Call Center Jobs in Egypt

<p> </p> <p> <strong>Sales Account Manager<br> </strong> </p> <p> <strong>Account Management &amp; Customer Relations:</strong> </p> <p> Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention.</p> <p> Act as the primary point of contact for all customer ensuring timely response to inquiries, concerns and business requirements.</p> <p> Conduct regular customer meetings and account reviews to understand business challenges, identify new opportunities and strengthen strategic partnerships.</p> <p> Monitor customer satisfaction levels and proactively address issues to ensure service excellence and long-term customer loyalty. </p> <p> <strong>1. Sales &amp; Business Development:</strong> </p> <p> Identify, develop, and successfully close sales opportunities within assigned accounts and target customers.<br> Promote company products, solutions and services to existing and potential customers.<br> Achieve assigned revenue, gross profit, order intake and pipeline targets in line with departmental objectives.</p> <p> <strong>2. Proposal &amp; Opportunity Management:</strong> </p> <p> Lead the preparation of proposals, quotations, and tenders for small to medium-sized opportunities.<br> Coordinate technical, commercial and contractual requirements with relevant internal teams.<br> Conduct customer presentations, negotiations and commercial discussions.</p> <p> <strong>3. Market Intelligence &amp; Business Insights:</strong> </p> <p> Monitor market trends, competitor activities, customer developments and emerging technologies within the ICT sector, to identify new business opportunities and competitive advantages.</p> <p> Provide feedback to management regarding market dynamics, customer needs, and business development opportunities.</p><p><strong>Desired Candidate Profile</strong></p><p> <u> <strong> Qualifications:</strong> </u> </p> <p>Bachelor s degree in Engineering, Information Technology, or Business Administration.</p> <p>- Minimum 4 years of relevant experience in ICT sales in data center , security light current hardware experience , account management is a must relevant to our industry </p> <p>- Good understanding of sales cycles, tendering processes, and procurement procedures.</p> <p>- Strong customer relationship management and opportunity development skills.</p> <p>- Excellent communication, presentation, and negotiation abilities.</p>

<p> </p> <p> <strong>Sales Account Manager<br> </strong> </p> <p> <strong>Account Management &amp; Customer Relations:</strong> </p> <p> Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention.</p> <p> Act as the primary point of contact for all customer ensuring timely response to inquiries, concerns and business requirements.</p> <p> Conduct regular customer meetings and account reviews to understand business challenges, identify new opportunities and strengthen strategic partnerships.</p> <p> Monitor customer satisfaction levels and proactively address issues to ensure service excellence and long-term customer loyalty. </p> <p> <strong>1. Sales &amp; Business Development:</strong> </p> <p> Identify, develop, and successfully close sales opportunities within assigned accounts and target customers.<br> Promote company products, solutions and services to existing and potential customers.<br> Achieve assigned revenue, gross profit, order intake and pipeline targets in line with departmental objectives.</p> <p> <strong>2. Proposal &amp; Opportunity Management:</strong> </p> <p> Lead the preparation of proposals, quotations, and tenders for small to medium-sized opportunities.<br> Coordinate technical, commercial and contractual requirements with relevant internal teams.<br> Conduct customer presentations, negotiations and commercial discussions.</p> <p> <strong>3. Market Intelligence &amp; Business Insights:</strong> </p> <p> Monitor market trends, competitor activities, customer developments and emerging technologies within the ICT sector, to identify new business opportunities and competitive advantages.</p> <p> Provide feedback to management regarding market dynamics, customer needs, and business development opportunities.</p><p><strong>Desired Candidate Profile</strong></p><p> <u> <strong> Qualifications:</strong> </u> </p> <p>Bachelor s degree in Engineering, Information Technology, or Business Administration.</p> <p>- Minimum 4 years of relevant experience in ICT sales in data center , security light current hardware experience , account management is a must relevant to our industry </p> <p>- Good understanding of sales cycles, tendering processes, and procurement procedures.</p> <p>- Strong customer relationship management and opportunity development skills.</p> <p>- Excellent communication, presentation, and negotiation abilities.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>MARC for Medical Services and Scientific Research is an integrative research center that aims to advance science by conducting research in interdisciplinary disease areas.<br> Our goal is to conduct high-priority and ethical basic, preclinical and clinical research, bridging the gap between science and community to improve health and quality of life.<br> Job Summary: We are seeking a passionate and talented Senior Business Development Specialist to join our dynamic team.<br> The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities Support and execute business development strategies to achieve company growth targets.<br> Identify and develop new business opportunities and potential clients.<br> Maintain and strengthen client relationships and follow up on leads and opportunities.<br> Prepare and coordinate quotations, commercial proposals, and tenders .<br> Prepare, review, and follow up on contracts and agreements with clients.<br> Support marketing activities , including market research, campaigns, and promotional initiatives.<br> Prepare marketing and media materials , presentations, company profiles, and promotional content.<br> Coordinate with internal departments to ensure accurate and timely responses to client requirements.<br> Monitor market trends, competitor activities, and potential business opportunities.<br> Maintain accurate records of leads, opportunities, quotations, contracts, and business development activities .<br> Bachelor’s degree in Business Administration, Pharmacy, Science, Marketing, or a related field.<br> 2–4 years of relevant experience in Business Development, Sales, Marketing, or a related role.<br> Experience in BE / CRO, pharmaceutical, clinical research, healthcare, or related industries is highly preferred.<br> Strong communication, negotiation, presentation, and interpersonal skills .<br> Excellent business writing and proposal preparation skills.<br> Good understanding of commercial processes, quotations, contracts, and client management .<br></span> </div>

<p>Provide operational support for the Center of Excellence for Stem Cells and Regenerative Medicine</p><p>(CESC), maintaining laboratory equipment and facilities, assisting laboratory staff, and ensuring</p><p>compliance with laboratory safety standards and institutional policies.</p><p><strong>Responsibilities :</strong></p><ul><li><p>Core duties are listed below; additional tasks may be assigned as needed:</p></li><li><p>Provide support for daily laboratory operations, practical sessions and workshops.</p></li><li><p> Prepare and maintain laboratory equipment and consumables to ensure full laboratory operations.</p></li><li><p>Ensure compliance with laboratory safety regulations, environmental and health requirements,</p></li><li><p>institutional policies, and standard operating procedures, including the proper handling, storage, and</p><p>disposal of laboratory materials and waste.</p></li><li><p>Perform routine inspections, preventive maintenance, documenting maintenance activities and repairs.</p></li><li><p> Maintain laboratory cleanliness, organization, and readiness, and record laboratory inventory and</p><p>consumable.</p></li><li><p>Perform basic lab techniques as required.</p></li><li><p>Coordinate inter-departmental and external paperwork flow as required.</p></li><li><p>Collaborate with laboratory staff, administrative personnel, and university departments to support lab operations</p></li><li><p> Perform duties related to the research lab as required.</p></li><li><p> Maintain professional conduct, adhere to university attendance policies, prescribed dress code, and</p><p>workplace standards, and respond positively to constructive feedback.</p></li><li><p> Provide departmental support, including preparing and serving refreshments for meetings, workshops, training sessions, and official visitors, and assisting with other hospitality-related tasks as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor&amp;#39;s degree.</p></li><li><p>Good command of Arabic; knowledge of English is preferred.</p></li><li><p>Basic computer skills.</p></li><li><p>1–2 years of relevant laboratory support is preferred</p></li><li><p>Good Communication skills, ability to clean and disinfect various surfaces, flexibility,</p><p>good organization skills, knowledge of safety guidelines</p></li><li><p>Ability to use computers and laboratory equipment.</p></li><li><p>Visual, verbal, physical and auditory abilities sufficient to perform laboratory and administrative</p><p>duties.</p><p> </p><p></p><p></p></li></ul><p></p>

