Cisco Network Engineer Jobs in Egypt

<ul><li><p>Operating systems installation (Windows).</p></li><li><p>Network fundamentals.</p></li><li><p>TCP/IP</p></li><li><p>DNS</p></li><li><p>DHCP</p></li><li><p>LAN &amp; Wi-Fi configuration and troubleshooting.</p></li><li><p>Installing and configuring routers and switches.</p></li><li><p>Troubleshooting hardware and software issues.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Computer Science or a relevant specialization.</p></li><li><p>Technical institute or higher institute.</p></li><li><p>Training courses/certifications:</p></li><li><p>MCSA (Microsoft Certified Solutions Associate)</p></li><li><p>CCNA (Cisco Certified Network Associate)</p></li><li><p>Network+ (N+)</p></li></ul><p></p><p></p><p></p>

<ul><li><p>Operating systems installation (Windows).</p></li><li><p>Network fundamentals.</p></li><li><p>TCP/IP</p></li><li><p>DNS</p></li><li><p>DHCP</p></li><li><p>LAN &amp; Wi-Fi configuration and troubleshooting.</p></li><li><p>Installing and configuring routers and switches.</p></li><li><p>Troubleshooting hardware and software issues.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Computer Science or a relevant specialization.</p></li><li><p>Technical institute or higher institute.</p></li><li><p>Training courses/certifications:</p></li><li><p>MCSA (Microsoft Certified Solutions Associate)</p></li><li><p>CCNA (Cisco Certified Network Associate)</p></li><li><p>Network+ (N+)</p></li></ul><p></p><p></p><p></p>

<ul><li><p>Operating systems installation (Windows).</p></li><li><p>Network fundamentals.</p></li><li><p>TCP/IP</p></li><li><p>DNS</p></li><li><p>DHCP</p></li><li><p>LAN &amp; Wi-Fi configuration and troubleshooting.</p></li><li><p>Installing and configuring routers and switches.</p></li><li><p>Troubleshooting hardware and software issues.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Computer Science or a relevant specialization.</p></li><li><p>Technical institute or higher institute.</p></li><li><p>Training courses/certifications:</p></li><li><p>MCSA (Microsoft Certified Solutions Associate)</p></li><li><p>CCNA (Cisco Certified Network Associate)</p></li><li><p>Network+ (N+)</p></li></ul><p></p><p></p><p></p>

<ul><li><p>Operating systems installation (Windows).</p></li><li><p> Network fundamentals.</p></li><li><p> TCP/IP</p></li><li><p> DNS</p></li><li><p> DHCP</p></li><li><p> LAN &amp; Wi-Fi configuration and troubleshooting.</p></li><li><p> Installing and configuring routers and switches.</p></li><li><p> Troubleshooting hardware and software issues.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><p>Bachelor’s degree in Computer Science or a relevant specialization.</p><ul><li><p> Technical institute or higher institute.</p></li><li><p> Training courses/certifications:</p></li><li><p> MCSA (Microsoft Certified Solutions Associate)</p></li><li><p> CCNA (Cisco Certified Network Associate)</p></li><li><p> Network+ (N+)</p></li></ul><p></p><p></p>

<p><strong>About e&amp; CX Solutions</strong></p><p>It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e&amp; CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p></p><p>Job Purpose</p><p>The IT Infrastructure Solution Architect is responsible for designing, validating, and governing end-to-end infrastructure solutions that support IT transformation initiatives, modernization programs, technology refresh projects, and strategic infrastructure upgrades. The role ensures that all infrastructure solutions are technically sound, secure, scalable, resilient, and aligned with enterprise architecture, business objectives, and industry best practices. The Solution Architect acts as the technical lead throughout the project lifecycle, collaborating with infrastructure, security, application, network, cloud, vendor, and project management teams.</p><p></p><p>Key Responsibilities:</p><p></p><ul><li><p>Design end-to-end infrastructure solutions for transformation and modernization initiatives.</p></li></ul><ul><li><p>Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.</p></li></ul><ul><li><p>Define architecture, technical specifications, dependencies, and implementation approach.</p></li></ul><ul><li><p>Assess current infrastructure and recommend improvements.</p></li></ul><ul><li><p>Lead modernization initiatives including server, storage, virtualization, network, cloud, backup, DR, OS upgrades, and data center optimization.</p></li></ul><ul><li><p>Provide technical leadership throughout project execution.</p></li></ul><ul><li><p>Review implementation plans, migration strategies, and deployment readiness.</p></li></ul><ul><li><p>Review vendor proposals, SOWs, RFPs/RFQs, BoMs, and technical sizing.</p></li></ul><ul><li><p>Produce HLDs, LLDs, migration plans, network diagrams, risk assessments, implementation plans, and as-built documentation.</p></li></ul><ul><li><p>Ensure compliance with security, availability, resilience, disaster recovery, and enterprise architecture standards.</p></li></ul><ul><li><p>Identify technical risks and define mitigation plans.</p></li></ul><ul><li><p>Collaborate with infrastructure, cloud, security, operations, PMO, enterprise architecture, and vendors.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Required Qualifications:</p></li></ul><p></p><ul><li><p>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.</p></li></ul><ul><li><p>Minimum 3–4 years of experience in IT Infrastructure, Infrastructure Engineering, or Infrastructure Solution Architecture.</p></li></ul><ul><li><p>Experience delivering enterprise infrastructure projects including implementation, migration, upgrades, and modernization.