Call Center Jobs in Egypt

<p><br></p><p><b>Key Responsibilities</b></p><ul><li>Make 100+ outbound calls per day to prospective B2B customers.</li><li>Prospect, engage, and qualify potential customers through cold calling and outbound outreach.</li><li>Communicate professionally and confidently with prospects in both Arabic and English .</li><li>Identify decision-makers and uncover business needs, pain points, and potential sales opportunities.</li><li>Qualify prospects against defined criteria and book high-quality meetings for the sales team.</li><li>Handle objections confidently and maintain effective conversations with prospective customers.</li><li>Maintain accurate and detailed prospect records, activities, notes, and follow-ups within the CRM.</li><li>Consistently work toward individual and team KPIs, including call volume, meetings booked, qualified opportunities, and conversion rates.</li><li>Follow structured sales processes and continuously improve messaging and outreach based on performance.</li><li>Collaborate closely with Account Executives and other members of the sales team.</li></ul><p>Fluent Arabic speaker required. Fluent professional English required , with excellent verbal and written communication skills.</p><p>Work with high-growth international companies</p><p>Clear career progression to Account Executive and beyond</p><p>Performance-based bonuses and incentives</p><p>Direct hire with global clients (not outsourced)</p><p>Ongoing training, mentorship, and sales development support</p><p><strong>Desired Candidate Profile</strong></p><p>3+ years of overall professional experience.</p><p>Proven B2B sales, business development, or Sales Development Representative experience.</p><p>Demonstrated experience working in a high-volume outbound environment and the ability to consistently complete 100+ calls per day.</p><p>Strong cold-calling, prospecting, lead generation, objection-handling, and qualification skills.</p><p>Proven hands-on experience using CRM platforms to manage leads, activities, pipelines, and follow-ups.</p><p>Comfortable speaking with business owners, executives, and other decision-makers.</p><p>Highly target-driven, resilient, organized, and comfortable working against demanding KPIs.</p><p>Reliable internet connection and a professional remote-working setup.</p><p>Fully remote role with flexible working hours</p>

<p>Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta s standards. Job Code : New 2026OPER-597</p><p>Job Responsibilities</p><ol><li>Receive the new pickups closed in bosta flyers.</li><li>Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.</li><li>Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet.</li><li>Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li><li>Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App.</li><li>Receive the undelivered shipments on the system and the productivity sheet as well.</li><li>Get the receiver s signature and IDs# on delivered shipments with Zero Cod.</li><li>Get hard copies of returned shipments signed by the business.</li><li>Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li><li>Make a verification call on the undelivered shipments or Canceled shipments on a daily basis.</li><li>Cancel the refused shipments on the system.</li><li>Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub</li><li>Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li><li>Performs related duties as required.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry. - Only graduates are eligible for this role.</p>

<p>Property Consultant</p><p>Job Type: Full-time</p><p>Experience: Intermediate/Associate (1 3 years)</p><p>Job description</p><p>Key Responsibilities:</p><p>Sales Negotiation: Effectively sell TMG s properties through comprehensive negotiation strategies.</p><p>Relationship Management: Cultivate and maintain positive business relationships with customers to enhance rapport and trust.</p><p>Lead Generation: Proactively reach out to potential customers through referrals and networking.</p><p>Target Achievement: Meet and exceed agreed-upon sales targets and deadlines.</p><p>Team Collaboration: Coordinate efforts with team members and other departments to maximize results.</p><p>Market Insights: Provide reports on customer needs, competitive activities, and potential opportunities for new products/services to the direct manager.</p><p>Market Awareness: Stay informed about current sales market trends, best practices, and promotional strategies.</p><p>Order Management: Process customer orders by referencing price lists and product literature, and direct customers to appropriate departments to facilitate the sales process.</p><p>Reporting: Maintain accurate reports, including daily call logs, weekly targeted plans, and monthly performance results.</p><p>Issue Resolution: Address customer complaints by investigating issues, developing solutions, and preparing reports with recommendations for the direct manager.</p><p>Team Contribution: Collaborate with colleagues to achieve collective goals and results.</p><p>Apply Now</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><p>Bachelor s degree in business administration, Management, Marketing, or a related field.</p><p>1-3 years of progressive experience in real estate sales.</p><p>Excellent command of English; proficiency in additional languages is a plus.</p><p>Strong communication skills and a proven ability to work effectively in a team.</p><p>Willingness to work from alternate locations as needed.</p><p>Commitment to delivering exceptional customer service.</p><p>Ability to thrive in a fast-paced, dynamic environment.</p><p>Results-oriented mindset with a focus on achieving goals.</p>

