Cctv Jobs

<p><h4>Job summary</h4> <p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Ensures that a customer recognition program is in effect throughout Sales.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>About the company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p> <h4>What you will do</h4> <strong>Executive & technical support</strong><br> <li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li> <li>Support the tracking of key initiatives, action plans, and management updates.</li> <li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li> <strong>Calendar & meeting management</strong><br> <li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li> <li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li> <li>Attend meetings as required, record minutes, and follow up on action items.</li> <li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li> <strong>Executive administration</strong><br> <li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li> <li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li> <li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li> <li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li> <strong>Travel & expense management</strong><br> <li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li> <li>Ensure all travel plans align with business needs and company travel policies.</li> <li>Prepare and process travel expense claims and reimbursements accurately and on time.</li> <li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li> <strong>Office & resource management</strong><br> <li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li> <li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li> <li>Coordinate maintenance requests and office support services as required.</li> <strong>Document management & communication</strong><br> <li>Maintain organized filing systems, records, and document-tracking processes.</li> <li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li> <li>Prepare routine communications and responses on behalf of the Managing Director when required.</li> <li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li> <h4>Required skills to be successful</h4> <li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li> <li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li> <li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li> <li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li> <li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li> <li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li> <li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li> <li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree is required.</li> <li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li> <li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li> <li>Strong business acumen and understanding of corporate office operations.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong communication, stakeholder management, and teamwork capabilities.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a senior software developer to join the web applications team, focusing on front-end development for digital channels. The role centres on building scalable, high-performing web applications, enhancing portal performance and SEO, and collaborating closely with business stakeholders to define and deliver new features. This opportunity is ideal for individuals with strong expertise in modern JavaScript frameworks and a passion for continuous improvement and innovation.</p> <h4>What you’ll do</h4> <ul> <li>Develop and maintain front-end components using modern frameworks such as React.js and Next.js</li> <li>Translate business requirements into technical solutions in collaboration with cross-functional stakeholders</li> <li>Perform analysis, coding, unit testing, regression testing, and implementation of new features</li> <li>Design and document high-level and low-level technical solutions (HLDs and LLDs)</li> <li>Ensure timely delivery of projects aligned with organisational specifications and quality standards</li> <li>Support production deployments and provide real-time issue resolution during testing phases</li> <li>Optimise application performance, scalability, and SEO outcomes</li> <li>Contribute to Agile and DevOps delivery processes (Scrum, Kanban)</li> <li>Communicate technical concepts clearly to both technical and non-technical audiences</li> <li>Drive continuous improvement, automation, and adoption of evolving industry technologies</li> </ul> <h4>Who you are</h4> <ul> <li>A degree in computer science, engineering, or a related discipline</li> <li>4–6 years of experience in full lifecycle enterprise software development</li> <li>Strong expertise in modern front-end development, particularly React.js, Next.js, and JavaScript/TypeScript</li> <li>Experience working with GraphQL and RESTful APIs, including API design principles</li> <li>Solid understanding of frontend architecture, performance optimisation, and scalable component-based systems</li> <li>Familiarity with Node.js ecosystems and frontend build tools</li> <li>Experience with static site generation frameworks (e.g. Gatsby)</li> <li>Knowledge of CI/CD pipelines and tools such as Jenkins, GoCD, or GitHub Actions</li> <li>Proficiency with version control systems (Git) and collaborative development practices</li> <li>Experience working in Agile/DevOps cross-functional teams</li> <li>Strong analytical thinking, problem-solving, and communication skills</li> <li>Exposure to issue tracking tools such as Jira or Trello</li> <li>Desirable: familiarity with container technologies (e.g. Docker) and basic network concepts</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale digital platforms within a global technology environment</li> <li>Exposure to modern frameworks, tools, and enterprise-grade architectures</li> <li>Collaborative and inclusive team culture within Agile and DevOps environments</li> <li>Opportunities for continuous learning and professional development</li> <li>Experience working with diverse stakeholders across business and technology teams</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced front-end engineering and architecture design</li> <li>Performance optimisation and SEO strategies for large-scale platforms</li> <li>End-to-end Agile and DevOps delivery practices</li> <li>Stakeholder communication and translating business needs into technical outcomes</li> <li>Continuous improvement techniques, automation, and emerging technology adoption</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced Backend Technical Lead to guide software development initiatives from early planning through to successful production delivery. This role focuses on designing scalable backend solutions, ensuring alignment with business requirements, and supporting engineering teams through technical leadership and coaching, while maintaining high standards of quality and performance.</p> <h4>What you’ll do</h4> <ul> <li>Lead the technical design of backend applications, ensuring alignment with business and customer needs</li> <li>Guide implementation of business requirements based on approved design documentation</li> <li>Provide clear and structured reporting on delivery progress, risks, and recommendations</li> <li>Coach and support development teams with technical guidance and problem-solving approaches</li> <li>Select appropriate technologies, tools, and architectural patterns for solutions</li> <li>Manage multiple projects and ensure effective prioritisation of workstreams</li> <li>Conduct code reviews, enforce coding standards, and ensure high-quality deliverables</li> <li>Ensure thorough unit testing, documentation, and maintainability of developed solutions</li> <li>Contribute to and own technical estimations across project phases, including RFPs</li> <li>Foster collaboration, ensuring tasks are aligned with team members’ capabilities</li> <li>Drive continuous improvement through innovation and implementation of new ideas</li> <li>Support production systems, ensuring adherence to KPIs and service level requirements</li> </ul> <h4>Who you are</h4> <ul> <li>Strong experience in backend software development with expertise in Java and Spring ecosystem (Spring Boot, Spring Cloud, Spring Security, etc.)</li> <li>Solid understanding of microservices architecture, SOA, and design patterns</li> <li>Proficient in REST APIs, SOAP services, and integration approaches</li> <li>Familiarity with databases including relational, NoSQL (e.g., MongoDB), and caching tools such as Redis</li> <li>Hands-on knowledge of modern development tools including Git, Maven, Gradle, Docker, and Kubernetes</li> <li>Experience with cloud technologies, particularly AWS</li> <li>Strong understanding of testing practices including unit testing, integration testing, and BDD</li> <li>Knowledge of messaging and streaming technologies such as Kafka</li> <li>Able to perform effective troubleshooting and performance tuning</li> <li>Excellent communication skills with the ability to explain technical concepts clearly</li> <li>Demonstrates accountability, adaptability, and a proactive approach to problem-solving</li> <li>Relevant degree in Computer Science, Engineering, or equivalent</li> <li>Approximately 5+ years of relevant professional experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead complex, large-scale backend projects across global markets</li> <li>Exposure to modern technologies, cloud-native architectures, and enterprise-level systems</li> <li>Collaborative work environment focused on continuous learning and innovation</li> <li>Opportunity to influence technical strategy and best practices</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced system design and architecture for scalable backend applications</li> <li>Leadership and coaching skills within high-performing technical teams</li> <li>Deep expertise in cloud-native development and microservices ecosystems</li> <li>Enhanced stakeholder communication and technical decision-making capabilities</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Assist the Sous Chef in the full operation of all kitchen units.</p> <p>Responsible for the cost, quality, hygiene, taste, and presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these.