Cctv Jobs

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone’s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers. The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p> <h4>Job profile</h4> <ul> <li>Develop, implement and maintain security policies, standards and procedures in alignment with industry best practices and compliance requirements for the customers.</li> <li>Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards.</li> <li>Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met.</li> <li>Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives.</li> </ul> <p><strong>Project management:</strong></p> <ul> <li>Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder management:</strong></p> <ul> <li>Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance.</li> <li>Foster a collaborative and high-performance culture within the security delivery team.</li> <li>Conduct regular performance reviews and coaching sessions for team members.</li> <li>Drive innovation by exploring and adopting cutting-edge security tools and methodologies.</li> </ul> <p><strong>Risk management:</strong></p> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints.</li> <li>Identify potential risks to security delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g., sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance and auditing:</strong></p> <ul> <li>Ensure the security delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>10 years experience with at least 5 years as a security delivery manager.</li> <li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills.</li> <li>Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives.</li> <li>Excellent command of Arabic and English.</li> <li>Extensive experience managing large-scale security programs and projects across diverse environments.</li> <li>Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security.</li> <li>Experience with managing service delivery in a fast-paced, complex environment and experience in managing large-scale multi-disciplinary service delivery teams.</li> <li>Must have technical and professional qualifications:</li> <li>Strong understanding of ICT systems integration methodologies.</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.</li> <li>Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy).</li> <li>Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p><strong>Database management:</strong> Backend developers design and manage the database systems that store and retrieve data for the application. This includes creating, optimizing, and maintaining database schemas, writing database queries, and ensuring data integrity and security.</p> <p><strong>API development:</strong> Backend developers build and maintain application programming interfaces (APIs) that allow the frontend and other services to communicate with the backend. This involves designing RESTful or GraphQL APIs, implementing endpoints, and handling data requests and responses.</p> <p><strong>Server-side logic:</strong> They write the server-side code that executes business logic and processes user requests. This may involve implementing user authentication, authorization, and business rules. They ensure that the application functions correctly and efficiently on the server.</p> <p><strong>Security and performance:</strong> Backend developers are responsible for implementing security measures to protect the application and its data, such as user authentication, encryption, and access control. They also optimize the server-side code and database queries to enhance application performance.</p> <p><strong>Integration:</strong> Backend developers often work on integrating third-party services and APIs into the application. This can include payment gateways, social media platforms, external databases, or other microservices.</p> <h4>Connect to your skills and professional experience</h4> <ul> <li>3 - 6 years of experience.</li> <li><strong>Python proficiency:</strong> You should have strong programming skills in Python. Be able to write clean, efficient, and maintainable code in this language.</li> <li><strong>Android development:</strong> Proficiency in Android app development, including building user interfaces, handling user input, and working with Android's APIs and components.</li> <li><strong>Server-side development:</strong> Excel in server-side development, including creating RESTful or GraphQL APIs, handling data processing and storage, and managing server infrastructure.</li> <li><strong>Database management:</strong> Experience in designing, querying, and managing databases, both on the mobile device (SQLite) and on the server (e.g., MySQL, PostgreSQL, or NoSQL databases).</li> <li><strong>Security best practices:</strong> Knowledge of security measures in mobile and server development, including authentication, authorization, data encryption, and protection against common security vulnerabilities.</li> <li><strong>API integration:</strong> Proficiency in integrating mobile apps with backend services, third-party APIs, and web services.</li> <li><strong>Performance optimization:</strong> Experience in optimizing mobile app and server performance to ensure efficient data retrieval, processing, and response times.</li> <li><strong>Cross-platform development:</strong> Familiarity with cross-platform development frameworks like Flutter or React Native, which allow the development of mobile apps for both Android and iOS using a single codebase.</li> </ul> <h4>Connect to your service line - Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p><strong>Database management:</strong> Backend developers design and manage the database systems that store and retrieve data for the application. This includes creating, optimizing, and maintaining database schemas, writing database queries, and ensuring data integrity and security.</p> <p><strong>API development:</strong> Backend developers build and maintain application programming interfaces (APIs) that allow the frontend and other services to communicate with the backend. This involves designing RESTful or GraphQL APIs, implementing endpoints, and handling data requests and responses.</p> <p><strong>Server-side logic:</strong> They write the server-side code that executes business logic and processes user requests. This may involve implementing user authentication, authorization, and business rules. They ensure that the application functions correctly and efficiently on the server.</p> <p><strong>Security and performance:</strong> Backend developers are responsible for implementing security measures to protect the application and its data, such as user authentication, encryption, and access control. They also optimize the server-side code and database queries to enhance application performance.</p> <p><strong>Integration:</strong> Backend developers often work on integrating third-party services and APIs into the application. This can include payment gateways, social media platforms, external databases, or other microservices.</p> <h4>Connect to your skills and professional experience</h4> <ul> <li>3 - 6 years of experience.</li> <li><strong>Python proficiency:</strong> You should have strong programming skills in Python. Be able to write clean, efficient, and maintainable code in this language.</li> <li><strong>Android development:</strong> Proficiency in Android app development, including building user interfaces, handling user input, and working with Android's APIs and components.</li> <li><strong>Server-side development:</strong> Excel in server-side development, including creating RESTful or GraphQL APIs, handling data processing and storage, and managing server infrastructure.</li> <li><strong>Database management:</strong> Experience in designing, querying, and managing databases, both on the mobile device (SQLite) and on the server (e.g., MySQL, PostgreSQL, or NoSQL databases).</li> <li><strong>Security best practices:</strong> Knowledge of security measures in mobile and server development, including authentication, authorization, data encryption, and protection against common security vulnerabilities.</li> <li><strong>API integration:</strong> Proficiency in integrating mobile apps with backend services, third-party APIs, and web services.</li> <li><strong>Performance optimization:</strong> Experience in optimizing mobile app and server performance to ensure efficient data retrieval, processing, and response times.</li> <li><strong>Cross-platform development:</strong> Familiarity with cross-platform development frameworks like Flutter or React Native, which allow the development of mobile apps for both Android and iOS using a single codebase.</li> </ul> <h4>Connect to your service line - Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<ul>\n<li>Data requirements gathering and client engagement.<\/li>\n<li>Being able to engage with the client to understand their pain points and requirements.