Cost Accounting Manager Jobs in Egypt

<p>We are seeking a dynamic Regional Business Development Manager to drive growth and expand our footprint in the facility management sector across Cairo. This leadership role requires strategic thinking, strong relationship-building skills, and a deep understanding of market trends to identify new business opportunities and cultivate lasting client partnerships. Responsibilities: - Develop and implement regional business development strategies to achieve company growth objectives. - Identify and pursue new business opportunities within the facility management industry in the Cairo region. - Establish and maintain strong relationships with key clients, stakeholders, and industry partners. - Conduct market research to stay updated on competitor activities and industry trends. - Collaborate with internal teams to tailor solutions that meet client needs and enhance customer satisfaction. - Prepare and deliver compelling presentations and proposals to prospective clients. - Negotiate contracts and close deals to maximize revenue and profitability. - Monitor regional sales performance and provide regular reports to senior management. - Represent the company at industry events, conferences, and networking functions. - Lead and mentor junior team members to achieve collective goals.</p><p>- Proven experience in business development or sales roles within the facility management industry. - Strong understanding of the Cairo market and regional business landscape. - Excellent communication, negotiation, and interpersonal skills. - Demonstrated ability to develop and execute successful sales strategies. - Proactive, results-oriented, and self-motivated with a passion for driving business growth. - Ability to build and sustain professional relationships with clients and partners. - Strong analytical skills to assess market trends and competitor activities. - Bachelor's degree in Business Administration, Management, or a related field; MBA is a plus. - Fluency in English and Arabic is highly desirable. - Willingness to travel within the region as required.</p>

<p>We are seeking a dynamic Regional Business Development Manager to drive growth and expand our footprint in the facility management sector across Cairo. This leadership role requires strategic thinking, strong relationship-building skills, and a deep understanding of market trends to identify new business opportunities and cultivate lasting client partnerships. Responsibilities: - Develop and implement regional business development strategies to achieve company growth objectives. - Identify and pursue new business opportunities within the facility management industry in the Cairo region. - Establish and maintain strong relationships with key clients, stakeholders, and industry partners. - Conduct market research to stay updated on competitor activities and industry trends. - Collaborate with internal teams to tailor solutions that meet client needs and enhance customer satisfaction. - Prepare and deliver compelling presentations and proposals to prospective clients. - Negotiate contracts and close deals to maximize revenue and profitability. - Monitor regional sales performance and provide regular reports to senior management. - Represent the company at industry events, conferences, and networking functions. - Lead and mentor junior team members to achieve collective goals.</p><p>- Proven experience in business development or sales roles within the facility management industry. - Strong understanding of the Cairo market and regional business landscape. - Excellent communication, negotiation, and interpersonal skills. - Demonstrated ability to develop and execute successful sales strategies. - Proactive, results-oriented, and self-motivated with a passion for driving business growth. - Ability to build and sustain professional relationships with clients and partners. - Strong analytical skills to assess market trends and competitor activities. - Bachelor's degree in Business Administration, Management, or a related field; MBA is a plus. - Fluency in English and Arabic is highly desirable. - Willingness to travel within the region as required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>1- End-to-End Logistics Management (Export &amp; Import) Plan, execute, and optimize all inbound and outbound logistics activities, including exports of agricultural products and imports of machinery, equipment, fertilizers, spare parts, and operational materials.<br> 2- Freight, Transport &amp; 3PL Management Select, contract, and manage freight forwarders, shipping lines, airlines, and transport providers; negotiate rates; optimize routes and container utilization; and ensure service level compliance.<br> 3- Customs, Government Agencies &amp; Trade Compliance Act as the main point of contact with authorities whenever required, ensuring smooth clearance and full regulatory compliance 4- Export Subsidy File Management Oversee and follow up the export subsidy file, ensuring accurate documentation, timely submission, and full compliance with government subsidy program requirements to maximize financial recovery.<br> 5- Documentation &amp; International Trade Execution Ensure accuracy and completeness of all logistics documentation, including commercial invoices, packing lists, certificates of origin, phytosanitary certificates, bills of lading, airway bills, and insurance documents.<br> 6- Cold Chain, Quality &amp; Asset Protection Safeguard product quality through strict cold chain control for perishable exports; monitor temperature logs; investigate logistics-related quality claims; and protect high-value equipment and machinery during transport.<br> 7- Cost Control, Budgeting &amp; Performance Management Develop and manage the logistics budget; track KPIs such as OTIF, cost per shipment, transit time variance, claims rate, and container utilization; and identify cost-saving and efficiency improvement opportunities.<br> 8- Stakeholder Coordination, Risk Management &amp; Process Improvement Coordinate closely with Farms, Packing Houses, Sales, Quality, Finance, and External Partners; manage logistics risks (port congestion, weather, container shortages, regulatory changes); and drive continuous process improvement and digitization.<br> Annual Bonus Medical Insurance Education: Bachelor’s degree in supply chain management, Logistics, International Trade, Business Administration, or a related field.<br> Professional certification (e.<br>g., CSCP, CILT, FIATA) is a strong advantage.<br> Experience 7-10 years of experience in logistics operations (export &amp; import) , preferably in agri-business, manufacturing, FMCG, or perishables .<br> Proven experience managing international shipments , cold chain logistics, and export documentation.<br> Hands-on experience working with freight forwarders, customs brokers, and shipping lines .<br> Experience in Middle East, Europe, or GCC export markets is a strong plus.<br> Technical &amp; Functional Skills Strong knowledge of: Incoterms Export documentation International trade compliance Cold chain logistics Freight negotiation Proficiency in ERP systems and logistics tracking tools.<br> Strong analytical and reporting skills.<br> Advanced MS Excel and reporting tools proficiency.