</p> <p>Within kitchen hygiene rules, chefs working in the kitchen should have short and well-cared-for hair; it is not allowed for men to have a moustache or beard.</p> <p>Identify the work methods and cooking standards and ensure that these are applied to guarantee that food is prepared in a quality manner and that personnel work efficiently.</p> <p>Work in a coordinated manner with all section chefs and instruct them as needed.</p> <p>Personally control that the presentation and quality of food prepared for breakfast, lunch, and dinner is in accordance with the standards.</p> <p>Prepare the list of materials to be purchased, place their orders on the system, and check the meat, fish, and vegetables that are purchased.</p> <p>Control the daily provision vouchers and accelerate the circulation of slow-moving supplies.</p> <p>Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle.</p> <p>Plan food production in accordance with the stages identified by the Executive Culinary Chef.</p> <p>Control the current status of raw foods and provisions as well as the way that excess food is used; prevent food from spoiling, use excess food efficiently, and control the portions of food.</p> <p>Responsible for preparing standard recipes for all foods produced in order to standardize the portions, taste, and quality.</p> <p>Continuously monitor that the personnel working in the department comply with personal hygiene rules.</p> <p>Ensure that the records needed for the food safety system are kept regularly.</p> <p>Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of.</p> <p>Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not reoccur.</p> <p>Monitor the performance of personnel and report personnel who do not work efficiently to the Executive Sous Chef.</p> <p>Organise the personnel’s weekly schedule. Control the monthly timecards and submit to the Executive Culinary Chef for approval.</p> <p>Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered.</p> <p>Deliver trainings to food production personnel about menu preparation, product recipes, and food costs, etc. (except for standard trainings such as the Food Safety System and ISO standards).</p> <p>Predict and evaluate that all activities and purchased equipment and belongings do not harm the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p> <p>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</p> <p>Carry out all responsibilities related to the quality management systems implemented at the facility.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a high school or vocational diploma.</p> <p><strong>Experience:</strong> Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).</p> <p><strong>Foreign language:</strong> At least intermediate level English.</p> <p><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</p> <p><strong>Computer literacy:</strong> Basic computer applications.</p> <p><strong>Skills:</strong> Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</p> <h4>Additional information</h4> <p>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment and lead staff accordingly.</p> <p>Ensure safe handling, carrying, storing, and use of chemicals in accordance with laws, controlling and reducing chemical contamination.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>

<p><h4>Job overview:</h4> <p>The Talent Acquisition Specialist is responsible for delivering full-cycle recruitment across a designated set of roles. Working within a pod structure, the specialist ensures that hiring activities are executed efficiently, consistently, and in line with global talent acquisition standards.</p> <p>This role brings strong sourcing, assessment, and candidate management capability, delivering a high-quality experience to candidates and hiring managers. The specialist works closely with the regional talent acquisition manager to manage workload, maintain process discipline, and adopt global tools and technologies—including AI-enabled solutions.</p> <p>The Talent Acquisition Specialist collaborates regularly with talent acquisition strategy partners to ensure a shared understanding of hiring priorities, role requirements, and talent market realities. By combining operational excellence with a strong customer focus, this role is essential to enabling a scalable, consistent, and professional global talent acquisition function.</p> <h4>What you do:</h4> <strong>End-to-end recruitment delivery:</strong><br> <ul> <li>Deliver full-cycle recruitment across a defined portfolio of roles.</li> <li>Conduct sourcing, screening, interviewing, and offer management.</li> <li>Maintain consistency with global talent acquisition standards and processes.</li> </ul> <strong>Candidate experience & communication:</strong><br> <ul> <li>Provide a high-quality, timely, and professional candidate experience.</li> <li>Keep candidates and hiring managers informed throughout the recruitment process.</li> <li>Represent the organisation’s values and employer brand.</li> </ul> <strong>Sourcing & market insight:</strong><br> <ul> <li>Identify and engage talent using multiple sourcing channels.</li> <li>Share local talent market insights with the hub and talent acquisition strategy partners.</li> <li>Maintain and develop talent pipelines where appropriate.</li> </ul> <strong>Collaboration & stakeholder engagement:</strong><br> <ul> <li>Partner with talent acquisition strategy partners to understand role requirements and hiring priorities.</li> <li>Work closely with regional talent acquisition hub managers to resolve challenges and ensure process compliance.</li> <li>Participate in team rituals and communication forums.</li> </ul> <strong>Process compliance & continuous improvement:</strong><br> <ul> <li>Use global tools, technology, and AI-enabled solutions consistently.</li> <li>Maintain accurate and timely data in recruitment systems.</li> <li>Identify opportunities to improve efficiency and quality.</li> </ul> <p><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <h4>What you bring:</h4> <ul> <li>Proven experience in managing end-to-end recruitment processes and experience working or partnering as the intermediary or account management ensuring performance delivery.</li> <li>Experience in facilitating behavioral interviews, use of assessments and new ways of assessing candidates' suitability.</li> <li>Be experienced in using strategic sourcing methods to proactively source for candidates and build recruitment campaigns.</li> <li>Prior use of talent market insights and data to influence decisions within the leadership groups and cross-functional teams.</li> <li>Excellent interpersonal skills and ability to liaise and collaborate with senior business and functional heads.</li> <li>Strong ability to influence and show resilience navigating through demand and business requirements.</li> <li>Strong communication skills, verbal and written in English is a must.</li> </ul> <h4>How we hire:</h4> <p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer:</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’s company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.</p> <p>The role ensures CRM solutions are aligned with business objectives, enterprise architecture standards, data governance policies, and industry best practices. The CRM Consultant works closely with business stakeholders, solution architects, developers, and project managers to deliver scalable and user-centric CRM platforms.</p> <h4>Job profile</h4> <p><strong>CRM solution design & implementation</strong></p> <ul> <li>Gather and analyze business requirements related to customer engagement, sales, service, and marketing.</li> <li>Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps.</li> <li>Configure CRM solutions, workflows, forms, dashboards, and business rules.</li> <li>Design and document functional specifications and user stories.</li> <li>Support integration with ERP, billing, contact center, and third-party systems.</li> <li>Participate in testing, deployment, and post-go-live support.</li> <li>Recommend process improvements and CRM optimization opportunities.</li> <li>Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed.</li> <li>Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms.</li> <li>Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement.</li> <li>Solution design and architecture: design CRM data models, integrations, and security/permission models aligned to business goals.</li> </ul> <p><strong>Project management</strong></p> <ul> <li>Estimate effort and support project planning activities.</li> <li>Deliver assigned workstreams within agreed scope, schedule, and quality targets.</li> <li>Maintain project documentation and configuration records.</li> <li>Support user acceptance testing and issue resolution.</li> <li>Proactively identify opportunities for continuous improvement in CRM delivery processes.</li> </ul> <p><strong>Stakeholder management</strong></p> <ul> <li>Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork.</li> <li>Support customer engagements, workshops, and technical discussions.</li> <li>Drive innovation by exploring and adopting modern data platform tools and methodologies.</li> </ul> <p><strong>Risk management</strong></p> <ul> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Compliance & auditing</strong></p> <ul> <li>Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li> </ul> <h4>Core competencies, knowledge and experience</h4> <ul> <li>8 - 10 years of experience in CRM consulting and implementation.</li> <li>Strong understanding of customer lifecycle processes (Lead-to-Cash, Service-to-Resolution, Marketing-to-Lead).</li> <li>Experience gathering requirements and translating them into system designs.</li> <li>Knowledge of customer data management and CRM reporting.</li> <li>Strong analytical, communication, and facilitation skills.</li> <li>Experience working in Agile and project delivery environments.</li> <li>Excellent command of English.</li> <li>Data quality & governance: master data management, deduplication, consent management, and GDPR/PDPL awareness.</li> <li>Project delivery: full lifecycle CRM implementations, agile delivery, UAT, and release management.</li> <li>Consulting skills: workshop facilitation, requirements elicitation, solution documentation, and client-facing communication.