Cctv Jobs - Cairo Egypt

About the role Lead the establishment and day-to-day operations of the Daikin AME Shared Service Centre (SSC) in Cairo. Responsible for building the SSC from zero, hiring and developing the team, establishing governance and SLA frameworks, and delivering services to all affiliate markets (UAE, KSA, Qatar, Egypt) at agreed quality, timeliness, and cost targets.<br>How you will contribute Establish the SSC in Cairo from inception — recruit the founding team, set up the physical office, configure systems access, and build the operational infrastructure. Own the SSC profit and loss statement as a profit centre, managing costs, markup revenue, and financial performance against annual targets. Develop and maintain Service Level Agreements (SLAs) with all affiliate markets, ensuring service quality meets or exceeds agreed targets. Build and lead a high-performing team through recruitment, onboarding, training, performance management, and career development — with a focus on developing Egyptian fresh graduates into skilled shared services professionals. Establish and chair monthly Service Review Meetings with affiliate stakeholders to review SLA performance, address escalations, and agree on improvement actions. Design and implement the SSC governance framework including escalation matrices, decision rights, operating rhythms, and continuous improvement mechanisms. Manage the phased onboarding of services across two tracks — ensuring each process is transitioned safely with no disruption to business-as-usual operations. Report to senior leadership on SSC performance through monthly dashboards covering KPIs, SLA attainment, cost-to-serve, and capacity utilisation. Coordinate with HQ Function Heads (dotted line relationship) to ensure functional standards, process governance, and capability development are maintained. Drive continuous improvement and automation initiatives to enhance productivity, reduce cycle times, and improve service quality over time. Manage the relationship between the SSC and supported affiliates, ensuring governance alignment regardless of the operating model chosen. Serve as the escalation point for cross-function issues, SLA breaches, and policy exceptions that cannot be resolved at Team Leader level.<br>What you need to succeed Education: Bachelor’s degree in Business Administration, Finance, HR, Engineering, or related field. MBA or equivalent postgraduate qualification preferred. Experience: 8–12 years of progressive experience in shared services, business process outsourcing, or operations management. Minimum 3 years in a leadership role managing a team of 15+ people. Experience in a greenfield SSC setup is highly desirable. Language: English (fluent — business working language). Arabic (conversational minimum — required for stakeholder engagement across AME markets). Certifications: Lean Six Sigma Green/Black Belt, PMP, or ITIL certification is an advantage but not required. Location: Cairo, Egypt

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate with end-to-end services for buyers, developers, and sellers. The company operates across key growth areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. RED combines expert industry advice with statistics, technology-enabled tools, and selective value-added services to make real estate decisions more informed, faster, and easier. Through seasoned professionals, first-hand market information, and advanced applications, clients receive tailored support throughout their property journey. RED maintains collaboration agreements with leading developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, Imkan, and others, covering both residential and commercial projects.<br>Role Description The Real Estate Sales Agent (Property Consultant) is a full-time, on-site role based in New Cairo. The person in this role will guide clients through the full sales cycle, including prospecting, qualifying leads, presenting suitable properties, conducting site visits, and closing transactions. Daily activities include maintaining up-to-date knowledge of available listings and new projects, preparing and delivering property proposals, and providing data-driven advice to help clients make informed decisions. The Real Estate Sales Agent will manage client relationships, respond to inquiries, follow up on leads, and coordinate with developers and internal teams to ensure a smooth sales process. The role also involves preparing documentation, supporting contract negotiations, and meeting individual and team sales targets while upholding RED’s customer-focused standards.<br>Qualifications<br> Candidates should possess skills in Real Estate Sales and Sales, with a strong track record in meeting or exceeding targets. Candidates should possess a solid understanding of the Real Estate market, including residential and commercial properties. Candidates should possess a valid Real Estate License or be willing and eligible to obtain one, in line with local regulations. Candidates should possess strong Customer Service skills, with the ability to build trust, handle client needs, and maintain long-term relationships. Strong communication and negotiation skills, with the ability to present complex information clearly. Comfort using technology tools, CRM systems, and data to support property recommendations and sales decisions. Ability to work on-site in New Cairo, manage multiple clients simultaneously, and collaborate effectively with internal and external stakeholders. Previous experience in real estate or related sales fields is preferred; fluency in English and Arabic is an advantage.

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>To deliver 24/7 digital-first support to Vodafone Business customers by resolving technical, account management, and service-related queries for business travellers and company administrators across live chat and ticketing channels, ensuring fast resolution, high customer satisfaction, and adherence to defined SLAs.</p> <h4>What you will do</h4> <li>Respond promptly and professionally to customer queries across omni-channels including chat, email, and incident management.</li> <li>Manage customer interactions with empathy and efficiency, ensuring quality standards are consistently met.</li> <li>Identify and address secondary customer needs to enhance service value.</li> <li>Collaborate with internal teams (2nd and 3rd line support) to resolve issues within agreed service levels.</li> <li>Adhere to established procedures and contribute to process improvements where applicable.</li> <h4>Who you are</h4> <li>Fluent in English (C2 level) with strong written communication and fast typing skills.</li> <li>Skilled in handling account management and technical queries in writing.</li> <li>Emotionally intelligent with the ability to manage high-profile customers.</li> <li>Proficient in MS Office and capable of working rotational morning and night shifts.</li> <li>Committed to compliance and continuous self-development.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What skills you will learn</h4> <li>Advanced customer engagement techniques across digital platforms.</li> <li>Incident management and resolution in a multi-system environment.</li> <li>Technical troubleshooting and account management.</li> <li>Collaboration with cross-functional support teams.</li> <li>Process improvement and service excellence strategies.</li></p><p></p>

Application Deadline: 1 October 2026Department: Spa & Recreation Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies. <br><br><br><br>Key Responsibilities<br><br>OVERALL OBJECTIVES / MAIN RESPONSIBILITIESTo deliver the whole spa experience to a high standard and ensure the guests’ needs are cared for in alignment with Resense training and all standard operating procedures. ‘Care for the guests’ from beginning to end. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests’ needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa & fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client’s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest’s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of ‘‘connecting with the guest’ in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor’s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire<br><br>EDUCATION:Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. <br><br>LANGUAGE: Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this<br>Position:Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES:Telephone system operations. Computer literate with experience of ‘in house’ booking/database systems. Desktop publishing an advantage.<br>Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