<\/li>\n<li>Communicate solutions\/propositions effectively back to client\/team.<\/li>\n<li>Data analysis and pre-processing<\/li>\n<li>Collect and clean large datasets for machine learning projects.<\/li>\n<li>Explore data to identify patterns, anomalies, and potential insights.<\/li>\n<li>Pre-process data, including feature engineering and normalization.<\/li>\n<li>Algorithm development<\/li>\n<li>Design, develop, and implement machine learning algorithms.<\/li>\n<li>Experience with various machine learning models and techniques.<\/li>\n<li>Optimize algorithms for accuracy, efficiency, and scalability.<\/li>\n<li>Model training and evaluation<\/li>\n<li>Train machine learning models using collected data.<\/li>\n<li>Perform testing to validate models.<\/li>\n<li>Evaluate model performance using appropriate metrics and techniques.<\/li>\n<li>Fine-tune models to improve predictive accuracy.<\/li>\n<li>Data visualization<\/li>\n<li>Create informative data visualizations to communicate insights effectively.<\/li>\n<li>Familiarity with visualization libraries like Matplotlib, Seaborn, or data visualization software like Tableau, Power BI.<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<p>You're a natural problem solver: Collaboration is at the core of our culture, and we're seeking someone who excels in teamwork and brings out the best in their colleagues. You'll be a brilliant listener, promoting a culture of innovation and knowledge sharing. At Deloitte, we believe in giving our AI\/ML Engineers the autonomy they need to excel while upholding our high standards, integrity, and culture.<\/p>\n<ul>\n<li>10+ years of experience in data engineering \/ data science<\/li>\n<\/ul>\n<p><strong>Essentials:<\/strong><\/p>\n<ul>\n<li>Technical expertise: Mastery in AI and ML algorithms, frameworks (e.g., TensorFlow, PyTorch), and libraries.<\/li>\n<li>Data proficiency: Proficient in data collection, pre-processing, and analysis.<\/li>\n<li>Model mastery: Proven experience in developing and fine-tuning machine learning models.<\/li>\n<\/ul>\n<p><strong>Desirables:<\/strong><\/p>\n<ul>\n<li>Domain knowledge: Familiarity with deploying ML frameworks in industry.<\/li>\n<li>Research enthusiast: A strong interest in staying abreast of the latest AI\/ML advancements.<\/li>\n<li>Project leadership: Previous experience leading AI\/ML initiatives.<\/li>\n<\/ul>\n<p>Diversity is our strength, and we celebrate the individuality of our team members. At Deloitte, we embrace differences and encourage everyone to be their authentic selves. We believe that it's these differences that keep us strong, successful, and diverse. Join us and be a part of a team that values your uniqueness!<\/p>\n<h4>Connect to your service line - Technology and Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d<br>- Dan, Technology & Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo, Egypt Delivery Center <br><strong> Deloitte Innovation Hub I Order to Cash, Accounts Receivable Senior Accountant, Collection, Cairo, Egypt </strong> <br><strong> Connect to your career at Deloitte </strong> <br> Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal, Strategic Risk &amp; Transactions Advisory and Technology &amp; Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity </strong><br> We are seeking a Collections Associate Experienced to independently manage a moderately complex accounts receivable portfolio and serve as a subject matter expert (SME) for collections processes, tools, and escalation handling. This role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross-functional collaboration. The ideal candidate can mentor junior team members, manage escalations, and drive improvements that reduce rework and prevent dispute-driven payment delays. <br><strong> Key Responsibilities: </strong><br><ul> <li><strong> Portfolio Ownership (Complexity &amp; Impact): </strong> Independently manage a portfolio of moderately complex, higher-risk accounts (e.g., high-dollar balances, chronic late payers, multi-location customers, complex terms) to drive timely payment. </li> <li><strong> Advanced Collections Strategy: </strong> Develop account-level collection strategies (call cadence, prioritization, promise-to-pay management, escalation thresholds) aligned to policy and customer behaviour. </li> <li><strong> Exception &amp; Root Cause Resolution: </strong> Investigate drivers of delinquency (billing errors, pricing/contract misalignment, missing proof of delivery, master data issues, unapplied cash, dispute volume) and coordinate corrective actions to enable payment. </li> <li><strong> Escalation Management: </strong> Serve as an escalation point for analysts; lead moderately complex customer negotiations and internal alignment to remove payment blockers. </li> <li><strong> Payment Plans &amp; Negotiation: </strong> Define and manage payment plans, negotiate resolution paths, and secure commitments while balancing customer relationship health and financial risk. </li> <li><strong> Cross-Functional Collaboration: </strong> Partner with Billing, Disputes, Cash Application, Sales, Customer Service, and Operations to resolve blockers and reduce repeat delinquency. </li> <li><strong> Documentation &amp; Compliance: </strong> Maintain accurate records of contacts, commitments, and outcomes; ensure collections activities adhere to policies and applicable regulations. </li> <li><strong> Reporting &amp; Insights: </strong> Track and report portfolio KPIs (aging, delinquency, promise-to-pay attainment, DSO drivers, dispute blockers) and recommend actions to leadership. </li> <li><strong> Mentorship &amp; Enablement: </strong> Coach analysts on best practices (call/email effectiveness, negotiation, documentation, prioritization) and contribute to playbooks and standard work. </li> </ul><br><strong> Connect to your skills and professional experience </strong><br><strong> Qualifications and Skills: </strong><br><ul> <li><strong> Experience: </strong> 3 - 7 years of experience in a collections or accounts receivable role is required. </li> <li><strong> AR Knowledge: </strong> In-depth understanding of the end-to-end accounts receivable process, from invoicing to cash application. </li> <li><strong> Communication: </strong> Strong verbal and written communication skills, with the ability to communicate clearly and effectively with both internal and external stakeholders. </li> <li><strong> Technical Proficiency: </strong> Experience with accounting software (e.g., SAP, Oracle) and proficiency in Microsoft Office </li> <li><strong> Attention to Detail: </strong> A high degree of accuracy and attention to detail is essential. </li> <li><strong> Language Skills: </strong> Proficiency in English is desirable and fluency in additional languages as applicable (Mandarin, Japanese, Korean, Cantonese, Tagalog, Thai, Vietnamese, Khmer, Bahasa) is required to support our global customer base. </li> </ul><br><strong> Personal Independence </strong> <br> Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process. <br><strong> Our commitment to you </strong> <br> Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong> <br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls.<br>This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&amp;A support, and close/reporting activities.<br><b><b>About PwC ETIC - Egypt Technology and Innovation Centre </b></b><br>PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. <br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.<br><b><b>Corporate Culture &amp; Working Environment: </b></b><br>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. <br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.<br>Key Responsibilities<br>• Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&amp;A support, and month-end, quarter-end, and year-end close activities.<br>• Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.<br>• Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.<br>• Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.<br>• Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.<br>• Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.<br>• Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.<br>• Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.<br>• Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.<br>• Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.<br>• Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.<br>• Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.<br>• Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.<br>• Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.<br>• Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.<br>Qualifications:<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.<br>• 8-12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.<br>• Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.<br>• Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.<br>• Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.