</li> </ul> <h4>Must have technical / professional qualifications</h4> <ul> <li>Platform expertise: deep hands on experience with Odoo, Salesforce, Microsoft Dynamics 365, or HubSpot; ability to recommend the right platform for client needs.</li> <li>Functional domain knowledge: sales, service, marketing automation, customer service processes, and customer data management.</li> <li>Technical skills: strong data modeling, API/integration experience (REST/SOAP), familiarity with middleware (MuleSoft, Azure Logic Apps), and basic scripting (JavaScript, Apex, C#).</li> <li>Platform certification: at least one of Salesforce Administrator/Consultant, Microsoft Dynamics 365 / Odoo / Functional/Technical, or HubSpot Certification.</li> <li>Proven portfolio: case studies or references demonstrating CRM design, migration, and adoption outcomes.</li> <li>Strong SQL and data handling skills; familiarity with integration tools and middleware.</li> <li>Consulting skills: scoping, proposal writing, client workshops, and stakeholder influence.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Technical Delivery Project Coordinator to support the UK IT portfolio delivery team in managing business demand, delivery, and governance of CAPEX-funded initiatives. This role will focus on supporting or independently delivering low to medium complexity projects within an assigned portfolio, enabling end-to-end delivery from mobilisation and design through to transition into IT operations. The role involves working across multiple systems, stakeholders, and third parties, ensuring delivery meets quality, time, and cost expectations.</p> <h4>What you'll do</h4> <ul> <li>Support or lead assigned projects within a portfolio, ensuring end-to-end delivery aligned with governance standards</li> <li>Act as a project or delivery coordinator, building and supporting cross-functional teams to achieve project objectives</li> <li>Identify and engage stakeholders, suppliers, and delivery partners from project initiation through delivery lifecycle</li> <li>Develop project plans, including timelines, dependencies, resource needs, and critical paths</li> <li>Contribute to the creation of business cases and cost estimates</li> <li>Monitor and control project performance against defined plans and success metrics</li> <li>Ensure integration of all workstreams into a unified delivery plan</li> <li>Manage stakeholder communication plans and maintain alignment throughout delivery</li> <li>Forecast and manage resource requirements including people, technology, and financials</li> <li>Support governance compliance and ensure adherence to Vodafone delivery methodologies</li> <li>Facilitate collaboration between internal teams and external partners to deliver outcomes</li> <li>Contribute to continuous improvement of delivery processes and stakeholder engagement practices</li> </ul> <h4>Who you are</h4> <ul> <li>An Egyptian national residing in Egypt</li> <li>Early-career professional with 0–2 years of relevant experience in project delivery, ideally within ICT or technology environments</li> <li>Strong communication and interpersonal skills, able to collaborate effectively across teams</li> <li>Demonstrated ability to coordinate tasks and manage priorities in a structured manner</li> <li>Understanding of telecommunications or IT environments is advantageous</li> <li>Familiarity with software development lifecycle concepts is beneficial</li> <li>Ability to quickly acquire new technical knowledge and apply it in a delivery context</li> <li>Basic leadership capability with the ability to support and motivate team members within a matrix environment</li> <li>Experience using tools such as Microsoft Excel, PowerPoint, Visio, or Project</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to develop hands-on experience in end-to-end project delivery within a global organisation</li> <li>Exposure to international stakeholders, systems, and delivery frameworks</li> <li>A collaborative and supportive environment focused on learning and development</li> <li>Career growth opportunities within technology delivery and programme management</li> <li>Involvement in strategic transformation initiatives impacting Vodafone UK</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Project planning, coordination, and delivery management fundamentals</li> <li>Stakeholder engagement and communication across multiple organisational levels</li> <li>Resource forecasting and utilisation management</li> <li>Governance processes within large-scale technology programmes</li> <li>Practical exposure to telecommunications systems and digital transformation delivery</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Work Permit Manager<br><p>Job Description</p><br><br>Handling inhouse work permit function<span>ob Description</span><span>Work Permit &amp; Immigration Manager</span><p><span><b>Job Title:</b> Work Permit &amp; Immigration Manager<br><b>Department:</b> Payroll<br><b>Reports To:</b> Associate Director, Payroll<br><b>Location:</b> Egypt</span></p><br><br><span>Job Summary</span><p><span>The Work Permit &amp; Immigration Manager is responsible for managing the end-to-end work permit, residency, visa, and immigration processes for expatriate employees working in Egypt. The role ensures full compliance with Egyptian labor, immigration, and governmental regulations while facilitating the efficient onboarding, renewal, transfer, assignment, and separation of expatriate employees.</span></p><br><br><p><span>The position serves as the organization's subject matter expert (SME) on immigration and expatriate compliance, partnering closely with Payroll, People Solutions, Legal, Finance, Government Relations, and external authorities to ensure operational excellence, regulatory compliance, and a seamless employee experience.</span></p><br><br><p><span>The role is also responsible for managing workforce localization compliance, work permit quotas, government inspections, immigration audits, and expatriate reporting while driving process improvements and automation initiatives.</span></p><br><br><span>Key Responsibilities</span><span>Work Permit &amp; Immigration Management</span><ul><li><span>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.</span></li><li><span>Ensure timely processing of: </span><ul><li><span>New work permits</span></li><li><span>Renewals</span></li><li><span>Transfers</span></li><li><span>Amendments</span></li><li><span>Cancellations</span></li><li><span>Exit procedures</span></li></ul></li><li><span>Oversee visa applications and residency documentation requirements.</span></li><li><span>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.</span></li><li><span>Maintain accurate immigration records and employee files.</span></li></ul><span>Compliance &amp; Regulatory Management</span><ul><li><span>Ensure compliance with all applicable: </span><ul><li><span>Egyptian Labor Laws</span></li><li><span>Immigration Laws</span></li><li><span>Ministry of Manpower regulations</span></li><li><span>General Authority requirements</span></li><li><span>Residency and visa regulations</span></li></ul></li><li><span>Monitor legislative and regulatory changes impacting expatriate employment.</span></li><li><span>Assess compliance risks and recommend mitigation strategies.</span></li><li><span>Develop and maintain internal immigration policies and procedures.</span></li><li><span>Ensure adherence to government requirements related to employment of foreign nationals.</span></li></ul><span>Expatriate Workforce Planning &amp; Localization</span><ul><li><span>Manage expatriate employment quotas and workforce localization requirements.</span></li><li><span>Monitor foreign national headcount against statutory limitations.</span></li><li><span>Advise business leaders on expatriate workforce planning and compliance requirements.</span></li><li><span>Support strategic workforce decisions involving expatriate talent.</span></li><li><span>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.</span></li></ul><span>Government Relations &amp; External Stakeholder Management</span><ul><li><span>Serve as the primary liaison with: </span><ul><li><span>Ministry of Manpower</span></li><li><span>Immigration Authorities</span></li><li><span>Passport and Residency Departments</span></li><li><span>Relevant Government Agencies</span></li></ul></li><li><span>Build and maintain effective working relationships with governmental stakeholders.</span></li><li><span>Manage relationships with external legal advisors and immigration consultants.</span></li><li><span>Coordinate and facilitate submission of all required documentation to governmental entities.</span></li></ul><span>Expatriate Onboarding &amp; Offboarding</span><span>Onboarding</span><ul><li><span>Support expatriate employees and business leaders throughout the work authorization process.</span></li><li><span>Coordinate immigration requirements prior to employee commencement.</span></li><li><span>Ensure all approvals and permits are obtained before employment begins.</span></li><li><span>Provide guidance on relocation and residency requirements.</span></li></ul><span>Offboarding</span><ul><li><span>Manage permit cancellations and residency closures.</span></li><li><span>Ensure compliance with governmental requirements upon expatriate separation.</span></li><li><span>Coordinate final immigration clearances and documentation.</span></li></ul><span>Audit, Inspection &amp; Risk Management</span><ul><li><span>Lead all work permit and immigration audits, inspections, and governmental reviews.</span></li><li><span>Prepare required compliance documentation.</span></li><li><span>Respond to government inquiries and inspection findings.</span></li><li><span>Maintain audit-ready records and documentation.</span></li><li><span>Implement corrective actions resulting from inspections and compliance reviews.</span></li></ul><span>Reporting &amp; Compliance Monitoring</span><ul><li><span>Develop and maintain expatriate compliance dashboards.</span></li><li><span>Track: </span><ul><li><span>Work permit expirations</span></li><li><span>Residency renewals</span></li><li><span>Visa validity</span></li><li><span>Compliance status</span></li><li><span>Quota utilization</span></li><li><span>Government filing deadlines</span></li></ul></li><li><span>Produce periodic reports for leadership.