Call Center Jobs - Alexandria Egypt

<strong>Company Description</strong> Blue Holding is a creative multinational group of companies delivering integrated online and offline marketing services, with nearly two decades of experience supporting leading healthcare organizations. The group operates 14 specialized companies across the EMEA region covering concept creation, in-store activation, digital marketing, and business intelligence. Blue Holding also provides market and medical research, event management, voice-over and call center services, packaging production, general production, and training and development. Team members collaborate across disciplines to design insightful, innovative marketing solutions that help clients achieve measurable impact and sustainable growth.<br><strong>Role Description</strong> The Senior Marketing Executive is a full-time, on-site role based in Alexandria. This role is responsible for leading marketing initiatives, including planning and executing campaigns, coordinating with cross-functional teams, and ensuring alignment with business objectives. The Senior Marketing Executive will analyze market trends, manage research activities, and translate insights into effective marketing strategies for healthcare and related sectors. Day-to-day tasks include overseeing promotional activities, supporting sales teams with marketing materials, monitoring performance metrics, and optimizing campaigns for maximum return on investment. The role also involves preparing reports and presentations, maintaining consistent brand messaging, and contributing to the development of new marketing concepts and solutions.<br><strong>Qualifications<br></strong> <br><ul><li>Strong market planning and strategic marketing skills, with experience in designing and managing integrated marketing campaigns.</li><li>Proficiency in market research and data analysis to interpret trends, customer behavior, and competitive landscapes.</li><li>Excellent communication skills, including clear written and verbal communication and effective stakeholder management.</li><li>Sales and marketing experience, ideally within healthcare or related industries, with a focus on driving revenue and brand growth.</li><li>Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.</li><li>Solid understanding of digital marketing channels, performance metrics, and marketing automation tools.</li><li>Bachelor’s degree in pharmacy, medical, Marketing, Business, Communications, or a related field; advanced certifications in marketing or analytics are an asset.</li><li>Demonstrated leadership capabilities, including mentoring team members and collaborating across diverse functions and cultures.</li><li>Strong problem-solving skills, attention to detail, and a data-driven approach to decision-making.</li></ul>

<p>Role Description</p><p>The Sales Specialist will be responsible for promoting KOMET INSTITUT’s German language programs and converting prospective learners into enrolled students. The role is primarily focused on <strong>Tele-sales and lead conversion</strong>, including contacting leads, understanding their needs, presenting suitable language programs, handling inquiries, overcoming objections, and following up consistently until registration.</p><p>Daily responsibilities include making outbound calls to prospective learners, responding to inquiries through phone and digital channels, conducting consultations, explaining course levels, schedules, fees, and available programs, and maintaining regular follow-up with leads.</p><p>The Sales Specialist will maintain accurate records of leads and sales activities, update the CRM or sales tracking system, monitor individual sales performance, and prepare basic sales reports. The role also requires close coordination with the training and operations teams to ensure accurate information about course content, schedules, and availability.</p><p>The position requires a proactive, target-oriented individual with strong communication and persuasion skills and the ability to build positive relationships with prospective and current learners.</p><p><br></p><p>Key Responsibilities</p><ul><li>Contact and follow up with prospective learners through outbound calls and digital channels.</li><li>Respond to incoming inquiries and convert leads into registrations.</li><li>Understand learners’ needs and recommend suitable German language programs.</li><li>Clearly explain course levels, schedules, fees, offers, and registration procedures.</li><li>Handle objections and provide appropriate solutions to encourage enrollment.</li><li>Maintain regular follow-up with leads and ensure no potential customer is missed.</li><li>Update lead and sales records accurately and consistently.</li><li>Achieve individual and team sales targets.</li><li>Track daily sales activities, conversions, and follow-up status.</li><li>Coordinate with the training and operations teams regarding course availability and schedules.</li><li>Provide a positive and professional customer experience throughout the enrollment process.</li><li>Contribute ideas to improve lead conversion and sales processes.</li></ul><p>Qualifications</p><ul><li>Previous experience in <strong>Tele-sales, Telesales, Inside Sales, or Call Center Sales</strong> is preferred.</li><li>Strong verbal communication and persuasion skills.</li><li>Proven ability to handle sales calls, follow up with leads, and convert prospects into customers.</li><li>Strong customer service and objection-handling skills.</li><li>Target-oriented with a strong focus on achieving sales results.</li><li>Good organizational and follow-up skills.</li><li>Ability to manage a high volume of calls and leads effectively.</li><li>Basic computer skills and experience with CRM or sales tracking systems is an advantage.</li><li>Proficiency in English is required; knowledge of German is an advantage.</li><li>Interest in language learning or education is preferred.</li><li>Previous experience in education or training services is an advantage.</li></ul>

<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<p> </p> <p> </p> External Facing Job Advertisement <p>About The Role </p> <p>Four Seasons Hotel Alexandria is looking for a Communications Agent to answer and direct phone calls, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies.</p> <p> </p> <p> <b>What You Will Do</b> </p> <p>1-The ability to follow proper payroll procedures.<br>2-The ability to provide general information and inquiries to all callers and is familiar with all hotel services, hours of operation, key hotel 3-persomel, daily activities, special function, etc.<br>3-The ability to successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.<br>4-The ability to answer all incoming calls promptly with a pleasant tone of voice, using names when possible, and routing calls to proper extensions.<br>5-The ability to accept and place wake-up calls for hotel guests.<br>6-The ability to assist with "Do Not Disturb" requests, screening calls,<br>"No Information" calls, busy</p> <p>7-The ability to assist callers in placement of local or long distance and prepare charges for posting to proper accounts</p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p>What Will You Bring</p> <p> 1.Reading, writing and oral proficiency in the English language </p>

