Automation Jobs

<p>Key Responsibilities Your mission is to deliver skilled on-site service that keeps our customers equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager. Perform installation, commissioning, start-up, and operational validation of electric tools and related equipment at customer sites. Execute and deliver the assigned service strategy and maintenance plans effectively to ensure optimal equipment performance and customer satisfaction. Execute and manage Annual Service Agreements (ASAs/AMCs), ensuring compliance with contractual commitments and service standards. