Cctv Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview People Experience &amp; Operations Asst Analyst is the on-site HR SPOC for employees. Typically, responsible for managing the day-to-day operations, acting as a first-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration. The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site. Being part of the Global People Experience &amp; Operations Team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools. The role is also expected to activate launches and change management tactics of new digital tools and solutions (ex: iCIMS - myServices) Responsibilities Onboarding &amp; New Hire Integration. Manage hiring documentation, including physical receipt and collection of required wet signatures. Coordinate end-to-end onboarding experience, including site walkthroughs and facilitation of business tools/assets handover from relevant departments. Follow up with Hiring Managers to ensure completion of onboarding tasks. Train new hires on PEP tools and systems to enable smooth integration. Learning &amp; Development Support the learning agenda by: Managing logistics for training sessions (venue booking, meeting room readiness, catering). Delivering, tracking, and following up on compliance, ethics, and TM-related face-to-face training sessions. Monitoring participation and completion rates. Systems, Tools &amp; Digital Adoption Drive effective utilization of HR systems and tools by: Training employees on platforms such as MyServices, iCIMS, MS Teams, Smiles, etc. Identifying root causes of low adoption and partnering with stakeholders to improve usage. Maintaining on-site digital hubs/kiosks and ensuring operational readiness. Compliance, Employee Relations &amp; Governance Ensure compliance with internal policies and local regulations by: Maintaining legally required documentation and up-to-date health certificates. Running periodic audits aligned with government and legal requirements. Supporting site government inspections, handling queries, and reporting outcomes to the legal team. Communicating ER, Compliance &amp; Ethics, and Legal outcomes from internal investigations to employees (L5-) and ensuring proper acknowledgment (wet signatures and system capture). Employee Experience Support (TM Coordination) Support communication cascade through available channels and encourage participation. Offboarding &amp; Employee Exit Management Ensure smooth employee exit processes by tracking and following up on clearance activities through myServices and other relevant systems. Coordinate with stakeholders to ensure timely completion of exit requirements and approvals. Maintain proper documentation and employee acknowledgments in line with compliance and legal requirements. Qualifications 1 – 3 years of experience, preferably with HR Operations experience. Customer orientation. Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces. Experience or understating of HR Operations/Shared Services environment. Change management and agility. Must possess strong influencing skills. Demonstrated track record of strong service delivery.</p> </div>

<p>Chief Accountant / Senior Finance Manager</p><p>Industrial Manufacturing | Cost Control | Treasury | ZATCA &amp; ERP</p><p>&nbsp;</p><p><strong>Job Title</strong></p><p>Chief Accountant / Senior Finance Manager</p><p>&nbsp;</p><p><strong>Department</strong></p><p>Finance &amp; Accounting</p><p>&nbsp;</p><p><strong>Industry</strong></p><p>Industrial Manufacturing, Project Sales &amp; Trading</p><p>&nbsp;</p><p><strong>Reporting To</strong></p><p>General Manager / Executive Management</p><p>&nbsp;</p><p><strong>Employment</strong></p><p>Full-Time | Egypt</p><p>&nbsp;</p><p><strong>Company &amp; Role Context</strong></p><p>RVK Factory operates a project-driven industrial business involving local manufacturing/assembly, inventory of finished products and components, imported raw materials and parts, special-order procurement, project quotations, customer advances, credit sales, vendor payments and coordination between factory, warehouse, sales, and distribution activities.</p><p>The role therefore requires more than statutory accounting. It must combine strong financial control with manufacturing and inventory costing, cash-flow planning, receivables and collections, treasury, Saudi tax compliance, ERP discipline, budgeting and decision-support reporting for management.</p><p>&nbsp;</p><p><strong>Job Purpose</strong></p><p>To lead the company’s end-to-end accounting and finance function, ensure accurate and timely financial reporting, protect cash and working capital, control manufacturing/operating costs, maintain ZATCA and IFRS compliance, strengthen internal controls and provide management with clear financial analysis for pricing, procurement, inventory and growth decisions.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>&nbsp;</p><p><strong>1. Financial Accounting, Closing &amp; Reporting</strong></p><p>·&nbsp; Manage the complete accounting cycle covering general ledger, accounts payable, accounts receivable, inventory, fixed assets, accruals, prepayments, intercompany/related balances where applicable and period-end adjustments.</p><p>·&nbsp; Lead monthly, quarterly and annual closing processes and ensure all reconciliations, schedules and supporting documents are completed within approved deadlines.</p><p>·&nbsp; Prepare management accounts and statutory financial statements in accordance with applicable IFRS requirements and company policies.</p><p>·&nbsp; Maintain a clean chart of accounts, accounting master data and consistent posting controls within Odoo/ERP.</p><p>·&nbsp; Prepare executive financial dashboards covering revenue, gross margin, operating expenses, receivables, payables, inventory, cash, working capital and major variances.</p><p>&nbsp;</p><p><strong>2. Manufacturing Costing, Inventory &amp; Margin Control</strong></p><p>·&nbsp; Develop and maintain reliable costing for manufactured/assembled products, imported components and traded items, including material cost, landed cost, freight/customs where applicable and approved production/overhead allocations.</p><p>·&nbsp; Monitor raw materials, imported components, work-in-process where applicable and finished-goods inventory; investigate stock variances, negative stock, aged inventory and slow-moving items.</p><p>·&nbsp; Review BOM/product cost data and manufacturing cost variances in coordination with Production, Procurement, Warehouse and ERP teams.</p><p>·&nbsp; Perform periodic gross-margin and contribution analysis by product family, project, customer and order; highlight margin leakage and unusual cost movements.</p><p>·&nbsp; Lead or supervise physical inventory counts and ensure timely reconciliation between warehouse records and finance records.</p><p>&nbsp;</p><p><strong>3. Accounts Receivable, Credit &amp; Collections</strong></p><p>·&nbsp; Control customer invoicing, receipts, advances, credit balances and account reconciliations for project-based sales.</p><p>·&nbsp; Monitor aging reports, collection plans and overdue balances; coordinate with Sales and Management on collection priorities and customer credit exposure.</p><p>·&nbsp; Ensure commercial terms in quotations, purchase orders and invoices are correctly reflected in ERP records before financial processing.</p><p>·&nbsp; Maintain accurate customer statements and support resolution of disputed invoices, tax-data issues, delivery documentation or payment allocation problems.</p><p>&nbsp;</p><p><strong>4. Accounts Payable, Procurement Finance &amp; Treasury</strong></p><p>·&nbsp; Control supplier invoices, advances, payment requests and vendor reconciliations; verify supporting approvals and purchase/receipt documentation before payment.</p><p>·&nbsp; Prepare rolling weekly/monthly cash-flow forecasts and payment plans aligned with customer collections, payroll, procurement commitments and operational priorities.</p><p>·&nbsp; Manage bank accounts, banking relationships, facilities, letters of credit, guarantees and other approved treasury instruments where applicable.</p><p>·&nbsp; Optimize working capital by balancing inventory requirements, receivable collection, supplier terms and cash availability.</p><p>&nbsp;</p><p><strong>5. Budgeting, Forecasting &amp; Cost Governance</strong></p><p>·&nbsp; Lead annual budgeting and periodic forecasting for sales, gross margin, payroll, administrative expenses, marketing, factory operations, capital expenditure and cash flow.</p><p>·&nbsp; Prepare Actual vs Budget and trend analyses; identify root causes of material variances and recommend corrective actions.</p><p>·&nbsp; Review service, maintenance, rental, logistics and other recurring contracts from a financial-control perspective.</p><p>·&nbsp; Develop cost-control policies and approval workflows that reduce waste without disrupting factory and project operations.</p><p>&nbsp;</p><p><strong>6. Tax, ZATCA, Audit &amp; Compliance</strong></p><p>·&nbsp; Ensure accurate VAT treatment, timely return preparation, supporting reconciliations and full compliance with ZATCA requirements and Saudi e-invoicing rules.</p><p>·&nbsp; Coordinate zakat/tax files with approved advisors where required and maintain complete documentation for authority reviews.</p><p>·&nbsp; Act as the primary finance contact for external auditors; prepare audit schedules, close findings and maintain a strong audit trail.</p><p>·&nbsp; Maintain finance policies, authority matrices, segregation of duties and document-retention controls in line with management requirements.</p><p>&nbsp;</p><p><strong>7. ERP, Process Improvement &amp; Team Leadership</strong></p><p>·&nbsp; Own finance-process discipline within Odoo/ERP and work with cross-functional teams to improve sales-to-invoice, purchase-to-pay, inventory, manufacturing and reporting workflows.</p><p>·&nbsp; Define finance controls for master data, approvals, posting rights, document references and period locks.</p><p>·&nbsp; Lead, coach and review the work of accounting staff; establish clear responsibilities, deadlines and review standards.</p><p>·&nbsp; Support management with financial evaluation of major projects, special pricing, investments, capex and expansion decisions.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Performance Indicators (KPIs)</strong></p><p><strong>Reporting &amp; Control</strong></p><p>• Month-end closing completed on schedule</p><p>• Accuracy of reconciliations and financial statements</p><p>• Budget/forecast variance and forecast accuracy</p><p>• Inventory reconciliation accuracy and aging control</p><p>• Gross-margin / product-cost variance control</p><p>&nbsp;</p><p><strong>Cash, Compliance &amp; Efficiency</strong></p><p>• Collection efficiency / DSO improvement</p><p>• Cash-flow forecast reliability and liquidity coverage</p><p>• VAT/ZATCA compliance with no avoidable penalties</p><p>• Reduction of aged unreconciled balances</p><p>• Audit findings closed within agreed timelines</p><p>&nbsp;</p><p><strong>Candidate Requirements</strong></p><p><strong>Must Have</strong></p><p>• Bachelor’s degree in Accounting, Finance or a closely related discipline.</p><p>Minimum 15+ years of progressive finance and accounting experience, including substantial senior-management responsibility in a manufacturing, project-sales or inventory-intensive environment.</p><p>• Strong knowledge of IFRS, month-end closing, financial statements, VAT, and Saudi accounting/tax compliance.</p><p>• Advanced Excel skills and high proficiency in ERP systems.</p><p>• Fluent Arabic and strong professional English, written and spoken.</p><p>&nbsp;</p><p><strong>Highly Preferred</strong></p><p>• CMA, CPA, SOCPA or equivalent professional qualification.</p><p>• Experience in industrial manufacturing, engineering products, valves/pipes/pumps, project sales, trading or similar inventory-intensive environments.</p><p>• Hands-on experience in product costing, landed cost, inventory control and gross-margin analysis.</p><p>• Practical Odoo experience, especially Accounting, Sales, Purchase, Inventory and Manufacturing integration.</p><p>• Experience with project collections, customer advances, guarantees/LCs and banking facilities.</p><p>&nbsp;</p><p><strong>Core Competencies</strong></p><p>·&nbsp; High integrity, strong control mindset and attention to detail.</p><p>·&nbsp; Ability to convert accounting data into practical management decisions.</p><p>·&nbsp; Commercial awareness with disciplined risk and cash management.</p><p>·&nbsp; Strong cross-functional communication with Sales, Procurement, Warehouse, Production, HR and Management.</p><p>·&nbsp; Ability to build repeatable finance processes, enforce deadlines and develop team capability.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is an emerging haircare brand built around the belief that healthy hair starts with hydration. With high-performance formulas, an elevated yet approachable point of view, and a focus on supporting healthier hair and scalp over time, the brand is preparing to launch and establish its paid and organic social presence.</p><br><p>As the company builds its presence across digital channels, they are seeking a <strong>Performance &amp; Social Creative Designer</strong> to translate established creative direction into polished, platform-ready content for paid media and organic social.</p><br>Role Overview<p>The <strong>Performance &amp; Social Creative Designer</strong> will support both performance marketing creative production and the day-to-day design needs of organic social channels.</p><br><p>This is primarily a hands-on, execution-focused creative role rather than a senior creative strategy position. The Performance &amp; Social Creative Designer will work from established brand guidelines, creative direction, existing assets, campaign concepts, and performance insights to efficiently create, adapt, and version content across Meta, Instagram, TikTok, and other digital channels.</p><br><p>The ideal candidate combines strong design taste with speed, organization, and a performance mindset. This person should be equally comfortable creating an elevated branded carousel, editing creator content, adapting assets across social formats, and producing multiple variations of a paid social concept for testing.</p><br>Location<p>Fully Remote | Part-Time | 9:00 AM - 3:00 PM</p><br>Key ResponsibilitiesPaid &amp; Performance Creative<ul><li><p>Translate paid media concepts and creative briefs into polished, platform-ready assets across Meta, TikTok, and other digital channels.</p><br></li><li><p>Create and version static, motion, and video assets for performance marketing initiatives.</p><br></li><li><p>Edit existing video, UGC, and creator content into paid social executions.</p><br></li><li><p>Develop alternate hooks, openings, headlines, supers, calls-to-action, and visual treatments for creative testing.</p><br></li><li><p>Create cutdowns and variations of successful creative based on performance insights.</p><br></li><li><p>Develop creative supporting product education, problem-and-solution messaging, testimonials, UGC, brand storytelling, routines, and bundles.</p><br></li><li><p>Collaborate with Creative and Growth teams to maintain a consistent pipeline of new creative executions and iterations.</p><br></li></ul>Creative Testing &amp; Optimization<ul><li><p>Develop multiple creative variations to support structured performance testing.</p><br></li><li><p>Translate performance learnings into new creative iterations and executions.</p><br></li><li><p>Repurpose winning concepts into additional formats, messaging angles, and visual treatments.</p><br></li><li><p>Balance brand consistency with the need to continuously test new creative approaches.</p><br></li><li><p>Apply a performance mindset to creative production while maintaining established visual standards.</p><br></li></ul>Platform Adaptation &amp; Creative Versioning<ul><li><p>Adapt creative across required placements and formats, including 1:1, 4:5, and 9:16.</p><br></li><li><p>Thoughtfully recompose assets for different platforms rather than relying solely on mechanical resizing.</p><br></li><li><p>Optimize creative based on the specifications and visual behavior of each social platform.</p><br></li><li><p>Repurpose existing campaign, product, social, UGC, and creator assets into new paid and organic executions.</p><br></li><li><p>Maintain organized versions and deliverables across multiple formats and campaigns.</p><br></li></ul>Organic Social Creative Support<ul><li><p>Partner with the Social team to support ongoing organic design and production needs.</p><br></li><li><p>Resize, crop, reformat, and adapt existing assets for Instagram Feed, Reels, Stories, and TikTok.</p><br></li><li><p>Design Instagram carousels using established brand guidelines and creative direction.</p><br></li><li><p>Create social-first graphics, typography treatments, product education assets, and other supporting visual content.</p><br></li><li><p>Adapt campaign and brand assets into organic social executions.</p><br></li><li><p>Support quick-turn social creative needs as they arise.</p><br></li><li><p>Maintain a consistent and elevated visual identity across organic social content.</p><br></li></ul>Video, Motion &amp; Creator Content<ul><li><p>Edit existing video content for paid and organic social channels.</p><br></li><li><p>Work with UGC and creator footage to develop engaging social-first executions.</p><br></li><li><p>Create video variations and cutdowns for different formats, placements, and testing needs.</p><br></li><li><p>Incorporate motion and video editing techniques where appropriate to strengthen creative execution.</p><br></li><li><p>Repurpose existing video assets to increase creative output without requiring entirely new content.</p><br></li></ul>Creative Workflow &amp; Asset Management<ul><li><p>Maintain organized paid and organic creative files, versions, and deliverables.</p><br></li><li><p>Manage multiple creative requests, formats, revisions, and deadlines simultaneously.</p><br></li><li><p>Implement feedback and revisions efficiently while maintaining attention to detail.</p><br></li><li><p>Proactively identify opportunities to repurpose existing content into additional creative assets.</p><br></li><li><p>Work independently within established creative systems while collaborating closely with Creative, Growth, and Social teams.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of professional experience in graphic design, digital design, social creative, performance creative, or a related field.</p><br></li><li><p>Experience creating assets across both paid social and organic social channels.</p><br></li><li><p>Experience developing performance marketing creative and supporting iterative creative testing.</p><br></li><li><p>Experience designing specifically for Meta, Instagram, TikTok, or similar digital platforms.</p><br></li><li><p>Experience working with UGC and creator footage.</p><br></li><li><p>Experience with beauty, fashion, wellness, lifestyle, or another visually elevated consumer brand is strongly preferred.</p><br></li><li><p>A strong portfolio demonstrating paid social and organic social creative work is required.</p><br></li></ul>Skills<ul><li><p>Strong graphic design and typography skills with the ability to produce polished, visually elevated digital creative.</p><br></li><li><p>Strong understanding of Meta, Instagram, and TikTok creative formats, specifications, and platform best practices.</p><br></li><li><p>Able to translate established creative direction and campaign concepts into effective platform-ready executions.</p><br></li><li><p>Skilled at developing and iterating performance creative based on testing needs and campaign insights.</p><br></li><li><p>Able to thoughtfully adapt compositions across 1:1, 4:5, 9:16, and other required formats while preserving visual quality.</p><br></li><li><p>Proficient with Adobe Creative Suite and/or comparable professional design platforms.</p><br></li><li><p>Comfortable editing video and working with motion-based content, with stronger video and motion capabilities preferred.</p><br></li><li><p>Able to work effectively with UGC, creator footage, product assets, campaign content, and existing brand materials.</p><br></li><li><p>Strong eye for composition, typography, detail, and brand consistency.</p><br></li><li><p>Able to work within an established visual system while adapting creative for different performance and platform requirements.</p><br></li><li><p>Highly organized and capable of managing multiple creative versions, formats, revisions, and deadlines simultaneously.</p><br></li><li><p>Able to work quickly and efficiently without sacrificing creative quality.</p><br></li><li><p>Comfortable receiving creative feedback and implementing revisions efficiently.</p><br></li><li><p>Proactive in identifying opportunities to repurpose existing content and increase creative output.</p><br></li></ul>What Success Looks Like<ul><li><p>Creative direction and campaign concepts are consistently translated into polished, platform-ready assets.</p><br></li><li><p>Paid media teams receive a steady pipeline of creative variations that support continuous testing and iteration.</p><br></li><li><p>Winning creative concepts are efficiently adapted into new hooks, formats, messaging angles, and executions.</p><br></li><li><p>Paid assets maintain strong brand consistency while supporting performance marketing objectives.</p><br></li><li><p>Organic Social receives reliable day-to-day creative support across carousels, graphics, resizing, reformatting, and other production needs.</p><br></li><li><p>Creative is thoughtfully optimized for Meta, Instagram, TikTok, and different placement requirements.</p><br></li><li><p>Existing campaign, product, UGC, and creator content is effectively repurposed to increase creative velocity.</p><br></li><li><p>Creative files, versions, and deliverables remain organized as production volume increases.</p><br></li><li><p>The brand maintains an elevated and consistent visual identity across paid and organic channels.</p><br></li><li><p>Creative and Growth teams can confidently rely on this role to execute high-quality work efficiently.</p><br></li></ul>Opportunity<p>This role offers the opportunity to help shape the paid and organic social presence of an emerging consumer haircare brand while working at the intersection of design, performance marketing, social media, and creator content.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Optimizing multi-hazard early warning (MHEW) capabilities, ensuring that Djibouti Government can effectively leverage climate and risk data to protect communities and mitigate disaster impacts.