Computer Technician Jobs in Egypt

???? Location : Alex<br>????Job Description:. Respond to all requests and inquiries cardholders and merchants by phone.. Participate in solving the difficulties that might face cardholders and merchants.<br>????Qualifications :. Bachelor's degree in any related field.. 0-3 years of work experience.. Excellent Knowledge of computer & Microsoft offices.. Rotation Shifts ( 8 h & 2 Days Off).<br>????Benefits: • Premium Card employee status. • Profit sharing. • Social and medical insurance. • Fast-paced, high-performing team environment. • Life insurance. • Recognition and rewards program. • Learning and development opportunities.

Due to our growing and expanding business we are hiring below Position:<br>Air Import Specialist.<br>Sea Import Specialist.<br> <br>Requirements:<br>Minimum 3 years of experience in Freight Forwarding company or similar position.<br>Cairo residency is a MUST.<br>Fluency in English (both written and spoken).<br>Very good command of computer skills, emails, and Microsoft Office skills.<br><br>Salary and Benefits:<br>Medical and social Insurance.<br><br>Working days:<br>-From Sunday to Thursday.<br>Working hours:<br>-From 9 AM - 5 PM <br><br>If you’re interested kindly send your CV to: hr@nexus-int.com

???? Location : Cairo - Alex<br>????Job Description:. Respond to all requests and inquiries cardholders and merchants by phone.. Participate in solving the difficulties that might face cardholders and merchants.<br>????Qualifications :. Bachelor's degree in any related field.. 0-3 years of work experience.. Excellent Knowledge of computer & Microsoft offices.. Rotation Shifts ( 8 h & 2 Days Off).<br>????Benefits: • Premium Card employee status. • Profit sharing. • Social and medical insurance. • Fast-paced, high-performing team environment. • Life insurance. • Recognition and rewards program. • Learning and development opportunities.

Role Description This is a full-time on-site role for a Sales and Marketing Specialist at BRIGHT SKY located in El Faiyum. The Specialist will be responsible for day-to-day tasks including communication with customers (importers), providing excellent customer service, sales activities, and sales management.<br>Qualifications Communication and Customer Service skillsgood command of English is a mustgood computer skills is a must Sales and Sales Management skills Training abilities Strong interpersonal and negotiation skills Knowledge of marketing strategies

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Lab Engineer (Linux) will be responsible for managing and maintaining the Linux-based infrastructure within the Networks Laboratory. The role focuses on supporting teaching and research activities related to networking, including Cisco Certified Network Associate labs, virtualization environments, and associated software systems</p><p><b>Key Responsibilities</b></p><ul><li>Install, configure, and maintain Linux systems across lab environments.</li><li>Support and maintain lab setups for CCNA courses, simulations, and practical sessions.</li><li>Deploy and manage virtualization platforms used in teaching and research.</li><li>Assist faculty members and students with technical support during lab sessions.</li><li>Maintain documentation for system configurations, software, and lab procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Engineering, Computer Science, or a related field.</li><li>Strong experience with Linux system administration (Ubuntu, Debian, CentOS, etc.).</li><li>Knowledge of networking fundamentals (TCP/IP, routing, switching).</li><li>Familiarity with virtualization technologies (e.g., VMware, VirtualBox, or KVM).</li><li>Basic scripting skills (Bash or similar).</li><li>Strong troubleshooting and problem-solving abilities.</li><li>Good communication and teamwork skills.</li></ul><p>Application Requirements:</p><ul><li>A detailed CV</li><li>A cover letter outlining reasoning for interest in the position</li><li>Contact information for at least three academic/industrial references.</li></ul><p></p></section>