</p></li></ul><p></p><p></p><ul><li><p>Technical Skills:</p></li></ul><ul><li><p>Windows Server</p></li></ul><ul><li><p>Linux Administration</p></li></ul><ul><li><p>VMware / Hyper-V</p></li></ul><ul><li><p>Enterprise Storage</p></li></ul><ul><li><p>Backup &amp; Recovery</p></li></ul><ul><li><p>Active Directory</p></li></ul><ul><li><p>DNS/DHCP</p></li></ul><ul><li><p>Networking (LAN/WAN, Routing, Switching)</p></li></ul><ul><li><p>Firewalls &amp; Load Balancers</p></li></ul><ul><li><p>Cloud Platforms (Azure, AWS, or GCP)</p></li></ul><ul><li><p>Microsoft 365 Infrastructure</p></li></ul><ul><li><p>Server Hardware</p></li></ul><ul><li><p>Data Center Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>High Availability</p></li></ul><ul><li><p>Infrastructure Monitoring</p></li></ul><ul><li><p>Identity &amp; Access Management</p></li></ul><ul><li><p>Infrastructure Security Best Practices</p></li></ul><p></p><ul><li><p>Preferred Certifications:</p></li></ul><ul><li><p>Microsoft Azure Administrator / Azure Solutions Architect</p></li></ul><ul><li><p>AWS Solutions Architect Associate</p></li></ul><ul><li><p>VMware VCP</p></li></ul><ul><li><p>Cisco CCNA / CCNP</p></li></ul><ul><li><p>ITIL Foundation</p></li></ul><ul><li><p>Red Hat RHCSA / RHCE</p></li></ul><ul><li><p>Microsoft Windows Server Certification</p></li><li><p>TOGAF Foundation (Preferred)</p></li></ul><p></p><p></p><ul><li><p>Key Competencies:</p></li></ul><p></p><ul><li><p>Infrastructure Architecture</p></li></ul><ul><li><p>Solution Design</p></li></ul><ul><li><p>Technical Leadership</p></li></ul><ul><li><p>Infrastructure Modernization</p></li></ul><ul><li><p>Cloud Technologies</p></li></ul><ul><li><p>Enterprise Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>Technical Documentation</p></li></ul><ul><li><p>Risk Assessment</p></li></ul><ul><li><p>Stakeholder Management</p></li></ul><ul><li><p>Vendor Management</p></li></ul><ul><li><p>Troubleshooting</p></li></ul><ul><li><p>Change Management</p></li></ul><ul><li><p>Technology Evaluation</p></li></ul><ul><li><p>Strategic Thinking</p></li></ul><p></p><ul><li><p>Success Measures (KPIs):</p></li></ul><p></p><ul><li><p>On-time delivery of infrastructure solution designs.</p></li></ul><ul><li><p>Projects approved without major architecture rework.</p></li></ul><ul><li><p>Compliance with architecture and security standards.</p></li></ul><ul><li><p>Successful delivery of modernization initiatives.</p></li></ul><ul><li><p>Reduction in post-implementation design issues.</p></li></ul><ul><li><p>High-quality architecture documentation.</p></li></ul><ul><li><p>Positive stakeholder satisfaction.</p></li></ul><ul><li><p>Projects delivered within approved scope and architecture standards.</p></li></ul><p></p>

<p><strong>About e&amp; CX Solutions</strong></p><p>It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e&amp; CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p></p><p>Job Purpose</p><p>The IT Infrastructure Solution Architect is responsible for designing, validating, and governing end-to-end infrastructure solutions that support IT transformation initiatives, modernization programs, technology refresh projects, and strategic infrastructure upgrades. The role ensures that all infrastructure solutions are technically sound, secure, scalable, resilient, and aligned with enterprise architecture, business objectives, and industry best practices. The Solution Architect acts as the technical lead throughout the project lifecycle, collaborating with infrastructure, security, application, network, cloud, vendor, and project management teams.</p><p></p><p>Key Responsibilities:</p><p></p><ul><li><p>Design end-to-end infrastructure solutions for transformation and modernization initiatives.</p></li></ul><ul><li><p>Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.</p></li></ul><ul><li><p>Define architecture, technical specifications, dependencies, and implementation approach.</p></li></ul><ul><li><p>Assess current infrastructure and recommend improvements.</p></li></ul><ul><li><p>Lead modernization initiatives including server, storage, virtualization, network, cloud, backup, DR, OS upgrades, and data center optimization.</p></li></ul><ul><li><p>Provide technical leadership throughout project execution.</p></li></ul><ul><li><p>Review implementation plans, migration strategies, and deployment readiness.</p></li></ul><ul><li><p>Review vendor proposals, SOWs, RFPs/RFQs, BoMs, and technical sizing.</p></li></ul><ul><li><p>Produce HLDs, LLDs, migration plans, network diagrams, risk assessments, implementation plans, and as-built documentation.</p></li></ul><ul><li><p>Ensure compliance with security, availability, resilience, disaster recovery, and enterprise architecture standards.</p></li></ul><ul><li><p>Identify technical risks and define mitigation plans.</p></li></ul><ul><li><p>Collaborate with infrastructure, cloud, security, operations, PMO, enterprise architecture, and vendors.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Required Qualifications:</p></li></ul><p></p><ul><li><p>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.</p></li></ul><ul><li><p>Minimum 3–4 years of experience in IT Infrastructure, Infrastructure Engineering, or Infrastructure Solution Architecture.</p></li></ul><ul><li><p>Experience delivering enterprise infrastructure projects including implementation, migration, upgrades, and modernization.</p></li></ul><p></p><p></p><ul><li><p>Technical Skills:</p></li></ul><ul><li><p>Windows Server</p></li></ul><ul><li><p>Linux Administration</p></li></ul><ul><li><p>VMware / Hyper-V</p></li></ul><ul><li><p>Enterprise Storage</p></li></ul><ul><li><p>Backup &amp; Recovery</p></li></ul><ul><li><p>Active Directory</p></li></ul><ul><li><p>DNS/DHCP</p></li></ul><ul><li><p>Networking (LAN/WAN, Routing, Switching)</p></li></ul><ul><li><p>Firewalls &amp; Load Balancers</p></li></ul><ul><li><p>Cloud Platforms (Azure, AWS, or GCP)</p></li></ul><ul><li><p>Microsoft 365 Infrastructure</p></li></ul><ul><li><p>Server Hardware</p></li></ul><ul><li><p>Data Center Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>High Availability</p></li></ul><ul><li><p>Infrastructure Monitoring</p></li></ul><ul><li><p>Identity &amp; Access Management</p></li></ul><ul><li><p>Infrastructure Security Best Practices</p></li></ul><p></p><ul><li><p>Preferred Certifications:</p></li></ul><ul><li><p>Microsoft Azure Administrator / Azure Solutions Architect</p></li></ul><ul><li><p>AWS Solutions Architect Associate</p></li></ul><ul><li><p>VMware VCP</p></li></ul><ul><li><p>Cisco CCNA / CCNP</p></li></ul><ul><li><p>ITIL Foundation</p></li></ul><ul><li><p>Red Hat RHCSA / RHCE</p></li></ul><ul><li><p>Microsoft Windows Server Certification</p></li><li><p>TOGAF Foundation (Preferred)</p></li></ul><p></p><p></p><ul><li><p>Key Competencies:</p></li></ul><p></p><ul><li><p>Infrastructure Architecture</p></li></ul><ul><li><p>Solution Design</p></li></ul><ul><li><p>Technical Leadership</p></li></ul><ul><li><p>Infrastructure Modernization</p></li></ul><ul><li><p>Cloud Technologies</p></li></ul><ul><li><p>Enterprise Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>Technical Documentation</p></li></ul><ul><li><p>Risk Assessment</p></li></ul><ul><li><p>Stakeholder Management</p></li></ul><ul><li><p>Vendor Management</p></li></ul><ul><li><p>Troubleshooting</p></li></ul><ul><li><p>Change Management</p></li></ul><ul><li><p>Technology Evaluation</p></li></ul><ul><li><p>Strategic Thinking</p></li></ul><p></p><ul><li><p>Success Measures (KPIs):</p></li></ul><p></p><ul><li><p>On-time delivery of infrastructure solution designs.</p></li></ul><ul><li><p>Projects approved without major architecture rework.</p></li></ul><ul><li><p>Compliance with architecture and security standards.</p></li></ul><ul><li><p>Successful delivery of modernization initiatives.</p></li></ul><ul><li><p>Reduction in post-implementation design issues.</p></li></ul><ul><li><p>High-quality architecture documentation.</p></li></ul><ul><li><p>Positive stakeholder satisfaction.</p></li></ul><ul><li><p>Projects delivered within approved scope and architecture standards.</p></li></ul><p></p>

