Call Center Jobs - Giza Egypt
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Network Engineer &Technical support with web design background familiarity with CCTV system:Job Description
Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes.
Analyzing existing systems and operations and developing preventative maintenance strategies.
Helpdesk and asset management exposure
Installing & configuring a new PCs
Experienced in installation for network& network Security
Installing & configuring Windows & Microsoft office
Troubleshooting network, ADSL ,Windows & Office
Diagnosing and solving hardware or software faults
Testing and evaluating new technology
Ensures continuous quality improvement loop for all our web pages
Create test reports and raise bugs to be handled
Provide end users with technical support via visiting customer side, call, or e mail. Handle customer complaints and escalate unresolved issues.
Assist with projects to roll out enhanced or new functionality.
Assist with new installations of network, systems, and applications and software deployment.
Assist with systems monitoring. On call support. Diagnose
:Job Requirements
Perfect English
Bachelor’s Degree in an information technology-related field
Excellent computer skills
Troubleshooting skills
Communications skills
Proactive and enthusiastic in helping the customer & Staff in a respectful manner.
Please apply with a recent Photo
Males only can apply
No students allowed
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، ساعات إضافية</li></ul>
<p>Catering and reception staff required for car service center for young men and women</p><p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, overtime</li></ul>
<p>Buffet and reception at Salman Group car service center. Cars required.</p><p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, overtime hours</li></ul>
Required tasks: Manage inbound and outbound calls in a timely manner. Follow call center scripts and instructions. Identify customer needs, clarify information, and provide available solutions or alternatives. Build sustainable relationships with customers by obtaining additional data such as (email or another phone number). Maintain records of all conversations in our call center database in an understandable manner. Attend educational training sessions continuously to improve service level and performance. Follow procedures to achieve customer service department goals. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning and evening</li><li>Benefits: Health insurance, social insurance, overtime</li></ul>
Required Responsibilities: Managing incoming and outgoing calls in a timely manner. Following call scripts and instructions specified for calls. Identifying customer needs, clarifying information, and providing available solutions or alternatives. Building sustainable relationships with customers by obtaining additional data such as (email, or another phone number). Keeping records of all conversations in our call center database in an understandable manner. Continuously attending training sessions to improve service quality and performance. Following up on procedures to achieve customer service department goals. <p><strong>Additional Details</strong></p><ul><li>Number of Vacancies: 2</li><li>Shift System: Morning and Evening</li><li>Benefits: Health insurance, Social insurance, Overtime</li></ul>
Required tasks:
Managing large volumes of incoming and outgoing calls in a timely manner.
Following call scripts and designated instructions.
Identifying customer needs, clarifying information, and providing available solutions or alternatives.
Presenting promotional offers for the organization's products and services whenever the opportunity arises.
Maintaining records of all conversations in our call center database in an understandable manner.
Attending ongoing educational training to improve service level and performance, which will last for two days, followed immediately by starting work.
Following up on procedures with your department head and preparing a daily report.
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: Morning only</li><li>Benefits: Overtime</li></ul>
Required tasks: Handle large amounts of incoming and outgoing calls in a timely manner. Follow communication scripts and instructions for calls. Identify customer needs, clarify information, and provide available solutions or alternatives. Make marketing offers for the organization's products and services when the opportunity arises. Build sustainable relationships with customers by obtaining additional data (e.g., email address or another phone number). Maintain records of all conversations in our call center database in a comprehensible manner. Attend ongoing educational trainings to improve service level and performance. Follow up on procedures to achieve the goals of the customer service department. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: Morning only</li><li>Benefits: Transportation allowance, overtime</li></ul>
Required tasks: Handle large amounts of incoming and outgoing calls in a timely manner. Follow communication scripts and instructions for calls. Identify customer needs, clarify information, and provide solutions or available alternatives. Present marketing offers for the organization's products and services when the opportunity arises. Build sustainable relationships with customers by obtaining additional data such as (email address or another phone number). Maintain records of all conversations in our call center database in an understandable manner. Attend educational training sessions continuously to improve service level and performance. Follow up on procedures to achieve the goals of the customer service department.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: Morning only</li><li>Benefits: Transportation allowance, overtime</li></ul>
Responsibilities:
Managing large volumes of inbound and outbound calls in a timely manner.