Application Deadline: 1 October 2026Department: Spa & Recreation Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies. <br><br><br><br>Key Responsibilities<br><br>OVERALL OBJECTIVES / MAIN RESPONSIBILITIESTo deliver the whole spa experience to a high standard and ensure the guests’ needs are cared for in alignment with Resense training and all standard operating procedures. ‘Care for the guests’ from beginning to end. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests’ needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa & fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client’s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest’s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of ‘‘connecting with the guest’ in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor’s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire<br><br>EDUCATION:Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. <br><br>LANGUAGE: Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this<br>Position:Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES:Telephone system operations. Computer literate with experience of ‘in house’ booking/database systems. Desktop publishing an advantage.<br>Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

Position: Mendix Developer<br><br>Nexttec Technology is a leading technology outsourcing company that provides innovative solutions to businesses of all sizes. We are currently seeking a highly skilled Mendix Developer to join our client.<br><br>As a Mendix Developer, you will play a key role in the development and implementation of Mendix applications for our clients. You will work closely with our project managers, designers, and other developers to deliver high-quality and efficient solutions that meet our clients' needs.<br><br>Key Responsibilities:<br><br>Application Development & Architecture <br><br> Design, build, and deploy Mendix applications using best-practice architecture and development patterns Translate business requirements into scalable, maintainable, and high-quality Mendix solutions Develop complex domain models, microflows, nanoflows, workflows,<br><br><br>integrations, and UI components<br><br> Build custom components using Java actions (written as per Java best practices & company conventions) Design and implement robust Mendix security models (user roles, module roles, entity access, page access, microflow access) strictly adhering to the principle of least privilege and Mendix security best practices Ensure application performance, scalability, reliability, and compliance with enterprise performance standards Conduct thorough code reviews to enforce quality, consistency, and<br><br><br>maintainability<br><br> Implement robust auditing, logging, and monitoring mechanisms while<br><br><br>championing true Dev Ops, Biz Dev Ops, and Sec Dev Ops principles throughout the application lifecycle<br><br> Build productized modules that are reusable in other apps and projects Design and deliver robust Mendix mobile apps with emphasis on reliable offline synchronization, high performance, secure local data handling, custom native functionality, and streamlined i OS/Android build & deployment processes<br><br><br>Integration & System Design <br><br> Integrate Mendix applications with external systems via REST, SOAP, OData, Kafka, databases, identity providers (OIDC, Azure AD), etc Design highly modular and reusable components (modules, microflows,<br><br><br>nanoflows, snippets, document templates)<br><br> Strong experience working with Mendix Building Blocks Collaborate with enterprise architects, infrastructure teams, and system owners to align solutions with the broader IT landscape Lead technical discussions with external teams on security, network, and infrastructure topics Engage in detailed technical discussions regarding published/consumed APIs (endpoints, versioning, authentication, rate limiting) Design, document, and publish APIs following REST/SOAP best practices Strong documentation discipline: clean/readable code, comprehensive in-app documentation, and complete handover/technical delivery documents (e.g. LLD, API documentation..etc) for clients<br><br><br>Leadership & Collaboration <br><br> Mentor and coach junior and Intermediate-level Mendix developers on best practices and advanced techniques Lead technical discussions, solution-design workshops, sprint planning, and refinement sessions Work closely with product owners, business analysts, and stakeholders to clarify requirements, refine user stories, and define acceptance criteria Promote and enforce Mendix development best practices and reusable<br><br><br>components<br><br> Provide accurate effort estimation for tasks, user stories, enhancements, and bug resolutions<br><br><br>Quality Assurance & Lifecycle Management <br><br> Ensure proper implementation of CI/CD pipelines, automated deployments, and branching strategies in Git Perform systematic unit testing, integration testing, and end-to-end testing; conduct full System Integration Testing (SIT) Troubleshoot and resolve complex, tricky bugs—including integration,<br><br><br>performance, and concurrency issues<br><br> Oversee application lifecycle management: branching strategies, versioning, environment configuration (dev/test/acc/prod), deployment processes, and rollback procedures<br><br><br>Required Skills & Qualifications<br><br>Technical Skills <br><br> Mendix Advanced or Expert certification (Expert strongly preferred) 3+ years of experience developing Mendix applications Delivered Mendix applications into production (at least 1 complex application) Expert-level knowledge of domain modeling, microflows, nanoflows, security model, Java actions, Java Script actions and Mendix best practices Experience with Git-based development, CI/CD pipelines, and automated deployments Strong experience with REST/SOAP web services, API design and documentation and API best practices Proficient in leveraging AI tools (Copilot, Grok, Chat GPT, Maia) to accelerate development, debugging, documentation, design, and professional client/stakeholder communication Proven ability to design and maintain comprehensive documentation (API, Low Level Designetc) Proficient in Microsoft Word and Excel for documentation and reporting<br><br><br>purposes<br><br> Strong Java and Java Script proficiency for custom actions, debugging complex logic, and performance optimization Advanced SQL skills including writing and optimizing complex queries, joins, and indexing Hands-on experience with On-Premise environments and cloud environments (Mendix Cloud, Azure, or Open Shift environments) Solid understanding of Mendix architecture, integrations, APIs, and security concepts Solid understanding of networking, certificates, firewalls, and proxy<br><br><br>configurations in enterprise contexts<br><br> Performed multiple Mendix Major upgrades Strong expertise in Mendix Mobile: offline/sync logic, performance optimization, security, secure mobile storage/encryption, and managing app builds, signing, and store distribution. <br><br><br>Soft Skills<br><br> Excellent analytical and problem-solving skills – particularly for complex integration and performance issues under tight deadlines – while remaining calm and positive during high-pressure situations or crises Excellent verbal and written communication skills; ability to write clear, professional client emails and documentation and conduct client-facing discussions Strong stakeholder-management and facilitation skills for workshops and requirement sessions Thrives in agile/scaled-agile and waterfall environments; adept at managing scope, bridging customer expectations, and enforcing process in structured deliveries Highly pro-active: identifies blockers, proposes solutions, and drives initiatives when progress slows down or new opportunities arise Proven ability to work independently while leading technical workstreams<br><br><br>Preferred Experience<br><br> Previous experience leading Mendix development teams Experience with Mendix tools such as QSM Hands-on experience with containerization (Docker, Kubernetes) and private cloud Mendix deployments Participation in Mendix Capture the Flag (CTF) events or proven ability to demonstrate Mendix security vulnerability concepts.<br><br><br>We Offer<br><br> Competitive salary and benefits package Opportunity to work on a variety of projects for clients in different industries Collaborative and dynamic work environment Professional development and training opportunities Growth potential within the company<br><br><br>If you are a highly motivated and skilled Mendix Developer looking to join a dynamic and growing team, we want to hear from you! Apply now and take the next step in your career with Nexttec Technology.

