Call Center Jobs in Egypt

1 Job Title<br>Project Manager<br>Department<br>Admin. – Corporate Affairs<br>Direct Supervisor<br>Egypt Head of Projects & Facility<br>Job Number<br><br>2 Job Purpose<br>- Provide the required quality services related to construction of new buildings, support the Engineering Unit for new fit out works / renovation works, opting towards obtaining best prices, minimizing cost and improvement of internal / external customer satisfaction.<br><br>- Manage the construction sites with all required supports for technical approvals, achieving the target completion and certifying of contractor’s progress payments, etc.<br><br>3 Dimensions<br>Operating Budget<br><br>EGP 10m annual Number of Staff<br><br><br>Capital Exp. Budget<br><br><br>EGP 500m<br>Other<br><br><br>- Project management: projects control and implementation consistent with Mashreq Corporate Identity and the project objectives (financial, business approvals, contract’s preparation, reporting, consultant’s follow up, design development, bidding preparation and review, contractor and execution control, supervision, all procurement duties internal and external, handling over the project, coordination between several bodies and documentations control)<br>- Preparation of relevant Project trackers and reports, Audit documents preparations, Frequent project updates to business, Project Progress meetings with<br>- Vendors, Consultant and Business, DLP Management)<br>- Financial control: budget, cash flow management for projects and running projects.<br>- Engineering: Manage all types of buildings, working drawings, coordination, and wide knowledge for all the electro-mechanical works. Interior, Civil works.<br>Technical office: Bill of quantities, quantity survey, cost estimate and analysis, procurement, submittals, materials selections, and workshop drawing.<br><br>- Review vendor and consultants submitted technical drawings, materials, Finishes, mood boards etc.<br><br>- Consultants,<br><br>- Site execution: Manage all items of construction works.<br><br>4 Key Result Areas<br>- Providing Architectural & Engineering services to Mashreq & MGN Egypt for Interior & Constructional Projects<br>- Lead the preparation of the planning, design and project management to ensure successful and timely execution of the projects.<br><br>- Prepare the overall projects plan objectives, master project schedule and financials, including project budget and work with the customer to ensure satisfactory delivery of the project.<br><br>- Lead, assemble and coordinate the project team including the consultants and contractors.<br><br>- Manage outsourced resources (project managers, architects, designers, construction crews, etc.) to achieve successful completion of the project.<br><br>- Comply with Mashreq’s policies for tendering and managing vendor activity and performance to ensure compliance with the overall objectives of the project (project objectives, costs, standards, and schedules) to ensure compliance with planned expenditure. (Ensuring compliance with Mashreqbank operating policies and procedures, health and environmental standards and with all related local regulations)<br><br>- Based on the request from Business/RE Team, conduct the site visit to verify the site conditions and available infrastructure of new development projects (rented and owned)<br><br>- Preparing the estimate budget, approvals and sign off by the delegated proper business approvals prior to any commitments.<br><br>- Plan and implement project management strategies to ensure the successful and timely execution of the projects, along with cost management.<br><br>- Coordination between various internal (IT, marketing, digital, branch operations, safety and security, cash management) and external parties (vendors, project managers, architects, contractors, government bodies) to achieve successful completion of the project<br><br>- Manage and supervise the construction work, maintaining the progress against the approved schedules to achieve its objective in line with the goal of Admin. Dept.<br><br>- Ensure all contractual obligations are clear as to scope of work etc. and terms and conditions cover Mashreq Bank’s interests.<br><br>- Manage the financial expenditure budgets of the project and monitor costs to ensure compliance with planned expenditure<br><br>- Verify and keeping track of the certified payment by consultant to contractors<br><br>- In-house expertise in design productions, cost management, tender management, etc. reducing/eliminating the need to appoint external consultants<br><br>- Understand Business Requirement; ensure that the expected outcome is reached in terms of quality, quantity, satisfaction, end user satisfaction and bottom-line contribution.<br><br>- Ensure all contractual obligations are clear as to scope of work etc. and terms and conditions cover Mashreqbank interests.<br><br>- Working on MB Premises Sustainability to focus on green building materials, managing resources consumption and reducing harmful emissions.