<br> Competencies &amp; Skillset: Crisis management and problem-solving Attention to detail Commercial acumen Communication Strategic outlook Customer focus Ownership &amp; Accountability</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Manage and oversee the entire Body and Paint workshop operations to ensure high-quality vehicle repair and painting services, maximum customer satisfaction, and operational profitability.<br> Responsibilities: Manage, lead, and develop the Body and Paint workshop team, including technicians and painters.<br> Coordinate workshop activities to ensure timely completion of body repairs and painting tasks.<br> Ensure adherence to company standards and safety regulations within the workshop.<br> Monitor quality control to maintain high standards of work.<br> Manage workshop resources, including tools, equipment, and materials, to optimize efficiency.<br> Develop and manage budgets and schedules for the workshop operations.<br> Oversee customer communication to ensure satisfaction and address any concerns related to body and paint services.<br> Implement continuous improvement initiatives to enhance workshop productivity and service quality.<br> Ensure compliance with warranty and insurance policies related to body and paint repairs.<br> Bachelor’s degree in mechanical engineering, automotive technology, or a related field.<br> 5+ years of experience in body and paint workshop management within the automotive industry.<br> Strong knowledge of automotive body repair and painting techniques.<br> Excellent leadership and team management skills.<br> Good understanding of workshop safety standards and procedures.<br> Strong organizational and communication skills.<br> Ability to manage budgets and resources effectively.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing direct-to-consumer health and wellness company focused on creating clean, plant-based herbal remedies that promote long-term wellness through natural medicine. Backed by significant growth and strong leadership, the company is transforming the intersection of wellness, food, and preventative healthcare. They are seeking a <strong>Growth Marketing Senior Manager</strong> to lead performance marketing strategy, drive customer acquisition, and accelerate revenue growth across multiple digital channels.</p><br>Role Overview<p>The <strong>Growth Marketing Senior Manager</strong> will be responsible for developing and executing comprehensive growth marketing strategies across paid media, creative strategy, customer acquisition, attribution, and performance analytics. The <strong>Growth Marketing Senior Manager</strong> will oversee media buying, creative development, forecasting, campaign optimization, and cross-functional marketing initiatives while leading high-impact growth programs that drive measurable business results. This role is ideal for an experienced performance marketer who thrives in high-growth environments and enjoys combining strategic leadership with hands-on execution.</p><br>Location<p><strong>Fully Remote | 9:00 AM – 5:00 PM EST</strong></p><br>Key ResponsibilitiesGrowth Strategy &amp; Performance Marketing<ul><li><p>Develop and execute comprehensive digital growth marketing strategies that support revenue objectives.</p><br></li><li><p>Lead paid customer acquisition initiatives across DTC, Amazon, and retail channels.</p><br></li><li><p>Own media planning, buying, optimization, and budget allocation across multiple advertising platforms.</p><br></li><li><p>Continuously optimize acquisition funnels using performance data and customer insights.</p><br></li></ul>Paid Media Management<ul><li><p>Manage paid advertising campaigns across Meta, Google, YouTube, and additional paid social platforms.</p><br></li><li><p>Evaluate and expand into emerging advertising channels as appropriate.</p><br></li><li><p>Monitor campaign performance and optimize budgets to maximize ROAS and business growth.</p><br></li><li><p>Identify new opportunities to improve paid media efficiency and customer acquisition.</p><br></li></ul>Creative Strategy &amp; Campaign Execution<ul><li><p>Lead creative advertising strategy where creative assets serve as primary audience targeting mechanisms.</p><br></li><li><p>Source competitive advertising concepts and develop creative briefs.</p><br></li><li><p>Oversee production and delivery of advertising assets with internal teams and external partners.</p><br></li><li><p>Ensure messaging aligns with customer needs, brand positioning, and growth objectives.</p><br></li></ul>Cross-Functional Marketing Leadership<ul><li><p>Partner with lifecycle marketing, ecommerce, retail, product, engineering, and brand marketing teams.</p><br></li><li><p>Develop integrated marketing campaigns that support business growth across channels.</p><br></li><li><p>Advocate for improvements across the customer acquisition and conversion funnel.</p><br></li><li><p>Collaborate with senior leadership on strategic marketing initiatives.</p><br></li></ul>Analytics, Attribution &amp; Optimization<ul><li><p>Develop a deep understanding of marketing attribution and conversion performance.</p><br></li><li><p>Establish KPIs, forecasting models, and performance reporting aligned with company objectives.</p><br></li><li><p>Monitor ROAS, customer acquisition costs, customer lifetime value, and overall marketing effectiveness.</p><br></li><li><p>Conduct experiments, analyze results, and implement data-driven optimizations.</p><br></li></ul>Innovation &amp; Team Leadership<ul><li><p>Stay current on industry trends, emerging technologies, and new advertising platforms.</p><br></li><li><p>Foster a culture of creativity, accountability, innovation, and continuous improvement.</p><br></li><li><p>Mentor and guide marketing team members to execute high-impact campaigns.</p><br></li><li><p>Promote operational excellence across growth marketing initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3–5 years</strong> of experience in growth marketing with an emphasis on creative strategy and paid media.</p><br></li><li><p>Experience managing paid advertising across Meta, Google, and YouTube.</p><br></li><li><p>Experience developing and executing customer acquisition strategies.</p><br></li><li><p>Experience leading media planning and buying initiatives.</p><br></li><li><p>Experience collaborating with cross-functional marketing, product, and engineering teams.</p><br></li><li><p>Experience working within high-growth or startup environments.</p><br></li><li><p>Experience leading or mentoring marketing team members.</p><br></li><li><p>Experience managing marketing performance reporting and forecasting.</p><br></li></ul>Skills<ul><li><p>Strong understanding of performance marketing and paid media strategy.</p><br></li><li><p>Strong creative strategy and advertising campaign development skills.</p><br></li><li><p>Strong analytical skills with the ability to interpret marketing data and attribution.</p><br></li><li><p>Experience optimizing ROAS, CAC, CLTV, and conversion funnels.</p><br></li><li><p>Excellent project management and organizational skills.</p><br></li><li><p>Strong communication and stakeholder management skills.</p><br></li><li><p>Experience with Meta Ads.</p><br></li><li><p>Experience with Google Ads.</p><br></li><li><p>Experience with YouTube Ads.</p><br></li><li><p>Familiarity with TikTok Ads and TikTok Shop Ads is preferred.</p><br></li><li><p>Ability to develop creative briefs and advertising concepts.</p><br></li><li><p>Strong leadership and decision-making abilities.