Automation Jobs

<p><strong>Key Responsibilities:&nbsp;</strong></p><p><strong><em>1) Build &amp; Establish the CMI Function (Foundational Work)&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Design the “operating model” for the CMI function (processes, roles, governance).&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Set up a “roadmap”, covering short-, mid-, and long-term insight needs.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Define standards for:</p><p>a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; data collection quality&nbsp;</p><p>b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reporting cadence / frequency, and templates&nbsp;</p><p>c.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; insights-to-action processes&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Establish relationships with internal teams (e.g., Category, Sales, R&amp;D, Digital, Customer Experience) to ensure insight relevance.</p><p><strong>Outcome:</strong> CMI function becomes a trusted decision-support partner to Marketing and leadership.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong><em>2)</em></strong> <strong><em>Consumer Research &amp; Customer Understanding&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and execute consumer and customer research, such as:&nbsp;</p><p>a.&nbsp;&nbsp; Segmentation Studies&nbsp;</p><p>b.&nbsp;&nbsp; Brand Health Tracking&nbsp;</p><p>c.&nbsp;&nbsp; Brand Equity Research</p><p>d.&nbsp;&nbsp; Journey Mapping</p><p>e.&nbsp;&nbsp; Concept &amp; Product Testing&nbsp;</p><p>f.&nbsp;&nbsp;&nbsp;&nbsp; Pricing and Value Perception Studies&nbsp;</p><p>g.&nbsp;&nbsp;&nbsp; U&amp;A (Usage and Attitudes)</p><p>h.&nbsp;&nbsp; Retail Audit&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate findings into actionable recommendations for:</p><p>a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product positioning and messaging</p><p>b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; New product launches</p><p>c.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Channel and Campaign targeting&nbsp;</p><p>d.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Experience improvements</p><p>e.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Category in-market performance improvements</p><p><strong><em>3) Data Analytics, Measurement &amp; Insights Synthesis&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop insight-driven analytics capabilities by leveraging available data sources (internal + external).&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build &amp; maintain dashboards and reporting for key KPIs such as, but not limited to:&nbsp;</p><p>a.&nbsp;&nbsp; awareness, consideration, preference&nbsp;</p><p>b.&nbsp;&nbsp; brand funnel metrics&nbsp;</p><p>c.&nbsp;&nbsp; NPS / customer satisfaction / complaint drivers (as available from Customer Experience function)&nbsp;</p><p>d.&nbsp;&nbsp; Campaign performance interpretation (linking spending to outcomes, where relevant)</p><p>e.&nbsp;&nbsp; Retail Audit outcomes &amp; insights (e.g.: market shares, distribution, … etc.)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure insights are linked &amp; synthesized into clear narratives, not just data outputs.</p><p><strong><em>4) Propose &amp; Lead Research Strategy with ROI Focus&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommend the right research methods based on business questions and decision timelines.&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create research briefs, manage vendors / agencies, and ensure study quality.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build business cases for research investment and prioritize based on expected impact.</p><p>&nbsp;</p><p><strong><em>5) Stakeholder Enablement &amp; Governance&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Present insights clearly to the CMO and cross-functional teams.&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Run insight forums/workshops (e.g., quarterly “insights &amp; implications” reviews).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish decision guidelines: which KPIs &amp; insights are needed, when, and for which decisions.&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure insights are documented and reusable (knowledge base / playbooks).</p><p></p><p><strong><em>6) Innovation &amp; Continuous Improvement&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously improve insight methods (e.g., adoption of new research tools, faster turnaround approaches).&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay current on best practices in consumer insights and market intelligence.&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Where relevant, introduce automation to reduce manual reporting and speed up insight delivery.</p><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p><strong><em>Education&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor degree in Marketing, Business, Economics, Statistics, Psychology, or a related field&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Master’s degree / MBA / equivalent experience is a plus (not mandatory)</p><p><strong><em>Experience&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 8-10+ years in consumer insights, market research, analytics, or marketing intelligence&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience building or significantly scaling a CMI function&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience working with senior stakeholders and translating findings into strategy</p><p><strong><em>Research &amp; Analytics Skills&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong grounding in research methodologies (quant + qual)&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to design analysis and synthesize findings (not only reporting)&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency with analytics tools and/or BI (e.g., Excel, Power BI, … etc.)&nbsp;</p><p><strong><em>Technical/Tools (Preferred)&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BI &amp; dashboarding tools: Power BI (or equivalent)&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Survey tools: SurveyMonkey (or equivalent)&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data sources: customer panel data, e-commerce analytics, retail audit data, brand tracking tools (where available)</p><p><strong><em>Competencies &amp; Behaviors&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data-to-Insight Translation: ability to turn complex findings into relevant insights</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strategic Thinking: aligns insights to business priorities and timing&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Executive Communication: concise, persuasive presentations to CMO level</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research Rigor: strong quality control and method selection&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Empathy: focuses on consumer needs, motivations, and behaviors</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build-and-Own Mindset: comfortable establishing processes from scratch</p><p>Continuous Improvement: improves speed, quality, and usefulness of insights over time</p></li></ul><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p><strong>As a cybersecurity lead, you will play a key role in protecting Deloitte’s brand, resources, and clients.</strong> You will work across network, endpoint, cloud, and information security helping build and operate effective security so that data protection, privacy, and information security are embedded into everything we do.</p> <p>This is a hands-on role for someone who enjoys turning security requirements into practical protection, collaborating with technical and business teams, learning new technologies, and overcoming complex security challenges.</p> <p>You will take ownership of maintaining the cybersecurity policies and controls to monitor cyber events, ensuring data protection and privacy, and responding to security incidents.</p> <ul> <li>Support the implementation and enforcement of information security policies, standards, and controls across network, endpoint, servers, and cloud environments.</li> <li>Implement and maintain intrusion prevention, web protection, and secure internet access for users and systems.</li> <li>Proactively identify security, privacy, and data protection gaps and drive remediation to completion.</li> <li>Help embed security and data privacy by designing new technology, projects, and business initiatives.</li> <li>Maintain clear security documentation, standards, procedures, and evidence to support security governance, audit, and compliance.</li> <li>Promote a strong security and data privacy culture helping teams to understand their role and responsibility in protecting Deloitte’s brand and business.</li> </ul> <h4>Connect to your skills and professional experience</h4> <h5>Essentials</h5> <ul> <li>7+ relevant years of experience.</li> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>Professional experience in cybersecurity and network security.</li> <li>Strong hands-on experience across network, endpoint, server, cloud, and information security.</li> <li>Proven experience with Netskope, web security, and cloud security.</li> <li>Strong experience in Palo Alto firewalls and security policies management including implementation and troubleshooting.</li> <li>Practical experience with anti-virus and endpoint protection solutions.</li> <li>Solid understanding of intrusion prevention systems and network security controls.</li> <li>Experience in security event monitoring, incident response, and security investigations.</li> <li>Strong understanding of data protection, privacy, information security, and security risk management.</li> <li>Understanding security by design and privacy by design principles.</li> <li>Collaborate naturally and communicate effectively with technical and business teams.</li> <li>Relevant certifications such as CISSP, CISM, or equivalent.</li> <li>English language fluency.</li> </ul> <h5>Desirables</h5> <ul> <li>Experience in cloud security and cloud-native firewalls.</li> <li>Knowledge of GDPR and other data protection regulations.</li> <li>Knowledge of ISO 27001 and information security management practices.</li> <li>Experience in security automation and scripting.</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on those matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p><strong>Location: Cairo, Egypt</strong></p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p></p><p></p>

<p><strong>Your role</strong></p> <p>Responsibilities</p> <p>Mobilisation &amp; Governance</p> <ul> <li>Administer &amp; oversee Autodesk Construction Cloud (ACC) (Docs, Model Coordination, Issues, Transmittals) workspaces and folder structures.</li> <li>Establish and oversee adherence to project BEP addendum for construction &amp; as-built phases.</li> <li>Define acceptance criteria for LOD 400 and LOD 500 deliverables.</li> <li>Oversee adherence of the same.</li> <li>Working knowledge on client CDEs / EDMS such as Aconex, A-site</li> </ul> <p>Model Coordination &amp; QA/QC (Construction LOD 400)</p> <ul> <li>Run weekly federations and clash detection using Navisworks Manage.</li> <li>Review Contractor shop models/drawings for conformance.</li> <li>Track clash metrics and publish coordination reports.</li> <li>Enforce model health and data integrity.</li> <li>Support site team in chairing BIM Coordination Meetings and record actions.</li> </ul> <p>Vendor/Trade Integration</p> <ul> <li>Onboard specialist vendors into ACC and validate workflows.</li> <li>Coordinate fabrication models and vendor point-clouds.</li> </ul> <p>As-Built &amp; Handover (LOD 500)</p> <ul> <li>Run as-built capture process including support towards site verification.</li> <li>Validate LOD 500 deliverables for completeness.</li> <li>Compile Handover Information through ACC.</li> </ul> <p>Information Management Training and support</p> <ul> <li>Support site engineers and Contractors on ISO 19650 workflows.</li> <li>Run model/data audits and issue non-conformance reports.</li> </ul> <p><strong>Key Skill Requirements</strong></p> <ul> <li>A good understanding of the data, information management including compliance to ISO 19650 standards.</li> <li>Sound knowledge in engineering design and in assisting engineering disciplines in with Self/Inter and Multi-disciplinary design coordination and quality compliance.</li> <li>Good knowledge of authoring tools from key software vendors such as Autodesk, Bentley, Rhino, Trimble in delivery of multi-disciplinary projects.</li> <li>Proficient knowledge of model federation and design co-ordination platforms such as Navisworks, BIM Track or Revizto for performing tasks like clash management, model walkthroughs, issue tracking and management.</li> <li>Proficient knowledge of Common Data Environment (CDE) such as ACC, BIM360, ASITE or ProjectWise.</li> <li>Good knowledge of data visualization/analytics platforms such as PowerBI.</li> <li>Knowledge of automation tools such as Dynamo is desirable.</li> <li>Knowledge of information management uses such as construction sequencing (4D), quantity take-offs (5D), extended reality (VR+AR).</li> <li>A grounded understanding of construction quality processes.</li> <li>Demonstrable ability to develop technical documentation for Information Management.</li> <li>Good verbal and written communication skills.</li> <li>Well versed in coordination and collaboration with all stakeholders.</li> <li>Proficient in problem-solving and critical thinking.</li> <li>Must have developed Information Management documents e.g. Pre- and Post-BEP, federation strategy, Level Of Information Need, responsibility matrix etc.</li> <li>Understanding of MIDP/TIDP is a must.</li> <li>Demonstrate a thorough understanding of engineering principles and spatial coordination.</li> </ul> <p><strong>About you</strong></p> <p>Requirements</p> <p>Essential</p> <ul> <li>10 to 15 years total experience in Buildings BIM; 5+ years in GCC construction-stage coordination, minimum 2 years experience in Middle East region.</li> <li>Minimum 2 years experience in digital delivery of complex, multidisciplinary project (Information Management/BIM).</li> <li>Expert in Revit (A/S/MEP), Navisworks Manage, and Autodesk Construction Cloud.</li> <li>Proven track record delivering LOD 400 and LOD 500 BIM deliverables.</li> <li>Strong grasp of information management and CDE administration.</li> <li>Excellent written/spoken Arabic and English.</li> <li>Demonstrable experience of working with various stakeholders (such as but not limited to contractors, consultants, PMCs, vendors and clients.</li> <li>Good working knowledge of LOD PHONE_NUMBER industry standard.</li> </ul> <p>Desirable</p> <ul> <li>Dynamo fundamentals, BCF/IFC workflows, 4D/5D awareness.