<br>• Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.<br>• Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.<br><strong><br>• German language proficiency is a plus.</strong><br>• Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.<br>Key Competencies<br>• Team leadership and coaching<br>• Client-service ownership<br>• Financial controllership discipline<br>• Issue management and escalation<br>• Delivery excellence mindset<br>• Process documentation and governance<br>• Analytical review and judgment<br>• Stakeholder communication<br>• Continuous improvement<br>• Adaptability in a regional delivery model<br><b>Suggested reporting line:</b> This role typically reports into the next senior level within Finance &amp; Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone’s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers.The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p><br><br><br><b>Job Profile</b> <br><ul> <li>Develop, implement &amp; maintain security policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</li> <li>Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards.</li> <li>Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met.</li> <li>Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives.<br><strong>Project Management:</strong></li> </ul> <ul> <li>Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.<br><strong>Stakeholder Management:</strong></li> <li>Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance.</li> <li>Foster a collaborative and high-performance culture within the security delivery team.</li> <li>Conduct regular performance reviews and coaching sessions for team members.</li> <li>Drive innovation by exploring and adopting cutting-edge security tools and methodologies.<br><strong><br>Risk Management: </strong></li> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints.</li> <li>Identify potential risks to security delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients. <br><strong>Compliance &amp; Auditing:</strong></li> <li>Ensure the security delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</li> </ul><br><br><b>Comptencies and Qualifications</b> <br><ul> <li>10 Years Experience with at least 5 years as a security delivery manager.</li> <li>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field</li> <li>Strong communication, interpersonal and presentation skills</li> <li>Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives.</li> <li>Excellent command of Arabic and English</li> <li>Extensive experience managing large-scale security programs and projects across diverse environments.</li> <li>Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security.</li> <li>Experience with managing service delivery in a fast-paced, complex environment &amp; experience in managing large-scale multi-disciplinary service delivery teams<br>Must have technical / professional qualifications:</li> <li>Strong understanding of ICT systems integration methodologies</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.</li> <li>Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy).</li> <li>Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte. Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. Connect to your skills and professional experience. Preferred Skills: Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts) Required Software Skills Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). Hands-on experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systems ENOVIA/3DEXPERIENCE, Or other enterprise PLM solutions. Connect to your service line Technology &amp; Transformation. Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, T&amp;T Our commitment to you Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we ll take your wellbeing seriously, too. Because it s only when you re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we ll make sure it never stops growing. Whether it s from the complex work you do, or the people you collaborate with, you ll learn every day. Through world-class development, you ll gain invaluable technical and personal skills. Whatever your level, you ll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you ll experience a purpose you can believe in and an impact you can see. You ll be free to bring your true self to work every day. And you ll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor s degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. 3-7 years of relevant experience in technical or techno-functional roles, with a strong preference for backgrounds in product engineering, PLM implementations, data analytics, or consulting-led transformations. Hands-on experience in PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. A strong academic record. Proficiency in English, both written and spoken, is essential. A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. Being passionate about the latest technology trends and developments. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to articulate ideas clearly. A proactive attitude and the ability to work effectively in a collaborative team environment.</p><p></p></section>

ABOUT ABDUL LATIF JAMEEL<br>Abdul Latif Jameel… a place to realize your potential. Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including, Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945 Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br>About The Role<br>Lead the end-to-end design, configuration, integration, deployment, and stabilization of SAP Success Factors Employee Central (EC) across a multi-country rollout. The consultant will own solution quality from global-template decisions through country localization, testing, cutover, and hypercare, while remaining personally hands-on in the system. The initial delivery priority is Italy, Poland, and the United Kingdom. The role will then extend the approved global template to Algeria, Spain, China, and Japan, balancing global consistency with statutory, regulatory, payroll, security, and data-privacy requirements in each country.<br>KEY ACCOUNTABILITIESOwn the EC workstream across discovery, fit-to-standard and localization workshops, solution design, configuration, integration, testing, deployment, cutover, hypercare, and transition to support. Translate the global HR operating model into a scalable EC global template, clearly separating globally governed design from justified country-specific deviations. Configure and govern Foundation Objects, Generic Objects/MDF, Corporate and HRIS Data Models, country-specific fields, associations, picklists, validations, and effective-dated behavior. Design and configure business rules, workflows, event reasons, event derivation, alerts, notifications, and approval routing for hire-to-retire processes. Configure Position Management, organizational structures, incumbency and vacancy rules, position-to-job relationships, synchronization, and position-based workflows. Configure People Profile and relevant employee data sections, UI rules, field visibility, localization, and auditable data access. Configure Time Off and absence processes where in scope, including time types, work schedules, holiday calendars, accruals, eligibility, workflows, and downstream hand-offs. Design and implement Role-Based Permissions (RBP), target populations, permission groups, delegated access, privacy controls, and segregation-of-duties considerations. Define operational, audit, and reconciliation reporting using standard EC reporting tools; support dashboard or analytics requirements where applicable. Lead data migration strategy, templates, extraction/mapping, cleansing rules, transformation, load cycles, validation, reconciliation, defect resolution, and business sign-off. Prepare and lead system integration testing (SIT), support user acceptance testing (UAT), manage traceability and defects, and verify end-to-end scenarios across HR, identity, payroll, and downstream systems. Own cutover planning and rehearsals, production readiness, go-live execution, hypercare triage, stabilization, handover, and knowledge transfer. Control EC configuration promotion and release/transport management across environments, including change logs, dependencies, regression impact, release notes, and rollback considerations. Produce and maintain high-quality functional and technical documentation, including solution designs, configuration workbooks, field mappings, integration specifications, test evidence, cutover plans, operating procedures, and support guides.<br>Geographic Scope<br>Phase 1 — priority: Italy, Poland, United Kingdom. Immediate design authority and hands-on EC localization. Evidence of recent implementation delivery in these countries is a primary screening requirement. Phase 2 — extension: Algeria, Spain, China, Japan. Template extension with local legal, data, language, identity, payroll, integration, and operational requirements assessed and configured country by country.