Computer Technician Jobs in Egypt

Duties & Responsibilities:<br>Handle customers’ requests/inquiries related to their accounts ,products & services in a professional manner & serving all customers regardless of segment up to the level of their full satisfaction. Marketing bank’s products and services through direct and cross selling to achieve branch goals and increase customer base and revenue. Providing professional, and high quality service that meet customers’ requirements and exceeds their expectations. Promote & sell bank products/services to achieve the yearly set targets.<br>Job Requirements:<br> Bachelor degree in business administration or finance. Minimum 1 year experience in banking . Strong orientation for sales and services. Fluency in English. Sufficient knowledge of bank's products, services, rules & regulations. Computer Literacy. Excellent communication & interpersonal skills.

We are looking for a Data Entry & Social Media Assistant to support daily operations, data entry tasks, and basic social media management.<br>Responsibilities:<br>* Enter and update shipment and container data in the system.* Update shipment status in the dashboard.* Create and edit invoices using Microsoft Excel and Word.* Post content on Facebook and Linked In pages and groups.* Respond to basic customer messages and inquiries.* Handle basic file management (Google Drive / One Drive).<br>Requirements:<br>* Basic computer skills (Windows, internet, file handling).* Good knowledge of Microsoft Excel and Word.* Attention to detail and accuracy.* Ability to use web-based systems.* Familiarity with Facebook and Linked In

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities:</p><p>Performs wet and instrumental analysis (HPLC, UV, GC, FTIR) of raw materials, in-process and finished products.</p><p>Performs physical testing and chemical analysis of Pharmaceutical Packaging Material.</p><p>Troubleshoots and resolves operations issues.</p><p>Prepares and standardizes volumetric solutions, reagents and indicators Internal calibration of instruments according to work instructions.</p><p>Validation of the assay methods of finished products.</p><p>Participates in validation of facilities and manufacturing processes</p><p>Job Location: October City</p><p>Employment Type: Contingent worker / Temp-to-Hire</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Bachelor s degree in pharmacy or science with grade Very good.</p><p>Fresh Graduate</p><p>Fluency in English, both written and verbal</p><p>Excellent computer skills and data analysis knowledge.</p><p>Good documentation practice and technical writing</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li>Manage high volume of customer contacts and communications through phone and email each day</li> <li>Use contact search and productivity tools to verify contact information is accurate</li> <li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion</li> <li>Develop a level of product knowledge to speak intelligently to customers and address specific objections</li> <li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems</li> <li>Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer"</li> <li>Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage</li> <li>Work with teams and management to promote a positive customer experience</li> </ul>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li>Manage high volume of customer contacts and communications through phone and email each day</li> <li>Use contact search and productivity tools to verify contact information is accurate</li> <li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion</li> <li>Develop a level of product knowledge to speak intelligently to customers and address specific objections</li> <li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems</li> <li>Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer"</li> <li>Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage</li> <li>Work with teams and management to promote a positive customer experience</li> </ul>",</div></section>

