Contract Representative Jobs in Egypt

Location: Giza, 6 October City, Egypt<br><br>Requisition ID: 84125 <br><br>Schindler stands for mobility. Mobility needs experts.<br><br>Join our team in Giza.<br><br>Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the company's success are over 70,000 employees in more than 100 countries.<br><br>Senior EI Supervisor CAI<br><br>Mobility is the goal<br><br>Optimize the zone staffing of service technicians, by planning the personnel needs including route organization, workloads and training. Execute leadership to technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency. Conduct periodical inspections ensuring fulfilment and customer satisfaction. Manage problem solving of sick units. Control and supervise the EI team in his area of responsibility, plan and distribute the work inside the group according to the Gants & ensure that the Gants are followed by the technician. Maintain the requested work offers from clients and ensure delivery methods Support the EI Sales Engineers in MOD business after acceptance & offer Execution. Manage and follow-up actions of customer claims and complaints. Request the development and/or adaptation of product and services, work closely according to zone matrix as a partnership with Sales Branch Manager to manage maintenance portfolio together from the service contract offer to the collection of bad debts including follow-up actions based on the market requirements. Assure the execution of maintenance tasks according to Schindler policy. To carry out periodic surveys on site to guarantee the pursuit of the customer satisfaction. Compliance with safety guidelines in accordance to Schindler ONs.<br><br><br>Mobility needs you<br><br>Education and Specialty:<br><br>Bachelor of Engineering Mechanical, Electrical or Electronics.<br><br><br>Specific Training and Qualification:<br><br>Computer science at advanced level Advanced English Customer orientation Knowledge of the sector. Organization skills. <br><br><br>Experience Required:<br><br>4+ years being employed at the sector or as Maintenance Engineer.

Company Description Coldwell Banker® is a global full-service real estate leader, founded in the US in 1906, with thousands of offices and Sales Associates worldwide. In Egypt, Coldwell Banker Intercontinental Affiliates has been operating since 2001 and has become a leading real estate broker, with multiple branches serving Cairo, Alexandria, and key Red Sea locations. The brand’s strong performance in Egypt helped it become the Master Franchiser for Coldwell Banker and Coldwell Banker Academy in 35 countries across the Middle East, Eastern Europe, and Central Asia. Its regional presence includes successful franchises in the United Arab Emirates, Saudi Arabia, Kuwait, and Lebanon, offering real estate professionals a recognized and reputable platform for growth.<br>Role Description This is a full-time, on-site Real Estate Agent role based in New Cairo. The Real Estate Agent will manage property listings, conduct viewings, and guide clients through buying, selling, and leasing residential and commercial real estate. Responsibilities include prospecting and qualifying leads, preparing and presenting offers, negotiating contract terms, and ensuring accurate documentation throughout the transaction process. The role also involves maintaining strong client relationships, staying updated on market trends and local inventory, and collaborating with colleagues to meet sales targets and provide a high standard of customer service.<br>Qualifications<br> Candidates should possess a valid Real Estate License and strong knowledge of real estate regulations and practices. Candidates should possess Real Estate and Real Property expertise, including understanding valuations, property types, and local market conditions. Candidates should possess solid Sales skills, including negotiation, persuasion, and closing techniques. Candidates should possess excellent Customer Service skills, with the ability to build trust, communicate clearly, and respond promptly to client needs. Additional beneficial qualifications include prior experience in residential or commercial brokerage, strong networking abilities, proficiency in CRM tools, and fluency in English and Arabic. A bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred but not mandatory.

Company Description Coldwell Banker New Homes is an independent company that transformed the Egyptian real estate market by focusing exclusively on off-plan and new-build homes. It partners with credible developers across multiple districts and market segments, offering a wide portfolio of residential projects and integrated property services for both developers and home buyers. New Homes provides one of the largest selections of reputable developments in a single location, increasing property exposure while helping reduce marketing costs. Its professional consultants support a smooth, commission-free buying process, making New Homes a preferred destination for customers seeking new properties.<br>Role Description This is a full-time, on-site Real Estate Agent role based in Qesm El Giza. The Real Estate Agent will guide clients through the process of buying new-build and off-plan properties, including conducting property viewings, presenting project information, and explaining payment and contract terms. The role involves maintaining up-to-date knowledge of available developments, matching client requirements to suitable properties, and supporting clients through negotiations and documentation. The Real Estate Agent will collaborate with developers and internal teams to ensure accurate property listings, timely follow-up, and a professional client experience from initial contact to closing.<br>Qualifications<br> Valid Real Estate License and strong foundational knowledge of Real Estate market practices Proven Sales experience with a focus on Real Property transactions Excellent Customer Service skills, including active listening and client relationship management Strong communication and negotiation skills, with the ability to present complex information clearly Ability to work on-site full time in Qesm El Giza and manage multiple clients and properties simultaneously Familiarity with local real estate regulations and documentation processes Comfort using basic digital tools and CRM systems to track leads and property information Fluency in Arabic; proficiency in English is an advantage Prior experience in new-build or off-plan property sales is highly beneficial

Job description About US:We are an Egyptian Electromechanical Contracting company established in 2014 with employee and client centered. Specialized in design, supply, installation and maintenance of MEP systems and networks. Our commitment is to providing high quality work, on time and within budget while adhering to excellent standards of health, safety and environment that grow our clients’ retention for more cooperation.<br>Executing all our projects in accordance with technical and financial strategies to fit the distinctive character of each project and achieving the maximum benefits for our clients. With our well trained and experienced staff, we fulfill the delivery of each project according to its contract terms, condition and preservation of the environment.<br>We multitude our business activity to undertake medium and large-scale MEP projects with high caliber in the engineering field.<br>Obligated to the provision of a healthy working environment that boosts our employees’ commitment and satisfaction that is manifested through our values and principles which are the foundation of our success.<br>Qualifications:Bachelor’s degree in Mechanical Engineering. Minimum 1-3 years of experience in MEP BIM modeling and coordination. Proficient in Revit MEP, Auto CAD, Navisworks, and BIM 360. Strong knowledge of mechanical (HVAC, firefighting, plumbing) systems. Excellent communication and problem-solving skills. Ability to lead a team and manage multiple BIM tasks under pressure. Experience in large-scale construction or MEP projects. Attractive Salary Transportation Allowances Key Responsibibty:Building Information Modeling (BIM) and Mechanical Modeler skills Experience in Mechanical (MEP) design and shop drawing Knowledge of Architecture and Construction Drawings Proficiency in BIM software tools Ability to work in a collaborative team environment Strong attention to detail and problem-solving skills Relevant certification or degree in Mechanical Engineering Prior experience in Data Center projects is highly preferred Ability to coordinate with different disciplines and handle project submissions professionally<br>If You interested Kindly Send Your CV haidy.ahmed@value-mep.com