<h2><strong>Key Responsibilities / Tasks</strong></h2><ul><li><p>Provide and maintain daily, weekly, monthly, and YTD Sales and Distribution reports to evaluate Distribution Center (DC) performance and support business decision-making.</p></li><li><p>Develop and maintain sales dashboards and KPI reports, including Strike Rate, Fridge Utilization, Top Customers, Coverage, Distribution, and Returns Analysis.</p></li><li><p>Perform route target splitting and allocation across Distribution Centers, channels, territories, and customers.</p></li><li><p>Analyze sales opportunities and challenges for each Sales Supervisor based on route achievement, productivity, and performance indicators.</p></li><li><p>Monitor daily stock levels and product availability and coordinate with Sales and Warehouse teams to maximize sales opportunities and recover missed volume.</p></li><li><p>Coordinate daily with DC Warehouse, DC Finance, IT, and other stakeholders to ensure smooth business operations.</p></li><li><p>Calculate and validate monthly commissions and incentive calculations for sales force, ensuring accuracy and compliance with company policies.</p></li><li><p>Support weekly sales review meetings with Supervisors and Managers by presenting performance results and monitoring agreed action plans.</p></li><li><p>Prepare professional business presentations and performance reviews for Area Sales Managers (ASM) and Regional Sales Managers (RSM).</p></li><li><p>Conduct regular market visits to evaluate Sales Representatives’ execution standards, route compliance, and customer service quality.</p></li><li><p>Train and develop sales teams on reporting tools, dashboards, and sales analytics methodologies.</p></li><li><p>Continuously enhance analytical and technical skills and introduce new ideas and analytical approaches that add value to the business.</p></li><li><p>Work with a flexible, results-oriented approach, focusing on business needs and delivering continuous support throughout the day.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><h2><strong>Experience</strong></h2><ul><li><p>2 years in sales development experience with FMCG companies.</p></li></ul><h2><strong>Skills/Qualifications</strong></h2><ul><li><p>Analytical thinking Skills (Trend, data, events analysis to draw sound conclusions).</p></li><li><p>Building Talent.</p></li><li><p>Good Command of English.</p></li><li><p>Strong Communication Skills/ Cross Functions Skills.</p></li><li><p>Self - Motivated and Inspiring others.</p></li><li><p>Strong Leadership Skills.</p></li></ul><p></p>

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.<br><br>This position reports to:<br><br>EG Global Solutions Center Manager<br><br>__<br><br>This role is contributing to the {Solutions business line /ELDS } in {Egypt , MEA and Southern Europe}.<br><br>You will be mainly accountable for:<br><br>Owning the site supply planning process. Providing visibility of supply capacity and local supply objectives into the Sales and Operations Planning process. Running a short-term planning process or Sales & Operation Execution process, ensuring seamless alignment between planning and execution. Supporting the profitable execution of customer orders, in coordination with business functions and Supply units (feeder factories).<br><br><br>Qualifications For The Role<br><br> Planning & Scheduling Tools Gantt charts & Critical Path Method (CPM) Project Management software (SAP, MS Project, Primavera) Production scheduling systems Capacity planning tools Material Requirements Planning (MRP) Bill of Materials (BOM) management Demand forecasting Supplier coordination & lead time management Resource allocation & optimization Data & Analytics Advanced Excel/data analysis KPI tracking & performance metrics Forecasting models ERP Systems SAP or equivalent enterprise systems Real-time data visibility & reporting<br><br>Working in same electrical industry is a plus<br><br>Ability to demonstrate your experience in / Have established skills / advanced skills / You have {7-10} years of experience in {same industry}Possess an enhanced knowledge of / You are qualified in / Highly adept in { SAP/ERP systems, production scheduling methodologies, materials requirement planning (MRP), capacity planning tools, demand forecasting, and supplier coordination protocols }Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience of { BSc in Electrical Engineering or Industrial Engineering is required. A background in Electrical Engineering is preferred given the technical nature of the product portfolio }You are at ease communicating in {English}<br><br>What's in it for you? <br><br>Join a global leader in electrification and automation where your expertise will directly impact the timely delivery of innovative solutions in compact secondary substations, E-houses, digital scope, and Eco Flex technologies. As a Planning Manager at ABB, you'll optimize materials planning and production scheduling in a collaborative factory environment, ensuring operational efficiency and meeting critical project deadlines. You'll work with cutting-edge technologies, manage diverse product portfolios, and develop professionally within a company that values continuous learning and career advancement.<br><br>Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.<br><br>Ready to make an impact?<br><br>Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Company Description Ark Leap Technologies is a leading global provider of Oracle implementation services, trusted by a wide range of international clients. Over the past decade, the company has earned multiple Oracle awards and completed complex, large-scale projects, including Oracle applications for one of the world’s largest food sector groups across 100 companies. Ark Leap operates a 24/7 global support center, ensuring continuous and reliable service throughout the year. With strong domain and technical expertise, the company focuses on manufacturing, digital supply chain, logistics, transportation, and cloud application enablement across industries such as Government, Education, Healthcare, Banking and Finance, Insurance, Oil and Gas, and Construction. Ark Leap is committed to empowering institutions and enterprises through innovative, strategic, and cost-effective IT solutions that allow clients to focus confidently on their core operations.<br>Role Description The Oracle Financial Functional Team Lead is a full-time hybrid role based in Alexandria, Egypt, with flexibility for some work-from-home arrangements. This role is responsible for leading functional teams in the design, configuration, and implementation of Oracle Financials modules, ensuring that solutions align with client business requirements and industry best practices. Day-to-day tasks include gathering and analyzing requirements, translating business needs into functional specifications, overseeing system configuration, conducting functional testing, and coordinating user training and documentation. The Team Lead will collaborate closely with project managers, technical teams, and client stakeholders to manage timelines, resolve issues, and support go-live and post-implementation activities. The role also involves mentoring team members, driving process improvements, and contributing to continuous enhancement of Ark Leap’s Oracle delivery methodologies.<br>Qualifications Strong team leadership skills, including mentoring, resource coordination, and cross-functional collaboration. Hands-on experience with Oracle Applications, especially Oracle Financials, and familiarity with related Oracle HR modules. Solid understanding of database concepts and how Oracle applications interact with underlying databases. Proven project management abilities, including planning, risk management, stakeholder communication, and delivery within scope and timelines. Bachelor’s degree in Information Technology, Computer Science, Finance, Business, or a related field; relevant Oracle certifications are an advantage. Experience in end-to-end Oracle implementation or upgrade projects within sectors such as manufacturing, logistics, or financial services. Strong analytical and problem-solving skills, with the ability to translate complex business processes into functional system designs. Clear, professional communication skills in English; ability to work effectively in global, multicultural teams. Adaptability to a hybrid working model and readiness to engage in client-facing activities as needed.<br>To apply: Send your updated CV to jobs@arkleap.com

Job Purpose: The Project Manager will serve as the senior administrative and operational lead responsible for ensuring the smooth planning, coordination, implementation, and follow-up of the project. This position acts as the central point of coordination across all project stakeholders to drive strategic execution, track deliverables, monitor budgets, and ensure compliance, timeliness, and institutional alignment.<br>Core Responsibilities:Strategic Operational and Project Coordination:Serve as the primary operational lead and central point of contact for project logistics, cross-border coordination, and multi-stakeholder administration, while ensuring seamless alignment and regular communication between AUC departments, Center for American Studies and Research (CASAR) leadership, Saudi partners, and external collaborators Planning, Progress Tracking and Governance:Support the Principal Investigator and CASAR Director with project planning, scheduling, action plans, and dependency tracking, while ensuring meeting agendas, action items, and periodic progress reports are executed on time and aligned with project milestones Financial and Grants Administration:Oversee project administrative, financial, and grants-related workflows, while ensuring complete financial integrity, policy compliance, and accurate reporting for internal and external stakeholders Event and Logistics Management:Supervise and direct the end-to-end logistics for project meetings, workshops, training activities, travel arrangements, venue bookings, and cross-border initiatives, while ensuring seamless operational support through close coordination with internal service units and external vendors Risk Mitigation and Record Governance:Identify operational bottlenecks, coordination gaps, or implementation delays proactively, while ensuring project records, correspondence, and institutional files are systematically archived and accessible Additional Related Duties:Perform other related duties as assigned<br>Qualifications:Education and Experience:Bachelor’s degree in a relevant field, MA or MBA preferred A minimum of 10 to 15 years of professional senior-level experience in administration, finance, project coordination, and grants administration<br>Technical Skills:Technical and Financial Skills: Excellent budgeting capabilities, financial record-keeping expertise, and advanced proficiency in Microsoft Office Suite, e.g. Word, Excel and Outlook Leadership and Communication: Strong leadership skills with the ability to manage complex multi-stakeholder projects, paired with exceptional verbal and written communication skills to interact professionally across all institutional levels and external partners Competencies: Superior organizational skills, high attention to detail, proactive problem-solving abilities, multi-tasking capacity under pressure, and experience coordinating cross-border or multi-institutional initiatives <br>This position is open until September 22, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply." “We thank all individuals who have expressed interest in working at The American University in Cairo."