<p>IT Specialist Manufacturing / Industrial Location: Alexandria, Egypt Sultan Hussein Head Office &amp; Borg El Arab Factory Work Model: Hybrid Working Days: Sunday Thursday Working Hours: 8:00 AM 5:00 PM Experience: 3+ years About the Role Eshratex is looking for an experienced IT Specialist to join our team and manage and optimize our IT infrastructure across our Sultan Hussein Head Office and Borg El Arab Factory . The ideal candidate will have 3+ years of IT experience , including 1 2 years in a manufacturing or heavy industrial environment , with strong hands-on expertise in infrastructure, cybersecurity, ERP systems, networking, and database administration. You will play a key role in ensuring the reliability, security, scalability, and integration of our technology environment while working closely with internal teams and external technology partners. Key Responsibilities Cybersecurity &amp; IT Resilience Implement and continuously improve a Zero Trust security architecture across the organization. Manage and monitor firewalls, network security, access controls, and other cybersecurity solutions. Identify and mitigate IT security risks and vulnerabilities. Develop and maintain IT resilience, backup, disaster recovery, and business continuity processes. Ensure compliance with internal security policies and industry best practices. ERP &amp; OT Integration Oversee the optimization and administration of the company's SAP ERP environment . Ensure SAP integrates effectively with relevant business functions and departmental systems. Support the integration of IT and Operational Technology (OT) environments within the manufacturing facility. Identify opportunities to improve business processes through technology and automation. Collaborate with business and operations teams to understand system requirements and resolve technical issues. IT Infrastructure &amp; Scalability Manage and maintain the organization's IT infrastructure across the head office and factory. Ensure the availability, performance, and scalability of servers, networks, systems, and related infrastructure. Manage and optimize SD-WAN and enterprise networking solutions. Monitor system performance and proactively address infrastructure issues. Support the deployment and maintenance of hardware, software, and network infrastructure. Database Administration Manage and maintain SQL databases , including performance monitoring, backups, security, and troubleshooting. Ensure database availability, integrity, and reliability. Support business applications that depend on SQL-based databases. Vendor &amp; Technology Management Manage relationships with hardware vendors, software providers, and technology partners . Evaluate technology solutions and make recommendations based on business requirements. Negotiate with vendors to ensure competitive pricing, service quality, and appropriate SLAs. Monitor vendor performance and ensure systems achieve a target of 99.9% availability . Business Communication &amp; Support Translate complex technical and cybersecurity risks into clear business impacts and recommendations . Work closely with management and different departments to understand technology needs. Provide timely technical support and communicate IT issues and solutions effectively. Prepare reports and recommendations regarding infrastructure, cybersecurity, and technology improvements. Requirements Education Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field . Experience 3+ years of professional IT experience . At least 1 2 years of experience in a manufacturing, industrial, or heavy industrial environment . Hands-on experience managing IT infrastructure across multiple locations is preferred. Technical Skills Strong knowledge of firewall management and network security . Hands-on experience with SD-WAN and enterprise networking . Strong knowledge of SQL database administration . Experience with SAP ERP and enterprise system integration. Understanding of IT/OT integration within manufacturing environments. Knowledge of Zero Trust security principles and architecture . Familiarity with backup, disaster recovery, and business continuity solutions. Strong troubleshooting and problem-solving skills. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and stakeholder-management skills. Ability to translate technical concepts into clear business requirements and risks. Strong vendor-management and negotiation skills.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field . Experience 3+ years of professional IT experience . At least 1 2 years of experience in a manufacturing, industrial, or heavy industrial environment . Hands-on experience managing IT infrastructure across multiple locations is preferred. Technical Skills Strong knowledge of firewall management and network security . Hands-on experience with SD-WAN and enterprise networking . Strong knowledge of SQL database administration . Experience with SAP ERP and enterprise system integration. Understanding of IT/OT integration within manufacturing environments. Knowledge of Zero Trust security principles and architecture . Familiarity with backup, disaster recovery, and business continuity solutions. Strong troubleshooting and problem-solving skills. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and stakeholder-management skills. Ability to translate technical concepts into clear business requirements and risks. Strong vendor-management and negotiation skills. Ability to work independently while collaborating effectively with cross-functional teams. Comfortable working across both corporate office and manufacturing environments .</p>

Company Description e Plus Telecom is a technology-focused company founded by experienced technical and sales engineers with deep expertise in the telecommunications field. The company designs, implements, and supports complex network, data center, call center, video conferencing, and unified communication and collaboration solutions. e Plus Telecom also specializes in network security, including firewalls, mail antispam, advanced threat protection, and management systems. A certified team works closely with customers to deliver tailored, high-quality technology solutions. The company continually strengthens partnerships with professional, industry-leading vendors to ensure access to modern, reliable products and services.<br>Role Description The Sales Account Executive – IT Supplies is a full-time, on-site role based in Giza. This role is responsible for identifying and qualifying new business opportunities for IT supplies, building and managing a pipeline of prospective clients, and conducting regular on-site meetings and presentations. The Sales Account Executive will manage existing accounts, prepare and deliver proposals and quotations, and coordinate with technical and operations teams to ensure accurate and timely order fulfillment. Daily responsibilities include maintaining strong customer relationships, responding to inquiries, providing post-sales support, tracking sales metrics, and reporting progress to management. The role also involves staying current on product offerings, market trends, and competitor activity to proactively support sales growth.<br>Qualifications Candidates should possess strong Lead Generation skills, including prospecting, qualification, and pipeline management. Candidates should possess solid Account Management and Customer Service skills to support retention, renewal, and upselling activities. Candidates should possess excellent Communication and Relationship Building skills to engage clients and internal stakeholders effectively. Knowledge of IT supplies, networking, and telecom solutions is highly beneficial. Proven experience in B2B sales or technology sales, preferably in telecom or IT infrastructure. Ability to work on-site in Giza and travel to customer locations as needed. Strong organizational, negotiation, and presentation skills, with comfort using CRM and sales productivity tools. Bachelor’s degree in Business, Information Technology, or a related field is preferred.<br>IT Products & Supplies The candidate will be expected to gradually develop knowledge of products such as:Laptops & desktops Monitors Printers & scanners Servers & storage Networking equipment Switches & routers Wi-Fi solutions Structured cabling Racks & accessories UPS systems Computer accessories & peripherals Software & licenses IT consumables Data center products Other corporate IT supplies

