Computer Technician Jobs in Egypt

About the Role<br><br>We are seeking a detail-oriented Back Office Agent to join an international account, delivering high-quality support in a professional and structured environment.<br><br>This role focuses on managing investor communications, document verification, and administrative coordination. Primary channels include chat and email, with occasional outbound calls as needed. The workflow is organized, efficient, and accuracy-driven.<br><br>---<br><br>Key Responsibilities<br><br>· Handle communications via chat, email, and occasional outbound calls<br>· Process and verify documents and requests<br>· Coordinate with internal teams to ensure seamless operations<br>· Maintain accurate records and follow up on pending tasks<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree<br>· English B1+ (Required)<br>· Proficiency in computer usage<br>· Team-oriented with strong collaboration skills<br><br>---<br><br>What We Offer<br><br>· Net salary of 13,000 EGP<br>· Paid training program<br>· Rotational shifts<br>· Professional and supportive work environment<br>· Social and medical insurance coverage

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.<br><br>Responsibilities:Building referrals & prospecting potential clients. Act as an advisor for all clients. Communicating with different stack holders internally & externally. Performing a monthly sales/ pipeline presentation.<br>Qualifications:Bachelor's degree in business administration, pharmacy, or any relevant field. Experience in identifying new leads, prospecting & acquiring new business. Excellent command of English, communication & presentation skills.0-2 years of experience in Sales. Fresh Graduates are welcome to apply. Excellent computer skills. High organizational and planning skills. Result driven. Ability to handle angry customers. Strong desire to help clients grow and protect their financial future. Meeting sales goals.<br>Work Location: Heliopolis

<p>Analyze, design, develop, and implement high-quality, efficient, and scalable solutions within the Salesforce platform. Ensure that system functionality meets the needs of all departments while handling more complex use cases and maintaining best practices across the development lifecycle. Conduct testing to ensure system stability and functionality. Provide second-level technical support for system issues and inquiries; troubleshoot and resolve problems in coordination with internal teams and external vendors. Collaborate with internal teams, external vendors, and stakeholders to address system-related challenges, and actively support other developers by sharing expertise, resolving technical issues, and promoting development best practices. Monitor system performance proactively to detect and resolve potential issues. Take initiative in managing assigned project components from start to finish and collaborate with team members to ensure timely, high-quality delivery of tasks and technical solutions. Stay updated with the latest technological advancements and Salesforce trends. Mentor and guide junior developers on best practices and new developments. Enhance system architecture to maintain compatibility, scalability, and security.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Engineering, Computer Science, Information Systems Management, or a related field. 3u20135 years of professional experience in Salesforce system development, complex system design, and implementation. Proficient in both written and spoken English. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint Strong proficiency in Salesforce development, including Apex, Visualforce, Lightning Components, SOQL, and SOSL. Extensive experience with Salesforce Sales Cloud, Service Cloud, and other relevant Salesforce products. Experience with Salesforce integrations using REST/SOAP APIs, middleware, and data migration tools. In-depth understanding of data modeling, system architecture, security settings, and access controls within the Salesforce platform. Familiarity with Agile/Scrum methodologies and comfort working in iterative, team-based environments.</p>

<p>The Oracle Database and Jasper Report Developer will be responsible for designing, developing, detailed reports using Jasper Reports. This role requires a combination of Oracle database expertise and reporting skills to support critical business applications. Key Responsibilities: Design, develop, and implement database solutions to support applications and business needs. Write complex SQL queries, stored procedures, and triggers for optimized performance and functionality. Maintain and manage database objects, including tables, indexes, and views, ensuring high performance and scalability. Design, develop, and deploy complex reports using JasperReports Studio. Understand and translate business requirements into efficient, user-friendly reports, as well as maintain and optimize database solutions. Collaborate with business analysts and stakeholders to gather and understand report requirements and design specifications. Maintain and update existing reports as business needs evolve and expand</p><p><strong>Desired Candidate Profile</strong></p><p>1-3 years of experience in Oracle database development, with a strong understanding of SQL and PL/SQL programming. 1-3 years of experience working with Jasper Reports, Power BI, or similar reporting tools. Bacheloru2019s degree in Computer Engineering, Computer Science. Proficiency in SQL optimization and Oracle database tools. Familiarity with Java and XML for advanced report customization is a plus. Knowledge of data visualization, reporting principles, and business intelligence concepts. Skills: Advanced knowledge of SQL, and PL/SQL. Proficient in Jasper Reports Studio, Jasper Reports Server, and Power BI. Expertise in data accuracy, attention to detail, and maintaining high standards for report clarity and usability. Knowledge of data security practices, access control, and encryption within Oracle environments. Strong analytical and problem-solving skills, with the ability to troubleshoot and optimize database and report performance. Excellent communication skills to work effectively with cross-functional teams and stakeholders.</p>