</span></li><li><span>Escalate compliance risks and renewal exceptions.</span></li><li><span>Monitor KPIs and service-level commitments.</span></li></ul><span>Process Improvement &amp; Digital Transformation</span><ul><li><span>Identify opportunities to streamline and automate immigration processes.</span></li><li><span>Implement tracking mechanisms and workflow improvements.</span></li><li><span>Develop standard operating procedures and governance controls.</span></li><li><span>Enhance reporting capabilities and compliance monitoring tools.</span></li><li><span>Support payroll and HR transformation initiatives impacting expatriate administration.</span></li></ul><span>Stakeholder Management &amp; Advisory</span><ul><li><span>Provide expert guidance on immigration implications of: </span><ul><li><span>New hires</span></li><li><span>Internal transfers</span></li><li><span>Promotions</span></li><li><span>Compensation changes</span></li><li><span>International assignments</span></li><li><span>Business restructuring</span></li></ul></li><li><span>Partner with: </span><ul><li><span>Payroll</span></li><li><span>People Solutions</span></li><li><span>Talent Acquisition</span></li><li><span>Legal</span></li><li><span>Finance</span></li><li><span>External Authorities</span></li></ul></li><li><span>Act as the organization's subject matter expert on employment eligibility and expatriate compliance.</span></li></ul><span>Qualifications</span><span>Education</span><p><span><b>Required</b></span></p><br><br><ul><li><span>Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.</span></li></ul><p><span><b>optional</b></span></p><br><br><ul><li><span>Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.</span></li></ul><span>Experience</span><span>Required</span><ul><li><span>8–10+ years of experience in: </span><ul><li><span>Work Permit Administration</span></li><li><span>Immigration Management</span></li><li><span>Government Relations</span></li><li><span>HR Operations</span></li><li><span>Compliance Management</span></li></ul></li><li><span>Minimum 3 years in a leadership or managerial role.</span></li><li><span>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.</span></li><li><span>Proven experience managing expatriate populations in a multinational organization.</span></li><li><span>Experience conducting audits, inspections, and compliance reviews.</span></li><li><span>Strong knowledge of foreign labor regulations and permit requirements in Egypt.</span></li></ul><span>Preferred</span><ul><li><span>Experience in BPO, Shared Services, Technology, or multinational environments.</span></li><li><span>Experience supporting high-volume expatriate populations.</span></li><li><span>Experience with global mobility programs and international assignments.</span></li><li><span>Experience implementing HRIS and compliance tracking systems.</span></li></ul><span>Technical Knowledge</span><span>Advanced Knowledge Of</span><ul><li><span>Egyptian Labor Law</span></li><li><span>Egyptian Immigration Regulations</span></li><li><span>Work Permit Requirements</span></li><li><span>Residency Permit Processes</span></li><li><span>Ministry of Manpower Regulations</span></li><li><span>Expatriate Employment Requirements</span></li><li><span>Government Inspection Procedures</span></li><li><span>Workforce Localization Requirements</span></li><li><span>Visa Administration Processes</span></li><li><span>Foreign Employee Compliance Requirements</span></li></ul><span>Working Knowledge Of</span><ul><li><span>Payroll operations</span></li><li><span>Tax implications affecting expatriates</span></li><li><span>HR lifecycle processes</span></li><li><span>Compensation and benefits administration</span></li><li><span>Employment contracts and labor compliance</span></li></ul><span>Core Competencies</span><span>Leadership Competencies</span><ul><li><span>Strategic Thinking</span></li><li><span>Decision Making</span></li><li><span>Stakeholder Influence</span></li><li><span>Team Leadership</span></li><li><span>Accountability</span></li><li><span>Change Management</span></li><li><span>Results Orientation</span></li></ul><span>Functional Competencies</span><ul><li><span>Immigration Expertise</span></li><li><span>Government Relations</span></li><li><span>Regulatory Compliance</span></li><li><span>Risk Management</span></li><li><span>Policy Interpretation</span></li><li><span>Workforce Planning</span></li><li><span>Audit Management</span></li><li><span>Vendor Management</span></li><li><span>Process Governance</span></li></ul><span>Behavioral Competencies</span><ul><li><span>Integrity and Confidentiality</span></li><li><span>Attention to Detail</span></li><li><span>Problem Solving</span></li><li><span>Customer Focus</span></li><li><span>Relationship Building</span></li><li><span>Adaptability</span></li><li><span>Resilience</span></li><li><span>Professional Judgment</span></li></ul><span>Technical Skills</span><ul><li><span>Advanced Microsoft Excel</span></li><li><span>Workday HRIS (preferred)</span></li><li><span>Immigration Case Management Systems</span></li><li><span>Reporting &amp; Analytics</span></li><li><span>Compliance Tracking Tools</span></li><li><span>Process Documentation</span></li><li><span>Project Management</span></li><li><span>Power BI (preferred)</span></li><li><span>Microsoft PowerPoint</span></li><li><span>Government Portal Administration</span></li></ul><span>Key Performance Indicators (KPIs)</span><ul><li><span>100% timely renewal of work permits and residency permits.</span></li><li><span>Zero fines or penalties resulting from non-compliance.</span></li><li><span>Government filing accuracy rate.</span></li><li><span>Expatriate onboarding cycle time.</span></li><li><span>Immigration case resolution turnaround time.</span></li><li><span>Compliance audit success rate.</span></li><li><span>Accuracy of compliance dashboard and reporting.</span></li><li><span>Permit renewal SLA achievement.</span></li><li><span>Workforce localization compliance achievement.</span></li><li><span>Stakeholder satisfaction scores.</span></li></ul><span>Concentrix Leadership Expectations</span><ul><li><span>Demonstrate Concentrix values through compliance, accountability, and customer focus.</span></li><li><span>Drive excellence in expatriate employee experience and regulatory compliance.</span></li><li><span>Foster strong partnerships with governmental authorities and business leaders.</span></li><li><span>Lead continuous improvement and automation initiatives.</span></li><li><span>Promote a culture of operational excellence, governance, and proactive risk management.</span></li><li><span>Ensure the organization remains fully compliant while enabling business growth through efficient management of expatriate talent.</span></li></ul><br><p>Location:</p><br><br>EGY Cairo - Building F16<br><p>Language Requirements:</p><br><br>English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role:</h4> <p>The Guest Experience Agent at Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p> <h4>What you will do:</h4> <ul> <li>Handle all guest interactions with the highest level of hospitality and professionalism.</li> <li>Accommodate special requests whenever possible.</li> <li>Manage daily guest interactions and resolve glitches.</li> <li>Assist customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Support other departments during busy periods.</li> </ul> <h4>Daily function:</h4> <ul> <li>Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li> <li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li> <li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li> <li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li> <li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li> <li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li> <li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li> <li>Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li> <li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li> </ul> <h4>What you bring</h4> <p><strong>Required skills & knowledge:</strong></p> <ul> <li>A working knowledge of division operations, typically gained through on-the-job experience.</li> <li>Ability to operate computer equipment and other department systems.</li> <li>Proficiency in reading, writing, and speaking English.</li> </ul> <p><strong>Experience & expertise:</strong></p> <ul> <li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li> <li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li> </ul> <p><strong>Guest interaction & service:</strong></p> <ul> <li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li> <li>Provide exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li> </ul> <p><strong>Complaint handling & problem solving:</strong></p> <ul> <li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li> <li>Always maintain a positive attitude, even during challenging or busy periods.</li> </ul> <p><strong>Multi-tasking & operational involvement:</strong></p> <ul> <li>Demonstrate the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li> <li>Actively participate in operations and role model excellent service to both guests and employees.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li> <li>Complimentary dry cleaning for employee uniforms</li> <li>Complimentary employee meals</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full-time position</li> <li>Flexible availability required including early mornings, evenings, weekends, and holidays as needed</li> <li>Shifts typically range between 8 to 10 hours depending on operational needs</li> </ul> <p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role:</h4> <p>The Guest Experience Agent at Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p> <h4>What you will do:</h4> <ul> <li>Handle all guest interactions with the highest level of hospitality and professionalism.</li> <li>Accommodate special requests whenever possible.</li> <li>Manage daily guest interactions and resolve glitches.</li> <li>Assist customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Support other departments during busy periods.