The Role Take inbound calls — warm leads from vendors and lead sources, not a cold-dial list — and own the conversation from the first second. Build rapport, diagnose the caller's financial situation, and run a structured qualification and needs analysis. Present financial reconstruction solutions clearly, then drive the full cycle: pitch, handle objections, explain the contract, complete e-signature, and close with a compliance warm-down. Keep customer data, documentation, and system entries accurate, and follow QA and compliance rules on every call. Shift: 9 hours, 4:00 PM – 1:00 AM (Cairo time), with a 1-hour break. Start options at 4 PM, 7 PM, or 8 PM — your coordinator confirms your exact window during onboarding. Working days: Monday to Friday. Location: One Katameya, Cairo. Cairo residents work hybrid (at least 1 day/week in-office); outside Cairo is fully remote.<br>Requirements Fluent or near-native English Experience in sales, closing, or call center work — required. Strong objection-handling and negotiation skills. Own PC or laptop, stable wired (LAN) internet, and a professional headset. Nice to have: call center sales background, cold-calling experience, or a background in US banking/financial services.<br>Benefits Realistic potential earnings: 30,000 EGP/month. Base salary: 18,000 EGP net. Commission: $20 per valid deal once you close 12 valid deals in a month — your 12th deal switches commission on for the whole month, counted from deal 1. Hit 24 deals in a month and the rate rises to $30 per deal, applied across all your deals that month. Daily and weekly performance bonuses, plus SPIFs and competitions for top performers. Paid annual leave. Paid training and structured onboarding. A minimum of 16 valid deals a month keeps you in good standing.

???? NOW HIRING | LEARNING SUPPORT TEACHER (LST) Chance Center – Inclusion Support Unit (ISU) Chance Center is expanding its Inclusion Support Unit (ISU) and is looking for passionate, dedicated, and professional Learning Support Teachers (LSTs) to join our team for the 2026–2027 Academic Year. As a Learning Support Teacher, you will work within an inclusion school environment to support children’s academic participation, classroom engagement, independence, and appropriate behavior.???? Your Role Support the child’s academic participation, classroom engagement, independence, and social/behavioral development. Follow and implement support strategies and intervention plans developed by the ISU Head. Monitor the child’s progress and provide clear and timely updates and documentation. Participate in observations, case meetings, training, and professional development activities. Maintain professional boundaries with children, families, and school staff. Communicate concerns and challenges through the appropriate ISU structure.???? Qualifications Bachelor’s degree in Psychology, Education, Special Education, or a related field. Genuine interest in Special Education, Inclusion, Learning Support, or ABA. Strong communication and interpersonal skills. Good observation, organization, and documentation skills. Commitment, reliability, professionalism, and willingness to learn. Previous experience working with children with additional learning or developmental needs is an advantage. Fresh graduates are welcome to apply.???? Why Join Chance? Structured supervision and support through the Inclusion Support Unit (ISU). Regular observations, feedback, coaching, and professional development. A supportive team culture focused on continuous learning and meaningful impact.???? Position Details Position: Learning Support Teacher (LST) Contract: Academic Year 2026–2027 Working Hours: According to the assigned school schedule Location: Cairo – School-Based Assignments???? How to Apply Interested candidates are invited to send their updated CV to:???? hr@chanceeg.comSubject: Learning Support Teacher – [Candidate Name]Join Chance and become part of a team working to make inclusion meaningful — one child, one goal, one step at a time. ❤️#Now Hiring #Learning Support Teacher #LST #Inclusive Education #Special Education #Inclusion #ABA #Chance Center #ISU #Education Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Senior Presales Solutions Architect with deep, hands-on expertise across Huawei Cloud, AWS, Azure, and GCP, and a strong specialization in Disaster Recovery (DR) and multi-cloud/hybrid-cloud architecture design.<br> The role combines technical solution architecture with customer-facing presales activity: designing solutions, producing high-quality technical documentation and proposals, and delivering compelling presentations to clients, partners, and internal stakeholders Responsibilities Design end-to-end cloud architectures (current-state, target-state, and DR/multi-cloud) across Huawei Cloud, AWS, Azure, and GCP based on customer requirements.<br> Lead technical presales engagements: discovery workshops, solution design sessions, and proof-of-concept scoping.<br> Architect DR strategies (cross-region failover, active-active/active-passive, cold/warm/hot standby) spanning single-cloud and multi-cloud/hybrid scenarios.<br> Produce high-quality technical documentation: solution design documents (SDDs), architecture diagrams, RFP/RFI responses, and proposals.<br> Deliver clear, confident presentations to technical and executive audiences, including customer workshops and partner enablement sessions.<br> Partner with sales teams to translate business requirements into technical solutions and accurate pricing/BoQs.<br> Support vendor and partner relationship management (Huawei, AWS, Azure, GCP) for technical alignment, licensing, and co-sell opportunities.<br> Collaborate with delivery/engineering teams to ensure proposed designs are implementable and align with best practices.<br> Stay current on hyperscaler and Huawei Cloud service updates, pricing models, and competitive positioning.<br> Contribute to internal capability building: templates, reference architectures, and presales playbooks.<br> Own technical governance of proposed solutions, including security, compliance, and well-architected framework reviews, to ensure designs meet client risk and regulatory requirements.<br> Lead or support proof-of-concept (PoC) and pilot implementations to validate proposed architectures and de-risk full-scale delivery before contract signature.<br> Mentor and coach junior presales and solutions engineers on cloud architecture best practices, DR design methodology, and presales techniques.<br> Track and report presales pipeline metrics (win rates, solution reuse, common technical objections) to sales and delivery leadership to drive continuous improvement.<br> 8+ years in cloud infrastructure/architecture roles, including 3+ years in a presales, solutions architecture, or customer-facing technical role.<br> Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).