Company Description Al Safwa High Institute of Engineering is a higher education institution that offers Bachelor of Engineering degrees across multiple disciplines. The institute includes departments of Architecture Engineering, Construction Engineering, and Electronics, Communications and Computer Engineering. Within the electronics-related department, learners can specialize in Electronics and Communications Engineering or Computer Engineering. Al Safwa provides an academic environment focused on practical engineering skills and interdisciplinary collaboration, offering opportunities for teaching, research, and participation in institutional development. The institute aims to prepare future engineers with strong technical foundations and real-world application capabilities. Role Description The Architect will be responsible for designing and reviewing architectural projects, preparing drawings and specifications, and supporting the integration of modern design technologies within the institute’s academic and operational environment. Day-to-day tasks include collaborating with faculty and administrative teams on campus facilities and studios, contributing to architectural curricula and design workshops, and ensuring that projects align with safety, sustainability, and regulatory standards. The role also involves coordinating with engineering disciplines, managing project timelines and documentation, and providing guidance to students in architectural design practices as needed. This is a full-time hybrid role based in Cairo, Egypt, with a combination of on-site presence at Al Safwa High Institute of Engineering and some work-from-home flexibility. Qualifications Strong foundation in Architecture and Architectural Design, with the ability to develop and review conceptual and detailed designs. Experience in Software Development and Integration as they relate to architectural tools, BIM platforms, and digital design workflows. Demonstrated Project Management skills, including planning, coordination, and monitoring of architectural and engineering projects. Bachelor’s or higher degree in Architecture, Architectural Engineering, or a closely related field. Proficiency in relevant design software (e.g., Auto CAD, Revit, or similar), and familiarity with building codes and standards. Effective communication and collaboration skills, with the ability to work in multidisciplinary teams and support students and colleagues. Experience in academic or educational environments is an advantage, along with an interest in mentoring and knowledge sharing. Ability to work in a hybrid model, managing responsibilities both on campus in Cairo and remotely with reliability and accountability.

???? We Are Hiring – Egypt<br>Job Description Infasme is looking for talented fresh graduates or early-career professionals with 0–3 years of experience to join our team as:Associate Solution Engineer – Document Management & Open Source<br>This role is suitable for candidates who are passionate about technology and want to build a strong career in Document Management, Enterprise Content Management, open-source platforms, software development, deployment, infrastructure, and databases.<br>The selected candidate will work with our technical team on real business solutions, including document management platforms, integrations, APIs, databases, deployment activities, and AI-assisted development practices.<br>Responsibilities• Support the development, configuration, and enhancement of document management and ECM solutions.• Assist in building and integrating backend services, APIs, and database-driven applications.• Work with open-source technologies and platforms used in document management solutions.• Support deployment activities across development, testing, UAT, and production environments.• Assist in troubleshooting application, database, integration, and infrastructure-related issues.• Work with databases such as Postgre SQL and NoSQL platforms such as Mongo DB.• Use AI-assisted development tools and vibe coding approaches to improve productivity and accelerate learning.• Collaborate with technical, functional, and project teams to understand requirements and deliver practical solutions.• Learn document management industry concepts, including content services, workflows, metadata, search, classification, and integrations.• Prepare basic technical documentation when required.• Travel when needed for customer meetings, project delivery, training, or implementation support. Qualifications• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related field.• Fresh graduate or 0–3 years of relevant experience.• Basic understanding of software development and application architecture.• Interest in Document Management / ECM platforms.• Good knowledge of open-source technologies.• Understanding of deployment concepts, servers, environments, and infrastructure.• Good database knowledge, especially Postgre SQL.• Good understanding of NoSQL concepts, especially Mongo DB.• Familiarity with APIs, integrations, and backend services.• Ability to use AI-assisted development tools and modern development practices.• Good English communication skills, written and spoken.• Strong problem-solving skills and ability to learn quickly.• Ability and willingness to travel when required.???? Location: Egypt✈️ Travel: Required when needed<br>#Hiring #Egypt Jobs #Fresh Graduates #Technology Jobs #Open Source #Document Management #ECM #Postgre SQL #Mongo DB #APIs #Software Development #Infasme