<p>To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.</p><p>Receive the new pickups closed in bosta flyers. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App. Receive the undelivered shipments on the system and the productivity sheet as well. Get the receiver s signature and IDs# on delivered shipments with Zero Cod. Get hard copies of returned shipments signed by the business. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis. Cancel the refused shipments on the system. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments. Performs related duties as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li><li>Only graduates are eligible for this role.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons:</span></b></p><br><br><br><p><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. </span></p><br><br><p><span>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</span></p><br><br><br><p><b><span>About the location:</span></b></p><br><br><br><p><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></p><br><br><br><br><p><b><span>[</span></b><span><b>Assistant Director of Housekeeping</b></span><b><span>]</span></b></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced <b>[Assistant Director of Housekeeping] </b>who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</span></p><br><br><br><p><b><span>About the role:</span></b></p><br><br><br><p><span>[<b>Assistant Director of Housekeeping</b>]who shares our passion for excellence and is enthusiastic about creating the ultimate experience.&nbsp;</span></p><br><br><br><p><b><span>What You Will Do&nbsp;</span></b></p><br><br><br><p><u><span>Job Description </span></u></p><br><br><br><br><p>The Assistant Director of Housekeeping is responsible for supporting the Director of Housekeeping in the overall management and daily operations of the Housekeeping Department. This role assists in ensuring exceptional cleanliness, guest satisfaction, team member engagement, operational efficiency, and compliance with company standards. The Assistant Director provides leadership training, coaching, and guidance to all Housekeeping team members while maintaining a safe, productive, and service-oriented environment.</p><br><br><p><b>Duties &amp; Functions:</b></p><br><br><ul><li>Assist the Director of Housekeeping in overseeing all housekeeping operations, including guestrooms, public areas, laundry operations, and back-of-house areas.</li><li>Ensure all guestrooms and public spaces meet brand standards for cleanliness, presentation, and guest readiness.</li><li>Supervise Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Attendants, and Public Area Attendants.</li><li>Conduct daily inspections of guestrooms, VIP arrivals, suites, and public areas to ensure quality standards are consistently achieved.</li><li>Support departmental opening and closing procedures and ensure operational consistency across all shifts.</li><li>Coordinate room availability with Front Office and other departments to maximize guest satisfaction and operational efficiency.</li><li>Monitor room status reports and reconcile discrepancies between Housekeeping and Property Management Systems (PMS).</li></ul><p><b>Guest Experience</b></p><br><br><ul><li>Respond promptly and professionally to guest requests, complaints, concerns, and service recovery opportunities.</li><li>Follow up on all guest issues to ensure complete resolution and satisfaction.</li><li>Promote a culture of exceptional guest service while ensuring compliance with company service standards and core values.</li><li>Ensure guest privacy, security, and confidentiality are maintained at all times.</li></ul><p><b>Team Leadership and Development</b></p><br><br><ul><li>Assist in recruiting, onboarding, training, and developing Housekeeping team members.</li><li>Conduct ongoing coaching, counseling, and performance evaluations.</li><li>Lead daily pre-shift meetings and communicate departmental goals, priorities, and service expectations.</li><li>Promote a positive work environment through employee engagement, recognition, and motivation programs.</li><li>Ensure all associates receive required training, including Standard Operating Procedures (SOPs), safety standards, and service excellence initiatives.</li><li>Foster teamwork and collaboration within the department and across all hotel operations.</li></ul><p><b>Quality Assurance and Productivity</b></p><br><br><ul><li>Conduct regular quality inspections and provide immediate feedback to team members.</li><li>Maintain departmental productivity standards while ensuring exceptional service delivery.</li><li>Monitor housekeeping performance metrics and implement corrective action plans when necessary.</li><li>Ensure proper execution of preventative cleaning schedules, including deep cleaning programs, floor care, mattress rotation, and specialty cleaning projects.</li><li>Assist in developing and maintaining departmental checklists, procedures, and quality standards.</li></ul><p><b>Inventory and Cost Control</b></p><br><br><ul><li>Assist with managing departmental budgets and controlling operating expenses.</li><li>Monitor inventory levels of cleaning supplies, guest amenities, linen, uniforms, and operating equipment.</li><li>Conduct monthly, quarterly, and annual inventory counts as required.</li><li>Assist in purchasing and replenishment activities while maintaining approved inventory levels.</li><li>Identify cost-saving opportunities without compromising quality standards.</li></ul><p><b>Safety and Compliance</b></p><br><br><ul><li>Ensure compliance with all health, safety, sanitation, and risk management policies.</li><li>Maintain current Safety Data Sheets (SDS/MSDS) and ensure team members understand proper chemical handling procedures.</li><li>Respond effectively to emergencies and assist in implementing emergency procedures when required.</li><li>Ensure compliance with all company policies, labor laws, and workplace regulations.</li><li>Maintain a safe work environment and ensure proper use of Personal Protective Equipment (PPE).</li></ul><p><b>Maintenance Coordination</b></p><br><br><ul><li>Identify maintenance issues during inspections and submit work orders promptly.</li><li>Follow up with Engineering to ensure timely completion of repairs.</li><li>Assist in coordinating preventative maintenance initiatives within guestrooms and public areas.</li><li>Ensure guestrooms are maintained in excellent condition and out-of-order rooms are monitored appropriately.</li></ul><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Assist in preparing weekly schedules based on occupancy forecasts and labor productivity targets.</li><li>Review employee attendance, worked hours, and payroll submissions for accuracy.</li><li>Prepare departmental reports and maintain accurate operational records.</li><li>Utilize hotel systems and software programs including PMS, Microsoft Office, payroll, purchasing, and inventory management systems.</li><li>Maintain confidentiality of employee and guest information.</li></ul><p><b>Additional Responsibilities</b></p><br><br><ul><li>Participate in departmental, property-wide, and corporate meetings as required.</li><li>Support company initiatives, sustainability programs, and community involvement activities.</li><li>Demonstrate leadership by example and serve as a role model for professionalism, integrity, and guest service.</li><li>Perform additional duties and special projects as assigned by the Director of Housekeeping or Executive Leadership Team.</li><li>Provide hands-on operational support whenever necessary to ensure exceptional guest experiences.</li></ul><br><p><b><span>What You Bring</span></b></p><br><br><ul><li><span>Requires a working knowledge of division operations.</span></li><li><span>Working knowledge is generally learned on-the-job.</span></li><li><span>Requires ability to operate computer equipment and other <b>[Housekeeping]</b> systems.</span></li><li><span>Requires reading, writing and oral proficiency in the English language.</span></li><li><span>More than 1 year experience.</span></li><li><b>Native Arabic Speaker </b></li><li><b>Have authorization of citizenship</b></li></ul><br><p><b><span>What We Offer:</span></b></p><br><br><ul><li><span>Competitive salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent training and development opportunities</span></li><li><span>Complimentary dry cleaning for employee uniforms/ business attire. </span></li><li><span>Complimentary employee meals</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</span></li><li><span>Dental and medical/disability/life insurance</span></li><li><span>Retirement pension plan</span></li><li><span>Employee service awards</span></li><li><span>Annual employee party/social and sports events</span></li></ul><br><br><p><b><span>Schedule &amp; Hours</span></b></p><br><br><p><span>Full–time job with 5 working days a week. </span></p><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons:</span></b></p><br><br><br><p><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. </span></p><br><br><p><span>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</span></p><br><br><br><p><b><span>About the location:</span></b></p><br><br><br><p><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></p><br><br><br><br><p><b><span>[</span></b><span><b>Assistant Laundry Manager</b></span><b><span>]</span></b></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced <b>[Assistant Laundry Manager] </b>who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</span></p><br><br><br><p><b><span>About the role:</span></b></p><br><br><br><p><span>[<b>Assistant Laundry Manager</b>]who shares our passion for excellence and is enthusiastic about creating the ultimate experience.&nbsp;</span></p><br><br><br><p><b><span>What You Will Do&nbsp;</span></b></p><br><br><br><p><u><span>Job Description </span></u></p><br><br><br><p><span><b>1. Manage Laundry Operations</b></span></p><br><br><p><span>Manage the day-to-day operation of the hotel's 24-hour Laundry and Linen operation, ensuring the efficient coordination of outsourced hotel bed &amp; bath linen and F&amp;B linen services, while overseeing the in-house processing of guest laundry and staff uniforms. Ensure all linen and uniforms are available in accordance with operational requirements and hotel standards.</span></p><br><br><br><p><span><b>2. Leadership &amp; Team Development</b></span></p><br><br><p><span>Lead, coach and develop the Laundry Team Leader and Laundry Attendants to achieve operational excellence. Conduct daily briefings, provide regular coaching, identify training needs, and promote a positive working environment that encourages teamwork and accountability.</span></p><br><br><br><p><span><b>3. Quality Assurance</b></span></p><br><br><p><span>Ensure all outsourced hotel linen, guest laundry, staff uniforms and F&amp;B linen meet the hotel's quality standards before being issued for use. Conduct regular quality inspections, investigate linen damage and discrepancies, monitor linen lifespan, and work closely with external laundry providers to drive continuous quality improvements.</span></p><br><br><br><p><span><b>4. Guest Laundry Management</b></span></p><br><br><p><span>Ensure guest laundry is processed accurately and returned within the promised turnaround time. Handle guest enquiries and complaints professionally, taking prompt corrective action to ensure guest satisfaction.</span></p><br><br><br><br><p><span><b>5. Uniform Room Management</b></span></p><br><br><p><span>Oversee the operation of the Uniform Room, ensuring uniforms are properly cleaned, repaired, pressed, issued and maintained. Monitor uniform inventory and ensure adequate stock is available for all departments.</span></p><br><br><br><p><span><b>6. Linen Control</b></span></p><br><br><p><span>Manage the hotel's linen inventory, including bed linen, bath linen, F&amp;B linen and staff uniforms. Monitor stock levels, linen movement, losses, damage, and replacement requirements. Ensure accurate inventory records are maintained and adequate par stock is available to support hotel operations.</span></p><br><br><br><p><span><b>7. Vendor &amp; Outsourced Laundry Management</b></span></p><br><br><p><span>Manage the relationship with external laundry service providers to ensure timely collection and delivery of hotel bed &amp; bath linen and F&amp;B linen. Monitor vendor performance against agreed service levels, conduct regular quality inspections, investigate linen damage and shortages, review production reports, and work collaboratively with vendors to drive continuous improvement and cost efficiency.</span></p><br><br><br><p><span><b>8. Financial &amp; Cost Control</b></span></p><br><br><p><span>Assist in preparing and managing the departmental budget by monitoring outsourced laundry expenses, linen replacement costs, and chemical consumption for in-house laundry operations, labor productivity, and other operational expenditures. Analyses departmental costs, identify opportunities to improve efficiency, reduce waste, and optimize resource utilization while maintaining service quality and operational standards. Ensure proper inventory control of linen, uniforms, chemicals and consumable supplies, and implement cost-saving initiatives without compromising guest satisfaction or IHG Brand Standards</span><span>.</span></p><br><br><br><p><span><b>9. Manpower Planning</b></span></p><br><br><p><span>Plan daily manpower deployment, work schedules, annual leave and shift arrangements to ensure adequate staffing levels for continuous 24-hour operations while maintaining productivity targets.</span></p><br><br><br><p><span><b>10. Equipment &amp; Preventive Maintenance</b></span></p><br><br><p><span>Ensure all laundry equipment supporting guest laundry, uniform processing and linen room operations is maintained in good working condition. Coordinate preventive maintenance with Engineering and minimise operational downtime.</span></p><br><br><br><p><span><b>11. Health, Safety &amp; Compliance</b></span></p><br><br><p><span>Ensure full compliance with hotel policies, IHG Brand Standards, occupational health and safety regulations, chemical handling procedures, fire and life safety requirements, and environmental sustainability initiatives.</span></p><br><br><br><p><span><b>12. Inventory &amp; Chemical Control</b></span></p><br><br><p><span>Maintain appropriate stock levels of laundry chemicals, consumables and operating supplies. Monitor chemical usage to ensure proper dosage, minimize wastage and maintain wash quality.</span></p><br><br><br><p><span><b>13. Administration &amp; Reporting</b></span></p><br><br><p><span>Prepare daily, weekly and monthly operational reports, including productivity, linen inventory, laundry costs, guest laundry revenue, equipment downtime, and manpower reports. Maintain accurate departmental records and documentation.</span></p><br><br><br><p><span><b>14. Performance Management</b></span></p><br><br><p><span>Conduct performance evaluations, monitor attendance, manage disciplinary matters where appropriate, recognise good performance, and develop succession plans for the laundry team.</span></p><br><br><br><p><span><b>15. Continuous Improvement</b></span></p><br><br><p><span>Identify opportunities to improve operational efficiency, workflow, quality standards and cost effectiveness. Lead improvement initiatives and implement best practices to enhance overall laundry performance.</span></p><br><br><br><p><span><b>16. Cross-Department Collaboration</b></span></p><br><br><p><span>Work closely with Housekeeping, Front Office, Food &amp; Beverage, Engineering, Finance and Human Resources to ensure effective communication, operational efficiency and timely resolution of laundry-related issues.</span></p><br><br><br><p><span><b>17. Perform Other Duties</b></span></p><br><br><p><span>Carry out any additional duties assigned by the Executive Housekeeper or Hotel Management in support of the department and hotel operations.</span></p><br><br><br><p><b><span>What You Bring</span></b></p><br><br><br><ul><li><span>Requires a working knowledge of division operations.</span></li><li><span>Working knowledge is generally learned on-the-job.</span></li><li><span>Requires ability to operate computer equipment and other <b>[Laundry]</b> systems.</span></li><li><span>Requires reading, writing and oral proficiency in the English language.</span></li><li><span>More than 1 year experience.</span></li><li><b>Native Arabic Speaker </b></li><li><b>Have authorization of citizenship</b></li></ul><br><p><b><span>What We Offer:</span></b></p><br><br><ul><li><span>Competitive salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent training and development opportunities</span></li><li><span>Complimentary dry cleaning for employee uniforms/ business attire. </span></li><li><span>Complimentary employee meals</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</span></li><li><span>Dental and medical/disability/life insurance</span></li><li><span>Retirement pension plan</span></li><li><span>Employee service awards</span></li><li><span>Annual employee party/social and sports events</span></li></ul><br><p><b><span>Schedule &amp; Hours</span></b></p><br><br><p><span>Full–time job with 5 working days a week. </span></p><br><br><br><br><br><br><br><br><br><br><br><br> </div>