<br><br>- Working on Green projects, along with the LEED Consultant to incorporate the usage of FSC certified products, low VOC content materials, recycled content etc. that will lead to a healthy environment, conserve energy and reduce pollution etc.<br><br>- Delivering prompt and accurate services in professional manner to keep the branches and premises at excellent satisfaction.<br><br>- Oversee technical management of all Fit out services, to ensure the required quality, standards and best practices are implemented and exceeded where possible.<br><br>- Value Engineer projects to get the optimum result / output, financially & operationally.<br><br>- Render technical support in implementing new digital concept offices and Branch fit out projects across Egypt and abroad as required<br><br>- Perform inspections for bank's premises to ensure the quality of services provided.<br><br>- Support in Handling and following up on requests and complaints related to facilities management within the bank premises.<br><br>- Support in Coordination between the demand and supply of and consumables (related to FM) within the bank premises<br><br>- Ensure full compliance with all relevant legal, regulatory, environmental, and safety standards, and proactively manage project risks.<br><br>- Support to Maintain, control and operate bank's 24/7 main Data centers and UPS equipment’s’ with zero downtime.<br><br>- Oversee and direct external resources, including external project managers, architects, and contractors, to achieve successful project completion<br><br>- Ensure all project deliverables are met and formally signed off, and facilitate a smooth handover to relevant operational teams.<br><br>5 Operating Environment, Framework and Boundaries, Working Relationships<br>- For Mashreq projects, cost needs to be agreed with Business Management, as per ADM prior to proceeding with the activities. Best services to be provided in all aspects by keeping in mind the total budget, quality of deliverables and the turnaround time required/available to complete the project.<br><br>- As support/service always maintain appropriate coordination standard with external, internal customers at all levels.<br><br>- The success of the job depends on understanding the corporate reality and administrative needs of business. Authority Delegation Manual, Service quality Standards, Supplier quality Standards and local regulations related to the functions<br><br>- All functions involve service to internal customer across the bank and its subsides. This requires close- coordination and relationships with the ultimate user and supplier (internal and external customers- at all levels) due to requirements of turnaround time, quality and cost effectiveness.<br><br>- Cost Saving and revenue increment and timely delivery of services with high quality is essential for the job holder.<br><br><br>6 Problem Solving<br>- Manage and resolve internal and external customer complaints regarding service quality and turnaround time, ensuring prompt and effective solutions. Proactively identify and address urgent issues to prevent future problems.<br>7 Decision Making Authority & Responsibility<br>- Provide prompt technical and engineering support for all fit-out and project-related requirements.<br>- Manage the full project lifecycle, including initiation, design, execution, monitoring, control, and closure.<br>- Ensure approved designs are implemented within agreed timelines, budgets, financial authorities, and internal governance requirements.<br>- Deliver practical and cost-effective solutions to meet business and end-user requirements.<br>- Optimize the use of available resources, fixed assets, and standardized processes to improve efficiency.<br>- Ensure timely, cost-effective delivery of goods and services in line with required quality standards.<br>- Maintain compliance with internal policies, approved standards, contractual requirements, and applicable regulatory obligations.<br>8 Knowledge, Skills and Experience<br>- Bachelor’s degree in Architect/ Civil Engineering from a reputed University.<br><br>- Must be computer literate preferably with MS Project / Auto Cad, etc.<br><br>- Experience for minimum 8 years in Project Management of Building out of which at least 2 years especially as client’s representative or consultant’s representative at the building construction sites, processing and certifying of contractor’s progress payments.<br><br>- Good Organization, planning and time management skills<br><br>- Ability to work in a team creating the best possible work environment.<br><br>- Proven leadership skills along with strong inter-personnel, communication & organizational skills.<br><br>- Familiar with local market dynamics and regional/ international in general.<br><br>- Excellent command over spoken / written English.<br><br>- Knowledge of local regulations and building controls authorities policies / procedures<br><br>- Knowledge of local vendors / contractors and the best contractual practices<br><br>Job Holder<br>Shahd Afifi<br><br>Date<br>26.08.2026<br><br>Line Manager<br>Sherine Kamel<br><br><br>Date<br>26.08.2026<br>Approved By<br><br><br>Date