</li> <li>Quality Assurance / Model Health toolsets, laser-scan to BIM exposure, COBie/asset data structuring.</li> <li>Contractor s experience is advantageous with an understanding of driving project digital delivery from design, construction to handover stage.</li> </ul> <p>BIM Software Skills</p> <p>Essential</p> <ul> <li>Autodesk Revit (Architecture, Structure, MEP)</li> <li>Navisworks Manage</li> <li>Autodesk Construction Cloud (Docs, Model Coordination, Issues, Transmittals)</li> </ul> <p>Desirable</p> <ul> <li>Dynamo</li> <li>IFC/BCF workflows</li> <li>Model health auditing tools</li> </ul> <p>Educational Qualifications</p> <ul> <li>Minimum: Bachelor s degree in architecture/civil/MEP (or equivalent).</li> <li>Autodesk Certified Professional (Revit) preferred.</li> <li>Information Management certification by a relevant institution e.g. BRE, Operam Academy, RICS etc is desirable.</li> </ul> <p>Rewards &amp; benefits</p> <p>Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes:</p> <ul> <li>Comprehensive life insurance coverage</li> <li>Medical insurance for you and your dependents</li> <li>Annual leave balance in accordance with local labour law</li> <li>Flexible and hybrid work solutions</li> <li>Opportunity for local and global internal transfers</li> <li>Company gratuity scheme</li> <li>Discretionary bonus program</li> <li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li> </ul> <p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p> <p>ences.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>10 to 15 years total experience in Buildings BIM; 5+ years in GCC construction-stage coordination, minimum 2 years experience in Middle East region.</li> <li>Minimum 2 years experience in digital delivery of complex, multidisciplinary project (Information Management/BIM).</li> <li>Expert in Revit (A/S/MEP), Navisworks Manage, and Autodesk Construction Cloud.</li> <li>Proven track record delivering LOD 400 and LOD 500 BIM deliverables.</li> <li>Strong grasp of information management and CDE administration.</li> <li>Excellent written/spoken Arabic and English.</li> <li>Demonstrable experience of working with various stakeholders (such as but not limited to contractors, consultants, PMCs, vendors and clients.</li> <li>Good working knowledge of LOD PHONE_NUMBER industry standard.</li> <li>Dynamo fundamentals, BCF/IFC workflows, 4D/5D awareness.</li> <li>Quality Assurance / Model Health toolsets, laser-scan to BIM exposure, COBie/asset data structuring.</li> <li>Contractor s experience is advantageous with an understanding of driving project digital delivery from design, construction to handover stage.</li> <li>Autodesk Revit (Architecture, Structure, MEP)</li> <li>Navisworks Manage</li> <li>Autodesk Construction Cloud (Docs, Model Coordination, Issues, Transmittals)</li> <li>Dynamo</li> <li>IFC/BCF workflows</li> <li>Model health auditing tools</li> <li>Bachelor s degree in architecture/civil/MEP (or equivalent).</li> <li>Autodesk Certified Professional (Revit) preferred.</li> <li>Information Management certification by a relevant institution e.g. BRE, Operam Academy, RICS etc is desirable.</li> </ul>

<p><br></p><p>This is for 10th of Ramadan Plant Cairo Egypt. The Head of Supply Chain Egypt will be responsible for leading and managing the full spectrum of supply chain operations for the Egypt business unit of a multinational company. This includes overseeing material handling engineering, supply planning, customs and compliance, and material planning follow-up/call-off processes, while driving operational efficiency, cost optimization, and cross-functional alignment. The ideal candidate brings a strong strategic mindset, deep operational knowledge, and proven leadership capabilities in managing complex, multi-functional supply chain environments.</p><p>What you ll do:</p><ul><li>Supply Chain Management<ul><li>Support the development and execution of supply chain activities in line with company goals in Egypt.</li><li>Coordinate daily supply chain operations, including material handling, planning, customs processes, and inventory management.</li><li>Act as a link between local teams and regional/global supply chain stakeholders to ensure smooth communication and execution.</li></ul></li><li>Material Handling &amp; Engineering<ul><li>Manage material handling operations to support efficient production and warehouse activities.</li><li>Identify opportunities to improve material flow, warehouse layouts, and operational safety.</li><li>Support automation and process improvement initiatives where applicable.</li></ul></li><li>Supply Planning &amp; Material Management<ul><li>Oversee supply planning activities to maintain appropriate inventory levels and ensure material availability.</li><li>Follow up with suppliers on material deliveries to avoid shortages and production disruptions.</li><li>Work closely with procurement and production teams to respond effectively to changes in demand.</li></ul></li><li>Customs &amp; Trade Compliance<ul><li>Ensure compliance with local import/export regulations and company policies.</li><li>Coordinate with customs authorities, brokers, and relevant stakeholders to support timely clearance of shipments.</li><li>Monitor customs activities and help resolve issues that may impact material availability.</li></ul></li><li>Operational Performance &amp; Continuous Improvement<ul><li>Track supply chain performance using key metrics such as delivery performance, inventory levels, and lead times.</li><li>Support process improvement and cost optimization initiatives across supply chain operations.</li><li>Use available systems and data to support operational decision-making and reporting.</li></ul></li><li>Team Management &amp; Development<ul><li>Lead and support the supply chain team in achieving operational objectives.</li><li>Promote teamwork, accountability, and continuous improvement.</li><li>Provide guidance, training, and performance feedback to help team members develop their skills and capabilities.</li></ul></li></ul><p>Who you are:</p><ul><li>Bachelor s degree in supply chain management, Engineering, or a related field; MBA or postgraduate degree is a strong advantage.</li><li>15+ years of progressive experience in supply chain management within a multinational or industrial environment.</li><li>Strong background in material handling systems, supply and material planning, and customs operations.</li><li>Solid understanding of ERP systems (preferably Oracle), planning tools, and supply chain analytics.</li><li>Proven experience leading cross-functional teams and large-scale operational improvements.</li><li>Excellent communication, negotiation, and stakeholder management skills.</li></ul><p>Core Competencies:</p><ul><li>International. You enjoy working in a truly global environment and you like to deliver in cross-functional teams;</li><li>Strategic. You have demonstrated strategic thinking, have strong analytical skills and ability to see the big picture;</li><li>Business acumen. You have a proven track record of displaying strong business understanding and you are able to evaluate risks/opportunities making skilled business decisions;</li><li>Team player. You have exceptional collaboration skills, proven ability to form strong cross-functional relationships with varying business partners;</li><li>Good listener and communicator. You have great communication skills and you have the ability to convince, influence and motivate others in a complex matrix organization;</li><li>Self-starter. You are keen for new experience, responsibility and accountability. You are self-driven, problem-solver with a proven track record of delivering great results;</li><li>Agile. You like working in a fast moving environment, being open to new opportunities and evolving priorities and flexible in the way you deliver against strict deadlines and dealing with ambiguity. You manage every shifting priorities;</li><li>Energy. You are passionate about what you do and able to transmit that energy to your team. Challenges are there to be overcome!</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in supply chain management, Engineering, or a related field; MBA or postgraduate degree is a strong advantage.</li><li>15+ years of progressive experience in supply chain management within a multinational or industrial environment.</li><li>Strong background in material handling systems, supply and material planning, and customs operations.</li><li>Solid understanding of ERP systems (preferably Oracle), planning tools, and supply chain analytics.</li><li>Proven experience leading cross-functional teams and large-scale operational improvements.</li><li>Excellent communication, negotiation, and stakeholder management skills.</li><li>International. You enjoy working in a truly global environment and you like to deliver in cross-functional teams;</li><li>Strategic. You have demonstrated strategic thinking, have strong analytical skills and ability to see the big picture;</li><li>Business acumen. You have a proven track record of displaying strong business understanding and you are able to evaluate risks/opportunities making skilled business decisions;</li><li>Team player. You have exceptional collaboration skills, proven ability to form strong cross-functional relationships with varying business partners;</li><li>Good listener and communicator. You have great communication skills and you have the ability to convince, influence and motivate others in a complex matrix organization;</li><li>Self-starter. You are keen for new experience, responsibility and accountability. You are self-driven, problem-solver with a proven track record of delivering great results;</li><li>Agile. You like working in a fast moving environment, being open to new opportunities and evolving priorities and flexible in the way you deliver against strict deadlines and dealing with ambiguity. You manage every shifting priorities;</li><li>Energy. You are passionate about what you do and able to transmit that energy to your team. Challenges are there to be overcome!</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>MashreqBank</strong></span></p><br><p><span>JOB DESCRIPTION</span></p><br><span><span><strong>1</strong></span></span><p><span><span><strong>Job Title</strong></span></span></p><br><p><span><span>Program Manager, GTB Digital Transformation - PMO</span></span></p><br><p><span><span><strong>Department</strong></span></span></p><br><p><span><span>IBG - GTB - PMO</span></span></p><br><br><p><span><span><strong>Position Name&nbsp;</strong></span></span></p><br><p><span><span>Manager, GTB Digital Transformation - PMO.IBG - GTB&nbsp;</span></span></p><br><p><span><span><strong>Position ID</strong></span></span></p><br><br><p><span><span><strong>Incumbent No.</strong></span></span></p><br><p><span><span><strong>Incumbent Name</strong></span></span></p><br><br><span><span><strong>Group</strong></span></span><p><span><span><strong>Job Number</strong></span></span></p><br><br><span><span><strong>2</strong></span></span><span><span><strong>Job Purpose</strong></span></span><br><p><span>Responsible for end-to-end Project Management Activities related to a large scale Transformation Project and all the related Initiatives defined as pillars of the program.&nbsp;</span></p><br><p><span>The role delivers Project Management Outputs for the Transformation Program centralizing business, functional, operational and technical aspects of the Program.&nbsp;</span></p><br><p><span>The role requires the incumbent to plan, manage, execute, track and implement complex corporate banking functional and technology solutions including complex projects, and ensure delivery in line with customer expectation – internal and external-, within the base-lined schedule, budget and scope parameters; including but not limited to overseeing the testing strategy and execution, quality and compliance controls, and production stability after change movement.</span></p><br><br><span><span><strong>3</strong></span></span><span><span>Dimensions</span></span><br><p><span>Operating Budget</span></p><br><p><span>Number of Staff</span></p><br><br><p><span>Capital Exp. Budget</span></p><br><p><span>Other</span></p><br><br><span><span><strong>4</strong></span></span><span><span>Key Result Areas</span></span><br><p><span>On top of the agenda is the creation of the Program Master Plan which has to incorporate all the initiatives defined as pillars of the program</span></p><br><p><span>Each Initiative should have a concrete Project Plan that will be part of the Consolidated Transformation Project Master Plan.</span></p><br><p><span>Defining - for each Initiative as well as for the consolidated plan - the milestones and necessary activities/tasks to be performed, proper allocation of resources and responsibilities, timelines, dependencies, critical paths and contingency actions for deviations.</span></p><br><p><span>Agreeing the master plan with stakeholders and presenting recommendations to the Steering Committee.</span></p><br><p><span>Should be able to coordinate the Plan executions including all steps of the process.</span></p><br><p><span>The steps to include the design, development, testing, roll out and stabilization.</span></p><br><p><span>Should be able to include activities that will complement the Transformation Program eg the building blocks of an Ecosystem</span></p><br><p><span>Should manage collaboration of the business case that will support the Program, its development and approval, also including Finance teams to provide the necessary funding. Each activity should be tracked in line with budget approved.</span></p><br><p><span>Reporting is a critical activity that should be performed with the highest standards, should be accurate, timely and well organized</span></p><br><p><span>Vendor Management: to be totally connected with all vendors participating in the program, coordinating their activities and outputs.</span></p><br><p><span>Should design the necessary project plans to engage customers in the process, following the defined customer journey initiative</span></p><br><p><span>Execute the Front to Back digitalization initiative, coordinating all the necessary areas of the Bank that should participate and contribute on it, including front, middle and back office</span><span>Facilitate the necessary project plans to assure a proper and integral integration of the ongoing digital initiatives of the bank to assure consistency and to avoid duplication of efforts.</span></p><br><p><span>The role has a Global Scope, to properly coordinate the participation of all the countries where the Bank has decided to implement the solution.