Senior Python Backend Developer, Cairo, Egypt<br><br>Connect to your career at Deloitte<br><br>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<br><br>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<br><br>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<br><br>Connect to your opportunity<br><br>Database Management: Backend developers design and manage the database systems that store and retrieve data for the application. This includes creating, optimizing, and maintaining database schemas, writing database queries, and ensuring data integrity and security. API Development: Backend developers build and maintain application programming interfaces (APIs) that allow the frontend and other services to communicate with the backend. This involves designing RESTful or Graph QL APIs, implementing endpoints, and handling data requests and responses. Server-Side Logic: They write the server-side code that executes business logic and processes user requests. This may involve implementing user authentication, authorization, and business rules. They ensure that the application functions correctly and efficiently on the server. Security and Performance: Backend developers are responsible for implementing security measures to protect the application and its data, such as user authentication, encryption, and access control. They also optimize the server-side code and database queries to enhance application performance. Integration: Backend developers often work on integrating third-party services and APIs into the application. This can include payment gateways, social media platforms, external databases, or other microservices.<br><br>Connect To Your Skills And Professional Experience.<br><br>3 - 7 years of experience. Python Proficiency: You should have strong programming skills in Python. Be able to write clean, efficient, and maintainable code in these languages. Server-Side Development: Excel in server-side development, including creating RESTful or Graph QL APIs, handling data processing and storage, and managing server infrastructure. Database Management: Experience in designing, querying, and managing databases, both on the mobile device (SQLite) and on the server (e.g., MySQL, Postgre SQL, or NoSQL databases). Security Best Practices: Knowledge of security measures in mobile and server development, including authentication, authorization, data encryption, and protection against common security vulnerabilities. API Integration: Proficiency in integrating mobile apps with backend services, third-party APIs, and web services. Performance Optimization: Experience in optimizing mobile app and server performance to ensure efficient data retrieval, processing, and response times. Back-End Development: Experience with at least one back-end language/framework combination, like Python and Django, to build server-side logic and APIs( Fast API, and Flask).<br><br>Connect to your service line - Technology and Transformation<br><br>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.<br><br>Personal independence<br><br>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.<br><br>Connect to your Industry<br><br>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” <br><br>Dan, Technology and Transformation<br><br>Our commitment to you<br><br>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<br><br>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.<br><br>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.<br><br>Connect to your next step<br><br>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Location: Cairo, Egypt (hybrid), with roughly 25% regional travel Entity: Zettasoft Egypt (https://www.zettasoft.com) Reports to: Managing Director, Zettasoft Egypt<br>About Zettasoft Egypt Zettasoft has been building software and advising technology leaders since 2007. Zettasoft Egypt, our Cairo office, serves the Middle East and North Africa with IT consulting, custom software development, and Odoo ERP implementation. For years, the same Cairo team has also designed and shipped production software for American clients, to US standards and on US timelines. Why This Role Exists Odoo built our reputation in the region, but it isn't the ceiling. The delivery muscle for much more is already here and already proven. AI enablement, custom application development, data analytics, cybersecurity operations, cloud management, and fractional CIO/CTO leadership have all been exercised for US clients for years. What we haven't done is sell that capability at scale to the region we sit in. The demand exists across Egypt and the Gulf, and we are barely touching it. We are hiring a Director of Business Development to change that and to build a regional pipeline that extends well beyond ERP implementation. What Zettasoft Egypt ultimately becomes in the region—the mix of consulting, engineering services, and products we lead with—is deliberately open. This role will help define it based on what the market buys. What You Will DoGenerate and own the pipeline• Build and execute a regional business development plan covering Egypt and priority Gulf markets (KSA, UAE, and selectively Qatar and Kuwait)• Identify which industries to go after (manufacturing, distribution and trading, education, retail, healthcare, financial services) and decide where our capability and their spending meet• Source new opportunities through direct outreach, referrals, industry events, and your own network. This role carries a number.• Qualify rigorously. We'd rather run three real deals well than twelve poorly. Expand the portfolio beyond Odoo• Position and sell the full Zettasoft catalogue: AI enablement and engineering, custom software development, data analytics and Power BI automation, cybersecurity strategy and operations, cloud and infrastructure management, and fractional CIO/CTO advisory• Translate technical capability into commercial language a CFO, COO, or business owner will act on• Lead with our strongest differentiator: a Cairo team with a US-client delivery track record, available to regional buyers without the cost or distance of a Western firm Find the software product this market needs• Listen for the problems that come up in deal after deal: the workarounds, the compliance burdens, the gaps between what Odoo does and what regional businesses need• Build the commercial case for the strongest of these: who buys it, what they pay today, and what a regional market is worth• Recruit design partners from your pipeline and existing accounts, and work with our product and engineering leadership to take a validated idea to first paying customers Recurring themes include Arabic-first AI applications, regional e-invoicing and regulatory compliance, and vertical extensions on top of Odoo. We are not committed to any direction yet; making the case is part of the job. Grow existing accounts• Map our Odoo and consulting clients for cross-sell and expansion opportunities• Build senior relationships that outlast individual projects and convert one-off implementations into multi-year engagements Build the partner ecosystem• Deepen our partnership with Odoo into a steady source of referred pipeline• Identify and develop new channel, reseller, and systems-integrator relationships across the region Run deals end to end• Lead every opportunity from first conversation through discovery, scoping, proposal, negotiation, and close• Work with our technical and management teams to turn a stated problem into a solution we can deliver; you bring the client context, they bring the architecture• Own pricing discipline and margin outcomes alongside the Managing Director• Maintain accurate forecasts and pipeline hygiene in our CRM, and hand off cleanly to delivery Inform strategy• Research where the market is going and recommend where Zettasoft should expand next: which countries, industries, and service lines deserve investment• Feed what you learn about competitors, pricing, and demand into our positioning, marketing, and event strategy<br>What Success Looks Like in Year One• A qualified pipeline built from scratch across at least two markets, with a repeatable outbound and referral motion• Signed engagements in at least two service lines outside Odoo implementation• A researched business case for one regional software product, with named design partners, strong enough for a build-or-not decision• Measurable revenue expansion within the existing client base• At least one partner or channel relationship generating referred opportunities• A clear recommendation on where to concentrate our commercial effort in year two<br>What You Bring Required• 8+ years in business development, enterprise sales, or client-facing consulting, with at least 4 years selling technology services (IT consulting, systems integration, custom development, managed services, or ERP) in the MENA region• A record of originating and closing new business you personally sourced• A solid technical foundation, from a computer science or engineering degree or equivalent hands-on experience: you can scope a custom software build, question an architecture, and speak fluently about cloud platforms, ERP systems, data and analytics, and modern AI without an engineer beside you• Credibility with owners, CFOs, and COOs, and comfort being the most senior person in the room representing us• Fluency in the region: you know how buying decisions get made in Egypt and the Gulf, and you have relationships worth leveraging• Strong written and spoken English and Arabic• Comfort with ambiguity and an appetite for building the function rather than inheriting one• Willingness to travel regionally, roughly 25% of the time Strongly preferred• Earlier hands-on experience as a solutions architect, presales engineer, developer, or technical consultant• Experience selling into Gulf markets from Egypt, or an existing network of buyers and partners there• Background in a consultancy, systems integrator, or software services firm rather than pure product sales• Familiarity with Odoo, Microsoft Dynamics, or comparable ERP ecosystems• Exposure to selling AI, data and analytics, or cybersecurity services• Experience building partner or channel programs• Experience taking a software product to market, whether as early-stage Saa S, a new product line inside a services firm, or your own venture<br>What We Offer• Competitive compensation package• Direct access to senior leadership in Cairo and the US• A proven delivery organization behind everything you sell, plus an established regional client list to build from• Ownership of the regional commercial strategy, and the budget and authority to build a team as the pipeline earns it• A path into product: if you find the opportunity and make the case, you will help build and lead it• Hybrid working from our Cairo office• Investment in continuous learning, including partner certifications

