Call Center Jobs - South Sinai Egypt

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay. </li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. </li><li> Carry out the check-in and check-out procedures. </li><li> Monitor the VIP, COMP and HOUSE-USE during all stages. </li><li> Carry out the foreign currency exchange transactions. </li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. </li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). </li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. </li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. </li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. </li><li> Take note of guests’ wakeup call requests. </li><li> Forward guest requests to the Guests Relations Department. </li><li> Read the log book and identify the jobs that need to be followed-up. </li><li> Gather information about all of the events at the hotel. </li><li> Has knowledge of the night audit procedures. </li><li> Always greet and bid farewell to guests in a friendly manner. </li><li> Exchange reports with other departments in full. </li><li> Ensure that all official documents are completed in full and in an orderly manner. </li><li> Provide full and accurate information to his/her managers. </li><li> Take part in the Front Office Department’s internal communication meetings and trainings. </li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. </li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. </li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. </li><li> Take part in the Emergency Response Teams. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry. </li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li> Carry out the check-in and check-out procedures.</li><li> Monitor the VIP, COMP and HOUSE-USE during all stages.</li><li> Carry out the foreign currency exchange transactions.</li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</li><li> Take note of guests’ wakeup call requests.</li><li> Forward guest requests to the Guests Relations Department.</li><li> Read the log book and identify the jobs that need to be followed-up.</li><li> Gather information about all of the events at the hotel.</li><li> Has knowledge of the night audit procedures.</li><li> Always greet and bid farewell to guests in a friendly manner.</li><li> Exchange reports with other departments in full.</li><li> Ensure that all official documents are completed in full and in an orderly manner.</li><li> Provide full and accurate information to his/her managers.</li><li> Take part in the Front Office Department’s internal communication meetings and trainings.</li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</li><li> Take part in the Emergency Response Teams.</li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry.</li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay. </li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. </li><li> Carry out the check-in and check-out procedures. </li><li> Monitor the VIP, COMP and HOUSE-USE during all stages. </li><li> Carry out the foreign currency exchange transactions. </li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. </li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). </li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. </li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. </li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. </li><li> Take note of guests’ wakeup call requests. </li><li> Forward guest requests to the Guests Relations Department. </li><li> Read the log book and identify the jobs that need to be followed-up. </li><li> Gather information about all of the events at the hotel. </li><li> Has knowledge of the night audit procedures. </li><li> Always greet and bid farewell to guests in a friendly manner. </li><li> Exchange reports with other departments in full. </li><li> Ensure that all official documents are completed in full and in an orderly manner. </li><li> Provide full and accurate information to his/her managers. </li><li> Take part in the Front Office Department’s internal communication meetings and trainings. </li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. </li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. </li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. </li><li> Take part in the Emergency Response Teams. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry. </li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay. </li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. </li><li> Carry out the check-in and check-out procedures. </li><li> Monitor the VIP, COMP and HOUSE-USE during all stages. </li><li> Carry out the foreign currency exchange transactions. </li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. </li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). </li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. </li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. </li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. </li><li> Take note of guests’ wakeup call requests. </li><li> Forward guest requests to the Guests Relations Department. </li><li> Read the log book and identify the jobs that need to be followed-up. </li><li> Gather information about all of the events at the hotel. </li><li> Has knowledge of the night audit procedures. </li><li> Always greet and bid farewell to guests in a friendly manner. </li><li> Exchange reports with other departments in full. </li><li> Ensure that all official documents are completed in full and in an orderly manner. </li><li> Provide full and accurate information to his/her managers. </li><li> Take part in the Front Office Department’s internal communication meetings and trainings. </li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. </li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. </li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. </li><li> Take part in the Emergency Response Teams. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry. </li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li> Carry out the check-in and check-out procedures.</li><li> Monitor the VIP, COMP and HOUSE-USE during all stages.</li><li> Carry out the foreign currency exchange transactions.</li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</li><li> Take note of guests’ wakeup call requests.</li><li> Forward guest requests to the Guests Relations Department.</li><li> Read the log book and identify the jobs that need to be followed-up.</li><li> Gather information about all of the events at the hotel.