About the Job<br>????️ Working Days and Hours: Monday to Friday, 9 AM - 6 PM (UK Hours); Potential for Flexible Hours???? Location: Remote/Online???? Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)<br>At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.<br>Opportunity Overview Our client is a UK-based creative agency specialising in branding, design, and strategy, seeking a highly organised Executive Assistant. You'll provide direct, high-trust support to the Managing Director across personal and professional priorities. This is a fully remote role for someone who anticipates needs and takes ownership of tasks end to end.<br>Role Description You'll manage the Managing Director's calendar, appointments, and daily to-do list, running a brief daily alignment call to walk through priorities. You'll coordinate personal travel, handle communications with discretion, and maintain a centralised view of personal, financial, and legal deadlines. You'll support expense tracking and budgeting, flagging discrepancies, and provide general admin support across documents, meeting notes, and follow-ups. This is a highly sensitive role requiring strong integrity and confidentiality.<br>Key Responsibilities Calendar Management - Manage the MD's calendar, appointments, and daily to-do list closely. Daily Alignment - Run a brief daily call to align on the day's priorities. Travel Coordination - Arrange personal travel including flights, accommodation, and itineraries. Deadline Tracking - Maintain a centralised view of personal, financial, and legal deadlines. Expense Support - Track personal expenses and flag incorrect or duplicated charges. Admin Support - Handle documents, meeting notes, and action-item follow-ups. Inbox Management - Manage incoming inquiries on the MD's behalf with discretion.<br>Minimum Qualifications English Fluency - Fluent, excellent written and spoken English is mandatory for this role. EA/PA Experience - 1-2 years' experience as an Executive Assistant, PA, or similar high-trust role. Organisation Skills - Exceptional organisation, prioritisation, and time management abilities. Communication Skills - Strong written and verbal English, confident with external parties. Independent Working - Able to work independently and solve problems with minimal direction. AI Research Tools - Comfortable using AI tools such as Chat GPT or Claude for research. Time Zone Fit - Based in or east of CET, starting no later than the MD.<br>Bonus Qualifications Social Media Familiarity - Familiarity with Instagram is a plus, though not a core requirement.<br>Benefits Top-of-the-market pay. Remote working. Potential for flexible hours. Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.<br>Ready to elevate? Hit apply, complete your profile, and let the right opportunities come to you.