<br> Background Knowledge about Machine Learning and AI Strong working knowledge of at least 3 of the 4 platforms (Huawei Cloud, AWS, Azure, GCP), with working familiarity across all four.<br> Proven experience designing Disaster Recovery architectures (RTO/RPO-driven design, backup/replication strategies, failover automation).<br> Demonstrated experience with multi-cloud and hybrid-cloud architecture design and trade-off analysis.<br> Solid grounding in core infrastructure domains: networking (VPC/VNet design, NAT/SNAT/DNAT, VPN/ExpressRoute/Direct Connect equivalents), compute, storage, and IAM/security.<br> Familiarity with cost optimization and cloud pricing models (on-demand, reserved/savings plans) across providers.<br> Exposure to containers/Kubernetes and infrastructure-as-code is a plus.<br> Excellent verbal and written communication skills in English (Arabic is a plus).<br> Strong technical writing ability — proposals, SDDs, RFP responses that are clear, structured, and client-ready.<br> Confident, polished presentation skills for both technical and C-level audiences.<br> Strong stakeholder management skills across sales, delivery, and vendor/partner teams.<br> Ability to manage multiple concurrent opportunities under time pressure.<br> Hands-on experience with infrastructure-as-code tools (Terraform, ARM/Bicep, CloudFormation, or Huawei Cloud equivalents) for automating and templatizing multi-cloud deployments.<br> Working knowledge of cloud security and compliance frameworks (ISO 27001, NIST, CIS Benchmarks) as applied to solution design and client risk assessments.<br> Ability to build TCO/ROI models and business cases to support and justify solution recommendations to client stakeholders.<br> Certificates: - Huawei Cloud (HCIP/HCIE Cloud) or equivalent.<br> - AWS Certified Solutions Architect (Associate/Professional).<br> - Microsoft Certified: Azure Solutions Architect Expert.<br> - Google Cloud Professional Cloud Architect.<br></span> </div>

Position: Senior Sales Engineer – B2B & B2G Candidate: Bachelor's degree in Engineering, technical discipline, business, or a closely related field. Experience: 3–5 Years | Location: Egypt Contract: 12-Month | Salary: Basic Salary + KPIs +Commissions Allowances: Transportation, fuel, communication, and representation allowances. Employment: Full-time (80% Outdoor: 20% Indoor or Remote) Language: Arabic + English (Writing and Speaking) Learn U is growing its B2B and B2G business and is looking for a Senior Sales Engineer who can turn engineering training needs into long-term commercial relationships. What you will do:• Own the B2B/B2G sales cycle from prospecting to closing and account expansion.• Sell enterprise learning solutions, engineering course bundles and subscriptions.• Engage engineering, HR/L&D, procurement and management stakeholders.• Prepare consultative proposals and lead technical/commercial presentations.• Build a predictable pipeline and deliver monthly/quarterly revenue targets.• Determine and coordinate official meetings with highly qualified clients and the direct manager to close some critical deals.• Prepare a periodic report on the progress status.• Collaborate with the direct manager to manage the customer loyalty program and discounts for your customers, facilitating customer retention. We are looking for someone who:• Has 3–5 years of B2B sales/business development experience.• Has sold technical solutions, training, Saa S, engineering services, or professional services.• Can speak confidently with engineers and business decision-makers.• Understands pipeline discipline, CRM, forecasting, and negotiation.• Is hungry for ownership, measurable results, and long-term account growth.• Has professional negotiation & presentation skills.• Has a car and a driver's license. Why Learn U?• A specialized engineering learning platform built around practical, job-relevant skills.• A broad engineering course portfolio across HVAC, BIM, electrical, civil, mechanical, water treatment, project management, and more.• An enterprise proposition designed to manage, assign, and measure employee development under one corporate account.• A role with direct impact on Learn U's next stage of B2B/B2G growth.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join Our Vibrant Team as a Project Coordinator!<p>Are you a detail-oriented individual with a knack for multitasking and a passion for managing projects efficiently? If so, we're looking for someone like you to become part of our dynamic team. We are Future Group, a premier company specializing in the translation and localization industry. With over a decade in the business, we have carved a niche in delivering excellence and are now looking to expand our project management team by hiring a skilled Project Coordinator.</p><br>Why Choose Future Group?<p>At Future Group, we believe in nurturing talent and providing our team with the opportunities to grow and excel. We are committed to innovation, quality, and excellence, and we pride ourselves on our collaborative and supportive work culture. Joining us means being part of a team where your voice is heard, and your contributions are valued.</p><br>What You'll Be Doing:<p>As a Project Coordinator, you'll play a crucial role in ensuring the smooth execution of projects from conception to completion. You will work closely with project managers, clients, and team members to coordinate tasks, manage timelines, and ensure that projects meet quality standards and deadlines.</p><br>Key Responsibilities:<ul><li><p>Manages localization projects from beginning to end, working closely with language specialists, localization engineers, product management and development, internal business partners, external vendors, and other departments.</p><br></li><li><p>Directs team’s deliveries to timelines and product quality, including responsiveness and professionalism towards both internal and external clients.</p><br></li><li><p>Establishes and maintains excellent relationships with contract translators and proofreaders globally.</p><br></li><li><p>Continually expands knowledge and education in localization trends and new technologies.</p><br></li><li><p>Maintains healthy relationships with clients through effective communication.</p><br></li></ul>Requirements for the Role:<ul><li><p>Bachelor's degree.</p><br></li><li><p>Previous work experience as a Project Coordinator or similar role is a plus.</p><br></li><li><p>Solid organizational skills, including multitasking and time management.</p><br></li><li><p>Strong client-facing and teamwork skills.</p><br></li><li><p>Familiarity with risk management and quality assurance control.</p><br></li><li><p>Strong working knowledge of Microsoft Project and Microsoft Planner.</p><br></li></ul>What We Offer:<ul><li><p>A competitive salary with performance bonuses.</p><br></li><li><p>Opportunities for professional development and career advancement.</p><br></li><li><p>A vibrant and inclusive workplace culture.</p><br></li><li><p>Flexible working hours and a hybrid work module.</p><br></li></ul>Work Conditions:<ul><li><p>Monday to Friday</p><br></li><li><p>From 12 PM - 9 PM</p><br></li><li><p>Remote Model <br></p><br></li></ul> </div>