Details: •Experience Needed: From 5 to 8 Years •Education Level: Bachelor’s Degree •Department: Marketing and Product Planning •Location: Abo Rawash, Giza. •Employment Type: Full-time Job Description:Mitsubishi Motors Egypt is seeking a Marketing Manager to join our team and play a key role in shaping the future of our brand and market presence in Egypt. This role is designed for an individual with strong expertise in 1) Marketing and advertising, 2) Product Marketing, 3) Market research and Analysis, 4) Public Relations, Media and influencers’ management, 5) Digital marketing, 6) Events, 7) Communications, 8) Strategic planning, 9) Leadership and Training, and ready to drive Mitsubishi’s success in the Egyptian automotive market. This role is crucial for the growth and success of Mitsubishi Motors Egypt, ensuring that our market presence is well positioned for long-term profitability, product offerings are competitive, aligned with market demands. The Marketing Manager plays a crucial role in shaping and driving the brand’s overall vision, ensuring its strategic positioning, market presence, and promotional activities. This position is responsible for developing marketing plans, overseeing execution, and managing budgets to align with business objectives. If you are a proactive, creative, organized, strategic thinker, unconventional leader with a passion for the automotive industry, we encourage you to apply. Responsibilities:Team Management and Development:Lead, develop, coach and motivate marketing team members. Monitor and evaluate team members’ performance and conduct monthly, quarterly and annual team’s meetings, one and one, appraisals, score cards and evaluation. Foster a collaborative and high-performing team environment, ensuring KPIs and productivity goals are met through motivation and effective leadership. Lead recruitment, onboarding, and continuous development of marketing staff, ensuring skill enhancement and performance excellence. Strategic Management Lead the Marketing and Communications functions for Mitsubishi Motors in Egypt including Advertising, Digital Marketing, PR, Media/Influencers’ management, Market Research, and others.. Spearhead key brand-related projects, ensuring seamless execution in collaboration with internal teams and external partners. Ensure strategic alignment with GM and senior management decision making and strategy Ensure effective reporting and briefing to senior management regarding Marketing department updates. Marketing and Advertising Develop and execute a comprehensive marketing roadmap, incorporating key growth strategies to enhance market reach and business performance. Define and implement a compelling brand identity for Mitsubishi Motors in Egypt, ensuring consistent messaging and strategic communication across all channels. Prepare and lead annual marketing plans, market research initiatives, overseeing partnerships with agencies, analyzing insights, and translating findings into actionable strategies for marketing implementation. Utilize consumer insights to refine marketing efforts, ensuring brand experiences resonate with target audiences. Explore emerging marketing trends, channels and digital platforms to expand audience reach and engagement. Lead, plan, and follow up on comprehensive 360-degree campaigns, including creative, digital, PR, billboards, radio, TV, and other channels if any. Manage the advertising agencies to ensure seamless execution of campaigns, including copywriting, creative concepts, designs, and final approvals, in alignment with the Marketing Head. Work closely with creative agencies to develop compelling and customer-centric marketing campaigns that enhance brand engagement. Collaborate and manage marketing agencies, advertising partners, and suppliers to ensure alignment and efficiency. Market Research analysis:Conduct in-depth market analysis to identify growth opportunities for Mitsubishi Motors in Egypt. Analyze industry trends, consumer preferences, and market opportunities to drive innovation and identify areas for business expansion. Support in the ordering and product planning for Mitsubishi Motors in Egypt. Support the development phase of new models, including the definition of specifications, line-ups, equipment, powertrain mix, and pricing. Drive portfolio expansion through high-potential model introductions. Digital Marketing:Oversee Mitsubishi Motors Egypt Website and Digital platforms. Oversee digital campaigns, initiatives, and projects to ensure alignment with marketing objectives. Monitor and track the progress of online campaigns, whether internally managed or executed by the agency. Analyze and validate Google Analytics data to confirm accuracy for the digital performance report. Supervise DMC/Mitsubishi Motors digital presence on Social Media platforms (FB, IG, Linked In, Youtube..etc) in coordination with the Digital Marketing Specialist Supervise and confirm posting plans with Digital Marketing Specialist. Supervise Mipulse performance with internal teams, MMMEA and MMC. PR, Influencers and Media management:Manage communication and build strong media relations with representatives, publishers, and influencers. Oversee regular competitive PR monitoring and media analysis for Mitsubishi Motors and