Cctv Jobs - Cairo Egypt

Petro Marine Offshore Projects Support Co. is seeking an experienced Marine Technical Superintendent to take full shore-based responsibility for the maintenance, reliability, technical performance, cost control and regulatory compliance of our offshore support vessel fleet, including AHTS and DP-1/DP-2 vessels.<br>This is a full-time, on-site position based at our New Cairo office. The successful candidate must be available for regular and urgent travel to vessels, shipyards and ports throughout Egypt.<br>Key responsibilities• Manage the technical condition, reliability and availability of assigned offshore vessels.• Plan and control preventive and corrective maintenance.• Maintain a prioritized defect register and ensure timely close-out of critical defects and overdue maintenance.• Lead dry-docking, major repairs, class surveys and technical projects from specification and tendering through execution, trials and final close-out.• Prepare and control annual maintenance, repair, spare-parts and dry-docking budgets; monitor committed and actual expenditure.• Provide technical troubleshooting support to Masters and Chief Engineers and lead root-cause analysis of significant failures.• Ensure compliance with class, flag, statutory, client and company requirements.• Manage DP technical assurance, including FMEA status, annual DP trials, DP defect close-out, critical equipment, configuration control and applicable IMCA guidance.• Review technical reports, vessel performance, machinery trends, fuel/lubricant consumption and recurring failures.• Coordinate OEMs, shipyards, workshops, service engineers and equipment suppliers; perform technical and commercial bid evaluations.• Maintain accurate technical records, drawings, certificates, repair history and weekly management reports.• Support technical audits, inspections, mobilizations and incident investigations.<br>Essential qualifications and experience• Marine Engineering degree and/or valid Chief Engineer Certificate of Competency (STCW III/2 or equivalent).• At least 5 years of relevant shore-based experience as a Technical Superintendent, Fleet Technical Manager or Port Engineer responsible for offshore vessels.• Proven responsibility for AHTS and/or OSV vessels, including DP-1 or DP-2 vessels.• Demonstrable experience personally managing dry-dockings, major repairs, maintenance budgets, class surveys and vessel technical inspections.• Working knowledge of DP FMEA, annual DP trials, DP defect management and relevant IMCA guidance.• Strong knowledge of diesel engines, propulsion systems, thrusters, generators, electrical/automation systems and marine auxiliary machinery.• Practical experience with PMS/ERP systems, Microsoft Office, budgeting and structured technical reporting.• Strong troubleshooting, planning, leadership, vendor-management and decision-making skills.• Professional spoken and written Arabic and English.• Willing and able to work full-time from New Cairo and travel at short notice to vessels and ports across Egypt.<br>Preferred• Previous Chief Engineer or senior engineering service on AHTS/OSV/DP vessels.• Experience with Egyptian marine workshops, shipyards, OEM representatives and service providers.• Experience with offshore-client technical audits, OVID/e CMID or comparable assurance regimes.<br>Important application requirement Applicants should ensure that their CV clearly lists the offshore vessels managed, vessel types and DP class, shore-based superintendent roles, dry-docking projects, machinery experience, certificates and current location. Applications that do not demonstrate the essential offshore-vessel and technical-superintendent requirements may not progress.<br>Only candidates who meet the essential requirements should apply.

We are seeking an experienced, strategic, and results-driven Senior Finance Manager to lead the Group financial operations and governance in all operating Jurisdictions. The candidate should ideally come from a big 4 background. The candidate will oversee entity-level financial reporting, budgeting, treasury, audit and commercial decision support. Beyond core technical capabilities, the candidate must bring the seniority, soft skills and the ability to manage and drive a team—providing effective governance, objective oversight, and risk mitigation across our operations. Having an experience in ERP environment is a plus.<br>Duties & Responsibilities Financial Reporting Oversight:Oversee the preparation of annual financial statements, ensuring compliance with IFRS or relevant local standards. Support the consolidation of financial data from multiple entities. Regulatory Compliance:Ensure all financial reports comply with local, regional, and international regulatory requirements, including filing deadlines for statutory and regulatory reports. Assist and support the tax team with tax calculation and filing. Audit Management:Lead the coordination of external audits, ensuring all audit queries are addressed, and implement recommendations for improvement. Collaborate with internal auditors to strengthen controls and compliance. Technical Accounting Expertise:Provide in-depth analysis on complex accounting issues, staying up-to-date with evolving accounting standards and advising the leadership team on the potential impact. Internal Controls & Process Improvement:Design and maintain robust internal controls over financial reporting. Drive continuous improvement initiatives to enhance reporting processes, reduce errors, and improve efficiency.<br>Stakeholder Engagement:Collaborate with internal teams (Treasury, Tax, commercial finance etc.) and senior leadership to deliver insights and recommendations based on financial data. Provide transparency and ensure clear communication of financial performance to management and the business.<br>Financial Systems Management:Ensure the financial reporting systems (Mainly Microsoft dynamics 365) and tools are optimized for accuracy, compliance, and efficiency.<br>Team Leadership & Development:Lead, mentor, and develop the finance team, ensuring high performance and professional growth. Build a culture of accuracy, accountability, and continuous improvement.<br> People Excellence (internal/external customer engagement and relationship management)· To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty, and desire to support others.· To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.· To display confidence, self-belief, and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.· Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems, and work processes. Qualifications, experience, skills and competencies Experience required:· Extensive experience (typically 10+ years) in financial reporting, with a strong background in statutory and regulatory reporting.· Big 4 accounting firm background (Audit or Financial Advisory) is strongly preferred.<br>Education requirement:<br>· Bachelor’s degree in Accounting, Finance, or a related field (Master’s or MBA is a plus).· Professional certification (e.g., CPA, ACCA, ACA) is required<br>Knowledge & Skills: · Solid understanding of IFRS, GAAP, and other relevant accounting standards.· Demonstrated experience in managing audits and dealing with external auditors.· Strong leadership skills with experience managing and developing high-performing teams.· Excellent analytical and problem-solving skills, with a strong attention to detail.· Proficiency in financial systems and reporting tools (Preferable Microsoft Dynamics 365).· Strong communication skills with the ability to present financial data to non-finance stakeholders.· Ability to work in a fast-paced and deadline-driven environment.