</span></p><br><p><span>Should take ownership of each Governance instance defined to conduct the Program, including Steering Committees, Project and Working ones, as well as all working meetings that includes internal and external people participating in each of the initiatives of the program</span></p><br><p><span>The Governance Management includes the organization of the sessions, identification of the representatives of each area involved in the project, the preparation of the documents/materials for each session, the animation, the minutes, the identification of the action items, the reporting of the progress, deviation and mitigated actions. Also post sessions each action defined has to be tracked.</span></p><br><p><span>Provide extensive leadership in digital technology, including Continuous Delivery, Cloud Strategy, automation and key technology / vendor selections</span></p><br><p><span>Work closely with vendors to ensure solutions are technically compliant</span></p><br><p><span>Provide leadership and knowledge on agile implementation methodologies</span></p><br><p><span>Engage in Functional and technical solution design, build/integration, testing, deployment, and maintenance of end-to-end solutions which meet business needs</span></p><br><p><span>Engage and partner with the business to understand requirements, ensure alignment to the strategy, principles and reference architecture, and assist in shaping the solution to achieve this</span></p><br><p><span>Keep up-to-date on new technology, standards, protocols and tools in areas relevant to the rapidly changing digital environment</span></p><br><p><span>Provide solutions and technology leadership across a range of corporate banking technologies including, but not limited to, Mobile/Web Frameworks, Portals, Web Content Management and Collaboration Platforms</span></p><br><p><span>Manage program and stakeholders from various business and Operations functional areas.</span></p><br><br><span><span><strong>5</strong></span></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><p><span>Interact with stakeholders from business, enabling units, 3rd party representatives, and senior management.</span></p><br><p><span>Adhere to project management, information controls and security frameworks/procedures, including change and incident management process.</span></p><br><p><span>Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.</span></p><br><p><span>Ensure management is informed of risks, issues, project/activity status, and team accomplishments.</span></p><br><p><span>Brief teams on important project, operational and organizational issues.</span></p><br><p><span>Recognize team achievements and share success, promoting high performing teams.</span></p><br><br><br><span><span><strong>6</strong></span></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span>Balance conflicting requirements and needs of team members and project stakeholders for optimal outcome.</span></p><br></li><li><p><span>Full compliance with the change management process for all production rollouts.</span></p><br></li><li><p><span>Provide cost effective, business friendly and quality technology solutions which should ensure scalability and stability</span></p><br></li><li><p><span>Provide innovative approaches to Business problems by utilizing existing applications</span></p><br></li><li><p><span>Test and Release Management Disciplines</span></p><br></li><li><p><span>Problem and Incident Management</span></p><br></li><li><p><span>Change Control Disciplines</span></p><br></li><li><p></p></li></ul> </div>

<p>We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. About TMF Group TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group s teams in 120 offices. Discover the Role It is an area experiencing significant growth in TMF, thus providing an opportunity for great career development.</p><p><strong>Key Responsibilities</strong></p><p><strong>Position Summary</strong> The Accounting &amp; Tax Senior Executive is responsible for managing and reviewing accounting, financial reporting, tax compliance, accounts payable, and regulatory support services for a portfolio of clients. The role requires strong technical knowledge, sound judgment, and the ability to independently handle complex client matters while ensuring compliance with local laws, tax regulations, and TMF quality standards. The Senior Executive is also expected to support junior team members, coordinate with internal and external stakeholders, and contribute to process improvement and client service excellence.</p><p><strong>Key Responsibilities</strong></p><p><strong>Accounting &amp; Financial Reporting</strong></p><ul><li>Manage and review monthly bookkeeping activities in accordance with local GAAP and applicable client reporting requirements.</li><li>Review and validate financial transactions, including AR, AP, payments, receipts, fixed assets, depreciation, accruals, provisions, and prepayments.</li><li>Prepare, review, and analyze monthly financial reports and reporting packages, including Balance Sheet, Income Statement, Trial Balance, General Ledger, Bank Reconciliations, and client-specific management reports.</li><li>Ensure accuracy, completeness, and timely delivery of financial reports in line with agreed service levels and internal quality standards.</li><li>Lead coordination with auditors and support the preparation of annual statutory financial statements and audit requirements.</li></ul><p><strong>Tax Compliance</strong></p><ul><li>Review and Lead the submission of the recurring tax filings, including VAT, Corporate Income Tax, Withholding Tax, salary tax, stamp tax, and other applicable tax declarations.</li><li>Review tax computations and reconciliations to ensure accuracy and compliance with local tax laws and deadlines.</li><li>Guide on the required tax registrations and regulatory reporting requirements and other statutory submissions as applicable.</li><li>Monitor filing deadlines, coordinate tax payments, and maintain proper evidence of submissions and settlements.</li><li>Lead any tax inspections, tax audits, and authority inquiries for the clients to ensure preparing required reconciliations, schedules, and supporting documentation and handle all communications with the tax inspectors.</li></ul><p><strong>Accounts Payable, Cash Management &amp; Controls</strong></p><ul><li>Lead the process of reviewing supplier invoices and payment requests, and ensure approval workflows to ensure compliance with client policies and local requirements.</li><li>Oversee payment processing through client banking platforms and maintain proper documentation and audit trails.</li><li>Review bank reconciliations, vendor reconciliations, and payment records to identify and resolve discrepancies on a timely basis.</li><li>Strengthen internal controls over payment cycles, cash management, and client authorization procedures.</li></ul><p><strong>Client Service, Advisory &amp; Stakeholder Management</strong></p><ul><li>Act as a key point of contact for assigned clients on accounting and tax computation and regulatory requirements.</li><li>Provide practical guidance to clients on local accounting and tax compliance requirements, escalating complex matters where required.</li><li>Maintain strong client relationships by ensuring timely responses, proactive follow-up, and clear communication of risks, deadlines, and deliverables.</li><li>Coordinate with internal teams, auditors, legal advisors, banks, tax authorities, and external consultants to support client deliverables.</li><li>Keep clients and internal stakeholders informed of relevant regulatory, tax, and compliance updates.</li><li>Serve as an effective technical point of contact for escalations and client dissatisfaction matters.</li></ul><p><strong>Team Support &amp; Process Improvement</strong></p><ul><li>Review work prepared by junior team members and provide technical guidance, coaching, and feedback as needed.</li><li>Support workload planning, task prioritization, and monitoring of deliverables for assigned clients.</li><li>Identify process gaps, recommend improvements, and contribute to standardization of accounting, tax, and reporting procedures.</li><li>Ensure proper documentation, filing, and knowledge transfer in accordance with internal procedures and quality standards.</li><li>Support the enhancement and automation of existing t</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Commerce, or a related field.</li><li>8-12 years of relevant experience in accounting, financial reporting, bookkeeping, tax compliance, and client service.</li><li>Strong knowledge of local accounting standards, tax regulations, statutory filing requirements, and regulatory compliance procedures.</li><li>Deep understanding of VAT, corporate tax, withholding tax, payroll tax, e-invoicing, and tax inspection procedures.</li><li>Advanced Excel skills and strong analytical, reconciliation, and problem-solving capabilities.</li><li>Strong communication skills with the ability to manage client relationships and coordinate with multiple stakeholders.</li><li>Ability to manage multiple clients, prioritize tasks, meet deadlines, and work effectively under pressure.</li><li>Experience in professional services, outsourcing, or multinational environments is preferred.</li><li>Professional certification or progress toward certification such as CPA, ACCA, CMA, or equivalent is an advantage.</li></ul><p>What's in it for you?</p><p>Pathways for career development</p><ul><li>Work with colleagues and clients around the world on interesting and challenging work.</li><li>We provide internal career opportunities, so you can take your career further within TMF.</li><li>Continuous development is supported through global learning opportunities from the TMF Business Academy.</li></ul><p>Making an impact</p><ul><li>You'll be helping us to make the world a simpler place to do business for our clients.</li><li>Through our corporate social responsibility program, you'll also be making a difference in the communities where we work.</li></ul><p>A supportive environment</p><ul><li>Strong feedback culture to help build an engaging workplace.</li><li>Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.</li><li>We're looking forward to getting to know you!</li></ul>

<p>Are you ready to make it happen at Mondelēz International? Join our mission to lead the future of snacking. Make it possible.</p><p>You will manage a team of material and supply planners in a category, ensuring that mid- to long-term production/material plans are in place for your assigned plants/lines in line with approved business plans.</p><p>How you will contribute:</p><ul><li>Prepare short and long-term end-to-end supply chain plans for items produced internally and externally for further review and approvals</li><li>Manage, coach and develop a team</li><li>Meet your KPIs including (but not limited to) meeting or exceeding customer fill rate, delivering finished goods inventories at or below target levels and meeting waste objectives</li><li>Work closely with internal and external manufacturing, marketing, sales, materials, and replenishment functions to deliver the category's goals</li><li>Deliver performance against approved master and detailed schedules and long-range plans (including capacity considerations) and material requirement plans using system tools</li><li>Be part of the construction of the supply review and escalating issues</li><li>Support and implement improvements in the planning arena to improve customer fill rate, inventory targets and waste reduction to meet company KPIs</li><li>Participate in and/or lead supply review meetings</li></ul><p>What you will bring:</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>Comprehensive supply chain, economic, financial or logistics experience and strong business acumen ideally within an FMCG/CPG environment</li><li>Open to learn new ways of working and willing to be hands-on in using data and systems</li><li>Experience in driving supply review and participation in an IBP cycle</li><li>Able to influence cross-functional teams, working on the key priorities and improving the plan</li><li>Able to build effective teams</li><li>Knowledgeable about leading practice supply planning and end-to-end supply chain concepts</li><li>Excellent problem-solving, analytical, and verbal and written communication skills</li></ul><p>More about this role:</p><p>Own the continuous improvement of the End-to-End Planning organization's operating model by driving governance, capability, performance management, planning maturity, executive decision support, and digital enablement, enabling operational leaders to focus on delivering business results.</p><p>What extra ingredients you will bring:</p><ul><li><strong>Planning Performance Management:</strong> Design KPIs, build early warning indicators, monitor trends, identify planning risks, and drive management routines.</li><li><strong>Governance &amp; Planning Standards:</strong> Improve governance, process compliance, master data quality, planning system adoption (APO, O9, etc.), and standardize planning practices.</li><li><strong>Capability Development:</strong> Build capability roadmaps, planning playbooks, best practices, stakeholder management capability, and leadership development.</li><li><strong>Executive Decision Support:</strong> Consolidate cross-category insights, prepare executive reviews, develop risk summaries, translate ambiguity into recommendations, and support business planning cycles.</li><li><strong>Digital &amp; Planning Transformation:</strong> Lead planning workstreams, support digital initiatives, automation, reporting, and analytics.</li><li><strong>Continuous Improvement:</strong> Identify recurring weaknesses, drive improvement initiatives, track implementation, and measure impact.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree of Supply Chain Management, Logistics, Business Administration, Management, Engineering or any relevant field.</p><p>Job specific requirements:</p><ul><li>10 years in Supply Chain Planning, IBP, Planning Transformation, or Planning Excellence.</li><li>Strong operational planning background combined with transformation experience.</li><li>Experience leading cross-functional improvement; influencing without authority.</li><li>Strong knowledge of APO, O9, SAP IBP or equivalent</li><li>Experience designing governance frameworks, KPIs, and management systems.</li><li>Strategic thinking, systems thinking, executive communication, influencing without authority.</li><li>Organizational capability building, analytical problem solving, change leadership, planning transformation, and digital mindset.</li></ul><p>Work schedule: Full-Time</p><p>No Relocation support available</p><p>Business Unit Summary:</p><p>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes, Tang powdered beverage, Chiclets and Trident gum and Halls candy.