competitor brands. Oversee, distribute, and communicate press releases and PR articles to media outlets. Manage collaboration and initiatives with influencers, automotive reviews, and media representatives. Events Oversee and manage the execution of events, ensuring seamless coordination with the GM of Marketing and marketing team. Plan, manage and execute events including New model launches, media days, Test drive events, training days, gatherings and special events. Plan and manage brand and on ground displays and activations. Cross Functional Activities:Oversee all aspects of presales and post-purchase/aftersales marketing, ensuring a seamless and engaging customer experience. Partner with sales and aftersales teams to design and implement marketing programs that support revenue growth and customer acquisition. Ensure visual consistency across all retail and service locations by working with relevant departments to uphold brand identity standards. Provide sales and service centers with updated promotional and informational materials to enhance customer engagement. Communication:Maintain strategic communication with OEM and Mitsubishi Motors global teams to ensure all marketing activities align with corporate guidelines and brand expectations. Collaborate and manage effective communication and relationships with all internal and external parties including government authorities, agencies, media, influencers, other DMC departments and overseas parties in Kuwait, Dubai and Japan. Budgeting:Formulate and manage the brand’s budget forecasting and expenditure monitoring. Track and reconcile monthly expenses, ensuring alignment between planned and actual budgets, purchase requests, and financial approvals. Coordinate with procurement and finance departments to facilitate smooth budgetary and operational processes. Monitoring and Reporting:Establish and track essential brand performance metrics to measure progress and inform future marketing efforts. Ensure timely execution of planned marketing campaigns while staying within budgetary constraints. Design and deliver impactful programs for the sales team to ensure they understand product features, market strategies, and competitive positioning. Monitor and evaluate the effectiveness of marketing programs and activities, adjusting as necessary to improve outcomes. Measure and report performance of all Mitsubishi marketing campaigns and assess against goals (ROI and KPIs). Prepare, review, oversee and issue the monthly, annual and special marketing reports, including Market Competitiveness reports, marketing activities, price movements, event reports and performance reports. <br><br>Qualifications:Ethical, avant-garde, creative, organized, passionate about cars, marketing and working within an awesome team. A bachelor’s degree in a related field with previous experience from 5 to 8 years in product planning, product marketing, market research or related roles within the automotive industry. Fluent in English and Arabic. Ability to work independently and as part of a team, and with high attention to details. Proficient in Microsoft Office Suite, familiar with Dashboards, Power PI, systems and good knowledge about latest AI tools. Strong analytical, strategic planning, and market analysis skills. Strong digital marketing experience Excellent communication, presentation, and interpersonal skills. Proven ability to collaborate effectively with cross-functional teams and stakeholders. Good understanding of automotive industry About the Company: Diamond Motors was established in November 2010, as the sole exclusive distributor for Mitsubishi Motors Corporation in Egypt. •HQ Address: Km 28 Cairo - Alexandria Desert Rd, Al Giza Desert. •Website: https://lnkd.in/djmdNmCi •Email: hr.egypt@mitsubishimotors-eg.com, marketing@mitsubishimotors-eg.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing B2B organization focused on scaling demand generation and strengthening the connection between marketing investment, qualified pipeline, and revenue. As the marketing organization continues to evolve, they are seeking a <strong>Senior Paid Media Buyer</strong> to take ownership of paid acquisition performance across key channels and help optimize how marketing spend contributes to business growth.</p><br>Role Overview<p>The <strong>Senior Paid Media Buyer</strong> will own the strategy, execution, management, and optimization of paid media campaigns, with a primary focus on Google Ads while supporting LinkedIn, Microsoft/Bing, and broader demand generation initiatives.</p><br><p>This is a senior individual contributor role with no direct reports initially. The Senior Paid Media Buyer will manage significant media budgets, analyze campaign and conversion performance, recommend budget allocation decisions, support website conversion rate optimization, and translate performance data into clear recommendations for marketing leadership.</p><br><p>The ideal candidate combines deep hands-on paid media expertise with strong B2B demand generation knowledge and analytical judgment. This role is suited for someone who can independently identify opportunities, test and iterate quickly, and connect paid media performance to MQLs, SQLs, qualified pipeline, and revenue.