Mission<br><br>GISACC is Valeo holding group IS application center in Cairo, where the company's digital transformation is taken to a new level. We aim to build scalable and serverless applications that incrementally add value everyday. Our Senior Full Stack developers engineers are a very crucial part in achieving this where they play a big role in modifying and improving existing systems. This role requires deep technical expertise, and communication abilities to facilitate the communication and alignment between different technical and business stakeholders.<br><br>Responsibilities<br><br>Spec, design, develop, test, deploy, maintain and improve software Contribute to system architecture: Design scalable, secure, and high-performance systems. Work closely with project managers and business owners to set project priorities, deadlines and deliverables Collaborate with product owners, tech-leads and software architects on user experience and application development roadmap Provide support to other team members across multiple software applications. Responsible for full stack feature implementation (backend and frontend) End to end and close collaboration with software/infrastructure architects on complex features Identify and establish patterns and best practices for building excellent software applications<br><br>Education/Training<br><br>BSc degree in computer engineering, computer science or any similar technical field of study.<br><br>Professional Experience and Key Competences<br><br>3 to 6 years of relevant experience. Good knowledge in Agile Scrum Business processes understanding Excellent problem-solving skills Excellent Troubleshooting and debugging skills Team spirit and excellent communication abilities Good Client management skills and organizational skills GCP & Cloud Operations related knowledge is a must Good Dev Ops knowledge is a plus Good knowledge in monitoring or log analysis tools (ex. Cloud Logging, Cloud Monitoring, Error Reporting, …) Good knowledge in Terraform and Cloud automation is a plus Azure, AWS, or GCP certifications are a plus.<br><br>Languages <br><br>Excellent command of English language is a must (Written and Verbal) French is a plus.<br><br>Technical Skills<br><br>Software development experience in Java and Spring framework Strong fundamentals of distributed systems and highly scalable applications on cloud platforms Excellent proficiency of developing applications using SQL or NoSQL databases Solid concepts grasp of OOP, design patterns and REST APIsExcellent foundations of the latest web standards, including HTML5 and CSS3Knowledge of web libraries and frameworks such as Angular, Vue JS or React Knowledge of backend web libraries and frameworks such as Spring Configuration management proficiency using Git Experience with CI/CD concepts and pipelines Experience with any Cloud Platform is a must (GCP/AWS/Azure) Highly analytical mindset and problem solving skills Excellent troubleshooting and debugging skills Working proficiency and communication skills in verbal and written English High sense of ownership and responsibility Familiarity with Google Cloud Platform or AWS is a plus

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for delivery-focused Project Managers who can independently manage complex technology projects within a banking environment.<br> Required Experience • Minimum 3–5 years of Project Management / Technology Delivery experience.<br> • Strong experience managing medium to large technology projects.<br> • Banking / Financial Services experience is highly preferred.<br> • Experience managing multiple parallel workstreams, teams, and dependencies.<br> • Previous exposure to integration-heavy or transformation projects is preferred.<br> Project &amp; Delivery Management Candidates should have strong hands-on experience in: • End-to-end project planning and execution.<br> • High-level and detailed project plans.<br> • Milestone and dependency management.<br> • RAID management.<br> • Resource and capacity planning.<br> • Baseline vs.<br> forecast tracking.<br> • Release and Go-Live planning.<br> • Recovery plans for delayed projects.<br> • Executive status reporting and management dashboards.<br> • Escalation and action tracking.<br> Agile / Scrum Strong practical knowledge of: • Sprint Planning.<br> • Daily Stand-ups.<br> • Sprint Reviews and Retrospectives.<br> • Backlog management.<br> • Story / Task / Bug lifecycle.<br> • Sprint capacity and delivery forecasting.<br> • Agile delivery governance.<br> We are not looking for Scrum Masters who only facilitate ceremonies.<br> The candidate should be able to own overall project delivery.<br> Technical Understanding The candidate does not need to be a developer, but should be comfortable managing discussions related to: • APIs and system integrations.<br> • Backend and Frontend development.<br> • Middleware / ESB.<br> • Legacy systems and modernization.<br> • Integration dependencies.<br> • Environments and deployments.<br> • Technical blockers and defects.<br> Testing &amp; Release Management Good understanding of the delivery lifecycle, including: • Development → Integration Testing → SIT → UAT → Go-Live → Hypercare Candidates should be familiar with: • Defect management and prioritization.<br> • SIT/UAT readiness.<br> • Test-data and environment dependencies.<br> • Code freeze and release readiness.<br> • Go-Live criteria and production support.<br> Stakeholder Management The candidate should be capable of independently coordinating with: • Development Teams.<br> • Technical Leads / Architects.<br> • QA and Testing Teams.<br> • Product Owners / Business Teams.<br> • Infrastructure and Security Teams.<br> • External delivery partners.<br> • Senior Management.<br> Strong communication, follow-up, negotiation, and escalation skills are essential.<br> Required Tools Strong hands-on experience with: • Jira • Microsoft Excel • PowerPoint • Microsoft Project Experience with Confluence, Smartsheet, Miro, or Power BI would be an advantage.<br> Preferred Project Background Profiles with experience in any of the following would be preferred: • Banking transformation.<br> • Core banking integrations.<br> • API modernization.<br> • ESB / Middleware.<br> • Digital banking.<br> • Contact Center systems.<br> • Branch banking systems.<br> • Large-scale integration programs.<br> • Multi-vendor / outsourced delivery environments.<br> Certifications PMP, PRINCE2, PMI-ACP, PSM/CSM, or SAFe certifications are preferred but not mandatory.<br> The key requirement is a candidate with a strong ownership mindset who can proactively identify risks, drive actions, manage dependencies, challenge unrealistic commitments, and take accountability for delivery rather than only coordinating meetings and collecting updates.<br></span> </div>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEVice President, Development-Mixed Use | MAF Properties | Egypt Portfolio<br>ROLE SUMMARYThe Development Owner – Communities is responsible for leading the end-to-end development lifecycle of community-focused and mixed-use developments within DBU. The role oversees the planning, design, approvals, construction, and delivery of developments to world-class standards, ensuring a balance between customer desirability, commercial performance, and operational sustainability.<br>ROLE PROFILELead the visioning, feasibility studies, and master planning of large-scale mixed-use developments, ensuring alignment with market demand and MAF's long-term strategy. Oversee the full development lifecycle, from land due diligence and concept development through to project delivery and handover. Manage design, engineering, infrastructure, and phasing strategies across residential, retail, hospitality, entertainment, and lifestyle components. Develop business cases, financial models, ROI projections, and monitor budgets, costs, and profitability targets to maximize value creation. Collaborate with internal stakeholders and external partners to ensure seamless project execution, stakeholder alignment, and effective decision-making. Secure permits, regulatory approvals, infrastructure coordination, and manage contractor, consultant, and government relationships. Drive sustainability, placemaking, digital infrastructure, and customer-centric design principles to create livable and high-performing destinations. Lead cross-functional teams and consultants, providing guidance, mentorship, and oversight to deliver successful, commercially viable mixed-use developments.<br>REQUIREMENTSBachelor’s or Master’s degree in Real Estate Development, Urban Planning, Civil Engineering, or a related field; MBA or relevant Master’s degree preferred.12-15 years of experience in real estate, community development, or large-scale development projects. Minimum 5 years in a senior development, project management, or delivery leadership role. Experience with large-scale residential or mixed-use developments; MENA region exposure is an advantage. Strong strategic, commercial, and stakeholder management capabilities with the ability to build relationships across diverse groups. Detail-oriented, customer-focused, decisive, and resilient professional capable of managing complex projects and delivering results under pressure.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Reports to: Director, Academic Advising Center<br>Purpose: Provides direct academic advising and support to undergraduate students, particularly those who are undeclared, ensuring that they understand The American University in Cairo’s (AUC) academic policies, program requirements, and procedures. The position ensures students register for courses accurately and make informed decisions about their academic paths. The role also includes maintaining accurate advising records, generating reports, and supporting the smooth operation of advising services during registration, orientation, and other key academic periods.