<p><b>Job Description</b> Overview Mechanical building services senior design engineer - Qualified with experience in MENA zone within industries of construction field (Plumbing, Fire Fighting) systems in design and supervision. A developing external profile and reputation, a desire and willingness to raise the profile of oneself and the Company. Willingness to contribute to and develop our technical knowledge networks. Mechanical engineer - Qualified with experience in MENA zone within industries of construction field ( Plumbing, Fire Fighting) systems in design and supervision. A developing external profile and reputation, a desire and willingness to raise the profile of oneself and the Company. Willingness to contribute to and develop our technical knowledge networks.</p><p>Your role Technically competent and ability to use engineering judgement independently to determine solutions. Prepare Design Drawings and calculations. Prepare Technical Reports and contractual documents of acceptable technical and presentational quality with minimum guidance. Apply new ideas/digital idea to improve solutions and processes to improve efficiency. Receive on the job technical training through performing tasks with minimum supervision. Good knowledge of work procedures and ensure work adheres to procedures. Responsible for completion of specifically assigned tasks to time and cost. Ability to lead junior engineers and delegate tasks. Able to work as reliable and pro-active member of the team, able to apply knowledge gained. Able to work on several projects, and to communicate clearly with a range of people, including making presentations. Flexible and enthusiastic; team player. Conversant with MS Office tools. Experience of working on MENA projects is a must. Supporting and mentoring, with the possibility of formal line management responsibilities. Opportunity to present your project work at company meetings or at conferences. A sound understanding of mechanical engineering principles and their application in (HVAC, Plumbing, Fire Fighting) and pumping stations. 8-10 years of experience, in the production of design documentations and drawings including optioneering reports and specifications of mechanical systems. Experience in producing design calculations of mechanical systems for (Plumbing, Fire Fighting). Familiar with working to design national and international codes as well as standards appropriate for (Plumbing, Fire Fighting) industry. Ability to produce hydraulic calculations for mechanical equipment, equipment datasheets/specifications and schedules. He/she should be conversant with various (Plumbing, Fire Fighting) mechanical equipment. Pipe sizing calculations, pump sizing calculations, tanks calculations, cooling loads calculations, static pressure calculations. General Arrangement drawings for piping and mechanical equipment. Isometric drawings. PCIDs, PFDs etc. Software - AutoCAD, Revit, Elite are essential and should have working knowledge of 3D Models etc such as Navis works.</p><p><strong>Desired Candidate Profile</strong></p><h2>About you</h2><ul><li>Excellent communication and listening skills.</li><li>Should be flexible and positive attitude.</li><li>Writing professional reports.</li><li>Identifies and communicates concerns to immediate Supervisor.</li><li>Discusses career goals and aspirations.</li><li>Able to draft responses to straight forward queries.</li><li>Acts in best interest of the team at all times.</li><li>Being able to adjust to changing priorities.</li><li>Willingness to share information and knowledge with team members.</li><li>Willing to participate and contribute to company social activities.</li><li>Displays appropriate levels of assertiveness.</li></ul><h2>Rewards &amp; benefits</h2><p>Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes:</p><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To lead and oversee the strategic implementation and continuous optimization of the asset management system (IBM Maximo), ensuring accurate asset data, effective maintenance strategies, and integration with key enterprise functions. The role is responsible for developing asset hierarchies, managing lifecycle strategies, supporting cross-functional collaboration, and ensuring compliance with international standards such as ISO 55000. Through data-driven decision-making, system enhancements, and stakeholder engagement, the Head of Asset Management ensures the reliability, performance, and cost-effectiveness of assets across the organization.</p><p>RESPONSIBILITIES/DUTIES</p><p>Asset Management Strategy &amp; Leadership</p><ul><li>Lead the end-to-end implementation of IBM Maximo, including planning, system configuration, testing, data migration, user acceptance testing, and go-live support.</li><li>Define and manage asset hierarchies, classifications, attributes, and lifecycle strategies within the Maximo system.</li><li>Ensure alignment of asset management objectives with broader corporate goals by working collaboratively with engineering, IT, operations, and finance teams.</li><li>Drive continuous improvement of asset management practices and tools to meet evolving business needs and user expectations.</li></ul><p>System Integration &amp; Optimization</p><ul><li>Oversee the seamless integration of Maximo with enterprise systems such as procurement, finance, and SCADA, ensuring efficient data exchange and process alignment.</li><li>Lead the design, development, and implementation of Maximo workflows, automated alerts, and escalation procedures to streamline asset-related processes.</li><li>Conduct impact assessments for requested Maximo customizations and lead user acceptance testing to validate changes before deployment.</li></ul><p>Data Governance &amp; Reporting</p><ul><li>Manage the collection, cleansing, validation, and ongoing maintenance of asset data to ensure accuracy, integrity, and completeness.</li><li>Monitor and report on KPIs related to asset performance, availability, lifecycle costs, and maintenance history.</li><li>Analyze trends in asset performance and maintenance data to support planning for preventive actions, capital replacement, and risk mitigation strategies.</li></ul><p>Maintenance Strategy Development</p><ul><li>Design and implement preventive, corrective, and condition-based maintenance strategies using Maximo s PM module to enhance asset reliability and optimize lifecycle cost.</li></ul><p>Training, Support &amp; Compliance</p><ul><li>Provide comprehensive training, documentation, and ongoing support to Maximo users, ensuring effective system adoption and usage.</li><li>Act as the primary point of contact for troubleshooting and user support related to Maximo functionality and reporting.</li><li>Ensure asset management processes and system usage comply with ISO 55000 standards and other applicable frameworks.</li></ul><p>Safety Responsibilities</p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Engineering, Information Systems, or a related technical field.</li><li>Fluent in English and Arabic, French is a plus.</li><li>Familiarity with ISO 55000, reliability-centered maintenance (RCM), and lifecycle asset planning.</li><li>Experience in data governance, asset hierarchy design, and CMMS best practices.</li><li>Certification in Maximo or asset management (e.g., IAM Certificate, Maximo Certified Professional) is preferred.</li><li>From 7 to 10 years of experience in asset management, maintenance systems, or reliability engineering.</li><li>Proven experience implementing and managing IBM Maximo in large-scale industrial or infrastructure environments.</li><li>Demonstrates a long-term, data-driven approach to asset management, aligning system capabilities and practices with organizational goals.</li><li>Uses asset performance data to drive decisions, identify risks, and recommend improvements in maintenance and lifecycle strategies.</li><li>Builds strong relationships with cross-functional teams (engineering, IT, operations, finance) to ensure alignment and support for asset management initiatives.</li><li>Proactively identifies system enhancements and process improvements based on evolving business needs and user feedback.</li><li>Takes full ownership of asset data integrity, system performance, and compliance with applicable standards such as ISO 55000.</li><li>Clearly conveys technical information and recommendations to both technical and non-technical stakeholders.</li><li>Leads the asset management team with professionalism and integrity, fostering a culture of performance, innovation, and responsibility.</li><li>Supports end-users through training, troubleshooting, and documentation, ensuring high system usability and satisfaction.</li></ul><p></p></section>