Valleysoft is an IT services provider delivering enterprise technology solutions, application development, process management, and infrastructure support for clients around the world. Working across the Information Technology and Services sector, the company helps organizations build, connect, and support the systems that keep critical business operations running smoothly.<br><br>As a web Methods Developer, you will play a key role in shaping and supporting enterprise integration solutions that connect applications, data, and business processes. This role is suited to someone who enjoys working across technical teams, solving complex integration challenges, and contributing to reliable, secure, and scalable middleware environments that support important business outcomes.<br><br>Responsibilities<br><br>Design, develop, test, and maintain enterprise integration solutions using Software AG web Methods Develop and support APIs, web services, and middleware integrations Build integration flows using Integration Server and Designer Develop REST and SOAP services for internal and external applications Configure and manage adapters for databases, JMS, SAP, FTP/SFTP, and messaging systems Troubleshoot production integration issues and perform root cause analysis Optimize integration performance and ensure high availability Participate in system integration testing, user acceptance testing, and production deployments Collaborate with application development, infrastructure, database, and business teams Prepare technical documentation and integration specifications Ensure integration solutions comply with security standards and banking policies Participate in production support, incident resolution, and on-call activities when required<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field3-6 years of hands-on experience with Software AG web Methods, including developing enterprise integration solutions and integrating multiple enterprise applications Hands-on experience with web Methods Integration Server, web Methods Designer, web Methods API Gateway, and web Methods Universal Messaging Strong Java experience Experience working with security and compliance requirements in enterprise integrations, including secure REST and SOAP API integrations, authentication and authorization mechanisms, secure coding practices, audit-sensitive environments, internal IT security policies, and secure data transmission using HTTPS and SSL/TLSProven ability to collaborate with application development, infrastructure, database, middleware, and QA teams to design, validate, deploy, and troubleshoot integrations Software AG web Methods certification is a plus<br><br>Benefits<br><br>Private Health Insurance Training & Development

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and supporting clients in 10 different languages. The company delivers a broad portfolio of services, including inbound and outbound call center operations, back office support, infrastructure management, recruitment process outsourcing, helpdesk, and social media analysis services. Xceed has operations in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, serving key government and commercial accounts. The organization is widely recognized for excellence and impact sourcing, with multiple international awards for customer experience, sustainability, diversity, equity, and inclusion. Xceed also maintains robust quality, security, and business continuity standards through globally recognized certifications such as COPC and several ISO standards.<br>Role Description This is a full-time, on-site Spanish Call Center Representative role based in 6th of October. The representative will handle inbound and outbound calls in Spanish, providing accurate information, resolving inquiries, and supporting customers with their requests in line with Xceed’s service standards. Daily tasks include documenting interactions in the system, following established procedures, and escalating complex issues when necessary. The role involves working with computer-based tools to access customer data, manage tickets, and ensure timely follow-up. The representative will collaborate with team leaders and colleagues to meet performance targets, maintain high customer satisfaction, and adhere to company policies and quality guidelines.<br>Qualifications<br> Strong customer-facing skills, including experience as a Customer Service Representative and a focus on Customer Support and Customer Satisfaction. Well-developed Interpersonal Skills, with the ability to communicate clearly, listen actively, and handle diverse customer situations in a professional manner. Solid Computer Literacy, including comfort using CRM systems, call center software, email, and basic office applications. Fluency in Spanish with good command of English; strong verbal and written communication abilities in both languages. Ability to work on-site in 6th of October and adapt to shift-based schedules as required by business needs. Previous call center or customer service experience, preferably in a multilingual or BPO environment, is an advantage. Resilience under pressure, problem-solving mindset, and a commitment to maintaining confidentiality and data security. High school diploma or equivalent required; additional education in communications, languages, or business is beneficial.