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <p>We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line.</p> <h4>About JLL</h4> <p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p> <p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p> <h4>Role purpose</h4> <p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p> <h4>What this job involves</h4> <ul> <li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li> <li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li> <li>Receive, direct and relay telephone, email and other queries via front of house</li> <li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li> <li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li> <li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li> <li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li> <li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li> <li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li> <li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li> <li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li> <li>Provide timely, accurate and personalized response to meetings and events enquiries</li> <li>Work flexibly in different settings as part of the team</li> <li>Coordinate the daily updating of room booking displays in line with local and regional processes</li> <li>Play a key part in supporting onsite space audits and walk-the-store processes</li> <li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li> <li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li> </ul> <h4>Sounds like you? To apply you need to be / have:</h4> <ul> <li>Experience in reception, concierge or related field</li> <li>Previous catering or hospitality experience is desirable</li> <li>Excellent people skills and ability to interact with a wide range of client staff and demands</li> <li>Previous experience of working within a high profile corporate environment</li> <li>Facilities management exposure would be beneficial</li> <li>Fluency in English and local language</li> <li>Strong PC literacy and proven ability to manage daily activities using various systems</li> <li>Very high attention to detail</li> <li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li> <li>Ability to maintain professionalism at all times and be an ambassador of the team</li> <li>Be an excellent team player with the want to go above and beyond for each other</li> </ul> <h4>What you can expect from us</h4> <p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p> <p>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p> <p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.</p> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <h4>Job tags:</h4> <p>Hiring</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Equal opportunity employer statement</h4> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please request accommodation through the appropriate channels.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone’s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers. The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p> <h4>Job profile</h4> <ul> <li>Develop, implement and maintain security policies, standards and procedures in alignment with industry best practices and compliance requirements for the customers.</li> <li>Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards.</li> <li>Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met.</li> <li>Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives.</li> </ul> <p><strong>Project management:</strong></p> <ul> <li>Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder management:</strong></p> <ul> <li>Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance.</li> <li>Foster a collaborative and high-performance culture within the security delivery team.</li> <li>Conduct regular performance reviews and coaching sessions for team members.</li> <li>Drive innovation by exploring and adopting cutting-edge security tools and methodologies.</li> </ul> <p><strong>Risk management:</strong></p> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints.</li> <li>Identify potential risks to security delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g., sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance and auditing:</strong></p> <ul> <li>Ensure the security delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>10 years experience with at least 5 years as a security delivery manager.</li> <li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills.</li> <li>Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives.</li> <li>Excellent command of Arabic and English.</li> <li>Extensive experience managing large-scale security programs and projects across diverse environments.</li> <li>Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security.</li> <li>Experience with managing service delivery in a fast-paced, complex environment and experience in managing large-scale multi-disciplinary service delivery teams.</li> <li>Must have technical and professional qualifications:</li> <li>Strong understanding of ICT systems integration methodologies.</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.</li> <li>Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy).</li> <li>Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

ABOUT ABDUL LATIF JAMEEL<br>Abdul Latif Jameel… a place to realize your potential. Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including, Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945 Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br>About The Role<br>Lead the end-to-end design, configuration, integration, deployment, and stabilization of SAP Success Factors Employee Central (EC) across a multi-country rollout. The consultant will own solution quality from global-template decisions through country localization, testing, cutover, and hypercare, while remaining personally hands-on in the system. The initial delivery priority is Italy, Poland, and the United Kingdom. The role will then extend the approved global template to Algeria, Spain, China, and Japan, balancing global consistency with statutory, regulatory, payroll, security, and data-privacy requirements in each country.<br>KEY ACCOUNTABILITIESOwn the EC workstream across discovery, fit-to-standard and localization workshops, solution design, configuration, integration, testing, deployment, cutover, hypercare, and transition to support. Translate the global HR operating model into a scalable EC global template, clearly separating globally governed design from justified country-specific deviations. Configure and govern Foundation Objects, Generic Objects/MDF, Corporate and HRIS Data Models, country-specific fields, associations, picklists, validations, and effective-dated behavior. Design and configure business rules, workflows, event reasons, event derivation, alerts, notifications, and approval routing for hire-to-retire processes. Configure Position Management, organizational structures, incumbency and vacancy rules, position-to-job relationships, synchronization, and position-based workflows. Configure People Profile and relevant employee data sections, UI rules, field visibility, localization, and auditable data access. Configure Time Off and absence processes where in scope, including time types, work schedules, holiday calendars, accruals, eligibility, workflows, and downstream hand-offs. Design and implement Role-Based Permissions (RBP), target populations, permission groups, delegated access, privacy controls, and segregation-of-duties considerations. Define operational, audit, and reconciliation reporting using standard EC reporting tools; support dashboard or analytics requirements where applicable. Lead data migration strategy, templates, extraction/mapping, cleansing rules, transformation, load cycles, validation, reconciliation, defect resolution, and business sign-off. Prepare and lead system integration testing (SIT), support user acceptance testing (UAT), manage traceability and defects, and verify end-to-end scenarios across HR, identity, payroll, and downstream systems. Own cutover planning and rehearsals, production readiness, go-live execution, hypercare triage, stabilization, handover, and knowledge transfer. Control EC configuration promotion and release/transport management across environments, including change logs, dependencies, regression impact, release notes, and rollback considerations. Produce and maintain high-quality functional and technical documentation, including solution designs, configuration workbooks, field mappings, integration specifications, test evidence, cutover plans, operating procedures, and support guides.<br>Geographic Scope<br>Phase 1 — priority: Italy, Poland, United Kingdom. Immediate design authority and hands-on EC localization. Evidence of recent implementation delivery in these countries is a primary screening requirement. Phase 2 — extension: Algeria, Spain, China, Japan. Template extension with local legal, data, language, identity, payroll, integration, and operational requirements assessed and configured country by country.