<br> Work Location<br>Home Based<br> Expected duration<br>1Oct2026 - 31Mar2027<br> Duties and Responsibilities<br>Established in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over than 160 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community. In the context of the UN Secretary-Generals initiative on Early Warnings for All (EW4All), the CREWS endorsed a project to strengthen the capacity of Djiboutian authorities to produce, deliver, and disseminate Multi-hazards Early Warning Systems. This project is implemented by the CREWS implementing partners World Meteorological Organization (WMO) and UNDRR in collaboration with the Djibouti National Meteorological Agency (ANM), Djibouti Center for Scientific Studies and Research (CERD) and the Executive Secretariat for Risk and Disaster Management (SEGRC). The project was launched in 2024 and has significantly strengthened disaster risk knowledge among national and sub national authorities. It already enhanced skills in applying risk data for multi hazard early warning systems (MHEWS), improved national capacities to identify gaps in managing hazard, exposure, vulnerability, and impact data, and reinforced coordination mechanisms. The planned consultancy will support the coordination and implementation of UNDRR’s CREWS project activities ensuring alignment between other disaster risk reduction and early warning activities and will in addition reinforce the capacity of the national early warning systems initiative. Duties and Responsibilities This national consultancy will be home-based and will work in close collaboration with the office of the Sendai Framework focal point for Djibouti, the Executive Secretariat of Disaster Risk Management (SEGRC), under the supervision of the Chief of UNDRR’s Regional Office for the Arab States (ROAS). The national consultant will support the implementation, monitoring and evaluation of the CREWS Djibouti project, ensuring alignment with ongoing and planned disaster risk reduction and early warning activities in Djibouti. - Coordinates CREWS Djibouti project activities in close collaboration with UNDRR ROAS, SEGRC, and other relevant government and non-governmental partners, as well as the Resident Coordinator’s Office, the United Nations Country Team and Resident Coordinator Office in Djibouti. - Support the national coordination mechanism for EW4All in Djibouti which is led by SEGRC. - Provides substantive support for disaster risk reduction policy coordination, including the review and analysis of emerging development issues and trends in Djibouti. - Assists in organizing and facilitating workshops, trainings and meetings in Djibouti, in collaboration with the UNDRR ROAS, SEGRC and other implementing partners. - Organizes regular coordination and monitoring meetings at technical involving relevant partners as well as CREWS project Steering Committee meetings to ensure an efficient implementation of the project and alignment with other disaster risk reduction and early warning activities. - In close coordination with UNDP, supports data and risk analysis activities and assists implementing partners to establish the situation room by coordinating a knowledge exchange between ICPAC and SEGRC. - Supports the organization of a SIMEX exercise involving all relevant partners in Djibouti to text the operation of the national and subregional simulation rooms. - Contributes to the preparation of various written outputs, e.g. project narrative reports, draft background papers, concept notes and agendas, analytical notes, sections of reports and studies, inputs to publications for CREWS Djibouti project. - Coordinates and provides operational and substantive support to consultative and other meetings, conferences and related events, including proposing agenda topics, identifying and proposing participants, preparing background documents and presentations, handling logistical arrangements, and supporting follow-up actions, as required. - Supports the consultant that will develop the Terms of Reference of the National DRR platform by providing relevant inputs and engaging relevant counterparts. - Assist in preparing a disaster risk reduction impact story for Djibouti for national, regional and global dissemination. The following deliverables are expected from the assignment: 1. Inception and monthly progress reports on achievements and challenges using the format shared by UNDRR. It is expected that the progress reports include evidence for example, list of participation of events, consultations, simulation exercise, impact story to demonstrate that relevant partners engaged and other project related activities, and list of written inputs provided and contributions drafted to reports. 2. At least three (additional two) national workshops organized, including on (1) launching the early warning mechanism, (2) reviewing the gender-responsive and disability inclusive DRR guidance, (3) the validation of the multi-dimensional risk analysis, (4) the project validation workshop and well as the (5) consultation of the Terms of Reference of the National DRR Platform. 3. Technical coordination meetings organized on a monthly basis and Steering Committee meetings twice a year. The deliverables should be presented so that they are understandable, useful and relevant for the above-listed audiences.<br> Qualifications/special skills<br>• Advanced university degree (Master's degree or equivalent) in information systems, information technologies, computer science, disaster and emergency management, or related area is required is required. • A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. • A minimum of five (5) years of progressively responsible experience in disaster risk reduction, early warning systems and working with multiple partners and stakeholders is required; • A minimum of three (3) years of experience in project coordination, conducting consultation processes and organization of events is required; Confirmed expertise in risk and disaster management is required, with significant national-level experience; • Experience in managing disaster risk data sets and understanding of risk analysis is desired; • Experience in Microsoft Office Applications is required.<br> Languages<br>• English and French are the working languages of the United Nations Secretariat. For this job opening, Fluency in spoken and written English and French is required. Knowledge of Arabic is desired. The official United Nations Secretariat languages: Arabic, Chinese, English, French, Russian and Spanish.<br> Additional Information<br>Due to the high volume of applications received, only successful candidates will be contacted.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable advantage, driving growth that outpaces the market.</p><br><p>As a Partner Success Manager (PSM) in FastTrack, you will help accelerate customer outcomes by enabling, guiding, and scaling partner-led delivery across Microsoft cloud solutions. You will work closely with partners, customers, field teams, engineering, and FastTrack stakeholders to ensure partners are equipped to deliver high-quality onboarding, deployment, adoption, and value-realization experiences. Partner Success Managers serve as trusted advisors and operational connectors, helping partners remove delivery blockers, improve execution quality, and drive consistent customer success at scale.&nbsp;</p><br><p>This role is for individuals who thrive in ambiguity, build relationships, operate across diverse stakeholders, and can connect partner execution to customer business outcomes. Success requires customer obsession, partner empathy, program management skills, technical curiosity, and the ability to influence across organizations without direct authority.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p>What You’ll Do&nbsp;</p><br><p>Accelerate customer adoption of Microsoft solutions by enabling partner-led delivery motions across FastTrack programs.&nbsp;</p><br><p>Partner with customers, field teams, partners, engineering, and delivery stakeholders to drive successful onboarding, deployment, adoption, and consumption outcomes.&nbsp;</p><br><p>Serve as the primary partner success lead, coordinating cross-functional efforts that improve delivery quality, reduce friction, and help customers realize value faster.&nbsp;</p><br><p>Support partner readiness across Microsoft technologies, including Microsoft 365, Copilot, Security, Endpoint Management, Windows 365, Teams, Identity, and future AI-driven solutions.&nbsp;</p><br><p>Identify partner delivery blockers, operational gaps, and customer risks, then work across teams to remove barriers and improve execution.&nbsp;</p><br><p>Drive consistent partner engagement motions that improve customer readiness, delivery predictability, and overall partner performance.&nbsp;</p><br><p>Leverage data, insights, automation, and AI to monitor delivery health, identify trends, and improve scale, efficiency, and customer outcomes.&nbsp;</p><br><p>Capture partner and customer feedback that helps shape FastTrack programs, partner enablement, delivery playbooks, and Microsoft product experiences.&nbsp;</p><br><p>Contribute to repeatable practices, scalable guidance, partner enablement assets, and operational improvements that accelerate customer success globally.&nbsp;</p><br><p>What Success Looks Like&nbsp;<br>Our FY27 strategy centers on helping customers move from deployment to meaningful business value through scalable, partner-enabled delivery. Partner Success Managers play a critical role in delivering that vision by ensuring partners are ready, aligned, and accountable for helping customers adopt Microsoft AI, Copilot, Security, Endpoint, and productivity platforms at scale.&nbsp;</p><br><p>Successful candidates:&nbsp;</p><br><p>Demonstrate agility and can quickly develop expertise across emerging technologies, partner motions, and customer scenarios.&nbsp;</p><br><p>Balance program management discipline with customer engagement, partner enablement, and business impact.&nbsp;</p><br><p>Thrive in dynamic environments where priorities evolve alongside product innovation and customer needs.&nbsp;</p><br><p>Build trusted relationships across partners, customers, field teams, engineering, and internal stakeholders.&nbsp;</p><br><p>Influence without authority and effectively lead through collaboration, clarity, and accountability.&nbsp;</p><br><p>Use data and insights to identify risks, improve delivery quality, and scale successful partner practices.&nbsp;</p><br><p>Continuously look for opportunities to simplify execution, improve partner readiness, and accelerate customer time-to-value.&nbsp;</p><br><p>Embrace a growth mindset and serve as a catalyst for learning, innovation, and operational excellence.&nbsp;</p><br><p>Preferred Experience&nbsp;</p><br><p>Customer Success, partner management, consulting, technical account management, onboarding, deployment, or support experience.&nbsp;</p><br><p>Experience working with enterprise customers, Microsoft partners, and complex technical delivery environments.&nbsp;</p><br><p>Knowledge of Microsoft cloud technologies, including Microsoft 365, Copilot, Security, Endpoint Management, Identity, productivity platforms, or AI solutions.&nbsp;</p><br><p>Proven ability to manage multiple priorities, stakeholders, partners, and customer scenarios simultaneously.&nbsp;</p><br><p>Communication, program management, relationship-building, and executive engagement skills.&nbsp;</p><br><p>Demonstrated ability to identify delivery risks, remove blockers, and drive accountability across cross-functional teams.&nbsp;</p><br><p>Experience developing scalable guidance, partner enablement materials, playbooks, or operational practices.&nbsp;</p><br><p>Ability to adapt quickly to evolving technologies, partner models, and business priorities.&nbsp;</p><br><p>Why Join Us?&nbsp;<br>You will join a global team at the forefront of Microsoft’s AI transformation journey. As part of the Global Consumption &amp; Delivery Acceleration organization, you’ll help customers move from technology adoption to measurable business value by enabling partners to deliver with consistency, quality, and speed. You’ll work across some of Microsoft’s most strategic growth areas, helping scale customer success through partner ecosystems, repeatable delivery practices, and outcome-focused execution.&nbsp;</p><br><p>Mission: Accelerate customer adoption and consumption by enabling partner-led delivery excellence, removing execution barriers, improving customer outcomes, and helping customers realize value from Microsoft’s latest innovations faster.