<br>QUALIFICATIONS & EXPERINCE<br>Bachelor’s degree (or recognized equivalent) in Information Technology, Computer Science, Engineering, or a closely related discipline is mandatory. Current SAP Success Factors Employee Central certification is mandatory and must be valid/verifiable at the time of submission and throughout the engagement, subject to SAP certification-maintenance requirements.8–12+ years of SAP HCM and/or SAP Success Factors experience, with at least 5 years of deep, recent Employee Central implementation experience. Minimum four full-cycle EC implementations, including at least two delivered as the hands-on EC lead or senior solution/configuration lead. Demonstrable production implementations in multiple countries named in this description. Italy, Poland, and the United Kingdom are the priority and must be evidenced clearly in the candidate profile. Strong understanding of global HR data, effective dating, employee lifecycle processes, organization and position structures, payroll touchpoints, security, auditability, and data governance. Proven ability to work directly with HR, IT, payroll, legal, privacy, information security, enterprise architecture, integration teams, local country teams, and third-party vendors. Professional English communication and documentation skills; Italian, Polish, Spanish, Arabic, Chinese, or Japanese language capability is advantageous but not mandatory unless required by the assignment. Ability to travel to rollout locations and work across European and Asian time zones as agreed for the engagement.<br>Mandatory Hands-on Skills EC core configuration Foundation Objects; MDF/Generic Objects; Corporate and HRIS Data Models; country-specific fields; picklists; associations; effective dating; UI configuration. Process automation Business rules; workflows; event reasons; event derivation; notifications; validations; hire-to-retire process configuration. Organization & profile Position Management; organizational structures; People Profile; field visibility; synchronization; delegated access. Time & absence Time Off/absence configuration where applicable, including calendars, schedules, time types, accruals, eligibility, workflows, and integrations. Security & reporting RBP design/configuration; target populations; privacy-aware access; audit and reconciliation reporting. Identity & SSOIAS/IPS; SAML/SSO; Active Directory/Entra ID; attribute/claim mapping; JML; provisioning and deprovisioning; troubleshooting. Integration OData/APIs; Integration Center; CSV/SFTP/file interfaces; mappings; testing; monitoring; error handling; reconciliation; CPI collaboration. Delivery execution Migration and validation; SIT/UAT; cutover; hypercare; release/transport management; technical and functional documentation.<br>Preferred Skills & Certifications Current SAP Success Factors Employee Central Payroll certification, together with hands-on Employee Central Payroll implementation and integration experience; multi-country payroll delivery experience is highly desirable. SAP Integration Suite / Cloud Integration (CPI) familiarity sufficient to shape patterns, review mappings, analyze failures, and collaborate with integration developers. Experience integrating EC with Employee Central Payroll, SAP HCM payroll, and/or third-party payroll providers across multiple jurisdictions. Knowledge of Success Factors reporting and analytics, data-retention management, audit controls, and privacy-by-design practices. Experience with multilingual/global deployments, works councils, change management, training, and transition to managed services or internal support teams. Familiarity with other Success Factors modules and cross-module impacts, particularly Recruiting/Onboarding, Time, Compensation, Talent, and Learning. Leads design workshops decisively, asks detailed configuration questions, and converts ambiguous local needs into testable requirements and sustainable EC solutions. Balances global-template governance with legitimate statutory and operational localization; challenges unnecessary customization with evidence and alternatives. Communicates effectively from configuration specialists to executives, making dependencies, risks, decisions, and trade-offs visible early. Works collaboratively while retaining clear ownership for EC design quality, documentation, delivery commitments, and issue resolution. Coaches internal team members, conducts configuration/design reviews, and transfers knowledge so the solution remains supportable after handover. Operates with strong attention to detail, confidentiality, cultural awareness, and accountability across distributed international teams.<br>WHY JOIN ABDUL LATIF JAMEEL<br>Set up business from ground. Be part of a globally respected, family-owned organization with 80 years of pioneering history Work across diverse cultures and geographies with real international exposure Join a people-first culture built on Respect, Continuous Improvement, Pioneering Spirit, and Empowerment<br>READY TO MAKE YOUR MARK?<br>If you are ready to grow, contribute, and realize your potential within one of the region's most respected organizations — we would love to hear from you. Apply now!

About Us<br><br>Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence. We've evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise. We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling. This is made possible by relying on 3 pillars of excellence:<br><br>350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona) Our proprietary AI orchestrator Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions<br><br>Ready to kick start your career with us?<br><br>Why Infomineo? Here's what sets us apart:<br><br>Shape the Future of Business Insights: You will be at the forefront, leading the design and implementation of AI-driven solutions that automate tasks and drive efficiency across our entire service spectrum (Business Research, Content, Design, and Data Analytics) Work with Global Leaders: Our clients are industry leaders — Fortune 500s, top consultancies, governments, and NGOs. You will take ownership of delivering technical solutions that directly support their success Lead in AI & Technology: We foster continuous learning and technical excellence. You will stay ahead of the latest advancements in AI and software engineering, and actively drive innovation across the team Thrive in a Collaborative Culture: We value intellectual curiosity, leadership, and a can-do attitude. You will be encouraged to mentor others, contribute strategic ideas, and make a lasting impact on the company's growth<br><br>About this role:<br><br>We are seeking an experienced and technically strong individual to join us as Senior AI Software Engineer. In this role, you will take ownership of designing, developing, and deploying AI-powered data products and analytical applications that serve our internal teams and global clients. You will lead data science and AI initiatives, define best practices for applied AI and analytical solution development, and collaborate closely with engineering, product, and business stakeholders. While the role is primarily data science and AI-focused, you will also leverage your full-stack development background to build production-ready applications, integrate AI capabilities, and support cloud-based deployment.<br><br>Key Responsibilities:<br><br>Data Science, AI & Applied R&D:<br><br>Lead the design and development of AI-powered analytical solutions, data products, and intelligent applications that solve complex business problems Translate business and client requirements into data science approaches, AI workflows, and scalable technical solutions Design, prototype, and productionize machine learning, LLM, and generative AI solutions with a focus on business value, reliability, and usability Own the architecture of Retrieval-Augmented Generation (RAG) pipelines, including document processing, vectorization, semantic search, evaluation, and query optimization for enterprise use cases Design and implement complex AI-powered features by integrating LLM APIs and services using frameworks such as Lang Chain or equivalent, with a focus on reliability, accuracy, and performance in production Design, implement, and maintain Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and data sources, enabling context-aware and extensible AI solutions Develop evaluation frameworks, monitoring approaches, and observability practices for LLM-powered systems to ensure quality, transparency, and continuous improvement Apply advanced prompt engineering, embedding strategies, and vector database management techniques to improve the performance of AI solutions Integrate AI outputs into analytical workflows, dashboards, reporting tools, and client delivery pipelines<br><br>Full-Stack Application Development:<br><br>Design and contribute to the development of production-grade AI and data applications, primarily using Python and backend frameworks such as Fast