????️ Working Days and Hours: Monday to Friday, 9 AM - 6 PM (UK Hours); Potential for Flexible Hours<br>???? Location: Remote/Online<br>???? Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)<br>At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.<br> Opportunity Overview Our client is an organic growth agency specialising in AI search optimisation and traditional SEO, serving UK and US retainers. This newly created, client-facing position will become the front of house for the client base, supporting clear communication and dependable reporting. The part-time role offers 20 hours weekly, Monday to Thursday, with potential to expand into full-time work.<br> Role Description As SEO Account Manager, you will manage client communications, reporting, sprint topic planning, and content quality assurance. You will interpret automated reporting outputs, sense-check findings, and communicate clear updates to the founder and clients. The role requires independent judgement, confident client-call leadership, and enough technical SEO knowledge to question performance changes constructively. You will not write content, conduct full technical audits, or manage delivery operations.<br> Key Responsibilities Client Communication - Own client emails and questions, providing clear responses within 24 hours. Client Calls - Lead up to four weekly client calls confidently and independently. Performance Reporting - Prepare, format, sense-check, and communicate insights from existing reporting tools. Sprint Planning - Propose relevant topics for each sprint using established organic growth tooling. Content Quality Assurance - Review optimised content before completing accurate, client-ready handovers. Process Documentation - Create practical SOPs and internal process documents during quieter periods.<br> Minimum Qualifications English Fluency - Fluent, excellent written and spoken English is mandatory for this role. SEO Account Management - Bring client-facing, agency-side experience managing SEO accounts independently. Client Leadership - Lead client conversations confidently without supervision or ongoing handholding. Critical Thinking - Question automated outputs and validate findings before communicating recommendations. Technical SEO - Understand schema, indexing, crawlability, and performance diagnostic questions. Reporting - Build, maintain, and interpret clear client reports and dashboards. Availability - Work 12:00-17:00 UK time, Monday to Thursday, consistently.<br> Bonus Qualifications AI Search Optimisation - Bring exposure to GEO or AEO alongside traditional SEO. Dashboard Tools - Use Looker Studio or comparable dashboarding platforms effectively. Process Development - Write content briefs, SOPs, or practical internal processes.<br> Benefits Top-of-the-market pay. Remote working. Potential for flexible hours. Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.<br> Ready to elevate? Hit apply, complete your profile, and let the right opportunities come to you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Designs, builds, and operates production-grade Java microservices on Spring Boot.<br> Owns the full delivery lifecycle: API design, data modelling, messaging, observability, CI/CD, and on-call support.<br> Collaborates closely with Product, QA, and SRE teams to deliver reliable, scalable services.<br> Provides architectural guidance, makes key technical decisions, and mentors other developers.<br> The role involves ensuring best practices, optimizing performance, and aligning technical solutions with business goals while building secure, high-performing distributed systems.<br> Role and Responsibilities : Design and implement high-performance, scalable microservices using Java 17+ and Spring Boot Own end-to-end API design including versioning, idempotency, error contracts, and OpenAPI specifications Architect microservices following bounded contexts, saga patterns, and proper service decomposition Enforce security best practices including OAuth2, JWT, secure coding, and vulnerability remediation Integrate and manage event-driven systems using Apache Kafka Optimize application performance through JVM tuning, caching strategies, profiling, and latency reduction Optimize database/SQL performance through indexing strategies, query tuning, and EXPLAIN plan analysis Manage and optimize scalable distributed systems in the cloud (AWS) Design and implement serverless solutions (AWS Lambda, API Gateway, Step Functions) Utilize scripting languages (Python, Node.<br>js) for tooling, automation, and auxiliary services Participate in on-call rotations and production incident resolution Conduct code reviews and mentor less-experienced engineers Communicate regularly with the engineering manager, QA teams, and other developers regarding progress on the technology roadmap Leverage AI-assisted development tools to accelerate coding, debugging, testing, and documentation workflows Drive automation using AI across the software lifecycle — design, development, testing, support, log analysis, and ticket summarization Produce quality code, raising the bar for team performance and speed Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.<br> At least 5+ years of professional experience building backend services in Java Proven track record designing and operating production microservices at scale Experience with distributed systems, eventual consistency, and fault tolerance Experience with Agile/Scrum practices (sprint planning, estimation, retrospectives) Advanced proficiency in Java 17+ with modern features (records, sealed types, streams, var) Expert-level Spring Boot knowledge (auto-configuration, profiles, configuration properties) Advanced REST API design skills (versioning, idempotency, error contracts, HATEOAS) Strong microservices architecture experience (bounded contexts, sagas, decomposition) Advanced security expertise (OAuth2, JWT, OWASP, secure coding, vulnerability management) Solid understanding of concurrency and threading (Executors, CompletableFuture, locking) Experience with event-driven architectures using Apache Kafka Performance optimization skills (JVM tuning, caching, profiling, latency reduction) Experience with AI security and governance (data privacy, prompt injection awareness, safe AI usage) Growth mindset that challenges the status quo and focuses on continuous improvement</span> </div>