<ul><li>Diagnosing and repairing faults.</li><li>Resolving network issues.</li><li>Installing and configuring hardware and software.</li><li>Answering phone calls, emails and chats from Branches having problems with a product.</li><li>Explaining how to repair technical issues in a way that the Users can understand with easy steps.</li><li>Helping Users set up computer software or run applications.</li><li>Resolving IT support requests from Users.</li><li>Installing new software and hardware drivers and updating existing ones as needed.</li><li>Logging all service requests and updating tickets as needed.</li><li>Maintaining composure and a positive attitude during difficult situations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A prominent company operating in the e-commerce sector, dealing with platforms such as نون، جوميا، أمازون وغيرها, is seeking a skilled Data Entry Specialist to enhance its operations.</p><p><br></p><p>Responsibilities include:</p><ul><li>Updating product prices across various platforms.</li><li>Adding product images to online listings.</li><li>Modifying available quantities.</li></ul><p>Compensation ranges from 6000 to 10000 based on experience.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Proficiency in computer operations is essential.</p><p>A minimum of 2 years of experience in Excel and data management is required.</p><p>Ability to read product names in English is necessary.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Requirements Bachelor's degree in Computer Science or any related field. Min. 5 to 7 years of experience as a flutter developer. Good understanding of the Flutter SDK and Dart programming language. Good understanding of mobile app development concepts, architecture patterns, and best practices. Proficiency in integrating RESTful APIs and working with JSON data. Proficiency in version control systems, such as Git, and collaborative development workflows. Good understanding of SOLID Principles, Clean Architecture, software testing principles, and experience with unit testing and integration testing in Flutter. Proficiency in Agile development methodologies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science or any related field. Min. 5 to 7 years of experience as a flutter developer. Good understanding of the Flutter SDK and Dart programming language. Good understanding of mobile app development concepts, architecture patterns, and best practices. Proficiency in integrating RESTful APIs and working with JSON data. Proficiency in version control systems, such as Git, and collaborative development workflows. Good understanding of SOLID Principles, Clean Architecture, software testing principles, and experience with unit testing and integration testing in Flutter. Proficiency in Agile development methodologies.</p><p></p></section>

We are hiring a sales representative for connect plus (social media agency targeting healthcare). Candidate will be responsible for giving doctors information about our services and meet their expectations. We manage social media accounts for healthcare providers<br>Main duties:Answering inquiries about services Connecting with potential entities Helping practitioners join our database Create timely reports Account management<br>Skills:Communication skills Arabic and English written and spoken Persuasion skills Computer skills<br>Employment Type Full-time Must live close by to Nassr City Industry E-Learning Providers Employment Type Full-time

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this role</b> <br><p>We are seeking a Site Reliability Engineer to ensure the availability, reliability, and scalability of platforms and applications by combining software engineering with operational excellence. This role focuses on monitoring, automation, and proactive reliability engineering while working closely with development teams to design resilient systems and reduce manual operational effort.</p><br><br><br><b>What you’ll do</b> <br><p>Monitor application and platform availability and reliability, ensuring agreed service levels are met.<br>Use software engineering practices to automate operational tasks and achieve low‑touch or zero‑touch operations.<br>Design and enhance system and software architectures to improve scalability, capacity, performance, and reliability.<br>Define, implement, promote, and monitor service level objectives (SLOs) and service level indicators (SLIs) in collaboration with product owners and development teams.<br>Write automation code for provisioning and operating infrastructure at scale.<br>Partner with development teams to ensure reliability and scalability are built into applications from the design stage.<br>Build and maintain CI/CD pipelines and automation for deploying applications into production environments.<br>Participate in an on‑call rotation to support applications and infrastructure.<br>Investigate incidents, perform root cause analysis, and document post‑incident reviews with remediation recommendations.<br>Document, share, and actively promote knowledge across teams and stakeholders.<br>Engage with internal and external stakeholders to communicate complex technical topics and support the adoption of improved technology solutions.</p><br><br><br><b>Who you are</b> <br><p>Hold a Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or a related discipline.<br>Have a minimum of 3 years’ professional experience in software engineering and/or IT support roles.<br>Demonstrate strong analytical thinking and structured problem‑solving skills.<br>Are adaptable, open‑minded, and comfortable working in environments with rapidly evolving technologies.<br>Have experience working within multicultural and geographically distributed teams.<br>Are able to navigate complex organisational environments and translate complexity into practical, simple solutions.<br>Bring hands‑on experience with Google Cloud Platform and its managed services.<br>Have coding experience using languages such as Python, Java, JavaScript, or Scala.<br>Possess strong Linux and system administration skills.<br>Show solid understanding of networks, databases, DNS, proxies, security, and web application architectures.<br>Are familiar with SQL, relational databases, and NoSQL technologies such as MongoDB.<br>Have experience with containerisation and orchestration tools including Docker and Kubernetes.<br>Are comfortable working with infrastructure as code, CI/CD pipelines, monitoring tools, and version control systems.<br>Work in an agile environment and demonstrate a delivery‑focused, customer‑centred mindset with strong English communication skills.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Hands‑on exposure to modern cloud‑based platforms and large‑scale distributed systems.<br>The opportunity to influence reliability and automation practices across critical services.<br>Collaboration with diverse, global engineering teams in an agile environment.<br>A role that values innovation, continuous improvement, and customer satisfaction.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference</p><br><br><br><b>Alert</b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><p>LinkedIn:&nbsp;https://www.linkedin.com/company/vois/<br>Facebook:&nbsp;https://www.facebook.com/voisglobal<br>Instagram:&nbsp;https://www.instagram.com/voisglobal/<br>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</p><br><br><br><br> </div>