<br>Responsibilities:Academic Advising and Student Guidance: Advise and guide undeclared students on academic requirements, major selection, and course registration in compliance with AUC policies. Provides inclusive advising and appropriate referrals for students with disabilities and other students with academic support needs, in coordination with specific campus offices. Registration and Scheduling Support: Assist newly admitted and ELI students with course selection and registration through Banner. Monitor students’ registration and academic performance to ensure compliance with their intended program paths. Provide coaching and support for students to ensure consistent application of advising policies and high-quality service across team. Student Data Management and Reporting: Prepare statistical reports on student enrollment trends, major intentions, and declaration acceptances. Maintain accurate advising records and data on student progress and declaration status. Orientation and Communication: Design and deliver academic orientation sessions for new students to explain AUC’s academic system, grading, and key regulations. Communicate effectively with students via email and ensure timely and accurate responses. Design and deliver advising communication plans and digital content to promote the Center's services. Administrative Coordination: Support the office’s daily operations, including coordination of advising publications and materials. Monitor office logistics during busy academic periods to ensure efficient service delivery. Serve as the first point of contact for student inquiries and provide accurate information and guidance. Process Improvement: Lead to advising business process improvement, such as the integration of new initiatives and student engagement, to optimize workflow. <br>Requirements:Minimum Education Requirements:Bachelor’s degree, preferably in business administration, management or any relevant field <br>Experience:5–8 years of experience in academic advising, registration, or student affairs.<br>Skills:Student Systems: Proficiency with Banner or other student information systems. Data Management: Ability to prepare statistical and progress reports. Advising Support: Strong understanding of academic requirements and institutional procedures. Communication: Excellent written and verbal communication in English and Arabic.<br>This position is open until September 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEManager - Client Services | MAF Retail | Head Office Egypt<br>ROLE SUMMARYThe Manager – Client services is responsible for managing brand and agency relationships, driving media revenue through growth and ensuring delivery of high-performing, data led advertising solutions across our retail media ecosystem.<br>ROLE PROFILEDeliver and exceed sales targets by driving adoption of retail media products across digital, in-store and omni-channel touchpoints. Oversee your clients’ campaigns planning, execution and delivery while regularly communicating performance results. Develop & sell tailored media proposals that drive effective and high return retail media campaigns. Understand the value of MAF Precision Media’s competitive offerings and pricing and articulate MAF Precision media benefits in a manner meaningful to the customer. Contribute to the continuous evolution of the retail media proposition, helping shape new formats and commercial opportunities. Build and manage a robust sales pipeline and monthly sales forecast as well as activity tracking. Serve as the main point of contact for brand and agency partners, managing day-to-day relationships, by developing a deep understanding of client business objectives, brand priorities and marketing calendars to identify opportunities for collaboration. Work hand in hand with the commercial team to generate synergies and ensure the correct approach for any given brand, understanding the countries strategy to build campaigns that deliver against brands KPIs.<br>REQUIREMENTSBachelor’s degree in Marketing, Business, Economics, Communication, or any other related field . Master’s Degree in related field is preferred.5+ years experience in client management, media sales or digital advertising. Online advertising, digital media, or analytics sales experience with global and regional accounts. Must have significant success in media sales, with a specific focus on digital display from either retailer, publisher or media agency. (retail media experience highly desirable). Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Who are we and what we stand for?<br><br>Schneider Electric's purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all.<br><br>We are looking for a highly experienced Senior Application Engineer to join our Centre of Excellence (CoE) and lead the design, validation, and execution of advanced industrial automation solutions across the MEA Zone, with EcoStruxure Automation Expert (EAE) at the core.<br><br>This position will act as a technical leader for customers, partners, sales teams, Solution Architects, and Global Delivery teams across the complete application lifecycle, from technical discovery and architecture definition through project execution, commissioning support, troubleshooting, and optimization.<br><br>The role requires broad multi-vendor automation expertise across Schneider Electric, Siemens, and Rockwell Automation/Allen-Bradley PLC platforms, together with experience in AVEVA and other SCADA/HMI systems. The Senior Application Engineer will lead complex migrations, integration strategies, technical governance, and the development of reusable engineering standards while mentoring junior engineers and partners.<br><br>What will you do?<br><br><ul><li>Cooperate with Sales and Solution Architects with technical strategy, application architecture, competitive differentiation, demonstrations, and solution validation to win complex automation opportunities using EAE.</li><li>Lead technical discovery with customers, OEMs, System Integrators, and end users; translate machine, process, plant, and business requirements into scalable control, HMI/SCADA, networking, safety-aware, and IT/OT architectures.</li><li>Own the technical execution of indirect projects with Schneider Electric partners and coordinate direct projects with Global Delivery teams across the MEA Zone, including scope, design reviews, risk management, validation, escalation, and technical acceptance.</li><li>Design, review, and optimize multi-vendor automation architectures involving Schneider Electric Modicon platforms and EAE, and migration from Siemens SIMATIC/TIA Portal, and Rockwell Automation/Allen-Bradley Studio 5000 platforms.</li><li>Lead SCADA/HMI architecture, integration, and migration activities using AVEVA System Platform, AVEVA Plant SCADA, AVEVA Edge, EcoStruxure Operator Terminal Expert, and comparable third-party SCADA platforms where required.</li><li>Lead competitor migration assessments from Siemens, Allen-Bradley, and other legacy PLC/SCADA platforms to Schneider Electric and EAE, including code analysis, I/O and communication mapping, functional conversion, testing, and risk mitigation.</li><li>Conduct design audits, application assessments, Factory Acceptance Tests, performance validation, and troubleshooting for mission-critical or large-scale automation projects.</li><li>Define and govern engineering standards, reusable libraries, CATs, templates, APIs, simulation/test methods, and documentation that reduce engineering effort and improve quality, scalability, and lifecycle maintainability.</li><li>Lead customer workshops, roadmap discussions, POCs, demos, and technical presentations; clearly communicate architecture decisions, risks, trade-offs, and business value to technical and management stakeholders.</li><li>Mentor junior engineers and partners, review technical deliverables, and collaborate with the Global Teams and Lines of Business (LoB) to resolve complex application gaps and scale proven solutions.<br><br></li></ul>What are the key skills we are looking for?<br><br><ul><li>Industrial Automation Architecture &amp; Technical Leadership - advanced level; leading the design and delivery of complex machine, process, and plant automation solutions, including control architecture, sequence design, system integration, validation, commissioning, and lifecycle support.</li><li>Multi-Vendor PLC Engineering - advanced level; hands-on expertise with Schneider Electric Modicon PLCs and EAE, plus strong experience with Siemens SIMATIC/TIA Portal and Rockwell Automation/Allen-Bradley Studio 5000 for design, troubleshooting, integration, and migration.</li><li>SCADA, HMI &amp; Supervisory Systems - advanced level; designing and integrating AVEVA System Platform, AVEVA Plant SCADA, AVEVA Edge, EcoStruxure Operator Terminal Expert, and comparable SCADA/HMI platforms, including alarms, trends, historian interfaces, redundancy, and high availability.</li><li>Control Standards &amp; Software-Defined Automation - advanced level; applying IEC 61131-3 and IEC 61499 principles, reusable software architectures, object-oriented methods, libraries, and engineering standards to industrial applications.</li><li>Industrial Networking &amp; IT/OT Integration - advanced level; designing and troubleshooting LAN, WAN, VLAN, managed switching, routing, redundancy, remote access, virtualization, and protocols including Modbus TCP, OPC UA, MQTT, EtherNet/IP, and PROFINET.</li><li>System Integration, APIs &amp; Data Connectivity - intermediate to advanced level; integrating PLC, SCADA, MES, historians, databases, edge/cloud platforms, and external services using APIs, OPC UA, MQTT, SQL, and secure integration patterns.</li><li>Technical Project Leadership &amp; Governance - advanced level; owning technical scope, architecture decisions, design reviews, risks, FAT/SAT readiness, acceptance criteria, escalation, quality, and coordination across partners and delivery teams.</li><li>Customer Leadership, Mentoring &amp; Communication - advanced level; leading workshops and technical negotiations, simplifying complex concepts for technical and business audiences, mentoring engineers, influencing stakeholders, and building customer confidence.<br><br></li></ul>What qualifications will make you successful?<br><br><ul><li>Bachelor's degree in Electrical/Electronic Engineering, Automation and Control Engineering, Computer Engineering, Mechatronics, or a closely related discipline.</li><li>2-4 years of relevant experience in industrial automation, control systems, application engineering, system integration, or project execution, including technical leadership responsibilities.