<p>Manage the projects internally within Business Intelligence team to achieve the business requirements within the agreed timelines with high quality. Responsible for the design, development and on-going support of reporting &amp; analytical solutions and descriptive models for the business community within the reporting environment. Use range of technologies to make data easily accessible to business users through building Self-BI environment and Dashboards. Perform the business analysis and document the specification of business information requests. Work closely with modelling and Data Management team members for building the new models that serves the business requests. Participate effectively in setting the data governance and reporting strategies that reduce data redundancy wherever possible. Work with a team of developers through architecture, design, build, test, and enhancement of corporate business intelligence solutions. Design, code, test and document appropriate data processes, stored procedures or reporting &amp; analytic applications using industry proven best-practices . Develop outline design and reports; Create necessary objects to meet report requirements. Develop and execute unit, system integration, and user acceptance test plans and plays an active role in project rollouts. Investigate and assist in the resolution of any day-to-day application issues. Comply with new company Governance, Business Intelligence Standards, Data Standards and Data Warehouse Methods and Procedures in the delivery. Identify opportunities for sharing and re-using information through the team knowledge base. Act promptly on the reporting issues that is assigned to the second level of support team. Recommend approaches, lead design and create solid technical solutions for complex business scenarios.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer science and/or computer engineering. 1+ Years of experience in BI field related. Excellent oral and written communication skills. Having strong data-driven analytical skills. Having problem solving and decision-making skills. Knowledge of telecom industry standards and technologies.</p>

Conducting sales is in accordance with the company's policy, including what increases the company's sales in addition to its customer base<br>Responsibilities- welcoming customers and providing sales service.<br>- Contributing to promoting the offers presented by the company.<br>- Listening intently and answering all questions and inquiries related to the proposals.<br>- Description of the product during the sales process.<br>- Packaging of goods.<br>- Dealing with returned or exchanged goods.<br>- Recording purchases on the operating system.<br>- Providing after-sales services.<br>Inside the branch<br>- Arranging products and display within the branch.<br>- Arranging the branch’s warehouse, if any, in coordination with the Direct Manager.<br>- Maintains the workplace clean and tidy.<br>- Know a lot about security and theft, and know how to prevent or deal with these situations.<br>- Meeting customers according to company policy<br>Qualifications University or intermediate<br>English ( Good ) Computer Skills ( Good ) Presentation Skills High communication skills Negotiation skills

Responsibilities:<br>Prepare detailed Shop drawings, layouts, sketches, maps, and graphic representations of Mechanical using computer-aided design software.prepare third-party invoices & client invoices Manage and distribute coordinated digital documents to the project team Supervise and review the preparation of construction method statements with construction personnel Take part in the project management review and risk management review Liaise between the construction and engineering teams ensuring the harmony between engineering team requirements and construction team deliverable Prepare technical material submittals Attend progress meetings, discuss and suggest technical proposals Maintaining organized and detailed project records.<br>Qualifications:<br>BSc. Mechanical power degree. Minimum of 5 years experience in working and shop drawing. Previous experience in HVAC,FF, Plumbing is MUST. Previous experience in contractor for construction works. Ready to join in one week. Experienced in technical drawings, details and As built, Q. S & Invoices.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Egypt Education Platform is excited to announce a vacancy for an IT Help Desk - Fresh Graduate to join our technology team at Madinaty Integrated Language School.<br> This is a fantastic opportunity for a recent graduate eager to start their career in Information and Communication Technology within an educational environment.<br> Key Responsibilities: Provide first-line technical support to staff and students for IT-related issues, including hardware, software, and network problems.<br> Assist in troubleshooting and resolving technical issues via phone, email, or in-person, ensuring a high level of customer service.<br> Maintain accurate records of support requests and resolutions in the help desk system.<br> Install, configure, and maintain computer systems, printers, and other IT equipment.<br> Support the implementation of new technologies and assist in training users on how to utilize them effectively.<br> Monitor and maintain the IT inventory and report on equipment needs as necessary.<br> Collaborate with other ICT team members to improve the overall ICT infrastructure and service delivery.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability Bachelor’s degree in Computer Science, Information Technology, or a related field.<br> Strong interest in technology and eagerness to learn about ICT systems and support.<br> Excellent problem-solving skills and ability to work under pressure.<br> Good communication skills in both Arabic and English.<br> Familiarity with common operating systems, software applications, and hardware components.<br> Ability to work collaboratively within a team and support a diverse range of users.<br> A positive attitude and a willingness to take on new challenges.<br> Residence in Obour, Nasr City, or El-Shorouk City is preferred The ideal candidate will be proactive, well-organized, and passionate about providing support to enhance the technological experience within our educational institution.<br> Safeguarding Statement: The safety and welfare of our students are paramount.<br> All appointments are subject to thorough background checks and reference verification.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Egypt Education Platform is excited to announce a vacancy for an IT Help Desk - Fresh Graduate to join our technology team at Madinaty Integrated Language School.<br> This is a fantastic opportunity for a recent graduate eager to start their career in Information and Communication Technology within an educational environment.<br> Key Responsibilities: Provide first-line technical support to staff and students for IT-related issues, including hardware, software, and network problems.<br> Assist in troubleshooting and resolving technical issues via phone, email, or in-person, ensuring a high level of customer service.<br> Maintain accurate records of support requests and resolutions in the help desk system.<br> Install, configure, and maintain computer systems, printers, and other IT equipment.<br> Support the implementation of new technologies and assist in training users on how to utilize them effectively.<br> Monitor and maintain the IT inventory and report on equipment needs as necessary.<br> Collaborate with other ICT team members to improve the overall ICT infrastructure and service delivery.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability Bachelor’s degree in Computer Science, Information Technology, or a related field.<br> Strong interest in technology and eagerness to learn about ICT systems and support.<br> Excellent problem-solving skills and ability to work under pressure.<br> Good communication skills in both Arabic and English.<br> Familiarity with common operating systems, software applications, and hardware components.<br> Ability to work collaboratively within a team and support a diverse range of users.<br> A positive attitude and a willingness to take on new challenges.<br> Residence in Obour, Nasr City, or El-Shorouk City is preferred The ideal candidate will be proactive, well-organized, and passionate about providing support to enhance the technological experience within our educational institution.<br> Safeguarding Statement: The safety and welfare of our students are paramount.<br> All appointments are subject to thorough background checks and reference verification.<br></span> </div>

Key Responsibilities:Respond to customer inquiries via Facebook, Instagram, Whats App, and other communication channels. Answer customer phone calls professionally and provide accurate information. Process and confirm customer orders with accuracy. Coordinate and follow up on shipments with shipping companies until successful delivery. Handle shipping issues, returns, and customer complaints efficiently. Update order status and keep customers informed throughout the process. Coordinate with internal teams to ensure smooth order fulfillment. Maintain a high level of customer satisfaction through professional communication and problem-solving.<br>Requirements:Minimum 1 year of experience in Moderation and Order Fulfillment. Good command of English Excellent communication and customer handling skills. Strong problem-solving and organizational skills. Ability to work under pressure and manage multiple tasks. Good computer skills and proficiency in Microsoft Office. Attention to detail and commitment to accuracy.