<p><strong>Location:</strong> Remote – Egypt<br><strong>Shift:</strong> <strong>6:00 PM to 2:00 AM Cairo Time</strong></p><p><strong>Job Overview:</strong></p><p>We are looking for a motivated and results-driven <strong>Appointment Setter – BPO</strong> to join our remote sales team.</p><p>The role involves <strong>outbound cold calling, lead generation, prospect qualification, and appointment booking</strong>. The ideal candidate should be confident communicating with international prospects, building rapport, identifying customer needs, handling objections, and generating qualified appointments for the sales team.</p><p><strong>Responsibilities: </strong></p><ul><li><p><strong>Outbound Cold Calling:</strong> Make high-volume outbound calls to prospective customers and initiate professional sales conversations.</p></li><li><p><strong>Lead Generation:</strong> Identify, prospect, and qualify potential customers through cold calling and other lead-generation activities.</p></li><li><p><strong>Appointment Setting:</strong> Schedule qualified appointments and meetings for the sales team while maintaining a consistent appointment pipeline.</p></li><li><p><strong>Lead Qualification:</strong> Understand prospects' needs, determine their level of interest, and identify qualified opportunities.</p></li><li><p><strong>Customer Engagement:</strong> Build rapport with prospects and maintain professional and engaging conversations.</p></li><li><p><strong>Objection Handling:</strong> Respond confidently to customer objections and questions while maintaining a positive sales approach.</p></li><li><p><strong>Follow-Ups:</strong> Conduct timely follow-ups with leads to maximize appointment conversion.</p></li><li><p><strong>CRM Management:</strong> Accurately record calls, lead information, appointment details, and follow-up activities in the CRM.</p></li><li><p><strong>Target Achievement:</strong> Consistently meet or exceed daily, weekly, and monthly appointment and productivity targets.</p></li><li><p><strong>Reporting:</strong> Maintain accurate records of daily calling activities, appointments, and performance.</p></li></ul><p><strong>Tools &amp; Software:</strong></p><ul><li><p>CRM Platforms</p></li><li><p>Calling &amp; Dialer Software</p></li><li><p>Google Workspace</p></li><li><p>Microsoft Office</p></li><li><p>Google Sheets / Excel</p></li><li><p>WhatsApp</p></li><li><p>Zoom / Google Meet</p></li><li><p>Slack / Microsoft Teams</p></li><li><p>Time-Tracking Software</p></li></ul><blockquote><p><strong>Perks &amp; Benefits:</strong></p></blockquote><ul><li><p><strong>Fully Remote:</strong> Work from the comfort of your home.</p></li><li><p><strong>International Exposure:</strong> Opportunity to work with international clients and markets.</p></li><li><p><strong>Performance-Based Incentives:</strong> Additional earning opportunities based on performance.</p></li><li><p><strong>Career Growth:</strong> Opportunities to develop your sales and communication skills.</p></li><li><p><strong>Performance-Driven Environment:</strong> Work in a professional and results-oriented team.</p></li></ul><p><strong>Company Overview:</strong></p><p><strong>7th Growth</strong> is a results-driven marketing agency specializing in innovative growth marketing strategies. Our services include <strong>lead generation, SEO, targeted advertising, and creative graphic design</strong>.</p><p>We focus on providing customized solutions that generate measurable results for our clients. Join 7th Growth and become part of an international, performance-driven team while contributing directly to the growth of our company and our clients.</p><p><strong>Requirements</strong></p><p><strong>Qualifications: </strong></p><ul><li><p>Previous experience in <strong>BPO, appointment setting, telesales, cold calling, or lead generation</strong> is highly preferred.</p></li><li><p>Experience working with <strong>US, Canadian, or international clients</strong> is an advantage.</p></li><li><p>Strong <strong>English communication skills</strong>, both verbal and written.</p></li><li><p>Excellent phone etiquette and confidence in speaking with prospects.</p></li><li><p>Strong persuasion and objection-handling skills.</p></li><li><p>Ability to work with daily and monthly <strong>KPIs and sales targets</strong>.</p></li><li><p>Self-motivated, disciplined, and results-oriented.</p></li><li><p>Strong time-management and organizational skills.</p></li><li><p>Ability to work independently in a remote environment.</p></li><li><p>Reliable internet connection and a suitable work-from-home setup.</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Communication Skills</p></li><li><p>Active Listening</p></li><li><p>Cold Calling</p></li><li><p>Lead Generation</p></li><li><p>Appointment Setting</p></li><li><p>Customer Engagement</p></li><li><p>Objection Handling</p></li><li><p>Sales &amp; Persuasion</p></li><li><p>Follow-Up Management</p></li><li><p>Time &amp; KPI Management</p></li></ul><p><strong>Internet Requirements:</strong></p><ul><li><p><strong>Primary Internet Connection:</strong> Minimum <strong>100 Mbps</strong></p></li><li><p><strong>Backup Internet Connection:</strong> Minimum <strong>100 Mbps</strong></p></li><li><p>Both connections must be reliable and available during working hours.</p></li></ul><p><strong>Power Backup:</strong></p><ul><li><p>Reliable power backup is mandatory.</p></li><li><p>Accepted options include <strong>UPS, Inverter, Generator, or an equivalent reliable backup solution</strong>.</p></li><li><p>Power backup should be sufficient to support the computer and work equipment during power interruptions.</p></li></ul><p><strong>Computer Requirements:</strong></p><ul><li><p>Reliable computer/laptop suitable for handling CRM, calling/dialer software, communication platforms, and other work applications.</p></li><li><p>Computer must have sufficient <strong>CPU, RAM, Disk, and GPU performance</strong> to support smooth work operations.</p></li></ul><h3>Work-From-Home Setup</h3><ul><li><p>Dedicated and professional workspace.</p></li><li><p>Quiet environment suitable for outbound calling.</p></li><li><p>Functional <strong>headset with microphone</strong>.</p></li><li><p>Ability to remain available and reachable throughout the assigned shift.</p></li><li><p>Reliable backup arrangements to ensure uninterrupted work during internet or power disruptions.</p></li></ul><p><strong>Note:</strong> Infrastructure verification may be conducted during the recruitment/on-boarding process. Candidates must be able to meet all minimum work-from-home requirements before joining.</p>