<p><strong>About e&amp; CX Solutions</strong></p><p>It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e&amp; CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p></p><p>Job Purpose</p><p>The IT Infrastructure Solution Architect is responsible for designing, validating, and governing end-to-end infrastructure solutions that support IT transformation initiatives, modernization programs, technology refresh projects, and strategic infrastructure upgrades. The role ensures that all infrastructure solutions are technically sound, secure, scalable, resilient, and aligned with enterprise architecture, business objectives, and industry best practices. The Solution Architect acts as the technical lead throughout the project lifecycle, collaborating with infrastructure, security, application, network, cloud, vendor, and project management teams.</p><p></p><p>Key Responsibilities:</p><p></p><ul><li><p>Design end-to-end infrastructure solutions for transformation and modernization initiatives.</p></li></ul><ul><li><p>Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.</p></li></ul><ul><li><p>Define architecture, technical specifications, dependencies, and implementation approach.</p></li></ul><ul><li><p>Assess current infrastructure and recommend improvements.</p></li></ul><ul><li><p>Lead modernization initiatives including server, storage, virtualization, network, cloud, backup, DR, OS upgrades, and data center optimization.</p></li></ul><ul><li><p>Provide technical leadership throughout project execution.</p></li></ul><ul><li><p>Review implementation plans, migration strategies, and deployment readiness.</p></li></ul><ul><li><p>Review vendor proposals, SOWs, RFPs/RFQs, BoMs, and technical sizing.</p></li></ul><ul><li><p>Produce HLDs, LLDs, migration plans, network diagrams, risk assessments, implementation plans, and as-built documentation.</p></li></ul><ul><li><p>Ensure compliance with security, availability, resilience, disaster recovery, and enterprise architecture standards.</p></li></ul><ul><li><p>Identify technical risks and define mitigation plans.</p></li></ul><ul><li><p>Collaborate with infrastructure, cloud, security, operations, PMO, enterprise architecture, and vendors.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Required Qualifications:</p></li></ul><p></p><ul><li><p>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.</p></li></ul><ul><li><p>Minimum 3–4 years of experience in IT Infrastructure, Infrastructure Engineering, or Infrastructure Solution Architecture.</p></li></ul><ul><li><p>Experience delivering enterprise infrastructure projects including implementation, migration, upgrades, and modernization.</p></li></ul><p></p><p></p><ul><li><p>Technical Skills:</p></li></ul><ul><li><p>Windows Server</p></li></ul><ul><li><p>Linux Administration</p></li></ul><ul><li><p>VMware / Hyper-V</p></li></ul><ul><li><p>Enterprise Storage</p></li></ul><ul><li><p>Backup &amp; Recovery</p></li></ul><ul><li><p>Active Directory</p></li></ul><ul><li><p>DNS/DHCP</p></li></ul><ul><li><p>Networking (LAN/WAN, Routing, Switching)</p></li></ul><ul><li><p>Firewalls &amp; Load Balancers</p></li></ul><ul><li><p>Cloud Platforms (Azure, AWS, or GCP)</p></li></ul><ul><li><p>Microsoft 365 Infrastructure</p></li></ul><ul><li><p>Server Hardware</p></li></ul><ul><li><p>Data Center Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>High Availability</p></li></ul><ul><li><p>Infrastructure Monitoring</p></li></ul><ul><li><p>Identity &amp; Access Management</p></li></ul><ul><li><p>Infrastructure Security Best Practices</p></li></ul><p></p><ul><li><p>Preferred Certifications:</p></li></ul><ul><li><p>Microsoft Azure Administrator / Azure Solutions Architect</p></li></ul><ul><li><p>AWS Solutions Architect Associate</p></li></ul><ul><li><p>VMware VCP</p></li></ul><ul><li><p>Cisco CCNA / CCNP</p></li></ul><ul><li><p>ITIL Foundation</p></li></ul><ul><li><p>Red Hat RHCSA / RHCE</p></li></ul><ul><li><p>Microsoft Windows Server Certification</p></li><li><p>TOGAF Foundation (Preferred)</p></li></ul><p></p><p></p><ul><li><p>Key Competencies:</p></li></ul><p></p><ul><li><p>Infrastructure Architecture</p></li></ul><ul><li><p>Solution Design</p></li></ul><ul><li><p>Technical Leadership</p></li></ul><ul><li><p>Infrastructure Modernization</p></li></ul><ul><li><p>Cloud Technologies</p></li></ul><ul><li><p>Enterprise Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>Technical Documentation</p></li></ul><ul><li><p>Risk Assessment</p></li></ul><ul><li><p>Stakeholder Management</p></li></ul><ul><li><p>Vendor Management</p></li></ul><ul><li><p>Troubleshooting</p></li></ul><ul><li><p>Change Management</p></li></ul><ul><li><p>Technology Evaluation</p></li></ul><ul><li><p>Strategic Thinking</p></li></ul><p></p><ul><li><p>Success Measures (KPIs):</p></li></ul><p></p><ul><li><p>On-time delivery of infrastructure solution designs.</p></li></ul><ul><li><p>Projects approved without major architecture rework.</p></li></ul><ul><li><p>Compliance with architecture and security standards.</p></li></ul><ul><li><p>Successful delivery of modernization initiatives.</p></li></ul><ul><li><p>Reduction in post-implementation design issues.</p></li></ul><ul><li><p>High-quality architecture documentation.</p></li></ul><ul><li><p>Positive stakeholder satisfaction.</p></li></ul><ul><li><p>Projects delivered within approved scope and architecture standards.</p></li></ul><p></p>