</p><br></li><li><p>Passion for continuous optimization and experimentation.</p><br></li></ul>What Success Looks Like<ul><li><p>Paid marketing campaigns consistently achieve growth and revenue objectives.</p><br></li><li><p>Customer acquisition funnels demonstrate measurable improvements in conversion and efficiency.</p><br></li><li><p>ROAS, CAC, and CLTV metrics meet or exceed business goals.</p><br></li><li><p>Creative strategies consistently produce high-performing campaigns.</p><br></li><li><p>Cross-functional marketing initiatives are successfully executed across multiple channels.</p><br></li><li><p>Marketing reporting and attribution provide clear, actionable insights for leadership.</p><br></li><li><p>The growth marketing team operates with accountability, innovation, and continuous improvement.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join one of the fastest-growing brands in the health and wellness industry. As the <strong>Growth Marketing Senior Manager</strong>, you'll lead customer acquisition strategy, oversee multi-million-dollar growth initiatives, collaborate with executive leadership, influence brand growth across digital channels, and help shape the future of a rapidly scaling consumer business.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for an Assistant Manager Demand Planning to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data.</p><p>Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices. Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports</p><p>Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC</p><p>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</p><p>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization</p><p>Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores</p><p>Guidance to store supervisors and admins to ensure smooth workflow</p><p>Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><h2 >About the Role</h2><p >As an Associate Manager, Manufacturing Operations, you will lead daily production processes, ensuring alignment with production plans, quality standards, and safety requirements. You will collaborate cross-functionally with Planning, Quality, Maintenance, and Warehouse teams to deliver efficient and uninterrupted operations while driving continuous improvement initiatives such as LEAN and TPM.</p><h2 >About the Team / Department</h2><p >You will join a dynamic Manufacturing Operations team focused on delivering operational excellence in a fast-paced FMCG environment. The team collaborates closely with Supply Chain, Quality, Engineering, and Logistics to meet business goals and serve customers effectively.</p><h2 >Responsibilities</h2><ul ><li >Execute production plans in coordination with Factory Planning to meet volume, timing, and quality targets</li><li >Lead and supervise production teams, ensuring clear accountability, performance, and adherence to standards</li><li >Monitor and improve production line performance using KPIs and performance management tools</li><li >Ensure product quality by maintaining process control, minimizing waste, and reducing scrap levels</li><li >Drive continuous improvement initiatives using TPM and Lean methodologies</li><li >Maintain compliance with Safety, Health &amp; Environment (SHE) standards and promote a safety-first culture</li><li >Collaborate with Maintenance to ensure equipment reliability and optimal performance</li><li >Oversee SAP production order execution, variance analysis, and inventory accuracy</li><li >Lead warehouse coordination and finished goods flow to ensure smooth logistics operations</li><li >Develop and coach team members, enabling skill-building and career progression</li></ul><h2 >Experience You ll Bring</h2><ul ><li >Bachelor s degree in Engineering or a related field</li><li >Minimum 8 years of experience in Manufacturing Operations within FMCG or similar industries</li><li >Experience managing production teams and driving operational performance</li></ul><h2 >Behaviors You ll Need</h2><ul ><li >Strong leadership and team development capability</li><li >Results-oriented with a focus on efficiency and cost optimization</li><li >Analytical mindset with the ability to interpret KPIs and drive action</li><li >Collaborative and effective communicator across functions</li></ul><p >This role isn't eligible for international relocation</p><p >You must be legally eligible to work in the country</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities. Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums. Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness. Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review. Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes. Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders. Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations. Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training &amp; Competency requirements. Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance. Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence. Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence. How you ll help us make health happen: Deliver the agreed customer service experience through: Coaching, developing and leading a highly skilled team Managing absences to the agreed standard Dealing with any performance issues Complete regular 121s with all team members Managing team performance and ensuring the agreed service experience Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling Ensure that resources are managed in line with the workforce plan Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment Hold regular team meetings to ensure good quality two way communication Support recruitment as required Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. Ensure there are high levels of team working and that the team is aligned and engaged with Bupa s purpose and goals Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function Responsible for discovering and implementing potential opportunities for improving the customer experience. Adherence to required regulatory guidelines and specifically FRA regulations Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. Role specific accountabilities This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities . Accountable for design, delivery &amp; adherence to Global regulatory complaints processes and frameworks To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global s focal point with the relevant regulators . To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa s values and best practice in complaint handling. Management of reporting in relation to complaints for the Regulators, Compliance and wider business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Key Skills</b> / Qualifications needed for this role: As this is a regulated role within BEI , the following skills are required : Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes. Strong performance management and mentoring capabilities. Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements. Proven experience in talent management, succession planning, coaching, and performance development. Experience in managing teams while fostering an inclusive and collaborative working environment. Experience leading organizational change, transformation initiatives, and the implementation of new operating models. Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs Relevant qualification in complaint handling environment or regulated role or related studies is preferred Experience producing management reports, dashboards, and performance metrics. Proficiency in identifying trends and recommending service improvements. strong Stakeholder and customer relationship management skills Strong decision-making, negotiation, and conflict-resolution abilities Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans. Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management. Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations. Ability to translate regulatory requirements into operational processes, controls, and team objectives.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>#LI-Remote<br>This is a field-based and remote opportunity supporting key accounts in an assigned geography.<br>Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>Company will not sponsor visas for this position.<br>The Manager, Cardiovascular Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems within the cardiovascular brand portfolio. This role involves developing and implementing strategic business plans, collaborating with various departments to execute institution-centric programs, and building key business relationships with senior partners. The Manager, Cardiovascular Priority Accounts will engage with decision makers to enable account buying and HCP ordering of Novartis products, while generating insights into new business opportunities. Expertise in Institutional Selling, the US healthcare landscape, and health system structures are essential.<br><p><b>Job Description</b></p><br><br><p><b><span>Key Responsibilities:&nbsp; </span></b></p><br><br><ul><li><span>Accountable for building institutional advocacy around formulary adoption of cardiovascular brands to drive appropriate utilization of approved products, while enabling demand by developing, coordinating, and implementing a strategic business plan for identified top Priority Accounts and Affiliated Healthcare Systems.</span></li><li><span>Build relationships with administrative decision makers, clinical, operational, and financial partners to optimize pathways, transitions of care, treatment protocols, and other workflow enablement and conduct periodic needs assessments with key customers to tailor and communicate insights and activities, engaging with partners to implement new strategies and tactics.</span></li><li><span>Identifies and enables injection locations suitable to account archetype and pathway, working with administrative stakeholders and cross-functional teams to integrate workflow and EMR.</span></li><li><span>Possesses basic knowledge of inpatient vs. outpatient billable reimbursement to ensure the strategic account plan is appropriate and understands market and customer economics and access models, including payment programs and industry trends. Maintains general awareness of Novartis price offerings and ensures account administrators are informed about available offerings.</span></li><li><span>Collaborate with local partners to create and maintain targeted institutional-specific business plans reflecting an understanding of local market forces influencing product sales.</span></li><li><span>Demonstrates expertise in disease state, marketplace, competitors, industry, and cross-functional activities to anticipate and address business opportunities and challenges.</span></li><li><span>Provides product and disease state presentations to physicians and their staff, building key business relationships within accounts while leading cross-functional teams to create, implement, and update business plans to achieve product goals.</span></li><li><span>Supports cross-functional team members in identifying key business opportunities and diagnosing critical business and implementation issues within assigned Priority Accounts and Affiliated Healthcare Systems.</span></li></ul><br><p><b>Essential Requirements: </b></p><br><br><ul><li>Bachelor’s degree required from 4-year college or university.</li><li>5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, and has 2+ years’ experience in specialty buy-and-bill. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.</li><li>2+ years’ experience managing complex accounts, including major academic centers and hospitals, with extensive account management expertise.</li><li>Must possess an extensive understanding of the cardiovascular community and demonstrate a strong track record of expertise in therapeutic area and product knowledge.</li><li>Extensive business experience, with proven capability to collaborate and work across different functions in a matrix environment to develop strategic account plans that align with customer and organization objectives.</li><li>Exhibited extensive customer and cross-functional expertise, combined with an understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.</li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.</li></ul><br><p><b>Desirable Requirements: </b></p><br><br><ul><li>Experience calling on assigned cardiovascular accounts.</li><li>Two different types of cross-functional roles/experience (Marketing, Medical, Market Access and Reimbursement and/or Sales Leadership).</li></ul><br><p><b>Driving is an Essential Function of this Role: </b>Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><br><br><br><p><b>COVID-19 Vaccine Policy </b>(customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><br><br><br><p><b>For Field Roles with a Dedicated Training Period</b>: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><br><br><br><p><b>Novartis Compensation Summary</b><b>:</b></p><br><br><p>The salary for this position is expected to range between $145,600 and $270,400 per year.</p><br><br><br><p>The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><br><br><br><p>Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><br><br><br><p>US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p><br><br><br><p><b>EEO Statement:</b></p><br><br><br><p>The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.&nbsp;</p><br><br><br><p><b>Accessibility and reasonable accommodations</b></p><br><br><br><p><span>The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to <span>us.reasonableaccommodations@novartis.com</span> or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</span></p><br><br><br><p><b>Salary Range</b></p><br><br>$145,600.00 - $270,400.00<br><p><b>Skills Desired</b></p><br><br>Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Organize the transition to 3pl, manage relations, and secure Talabat with Egypt best practices. Accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports Managing stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores Guidance to store supervisors and admins to ensure smooth workflow Works closely and guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected. Leading a team of 4 Demand planners</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Past experience in FMCG in demand planning and replenishment is a must</li><li>Past Experience in Warehouse management or 3pl partner relation is a must</li><li>Data and detail-oriented</li><li>Tech-Savvy</li><li>Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders</li><li>Leads, coordinating, and facilitating the work of others, have supervisory responsibilities</li><li>Takes a broad perspective to problems and spots new, less obvious solutions</li><li>Performs a variety of the most complex tasks and/or leads one or more teams</li><li>Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a skilled Localization Associate Project Manager to join our dynamic team. In this role, you will manage project workflows by coordinating tasks, ensuring timely communication, maintaining quality standards, and delivering projects on schedule while meeting client expectations. Duties and Responsibilities: Respond to client emails promptly for efficient communication. Confirm project requirements, align workflows, assign tasks, and track progress for efficiency. Coordinate with the production team, including Project Managers (PMs) and Vendor Managers (VMs), to ensure smooth task execution. Develop project plans with clear timelines and budgets, keeping projects on track and aligned with client expectations. Maintain communication with clients and vendors, providing updates, confirming deadlines, addressing issues, and discussing progress or changes. Oversee quality assurance by coordinating with linguists and vendors to ensure accuracy and adherence to client specifications. Prepare, review, and deliver files to clients by the deadline, meeting quality standards. Manage and close POs for proper documentation and billing. Maintain strong client relationships by addressing requests, providing solutions, and managing accounts. Identify opportunities to optimize workflows, improve efficiency, and enhance quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in business administration or a related field 1-2 years of experience in a similar role Excellent verbal and written English Certificate and or knowledge including planning, budgeting, risk management, etc Solid understanding of CAT and QA Tools Knowledge of Localization services like MTPE, DTP, Media, Elearning, AI Basic knowledge of Localization Engineering</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and customer-oriented Assistant Guest Relation Manager to join our team . In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Relation Manager in overseeing the daily operations of our hotel's front-of-house services. Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests Assist in optimizing hotel occupancy and room rates to maximize revenue Handle guest complaints professionally and effectively, ensuring prompt resolution Support the Guest Relation Manager in operating a highly proficient and productive guest services department Conduct and assist in training programs for the Guest Service team Collaborate with other departments to ensure seamless guest experiences Implement and maintain standard operating procedures for the guest service department Monitor and improve systems and procedures to enhance operational efficiency Assist in managing reservations and coordinating with housekeeping for room readiness Contribute to sales efforts by promoting hotel services and special offers Ensure compliance with health and safety regulations Participate in departmental meetings and continuous improvement initiatives</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li><li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li><li>Excellent customer service skills with a focus on guest satisfaction</li><li>Demonstrated leadership abilities and experience in training and developing team members</li><li>Strong problem-solving skills and ability to handle guest complaints effectively</li><li>Proficiency in hotel management software and reservation systems</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Detail-oriented with strong organizational skills</li><li>Sales-oriented mindset with the ability to upsell hotel services</li><li>Flexibility to work varying shifts, including weekends and holidays</li><li>Knowledge of health and safety regulations in the hospitality industry</li><li>Familiarity with the local area and attractions in Coimbatore is a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Main Purpose of Job<br> </strong>Execute overall category development &amp; growth within the country, by driving focus on Channel/customer plans based on shopper insights, while implementing the commercial execution agenda. Combined with delivering the compelling selling stories for the customers within the country, to deliver on the categories strategies and growth expectations. <strong> <br> <br>A DAY IN THE LIFE </strong>Commercial Process: Input into the ICP process within the respective category/categories within their respective OPCs/countries to ensure timely cross-functional input, with alignment to the key Category, Brand, Channel, Shopper and Customer growth opportunities and activation platforms. Ensure customer plans are aligned to the cluster category and channel priorities Strategic Revenue Management (SRM): Implement Strategic Revenue Management as a way of working for the category, ensuring opportunities are worked on during the key times of year e.g. ICP and becomes part of the day to day working for the GD community in the OPC, for the category. Category insights to be fed into the MBPC process. <br>Category Strategy : implement the Omni-Channel Category strategy, delivering Customer, Category &amp; Nestle Growth (The triple win). Drive the relationships with the prioritised customers in order to be the preferred supplier through a deep understanding of their needs <br>Channel 360: Execute the channel plans to win at the Point of Purchase, within the country, for the category. Ensure category specificities are understood and aligned where it could impact the overall cluster approach. <br>Shopper: Ensure the needs of the category in the country/OPC are met by executing the shopper research agenda. Drive the understanding of the shopper in the category internally and with key customers, ensuring commercial plans have shopper data &amp; insights embedded throughout. <br> <strong> <strong> <br>ARE YOU A FIT?</strong> </strong> <br>2-3 years of experience in a commercial role (Sales/Marketing) with a proven track record of delivering on results while being able to: - Solid understanding of Shopper need states, trends &amp; shopping missions- Solid underdstanding of Wholesalers, Hypermarkets, E-retailers, convenience etc.), their Strategies &amp; trends with a full overview on the retaill landscape - Good commercial understanding pricing &amp; promotions <br>Core knowledge of the 10 Nestl Corporate Business Principles and expert knowledge in our areas of responsibility.<br>Strong knowledge of key business processes (ICP, MBP &amp; DF, DCG, BBNW, Marketplace)<br>Nestle Management and Leadership principles.<br>Strong understanding of shopper, market intelligence sources, category/channel/shopper trends.<br>Deep knowledge of key commercial functions and priorities. Customer Management. </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>SCOPE</strong> </div> <div> Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested.</div> <div> <br> </div> <div> <strong>OVERALL OBJECTIVES</strong> </div> <div> The job of <strong>Assistant Groups &amp; Events Manager</strong> is executed satisfactorily when:</div> <ul> <li> The Hotel achieves its Financial Objectives.</li> <li> The Group and Events Sales team that the person works with achieves their Revenue Objectives.</li> <li> The person achieves their Personal Objectives.</li> </ul> <div> <br> </div> <div> <br> <br> </div> <div> At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers daily activities. The Assistant manager of groups &amp; events<strong> </strong>fulfils <em>their</em> role as a Talent Development Ambassador when:</div> <ul> <li> They actively support and implement Talent Development initiatives as a part of their daily activities.</li> <li> They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.</li> <li> They support and initiate transfer, cross exposure and task force assignments for their team.</li> <li> They personally conduct performance evaluations with their team on a regular basis and take personal interest for their talents development plans.</li> <li> They recruit and select potential talent according to current and future department, hotel and Kempinski s needs including conducting interviews for positions in their department.</li> </ul> <div> <strong>AIN RESPONSIBILITIES</strong> </div> <div> <br> </div> <ul> <li> Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events.</li> <li> Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. </li> <li> Direct receipt, qualification and coordination of event &amp; group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor.</li> <li> Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt.</li> <li> Apply the Kempinski MICE SOP s from Group Enquiry to Contracting. </li> <li> Ensure the ideal and most effective utilization of the Meeting and Conference Rooms.</li> <li> Carry out site inspections with potential MICE clients in coordination with the Field Sales department.</li> <li> Realize up sell possibilities to meet and surpass Group &amp; Event budget goals.</li> <li> Thoroughly input, supervise and maintain the requests in the Opera S&amp;C System according to the data input standards.</li> <li> Create activities to ensure ongoing maintenance of bookings.</li> <li> Generate proper proposals and contracts.</li> <li> Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.</li> <li> Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups &amp; Events Coordinator). </li> <li> Ensure a proper handover of the converted business to the Event Manager / Groups &amp; Events Coordinator with all relevant information forwarded.</li> <li> Introduce the Event Manager / Groups &amp; Events Coordinator to the client.</li> <li> Conduct Exit Interviews with important customer after their event asking for future business.</li> <li> Cross-sell to other hotels within the Kempinski Group (and GHA).</li> <li> Regular competition checks.</li> <li> Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.</li> <li> Properly maintain LOS/CAN and UNC business.</li> <li> Further administrative tasks and other possible assigned duties.</li> <li> Perform any other duties as assigned to them by management.</li> </ul> <div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><b> EDUCATION</b>: College Degree in Hospitality required,University graduate <br> <br>EXPERIENCE: Previous experience of minimum two (2) years in luxury hotels is required. Previous experience in Groups &amp; Events management, Reservations or Sales preferred.<br> <br>LANGUAGE: Ability to work and communicate in a multinational environment:<br>Local language excellent oral and written skills (as applicable)<br>English excellent oral and written skills<br>Additional language - beneficial<br> <br> <br> </div> <div> <br> </div><p></p></section>

<p>Car sales manager&nbsp;</p><p>Auto spare parts sales manager&nbsp;</p><p>Entertainment&nbsp;</p><p>Events organiser&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>As the Partner Development Manager, you will be responsible for building, managing and scaling channel partnerships for Intella, focusing on creating sustainable growth through alliances with system integrators, distributors and resellers.<br> You will enable partners to deliver intella solutions at scale with the aim of generating qualified leads.<br> Partners Recruitment, Onboarding &amp; Enablement · Manage the relationship with existing regional channel partners, including day-to-day relationship management and establishing productive, professional relationships with key personnel in assigned partner accounts.<br> · Build new partnerships across the MEA region in alignment with Intella’s go-to-market strategy · Enable and train relevant partner stakeholders to be able to demo and generate business leads for intella’s solutions Partners Account Management · Build strong relationships with relevant partners’ stakeholders to facilitate communication and collaboration · Plan and execute joint go-to-market and customer acquisition activities with the partners, for both enterprise and SMB scale motions · Participate in the partner planning process focusing on mutual performance goals, revenue targets, and main milestones governing the success and profitability of the partnership · Build partner commercial constructs and ensure partner compliance with established agreements Through-Partner Pipeline Generation · Engage with the partner to generate a qualified leads pipeline of enterprise accounts · Act as a liaison between intella’s enterprise sales team and channel partners, introducing qualified leads and ensuring robust communication between the partner and intella sales team throughout the sales process.<br> · Design and manage through-partner SMB scale motions Job Specification: • Previous experience in similar roles driving B2B channel sales for technology solutions • Previous experience driving scale motion through partners • 5 to 7 years of experience • MEA Region – multi-country territory experience</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>JOB TITLE</strong><br>Manager - Client Services | MAF Retail | Head Office Egypt</p><br><br><br><p><strong>ROLE SUMMARY</strong></p><br><br><p>The Manager – Client services is responsible for managing brand and agency relationships, driving media revenue through growth and ensuring delivery of high-performing, data led advertising solutions across our retail media ecosystem.</p><br><br><p><br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Deliver and exceed sales targets by driving adoption of retail media products across digital, in-store and omni-channel touchpoints.</li><li>Oversee your clients’ campaigns planning, execution and delivery while regularly communicating performance results.</li><li>Develop &amp; sell tailored media proposals that drive effective and high return retail media campaigns.</li><li>Understand the value of MAF Precision Media’s competitive offerings and pricing and articulate MAF Precision media benefits in a manner meaningful to the customer.</li><li>Contribute to the continuous evolution of the retail media proposition, helping shape new formats and commercial opportunities.</li><li>Build and manage a robust sales pipeline and monthly sales forecast as well as activity tracking.</li><li>Serve as the main point of contact for brand and agency partners, managing day-to-day relationships, by developing a deep understanding of client business objectives, brand priorities and marketing calendars to identify opportunities for collaboration.</li><li>Work hand in hand with the commercial team to generate synergies and ensure the correct approach for any given brand, understanding the countries strategy to build campaigns that deliver against brands KPIs.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Marketing, Business, Economics, Communication, or any other related field .</li><li>Master’s Degree in related field is preferred.</li><li>5+ years experience in client management, media sales or digital advertising.</li><li>Online advertising, digital media, or analytics sales experience with global and regional accounts.</li><li>Must have significant success in media sales, with a specific focus on digital display from either retailer, publisher or media agency. (retail media experience highly desirable).</li><li>Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Health, Safety, Security, and Environment<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>July 14, 2026<p><br><b>Business Unit:</b></p><br>Integrated Gas<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Profile Summary</b></p><br><p>The HSE DGM (Deputy General Manager) is a Shell employee seconded to Rashpetco Company and a member of the Rashpetco Leadership Management Team, reporting to the Rashpetco General Manager and Managing Director (MD). The role provides strategic HSE leadership for the COMPANY, ensuring regulatory compliance, strong governance, and sustained improvement in safety, environmental and asset integrity across all activities.</p><br><p>Jointly with the HSE General Manager (national counterpart) provides advice and expert support to the Rashpetco MDs and to the Company Leadership team in driving improvements in HSE performance.&nbsp;</p><br><p>The job holder will have functional link with Shell Egypt Assets HSE Manager to support alignment in key areas with the Shell Safety, Environment, Asset Management Standards, providing input into the risk analysis and management process for Shell Egypt N.V.&nbsp;</p><br><p><b>Job Description:</b></p><br><ul><li>Accountable to the Rashpetco Managing Director for executing his HSE duties as defined in the HSE Management System Documentation, in a professional and timely manner.</li><li>Accountable for delivery of the requirements under the relevant areas of Shell Safety, Environment, Asset Management Standards and associated mandatory standards applicable to Non-Operated Venture (NOV) operations.</li><li>Provides strategic advice &amp; direction for managing HSE in Operations, Drilling and Project activities and their associated contractors.</li><li>Develop and lead a journey of safety culture change from reactive to proactive through persistent observation, intervention, and constructive feedback. ·</li><li>Oversee the development and implementation of the company annual and 3-year HSE plans.</li><li>Influence the company to adopt key Shell HSE improvement tools, initiatives and assurance processes.</li><li>Ensure that the company is compliant in the matter of process safety including safety cases and asset integrity, in regular auditing supported by coaching to enhance understanding of the related risks, hazards and mitigation measures.</li><li>Agree the company HSE KPI’s and monitor performance.</li><li>Oversee the company Crisis Management and Incident Investigation systems and processes.</li><li>Actively participate in Senior Management Meetings, monthly HSE committee meetings and technical committee meetings e.g. partners’ HSE meetings and EGAS monthly HSE meetings.</li><li>Oversee the monitoring of environmental performance across the company.</li><li>Manage HSE assurance activities to ensure that HSE issues are being adequately identified and managed. Monitor action plan progress and provide assurance to the Managing Director.</li></ul><p><b>Knowledge, Competencies and Skills</b></p><br><ul><li>University level degree in engineering or another relevant field.</li><li>Minimum 20+ years’ experience in Oil &amp; Gas industry in Technical Safety/HSE.</li><li>Demonstrated professional competence in personal, operational, and process safety, as well as environmental management in the context of GHG/energy management and effluent/waste.</li><li>Firsthand exposure to venture and joint venture management, aware of business governance, risk management, performance improvement management, financial/contracts, and procurement governance controls.</li><li>Knowledge of HSSE industry codes and their application and interpretation in projects</li><li>Skill level for Technical Safety tools including HSE Cases, Bowties, HAZID, HAZOP, Layout Reviews and Optimization etc.</li><li>Hands-on experience of project work including design, engineering, contractor selection and management, construction, commissioning, workplace safety and emergency response.</li><li>Good working knowledge of Environmental Management including 14001 systems, EIAs, air and water quality requirements, waste management, greenhouse gas reduction, sustainable development and biodiversity.</li><li>Good working knowledge of Occupational Health Management, including Health risk assessments, health compliance monitoring, COSHH/MSDS, pandemic planning, medical emergency response, noise/health impact monitoring, drinking water analyses, food hygiene inspections and medical fitness examinations.</li><li>Hands-on experience of HSE auditing (Team Leader role), previous formal training desirable.</li><li>Excellent communication, influencing, stakeholder’s management and interpersonal skills to face changes and conflicts.</li><li>Able to persuade and influence range of partners and stakeholders.</li><li>Target-orientated and self-motivated, able to work under minimum supervision</li><li>Able to produce concise, well-structured reports and management system documents in English.</li><li>For offshore and remote location visits the job holder should be medically fit, and able to undertake offshore survival training.</li></ul><p><b>Organizational Structure (Internal/ External Interaction)</b></p><br><p>Lead a community of national staff between Cairo office and Idku site made up of diverse HSE functions and administrative staff to provide significant input for the development and implementation of cohesive short term and long term HSE strategies.</p><br><p>The job will involve frequent travel between Cairo and the Idku gas hub, offshore facilities and offshore drill rigs, Abu Qir base, waste disposal sites and other project locations and sites/premises.</p><br><p>Internally: the job holder interfaces with colleagues within the HSE Department and Operations, Drilling and Project personnel from General Managers down. &nbsp;</p><br><p>Meanwhile, will also be required to establish good working relationships with colleagues at management levels within Shell Egypt. The job holder will be required to work closely with the Shell Egypt HSE function to ensure alignment between Rashpetco and Shell. &nbsp;</p><br><p>Externally: the job holder interfaces with Egyptian HSE regulators, EGAS personnel and representatives from other oil and gas companies within, and external to Egypt.&nbsp;The job holder will be an advocate to stakeholders of Shell's approach to HSE risk management; will interface with contracting partners and other external stakeholders.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB TITLE</span></strong><span><br><span>Manager, Customer Care | MAF Global Solutions | Global Solutions Egypt</span><br><strong><span>ROLE SUMMARY</span></strong><br><span>The Manager of Customer Care is responsible for the execution of customer care initiatives, operational delivery, vendor governance, and customer experience across all MAF business units. The role delivers customer care initiatives, supports technology enhancements, and manages vendor relationships in line with the Group Customer Care Policy and the strategy set by the Senior Manager of Customer Care Solutions.