</p><br><br><b>Qualifications</b><br><p>Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering or related field and of technical consulting, information technology (IT) administration, support, project management, customer success management, IT customer-facing experience OR equivalent experience.</p><br><p>Preferred Qualifications:<br>Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering or related field and of technical consulting, information technology (IT) administration, technical program/product management, support, project management, customer success management, IT customer-facing experience OR equivalent experience.</p><br><p>- Experience with managing projects in relevant technologies (e.g., cloud, infrastructure, Microsoft platform).<br>- Project management experience.<br>- Relationship management or customer success experience.<br>- IT related customer-facing experience.</p><br> <br><p>Onboarding Mgmt IC4 - The typical base pay range for this role across Romania is lei 199,400.00 - lei 347,800.00 per year. Certain roles may be eligible for benefits and other compensation. </p><br> <p>Find additional benefits and pay information here:<br>https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html</p><br><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.</p> <p>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p> <h4>What you’ll do</h4> <ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul> <h4>Who you are</h4> <ul> <li>You have experience working in a customer-facing support function, preferably within IT.</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><span><strong><span>This role is based in Cairo, regional scope is Arabian countries&nbsp;</span></strong></span></p><br> <p><strong><span>PURPOSE AND OBJECTIVES</span></strong></p><br> <p><span>When processing personal data as part of its business operations, SAP must comply with the requirements of the EU's General Data Protection Regulation (GDPR), Egypt's Data Protection Law No. 151 of 2020, UAE's Federal Decree-Law No. 45 of 2021, Saudi Arabia's PDPL (Personal Data Protection Law), and other applicable data protection and privacy laws in the countries where SAP operates.</span></p><br> <p><span>To support the local SAP entities in meeting their data protection and privacy compliance obligations, SAP has established a global network of Data Protection and Privacy professionals. This network consists of local Data Protection Officers (DPOs) and Data Protection and Privacy Coordinators (DPPCs) that report to the management of the SAP entities by which they are hired and to SAP's global Data Protection &amp; Privacy team, reporting to SAP's Group Data Protection Officer.</span></p><br> <p><span>We are looking for an experienced&nbsp;<strong>Lead Senior Legal Counsel </strong>to serve as the local Data Protection Officer (DPO) for Egypt and as Data Protection and Privacy Coordinator (DPPC) for Arabian countries including the UAE and Saudi Arabia, responsible for leading data protection compliance strategy across the assigned country responsibility.</span></p><br> <p><strong><span>EXPECTATIONS AND TASKS</span></strong></p><br> <p><span>The role is responsible for ensuring SAP's compliance with Egypt's data protection regulations, GDPR, and data protection laws across assigned Arabian countries. This role involves collaborating closely with the global data protection and privacy team, local business units, senior management, and external regulatory authorities to manage data protection risks and drive data protection and privacy awareness across the organization.&nbsp;</span></p><br> <p><span>Under Law No. 151 of 2020, the local DPO is a legally recognized role that requires formal registration with the regulator. The candidate must meet the following statutory requirements:</span></p><br> <ol> <li><strong><span>Official Registration:</span></strong><span>&nbsp;The candidate must be registered (or eligible for immediate registration) in the official&nbsp;<strong>DPO Register</strong>&nbsp;held by the Egyptian Personal Data Protection Center (PDPC).</span></li> <li><strong><span>Legal Capability Demonstration (Mandatory Exam):</span></strong></li> </ol><ul> <li><span>To finalize registration with the PDPC, the candidate must successfully demonstrate legal and technical capabilities in data privacy.</span></li> <li><strong><span>Requirement:</span></strong><span>&nbsp;The candidate must pass the official&nbsp;<strong>PDPC accreditation examination</strong>&nbsp;(or equivalent authorized evaluation) proving deep knowledge of Egyptian Law No. 151 of 2020, its executive regulations, and international data transfer frameworks.</span></li> </ul> <p><strong><em><span>Note: Continued employment in this role is contingent upon successfully passing this exam and securing/maintaining active registration with the PDPC</span></em></strong><em><span>.</span></em></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><strong><span>Regulatory Compliance &amp; Strategy:</span></strong></li> <li><span>Ensure compliance with Egypt's Personal Data Protection Law No. 151 of 2020, UAE Federal Decree-Law No. 45 of 2021, Saudi Arabia's Personal Data Protection Law (PDPL), GDPR, and other relevant regional regulations.</span></li> <li><span>Act as the officially registered and certified Data Protection Officer (DPO) for SAP's legal entities in Egypt in front of the Egyptian Personal Data Protection Center (PDPC), ensuring all local registration and licensing requirements are met.</span></li> <li><span>Develop and implement a comprehensive data protection compliance strategy for Egypt and assigned Arabian countries.</span></li> <li><span>Monitor, interpret, and assess changes in data protection legislation, regulations, and industry standards across all assigned jurisdictions.</span></li> <li><span>Provide timely updates, guidance, and legal opinions on regulatory developments and best practices.</span></li> <li><span>Conduct and document the mandatory periodic evaluations, system inspections, and data protection audits as required by Article 9(1) of the Egyptian PDPL, and support the implementation of remediation measures.</span></li> <li><strong><span>Strategic Advice &amp; Representation:</span></strong></li> <li><span>Provide legal and compliance advice on data protection issues and conduct Data Protection Impact Assessments (DPIAs) for new projects, initiatives, and emerging technologies, including AI/ML applications,&nbsp;ensuring alignment with the guidelines of the Egyptian PDPC and regional regulators.</span></li> <li><span>Represent SAP's Group Data Protection Officer within the assigned region and&nbsp;serve as the direct, primary point of contact for the Egyptian PDPC and other regional supervisory authorities.</span></li> <li><span>Drive the development, implementation, and maintenance of local data protection and privacy policies, standards, and procedures aligned with global requirements in accordance with SAP Global Data Protection and Privacy Strategy.</span></li> <li><span>Assist local Legal Representatives (who carry statutory and criminal liability under Egyptian law) and Chief Finance Officers in fulfilling their local data protection responsibilities and dedicated legal entity processes.</span></li> <li><strong><span>Compliance Monitoring, Risk Management &amp; Operations:</span></strong></li> <li><span>Monitor and advise LoBs implementing local procedures (Records of Processing Activities - ROPA) of data processing operations for the Egyptian entity, ensuring it is available for inspection by the PDPC.</span></li> <li><span>Establish and monitor compliance with data protection policies, procedures, and regulatory requirements across all assigned entities.</span></li> <li><span>Manage data breach response protocols, according to SAP’s established processes, ensuring that any personal data breach affecting Egyptian data subjects is reported to the PDPC and affected individuals within the statutory 72-hour window, in compliance with Article 9(6) of the PDPL.</span></li> <li><span>Act as the dedicated point of contact for data subjects, establishing clear channels to receive, investigate, and resolve requests, complaints, and inquiries regarding their rights under Egyptian law and regional frameworks.</span></li> <li><span>Support the execution of cross-border data transfer impact assessments and&nbsp;obtain necessary data transfer licenses and permits from the PDPC as required by Egyptian law.</span></li> <li><strong><span>Awareness, Training &amp; Organizational Development:</span></strong></li> <li><span>Conduct targeted data protection and privacy training programs for various organizational levels,&nbsp;tailored to the compliance requirements of Egypt, Saudi Arabia, and the UAE.</span></li> <li><span>Develop and maintain data protection awareness materials and communications.</span></li> <li><span>Strengthen and expand SAP's global data protection community within the assigned region.</span></li> </ul> <ul> <li><strong><span>Regional Coordination &amp; Harmonization:</span></strong></li> <li><span>Harmonize data protection documentation, processes, and compliance approaches across Egypt and assigned Arabian countries in alignment with global DPP standards,&nbsp;while strictly respecting local localization and sovereign cloud requirements (e.g., KSA and Egypt cloud regulations).</span></li> <li><span>Coordinate data protection initiatives and ensure consistency in implementation across multiple jurisdictions.</span></li> <li><span>Build and maintain collaborative relationships with local and regional stakeholders, including government authorities (specifically the&nbsp;PDPC&nbsp;in Egypt,&nbsp;SDAIA&nbsp;in KSA, and the&nbsp;UAE Data Office), industry partners, and external legal counsel.</span></li> </ul> <p><strong><span>EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES</span></strong></p><br> <p><strong><span>Required skills</span></strong></p><br> <ul> <li><span>University degree in Law with specialization in data protection, privacy, or information technology law</span></li> <li><span>Minimum 10 years of professional experience as a Data Protection Officer, Chief Privacy Officer, or in a senior legal/compliance role focused on data protection</span></li> <li><span>Thorough knowledge and practical experience with GDPR and other global data protection regulations</span></li> <li><span>Demonstrated expertise in Egypt's Data Protection Law No. 151 of 2020 and/or UAE/Saudi Arabian data protection frameworks</span></li> <li><span>Professional experience in managing cross-jurisdictional compliance initiatives</span></li> <li><span>Strong project management capabilities with ability to lead complex, multi-stakeholder initiatives</span></li> <li><span>Exceptional written and oral presentation skills with ability to communicate complex legal and technical concepts to non-specialist audiences</span></li> <li><span>Strong communication skills at all organizational levels, including C-suite executives</span></li> <li><span>Ability to build and maintain relationships with internal and external stakeholders, including regulatory authorities</span></li> </ul> <p><strong><span>Technical &amp; Legal Expertise:</span></strong></p><br> <ul> <li><span>Deep understanding of data protection principles, frameworks, and regulatory requirements across assigned jurisdictions</span></li> <li><span>Proficiency in conducting DPIAs and risk assessments</span></li> <li><span></span></li></ul> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Invoice processing & payment management:</strong><br> <li>Oversee and process incoming invoices from vendors and suppliers for hotel-related goods and services.</li> <li>Ensure that all invoices are properly matched with purchase orders, receipts, and contracts before being processed for payment.