</li> </ul> <h4>Daily function:</h4> <ul> <li>Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li> <li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li> <li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li> <li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li> <li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li> <li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li> <li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li> <li>Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li> <li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li> </ul> <h4>What you bring</h4> <p><strong>Required skills & knowledge:</strong></p> <ul> <li>A working knowledge of division operations, typically gained through on-the-job experience.</li> <li>Ability to operate computer equipment and other department systems.</li> <li>Proficiency in reading, writing, and speaking English.</li> </ul> <p><strong>Experience & expertise:</strong></p> <ul> <li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li> <li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li> </ul> <p><strong>Guest interaction & service:</strong></p> <ul> <li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li> <li>Provide exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li> </ul> <p><strong>Complaint handling & problem solving:</strong></p> <ul> <li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li> <li>Always maintain a positive attitude, even during challenging or busy periods.</li> </ul> <p><strong>Multi-tasking & operational involvement:</strong></p> <ul> <li>Demonstrate the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li> <li>Actively participate in operations and role model excellent service to both guests and employees.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li> <li>Complimentary dry cleaning for employee uniforms</li> <li>Complimentary employee meals</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full-time position</li> <li>Flexible availability required including early mornings, evenings, weekends, and holidays as needed</li> <li>Shifts typically range between 8 to 10 hours depending on operational needs</li> </ul> <p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’, and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Key Responsibilities</h4> <ul> <li><strong>Experience:</strong> 7 - 10 years of experience in the same field.</li> <li><strong>End-to-End Development:</strong> Undertake end-to-end microservice development, from requirement analysis and design to implementation and deployment.</li> <li><strong>Technology Stack Mastery:</strong> Proficiency in back-end frameworks / languages (Python).</li> <li><strong>Architecture Design:</strong> Design scalable and maintainable application architectures, ensuring efficient implementation of architectural patterns.</li> <li><strong>API Development:</strong> Develop robust and efficient APIs to enable seamless communication between different parts of the application and potentially with third-party services.</li> <li><strong>Version Control and Collaboration:</strong> Utilize version control systems like Git for collaborative development, ensuring code quality and smooth integration of features from multiple team members.</li> <li><strong>Agile Development Methods:</strong> Follow test-driven development as a professional discipline to create software. Comfortable doing pair programming.</li> <li><strong>Testing:</strong> Working knowledge of modern testing tools.</li> <li><strong>DevOps:</strong> Practical experience in continuous integration / continuous delivery.</li> <li><strong>Security Considerations:</strong> Implement security best practices, including data encryption, user authentication, and authorization mechanisms, to safeguard the application from potential threats.</li> <li><strong>Performance Optimization:</strong> Analyse and optimize application performance, identifying bottlenecks and implementing strategies to enhance speed and responsiveness.</li> <li><strong>Client Interaction:</strong> Collaborate closely with clients and stakeholders to gather requirements, provide updates, and address feedback, demonstrating strong communication and interpersonal skills.</li> </ul> <h4>Required Skills and Professional Experience</h4> <ul> <li><strong>Back-End Development:</strong> Experience with at least one back-end language/framework combination, like Python and Django, to build server-side logic and APIs.</li> <li><strong>Containers:</strong> Experience with Docker and Kubernetes.</li> <li><strong>Version Control:</strong> Competence in using Git for version control, branching, and collaborating effectively with other team members on codebases.</li> <li><strong>API Development:</strong> Ability to create and document APIs for communication between different parts of the application or external services.</li> <li><strong>Basic DevOps Skills:</strong> Experience with basic deployment practices.</li> <li><strong>Cloud Experience:</strong> Experience with Google Cloud Platform (GCP).</li> <li><strong>Debugging and Troubleshooting:</strong> Skill in identifying and resolving bugs, errors, and performance issues across the entire application stack.</li> <li><strong>Continuous Learning:</strong> Demonstrated commitment to staying updated with industry trends and learning new technologies through online courses, coding communities, and self-driven projects.</li> </ul> <h4>About the Service Line - Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Connect to Your Industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <h4>Our Commitment to You</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to Your Next Step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Senior Product Manager</b> to join Procore’s Product &amp; Technology Team. In this role, you’ll own two of the highest-leverage problems in our customer lifecycle: getting customer data into Procore in an AI-native way, and helping customers help themselves once they're in. The primary goal of this role is to reduce the operational cost of serving customers while accelerating their time to value.</p><br><br><br><p>As a <b>Senior Product Manager, </b>you will start by leading&nbsp;Procore Intake, our AI-powered platform for bringing customer data into Procore. Today, every customer who wants to migrate their data hits the same wall: Procore won't accept the file they have. They download a rigid template, manually reformat their data to match it, and hope it imports on the first try. It often doesn't. The result is slower go-lives, millions in support and implementation cost, and lost deals during competitive migrations off Autodesk, Sage, and Vista.</p><br><br><p><b>Intake flips that model</b>. Instead of asking customers to learn our data format, we use AI to learn theirs. Customers upload the file they already have, Procore figures out the mapping, the customer reviews and confirms, and the data comes in. We're building this as a reusable platform, not a one-off fix, starting with the company directory and expanding across every major Procore data surface.</p><br><br><p><b>Once Intake </b>is on a strong trajectory, you will expand into owning the&nbsp;AI support experience: the in-app, AI-powered help that lets customers resolve issues without waiting on a human agent. The goal is direct: reduce Procore's cost to serve while making in-product support faster and better for the customer.</p><br><br><br><p>This position reports to a <b>Group Product Manager, Engagement and Adoption</b> and will be based in our <b>Cairo, Egypt</b> office. In this role, you will be supported by a dedicated, engineering and design team to execute on the vision. We’re looking for someone to join us immediately.</p><br><br><br><br> <b>What you’ll do: </b> <br> <ul> <li><p>Own Procore Intake end to end. <b>Drive the strategy, roadmap, and execution for an AI-assisted data onboarding platform that scales across 20+ import surfaces</b>. Start with the directory MVP (users and vendors), prove the full workflow, then expand into project execution, financial workflows, and direct integrations with the systems customers are migrating away from. </p><br><br></li> <li><p>Build AI-native, not AI-flavored. Partner with our AI and data teams to deliver intelligent column mapping, confidence scoring, and a mapping library that gets smarter every time a customer uses it. The bar is reducing real customer effort, not adding AI for its own sake. </p><br><br></li> <li><p>Expand into the AI support experience. Take ownership of in-app, AI-powered support. Reduce dependence on human-led support by designing experiences that resolve customer issues in the product, and measure the impact on both cost to serve and customer satisfaction. </p><br><br></li> <li><p>Drive self-service and automation. Replace human-dependent onboarding and support workflows with product-led ones. Every flow should move a customer from stuck to productive without a meeting. </p><br><br></li> <li><p>Be relentlessly customer-centric. Ground every decision in real signal: customer interviews, support case data, product telemetry, and sales calls. We have tens of thousands of support cases and feature requests pointing at these problems. Your job is to turn that evidence into the right product. </p><br><br></li> <li><p>Measure what matters. Establish and own the metrics that prove impact: time to first successful import, import success rate, self-serve rate, support case deflection, cost to serve, and time from contract to first value. </p><br><br></li> <li><p>Think in platforms. <b>Build solutions that any Procore product team can adopt rather than rebuild</b>. The hard parts (file staging, AI mapping, orchestration, error recovery) should be solved once and reused everywhere. </p><br><br></li> <li><p>Collaborate across the company. Work closely with engineering, design, data science, customer success, professional services, and partner teams to ship solutions that align with Procore's broader product and business goals. </p><br><br></li> <li><p>Experiment and iterate. Run a tight build-measure-learn loop to test hypotheses and refine both the onboarding and support experiences toward measurable outcomes. </p><br><br></li> </ul> <br><br><b>What we’re looking for:</b><br><ul> <li><p>8+ years of product management experience, preferably within SaaS, B2B, or enterprise software environments.