<strong>Company Description</strong> TP Career is a talent and career development organization focused on connecting applicants with customer-centric roles in growing markets. The company partners with employers to build strong, service-oriented teams and offers support throughout the hiring and onboarding process. TP Career emphasizes professional growth, skills development, and clear career pathways. The organization values inclusivity, collaboration, and a positive work environment where each team member can contribute meaningfully to business and customer outcomes.<br><strong>Role Description</strong> This is a full-time, on-site Customer Support role based in New Cairo. The role involves handling incoming customer inquiries, providing clear and accurate information, and resolving issues in a timely manner to maintain high levels of customer satisfaction. Daily tasks include responding to calls, emails, or chat messages, documenting interactions in the system, and following established procedures and troubleshooting guides. The Customer Support professional will collaborate with other team members and technical support staff when needed and escalate complex cases according to defined workflows. The role requires English language proficiency at B1–B1+ level to communicate effectively with customers and internal teams.<br><strong>Qualifications<br></strong> <ul><li>Customer Support and Customer Satisfaction skills to manage inquiries, resolve problems, and maintain positive customer relationships.</li><li>Interpersonal Skills to communicate clearly, show empathy, and build trust with customers and colleagues.</li><li>Technical Support capabilities to understand basic product or service features, apply troubleshooting steps, and guide customers through solutions.</li><li>Analytical Skills to understand customer issues, interpret information, and provide accurate, practical resolutions.</li><li>English language proficiency at B1–B1+ level, with clear spoken and written communication.</li><li>Ability to work on-site in New Cairo, follow structured processes, and manage time effectively in a fast-paced environment.</li><li>Previous experience in customer service or contact center roles is beneficial but not strictly required.</li><li>High school diploma or equivalent; additional training in communication, business, or IT support is an advantage.</li></ul>

