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Egypt - Cairo
The Managed Services Engineer - End-User Computing / Microsoft 365 is responsible for resolving escalated Microsoft 365 and modern workplace incidents, changes, and service requests for ZainTECH's Managed Services customers. The role primarily supports the End-User Computing (EUC) pod while also providing Microsoft 365 tenant administration support to the Cloud & Compute (CC) pod.<br><br>The role plays a critical part in ensuring customer productivity and service continuity across endpoints, Microsoft Intune / Mobile Device Management (MDM), end-user identity, collaboration tools, Teams Voice and Rooms, and printing services. It also supports Exchange Online, Entra ID tenant administration, licensing, and SharePoint Online. Working closely with the Service Desk, Technical Leads, and Microsoft vendor support, the Engineer ensures SLA-compliant service delivery, effective customer communication, and continuous improvement through knowledge documentation and operational runbooks.<br><br>Responsibilities:<br><br>End-User Computing & Microsoft 365 Support<br><br><ul><li>Resolve escalated Microsoft Intune / MDM issues, including device enrolment, compliance and configuration policies, Autopilot, application deployment, and certificate profiles</li><li>Troubleshoot end-user identity and access issues in Entra ID, including sign-in failures, MFA, Conditional Access impacts, and self-service password resets</li><li>Provide technical support for Microsoft Teams, including chat, meetings, calling, Rooms, and Direct Routing, as well as collaboration access across SharePoint Online and OneDrive</li><li>Manage customer user onboarding and offboarding processes in accordance with established runbooks, including licensing, mailbox provisioning, device management, and access removal</li><li>Troubleshoot Microsoft 365 applications and Outlook client issues escalated by the Service Desk<br><br></li></ul>Cloud & Compute - Microsoft 365 Tenant Administration<br><br><ul><li>Administer Exchange Online, including mail flow, connectors, mailbox and shared mailbox changes, migrations, retention policies, and litigation holds</li><li>Manage Microsoft 365 tenant settings, licensing, groups, and external sharing policies in coordination with L3 and Tower Technical Leads for design-related changes</li><li>Utilize PowerShell, including Exchange Online and Microsoft Graph, for diagnostics, bulk administrative changes, and automation<br><br></li></ul>Incident, Request & Change Management<br><br><ul><li>Own escalated incidents and service requests in ServiceNow from assignment through resolution and closure, ensuring compliance with contracted SLAs</li><li>Execute standard changes in accordance with established change management processes and raise normal changes for Change Advisory Board (CAB) approval</li><li>Open and manage Microsoft support cases on behalf of customers when vendor assistance is required, ensuring timely escalation to L3 teams when necessary<br><br></li></ul>Customer Communication & Engagement<br><br><ul><li>Maintain regular customer communication throughout incident resolution, providing clear updates, identifying ticket ownership, and confirming the next update timeframe</li><li>Validate issue resolution with customers before closing tickets, ensuring service quality and minimizing ticket reopen rates</li><li>Communicate professionally and effectively through written correspondence and calls in English and Arabic, as required by GCC customers<br><br></li></ul>Knowledge Management & Continuous Improvement<br><br><ul><li>Develop and maintain knowledge articles and operational runbooks following recurring incidents and technical issues</li><li>Contribute to Root Cause Analyses (RCAs) following major or recurring incidents</li><li>Maintain accurate technical documentation throughout troubleshooting and resolution processes to ensure knowledge sharing and repeatability of solutions</li><li>Identify opportunities to improve support processes and strengthen knowledge management practices<br><br></li></ul>Team Collaboration & On-Call Support<br><br><ul><li>Participate in the on-call rotation alongside regular business-hours support coverage</li><li>Provide technical guidance and coaching to Service Desk L1 engineers, supporting capability development and the shift-left approach</li><li>Collaborate closely with the Team Lead, L3 / Tower Technical Lead, Service Desk, and Microsoft vendor support to ensure effective incident resolution and service delivery<br><br></li></ul><em>Our Culture & Code of