</p><br><br></li> <li><p>Proven track record of shipping product-led growth or self-service experiences that measurably reduce time to value or cost to serve.</p><br><br></li> <li><p>Hands-on <b>experience building and launching AI or ML-powered product features</b>, with a clear understanding of practical AI application.</p><br><br></li> <li><p>Strong data-driven mindset with documented expertise in user analytics, product experimentation, and cohort analysis.</p><br><br></li> <li><p>Deep platform thinking capabilities, with a history of building scalable solutions that apply across multiple products and use cases.</p><br><br></li> <li><p>Technical comfort <b>navigating data-heavy problems, including file formats, data mapping, migrations, and complex integrations.</b></p><br><br></li> <li><p>Exceptional collaborative skills gained from partnering closely with engineering and design teams in fast-paced agile environments.</p><br><br></li> <li><p>Outstanding communication skills and stakeholder management experience, with the ability to influence and drive cross-functional alignment.</p><br><br></li> <li><p><i>Bonus:</i> Experience in construction technology, building AI-powered customer support tools, or migrating enterprise customers off legacy systems.</p><br><br></li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>The Senior Associate - Accounts Payable is responsible for executing and supporting accounts payable activities for assigned clients, entities, or regions within a finance delivery / shared-services environment. The role focuses on accurate invoice processing, vendor account maintenance, payment preparation, issue resolution, reconciliations, compliance with approvals, and support for month-end close and audit requirements.<br>This position requires strong AP process knowledge, attention to detail, control awareness, and the ability to coordinate with procurement, business requestors, vendors, treasury, tax, and client finance teams. The Senior Associate helps ensure that supplier obligations are processed in a timely, compliant, and well-documented manner.<br>Key Responsibilities<br>• Process and review vendor invoices, credit notes, debit notes, employee reimbursement support, and other AP transactions in line with client policies and agreed service levels.<br>• Validate invoice data, purchase order references, goods receipt or service receipt status, tax treatment, payment terms, supplier details, approvals, and supporting documentation before posting or routing for resolution.<br>• Perform two-way or three-way matching activities and investigate mismatches related to price, quantity, tax, receipt status, supplier master data, or purchase order conditions.<br>• Prepare and post AP entries, including invoice postings, adjustments, reclassifications, accrual support, prepayment schedules, and clearing items where applicable.<br>• Support payment runs by preparing payment proposals, validating due items, checking holds or blocked invoices, coordinating approvals, and resolving rejected or returned payments.<br>• Monitor AP aging, blocked invoice reports, GR/IR open items, debit balances, duplicate invoice risks, and vendor statement reconciliation items.<br>• Follow up with vendors, procurement teams, business requestors, and client finance stakeholders to resolve invoice exceptions, missing receipts, disputed charges, and payment queries.<br>• Maintain accurate AP trackers, query logs, approval evidence, supplier communications, payment status updates, and exception notes to support transparency and audit readiness.<br>• Assist with month-end close by preparing AP accrual inputs, reviewing unpaid invoice listings, reconciling AP subledger to general ledger, and explaining significant movements or aged items.<br>• Support tax and compliance requirements relevant to AP, including VAT treatment, withholding tax support, local statutory documentation, and client-specific approval rules.<br>• Prepare documentation for internal, external, tax, and statutory audits, including invoice samples, approval trails, payment evidence, vendor reconciliations, and control-performance evidence.<br>• Apply segregation of duties, delegation of authority, vendor master controls, duplicate-payment checks, and invoice approval requirements to reduce operational and compliance risk.<br>• Participate in transition, stabilization, and process-improvement activities for AP scope, including SOP updates, knowledge transfer, root-cause analysis, and automation opportunities.<br>• Support KPI and service-level reporting for AP, including invoice cycle time, backlog, blocked invoices, first-time-right processing, aging performance, and query resolution status.<br>• Collaborate with GL, procurement, treasury, tax, IT, and client business teams to resolve end-to-end procure-to-pay dependencies.<br>Qualifications<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; professional certification or in-progress qualification is an advantage.<br>• 3-6 years of accounts payable or procure-to-pay experience, preferably in shared services, BPO, professional services, or multinational environments.<br>• Strong understanding of AP processes, invoice validation, PO and non-PO invoice handling, payment support, vendor queries, reconciliations, and month-end AP close activities.<br>• Working knowledge of accounting concepts related to AP, accruals, prepayments, GR/IR, vendor balances, tax codes, and subledger-to-GL reconciliations.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms; SAP AP/MM exposure is highly desirable.<br>• Good Excel skills, including reconciliations, pivot tables, lookups, aging analysis, and operational trackers.<br>• Exposure to audit support, professional services, or a structured control-focused finance environment is considered a plus.<br>• Awareness of internal controls, delegation of authority, segregation of duties, audit evidence, and duplicate-payment prevention controls.<br>• Strong follow-up, communication, and issue-resolution skills with the ability to coordinate across vendors, procurement, business users, and finance teams.<br><strong><br>• German language proficiency is a plus.</strong><br>Key Competencies<br>• Accounts payable process expertise<br>• Accuracy and control discipline<br>• Vendor and stakeholder follow-up<br>• Issue resolution<br>• Payment and aging management<br>• ERP and data-handling ability<br>• Compliance awareness<br>• Documentation quality<br>• Service-level ownership<br>• Continuous improvement mindset<br>Suggested reporting line: This role typically reports into the next senior level within Finance &amp; Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion {+ 9 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose </b> <br><p>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p><br><br><br><b>Key accountabilities </b> <br><ul> <li>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</li> <li>Design and implement LAN, WAN, SD-WAN, and data center networks</li> <li>Configure and support routing, switching, wireless, and VPN solutions</li> <li>Define standards and requirements to manage and Monitor network performance and resolve incidents</li> <li>Support network security integration with firewalls and other security solutions</li> <li>Maintain network documentation and diagrams</li> <li>Ensure compliance with network security and operational standards</li> <li>Configure and install network hardware and software.</li> <li>Troubleshoot connectivity issues and monitor network performance.</li> <li>Perform regular maintenance and firmware updates on network devices.</li> </ul> <p><strong>Project Management:</strong></p><br> <ul> <li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> </ul> <ul> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder Management:</strong></p><br> <ul> <li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li> <li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li> </ul> <p><strong>Risk Management:&nbsp;</strong></p><br> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance &amp; Auditing:</strong></p><br> <ul> <li>Ensure the Networks delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</li> <li>Oversee internal &amp; external security audits to assess compliance &amp; identify areas for improvement.</li> </ul><br><br><b>Core competencies, knowledge and experience</b> <br><ul> <li>4 to 8 Years Experience in Network solutions and devices implementations.</li> <li>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills</li> <li>Proven teamwork skills, with the ability to work and influence others.</li> <li>Excellent command of Arabic and English</li> <li>Experience in large-scale Networking projects across diverse environments.</li> <li>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</li> <li>Ability to troubleshoot complex network issues</li> </ul> <p><strong>Must have technical / professional qualifications: </strong></p><br> <ul> <li>CCNA / CCNP or equivalent certifications</li> <li>Understanding of network security fundamentals</li> <li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</li> <li>Strong understanding of ICT systems integration methodologies</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li> <li>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.&nbsp;</li> </ul> <ul> <li>Familiarity with Networks technologies and tools.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this role</b> <br><p>We are seeking a Site Reliability Engineer to ensure the availability, reliability, and scalability of platforms and applications by combining software engineering with operational excellence. This role focuses on monitoring, automation, and proactive reliability engineering while working closely with development teams to design resilient systems and reduce manual operational effort.</p><br><br><br><b>What you’ll do</b> <br><p>Monitor application and platform availability and reliability, ensuring agreed service levels are met.<br>Use software engineering practices to automate operational tasks and achieve low‑touch or zero‑touch operations.<br>Design and enhance system and software architectures to improve scalability, capacity, performance, and reliability.