</span><br><strong><span>ROLE PROFILE</span></strong></span></p><br><br><ul><li><span>Execute customer care and outsourcing strategies while supporting the transformation of the contact centre operating model.</span></li><li><span>Align operational plans with business objectives and monitor customer engagement performance</span></li><li><span>Manage end-to-end vendor governance, ensuring service quality, SLA compliance, and contract adherence</span></li><li><span>Conduct audits, mystery shopping, and performance evaluations to maintain quality standards.</span></li><li><span>Oversee contact centre operations including agent lifecycle management and service desk activities.</span></li><li><span>Monitor KPIs and SLAs, leveraging customer insights (NPS, CRM data, VoC) to drive improvements.</span></li><li><span>Perform root cause analysis and implement continuous improvement initiatives across customer journeys,</span></li><li><span>Support forecasting, headcount planning, and cross-functional collaboration with Business Units and vendor.</span></li></ul><p><span><br><strong><span>REQUIREMENTS</span></strong><br></span></p><br><br><ul><li><span>Bachelor’s degree with 8+ years of experience in contact centre operations.</span></li><li><span>Strong knowledge of contact centre KPIs (NPS, CSAT, CES, SLA, FCR, etc.).</span></li><li><span>Proven experience in vendor management and outsourcing governance.</span></li><li><span>Hands-on experience with CRM systems, telephony, and customer analytics tools.</span></li><li><span>Strong analytical, organizational, and stakeholder management skills.</span></li><li><span>Excellent communication skills in English and Arabic, with GCC experience being a plus.</span></li></ul><p><span><br><strong><span>WHAT WE OFFER</span></strong><br></span></p><br><br><ul><li><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</span></li><li><span>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</span></li><li><span>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></li></ul> <br> </div>

<p>Are you ready to revolutionize financial operations and drive technological advancement? We are seeking a dynamic and skilled <strong>Accounting &amp; ERP Implementation Specialist</strong> to join our forward-thinking team in Giza, Egypt. This is an incredible opportunity to leverage your accounting expertise and passion for systems to shape the future of our financial infrastructure.</p><p><strong>Overview:</strong> As an Accounting &amp; ERP Implementation Specialist, you will be at the forefront of integrating cutting-edge ERP solutions with our core accounting functions. Your mission will be to streamline processes, enhance data accuracy, and empower our teams with robust financial tools. This on-site role is perfect for an experienced professional eager to make a tangible impact.</p><ul><li><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Lead ERP Implementations:</strong> Drive the successful implementation and optimization of ERP systems, focusing on financial modules to meet organizational needs.</p></li><li><p><strong>Business Process Optimization:</strong> Analyze existing accounting workflows, identify inefficiencies, and design improved, automated processes within the ERP framework.</p></li><li><p><strong>Financial System Integration:</strong> Ensure seamless integration between ERP modules and other financial software, maintaining data integrity and consistency.</p></li><li><p><strong>Data Migration &amp; Analysis:</strong> Oversee the accurate migration of financial data, perform rigorous data analysis, and develop insightful financial reports.</p></li><li><p><strong>Stakeholder Collaboration:</strong> Work closely with accounting, IT, and operational teams to gather requirements, provide training, and ensure user adoption.</p></li><li><p><strong>Problem-Solving &amp; Support:</strong> Act as a subject matter expert, troubleshooting system issues and providing ongoing support to end-users.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> You will regularly engage with advanced <strong>ERP Systems</strong>, apply sound <strong>Accounting Principles</strong>, and master intricate <strong>Financial Reporting</strong>. Proficiency in <strong>Microsoft Excel</strong> and <strong>SQL</strong> is essential, alongside familiarity with various <strong>Financial Software</strong>. Your ability to drive <strong>System Implementation</strong> and lead <strong>Business Process Optimization</strong> will be key.</p></li><li><p><strong>Growth Opportunities:</strong> This role offers a clear pathway for professional development in both accounting and technology. You will gain invaluable experience in complex system integrations, project leadership, and strategic financial planning, with opportunities to expand your influence across diverse business functions.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team environment where innovation is celebrated, and continuous learning is encouraged. We value proactive problem-solvers and strong communicators who are passionate about delivering excellence.</p></li><li><p><strong>Impact:</strong> Your contributions will directly enhance our financial accuracy, operational efficiency, and strategic decision-making capabilities. You will play a pivotal role in modernizing our financial landscape and setting the stage for sustained growth.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience &amp; Expertise:</strong></p><ul><li><p>A minimum of <strong>1-3 years of proven experience</strong> in accounting roles with a strong focus on ERP systems or financial system implementation.</p></li><li><p>Demonstrated success in <strong>System Implementation</strong> and <strong>Business Process Optimization</strong> within an accounting or finance context.</p></li><li><p>Proficiency in applying core <strong>Accounting Principles</strong> and generating precise <strong>Financial Reporting</strong>.</p></li><li><p>Experienced career level, ready to take ownership and drive impactful projects.</p></li></ul></li><li><p><strong>Technical Prowess:</strong></p><ul><li><p>Exceptional command of various <strong>ERP Systems</strong> and specialized <strong>Financial Software</strong>.</p></li><li><p>Advanced skills in <strong>Microsoft Excel</strong> for data manipulation and reporting.</p></li><li><p>Solid understanding and practical experience with <strong>SQL</strong> for data querying and analysis.</p></li><li><p>Strong capabilities in <strong>Data Analysis</strong> to extract actionable insights.</p></li></ul></li><li><p><strong>Critical Capabilities:</strong></p><ul><li><p>Proven ability in <strong>Project Management</strong>, ensuring timely and successful project delivery.</p></li><li><p>Outstanding <strong>Communication Skills</strong>, both written and verbal, for effective stakeholder engagement.</p></li><li><p>Superior <strong>Problem-Solving</strong> abilities to navigate complex challenges and implement effective solutions.</p></li><li><p>Experience with <strong>Change Management</strong> and <strong>Process Documentation</strong>.</p></li><li><p>Adept at <strong>Stakeholder Management</strong>, building consensus and fostering collaboration.</p></li></ul></li></ul><p></p>