Contract Representative Jobs in Egypt

<p>We are hiring a dedicated and customer-focused Customer Service Representative for a reputable company.</p><p>Location: Maadi</p><p>Key Requirements:</p><ul><li><strong>Experience:</strong> 6 months 1 year of experience in a call center or phone-based customer service role.</li><li><strong>Technical Experience:</strong> Hands-on experience using ticketing systems and billing systems is required.</li><li><strong>Skills:</strong> Strong negotiation and communication skills. Ability to handle customer inquiries professionally and efficiently. Strong attention to detail and multitasking skills.</li></ul><p>Kindly send your CV on EMAIL_ADDRESS #EgyBell #BeEgyBell #CustomerServiceRepresentative #Hiring #Jobs</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: 6 months 1 year of experience in a call center or phone-based customer service role. Technical Experience: Hands-on experience using ticketing systems and billing systems is required. Skills: Strong negotiation and communication skills. Ability to handle customer inquiries professionally and efficiently. Strong attention to detail and multitasking skills.</p>

<p>EgyBell is hiring a Call Center Representative. Location: 5 th Settlement Requirements: Language: Good command of English (spoken and written) Experience: 1 year of experience Good user of CRM System, Excel, and MS Office Males are preferred Responsibilities : Manage inbound and outbound calls in a timely manner Register customer requests on system, record customers data and coordinate with other division on that regard Escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken Follow up tickets until the closure of requests &amp; complaints. Conduct satisfaction surveys and outbound calls campaigns Prepare report of call Center activities Manage clients Emails Kindly send your CV on EMAIL_ADDRESS Required skills</p><p><strong>Desired Candidate Profile</strong></p><p>1 year of experience<br>Good user of CRM System, Excel, and MS Office<br>Males are preferred</p>

<ul><li><p>Welcome the new students and fully answer their questions.</p></li><li><p>Run the assigned classes and help the students.</p></li><li><p>Answer phone calls and keep records.</p></li><li><p>Informing students of the course start dates and weekly updates.</p></li><li><p>Address student inquiries about events, course prices, and content.</p></li><li><p>Respond to clients’ complaints in a timely and professional manner.</p></li><li><p>Report the tasks and feedback to his direct manager on a daily basis.</p></li><li><p>Excellent sales skills with clients and persuasion abilities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as a front desk representative, agent or relevant position.</p></li><li><p>Familiarity with office machines (e.g. fax, printer, etc.).</p></li><li><p>Knowledge of office management and basic bookkeeping.</p></li><li><p>Proficient in English (oral and written).</p></li><li><p>Excellent knowledge of MS Office (especially Excel and Word).</p></li><li><p>Strong communication and people skills.</p></li><li><p>Good organizational and multi-tasking abilities.</p></li><li><p>Problem-solving skills.</p></li><li><p>Customer service orientation.</p></li></ul><p></p>

We are looking for a motivated and ambitious Sales Representative to join our growing team.<br>Key Responsibilities:<br>* Identify and generate new sales opportunities through calls, emails, and prospecting activities.<br>* Understand client needs and provide suitable solutions.<br>* Follow up with potential clients and close sales deals.<br>* Achieve assigned sales targets and KPIs.<br>* Conduct market research to reach target audiences effectively.<br>* Build strong client relationships and contribute to business growth.<br>Requirements:<br>✔️ 1–5 years of experience in sales.<br>✔️ Male candidates only.<br>✔️ Strong communication and negotiation skills.<br>✔️ Ambitious, committed, and results-driven personality.<br>What We Offer:<br>⭐ Fixed Salary + Attractive Uncapped Commissions.<br>⭐ Real Career Growth Opportunities.<br>⭐ Continuous Training and Professional Support.<br>⭐ Professional Work Environment.<br>⭐ Opportunity to work with one of the leading consulting and feasibility study companies.