</li><li>Demonstrated experience designing and deploying medium- to large-scale automation solutions for machines, plants, or infrastructure applications.</li><li>Strong hands-on experience with Schneider Electric Modicon/EAE and at least one major third-party ecosystem: Siemens SIMATIC/TIA Portal or Rockwell Automation/Allen-Bradley Studio 5000.</li><li>Strong SCADA/HMI experience with AVEVA System Platform, AVEVA Plant SCADA, AVEVA Edge, EcoStruxure Operator Terminal Expert, or comparable platforms such as Siemens WinCC or Rockwell FactoryTalk View.</li><li>Proven experience in PLC/SCADA migration, industrial networking, OPC UA, MQTT, Modbus TCP, EtherNet/IP, PROFINET, virtualization, and IT/OT integration.</li><li>Experience leading technical workshops, architecture reviews, FAT/SAT preparation, troubleshooting, commissioning support, and project execution with customers and partners.</li><li>Programming or scripting experience in C#, C++, Python, JavaScript, SQL, or similar languages is advantageous for integration, tooling, test automation, and data connectivity.</li><li>Excellent written and spoken English; Arabic or French is an advantage for regional customer and partner engagement.</li><li>Strong leadership, structured problem solving, decision making, stakeholder influence, mentoring, and communication skills.<br><br></li></ul><strong>What's in it for me?<br><br></strong><ul><li>Meaningful work where your technical contributions directly impact organizational success</li><li>Opportunities to mentor peers and grow your leadership capabilities</li><li>Exposure to modern technologies and continuous professional development</li><li>A supportive culture that celebrates innovation and technical excellence<br><br></li></ul>Bring your engineering talent to a team that's ready to welcome you — apply today!<br><br>Rewards designed for you<br><br>Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.<br><br><ul><li> Country-specific programs and initiatives may be available.<br><br></li></ul><strong>Looking to make an IMPACT with your career?<br><br></strong>When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.<br><br>IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.<br><br>We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.<br><br>Become an IMPACT Maker with Schneider Electric – apply today!<br><br>€40 billion global revenue<br><br>+9% organic growth<br><br>150 000+ employees in 100+ countries<br><br>You must submit an online application to be considered for any position with us. This position will be posted until filled.<br><br><em>Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. <br><br></em><em>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here<br><br></em><em>Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</em>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><em>Join Tether and Shape the Future of Digital Finance</em></strong></p><br><p>At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.</p><br><p><strong><em>Innovate with Tether</em></strong></p><br><p><strong>Tether Finance: </strong>Our innovative product suite features the world’s most trusted stablecoin, <strong>USDT</strong>, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.</p><br><p>But that’s just the beginning:</p><br><p><strong>Tether Power: </strong>Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.</p><br><p><strong>Tether Data: </strong>Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like <strong>KEET</strong>, our flagship app that redefines secure and private data sharing.</p><br><p><strong>Tether Education</strong>: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.</p><br><p><strong>Tether Evolution</strong>: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.</p><br><p><strong><em>Why Join Us?</em></strong></p><br><p>Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.</p><br><p>If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.</p><br><p><strong>Are you ready to be part of the future?</strong></p><br><p><strong>About the job</strong></p><br><p>Cosmic AC is Tether Data's GPU compute and managed inference platform: GPU containers, managed inference endpoints and platform observability, delivered as a self-hosted package on Kubernetes, with a control plane written in JavaScript. The platform is expanding from orchestrating workloads on a managed cluster to owning the full stack on bare-metal GPU infrastructure: a managed Slurm scheduling layer for internal research and model-training teams first, and our own Kubernetes control plane for inference tenancy after that.</p><br><p>The Technical Lead owns the architecture and delivery of that stack and leads the engineering team building it: about twelve engineers across backend, frontend, DevOps, QA and documentation, distributed across Europe and India. The role reports to the Senior Technical Product Manager for Cosmic AC, who owns scope, sequencing and partner commitments; the Technical Lead owns architecture, implementation and delivery plans, line-manages the engineers, and is the primary technical interface to our infrastructure partners.</p><br><p>This is a hands-on infrastructure leadership role with a fixed delivery window in its first six months. It is not a research role, not a pure Kubernetes SRE role, and not a management-only role.</p><br><p><strong>Responsibilities</strong></p><br><p><strong><u>Architecture</u>.</strong> Own the platform architecture end to end: architecture proposals, high-level and low-level designs, driven through review and kept current as the baseline.</p><br><p><strong><u>Team leadership.</u></strong> Lead and line-manage a distributed team across backend (Node.js), frontend (React), DevOps, QA and documentation: engineering standards, code and design review, release gates, one-to-ones, growth and performance input.</p><br><p><strong><u>Bare-metal GPU scheduling layer</u></strong>. Design, build and operate a managed Slurm service for research users: controller and accounting, partitions and login nodes, node onboarding and acceptance, driver and CUDA baseline and upgrades, stalled-job and node-health detection, drain and autohealing, storage visibility, identity and isolation.</p><br><p><strong><u>Kubernetes control plane and GPU enablement.</u></strong> Own cluster bootstrap and lifecycle on partner-provided bare metal, NVIDIA GPU Operator and Network Operator, VM-based GPU isolation (KubeVirt and VFIO), and day-2 operations: upgrades, backup and recovery, node replacement.</p><br><p><strong><u>Managed inference at scale.</u></strong> Serving architecture, multi-GPU and multi-node parallelism, autoscaling, request routing and endpoint reliability; confidential-compute-capable capacity for sensitive workloads.</p><br><p><strong><u>Observability and operations.</u></strong> Metrics, logging, alerting and SLOs across control plane, GPU fleet and application tiers; incident response and post-incident review; an on-call model a small team can sustain.</p><br><p><strong><u>Partners and vendors.</u></strong> Primary technical interface to infrastructure partners and vendors: turning requirements into written specifications and acceptance tests, running escalations to closure, and providing technical input to capacity planning and hardware sourcing.</p><br><p><strong><u>Internal consumers.</u></strong> Work directly with research, model-training and product teams to translate their workloads into platform requirements, and broker capacity when it is short.</p><br><p><strong><u>Hiring</u></strong>. Complete the platform team and set the technical bar for the engineers who join it.</p><br><br><p><strong>Must have</strong></p><br><ul><li><p><strong>Experience.</strong> Eight or more years of hands-on engineering, including at least three leading teams that build and operate infrastructure platforms other teams depend on. Bachelor's or Master's degree in computer science or engineering, or equivalent practical experience.</p><br></li><li><p><strong>Slurm at scale, hands on.</strong> Has run slurmctld and slurmdbd for real users: partitions, QoS and priority, accounting, prolog and epilog, node health scripting, upgrades with jobs on the system. Ideally has operated an HPC or GPU training cluster for a research population.</p><br></li><li><p><strong>GPU fleet operation on bare metal.</strong> NVIDIA driver and CUDA lifecycle, Fabric Manager and NVSwitch behaviour on SXM systems, DCGM-based health and utilisation, MIG, node burn-in and acceptance.</p><br></li><li><p><strong>High-performance interconnects.</strong> InfiniBand fabric and subnet configuration, RDMA, SR-IOV, and diagnosing multi-node NCCL performance problems.</p><br></li><li><p><strong>Linux systems depth</strong>. Kernel modules and drivers, PCIe passthrough and vfio-pci, cgroups and namespaces, performance tuning for compute-heavy workloads.</p><br></li><li><p><strong>Production Kubernetes operation, not just deployment:</strong> control plane, upgrades, CNI and CSI, operators and custom controllers, multi-tenancy design.</p><br></li><li><p><strong>HPC storage and data movement.</strong> Shared filesystems (VAST, Lustre, NFS), node-local NVMe caching, distributing large model weights and datasets across many nodes.</p><br></li><li><p><strong>Observability and operations.</strong> Prometheus, Grafana and Loki or equivalents, SLOs, incident response and post-incident review.</p><br></li><li><p><strong>Working fluency in JavaScript and Node.js</strong> sufficient to review a control plane, CLI and worker services with authority and to make architecture decisions on them. Not a feature-development requirement.</p><br></li><li><p><strong>A shipped platform with real users.</strong> A multi-tenant IaaS or PaaS, or a research computing service: resource isolation, quotas, usage metering, and user-facing API and CLI surfaces.</p><br></li><li><p><strong>Leadership that stays in the code.</strong> People management across time zones, cross-track review, written architecture decisions with alternatives recorded, and the ability to tell a partner or an executive no with reasons.</p><br></li><li><p><strong>Excellent written and spoken English.</strong> Most partner and leadership work happens in writing.</p><br></li><li><p><strong>Location</strong>. Fully remote, based between UTC and UTC+5:30 so the working day overlaps both Europe and India, where the team and its partners work. Occasional travel to partner sites and team events.