<p>Overview The role leads Network and Compute delivery and operations across Egypt and WECA, providing end-to-end ownership of connectivity, server infrastructure, lifecycle activities, and infrastructure projects. It coordinates local engineers, global technical teams, service providers, and business stakeholders to maintain stable, secure, and resilient services.The role is accountable for network and compute incident resolution, technical assessments, solution design coordination, implementation governance, change planning, testing, documentation, and operational handover. It also supports financial planning, vendor management, sourcing activities, and cost optimization for telecommunications and infrastructure services.The role acts as the market technical lead for Network and Compute activities, including WAN/LAN/Wi-Fi, SD-WAN, internet and MPLS/DIA services, routing and switching, Zscaler connectivity, physical and virtual servers, storage, file and print services, infrastructure lifecycle management, site deployments, and technology refresh programs.</p><h4>Responsibilities</h4><p>NETWORK OPERATIONS Own day-to-day Network operations across Egypt and WECA, covering WAN, LAN, Wi-Fi, SD-WAN, internet, DIA, routing, switching, and connectivity services. Lead troubleshooting and recovery for network incidents, coordinate carriers and global support teams, validate service restoration, and drive root-cause and preventive actions. Plan and govern network changes, cutovers, router and switch refreshes, Zscaler migrations, failover testing, bandwidth upgrades, and site connectivity activities. Review utilization, capacity, resilience, and service performance, identifying risks and recommending upgrades or optimization. COMPUTE OPERATIONS Lead compute operations for physical and virtual servers, storage, file and print services, operating-system lifecycle, and infrastructure capacity. Lead and support compute projects including physical server refresh, Windows and SQL migrations, Azure-hosted workloads, SCCM infrastructure, WMS infrastructure, Colos, AllSec, and application server implementations. Coordinate server builds, access requirements, application and database migrations, testing, cutover, hypercare, decommissioning, and operational handover with global compute teams and application owners. Own server lifecycle activities including assessment, refresh, warranty extension, migration, decommissioning, disposal readiness, CMDB updates, and asset-record accuracy. Coordinate global compute teams and vendors for incidents, changes, performance issues, patching, upgrades, capacity, backup dependencies, and implementation activities. VOICE AND COLLABORATION Lead local voice infrastructure and transformation activities, including CUCM, cloud calling, UCCX, Cisco Jabber, hard phones, voice gateways, SIP trunks, and call-recording services. Coordinate the assessment, design review, server build, configuration, testing, cutover, hypercare, and handover of voice and call-recording solutions. Govern Calabrio application and database migrations, historical recording migration, service validation, business sign-off, and retirement of legacy voice servers. Coordinate business users, on-site support, global voice teams, vendors, and service providers to execute voice changes with minimal operational impact. PROJECT AND DELIVERY MANAGEMENT Translate business requirements into infrastructure assessments, high-level designs, bills of materials, implementation plans, risks, dependencies, and cost estimates. Lead infrastructure delivery for new sites, expansions, relocations, plants, offices, and distribution centers, including passive cabling, server rooms, racks, active equipment, links, compute, voice, testing, and handover. Govern implementation through approved change management, stakeholder communication, business downtime alignment, UAT, validation, documentation, and closure. FINANCIAL, COMMERCIAL AND VENDOR MANAGEMENT Support AOP and project financial planning for Network, Compute, and Voice, including forecasts, CAPEX/OPEX estimates, quotations, purchase requirements, and cost tracking. Lead technical participation in telecom and infrastructure sourcing, RFPs, vendor comparison, contract review, SLA definition, and technical acceptance. Identify productivity opportunities through circuit rightsizing, contract optimization, asset reuse, technology refresh, and service rationalization. LEADERSHIP, GOVERNANCE AND STAKEHOLDER MANAGEMENT Lead and develop two engineers, assign activities, review delivery quality, transfer knowledge, and ensure adequate operational coverage. Act as the primary escalation point for Network, Compute, and Voice activities across the assigned markets and communicate status, risk, impact, and decisions to business and IT leadership. Maintain compliance with architecture, cybersecurity, ITSM, change, asset, audit, safety, and company standards.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><p>EDUCATION AND EXPERIENCE Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. 10+ years of relevant infrastructure experience, including substantial hands-on and leadership experience in Network and Compute operations. Demonstrated experience managing infrastructure delivery across multiple sites, countries, vendors, and virtual technical teams. Experience with financial planning, sourcing, vendor governance, contracts, and infrastructure project delivery.</p><h4>TECHNICAL SKILLS</h4><ul><li>Strong knowledge of enterprise WAN/LAN/Wi-Fi, SD-WAN, internet and DIA services, routing, switching, IP addressing, VPN, and network resiliency.</li><li>Strong knowledge of Cisco infrastructure, network monitoring, link utilization, capacity planning, and troubleshooting.</li><li>Working knowledge of Zscaler connectivity, tunnel migration, failover validation, and secure remote-access services.</li><li>Strong knowledge of physical and virtual servers, Windows Server, SQL Server dependencies, Azure-hosted infrastructure, storage, file and print services, SCCM infrastructure, compute capacity, and lifecycle management.</li><li>Experience coordinating server builds, OS and database upgrades, application migrations, access and firewall requirements, testing, cutover, operational handover, CMDB updates, and decommissioning.</li><li>Experience with data-center and server-room infrastructure, racks, cabling, fiber and copper uplinks, power and environmental dependencies.</li><li>Strong understanding of voice and collaboration infrastructure, including CUCM, cloud calling, UCCX, Cisco Jabber, SIP trunks, voice gateways, hard phones, and Calabrio call recording.</li><li>Experience governing voice migrations from on-premises platforms to cloud services, including design validation, user testing, cutover, hypercare, historical recording migration, sign-off, and legacy-server decommissioning.</li><li>Strong understanding of ITIL/ITSM processes, especially incident, problem, change, configuration, asset, capacity, availability, and service-level management.</li><li>Ability to develop technical assessments, HLD/BOM inputs, migration plans, implementation runbooks, test plans, and operational documentation.</li></ul><h4>BUSINESS AND LEADERSHIP SKILLS</h4><ul><li>Strong financial awareness including CAPEX/OPEX, budgeting, forecasting, cost optimization, and commercial evaluation.</li><li>Strong stakeholder, vendor, and team-management skills.</li><li>Ability to translate technical risks and recommendations into clear business language.</li><li>Strong planning, prioritization, problem-solving, negotiation, and decision-making skills.</li><li>Strong written and verbal communication skills in English.</li></ul>