<p>Are you passionate about helping people and eager to kickstart your career in a dynamic environment? We are searching for an enthusiastic and dedicated <strong>Customer Support Representative</strong> to join our vibrant team <strong>on-site in Cairo, Egypt</strong>! This is an exceptional <strong>entry-level</strong> opportunity for individuals with 0-1 years of experience who are ready to make a real impact from day one.</p><p><strong>Overview: Your Mission, Should You Choose to Accept It!</strong></p><p>As a Customer Support Representative, you will be the friendly voice and helpful hand for our valued customers. You'll be at the forefront of our customer experience, ensuring every interaction leaves a lasting positive impression. This <strong>full-time</strong> role offers an incredible chance to develop essential professional skills and grow within a supportive company culture.</p><ul><li><p><strong>Key Responsibilities: Charting Your Course to Customer Success!</strong></p><ul><li><p><strong>Engage and Assist:</strong> Act as the primary point of contact for customer inquiries, providing prompt, accurate, and friendly assistance via various channels.</p></li><li><p><strong>Problem Solver Extraordinaire:</strong> Diagnose and resolve customer issues with precision and empathy, turning challenges into opportunities for delight.</p></li><li><p><strong>Knowledge Navigator:</strong> Become an expert on our products/services to effectively guide customers and provide comprehensive solutions.</p></li><li><p><strong>Documentation Dynamo:</strong> Accurately record customer interactions and feedback, contributing to our continuous improvement efforts.</p></li><li><p><strong>Advocate for the Customer:</strong> Champion the customer experience, collaborating with internal teams to escalate complex issues and ensure timely resolution.</p></li></ul></li><li><p><strong>Skills &amp; Technologies: Your Toolkit for Excellence!</strong></p><ul><li><p>You'll leverage your innate <strong>Customer Service</strong> and <strong>Customer Support</strong> prowess daily.</p></li><li><p>Hone your <strong>Communication Skills</strong>, both verbal and written, to convey information clearly and effectively.</p></li><li><p>Apply strong <strong>Problem-Solving</strong> abilities to navigate diverse customer scenarios.</p></li><li><p>Develop mastery in <strong>Active Listening</strong>, truly understanding customer needs.</p></li><li><p>Utilize basic <strong>CRM Software</strong> to manage customer interactions efficiently.</p></li></ul></li><li><p><strong>Growth Opportunities: Ascend to New Heights!</strong></p><p>We believe in nurturing talent. This entry-level position is a springboard for incredible career progression within our organization. You'll receive comprehensive training, mentorship, and opportunities to expand your skill set, paving the way for advanced roles in customer success, operations, or beyond!</p></li><li><p><strong>Team &amp; Culture: Join Our Family!</strong></p><p>Be part of a collaborative, diverse, and incredibly supportive team where your contributions are recognized and celebrated. We foster an environment of continuous learning, mutual respect, and a shared commitment to delivering exceptional customer experiences. We believe that happy employees lead to happy customers!</p></li><li><p><strong>Impact: Be a Catalyst for Change!</strong></p><p>Every interaction you have will directly contribute to our brand's reputation and customer loyalty. You'll be instrumental in building strong relationships, ensuring customer satisfaction, and playing a vital role in our ongoing success story in the vibrant market of Cairo.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience &amp; Career Level: Your Journey Begins Here!</strong></p><ul><li><p>An enthusiastic individual with <strong>0-1 years of experience</strong> in a customer-facing role.</p></li><li><p>This is an exciting <strong>Entry Level</strong> opportunity for those eager to learn and grow.</p></li></ul></li><li><p><strong>Essential Skills: Your Superpowers!</strong></p><ul><li><p>Proven dedication to providing outstanding <strong>Customer Service</strong> and <strong>Customer Support</strong>.</p></li><li><p>Exceptional <strong>Communication Skills</strong>, both verbal and written, with the ability to articulate clearly and concisely.</p></li><li><p>Strong <strong>Problem-Solving</strong> capabilities and a knack for finding effective solutions.</p></li><li><p>Excellent <strong>Active Listening</strong> skills to truly understand customer needs and concerns.</p></li><li><p>A high degree of <strong>Empathy</strong> and <strong>Patience</strong> when dealing with diverse customer personalities and situations.</p></li><li><p>A collaborative spirit with strong <strong>Teamwork</strong> abilities.</p></li><li><p>Basic familiarity or aptitude to quickly learn <strong>CRM Software</strong>.</p></li><li><p>Effective <strong>Time Management</strong> and organizational skills to handle multiple tasks efficiently.</p></li><li><p>Ability to apply <strong>Conflict Resolution</strong> techniques calmly and professionally.</p></li></ul></li></ul><p></p>

