site. - Conducts & leads detailed gaps & needs analysis and post-training assessment initiatives for the program. - Lead special projects or new business developments that require specialized training attention. - Analyze and correlate Daily Training Pulse and Training Reaction Quotient results with Echo Survey, Attrition Trend, and New Hire Performance to enable formulation of initiatives to address employee retention and performance issues. - Lead/ participate in CLS Geo-wide projects targeting process improvements, innovations, department governance. <br><br>Qualifications<br><br>College Degree (Masters/MBA is a plus) Minimum of 7 years BPO experience with at least 4-5 years of managing Training and Development business unit. Demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook Excellent written and oral communication skills Excellent ability to build networks within and across functions through proactive communication. Ability to maintain a high degree of confidentiality and professionalism is critical Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

We’re Hiring: Creative Director Location: Cairo, Egypt Work Model: Hybrid We’re looking for a highly creative and trend-driven Creative Director to lead the content direction of a fast-growing personal brand operating across AI, cybersecurity, technology, financial markets, and the creator economy. This isn’t a traditional content role. We need someone who can spot a movie, celebrity moment, viral trend, new AI tool, or breaking topic—and quickly turn it into an original content concept that fits the brand. What You’ll DoCreate bold ideas for Reels, Stories, campaigns, and social media content. Connect trends, movies, internet culture, and current events with AI, cybersecurity, technology, and business topics. Develop hooks, scripts, storytelling concepts, and clear visual directions. Use AI tools for research, brainstorming, storyboarding, and content development. Brief and direct editors, designers, and production team members. Follow global creators, viral formats, new tools, entertainment, and digital culture. Build campaigns designed to increase reach, engagement, leads, and sales. Maintain a content style that is smart, provocative, entertaining, educational, and never predictable. What We’re Looking For Currently based in Cairo and available for hybrid work. Strong understanding of Reels, short-form content, trends, and storytelling. Able to turn technical or complicated topics into simple and entertaining content. Familiar with AI tools and comfortable testing new creative workflows. Fast, organized, proactive, and comfortable working in a high-speed environment. Strong English communication skills. Experience in content creation, advertising, media, creative strategy, or creative direction is preferred. A strong portfolio or clear examples of previous creative work. We’re not looking for someone who waits for detailed instructions. We’re looking for someone who notices a trend in the morning, connects it to the brand, and develops a strong content concept before everyone else starts copying it. How to Apply Send:Your CVPortfolio or previous work One bold content concept you would create for the brand Your current location and availability Application Subject: Creative Director — Cairo All qualified applicants are welcome to apply. Selection will be based on creativity, experience, portfolio quality, and suitability for the role.

Freelance Art Director (Arabic Speaking) | Immediate Start (29 July 2026) Alo Creative is looking for a talented Freelance Art Director to join us on an exciting project starting 29 July 2026.<br>Scope of Work:Design engaging static social media posts Create creative carousel posts Develop storyboards for campaigns and videos Design video screens and visual assets for digital content Requirements:Fluent in spoken and written Arabic (mandatory) Strong experience in social media creative design Excellent visual storytelling and conceptual thinking Ability to work independently and meet tight deadlines Available to start on 29 July 2026<br>How to Apply:Please share your updated portfolio, with a strong focus on social media creative work, via Whats App.<br>Whats App: +91 84528 05676If you know someone who would be a great fit, feel free to tag them or share this post.

Job Purpose: The Associate Director ensures the effective day-to-day operation of events technical support and digital media services by managing the team that delivers reliable live event technology. The role requires proven expertise across pro audio, pro lighting, video or screens, and large presentation equipment, and experience coordinating with touring and production vendors that supply and set up sound, lighting, and video for major University ceremonies. This position supports high-quality technical service delivery for University events and instructional needs.<br>Core Responsibilities:Operations Management: Manage the day-to-day operations of event technical support, covering 11 event spaces, and meeting rooms technologies Financial and Resource Planning: Manage the capital budget, approximately $ 1.2M, for equipment procurement and the operational budget, approximately EGP 1M, for maintenance, supplies, and staff travel or training Policy and Inventory Control: Establish and enforce policies and procedures related to the use, scheduling, and support of all technical equipment Maintain a detailed inventory of all related assets Team Supervision and Scheduling: Directly supervise the IT events team, managing their work schedules and ensuring proper coverage for all events and services Event Coordination and Support: Act as the main liaison with the University events office and the commencement committee, providing high-quality technical support for all major University ceremonies Technical Expertise and Maintenance: Oversee the operation and maintenance of specialized equipment, including presentation equipment, sound systems, lighting, video production and streaming, and video conferencing Interdepartmental Liaison: Coordinate with central IT, security, and other departments to ensure seamless service delivery and address non-technical infrastructure issues, e.g., electricity and lighting General Administrative Support: Perform other related duties as requested<br>Qualifications:Education and Experience:Bachelor's degree, preferably in a technical field, and a post-graduate certificate in a related field are required Minimum 10 years in a technical support or service role, with at least five years in a managerial capacity<br>Skills:Communication skills: Excellent managerial skills, interpersonal communication, and project management Proficient in speaking and writing both Arabic and English Technical: Knowledge of technical terminology used by event support, video conference Excellent negotiation skills <br>This position is open till August 15, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply." “We thank all individuals who have expressed interest in working at The American University in Cairo.”