JOB PURPOSEThe Learning Technology Executive develops technology-enabled learning solutions that make learning more engaging, scalable, and measurable across MAGRABi University. The role creates digital learning experiences, applies AI and automation to improve learning workflows, develops dashboards and reporting solutions, and evaluates emerging technologies that strengthen learning effectiveness and operational efficiency.<br>Qualifications and Education: ▪ Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Information Systems, Artificial Intelligence, or a related technical discipline.▪ Passion for technology, AI, and continuous learning. Experience ▪ 1-3 years of experience in software development, AI, automation, digital products, or learning technologies.▪ Hands-on experience with AI tools such as Claude, Chat GPT, Copilot, Gemini, or similar platforms. ▪ Basic programming skills (e.g., Python, Java Script, HTML, and CSS) is a plus.▪ Experience with e Learning authoring tools (e.g., Articulate Rise or Storyline) is a plus.▪ Experience with reporting tools (e.g., Power BI, Looker Studio, Tableau) is a plus.<br>JOB RESPONSIBILITIES ▪ Design and develop engaging digital learning experiences using AI-powered tools and modern learning technologies.▪ Build interactive e Learning content, simulations, videos, assessments, and SCORM packages using industry leading authoring tools.▪ Research and evaluate new tools and emerging technologies relevant to learning, and recommend practical use cases and pilots that enhance learning effectiveness.▪ Develop dashboards and reports using AI and analytics to improve operational efficiency and support data driven decision-making.▪ Lead automation and API integration initiatives in coordination with IT, vendors, and relevant system owners.▪ Collaborate with learning designers, subject matter experts, IT, and business stakeholders to translate business needs into technology-enabled learning solutions.▪ Test, document, and continuously improve digital learning solutions and workflows to ensure functionality, usability, and compatibility across platforms.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>Role Purpose: Build and refine the core ML algorithms driving intelligence across the bank including fraud prevention engines, e KYC document verification intelligence, and behavioral cross-sell algorithms.<br>Responsible For: Descriptive, Predictive, and Prescriptive AI, Recommendation Engines, Gen AI<br>Requirements (Qualification & Skills):<br>Years of Experience: 8+ years of practical experience as a Data Scientist or ML Engineer, with a track record of taking complex models into production. Education: B. Sc. or Master’s degree in Computer Science, Machine Learning, AI, or Statistics. Certifications in deep learning or frameworks like Tensor Flow/PyTorch are strongly preferred. Expert in Python and frameworks such as Scikit-Learn, XGBoost, Tensor Flow, PyTorch, and Hugging Face. Knowledge of natural language processing (NLP) for Arabic customer interactions and computer vision for ID verification. Exceptional grasp of probability, linear algebra, loss optimization, and evaluation metrics (AUC-ROC, F1-Score) under highly imbalanced data contexts (such as fraud datasets). Excellent problem-solving agility, mentorship capabilities for junior data scientists, and clear presentation of algorithmic logic to non-technical partners. Extensive experience building, validating, and optimizing real-time transactional classification models (such as financial fraud detection or AML monitoring). Preferred: Native understanding of localized Egyptian Arabic NLP and dialect variations for conversational and text analytics.