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 6:00 PM EST </strong></p><br>Key ResponsibilitiesPaid Media Strategy &amp; Execution<ul><li><p>Own the strategy, execution, management, and optimization of paid media campaigns, with a primary focus on Google Ads.</p><br></li><li><p>Support and evaluate LinkedIn, Microsoft/Bing, and other paid acquisition channels in partnership with the broader marketing team.</p><br></li><li><p>Launch, optimize, and scale campaigns aligned with demand generation and pipeline objectives.</p><br></li><li><p>Continuously test audiences, messaging, targeting, campaign structures, and other variables to improve performance.</p><br></li><li><p>Identify opportunities to expand, refine, or restructure paid acquisition initiatives based on performance data.</p><br></li></ul>Budget Management &amp; Optimization<ul><li><p>Manage and optimize a six- to seven-figure paid media budget.</p><br></li><li><p>Analyze campaign and channel performance to determine where budget should be increased, reduced, or reallocated.</p><br></li><li><p>Make data-backed recommendations designed to improve marketing efficiency and pipeline contribution.</p><br></li><li><p>Continuously monitor spend and performance to identify opportunities for optimization.</p><br></li><li><p>Balance short-term campaign performance with broader demand generation objectives.</p><br></li></ul>B2B Demand Generation &amp; Pipeline Performance<ul><li><p>Connect paid media strategy and performance to key B2B funnel stages, including MQLs, SQLs, SQOs, pipeline, and revenue.</p><br></li><li><p>Partner with Marketing Ops and RevOps to define, validate, and improve conversion signals, tracking, and attribution inputs.</p><br></li><li><p>Evaluate campaign quality beyond surface-level metrics by considering downstream pipeline impact.</p><br></li><li><p>Use campaign and funnel data to identify opportunities to generate stronger qualified demand.</p><br></li><li><p>Support broader demand generation initiatives designed to improve acquisition and pipeline performance.</p><br></li></ul>Analytics &amp; Strategic Recommendations<ul><li><p>Analyze paid media and website performance data to identify trends, opportunities, and areas requiring improvement.</p><br></li><li><p>Translate complex campaign data into clear, actionable recommendations for the Senior Director of Demand Generation.</p><br></li><li><p>Present recommendations to senior marketing leadership and provide the rationale behind optimization decisions.</p><br></li><li><p>Continuously course-correct campaigns based on performance data and business priorities.</p><br></li><li><p>Use analytics to support decisions around targeting, messaging, budget allocation, and channel strategy.</p><br></li></ul>Website Performance &amp; Conversion Rate Optimization<ul><li><p>Partner with the Senior Director of Demand Generation and broader marketing team on website performance and conversion rate optimization.</p><br></li><li><p>Identify opportunities to improve conversion performance across landing pages and other key website experiences.</p><br></li><li><p>Use paid media and website data to recommend CRO experiments and improvements.</p><br></li><li><p>Support testing initiatives designed to increase the conversion of paid traffic into qualified leads and pipeline.</p><br></li><li><p>Evaluate how campaign messaging, targeting, and landing page experiences work together throughout the acquisition journey.</p><br></li></ul>Agency &amp; Vendor Management<ul><li><p>Own relationships with external paid media agencies and vendors.</p><br></li><li><p>Establish clear strategies, expectations, deliverables, and performance standards.</p><br></li><li><p>Coordinate with external marketing and SEO partners to ensure deliverables are completed.</p><br></li><li><p>Evaluate agency and vendor performance based on agreed objectives and business outcomes.</p><br></li><li><p>Provide strategic direction rather than relying on external partners to determine paid media strategy.</p><br></li></ul>Cross-Functional Collaboration<ul><li><p>Collaborate with Demand Generation, Top-of-Funnel Marketing, Marketing Operations, RevOps, Creative, and other marketing stakeholders.</p><br></li><li><p>Partner with internal teams to improve campaign execution, measurement, creative, and conversion performance.</p><br></li><li><p>Communicate paid media insights and recommendations clearly across different marketing functions.</p><br></li><li><p>Operate effectively in a fast-moving environment where campaigns and priorities are frequently tested and refined.</p><br></li></ul>AI &amp; Marketing Efficiency<ul><li><p>Leverage AI and automation to improve paid media performance, operational efficiency, and insight generation.</p><br></li><li><p>Identify opportunities to streamline campaign analysis, optimization, reporting, and other recurring workflows.</p><br></li><li><p>Incorporate AI-enabled tools into day-to-day marketing processes where they can improve speed or decision-making.