<strong>Company Description</strong> Eatery is a dynamic food hub that combines a restaurant, cooking school, incubator, and community center in one unique space. It serves as a food and cooking theater where guests, local and international chefs, suppliers, and critics share and explore culinary experiences. Eatery regularly hosts food cultural events that introduce new concepts and ideas shaping the food industry. The environment encourages creativity, learning, and collaboration among food enthusiasts and professionals. Team members join a vibrant community that values innovation, hospitality, and memorable dining experiences.<br><strong>Role Description</strong> This is a full-time, on-site Sales – Real Estate role based in Giza. The role focuses on managing and expanding Eatery’s real estate portfolio, including identifying opportunities that support the growth of the food hub and its various concepts. Day-to-day tasks include prospecting and negotiating with property owners, agents, and developers, conducting market research, and evaluating locations aligned with Eatery’s business strategy. The role also involves coordinating site visits, preparing documentation, supporting lease and purchase agreements, and maintaining strong relationships with stakeholders. The Sales – Real Estate team member collaborates closely with management and operations to ensure properties meet functional, financial, and brand requirements.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong skills in Real Estate and Real Property, with the ability to assess and manage commercial properties.</li><li>Candidates should possess skills in Sales and Customer Service, with a focus on building relationships and closing property-related deals.</li><li>Candidates should possess skills in Real Estate Development, including evaluating potential sites and supporting expansion projects.</li><li>Experience in commercial or hospitality real estate is highly beneficial.</li><li>Strong negotiation, communication, and presentation skills.</li><li>Ability to work on-site in Giza, manage multiple projects, and meet deadlines.</li><li>Bachelor’s degree in Business, Real Estate, or a related field is preferred.</li><li>Familiarity with local real estate regulations and market trends in Giza and surrounding areas.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview To manage and grow customer accounts by ensuring timely delivery, and optimal product availability. This includes maintaining proper credit and cash collection, forecasting van loads to prevent stockouts, executing pricing and promotional guidelines, and achieving best-selling positions in stores. The role also involves analyzing past performance, monitoring stock levels, presenting tailored order suggestions, and capturing competitor activity to maximize sales and strengthen customer relationships. Responsibilities Review and understand sales development objectives Review routing schedule including any off-schedule visit Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates) Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns Review point of sales stock levels and out of stock in order to define a suggestion Present suggested order to the customer, discuss objectives and adjust order accordingly Obtain bestselling position in the account Capture competitor presence and store execution when requested Ensure pricing guidelines are fully executed Ensure proper Credit management and Cash Collection from Accounts as well as cash deposits Oversee Truck Loading Daily and forecast Van load needed to complete day without going out of stock Ensure MSL is sold to every account Qualifications Qualifications: Bachelor’s degree is a must / مؤهل جامعي Experience in sales, preferably within the food and beverage industry / خبرة في المبيعات و خاصة شركات الصناعات الغذائية Basic computer literacy / المعرفة بالكمبيوتر Capabilities &amp; Skills: Ability to work effectively with people from diverse backgrounds/ القدرة على التعامل مع خلفيات متنوعة Strong analytical thinking skills, capable of identifying opportunities. / مهارات التفكير التحليلي الجيد و القدرة على تحديد الفرص Excellent communication skills. / مهارات التواصل الجيدة Strong leadership abilities / مهارات القيادة القوية</p> </div>

<p>We Are Hiring – After-Sales &amp; Spare Parts Sales Representative</p><p><br></p><p>Alexandria Engineering Car Co. (ALEXECC) is looking for a result-driven After-Sales &amp; Spare Parts Sales Representative to join our after-sales team and help us grow our parts and service sales while delivering an outstanding customer experience.</p><p><br></p><p> Location: Merghem – Alexandria</p><p> Work Type: On-site</p><p><br></p><p>Job Responsibilities</p><p>• Sell spare parts and after-sales services to workshop and retail customers.</p><p>• Prepare quotations, follow up with customers, and close orders to achieve monthly sales targets.</p><p>• Promote service packages and maintenance offers through up-selling and cross-selling.</p><p>• Coordinate with the Spare Parts Store, Workshop, and Service Reception to ensure parts availability and timely delivery.</p><p>• Understand customers' vehicle service and spare parts needs and recommend suitable solutions.</p><p>• Receive customer inquiries and complaints, and follow up to ensure proper resolution.</p><p>• Keep customers informed about orders, service requests, and repair progress.</p><p>• Follow up after service or delivery to ensure customer satisfaction and retention.</p><p>• Maintain accurate customer records, quotations, and sales data.</p><p><br></p><p>Requirements</p><p>• Bachelor's degree.</p><p>• Minimum 2 years of experience in spare parts sales or after-sales within an automotive dealership or authorized service center.</p><p>• Strong knowledge of spare parts (genuine and aftermarket), part numbers, and catalogs.</p><p>• Good understanding of automotive service and maintenance processes.</p><p>• Proven ability to achieve sales targets.</p><p>• Excellent communication, negotiation, and customer-handling skills.</p><p>• Good command of Microsoft Excel and Microsoft Office.</p><p>• Experience with ERP or customer management systems is preferred.</p><p>• Good command of English.</p><p><br></p><p>What We Offer</p><p>• Fixed salary + sales-based incentives (commission / target bonuses).</p><p>• Medical &amp; social insurance.</p><p>• Company transportation.</p><p>• Career growth opportunities.</p><p><br></p><p>How to Apply</p><p>Please send your CV to:</p><p> Email: mahmoud.raafat@alexecc.com</p><p> WhatsApp: 01201517403</p><p><br></p><p>Please mention "After-Sales &amp; Spare Parts Sales Representative" in the email subject or WhatsApp message.</p><p>#Hiring #WeAreHiring #JobOpening #SparePartsSales #AfterSales #AutomotiveSales #AutomotiveJobs #CustomerCare #SalesJobs #ALEXECC #AlexandriaJobs #JobsInAlexandria #EgyptJobs #JobsInEgypt</p>

<strong>Company Description</strong> RED | Real Estate Domain (KW RED) is the first market center to partner with KW Egypt, operating as a respected real estate brokerage known for integrity, professionalism, and client-focused service. The company has built a strong industry reputation by prioritizing transparent transactions and long-term relationships. A dedicated team of experts supports clients in achieving their real estate goals through data-driven decisions. By using innovative technology and adapting to changing market dynamics, RED consistently delivers exceptional results and a seamless real estate experience, positioning itself as a trusted partner for all real estate needs.<br><strong>Role Description</strong> The Real Estate Agent role at RED | Real Estate Domain is a full-time, on-site position based in Cairo, Egypt. The Real Estate Agent will guide clients through the buying, selling, and leasing processes, including property listing, market analysis, property showings, and negotiation of offers. Responsibilities include maintaining up-to-date knowledge of local market trends, preparing documentation and contracts, and ensuring compliance with legal and regulatory requirements. The role also involves delivering high-quality customer service, managing client relationships, and collaborating with internal teams to support marketing efforts and close transactions efficiently.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess a valid Real Estate License and foundational knowledge of Real Estate practices.</li><li>Candidates should possess strong Sales skills and the ability to manage Real Property transactions effectively.</li><li>Candidates should possess excellent Customer Service skills, with a client-centric and solutions-oriented approach.</li><li>Relevant qualifications such as prior experience in residential or commercial real estate, familiarity with Cairo’s property market, and strong negotiation and communication skills.</li><li>Additional beneficial qualifications include proficiency with real estate CRM systems, basic financial and contract understanding, and fluency in English and Arabic.</li></ul>