<p><strong>About e&amp; CX Solutions</strong></p><p>It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e&amp; CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p></p><p>Job Purpose</p><p>The IT Infrastructure Solution Architect is responsible for designing, validating, and governing end-to-end infrastructure solutions that support IT transformation initiatives, modernization programs, technology refresh projects, and strategic infrastructure upgrades. The role ensures that all infrastructure solutions are technically sound, secure, scalable, resilient, and aligned with enterprise architecture, business objectives, and industry best practices. The Solution Architect acts as the technical lead throughout the project lifecycle, collaborating with infrastructure, security, application, network, cloud, vendor, and project management teams.</p><p></p><p>Key Responsibilities:</p><p></p><ul><li><p>Design end-to-end infrastructure solutions for transformation and modernization initiatives.</p></li></ul><ul><li><p>Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.</p></li></ul><ul><li><p>Define architecture, technical specifications, dependencies, and implementation approach.</p></li></ul><ul><li><p>Assess current infrastructure and recommend improvements.</p></li></ul><ul><li><p>Lead modernization initiatives including server, storage, virtualization, network, cloud, backup, DR, OS upgrades, and data center optimization.</p></li></ul><ul><li><p>Provide technical leadership throughout project execution.</p></li></ul><ul><li><p>Review implementation plans, migration strategies, and deployment readiness.</p></li></ul><ul><li><p>Review vendor proposals, SOWs, RFPs/RFQs, BoMs, and technical sizing.</p></li></ul><ul><li><p>Produce HLDs, LLDs, migration plans, network diagrams, risk assessments, implementation plans, and as-built documentation.</p></li></ul><ul><li><p>Ensure compliance with security, availability, resilience, disaster recovery, and enterprise architecture standards.</p></li></ul><ul><li><p>Identify technical risks and define mitigation plans.</p></li></ul><ul><li><p>Collaborate with infrastructure, cloud, security, operations, PMO, enterprise architecture, and vendors.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Required Qualifications:</p></li></ul><p></p><ul><li><p>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.</p></li></ul><ul><li><p>Minimum 3–4 years of experience in IT Infrastructure, Infrastructure Engineering, or Infrastructure Solution Architecture.</p></li></ul><ul><li><p>Experience delivering enterprise infrastructure projects including implementation, migration, upgrades, and modernization.</p></li></ul><p></p><p></p><ul><li><p>Technical Skills:</p></li></ul><ul><li><p>Windows Server</p></li></ul><ul><li><p>Linux Administration</p></li></ul><ul><li><p>VMware / Hyper-V</p></li></ul><ul><li><p>Enterprise Storage</p></li></ul><ul><li><p>Backup &amp; Recovery</p></li></ul><ul><li><p>Active Directory</p></li></ul><ul><li><p>DNS/DHCP</p></li></ul><ul><li><p>Networking (LAN/WAN, Routing, Switching)</p></li></ul><ul><li><p>Firewalls &amp; Load Balancers</p></li></ul><ul><li><p>Cloud Platforms (Azure, AWS, or GCP)</p></li></ul><ul><li><p>Microsoft 365 Infrastructure</p></li></ul><ul><li><p>Server Hardware</p></li></ul><ul><li><p>Data Center Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>High Availability</p></li></ul><ul><li><p>Infrastructure Monitoring</p></li></ul><ul><li><p>Identity &amp; Access Management</p></li></ul><ul><li><p>Infrastructure Security Best Practices</p></li></ul><p></p><ul><li><p>Preferred Certifications:</p></li></ul><ul><li><p>Microsoft Azure Administrator / Azure Solutions Architect</p></li></ul><ul><li><p>AWS Solutions Architect Associate</p></li></ul><ul><li><p>VMware VCP</p></li></ul><ul><li><p>Cisco CCNA / CCNP</p></li></ul><ul><li><p>ITIL Foundation</p></li></ul><ul><li><p>Red Hat RHCSA / RHCE</p></li></ul><ul><li><p>Microsoft Windows Server Certification</p></li><li><p>TOGAF Foundation (Preferred)</p></li></ul><p></p><p></p><ul><li><p>Key Competencies:</p></li></ul><p></p><ul><li><p>Infrastructure Architecture</p></li></ul><ul><li><p>Solution Design</p></li></ul><ul><li><p>Technical Leadership</p></li></ul><ul><li><p>Infrastructure Modernization</p></li></ul><ul><li><p>Cloud Technologies</p></li></ul><ul><li><p>Enterprise Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>Technical Documentation</p></li></ul><ul><li><p>Risk Assessment</p></li></ul><ul><li><p>Stakeholder Management</p></li></ul><ul><li><p>Vendor Management</p></li></ul><ul><li><p>Troubleshooting</p></li></ul><ul><li><p>Change Management</p></li></ul><ul><li><p>Technology Evaluation</p></li></ul><ul><li><p>Strategic Thinking</p></li></ul><p></p><ul><li><p>Success Measures (KPIs):</p></li></ul><p></p><ul><li><p>On-time delivery of infrastructure solution designs.</p></li></ul><ul><li><p>Projects approved without major architecture rework.</p></li></ul><ul><li><p>Compliance with architecture and security standards.</p></li></ul><ul><li><p>Successful delivery of modernization initiatives.</p></li></ul><ul><li><p>Reduction in post-implementation design issues.</p></li></ul><ul><li><p>High-quality architecture documentation.</p></li></ul><ul><li><p>Positive stakeholder satisfaction.</p></li></ul><ul><li><p>Projects delivered within approved scope and architecture standards.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p><span>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</span></p><br><br><br><b>Key accountabilities </b> <br><p><strong>Key accountabilities and decision ownership:&nbsp;</strong></p><br> <ul> <li>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</li> <li>Design and implement LAN, WAN, SD-WAN, and data center networks</li> <li>Configure and support routing, switching, wireless, and VPN solutions</li> <li>Define standards and requirements to manage and Monitor network performance and resolve incidents</li> <li>Support network security integration with firewalls and other security solutions</li> <li>Maintain network documentation and diagrams</li> <li>Ensure compliance with network security and operational standards</li> <li>Configure and install network hardware and software.</li> <li>Troubleshoot connectivity issues and monitor network performance.</li> <li>Perform regular maintenance and firmware updates on network devices</li> </ul> <p><strong>Project Management:</strong></p><br> <ul> <li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder Management:</strong></p><br> <ul> <li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li> <li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li> </ul> <p><strong>Risk Management: </strong></p><br> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance &amp; Auditing:</strong></p><br> <ul> <li>Ensure the Networks delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</li> <li>Oversee internal &amp; external security audits to assess compliance &amp; identify areas for improvement.