<br>QUALIFICATIONS & EXPERINCE<br>Bachelor’s degree (or recognized equivalent) in Information Technology, Computer Science, Engineering, or a closely related discipline is mandatory. Current SAP Success Factors Employee Central certification is mandatory and must be valid/verifiable at the time of submission and throughout the engagement, subject to SAP certification-maintenance requirements.8–12+ years of SAP HCM and/or SAP Success Factors experience, with at least 5 years of deep, recent Employee Central implementation experience. Minimum four full-cycle EC implementations, including at least two delivered as the hands-on EC lead or senior solution/configuration lead. Demonstrable production implementations in multiple countries named in this description. Italy, Poland, and the United Kingdom are the priority and must be evidenced clearly in the candidate profile. Strong understanding of global HR data, effective dating, employee lifecycle processes, organization and position structures, payroll touchpoints, security, auditability, and data governance. Proven ability to work directly with HR, IT, payroll, legal, privacy, information security, enterprise architecture, integration teams, local country teams, and third-party vendors. Professional English communication and documentation skills; Italian, Polish, Spanish, Arabic, Chinese, or Japanese language capability is advantageous but not mandatory unless required by the assignment. Ability to travel to rollout locations and work across European and Asian time zones as agreed for the engagement.<br>Mandatory Hands-on Skills EC core configuration Foundation Objects; MDF/Generic Objects; Corporate and HRIS Data Models; country-specific fields; picklists; associations; effective dating; UI configuration. Process automation Business rules; workflows; event reasons; event derivation; notifications; validations; hire-to-retire process configuration. Organization & profile Position Management; organizational structures; People Profile; field visibility; synchronization; delegated access. Time & absence Time Off/absence configuration where applicable, including calendars, schedules, time types, accruals, eligibility, workflows, and integrations. Security & reporting RBP design/configuration; target populations; privacy-aware access; audit and reconciliation reporting. Identity & SSOIAS/IPS; SAML/SSO; Active Directory/Entra ID; attribute/claim mapping; JML; provisioning and deprovisioning; troubleshooting. Integration OData/APIs; Integration Center; CSV/SFTP/file interfaces; mappings; testing; monitoring; error handling; reconciliation; CPI collaboration. Delivery execution Migration and validation; SIT/UAT; cutover; hypercare; release/transport management; technical and functional documentation.<br>Preferred Skills & Certifications Current SAP Success Factors Employee Central Payroll certification, together with hands-on Employee Central Payroll implementation and integration experience; multi-country payroll delivery experience is highly desirable. SAP Integration Suite / Cloud Integration (CPI) familiarity sufficient to shape patterns, review mappings, analyze failures, and collaborate with integration developers. Experience integrating EC with Employee Central Payroll, SAP HCM payroll, and/or third-party payroll providers across multiple jurisdictions. Knowledge of Success Factors reporting and analytics, data-retention management, audit controls, and privacy-by-design practices. Experience with multilingual/global deployments, works councils, change management, training, and transition to managed services or internal support teams. Familiarity with other Success Factors modules and cross-module impacts, particularly Recruiting/Onboarding, Time, Compensation, Talent, and Learning. Leads design workshops decisively, asks detailed configuration questions, and converts ambiguous local needs into testable requirements and sustainable EC solutions. Balances global-template governance with legitimate statutory and operational localization; challenges unnecessary customization with evidence and alternatives. Communicates effectively from configuration specialists to executives, making dependencies, risks, decisions, and trade-offs visible early. Works collaboratively while retaining clear ownership for EC design quality, documentation, delivery commitments, and issue resolution. Coaches internal team members, conducts configuration/design reviews, and transfers knowledge so the solution remains supportable after handover. Operates with strong attention to detail, confidentiality, cultural awareness, and accountability across distributed international teams.<br>WHY JOIN ABDUL LATIF JAMEEL<br>Set up business from ground. Be part of a globally respected, family-owned organization with 80 years of pioneering history Work across diverse cultures and geographies with real international exposure Join a people-first culture built on Respect, Continuous Improvement, Pioneering Spirit, and Empowerment<br>READY TO MAKE YOUR MARK?<br>If you are ready to grow, contribute, and realize your potential within one of the region's most respected organizations — we would love to hear from you. Apply now!

About Us<br><br>Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence. We've evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise. We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling. This is made possible by relying on 3 pillars of excellence:<br><br>350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona) Our proprietary AI orchestrator Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions<br><br>Ready to kick start your career with us?<br><br>Why Infomineo? Here's what sets us apart:<br><br>Shape the Future of Business Insights: You will be at the forefront, leading the design and implementation of AI-driven solutions that automate tasks and drive efficiency across our entire service spectrum (Business Research, Content, Design, and Data Analytics) Work with Global Leaders: Our clients are industry leaders — Fortune 500s, top consultancies, governments, and NGOs. You will take ownership of delivering technical solutions that directly support their success Lead in AI & Technology: We foster continuous learning and technical excellence. You will stay ahead of the latest advancements in AI and software engineering, and actively drive innovation across the team Thrive in a Collaborative Culture: We value intellectual curiosity, leadership, and a can-do attitude. You will be encouraged to mentor others, contribute strategic ideas, and make a lasting impact on the company's growth<br><br>About this role:<br><br>We are seeking an experienced and technically strong individual to join us as Senior AI Software Engineer. In this role, you will take ownership of designing, developing, and deploying AI-powered data products and analytical applications that serve our internal teams and global clients. You will lead data science and AI initiatives, define best practices for applied AI and analytical solution development, and collaborate closely with engineering, product, and business stakeholders. While the role is primarily data science and AI-focused, you will also leverage your full-stack development background to build production-ready applications, integrate AI capabilities, and support cloud-based deployment.<br><br>Key Responsibilities:<br><br>Data Science, AI & Applied R&D:<br><br>Lead the design and development of AI-powered analytical solutions, data products, and intelligent applications that solve complex business problems Translate business and client requirements into data science approaches, AI workflows, and scalable technical solutions Design, prototype, and productionize machine learning, LLM, and generative AI solutions with a focus on business value, reliability, and usability Own the architecture of Retrieval-Augmented Generation (RAG) pipelines, including document processing, vectorization, semantic search, evaluation, and query optimization for enterprise use cases Design and implement complex AI-powered features by integrating LLM APIs and services using frameworks such as Lang Chain or equivalent, with a focus on reliability, accuracy, and performance in production Design, implement, and maintain Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and data sources, enabling context-aware and extensible AI solutions Develop evaluation frameworks, monitoring approaches, and observability practices for LLM-powered systems to ensure quality, transparency, and continuous improvement Apply advanced prompt engineering, embedding strategies, and vector database management techniques to improve the performance of AI solutions Integrate AI outputs into analytical workflows, dashboards, reporting tools, and client delivery pipelines<br><br>Full-Stack Application Development:<br><br>Design and contribute to the development of production-grade AI and data applications, primarily using Python and backend frameworks such as Fast APIBuild or support frontend interfaces using modern frameworks such as React, Next.js, or Vue to make AI and data products accessible to business users and clients Collaborate with software engineers to define scalable application architectures, API standards, and integration patterns Develop and maintain REST API integrations with third-party AI services, enterprise Saa S platforms, internal tools, and external data sources Ensure that data science prototypes are translated into maintainable, secure, and scalable production solutions Participate in code reviews, define technical best practices, and contribute to a high-quality engineering and data science culture<br><br>Cloud, Deployment & MLOps:<br><br>Support the containerization and cloud deployment of AI and data applications, preferably on Google Cloud Platform using GKE and Artifact Registry, while remaining adaptable to other cloud environments Design and maintain CI/CD pipelines using Git Hub Actions or equivalent tools to ensure reliable and repeatable releases Apply MLOps and LLMOps practices to manage experimentation, deployment, monitoring, and continuous improvement of AI systems Collaborate with engineering and infrastructure teams to ensure the reliability, scalability, and performance of production environments Proactively identify performance bottlenecks in AI workflows, data pipelines, application layers, and infrastructure Technical Leadership & Collaboration:Lead applied AI and data science initiatives from discovery and prototyping through production deployment Mentor junior data scientists, AI engineers, and developers on data science methods, AI integration, coding practices, and production readiness Work closely with product teams, consultants, analysts, and non-technical stakeholders to ensure solutions are aligned with business