APIBuild or support frontend interfaces using modern frameworks such as React, Next.js, or Vue to make AI and data products accessible to business users and clients Collaborate with software engineers to define scalable application architectures, API standards, and integration patterns Develop and maintain REST API integrations with third-party AI services, enterprise Saa S platforms, internal tools, and external data sources Ensure that data science prototypes are translated into maintainable, secure, and scalable production solutions Participate in code reviews, define technical best practices, and contribute to a high-quality engineering and data science culture<br><br>Cloud, Deployment & MLOps:<br><br>Support the containerization and cloud deployment of AI and data applications, preferably on Google Cloud Platform using GKE and Artifact Registry, while remaining adaptable to other cloud environments Design and maintain CI/CD pipelines using Git Hub Actions or equivalent tools to ensure reliable and repeatable releases Apply MLOps and LLMOps practices to manage experimentation, deployment, monitoring, and continuous improvement of AI systems Collaborate with engineering and infrastructure teams to ensure the reliability, scalability, and performance of production environments Proactively identify performance bottlenecks in AI workflows, data pipelines, application layers, and infrastructure Technical Leadership & Collaboration:Lead applied AI and data science initiatives from discovery and prototyping through production deployment Mentor junior data scientists, AI engineers, and developers on data science methods, AI integration, coding practices, and production readiness Work closely with product teams, consultants, analysts, and non-technical stakeholders to ensure solutions are aligned with business needs Define standards and best practices for AI solution design, evaluation, documentation, and delivery Communicate complex technical concepts clearly to both technical and non-technical audiences<br><br>Qualifications:<br><br>4 to 6 years of experience in data science, AI development, applied machine learning, or related technical roles, with hands-on experience delivering production-grade AI or data products Strong proficiency in Python, with experience using data science, machine learning, and AI libraries and frameworks Solid full-stack development background, including experience with backend frameworks such as Fast API and modern frontend frameworks such as React, Next.js, or Vue Deep understanding of LLMs, RAG architectures, generative AI workflows, and production-grade AI service integration, including tools such as Open AI, Gemini, Lang Chain, or equivalent Proven experience designing and implementing Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and enterprise data sources Experience building analytical workflows, dashboards, data pipelines, or AI-powered decision-support tools in a client delivery or enterprise context Hands-on experience with Docker and cloud deployment on at least one major cloud platform such as GCP, AWS, Azure, or equivalent Familiarity with container orchestration, artifact management, CI/CD pipelines, Git Hub Actions, Git Ops workflows, and branching strategies Strong understanding of LLM observability, AI evaluation, performance monitoring, and production reliability practices Demonstrated ability to lead technical initiatives, mentor junior team members, and collaborate effectively with product teams and business stakeholders Bachelor's or Master's degree in Data Science, Computer Science, Software Engineering, Statistics, Applied Mathematics, or a related field<br><br>Preferred Skills:<br><br>Experience with agentic AI frameworks such as Lang Graph or similar orchestration tools for building multi-step AI workflows Knowledge of advanced prompt engineering, vector database management, embedding model optimization, and AI evaluation techniques Experience with MLOps or LLMOps practices, including experiment tracking, model monitoring, and AI quality evaluation Experience with Infrastructure as Code tools such as Terraform or Pulumi Experience designing data models, analytical pipelines, or BI/dashboard solutions Relevant certifications such as Google Cloud Professional Data Engineer, Google Cloud Professional Machine Learning Engineer, Google Cloud Professional Developer, or similar cloud and AI credentials<br><br>What we offer:<br><br>A competitive compensation and benefits package The opportunity to lead AI, data science, and technology initiatives with real global impact A dynamic and supportive work environment that values leadership, innovation, and your contributions Continuous learning and professional development opportunities to propel your career forward in AI, data science, and technology<br><br>Application Process:<br><br>Candidates are invited to submit a resume, cover letter, and any relevant portfolio, Git Hub links, or project examples showcasing their experience in data science, AI solution development, full-stack application development, and cloud deployment. Shortlisted candidates will undergo a technical assessment and interview to demonstrate their data science expertise, AI implementation skills, full-stack capabilities, and technical leadership potential.<br><br>Infomineo: Where brilliant minds meet to shape the future of business.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Recruitment Fraud Alert</strong></p><br><br> <p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. &nbsp;</p><br><br> <p><strong>What to know:</strong></p><br><br> <ul> <li>Commvault does&nbsp;<em>not</em>&nbsp;conduct interviews by email or text.</li> <li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li> </ul> <p>If you suspect a recruiting scam, please contact us at <u>wwrecruitingteam@commvault.com&nbsp;</u></p><br><br> <br> <p><strong>About Commvault</strong>&nbsp;</p><br><br> <p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.&nbsp;</p><br><br><br> <br> <p><strong>Success Account Manager (Spanish Speaker)</strong></p><br><br> <p><strong>Location: Hybrid, New Cairo, Egypt</strong></p><br><br> <br> <p>As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer’s business forward. We’re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge.</p><br><br> <p>We are looking for a Success Account Manager to join us on a full-time basis in Egypt!</p><br><br> &nbsp; What you will do: <p>The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations.</p><br><br> <p>The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers.</p><br><br> <br> How you will make a difference: <ul> <li>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals.</li> <li>Leverage internal teams to deliver to customers' needs.</li> <li>Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set.</li> <li>Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out</li> <li>Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region</li> <li>Incident management participating in follow the sun coverage through regional handovers.</li> <li>Weekly cadence meetings, best practice recommendations</li> <li>Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success.</li> <li>Capable of building initial relationship and growing the relationship into other groups and partners of the account</li> <li>Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management.</li> <li>Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state.</li> <li>Deep understanding of the various verticals and the business need Commvault is fulfilling – training, success planning, establishing metrics of success, etc. as it relates.</li> <li>Hungry for ongoing education opportunities that are offered for Commvault products.</li> <li>Understands the technology from a user’s perspective and help the customer identify the best ways for the intended business use of that technology.</li> <li>Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc.</li> <li>Understand and capable of influence customer advocacy needs.</li> <li>Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</li> </ul> Who you are: <ul> <li>Engineering Degree or equivalent is desired.</li> <li>Up to 4 years’ experience within a Support, Customer Success, Account, or Relationship Manager role.</li> <li><strong>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</strong></li> <li>Strong understanding of data management, backup, and recovery solutions.</li> <li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li> <li>Consulting experience with data centre operations</li> <li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li> <li>Ability to bridge technology and business goals to provide productive solutions.</li> <li>Must have the ability to grasp new technical information quickly.</li> <li>Project Management experience</li> <li>Strong written and oral communication skill</li> <li>Demonstrated customer service, leadership and team interaction skills are required.