Following call scripts and guidelines tailored for the calls.
Identifying customer needs, clarifying information, and providing solutions or available alternatives.
Presenting marketing offers for the organization's products and services when opportunity allows.
Building sustainable relationships with customers by obtaining additional data such as (email, or another phone number).
Keeping records of all conversations in our call center database in an understandable way.
Participating in ongoing training to improve service level and performance.
Following up on procedures to achieve the customer service department's objectives.
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: morning and evening</li><li>Benefits: meals, housing, overtime</li></ul>
• Review and understand sales development objectives• Review routing schedule, .including any off-schedule visit• Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)• Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns• Review point of sales stock levels and out of stock in order to define a suggestion• Present suggested order to the customer, discuss objectives and adjust order accordingly• Obtain bestselling position in the account• Capture competitor presence and store execution when requested• Ensure pricing guidelines are fully executed• Ensure orders are properly transferred<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 20</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, transportation allowance, overtime hours</li></ul>
• Review and understand sales development objectives• Review routing schedule, .including any off-schedule visit• Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)• Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns• Review point of sales stock levels and out of stock in order to define a suggestion• Present suggested order to the customer, discuss objectives and adjust order accordingly• Obtain bestselling position in the account• Capture competitor presence and store execution when requested• Ensure pricing guidelines are fully executed• Ensure orders are properly transferred<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: Morning only</li><li>Driving license: Private</li><li>Benefits: Health insurance, social insurance</li></ul>
• Review and understand sales development objectives• Review routing schedule, .including any off-schedule visit• Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)• Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns• Review point of sales stock levels and out of stock in order to define a suggestion• Present suggested order to the customer, discuss objectives and adjust order accordingly• Obtain bestselling position in the account• Capture competitor presence and store execution when requested• Ensure pricing guidelines are fully executed• Ensure orders are properly transferred<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shift only</li><li>Driver's license: Private</li><li>Benefits: Health insurance, social insurance, transportation allowance, overtime</li></ul>
مساعدة فني الـ CNC في تجهيز وتشغيل الماكينات تحت الإشراف.المساعدة في تشغيل ماكينات OKUMA وVMC (Vertical Machining Center) وفقًا لتعليمات الفني المسؤول.تجهيز الخامات وقطع الشغل المطلوبة قبل بدء عملية التشغيل.المساعدة في تثبيت وفك قطع الشغل على الماكينة بطريقة صحيحة وآمنة.المساعدة في تجهيز وتركيب وتغيير أدوات القطع Cutting Tools.التعرف على أساسيات قراءة الرسومات الهندسية والأبعاد والمواصفات المطلوبة.متابعة الماكينة أثناء التشغيل وإبلاغ الفني فورًا عند ملاحظة أي صوت أو اهتزاز أو مشكلة غير طبيعية.المساعدة في فحص وقياس القطع المنتجة باستخدام أدوات القياس مثل Vernier Caliper وMicrometer تحت إشراف الفني.فرز القطع المنتجة والتأكد من عدم خلط المنتجات المطابقة بالمرفوضة.المساعدة في تنظيف الماكينات وإزالة الرايش ومخلفات التشغيل بصورة آمنة.متابعة مستوى سوائل التبريد والتشحيم والإبلاغ عن أي نقص أو مشكلة.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 5</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>
Technical Center Egypt announces its need for a warehouse worker to join the team. Tasks and responsibilities: assist in receiving and unloading shipments of spare parts and goods; organize and arrange goods inside the warehouse; prepare issuance and delivery orders; assist in loading, unloading, and transporting goods within the warehouse; maintain cleanliness and order in the warehouse; assist in periodic inventory; comply with safety and security instructions inside the warehouse; cooperate with the warehouse keeper and the team to perform daily tasks. Requirements: age 20 to 35; prior warehouse experience preferred; experience in spare parts warehouses or industrial products or tools and equipment preferred; ability to endure the physical nature of warehouse work; commitment, discipline, and responsibility; ability to work in a team; applicants must be residents of 6th of October City or nearby areas. Work location: 6th of October City – Giza; Working hours: from 8:00 AM to 5:00 PM; Salary: starts at 5000 EGP and is determined based on interview results. Details: Number of vacancies: 1; Shift system: morning only.