needs Define standards and best practices for AI solution design, evaluation, documentation, and delivery Communicate complex technical concepts clearly to both technical and non-technical audiences<br><br>Qualifications:<br><br>4 to 6 years of experience in data science, AI development, applied machine learning, or related technical roles, with hands-on experience delivering production-grade AI or data products Strong proficiency in Python, with experience using data science, machine learning, and AI libraries and frameworks Solid full-stack development background, including experience with backend frameworks such as Fast API and modern frontend frameworks such as React, Next.js, or Vue Deep understanding of LLMs, RAG architectures, generative AI workflows, and production-grade AI service integration, including tools such as Open AI, Gemini, Lang Chain, or equivalent Proven experience designing and implementing Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and enterprise data sources Experience building analytical workflows, dashboards, data pipelines, or AI-powered decision-support tools in a client delivery or enterprise context Hands-on experience with Docker and cloud deployment on at least one major cloud platform such as GCP, AWS, Azure, or equivalent Familiarity with container orchestration, artifact management, CI/CD pipelines, Git Hub Actions, Git Ops workflows, and branching strategies Strong understanding of LLM observability, AI evaluation, performance monitoring, and production reliability practices Demonstrated ability to lead technical initiatives, mentor junior team members, and collaborate effectively with product teams and business stakeholders Bachelor's or Master's degree in Data Science, Computer Science, Software Engineering, Statistics, Applied Mathematics, or a related field<br><br>Preferred Skills:<br><br>Experience with agentic AI frameworks such as Lang Graph or similar orchestration tools for building multi-step AI workflows Knowledge of advanced prompt engineering, vector database management, embedding model optimization, and AI evaluation techniques Experience with MLOps or LLMOps practices, including experiment tracking, model monitoring, and AI quality evaluation Experience with Infrastructure as Code tools such as Terraform or Pulumi Experience designing data models, analytical pipelines, or BI/dashboard solutions Relevant certifications such as Google Cloud Professional Data Engineer, Google Cloud Professional Machine Learning Engineer, Google Cloud Professional Developer, or similar cloud and AI credentials<br><br>What we offer:<br><br>A competitive compensation and benefits package The opportunity to lead AI, data science, and technology initiatives with real global impact A dynamic and supportive work environment that values leadership, innovation, and your contributions Continuous learning and professional development opportunities to propel your career forward in AI, data science, and technology<br><br>Application Process:<br><br>Candidates are invited to submit a resume, cover letter, and any relevant portfolio, Git Hub links, or project examples showcasing their experience in data science, AI solution development, full-stack application development, and cloud deployment. Shortlisted candidates will undergo a technical assessment and interview to demonstrate their data science expertise, AI implementation skills, full-stack capabilities, and technical leadership potential.<br><br>Infomineo: Where brilliant minds meet to shape the future of business.

Key Accountabilities: - Lead the Go-to-Market (GTM) strategy for all new app features and the upcoming total app revamp.- Own & steer the integration of all financial services activities on e& money application- Own the Content Management System (CMS); manage the daily lifecycle of banners, splash screens, and promotional real estate.- Conduct continuous A/B testing on icon placements and UI layouts to optimize customer engagement and click-through rates (CTR).- Develop & execute the e& money app calendar focusing on all financial services use cases- Collaborate with cross-functional teams of commercial product managers, UX, IT, etc & to develop integrated one single app & delivers key messages customized to target each customer segment on the app- Responsible for e& money app KPIs designed to increase the conversion rate in each touchpoint on the customer funnel- Design & launch the app promotional & incentive platforms to push consumer adoption & achieve conversion- Develop and manage gamification frameworks (streaks, badges, rewards) to increase app "stickiness" and DAU/MAU ratios.- Own the app experience for different verticals & accountable for maintaining different industries digital standards- Build the after sales support & complaint handling processes, SLAs, Compensation matrix jointly with Business owners, Merchants & Customer Care- Monitor the relative performance, new launches & in app digital experience to ensure being at par with diversified market players- Scout the market for adequate smart enablers to be equipped in e& money app to support being a single platform- Mange the team responsible for E2E testing and sign-off all the app projects along with app release plan- Work closely with the IT team to ensure proper mapping of all developed use cases and setting the needed alarms to proactively detect any raised issues- Scout and equip e& money with the tools needed for upselling and Realtime triggers to ensure easier upselling and conversion along with tools required to upscale the app from mere service app to product based app- Own & set the super app upselling strategy & set the framework for in-app & out of app communication direction.- Lead and manage a team of Digital savvys, providing guidance, coaching, and feedback to ensure team engagement & development- Build and maintain relationships with external partners, vendors, and agencies to support marketing initiatives and drive business outcomes.<br>Qualifications & Experience:Minimum 8 years of work experience in App Management, Growth Marketing, or Product Operations (ideally within Fintech, E-commerce, or a high-growth startup) Good understanding of basic Digital Backend systems & technicalities Deep understanding of the Egyptian consumer landscape and digital payment behaviors. Expert-level experience with CMS tools, App Analytics (e.g., Mixpanel, Firebase, or Apps Flyer), and A/B testing platforms. Proven ability to manage "Business As Usual" (BAU) while simultaneously leading a major project revamp. Ability to translate raw data into actionable "growth hacks."

Job Title<br><br>Customer Support Specialist (Escalations)<br><br>Job Description<br><br>Resolve complex customer cases with professionalism and care.<br><br>About The Role<br><br>We are looking for a highly skilled Customer Support Specialist (Escalations) to join our Customer Experience team. In this role, you will manage complex customer inquiries and escalations, delivering exceptional service through effective problem-solving, strong communication, and sound decision-making.<br><br>You will take ownership of customer cases from start to finish, working closely with internal teams to ensure timely and satisfactory resolutions while maintaining a customer-first approach.<br><br>Key Responsibilities<br><br>Complex Case Management<br><br>Manage complex, high-priority customer cases from initial contact through final resolution. Serve as the primary point of contact for customers throughout the resolution process. Investigate issues, assess available solutions, and make informed decisions within established guidelines. Handle sensitive customer situations with professionalism, empathy, and discretion. Negotiate and mediate resolutions while balancing customer satisfaction and business objectives. Exercise sound judgment in resolving unique or non-standard situations.<br><br>Customer & Stakeholder Communication<br><br>Communicate clearly and professionally across multiple channels. Explain policies, procedures, and solutions in a simple and customer-friendly manner. Collaborate with cross-functional teams to resolve customer concerns efficiently. Escalate issues appropriately when required while ensuring timely follow-up.<br><br>Operational Excellence<br><br>Act as a subject matter expert for complex case handling and customer support processes. Identify recurring issues and provide recommendations for process improvements. Support pilot initiatives, new processes, and continuous improvement projects when applicable. Maintain accurate documentation while ensuring customer data confidentiality and compliance.<br><br>Qualifications<br><br>Required<br><br>Minimum of 1 year of experience in a call center, customer support, or a similar customer-facing role, or experience in a higher-level customer service position. Proven experience managing complex customer cases and escalations. Excellent conflict resolution, negotiation, and problem-solving skills. Strong written and verbal communication skills. Ability to prioritize, organize, and manage multiple cases in a fast-paced environment. High School Diploma or equivalent. Excellent English communication skills (C1/C2 proficiency). Strong computer literacy with the ability to quickly learn new systems and tools. Flexibility to work rotating shifts, weekends, and public holidays based on business needs.<br><br>Preferred<br><br>Bachelor's degree or equivalent. Experience within customer experience, hospitality, technology, or service-based industries. Experience working with CRM platforms and productivity tools. Strong analytical skills with the ability to identify trends and recommend improvements. Experience collaborating with cross-functional teams.<br><br>Core Competencies<br><br>Excellent communication and active listening. Customer-focused mindset with a passion for delivering outstanding service. Strong decision-making and sound judgment. Effective conflict resolution and negotiation skills. High attention to detail and organizational skills. Ability to perform under pressure while managing multiple priorities. Adaptability in a dynamic and evolving work environment. Commitment to maintaining customer confidentiality and data security.