</p><br></li></ul><p><strong>Desirable</strong></p><br><ul><li><p>Slurm operators on Kubernetes (Soperator, Slinky) or Kubernetes-native schedulers (Kueue, Volcano, KAI, Kubeflow Trainer).</p><br></li><li><p>Modern serving stacks (vLLM, SGLang, TensorRT-LLM): parallelism strategies, quantisation trade-offs, GPU memory planning.</p><br></li><li><p>VM and container isolation for multi-tenant GPU compute (KubeVirt, Kata Containers, QEMU and KVM, Firecracker); confidential computing (Intel TDX, AMD SEV-SNP, NVIDIA confidential-compute mode).</p><br></li><li><p>Cluster API and kubeadm, Cilium, NVSentinel-class autohealing, infrastructure as code and GitOps.</p><br></li></ul><ul><li><p>Time on the operator side of a GPU cloud, a national or university HPC centre, or an AI lab's platform team.</p><br></li><li><p>Peer-to-peer or distributed-systems background.</p><br></li><li><p>Experience with a hardware provider who provisions but does not operate, and turning that relationship into a written contract with acceptance tests.</p><br></li></ul><p><strong>Important information for candidates</strong><br>Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:</p><br><ul><li><p><strong>Apply only through our official channels.</strong>&nbsp;We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page:&nbsp;https://tether.recruitee.com/</p><br></li><li><p><strong>Verify the recruiter’s identity.</strong>&nbsp;All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.</p><br></li><li><p><strong>Be cautious of unusual communication methods.</strong>&nbsp;We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.</p><br></li><li><p><strong>Double-check email addresses.</strong>&nbsp;All communication from us will come from emails ending in&nbsp;<strong>@</strong>tether.to<strong> or&nbsp;@</strong>tether.io</p><br></li><li><p><strong>We will never request payment or financial details.</strong>&nbsp;If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.</p><br></li></ul><p><strong>When in doubt, feel free to reach out through our official website.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><em>Join Tether and Shape the Future of Digital Finance</em></strong></p><br><p>At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.</p><br><p><strong><em>Innovate with Tether</em></strong></p><br><p><strong>Tether Finance: </strong>Our innovative product suite features the world’s most trusted stablecoin, <strong>USDT</strong>, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.</p><br><p>But that’s just the beginning:</p><br><p><strong>Tether Power: </strong>Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.</p><br><p><strong>Tether Data: </strong>Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like <strong>KEET</strong>, our flagship app that redefines secure and private data sharing.</p><br><p><strong>Tether Education</strong>: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.</p><br><p><strong>Tether Evolution</strong>: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.</p><br><p><strong><em>Why Join Us?</em></strong></p><br><p>Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.</p><br><p>If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.</p><br><p><strong>Are you ready to be part of the future?</strong></p><br><p><strong>About the job</strong></p><br><p>Cosmic AC is Tether Data's GPU compute and managed inference platform: GPU containers, managed inference endpoints and platform observability, delivered as a self-hosted package on Kubernetes, with a control plane written in JavaScript. The platform is expanding from orchestrating workloads on a managed cluster to owning the full stack on bare-metal GPU infrastructure: a managed Slurm scheduling layer for internal research and model-training teams first, and our own Kubernetes control plane for inference tenancy after that.</p><br><p>The Technical Lead owns the architecture and delivery of that stack and leads the engineering team building it: about twelve engineers across backend, frontend, DevOps, QA and documentation, distributed across Europe and India. The role reports to the Senior Technical Product Manager for Cosmic AC, who owns scope, sequencing and partner commitments; the Technical Lead owns architecture, implementation and delivery plans, line-manages the engineers, and is the primary technical interface to our infrastructure partners.</p><br><p>This is a hands-on infrastructure leadership role with a fixed delivery window in its first six months. It is not a research role, not a pure Kubernetes SRE role, and not a management-only role.</p><br><p><strong>Responsibilities</strong></p><br><p><strong><u>Architecture</u>.</strong> Own the platform architecture end to end: architecture proposals, high-level and low-level designs, driven through review and kept current as the baseline.</p><br><p><strong><u>Team leadership.</u></strong> Lead and line-manage a distributed team across backend (Node.js), frontend (React), DevOps, QA and documentation: engineering standards, code and design review, release gates, one-to-ones, growth and performance input.</p><br><p><strong><u>Bare-metal GPU scheduling layer</u></strong>. Design, build and operate a managed Slurm service for research users: controller and accounting, partitions and login nodes, node onboarding and acceptance, driver and CUDA baseline and upgrades, stalled-job and node-health detection, drain and autohealing, storage visibility, identity and isolation.</p><br><p><strong><u>Kubernetes control plane and GPU enablement.</u></strong> Own cluster bootstrap and lifecycle on partner-provided bare metal, NVIDIA GPU Operator and Network Operator, VM-based GPU isolation (KubeVirt and VFIO), and day-2 operations: upgrades, backup and recovery, node replacement.</p><br><p><strong><u>Managed inference at scale.</u></strong> Serving architecture, multi-GPU and multi-node parallelism, autoscaling, request routing and endpoint reliability; confidential-compute-capable capacity for sensitive workloads.</p><br><p><strong><u>Observability and operations.</u></strong> Metrics, logging, alerting and SLOs across control plane, GPU fleet and application tiers; incident response and post-incident review; an on-call model a small team can sustain.</p><br><p><strong><u>Partners and vendors.</u></strong> Primary technical interface to infrastructure partners and vendors: turning requirements into written specifications and acceptance tests, running escalations to closure, and providing technical input to capacity planning and hardware sourcing.</p><br><p><strong><u>Internal consumers.</u></strong> Work directly with research, model-training and product teams to translate their workloads into platform requirements, and broker capacity when it is short.</p><br><p><strong><u>Hiring</u></strong>. Complete the platform team and set the technical bar for the engineers who join it.</p><br><br><p><strong>Must have</strong></p><br><ul><li><p><strong>Experience.</strong> Eight or more years of hands-on engineering, including at least three leading teams that build and operate infrastructure platforms other teams depend on. Bachelor's or Master's degree in computer science or engineering, or equivalent practical experience.</p><br></li><li><p><strong>Slurm at scale, hands on.</strong> Has run slurmctld and slurmdbd for real users: partitions, QoS and priority, accounting, prolog and epilog, node health scripting, upgrades with jobs on the system. Ideally has operated an HPC or GPU training cluster for a research population.</p><br></li><li><p><strong>GPU fleet operation on bare metal.</strong> NVIDIA driver and CUDA lifecycle, Fabric Manager and NVSwitch behaviour on SXM systems, DCGM-based health and utilisation, MIG, node burn-in and acceptance.</p><br></li><li><p><strong>High-performance interconnects.</strong> InfiniBand fabric and subnet configuration, RDMA, SR-IOV, and diagnosing multi-node NCCL performance problems.</p><br></li><li><p><strong>Linux systems depth</strong>. Kernel modules and drivers, PCIe passthrough and vfio-pci, cgroups and namespaces, performance tuning for compute-heavy workloads.</p><br></li><li><p><strong>Production Kubernetes operation, not just deployment:</strong> control plane, upgrades, CNI and CSI, operators and custom controllers, multi-tenancy design.</p><br></li><li><p><strong>HPC storage and data movement.</strong> Shared filesystems (VAST, Lustre, NFS), node-local NVMe caching, distributing large model weights and datasets across many nodes.</p><br></li><li><p><strong>Observability and operations.</strong> Prometheus, Grafana and Loki or equivalents, SLOs, incident response and post-incident review.</p><br></li><li><p><strong>Working fluency in JavaScript and Node.js</strong> sufficient to review a control plane, CLI and worker services with authority and to make architecture decisions on them. Not a feature-development requirement.</p><br></li><li><p><strong>A shipped platform with real users.</strong> A multi-tenant IaaS or PaaS, or a research computing service: resource isolation, quotas, usage metering, and user-facing API and CLI surfaces.</p><br></li><li><p><strong>Leadership that stays in the code.</strong> People management across time zones, cross-track review, written architecture decisions with alternatives recorded, and the ability to tell a partner or an executive no with reasons.</p><br></li><li><p><strong>Excellent written and spoken English.</strong> Most partner and leadership work happens in writing.</p><br></li><li><p><strong>Location</strong>. Fully remote, based between UTC and UTC+5:30 so the working day overlaps both Europe and India, where the team and its partners work. Occasional travel to partner sites and team events.</p><br></li></ul><p><strong>Desirable</strong></p><br><ul><li><p>Slurm operators on Kubernetes (Soperator, Slinky) or Kubernetes-native schedulers (Kueue, Volcano, KAI, Kubeflow Trainer).</p><br></li><li><p>Modern serving stacks (vLLM, SGLang, TensorRT-LLM): parallelism strategies, quantisation trade-offs, GPU memory planning.</p><br></li><li><p>VM and container isolation for multi-tenant GPU compute (KubeVirt, Kata Containers, QEMU and KVM, Firecracker); confidential computing (Intel TDX, AMD SEV-SNP, NVIDIA confidential-compute mode).