We are looking for an experienced Cards Migration PMO / CMS Migration SME to support a major card management system transformation and migration programme in Cairo.<br>The successful candidate will have strong experience in card technology, card issuing/processing and card management systems, with hands-on experience working with VISION+ / Vision Plus or similar card management platforms. You will play a key role in supporting the migration of card portfolios and associated data, ensuring a controlled transition with minimal operational disruption.<br>Key Responsibilities Support the end-to-end card management system migration, including planning, preparation, data migration, testing, cutover and post-go-live stabilization. Work closely with technology, cards business, operations, vendors and other stakeholders throughout the migration programme. Support card portfolio and customer/card data migration, including data mapping, validation, migration reconciliation and mock migration runs. Coordinate and track migration activities, dependencies, risks, issues and overall readiness. Support SIT, UAT and end-to-end testing, ensuring migration scenarios and card lifecycle processes are adequately tested. Coordinate cutover activities, readiness assessments, go/no-go decisions and production deployment. Support post-go-live hypercare and production stabilization, including issue identification and resolution. Prepare project status reports, dashboards, RAID logs, action trackers and stakeholder communications. Ensure migration activities are aligned with operational, technical and business requirements. Work with vendors and internal teams to resolve migration and card-platform related issues. Required Experience & Skills8–12 years of experience in Cards Technology, Card Issuing, Card Processing or Issuer Processing. Hands-on experience with VISION+ / Vision Plus is highly desirable and strongly preferred. Proven experience supporting or leading card management system / card portfolio migration projects. Experience with migration from or between card management / card processing platforms. Strong understanding of card lifecycle, card issuing, card processing and card management systems. Experience with data migration, data mapping, validation and reconciliation. Strong experience across SIT, UAT, E2E testing, cutover and production deployment. Experience supporting go-live, hypercare and post-production stabilization. Strong project coordination, stakeholder management and communication skills. Experience working with banking, payment or financial services environments. Strong analytical and problem-solving capabilities. Bachelor's degree in Computer Science, Engineering, Information Technology or a related discipline. Preferred Background Candidates with experience in any of the following areas will be particularly relevant:VISION+ / Vision Plus Card Management Systems (CMS) Card portfolio migration Card issuing platform migration Card processing platform migration Cards transformation programmes Issuer processing Credit, debit, prepaid or commercial cards Large-scale banking or financial services migrations