About Limitless Naturals:<br><br>Limitless Naturals is one of the fastest-growing consumer health companies in the region, offering science-led food supplements and sports nutrition products that help people live longer, healthier lives.<br><br>We combine our pharmaceutical expertise with deep consumer insight to identify emerging health trends early and turn them into innovative, evidence-based solutions.<br><br>Our ambition goes beyond products - we are driving the longevity movement in the Arab world by inspiring healthier daily habits and making better health part of everyday life.<br><br>Job Summary:<br><br>As the Senior P&C Business Partner, your mission is to serve as a trusted strategic partner to Research & Development, Finance, Supply Chain, and Marketing — embedding yourself in the business, building people capability, and translating organizational strategy into measurable people outcomes. This is a senior, high-impact individual contributor role operating within a lean, performance-driven P&C team. You will own the end-to-end people agenda across four of our most critical business clusters, from talent acquisition and performance management to employee relations and engagement, ensuring Limitless Naturals continues to attract, develop, and retain the talent required to scale.<br><br>Key Responsibilities & Accountability:<br><br> Strategic Business Partnering Serve as the primary HR contact and trusted advisor for the Heads of R&D, Finance, Supply Chain, and Marketing, embedding yourself in their business rhythm and planning cycles Proactively identify people risks and opportunities within each function and develop targeted interventions before they impact departmental performance Translate business unit objectives into structured people plans covering headcount, capability, performance, and engagement priorities for each cluster Talent Acquisition & Workforce Planning Own the end-to-end recruitment process for all roles within partnered functions, from workforce planning and job briefing through to offer and onboarding Develop and maintain annual headcount plans in alignment with each function's growth roadmap, ensuring hiring activity is proactive rather than reactive Partner with the OD & Rewards Manager to ensure all roles within the cluster are correctly graded, scoped, and mapped to defined career pathways Performance Management & Talent Development Drive 100% completion of the annual performance management cycle across all four partnered functions, including goal-setting, mid-year reviews, and year-end calibration Facilitate talent calibration sessions with sector heads, identify high-potential employees, and ensure individual development plans (IDPs) are in place and actively tracked Employee Relations & Engagement Manage employee relations matters across all partnered functions with discretion, fairness, and commercial sensitivity, resolving issues at the appropriate level and escalating only when necessary Conduct regular pulse checks, skip-level conversations, and engagement touchpoints to maintain a high-trust, high-performance culture across R&D, Finance, Supply Chain, and Marketing P&C Operations & Insights Use people analytics — attrition trends, engagement scores, performance distribution, and time-to-hire — to generate data-backed recommendations for business leaders and the P&C Manager Ensure all HR processes within the cluster — onboarding, probation reviews, contract lifecycle, and offboarding — are executed on time and to standard Contribute to cross-functional P&C initiatives — policy updates, culture programs, employer branding — as an active member of the wider People & Culture team<br><br>Requirements<br><br>Education: Bachelor's degree in Business Administration, HR, Psychology, or a related field (required). Master's in Business Psychology, HR Management, or MBA strongly preferred. Experience: 6-8 years of progressive HR experience in a multinational or high-growth organization, with a minimum of 3-4 years in a dedicated HRBP role covering multiple business functions Industry Experience: Proven track record partnering with at least two of: R&D, Finance, Supply Chain, or Marketing in a multinational, FMCG, consumer health, or fast-scaling environment. Technical Skills: Proficiency in HRIS platforms (SAP Success Factors or equivalent), Microsoft Excel for people analytics, and Power Point for business-facing reporting and presentations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for an experienced Geography Content Reviewer to support the quality assurance of data used to evaluate Large Language Models.<br> The role involves reviewing geography-focused prompts and completed tasks, checking factual accuracy, reasoning quality, completeness, and guideline compliance , and providing clear, evidence-based feedback to contributors.<br> The work may cover physical and human geography, countries and capitals, climate, geopolitics, demographics, maps, environmental systems, urban development, and related topics.<br> CONTRACT: Contractor assignment, 8 weeks COMMITMENT: Full-time, 40 hours per week with at least 4 hours of PST overlap LOCATIONS: Remote - Bangladesh, Brazil ,Colombia, Egypt, Ghana, India, Indonesia, Pakistan, Turkey, Vietnam PROCESS: Initial screening followed by domain manager review Key Responsibilities Review and validate geography-focused prompts across a broad range of topics.<br> Evaluate completed tasks for factual accuracy, reasoning quality, completeness, and relevance.<br> Identify factual errors, hallucinations, outdated information, and contextual inconsistencies.<br> Verify geographic, demographic, environmental, and geopolitical claims.<br> Assess whether prompts are sufficiently challenging and aligned with project objectives.<br> Ensure compliance with project instructions, annotation standards, and review guidelines.<br> Provide clear, constructive, and evidence-based feedback to contributors.<br> Document review findings and escalate ambiguous or complex cases when required.<br> Collaborate with project managers and AI teams to improve evaluation and quality-review processes.<br> Master’s degree or higher in Geography, Geoscience, Environmental Science, GIS, Urban Planning , or a closely related discipline.<br> At least 3 years of professional, research, teaching, or industry experience in a geography-related field.<br> Strong knowledge across physical geography, human geography, geopolitics, demographics, or environmental systems.<br> Experience reviewing, evaluating, editing, or quality-checking academic or domain-specific content.<br> Ability to identify factual, logical, geographic, and contextual errors.<br> Excellent written English communication skills</span> </div>

ABOUT ABDUL LATIF JAMEELAbdul Latif Jameel… a place to realize your potential Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945, Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br><br>ABOUT THE ROLEThe Senior HR Specialist – HRBP Support role required to act as the operational backbone of the HRBP function, ensuring the smooth execution, coordination, and follow-up of day-to-day HR activities across the employee lifecycle. The purpose of this role is to bridge the gap between strategic HR business partnering and operational HR delivery by taking ownership of transactional execution, system administration, data tracking, and stakeholder coordination. This enables HR Business Partners to focus on strategic workforce planning, leadership advisory, talent decisions, and employee relations, while maintaining high standards of accuracy, timeliness, and compliance.<br>The Senior HR Specialist plays a critical role in:Ensuring on-time delivery of HR cycles (performance management, objective setting, leave management, etc.) Reducing operational risk through disciplined follow-ups and data validation Enhancing employee and manager experience by providing responsive, structured HR support Driving consistency and adherence to HR policies, SOPs, and governance standards Supporting scalability of the HR function as business demands and complexity increase Overall, this role is designed to increase HR effectiveness, protect delivery quality, and elevate the impact of HRBPs by enabling a clear separation between strategic advisory work and operational execution.