</li> </ul> <br><br><b>Core competencies, knowledge and experience</b> <br><ul> <li><span>3 to 5 Years Experience in Network solutions and devices implementations.</span></li> <li><span>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.</span></li> <li><span>Strong communication, interpersonal and presentation skills</span></li> <li><span>Proven teamwork skills, with the ability to work and influence others.</span></li> <li><span>Excellent command of Arabic and English</span></li> <li><span>Experience in large-scale Networking projects across diverse environments.</span></li> <li><span>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</span></li> <li><span>Ability to troubleshoot complex network issues</span></li> </ul><br><br><b>Must have technical / professional qualifications: </b> <br><ul> <li><span>CCNA / CCNP or equivalent certifications</span></li> <li><span>Understanding of network security fundamentals</span></li> <li><span>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</span></li> <li><span>Strong understanding of ICT systems integration methodologies </span></li> <li><span>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</span></li> <li><span>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</span></li> <li><span>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders. </span></li> <li><span>Familiarity with Networks technologies and tools.</span></li> <li><span>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</span></li> <li><span>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</span></li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<ul style="font-size: 11px;"><li style="font-size: 11px;">1+ years of corporate setting Windows, Mac or Linux Operating systems support experience</li><li style="font-size: 11px;">Experience troubleshooting integrated and interdependent computer systems</li><li style="font-size: 11px;">Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs</li><li style="font-size: 11px;">CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications</li><li style="font-size: 11px;">Experience in a dynamic environment with a high degree of customer service</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

The Infrastructure Architect is a senior expert within the Enterprise Architecture function, responsible for designing, standardizing, implementing, and maintaining enterprise-wide infrastructure architecture that supports the organization’s business operations. This role ensures that all IT systems are robust, scalable, secure, and aligned with business objectives. The Infrastructure Architect works closely with infrastructure teams, development teams, and external vendors to develop and optimize infrastructure solutions that drive operational excellence.<br>Key Responsibilities<br>- Define and maintain the enterprise infrastructure target state, including principles, standards, patterns and reference architecture across cloud, on-premises, and hybrid environments.<br>- Monitor the infrastructure landscape and recommend improvements to enhance reliability, scalability, performance, availability and security<br>- Lead the development and ongoing evolution of domain-level infrastructure architecture, ensuring alignment with enterprise architecture direction and business priorities<br>- Lead the selection and implementation of infrastructure technologies, tools, and platforms.<br>- Establish architecture guardrails that promote standardization, reuse, resilience and security by design across the organization<br>- Work collaboratively with applications, platform, network, database, security and operations teams to ensure seamless integration of solutions.<br>- Collaborate with business domain architects and solution architects to translate business needs into viable infrastructure capabilities<br>- Develop and maintain documentation including reference architectures, standards, patterns and implementation guidelines.<br>- Ensure infrastructure architecture aligns with banking requirements for regulatory compliance, data residency, and security.<br>- Plan for capacity, scalability, and disaster recovery, including the creation and testing of backup and recovery strategies.<br>- Stay current with industry trends and emerging technologies to ensure the organization’s infrastructure remains competitive and cost-effective.<br>- Provide technical leadership and mentorship to junior IT staff and project teams.<br>Required Qualifications and Skills<br>- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).<br>- Minimum 15 years in Infrastructure Operations and/or engineering and last 5-7 years’ experience in IT infrastructure architecture<br>- Demonstrate experience defining enterprise-wide infrastructure standards and target-state roadmap in complex environments.<br>- Strong knowledge of compute & OS, networking & security, storage and data platform, virtualization, container platforms & orchestration, and cloud technologies both on premise and public cloud (e.g., Azure, OCI, AWS).<br>- Knowledge of the following technology platforms: Unix (AIX), Linux (RHEL), Oracle Database, Red hat Open Shift Container Platform, Dell EMD Storage, Pure Storage, Data Domain, Dell ECS, Cisco, Palo Alto, Checkpoint<br>- Experience in one or more of the following domains: Dev Ops/Platform Engineering, Data, AI / Machine Learning, Observability<br>- Experience with security best practices and regulatory compliance requirements.<br>- Hands-on experience with infrastructure automation, orchestration tools, and Infrastructure as Code (IaC) solutions.<br>- Excellent problem-solving, analytical, and communication skills.<br>- Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, Cisco CCNP/CCIE) are a plus.<br>- Knowledge of enterprise architecture framework (e.g. TOGAF, Zachman) are a plus<br>- Proven track record of successfully leading infrastructure projects from design to deployment.<br>- Ability to work in fast-paced, cross-functional environments.<br>- Strong organizational and project management skills.<br>- Experience with Agile/Dev Ops practices and tools (e.g., Jenkins, Ansible, Terraform).<br>- Familiarity with ITIL or other IT service management frameworks.