We Are Hiring: Compliance Director ???????? Location: Egypt???? Industry: Agricultural Investment & Export???? Level: Senior Executive / Director About the Role We are looking for an authoritative Compliance Director to lead and unify our entire compliance and operational infrastructure. You will hold direct executive authority over: Compliance Department Agronomy Departments (Internal & External Farms) Packing Stations Quality Control Departments Key Responsibilities???? Leadership & Operations: Direct the Compliance team, site engineers, and field agricultural personnel. Oversee operational efficiency across all farming and packing stations. Establish and track KPIs, performance evaluations, and accountability frameworks. Mentor and train engineers and station managers on modern practices and safety.???? Compliance & Standards Mastery: Drive end-to-end compliance with BRC Global Standards, GLOBALG. A. P., and ISO. Lead all internal/external audits to secure and maintain export certifications. Manage regulatory requirements and technical docs for EU and global markets.???? Process Standardization: Standardize technical protocols across farm operations, processing stations, and export facilities. Qualifications???? Education: Degree in Management from an accredited university.???? Experience: 8+ years of progressive senior leadership experience.???? Expertise: Mastery of Compliance Management (BRC, GLOBALG. A. P., ISO). Proven executive leadership over multidisciplinary teams (engineers, managers, consultants). Strong background in performance management and KPI implementation. How to Apply Submit your updated CV and cover letter via:???? Whats App: +201099164261???? Subject: Application: Compliance Director

Creative Director — Nordix Global (Cairo, Egypt) Nordix Global is the official distributor of Scandinavian brands in Egypt, including Zoégas coffee and Sweden's leading nicotine pouch brands. We are assembling a full in-house content team, and this role sits at the center of it.<br>We are hiring a Creative Director to own the creative vision across four content pillars: our products, our brands, the company itself, and the personal brand of our founders. Part of this role is building the founders' personal brand and public presence, think creator-entrepreneurs like Alex Hormozi or Iman Gadzhi, business owners whose personal following became a major growth engine for their companies, so that our own audience comes to trust the founders, and that trust becomes something we can build on across everything the company puts out.<br>What you'll do Develop content ideas, hooks, and full scripts across four categories: product ads, brand content, company/behind the scenes content, and founder personal brand content Build a long term content strategy specifically for the founders as public figures. This means turning them into recognizable voices in their industry, the same way certain entrepreneurs have grown a personal following that made people trust and buy into everything they promote afterward Lead and manage the content team. A videographer and video editor report into this role Review and give feedback on every edit before it goes out, holding the bar on pacing, hooks, and retention Study what performs and adjust the strategy continuously based on results, not guesswork Plan the content calendar and balance output across all four pillars so no single one is neglected Set the tone and pacing standard across the team: fast, bold, hook driven, retention first<br>The most important thing we're looking for Technical experience leading a team is the baseline, not the differentiator. What actually separates a great Creative Director for this role is the ability to think in emotion before you think in shots. Every script, hook, and concept you hand off has to already carry a feeling, tension, inspiration, trust, before a single frame is filmed. That same instinct has to guide the feedback you give on every edit: not just "cut this shorter" but knowing exactly why a moment lands or falls flat emotionally. We are not building generic content, we are building storytelling that sells through trust and feeling, the same way the founders we look up to have done it. If you can already picture the emotional arc of a video from just an idea on paper, that is exactly what we need.<br>What we require2+ years of experience leading video or content teams, not just producing your own content A track record of building or growing a personal brand or founder led following, ideally with real numbers to show for it Strong scriptwriting and hook writing ability in both English and Arabic Sharp editorial eye. You do not need to edit yourself, but you need to know exactly what makes a cut work and be able to direct someone who does Comfortable managing people, deadlines, and four content pillars at once Fluent in English and Arabic, spoken and written<br>What we offer A leadership role building a content function from the ground up Direct, close collaboration with the founders themselves, since this role is central to their personal brand Top of market compensation and strong benefits Full ownership of the creative direction at a fast growing international company<br>How to apply Send a portfolio or examples of content you have directed, scripted, or grown (ideally with performance data such as views, retention, or follower growth) along with a short introduction via Linked In or Whats App: +46 73 775 76 91.<br>Applications without a portfolio or track record will not be reviewed.<br>Start date: As soon as possible Application deadline: July 30???? Cairo, Egypt · Full-time