</p><p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p>Job Type: Regular</p><p>Supply Planning (MPS - scheduling - MRP)</p><p>Customer Service &amp; Logistics</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Comprehensive supply chain, economic, financial or logistics experience and strong business acumen ideally within an FMCG/CPG environment</li><li>Open to learn new ways of working and willing to be hands-on in using data and systems</li><li>Experience in driving supply review and participation in an IBP cycle</li><li>Able to influence cross-functional teams, working on the key priorities and improving the plan</li><li>Able to build effective teams</li><li>Knowledgeable about leading practice supply planning and end-to-end supply chain concepts</li><li>Excellent problem-solving, analytical, and verbal and written communication skills</li><li>10 years in Supply Chain Planning, IBP, Planning Transformation, or Planning Excellence.</li><li>Strong operational planning background combined with transformation experience.</li><li>Experience leading cross-functional improvement; influencing without authority.</li><li>Strong knowledge of APO, O9, SAP IBP or equivalent</li><li>Experience designing governance frameworks, KPIs, and management systems.</li><li>Strategic thinking, systems thinking, executive communication, influencing without authority.</li><li>Organizational capability building, analytical problem solving, change leadership, planning transformation, and digital mindset.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing company focused on strengthening its digital presence and creating consistent customer experiences across multiple marketing channels. As the company continues to expand its marketing efforts, they are seeking a hands-on <strong>Full-Cycle Marketing Generalist</strong> to support social media, email marketing, CRM management, customer communication, SEO, and performance reporting.</p><br>Role Overview<p>The <strong>Full-Cycle Marketing Generalist</strong> will support the day-to-day execution of digital marketing initiatives across social media, email marketing, CRM management, customer engagement, and SEO.</p><br><p>This is a hands-on, execution-focused role for someone who understands digital marketing fundamentals and is comfortable managing multiple channels simultaneously. The Digital Marketing Specialist will maintain content calendars, execute email campaigns, manage customer information within Zoho CRM, engage with customers across digital channels, support SEO initiatives, and track marketing performance.</p><br><p>The ideal candidate is organized, detail-oriented, proactive, and capable of independently executing marketing activities while identifying opportunities to improve customer engagement and overall digital performance.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesSocial Media Management &amp; Community Engagement<ul><li><p>Manage social media content calendars and publishing schedules.</p><br></li><li><p>Create, organize, schedule, and publish content across relevant social media platforms.</p><br></li><li><p>Maintain a consistent brand presence and ensure content is published on time.</p><br></li><li><p>Monitor social channels and engage with followers, customers, and online communities.</p><br></li><li><p>Respond professionally to comments, messages, and customer interactions.</p><br></li><li><p>Identify opportunities to strengthen audience engagement and customer relationships.</p><br></li><li><p>Monitor social media performance and provide insights for future improvements.</p><br></li></ul>Email Marketing<ul><li><p>Execute email marketing campaigns from planning through deployment.</p><br></li><li><p>Build, schedule, and manage customer email communications.</p><br></li><li><p>Support audience segmentation and targeted email campaigns.</p><br></li><li><p>Maintain organized and accurate email lists and customer information.</p><br></li><li><p>Monitor email performance metrics and identify opportunities for optimization.</p><br></li><li><p>Support ongoing customer engagement through email marketing initiatives.</p><br></li></ul>CRM Management &amp; Customer Communication<ul><li><p>Manage and maintain customer information within <strong>Zoho CRM</strong>.</p><br></li><li><p>Ensure CRM records remain accurate, organized, and up to date.</p><br></li><li><p>Track customer interactions and engagement activities.</p><br></li><li><p>Support marketing workflows and customer communication processes within the CRM.</p><br></li><li><p>Identify opportunities to improve CRM organization and marketing execution.</p><br></li><li><p>Communicate directly with customers through appropriate digital channels and provide timely, professional responses.</p><br></li></ul>Digital Marketing &amp; Campaign Support<ul><li><p>Support broader digital marketing campaigns and initiatives.</p><br></li><li><p>Assist with content planning, campaign execution, and marketing coordination.</p><br></li><li><p>Collaborate with internal teams to ensure marketing activities align with business priorities.</p><br></li><li><p>Identify opportunities to improve customer acquisition and engagement.</p><br></li><li><p>Stay informed about digital marketing trends and best practices.</p><br></li><li><p>Help maintain organized and scalable marketing workflows and processes.</p><br></li></ul>SEO &amp; Website Support<ul><li><p>Provide light SEO support for website and content initiatives.</p><br></li><li><p>Assist with keyword research and content optimization.</p><br></li><li><p>Support website content updates designed to improve search visibility.</p><br></li><li><p>Apply basic SEO principles to digital content.</p><br></li><li><p>Collaborate on content improvements that contribute to organic growth.</p><br></li></ul>Reporting &amp; Performance Tracking<ul><li><p>Monitor marketing performance across digital channels.</p><br></li><li><p>Track social media engagement, email performance, customer interactions, and overall campaign effectiveness.</p><br></li><li><p>Maintain organized marketing reports and performance updates.</p><br></li><li><p>Identify trends and opportunities based on marketing data.</p><br></li><li><p>Provide practical insights and recommendations to improve future marketing activities.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years of experience</strong> in digital marketing, marketing coordination, or a related role.</p><br></li><li><p>Experience managing social media content, scheduling, and community engagement.</p><br></li><li><p>Experience executing email marketing campaigns.</p><br></li><li><p>Experience managing customer information and activities within a CRM platform.</p><br></li><li><p>Experience supporting multi-channel digital marketing campaigns.</p><br></li><li><p>Experience communicating directly with customers through digital channels.</p><br></li><li><p>Experience supporting basic SEO or website optimization initiatives is preferred.</p><br></li></ul>Skills<ul><li><p>Hands-on experience with <strong>Zoho CRM</strong> or a comparable CRM platform.</p><br></li><li><p>Strong understanding of social media content management, scheduling, and community engagement.</p><br></li><li><p>Experience using email marketing platforms to build, schedule, and monitor campaigns.</p><br></li><li><p>Familiarity with marketing automation workflows.</p><br></li><li><p>Basic understanding of SEO, keyword research, content optimization, and website updates.</p><br></li><li><p>Familiarity with marketing analytics and reporting tools.</p><br></li><li><p>Ability to monitor digital marketing performance and translate results into practical recommendations.</p><br></li><li><p>Strong customer communication and engagement skills.</p><br></li><li><p>Strong organizational and time-management skills with the ability to manage multiple marketing activities simultaneously.</p><br></li><li><p>Strong attention to detail and consistent follow-through.</p><br></li><li><p>Ability to independently manage day-to-day marketing responsibilities while collaborating with internal stakeholders.</p><br></li></ul>What Success Looks Like<ul><li><p>Social media channels are consistently managed, scheduled, and engaging.</p><br></li><li><p>Content calendars and publishing schedules remain organized and current.</p><br></li><li><p>Email campaigns are executed accurately and contribute to customer engagement.</p><br></li><li><p>Zoho CRM data remains organized, accurate, and useful for marketing activities.</p><br></li><li><p>Customer communications are handled professionally and efficiently.</p><br></li><li><p>SEO and website updates contribute to improved digital visibility.</p><br></li><li><p>Marketing performance is consistently tracked and translated into useful insights.</p><br></li><li><p>Marketing processes become increasingly organized, efficient, and scalable.</p><br></li><li><p>Day-to-day digital marketing activities are executed independently and reliably.</p><br></li></ul>Opportunity<p>This role offers the opportunity to gain hands-on ownership across several areas of digital marketing while directly supporting customer engagement and business growth.</p><br><p>The <strong>Full-Cycle Marketing Generalist</strong> will work across social media, email marketing, CRM management, customer communication, SEO, and reporting, making this an ideal opportunity for a well-rounded marketer who enjoys execution, organization, and improving the customer experience across multiple digital channels.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p><h4>Reporting to the Global Workforce Management Lead</h4> <p>The Workforce Planning Analyst is responsible for leading and managing the end-to-end headcount planning lifecycle, ensuring effective resource allocation and workforce capacity management across both inbound and back-office operations within a global insurance environment.</p> <p>This role plays a critical part in aligning workforce capacity with business demand, enabling operational efficiency, service excellence, and sustainable growth. The position offers high visibility across Operations, Human Resources, Finance, and Strategic Program teams, requiring strong stakeholder management and analytical capabilities.</p> <h4>What you do</h4> <h4>Capacity planning & resource management</h4> <p>Responsibilities will include, but are not limited to:</p> <ul> <li>Manage the Global Capacity Model, driving both short-term and long-term workforce planning processes across a complex, global insurance operation.</li> <li>Partner closely with Senior Operational Leaders, Human Resources, Finance, and Strategic Program teams to ensure the effective delivery of workforce planning activities and hiring strategies.</li> <li>Develop and provide workforce allocation recommendations across multiple regulated workstreams, balancing service quality, productivity, customer outcomes, and cost efficiency.</li> <li>Identify, assess, and mitigate capacity risks by managing workforce dependencies across multiple sites, functions, and geographic locations.</li> <li>Clearly communicate workforce risks, constraints, dependencies, and scenario impacts to key stakeholders, ensuring alignment and proactive decision-making.</li> <li>Participate in global customer service initiatives and business transformation projects to support evolving operational requirements and growth.</li> <li>Drive continuous improvement through the development, standardisation, and automation of workforce planning processes and reporting.</li> <li>Maintain accurate headcount reporting and analytics, including workforce movements, attrition trends, skill requirements, and channel performance across multiple regions.</li> <li>Collaborate with business stakeholders to develop and implement workforce risk mitigation and contingency strategies.</li> </ul> <h4>Team support & continuous improvement</h4> <ul> <li>Support cross-functional projects and strategic initiatives as required.</li> <li>Mentor and support the wider Workforce Management team by sharing best practices, developing analytical capability, and promoting continuous learning.</li> <li>Proactively identify risks to production capacity and develop effective contingency plans to minimise business impact.</li> </ul> <h4>AI readiness</h4> <ul> <li>Operate effectively in a technology-enabled environment leveraging artificial intelligence (AI), machine learning, advanced analytics, and cloud-based solutions.</li> <li>Apply data-driven insights responsibly and in line with Allianz Partners' standards for data governance, information security, compliance, and ethical AI usage.</li> </ul> <h4>What you bring</h4> <p>To be successful in this role, you will have:</p> <ul> <li>3+ years' experience in Workforce Management within a contact centre or service operations environment.</li> <li>2+ years' experience in capacity planning, forecasting, or workforce strategy.</li> <li>Experience working with Workforce Management platforms such as Verint, Aspect, IEX, or similar solutions.</li> <li>Strong analytical skills, including data modelling, statistical analysis, forecasting methodologies, and data visualisation.</li> <li>Advanced proficiency in Microsoft Excel and reporting tools such as Power BI and Access.</li> <li>Experience using SQL or other data querying languages is highly desirable.</li> <li>Ability to analyse complex datasets and identify performance trends, risks, and long-term improvement opportunities.</li> <li>Experience developing and presenting workforce scenarios, capacity plans, and strategic recommendations to senior leadership.</li> <li>Strong stakeholder management skills with the ability to influence decisions through data-driven insights.</li> </ul> <h4>Behavioural competencies</h4> <p>The successful candidate will demonstrate:</p> <ul> <li>A customer-centric mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving and critical-thinking abilities.</li> <li>A results-oriented approach with a focus on delivering measurable outcomes.</li> <li>Ownership, accountability, and a proactive attitude towards responsibilities.</li> <li>Exceptional attention to detail and accuracy.</li> <li>Strong collaboration skills, while also being comfortable working independently.</li> <li>The ability to perform effectively under pressure and consistently meet tight deadlines and service commitments.</li> <li>Excellent organisational and prioritisation skills.</li> <li>The ability to influence stakeholders and lead through expertise, credibility, and example.</li> <li>A continuous improvement mindset, with a passion for innovation and operational excellence.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or agency submissions. We only work with recruitment partners included in our approved supplier network and operating under a formal agreement. Any unsolicited applications submitted by agencies will not be considered.</p> <h4>What we offer</h4> <p>Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.</p> <p>We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged.</p> <p>Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to provide you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.