Technical Center Egypt announces its need for a warehouse worker to join the team. Responsibilities: assist in receiving and unloading spare parts and goods. Arrange and organize goods inside the warehouse. Prepare requisitions and deliveries. Assist in loading, unloading, and moving goods inside the warehouse. Maintain cleanliness and order of the warehouse. Assist in periodic inventory operations. Adhere to safety and security instructions inside the warehouse. Collaborate with the warehouse keeper and the team to execute daily tasks. Requirements: age 20 to 35 years. Previous warehouse experience preferred. Experience in spare parts warehouses or industrial products or tool and equipment is preferred. Ability to endure the physical nature of warehouse work. Commitment, discipline, and responsibility. Ability to work in a team. Applicant must be from 6th of October City or nearby areas. Workplace: 6th of October City – Giza Working hours: 8:00 AM to 5:00 PM Salary: starts at EGP 5000 and is determined based on interview result.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning only</li></ul>
Job Summary: Lead and guide a group of automotive technicians within a Volvo service center, supervise technical diagnostic operations, and ensure the speed and efficiency of identifying problems and directing technicians to handle them in accordance with the brand's approved quality standards. Key Responsibilities: Lead and guide the team of technicians and monitor their daily performance. Supervise technical diagnostic operations and identify their causes. Read and analyze reports and fault codes generated from diagnostic devices. Direct technicians to the appropriate technical procedures for repairing faults. Monitor the quality of maintenance work and ensure compliance with Volvo's approved technical standards. Coordinate with relevant departments to ensure the speed of completion of work and resolution of technical problems. Requirements: Graduate of an industrial technical institute or a specialized technical qualification in the automotive field (automotive mechanics or electricity). Previous experience in the field of automotive maintenance. Ability to use diagnostic devices and read and analyze Diagnostic Reports & Fault Codes. Good knowledge of modern automotive systems and methods of diagnosing and repairing faults. Proven experience or ability to lead and guide a team of technicians. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, transportation allowance</li></ul>
Job Summary: Lead and guide a group of automotive technicians within a Volvo service center, supervise technical diagnostic operations, and ensure the speed and efficiency of identifying problems and directing technicians to handle them in accordance with the brand's approved quality standards. Key Responsibilities: Lead and direct the team of technicians and monitor their daily performance. Supervise technical diagnostic processes and determine their causes. Read and analyze diagnostic reports and fault codes issued by diagnostic devices. Direct technicians to the appropriate technical procedures for repairing faults. Monitor the quality of maintenance work and ensure compliance with Volvo's approved technical standards. Coordinate with relevant departments to ensure the speed of completion of work and resolution of technical problems. Requirements: Graduate of an industrial technical institute or a specialized technical qualification in the automotive field (mechanics or automotive electrical). Previous experience in the field of automotive maintenance. Ability to use diagnostic devices and read and analyze diagnostic reports and fault codes. Good knowledge of modern automotive systems and methods for diagnosing and repairing faults. Proven experience or ability to lead and guide a team of technicians. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning shift only</li><li>Benefits: Health insurance, social insurance, transportation allowance</li></ul>