Conduct:<br><br></em>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br><br><strong>Requirements<br><br></strong><ul><li>3+ years of enterprise Microsoft 365 support experience at Tier 2 or above, preferably within Microsoft Enterprise / Premier Support, a Managed Service Provider (MSP), or a large enterprise IT team</li><li>Hands-on experience supporting Exchange Online, Entra ID, SharePoint Online / OneDrive, Microsoft Teams, and Intune</li><li>Experience using PowerShell for Microsoft 365 administration and troubleshooting</li><li>Experience working within SLA-driven environments and using ticketing systems, preferably ServiceNow</li><li>Strong hands-on technical proficiency, with skills rated at least 3/4 in three core technologies: Intune, Entra ID, and Exchange Online / Microsoft 365</li><li>Familiarity with ServiceNow, N-able, and PAM tools is an advantage</li><li>Degree in IT, Engineering, or a related field, or equivalent practical experience</li><li>Required Certifications: Microsoft 365 Certified: Administrator Expert (MS-102), MD-102 (Endpoint Administrator), MS-900, CompTIA A+, or ITIL 4 Foundation</li><li>Preferred Certifications: AZ-104 , SC-300 (Identity and Access Administrator) , MS-700 / MS-721 (Teams) , AZ-900 , ITIL 4 Foundation</li></ul>
Egypt - Giza
<strong>About NCR Atleos<br><br></strong>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.<br><br>Job Title: Customer Management Analyst<br><br>Location: Cairo, Egypt<br><br><strong>Job Summary<br><br></strong>The Customer Management Analyst serves as the primary point of contact for customers from incident reporting through resolution, ensuring the effective delivery of services and a seamless customer experience. This role is responsible for managing customer service engagements, coordinating cross-functional teams, and driving timely issue resolution while adhering to service commitments and contractual obligations. The analyst leverages a strong understanding of service operations, systems, policies, and customer agreements to identify appropriate resolution paths and escalate issues as needed. Additionally, the role focuses on analyzing service performance, improving customer satisfaction, enhancing service quality, and supporting profitability through continuous improvement initiatives. By applying ITIL best practices, the Customer Management Analyst proactively assesses customer environments, identifies opportunities for operational improvements, and fosters long-term customer success and loyalty.<br><br><strong>Key Areas Of Responsibility<br><br></strong><li>Client Governance - Top priority is customer satisfaction. Establish an aligned governance model with your client(s). Cadence drives service performance, engagement, and ongoing improvements. Daily interactions, delivering services contract terms during the lifecycle of the agreement. </li><ul><li>Governance Model</li><li>Frequency: Daily/Weekly/Monthly/Quarterly</li><li>Content:</li><ul><li>HDW/SW/MS/Projects</li><li>Performance Metrics</li><li>Bad Actors/Outliers</li><li>Market Performance</li><li>Entitlement/Billing</li><li>Change Mgmt</li></ul></ul><li>Service Performance Delivery of KPIs - Ensure data integrity within the NCR ATLEOS systems. Performs reporting and prioritizes, maintains working relationships with client and internal organizations. </li><ul><li>SLA performance results</li><li>Outlier Mgmt – aged Workorder</li><li>Client KPIs</li><li>Field Retrofit Order (FRO) </li></ul><li>Entitlement – Entitlement is what a customer is entitled to under their service contract. Accurate and timely asset entitlement is paramount. </li><ul><li>Endpoints registration</li><li>Proper coverage in delivery system</li><li>Time & Material billing/disputes</li></ul><li>Bad Actor & Chronic Units - Hardware that repeatedly fails to meet standards of quality and performance. </li><ul><li>Revisit identification/improvements</li><li>Retrips isolation working with Field</li><li>Excessive failure rates of units</li></ul><li>Dispatch Avoidance - Eliminate dispatches through remote resolve, CIT, First Time Fix dispatch business rule tuning improvements. </li><ul><li>Actions to eliminate workorders</li><li>Dispatch rule changes</li><li>CIT avoidance workorders</li></ul><li>Customer Engineer Support - Provide general and or account specific support to the customer engineer. </li><ul><li>Environmental (electrical, CIT)</li><li>HDW/SW</li><li>Site prep/clearance</li><li>Site access, safety issue</li><li>Account procedures </li></ul><li>AR Invoices - Accounts receivable are legal claims for payment collected within contract terms. </li><ul><li>Billing disputes</li><li>Concession