Purpose of the Job: To work with our internal development team, as well as our clients. The QA Specialist will be responsible for developing and implementing the testing processes for new and existing projects/products.<br>Responsibilities and Duties:Analyze, create and extend existing or new test cases to ensure the testability of existing and new requirements Integrate your QA activities into your team’s iteration and continuously monitoring requirements from the beginning to the end of an iteration Coach your team to continuously develop and improve QA measures Prepare reports related to software testing carried out. Become a product expert. Share knowledge with other team members to grow their product expertise and testing skills Track quality assurance metrics, like defect densities and open defect counts Ability to work independently and carry out deliveries to completion Work with the agile team to set their priorities and remove their roadblocks to make sure sufficient coverage is done for the release. Seek out areas of improvement and efficiency throughout the software development and maintenance process. Contribute to the development and maintenance of automated test suites using Playwright and/or Cypress. Education:Bachelor's degree in computer science, computer engineering, or relevant.<br>Experience:Minimum of 2+ Years of related professional experience. Experience in API testing. Strong knowledge of Risk-based testing approaches Hands-on experience in functional, non-functional, and change-based testing Experience working in an Agile/Scrum/kanban/XP development process Solid experience with identifying any ambiguity at the early phase of development. Hands-on experience with automated testing tools as Cypress and playwright is an Asset Experience with performance and/or security testing is a plus. Skills and Abilities:Excellent communication skills (verbal and written) – to ensure the ability to write test plans, test cases, defect reports, and documentation, and the ability to work with a wide range of stakeholders Naturally curious and have a burning desire to learn Solid knowledge of SQL and scripting A skeptical mind, always asks and identifies the risk as early as possible. Problem-solving and result-driven. Strong knowledge of software testing methodologies, activities, techniques, and processes Experience with Playwright (Type Script/Java Script) UI, API, and E2E test automation CI/CD integration (Git Hub Actions, Git Lab CI) ISTQB Certificate is preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A Pioneer Industrial Company in Alexandria Egypt is looking for a Senior IT Specialist with Minimum 7 years Experience working at high-capacity companies who goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software &amp; Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly.</p><p>Core Responsibilities</p><ul><li>Cybersecurity &amp; Resilience: Implement a Zero-Trust Architecture .</li><li>ERP &amp; OT Integration: Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company s department</li><li>Infrastructure Scalability: Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams.</li><li>Strategic Vendor Management: Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</li></ul><p>Technical Requirements</p><ul><li>Category: Requirement</li><li>Education: Bachelor s degree in Computer Science, IT, or related Engineering or Relative Experience</li><li>7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.</li><li>Systems: Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.</li></ul><p>Leadership Profile</p><ul><li>The "Manager" Mindset: We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li>Communication: Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li>Professional Presence: We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p>What We Offer</p><ul><li>A high-authority role at the Digital Transformation system Department</li><li>Competitive salary and benefits package.</li><li>A professional, respectful environment where your "Senior" status is reflected in both your responsibilities and your professional identity.</li><li>Availability to Growth and depends on your initiation and Quality of work and Attitude.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in Computer Science, IT, or related Engineering or Relative Experience</li><li>7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.</li><li>Systems: Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.</li><li>Leadership Profile: The "Manager" Mindset: We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li>Communication: Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li>Professional Presence: We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><p>The IT Service Desk Engineer is responsible for providing technical support to end-users, ensuring that IT service requests and incidents are addressed promptly and effectively. This role involves troubleshooting hardware and software issues, maintaining documentation, and delivering excellent customer service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Technical Support:</strong> Provide first-line support for a variety of IT issues, including hardware, software, networking, and application-related queries.</p><p><strong>Incident Management:</strong> Log, track, and manage incidents and service requests through the service desk system, ensuring timely resolution in accordance with service level agreements (SLAs).</p><p><strong>Troubleshooting:</strong> Diagnose and resolve technical issues efficiently, utilizing remote support tools when necessary.</p><p><strong>User Assistance:</strong> Assist users with setup, configuration, and troubleshooting of IT equipment and software applications.</p><p><strong>Documentation:</strong> Maintain accurate records of support activities, including detailed documentation of issues and resolutions, and contribute to the knowledge base.</p><p><strong>Collaboration:</strong> Work closely with other IT teams to escalate and resolve complex issues, ensuring effective communication throughout the process.</p><p><strong>Customer Service:</strong> Provide exceptional customer service, maintaining a positive attitude and professional demeanor in all interactions with users.</p><p><strong>Tasks Responsibilities</strong></p><ul><li>Receive and log support requests from users.</li><li>Categorize incidents and provide initial solutions or escalate when necessary.</li><li>Offer remote or onsite support.</li><li>Update the knowledge base and enhance user experience.</li><li>Follow up on tickets until resolution and ensure user satisfaction.</li></ul><p><strong>Qualifications</strong></p><p>Bachelor s degree in Information Technology, Computer Science, or a related field.</p><p>2+ years of experience in an IT support or service desk role.</p><p>Familiarity with IT service management frameworks (e.g., ITIL) is preferred.</p><p>Strong communication and interpersonal skills.</p><p><strong>Skills</strong></p><ul><li>Technical troubleshooting and problem-solving capabilities</li><li>Experience with ticketing systems and service desk operations</li><li>Customer service excellence and user-focused approach</li><li>Strong organizational skills and attention to detail</li><li>Familiarity with operating systems, software applications, and networking concepts</li></ul><p><strong>Work Environment</strong></p><p>Fast-paced, dynamic environment. May require occasional travel for training or on-site support.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, or a related field.</li><li>2+ years of experience in an IT support or service desk role.</li><li>Familiarity with IT service management frameworks (e.g., ITIL) is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Technical troubleshooting and problem-solving capabilities</li><li>Experience with ticketing systems and service desk operations</li><li>Customer service excellence and user-focused approach</li><li>Strong organizational skills and attention to detail</li><li>Familiarity with operating systems, software applications, and networking concepts</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >Job Description</strong></p><ul><li><strong>Night Audit &amp; Financial Duties</strong> Perform end-of-day (EOD) procedures and close daily transactions. Reconcile room revenue, F&amp;B revenue, and other hotel income. Verify all postings, charges, and payments for accuracy. Balance cash, credit cards, and city ledger transactions. Generate daily financial reports for management review.</li><li><strong>Reporting &amp; Documentation</strong> Prepare the Night Audit report and distribute it to management. Maintain proper records of all transactions and corrections. Highlight discrepancies and unusual transactions.</li><li><strong>Coordination</strong> Coordinate with Front Office, Reservations, and Accounting departments. Ensure all systems (PMS, POS) are properly updated and balanced.</li><li><strong>Security &amp; Safety</strong> Monitor hotel security during the night shift. Handle emergency situations according to hotel procedures. Ensure safety of guests and hotel property.</li></ul><p><strong>Qualifications</strong> Bachelor s degree in Hospitality, Accounting, or related field (preferred). 1 3 years of experience in Front Office or Night Audit role. Experience with hotel systems (Opera, Fidelio, or similar PMS). Basic accounting knowledge is required.</p><p><strong>Reporting Line</strong> Reports to: Front Office Manager / Chief Accountant / Financial Controller</p><p><strong>Qualifications Skills &amp; Competencies</strong> Strong attention to detail and accuracy. Good numerical and analytical skills. Excellent communication and customer service skills. Ability to work night shifts independently. Problem-solving skills and calm under pressure. Basic computer and reporting skills.</p><p><strong>Working Conditions</strong> Night shift role (typically 11 PM 7 AM). Requires full attention and ability to handle both guests and financial tasks.</p><p><strong>KPIs (Key Performance Indicators)</strong> Accuracy of daily audit and reports. Zero or minimal financial discrepancies. Guest satisfaction during night shift. Timely completion of audit procedures. Proper system balancing.</p><p><strong>Additional Information</strong> Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><p>Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Hospitality, Accounting, or related field (preferred).</li><li>1 3 years of experience in Front Office or Night Audit role.</li><li>Experience with hotel systems (Opera, Fidelio, or similar PMS).</li><li>Basic accounting knowledge is required.</li><li>Strong attention to detail and accuracy.</li><li>Good numerical and analytical skills.</li><li>Excellent communication and customer service skills.</li><li>Ability to work night shifts independently.</li><li>Problem-solving skills and calm under pressure.</li><li>Basic computer and reporting skills.</li></ul><p></p></section>