</p><br></li><li><p>Maintain strong analytical judgment when using AI-generated recommendations or insights.</p><br></li></ul>QualificationsExperience<ul><li><p>5+ years of paid media, performance marketing, or related digital acquisition experience.</p><br></li><li><p>Strong hands-on experience managing and optimizing Google Ads campaigns.</p><br></li><li><p>Experience supporting or managing LinkedIn Ads as part of a B2B demand generation strategy.</p><br></li><li><p>Proven experience managing large paid media budgets, ideally six figures or greater.</p><br></li><li><p>Experience within B2B environments, with B2B SaaS demand generation experience strongly preferred.</p><br></li><li><p>Experience connecting paid media performance to MQLs, SQLs, qualified pipeline, and revenue.</p><br></li><li><p>Experience analyzing campaign performance and translating data into strategic recommendations.</p><br></li><li><p>Experience supporting website performance and conversion rate optimization initiatives.</p><br></li><li><p>Experience working with or managing external marketing agencies and vendors.</p><br></li><li><p>Experience with Microsoft/Bing Ads, SEO, or ABM-focused paid media is preferred.</p><br></li><li><p>Previous experience mentoring junior marketers or the potential to take on people management responsibilities is a plus.</p><br></li></ul>Skills<ul><li><p>Deep understanding of Google Ads strategy, campaign management, optimization, targeting, and performance analysis.</p><br></li><li><p>Strong understanding of LinkedIn Ads and its role within B2B acquisition and demand generation.</p><br></li><li><p>Strong knowledge of B2B SaaS demand generation funnels and the relationship between paid media, MQLs, SQLs, SQOs, pipeline, and revenue.</p><br></li><li><p>Strong budget management skills with the ability to make informed allocation and reallocation decisions.</p><br></li><li><p>Strong analytical skills with the ability to turn campaign and funnel data into actionable recommendations.</p><br></li><li><p>Solid understanding of marketing attribution, conversion tracking, and performance measurement.</p><br></li><li><p>Strong understanding of conversion rate optimization and website performance.</p><br></li><li><p>Comfortable presenting strategic recommendations and performance insights to senior marketing leadership.</p><br></li><li><p>Able to evaluate external agency and vendor performance against marketing and business objectives.</p><br></li><li><p>Comfortable using marketing and web analytics platforms to evaluate acquisition and conversion performance.</p><br></li><li><p>Able to leverage AI-enabled tools and automation to improve marketing workflows, analysis, and efficiency.</p><br></li><li><p>Strong organizational skills with the ability to manage multiple campaigns, priorities, and stakeholders simultaneously.</p><br></li><li><p>Able to work independently, ask thoughtful questions, and make informed decisions in a highly iterative environment.</p><br></li><li><p>Experience with <strong>SEO</strong> and the ability to effectively collaborate with or evaluate external SEO partners.</p><br></li><li><p>Experience managing <strong>Microsoft/Bing Ads</strong> and other paid acquisition channels.</p><br></li><li><p>ABM-specific paid media experience</p><br></li><li><p>Previous experience mentoring junior marketers or the potential to take on people management responsibilities as the team grows.</p><br></li></ul>What Success Looks Like<ul><li><p>Paid media strategy and execution are managed with clear ownership and accountability.</p><br></li><li><p>Google Ads performance is continuously analyzed, tested, and optimized.</p><br></li><li><p>Media budgets are strategically allocated based on performance and downstream pipeline impact.</p><br></li><li><p>Paid media contributes to stronger MQL, SQL, SQO, pipeline, and revenue outcomes.</p><br></li><li><p>Conversion tracking and attribution inputs provide reliable information for optimization decisions.</p><br></li><li><p>Website and landing page conversion opportunities are consistently identified and tested.</p><br></li><li><p>Leadership receives clear, data-backed recommendations rather than campaign data without context.</p><br></li><li><p>External agencies and vendors operate against clear expectations and performance standards.</p><br></li><li><p>Campaigns are continuously tested and improved in an iterative, data-driven environment.</p><br></li><li><p>AI and automation are effectively incorporated into paid media workflows to improve efficiency and insight generation.</p><br></li><li><p>The Senior Paid Media Buyer becomes a trusted strategic partner to Demand Generation leadership.</p><br></li></ul>Opportunity<p>This role offers the opportunity to take significant ownership of paid media within a growing B2B demand generation organization while managing substantial marketing investment and directly influencing qualified pipeline.</p><br><p>As the <strong>Senior Paid Media Buyer</strong>, you will work closely with senior marketing leadership, Marketing Ops, RevOps, Creative, and external partners while shaping paid acquisition strategy, conversion optimization, measurement, and budget allocation.