<p><strong>Alamiah Chem Company </strong>announces the opening of employment for the position of/ <strong>Warehouse and Logistics Manager</strong></p><p><strong>Alamiah Chem Company</strong> for the manufacturing and trade of specialized chemicals continues its expansion and announces its need for a competent leader to fill the position of </p><p><strong>Warehouse and Logistics Manager</strong> at the company's factory site in <strong>Mansourieh - Giza</strong>.</p><p><br></p><p> <strong>Key Responsibilities:</strong></p><p>• Full supervision of the management, storage, and receipt/issuance of chemical materials and finished products.</p><p>• Planning and managing transportation movement, logistics, and coordinating supply chains.</p><p>• Implementing inventory control systems to ensure physical and book stock reconciliation and prevent any waste.</p><p>• Leading and developing the warehouse and logistics team and adhering to occupational health and safety standards.</p><p><br></p><p> <strong>Basic Requirements:</strong></p><p>• Appropriate higher education degree (Commerce / Business Administration).</p><p>• At least <strong>5 - 8 years</strong> of experience in warehouse and logistics management (preferably in the industrial/chemical sector).</p><p>• Proficiency in dealing with warehouse management systems and ERP programs.</p><p>• Strong leadership and organizational skills, and the ability to manage a team effectively.</p><p> <strong>Work Location:</strong> Mansourieh - Oseem Center - Giza.</p><p> <strong>Benefits:</strong> Rewarding salary + performance incentives + insurance and a stable work environment.</p><p> <strong>To Apply:</strong></p><p>Please send your CV via WhatsApp to the number <strong>01103748866</strong></p><p></p>
تشغيل وضبط ماكينات CNC وفقًا لخطط وأوامر الإنتاج.إجادة تشغيل والتعامل مع ماكينات OKUMA وVMC (Vertical Machining Center).تجهيز وضبط الماكينة قبل بدء التشغيل والتأكد من جاهزيتها للعمل.قراءة وفهم الرسومات الهندسية (Engineering Drawings) والمواصفات الفنية.تحميل واستدعاء برامج الـCNC والتأكد من صحة البرنامج قبل بدء التشغيل.إجراء التعديلات اللازمة والبسيطة على برامج التشغيل وفقًا لمتطلبات المنتج والصلاحيات المحددة.ضبط Zero Point, Work Offset & Tool Offset بدقة.اختيار وتركيب وتغيير أدوات القطع المناسبة لكل عملية تشغيل.تحديد وضبط Cutting Speed, Feed Rate & Depth of Cut وفقًا لنوع الخامة ومتطلبات التشغيل.تثبيت قطع الشغل بطريقة صحيحة وآمنة قبل بدء التشغيل.تنفيذ عمليات التشغيل المختلفة مثل Turning, Milling, Drilling, Boring & Threading وفقًا لنوع الماكينة ومتطلبات الرسومات الهندسية.تشغيل وضبط ماكينات VMC وتنفيذ عمليات الـMilling والـDrilling والعمليات المطلوبة عليها.متابعة الماكينة بشكل مستمر أثناء التشغيل والتعامل مع مشكلات التشغيل البسيطة.فحص المنتج أثناء وبعد التشغيل والتأكد من مطابقته للرسومات والمواصفات الفنية.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>
تشغيل وضبط ماكينات CNC وفقًا لخطط وأوامر الإنتاج.إجادة تشغيل والتعامل مع ماكينات OKUMA وVMC (Vertical Machining Center).تجهيز وضبط الماكينة قبل بدء التشغيل والتأكد من جاهزيتها للعمل.قراءة وفهم الرسومات الهندسية (Engineering Drawings) والمواصفات الفنية.تحميل واستدعاء برامج الـCNC والتأكد من صحة البرنامج قبل بدء التشغيل.إجراء التعديلات اللازمة والبسيطة على برامج التشغيل وفقًا لمتطلبات المنتج والصلاحيات المحددة.ضبط Zero Point, Work Offset & Tool Offset بدقة.اختيار وتركيب وتغيير أدوات القطع المناسبة لكل عملية تشغيل.تحديد وضبط Cutting Speed, Feed Rate & Depth of Cut وفقًا لنوع الخامة ومتطلبات التشغيل.تثبيت قطع الشغل بطريقة صحيحة وآمنة قبل بدء التشغيل.تنفيذ عمليات التشغيل المختلفة مثل Turning, Milling, Drilling, Boring & Threading وفقًا لنوع الماكينة ومتطلبات الرسومات الهندسية.تشغيل وضبط ماكينات VMC وتنفيذ عمليات الـMilling والـDrilling والعمليات المطلوبة عليها.متابعة الماكينة بشكل مستمر أثناء التشغيل والتعامل مع مشكلات التشغيل البسيطة.فحص المنتج أثناء وبعد التشغيل والتأكد من مطابقته للرسومات والمواصفات الفنية.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>
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