<p>POSITION SUMMARY Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications. Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

Key Responsibilities:<br>Solution Design and Implementation:Analyze business requirements and business processes to recommend Oracle application solutions. Lead the design, configuration, and deployment of Oracle applications including SCM or Manfacturing. Develop and maintain functional solutions and technical design documents.<br>Technical Support and Troubleshooting:Provide ongoing technical support and maintenance for Oracle Manfacturing/SCM modules. Diagnose and resolve system issues, ensuring minimal downtime and disruption to business operations. Perform regular system updates and upgrades to keep Oracle applications current and secure. Position Requirements:<br>Educational Requirements: Bachelor’s degree in business administration or information technology or equivalent Required Industry Experience: Minimum 3 to 5 years of specialist technical experience, within ERP Enterprise Oracle applications Broad understanding of computer systems, applications and operating systems. Strong knowledge of writing requirements specifications for Information Systems. End to end experience of the project and software development life cycle

<p>●&nbsp;&nbsp;&nbsp;&nbsp; Develop, train, and validate advanced machine learning and deep learning models (e.g., multi-layer perceptron's, convolutional neural networks, recurrent networks, and transformers) to predict patient risk, disease progression, and complex healthcare utilization patterns.</p><p></p><ul><li><p>Build and scale deep learning pipelines to process high-dimensional clinical datasets, medical imaging, or time-series physiological data</p></li></ul><p></p><p>●&nbsp;&nbsp;&nbsp;&nbsp; Formulate and execute predictive and prescriptive modeling strategies to optimize clinical workflows, inpatient flow, and resource allocation.</p><p></p><p>●&nbsp;&nbsp;&nbsp;&nbsp; Apply rigorous statistical methods and causal inference techniques (e.g., propensity score matching, difference-in-differences) to isolate and evaluate the clinical and operational impact of new hospital programs and pathways.</p><p></p><ul><li><p>Translate complex machine learning, deep learning, and statistical outputs into intuitive, actionable insights for clinicians, care managers, and executive leadership</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Education</h3><p>●&nbsp;&nbsp;&nbsp;&nbsp; <strong>Bachelor’s degree</strong> in Statistics, Computer Science, Engineering, or a highly quantitative discipline.&nbsp;&nbsp;&nbsp; </p><p></p><ul><li><p><strong>Master’s or PhD</strong> in Data Science, Computer Science, Deep Learning, Biostatistics, Biomedical Informatics, or a quantitative field with a heavy focus on machine learning and</p></li></ul><p></p><h3>Experience</h3><p>●&nbsp;&nbsp;&nbsp;&nbsp; <strong>1+ years</strong> of professional experience working strictly as a Data Scientist, Machine Learning Engineer, or Deep Learning Specialist.</p><p></p><p>●&nbsp;&nbsp; Prior experience in healthcare, clinical informatics, hospital operations, or pharmaceutical environments is <strong>highly preferred but not mandatory</strong>.</p><p></p><p>●&nbsp;&nbsp; Proven track record of developing, validating, and deploying predictive models (traditional ML or Deep Learning).</p><p></p><p>●&nbsp;&nbsp; Experience working directly with large, complex datasets (e.g., unstructured text, times-series, claims, or clinical records).</p><p></p><h3>Tools and Technologies</h3><p>●&nbsp;&nbsp;&nbsp;<strong>Data Science, ML &amp; Deep Learning:</strong> Python (pandas, scikit-learn, XGBoost, PyTorch, TensorFlow, Keras, Hugging Face).</p><p></p><p>●&nbsp;&nbsp;<strong>BI &amp; Model Visualization (Preferred):</strong> Streamlit, Plotly, Tableau, Power BI.</p><p></p><p>●&nbsp;&nbsp; <strong>Cloud &amp; Infrastructure (Familiarity):</strong> Azure ML, AWS SageMaker, Docker, Git.</p><p></p>