</p> <h4>About Allianz Group</h4> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p>Join Us</p><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do</p><p>Lead the Solution Architecture function for Vodafone Financial Services, acting as the technology authority across fintech products including Payments, Cards, Tokenization, Soft POS, BNPL, Savings, Insurance, and Settlement &amp; Reconciliation. Responsible for defining architecture strategy, leading a team of solution architects, designing scalable microservices-based solutions, aligning technology roadmaps with business and Vodafone Group objectives, governing architecture standards, and ensuring successful delivery of secure, resilient, and innovative fintech platforms.</p><p>Who you are</p><p>Role: Managing a group of architects in Financial Services domain. Act as architecture and design authority across fintech products in IT organization. Leading Solution architect team for all Vodafone financial services. Responsible of designing full-edged solutions for the below Services: Cards, Tokenization, Soft POS, Payments, Settlement &amp; Recon, BNPL, Savings &amp; Insurance. Responsible of aligning Fintech and IT roadmaps with group strategy and guidelines. In charge of resolving Technology disagreements among different IT teams. Responsible of auditing/review IT processes and solution. Instruct/follow up on delivery teams to modify them according to IT strategy. Lead design for major business and technology projects across IT/Fintech in a way that directly impact revenue, cost saving initiatives and NPS. Translate the business requirements in to technology requirements. Lead Vodafone Group activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group Products &amp; Services related architecture initiatives within Vodafone Egypt in a way that suit local targets and strategies. Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized. Authorized to take necessary decisions to resolve technical conflicts among different delivery functions. Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements. Develops detailed programming instructions to solve business problems through automation support. Craft the code standards for our products. Use modern software architecture techniques and technologies to design , develop distributed, fault-tolerant solutions Create and maintain the architecture documents. Provide technical guidance to development teams.. Building FinTech platform and make use of microservices architecture.</p><p>Not a perfect fit?</p><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>What's in it for you</p><p>Core competencies, knowledge and experience: Engineering or computer science Bachelor degree. Engineering master degree is a plus. At least 7+ years technical experience in IT. Fintech and Payments experience. Hands-on knowledge of Microservices, big data technologies, containers, API designing and implementation. Software engineering and Design-Patterns. Microservices architecture &amp; distributed systems Proven Business acumen/Solid business analysis skills. Must have worked in at least 2 different Technology areas before. Vendor background is a plus. Solid development/database knowledge. Must have technical / professional qualifications: Strong decision making/leadership capabilities. Strong problem-solving skills. Helicopter view identifying key information and patterns. Innovativeness and ability to generate viable alternatives out of challenging situations. Proven ability to work in virtual teams</p><p>Who we are</p><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering or computer science Bachelor degree. Engineering master degree is a plus. At least 7+ years technical experience in IT. Fintech and Payments experience. Hands-on knowledge of Microservices, big data technologies, containers, API designing and implementation. Software engineering and Design-Patterns. Microservices architecture &amp; distributed systems Proven Business acumen/Solid business analysis skills. Must have worked in at least 2 different Technology areas before. Vendor background is a plus. Solid development/database knowledge. Must have technical / professional qualifications: Strong decision making/leadership capabilities. Strong problem-solving skills. Helicopter view identifying key information and patterns. Innovativeness and ability to generate viable alternatives out of challenging situations. Proven ability to work in virtual teams</p>

<p>Project description DXC-Luxoft is an industry-leading software integrator and solution house for automotive OEMs and suppliers. There are millions of cars on the road today with solutions designed by DXC-Luxoft. DXC-Luxoft is currently supporting several German OEMs in building their next-generation battery-electric vehicle platforms. We help industrializing, integrating and testing the platform and functional software, especially during critical integration phases approaching start-of-production. For expanding our business offering in the European market, we seek to establish experienced automotive engineers. DXC-Luxoft is happy to receive applications from self-motivated and self-disciplined applicants who communicate well, like to work in teams, and are highly motivated to bring value to our automotive customers. For the successful candidate we offer the opportunity to enhance and develop your career with the following benefits: Join a highly competent and motivated international team Apply your talent into creating the mobility solutions of the future Gain hands-on experience working with well-recognized customers Personal growth and promotion options Make an impact on the overall growth of DXC-Luxoft Our interesting project connected with cutting edge automotive technologies.</p><ul><li>Develop and communicate the test strategy, Test Plan.</li><li>Track and prepare the report of testing activities.</li><li>Create test processes and procedures, templates and provide them to the testing team. Keeps all documents up to date.</li><li>Bring improvements to the testing process.</li><li>Responsible for defining a defect management process.</li><li>Enforce adherence to the company's Quality processes and procedures.</li><li>Ensure the timely delivery of different testing milestones.</li><li>Continuous monitoring, mentoring and training of Testing team members.</li><li>Support a positive work environment that promotes customer service, quality, innovation and teamwork. Motivate team.</li><li>Establish effective communication with the Functional testing team.</li><li>Prepares/updates the metrics dashboard.</li><li>Create the necessary reports and make reviews for the prepared reports from the test engineers.</li><li>Development of the tracking of defined software testing activities, including monitoring of these test activities.</li><li>Development of dashboards in Jira or in Confluence.</li><li>Routing of all relevant information to the relevant interfaces such as project management, integration management, error management, steering test management, etc.</li><li>Coordination with the senior test manager of Customer (Steering Test Manager) regarding project-relevant specifications or, if necessary, changes to project-relevant specifications (e.g. functional experience/function availability, etc.)</li><li>Monitoring and supporting the feature teams with regard to ensuring all necessary prerequisites and all required test resources in coordination with integration management.</li><li>Checking for completeness of the functional scope on the basis of the project plan (portfolio).</li><li>Assistance in creating and updating timelines.</li><li>Supervision of the feature team test teams with regard to the timely completion of all relevant test activities regarding the defined software test activities.</li><li>Supervision and technical support of the feature team test teams with regard to test case creation regarding the defined software test activities, based on applicable guidelines.</li><li>Supervision and technical support of the feature team test teams with regard to test case execution regarding defined software testing activities, based on applicable guidelines.</li><li>Tracking of all relevant software, requirements and test artifacts for quality, consistency and bi-directional traceability between test and requirement artifacts or other attributes defined by applicable guidelines.</li><li>Escalation of critical deviations and steering to the appropriate committees.</li><li>Tracking of the results of the defined software test activities at ART &amp; team level, including ensuring completeness and availability.</li><li>Tracking and communication of defects and blockers, defined software test activities at ART &amp; team level to the relevant interfaces such as project management, integration management, error management, steering test management, etc.</li><li>Regular reporting of all results achieved in the course of defined software testing activities at ART &amp; team level based on applicable guidelines Participation in discussions and presentations regarding the defined software testing activities at ART &amp; team level with all stakeholders in coordination with the senior test manager of Customer (Steering Test Manager)</li><li>Conducting regular coordination meetings with all relevant feature team test teams.</li><li>Conduct lessons learned from a test management perspective for the project scopes with the Feature Team Test Team.</li><li>Regular status reports and coordination with Customer's Steering Test Manager.</li><li>Support in the creation, elaboration and adaptation of test strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science or related field. Academic degree.</li><li>Working experience in IT 5 years min.</li><li>Test Management experience.</li><li>Jira / Confluence administration Advanced or Expert.</li><li>English level Proficient C1</li><li>Proven experience in testing in Automotive domains.</li><li>Advanced understanding of testing life-cycle.</li><li>Advanced experience in test processes.</li><li>Excellent understanding of the different testing levels and their scope.</li><li>Excellent understanding of the testing types and testing techniques.</li><li>Understanding and proven track record of experience working in SW development management.</li><li>Understanding of Automation strategies.</li><li>Good understanding of software development methodologies (Waterfall, V-Model, Agile, Lean development)</li><li>Good understanding of ASPICE best practices to ensure manageability, reliability, and deliverables.</li><li>Advanced communication skills (verbal and written).</li><li>Strong negotiation skills.</li><li>Excellent problem-solving skills. Foresee potential issues and risks and come up with solutions.</li><li>Ability to work collaboratively.</li><li>Excellent organizational skills, detail-oriented with proven ability to track and support a project throughout its life cycle.</li><li>Good experience with juggling priorities.</li><li>Customer centric mindset</li><li>Project management experience could be an advantage.</li><li>Full lifecycle project experience could be an advantage.</li><li>Using Agile and SAFe frameworks could be an advantage.</li><li>ISTQB Test Management Level certification.</li></ul>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>What this job involves:</h4> <p>As a Building Operations Engineer at JLL, you'll play a critical role in our Integrated Facility Management business line on our Amazon account dedicated team, managing hard services and providing essential support to ensure efficient and effective site operations. Reporting to the Facilities Manager and working as part of the overall Facilities Team, you'll be responsible for creating and maintaining planned maintenance regimes for client assets while managing supplier relationships and tracking utility usage to minimize environmental impact. This dynamic position requires you to handle everything from trouble ticket responses and stock management to small project management and regulatory compliance, making you an integral part of delivering exceptional facility management services. This role offers the opportunity to work with cutting-edge building systems and technologies while contributing directly to JLL's reputation for operational excellence on high-profile corporate environments. By joining our collaborative team, you'll advance your career in facilities management while making a meaningful impact on building performance and client satisfaction through innovative solutions and meticulous attention to detail.</p> <h4>What your day-to-day will look like:</h4> <ul> <li>Create and maintain planned maintenance regimes for client assets while following up on landlord-planned maintenance and attending to unplanned maintenance activities</li> <li>Respond to trouble ticket requests within agreed SLAs while managing and tracking building operations stock including bulbs, filters, and power supplies</li> <li>Conduct site inspections with facility team members covering daily cleaning, HVAC systems, and landscaping while managing moves, adds, changes including desk assignments and furniture management</li> <li>Oversee small project management activities including budget creation and activity planning for site improvements, refurbishments, renovations, and expansions</li> <li>Coordinate with multiple stakeholders including Deskside/IT, Global Telecom, Global Security, Global A/V, and security guards to ensure seamless operations</li> <li>Track utility usage (electric, water, gas) and develop innovative ideas to reduce environmental impact while liaising with regulatory bodies and safety groups</li> <li>Manage daily health and safety issues including maintaining regular scheduled meetings, records of fire and safety teams, fire drills, safety equipment, and training programs</li> </ul> <h4>Required qualifications:</h4> <ul> <li>Diploma or degree level education in technical discipline (Engineering, Building Services, or related field)</li> <li>Valid electrical license certification as required for the role</li> <li>Knowledge of statutory and regulatory maintenance requirements for client assets and contract management</li> <li>Previous experience working in high-profile corporate environments with demonstrated problem-solving and decision-making abilities</li> <li>Excellent written and verbal communication skills with proficiency in spreadsheet and word processing applications</li> <li>Qualification to manage a technical team with strong interpersonal and leadership capabilities</li> <li>Customer-focused approach with attention to detail and assertive communication style</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Previous reception or hospitality experience in professional environments</li> <li>Experience with building automation systems and facility management software</li> <li>Background in project management and budget development for facility improvements</li> <li>Knowledge of environmental sustainability practices and energy management systems</li> <li>Experience coordinating with multiple vendors and service providers</li> <li>Understanding of HVAC, electrical, and plumbing systems in commercial buildings</li> <li>Familiarity with health and safety regulations and emergency response procedures</li> </ul> <h4>Location:</h4> <p>Onsite – Cairo, EGY</p> <p>At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.</p> <p>JLL is an equal opportunity employer committed to diversity and inclusion.</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.</p></p><p></p>

<p> <b>ABOUT UNILEVER</b> <br>With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people we believe that when our people work with purpose, we will create a better business and a better world.<br>At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don t believe in the one size fits all approach and instead we will equip you with the tools you need to shape your own future.<br> <br>Unilever has created Unilever s Digital Marketing, Media and Commerce (DMC) Function that is a seamlessly integrated media buying, social influence, digital commerce function to drives Unilever Power Brands functional and emotional messages to consumers within its different regional clusters.<br> <br> <b>JOB PURPOSE</b> <br>Unilever NALI Media Team is looking for Content &amp; Influencer Marketing experts to drive the Others Say vision for its iconic brands. As opposed to Brand Say marketing where the speaker is the brand, Others Say leverages the voices of others to amplify brand messages to authentically build credibility and trust with its audience to drive business and communications goals. NALI Digital Content Hub Lead role is an exciting role to lead digital excellence, creative technology, social community growth and work very closely with the rest of the brand managers and Media teams to shape and land the key projects in innovative and impactful ways setting the strategic creative social agenda. this role will work to design and uplevel communities and purpose communications for focus brands by building Influencer plans and crafting unmissable content.<br> <br> <b> The Design communications function is focused on:</b> <br>1. Developing and ensuring implementation of the brands external communications, PR &amp; Influencer Marketing strategy<br>2. Creating a yearly integrated strategic communications plan for the brands social pages, developing brands' online persona<br>3. Partnering with the brand marketing teams on their campaigns, Media Leads &amp; / or new core/innovation launches developing specific plans and assets<br>4. Developing the brand statements and keeping them up to date<br>5. Leading the Others Say measurement and developing the tools<br> <br> <b>WHAT WILL YOUR MAIN RESPONSIBILITIES BE</b> <br> Act as Content champion and strategic social creative driver within the Media Team.<br> Step up, support development and delivery of best-in-class Digital, &amp; Social Advertising, Needs Content, Social Commerce, Digital Commerce Content, Local Influencer Management (where appropriate).<br> Support the media head in setting prioritization and full utilization of Cairo Hub work flow and resources.<br> Play active role in DMC Content Community, sharing learnings, case studies, challenges, and opportunities.<br> Champion creative &amp; content innovation, partnering agencies and platforms to deliver learnings from learning agenda driven pilots &amp; experiments.<br> Ensure implementation of Unilever best practice creative process, compliance across all project deliveries, directing agency partners.<br> Act as DMC expert in Creative Automation, and other relevant creative and content technology platforms that are essential to the DMC scope.<br> Contribute to creating brand Earned and Paid Influencer Marketing strategies<br> Own projects including campaigns, playbooks &amp; guidelines, and delivering content relevant for in country execution<br> Craft unforgettable hooks, culture, science and purpose content to inspire Others Say partners and drive brand credentials including press dossiers (copy and beautiful design), press releases, digital press releases, editorial and still life beauty visuals, reactive Q&amp;A s, spokesperson identification, identification of purpose credentials and science claims<br> Contribute to the creation of Others Say events and meet-ups with influencers<br> Build measurement into every plan to benchmark success and gain insights for future plans<br> Work with agencies as needed to execute with clarity on the R&amp;R between in-house team and agencies<br> As part of the One Unilever DMC - you will be asked to contribute to X-functional projects to help drive the Others Say agenda within the business and create new needed capabilities<br> Building the brand network of allies: agencies, influencers, editors, etc.<br> Manage local agency partners and coordinate with Brand teams in specific markets.<br> Help create bespoke content with influencers based on design teams guidance for their campaigns<br> Manage local Earned &amp; Paid Influencer budgets with brand team inclusive of: agency budgets, paid media dedicated to Others Say.<br> Leading creative transformation such as modular adaptation and being visionary in setting an AI and creative technology roadmap for the category (leading pilots and sharing learnings in the brand communities &amp; DMC s).<br> The role is expected to lead this agenda and continue to unlock the potential to make Unilever brands a cult set of brands across different social media channels respecting the different natures of those. They will lead the social media strategy and execution as it pertains to building communities and developing partnerships to extend digital reach, working with digital specialists and brand managers across the globe to achieve this.<br> Responsible for building brand communities through partnering the right creators, creative social strategy and creating different networks for our different brands.<br> The role will also be overseeing this and play an instrumental role in expanding the network of creators we collaborate with.<br><br></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <p>Support and maintain IT systems, including servers, Citrix environments, databases, applications, and printing services. Troubleshoot technical issues, monitor system performance, perform regular maintenance and backups, and provide Level 2 support to users. Work closely with internal teams and vendors to ensure smooth daily operations, system reliability, and continuous improvement of IT services.</p> <h4>Who you are</h4> <h4>Key responsibilities</h4> <ol> <li><strong>Infrastructure & system administration</strong><br> Assist in the administration and maintenance of Windows and Linux servers.<br> Monitor system health, availability, and performance using enterprise monitoring tools.<br> Perform routine system maintenance, patching, and software updates.<br> Support backup, recovery, and disaster recovery activities.<br> Maintain system documentation, configuration records, and operational procedures.</li> <li><strong>Citrix & virtual desktop infrastructure (VDI)</strong><br> Support the administration of Citrix Virtual Apps & Desktops environments.<br> Assist in managing StoreFront, Delivery Controllers, Citrix ADC (NetScaler), and machine catalogs.<br> Create and maintain Delivery Groups, Machine Catalogs, and Citrix policies.<br> Troubleshoot user access, performance, and connectivity issues.<br> Support software deployment and image updates using MCS/PVS.<br> Escalate complex issues to senior engineers when required.</li> <li><strong>Enterprise printing infrastructure</strong><br> Support enterprise printing solutions, print servers, and printer management.<br> Install and configure printers, print queues, and printer drivers.<br> Troubleshoot printing issues and user access problems.<br> Assist in maintaining Follow-Me Printing and document management integrations.<br> Coordinate with vendors for hardware replacement and issue resolution.</li> <li><strong>SQL Server & database support</strong><br> Assist in administering Microsoft SQL Server environments.<br> Monitor SQL Server health, disk space, and database performance.<br> Perform scheduled backup and restore activities.<br> Support SQL Server patching and maintenance activities.<br> Execute basic SQL queries and assist with database troubleshooting.<br> Work with application teams to resolve database-related incidents.</li> <li><strong>Enterprise application support</strong><br> Provide Level 2 technical support for enterprise applications.<br> Assist with application installation, configuration, and deployment activities.<br> Support application integrations with databases and infrastructure components.<br> Troubleshoot application issues and coordinate with vendors when necessary.<br> Maintain application configuration and operational documentation.</li> <li><strong>Service operations</strong><br> Respond to incidents, service requests, and operational alerts within agreed SLAs.<br> Participate in change implementation following organizational change management procedures.<br> Perform daily operational health checks and preventive maintenance.<br> Maintain accurate incident records and update knowledge base articles.<br> Support root cause analysis by collecting logs and technical information.</li> <li><strong>Collaboration & continuous learning</strong><br> Work closely with senior system administrators, application teams, and vendors.<br> Participate in infrastructure projects and system upgrades.<br> Continuously develop technical knowledge through training and certifications.<br> Follow IT security policies, operational procedures, and compliance requirements.<br> Contribute ideas for process automation and service improvement.</li> </ol> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <h4>Qualifications required</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or related field.</li> <li>0–3 years of experience in IT Infrastructure or System Administration.</li> <li>Basic understanding of Windows Server administration.</li> <li>Familiarity with Active Directory, DNS, DHCP, and Group Policy.</li> <li>Basic knowledge of Citrix Virtual Apps & Desktops is an advantage.</li> <li>Basic knowledge of Microsoft SQL Server administration.</li> <li>Exposure to Linux operating systems is preferred.</li> <li>Understanding of networking fundamentals (TCP/IP, DNS, VPN, Firewalls).</li> <li>ITIL Foundation certification is an advantage.</li> <li>Microsoft or Citrix certifications are considered a plus.</li> </ul> <h4>Skills & knowledge</h4> <ul> <li>Basic knowledge of Windows Server administration.</li> <li>Understanding of Active Directory, Group Policy, DNS, and DHCP.</li> <li>Familiarity with Citrix Virtual Apps & Desktops environments.</li> <li>Basic knowledge of Microsoft SQL Server backup, restore, and monitoring.</li> <li>Understanding of virtualization technologies such as VMware or Hyper-V.</li> <li>Basic PowerShell and SQL scripting knowledge.</li> <li>Good troubleshooting and analytical skills.</li> <li>Strong willingness to learn new technologies.</li> <li>Good communication and teamwork skills.</li> <li>Ability to prioritize tasks and work in a fast-paced environment.</li> <li>Customer-focused with a proactive approach to problem solving.</li> <li>Understanding of ITIL concepts, including Incident, Change, and Problem Management.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <h4>Together we can.</h4></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b><u>New Business Specialist (BES) </u></b></p><br><p><b><u>Bupa Egypt, District 5 Campus, Building B07, Ain Sokhna Road, Egypt, New Cairo 11361</u></b></p><br><p><b>Full Time - Fixed Term (Rolling Contract)</b></p><br><p><b>40 hours per week</b></p><br><p><b>Local Egypt Bonus Scheme</b></p><br><p><b>Hybrid Working (1-2 days per week office working)</b></p><br><p><b>Job Grade: A11 /BES for internals </b></p><br><p><b>We make health happen</b>&nbsp;</p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.<br>&nbsp;<br>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p><b><u>Role Overview</u></b></p><br><p>Ensure a seamless onboarding experience for our customers, brokers and group secretaries by swiftly and accurately carrying out comprehensive enrolment services for BUPA Egypt for all new members /groups and individual.</p><br><p><br>Customer contact will be across all communication channels – phone, email.<br>This is a diverse and skilled customer facing role where you will be responsible for resolving all enrolment queries to the customer’s (including brokers and group secretaries) complete satisfaction without the need to refer the customer on.</p><br><p>Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance, and regulation.<br>You will be an enrolment subject matter expert, putting the customer at the centre of everything you do and using your enrolment knowledge to put forward ideas for the continuous improvement of the customer onboarding experience.</p><br><p><b><u>How&nbsp;you’ll&nbsp;help us make health happen</u></b></p><br><ul><li><p>The role holder will take end to end ownership for the resolution of all customer and internal Bupa Egypt enrolment<br>enquiries. Case manage all queries through to resolution.</p><br></li><li><p>The role holder will accurately maintain and update customer records on the customer management system. Ensure that<br>records are accurately updated whenever a customer makes contact.</p><br></li><li><p>The role holder will obtain all missing information for forms that come into the team directly from the customer/broker/group by telephone/email.</p><br></li><li><p>The role holder will be an expert in inputting member/group details into the operating system accurately within agreed quality levels and service level agreements.</p><br></li><li><p>The role holder will be an expert in processing new groups and individuals from the initial referral from the Sales Department in accordance with our Service Standards and customer expectations.</p><br></li><li><p>To be an expert in all business rules and underwriting rules.</p><br></li><li><p>The role holder will liaise closely with other departments and use sources of reference held in Bupa Egypt and other areas</p><br></li><li><p>To ensure that queries are answered correctly and in full providing the customer with the best possible customer service.</p><br></li><li><p>The role holder will be expected to comply with all regulatory and governance requirements including FRA.</p><br></li><li><p>The role holder will be an expert in identifying gaps &amp; flagging any potential risks in line with our risk management framework to ensure appropriate &amp; regular mitigation is in place.