<br>KEY ACCOUNTABILITIES: 1. HR Cycle Execution & Follow-UpCoordinate and support the execution of core HR cycles (Performance Management, Objective Setting, Leave Management, Contract Renewals, etc.). Track timelines, milestones, and completion status across assigned HR activities. Proactively follow up with managers, associates, and stakeholders to ensure timely completion of actions.2. HR Systems & Data Management Maintain and update HR data across relevant systems (e.g., Success Factors, Calamari, Appian, Qiwa). Validate data accuracy, identify discrepancies, and coordinate corrections with relevant teams. Prepare and maintain trackers, dashboards, and reports to support HRBP decision-making.3. Stakeholder Coordination & Communication Act as a coordination point between HRBPs and internal/external stakeholders (Payroll, Teleperformance, Talent & Capability, Legal, PM Team). Support communication related to HR processes, timelines, and requirements. Escalate risks, delays, or issues to HRBPs with clear status updates and recommended actions.4. Employee & Manager Support Provide first-level support for HR operational queries and guide employees and managers on standard HR processes. Coordinate scheduling of HR-related meetings (1:1s, calibration sessions, reviews). Ensure consistent application of HR policies, procedures, and guidelines.5. Reporting & Performance Support Prepare regular progress updates and reports on HR cycle execution and operational activities. Support HRBPs with data insights and summaries for leadership reviews and calibration sessions. Contribute to improved cycle outcomes and stakeholder satisfaction.6. Collaboration & Team Enablement Work closely with HRBPs to align on priorities and workload planning. Support onboarding and guidance of interns or junior HR support resources, where applicable. Contribute positively to a collaborative and high-performance HR team environment.<br> QUALIFICATION/EDUCATION, EXPERIENCE, AND SKILLS: Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 3-4 years’ experience in HR Operations, HR Generalist, HR Coordinator, or a similar HR support role. Hands-on experience supporting HR processes and operational activities. Experience working with HR systems and maintaining HR data is required. Demonstrated ability to manage multiple HR projects and operational priorities concurrently, while maintaining accuracy, stakeholder alignment, and on-time delivery.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li><span><span>Recording, updating, and following up CRM Database with the information collected by Sales, Marketing and Distributors Teams.</span></span></li><li><span><span>Support the Teams by partnering with IT department / software provider to solve user’s problems &nbsp;</span></span></li><li><span><span>Suggests / Create procedures and techniques to the Management, to maximize CRM data and minimize time required to enter or update contract data.</span></span></li><li><span><span>Opening and maintaining new accounts of Business Partners based on the relevant segmentation of the business</span></span></li><li><span><span>(Architects, consultants, contractors, etc.)</span></span></li><li><span><span>Coordinating with Sales and marketing teams as required based on departmental actions.</span></span></li><li><span><span>Identifying potential new business leads and Growth Opportunities through researching various sources of information / external data base</span></span></li><li><span><span>Special Focus on the business development data base concerning the&nbsp;two main market channelsof Business of the company related to Projects &amp; Showroom /OTC.</span></span></li><li><span><span>Ensuring Pipeline Report processes are running smoothly</span></span></li><li><span><span>Sub channels are activated and related to the business growth model of supportive data processing needed for growth.</span></span></li><li><span><span>Linking Trade Promotions and other Marketing events with relevant data base, for R.O.I report purposes</span></span></li><li><span><span>Maintaining excellent business relationships with clients</span></span></li><li><span><span>Introducing, educating, and training the teams of our sales distributors</span></span></li><li><span><span>Creating a system designed to align with our business objectives</span></span></li></ul><p><span><span><b>Your Profile</b></span></span></p><br><ul><li><span><span>Bachelor’s degree in business administration/marketing.</span></span></li><li><span><span>2+ years’ experience in related fields (experience in GCC countries is preferred)</span></span></li><li><span><span>Excellent communication skills and fluency in English</span></span></li><li><span><span>Excellent knowledge of MS Office Programs</span></span></li><li><span><span>Great Organization skills and ability to multitask</span></span></li><li><span><span>Outstanding Interpersonal skills</span></span></li><li><span><span>Ability to work with a team and being an affective team member</span></span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li><span><span>Recording, updating, and following up CRM Database with the information collected by Sales, Marketing and Distributors Teams.</span></span></li><li><span><span>Support the Teams by partnering with IT department / software provider to solve user’s problems &nbsp;</span></span></li><li><span><span>Suggests / Create procedures and techniques to the Management, to maximize CRM data and minimize time required to enter or update contract data.</span></span></li><li><span><span>Opening and maintaining new accounts of Business Partners based on the relevant segmentation of the business</span></span></li><li><span><span>(Architects, consultants, contractors, etc.)</span></span></li><li><span><span>Coordinating with Sales and marketing teams as required based on departmental actions.</span></span></li><li><span><span>Identifying potential new business leads and Growth Opportunities through researching various sources of information / external data base</span></span></li><li><span><span>Special Focus on the business development data base concerning the&nbsp;two main market channelsof Business of the company related to Projects &amp; Showroom /OTC.</span></span></li><li><span><span>Ensuring Pipeline Report processes are running smoothly</span></span></li><li><span><span>Sub channels are activated and related to the business growth model of supportive data processing needed for growth.</span></span></li><li><span><span>Linking Trade Promotions and other Marketing events with relevant data base, for R.O.I report purposes</span></span></li><li><span><span>Maintaining excellent business relationships with clients</span></span></li><li><span><span>Introducing, educating, and training the teams of our sales distributors</span></span></li><li><span><span>Creating a system designed to align with our business objectives</span></span></li></ul><p><span><span><b>Your Profile</b></span></span></p><br><ul><li><span><span>Bachelor’s degree in business administration/marketing.</span></span></li><li><span><span>2+ years’ experience in related fields (experience in GCC countries is preferred)</span></span></li><li><span><span>Excellent communication skills and fluency in English</span></span></li><li><span><span>Excellent knowledge of MS Office Programs</span></span></li><li><span><span>Great Organization skills and ability to multitask</span></span></li><li><span><span>Outstanding Interpersonal skills</span></span></li><li><span><span>Ability to work with a team and being an affective team member</span></span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