</li> <li>Ability to handle various tasks and work well in a tense environment.</li> <li>Flexibility to work in a fast-paced and demanding work environment.</li> <li>Ability to convey technical information to business centric audiences.</li> <li>Be able to collaborate closely with various customer teams – technical, management and Executives.</li> </ul> &nbsp; Technical knowledge/experience: <ul> <li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li> <li>Working knowledge of WAN technologies and TCP/IP networking</li> <li>Working knowledge of Windows/Unix/Netware/Linux</li> <li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li> <li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li> <li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li> <li>Working knowledge of clustering or databases</li> <li>Working knowledge of disaster recovery and design capabilities</li> <li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li> <li>Ability to read and interpret complex diagrams and specification requirements.</li> </ul> &nbsp; Skills and experience that could set you apart: <ul> <li>Commvault Product knowledge is desirable but not essential.</li> <li>Business Administration Training and Project Management Training will be a plus.</li> </ul> &nbsp; You will love working here because: <ul> <li>We offer an attractive compensation and benefits package.</li> <li>Employee stock purchase plan (ESPP)</li> <li>Continuous professional development, product training, and career pathing eg. Commvault Certifications</li> <li>Good company environment to work in with some of the best talent around!</li> <li>An all-embracing company culture, an opportunity to join our Employee Resource Groups</li> </ul> &nbsp; <p>Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world!</p><br><br> <br> <p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work.</p><br><br> <br> <br> <br> <p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.</p><br><br> <p>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email <span>accommodations@commvault.com</span>&nbsp;For any inquiries not related to an accommodation please reach out to&nbsp;<span>wwrecruitingteam@commvault.com</span>.</p><br><br> <br> <p>Commvault's Privacy Policy </p><br><br> <br> <br><br> </div>

Key Accountabilities: - Lead the Go-to-Market (GTM) strategy for all new app features and the upcoming total app revamp.- Own & steer the integration of all financial services activities on e& money application- Own the Content Management System (CMS); manage the daily lifecycle of banners, splash screens, and promotional real estate.- Conduct continuous A/B testing on icon placements and UI layouts to optimize customer engagement and click-through rates (CTR).- Develop & execute the e& money app calendar focusing on all financial services use cases- Collaborate with cross-functional teams of commercial product managers, UX, IT, etc & to develop integrated one single app & delivers key messages customized to target each customer segment on the app- Responsible for e& money app KPIs designed to increase the conversion rate in each touchpoint on the customer funnel- Design & launch the app promotional & incentive platforms to push consumer adoption & achieve conversion- Develop and manage gamification frameworks (streaks, badges, rewards) to increase app "stickiness" and DAU/MAU ratios.- Own the app experience for different verticals & accountable for maintaining different industries digital standards- Build the after sales support & complaint handling processes, SLAs, Compensation matrix jointly with Business owners, Merchants & Customer Care- Monitor the relative performance, new launches & in app digital experience to ensure being at par with diversified market players- Scout the market for adequate smart enablers to be equipped in e& money app to support being a single platform- Mange the team responsible for E2E testing and sign-off all the app projects along with app release plan- Work closely with the IT team to ensure proper mapping of all developed use cases and setting the needed alarms to proactively detect any raised issues- Scout and equip e& money with the tools needed for upselling and Realtime triggers to ensure easier upselling and conversion along with tools required to upscale the app from mere service app to product based app- Own & set the super app upselling strategy & set the framework for in-app & out of app communication direction.- Lead and manage a team of Digital savvys, providing guidance, coaching, and feedback to ensure team engagement & development- Build and maintain relationships with external partners, vendors, and agencies to support marketing initiatives and drive business outcomes.<br>Qualifications & Experience:Minimum 8 years of work experience in App Management, Growth Marketing, or Product Operations (ideally within Fintech, E-commerce, or a high-growth startup) Good understanding of basic Digital Backend systems & technicalities Deep understanding of the Egyptian consumer landscape and digital payment behaviors. Expert-level experience with CMS tools, App Analytics (e.g., Mixpanel, Firebase, or Apps Flyer), and A/B testing platforms. Proven ability to manage "Business As Usual" (BAU) while simultaneously leading a major project revamp. Ability to translate raw data into actionable "growth hacks."

Job Title<br><br>Customer Support Specialist (Escalations)<br><br>Job Description<br><br>Resolve complex customer cases with professionalism and care.<br><br>About The Role<br><br>We are looking for a highly skilled Customer Support Specialist (Escalations) to join our Customer Experience team. In this role, you will manage complex customer inquiries and escalations, delivering exceptional service through effective problem-solving, strong communication, and sound decision-making.<br><br>You will take ownership of customer cases from start to finish, working closely with internal teams to ensure timely and satisfactory resolutions while maintaining a customer-first approach.<br><br>Key Responsibilities<br><br>Complex Case Management<br><br>Manage complex, high-priority customer cases from initial contact through final resolution. Serve as the primary point of contact for customers throughout the resolution process. Investigate issues, assess available solutions, and make informed decisions within established guidelines. Handle sensitive customer situations with professionalism, empathy, and discretion. Negotiate and mediate resolutions while balancing customer satisfaction and business objectives. Exercise sound judgment in resolving unique or non-standard situations.<br><br>Customer & Stakeholder Communication<br><br>Communicate clearly and professionally across multiple channels. Explain policies, procedures, and solutions in a simple and customer-friendly manner. Collaborate with cross-functional teams to resolve customer concerns efficiently. Escalate issues appropriately when required while ensuring timely follow-up.<br><br>Operational Excellence<br><br>Act as a subject matter expert for complex case handling and customer support processes. Identify recurring issues and provide recommendations for process improvements. Support pilot initiatives, new processes, and continuous improvement projects when applicable. Maintain accurate documentation while ensuring customer data confidentiality and compliance.<br><br>Qualifications<br><br>Required<br><br>Minimum of 1 year of experience in a call center, customer support, or a similar customer-facing role, or experience in a higher-level customer service position. Proven experience managing complex customer cases and escalations. Excellent conflict resolution, negotiation, and problem-solving skills. Strong written and verbal communication skills. Ability to prioritize, organize, and manage multiple cases in a fast-paced environment. High School Diploma or equivalent. Excellent English communication skills (C1/C2 proficiency). Strong computer literacy with the ability to quickly learn new systems and tools. Flexibility to work rotating shifts, weekends, and public holidays based on business needs.<br><br>Preferred<br><br>Bachelor's degree or equivalent. Experience within customer experience, hospitality, technology, or service-based industries. Experience working with CRM platforms and productivity tools. Strong analytical skills with the ability to identify trends and recommend improvements. Experience collaborating with cross-functional teams.<br><br>Core Competencies<br><br>Excellent communication and active listening. Customer-focused mindset with a passion for delivering outstanding service. Strong decision-making and sound judgment. Effective conflict resolution and negotiation skills. High attention to detail and organizational skills. Ability to perform under pressure while managing multiple priorities. Adaptability in a dynamic and evolving work environment. Commitment to maintaining customer confidentiality and data security.