</p><br></li><li><p>The role holder will be working within the agreed service levels, turnaround times and quality</p><br></li></ul><p><b><u>What you'll need:</u></b></p><br><ul><li><p>Graduate level with a medical background is desirable</p><br></li><li><p>Knowledge of insurance and work experience within teams in Financial Services organisation or in a health care sector is<br>desirable</p><br></li><li><p>Knowledge of Python/RPA or any relevant background in automation/onboarding is desirable</p><br></li><li><p>Previous Knowledge of FRA rules and requirements in the insurance field is desirable</p><br></li><li><p>Good spoken and written English is essential</p><br></li><li><p>Multilingual skills would be an advantage</p><br></li><li><p>A track record of achieving and exceeding productivity and quality targets in a high performing team environment</p><br></li><li><p>Proven experience of building and delivering strong customer servicing within a contact centre setting, coupled with<br>experience of case managing customer queries thorough to resolution</p><br></li><li><p>Good communicator and negotiator with some experience of corporate level negotiation</p><br></li><li><p>Track record of ‘treating customers fairly’ and delivering compliant services within a regulatory environment is key.</p><br></li><li><p>Resilience and confidence in own and in Bupa’s ability to succeed</p><br></li><li><p>Acts ethically and honestly in all dealing with customers and colleagues building compliance, authenticity and trust.</p><br></li></ul><p><b><u>Why Bupa?</u></b></p><br><p>We’re&nbsp;a health insurer and provider. With no shareholders, our customers are our focus.&nbsp;Our people are all&nbsp;driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave,&nbsp;caring&nbsp;and responsible in everything we do.&nbsp;</p><br><p>We encourage&nbsp;all of&nbsp;our people to “Be you at Bupa”,&nbsp;we champion diversity, and we understand the importance of our people&nbsp;representing&nbsp;the communities and customers we serve.&nbsp;&nbsp;That’s&nbsp;why we&nbsp;especially&nbsp;encourage applications from people with diverse backgrounds and experiences.&nbsp;&nbsp;</p><br><p>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the&nbsp;minimum&nbsp;criteria for the role.&nbsp;We’re&nbsp;committed to ensuring&nbsp;you’re&nbsp;treated fairly during the recruitment process and offer reasonable adjustments to anyone who may&nbsp;benefit&nbsp;from accommodations to the recruitment process.&nbsp;&nbsp;&nbsp;</p><br><p>If you require&nbsp;information&nbsp;regarding&nbsp;this role in&nbsp;an alternative format,&nbsp;please email:&nbsp;<u>careers@bupa.com</u>&nbsp;</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Administration<p>Locations:</p><br>Egypt - Cairo </div>

<p><br></p><p>Main Benefits: Competitive Salary Health Insurance Gym Membership Flexible Working Hours Continuing Education Opportunities Work from home Team Building Activities Milestone celebrations work anniversaries, birthday celebrations, etc.</p><p>As a Client Support Engineer , you are the first point of contact when our clients need help with our products and often the person who turns a stressful moment into a wow experience. You lead with empathy, tuning in to how each customer is feeling and what success looks like for them. You enjoy solving problems, investigating technical issues, and helping customers succeed. You are naturally curious and analytical, you thrive on finding the root cause of an issue rather than simply treating the symptoms, and you instinctively reach for AI to work faster and smarter. You understand that great support goes beyond answering tickets it means building trust through genuine care, improving internal processes, identifying recurring issues, and contributing to a better product. You'll work closely with Product, Engineering, QA, UX/UI, Implementation, and Customer Success teams to investigate issues, improve workflows, and ensure our clients receive an exceptional experience. We value people who take ownership, enjoy learning new technologies, embrace AI as a core part of how they work, communicate effectively with both technical and non-technical audiences, and are excited to grow their technical expertise. This role offers excellent career growth opportunities into Senior Support, Implementation, QA, Product Management, or Engineering depending on your interests and strengths.</p><p><strong>Desired Candidate Profile</strong></p><h2>About You</h2><p>As a Client Support Engineer , you are the first point of contact when our clients need help with our products and often the person who turns a stressful moment into a wow experience. You lead with empathy, tuning in to how each customer is feeling and what success looks like for them. You enjoy solving problems, investigating technical issues, and helping customers succeed. You are naturally curious and analytical, you thrive on finding the root cause of an issue rather than simply treating the symptoms, and you instinctively reach for AI to work faster and smarter. You understand that great support goes beyond answering tickets it means building trust through genuine care, improving internal processes, identifying recurring issues, and contributing to a better product. You'll work closely with Product, Engineering, QA, UX/UI, Implementation, and Customer Success teams to investigate issues, improve workflows, and ensure our clients receive an exceptional experience. We value people who take ownership, enjoy learning new technologies, embrace AI as a core part of how they work, communicate effectively with both technical and non-technical audiences, and are excited to grow their technical expertise. This role offers excellent career growth opportunities into Senior Support, Implementation, QA, Product Management, or Engineering depending on your interests and strengths.</p><h2>Job Responsibilities</h2><ul><li>Use AI including Claude and Cursor alongside your own investigation to research, troubleshoot, and resolve client-reported issues faster.</li><li>Reproduce client-reported issues in testing environments whenever possible before escalation.</li><li>Analyze application behavior, logs, and available system information to identify root causes.</li><li>Ask targeted questions to quickly understand customer issues through Jira, email, phone, or virtual meetings.</li><li>Provide prompt, accurate, and empathetic updates that keep clients informed and reassured throughout the resolution process.</li><li>Follow up with customers to make sure issues are fully resolved and that they leave the interaction feeling genuinely cared for not just satisfied.</li><li>Prioritize multiple client issues while meeting service level expectations (SLAs).</li><li>Collaborate closely with Product, Engineering, QA, Implementation, and Customer Success teams to resolve customer issues efficiently.</li><li>Create clear, high-quality bug reports including reproduction steps, expected results, actual behavior, screenshots, logs, and supporting evidence.</li><li>Properly document investigations and escalate issues that require engineering support.</li><li>Identify recurring customer issues and proactively recommend long-term improvements.</li><li>Participate in product planning, testing, and release discussions when appropriate to stay informed about upcoming functionality.</li><li>Share client feedback and observations that help improve our products and overall customer experience.</li><li>Create, maintain, and continuously improve internal troubleshooting guides, knowledge base articles, and client-specific technical documentation using AI to keep it clear and current.</li><li>Contribute ideas for process improvements, automation opportunities, and operational efficiencies.</li><li>Apply AI responsibly and creatively across research, documentation, and everyday support to raise both speed and quality and help customers get the most from our AI-powered solutions.</li><li>Stay current with new technologies and product updates, and share what you learn with the team.</li></ul><h2>Job Qualifications</h2><ul><li>2+ years experience in a similar role, preferably within a marketing agency, technology/software company or professional services firm</li><li>Willing to shift regular work schedule to support clients in various time zones</li><li>Proven track record managing client and internal relationships</li><li>Strong understanding of:<ul><li>Working with AI day to day especially Claude and Cursor to investigate issues, research solutions, and draft clear customer communication</li><li>Writing effective prompts, and knowing when to lean on AI versus dig in yourself</li><li>Supporting customers who use our AI-powered solutions and explaining them in plain language</li></ul></li><li>General technical aptitude and genuine curiosity about how software works</li><li>Comfort getting hands-on with web technologies, APIs, and databases or the drive to build that fluency quickly</li><li>Familiarity with HTML/CSS, JavaScript, SQL, REST APIs, and browser developer tools is a plus, not a must</li><li>Experience with:<ul><li>Jira</li><li>API testing tools (Postman or similar)</li><li>Linux Operating System</li><li>Docker Containers</li><li>Git Version Control</li><li>CI/CD concepts (GitLab or GitHub)</li><li>Apple Developer Program</li><li>Google Play Console</li></ul></li></ul><h2>Nice to Have</h2><ul><li>Python</li><li>Django</li><li>React</li><li>Node.js</li><li>Angular</li><li>Shell Scripting</li></ul><h2><br></h2>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us <p>At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture.</p><br> <p>At Assembly we embody three core values:&nbsp;Show Up&nbsp;- actively contribute to a space of personal and collective growth;&nbsp;Make Change&nbsp;- embrace obstacles as opportunities, taking intentional steps to drive positive change; and&nbsp;Win Well&nbsp;- approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact.</p><br> <p>We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence</p><br> Overview <p>Assembly Global Delivery is seeking an accomplished and transformational leader to head its Cairo Global Delivery Hub. This role extends beyond operational leadership- it is responsible for shaping the strategic direction of the Cairo hub, driving business transformation, strengthening partnerships with global business units, and positioning Cairo as a critical capability center within Assembly and the broader Stagwell ecosystem.</p><br> <p>As the senior-most leader for the Cairo hub, the Center Head will champion delivery excellence, governance, organizational maturity, and capability development while partnering closely with regional business leaders to expand services, build future-ready teams, and support the continued growth of Global Delivery.</p><br> <p>The role will serve as the primary escalation point for the Cairo hub and will be accountable for aligning local execution with global business priorities.</p><br> Responsibilities <p><strong>Strategic Site Leadership</strong></p><br> <ul> <li>Lead the overall strategy, performance, and growth of the Cairo Global Delivery Hub in alignment with Global Delivery and business objectives. </li> <li>Position Cairo as a trusted delivery partner for Assembly and Stagwell agencies by expanding capabilities and supporting increasingly complex global assignments. </li> <li>Build a high-performance culture focused on accountability, collaboration, innovation, and continuous improvement. </li> <li>Act as the executive sponsor for all strategic initiatives impacting the Cairo hub. </li> </ul> <p><strong>Business Partnership &amp; Growth</strong></p><br> <ul> <li>Partner closely with Regional Business Unit leaders to understand evolving business priorities and proactively identify new delivery opportunities. </li> <li>Drive adoption of Global Delivery services across regions through trusted business partnerships and consistent execution excellence. </li> <li>Support capability expansion by transitioning higher-value and upstream work into Cairo. </li> <li>Influence stakeholders to leverage Cairo for strategic programs rather than transactional delivery. </li> </ul> <p><strong>Delivery Excellence &amp; Governance</strong></p><br> <ul> <li>Establish a best-in-class operating model focused on delivery excellence, governance, quality, and operational discipline. </li> <li>Drive consistent execution of KPIs, SLAs, quality standards, and governance frameworks across all supported functions. </li> <li>Lead operational reviews with business stakeholders to improve performance, productivity, and customer satisfaction. </li> <li>Ensure delivery risks are proactively managed with robust mitigation and continuity plans. </li> <li>Serve as the senior escalation point for delivery, operational, people, and business-critical matters. </li> </ul> <p><strong>Organizational Transformation</strong></p><br> <ul> <li>Lead organizational change initiatives that improve scalability, efficiency, and business agility. </li> <li>Champion AI, automation, and modern ways of working to simplify operations and enhance productivity. </li> <li>Drive continuous process improvement across delivery functions. </li> <li>Build a culture where innovation and operational excellence become part of everyday work. </li> </ul> <p><strong>People Leadership &amp; Capability Development</strong></p><br> <ul> <li>Build, inspire, and develop a highly engaged, future-ready workforce. </li> <li>Coach leaders and managers to strengthen leadership capability and succession planning. </li> <li>Foster a culture of continuous learning, encouraging employees to pursue certifications, digital skills, and platform expertise. </li> <li>Create clear career pathways that enable employees to take on increasingly strategic and complex assignments. </li> <li>Promote cross-functional collaboration and knowledge sharing across global teams. </li> </ul> <p><strong>Workforce &amp; Capability Planning</strong></p><br> <ul> <li>Develop the organizational structure required to support current and future business demand. </li> <li>Partner with Talent Acquisition and Workforce Planning to ensure the right capabilities are available at the right time. </li> <li>Identify capability gaps and implement structured upskilling initiatives aligned to evolving client and business needs. </li> <li>Drive workforce readiness for emerging technologies, AI-enabled services, and new delivery models. </li> </ul> <p><strong>Stakeholder Management</strong></p><br> <ul> <li>Build trusted relationships with senior leaders across Assembly, Stagwell, and regional business units. </li> <li>Represent Cairo within the Global Delivery leadership team. </li> <li>Act as the executive point of contact for all delivery, operational, and organizational escalations. </li> <li>Communicate business priorities, performance, and transformation progress to executive leadership. </li> </ul> <p><strong>Leadership Expectations</strong></p><br> <p>The successful candidate will:</p><br> <ul> <li>Lead with a transformation mindset. </li> <li>Build strong partnerships across global business functions. </li> <li>Inspire teams through change with clarity and purpose. </li> <li>Raise the maturity of the Cairo hub through governance and operational excellence. </li> <li>Expand Cairo's role from a delivery center to a strategic capability hub. </li> <li>Foster a culture of innovation, accountability, and continuous learning. </li> <li>Champion collaboration across regions while delivering measurable business outcomes. </li> </ul> Equal Opportunities <p>Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.