<br>Define, implement, promote, and monitor service level objectives (SLOs) and service level indicators (SLIs) in collaboration with product owners and development teams.<br>Write automation code for provisioning and operating infrastructure at scale.<br>Partner with development teams to ensure reliability and scalability are built into applications from the design stage.<br>Build and maintain CI/CD pipelines and automation for deploying applications into production environments.<br>Participate in an on‑call rotation to support applications and infrastructure.<br>Investigate incidents, perform root cause analysis, and document post‑incident reviews with remediation recommendations.<br>Document, share, and actively promote knowledge across teams and stakeholders.<br>Engage with internal and external stakeholders to communicate complex technical topics and support the adoption of improved technology solutions.</p><br><br><br><b>Who you are</b> <br><p>Hold a Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or a related discipline.<br>Have a minimum of 3 years’ professional experience in software engineering and/or IT support roles.<br>Demonstrate strong analytical thinking and structured problem‑solving skills.<br>Are adaptable, open‑minded, and comfortable working in environments with rapidly evolving technologies.<br>Have experience working within multicultural and geographically distributed teams.<br>Are able to navigate complex organisational environments and translate complexity into practical, simple solutions.<br>Bring hands‑on experience with Google Cloud Platform and its managed services.<br>Have coding experience using languages such as Python, Java, JavaScript, or Scala.<br>Possess strong Linux and system administration skills.<br>Show solid understanding of networks, databases, DNS, proxies, security, and web application architectures.<br>Are familiar with SQL, relational databases, and NoSQL technologies such as MongoDB.<br>Have experience with containerisation and orchestration tools including Docker and Kubernetes.<br>Are comfortable working with infrastructure as code, CI/CD pipelines, monitoring tools, and version control systems.<br>Work in an agile environment and demonstrate a delivery‑focused, customer‑centred mindset with strong English communication skills.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Hands‑on exposure to modern cloud‑based platforms and large‑scale distributed systems.<br>The opportunity to influence reliability and automation practices across critical services.<br>Collaboration with diverse, global engineering teams in an agile environment.<br>A role that values innovation, continuous improvement, and customer satisfaction.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference</p><br><br><br><b>Alert</b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><p>LinkedIn:&nbsp;https://www.linkedin.com/company/vois/<br>Facebook:&nbsp;https://www.facebook.com/voisglobal<br>Instagram:&nbsp;https://www.instagram.com/voisglobal/<br>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This ESS role partners with colleges and universities to identify customer needs, drive courseware and program adoption decisions, and deliver innovative learning solutions that improve learner outcomes and support institutional success. The ideal candidate brings a strong track record of sales success, strategic selling capability, and the ability to build trusted relationships with educators and institutional stakeholders. This role requires a highly motivated, customer-focused individual who thrives in a dynamic environment, embraces data-driven selling, and is passionate about the evolving role of digital learning solutions in higher education. It’s a hybrid sales role that combines virtual engagement and field-based selling. Candidates must reside within the territory they support (East/Central/West Region) and should expect frequent travel within their assigned geography. **What You’ll Do** **Drive Strategic Sales Growth** + Meet or exceed weekly, monthly, and seasonal sales targets through the successful adoption of course-based and digital learning solutions within Business &amp; Economics programs + Build, manage, and advance a strong pipeline of competitive opportunities using market intelligence, customer insights, and data-driven prioritization + Identify, develop, and close new business opportunities through a blend of in-person campus engagement and virtual selling strategies + Execute disciplined sales strategies and account plans that drive market share growth and long-term customer value **Build Strong Customer Partnerships** + Develop trusted relationships with instructors, department leaders, and institutional decision-makers by understanding their goals, challenges, and evolving instructional needs + Deliver compelling presentations, consultative recommendations, and tailored solutions that align Pearson offerings to customer objectives + Utilize effective selling techniques including pre-call planning, strategic questioning, and opportunity management to advance deals successfully through the sales pipeline + Represent Pearson’s portfolio of learning solutions with strong product, platform, and market knowledge **Collaborate and Execute with Excellence** + Partner closely with local teams and cross-functional stakeholders to strengthen pipeline development, customer engagement, and sales execution + Maintain disciplined pipeline management and accurate CRM reporting to support forecasting and business planning + Leverage sales tools, analytics platforms, and customer insights to improve efficiency, prioritization, and sales effectiveness + Contribute to a collaborative and inclusive team environment by sharing best practices and supporting team success **What Success Looks Like** Success in this role will be measured by: + Achievement or exceedance of sales and competitive market share goals + Development and conversion of a strong pipeline of qualified opportunities + Effective customer engagement and strategic relationship building + Consistent sales execution and pipeline discipline + Strong collaboration across internal and external partners **What You Bring** + 3+ years of successful sales experience with demonstrated ability to build, manage, and close a pipeline of opportunities, ideally with a focus on competitive share gain + Experience selling within the Business &amp; Economics higher education market or related education services and solutions environments + Proven track record of achieving results in a fast-paced, goal-oriented sales environment + Strong consultative selling, relationship-building, and strategic account management skills + Demonstrated ability to identify customer needs and develop solutions that create value for customers and the business + High level of self-motivation, initiative, and accountability with an entrepreneurial mindset + Strong analytical and technology skills, including experience with CRM systems, virtual presentation platforms, sales analytics tools, and business systems such as Salesforce and Tableau + Excellent written, verbal, and presentation communication skills **Preferred Attributes** + Strategic and customer-focused mindset with strong business acumen + Strong learning agility and enthusiasm for digital learning solutions and evolving education technologies + Resilient, adaptable, and comfortable navigating change and ambiguity + Highly organized with strong time management and territory planning skills + Collaborative team player who contributes positively across cross-functional partnerships **Compensation** The anticipated base salary range for this role is $85,000- 115,000. This position is also eligible to participate in a Sales Incentive program. Actual compensation will vary based on experience, skills, and geographic location. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. **Job:** Sales **Job Family:** GO\_TO\_MARKET **Organization:** Higher Education **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 23987</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Microsoft 365 Collaboration &amp; Content Consultant is responsible for the end-to-end implementation, configuration, and deployment of enterprise collaboration and content management solutions across the Microsoft 365 ecosystem.<br> You will own the delivery of Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Viva, Planner, Project, and Loop solutions, ensuring they are secure, scalable, governed, and aligned with enterprise productivity objectives.<br> This is a hands-on consulting and engineering role focused on delivering production-ready Microsoft 365 collaboration environments, translating business requirements into well-governed digital workplace solutions, and ensuring successful deployment, adoption readiness, and operational handover.<br> Responsibilities: Microsoft 365 Collaboration Solution Implementation Solution Design &amp; Deployment: Design, configure, and deploy Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Viva, Planner, Project for the web, To Do, and Loop based on client requirements.<br> Collaboration Platforms: Configure Teams, channels, meetings, webinars, Teams Phone (where licensed), Exchange Online, and OneDrive while ensuring governance and lifecycle management.<br> Content &amp; Portals: Design and implement SharePoint Online communication sites, intranet portals, hub sites, document libraries, metadata structures, information architecture, enterprise search, and Loop components.<br> Work Management:Deploy and configure Planner, Project for the web, To Do, and Loop to establish standardized work management practices across teams.<br> Employee Experience: Configure and integrate Microsoft Viva Connections, Engage, Insights, Learning, and Goals into the Microsoft Teams experience.<br> Governance &amp; Collaboration Architecture Governance Implementation: Define governance policies for Microsoft 365 Groups, Teams provisioning, naming conventions, lifecycle management, external sharing, guest access, and meeting policies.<br> Content Governance: Design information architecture, metadata models, search optimization, and document management practices to improve content discoverability and governance.