</li> <li>Ensure that payments to vendors are made accurately, within the agreed terms, and on time to maintain good supplier relationships.</li> <strong>Vendor relations & dispute resolution:</strong><br> <li>Act as a point of contact for vendors regarding payment inquiries, discrepancies, and disputes.</li> <li>Investigate and resolve payment issues or discrepancies in a timely manner to ensure smooth vendor relationships.</li> <li>Maintain communication with internal departments (e.g., F&B, housekeeping, maintenance) to ensure that vendor services and goods are provided in a timely and cost-effective manner.</li> <strong>Account reconciliation & reporting:</strong><br> <li>Reconcile accounts payable records, ensuring that all transactions are accounted for accurately in the hotel’s financial system.</li> <li>Assist in month-end and year-end closing processes, ensuring that all outstanding invoices are paid, and records are up to date.</li> <li>Prepare accounts payable reports and assist in cash flow analysis to support financial planning and budgeting.</li> <strong>Financial compliance & record-keeping:</strong><br> <li>Ensure compliance with company policies, tax regulations, and legal requirements regarding payments and vendor contracts.</li> <li>Maintain accurate and organized records of all accounts payable transactions, including invoices, payment receipts, and contracts.</li> <li>Assist with audits and provide necessary documentation for financial reporting and compliance purposes.</li> <strong>Cost control & process improvement:</strong><br> <li>Assist in monitoring accounts payable expenses to ensure they align with the hotel’s budget and cost control goals.</li> <li>Identify opportunities to streamline accounts payable processes, improve payment efficiency, and reduce errors or delays.</li> <li>Work with the purchasing department to ensure the hotel is receiving the best value for goods and services through effective negotiation and relationship management.</li> <strong>Team leadership & training:</strong><br> <li>Ensure proper delegation of tasks within the accounts payable team to maintain smooth operations.</li> <li>Promote a positive, team-oriented environment by encouraging cooperation and efficiency in the accounts payable process.</li> <strong>Sustainability & vendor selection:</strong><br> <li>Collaborate with the sustainability team to identify opportunities for responsible sourcing and ethical vendor partnerships.</li> <li>Ensure that the hotel is meeting its sustainability goals by working with vendors who adhere to eco-friendly practices and support the hotel’s commitment to sustainability.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>People & culture</h4> <strong>Employee relations:</strong><br> <li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li> <li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li> <strong>Recruitment:</strong><br> <li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li> <li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li> <strong>Employee engagement and communications:</strong><br> <li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES champions for the hotel and departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li> <li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li> <li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li> <strong>Learning & talent development & performance management:</strong><br> <li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised.</li> <li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li> <li>Development of direct reports to give them ongoing feedback and development.</li> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> <li>Performs additional duties as directed by supervisors.</li> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> <li>Is fully conversant with all health and safety, fire and emergency procedures.</li> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> <li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li> <li>Attends meetings and training as required by supervisors.</li> <li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li> <li>Interacts with guests actively soliciting feedback.</li> <h4>Finance</h4> <li>The activities and contribution of the role will impact the performance of the hotel.</li> <li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li> <li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li> <li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents and meetings.</li> <li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li> <p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself:</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others:</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business:</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <h4>Experience / certificates / education</h4> <li>Experience: At least 3 years of experience in accounts payable, preferably in the hospitality industry.</li> <li>Education: A degree in Accounting, Finance, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Proficiency with accounting software or ERP systems (e.g., SAP, Oracle, QuickBooks).</li> <li>Strong knowledge of Microsoft Excel for financial reporting and data analysis.</li> <li>High attention to detail to ensure accuracy in processing invoices and managing accounts.</li> <li>Excellent verbal and written communication skills for dealing with vendors and internal teams.</li> <li>Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.</li> <li>Ability to resolve payment issues and discrepancies effectively, ensuring minimal disruption to operations.</li> </ul> </li> <h4>Additional information</h4> <strong>Your team and working environment:</strong><br> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <strong>Our commitment to diversity & inclusion:</strong><br> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years experience in a similar sales role.</li> <li>Proactivity and a sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About JLL</h4> <p>We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.</p> <p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.</p> <p>Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!</p> <h4>What this job involves</h4> <p>We are looking for a Facilities Manager for our Integrated Facility Management business line.</p> <p>The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual KPIs or SLAs. The role will have functional accountability for an assigned sector of the Client Sites and the jobholder is responsible for all aspects of client and tenant satisfaction.</p> <p>The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (e.g. direct reports, service providers, contractors, and building employees) to achieve the goals. The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants and clients.</p> <p><strong>Key responsibilities include:</strong><br> Communication with site leadership team (Country Manager, HR, Finance, Legal, IT etc.)<br> Preparation and distribution of quarterly and annual business review (QBR/ABR) information to client’s satisfaction.<br> Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams.<br> Hold regular meetings with landlord, ensuring that terms of lease are being provided to client — e.g. external maintenance, central plant management.<br> Space evaluation and planning, updating of floor plans using client’s architect partners.<br> Responsibility for meeting KPIs and SLAs defined within the contract.<br> Project management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.<br> Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles.<br> Site inspections (with other members of facility team) including daily cleaning, heating, ventilation, air conditioning, landscaping (when present).<br> Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues.<br> Establish and operate the information systems necessary for effective scheduling and recording of contract work.<br> Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system, preparing and updating forecasts.<br> Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.).<br> Negotiate, renegotiate and maintain contracts with vendors.<br> Planning and budgeting of internal fit-out works and technical installations.<br> Purchasing of furniture, organization of internal departmental office/space moves.<br> Manage a team of receptionists and an Office Services Coordinator/Building Operations Coordinator, including allocating resources, delegating workload, ensuring adherence to best practices etc. (roles not present on every site).<br> General administration of department (holidays, training, performance reviews etc.).<br> Updating and maintaining official safety documents, liaising with government authorities.<br> Organization of fire evacuation and first aid training for employees.<br> Point of contact for security/alarm responding.<br> Deputise/provide cover for Office Services Coordinator/Building Operations Coordinator when appropriate.<br> All additional duties commensurate to the level of the role.</p> <h4>Sound like you? To apply you need to be/have:</h4> <ul> <li>Ideally 6 years+ experience in facilities management role within a large commercial organization.</li> <li>Experience of owning facilities contracts and supplier/contractor management.</li> <li>Experience with EU facility legislation and governing bodies.</li> <li>Quality assurance knowledge and experience desirable.</li> <li>Fluency in local language and English essential.</li> <li>Customer focused.</li> <li>Assertive.</li> <li>Possess cultural awareness and sensitivity.</li> <li><strong>Decision-making/complex problem solving:</strong><br> Proactively gathers information from appropriate sources.<br> Probes/considers all of the facts.<br> Considers other perspectives.<br> Refers to long term plans and goals, draws sound inferences.<br> Prioritizes key factors.<br> Acts decisively, promptly and confidently.<br> Able to operate with limited guidance.</li> <li>Excellent verbal and written communication.</li> <li>Strong communication skills, leadership, teamwork, analysis, judgment and customer focus.</li> <li><strong>Planning and organising:</strong><br> Able to evaluate priorities and re-juggle as appropriate.<br> Able to resolve conflict and communicate intentions clearly.<br> Deliver on time and with high quality results.</li> <li>A self-starter who possesses intellectual curiosity.</li> <li>A proven team player at ease with sleeves rolled up approach.</li> <li>Spreadsheets and word processing skills.</li> </ul> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Privacy and equal opportunity</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our candidate privacy statement.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—you may request an accommodation through the appropriate channels.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Position:</strong></p><br><p><span>The&nbsp;<strong>WGSS Project Coordinator&nbsp;</strong>will oversee the day-to-day implementation of Women and Girls Safe Spaces (WGSS) in a supervisory and coordinating role. The WGSS Project Coordinator ensures that WGSS are operated in line with survivor-centred approach and humanitarian principles, safeguarding accountability to affected populations.&nbsp;</span></p><br><p><span>Under the supervision of the Humanitarian Analyst and aligned with the UNFPA Egypt Country Programme,&nbsp;<strong>the Project Coordinator </strong>will lead coordination efforts, oversee field staff management, report on progress and outcomes, and support planning and monitoring WGSS activities. In executing these duties,&nbsp;<strong>the Project Coordinator </strong>will collaborate closely with the Ministry of Youth and Sports.