Emergency Response Superintendent<br> <br>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialized mining methods tailored to the orebody characteristics and operational requirements.<br> <br>Location: On-site in Marsa Alam Contract Type: Permanent, full-time Schedule: 20/10 working roster Compensation: Competitive salary and comprehensive benefits package <br>The Role<br> <br>Provides strategic and operational leadership for site emergency preparedness and emergency response to protect personnel, assets, and the environment across surface and underground mining operations. Serving as the site Incident Commander during major events, this role governs fire protection systems and emergency fleets, drives compliance with Egyptian Civil Defence requirements, conducts crisis simulations, and strengthens overall crisis resilience in support of SGM’s Zero Harm objectives<br> <br>Key Responsibilities & Performance Indicators<br> Incident Command & Emergency Response Operations On-Scene Incident Leadership: Direct on-scene emergency response activities as Incident Commander/Controller, ensuring rapid mobilization, effective resource deployment, site stabilization, and structured handover/recovery. Resource Integration: Coordinate operational, medical, security, and technical resources during critical events to minimize harm and protect company assets. On-Call Availability: Maintain 24/7 on-call availability for immediate mobilization during emergency activations and crisis escalations. Emergency Preparedness, Drills & Systems Assurance Planning & Scenario Management: Develop and maintain site emergency response plans, procedures, and escalation pathways aligned to surface and underground risk registers. Drill & Exercise Governance: Plan, approve, and govern comprehensive drill programs and crisis simulations; document debriefs and drive corrective action close-outs. Fire Systems & Fleet Readiness: Assure maximum availability and compliance of fire detection, alarm, and suppression systems, as well as emergency vehicles (appliances/ambulances), SCBA gear, and rescue equipment. Regulatory Compliance, Authorities Liaison & Governance Egyptian Civil Defense Compliance: Lead engagement and maintain full compliance with Egyptian Civil Defense requirements, fire code obligations, and statutory permits. Audit & Assurance: Act as the primary technical interface during authority and insurance audits, preparing defensible evidence packs and executing corrective action plans. Investigations & EMS: Lead structured root-cause investigations for emergency events and high-potential incidents. Ensure compliance with ISO 45001 and ISO 14001 governance standards. Communications & Working Relations Internal: HSES Manager, General Manager, Leadership Team, Operations (UG/OP Mining & Processing), Engineering, Mobile Maintenance, Security, Medical/Clinic, and Corporate HSES. External: Egyptian Civil Defense authorities, insurance auditors, local hospitals, external emergency services, and life-safety equipment contractors. Qualifications, Experience & Skills Minimum Education & Certifications<br>Education: Bachelor’s Degree in Occupational Health & Safety, Emergency Management, Fire Engineering, or a related discipline. <br>Safety Certifications: NEBOSH International Diploma / IGC or NEBOSH Fire Certificate. Technical Certifications: Incident Command System (ICS) certification, NFPA standards alignment, and ISO 45001 / ISO 14001 knowledge. Licenses & Clearances: Valid driving license, SCBA user authorization, and medical fitness clearance for underground access. <br>Experience Profile<br>Years of Experience: 9–11 years of progressive HSES and Emergency Response experience within heavy industry (Mining, Construction, Oil & Gas). Leadership Experience: Minimum 6+ years directly leading emergency response teams and fire/rescue operations. Non-Negotiable Expertise: Deep operational background in Emergency Response (ER) and Incident Command. Life Safety Projects: Proven background evaluating, reviewing, and auditing life safety equipment, engineering designs, and underground rescue/reclaim protocols. Core Technical & Behavioral Competencies Incident Command Expertise: Decisive, risk-based decision-making under high-pressure scenarios with strong command of scene control and communication protocols. Regulatory Liaison: Proven track record in successfully managing Civil Defense inspections and authority engagement. Team Leadership: Ability to lead, coach, and maintain fitness/competency compliance for emergency response personnel. Languages: Professional business/technical fluency in Arabic and in English

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are seeking a highly motivated and results-oriented Business Development Manager to join our growing team in Egypt. The ideal candidate will have a proven track record in SaaS sales , experience working within startup environments , and a strong understanding of the GCC market . This role is ideal for a hunter who thrives in fast-paced environments, enjoys building new business opportunities, and has experience selling technology solutions to clients across Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, and Oman. Key Responsibilities Identify and develop new business opportunities across the GCC region. Build and maintain a healthy pipeline of enterprise and mid-market clients. Manage the complete B2B sales cycle, from lead generation to contract signing. Conduct client meetings, product demonstrations, and business presentations. Develop strong relationships with C-level executives and key decision-makers. Negotiate commercial agreements and close high-value deals. Collaborate with Marketing, Product, and Customer Success teams to achieve business objectives. Maintain accurate sales forecasts and pipeline updates using CRM tools. Analyze market trends, competitor activities, and customer needs to identify growth opportunities. Consistently achieve and exceed sales and revenue targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>5+ years of Business Development or Enterprise Sales experience.</li><li>Proven experience selling SaaS or cloud-based solutions.</li><li>Previous experience in a startup or fast-growing technology company.</li><li>Strong experience selling to GCC clients, particularly Saudi Arabia and the UAE.</li><li>Demonstrated success in acquiring new customers and closing enterprise deals.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Experience using CRM platforms such as HubSpot, Salesforce, Zoho, or similar.</li><li>Fluent English is required; Arabic is highly preferred.</li><li>Willingness to travel within the GCC when required.</li></ul><p>Preferred Qualifications</p><ul><li>Existing network of decision-makers across the GCC.</li><li>Experience selling AI, HRTech, FinTech, ERP, CRM, Digital Transformation, or Enterprise Software solutions.</li><li>Experience working with subscription-based business models.</li></ul><p></p></section>