Job Summary:<br>We are seeking a detail-oriented and motivated Remote Takeoff & Estimating Assistant (Electrical, Construction) to support our estimating team in preparing accurate electrical takeoffs, quantity calculations, and pricing proposals for construction projects. This role requires the ability to read and interpret construction drawings, analyze project scopes, and maintain organized project documentation. The ideal candidate has experience with construction takeoffs, strong Excel and Bluebeam skills, and a willingness to learn client-specific pricing and estimating methodologies. Success in this position requires excellent attention to detail, strong communication skills, adaptability, and the ability to work efficiently within established processes while supporting proposal development and project estimating activities.<br>Key Responsibilities:Perform electrical takeoffs from construction drawings. Enter and maintain quantity data in Excel spreadsheets. Interpret project scopes from plans and specifications. Assist in preparing estimates and pricing proposals. Support proposal development and final submission activities. Collaborate with management throughout the estimating process. Learn and follow client-specific estimating procedures. Review drawings and specifications to identify project requirements. Verify quantity takeoff accuracy and maintain organized project documentation. Communicate with internal team members to clarify scope, pricing, and proposal details. Perform other duties related to the position as assigned.<br>Qualifications & Requirements:Proficient level of English (written and spoken). Excellent professional and communication skills, allowing for effective collaboration with clients, vendors, and teammates. Experience with construction takeoffs. Ability to read and interpret construction, electrical, and mechanical drawings. Strong understanding of construction scopes and plan interpretation. Proficiency in Bluebeam and Microsoft Excel. Detail-oriented with strong numerical and analytical skills. Ability to assist with proposal preparation. Willingness to learn pricing methodologies from the client. Willingness to complete a client-provided assessment (Test Project). Excellent attention to detail and accuracy. Quick learner with the ability to adapt to new systems, software, and processes. Strong work ethic and commitment to meeting deadlines in a fast-paced environment. Comfortable working within structured processes and established workflows. Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management). Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach. Positive attitude and the ability to learn and adapt quickly. Ability to understand and follow established processes accurately with minimal supervision. Ability to work U. S. Eastern Time (New York) business hours and adapt to business needs. Interested in long-term career opportunities. Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.<br>Compensation & Benefits:100% remote work. Compensation in USD. Full-time position with 40 hours weekly. Please note that this is a long-term opportunity. Great work environment with potential for growth.

Job Summary:We are looking for an experienced Electrical Site Manager to lead and supervise electrical construction activities for HV/MV substations and energy infrastructure projects. The role will be responsible for ensuring that site activities are executed safely, efficiently, and in accordance with approved designs, specifications, quality standards, and project schedules.<br>Key Responsibilities:Lead site planning and mobilization for the electrical scope, reviewing contract documents, execution/mobilization plans, PQP, HSE plans, and manpower/equipment utilization to ensure site readiness. Coordinate pre-execution readiness through detailed schedules and two-week look-ahead plans; verify availability of drawings, materials, manpower, subcontractors, and tools/equipment, and close readiness gaps. Approve site operational requests (DCMR, ACCR, ETR, SFR, vehicles/safety, subcontractor approvals) within delegated limits; coordinate with support departments for timely provision. Oversee implementation of method statements, ITPs, and safe systems of work; approve SNAs and work permits; ensure compliance with HSE and quality controls prior to execution. Manage daily/weekly coordination and progress meetings with PM, TO, Construction, and QC; issue minutes, track decisions, and communicate risks and recovery plans to stakeholders. Control materials flow with TO, MC, and QC, including MIR approvals, IMR/SCIMR endorsement, MSR/SSR, SMH, and storage/handling compliance as per project procedures. Lead subcontractor performance management, ensuring scope compliance, Workfront allocation, progress verification, monthly evaluations, and payment approvals. Coordinate Technical Office deliverables including PRs/SCRs, shop/as-built drawings, variation inputs, subcontractor payments, and client invoices. Manage and supervise testing and commissioning activities, witnessing FATs/SATs, validating pre-commissioning readiness, and ensuring system energization approvals. Monitor site productivity, resource utilization, and cost exposure; approve site overtime, purchases, and time sheets to maintain cost and efficiency targets. Coordinate delay and claim documentation with PM, Planner, and Contracts; record inspection delays, instructions, stoppages, and dependencies with supporting evidence. Lead construction close-out, including snag list rectification, completion notifications, lessons learned, and final documentation/records retention in line with ISO requirements. Ensure compliance with the company’s Health, Safety, and Environment (HSE) policies, procedures, and regulations to maintain a safe working environment and prevent incidents or injuries.<br>Qualifications:Bachelor’s degree in Electrical Engineering (or equivalent). Post‑graduate project/construction management credential (e.g., PMP or equivalent); HV safety and protection/testing certifications.10–12 years of experience in a managerial position within the same field.<br>If interested, please send your updated resume in a PDF format to: jobs@madkour.com.eg mentioning the job title in the e-mail subject.

Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Job Description:Manage and develop a portfolio of customers and introduce new prospects Achieve assigned budget. Daily account management and handling customer complaints Monitor client’s daily transactions and handle compliance requirements Reactivate Dormant accounts while minimizing closed relations (attrition) Make calls to existing as well as prospect clients Boost Liabilities in his portfolio by attracting new deposits and fresh funds Maximize utilization of approved borrowing clients facility limits Maximize Trade Finance activity within his portfolio Enhance the Capital Market Activity of his portfolio and confirm all FX deals with CM team Spread, study & carefully analyze client financial statements, structure credit facilities & mitigate risks. Conduct full market analysis and assess client business. Discuss credit proposal with Risk Department Handle renewal of existing client facilities Follow up the receipt of clients documentation and handle any discrepancies Market Corporate Assets / liabilities, as well as the full range of CAE products and services. Actively contribute to synergies with other LOBsComply with CAE policies & procedures as well CBE directives and guidelines.<br>Qualifications Required:The ideal candidate should hold a Bachelor’s degree from a reputable university – Business or finance (Master’s or Credit Course or finance certification is a plus). Good knowledge of capital & money market including regulations & proceeds. Familiarity with Central Bank of Egypt guidelines & policies. Good knowledge of the outside market Strong financial & economic analytical capabilities. Strong selling and negotiation skills. Excellent English communication and written skills. Good Computer skills (word, excel & Power Point)3-4 years of banking experience in the same field.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent 360 is hiring an Oracle Financial Solution Architect to lead the design and architecture of Oracle Financial solutions across Oracle Fusion Cloud ERP and Oracle E-Business Suite (EBS) implementation and digital transformation projects Work Model: Hybrid.