Location:10th of Ramadan<br>Key Accountabilities:Develop and promote the Business Unit Data Center portfolio. Review customer inquiries and recommend optimal data center solutions from the Business Unit portfolio. Prepare technical marketing collateral, i.e., brochures, product catalogues, websites, etc. Design end-to-end passive infrastructure solutions for enterprise and hyperscale data centers. Develop technical proposals, bills of quantities (BOQs), scope of work, and solution architectures. Ensure solutions comply with TIA, ANSI, ISO, BICSI, and relevant industry standards. Define structured cabling, fiber optic connectivity, rack systems, containment systems, and physical infrastructure requirements. Review customer RFPs, RFQs, and tender documents and provide competitive technical responses. Project Delivery & Implementation Support Support project teams during implementation and commissioning phases. Coordinate with engineering, procurement, logistics, and installation teams. Ensure project deliverables meet quality, timeline, and budget requirements. Manage technical risks and propose mitigation plans. Vendor & Partner Management Develop relationships with key technology partners and suppliers. Evaluate and select passive infrastructure vendors and products. Conduct technical evaluations and product acceptance reviews. Support procurement and sourcing activities for project requirements. Customer Relationship Management Serve as the primary technical point of contact for customers. Conduct solution presentations, workshops, and technical demonstrations. Provide technical consultation and recommendations throughout project execution. Ensure high customer satisfaction and long-term business relationships. Operational Excellence Monitor project performance and solution profitability. Drive continuous improvement initiatives and best practices. Develop technical documentation, standards, and implementation guidelines. Maintain awareness of industry trends, emerging technologies, and market developments.<br>Qualifications & Education:Education: B. Sc. in Computer Science, Information Technology, Computer Engineering, Electrical Engineering, Telecommunications Engineering, or a related field Experience: 10+ years of experience Skills: Microsoft Office, ERP, Data Center Operations Management, IT Infrastructure Management, Capacity Planning, Vendor Management, Asset & Inventory Management, Network Infrastructure Support, Facilities Management, Business Continuity & Disaster Recovery, Data Center Security & Compliance, Service Level Agreement (SLA) Management, Project Management, Budget & Cost Optimization, Risk Management, Team Leadership, Performance Monitoring, Stakeholder Management