</p><br><p>For an experienced performance marketer who enjoys combining hands-on campaign management with strategic analysis and continuous experimentation, this role provides meaningful ownership today with the potential to expand into people management as the team grows.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration.&nbsp;</p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation; Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.</p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities.&nbsp;</p><br> <p>It is guided by four core principles:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Retaining key capacities while investing in new expertise</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strengthening and integrating quality assurance and programme finance</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Standardization and optimization across the teams / functions</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Financial sustainability of core structure - with flexibility for expansion / contraction</p><br> <p>The ICT team plays a crucial role in the Country Office (CO) as reliance on digital technology and AI continues to increase in all office operations, projects, and programme deliveries.&nbsp;</p><br> <p>The team drives <b>UNDP’s digital transformation efforts</b> in the CO to better enable, leverage and deploy technology solutions that help the CO implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries.&nbsp;</p><br> <p>Under&nbsp;the&nbsp;guidance&nbsp;and&nbsp;direct&nbsp;supervision&nbsp;of&nbsp;the&nbsp;Procurement and ICT Analyst (NOB), the ICT &amp; Procurement Associate provides ICT services, while implementing procurement processes in the management of ICT good, systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The ICT &amp; Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p>The ICT Associate promotes a client-oriented approach particularly in the service of UN Common system partners and agencies.&nbsp; The&nbsp;ICT&nbsp;Associate works&nbsp;in close collaboration with Programme, Operations and projects teams in the&nbsp;CO, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT/Procurement related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.)&nbsp;Ensure implementation of ICT strategies and introduction/implementation of new technologies:</b></p><br> <ul> <li>Ensure compliance with corporate information management and technology standards, guidelines, and procedures for the CO technology environment.</li> <li>Participate in development and implementation of Standard Operating Procedures in ICT services.&nbsp;</li> <li>Conduct market research and analysis and provide support in introducing new technology for CO system updating and improvement.</li> <li>Provide advice on and assistance in procurement of new ICT equipment for the CO and projects; and provide technical specifications and information on best options in both local and international markets. Review quotations and bids.&nbsp;</li> <li>Participate in development and implementation of ICT annual plan. Maintain the measures in place for business continuity and disaster recovery processes and procedures.&nbsp;</li> <li>Provide support for the use of ERP functionality for improved business results and improved client services.</li> <li>Provide ICT support for key events.&nbsp;</li> </ul> <p><b>2.) Ensure effective functioning of the CO hardware and software packages and efficient management support of shared ICT infrastructure and common services:</b></p><br> <ul> <li>Monitor shared network environments and cloud-based resources daily to ensure stable connectivity for all resident UN Agencies.</li> <li>Deploy countermeasures and cybersecurity protocols to protect the data resources of the CO and partner agencies from malicious attacks. Ensure UNDP desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of attacks.</li> <li>Maintain an up-to-date inventory of shared ICT assets, managing their lifecycle from procurement to sustainable disposal/recycling.</li> <li>Support effective functioning (installation, operation, and maintenance) of all UNDP hardware equipment and acquisition of hardware supplies.</li> <li>Perform specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and making routine repairs.</li> <li>Maintain an up-to-date inventory and stock of supplies and spare parts in cooperation with the Administration and Procurement Teams.</li> </ul> <p><b>3.) Manage ICT contracts and vendor performance for integrated service delivery:</b></p><br> <ul> <li>Oversee technical performance against Key Performance Indicators (KPIs) for ICT-related Long-Term Agreements (LTAs) used by the CO and UN partners.</li> <li>Respond to complex technical issues and service interruptions by serving as the primary liaison between the UN and technology service providers.</li> <li>Ensure full compliance with software licensing, hardware warranties, and service-level agreements (SLAs) throughout the contract lifecycle.