</p><br></li><li><p>Cluster API and kubeadm, Cilium, NVSentinel-class autohealing, infrastructure as code and GitOps.</p><br></li></ul><ul><li><p>Time on the operator side of a GPU cloud, a national or university HPC centre, or an AI lab's platform team.</p><br></li><li><p>Peer-to-peer or distributed-systems background.</p><br></li><li><p>Experience with a hardware provider who provisions but does not operate, and turning that relationship into a written contract with acceptance tests.</p><br></li></ul><p><strong>Important information for candidates</strong><br>Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:</p><br><ul><li><p><strong>Apply only through our official channels.</strong>&nbsp;We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page:&nbsp;https://tether.recruitee.com/</p><br></li><li><p><strong>Verify the recruiter’s identity.</strong>&nbsp;All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.</p><br></li><li><p><strong>Be cautious of unusual communication methods.</strong>&nbsp;We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.</p><br></li><li><p><strong>Double-check email addresses.</strong>&nbsp;All communication from us will come from emails ending in&nbsp;<strong>@</strong>tether.to<strong> or&nbsp;@</strong>tether.io</p><br></li><li><p><strong>We will never request payment or financial details.</strong>&nbsp;If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.</p><br></li></ul><p><strong>When in doubt, feel free to reach out through our official website.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a family-owned Part 135 private aviation operator based in Nashville, Tennessee. The company focuses on operational excellence and customer service, offering a collaborative work environment with individual recognition, stability, growth potential, and internal opportunities.</p><br>Role Overview<p>The <strong>Charter Sales Representative</strong> will manage private aviation charter inquiries from initial quoting through booking and trip coordination, supporting wholesale and retail customers. This role involves working with brokers, direct customers, and internal teams to maximize fleet utilization while delivering responsive customer service.</p><br><p>The ideal candidate has charter sales or relevant aviation experience, strong relationship-building skills, and the ability to manage time-sensitive requests. This individual must be comfortable balancing sales targets, customer needs, and operational priorities within a 24/7 aviation environment.</p><br>Location<p><strong>Fully Remote (Work from Home) | 9:00 AM – 5:00 PM EST</strong></p><br><p><strong>Schedule:</strong> Flexibility required for nights, weekends, holidays, and a scheduled after-hours on-call rotation.</p><br>Key ResponsibilitiesCharter Sales &amp; Quoting<ul><li><p>Prepare accurate and timely private aviation charter quotes for brokers and direct customers.</p><br></li><li><p>Manage high volumes of inbound calls and emails, responding promptly to charter inquiries.</p><br></li><li><p>Sell and book charter trips while balancing customer requirements and fleet availability.</p><br></li><li><p>Meet or exceed monthly sales targets and key performance indicators.</p><br></li></ul>Trip Scheduling &amp; Coordination<ul><li><p>Schedule and coordinate charter trips in collaboration with internal teams.</p><br></li><li><p>Maintain accurate trip information and communicate changes promptly.</p><br></li><li><p>Resolve scheduling issues and adjust priorities based on customer needs and operational requirements.</p><br></li></ul>Customer &amp; Broker Relationship Management<ul><li><p>Build and maintain relationships with customers, brokers, and industry contacts to support repeat bookings and new business.</p><br></li><li><p>Maintain accurate records of customer and broker preferences.</p><br></li><li><p>Provide responsive customer service throughout the quoting and booking process.</p><br></li></ul>Sales Administration &amp; Team Collaboration<ul><li><p>Maintain accurate records across sales, customer interactions, and aviation systems.</p><br></li><li><p>Collaborate with internal teams while remaining accountable for individual performance goals.</p><br></li><li><p>Participate in scheduled after-hours on-call rotations, including weekends and holidays.</p><br></li><li><p>Learn new software platforms, aviation terminology, and internal processes.</p><br></li></ul>QualificationsExperience<ul><li><p>Previous experience in charter sales or a relevant aviation role.</p><br></li><li><p>Experience managing high volumes of customer inquiries and time-sensitive requests.</p><br></li><li><p>Experience working with customer and broker relationships in a sales or service environment.</p><br></li><li><p>Experience working for a <strong>Part 135 charter operator</strong> is preferred.</p><br></li><li><p>Experience using <strong>JetInsight</strong> aviation software is preferred but not required.</p><br></li><li><p>Familiarity with aviation software such as <strong>FOS, Jet Rebellion, Nexgen, ForeFlight, SkyVector, or Avianis</strong> is a plus.</p><br></li></ul>Skills<ul><li><p>Strong sales, relationship-building, and customer service skills.</p><br></li><li><p>Ability to manage multiple inquiries, make quick decisions, and adjust priorities while maintaining accuracy.</p><br></li><li><p>Strong attention to detail and adherence to established processes.</p><br></li><li><p>Intermediate proficiency with <strong>Microsoft Office</strong>, particularly <strong>Excel</strong>.</p><br></li><li><p>Ability to perform basic arithmetic and accurately calculate rates and percentages.</p><br></li><li><p>Ability to interpret instructions and documents.</p><br></li><li><p>Familiarity with tools such as <strong>Microsoft Teams, Zoom, Google Workspace, Asana, and Missive</strong>.</p><br></li><li><p>Ability to learn new software platforms, aviation terminology, and internal processes quickly.</p><br></li><li><p>Strong organizational skills and consistent follow-through.</p><br></li><li><p>Resourceful, dependable, and solution-oriented approach to customer requests.</p><br></li><li><p>Ability to remain calm and adaptable under pressure.</p><br></li><li><p>Ability to collaborate with internal teams while maintaining ownership of individual responsibilities.</p><br></li></ul>Work Environment &amp; Physical Requirements<ul><li><p>Primarily sedentary, computer-based work involving extended periods of sitting and repetitive keyboard and mouse use.</p><br></li><li><p>May require remaining at a workstation for extended periods to support operational needs.</p><br></li><li><p>Occasional lifting or moving of items weighing up to 10 pounds.</p><br></li><li><p>Regular attendance and punctuality are required.</p><br></li></ul>What Success Looks Like<ul><li><p>Brokers and direct customers receive accurate quotes and prompt responses.</p><br></li><li><p>Charter inquiries convert into bookings that support sales targets and fleet utilization.</p><br></li><li><p>Trips are scheduled and coordinated accurately, with clear updates across teams.</p><br></li><li><p>Customer and broker preferences are documented to support personalized service.</p><br></li><li><p>Changing priorities and after-hours requests are handled efficiently.</p><br></li><li><p>Customers and internal teams view the representative as a dependable and responsive partner.</p><br></li></ul>Opportunity<p>The <strong>Charter Sales Representative</strong> will have the opportunity to contribute directly to revenue growth, customer relationships, and operational execution within a growing private aviation company.</p><br><p>This role offers the chance to collaborate with an experienced team, deepen aviation expertise, and support the continued growth of the charter business.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.<br>Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.<br>Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.</i></p><br><br><br><b>Job title: Medical Representative – Hematology</b><b>Location: Egypt</b><b>Reports to: National Sales Manager - Hematology, Egypt</b><b>Closing date for applications: 21 November 2026</b><p><b>Number of open positions: 4</b></p><br><br><b>Job purpose</b><p>Promote GSK <b>hematology </b>medicines to HCPs through high-quality, compliant scientific engagement, supporting brand strategies and contributing to sales and market-share growth.</p><br><br><br><b>Key accountabilities</b><br><b>Customer Engagement and Scientific Detailing</b><p>Visit targeted HCPs in the territory to provide balanced, evidence-based product information, including hematologists/oncologists and relevant specialists.</p><br><br><p>Deliver approved messages/materials with clear indications, benefits and safety profiles.</p><br><br><p>Tailor discussions to HCP needs; refer unsolicited medical questions to Medical Affairs within governance.</p><br><br><b>Territory and Account Management</b><p>Develop a territory plan aligned with NSM Hematology guidance and brand strategies.</p><br><br><p>Segment and prioritize accounts/HCPs by potential, strategic importance and patient impact.</p><br><br><p>Track call activity, coverage and sales trends; propose corrective actions.</p><br><br><b>Cross-Functional Support</b><p>Collaborate with NSM Hematology, Brand Managers, Medical, Access and Commercial Excellence on initiatives, events and programs.</p><br><br><p>Support patient-centric/access initiatives where appropriate and compliant.</p><br><br><b>Governance, Compliance and Quality</b><p>Ensure activities comply with policies, ABAC, promotional codes and regulations.</p><br><br><p>Use approved materials; follow rules on samples, events and transfers of value.</p><br><br><p>Maintain accurate, timely call/activity/sample records in CRM and approved systems.</p><br><br><b>Insights and Improvement</b><p>Share practice, competitor and access-barrier insights with NSM Hematology and stakeholders.</p><br><br><p>Provide feedback on messages, materials and programs to improve execution.</p><br><br><b>Key interfaces</b><p>Internal: NSM Hematology, Brand Managers, Medical, Access, CGA, Commercial Excellence and relevant commercial teams.</p><br><br><p>External: HCPs, key external experts, hospital/clinic staff and relevant territory stakeholders.