<p>Acts as the customer's main point of contact at the service reception, from appointment through vehicle handover. Captures customer concerns accurately, opens and prices job cards, explains recommended work and estimates, keeps customers updated on progress, and ensures vehicles are delivered on time, correctly invoiced and to OEM and MAG service standards, while identifying additional service and parts sales opportunities.</p><h4>Tasks</h4><ul><li>Explain service recommendations, repair estimates, warranty coverage, campaigns and maintenance package options to customers in clear, non-technical language, and obtain their approval before any additional work.</li><li>Handle customer complaints and escalations at the reception promptly, and coordinate with the Service Center Manager on goodwill or exception approvals.</li><li>Apply MAG pricing, discount and approval authorities and OEM service standards on every repair order, obtaining supervisor approval for any exception.</li><li>Update customer and vehicle records in the DMS/CRM after every visit or call, and schedule follow-up calls and next-service reminders to support retention and CSI/NPS targets.</li><li>Open, price and update repair orders in the DMS/SAP, including labour operations, parts, warranty and recall checks, and raise special-order parts requests with Parts, confirming expected arrival dates with the customer.</li><li>Receive customers by appointment or walk-in, conduct a walk-around inspection with the customer, and record vehicle condition, mileage and concerns accurately on the job card.</li><li>Interview customers to clarify symptoms and requirements, and translate them into clear job instructions for the workshop controller and technicians.</li><li>Contact regular and fleet customers ahead of due maintenance, and review vehicle history to recommend preventive work that keeps their vehicles in good condition.</li><li>Present additional repairs, accessories, extended warranty and service contracts identified during inspection to increase revenue per repair order.</li><li>Track job progress with the workshop, inform customers proactively of delays, parts back-orders or additional findings, and meet promised delivery times.</li><li>Review completed jobs and invoices for accuracy before handover, explain the work performed, and deliver the vehicle clean and on time.</li><li>Keep product knowledge current on brand models, technical bulletins, service campaigns and new technologies (hybrid/EV) through OEM and internal training.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree, preferably in Mechanical or Automotive Engineering, or a technical institute diploma in automotive with strong technical knowledge. OEM Service Advisor certification is an advantage.</p><p>Experience 2 4 years of customer-facing experience in automotive service (service advisor, service reception or workshop), preferably with an authorized dealer.</p><p>Skill</p><ul><li>Masters Service Conversations</li><li>Strengthens Customer Connections</li><li>Navigates Customer Challenges</li><li>Builds Customer Loyalty</li><li>Service Into Sales</li><li>Customer-Focused Approach</li><li>Diagnoses Needs with Questions</li><li>Provides Technical Support</li><li>Troubleshoots Technical Issues</li><li>Leverages Digital Communications with Customers</li><li>Customer relationship management (CRM) software</li><li>Action Planning</li><li>Review and Reporting</li><li>Policy and Regulation</li></ul><p></p><p>Competencies</p><ul><li>Business Insight: Applying knowledge of the business and the marketplace to advance the organization's goals.</li><li>Customer Focus: Building strong customer relationships and delivering customer-centric solutions.</li><li>Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.</li><li>Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.</li><li>Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.</li><li>Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.</li></ul><p></p>

<strong>Summary<br><br></strong>Acts as the customer's main point of contact at the service reception, from appointment through vehicle handover. Captures customer concerns accurately, opens and prices job cards, explains recommended work and estimates, keeps customers updated on progress, and ensures vehicles are delivered on time, correctly invoiced and to OEM and MAG service standards, while identifying additional service and parts sales opportunities.<br><br><strong>Tasks<br><br></strong><ul><li>Explain service recommendations, repair estimates, warranty coverage, campaigns and maintenance package options to customers in clear, non-technical language, and obtain their approval before any additional work.</li><li>Handle customer complaints and escalations at the reception promptly, and coordinate with the Service Center Manager on goodwill or exception approvals.</li><li>Apply MAG pricing, discount and approval authorities and OEM service standards on every repair order, obtaining supervisor approval for any exception.</li><li>Update customer and vehicle records in the DMS/CRM after every visit or call, and schedule follow-up calls and next-service reminders to support retention and CSI/NPS targets.</li><li>Open, price and update repair orders in the DMS/SAP, including labour operations, parts, warranty and recall checks, and raise special-order parts requests with Parts, confirming expected arrival dates with the customer.</li><li>Receive customers by appointment or walk-in, conduct a walk-around inspection with the customer, and record vehicle condition, mileage and concerns accurately on the job card.</li><li>Interview customers to clarify symptoms and requirements, and translate them into clear job instructions for the workshop controller and technicians.</li><li>Contact regular and fleet customers ahead of due maintenance, and review vehicle history to recommend preventive work that keeps their vehicles in good condition.</li><li>Present additional repairs, accessories, extended warranty and service contracts identified during inspection to increase revenue per repair order.</li><li>Track job progress with the workshop, inform customers proactively of delays, parts back-orders or additional findings, and meet promised delivery times.</li><li>Review completed jobs and invoices for accuracy before handover, explain the work performed, and deliver the vehicle clean and on time.</li><li>Keep product knowledge current on brand models, technical bulletins, service campaigns and new technologies (hybrid/EV) through OEM and internal training.<br><br><br></li></ul><strong>Education<br><br></strong>Bachelor's degree, preferably in Mechanical or Automotive Engineering, or a technical institute diploma in automotive with strong technical knowledge.<br><br>OEM Service Advisor certification is an advantage.<br><br><strong>Experience<br><br></strong>2–4 years of customer-facing experience in automotive service (service advisor, service reception or workshop), preferably with an authorized dealer.<br><br><strong>Skill<br><br></strong><ul><li>Masters Service Conversations</li><li>Strengthens Customer Connections</li><li>Navigates Customer Challenges</li><li>Builds Customer Loyalty</li><li>Service Into Sales</li><li>Customer-Focused Approach</li><li>Diagnoses Needs with Questions</li><li>Provides Technical Support</li><li>Troubleshoots Technical Issues</li><li>Leverages Digital Communications with Customers</li><li>Customer relationship management (CRM) software</li><li>Action Planning</li><li>Review and Reporting</li><li>Policy and Regulation<br><br><br></li></ul><strong>Competencies<br><br></strong>Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals.<br><br>Customer Focus: Building strong customer relationships and delivering customer-centric solutions.<br><br>Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.<br><br>Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.<br><br>Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.<br><br>Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.<br><br>Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.<br><br>Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.<br><br><strong>Platform Hashtag</strong>