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.<br><br>Responsibilities:Building referrals & prospecting potential clients. Act as an advisor for all clients. Communicating with different stack holders internally & externally. Performing a monthly sales/ pipeline presentation.<br>Qualifications:Bachelor's degree in business administration, pharmacy, or any relevant field. Experience in identifying new leads, prospecting & acquiring new business. Excellent command of English, communication & presentation skills.0-2 years of experience in Sales. Fresh Graduates are welcome to apply. Excellent computer skills. High organizational and planning skills. Result driven. Ability to handle angry customers. Strong desire to help clients grow and protect their financial future. Meeting sales goals.<br>Work Location: Heliopolis

<ul><li><i><strong>Job Purpose:</strong></i></li><li>Design Engineers are responsible for supporting, researching, and developing ideas for new products and modifying existing product designs. &nbsp;</li><li>Design Engineers must communicate effectively with their colleagues to facilitate their workflow and achieve the required tasks in the time needed, using the available resources at a good quality and reasonable cost.</li><li><i><strong>Job Responsibilities:</strong></i></li><li>Support the study of a design and investigate possible design solutions.</li><li>Support new systems and processes to drive quality, efficiency and save costs.</li><li>Support the usability, environmental impact and safety of a design.</li><li>Use computer-aided design (CAD) and computer-assisted engineering (CAE) software to create prototypes.</li><li>Collect and analyze data from tests on prototypes.</li><li>Modify designs and retest them.</li><li>Write regular progress reports and present them to project managers.</li><li>Investigate and undertake analysis on how to improve existing products or components.</li><li>Write technical reports to summarize findings.</li><li>Understand the concept, specification, tender, and development of new projects or components.</li><li>Understand model making, prototyping, and product testing.</li><li>Plan to ensure projects are delivered on time, to standard, and to budget.</li><li>Analyze engineering sketches, specifications, and related data and drawings to determine design factors such as size, shape, and arrangement of parts.</li><li>Review product design for compliance with engineering principles, company standards, customer contract requirements, and related specifications.</li><li>Coordinate activities concerned with technical developments, scheduling, and resolving engineering design and test problems.</li><li>Control expenditures within limitations of the project budget.</li><li>Draft interim and completion project reports.</li><li>Measure machine and parts during production to ensure compliance with design specifications.</li><li>Handle material review board responsibilities for product engineering.</li><li>Follow up the product and make requested changes and corrections throughout the life of the product.</li><li>Collaborate with the engineering staff to produce design and drawings in accordance with the applicable standards, and accurately incorporate welding symbols and tolerances into design drawings.</li><li>Fulfill any additional tasks as per job need.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support the company by ensuring maximum revenue realization of products and services (from signals to cash) through revenue leakage detection and prevention, in addition to identifying unprofitable traffic scenarios and customer behaviour supported by analytics</p><p>Key Accountabilities &amp; Decision Ownership</p><ul><li>Responsible of end to end traffic reconciliation across all streams (voice, SMS, data, video and MMS)</li><li>Communicate any issues that will impact company figures with our stakeholders (decision support, reporting, revenue accounting..)</li><li>Responsible of interconnect revenue booking figures and invoicing issuance with Telecom Egypt</li><li>Responsible of loyalty movement validation and snapshot confirmation for revenue accounting team for booking</li><li>Responsible of VF cash transactions validation against recognized revenues</li><li>Responsible of rating validation &amp; FRITS systems to ensure accurate implementation for rate plans, offers, subscriptions &amp; recharges across different systems and ensure applying the fix of detected bugs</li><li>Report incidents impact and quantification (revenue loss and/or revenue prevention)</li><li>Contribute in achieving margin assurance group target</li><li>Automation expert</li></ul><p>Core Competencies, Knowledge, and Experience</p><p>Technical / Professional Expertise</p><ul><li>Bachelor degree of finance (mandate)</li><li>Good knowledge of accounting principles.</li><li>Excellent command of written &amp; oral English language.</li><li>Excellent knowledge of computer skills (Mastering the MS office)</li><li>Ability to work under pressure</li><li>Advanced SQL knowledge is a Plus</li><li>Basic programing understanding</li></ul><p>Competency / Performance Drivers</p><ul><li>Problem solving</li><li>Stakeholders management</li><li>Analytical skills</li><li>Communication skills</li><li>Tariffs and services understanding</li><li>Eager to learn and understand</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Technical / Professional Expertise</p><ul><li>Bachelor degree of finance (mandate)</li><li>Good knowledge of accounting principles.</li><li>Excellent command of written &amp; oral English language.</li><li>Excellent knowledge of computer skills (Mastering the MS office)</li><li>Ability to work under pressure</li><li>Advanced SQL knowledge is a Plus</li><li>Basic programing understanding</li></ul><p>Competency / Performance Drivers</p><ul><li>Problem solving</li><li>Stakeholders management</li><li>Analytical skills</li><li>Communication skills</li><li>Tariffs and services understanding</li><li>Eager to learn and understand</li></ul><p></p></section>