As a Call Center Representative at HSBC, you will be the first point of contact for customers, handling inbound and outbound interactions, resolving inquiries, and delivering a seamless customer experience in line with HSBC policies and regulations.<br> Key Responsibilities: • Handle customer inquiries via phone, email, and chat in a timely and professional manner • Provide accurate information on products, services, and procedures • Identify customer needs and offer solutions or escalate when needed • Ensure all interactions meet service standards and regulatory requirements • Maintain accurate records of customer interactions • Achieve individual targets and support team goals Skills & Competencies: • Strong communication and active listening skills • Customer-focused with problem-solving ability • Ability to multitask and work in a fast-paced environment <br>Requirements: • Bachelor’s degree is a must • C1 Level English proficiency (mandatory) – strong speaking, reading, and writing skills • Flexibility to work rotational shifts

Job Title: Telesales Representative (Marketing Industry) Department: Sales / Business Development Employment Type: Full-Time (Remote) Reports To: Sales Manager<br>Role Overview You will be responsible for outbound and inbound calling to prospective clients, understanding their marketing pain points, and articulating how our solutions can solve their problems. This role is 100% remote, focusing on high-volume communication and closing sales Key Responsibilities Outbound Prospecting: Conduct outbound calls daily to targeted leads provided by the marketing team (or self-sourced) Needs Analysis: Qualify leads by identifying their current marketing challenges, budget, and decision-making authority Solution Selling: Explain our marketing services (e.g., SEO, Social Media, PPC, Content Marketing) in a clear, benefit-focused manner Pipeline Management: Update and maintain accurate records of all calls, emails, and follow-ups in the CRM (e.g., Hub Spot, Salesforce) Objection Handling: Overcome common objections regarding price, competition, and timing with confidence and professionalism Target Achievement: Consistently meet or exceed monthly quotas for appointments set and revenue closed Feedback Loop: Provide feedback to the marketing team regarding client objections and market trends to refine sales scripts Requirements Experience: 1-3 years of experience in Telesales, Telemarketing, or Inside Sales (experience in Marketing, Advertising, or Digital Services is a strong plus). Communication: Excellent verbal communication skills; clear, articulate, and persuasive Resilience: High energy levels and the ability to handle rejection positively Tech Savvy: Comfortable using CRM software, VoIP systems, and virtual meeting platforms (Zoom/Teams) Self-Motivated: Ability to work independently in a remote environment without micromanagement Language: Fluent in English (and/or [Insert other language if needed])

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Company Description<br>TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.<br><br>Role Description<br>This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.<br><br>Qualifications<br>Fluency in English Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience Ability to ensure Customer Satisfaction through proactive communication and problem-solving Excellent communication and interpersonal skills Ability to work on-site in New Cairo and maintain a customer-focused approach Previous experience in a customer service or sales role is an advantage<br><br>Benefits & Salary:<br>Net Salary up to 23K KPIs in Euros, Upselling commissions Transportation provided + allowance (door-to-door for females) Medial insurance up to 400K per year Social insurance VPN lines for personal use Gym access Discounts in many stores Learning & Developments courses Diplomas with attractive discounts Free gaming arena<br><br>Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off<br><br><br>Apply Now wa.me/201029966460

We’re Hiring | Outdoor Sales Executive – B2B<br>Nude Bakery is expanding its B2B business and looking for an experienced Outdoor Sales Executive to join our team. We are looking for a sales professional who can actively promote our Bakery & Food Products and build strong B2B partnerships with cafés, restaurants, companies, hotels, and other businesses.???? Key Responsibilities:Identify and acquire new B2B clients and business opportunities. Promote and sell Nude Bakery’s bakery products, including Croissants, Bagels, Cookies & other bakery items. Target and build relationships with cafés, restaurants, hotels, companies, factories, universities, hospitals, and similar businesses. Conduct regular field visits and client meetings. Develop and maintain strong relationships with existing and potential clients. Prepare quotations, negotiate commercial terms, and close deals. Achieve monthly and quarterly sales targets. Follow up on orders and ensure excellent customer service. Monitor market trends and competitor activities. Build a strong sales pipeline and continuously generate new business opportunities.???? Requirements:Minimum 3 years of experience in Outdoor Sales / B2B Sales. Previous experience in F&B, Bakery, Food Products, Retail, or a related field is highly preferred. Proven track record in acquiring new B2B clients. Strong communication, negotiation, and presentation skills. Target-oriented with strong business development capabilities. Must own a car and be willing to travel for client visits. Good knowledge of the local market and strong networking skills.<br>???? Apply Now : Please send your CV and mention "Outdoor Sales Representative" in the subject line to ( kamarm@nudebakery.shop )<br> #Hiring #Outdoor Sales #B2BSales #Sales Executive #FBSales #Bakery Sales #Food Sales #Business Development #Sales Jobs #Cairo Jobs #Egypt Jobs