Role Summary We are looking for a Backend Developer with 2+ years of experience in backend development using Python or PHP. The candidate will be responsible for building APIs, developing backend services, working with databases, integrating third-party systems, and maintaining scalable web applications. Key Responsibilities Develop, test, and maintain backend applications using Python or PHP. Build and integrate RESTful APIs. Work with databases such as MySQL, Postgre SQL, or Mongo DB. Write clean, reusable, and well-documented code. Debug, troubleshoot, and optimize backend performance. Integrate third-party APIs and external services. Collaborate with frontend developers, QA engineers, designers, and product teams. Implement authentication, authorization, and backend security best practices. Maintain and improve existing backend systems. Participate in code reviews and technical discussions. Required Skills2+ years of backend development experience. Strong experience in Python or PHP. Experience with at least one backend framework, such as:Django, Flask, or Fast API for Python. Laravel, Symfony, or Code Igniter for PHP. Good understanding of RESTful API design and development. Experience with relational databases such as MySQL or Postgre SQL. Basic knowledge of NoSQL databases such as Mongo DB is a plus. Strong understanding of backend architecture and server-side logic. Experience with authentication and authorization methods such as JWT, OAuth, or session-based authentication. Familiarity with Git and version control workflows. Ability to write clean, maintainable, and scalable code. Good debugging and problem-solving skills. Basic understanding of cloud services, deployment, and server environments. Preferred Skills Experience with Docker or containerized development. Familiarity with CI/CD pipelines. Knowledge of message queues such as Rabbit MQ, Redis Queue, or Celery. Experience with caching tools such as Redis or Memcached. Understanding of microservices architecture. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with Linux server environments. Basic understanding of frontend technologies such as HTML, CSS, and Java Script. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred. Equivalent practical experience will also be considered. Soft Skills Strong communication and teamwork skills. Ability to work independently and manage tasks effectively. Attention to detail and commitment to code quality. Willingness to learn new technologies and improve existing skills. Ability to work in a fast-paced development environment.