<br> Working Days: Sunday to Thursday.<br> Working Hours: 9:00 AM – 5:00 PM.<br> Location: Based in Egypt.<br> Travel: Potential onsite assignments in KSA or UAE based on project requirements.<br> Projects: Oracle Fusion Cloud ERP, Oracle EBS, ERP Transformation, and Digital Transformation.<br> Bachelor’s degree in Finance, Accounting, IT, Engineering, Business, or a related field .<br> 8–12+ years of experience in Oracle ERP Financials.<br> Strong experience in Oracle Fusion Financials and/or Oracle E-Business Suite (EBS) .<br> Proven experience in end-to-end Oracle Financials implementations .<br> Strong hands-on experience with multiple Oracle Financial modules.<br> Strong understanding of GL, AP, AR, FA, Cash Management, Tax, and financial reporting .<br> Strong understanding of accounting and finance business processes.<br> Experience in solution architecture, solution design, and Fit-Gap analysis .<br> Experience working on complex Oracle ERP transformation projects.<br> Strong understanding of Oracle integrations and enterprise architecture.<br> Experience with SIT, UAT, Cutover, and Go-Live .<br> Strong client-facing and stakeholder management experience.<br> Excellent analytical and problem-solving skills.<br> Excellent communication and presentation skills.<br> Excellent command of English ; Arabic is an advantage.<br> Key Responsibilities Lead end-to-end Oracle Financial solution architecture and design .<br> Analyze business requirements and translate them into scalable Oracle Financial solutions.<br> Lead requirement gathering and solution design workshops with Finance and business stakeholders.<br> Conduct Fit-Gap analysis and recommend Oracle best-practice solutions.<br> Design solutions across key Oracle Financial modules: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Cash Management Fixed Assets (FA) Tax Expenses Intercompany Financial Reporting Design and validate financial structures including Chart of Accounts, Ledgers, Legal Entities, and Business Units .<br> Ensure integration between Oracle Financials and other Oracle modules such as SCM, Procurement, Projects, HCM, and EPM .<br> Define integration requirements with external and third-party systems.<br> Coordinate with Oracle Technical, OIC, DBA, and Integration teams .<br> Support data migration strategy, mapping, validation, and reconciliation.<br> Review and validate functional and technical solution designs.<br> Provide architectural guidance to Oracle Financial consultants and project teams.<br> Lead and support CRP, SIT, UAT, Cutover, and Go-Live activities.<br> Support resolution of complex functional and cross-module issues.<br> Provide post-Go-Live stabilization and support.<br> Ensure solutions align with business requirements, Oracle best practices, and project standards.<br> Act as the primary Oracle Financial solution lead for client engagements.<br> Lead presentations and solution discussions with senior stakeholders.<br> Support presales activities, RFPs, solution proposals, estimations, and client presentations.<br> Mentor and provide technical/functional guidance to junior and senior consultants.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent.AI Lab Residency | Cairo, Egypt | 12 months About the program The Data Resident will participate in Finaira’s 12-month Talent.<br>AI Lab Residency, contributing to real-world data science and AI initiatives under the guidance of experienced engineers and mentors.<br> The role provides handson exposure to the full data and forecasting lifecycle, including data quality, feature engineering, statistical analysis, machine learning, forecasting, and behavioral segmentation.<br> Residents will conduct practical research, test new approaches, and deliver meaningful contributions through two structured rotations.<br> How you'll shape your future Work the full forecasting lifecycle on a live Finaira system: data quality, classical and deep-learning models, classification reformulation, and behavioral segmentation Run R&amp;D on open problems in the domain: benchmark newer forecasting methods honestly against established baselines and establish where they win Read current literature and turn promising ideas into tested experiments rather than summaries Complete two rotations of five to six months, each ending in a shipped contribution and a proof-ofconcept Work with a discipline mentor for each rotation, reviewed at fixed checkpoints.<br> Your two-track pairing is assigned at the end of a five-week onboarding phase, based on cohort balance and observed strengths.<br> Your starting foundation Solid Python: you have written code someone else could run Statistics, probability, and applied machine learning at working depth Data wrangling and feature work on real, messy data Comfort designing an experiment and evaluating it honestly You read technical papers without handholding Version control and reproducible code as a habit Strong signals, none required: time series work, clustering or segmentation on a real dataset, a thesis or reading group, exposure to LLM tooling.<br> What we are looking for A senior student graduating in 2027 , or a graduate within one year of graduation Major: Computer Science, Computer Engineering, AI, Data Science, Communication and Networks Engineering, Business Informatics, or Actuarial Science Professional English: you will read papers and write technical documentation Commitment: Available for the full twelve months, starting October 2026 Undergraduates: flexible hours around your timetable, minimum one on-site day per week.<br> Graduates: full-time on site with one remote day accommodated, on site throughout the first six months What you will get A dedicated mentor, and a portfolio of real contributions.<br> An optional track supports you toward publishing your research.<br> Residents who clear the bar at the final review move into defined graduation pathways.<br> Finaira is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination and harassment.<br> All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any status protected by the laws or regulations in the locations where we operate.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 10, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p></p><p><span><span><strong>Coverage:</strong></span></span></p><br><br><p><span><span>8am-7pm 5 days a week on French and Belgian working days</span></span></p><br><br><p><span><span>Standby arrangement for major events (GOLD level services only)</span></span></p><br><br><br><br>About you<p></p><p><span><span><strong>Required Qualifications:</strong></span></span></p><br><br><p><span><span><strong>Education:</strong>Bachelor’s degree in Computer Science, Information Security, or related field.</span></span></p><br><br><p><span><span><strong>Experience:</strong>2+ years in IT/security operations or system administration.</span></span></p><br><br><p><span><span><strong>Certifications/Skills (at least some of the following):</strong></span></span></p><br><br><p><span><span>Trellix ePO (AV)</span></span></p><br><br><p><span><span>Microsoft Defender (XDR) / WSUS / Print Services (MCSA 70-411 or equivalent) &gt; Windows Server</span></span></p><br><br><p><span><span>Wallix (Remote Access &amp;PAM)</span></span></p><br><br><p><span><span>Cybereason (EDR)</span></span></p><br><br><p><span><span>Zscaler (Branch Connector - SDWAN) ,ZIA and ZPA is a plus</span></span></p><br><br><p><span><span>F5 (WAF and LTM)</span></span></p><br><br><p><span><span>Infoblox (NTP)</span></span></p><br><br><p><span><span>System administration (Windows and Linux)</span></span></p><br><br><p><span><span>Syncovery (backup), Silversield (data transfer),</span></span></p><br><br><p><span><span>SIOTH (orchestrator),</span></span></p><br><br><p><span><span>Qlikview (Reporting/dashboard)</span></span></p><br><br><p><span><span><strong>Languages:</strong></span></span></p><br><br><p><span><span><strong>French:</strong>Minimum B2 level (spoken) – required for internal coordination and meetings</span></span></p><br><br><p><span><span><strong>English:</strong>Strong written and spoken skills required – equivalent to B2 or higher</span></span></p><br><br><br><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>