<strong>Everyone can run a search campaign. Almost nobody can tell you whether it worked.<br><br></strong>That is the whole job.<br><br>Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client's name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.<br><br>So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client's face.<br><br>At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.<br><br>You would own a set of our Google accounts end to end.<br><br>Here is what "end to end" actually means.<br><br><strong>You are the account manager. We do not have any.</strong> You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else's summary of your result.<br><br><strong>You own the whole funnel, not the campaign.</strong> Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client's Shopify theme.<br><br><strong>You are expected to have an opinion about attribution and to defend it.</strong> We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.<br><br><strong>You can live anywhere.</strong> We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client's point of contact. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.<br><br>If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.<br><br>If you want to own the whole picture and be judged on whether the number moved, keep reading.<br><br><strong>Requirements<br><br></strong><strong>What the job looks like<br><br></strong><ul><li>Own a set of DTC accounts as the strategist, the buyer, and the client's direct point of contact. Budgets run from $5k/mo to well into six figures a month</li><li>Own the client relationship. There is no account manager between you and them. You present the results, the plan, and the reasoning, and you are the one who answers when something is not working</li><li>Audit before you touch anything. Every account we take over gets a real review first: campaign and ad group structure, keywords versus search terms, negatives, bidding strategy per campaign type, impression share, feed health, landing pages, audiences, and conversion tracking. Then a Loom walking the client through what you found. That Loom is how we sell and it is how we keep people</li><li>Run brand and non brand as different businesses. Brand is mostly assisted conversion and it usually belongs on target impression share, not target CPA. Non brand is where the growth is and where the waste is. Report them separately or you are reporting nothing</li><li>Know what PMax is actually doing. The most common mistake we see is optimizing PMax against an incremental CAC when half the volume inside it is branded. If you cannot separate those two, you cannot set a target</li><li>Keep Google's automation on a leash. Auto applied recommendations, auto applied assets, and auto created sitelinks have cost our clients real money. We audit for them on a schedule</li><li>Own the feed. Merchant Center hygiene, product titles, disapprovals, promotions, and what the feed does to Shopping and PMax delivery</li><li>Own the tracking. GA4, GTM, Shopify goal imports versus a raw Google Ads tag, enhanced conversions, offline conversion imports for the lead gen accounts. When the numbers do not reconcile, you are the one who finds out why</li><li>Diagnose the bottleneck, then go fix it. Creative, offer, AOV, landing page, checkout, tracking. Nobody is going to reassign it to another team</li><li>Build the things the account needs. Landing pages, scripts, reporting, whatever removes the constraint. We are heavy AI users and we expect you to build, not just prompt<br><br></li></ul><strong>You are a fit if<br><br></strong><ul><li>You have done this with real money. Hands on Google Ads at meaningful spend on DTC and eCommerce, with results you can walk us through: CPA, ROAS, revenue, and what you actually changed to get them. Shopping and PMax specifically, not just search</li><li>You are fluent in the whole stack, not one campaign type. Search, Shopping, PMax, Demand Gen, YouTube, Merchant Center, GA4, GTM. Bing is a nice to have</li><li>You are AI native, and you build. This is a requirement, not a bonus. You should already be using Claude or equivalent as a working tool rather than a novelty, and you should be able to build and ship a landing page with it</li><li>You can communicate your ideas in English at a native or near native level. You will be in front of clients constantly. You need to explain your thinking clearly, sell an idea on its merits, push back when a client is about to force the account into mediocrity, and raise a problem before it becomes a fire. This matters as much as anything else on this list</li><li>You are skeptical of your own numbers. You would rather run the holdout than protect the dashboard</li><li>You can work US Eastern business hours for client calls. Where you live is up to you</li><li>Bonus: you have built or operated your own Shopify store, or you have run Meta at spend too<br><br></li></ul><strong>You are not a fit if<br><br></strong><ul><li>"That was not my role" is in your vocabulary. It is the fastest way to end an interview here. If the feed was the problem on an account you ran, you should have done something about the feed</li><li>You want to be told what to do this week</li><li>You need a ticketing system to know what matters</li><li>You quote blended ROAS as if it settles the question<br><br></li></ul><strong>Benefits<br><br></strong><strong>Why this role is exciting<br><br></strong>This is not a maintenance job. You would have real influence over how we run Google across the agency.<br><br>You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.<br><br>You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.<br><br>You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.

<p>People Management &amp; Development:</p> <p> Establish a work environment that foster operational excellence.</p> <p> Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.</p> <p> Provide regular feedback and coaching for center's employees.</p> <p> Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc.</p> <p> Administer regular check-ins and year-end performance review &amp; development plans, etc.</p> <p> Assist in management of the recruiting process.</p> <p> Support and conduct teams' trainings.</p> <p> Leading the periodic medicaloperational meetings.</p> <p> Serve as subject matter expert for operational-related policies and procedures, Plasma Donation</p> <p>System and Plasma Payment System.</p> <p>Operations management:</p> <p> Supervise the operations within the center.</p> <p> Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor</p> <p>retention improvement and corrective action plans.</p> <p> Attaining donation goals with the highest level of quality and compliance.</p> <p> Monitor net yields and implement improvement plans.</p> <p> Perform analysis of related data to promote efficient operations. Proactive operational processes</p> <p>enhancement and risk management.</p> <p> Oversees product and biohazard waste shipments: Ensures shipments meet regulatory</p> <p>specifications and product release requirements from the donor center; ensures accurate labeling</p> <p>and documentation; and authorizes final shipment.</p> <p> Resolve related facility issues and manage inquiries for facility information.</p> <p> Manage all aspects of financial oversight; setting annual budget and ensure center meets</p> <p>monthly financial targets.</p> <p> Provide leadership to ensure donor retention with high customer service levels.</p> <p> Create organizational culture and value systems which stimulate the morale and productivity.</p> <p>Operate the center and manage employees to the highest standards of ethics and integrity.<br> Provide strategic planning for donor center growth.<br> With the marketing team, provide strategic inputs for marketing plans, follow up on execution,<br>provide analytics and insights for optimization.<br> Provide publicinstitutional presentations for awareness and donor recruitment activities<br> Establish partnership with relevant governmental and private entities for brand equity and donor's<br>recruitment.<br>Quality &amp; Compliance:<br> Ensure that the center is operating with high compliance level to company's policies, procedures<br>and regulations.<br> Deviation management and CAPA development with timely implementation.<br> Manage center's audit processes and help to resolve any related issues.<br> Ensure timely response and closure to audit observations.<br> Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible<br>Person of a plasma collection center.<br> Recommend changes and improvements to SOPs.<br> Work closely with the center quality team to enhance the operational compliance and ensure that<br>the proper risk mitigation plans are in place.<br>Back up for Center Physician:<br> Part of the qualification for being a certified CM, is the onboarding and certification on center<br>physician role, serving as backup at any time to fulfilling the business needs:<br> Donor acceptance and deferral according to the relevant policies and procedures.<br> Observe and coach the donor center technicians and phlebotomists.<br> Donor counseling to individuals with unacceptable results,<br> Management of Donor Adverse Event Reactions and the appropriate level of care.<br> Timely review of accumulated data to confirm established donor suitability, donor safety, and<br>process enhancement plans.<br> Recommend changes and updates to the center procedures.<br> Provide education sessions to the center medical staff as needed.<br> Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates<br>to the duties and responsibilities of this position.<br> Provide aggregated medical data and insights to the medical director that in turns help in<br>improving the center performance.</p>