&nbsp;</span></p><br><p><br><strong>How you can make a difference:</strong></p><br><p>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.</p><br><p>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.</p><br><p>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results</p><br><p><strong>You would be responsible for:</strong></p><br><p><span><strong>Operational Support</strong></span></p><br><ul> <li><span>Manage day-to-day WGSS operations, providing administrative and operational support to field teams to ensure effective implementation in line with Annual Work Plan priorities, while monitoring compliance with UNFPA programming standards to support quality service delivery throughout the project cycle.</span></li> <li><span>Provide administrative support for the Ministry of Youth and Sports including timely submission of monthly allowances, field visit clearance requests, and managing daily operational communications and announcements to the field team.&nbsp;</span></li> <li><span>Support the development of transition planning for WGSS operations by identifying potential partnership with community-based organizations, and analyzing service provision challenges and opportunities.&nbsp;</span></li></ul><p><span><strong>Monitoring and Reporting&nbsp;</strong></span></p><br><ul> <li><span>Manage overall monitoring and reporting cycle, including collecting, compiling, and validating data from WGSS activities, ensuring timely submission of reports (including but not limited to Quarterly Progress Report and Monthly Refugee Response Plan Report).&nbsp;</span></li> <li><span>Track implementation progress against an Annual Work Plan and coordinate across teams to ensure activities are aligned with program objectives and timelines.&nbsp;</span></li> <li><span>Strengthen data collection and reporting processes within WGSS, ensuring strict compliance with SOPs and ethical data management standards such as GBV Information Management System (GBVIMS).&nbsp;</span></li></ul><p><span><strong>Project Quality Assurance&nbsp;</strong></span></p><br><ul> <li><span>Ensure all WGSS activities and services strictly adhere to UNFPA programming standards, global gender-based violence (GBV) guiding principles (GBViE minimum standards, GBVIMS, inter-agency GBV Case Management guidelines, among others), and standard operating procedures (SOPs) to ensure safe and survivor-centered service delivery.&nbsp;</span></li> <li><span>Implement quality checklists, field monitoring tools, and beneficiary complaint and feedback mechanisms to systematically assess service delivery and promptly address operational gaps or technical challenges.&nbsp;</span></li> <li><span>Collaborate with UNFPA and the Ministry of Youth and Sports to address operational bottlenecks and support the execution of corrective measures at the field level.</span></li></ul><p><span><strong>Team Management&nbsp;</strong></span></p><br><ul> <li><span>Provide day-to-day supervision, guidance, and operational support to the WGSS field team, fostering a collaborative and respectful environment.&nbsp;</span></li> <li><span>Monitor staff performance, conduct regular team briefings, and identify capacity-building needs to enhance the team’s technical skills.&nbsp;</span></li> <li><span>Manage staff schedules and task allocations in close coordination with team leaders, while actively promoting wellness initiatives to mitigate burnout within high-pressure field environments.&nbsp;</span></li></ul><p><span><strong>Communication and Advocacy&nbsp;</strong></span></p><br><ul> <li><span>Support communication efforts to increase visibility of WGSS activities including success story submissions.&nbsp;&nbsp;</span></li> <li><span>Contribute to interagency meetings by collecting field-level insights in coordination with implementing partners.&nbsp;</span></li> <li><span>Conduct regular service mapping exercises to ensure internal and inter-agency referral systems are well functioning and effective and improve coordination between service providers.&nbsp;</span></li></ul><p><br><span><strong><u>Expected travel</u></strong></span></p><br><p><span>The WGSS Project Manager will be based in UNFPA Egypt Country Office, with a requirement to travel to project sites within Greater Cairo for more than 90% of the time. The role also requires remote oversight for the North Coast and Aswan locations.&nbsp;</span></p><br><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><p><strong>Education:&nbsp;&nbsp;</strong></p><br><ul> <li><span>Advanced degree in a field of study relevant to UNFPA’s mandate and job scope, such as project management, public administration, humanitarian action, political science, public health, gender studies, law or other related fields.&nbsp;</span></li></ul><p><strong>Knowledge and Experience:&nbsp;</strong></p><br><ul> <li><span>At least three years professional experience in the field of refugee protection with a focus on GBV and reproductive health and with experience in programme / project management required.&nbsp;</span></li> <li><span>Practical experience in design, implementing, monitoring and evaluation of humanitarian and/or development projects required.&nbsp;</span></li> <li><span>Experience of working with government partners in areas related to advocacy and partnership is highly desirable.&nbsp;</span></li> <li><span>Field experience addressing GBV prevention and response and reproductive health in emergency context is a strong asset.&nbsp;</span></li> <li><span>Knowledge on refugee protection and humanitarian action is required.&nbsp;</span></li> <li><span>Knowledge on “Do No Harm” and safeguarding principles including PSEA.&nbsp;</span></li> <li><span>Strong commitment to the mandate of the UN and UNFPA required.</span></li> <li><span>Knowledge and understanding of gender and cultural sensitivity and “do no harm” approach is required.&nbsp;</span></li></ul><p><strong>Languages:&nbsp;</strong></p><br><ul> <li><span>Fluency in oral and written English and Arabic is essential, with ability to write clearly and concisely and to compose correspondence and documents in both languages.&nbsp;</span></li></ul><p><br><strong>Required Competencies:&nbsp;</strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity,&nbsp;</li> <li>Demonstrating commitment to UNFPA and the UN system,&nbsp;</li> <li>Embracing cultural diversity,&nbsp;</li> <li>Embracing change</li></ul><p><br><strong>Core Competencies:&nbsp;</strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><br><strong>Functional Competencies:</strong></p><br><ul> <li><span>Delivering results-based programmes</span></li> <li><span>Leveraging the resources of national governments and partners/ building strategic alliances and partnerships</span></li> <li><span>Internal and external communication and advocacy for results mobilisation</span></li></ul><p><strong>Compensation and Benefits:</strong></p><br><p>This consultancy offers an attractive remuneration package including a competitive net salary .</p><br><p><br><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><br><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, and other administrative requirements.&nbsp;</p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: AllCare.<br>ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based) The Mission AllCare.<br>ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators.<br> We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare.<br> Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep.<br> We don't just coordinate care — we deliver care.<br> The Growth We are in a phase of exponential expansion driven by urgent market demand.<br> Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months.<br> We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.<br> The Opportunity This role is for a pharmacist who believes customer service is a craft — not a call queue.<br> Internally, Healthcare Concierges at AllCare are called Care Partners — the single point of contact for every facility, resident, and family we serve.<br> You'll be assigned a portfolio of Assisted Living facilities in California and become their Care Partner: the one person they call when something matters, and the one person they hear from when we're getting ahead of a problem they didn't know they had yet.<br> Every facility in AllCare's network gets a Primary and Secondary Care Partner.<br> You'll be one or the other.<br> Administrators, nurses, and families will know your name.<br> You'll know their residents by name.<br> Your pharmacy background is core to this role — medication reconciliation, pharmacy coordination, and clinical judgment on drug-related questions run through your hands every day.<br> This is not an inbound call center role.<br> AI handles the first layer of inbound requests.<br> Your day is built around outbound work — callbacks, follow-through, proactive check-ins, coordinating across AllCare's clinical, routing, and clinic teams to make sure nothing drops.<br> You are the reason a facility trusts AllCare.<br> The Standard We Hold Care Partners are judged on one question: did the customer feel cared for?<br> A few principles define how the team shows up: Every facility has a name on it.<br> You are assigned as Primary or Secondary from day one.<br> There's no shared queue, no "someone will pick this up.<br>" Accountability is personal.<br> The Primary owns it, always.<br> If the Secondary can't close a task, it falls back to the Primary.<br> Ownership doesn't diffuse across a team — it lives with you.<br> Know your residents by name.<br> Scale doesn't erase intimacy.<br> A facility calling you should feel like they're calling someone who already knows their building.<br> Don't pass the monkey.<br> Whoever picks up a problem owns it until it's closed.<br> What This Looks Like Day-to-Day Own a portfolio of facilities.<br> Serve as the named Primary or Secondary Care Partner for a set of California-based Assisted Living communities.<br> Run the outbound workflow.<br> Work through a daily queue of callbacks, follow-ups, confirmations, and proactive outreach tagged to your facilities.<br> Medication reconciliation (AI-assisted).<br> Review and reconcile medication records alongside AI tooling.<br> Apply your pharmacy training to flag drug interactions, dosage concerns, and discrepancies to clinical teams.<br> Census updates.<br> Keep facility census data accurate and current across AllCare's systems.<br> Schedule confirmation with facilities.<br> Confirm provider schedules (Primary Care, Psych, Podiatry, Diagnostics) directly with facility contacts.<br> Outbound pharmacy communication.<br> Handle patient documents, delivery coordination, and cycle updates with pharmacy partners on behalf of facilities.<br> Your pharmacy fluency is the edge here.<br> Facility and family outreach.<br> Follow up on tasks created by the AI Concierge, resolve open issues, and check in proactively with your administrators.<br> Coordinate across AllCare.<br> Work with Routing, Clinic, and the Launch Lead team to make sure every request lands somewhere and closes on time.<br> Escalate with judgment.<br> Know when to resolve, when to loop in your Lead, and when to pull in the Director.<br> Who This Is For Pharmacists who love patient-facing work.<br> You didn't become a pharmacist to count pills.<br> You want to use your clinical training in a role where it shows up every day in conversations with real patients, families, and care teams.<br> Customer-first operators.<br> You believe a single phone call can make or break a relationship, and you take that seriously on every call.<br> Strong communicators.<br> Your written and spoken English is polished and warm.<br> Administrators and families should hang up the phone with you feeling better than when they called.<br> Process-minded.<br> You follow playbooks, log details accurately, and don't drop tasks — ever.