About Tchaikovsky School<br>Tchaikovsky School is a growing international music education institution, dedicated to bringing high-quality music education to students across the region.<br>We are building more than a music school — we are building a community where children develop confidence, discipline, creativity, and a lifelong passion for music.<br>As we continue to grow, we’re looking for 3 ambitious people to join our Student Enrollment Team and grow with us.<br>???? THE ROLE<br>As an Enrollment Representative, you will:<br>• Respond to new leads and inquiries• Speak with parents and understand their needs• Introduce families to Tchaikovsky School and our programs• Follow up and convert leads into auditions• Manage your daily pipeline• Work towards individual and team targets<br>⭐ WE’RE LOOKING FOR<br>✔️ Excellent English communication✔️ Confident and persuasive personality✔️ Sales or customer service experience is a plus✔️ Highly responsive and organized✔️ Strong follow-up skills✔️ Target-driven and motivated✔️ Willing to learn and grow<br>???? WHAT WE OFFER<br>• Competitive fixed salary• Performance-based KPIs & incentives• Professional training and coaching• Career growth opportunities• A dynamic and ambitious environment• The opportunity to grow alongside a rapidly expanding institution If you’re ambitious, energetic, people-oriented, and ready to build a career, we want to hear from you.<br>???? Join Tchaikovsky School and be part of a team shaping the future of music education.<br>???? HOW TO APPLY<br>Answer the question in this post and tell us why you think you would be a great fit for the Tchaikovsky School team.<br>We’re excited to see your profile and get the chance to get to know you! ????<br>3 positions available.

<p><h4>About Deloitte<\/h4>\n<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.<\/p>\n\n<h4>Our Purpose<\/h4>\n<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most \u2014 for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.<\/p>\n\n<p>Our shared values guide the way we behave to make a positive, enduring impact:<\/p>\n<ul>\n <li>Lead the way<\/li>\n <li>Serve with integrity<\/li>\n <li>Take care of each other<\/li>\n <li>Foster inclusion<\/li>\n <li>Collaborate for measurable impact<\/li>\n<\/ul>\n\n<h4>During your tenure as an Associate, you will demonstrate and develop your capabilities in the following areas:<\/h4>\n<ul>\n <li>Follow established KYC\/AML processes for new and existing clients\/vendors in line with relevant Deloitte Global and local policies, undertake due diligence, and raise any concerns to the quality risk representative\/management.<\/li>\n <li>Perform AML risk assessment and analyze AML risks associated with the client and identify \"red flag\" situations. Potential risks and operational issues should be identified and escalated as appropriate.<\/li>\n <li>Comply with all relevant internal policies and procedures.<\/li>\n <li>Assist with Customer Due Diligence (CDD) reviews including trigger events and Politically Exposed Persons (PEPs).<\/li>\n <li>Exhibit strong written and verbal communication skills and consistently communicate with teams regarding compliance-related functions and investigative responsibilities.<\/li>\n <li>Engage with key stakeholders of the firm, including other Deloitte offices, to build solid relationships, improve processes, share knowledge, and develop a compliance culture.<\/li>\n <li>Communicate compliance analysis and findings to management and staff, and to other members of the business.<\/li>\n <li>Identify any client\/engagement related risks and escalate any issues to the quality risk representative.<\/li>\n <li>Proactively manage the centralized KYC mailbox and respond to queries accurately, efficiently, and promptly.<\/li>\n<\/ul>\n\n<h4>Leadership capabilities:<\/h4>\n<ul>\n <li>Builds own understanding of our purpose and values; explores opportunities for impact.<\/li>\n <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.<\/li>\n <li>Understands expectations and demonstrates personal accountability for keeping performance on track.<\/li>\n <li>Actively focuses on developing effective communication and relationship-building skills.<\/li>\n <li>Understands how their daily work contributes to the priorities of the team and the business.<\/li>\n<\/ul>\n\n<h4>Qualifications:<\/h4>\n<ul>\n <li>A bachelor\u2019s degree in a relevant field.<\/li>\n <li>Strong proficiency in basic PC applications (Excel, Word, PowerPoint, etc.) with a general understanding of data analysis techniques.<\/li>\n <li>Work experience is preferred in a similar role.<\/li>\n <li>Ability to think strategically and assist in the organization and management of a multi-disciplinary team; ability to sell additional services to clients.<\/li>\n <li>Ability to conduct extensive research.<\/li>\n <li>Proficiency in English (written and spoken).<\/li>\n <li>Proficiency in Arabic is a plus.<\/li>\n<\/ul><\/p><p><\/p>