We're hiring :<br> a Sales Director / Manager - Red Sea Projects (Real Estate) ????????<br><br>Company: Premium Real Estate & Marketing Consultancy<br><br>Location: Madinaty, New Cairo, Egypt<br><br>Job Type: Full-time (On-site)<br><br>???? Job Purpose:<br>To recruit, structure, and manage an experienced sales team to achieve targets in coastal properties and our expansion in New Cairo, supporting our regional growth.<br><br>???? Requirements:<br>Minimum 7 years of overall experience in Real Estate sales.<br>Minimum 2 years of proven experience explicitly as a Sales Director or Sales Manager (candidates with only Team Leader experience will not be considered).<br>Strong experience & an active database in Red Sea projects is a MUST (El Gouna, Somabay, Makadi, Sahl Hasheesh, Hurghada).<br>Fluent English (Spoken & Written).<br>Strong network of A+ clients and investors with a proven track record in closing high-ticket deals.<br><br>???? What We Offer:<br>Attractive Fixed Salary.<br>Highly Competitive Commissions.<br><br>???? To Apply:<br>Please send your updated CV to: Ahmed.fathi.ihouse@gmail.com<br>(Kindly mention "Sales Director - Red Sea Projects" in the subject line).

Job Title: Art Director Location: Maadi, Cairo, Egypt (Hybrid) Industry: Software / Technology Employment Type: Full-Time Key Responsibilities Creative Direction & Strategy:Define, evolve, and champion a cohesive visual identity and design language for the brand across all digital platforms (web, app, social media, campaigns). Translate complex product capabilities into clear, compelling, and visually engaging storytelling that resonates with our target audience . Lead the creative process from concept to execution, ensuring all visual outputs are strategically aligned with business goals and brand values. Design Execution:Oversee the creation of high-quality visual assets for marketing campaigns, product launches, social media, and sales enablement materials. Collaborate with UX/UI designers to ensure a seamless and visually consistent user experience across our software products . Build and maintain scalable design systems, component libraries, and templates to enhance efficiency and brand consistency . Team Leadership & Collaboration:Mentor, guide, and inspire a team of designers, providing constructive feedback to foster professional growth and ensure high-quality deliverables . Partner with cross-functional teams, including product managers, developers, copywriters, and marketing strategists, to bring creative concepts to life . Present creative concepts and design rationale effectively to stakeholders, building trust and aligning on project objectives . Innovation & Trends:Stay ahead of the curve by monitoring the latest design trends, digital innovations, and emerging technologies in the software and tech space. Experiment with and integrate AI tools and workflows to enhance the creative process and improve team efficiency . Requirements Experience: 7+ years of experience as an Art Director, Senior Designer, or in a similar creative leadership role, ideally within a software, Saa S, or tech environment . Portfolio: A strong portfolio demonstrating exceptional art direction, brand development, and design across digital and social platforms, preferably with experience in technology products . Technical Skills: Advanced proficiency in industry-standard design tools, including Figma, and the Adobe Creative Suite (Photoshop, Illustrator, InDesign). Experience with motion design (e.g., After Effects) is a strong plus . Leadership: Proven experience leading, mentoring, and managing a design team . System Thinking: Deep understanding of visual systems, UI design, and the ability to create scalable, component-based designs . Collaboration: Excellent communication and presentation skills, with the ability to clearly articulate creative rationale to both technical and non-technical stakeholders . Mindset: High creative standards with an obsessive attention to detail, a strategic mindset, and the ability to manage multiple projects in a fast-paced environment. Preferred Qualifications Experience with 3D design or VFX workflows . Familiarity with front-end development principles (HTML, CSS) . Bachelor’s degree in Graphic Design, Visual Communication, or a related field.