Job Summary:<br>We are seeking a detail-oriented and motivated Remote Takeoff & Estimating Assistant (Electrical, Construction) to support our estimating team in preparing accurate electrical takeoffs, quantity calculations, and pricing proposals for construction projects. This role requires the ability to read and interpret construction drawings, analyze project scopes, and maintain organized project documentation. The ideal candidate has experience with construction takeoffs, strong Excel and Bluebeam skills, and a willingness to learn client-specific pricing and estimating methodologies. Success in this position requires excellent attention to detail, strong communication skills, adaptability, and the ability to work efficiently within established processes while supporting proposal development and project estimating activities.<br>Key Responsibilities:Perform electrical takeoffs from construction drawings. Enter and maintain quantity data in Excel spreadsheets. Interpret project scopes from plans and specifications. Assist in preparing estimates and pricing proposals. Support proposal development and final submission activities. Collaborate with management throughout the estimating process. Learn and follow client-specific estimating procedures. Review drawings and specifications to identify project requirements. Verify quantity takeoff accuracy and maintain organized project documentation. Communicate with internal team members to clarify scope, pricing, and proposal details. Perform other duties related to the position as assigned.<br>Qualifications & Requirements:Proficient level of English (written and spoken). Excellent professional and communication skills, allowing for effective collaboration with clients, vendors, and teammates. Experience with construction takeoffs. Ability to read and interpret construction, electrical, and mechanical drawings. Strong understanding of construction scopes and plan interpretation. Proficiency in Bluebeam and Microsoft Excel. Detail-oriented with strong numerical and analytical skills. Ability to assist with proposal preparation. Willingness to learn pricing methodologies from the client. Willingness to complete a client-provided assessment (Test Project). Excellent attention to detail and accuracy. Quick learner with the ability to adapt to new systems, software, and processes. Strong work ethic and commitment to meeting deadlines in a fast-paced environment. Comfortable working within structured processes and established workflows. Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management). Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach. Positive attitude and the ability to learn and adapt quickly. Ability to understand and follow established processes accurately with minimal supervision. Ability to work U. S. Eastern Time (New York) business hours and adapt to business needs. Interested in long-term career opportunities. Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.<br>Compensation & Benefits:100% remote work. Compensation in USD. Full-time position with 40 hours weekly. Please note that this is a long-term opportunity. Great work environment with potential for growth.

Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Job Description:Manage and develop a portfolio of customers and introduce new prospects Achieve assigned budget. Daily account management and handling customer complaints Monitor client’s daily transactions and handle compliance requirements Reactivate Dormant accounts while minimizing closed relations (attrition) Make calls to existing as well as prospect clients Boost Liabilities in his portfolio by attracting new deposits and fresh funds Maximize utilization of approved borrowing clients facility limits Maximize Trade Finance activity within his portfolio Enhance the Capital Market Activity of his portfolio and confirm all FX deals with CM team Spread, study & carefully analyze client financial statements, structure credit facilities & mitigate risks. Conduct full market analysis and assess client business. Discuss credit proposal with Risk Department Handle renewal of existing client facilities Follow up the receipt of clients documentation and handle any discrepancies Market Corporate Assets / liabilities, as well as the full range of CAE products and services. Actively contribute to synergies with other LOBsComply with CAE policies & procedures as well CBE directives and guidelines.<br>Qualifications Required:The ideal candidate should hold a Bachelor’s degree from a reputable university – Business or finance (Master’s or Credit Course or finance certification is a plus). Good knowledge of capital & money market including regulations & proceeds. Familiarity with Central Bank of Egypt guidelines & policies. Good knowledge of the outside market Strong financial & economic analytical capabilities. Strong selling and negotiation skills. Excellent English communication and written skills. Good Computer skills (word, excel & Power Point)3-4 years of banking experience in the same field.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>This role is responsible for leading the technical and commercial aspects of achieving integrated solutions revenue targets. You will be providing strong technical sales, overcoming technical sales objections and engaging with key technical customers’ stakeholders.</p> <h4>Who you are</h4> <ul> <li>Understand the customer business and technical requirements and objectives</li> <li>Understand and analyse RFP requirements, business needs and challenges</li> <li>Lead the opportunity assessment process</li> <li>Collaborate with account management team</li> <li>Identify and evaluate value-add alternatives, solutions to those alternatives</li> <li>Moderate the solution creation process by working with technical solution architects</li> <li>Partner with solution architecture, pricing, and delivery excellence for effort estimation and pricing</li> <li>Lead solution presentation with the client</li> <li>Adequate understanding of the laws, regulations and governance of critical deals and purchasing process and cycle</li> <li>Respond to requests for information and requests for pricing</li> <li>Work with sales personnel to provide product, business and technical knowledge in support of pre-sales activities</li> <li>Coordinate requirements and deliver proofs of concept to customers when needed</li> <li>Maintain and ensure consistency of target achievement in the VBU segment</li> <li>Provide the management with regular reports including the figures related to integrated solutions sales across all segments</li> </ul> <h4>Competencies</h4> <ul> <li>3-7 years of enterprise accounts experience</li> <li>Leads or participates in customer workshops during the sales and solution phase, and presentations and solution definitions and scoping activities during proposal submission</li> <li>Must have a proven track record of handling medium to large competitive, complex deals and successful closure</li> <li>Willingness to understand and learn new use cases and unknown technologies</li> <li>Strong personal presence, capable of engaging senior management and C-level</li> </ul> <h4>Technical skills</h4> <ul> <li>Engineering or computer science background</li> <li>Basic knowledge of system integrator diversified technologies</li> <li>Understand IT requirements and technical differentials</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Conduct full analysis on credit cases submitted for one of Business Banking lending solutions and prepare their credit packages, follow up on their performance to ensure complying with the relevant credit policy, Bank Policies &amp; CBE regulations within the defined TAT. Credit Underwriting</p><p>1. Perform Financial Statement Accuracy checks and receipt of sales info memorandum from RM to ensure portfolio quality.