Company Description Resolve provides comprehensive network solutions tailored to organizations ranging from small startups to large corporations. The company focuses on supporting businesses that do not have dedicated IT staff, offering reliable expertise to optimize and maintain their networks. Resolve’s mission is to bridge the technology gap for its clients, ensuring stable, secure, and efficient IT infrastructure. Team members collaborate closely with customers to deliver practical solutions and ongoing support that enable businesses to focus on their core operations. Working at Resolve offers the opportunity to make a direct impact on clients’ daily productivity and long-term growth. Role Description The Information Technology Support Specialist is a full-time hybrid role based in New Cairo, with some flexibility for work from home. The specialist will provide day-to-day technical support for end users, including diagnosing and resolving hardware, software, and network issues. Responsibilities include responding to help desk tickets, setting up and configuring desktop computers and related peripherals, and supporting operating systems and common business applications. The role involves monitoring system performance, documenting incidents and resolutions, and escalating complex issues when necessary. The specialist will also assist with routine maintenance, updates, and user training to ensure a stable and secure IT environment. Qualifications Strong Technical Support and Help Desk Support skills for handling user inquiries and service requests. Proficient Troubleshooting abilities for resolving hardware, software, and network problems efficiently. Hands-on experience with Desktop Computers, including installation, configuration, and maintenance. Solid foundation in Information Technology concepts, systems, and basic networking. Effective communication and customer service skills, with the ability to explain technical issues clearly. Ability to prioritize tasks, manage time, and work independently in a hybrid environment. Experience with ticketing systems and documentation of support activities. Relevant IT certifications (e.g., Comp TIA A+, Network+) or a degree/diploma in IT, Computer Science, or a related field are beneficial.

<p>Are you a visionary <strong>Sales Manager</strong> ready to lead and inspire? Our innovative company, a leader in the computer and networking solutions sector, is seeking a dynamic individual to drive our sales initiatives across diverse markets. We operate in B2B, B2C, and B2G segments, with a strong focus on <strong>CCTV Systems</strong> as our core offering. If you thrive in a fast-paced environment and have a passion for building lasting client relationships, this is your opportunity to make a significant impact.</p><p><strong>Overview:</strong> As our Sales Manager, you will be the driving force behind our sales operations, managing both user and client acquisition and retention. You will play a pivotal role in expanding our market presence in Cairo, Egypt, specifically within the computer solutions, networking, and surveillance camera sectors. Your expertise in sales planning and execution will be crucial to our continued success.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Lead and manage</strong> all sales activities for both B2C and B2B segments, ensuring alignment with company objectives.</li><li><strong>Develop and implement</strong> strategic sales plans to achieve and exceed <strong>Sales Targets</strong> and KPIs.</li><li><strong>Lead and mentor</strong> an existing sales team, fostering a collaborative and high-performance culture.</li><li><strong>Set and adjust</strong> sales targets and key performance indicators (KPIs) to optimize team performance.</li><li><strong>Implement effective incentive systems</strong> for both clients and employees to drive motivation and loyalty.</li><li><strong>Conduct thorough market research</strong> to identify new opportunities and stay ahead of market trends.</li><li><strong>Cultivate and maintain strong client relationships</strong>, ensuring high levels of client satisfaction and retention.</li><li><strong>Propose and present pricing strategies</strong>, backed by comprehensive market pricing analysis.</li><li><strong>Manage and oversee</strong> the sales team, including talent acquisition and team building initiatives.</li><li><strong>Collaborate cross-functionally</strong> to ensure seamless service delivery and customer satisfaction.</li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a blend of strategic thinking, leadership prowess, and hands-on sales experience, particularly with <strong>CCTV Systems</strong>, computer solutions, and networking. Proficiency in <strong>Sales Planning</strong>, <strong>Market Research</strong>, and <strong>Client Relationship Management</strong> is essential.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. You will have the chance to grow your leadership skills, influence strategic decisions, and expand your expertise in a rapidly evolving industry. We encourage continuous learning and provide a platform for you to excel.</p><p><strong>Team &amp; Culture:</strong> Our sales team is diverse, with varying educational backgrounds and experiences, ranging from exhibition sales to telesales. We pride ourselves on a culture of respect, collaboration, and continuous improvement. As a Sales Manager, you will be instrumental in nurturing this culture and empowering your team to reach their full potential. We value adaptability and the ability to work effectively with different cultural nuances.</p><p><strong>Impact:</strong> Your leadership will directly contribute to our market expansion and revenue growth. You will be instrumental in shaping our sales strategy, enhancing client engagement, and building a high-performing sales team that consistently delivers outstanding results. Join us in making a tangible difference!</p><p><strong>Requirements</strong></p><ul><li><strong>Experience:</strong> A minimum of <strong>5-10 years of progressive experience</strong> in Sales Management, with a proven track record of success in the computer solutions, networking, or surveillance camera industry.</li><li><strong>Core Expertise:</strong> Demonstrated expertise in managing sales operations for both B2B and B2C markets.</li><li><strong>Technical Acumen:</strong> Strong background and experience with <strong>CCTV Systems</strong> are essential.</li><li><strong>Leadership Skills:</strong> Proven ability to <strong>lead, mentor, and develop a sales team</strong>, including experience in <strong>Talent Acquisition</strong> and <strong>Team Building</strong>.</li><li><strong>Strategic Planning:</strong> Exceptional skills in <strong>Sales Planning</strong>, including setting and achieving <strong>Sales Targets</strong> and KPIs.</li><li><strong>Market Insight:</strong> A deep understanding of market dynamics, with proven ability to conduct <strong>Market Research</strong> and analyze pricing strategies.</li><li><strong>Client-Centric:</strong> Strong capabilities in <strong>Client Relationship Management</strong>, <strong>Client Acquisition</strong>, and <strong>Client Retention</strong>.</li><li><strong>Adaptability:</strong> Ability to work effectively with diverse sales teams and client bases, understanding and navigating different cultural backgrounds.</li><li><strong>On-site Commitment:</strong> This is an <strong>on-site position</strong> based in Cairo, Egypt, requiring full dedication to local market engagement.</li></ul>