<p> <strong>Job objective :</strong> </p> <p>The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure acility-related controls as well as achieving centers KPIs and targets in coordination with the Center Manager.</p> <p> <strong>Key responsibility :</strong> </p> <p> <strong>People Management &amp; development</strong> </p> <p>- Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.</p> <p>- Establish a work environment that foster operational excellence.</p> <p>- Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.</p> <p>- Provide regular feedback and coaching for hisher employees.</p> <p>- Manage employees to the highest standards of ethics and integrity.</p> <p>- Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. - Administer regular check-ins and year-end performance review &amp; development plans, etc.</p> <p>- Assist in management of the recruiting process for direct reports.</p> <p>- Support and conduct teams trainings for direct reports.</p> <p>- Leading the periodic operational meetings.</p> <p>-Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p> <p>- Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</p> <p> <strong>Operations management :</strong> </p> <p>- Supervise the donation operations within the center.</p> <p>- Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.</p> <p>- Monitor net yields and implement improvement plans.</p> <p>- Perform analysis of related data to promote efficient operations.</p> <p>- Proactive operational processes enhancement and risk management.</p> <p>- Resolve related facility issues and manage inquiries for facility information. - Provide leadership to ensure donor retention with high customer service levels.</p> <p>- Provide strategic inputs for marketing plans and provide analytics and insights for optimization.</p> <p>- Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.</p> <p>- Perform a review of the documentation of unsuitable test results and the disposition of the associated results.</p> <p>- Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.</p> <p>- Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</p> <p>- Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator. Quality &amp; Compliance:</p> <p>- Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.</p> <p>- Deviation management and CAPA development with timely implementation.</p> <p>- With the center manager, manage centers audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.</p> <p>- Recommend changes and improvements to SOPs.</p> <p>- Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place. Back up for the CM:</p> <p>- Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities.<br> </p> <p> </p> <p> <strong>If the candidate is a physician,</strong> </p> <p>should act as back up for center physician, if not then this following section is not applicable:- Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:</p> <p>- Donor acceptance and deferral according to the relevant policies and procedures.</p> <p>- Observe and coach the donor center technicians and phlebotomists.</p> <p>- Donor counseling to individuals with unacceptable results,</p> <p>- Management of Donor Adverse Event Reactions and the appropriate level of care.</p> <p>- Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.</p> <p>- Recommend changes and updates to the center procedures.</p> <p>- Provide education sessions to the center medical staff as needed.</p> <p>- Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</p> <p>- Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance</p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Academic experience :</strong> </p> <p>required Essential:</p> <p>- B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, pharmacy, dentistry, sciences, nursing, etc.).</p> <p>- Minimum 5 years of relevant experience.</p> <p>- Previous supervisory/ people management experience is essential.</p> <p>- Experience in a GxP regulated environment and Quality standards.</p> <p>- Post-Graduate Certification in Quality Assurance, preferrable.<br> </p> <p> </p> <p> <strong>Computing skills :</strong> </p> <p>- Proficiency in all Microsoft Office applications.</p> <p> <strong>Personal skills :</strong> </p> <p>- Leadership.</p> <p>- People management skills.</p> <p>- Emotional intelligence.</p> <p>- Assertiveness &amp; decision-making ability.</p> <p>- Resourcefulness and proactivity.</p> <p>- Strong communication skills.</p> <p>- Critical thinking and problem solving.</p> <p>- Teamwork and collaboration.</p> <p>- Professionalism and strong work ethic.</p> <p>- Excellent customer service.</p> <p>- Organized and able to manage time effectively.</p> <p>- Analytical. - Interpersonal skills.</p> <p>- Ability to work within a highly regulated, labor intensive, fast paced medical environment.</p> <p> <strong>Languages:</strong> </p> <p>Excellent written and spoken English and Arabic.</p>

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<br><br><strong><em>Sales Manager<br><br></em></strong><strong>About The Role<br><br></strong>Four Seasons Hotel Alexandria is looking for a Sales Manager who can implement the marketing plan to maximize room’s occupancy and average rate from both the corporate and group segments markets in the local and in the designated overseas markets. This position will be based in Cairo.<br><br><strong>What Will You Do<br><br></strong><ul><li>The ability to make telephone and personal sales calls on accounts. Follow up promptly with appropriate action to support telephone and personal sales call. </li><li>The ability to solicit and service Travel Agent, Wholesale, Tour Operator, Private Reserve, Volume Account, Worldwide Corporate, Group and Transient accounts. </li><li>The ability to follow-up on all leads, Maintain a good relationship and generate group travel and individual leads for the WSO’s and other Four Seasons Hotels. </li><li>The ability to achieve weekly prospecting goal consistently. </li><li>The ability to create permanent files for all groups with strong room night potential. </li><li>The ability to negotiate with clients and achieve maximum revenue/profit potential while satisfying the client needs. </li><li>The ability to evaluate, solicit, sell and confirm business as required meeting individual goals and overall budgeted sales and profitability. </li><li>The ability to qualify prospective leads and accounts as to profitability. </li><li>The ability to sell all hotels services. </li><li>The ability to maintain an effective plan of correspondence. </li><li>The ability to report on a monthly basis against plan/goal. </li><li>The ability to keep managers promptly and fully informed of all problems or unusual matters of significance coming to his/her attention, so prompt corrective action could be taken where appropriate. <br><br></li></ul><strong>What Will You Bring<br><br></strong><ul><li>Minimum 3-4 years of experience </li><li>Reading, writing and oral proficiency in the English language.</li><li>Good personal &amp; professional references.</li><li>Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera.</li><li>Well organized and detail oriented</li><li>Ability to work independently</li><li>Display initiative, perseverance and analytical skills</li><li>Based in Cairo<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li> Competitive Salary, wages, and a comprehensive benefits package</li><li> Excellent Training and Development opportunities</li><li> Complimentary Dry Cleaning for Employee Uniforms</li><li> Complimentary Employee Meals</li></ul>