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To run and manage cyber security systems and user access control facilities (logical & physical) to ensure that access is authorized according to Vodafone Egypt security policy.</p> <h4>Job responsibilities</h4> <p><strong>Key accountabilities and decision ownership</strong></p> <ul> <li>Maintain cyber security systems availability and ensure resolving issues escalated from first line within the agreed SLA.</li> <li>Responsible for implementation of bulk user access profiles defined and approved by the production system and data owners.</li> <li>Responsible for implementing major approved and assigned security request for changes.</li> <li>Maintain knowledge transfer and documentation of systems on hand.</li> <li>Handle incidents communications within the team and with other teams when necessary.</li> <li>Escalate issues to vendors and ensure that issues are resolved within contract SLA.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Job requirements</h4> <p><strong>Core competencies, knowledge and experience</strong></p> <ul> <li>Interpersonal and communication skills.</li> <li>Time management skills.</li> <li>Innovative thinking.</li> <li>Team player and customer focused.</li> <li>Logical thinking and takes responsibility.</li> </ul> <p><strong>Must have technical/professional qualifications:</strong></p> <ul> <li>Bachelor’s degree in engineering or computer science.</li> <li>Experience 4-5 years in technology, including 3 years as security engineer.</li> <li>Experience in security systems/services KPIs maintenance.</li> <li>Generic or vendor security certificate is preferred (CISSP, CIH, CCNP, F5).</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.</p> <p>Together we can.</p></p><p></p>

Key Responsibilities Design, develop, and maintain production backend services in Pythonusing Flask. Build and document REST APIs consumed by web front-end clients andexternal systems. Develop and optimize asynchronous / distributed task processing using Celery with Redis, including long-running, retry-safe, idempotent jobs. Work with Postgre SQL, SQL, and SQLAlchemy for data persistence andapplication data models. Investigate and optimize database queries and backend applicationperformance. Develop data-processing, transformation, validation, and integrationfunctionality. Design appropriate error handling, logging, validation, and exceptionmanagement mechanisms.<br>Required qualifications5+ years of professional software engineering experience, including 4+years of production Python experience. Strong hands-on experience with Flask, or a comparable Python webframework such as Fast API or Django, building and operating REST APIs. Experience with distributed task processing using Celery and messagebrokers/backends such as Redis or Rabbit MQ, including troubleshootingasynchronous workloads. Strong experience with Postgre SQL or another relational databasedesigning relational data models and database relationships. Hands-on experience with SQLAlchemy or a similar ORM. Strong SQL knowledge and the ability to investigate and optimize databasequeries. Experience designing and writing unit and integration tests, includingmocking external dependencies, preferably using pytest. Proficiency with pandas and experience processing structured dataformats such as JSON, YAML, CSV, or Excel. Solid Java Script and Type Script fundamentals, with the ability tocontribute to front-end development when needed. Experience with Git and pull-request-based development, includingreviewing code and contributing to technical design and architecturaldecisions. Experience with Docker, Linux-based development environments, and CI/CD automation. Preferred Qualifications Experience in some of the following areas would be considered an advantage:Hands-on experience with Angular Experience with graph databases, such as Neo4j. Experience working with large enterprise applications and maturecodebases carrying existing technical debt. Experience with AWS or other cloud-hosted application environments. Experience with CI/CD systems such as Git Hub Actions. Experience with application performance profiling and optimization. Experience with API documentation using Swagger / Open API. Experience with authentication and authorization systems, including SSO. Experience with secure coding practices and secrets management.

Company Description Leo Trading Agency is a limited liability company specializing in trading services and operating a franchise business model. The company has been a Vodafone partner since July 2012 and owns and operates 31 Vodafone Express stores across Egypt. In addition to retail operations, Leo Trading Agency is involved in import and export activities and provides outsourcing recruitment services. The organization offers opportunities to work within a dynamic, customer-focused environment with exposure to international business practices. Team members benefit from a structured corporate setting with clear processes and performance standards.<br>Role Description This is a full-time, on-site C1 English Speakers Customer Service Representative role based in Qesm El Maadi. The CSR will handle inbound and outbound customer interactions, respond to inquiries, resolve issues, and provide accurate information about products and services in clear, fluent English. Daily responsibilities include documenting customer interactions, updating account information, following established procedures, and meeting quality and productivity targets. The role involves rotational overnight shifts, requiring flexibility to work late hours, weekends, and holidays as needed. CSR team members collaborate with colleagues and supervisors to escalate complex issues and ensure a consistent, positive customer experience.<br>Qualifications<br> Strong communication skills in English at C1 level, with clear speaking, active listening, and professional writing abilities. Customer service skills, including problem-solving, conflict resolution, and empathy when dealing with diverse customer needs. Basic computer and technical skills, such as typing proficiency, using CRM or call center systems, and navigating online tools. Organizational and time-management skills, including the ability to handle multiple tasks, follow procedures, and meet performance targets. Ability to work rotational overnight shifts, maintain reliability in attendance, and perform effectively under pressure. Previous experience in customer service, call centers, or retail environments is preferred but not mandatory. High school diploma or equivalent; additional education in business, communications, or related fields is an advantage. Professional attitude, willingness to learn, and commitment to delivering respectful, non-discriminatory service to all customers.