<p>Position Overview We are seeking a skilled IT Infrastructure Engineer to design, implement, and maintain enterprise IT infrastructure that supports business-critical operations. The ideal candidate will manage servers, virtualization platforms, storage systems, networking, and cloud infrastructure while ensuring high availability, security, scalability, and optimal system performance.</p><p>Key Responsibilities</p><ul><li>Install, configure, and maintain enterprise servers, storage, and virtualization platforms.</li><li>Monitor and optimize IT infrastructure to ensure maximum performance and availability.</li><li>Manage Windows and Linux server environments.</li><li>Administer virtualization platforms such as VMware, Hyper-V, or Nutanix.</li><li>Deploy and maintain backup, disaster recovery, and business continuity solutions.</li><li>Configure and support enterprise storage and networking infrastructure.</li><li>Perform infrastructure upgrades, migrations, and capacity planning.</li><li>Monitor system health, troubleshoot infrastructure issues, and resolve incidents.</li><li>Maintain technical documentation, system configurations, and operational procedures.</li><li>Collaborate with cybersecurity, cloud, and networking teams to implement infrastructure best practices.</li></ul><p>Technical Skills</p><ul><li>Strong experience with Windows Server and Linux administration.</li><li>Hands-on experience with VMware, Hyper-V, or other virtualization technologies.</li><li>Knowledge of enterprise storage solutions (SAN, NAS).</li><li>Understanding of Active Directory, DNS, DHCP, and Group Policy.</li><li>Experience with Microsoft Azure, AWS, or hybrid cloud environments.</li><li>Familiarity with backup and disaster recovery solutions.</li><li>Knowledge of networking fundamentals including TCP/IP, VLANs, VPNs, and firewalls.</li><li>Experience with infrastructure monitoring and automation tools is an advantage.</li></ul><p>Soft Skills</p><ul><li>Excellent analytical and troubleshooting skills.</li><li>Strong communication and documentation abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Team-oriented with strong problem-solving skills.</li><li>Commitment to continuous learning and professional development.</li></ul><p>Experience &amp; Certifications</p><ul><li>Preferred: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>3 7 years of experience in enterprise IT infrastructure management.</li><li>Certifications such as Microsoft Certified: Azure Administrator (AZ-104), VMware VCP, Microsoft Windows Server, Cisco CCNA, or equivalent are preferred.</li></ul><p>Working Requirements</p><ul><li>Ability to provide on-call support for critical infrastructure when required.</li><li>Willingness to perform scheduled maintenance outside business hours.</li><li>Ability to work independently and collaboratively to ensure reliable, secure, and scalable IT operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Preferred: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.</p><p>3 7 years of experience in enterprise IT infrastructure management.</p><p>Certifications such as Microsoft Certified: Azure Administrator (AZ-104), VMware VCP, Microsoft Windows Server, Cisco CCNA, or equivalent are preferred.</p><p>Ability to provide on-call support for critical infrastructure when required.</p><p>Willingness to perform scheduled maintenance outside business hours.</p><p>Ability to work independently and collaboratively to ensure reliable, secure, and scalable IT operations.</p>

<p>Responsible for the design, implementation, configuration, and support of SD-WAN Underlay and Overlay. Manage and maintain the operational integrity of the company's security and data networks. Will be required to respond to incidents and alerts and provide occasional out-of-hours technical support. Precipitating in the planning, deployment, and delivery of network-related projects including the elements of global SD-WAN deployment. Oversee the SD-WAN managed service for customers, ensuring that configurations are optimized. Schedule updates for customer services. Participate in meetings and reviews with customers, providing reports on the performance and projects. Manage customers configurations and execute changes or developments in their network or applications. Perform troubleshooting and incident management for high-priority issues and ensure that they are resolved within the timeframes set by service level agreements. Handle customers technical inquiries as well as service-related inquiries. Provide insights and recommendations regarding customers networks and their optimization. Support knowledge sharing and training, both internally and with customer teams. Design and Deployment of the SD-WAN Versa (preferred) &amp; Versa and WAN optimization technologies for efficient delivery of the application data across LAN and WAN. Articulating the benefits of SITA SD-WAN solution to clients. Day to Day configuration, management, and operations of firewalls, load balancers, SD-WAN architectures, and WAN automation technologies. Providing technical demonstrations and use cases of the system. Gather information and configure different templates available in Versa SD-WAN, create Device Groups and Devices, and then onboard devices using the main provisioning and onboarding methods. Accountable for the technical areas of proposals submitted to SITA customers (Tier 3, Tier 4). Build customer service configuration as per customer service request form for SDWAN overlay. Support the Project Manager and/or Customer Success Specialist with the coordination of the final delivery/migration steps. Define, and conduct the service acceptance tests. Chair the service activation/migration conference drive network change guideline/migration runbook and provide the service acceptance report. On-call support around the clock.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 8-10 years of experience in the Information Technology / Telecom Industry. Proven track record in producing, communicating, and documenting successful technical customer solutions. Working Experience on enterprise customers projects: Network Solutions (MPLS &amp; SDWAN). Must demonstrate a strong understanding of Firewalls Architecture with hands-on experience. Must have strong experience with Complex Routing &amp; Switching Environments. Will be an addon to have skills in Virtualization Technologies. Ability to work independently is critical. Experience in implementing patches. Strong troubleshooting and problem-solving skills. Strong Customer Support and interpersonal skills are required. Degree or equivalent experience in Engineering or Computer Technologies. Change management/ Project Management knowledge along with ITIL knowledge. Be autonomous and agile in changing environments, with a sense of initiative and proactivity. Strong communication &amp; Analytical skills. Quality and process-oriented. Attention to detail, understanding of process interlocks and dependencies Proficiency in English is a must, and knowledge of French/Spanish and/or German is considered an asset One or more additional certifications are required: Versa Certified SD-WAN Associate (VNX100) Versa Certified Administrator - SD-WAN Specialist VNX300 Versa Networks secure SD-WAN Practitioner (VSDP) Cisco PHONE_NUMBER ENSDWI /CCNP/CCDP/CCIP, ITILV3 Tech Stack: MPLS IPVPN, SDWAN VERSA (Preferred) / Viptela/Cisco, Network Boost, Riverbed, Z-Scalar, Voice - IP Telephony &amp; security, routing protocols such as OSPF, EIGRP, BGP, RIPV2, MPLS, MPLS VPN, VoIP, ISDN DDR, Dial Solutions (PPP/L2F), Switching, DSL, IPSEC, GRE, Tunneling, Underlay &amp; Overlay protocols. Cat2900 series, Cat3550/3650 series, Cat3750, Cat4500, Cat6500 series, Nexus switches, Wireless LAN.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Support Specialist to join our growing team in Alexandria. The successful candidate will be responsible for maintaining the organization s IT infrastructure, providing technical support to users, ensuring system reliability, and contributing to the smooth operation of our technology environment.If you enjoy solving technical problems, supporting users, and working with modern IT systems, we would love to hear from you.</p><p>Responsibilities:</p><ul><li>Provide first- and second-level technical support to end users.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Troubleshoot hardware, software, printer, and peripheral issues.</li><li>Configure and maintain wired and wireless networks.</li><li>Monitor and maintain LAN, WAN, VPN, routers, switches, and internet connectivity.</li><li>Install, configure, and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and security policies using Active Directory.