<ul><li><p>MSF in Egypt is focusing on providing health services for vulnerable populations in 2 locations: Aswan Governorate and Greater Cairo.</p></li></ul><ul><li><p>MSF in Egypt has shifted to a different model where all of the abovementioned clinics are now operated together with local NGO partners.</p></li></ul><ul><li><p>Given the complexity of the referral needs of the target population, along with the new partnership model and the complexity of the Egyptian health care system, it is important for a more senior Social Worker to centralize all the social work activities in the various clinics and define more strategic approaches to ensure a more effiecient work process.</p></li></ul><ul><li><p><strong>Main Purpose:</strong></p></li><li><p>Design, oversee and monitor all the Social Work (SW) related activities in the mission. As the most senior Social Work role in the mission, lead the strategic development of SW services across all projects, ensuring alignment with the MSF Social Work Framework and the overall medical operational strategy</p></li></ul><ul><li><p><strong>Accountabilities:</strong></p></li><li><p><strong>General::</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp; In close collaboration with the Country MedCo/Country Coordinator, co-define and implement the overall SW strategy of Egypt mission.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures regular collaboration and coordination with the Aswan project and Greater Cairo Project teams</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supports in the development of protection objectives and interventions based on the context analysis.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures ongoing capacity building and supervision of the SW team.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures regular reporting on SW and protection activities.</p></li></ul><ul><li><p><strong>1. Social case management:</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In collaboration with the PMR/MAM and PC, and taking into account the SW team’s experiences, co-define and regularly reviews the case management strategy</p></li></ul><ul><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and actively network with relevant external stakeholders (UNHCR, government social services, CBOs, NGOs) and attend relevant sub-cluster meetings (protection, child protection, etc) to ensure complementarity of services, identify gaps, and advocate for patients facing barriers to accessing services</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that critical social needs of individuals are responded to by SW teams</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support and coach the SW teams, as well referral focal points/nurses</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Intervene directly for the management of complex cases (e.g. high risk of recurrence of violence, un-accompanied minor, etc.) as defined according to the context.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize regular case management meetings across projects to discuss complex or high-risk cases, facilitate multidisciplinary case discussions, and support decision-making.</p></li></ul><p></p><ul><li><p><strong>2. Social support:</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp; Support the establishment of a safe, dignified and confidential environment of care within the MSF facility, fostering the promotion of patient’s information and rights, accessibility to feedback and complaints mechanism.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the analysis and reporting of patients’ feedback</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that SWs foster patients’ agency and provide adapted accompaniment to patients along their pathway (entry-stay-discharge) and respond to potential special needs (e.g. caretaker).</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the sensitization on the concepts of protection mainstreaming, child safeguarding, protection from sexual exploitation and abuse.</p></li></ul><ul><li><p><strong>Others:</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the application at all times of the MSF SW framework, and in respect of the legal and protection frameworks, as well the data protection policy.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Guarantee that records, statistics and files are collected in a timely manner and kept according to the data protection policy, MSF ethical guidelines and legal standards.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Consolidate SW data recording and reporting to ensure provide in-depth analysis to identify trends and patterns and report on regular basis to PMR / FC and relevant functional managers and use these findings to inform programme adaptation and continuous quality improvement</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and monitor relevant indicators of SW activities results and achievements.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop, adapt and regularly review SW SOPs, referral pathways, tools and guidance materials adapted to project needs, in collaboration with relevant coordinator/referent.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and supervise the HR associated processes of SW personnel of the project, and contribute to team wellbeing, including identifying learning needs and developing capacity-building and coaching plans for the SW team. Monitor the quality of SW interventions across all projects, ensuring adherence to SOPs, ethical principles, survivor-centred approaches and data protection standards.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure accountability for safeguarding, child safeguarding, PSEA, confidentiality, informed consent, Do No Harm and survivor-centred approaches as core principles across all SW activities in the mission</p></li><li><p><strong>Job Conditions:</strong></p><ul><li><p>Location: Cairo. Regular visits to the projects in Greater Cairo and Aswan.</p></li><li><p>Contract type: Fixed-term Contract – Full-time&nbsp;(working hours: 8:30 am – 5:00 pm)</p></li><li><p>Please note that the salary is not negotiable, and that previous MSF experience will be taken into account for salary calculation.</p></li><li><p>Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, accountability, trust and Empowerment.</p></li><li><p>Adhere to the MSF Behavioural</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong></p></li><li><p>Degree in social work or other relevant degree in Social Sciences, Psychology, Law.</p></li><li><p>Master’s degree in social work as added value.</p></li></ul><ul><li><p><strong>Experience:</strong></p></li><li><p>Essential:</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; minimum 3 years’ professional experience in managing social work or similar programs (protection, psychosocial, sexual and gender-based violence,...)</p></li></ul><ul><li><p>Highly desirable:</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work experience in health-related, humanitarian, protection and/or migration context.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience of delivering social / protection case management in emergency settings is an added value.&nbsp;</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated understanding of and ability to navigate the national/local social welfare system</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in managing teams is an asset</p></li></ul><ul><li><p><strong>LANGUAGE</strong>:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p></li><li><p>Written and Spoken English and Arabic essential.</p></li></ul><ul><li><p><strong>KNOWLEDGE:</strong></p></li><li><p>Essential computer literacy (Microsoft Office)</p></li></ul><ul><li><p><strong>COMPETENCIES:</strong></p></li><li><p>&nbsp;&nbsp; Commitment to MSF principles: Understand and accept MSF principles, follow MSF protocols.</p></li><li><p>&nbsp;&nbsp; Stress management Teamwork and cooperation: demonstrate an open and integrating attitude, respect of different point of views and is able to work in a interdisciplinary team.</p></li><li><p>&nbsp;&nbsp; Cross-cultural awareness: Ability to work in a multicultural environment.</p></li><li><p>&nbsp;&nbsp; Service orientation: ability to Know and understand patients’ needs and ability respond empathetically to them.</p></li><li><p>&nbsp;&nbsp; Behavioral flexibility: ability to adapt the behaviour to the needs of the situation.</p></li><li><p>&nbsp;&nbsp; Result and quality orientation: ability to work towards objectives, preserving established standards and capacity to work autonomously.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB TITLE</span></strong><span><br><span>Manager, Customer Care | MAF Global Solutions | Global Solutions Egypt</span><br><strong><span>ROLE SUMMARY</span></strong><br><span>The Manager of Customer Care is responsible for the execution of customer care initiatives, operational delivery, vendor governance, and customer experience across all MAF business units. The role delivers customer care initiatives, supports technology enhancements, and manages vendor relationships in line with the Group Customer Care Policy and the strategy set by the Senior Manager of Customer Care Solutions.