</li><li> Has knowledge of the night audit procedures.</li><li> Always greet and bid farewell to guests in a friendly manner.</li><li> Exchange reports with other departments in full.</li><li> Ensure that all official documents are completed in full and in an orderly manner.</li><li> Provide full and accurate information to his/her managers.</li><li> Take part in the Front Office Department’s internal communication meetings and trainings.</li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</li><li> Take part in the Emergency Response Teams.</li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry.</li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.<br><br>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.<br><br>Carry out the check-in and check-out procedures.<br><br>Monitor the VIP, COMP and HOUSE-USE during all stages.<br><br>Carry out the foreign currency exchange transactions.<br><br>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.<br><br>Enter the cash revenues of the departments into the cash register.<br><br>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).<br><br>Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.<br><br>Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.<br><br>Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.<br><br>Take note of guests’ wakeup call requests.<br><br>Forward guest requests to the Guests Relations Department.<br><br>Read the log book and identify the jobs that need to be followed-up.<br><br>Gather information about all of the events at the hotel.<br><br>Has knowledge of the night audit procedures.<br><br>Always greet and bid farewell to guests in a friendly manner.<br><br>Exchange reports with other departments in full.<br><br>Ensure that all official documents are completed in full and in an orderly manner.<br><br>Provide full and accurate information to his/her managers.<br><br>Take part in the Front Office Department’s internal communication meetings and trainings.<br><br>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.<br><br>Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.<br><br>Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.<br><br>Take part in the Emergency Response Teams.<br><br>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br><br>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>Education: At least a high school or vocational diploma.<br><br>Experience: At least 2 years of related work experience in the industry.<br><br>Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees.<br><br>Courses and Training: Theoretical and practical background.<br><br>Computer Literacy: MS Office applications, Front Office programmers (Fidelio, Opera etc.).<br><br>Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Develop and implement revenue strategies for the hotel. Monitor competitor pricing and market trends to adjust strategies. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business. Conduct regular performance reviews and optimize pricing and inventory. Mentor, coach and develop junior team members in revenue management practices. Collaborate with sales, finance, and front office teams to achieve revenue goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your competitive set and ensure all systems are adequately used to optimize Rev PAR. Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.<br><br>Qualifications<br><br>1-3 years of experience in revenue management roles. Proven ability to work independently while also thriving in collaborative team environments. Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth. Proficient in revenue management principles. Strong understanding of the distribution landscape, online travel agencies, and emerging market trends. A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders. Being curious and open-minded.<br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

Company Description<br><br> With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues. <br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br>1- Maintains an up to date knowledge of the hotel and services. Supplies information and responds to guest queries.<br><br>2 Ensures effective handover is done, gaining information from earlier shift.<br><br>3 Forwards all guest complaints or problems to the manager on duty.<br><br>4 Ensures that phone calls are answered properly up to the standards.<br><br>5 Controls all Facility car keys.<br><br>6 Maintaining the parking spaces and key cabinet and ensures cleanliness is to the maximum.<br><br>7 Ensures safe access to the destination.<br><br>8 The designated authority is responsible for the cleanliness, fuel status and periodic maintenance of the vehicle. Care for exterior appearance, uniform, cleaning and behaviour.<br><br>9 On a daily basis, surely, shaving and showering takes care of the business area.<br><br>10 It complies with all occupational health and safety rules related to vehicle use and facility. Wearing the seatbelt unconditionally when driving. It allows the occupants to wear their seat belts without any problems.<br><br>11 The vehicle complies with the legally defined speed limits. It takes no action whatsoever that would jeopardize the safety of life and property of its own and the people it has transferred.<br><br>12 Establish friendly and honest friendships with all colleagues.<br><br>13 Works for the development of facility image, keeping in mind, creating customer loyalty and customer satisfaction.<br><br>14 Responsible for energy saving.<br><br>15 Fits all privacy issues of the hotel's guests and employees and prevents information leakage.<br><br>16 Supports the organization of quality management systems in the organization, implementation and development of the system and ensures the progress of the process within the system.<br><br>17 Acts according to published procedures and instructions.<br><br>18 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 19 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>20 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br><br>21 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br><br>22 Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>Education: At least a vocational college diploma.<br><br>Experience: At least 2 years of related work experience , 3 years driving Licence<br><br>Foreign Language: Good command of English and Arabic to communicate well.<br><br>Courses and Training: Not required.<br><br>Computer Literacy: Not required.<br><br>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.