Job Title: Telesales Representative (Marketing Industry) Department: Sales / Business Development Employment Type: Full-Time (Remote) Reports To: Sales Manager<br><br>Role Overview:You will be responsible for outbound and inbound calling to prospective clients, understanding their marketing pain points, and articulating how our solutions can solve their problems. This role is 100% remote, focusing on high-volume communication and closing sales. Key Responsibilities:Outbound Prospecting: Conduct outbound calls daily to targeted leads provided by the marketing team (or self-sourced). Needs Analysis: Qualify leads by identifying their current marketing challenges, budget, and decision-making authority. Solution Selling: Explain our marketing services (e.g., SEO, Social Media, PPC, Content Marketing) in a clear, benefit-focused manner. Pipeline Management: Update and maintain accurate records of all calls, emails, and follow-ups in the CRM (e.g., Hub Spot, Salesforce). Objection Handling: Overcome common objections regarding price, competition, and timing with confidence and professionalism. Target Achievement: Consistently meet or exceed monthly quotas for appointments set and revenue closed. Feedback Loop: Provide feedback to the marketing team regarding client objections and market trends to refine sales scripts. Requirements:Experience: 1-3 years of experience in Telesales, Telemarketing, or Inside Sales (experience in Marketing, Advertising, or Digital Services is a strong plus). Communication: Excellent verbal communication skills; clear, articulate, and persuasive. Resilience: High energy levels and the ability to handle rejection positively. Tech Savvy: Comfortable using CRM software, VoIP systems, and virtual meeting platforms (Zoom/Teams). Self-Motivated: Ability to work independently in a remote environment without micromanagement. Language: Fluent in English (and/or [Insert other language if needed])<br>.

Inspect Medjool dates before purchase according to the company's quality standards Evaluate fruit maturity, size, color, texture, moisture content, and overall appearance Identify defects including insect damage, disease, fermentation, sunburn, bruising, splitting, dehydration, mold, and mechanical damage Classify Medjool dates into appropriate quality grades Determine acceptance, conditional acceptance, or rejection of each lot Coordinate with the Procurement Team regarding quality decisions before purchase Prepare detailed inspection reports with photos and supporting documentation Monitor harvesting, handling, packaging, and transportation practices at supplier farms Ensure purchased dates maintain traceability from farm to factory Monitor loading operations to prevent contamination and physical damage Collect representative samples for laboratory analysis when required Verify compliance with food safety standards, including GAP and other applicable certifications Maintain supplier quality performance records and recommend corrective actions Support supplier development by providing technical feedback to improve product quality Assist in resolving quality disputes with suppliers Coordinate with the Transportation and Fleet Management Departments to arrange the transportation of the received products<br><br>Requirements<br><br>Bachelor's degree in agriculture, Food Science, Horticulture, or a related field 2-5 years of experience in quality control, preferably in dates, fresh produce, or agricultural exports Experience with Medjool dates is highly preferred Strong knowledge of Medjool date quality standards Understanding of post-harvest handling and storage practices Knowledge of export quality specifications Familiarity with food safety systems (HACCP, Global G. A. P., ISO 22000 is an advantage) Excellent inspection and reporting skills Strong analytical and problem-solving abilities Attention to detail Effective communication and negotiation skills Ability to travel frequently to supplier farms Proficiency in Microsoft Excel and reporting tools

Job Description: Junior Sales Representative Location: Masr Gdida, Cairo, Egypt (On-site) Employment Type: Full-time ( 09:00 -06:00 ) Industry: Marketing Services<br><br>Key Responsibilities Client Acquisition: Identify and reach out to potential clients (brands and businesses) who can benefit from content production and marketing services Sales Support: Assist the senior sales team in managing client relationships, preparing proposals, and following up on leads Market Research: Conduct research to identify new business opportunities and understand client needs within the marketing and advertising space Presentations: Support the preparation and delivery of sales presentations and pitches to prospective clients Relationship Management: Build and maintain strong relationships with existing and potential clients to ensure high levels of satisfaction and repeat business Team Collaboration: Work closely with the creative and production teams to ensure client expectations are aligned with deliverables Reporting: Maintain accurate records of sales activities, client interactions, and pipeline<br>updates Qualifications & Requirements Experience & Education Bachelor's degree in Business, Marketing, Communications, or a related field is preferred1–2 years of experience in sales, business development, or client-facing roles Skills & Competencies Communication: Strong verbal and written communication skills in both Arabic and English Interpersonal Skills: Confident, approachable, and able to build rapport quickly with clients Self-Motivation: A proactive and results-driven mindset with a willingness to learn and take initiative Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines Tech-Savvy: Familiarity with social media platforms and digital marketing concepts is a plus Team Player: Collaborative attitude with the ability to work effectively in a team environment

<p>Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements. With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.</p><p>The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</p><p><strong>Core Responsibilities</strong></p><ul><li>Provide French-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</li><li>Document and track all customer interactions and resolutions accurately in the ticketing system.</li><li>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</li><li>Follow established procedures for incident management, problem management, and service request fulfillment.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</li><li>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</li><li>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</li><li>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</li><li>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</li><li>Continuously develop and enhance technical skills and knowledge through training and self-learning.</li></ul><p><strong>Experience &amp; Qualification</strong></p><ul><li>Fluent in French and English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p><strong>Skills, Knowledge &amp; Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p><strong>Performance Standards</strong></p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Fluent in French and English, both written and verbal communication skills.</p><p>Previous experience in a customer support or service desk role, preferably in a technical support environment.</p><p>Ability to analyze and resolve technical issues independently or through collaboration.</p><p>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</p><p>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</p><p>Strong organizational skills, attention to detail, and the ability to multitask effectively.</p><p>Flexibility to work in shifts, including weekends and holidays, as per business needs.</p><p><strong>Skills, Knowledge &amp; Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul>

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19.5 K Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Company Description TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.<br>Role Description This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.<br>Qualifications Fluency in English Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience Ability to ensure Customer Satisfaction through proactive communication and problem-solving Excellent communication and interpersonal skills Ability to work on-site in New Cairo and maintain a customer-focused approach Previous experience in a customer service or sales role is an advantage<br>Benefits & Salary:Net Salary up to 22K KPIs in Euros, Upselling commissions Transportation provided + allowance (door-to-door for females) Medial insurance up to 400K per year Social insurance VPN lines for personal use Gym access Discounts in many stores Learning & Developments courses Diplomas with attractive discounts Free gaming arena<br>Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off Apply Now wa.me/20102996648

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br><br><br>BENEFITS:<br>Salary up to 19.5 K Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

About Nylix<br>At Nylix, we build AI agents that help businesses automate customer interactions, streamline operations, and improve customer experiences.<br>We're looking for a Business Development Representative to help us expand across Egypt's real estate industry. This is a flexible, remote, commission-based opportunity for professionals who enjoy building relationships and creating new business opportunities.<br>What You'll DoIdentify and connect with decision-makers within Egypt's real estate industry. Build relationships with brokerage owners, managers, developers, and industry professionals. Generate qualified business opportunities through your professional network. Coordinate introductions and business meetings with our team.<br>You'll work closely with our team throughout the sales process. We'll support you with product demonstrations, technical discussions, proposals, and onboarding to help convert opportunities into successful partnerships.<br>What We're Looking For Strong communication, networking, and relationship-building skills. Existing network within Egypt's real estate industry is highly preferred. Self-motivated, proactive, and results-driven. Passion for technology, AI, and innovation. Experience in business development, sales, partnerships, or the real estate industry is a plus.<br>What We Offer Attractive one-time commission for every successful client referral. Flexible remote work with no fixed working hours. Opportunity to work with an innovative AI startup from its early stages. Direct exposure to cutting-edge AI solutions and enterprise technology. Potential to grow into future long-term opportunities as Nylix continues to expand.<br>Location???? Egypt (Remote)<br>Ready to Join Us? If you're passionate about building relationships, creating business opportunities, and helping companies adopt the next generation of AI solutions, we'd love to hear from you.<br>Apply today and become part of Nylix's growth journey.