<br> Accountable.<br> You don't pass the monkey.<br> If it's yours, it's yours until it's closed.<br> Night owls on a US schedule.<br> You're genuinely okay with working US Pacific hours from Egypt, and living on a US work calendar — including US holidays and US business days.<br> On US time, fully.<br> Your work calendar runs on the US Pacific week.<br> You'll take time off when your facilities take time off — Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest.<br> This isn't a perk we bolted on; it's how the job works.<br> Base salary: $600 USD/month, plus monthly performance bonus tied to SLA adherence, customer satisfaction, and task resolution metrics.<br> We are currently hiring for the following shifts: Day (9AM–5PM PST / 7PM–3AM Egypt) Evening (5PM–1AM PST / 3AM–11AM Egypt) Overnight (1AM–9AM PST / 11AM–7PM Egypt) US holiday calendar — you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> B.Pharm or PharmD degree from an accredited Egyptian university.<br> 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO.<br> New graduates with strong English and customer orientation will be considered.<br> Fluent written and spoken English.<br> Neutral accent preferred; clarity and warmth required.<br> Willingness and ability to work US Pacific Time hours US holiday calendar.<br> This team observes US federal holidays, not Egyptian holidays.<br> You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).<br> Strong comfort with modern tools — CRM, task management, communication platforms — and an AI-forward mindset.<br> Care Partners work alongside AI daily.<br> Detail-oriented, process-disciplined, and calm under pressure.<br> Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.<br> Based in Egypt with valid work authorization.<br> Nice to Have Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).<br> Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.<br> Experience in a Primary/Secondary account coverage model or named-account service model.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Translates or explains what information means and how it can be used.<br>• Evaluates effectiveness of property participation in electronic sales channels.<br>• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Updates market and revenue knowledge and aligns strategies and approaches accordingly.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Manages all revenue, profit and demand data associated with rooms and function space.<br>• Provides recommendations to improve effectiveness of revenue analysis processes.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Develops the Business Outlook Strategy.<br>• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.<br>• Establishes and maintains effective and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.<br>• Provides critical input to market leaders for development of property and overall revenue sales strategy.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.<br>• Manages inventory to maximize cluster rooms revenue.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>Building Successful Relationships<br>• Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.<br>• Develops and manages internal key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the unit.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Administers bonus and incentive programs.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: AllCare.<br>ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based) The Mission AllCare.<br>ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators.<br> We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare.<br> Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep.<br> We don't just coordinate care — we deliver care.<br> The Growth We are in a phase of exponential expansion driven by urgent market demand.<br> Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months.<br> We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.<br> The Opportunity This role is for a pharmacist who believes customer service is a craft — not a call queue.<br> Internally, Healthcare Concierges at AllCare are called Care Partners — the single point of contact for every facility, resident, and family we serve.<br> You'll be assigned a portfolio of Assisted Living facilities in California and become their Care Partner: the one person they call when something matters, and the one person they hear from when we're getting ahead of a problem they didn't know they had yet.<br> Every facility in AllCare's network gets a Primary and Secondary Care Partner.<br> You'll be one or the other.<br> Administrators, nurses, and families will know your name.<br> You'll know their residents by name.<br> Your pharmacy background is core to this role — medication reconciliation, pharmacy coordination, and clinical judgment on drug-related questions run through your hands every day.<br> This is not an inbound call center role.<br> AI handles the first layer of inbound requests.<br> Your day is built around outbound work — callbacks, follow-through, proactive check-ins, coordinating across AllCare's clinical, routing, and clinic teams to make sure nothing drops.<br> You are the reason a facility trusts AllCare.<br> The Standard We Hold Care Partners are judged on one question: did the customer feel cared for?<br> A few principles define how the team shows up: Every facility has a name on it.<br> You are assigned as Primary or Secondary from day one.<br> There's no shared queue, no "someone will pick this up.<br>" Accountability is personal.<br> The Primary owns it, always.<br> If the Secondary can't close a task, it falls back to the Primary.<br> Ownership doesn't diffuse across a team — it lives with you.<br> Know your residents by name.<br> Scale doesn't erase intimacy.<br> A facility calling you should feel like they're calling someone who already knows their building.<br> Don't pass the monkey.<br> Whoever picks up a problem owns it until it's closed.<br> What This Looks Like Day-to-Day Own a portfolio of facilities.<br> Serve as the named Primary or Secondary Care Partner for a set of California-based Assisted Living communities.<br> Run the outbound workflow.<br> Work through a daily queue of callbacks, follow-ups, confirmations, and proactive outreach tagged to your facilities.<br> Medication reconciliation (AI-assisted).<br> Review and reconcile medication records alongside AI tooling.<br> Apply your pharmacy training to flag drug interactions, dosage concerns, and discrepancies to clinical teams.<br> Census updates.<br> Keep facility census data accurate and current across AllCare's systems.<br> Schedule confirmation with facilities.<br> Confirm provider schedules (Primary Care, Psych, Podiatry, Diagnostics) directly with facility contacts.<br> Outbound pharmacy communication.<br> Handle patient documents, delivery coordination, and cycle updates with pharmacy partners on behalf of facilities.<br> Your pharmacy fluency is the edge here.<br> Facility and family outreach.<br> Follow up on tasks created by the AI Concierge, resolve open issues, and check in proactively with your administrators.<br> Coordinate across AllCare.<br> Work with Routing, Clinic, and the Launch Lead team to make sure every request lands somewhere and closes on time.<br> Escalate with judgment.<br> Know when to resolve, when to loop in your Lead, and when to pull in the Director.<br> Who This Is For Pharmacists who love patient-facing work.<br> You didn't become a pharmacist to count pills.<br> You want to use your clinical training in a role where it shows up every day in conversations with real patients, families, and care teams.<br> Customer-first operators.<br> You believe a single phone call can make or break a relationship, and you take that seriously on every call.<br> Strong communicators.<br> Your written and spoken English is polished and warm.<br> Administrators and families should hang up the phone with you feeling better than when they called.<br> Process-minded.<br> You follow playbooks, log details accurately, and don't drop tasks — ever.<br> Accountable.<br> You don't pass the monkey.<br> If it's yours, it's yours until it's closed.<br> Night owls on a US schedule.<br> You're genuinely okay with working US Pacific hours from Egypt, and living on a US work calendar — including US holidays and US business days.<br> On US time, fully.<br> Your work calendar runs on the US Pacific week.<br> You'll take time off when your facilities take time off — Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest.<br> This isn't a perk we bolted on; it's how the job works.<br> Base salary: $600 USD/month, plus monthly performance bonus tied to SLA adherence, customer satisfaction, and task resolution metrics.<br> We are currently hiring for the following shifts: Day (9AM–5PM PST / 7PM–3AM Egypt) Evening (5PM–1AM PST / 3AM–11AM Egypt) Overnight (1AM–9AM PST / 11AM–7PM Egypt) US holiday calendar — you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> B.Pharm or PharmD degree from an accredited Egyptian university.<br> 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO.<br> New graduates with strong English and customer orientation will be considered.<br> Fluent written and spoken English.<br> Neutral accent preferred; clarity and warmth required.<br> Willingness and ability to work US Pacific Time hours US holiday calendar.<br> This team observes US federal holidays, not Egyptian holidays.<br> You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).<br> Strong comfort with modern tools — CRM, task management, communication platforms — and an AI-forward mindset.<br> Care Partners work alongside AI daily.<br> Detail-oriented, process-disciplined, and calm under pressure.<br> Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.<br> Based in Egypt with valid work authorization.<br> Nice to Have Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).<br> Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.<br> Experience in a Primary/Secondary account coverage model or named-account service model.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte. Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. Connect to your skills and professional experience. You need: A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. 0 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting. Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. A strong academic record. Proficiency in English, both written and spoken, is essential. A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. Being passionate about the latest technology trends and developments. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to articulate ideas clearly. A proactive attitude and the ability to work effectively in a collaborative team environment. Preferred Skills: Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Syst mes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts). Required Software Skills Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). Connect to your service line Technology &amp; Transformation. Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, T&amp;T Our commitment to you Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025.</p><p>0 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting.</p><p>Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery.</p><p>A strong academic record.</p><p>Proficiency in English, both written and spoken, is essential.</p><p>A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships.</p><p>An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context.</p><p>Being passionate about the latest technology trends and developments.</p><p>Excellent analytical and problem-solving skills.</p><p>Strong communication and interpersonal skills, with the ability to articulate ideas clearly.</p><p>A proactive attitude and the ability to work effectively in a collaborative team environment.</p><p>Preferred Skills:</p><ul><li>Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience.</li><li>Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Syst mes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions</li><li>Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings.</li><li>Data management principles and core information technology concepts, with the ability to apply them in an enterprise context.</li><li>Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts).</li></ul><p>Required Software Skills</p><p>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).</p><p></p></section>