Role Description This is a full-time remote role for a Full Stack Golang Engineer at Cisco to work remote from Egypt for Cisco, US team. The engineer will design, develop, and maintain scalable microservices applications and services using Go (Golang), collaborating closely with product, design, and learning content teams. Daily responsibilities include implementing backend APIs, integrating data sources, optimizing performance, and building responsive user interfaces that support the Academy’s digital learning platforms. The role also involves writing clean, testable code, performing code reviews, troubleshooting production issues, and contributing to continuous improvement of development practices and system architecture. The engineer will work in an agile environment, participate in planning and stand-ups, and help ensure secure, reliable, and accessible experiences for a global learner base.<br>What You’ll Do • Design, and build RESTful and g RPC microservices using Golang • Shape API design, service boundaries, and system architecture for distributed systems • Integrate systems with SQL and NoSQL databases • Build asynchronous, event-driven workflows using technologies like Kafka or Rabbit MQ • Optimize services for high performance, reliability, scalability, and observability • Deploy and operate services using Docker, Kubernetes, and cloud platforms (AWS, GCP, Azure) • Collaborate with cross-functional teams to deliver clean, maintainable, and scalable solutions • (Optional) Contribute on the frontend using React, Angular, or Vue as part of a full-stack workflow.<br>Qualifications Strong proficiency in Software Development and Full-Stack Development, with hands-on experience using Go (Golang) for building web applications and services. Experience in Back-End Web Development, including RESTful API design, microservices, data modeling, and integration with relational and/or NoSQL databases. Competence in Front-End Development, building responsive user interfaces and collaborating with designers to implement accessible, user-centered features. Practical knowledge of Cascading Style Sheets (CSS) for styling, layout, and ensuring consistent visual presentation across devices and browsers. Familiarity with cloud platforms (e.g., AWS, GCP, or Azure), CI/CD pipelines, containerization (Docker, Kubernetes), and monitoring tools. Strong problem-solving skills, attention to detail, and the ability to write clean, maintainable, well-documented code with automated tests. Effective communication and collaboration skills in a distributed, remote-first team environment. Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience; experience in EdTech or large-scale learning platforms is a plus.