</li> </ul> <p><b>4.) Ensure strategic sourcing and procurement of ICT goods and services for the CO and UN Agencies:</b></p><br> <ul> <li>Organize end-to-end procurement processes (RFQ, ITB, RFP) for hardware, software, and technical services such as cloud hosting and cybersecurity for the CO and UN partners.</li> <li>Draft technical specifications and Terms of Reference (TOR) that harmonize requirements across agencies to facilitate joint procurement and leverage economies of scale.</li> <li>Conduct market research to identify innovative "Green ICT" providers and maintain a specialized vendor roster accessible to the UN Country Team (UNCT).</li> <li>Support technical evaluation committees to ensure technology bids comply with UNDP rules and inter-agency interoperability standards&nbsp;<br> &nbsp;</li> </ul> <p><b>5) Support digital transformation, AI enablement, and knowledge management:</b></p><br> <ul> <li>Identify opportunities to digitalize and automate business processes.</li> <li>Provide technical support for ERP systems (e.g., Quantum) to enable data-driven decision-making.</li> <li>Contribute to the development and use of AI tools and digital solutions to enhance efficiency.</li> <li>Promote the use of data analytics for performance monitoring and reporting.</li> <li>Support knowledge sharing, documentation of best practices, and capacity-building activities.</li> <li>Participate in the organization of training for the CO staff on ICT/Procurement issues</li> <li>Contribute to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization</p><br> <p>Supervisory/Managerial Responsibilities: The ICT &amp; Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p><b>Competencies</b></p><br> <i><b>Core&nbsp;</b></i> <br> <p><b>Achieve Results</b></p><br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in&nbsp;</p><br> <p>doing work</p><br> <br> <p><b>Think Innovatively</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <br> <p><b>Adapt with Agility&nbsp;</b></p><br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change&nbsp;</p><br> <p>process</p><br> <br> <b>Act with Determination&nbsp;</b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making&nbsp; <br> <p><b>Cross-Functional &amp; Technical competencies&nbsp;</b></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Results-based Management Ability to manage programmes and projects with a focus on improved performance and demonstrable results. <br> <b>Business Management</b> Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide&nbsp;inputs to the development of customer service strategy, look&nbsp;for ways to add value beyond clients' immediate requests, Ability to anticipate client's upcoming needs and concerns. <br> <b>Business Management</b> Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of &nbsp;discovering useful information, informing conclusions, and supporting decision-making. <br> <b>Business Management</b> Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. <br> <b>Information Management and Technology</b> <p>IT Customer&nbsp;</p><br> <p>Support</p><br> Ability&nbsp;to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar is&nbsp;desirable. <br> <b>Information Management and Technology</b> Network, Communication, and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. <br> <b>Information Management and Technology</b> User Experience and Business Analyst Capacity to translate efficiently user needs into IT requirements around human-centered design. <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education is required with formal training in IT systems, business software and/or web-based applications.&nbsp;</li> <li>A university degree (Bachelor’s degree) in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.</li> <li>CIPS level 2&nbsp;is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.&nbsp;</li> <li>Certifications in&nbsp;CCNA,&nbsp;MSCA, MSCE,&nbsp;and/or MCP are&nbsp;an asset&nbsp;</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant working&nbsp;experience&nbsp;in&nbsp;network&nbsp;administration and operations, web design, providing technical support for&nbsp;hardware/software or Cloud ERP environments, working with telecommunications facilities; and applying&nbsp;knowledge&nbsp;of&nbsp;database applications, web-based management systems and cloud infrastructure solutions.</li> <li>Previous experience providing ICT services, ICT procurement support, or shared services within the UN system or international organizations is desired.</li> <li>Hands‑on experience with ERP systems (e.g. Quantum, Oracle, SAP) and other web‑based ICT or procurement management platforms is desired.</li> <li>Experience supporting ICT infrastructure, networks, cloud/shared environments, cybersecurity monitoring, and ICT asset lifecycle management is desired.</li> <li>Experience supporting RFQ/ITB/RFP processes, drafting technical specifications or TORs, vendor coordination, and support to technical evaluation committees is desired.</li> <li>Possession of valid <b>CIPS Level 2 </b>certification is desired.</li> <li>Possession of valid <b>Cisco (e.g. CCNA) or equivalent ICT&nbsp;</b>certification is desired.</li> </ul> <p><b>Language Requirements:</b></p><br> <ul> <li>Fluency in English and Arabic is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>