<p>Samy Ayed Group is seeking an experienced General Manager to lead our agricultural operations in Minya, including our farm and a new agricultural food processing facility currently being planned. This is a key leadership role combining large-scale farm management with building and running a processing operation for local and export markets.</p><p></p><p>Key Responsibilities:</p><p>Farm Operations</p><p>• Manage all farm operations: planting, irrigation, fertilization, crop protection, and harvesting</p><p>• Plan production to meet export quality standards and processing needs</p><p>• Manage modern irrigation systems (drip and center pivot) and optimize water and fertilizer use</p><p>• Obtain and maintain export certifications such as Global G.A.P.</p><p>Food Processing Project</p><p>• Lead the setup of the new processing facility: feasibility, product selection, layout, equipment sourcing, and commissioning</p><p>• Build the processing team and establish production, quality, and maintenance systems</p><p>• Implement food safety systems (HACCP, ISO 22000 / FSSC 22000) and obtain required licenses</p><p>• Develop processed products and coordinate with sales and export teams to reach target markets</p><p>General Management</p><p>• Prepare and control budgets for the farm and processing operations, and reduce production costs</p><p>• Lead, train, and manage permanent staff and seasonal labor</p><p>• Report regularly to group management on production, costs, and KPIs</p><p><strong>Requirements</strong></p><p>• Bachelor's degree in Agriculture (Horticulture or Food Science) or Food Engineering; MBA or postgraduate degree is a plus</p><p>• 10+ years of experience, including at least 5 years in senior management</p><p>• Proven experience in large-scale farm management and fruit production for export</p><p>• Hands-on experience in agricultural food processing (e.g. frozen, dried, oil extraction, juice, or packed fruits and vegetables)</p><p>• Experience establishing or expanding a processing plant from project stage to full operation is a strong plus</p><p>• Strong knowledge of food safety systems (HACCP, ISO 22000, FSSC 22000) and GlobalG.A.P.</p><p>• Experience in budgeting, cost control, and managing a large workforce</p><p>• Willing to live in site</p><p></p>

<strong>Company Description</strong> COB Solution supports medical providers by improving operational efficiency, streamlining workflows, and implementing innovative solutions that enhance patient care. The company focuses on tools and services that help healthcare organizations manage their daily processes more effectively. By optimizing systems and procedures, COB Solution enables providers to deliver high-quality care while sustaining business growth. Team members contribute directly to the performance of healthcare clients and the experience of their patients.<br><strong>Role Description</strong> The Customer Support Agent (English account) is a full-time, on-site role based in Cairo, Egypt. This position involves handling incoming customer inquiries, responding to questions about products and services, and providing clear, accurate information in English through phone, email, and chat. The agent will troubleshoot basic issues, document cases in support systems, and follow up to ensure timely resolution and high customer satisfaction. Daily responsibilities also include maintaining detailed records, escalating complex problems to relevant teams, and adhering to established service-level standards and procedures. Collaboration with colleagues and supervisors is essential to improve support processes and maintain consistent, professional communication with customers.<br><strong>Qualifications<br></strong> <ul><li>Strong Customer Support and Customer Service skills, with a focus on maintaining professional, empathetic interactions.</li><li>Ability to drive Customer Satisfaction through responsive problem-solving and follow-up.</li><li>Excellent Communication skills in English, both written and verbal.</li><li>Competence in Troubleshooting common product or service issues and documenting solutions clearly.</li><li>Previous experience in a contact center or customer-facing role is preferred.</li><li>Comfort using CRM or ticketing systems and standard office software.</li><li>Ability to work on-site in Cairo, Egypt, on a full-time schedule and adapt to shift work if required.</li><li>Strong attention to detail, reliability, and the ability to work in a team-oriented, fast-paced environment.</li><li>Relevant diploma or bachelor’s degree in business, communications, or a related field is an advantage.</li></ul>

<p><strong>Join Our Team: French Recruiter at Teleperformance! </strong></p><p><br></p><p>Are you a results-driven professional with a passion for connecting people with great opportunities? Teleperformance, a global leader in digital business services, is looking for a motivated OSL Recruiter to join our IT team. Whether you are an experienced recruiter or a sales/customer service pro looking to pivot your career, we want to hear from you!</p><p><strong>Why Teleperformance?</strong></p><p>We are more than just a contact center provider; we are a global force for good. Joining our team means being part of a company that values local presence, global scale, and a commitment to our communities and the environment.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As an OSL Recruiter, you will be the engine behind our growth. Your day-to-day will involve:</p><ul><li>Executing high-volume recruitment to hit exciting targets and timelines.</li><li>Building a diverse talent pipeline using creative traditional and non-traditional sourcing strategies.</li><li>Managing the end-to-end candidate journey—from initial screening to onboarding—ensuring a professional and branded experience.</li><li>Partnering with hiring managers to refine candidate quality and team fit.</li><li>Mastering our Applicant Tracking System (ATS) to keep data accurate and find top-tier talent.</li><li>Driving our internal employee referral program to keep the talent coming from within.</li></ul><p><br></p><p><strong>What We’re Looking For</strong></p><p><br></p><ul><li>Experience: Backgrounds in Sales or Customer Service are highly encouraged. Recruitment experience is a plus, but not a requirement.</li><li>Mindset: A strong, results-oriented attitude with a proven ability to exceed goals.</li><li>Skills: Detail-oriented, innovative, and able to juggle shifting priorities in a fast-paced environment.</li><li>Tech-Savvy: Comfortable with MS Office and ready to learn sourcing tools and ATS platforms.</li></ul><p><br></p><p><strong>Ready to elevate your career?</strong></p><p>Be a part of a team that supports global clients and local talent. Apply today and help us build the future of our IT team!</p><p>#Teleperformance #Hiring #RecruitmentJobs #CareerOpportunity #GlobalTeam #JoinUs #RecruiterLife</p>