</p><br><br><br><b>Required qualifications and experience</b><ul><li>Bachelor's degree in pharmacy, medicine, life sciences or a related field.</li><li>Postgraduate business/marketing qualification is an advantage.</li><li>1-3 years as a medical representative or similar pharmaceutical role, preferably in oncology/hematology or specialty care; fresh graduates may be considered where appropriate.</li><li>Egypt/similar-market experience preferred.</li></ul><br><b>Key capabilities and skills</b><ul><li>Strong communication and interpersonal skills; build credible HCP relationships.</li><li>Scientific understanding of relevant diseases/products and ability to learn new data.</li><li>Territory planning, prioritisation and time management.</li><li>Integrity, ethics and compliance.</li><li>Arabic and English fluency.</li></ul><br><p>#LI-GSK</p><br><br><br><p><b>Skills</b></p><br><br>Customer Centric Selling, Data to Insights, Digital Fluency, Omnichannel, Sales Territory Management, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.<br>Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.<br>Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.</i></p><br><br><br><b>Job title: Medical Representative – Oncology</b><b>Location: Egypt</b><b>Reports to: National Sales Manager - Oncology, Egypt</b><b>Closing date for applications:</b> <b>21 November 2026</b><br><b>Job purpose</b><p>Promote GSK <b>oncology </b>medicines to HCPs through high-quality, compliant scientific engagement, supporting brand strategies and contributing to sales and market-share growth.</p><br><br><br><b>Key accountabilities</b><br><b>Customer Engagement and Scientific Detailing</b><p>Visit targeted HCPs in the territory to provide balanced, evidence-based product information, including hematologists/oncologists and relevant specialists.</p><br><br><p>Deliver approved messages/materials with clear indications, benefits and safety profiles.</p><br><br><p>Tailor discussions to HCP needs; refer unsolicited medical questions to Medical Affairs within governance.</p><br><br><b>Territory and Account Management</b><p>Develop a territory plan aligned with NSM Oncology guidance and brand strategies.</p><br><br><p>Segment and prioritise accounts/HCPs by potential, strategic importance and patient impact.</p><br><br><p>Track call activity, coverage and sales trends; propose corrective actions.</p><br><br><b>Cross-Functional Support</b><p>Collaborate with NSM Oncology, Brand Managers, Medical, Access and Commercial Excellence on initiatives, events and programs.</p><br><br><p>Support patient-centric/access initiatives where appropriate and compliant.</p><br><br><b>Governance, Compliance and Quality</b><p>Ensure activities comply with policies, ABAC, promotional codes and regulations.</p><br><br><p>Use approved materials; follow rules on samples, events and transfers of value.</p><br><br><p>Maintain accurate, timely call/activity/sample records in CRM and approved systems.</p><br><br><b>Insights and Improvement</b><p>Share practice, competitor and access-barrier insights with NSM Oncology and stakeholders.</p><br><br><p>Provide feedback on messages, materials and programs to improve execution.</p><br><br><b>Key interfaces</b><p>Internal: NSM Oncology, Brand Managers, Medical, Access, CGA, Commercial Excellence and relevant commercial teams.</p><br><br><p>External: HCPs, key external experts, hospital/clinic staff and relevant territory stakeholders.</p><br><br><br><b>Required qualifications and experience</b><ul><li>Bachelor's degree in pharmacy, medicine, life sciences or a related field.</li><li>Postgraduate business/marketing qualification is an advantage.</li><li>1-3 years as a medical representative or similar pharmaceutical role, preferably in oncology/hematology or specialty care; fresh graduates may be considered where appropriate.</li><li>Egypt/similar-market experience preferred.</li></ul><br><b>Key capabilities and skills</b><ul><li>Strong communication and interpersonal skills; build credible HCP relationships.</li><li>Scientific understanding of relevant diseases/products and ability to learn new data.</li><li>Territory planning, prioritization and time management.</li><li>Integrity, ethics and compliance.</li><li>Arabic and English fluency.</li></ul><br><p>#LI-GSK</p><br><br><br><p><b>Skills</b></p><br><br>Customer Centric Selling, Data to Insights, Digital Fluency, Omnichannel, Sales Territory Management, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>

<p>The Managed Services Engineer End-User Computing / Microsoft 365 is responsible for resolving escalated Microsoft 365 and modern workplace incidents, changes, and service requests for ZainTECH's Managed Services customers. The role primarily supports the End-User Computing (EUC) pod while also providing Microsoft 365 tenant administration support to the Cloud &amp; Compute (CC) pod.</p> <p>The role plays a critical part in ensuring customer productivity and service continuity across endpoints, Microsoft Intune / Mobile Device Management (MDM), end-user identity, collaboration tools, Teams Voice and Rooms, and printing services. It also supports Exchange Online, Entra ID tenant administration, licensing, and SharePoint Online. Working closely with the Service Desk, Technical Leads, and Microsoft vendor support, the Engineer ensures SLA-compliant service delivery, effective customer communication, and continuous improvement through knowledge documentation and operational runbooks.</p> <p>Responsibilities:</p> <p> End-User Computing &amp; Microsoft 365 Support </p> <ul> <li>Resolve escalated Microsoft Intune / MDM issues, including device enrolment, compliance and configuration policies, Autopilot, application deployment, and certificate profiles.</li> <li>Troubleshoot end-user identity and access issues in Entra ID, including sign-in failures, MFA, Conditional Access impacts, and self-service password resets.</li> <li>Provide technical support for Microsoft Teams, including chat, meetings, calling, Rooms, and Direct Routing, as well as collaboration access across SharePoint Online and OneDrive.</li> <li>Manage customer user onboarding and offboarding processes in accordance with established runbooks, including licensing, mailbox provisioning, device management, and access removal.</li> <li>Troubleshoot Microsoft 365 applications and Outlook client issues escalated by the Service Desk.</li> </ul> <p> Cloud &amp; Compute Microsoft 365 Tenant Administration </p> <ul> <li>Administer Exchange Online, including mail flow, connectors, mailbox and shared mailbox changes, migrations, retention policies, and litigation holds.</li> <li>Manage Microsoft 365 tenant settings, licensing, groups, and external sharing policies in coordination with L3 and Tower Technical Leads for design-related changes.</li> <li>Utilize PowerShell, including Exchange Online and Microsoft Graph, for diagnostics, bulk administrative changes, and automation.</li> </ul> <p> Incident, Request &amp; Change Management </p> <ul> <li>Own escalated incidents and service requests in ServiceNow from assignment through resolution and closure, ensuring compliance with contracted SLAs.</li> <li>Execute standard changes in accordance with established change management processes and raise normal changes for Change Advisory Board (CAB) approval.</li> <li>Open and manage Microsoft support cases on behalf of customers when vendor assistance is required, ensuring timely escalation to L3 teams when necessary.</li> </ul> <p> Customer Communication &amp; Engagement </p> <ul> <li>Maintain regular customer communication throughout incident resolution, providing clear updates, identifying ticket ownership, and confirming the next update timeframe.</li> <li>Validate issue resolution with customers before closing tickets, ensuring service quality and minimizing ticket reopen rates.</li> <li>Communicate professionally and effectively through written correspondence and calls in English and Arabic, as required by GCC customers.</li> </ul> <p> Knowledge Management &amp; Continuous Improvement </p> <ul> <li>Develop and maintain knowledge articles and operational runbooks following recurring incidents and technical issues.</li> <li>Contribute to Root Cause Analyses (RCAs) following major or recurring incidents.</li> <li>Maintain accurate technical documentation throughout troubleshooting and resolution processes to ensure knowledge sharing and repeatability of solutions.</li> <li>Identify opportunities to improve support processes and strengthen knowledge management practices.</li> </ul> <p> Team Collaboration &amp; On-Call Support </p> <ul> <li>Participate in the on-call rotation alongside regular business-hours support coverage.</li> <li>Provide technical guidance and coaching to Service Desk L1 engineers, supporting capability development and the shift-left approach.</li> <li>Collaborate closely with the Team Lead, L3 / Tower Technical Lead, Service Desk, and Microsoft vendor support to ensure effective incident resolution and service delivery.</li> </ul> <p> <em>Our Culture &amp; Code of Conduct:</em> </p> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of enterprise Microsoft 365 support experience at Tier 2 or above, preferably within Microsoft Enterprise / Premier Support, a Managed Service Provider (MSP), or a large enterprise IT team.</li><li>Hands-on experience supporting Exchange Online, Entra ID, SharePoint Online / OneDrive, Microsoft Teams, and Intune.</li><li>Experience using PowerShell for Microsoft 365 administration and troubleshooting.</li><li>Experience working within SLA-driven environments and using ticketing systems, preferably ServiceNow.</li><li>Strong hands-on technical proficiency, with skills rated at least 3/4 in three core technologies: Intune, Entra ID, and Exchange Online / Microsoft 365.</li><li>Familiarity with ServiceNow, N-able, and PAM tools is an advantage.</li><li>Degree in IT, Engineering, or a related field, or equivalent practical experience.</li><li>Required Certifications: Microsoft 365 Certified: Administrator Expert (MS-102), MD-102 (Endpoint Administrator), MS-900, CompTIA A+, or ITIL 4 Foundation.</li><li>Preferred Certifications: AZ-104 , SC-300 (Identity and Access Administrator) , MS-700 / MS-721 (Teams) , AZ-900 , ITIL 4 Foundation.</li></ul>