Company Description City Floor Decoration is the exclusive reseller of Forbo Flooring products in Egypt, offering a wide range of high-end solutions for commercial environments. As a partner of a global leader with over 150 years of experience, the company provides flooring systems that are integral to daily life in workplaces, public spaces, and residential settings. The focus is on environmentally friendly, functional, and design-oriented floor coverings that enhance the quality of life and the flow of goods and people. City Floor Decoration connects global expertise with local market needs, delivering reliable, modern flooring solutions to clients across Egypt. Role Description This is a full-time, on-site Junior Specification Engineer role based in New Cairo. The role involves assisting in the preparation of technical specifications and drawings for flooring solutions, ensuring alignment with project requirements, standards, and Forbo product guidelines. The Junior Specification Engineer supports senior engineers in reviewing project documents, coordinating with sales and project teams, and providing technical input to architects, designers, and contractors. Day-to-day tasks include collecting project data, drafting specification documents, updating technical libraries, and contributing to product presentations and submittals. The role also includes maintaining accurate records of specifications and assisting with site visits or meetings to clarify technical details when needed. Qualifications Technical skills in reading and interpreting architectural drawings, preparing specifications, and working with CAD or similar design tools. Basic knowledge of construction materials and building finishes, preferably with exposure to flooring systems and interior fit-out projects. Strong analytical and research skills to understand project requirements, technical standards, and product performance characteristics. Effective communication and collaboration skills to work with engineers, sales teams, architects, and contractors. Attention to detail, strong organizational skills, and the ability to manage multiple tasks and documentation accurately. Bachelor’s degree in Engineering (Civil, Architecture, or related field) or an equivalent technical qualification. Proficiency in MS Office; familiarity with CAD software and basic design tools is an advantage. Interest in sustainable and design-oriented building solutions; prior internship or entry-level experience in construction or specification work is a plus.

Company Description ELTarek Automotive was founded over 40 years ago in Alexandria, Egypt as an authorized distributor for Mercedes-Benz passenger cars and has since grown into a leading multi-brand automotive retailer. The company is committed to providing customers with a distinctive sales and after-sales experience, integrating services such as insurance, financing, and trade-in. Today, ELTarek Automotive connects with hundreds of customers daily and distributes more than 18 automotive brands across its branches in Egypt. With a strong market presence and a 16% share of the Egyptian automotive market, the company offers a dynamic environment for sales professionals who value customer service and growth opportunities.<br>Role Description This full-time, on-site Car Salesperson role is based at ELTarek Automotive in Giza. The Car Salesperson will welcome and engage customers in the showroom, understand their needs, and present suitable vehicle options across multiple brands. Daily responsibilities include conducting test drives, explaining features and benefits, preparing and presenting price quotations, and supporting customers through financing, insurance, and trade-in processes. The role also involves managing customer follow-ups, maintaining accurate sales records, and collaborating with the after-sales team to ensure a smooth ownership experience. The Car Salesperson is expected to meet sales targets while consistently delivering high levels of customer satisfaction and representing ELTarek Automotive’s service standards.<br>Qualifications<br> Strong customer-focused skills, including Customer Satisfaction and Customer Retention. Excellent Communication and Interpersonal Skills for engaging with diverse customers and colleagues. Proven experience or strong interest in Automotive Sales and retail sales environments. Ability to work on-site in Giza, manage multiple customer cases, and meet defined sales targets. Basic knowledge of vehicle features, financing options, and trade-in processes; willingness to learn brand-specific details. Organizational and time-management skills, with attention to detail in documentation and follow-up. Proficiency in using CRM or sales systems and standard office applications. Previous experience in automotive or retail sales is preferred; a relevant diploma or degree is an advantage.

Job Purpose:We are seeking a seasoned, high-volume Customer Service Senior Manager to lead customer experience operations across a premier, large-scale flagship city/community development. Overseeing a vast footprint of residential and commercial residents, this role requires managing mega-volume daily operations, contact center strategy, on-ground service centers, and high-stakes escalation management to ensure exceptional satisfaction across thousands of daily touchpoints.<br>Key Responsibilities:Lead, scale, and optimize end-to-end customer service operations for a massive residential/commercial master-planned development. Direct cross-functional teams spanning inbound/outbound call centers, digital/omnichannel support platforms, and walk-in customer care hubs. Design, implement, and streamline SLAs, KPIs, and workflows capable of seamlessly handling thousands of daily inquiries, requests, and service tickets. Serve as the final escalation authority for complex resident issues, community service disruptions, and high-priority legal or community relations concerns. Analyze customer feedback, CSAT, and NPS metrics across diverse demographic segments to continuously improve community living experiences and operational efficiency. Direct and inspire a large team of managers, supervisors, and front-line staff; lead workforce planning, performance tracking, and continuous training programs. Partner closely with Community Management, Security, Maintenance/Facility Management, Finance, and IT teams to resolve complex cross-functional challenges. Drive digital transformation initiatives, CRM optimization (e.g., Salesforce/Oracle), and self-service portal adoption to scale support efficiently.<br>Requirements & Qualifications:Experience: 10–15+ years of progressive customer service experience, with at least 5+ years in a senior leadership role managing large-scale, high-volume operations. Industry Background: Experience in large Real Estate Developments, Mega Commercial Projects, Telecommunications, Banking, or Hospitality master-developments is highly preferred. Scale Proven Ability: Proven track record of managing operations serving tens/hundreds of thousands of customers/residents. Education: Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s/MBA is a plus). Technical Skills: Deep expertise in enterprise CRM systems, workforce management tools, and omnichannel customer service platforms. Core Competencies: Exceptional leadership under pressure, conflict resolution, strategic planning, analytical mindset, and outstanding communication skills.