Job Description Handle Customers through all online channels. Handle outbound calls for follow up, occasional campaigns and call backs blended with normal inbound calls. Provide best possible service to both external & internal customers to achieve highest level of customer satisfaction Provide proper information to customers with complete & comprehensive understanding of Onecard Products & Services and Policies & Procedures Resolve customer complaints in time & treats them as business opportunities to ensure continuous improvement & development Escalate problems & provides relevant feedback to the right channels Contribute to the Up selling of Onecard Products and Services<br>Job Requirements Very Good English both spoken and written Fresh Graduates or +1 year of experience. Very good computer skills Strong Customer Orientation Strong communication, listening & interpersonal skills Flexibility & ability to work in a team Self-confident with professional behavior & attitude High sense of time management

Conducting sales is in accordance with the company's policy, including what increases the company's sales in addition to its customer base<br>Responsibilities- welcoming customers and providing sales service.<br>- Contributing to promoting the offers presented by the company.<br>- Listening intently and answering all questions and inquiries related to the proposals.<br>- Description of the product during the sales process.<br>- Packaging of goods.<br>- Dealing with returned or exchanged goods.<br>- Recording purchases on the operating system.<br>- Providing after-sales services.<br>Inside the branch<br>- Arranging products and display within the branch.<br>- Arranging the branch’s warehouse, if any, in coordination with the Direct Manager.<br>- Maintains the workplace clean and tidy.<br>- Know a lot about security and theft, and know how to prevent or deal with these situations.<br>- Meeting customers according to company policy<br>Qualifications University or intermediate<br>English ( Good ) Computer Skills ( Good ) Presentation Skills High communication skills Negotiation skills

Key Accountabilities:<br><br>Provide first- and second-line support for production incidents, ensuring timely resolution and minimal business disruption. Investigate, troubleshoot, and resolve system issues through effective analytical and problem-solving approaches. Monitor and manage service requests and incidents in accordance with established Service Level Agreements (SLAs). Administer and maintain the ticketing system, ensuring accurate tracking, prioritization, and closure of incidents and requests. Manage and support integrations between ADI Consumer Finance systems and third-party partners to ensure seamless data exchange and service continuity. Oversee vendor relationships for application support services, ensuring performance, responsiveness, and compliance with agreed service standards. Coordinate with infrastructure vendors to maintain system availability, performance, and operational stabilit<br>y<br>Qualifications, Experienc<br>e <br>Bachelor’s degree in Computer Science or its equivalence.0 to 2 years of experience in IT or any related field of work, consumer finance is a pl<br>us.

Qualifications<br>3+ years of relevant work experience Expertise in Object Oriented Design, Database Design, and XML Schema Experience with Agile or Scrum software development methodologies Proven experience as a Senior Spring Boot Developer. Strong understanding of Java programming language and Spring Framework. In-depth knowledge of Spring Boot, including its core features and best practices. Experience with microservices architecture and containerization (Docker, Kubernetes). Familiarity with RESTful APIs and API design principles. Proficiency in SQL and NoSQL databases. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Computer Science and Software Development skills<br>Nice-to-haves<br>Experience with cloud platforms (AWS, GCP, Azure). Knowledge of Spring Cloud components (Netflix OSS, Spring Cloud Gateway, etc.). Experience with CI/CD pipelines and Dev Ops practices.