<p><br>• Defining the required templates for all testing phases (Plan &amp; Control, Analysis &amp; Design, Implementation, Execution, Evaluation Exist Criteria &amp; Reporting, Closure).&nbsp;<br>• Defining and organizes the detailed information related to testing requirements for the assigned project/engagement.&nbsp;<br>• Analyzing with business &amp; development teams the provided requests to get an efficient solution and ensure customer satisfactions.&nbsp;<br>• Participating in standard business and information technology solution implementations, upgrades, and enhancements.&nbsp;<br>• Utilizing the testing methodologies (Agile &amp; Waterfall) for analyzing the testing requirements&nbsp;<br>• Supporting in design, implement &amp; execute on the following activities that will be demonstrated for business requirements.&nbsp;<br>• Manual test scenarios and manual test cases. • Automation testing skeleton &amp; automation test scripts.&nbsp;<br>• Performance test scripts.&nbsp;<br>• Supporting knowledge management through participating in testing communities and improving testing through lessons learned.&nbsp;<br>• Building/updating the Test Traceability Metrix for each application.&nbsp;<br>• Raising &amp; monitoring the defects that will be raised on the recommended Test Management tool.&nbsp;<br>• Exporting the Test Summary reports for each sprint/release from the recommended Test Management tool.&nbsp;<br>• Updating the Client’s Dashboards to represent the status for the current progress.&nbsp;</p><p><strong>Requirements</strong></p><p>• +4 years’ experience in the Quality Control, Assurance &amp; Test Management fields.<br>• Bachelor's degree preferably in computer science or computer engineering.<br>• Certified on ISTQB Foundation Level.<br>• Certified on the advanced Testing level. [is preferred]<br>• Good communication skills, both verbal and written<br>• Excellent data collection and analysis skills<br>• Strong attention to detail<br>• Analysis and problem-solving skills.<br>• Solid experience in the software test management tools (e.g., JIRA).<br>• Practical experience in automation testing projects.<br>• Practical experience in performance testing&nbsp;projects.</p><p></p>

Brief:We are looking for an experienced German Language teacher to join our bright team and teach our international client. This is a <br>10-12 hours of teaching monthly with an attractive rate.<br>Deliver Online Engaging English workshops Prepare materials and activities Assign homework and interesting exercises Identify students with special requirements and create individualized plans Determine exam and assignment grades Provide feedback based on workload and classroom behavior Keep a record of students’ attendance and grades<br>REQUIREMENTS:At least 1 year experience teaching the German language to adults. Teaching Certification is a plus. Stable & and fast Internet connection. Quiet place to conduct classes with a plain background. Must own a Laptop/Desktop computer with a good Camera Professional appearance.

<p><strong>System Implementation &amp; Deployment</strong></p><ul><li><p>Assist senior specialists in installing, configuring, and deploying software solutions based on client-specific business requirements.</p></li><li><p>Prepare, clean, and map legacy client data using Excel and database tools for system migration.</p></li><li><p>Execute User Acceptance Testing (UAT) and smoke testing prior to system go-live to verify functional requirements.</p></li><li><p>Conduct interactive training sessions and product demonstrations for client end-users.</p></li></ul><p></p><p>&nbsp;</p><p><strong>Technical Support &amp; Troubleshooting</strong></p><ul><li><p>Serve as the first point of contact for technical issues, product inquiries, and service requests logged by clients via phone, email, or ticketing system.</p></li><li><p>Diagnose, troubleshoot, and resolve application issues, data anomalies, and configuration errors using basic SQL queries and error log analysis.</p></li><li><p>Escalate complex software bugs or custom feature requests to the engineering/development team with detailed technical reproduction steps.</p></li><li><p>Monitor support ticket resolution timelines to adhere to defined Service Level Agreements (SLAs).</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education &amp; Experience</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management Information Systems (MIS), or a related technical discipline.</p></li></ul><p></p><ul><li><p><strong>Experience:</strong> 0 to 3 years of experience in IT support, application support, software implementation, or technical customer service. (Fresh graduates with relevant project/internship experience are encouraged to apply).</p></li></ul><p></p><p><strong>Technical Skills</strong></p><ul><li><p><strong>Database Basics:</strong> Fundamental knowledge of Relational Databases (SQL Server, MySQL, or Oracle).</p></li><li><p><strong>Ticketing Systems:</strong> Familiarity with helpdesk or issue tracking tools.</p></li><li><p><strong>Data Handling:</strong> Proficiency in Microsoft Excel (VLOOKUP, data filtering, functions) for data validation and formatting.</p></li></ul><p></p><p><strong>&nbsp;</strong></p><p><strong>Soft Skills</strong></p><ul><li><p>Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.</p></li><li><p>Analytical mindset with strong problem-solving and diagnostic skills.</p></li><li><p>High patience, empathy, and customer-centric attitude.</p></li><li><p>Good English Communication skills are required.</p></li></ul><p></p><p></p><p></p><p></p>