Job Purpose Lead the delivery of after-sales services for SBS ensuring effective maintenance, service excellence, customer satisfaction, SLA compliance, and sustainable growth of the service and AMC business while maintaining profitability and HSE standards.<br>Key Accountabilities Ensure effective delivery of preventive, corrective, and emergency maintenance services in line with contractual SLAs and customer expectations. Develop and grow the Annual Maintenance Contract portfolio through contract renewals, upselling, and acquisition of new service agreements. Manage customer relationships, serving as the primary escalation point for service-related issues and ensuring high levels of customer satisfaction. Oversee service engineers and technicians, ensuring optimal resource allocation, technical competency, and productivity. Monitor service KPIs, including response time, resolution time, system availability, first-time fix rate, and customer satisfaction. Manage warranty obligations, service contracts, and maintenance schedules to ensure timely and cost-effective execution. Identify opportunities for system upgrades, retrofits, modernization projects, and additional service offerings. Coordinate with vendors, suppliers, and OEMs to ensure availability of spare parts, technical support, and product updates. Ensure compliance with QHSE standards, company policies, and regulatory requirements across all service activities. Drive continuous improvement initiatives to enhance service quality, operational efficiency, and customer experience. Prepare and present periodic service performance, financial, and customer satisfaction reports to management. Support project handover activities to ensure smooth transition from project execution to long-term service and maintenance.<br>Qualifications & Requirements Experience in BMS/ ELV/ Building automation, with full lifecycle delivery of large BMS projects. Minimum 10 years of experience, including 2 years in a managerial role. Bachelor degree in Electrical, Communications or Mechatronics Engineering. Prefered MBA or post-graduate business studies. Vendor training on major BMS platforms (e.g., Honeywell, Siemens, Schneider, Johnson Controls) And Preferred to have KNX Partner, Tridium Niagara, or equivalent certification. Computer skills: MS Office, Auto CAD, CRM, estimation tools, ERP (SAP/Oracle). Very Good English both written & spoken.

Job Purpose:We are seeking a seasoned, high-volume Customer Service Senior Manager to lead customer experience operations across a premier, large-scale flagship city/community development. Overseeing a vast footprint of residential and commercial residents, this role requires managing mega-volume daily operations, contact center strategy, on-ground service centers, and high-stakes escalation management to ensure exceptional satisfaction across thousands of daily touchpoints.<br>Key Responsibilities:Lead, scale, and optimize end-to-end customer service operations for a massive residential/commercial master-planned development. Direct cross-functional teams spanning inbound/outbound call centers, digital/omnichannel support platforms, and walk-in customer care hubs. Design, implement, and streamline SLAs, KPIs, and workflows capable of seamlessly handling thousands of daily inquiries, requests, and service tickets. Serve as the final escalation authority for complex resident issues, community service disruptions, and high-priority legal or community relations concerns. Analyze customer feedback, CSAT, and NPS metrics across diverse demographic segments to continuously improve community living experiences and operational efficiency. Direct and inspire a large team of managers, supervisors, and front-line staff; lead workforce planning, performance tracking, and continuous training programs. Partner closely with Community Management, Security, Maintenance/Facility Management, Finance, and IT teams to resolve complex cross-functional challenges. Drive digital transformation initiatives, CRM optimization (e.g., Salesforce/Oracle), and self-service portal adoption to scale support efficiently.<br>Requirements & Qualifications:Experience: 10–15+ years of progressive customer service experience, with at least 5+ years in a senior leadership role managing large-scale, high-volume operations. Industry Background: Experience in large Real Estate Developments, Mega Commercial Projects, Telecommunications, Banking, or Hospitality master-developments is highly preferred. Scale Proven Ability: Proven track record of managing operations serving tens/hundreds of thousands of customers/residents. Education: Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s/MBA is a plus). Technical Skills: Deep expertise in enterprise CRM systems, workforce management tools, and omnichannel customer service platforms. Core Competencies: Exceptional leadership under pressure, conflict resolution, strategic planning, analytical mindset, and outstanding communication skills.

Company Description Accurate Management, founded in 2020 in Egypt, is a consultancy firm providing training and integrated business solutions to enrich clients’ performance and growth. The company focuses on applying best practices across targeted industries and has collaborated with international Asian agencies on national development projects. Accurate Management has strong expertise in project and operations monitoring and evaluation, as well as quality systems and tailored standards to help clients deliver high-quality products and services. Guided by principles of continuous improvement and sustainable development, the firm supports clients in becoming market leaders. Services are delivered using modern management tools, current technologies, and contemporary methodologies to save time, effort, and cost.<br>Role Description The Business Development Specialist is a full-time remote role responsible for identifying and pursuing new business opportunities that align with Accurate Management’s consulting and training services. The role involves conducting market research, generating leads, and building a robust pipeline of prospects across targeted industries and regions. Day-to-day activities include engaging with potential and existing clients, understanding their business needs, preparing proposals, and coordinating with internal teams to design suitable solutions. The specialist will track performance metrics, support partnerships and strategic initiatives, and contribute to continuous improvement in business development processes. This position requires proactive outreach, regular virtual meetings, and detailed follow-up to ensure strong client relationships and sustainable growth.<br>Qualifications<br> Candidates should possess strong Analytical Skills and Market Research capabilities to assess opportunities, trends, and client needs. Candidates should possess excellent Communication and Customer Service skills to build relationships, present solutions, and support client satisfaction. Candidates should possess effective Lead Generation skills and familiarity with business development tools and methods to grow the client portfolio. Bachelor’s degree in Business, Marketing, Management, or a related field is preferred. Experience in consulting, professional services, or B2B business development is highly beneficial. Proficiency with CRM systems, online research tools, and remote collaboration platforms is an advantage. Ability to work independently in a remote setting, manage multiple priorities, and meet targets and deadlines.