<p><strong>Job objective:</strong> </p> <p>The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure acility-related controls as well as achieving centers KPIs and targets in coordination with the Center Manager.</p> <p> <strong>Environment Internal and external interactions:</strong> </p> <p>Internal: Quality, Operations, centers staff, Marketing, Laboratory, Procurement, Finance, Facility management team, Warehouse staff and HR. External: Donors, Health authorities, Government agencies, Patient associations, Third party providers, medical associations, Corporates, Community-based organizations and others.</p> <p> <strong>Key responsibility:</strong> </p> <p>People Management &amp; development</p> <p>- Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.</p> <p>- Establish a work environment that foster operational excellence.</p> <p>- Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.</p> <p>- Provide regular feedback and coaching for hisher employees.</p> <p>- Manage employees to the highest standards of ethics and integrity.</p> <p>- Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. - Administer regular check-ins and year-end performance review &amp; development plans, etc.</p> <p>- Assist in management of the recruiting process for direct reports.</p> <p>- Support and conduct teams' trainings for direct reports.</p> <p>- Leading the periodic operational meetings.</p> <p>-Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p> <p>- Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</p> <p> </p> <p> <strong>Operations management:</strong> </p> <p>- Supervise the donation operations within the center.</p> <p>- Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.</p> <p>- Monitor net yields and implement improvement plans.</p> <p>- Perform analysis of related data to promote efficient operations.</p> <p>- Proactive operational processes enhancement and risk management.</p> <p>- Resolve related facility issues and manage inquiries for facility information. - Provide leadership to ensure donor retention with high customer service levels.</p> <p>- Provide strategic inputs for marketing plans and provide analytics and insights for optimization.</p> <p>- Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.</p> <p>- Perform a review of the documentation of unsuitable test results and the disposition of the associated results.</p> <p>- Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.</p> <p>- Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</p> <p>- Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator. Quality &amp; Compliance:</p> <p>- Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.</p> <p>- Deviation management and CAPA development with timely implementation.</p> <p>- With the center manager, manage centers audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.</p> <p>- Recommend changes and improvements to SOPs.</p> <p>- Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place. Back up for the CM:</p> <p>- Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities.<br> </p> <p> </p> <p> <strong>If the candidate is a physician,</strong> </p> <p>should act as back up for center physician, if not then this following section is not applicable: - Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:</p> <p>- Donor acceptance and deferral according to the relevant policies and procedures.</p> <p>- Observe and coach the donor center technicians and phlebotomists.</p> <p>- Donor counseling to individuals with unacceptable results,</p> <p>- Management of Donor Adverse Event Reactions and the appropriate level of care.</p> <p>- Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.</p> <p>- Recommend changes and updates to the center procedures.</p> <p>- Provide education sessions to the center medical staff as needed.</p> <p>- Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</p> <p>- Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance</p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Academic experience:</strong> </p> <p>required Essential:</p> <p>- B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, pharmacy, dentistry, sciences, nursing, etc.).</p> <p>- Minimum 5 years of relevant experience.</p> <p>- Previous supervisory/ people management experience is essential.</p> <p>- Experience in a GxP regulated environment and Quality standards.</p> <p>- Post-Graduate Certification in Quality Assurance, preferrable.<br> </p> <p> </p> <p> <strong>Computing skills:</strong> </p> <p>- Proficiency in all Microsoft Office applications.</p> <p> <strong>Personal skills:</strong> </p> <p>- Leadership.</p> <p>- People management skills.</p> <p>- Emotional intelligence.</p> <p>- Assertiveness &amp; decision-making ability.</p> <p>- Resourcefulness and proactivity.</p> <p>- Strong communication skills.</p> <p>- Critical thinking and problem solving.</p> <p>- Teamwork and collaboration.</p> <p>- Professionalism and strong work ethic.</p> <p>- Excellent customer service.</p> <p>- Organized and able to manage time effectively.</p> <p>- Analytical. - Interpersonal skills.</p> <p>- Ability to work within a highly regulated, labor intensive, fast paced medical environment.</p> <p> <strong>Languages:</strong> </p> <p>Excellent written and spoken English and Arabic.</p>

<p>Job Title: Center Quality Assurance Specialist<br> </p> <p>Department /Sub-Department: Center Quality Assurance<br> </p> <p>Direct Manager: Center Quality Manager<br> </p> <p>Workplace: Plasma Center<br> </p> <p>Job Objective<br> </p> <p> To perform Quality Assurance functions to ensure compliance with internal and external regulations and protocol under the direct supervision of the Center Quality Manager (CQM). To edit SOP's related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cMP requirements.</p> <p> </p> <p> <strong>Key responsibility</strong> <br> </p> <ul> <li>To perform periodical review of DC records.</li> <li>To perform periodical equipment quality control review.</li> <li>To perform periodical review of equipment incident logs.</li> <li>To verify and release of sample shipments.</li> <li>To inspect and release of incoming supplies.</li> <li>To perform periodical employee observations.</li> <li>To assist to CQM to ensure cGMP regulations are followed.</li> <li>To assist to CQM to ensure that SOP's are followed.</li> <li>To assist to CQM in the edition of SOP's.</li> <li>To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</li> </ul> <p> </p> <p> <strong>Computing Skills</strong> <br> </p> <ul> <li>Ms Office knowledge.</li> </ul> <p> </p> <p> <strong>Personal Skills</strong> <br> </p> <ul> <li>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines.</li> <li>Ability and willingness to study specific activities, in a short time.</li> <li>Accuracy and reliability.</li> <li>Can work independently, excellent organizational skills, and attention to detail.</li> <li>Performs a higher-level document review and employee observations.</li> <li>Ability to work in groups and with other departments.</li> <li>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections.</li> <li>Has a good understanding of cGMP and quality systems.</li> <li>Good ability to identify problems and propose solutions.</li> <li>Adherence to the Grifols skills and values.</li> </ul> <p> </p> <p> <strong>Languages</strong> <br> </p> <ul> <li>Written and spoken English and Arabic.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Academic experience required</strong> <br> </p> <ul> <li>Bachelor's Degree in Health-related Sciences.</li> <li>Knowledge in Quality Management.</li> <li>Strong integrity and commitment to quality and compliance.</li> <li> </li> </ul> <p> <strong>Professional Experience Required</strong> <br> </p> <ul> <li>Preferably at least 2 years of experience in a similar position, in environments of Good</li> <li>Manufacturing Practices (GMP) and Pharma background.</li> </ul>