"Bring your spark, make your mark"<br>At Incandesce Pharmaceuticals, we believe that PEOPLE WHO MAKE THE DIFFERENCE accordingly they are the most important asset we have Stemming from that, we have a current opening for which we invite interested and eligible candidates to apply, namely Medical Representatives as per the following details:<br>Designation: Medical Representative Job Grade: s F001/s F002Territory: Nasr City Territory: Dokki & Mohandseen<br><br>Interested candidates can apply as well via: hr@incandesce.net<br>Job Description A. Essential Duties and Responsibilities:1. Business Knowledge:Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies including Incandesce products, strategies, skills and organization Understand regional and territory’s business objectives and strategies through participating in Cycle and Sales Meetings Attend business meetings and team building activities, share professional promotion experiences, market intelligence with the team and support manager to achieve overall team objectives Proactively participate in business knowledge and skills learning as required by the company. And effectively apply knowledge and skills into day-to-day professional promotion activities Understand customer medical diagnosis and application on Incandesce’s products, submit reports as required by the company in a timely manner Establish and develop professional relationship with customers- Build a constructive and effective external network Detail products in priorities of customers specialty and type of patient profiles2. Strategy Implementation:Execute the visiting plan to determined targeting, coverage and frequency targets Build relationships with target customers to gain product endorsement to generate sales Manage multiple tasks and projects at the same time in accordance with the deadlines and objectives as stated in the Sales Action Plan Provide the customers with the needed information and services Evaluate and interpret sales results of own products and territory Evaluate all activities based on ROI3. Territory Management:Timely and correctly record related information into CRM system per company standards (like call frequency and coverage, meetings, and medical information provision quality, etc). Support manager to ensure the efficiency of systems and processes that enable field-force performance to be reviewed and assessed in both qualitative and quantitative means Organize and attend a fixed number of “events” focusing on the company’s strategic intent Act in line with territory ownership spirit and mind set Provide historical records by maintaining records on area and customer sales. Contribute to team effort by accomplishing related results as needed Give complete, comprehensible and accurate feedback containing all significant events in the territory Job Requirements B. Qualification/Knowledge/Experience:Level of education: Life Science Degree (Pharmacy, Veterinary or Science) Experience : Previous experience of Pharmaceutical promotion is essential Language : Good command of English IT Literacy : Basic knowledge of MS-Office Why Incandesce Pharmaceuticals? At Incandesce , we have inexhaustible and sustainable commitment to talents through engaging and developing them in a career-growth driven organizational culture. With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. You can follow us via:https://www.linkedin.com/company/incandesce-pharma/?view AsMember=true<br>Website :https://www.incandesce.net/

Company Description Al Shal Automotive is an established automotive business founded in 1978 in Tanta by Yousef Al Shal, with current operations in both Tanta and Cairo. The company is an authorized 3S (sales, service, spare parts) partner for Chevrolet and MG, and also supports Eurorepar and Peugeot. As a multi-brand operation, Al Shal Automotive offers customers a complete range of services from vehicle purchase to after-sales support. Team members work in a dynamic environment focused on delivering reliable, high-quality automotive services and building long-term customer relationships.<br>Role Description The Retail Sales Advisor is a full-time, on-site role based across Al Shal Automotive Group showrooms in Nasr City, El Shorouk City, Ismailia Desert Road, Suez, and Tanta. The individual in this position will welcome customers to the showroom, actively identify their needs, present suitable vehicle options, and clearly explain features, benefits, prices, and financing or promotional offers. The role includes preparing and following up on quotations, guiding customers through test drives, coordinating with the finance and service teams, and supporting completion of sales documentation. The advisor will maintain product knowledge across Chevrolet, MG, and other supported brands, ensure the showroom is well-organized and presentable, and proactively follow up with existing and potential customers to drive sales and repeat business. Daily responsibilities also include handling customer inquiries, resolving concerns promptly, and contributing to a positive, professional customer experience.<br>Responsibilities· Welcome customers and provide a professional, customer-focused showroom experience.· Identify customer needs, preferences, and budget to recommend suitable vehicles.· Present vehicle features, specifications, benefits, prices, financing options, and available promotions.· Conduct and coordinate vehicle test drives for customers.· Prepare quotations and follow up with customers to support conversion.· Manage leads and maintain regular follow-up with potential and existing customers.· Guide customers through the sales process, including quotations, negotiations, contracts, and delivery.· Coordinate with Finance, Insurance, Service, and other relevant departments to ensure smooth completion of sales.· Support the preparation and completion of required sales documentation.· Maintain strong and up-to-date product knowledge across Chevrolet, MG, Peugeot, Opel, Changan, Mitsubishi, Proton, and other supported brands.· Achieve assigned monthly sales targets and contribute to overall showroom performance.· Handle customer inquiries and concerns professionally and ensure timely resolution.· Maintain accurate customer and lead information in the relevant systems.· Maintain a professional appearance and ensure a high standard of customer service within the showroom.· Build long-term customer relationships and proactively identify opportunities for repeat and referral business.· Stay updated on new vehicle models, specifications, pricing, promotions, financing options, and market developments.<br>Requirements· Bachelor's degree, preferably in a related field.· Minimum 2 years of experience in automotive sales, preferably within a dealership or authorized automotive distributor.· Proven experience selling vehicles in a showroom environment.· Good understanding of the full automotive sales cycle.· Experience with vehicle financing and insurance procedures.· Strong customer service and communication skills.· Basic English proficiency, particularly in automotive product and specification terminology.· Valid driving license, preferable.· Presentable, professional, and customer-focused personality.· Ability to work in a target-driven environment.· Willingness to work retail hours, including weekends.

Company Description Al Shal Automotive is an established automotive business founded in 1978 in Tanta by Yousef Al Shal, with current operations in both Tanta and Cairo. The company is an authorized 3S (sales, service, spare parts) partner for Chevrolet and MG, and also supports Eurorepar and Peugeot. As a multi-brand operation, Al Shal Automotive offers customers a complete range of services from vehicle purchase to after-sales support. Team members work in a dynamic environment focused on delivering reliable, high-quality automotive services and building long-term customer relationships.<br>Role Description The Retail Sales Advisor is a full-time, on-site role based across Al Shal Automotive Group showrooms in Nasr City, El Shorouk City, Ismailia Desert Road, Suez, and Tanta. The individual in this position will welcome customers to the showroom, actively identify their needs, present suitable vehicle options, and clearly explain features, benefits, prices, and financing or promotional offers. The role includes preparing and following up on quotations, guiding customers through test drives, coordinating with the finance and service teams, and supporting completion of sales documentation. The advisor will maintain product knowledge across Chevrolet, MG, and other supported brands, ensure the showroom is well-organized and presentable, and proactively follow up with existing and potential customers to drive sales and repeat business. Daily responsibilities also include handling customer inquiries, resolving concerns promptly, and contributing to a positive, professional customer experience.<br>Responsibilities Welcome customers and provide a professional, customer-focused showroom experience. Identify customer needs, preferences, and budget to recommend suitable vehicles. Present vehicle features, specifications, benefits, prices, financing options, and available promotions. Conduct and coordinate vehicle test drives for customers. Prepare quotations and follow up with customers to support conversion. Manage leads and maintain regular follow-up with potential and existing customers. Guide customers through the sales process, including quotations, negotiations, contracts, and delivery. Coordinate with Finance, Insurance, Service, and other relevant departments to ensure smooth completion of sales. Support the preparation and completion of required sales documentation. Maintain strong and up-to-date product knowledge across Chevrolet, MG, Peugeot, Opel, Changan, Mitsubishi, Proton, and other supported brands. Achieve assigned monthly sales targets and contribute to overall showroom performance. Handle customer inquiries and concerns professionally and ensure timely resolution. Maintain accurate customer and lead information in the relevant systems. Maintain a professional appearance and ensure a high standard of customer service within the showroom. Build long-term customer relationships and proactively identify opportunities for repeat and referral business. Stay updated on new vehicle models, specifications, pricing, promotions, financing options, and market developments.<br>Requirements Bachelor's degree, preferably in a related field. Minimum 2 years of experience in automotive sales, preferably within a dealership or authorized automotive distributor. Proven experience selling vehicles in a showroom environment. Good understanding of the full automotive sales cycle. Experience with vehicle financing and insurance procedures. Strong customer service and communication skills. Basic English proficiency, particularly in automotive product and specification terminology. Valid driving license, preferable. Presentable, professional, and customer-focused personality. Ability to work in a target-driven environment. Willingness to work retail hours, including weekends.