Company Description Digital Be | Be Group is an official partner of Google and leading social media platforms in Saudi Arabia and the wider Arab region. The company specializes in digital marketing solutions that help businesses strengthen their online presence and reach target audiences effectively. As a fast-growing organization, Digital Be offers a dynamic work environment with exposure to regional markets and innovative advertising technologies. Team members collaborate with diverse clients and platforms, gaining practical experience in the digital media landscape. The company values professionalism, performance, and continuous learning in a supportive and inclusive workplace.<br>Role Description The Tele Sales Saudi Speaker role is a temporary, on-site position based in Cairo, Egypt. The role involves making outbound calls to potential and existing clients in Saudi Arabia and the Arab region to promote digital marketing services and solutions. Daily tasks include identifying customer needs, presenting service offerings, handling inquiries, and following up on leads to support sales targets. The Tele Sales Saudi Speaker will update CRM systems, maintain accurate records of interactions, and collaborate with the sales and marketing teams to improve campaigns and customer engagement. The role requires consistent adherence to company guidelines, clear communication in Saudi-accent Arabic, and a customer-centered approach.<br>Qualifications<br> Strong tele Sales and customer service skills, with the ability to handle outbound calls, follow up on leads, and support sales conversion. Excellent spoken and written Arabic, preferably Saudi dialect, and good command of English for internal communication. Basic understanding of digital marketing concepts and social media platforms, with interest in online advertising and technology. Solid communication, negotiation, and active listening skills, with the ability to build rapport and manage objections professionally. Ability to work on-site in Cairo, Egypt, manage time effectively, and perform in a target-driven, fast-paced environment. Previous experience in telesales, call centers, or customer-facing roles is highly desirable. Proficiency in using CRM or call management tools, as well as basic computer and office software skills. High level of integrity, reliability, and adaptability, with a commitment to inclusive and respectful interaction

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with software development and analytics, digital solutions, business operations, and customer experience services. Flairs Tech works closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and productivity. The organization emphasizes strong partnerships, high performance, and continuous improvement. Flairs Tech’s people-focused culture is a key driver of its success and growth. Role Description The C1 English Business Developer is a full-time, hybrid role based in Qesm El Maadi, with the flexibility to work from home on agreed schedules. In this role, the team member will leverage advanced English proficiency to identify and pursue new business opportunities, nurture leads, and support client communications across international markets. Daily tasks include conducting outreach to prospective partners, preparing and delivering business presentations, drafting proposals and business emails, and maintaining accurate records in CRM and reporting tools. The role also involves collaborating with internal teams to understand service offerings, aligning client needs with Flairs Tech solutions, and contributing to training or knowledge-sharing sessions to strengthen business development capabilities. The C1 English Business Developer is expected to maintain professional, culturally aware communication and represent Flairs Tech’s values in all interactions. Qualifications C1-level English proficiency with strong Communication and Customer Service skills for client-facing interactions and relationship building. Experience in Cold Calling and Lead Generation Background or familiarity with business development, sales, or account management in a technology or services environment. Strong analytical, negotiation, and problem-solving skills, with the ability to understand client needs and propose suitable solutions. Comfort with hybrid work arrangements and the ability to collaborate effectively across multicultural, distributed teams. Proficiency with common business tools (e.g., CRM systems, productivity software, online communication platforms). Relevant university degree in Business, Languages, Communications, or a related field is preferred.

Company Description UNIVAL is a leading stockist of valves, fittings, flanges, and pipeline network components in Egypt, serving major companies and contractors across the country. The organization is recognized as a preferred supplier for off-the-shelf requirements, offering reliable availability and quick turnaround. UNIVAL has built its reputation on technical proficiency and an experienced team that supports clients with expert consultation. The company provides guidance and detailed technical information on product options, helping customers select solutions that best meet their operational needs. This focus on service, quality, and technical support makes UNIVAL a strong environment for professionals who want to grow within the industrial and engineering supply sector.<br>Role Description The Operations Executive role is a full-time, on-site position based in Heliopolis. The Operations Executive will oversee day-to-day operational activities, including order processing, inventory coordination, and tracking deliveries to ensure timely fulfillment. This role will work closely with sales, warehouse, and logistics teams to maintain smooth workflows, resolve operational issues, and support continuous process improvements. Responsibilities include monitoring key performance indicators, preparing operational reports, and ensuring adherence to company procedures and quality standards. The Operations Executive will also support communication with internal stakeholders and clients, helping to clarify requirements, manage expectations, and maintain high levels of customer satisfaction.<br>Qualifications<br> Candidates should possess strong Operations and Operations Management skills, with experience managing day-to-day processes and workflows. Candidates should possess solid Analytical Skills and the ability to interpret data, track performance, and identify opportunities for improvement. Candidates should possess effective Communication and Interpersonal Skills to collaborate with cross-functional teams and interact with clients professionally. Relevant experience in supply chain, industrial distribution, or similar operational environments is beneficial. Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced setting are preferred. Proficiency with basic office software (e.g., spreadsheets, ERP or inventory systems) is advantageous. A bachelor’s degree in Business, Operations Management, Engineering, or a related field is preferred but equivalent experience will be considered.