approvals</li></ul><li>SLA Penalties - Penalties assessed if SLA is breached. </li><ul><li>Penalty reconciliation</li><li>Penalty avoidance</li></ul><li>Call Pack - Prepaid purchase of qty. of FLM calls per month, defined as service actions necessary to clear jams without the use of a tool and in 30 minutes or less. </li><ul><li>Monthly workorder mitigation</li><li>Over/under reporting</li><li>Right size call pack (WO usage)</li></ul><li>Parts & Logistics - Spare Parts Logistics consists of national, local or customer engineer trunk stock required to support the field. Understand the process and be proactive in ensuring parts are in the right place, right time working with Logistics. </li><ul><li>Parts Availability</li><li>Parts Quality</li><li>Assumption of Service</li><li>Basic Qualifications:</li><li>Technical/Vocational certification or High School diploma or, 0-1 years of related experience. </li><li>Detailed oriented, analytical, and/or technical experience, preferably within NCR ATLEOS services. </li><li>Demonstrated proficiencies with Microsoft Office Suite software, excellent in Microsoft Excel. </li><li>Excellent written and verbal communications skills. </li><li>Ability to work in a fast-paced environment. multi-task, time management and organizational skills. </li><li>Ability to identify and resolve issues with a sense of urgency. </li><li>Ability to work as part of a team or independently. </li><li>Willing to work non-standard business hours as required by customers. </li><li>Fast learner. </li><li>Strong MS Excel, Word, PowerPoint, and Copilot skills. <br><br></li></ul><strong>P</strong><strong>referred SKILLS:<br><br></strong><ul><li>Experience in the various NCR ATLEOS Lines of Businesses</li><li>Experience of working in a managed services or outsourcing environment</li><li>IM</li><li>Cash Management</li><li>CIT Management</li><li>Availability Analytics<br><br></li></ul>/<br><br>Offers of employment are conditional upon passage of screening criteria applicable to the job.<br><br><strong>EEO Statement<br><br></strong>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.<br><br><strong>Statement to Third Party Agencies<br><br></strong>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.<br><br>
Egypt - Cairo
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26139954<br><br><strong>Job Category</strong> Loss Prevention & Security<br><br><strong>Location</strong> Galae Square, P. O. Box 11, Cairo, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>加入喜來登大家庭，成為我們全球社區的一員。自 1937 年以來，喜來登便是人們相聚一堂與彼此聯誼的社群空間。喜來登員工在世界各地超過 400 個社區讓人們感受到親切的歸屬感。我們透過精彩體驗和周到服務熱忱歡迎各方賓客。如果您擁有團隊協作能力、樂於提供稱心體驗，不妨選擇從喜來登酒店出發，探索您的下一次職業良機。歡迎攜手我們實現「世界在此匯聚」的品牌使命。加入喜來登酒店及度假酒店，便是加入萬豪國際集團的非凡品牌組合。從<strong>這裡</strong> 揚帆啟程，發揮個人價值，<strong>追求</strong> 人生目標，<strong>加入</strong> 卓越國際團隊，<strong>展現</strong> 真我風采。
Egypt - Cairo
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26139954<br><br><strong>Job Category</strong> Loss Prevention & Security<br><br><strong>Location</strong> Galae Square, P. O. Box 11, Cairo, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>加入喜来登大家庭，成为我们全球社区的一员。自 1937 年以来，喜来登便是人们相聚一堂与彼此联谊的社群空间。喜来登员工在世界各地超过 400 个社区让人们感受到亲切的归属感。我们通过精彩体验和周到服务热忱欢迎四方宾客。如果您拥有团队协作能力、乐于提供称心体验，不妨选择从喜来登酒店出发，探索您的下一次职业良机。欢迎携手我们实现“世界在此汇聚”的品牌使命。加入喜来登酒店及度假酒店，便是加入万豪国际集团的非凡品牌组合。<strong>从这里扬帆起航</strong> ，发挥个人价值，<strong>追求</strong> 人生目标，<strong>融入</strong> 卓越国际团队，<strong>展现</strong> 真我风采。
Egypt - Cairo
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26135803<br><br><strong>Job Category</strong> Loss Prevention & Security<br><br><strong>Location</strong> Abbas Al Akkad Corridor, Mirage city, New Cairo, Cairo 11757, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
Egypt - Cairo
Sales Development Representative (SDR)<br><br>Location: Remote, Egypt<br><br>Employment Type: Full-Time, ICA<br><br>Schedule: U.S. Business Hours overlap required (EST/CST)<br><br>Compensation: $1,200 - $1,500 USD / month + performance incentives<br><br>Reports To: Head of Sales / Sales Manager<br><br><strong>About The Company<br><br></strong>Our client develops cutting-edge voice automation, AI agents, and large language model solutions purpose-built for the healthcare ecosystem.<br><br>Their platform automates inbound and outbound workflows across pharmacy operations, scheduling, insurance verification, billing, and patient engagement through deep integrations with major Pharmacy Management Systems and leading EHR platforms such as Epic and athenahealth.