<p>We are looking for a Service Engineer (Electrical) to join our technical team.<br>The candidate will be responsible for commissioning, startup, and service activities for electrical and control systems in fuel depots.</p><p><br>The role requires on-call availability and frequent travel to different project sites.</p><p><br><strong>Job Responsibilities:</strong></p><ul><li><p>Perform commissioning and startup for electrical and automation systems at fuel depots.</p></li><li><p>Provide on-site service and technical support during operation and maintenance activities.</p></li><li><p>Troubleshoot and resolve electrical, control, and instrumentation issues.</p></li><li><p>Carry out preventive and corrective maintenance activities.</p></li><li><p>Support SAT / FAT and site testing activities when required.</p></li><li><p>Prepare service reports, commissioning records, and technical documentation.</p></li><li><p>Communicate with clients and internal teams to ensure proper system operation.</p></li><li><p>Follow all safety regulations and company procedures.</p></li><li><p>Be on call at any time to support urgent site issues when required.</p></li><li><p>Travel to different sites according to project and service needs.<br>&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements:</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering.</p></li><li><p>0 – 3 years of experience in commissioning, startup, or field service roles.</p></li><li><p>Basic knowledge of electrical systems, control panels, PLCs, and field instruments.</p></li><li><p>Experience or interest in fuel depots / oil &amp; gas facilities is an advantage.</p></li><li><p>Willing to travel frequently and work on-site.</p></li><li><p>On-call availability outside normal working hours when needed.</p></li><li><p>Good command of English.</p></li><li><p>Strong troubleshooting and communication skills.</p></li></ul><p><br><strong>Job Type</strong></p><ul><li><p>Full-time</p></li></ul><p><strong>Field-based</strong></p><ul><li><p>On-call</p></li></ul><p><strong>Work Location</strong></p><ul><li><p>Based in Egypt</p></li><li><p>Frequent travel to project sites</p></li></ul><p><strong>Field-based</strong></p><ul><li><p>On-call</p></li></ul><p><strong>Work Location:</strong></p><ul><li><p>Based in Alexandria Egypt</p></li><li><p>Frequent travel to project sites</p></li></ul><p></p>

<p>Job Objective : The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations. Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><h3>Key responsibility:</h3><ul><li>- Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>- Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>- Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>- Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>- Perform the required physical examination for donors.</li><li>- Review donors related documents carefully.</li><li>- Carefully explain the Informed Consent and witness the donors signature on the form.</li><li>- In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>- Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>- Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><h3>Key responsibility:</h3><ul><li>- Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li>- Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li>- Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li>- Recommend changes and improvements to Standard Operating Procedures.</li><li>- Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li>- Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li>- Follows all cGMP and good documentation practice guidelines.</li><li>- Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul><h3>Academic experience required</h3>Essential: - Bachelors Degree in Medicine. Preferred: Post graduate studies in Medicine, preferrable<h3>Professional experience required :</h3><ul><li>- Clinical experience.</li><li>- Experience in GxP-regulated environment.</li></ul><h3>Computing skills :</h3>- Proficiency in all Microsoft Office applications.<h3>Personal skills:</h3><ul><li>- Clinical skills.</li><li>- Assertiveness and decision-making ability.</li><li>- Quality mindset.</li><li>- Excellent customer service skills.</li><li>- Organized and able to manage time effectively.</li><li>- Ability to work within a highly regulated and fast paced medical environment.</li><li>- Ability to influence and direct center medical staff through effective leadership skills.</li><li>- Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>- Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul>Languages: Excellent written and spoken English and Arabic.<p><strong>Desired Candidate Profile</strong></p><ul><li>- Clinical skills.</li><li>- Assertiveness and decision-making ability.</li><li>- Quality mindset.</li><li>- Excellent customer service skills.</li><li>- Organized and able to manage time effectively.</li><li>- Ability to work within a highly regulated and fast paced medical environment.</li><li>- Ability to influence and direct center medical staff through effective leadership skills.</li><li>- Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>- Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul>

The Role <p>We are looking for a confident outbound caller who turns interested replies who showed interest via email into booked meetings. You will call companies that have shown interest in our clients' outreach, get past the gatekeeper, reach the right decision-maker, and set an appointment on the client's calendar. If you are comfortable on the phone, persistent, and good at getting to the right person, this role is for you.</p> <p> <strong>This is a full-time, onsite role based in our Luxor office, 5 days a week with 2 days off</strong> </p> Responsibilities <ul> <li>Call companies that replied with interest to our outreach campaigns</li> <li>Find and confirm the company's phone number when it isn't provided</li> <li>Get past gatekeepers (reception, assistants) and reach the right decision-maker who replied to our email</li> <li>Qualify their interest and book them on the client's calendar</li> <li>Brief and remind booked leads so they actually show up</li> <li>Call no-shows within 24 hours and rebook them</li> <li>Follow up with warm leads until they book or opt out (up to 5 times)</li> <li>Log every call, contact, and next step in the CRM daily</li> <li>Keep the pipeline clean and send a weekly report<strong> </strong> </li> </ul> Must Have <ul> <li>Fluent spoken English, clear and confident on the phone</li> <li>Proven experience in outbound calling, appointment setting, or sales development</li> <li>Comfortable getting past gatekeepers to reach decision-makers</li> <li>Good at qualifying interest and handling objections</li> <li>Persistent, organised, and reliable with follow-up and able to research and find company contact numbers</li> </ul> Nice To Have <ul> <li>Experience with Smartlead, GoHighLevel (GHL), or ClickUp</li> <li>Experience setting appointments for agencies or their clients</li> </ul> Salary <p>Very competitive salary and commission on every booked call</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Fluent spoken English, clear and confident on the phone</li> <li>Proven experience in outbound calling, appointment setting, or sales development</li> <li>Comfortable getting past gatekeepers to reach decision-makers</li> <li>Good at qualifying interest and handling objections</li> <li>Persistent, organised, and reliable with follow-up and able to research and find company contact numbers</li> </ul> <ul> <li>Experience with Smartlead, GoHighLevel (GHL), or ClickUp</li> <li>Experience setting appointments for agencies or their clients</li> </ul>

<p>Job Objective: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations. Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations. Key responsibility: - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the informed consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care.</p><p><strong>Desired Candidate Profile</strong></p><h2>Academic experience required</h2>Essential: - Bachelor's degree in medicine. Preferred: - Post graduate studies in Medicine, preferrable<h2>Professional experience required:</h2>- Clinical experience. - Experience in GxP-regulated environment.<h2>Computing skills:</h2>- Proficiency in all Microsoft Office applications.<h2>Personal skills:</h2>- Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.<h2>Languages:</h2>Excellent written and spoken English and Arabic.