Company Description Dancing Goat Coffee was founded by coffee enthusiasts inspired by the legend of Kaldi and his dancing goats, celebrating the origins of coffee culture. The company is dedicated to crafting high-quality coffee and creating memorable experiences for its community. Through careful sourcing, roasting, and brewing, Dancing Goat Coffee focuses on delivering consistently excellent coffee. Team members join a passionate, customer-focused environment where creativity and appreciation for coffee are central to the brand. The company values collaboration, curiosity, and a genuine love of sharing great coffee with others. Role Description The Purchasing Manager is a full-time, on-site role based in Cairo, responsible for managing the sourcing and procurement of coffee beans, packaging, equipment, and other supplies necessary for daily operations. This role oversees supplier relationships, negotiates contracts and pricing, and ensures that quality standards and ethical sourcing practices are consistently met. The Purchasing Manager monitors inventory levels, forecasts demand, and coordinates with roasting, retail, and finance teams to align purchasing with production schedules and budget requirements. Day-to-day tasks include reviewing purchase orders, tracking deliveries, analyzing market trends and costs, and resolving any supply chain issues that may affect service or quality. The role also contributes to continuous improvement of purchasing processes and supports new product initiatives through effective supplier collaboration. Qualifications Experience in purchasing, procurement, or supply chain management, ideally in food and beverage or specialty coffee environments. Strong skills in vendor selection and management, contract negotiation, and cost analysis to ensure quality, value, and reliable supply. Ability to manage inventory, forecast demand, and use data to make purchasing decisions that support operational efficiency. Knowledge of ethical and sustainable sourcing practices, with an interest in coffee origins, quality standards, and industry trends. Proficiency with purchasing or ERP systems, spreadsheets, and basic reporting tools. Excellent organizational, communication, and collaboration skills, with the ability to work effectively with cross-functional teams. Demonstrated attention to detail, problem-solving abilities, and a proactive approach to resolving supply chain challenges. Relevant education in business, supply chain, or a related field, or equivalent professional experience. Passion for coffee and commitment to supporting a positive, inclusive, and customer-focused workplace culture.

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, focused on delivering high value, innovative, and customized customer service solutions. The company designs outsourcing services tailored to each client’s unique business needs, helping them concentrate on their core operations while better serving their own customers. ETISAL International emphasizes global coverage, cultural awareness, and industry best practices to ensure high-quality service delivery. The organization is committed to transparency, flexibility, integrity, and continuous improvement, aiming to exceed client expectations. It also places strong value on human capital, advanced technologies, and first-class service standards. Role Description The English Customer Service / Morning Shift role is a full-time, hybrid position based in Cairo, Egypt, with some flexibility for working from home. The role involves handling inbound and outbound customer interactions in English via phone, email, and chat, addressing inquiries, resolving issues, and providing accurate information about products and services. Daily tasks include documenting customer interactions, updating records in CRM systems, following established procedures, and escalating complex cases to the appropriate teams when needed. The role requires maintaining high service quality, meeting performance targets, and adhering to company policies and data privacy standards. The individual will work closely with supervisors and team members to improve processes, share feedback, and support a positive customer experience during the morning shift schedule. Qualifications Strong English communication skills (spoken and written), with clear, professional, and customer-focused interaction style. Previous experience in customer service, call center, or BPO environments, preferably handling international customers. Ability to manage multiple inquiries, prioritize tasks, and work efficiently in a fast-paced, target-driven environment. Comfort with technology, including CRM systems, telephony platforms, email tools, and basic office software. Problem-solving mindset, patience, and resilience when handling challenging customer situations. Availability to work morning shifts on a full-time basis in a hybrid setup in Cairo, Egypt. Strong teamwork skills, reliability, and a commitment to service quality and continuous improvement. High school diploma or equivalent required; a university degree in business, communications, or related fields is an advantage.

Office Manager / Speed-to-Lead Coordinator Remote | Full-time | Monday to Friday, 9:00 AM to 5:00 PM Pacific Time Industry: Residential Remodeling and Construction Reports to: Owner / Management<br>About the Company:Our client is a Los Angeles-based construction and remodeling company specializing in large-scale residential renovations and full home remodels.<br>The company works with homeowners who value quality, professionalism, communication, and attention to detail. As the business continues to grow, they are looking for an organized and reliable professional to support daily front-office operations and lead communication.<br>About the Role:The Office Manager / Speed-to-Lead Coordinator will be responsible for responding to new leads, coordinating client communication, maintaining CRM records, and supporting daily administrative operations.<br>Responsibilities:Respond promptly to new inbound leads by phone and text Follow up with older and inactive leads Handle incoming calls, messages, and client inquiries Prepare and send professional client emails Send estimates and coordinate project follow-ups Maintain accurate and up-to-date CRM records Manage daily front-office administrative tasks Follow established company procedures and SOPsCoordinate communication with the internal team Remain available and responsive throughout the scheduled work hours Communicate with the team through Slack<br>Requirements:Strong verbal and written English communication skills Professional and confident phone presence Strong organizational and time-management skills Excellent attention to detail Able to work independently with minimal supervision Reliable and responsive Strong follow-up and coordination skills Comfortable learning and using new software Professional when communicating with clients<br>Preferred Qualifications:Experience in construction, remodeling, trades, or home services Experience with GoHigh Level or other CRM systems Previous office management, administrative, or client coordination experience Experience working with high-end residential or service-based clients<br>Tools:GoHigh Level Slack Email Additional production software<br>Training:Training on company systems, software, and procedures will be provided.<br>If you are organized, dependable, responsive, and confident communicating with clients, we encourage you to apply.<br>Apply through Linked In with your resume and a brief overview of your relevant experience.