<p><strong>Company Description</strong> Centro is a diversified technology solutions provider offering integrated technology services that help organizations unlock digital opportunities. The company focuses on process orchestration and security enablement to support clients in optimizing operations and protecting critical assets. With a broad range of solutions, Centro is positioned to serve diverse business needs across industries. A culture of shared success drives collaboration, innovation, and long-term client partnerships. Team members join an environment that values strong relationships, measurable results, and professional growth.</p><p><strong>Role Description</strong></p><p>Lead Generation </p><p>• Research and identify target companies and decision-makers. </p><p>• Build and maintain prospect databases. </p><p>• Generate new leads through outbound prospecting. </p><p>• Utilize LinkedIn, email campaigns, cold calling, and networking. </p><p><br></p><p>Prospecting </p><p>• Execute daily outbound activities, including: 1. Cold calls 2. Cold emails 3. LinkedIn outreach 4. Follow-up sequences </p><p>• Personalize outreach based on industry and prospect needs. </p><p><br></p><p>Lead Qualification </p><p>• Qualify prospects using predefined criteria. </p><p>• Understand client pain points and business requirements. </p><p>• Determine budget, authority, need, and timeline. </p><p>• Schedule meetings for the Account Executive or Sales Manager. </p><p><br></p><p>CRM Management </p><p>• Maintain accurate records in the CRM. </p><p>• Update lead status, activities, and meeting outcomes. </p><p>• Track follow-ups and next actions. Market Intelligence </p><p>• Monitor competitors and industry trends. </p><p>• Identify new market opportunities. </p><p>• Share customer insights with the sales and marketing teams. </p><p><br></p><p>Collaboration </p><p>• Work closely with Marketing on campaigns and lead nurturing. </p><p>• Coordinate with Sales to ensure smooth handoff of qualified opportunities.</p><p><br></p><p><strong>Qualifications</strong></p><p>Experience </p><p>• 2–3 years in business development, SDR, BDR, telemarketing, or lead generation. </p><p>• Experience selling BPO, Contact Center, IT Outsourcing (ITO), Software, SaaS, or technology services is preferred. </p><p><br></p><p>Required Skills </p><p>• Excellent English communication (written and verbal) </p><p>• Strong cold-calling skills </p><p>• Email prospecting </p><p>• LinkedIn Sales Navigator </p><p>• CRM experience (Zoho, or similar) </p><p>• Research and lead qualification </p><p>• Negotiation skills </p><p>• Relationship building&nbsp;</p>

<p><strong>Duties &amp; Responsibilities:</strong></p><p>1. Handle internal communication &amp; follow up with all Departments concerned with SMEs facilities’ cycle; with the main objective of speeding up the Approval &amp; Booking Cycle (Departments include: Risk Assessment, Investigation, Conformity &amp; Credit Admin.…etc.).</p><p>2. Follow up on all issues related to Credit Operations with concerned back office departments to speed up the Credit Disbursement cycle.</p><p>3. Ensure the regularity, utilization and proper implementation of the credit facilities granted to the client.</p><p>4. Responsible for serving assigned accounts with the objective of providing efficient customer service through proactive serving and timely coordination with other Support Functions/Head Office Departments.</p><p>5. Access Workflow Tool to upload &amp; track all SMEs Files and prepare pipeline reports and action plans whenever needed</p><p>6. Maintain knowledge of the CBE rules and regulations governing SMEs clients. Prepare CBE rating, statistics, and periodic reports (such as provisions, overruns, and fiscal stamps).</p><p>7. Manage registers, filing, and archiving of files. Preserve all original documentation of SMEs credit facilities (agreements, covenants, contracts, promissory notes…etc.) on a regular basis at the facilities’ documentation custody center - Abu Rawash.</p><p>8. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.</p><p>9. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.</p><p><br></p><p><strong>Job Specifications:</strong></p><p><br></p><p><strong>Education: </strong>Bachelor’s degree in business, Commerce, Economics or MBA substitute.</p><p><strong>Experience</strong>: Fresh grades</p><p><strong>Skills</strong>:</p><ul><li>Very Good analytical skills &amp; attentive to details</li><li>Interpersonal and communication skills</li><li>Ability to manage different tasks and assignments in parallel and in a timely manner</li><li>Very good computer knowledge</li><li>Fluent in spoken and written Arabic and English</li></ul><p><strong>Working Conditions:</strong></p><ul><li>Based in Branches</li></ul><p><br></p>

<p><strong>Program Planning &amp; Governance</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Own the EPTTS master plan — scope, schedule, budget, and dependencies across SAP delivery, infrastructure, and operations workstreams.</span></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Establish and run Program governance: steering committees, milestone reviews, and executive/regulator reporting cadences.</span></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Maintain the Program risk and issue register, driving mitigation and escalation before issues threaten milestones.</span></p><p><strong>Vendor &amp; Delivery Partner Management</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Coordinate SAP and implementation partners against SOW commitments, timelines, and quality standards.</span></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Lead contract and change-order governance across partners, including scope, pricing, and delivery risk.</span></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Manage the delivery-partner model and vendor performance in line with the Program's partner strategy.</span></p><p><strong>Regulatory &amp; Stakeholder Alignment</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Serve as a primary Program-level point of contact with the Egyptian Drug Authority (EDA) on scope, policy, and timeline matters.</span></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Align Program milestones with EDA regulatory deadlines and market communications.</span></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Brief DAF and EDA leadership on Program status, risks, and decisions requiring executive sign-off.</span></p><p><strong>Cross-Workstream Coordination</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Ensure infrastructure (network, hosting, data center), SAP licensing/delivery, and operations readiness workstreams are sequenced and integrated into one Program timeline.</span></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Partner closely with the Operations Manager to align the Program plan with operational build-out and ramp-up milestones.</span></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Coordinate cutover, go-live, and hypercare planning across all workstreams.</span></p><p><strong>Budget &amp; Commercial Oversight</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<span>Track Program budget against SAP Order Forms, partner contracts, and infrastructure spend.</span></p><ul><li>&nbsp;&nbsp;&nbsp;&nbsp;<span>Flag commercial risks (e.g. uncapped T&amp;M arrangements, licensing gaps) and work with leadership to resolve them.</span></li></ul>