<br> Migration: Plan and execute content migration from file shares and legacy collaboration platforms into SharePoint Online while preserving permissions and metadata.<br> Integration: Integrate Teams with SharePoint, OneDrive, Exchange Online, and Microsoft Viva to deliver a unified collaboration experience.<br> Deployment Ownership &amp; Delivery Excellence End-to-End Delivery: Own the complete deployment lifecycle from discovery workshops and solution design through implementation, testing, pilot rollout, production deployment, and operational handover.<br> Reusable Assets: Develop reusable deployment templates, provisioning scripts, configuration baselines, and implementation runbooks to improve delivery efficiency.<br> Documentation: Produce technical design documents, configuration workbooks, as-built documentation, operational guides, and knowledge transfer materials.<br> Client Advisory: Act as a trusted advisor by translating business productivity goals into Microsoft 365 collaboration solutions and recommending best practices.<br> Stakeholder Collaboration Collaborate closely with Identity &amp; Endpoint, Security &amp; Compliance, Copilot &amp; AI, Adoption &amp; Change Management consultants to deliver integrated Microsoft 365 solutions.<br> Conduct client discovery sessions, solution workshops, design reviews, and deployment planning activities.<br> Support adoption readiness by ensuring deployed solutions align with organizational governance and change management strategies.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Hands-on experience with Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Viva, Planner, Project for the web, To Do, and Loop.<br> Strong knowledge of Microsoft 365 collaboration architecture and governance best practices.<br> Expertise designing SharePoint Online intranet portals, communication sites, hub sites, document libraries, metadata, information architecture, enterprise search, and content management.<br> Experience configuring Teams collaboration environments including meetings, webinars, Teams Phone, guest access, and external collaboration.<br> Experience implementing Microsoft 365 governance including Groups lifecycle management, Teams governance, naming conventions, external sharing, and collaboration policies.<br> Experience planning and executing SharePoint and Teams content migrations from legacy environments.<br> Experience deploying Microsoft Viva Connections, Engage, Insights, Learning, and Goals.<br> Experience configuring Planner, Project for the web, To Do, and Loop to standardize enterprise work management.<br> Strong requirements gathering, solution design, client workshop facilitation, and technical documentation skills.<br> Ability to translate business productivity requirements into scalable Microsoft 365 collaboration solutions.<br> Working knowledge of Microsoft 365 identity, security, compliance, and governance principles sufficient to collaborate with security and identity specialists.<br> Understanding of Microsoft 365 licensing models including Microsoft 365 E3, E5, and Copilot licensing.<br> Produce clear solution designs, implementation documentation, deployment guides, operational runbooks, and knowledge transfer documentation.<br> 5+ years of hands-on experience deploying and configuring Microsoft 365 collaboration solutions within consulting, professional services, or systems integration environments.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience).<br> Microsoft Certified: Teams Administrator Associate (MS-700) Microsoft 365 Administrator (MS-102) SharePoint-related Microsoft certifications Other relevant Microsoft 365 collaboration certifications Must be fluent in English.<br> Working proficiency in Arabic is highly desirable.<br> Location: MENA region with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.<br> Engagement: Full-time, responsible for the end-to-end delivery of Microsoft 365 collaboration and content solutions across enterprise and public sector clients.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Microsoft Power Platform &amp; Automation Consultant is responsible for the end-to-end implementation, configuration, and deployment of low-code business solutions across the Microsoft Power Platform ecosystem.<br> You will take ownership of designing, building, integrating, and deploying business applications using Power Apps, Power Automate, Microsoft Copilot Studio, Dataverse, Power BI, and Power Pages to automate business processes and extend Microsoft 365 capabilities.<br> This is a hands-on consulting and engineering role focused on delivery: translating business process requirements into production-ready low-code solutions, owning the solution lifecycle from design through deployment, and ensuring solutions are scalable, governed, maintainable, and aligned with enterprise architecture and governance standards.<br> Responsibilities: Solution Design &amp; Architecture Conduct discovery workshops with business stakeholders to understand business processes, identify automation opportunities, and define solution requirements.<br> Design scalable Power Platform solutions, application architectures, and Dataverse data models aligned with business and technical requirements.<br> Apply Application Lifecycle Management (ALM), solution layering, reusable components, and development best practices to ensure maintainable and supportable solutions.<br> Power Apps &amp; Process Automation Design, develop, and deploy Canvas Apps and Model-driven Apps integrated with Microsoft 365 services and line-of-business applications.<br> Build Power Automate cloud flows and desktop flows (RPA) to automate business processes, approvals, and enterprise system integrations.<br> Integrate Power Platform solutions with Microsoft 365, Dynamics 365, and external enterprise applications using standard and custom connectors.<br> Copilot Studio &amp; AI Solutions Design and develop conversational agents using Microsoft Copilot Studio and AI Builder to automate user interactions and business processes.<br> Integrate Copilot Studio agents with Microsoft Teams and Microsoft 365 services while grounding responses using enterprise data.<br> Implement AI-powered capabilities that enhance business productivity and user experience through low-code solutions.<br> Data Management, Governance &amp; Deployment Design and implement Dataverse data models, including tables, relationships, business rules, and security roles.<br> Develop Power BI dashboards and reports to provide business insights and operational reporting.<br> Build Power Pages solutions to deliver secure external-facing business applications where required.<br> Implement Power Platform governance, including Centre of Excellence (CoE), environment strategy, Data Loss Prevention (DLP) policies for connectors, and solution governance.<br> Own the complete deployment lifecycle from solution development and testing through production deployment, operational handover, and ongoing governance.<br> Produce technical design documents, implementation guides, deployment documentation, operational runbooks, and knowledge transfer materials.<br> Client Advisory &amp; Stakeholder Collaboration Act as a trusted advisor by translating business process requirements into scalable Microsoft Power Platform solutions and recommending Microsoft best practices.<br> Collaborate closely with Collaboration &amp; Content, Copilot &amp; AI, Data Security &amp; Compliance, Endpoint &amp; Identity, and client stakeholders to deliver integrated Microsoft business solutions.<br> Conduct solution demonstrations, design workshops, deployment planning sessions, and knowledge transfer activities to ensure successful solution adoption.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Hands-on experience with Microsoft Power Apps (Canvas and Model-driven), Power Automate, Dataverse, Power Fx, Power BI, Power Pages, and Microsoft Copilot Studio.<br> Strong understanding of Microsoft Power Platform architecture, application development, and governance best practices.<br> Experience designing and developing low-code business applications using Power Apps and Dataverse.<br> Experience building Power Automate cloud flows, desktop flows (RPA), approval workflows, and business process automation.<br> Experience integrating Power Platform solutions with Microsoft 365, Dynamics 365, and external enterprise systems.<br> Experience developing conversational agents using Microsoft Copilot Studio and AI Builder.<br> Understanding of integrating AI capabilities into business applications and Microsoft Teams.<br> Strong understanding of Power Platform governance, Centre of Excellence (CoE), environment management, connector governance, Data Loss Prevention (DLP), and Application Lifecycle Management (ALM).<br> Experience implementing reusable components, managed solutions, and deployment best practices.<br> Strong requirements gathering, business process analysis, solution architecture, client workshop facilitation, and technical documentation skills.<br> Ability to translate business requirements into scalable, secure, and maintainable Microsoft Power Platform solutions.<br> Produce clear technical design documents, implementation documentation, deployment guides, operational runbooks, and knowledge transfer artefacts.<br> 5+ years of hands-on experience designing and building Microsoft Power Platform solutions within consulting, professional services, systems integration, or business applications environments.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field (or equivalent practical experience).<br> Certifications (Preferred) - Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Microsoft Certified: Power Platform Developer Associate (PL-400), Microsoft Certified: Power Platform App Maker Associate (PL-100), Microsoft Certified: Azure AI Fundamentals (AI-900) Must be fluent in English.<br> Working proficiency in Arabic is highly desirable.<br> Location : MENA region, with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.<br> Engagement: Full-time, with ownership of Microsoft Power Platform, business automation, and low-code solution deployments across enterprise and public sector clients.<br></span> </div>