<br><br>Operating within HIPAA, SOC 2, and HITECH compliant environments, they partner with pharmacies, health systems, and pharmaceutical organizations across the United States. They are looking for an ambitious, hands-on Sales Development Representative who can build top-of-funnel pipeline, drive outbound engagement, and qualify high-value enterprise opportunities.<br><br>Role Overview<br><br>The Sales Development Representative (SDR) is the front line of our client's commercial growth engine.<br><br>Approximately 85% of the role will focus on direct outbound prospecting, cold calling, email sequencing, and booking qualified meetings for Account Executives, with 15% focused on list building, CRM hygiene, script optimization, and sales administrative reporting.<br><br>The ideal candidate thrives in a fast-paced, high-volume environment and understands how to turn cold leads into qualified discovery calls through consistent, disciplined outreach.<br><br><strong>This Includes<br><br></strong><ul><li>Executing multi-channel outbound campaigns (cold calls, personalized emails, LinkedIn outreach)</li><li>Prospecting target accounts across US pharmacies, health systems, and pharma companies</li><li>Qualifying inbound and outbound leads against target criteria</li><li>Scheduling discovery meetings and facilitating smooth handoffs to Account Executives</li><li>Managing sales technology stacks, email sequences, and cold call lists</li><li>Maintaining immaculate CRM records and tracking outreach metrics</li><li>Incorporating AI tools (Claude, ChatGPT) to personalize outreach messaging efficiently<br><br></li></ul>The successful candidate should be energetic, resilient on the phone, highly organized, and comfortable operating in a remote environment aligned with US business hours.<br><br>Key Responsibilities<br><br>Pipeline Generation & Cold Outreach<br><br><ul><li>Generate qualified sales opportunities through disciplined outbound prospecting across phone, email, and social channels.</li><li>Build target account lists across US pharmacies, health systems, and pharmaceutical organizations.</li><li>Consistently execute structured outbound sales cadences to hit daily, weekly, and monthly activity targets.</li><li>Conduct cold calls confidently and articulate complex AI value propositions succinctly.<br><br></li></ul>Lead Qualification & Handoffs<br><br><ul><li>Qualify prospect leads against defined buyer personas and decision-maker criteria.</li><li>Identify key decision-makers, buying committees, and operational pain points.</li><li>Book qualified discovery meetings for Account Executives and ensure seamless context handoffs.<br><br></li></ul>Prospect Research & Messaging Optimization<br><br><ul><li>Research target accounts and executive stakeholders to tailor outreach messaging.</li><li>Test new hooks, call scripts, and email subject lines based on prospect responses and team feedback.</li><li>Utilize AI productivity tools (ChatGPT, Claude) to accelerate copy personalization and research workflows.<br><br></li></ul>CRM Hygiene & Sales Operations<br><br><ul><li>Maintain clean CRM data by accurately logging calls, email touches, contacts, and deal stages.</li><li>Keep prospect lists and follow-up schedules organized so zero leads slip through the cracks.</li><li>Share market insights, objection trends, and competitive feedback with the broader commercial team.<br><br></li></ul><strong>Hard Skills & Qualifications<br><br></strong><ul><li>0-2+ years of experience in Sales Development, Business Development, Lead Generation, or customer-facing sales/outbound roles.</li><li>Exceptional spoken and written English skills with a confident, clear phone presence.</li><li>Comfortable making high-volume cold calls and engaging new decision-makers daily.</li><li>Hands-on experience with CRM platforms (Salesforce or HubSpot).</li><li>Exposure to sales engagement and intelligence tools (e.g., Apollo, ZoomInfo, Clay, Outreach, Salesloft, Instantly, Aircall).</li><li>Ability to work full-time hours aligned with US Eastern or Central time zones.<br><br></li></ul><strong>Preferred Tools<br><br></strong><ul><li>CRM: Salesforce / HubSpot</li><li>Sales Engagement & Data: Apollo, ZoomInfo, Clay, Outreach, Salesloft, Instantly, Aircall, HeyReach</li><li>Productivity & AI: ChatGPT, Claude, Google Workspace</li><li>Social Prospecting: LinkedIn Sales Navigator<br><br></li></ul>Candidates do not need experience with every tool listed. Outbound grit, strong phone skills, high coachability, and quick software adaptability are prioritized.<br><br>Soft Skills<br><br><ul><li>Hunter Mentality: Driven by creating new opportunities through proactive outreach.</li><li>Coachability: Quick to implement feedback and refine outreach tactics.</li><li>Resilience: Persistent, positive, and undeterred by rejection.