</p><br> </div>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>What this job involves:</h4> <p>As a Building Operations Engineer at JLL, you'll play a critical role in our Integrated Facility Management business line on our Amazon account dedicated team, managing hard services and providing essential support to ensure efficient and effective site operations. Reporting to the Facilities Manager and working as part of the overall Facilities Team, you'll be responsible for creating and maintaining planned maintenance regimes for client assets while managing supplier relationships and tracking utility usage to minimize environmental impact. This dynamic position requires you to handle everything from trouble ticket responses and stock management to small project management and regulatory compliance, making you an integral part of delivering exceptional facility management services. This role offers the opportunity to work with cutting-edge building systems and technologies while contributing directly to JLL's reputation for operational excellence on high-profile corporate environments. By joining our collaborative team, you'll advance your career in facilities management while making a meaningful impact on building performance and client satisfaction through innovative solutions and meticulous attention to detail.</p> <h4>What your day-to-day will look like:</h4> <ul> <li>Create and maintain planned maintenance regimes for client assets while following up on landlord-planned maintenance and attending to unplanned maintenance activities</li> <li>Respond to trouble ticket requests within agreed SLAs while managing and tracking building operations stock including bulbs, filters, and power supplies</li> <li>Conduct site inspections with facility team members covering daily cleaning, HVAC systems, and landscaping while managing moves, adds, changes including desk assignments and furniture management</li> <li>Oversee small project management activities including budget creation and activity planning for site improvements, refurbishments, renovations, and expansions</li> <li>Coordinate with multiple stakeholders including Deskside/IT, Global Telecom, Global Security, Global A/V, and security guards to ensure seamless operations</li> <li>Track utility usage (electric, water, gas) and develop innovative ideas to reduce environmental impact while liaising with regulatory bodies and safety groups</li> <li>Manage daily health and safety issues including maintaining regular scheduled meetings, records of fire and safety teams, fire drills, safety equipment, and training programs</li> </ul> <h4>Required qualifications:</h4> <ul> <li>Diploma or degree level education in technical discipline (Engineering, Building Services, or related field)</li> <li>Valid electrical license certification as required for the role</li> <li>Knowledge of statutory and regulatory maintenance requirements for client assets and contract management</li> <li>Previous experience working in high-profile corporate environments with demonstrated problem-solving and decision-making abilities</li> <li>Excellent written and verbal communication skills with proficiency in spreadsheet and word processing applications</li> <li>Qualification to manage a technical team with strong interpersonal and leadership capabilities</li> <li>Customer-focused approach with attention to detail and assertive communication style</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Previous reception or hospitality experience in professional environments</li> <li>Experience with building automation systems and facility management software</li> <li>Background in project management and budget development for facility improvements</li> <li>Knowledge of environmental sustainability practices and energy management systems</li> <li>Experience coordinating with multiple vendors and service providers</li> <li>Understanding of HVAC, electrical, and plumbing systems in commercial buildings</li> <li>Familiarity with health and safety regulations and emergency response procedures</li> </ul> <p><strong>Location:</strong> Onsite</p> <p>At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.</p> <p>JLL is an Equal Opportunity Employer committed to diversity and inclusion.</p> <p><strong>Location:</strong> On-site – Cairo, EGY</p> <p><strong>Job tags:</strong> GREF</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, including the online application and/or overall selection process, you may request an accommodation through the appropriate channels.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Customer Management <p><strong>Job Sub Function: </strong></p><br><br> Non-Technical Customer Service <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Cairo, Egypt <p><strong>Job Description:</strong></p><br><br> <p><strong>Role Overview:</strong></p><br><br> <p>The Customer Service Associate will report directly to the Customer Service Manager. This role will manage Order-to-Invoice (OTI) process, ensuring customer orders are processed accurately, timely and efficiently from order receipt until invoice generation. This role will also manage the end-to-end distributor claims with stakeholders to drive process improvement, cost-efficiencies and customer satisfaction.</p><br><br> <p><strong>Major Responsibilities:</strong></p><br><br> <ul><li>Working closely with Supply Chain department for order to Invoice process.</li><li>Order creation in SAP once received from counterpart in supply chain.</li><li>Make any required changes in orders when needed.</li><li>Working with Invoice to Cash department for orders credit release process.</li><li>Working with supply chain master data team in setting up any new material code in SAP, for new price setting.</li><li>Responsible for listing and or delisting any product in SAP.</li><li>Run SAP reports that can support in order invoicing process.</li><li>Raising tender contracts for orders creation.</li><li>Sharing invoices with distributors.</li><li>Responsible on SAP invoicing process and sharing the invoices with the shipping team for shipment execution process.</li><li>Raising a new price setup request for Supply chain master data team.</li><li>Act as a link between all stakeholders for resolving claims, managing the E2E process:</li><li>Receive claims from customers and enter them into S-Case management tool in a timely manner, making all necessary integrity and quality checks.</li><li>Month end closing for the accruals.</li><li>Maintain and build strong working relationships with distributors, respond fast and reliably to their questions and claims.</li><li>Manage Claims Automation projects.</li><li>Working with external and Internal Stakeholders to find a solution for Disputed cases.</li><li>Apply knowledge of the relevant SAP functionalities.</li><li>Fulfill all Audit requirements.</li><li>Fulfill Company SOX controls.</li><li>Monthly Customer SOA reconciliation.</li></ul> <p><strong>Main performance measures (Performance Goals)</strong></p><br><br> <ul><li>Claims Resolutions.</li><li>Number of credit notes issued.</li><li>Number of claims logged.</li><li>Claim resolution cycle time.</li><li>Customer Satisfaction.</li><li>Percentage of overdue claims versus total received claims per distributor monthly.</li><li>Percentage of non-solved disputed cases versus total disputed case monthly.</li><li>Order creation within 2 working days from receiving from Supply chain team.</li><li>Run invoice reports to issue the ready invoice twice/three times per day.</li><li>Raising products new price request to Supply chain within 24 hours.</li><li>Experience working with quantitative &amp; qualitative numbers and creating reports</li><li>Experience in SAP</li><li>Expert in Excel</li><li>Excellent communication skills, with clear and concise written communication skills.</li><li>Attention to details and thoroughness</li><li>Managing complexity</li><li>Using Own Initiative</li><li>Strong organizational and execution skills</li><li>Stress Management</li><li>Empathy</li><li>Collaborative team player, committed to strong partnerships and collective success.</li></ul> <p><strong>​</strong><strong>Experience Required: </strong></p><br><br> <p>minimum 3 Years’ experience </p><br><br> <p><strong>Education</strong>: Bachelor Degree of Business or equivalent.</p><br><br> <ul><li>Experience in <strong>Supply Chain and finance</strong> is a plus.· </li><li><strong>Stakeholder collaboration:</strong> Strong ability to build and maintain effective partnerships with internal and external senior stakeholders.</li><li><strong>Language</strong>: English, Arabic.</li><li><strong>Department &amp; Location: </strong>Regional Demand &amp; Supply, Emerging Markets Cairo, Egypt</li><li>Relocation availability: No</li><li><strong>Reports to: </strong>Customer service Manager for MEWA region.</li><li><strong>Main Interactions within the organization: </strong>Supply Chain with all its different functions Finance, Commercial Operations and Value ChainCompliance / Quality</li><li><strong>Leadership Behaviors Required:</strong><em><strong>Guided by our Credo and Purpose, lead with a C.E.O. mindset — Compete, Execute, Optimize — to elevate performance and deliver impact for patients, customers, and teams. Be the C.E.O. of your own work: take ownership, make decisions, and act with accountability.</strong></em></li><li><strong>Credo</strong>: Commitment to Our Credo means embodying its principles in every decision and action.</li><li>Ø Lead by creating the right environment to enable prioritization and achieve organizational outcomes</li><li>Ø Develop people through providing actionable and objective feedback and supporting learning and development opportunities</li><li>Ø Cultivate a workplace where every employee feels a profound sense of belonging and is empowered to thrive <strong>Compete: </strong>Strive to win with integrity. Focus on what matters most, set stretch goals, and prioritize the levers that drive real business impact always with responsibility and compliance. Bring the voice of the customer and patient into everything you do. <strong>Execute:</strong> Deliver with discipline. Be clear on ownership, act with urgency, and use transparent scorecards to track progress. Focus on solving problems, not storytelling.<strong>Optimize: </strong>Improve how we work. Prioritize and simplify where it makes sense, learn continuously, and lead inclusively to build a culture of belonging. Give honest, ongoing and direct feedback — be J&amp;J Direct.</li></ul> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Analytical Reasoning, Business Behavior, Customer Centricity, Customer Intelligence, Customer Service Philosophy, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Data Analysis, Execution Focus, Issue Escalation, Mentorship, Order Processing, Service Excellence, Service Request Management <br> </div>

Mission<br><br>Our mission is to revolutionize existing and new Valeo products, tools and processes by harnessing the power of cutting-edge generative AI. We aim to drive unprecedented efficiency across Valeo product portfolio, reducing development costs and achieving a new level of intelligent automation.<br><br>Through relentless research, we design and build a robust and adaptable AI framework that seamlessly integrates into our current workflow.<br><br>We are committed to fostering a collaborative environment where researchers, engineers, and product teams work in unison to explore innovative solutions. We believe that by strategically integrating AI, we can optimize internal processes, streamline workflows, and drive long-term success within Valeo's existing and new product landscape.<br><br>Through relentless research, we design and build a robust and adaptable AI framework that seamlessly integrates into our current workflow.<br><br>We are committed to fostering a collaborative environment where researchers, engineers, and product teams work in unison to explore innovative solutions. We believe that by strategically integrating AI, we can optimize internal processes, streamline workflows, and drive long-term success within Valeo's existing and new product landscape.<br><br>Responsibilities<br><br>Design, build, and maintain end-to-end features across our AI framework — from backend services and agentic pipelines to the user-facing interfaces that expose them. Develop backend APIs and services that integrate LLMs, agentic workflows, and tool/data integrations. Build and maintain frontend interfaces for internal AI tools and dashboards, working directly with the same APIs you build on the backend. Implement and optimize RAG pipelines and LLM orchestration. Deploy and operate services on cloud infrastructure using containerization, with attention to observability, performance, and reliability in production. Conduct testing at multiple levels (unit, API, load) for the components you build, on both backend and frontend. Document components and contribute to team-wide engineering standards and best practices.<br><br>Education/Training<br><br>B. Sc. in Communication, Mechatronics, Electronics or Computer Engineering. B. Sc. in Computer science<br><br>Professional Experience<br><br>2-5 years of professional software engineering experience. Hands-on experience with both backend and frontend development (e.g., Python/Fast API on the backend, React/Type Script on the frontend) — you should be comfortable owning a feature from an API endpoint through to the UI that consumes it, not backend or frontend alone. Practical, hands-on experience with generative AI / LLM-based systems specifically — e.g., building with LLM APIs, RAG, prompt engineering, or agentic frameworks; general/classical ML or data science experience alone does not substitute for this. Experience with containerization (e.g., Docker).<br><br>Preferred Qualifications<br><br>Experience with a cloud platform (AWS, Azure, GCP, or similar); hands-on experience with Google Cloud Platform (GCP) specifically is a big plus. Experience with an agentic/LLM-orchestration framework such as Google ADK, Lang Chain, Lang Graph, or Crew AI. Familiarity with tool-integration standards such as MCP (Model Context Protocol).