<ul><li><p><strong>Manage Daily Operations:</strong><br>Oversee the distribution of service requests to technicians, ensuring efficient utilization and quick response times.</p></li><li><p><strong>Quality Assurance:</strong><br>Ensure all service activities—including installations, maintenance, and repairs—are completed according to company standards, safety guidelines, and quality protocols.</p></li><li><p><strong>Performance Management:</strong><br>Set, track, and analyze key performance indicators (KPIs) such as response time, first‑time fix rate, customer satisfaction levels, and service costs to evaluate overall service center performance.</p></li><li><p><strong>Team Development:</strong><br>Identify training needs and coordinate technical development programs to enhance technicians’ skills and product knowledge.</p></li><li><p><strong>Customer Experience Oversight:</strong><br>Monitor customer feedback, track satisfaction metrics, and handle escalated cases by providing effective and timely solutions.</p></li><li><p><strong>Budget Management:</strong><br>Develop and control the service center budget, ensuring cost efficiency while maintaining high service standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree.</p></li><li><p>Location: Alexandria</p></li><li><p>3-5 years of experience in service center operations within the <strong>Home Appliances</strong> or <strong>Consumer Electronics</strong> field.</p></li><li><p>Good command of English.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong leadership and team‑management capabilities.</p></li></ul><p>&nbsp;</p>

<ul><li><p><strong>Manage Daily Operations:</strong><br>Oversee the distribution of service requests to technicians, ensuring efficient utilization and quick response times.</p></li><li><p><strong>Quality Assurance:</strong><br>Ensure all service activities—including installations, maintenance, and repairs—are completed according to company standards, safety guidelines, and quality protocols.</p></li><li><p><strong>Performance Management:</strong><br>Set, track, and analyze key performance indicators (KPIs) such as response time, first‑time fix rate, customer satisfaction levels, and service costs to evaluate overall service center performance.</p></li><li><p><strong>Team Development:</strong><br>Identify training needs and coordinate technical development programs to enhance technicians’ skills and product knowledge.</p></li><li><p><strong>Customer Experience Oversight:</strong><br>Monitor customer feedback, track satisfaction metrics, and handle escalated cases by providing effective and timely solutions.</p></li><li><p><strong>Budget Management:</strong><br>Develop and control the service center budget, ensuring cost efficiency while maintaining high service standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree.</p></li><li><p>Location: Alexandria</p></li><li><p>3-5 years of experience in service center operations within the <strong>Home Appliances</strong> or <strong>Consumer Electronics</strong> field.</p></li><li><p>Good command of English.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong leadership and team‑management capabilities.</p></li></ul><p>&nbsp;</p>

<ul><li><p>The&nbsp;Center Manager is&nbsp;accountable for the effective and successful operation of the STEAMulation Hub&nbsp;Center&nbsp;according to our&nbsp;agreed-upon&nbsp;quality&nbsp;standards and&nbsp;for maintaining our reputation for excellence. &nbsp;S/He is responsible for the management, follow-up, and supervision of the senior team in the Center, including their planning &amp; daily implementation, to:&nbsp;</p></li><li><p>deliver top-quality educational &amp; enrichment programs as per our curriculums, programs &amp; policies;</p></li><li><p>ensure complete compliance with the company’s financial &amp; operational policies &amp; procedures;</p></li><li><p>uphold highest customer satisfaction, acquisition and retention; and</p></li><li><p>maintain optimum enrollment in the preschool and the edutainment activities &amp; programs.</p></li><li><p>S/He&nbsp;must be dedicated to positively representing&nbsp;our company and its brands to the community while inspiring and&nbsp;guiding&nbsp;our&nbsp;team to provide outstanding customer service&nbsp;and demonstrate expected behaviors. &nbsp;S/He is responsible for staying abreast of the academic curriculum, edutainment programs, and company’s policies &amp; regulations.&nbsp; S/He,&nbsp;in coordination with the Finance &amp;&nbsp;IT Department, is to prepare and submit the&nbsp;center’s budget to&nbsp;the corporate office for approval, and once approved,&nbsp;she is to monitor &amp; regulate the center’s financial performance and s/he is&nbsp;solely answerable for the achievement of the financial targets&nbsp;of the Center.&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree with a minimum of&nbsp;5 to&nbsp;7 years of extensive&nbsp;supervisory&nbsp;experience&nbsp;in a related field.</p></li><li><p>Masters degree is a plus.</p></li><li><p>Proficiency with business principles applied to&nbsp;customer services, sales, &nbsp;marketing, &nbsp;budgeting &amp; financial management, and team building &amp; development.</p></li><li><p>Excellent working knowledge of the computer and its applications, particularly word processing, spreadsheet, and database programs.&nbsp;</p></li><li><p>Proficiency in both written &amp; spoken English &amp; Arabic.&nbsp; French is a definite plus.</p></li><li><p>In-depth knowledge and understanding of childcare regulations and best practices.&nbsp;</p></li></ul><p></p>

<p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>- Rotational Shifts (not fixed), 5 working days and 2 days off , 8 working hours</p><p>Key responsibility</p><p>- Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</p><p>- Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</p><p>- Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</p><p>- Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</p><p>- Perform the required physical examination for donors.</p><p>- Review donors related documents carefully.</p><p>- Carefully explain the Informed Consent and witness the donor's signature on the form.</p><p>- In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</p><p>- Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</p><p>- Management of Donor Adverse Event Reactions and the appropriate level of care.</p><p>- Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</p><p>- Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</p><p>- Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</p><p>- Recommend changes and improvements to Standard Operating Procedures.</p><p>- Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</p><p>- Learn, understand and be independent working with the PDS (Plasma Donor System).</p><p>- Follows all cGMP and good documentation practice guidelines.</p><p>- Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p><p>Academic experience required</p><p>Essential: - Bachelors Degree in Medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable.</p><p>Professional experience required</p><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><p>Computing skills</p><p>- Proficiency in all Microsoft Office applications.</p><p>Personal skills</p><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><p>Languages Excellent written and spoken English and Arabic.</p><p><strong>Desired Candidate Profile</strong></p><p>Essential: - Bachelors Degree in Medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable.</p><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><p>- Proficiency in all Microsoft Office applications.</p><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><p>Languages Excellent written and spoken English and Arabic.</p>