Job Summary:We are seeking a skilled and motivated IT Engineer to join our team and provide technical support, maintain IT infrastructure, and ensure the smooth operation of all technology systems within the organization. The ideal candidate will have strong knowledge of hardware, software, networking, cybersecurity, and IT systems management, with the ability to troubleshoot issues efficiently and support business operations.<br>Key Responsibilities:Install, configure, maintain, and troubleshoot computer hardware, software, operating systems, and network systems. Provide technical support to employees and resolve IT-related issues in a timely and professional manner. Manage and maintain servers, networks, user accounts, and IT equipment. Monitor system performance, security, and data backup procedures. Support the implementation and maintenance of IT policies, procedures, and cybersecurity measures. Manage Microsoft 365, email systems, and enterprise applications. Assist in IT infrastructure upgrades, system improvements, and technology projects. Maintain accurate documentation of IT assets, configurations, and troubleshooting procedures. Coordinate with external IT vendors and service providers when required.<br>Qualifications & Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Engineer, System Administrator, or similar role. Strong knowledge of networking concepts (LAN/WAN, TCP/IP, VPN, Wi-Fi, switches, and routers). Experience with Windows operating systems, Microsoft Office 365, and IT support tools. Knowledge of cybersecurity practices, data protection, and backup solutions. Strong troubleshooting and problem-solving skills. Excellent communication skills and ability to work effectively with different departments. Relevant IT certifications such as CCNA, Comp TIA A+, Microsoft Certified, or similar are preferred.<br>Preferred Candidate Profile:Detail-oriented, proactive, and able to work independently. Strong analytical and organizational skills. Ability to manage multiple priorities in a fast-paced business environment.<br>We are looking for a professional who can contribute to building a reliable, secure, and efficient IT environment that supports the company’s growth and operational excellence.

Role Description This is a full-time Senior Odoo Developer role based in Cairo, Egypt, with a hybrid work arrangement that allows a combination of on-site and work-from-home days. The Senior Odoo Developer will design, develop, and maintain Odoo modules and customizations, ensuring high-quality, scalable solutions that align with business requirements. Daily responsibilities include analyzing functional requirements, implementing back-end logic, integrating Odoo with external systems and APIs, and optimizing performance across modules. The role also involves troubleshooting and resolving technical issues, performing code reviews, writing clean and maintainable code, and collaborating closely with functional consultants, business stakeholders, and other developers. The Senior Odoo Developer will contribute to technical documentation, support deployment and upgrades, and mentor junior team members when needed.<br>Qualifications<br> Strong foundation in Computer Science, including algorithms, data structures, and software engineering principles. Proficiency in Back-End Web Development and Software Development, with experience building and maintaining server-side applications. Advanced Programming skills, preferably in Python, with experience in Odoo framework development and related tools. Solid understanding of Object-Oriented Programming (OOP) concepts and their practical application in designing modular, reusable code. Minimum of 3 years of hands-on experience with Odoo (development, customization, and integration). Experience with relational databases (e.g., Postgre SQL), version control systems (e.g., Git), and API integration (REST/JSON). Ability to translate business requirements into technical specifications and deliver reliable, maintainable solutions. Strong problem-solving skills, attention to detail, and ability to work effectively in a hybrid environment with cross-functional teams. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Experience in ERP implementation, business process understanding (e.g., accounting, inventory, sales), and familiarity with Agile methodologies is advantageous.