</li><li>Organization: Meticulous in managing follow-ups, lead status, and calendars.</li><li>Self-Starter: Takes accountability for activity metrics in an autonomous remote environment.<br><br></li></ul><strong>About The Ideal Candidate<br><br></strong>The ideal candidate is an ambitious, goal-driven sales practitioner who loves the chase of opening new doors. You understand that an SDR's core focus is generating qualified meetings—not closing deals—and you enjoy the challenge of introducing cutting-edge AI technology to healthcare stakeholders. You are curious, organized, and excited to join a fast-growing tech company where activity directly drives commercial success.<br><br>Why This Role Matters<br><br>This position is the primary engine behind company pipeline growth. Every qualified meeting booked directly expands the customer base and helps US healthcare organizations modernize operations using state-of-the-art AI automation.
Egypt - Cairo
Bo CS Core / IMS / SVC Engineer<br>Job Summary We are seeking a CS Core / IMS / SVC Engineer to support, operate, and evolve mobile core networks. The role covers CS, IMS, and SVC solutions, with responsibilities and technical depth aligned to the candidates experience level. Engineers will work in live network environments, ensuring service availability, performance, and continuous improvement.<br>Experience Levels2–5 Years<br>Responsibilities & Technical Requirements Core Network Knowledge Understand the basic structure of mobile communication networks Knowledge of CS / SVC solutions or IMS / SBC services with basic configuration capabilities Signaling & Protocols Basic knowledge of SS7, M3UA, signaling link configuration, and GT routing Familiarity with ISUP, BICC, SIPUnderstanding of mobility control protocols:BSSAP, RANAP, MAP, CAPGeneral knowledge of SIP, SDP, DIAMETER, DNS, ENUMMobility & Subscriber Concepts Understanding of authentication and encryption mechanisms Knowledge of LAI, LAC, cell, service area, paging, roaming, handover, STN-SRAbility to check subscriber profiles in HSS and understand basic subscriber parameters Operations & Support Perform L1 health checks and maintain operational scripts Monitor network performance, system logs, and capacity Enable traces and support basic call troubleshooting Provide first-line technical support for CS/IMS core network elements
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><br><b>Job Title: Customer Management Analyst<br>Location: Cairo, Egypt<br>Job Summary:</b>The Customer Management Analyst serves as the primary point of contact for customers from incident reporting through resolution, ensuring the effective delivery of services and a seamless customer experience. This role is responsible for managing customer service engagements, coordinating cross-functional teams, and driving timely issue resolution while adhering to service commitments and contractual obligations. The analyst leverages a strong understanding of service operations, systems, policies, and customer agreements to identify appropriate resolution paths and escalate issues as needed. Additionally, the role focuses on analyzing service performance, improving customer satisfaction, enhancing service quality, and supporting profitability through continuous improvement initiatives. By applying ITIL best practices, the Customer Management Analyst proactively assesses customer environments, identifies opportunities for operational improvements, and fosters long-term customer success and loyalty.<br><br><b><span>KEY AREAS OF RESPONSIBILITY:</span></b><ul><li><b><span>Client Governance</span></b> - Top priority is customer satisfaction. Establish an aligned governance model with your client(s). Cadence drives service performance, engagement, and ongoing improvements. Daily interactions, delivering services contract terms during the lifecycle of the agreement.<ul><li>Governance Model</li><li>Frequency: <span><span>Daily/Weekly/Monthly/Quarterly</span></span></li><li>Content:<ul><li>HDW/SW/MS/Projects</li><li>Performance Metrics</li><li>Bad Actors/Outliers</li><li>Market Performance</li><li>Entitlement/Billing</li><li>Change Mgmt</li></ul></li></ul></li><li><b><span>Service Performance Delivery of KPIs</span></b> - Ensure data integrity within the NCR ATLEOS systems. Performs reporting and prioritizes, maintains working relationships with client and internal organizations.<ul><li>SLA performance results</li><li>Outlier Mgmt – aged Workorder</li><li>Client KPIs</li><li>Field Retrofit Order (FRO) </li></ul></li><li><b><span>Entitlement</span></b> – Entitlement is what a customer is entitled to under their service contract. Accurate and timely asset entitlement is paramount.