</p><p>2. Conduct financial statement spreading and analysis on Business banking company s financials referred from the Relationship managers to offer them the suitable lending package.</p><p>3. Ensure that Credit investigation report is in order with no negative findings to cover all investigation aspects.</p><p>4. Pass customers through CSC (Customer screening criteria) to reach customer s risk grade and ensure their alignment with the bank s set risk appetite.</p><p>5. Prepare the Customer s Terms of Lending / Customer Acceptance Criteria (Terms of Lending) as per the customer risk grade.</p><p>6. Conduct regular customer meetings to clarify on risk points</p><p>7. Approve customer Buyers and Suppliers based on evaluation of Credit investigation report.</p><p>8. Prepare Credit Approval Memo (CAM), presenting the company s financial parameters matching the relevant policy and write-ups for annual reviews and memos incorporating all risks with strict adherence to CBE and for the annual reviews of the existing clients and new commitments to renew packages.</p><p>9. Obtain the necessary approvals of the relevant the approving bodies on Credit packages</p><p>10. Provide case feedback on submitted cases form the RMs within the defined TAT to maintain customer satisfaction and set service levels. Follow up</p><p>11. Follow up and track the portfolio in terms of the expiry and renewals of granted facilities in order for the required approvals to be finalized before the target date.</p><p>12. Monitor the facility utilization to ensure that it is within approved limit and structure and ensure prompt settlement of dues.</p><p>13. Respond to the recommended actions regarding the Early Warning alarming signals with actionable interactions in a timely manner to maintain portfolio quality. Policies, Processes and Procedures</p><p>14. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Day-to-day management</p><p>15. Follow the day-to-day operations related to own job to ensure continuity of work Compliance</p><p>16. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree of commerce, Business Administration, accounting or equivalent.</li><li>Minimum 4 6 for underwriters of lending experience to SME/Midcap segment,</li><li>Credit knowledge &amp; Certification</li></ul><strong>Skills</strong><ul><li>Change management skills</li><li>Strong negotiation and influencing skills</li><li>Ability to analyse and interpret large volumes of data and take decisions</li><li>Strong presence and ability to work with people across functions at all levels</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Gradion , we are the strategic partner for ambitious businesses, helping them achieve breakthrough growth through Digital Innovation and Deep Tech. With a global vision and an AI-first approach, we enable clients to reshape strategies, optimize systems, and adopt cutting-edge technologies to create sustainable value. From AI and data to cybersecurity, robotics, and large-scale enterprise platforms, Gradion designs practical solutions that lay the foundation for the next generation of billion-dollar companies.</p><p>OUR FACTS &amp; FIGURES:</p><ul><li>23+ years of expertise Gradion builds digital platforms &amp; deep-tech solutions.</li><li>3 continents: Asia, Europe and Africa.</li><li>300+ specialists across 7 countries Vietnam, Singapore, Thailand, Saudi Arabia, Germany, Egypt, Indonesia.</li><li>100+ enterprise clients, including several unicorns (e.g., Alaiko, HomeToGo, Roadsurfer).</li><li>Vietnam s Best IT Company recognized by ITViec for 7 consecutive years, including 2 consecutive years of ranking #1 (2024 and 2025).</li><li>ISO 27001.</li></ul><p>What you ll do</p><ul><li>Architect Infrastructure: Design and scale our multi-region cloud infrastructure (AWS/GCP) using Terraform or Pulumi to ensure 99.9% uptime.</li><li>Master Orchestration: Manage and optimize our Kubernetes clusters (EKS/GKE), focusing on resource efficiency, autoscaling, and security hardening.</li><li>Streamline CI/CD: Build and maintain high-performance deployment pipelines (GitHub Actions, GitLab CI, or Jenkins) that make "deploy to production" a non-event.</li><li>Enhance Observability: Implement and manage robust monitoring, logging, and alerting stacks (Prometheus, Grafana, ELK, or Datadog) to catch issues before they affect users.</li><li>Security &amp; Compliance: Implement "Shift Left" security practices, managing IAM, VPC networking, and secret management (Vault).</li><li>Culture of SRE: Lead the charge on incident response, root cause analysis (RCA), and disaster recovery planning.</li></ul><p>What you ll bring</p><ul><li>Experience: 5+ years in DevOps, SRE, or Infrastructure roles, managing production-grade cloud environments.</li><li>IaC Expertise: Mastery of Infrastructure as Code (Terraform is our primary tool) and configuration management (Ansible/Chef).</li><li>Containerization Deep-Dive: Expert-level knowledge of Docker and Kubernetes you understand how the networking and storage layers work under the hood.</li><li>Scripting Mastery: Proficiency in Python, Bash, or Go for automating repetitive tasks and building internal tools.</li><li>Security Mindset: A strong understanding of cloud security best practices and network protocols (TCP/IP, DNS, TLS).</li><li>Problem Solver: You thrive in high-pressure situations and have a track record of scaling systems from thousands to millions of users.</li></ul><p>Bonus Points</p><ul><li>Experience with Serverless architectures (AWS Lambda/Edge computing).</li><li>Knowledge of Database administration (PostgreSQL, Redis) at scale.</li><li>Certification in AWS (Pro), CKA (Certified Kubernetes Administrator), or equivalent.</li></ul><p>Why Join Gradion MENA?</p><ul><li>Global Exposure: Work daily with international teams and founders from Europe and Asia.</li><li>AI-Driven Development: We integrate AI into our DNA, from how we write code to the strategic solutions we provide to clients.</li><li>Continuous Evolution: Monthly budget for courses and certifications to keep your skills at the cutting edge.</li></ul><p>Benefits &amp; Perks</p><ul><li>Setup: laptop and full workstation.</li><li>Health: Comprehensive family health insurance and life insurance.</li><li>Flexibility: Flexible working arrangements and a culture of ownership.</li><li>Rewards: Competitive salary based on seniority + milestone bonuses (marriage, childbirth, etc.).</li></ul><p>Contact Person: Hager Atif</p><p>Office: 57 Abbas El Akkad, Nasr City Cairo</p><p>Working Hours: Sunday to Thursday</p><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years in DevOps, SRE, or Infrastructure roles, managing production-grade cloud environments.</li><li>Mastery of Infrastructure as Code (Terraform is our primary tool) and configuration management (Ansible/Chef).</li><li>Expert-level knowledge of Docker and Kubernetes you understand how the networking and storage layers work under the hood.</li><li>Proficiency in Python, Bash, or Go for automating repetitive tasks and building internal tools.</li><li>A strong understanding of cloud security best practices and network protocols (TCP/IP, DNS, TLS).</li><li>You thrive in high-pressure situations and have a track record of scaling systems from thousands to millions of users.</li><li>Experience with Serverless architectures (AWS Lambda/Edge computing).</li><li>Knowledge of Database administration (PostgreSQL, Redis) at scale.</li><li>Certification in AWS (Pro), CKA (Certified Kubernetes Administrator), or equivalent.</li></ul><p></p></section>