</span><br><strong><span>ROLE PROFILE</span></strong></span></p><br><br><ul><li><span>Execute customer care and outsourcing strategies while supporting the transformation of the contact centre operating model.</span></li><li><span>Align operational plans with business objectives and monitor customer engagement performance</span></li><li><span>Manage end-to-end vendor governance, ensuring service quality, SLA compliance, and contract adherence</span></li><li><span>Conduct audits, mystery shopping, and performance evaluations to maintain quality standards.</span></li><li><span>Oversee contact centre operations including agent lifecycle management and service desk activities.</span></li><li><span>Monitor KPIs and SLAs, leveraging customer insights (NPS, CRM data, VoC) to drive improvements.</span></li><li><span>Perform root cause analysis and implement continuous improvement initiatives across customer journeys,</span></li><li><span>Support forecasting, headcount planning, and cross-functional collaboration with Business Units and vendor.</span></li></ul><p><span><br><strong><span>REQUIREMENTS</span></strong><br></span></p><br><br><ul><li><span>Bachelor’s degree with 8+ years of experience in contact centre operations.</span></li><li><span>Strong knowledge of contact centre KPIs (NPS, CSAT, CES, SLA, FCR, etc.).</span></li><li><span>Proven experience in vendor management and outsourcing governance.</span></li><li><span>Hands-on experience with CRM systems, telephony, and customer analytics tools.</span></li><li><span>Strong analytical, organizational, and stakeholder management skills.</span></li><li><span>Excellent communication skills in English and Arabic, with GCC experience being a plus.</span></li></ul><p><span><br><strong><span>WHAT WE OFFER</span></strong><br></span></p><br><br><ul><li><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</span></li><li><span>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</span></li><li><span>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></li></ul> <br> </div>

Company: LinguaHub.net Location: On-site Studio, Qesm El Dokki, Giza Type: Part-Time / Project-Based Contract (Approx. 3 days per week)<br>???? About LinguaHub.netLinguaHub.net is Egypt’s first integrated language learning platform designed specifically for ambitious professionals and students. We combine structured, CEFR-aligned learning paths with a 24/7 AI speaking tutor, a vetted marketplace of certified educators, and a vibrant community featuring online forums and offline Cairo meetups. From preparing learners for international career transitions and job interviews to mastering exams like IELTS, Goethe, and DELE, Lingua Hub bridges the gap between traditional education and modern technology. We are expanding our flagship English, German, and Spanish tracks from A1–B1 to advanced C1 levels, making elite language mastery accessible to Egyptian professionals everywhere.<br>???? Role Overview We are looking for charismatic, highly skilled language experts to become the face and voice of our platform on a flexible, part-time basis. This role is ideal for professional educators, translators, or language specialists who want to maintain their current schedules while building high-production educational media assets. As a Language Course Creator & Presenter, you will design structured CEFR curricula, script interactive lessons, and present passionately on camera. You do not need to be on-site every day; your schedule will be built around dedicated studio blocks, requiring your presence in our Dokki studio approximately 3 times a week.<br>???? Key Responsibilities Curriculum & Content Design: Map out comprehensive course structures, lesson plans, interactive exercises, and milestone assessments aligned with CEFR standards (A1 to C1). Studio Recording & Delivery: Present engaging, high-energy instructional videos in our professional on-site studio and manage live digital sessions during your scheduled weekly studio days. Flexible Milestone Management: Work under a flexible schedule focused on clear content-delivery targets rather than fixed daily desk hours. AI & Tech Collaboration: Partner with instructional designers and software engineers to integrate your course materials into the platform and feed linguistic data to our AI speaking tutor. Community Engagement: Provide high-quality learner feedback and participate in Lingua Hub's offline community events and Cairo-based language meetups.<br>???? Qualifications & Requirements Advanced Fluency: C1 level proficiency or above (Native/Near-Native) in EITHER Spanish OR German, coupled with a strong command of English and Arabic to explain complex grammatical nuances seamlessly to the Egyptian market. Educational Background: A degree in linguistics, education, translation, literature, or a related field. Professional teaching certifications (e.g., DELE/Goethe framework mastery) are highly advantageous. On-Camera Charisma: Strong communication skills with a natural comfort presenting in front of a camera. You should be able to convey information in an energetic, structured, and learner-centered way. Industry Experience: Proven experience in language services, teaching adult learners, translating, or interpreting. Familiarity with international test preparation (Goethe, DELE) is a major asset. Schedule Alignment: Ability to commit to on-site studio sessions and recording blocks in our Dokki location approximately 3 times a week.<br>???? Why Build Your Career at Lingua Hub? Ultimate Schedule Flexibility: Balance this role easily with your existing private tutoring, translating, or academic commitments. Elite Personal Branding: Position yourself as a premier regional language authority with high-production-value video assets fully managed by our media crew. Shape the Future of Edu Tech: Work at the intersection of human linguistics and artificial intelligence, building a platform that scales across the Middle East.<br>???? How to Apply Ready to transform language education in Egypt without giving up your flexible schedule????? Submit your application, resume, and a brief introductory video here: https://forms.gle/y3SGwPNw3CLRfG3H6

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1012639<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail GTS Egypt LLC<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><p>Plant engineer Responsibilities:</p><br><br><br><p>1. Prepare low current systems design, installation and shop drawings submittals.<br>2. Coordinate with SEM the systems requirements to ensure technical requirements are fulfilled&nbsp;<br>3. Study project contract documents (Tenders,BOQ,design specifications )<br>4. Prepare as-Built drawings, handover deliverables &amp; submit to the customer.&nbsp;<br>5. Meet &amp; Coordinate with the consultants, customers &nbsp;to ensure all low current requirements are&nbsp;<br>fulfilled&nbsp;<br>6. Prepare monthly progress reports.<br>7. Coordinate plant engineering submittals with DC&nbsp;</p><br><br><p>Plant engineer Requirements:</p><br><br><p>1. Bachelor’s degree in electric, telecommunications engineering / MSC is a plus&nbsp;<br>2. Minimum of 3 years’ experience at low current systems.<br>3. Professional &nbsp; in using AutoCAD ,Revit MEP is a must&nbsp;<br>4. Experience using MS Office, adobe acrobat, InDesign.<br>5. Excellent communication, problem-solving skills.<br>6. Previous proven experience in large scale projects</p><br><br><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at &nbsp;</b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>