</li><li>Perform routine system maintenance, updates, and software deployments.</li><li>Configure and maintain backup solutions and assist in disaster recovery procedures.</li><li>Maintain antivirus, endpoint protection, and cybersecurity best practices.</li><li>Support meeting rooms, audio-visual equipment, and video conferencing systems.</li><li>Document technical issues, solutions, and IT assets.</li><li>Coordinate with external vendors and service providers when necessary.</li><li>Ensure high levels of customer service while resolving support requests efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in IT Support, Help Desk, or Systems Administration.</li><li>Strong knowledge of Windows 10/11 and Windows Server.</li><li>Experience with Microsoft 365 Administration.</li><li>Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).</li><li>Experience with Active Directory and Group Policy.</li><li>Familiarity with virtualization technologies (Hyper-V or VMware) is a plus.</li><li>Knowledge of backup solutions and cybersecurity fundamentals.</li><li>Experience supporting printers, scanners, and other office equipment.</li></ul><p>Preferred Certifications</p><ul><li>CompTIA A+</li><li>CompTIA Network+</li><li>Microsoft Certified (Modern Desktop Administrator or equivalent)</li><li>Cisco CCNA (preferred but not mandatory)</li></ul><p>Required Skills</p><ul><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple support requests.</li><li>Strong documentation and organizational abilities.</li><li>Ability to work independently and collaboratively within a team.</li><li>Professional attitude with a commitment to continuous learning.</li></ul><p></p></section>

<p>To be responsible of maintaining our MI core Network, technical support &amp; guidance, troubleshooting wired cases &amp; global incidents &amp; proper escalation to the concerned teams, on time reporting for global incident, developing Ideas &amp; tools facilitating our daily routine works &amp; enhancing our monitoring tools capabilities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in communication or equivalent experience.</li><li>1 to 2 years of experience In Mobile internet &amp; Data communications.</li><li>Dedication, sense of ownership, and ability to work within a team.</li><li>Innovative &amp; creative thinking for new solutions, technologies and data protection.</li><li>Strong communication, presentation, negotiation and analytical skills.</li><li>The ability to work quickly, under pressure and to deadlines cross the function groups.</li><li>Dedicated and available to work 24X7.</li><li>Good leadership and decision-making skills.</li><li>Eye for detail and accuracy.</li><li>Good knowledge in IP packages, packet core Network &amp; security, certification is preferable CCNA &amp; CCNP is a plus .</li></ul>

<ul><li><p>Supervise and mentor IT support staff, assigning daily tasks and monitoring performance.</p></li><li><p>Oversee the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems.</p></li><li><p>Ensure the availability, performance, and security of servers, networks, and end-user devices.</p></li><li><p>Monitor helpdesk tickets and ensure issues are resolved within agreed service levels (SLAs).</p></li><li><p>Manage user accounts, permissions, and access controls.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.</p></li><li><p>Professional certifications such as CompTIA Network+, Security+, Microsoft, Cisco (CCNA), ITIL, or equivalent are preferred.</p></li></ul><h3>Experience</h3><ul><li><p>7+ years of experience in IT infrastructure, systems administration, or technical support.</p></li></ul><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Design, plan, deploy and manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p> <h4>Key accountabilities</h4> <ul> <li>Develop, implement and maintain network policies, standards and procedures in alignment with industry best practices and compliance requirements for the customers.</li> <li>Design and implement LAN, WAN, SD-WAN, and data center networks.</li> <li>Configure and support routing, switching, wireless, and VPN solutions.</li> <li>Define standards and requirements to manage and monitor network performance and resolve incidents.</li> <li>Support network security integration with firewalls and other security solutions.</li> <li>Maintain network documentation and diagrams.</li> <li>Ensure compliance with network security and operational standards.</li> <li>Configure and install network hardware and software.</li> <li>Troubleshoot connectivity issues and monitor network performance.</li> <li>Perform regular maintenance and firmware updates on network devices.</li> </ul> <h4>Project management</h4> <ul> <li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <h4>Stakeholder management</h4> <ul> <li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li> <li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li> </ul> <h4>Risk management</h4> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Identify potential risks to project delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <h4>Compliance & auditing</h4> <ul> <li>Ensure the networks delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li> <li>Oversee internal and external security audits to assess compliance and identify areas for improvement.</li> </ul> <h4>Core competencies, knowledge and experience</h4> <ul> <li>4 to 8 years experience in network solutions and devices implementations.</li> <li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills.</li> <li>Proven teamwork skills, with the ability to work and influence others.</li> <li>Excellent command of Arabic and English.</li> <li>Experience in large-scale networking projects across diverse environments.</li> <li>Demonstrated expertise in areas such as strong understanding of TCP/IP, routing, and switching.</li> <li>Ability to troubleshoot complex network issues.</li> <li>Must have technical or professional qualifications: <ul> <li>CCNA / CCNP or equivalent certifications.</li> <li>Understanding of network security fundamentals.</li> <li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms.</li> <li>Strong understanding of ICT systems integration methodologies.</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li> </ul> </li> <li>Strong knowledge of network and security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with networks technologies and tools.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s application adjustments guidance for support.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose </b> <br><p>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p><br><br><br><b>Key accountabilities </b> <br><ul> <li>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</li> <li>Design and implement LAN, WAN, SD-WAN, and data center networks</li> <li>Configure and support routing, switching, wireless, and VPN solutions</li> <li>Define standards and requirements to manage and Monitor network performance and resolve incidents</li> <li>Support network security integration with firewalls and other security solutions</li> <li>Maintain network documentation and diagrams</li> <li>Ensure compliance with network security and operational standards</li> <li>Configure and install network hardware and software.</li> <li>Troubleshoot connectivity issues and monitor network performance.</li> <li>Perform regular maintenance and firmware updates on network devices.</li> </ul> <p><strong>Project Management:</strong></p><br> <ul> <li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> </ul> <ul> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder Management:</strong></p><br> <ul> <li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li> <li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li> </ul> <p><strong>Risk Management:&nbsp;</strong></p><br> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance &amp; Auditing:</strong></p><br> <ul> <li>Ensure the Networks delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</li> <li>Oversee internal &amp; external security audits to assess compliance &amp; identify areas for improvement.</li> </ul><br><br><b>Core competencies, knowledge and experience</b> <br><ul> <li>4 to 8 Years Experience in Network solutions and devices implementations.</li> <li>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills</li> <li>Proven teamwork skills, with the ability to work and influence others.</li> <li>Excellent command of Arabic and English</li> <li>Experience in large-scale Networking projects across diverse environments.