Employer Overview A national cloud computing platform was launched to serve the oil, gas, and mineral resources sector. The platform provides an integrated work environment across software, platform, and infrastructure, offering multi-tenancy, collaboration, and sector-wide connectivity. It drives digital transformation, operational efficiency, cybersecurity, and scalability across the industry.<br>Job Summary We are looking for a Head of Cloud Infrastructure & Private Cloud Operations to lead the strategy, architecture, and operations of a large-scale private cloud environment. This role will oversee five core domains: Private Cloud, Server & Storage, Networking, Security Infrastructure, and Cybersecurity, ensuring a secure, scalable, and highly available platform while leading multidisciplinary engineering teams.<br>Key Responsibilities Define and execute the Private Cloud strategy, architecture, and technology roadmap. Lead the design, implementation, and operations of enterprise cloud infrastructure. Oversee Private Cloud, Server & Storage, Networking, Security Infrastructure, and Cybersecurity functions. Ensure high availability, disaster recovery readiness, security compliance, and SLA achievement. Drive infrastructure modernization, automation, and operational excellence. Lead and develop infrastructure engineering and operations teams. Manage technology vendors, budgets, and strategic initiatives.<br>Minimum Requirements Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.15–20 years of experience in enterprise IT infrastructure, cloud, or data center environments. Minimum 5–8 years in leadership roles managing large-scale infrastructure platforms. Proven experience in private cloud, multi-site data centers, and enterprise infrastructure environments.<br>Technical Skills Private Cloud (Open Shift, Kubernetes) Server & Storage Infrastructure Virtualization Technologies (Nutanix AHV / VMware) Data Center Networking (Cisco ACI, BGP, MPLS) Enterprise Storage & Backup (Pure Storage, Veeam) Security Infrastructure & Zero Trust Architecture Cybersecurity Governance & Infrastructure Security Monitoring, Automation, and Dev Ops Practices Leadership & Team Management Strategic Thinking Stakeholder & Vendor Management Decision Making Communication & Problem Solving<br>Preferred Certifications CCIE (Data Center or Service Provider) Red Hat Open Shift / Kubernetes Nutanix NCPFortinet NSEITIL or TOGAF

Company Description Raya CX provides next-generation business process outsourcing and customer experience management services for clients across diverse industries. Since 2001, the company has been a trusted partner for customer service, technical support, and global services for Fortune 1000 organizations in North America, Europe, the Middle East, and Africa. Raya CX operates from highly competitive and skilled labor markets to deliver reliable, scalable support. Its integrated solutions are powered by advanced technology, strong operational strategies, and a culture of continuous improvement and innovation. The company focuses on creating high-quality experiences for both customers and employees.<br>Role Description This full-time, on-site Call Center role is based in Qesm 2nd 6 October and requires English language proficiency at B2/C1 level. The role involves handling inbound and outbound customer calls, addressing inquiries, resolving issues, and providing clear and courteous support. Team members will follow call center scripts and guidelines, document interactions accurately in the system, and escalate complex cases when needed. The role includes working with computer-based tools, updating customer information, and adhering to performance, quality, and compliance standards. Collaboration with supervisors and peers to improve service delivery and share feedback is an important part of the day-to-day work.<br>Qualifications<br> Strong customer-facing skills, including Customer Support and Customer Service capabilities. Effective Communication skills, with clear spoken and written English at B2/C1 level. Experience or familiarity with Contact Centers, including handling high call volumes and working with KPIs. Good Computer Literacy, including the ability to navigate CRM systems and other call center software. Ability to work on-site in Qesm 2nd 6 October and commit to rotating shifts if required. Resilience, problem-solving skills, and a calm approach when dealing with challenging customer interactions. Previous experience in customer service or call center environments is an advantage but not mandatory. High school diploma or equivalent; further education is a plus.