<ul><li>Endpoints registration</li><li>Proper coverage in delivery system</li><li>Time & Material billing/disputes</li></ul></li><li><b><span>Bad Actor & Chronic Units</span></b> - Hardware that repeatedly fails to meet standards of quality and performance.<ul><li>Revisit <span><span>identification/improvements</span></span></li><li>Retrips isolation working with Field</li><li>Excessive failure rates of units</li></ul></li><li><b><span>Dispatch Avoidance</span></b> - Eliminate dispatches through remote resolve, CIT, First Time Fix dispatch business rule tuning improvements.<ul><li>Actions to eliminate workorders</li><li>Dispatch rule changes</li><li>CIT avoidance workorders</li></ul></li><li><b><span>Customer Engineer Support - </span></b>Provide general and or account specific support to the customer engineer.<ul><li>Environmental (electrical, CIT)</li><li>HDW/SW</li><li>Site prep/clearance</li><li>Site access, safety issue</li><li>Account procedures </li></ul></li><li><b><span>AR Invoices - </span></b>Accounts receivable are legal claims for payment collected within contract terms.<ul><li>Billing disputes</li><li>Concession approvals</li></ul></li><li><b><span>SLA Penalties - </span></b>Penalties assessed if SLA is breached.<ul><li>Penalty reconciliation</li><li>Penalty avoidance</li></ul></li><li><b><span>Call Pack - </span></b>Prepaid purchase of qty. of FLM calls per month, defined as service actions necessary to clear jams without the use of a tool and in 30 minutes or less. <ul><li>Monthly workorder mitigation</li><li>Over/under reporting</li><li>Right size call pack (WO usage)</li></ul></li><li><b><span>Parts & Logistics - </span></b>Spare Parts Logistics consists of national, local or customer engineer trunk stock required to support the field. Understand the process and be proactive in ensuring parts are in the right place, right time working with Logistics.<ul><li>Parts Availability</li><li>Parts Quality</li><li>Assumption of Service</li></ul></li></ul><ul><li><b><span>Basic Qualifications:</span></b></li><li>Technical/Vocational certification or High School diploma or, 0-1 years of related experience.</li><li>Detailed oriented, analytical, and/or technical experience, preferably within NCR ATLEOS services.</li><li>Demonstrated proficiencies with Microsoft Office Suite software, excellent in Microsoft Excel.</li><li>Excellent written and verbal communications skills.</li><li>Ability to work in a fast-paced environment. multi-task, time management and organizational skills.</li><li>Ability to identify and resolve issues with a sense of urgency.</li><li>Ability to work as part of a team or independently.</li><li>Willing to work non-standard business hours as required by<br>customers.</li><li>Fast learner.</li><li>Strong MS Excel, Word, PowerPoint, and Copilot skills.<br><b>P</b><b>referred SKILLS:</b></li><li>Experience in the various NCR ATLEOS Lines of Businesses</li><li>Experience of working in a managed services or outsourcing environment</li><li>IM</li><li>Cash Management</li><li>CIT Management</li><li>Availability Analytics</li></ul><p>#LI-RM1 / <span>#LI-SM1</span></p><br><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><br><p><br><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
New 2026OPER-597<br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<span>2025OPER-125</span><br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
New 2026OPER-597<br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
New 2026OPER-597<br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<span>Incremental 2026OPER-010</span><br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<span>Incremental 2026OPER-008</span><br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<span>New 2026OPER-387</span><br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<span>2025OPER-100</span><br><br><p><b>Job Responsibilities</b></p><br><ul>
<li> Receive the new pickups closed in bosta flyers.</li>
<li>Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>Get hard copies of returned shipments signed by the business.</li>
<li>Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>Cancel the refused shipments on the system. </li>
<li>Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<span>New 2026OPER-387 </span><br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
Albostany for real estate
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<span>New 2026OPER-306</span><br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>
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