</li> <li>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</li> <li>Ability to troubleshoot complex network issues</li> </ul> <p><strong>Must have technical / professional qualifications: </strong></p><br> <ul> <li>CCNA / CCNP or equivalent certifications</li> <li>Understanding of network security fundamentals</li> <li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</li> <li>Strong understanding of ICT systems integration methodologies</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li> <li>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.&nbsp;</li> </ul> <ul> <li>Familiarity with Networks technologies and tools.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<p><strong>We’re Hiring | Network &amp; Security Administrator</strong></p><p><strong>Department:</strong> IT – Infrastructure<br><strong>Experience:</strong> 2–3 Years</p><p>We are looking for a <strong>Network &amp; Security Administrator</strong> to join our IT Infrastructure team.</p><h3></h3><p></p><p><strong>Requirements</strong></p><h3>Key Requirements:</h3><ul><li><p>Hands-on experience with <strong>Cisco switches, routers, VLANs &amp; routing</strong></p></li><li><p>Experience with <strong>FortiGate Firewall, VPN &amp; security policies</strong></p></li><li><p>Good knowledge of <strong>Windows Server, Active Directory, DNS &amp; DHCP</strong></p></li><li><p>Experience with <strong>Microsoft 365</strong></p></li><li><p>Basic experience with <strong>VMware ESXi &amp; vCenter</strong></p></li><li><p>Knowledge of <strong>backup and monitoring tools</strong> such as Veeam, PRTG or Zabbix</p></li><li><p>Strong troubleshooting and problem-solving skills</p></li><li><p>Bachelor's degree in <strong>Computer Science, IT, Computer Engineering</strong>, or a related field</p></li></ul><p><strong>Preferred Certifications:</strong> CCNA, Fortinet, Network+/Security+, Microsoft or VMware certifications.</p><p>???? <strong>Apply now and join our team!</strong></p><p></p>

About the Role<br>We are seeking a highly skilled and results-oriented IT Infrastructure & Service Management Specialist to join our Information Technology team. This role is responsible for ensuring the stability, security, availability, and continuous improvement of the organization's IT infrastructure while delivering high-quality IT services aligned with business objectives. The successful candidate will possess strong technical expertise across infrastructure, networking, cloud platforms, virtualization, and IT Service Management (ITSM). This position requires a proactive professional with excellent analytical, communication, and problem-solving skills who can effectively manage enterprise infrastructure, support business-critical systems, and drive operational excellence.<br>Key Responsibilities:<br>Infrastructure Administration<br>Administer, monitor, maintain, and optimize enterprise IT infrastructure, ensuring maximum system availability and performance. Install, configure, upgrade, and maintain Windows Server, Linux, and other enterprise server operating systems. Manage Active Directory, Group Policy, DNS, DHCP, file services, and other core infrastructure services. Perform system health monitoring, capacity planning, performance tuning, and preventive maintenance. Develop and maintain infrastructure documentation, technical procedures, and operational standards. Ensure infrastructure compliance with organizational security policies and industry best practices.<br>Network Administration Configure, administer, and troubleshoot enterprise routing and switching environments. Monitor network performance and proactively resolve connectivity, latency, and performance issues. Manage LAN, WAN, VPN, wireless infrastructure, and network segmentation. Support firewall configurations, network security policies, and secure remote connectivity. Participate in network architecture planning and infrastructure expansion projects.<br>Cloud Infrastructure Management<br>Deploy, administer, and optimize cloud environments across Microsoft Azure, Amazon Web Services (AWS), and Oracle Cloud Infrastructure (OCI). Manage cloud resources, virtual networks, storage, identity management, backup, and disaster recovery solutions. Monitor cloud performance, availability, utilization, and cost optimization. Implement cloud governance, security controls, and operational best practices. Support cloud migration and digital transformation initiatives.<br>Virtualization & Data Center Operations Administer VMware and Microsoft Hyper-V virtualization platforms. Manage virtual machines, storage, resource allocation, clustering, snapshots, and backups. Optimize virtualization environments to improve scalability, resilience, and operational efficiency. Support business continuity and disaster recovery strategies.<br>IT Service Management<br>Lead the daily operation of IT Service Management processes in accordance with ITIL best practices. Manage customer-focused ticketing systems while ensuring compliance with established Service Level Agreements (SLAs). Monitor incident, problem, request, change, and asset management activities. Analyze recurring incidents and implement long-term corrective and preventive solutions. Develop service reports, KPIs, dashboards, and operational metrics for management. Drive continual service improvement initiatives across the IT organization.<br>Security & Compliance<br>Implement infrastructure security standards, policies, and controls. Monitor system vulnerabilities and coordinate remediation activities. Support endpoint protection, identity management, access control, and security auditing. Participate in disaster recovery planning, backup validation, and business continuity testing. Ensure compliance with organizational governance, regulatory requirements, and cybersecurity standards.<br>Project Delivery<br>Participate in infrastructure implementation, upgrade, migration, and modernization projects. Collaborate with vendors, external partners, and internal stakeholders throughout project lifecycles. Provide technical recommendations to improve infrastructure reliability, scalability, and operational efficiency. Evaluate emerging technologies and recommend suitable solutions aligned with business objectives.<br>Technical Support<br>Provide advanced (Level 2/Level 3) technical support for infrastructure-related incidents. Troubleshoot complex hardware, software, networking, virtualization, and cloud-related issues. Mentor junior IT staff and provide technical guidance when required. Maintain high levels of customer satisfaction through timely issue resolution and effective communication.<br>Qualifications:<br>Education<br>Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.<br>Professional Experience<br>Proven experience in enterprise IT infrastructure administration and technical support. Demonstrated experience managing Windows Server and Linux environments. Strong practical experience with enterprise networking, including routing, switching, TCP/IP, VLANs, VPNs, DNS, and DHCP. Hands-on experience administering Microsoft Azure, AWS, and Oracle Cloud Infrastructure. Practical experience with VMware and Hyper-V virtualization platforms. Experience managing enterprise backup and disaster recovery solutions. Experience supporting enterprise security technologies and infrastructure. Demonstrated experience administering customer-focused IT Service Management and ticketing platforms. Experience participating in enterprise infrastructure implementation and migration projects.<br>Required Technical Skills<br>Windows Server Administration Linux Administration Active Directory & Group Policy DNS, DHCP, TCP/IPRouting & Switching LAN/WAN Technologies VPN Technologies VMware Microsoft Hyper-VMicrosoft Azure Amazon Web Services (AWS) Oracle Cloud Infrastructure (OCI) Infrastructure Monitoring Backup & Disaster Recovery Endpoint Security Microsoft 365 Administration IT Service Management (ITSM) Enterprise Ticketing Systems Power Shell or Bash scripting is considered an advantage.<br>Certifications<br>The following certifications are highly desirable:ITIL Level 3 Service Management Framework Microsoft Certified (Azure) AWS Certified Oracle Cloud Infrastructure Certification VMware Certified Professional (VCP) Cisco CCNA or CCNP (preferred) Microsoft Windows Server Certifications (preferred)<br>Competencies<br>The successful candidate should demonstrate the following competencies:Customer Focus Teamwork and Collaboration Communication and Influencing Executing with Excellence Analytical Thinking Problem Solving Accountability Planning and Organization Adaptability and Continuous Learning Decision Making Results Orientation Time Management<br>Language Requirements<br>English: Fluent Arabic: Fluent or Professional Working Proficiency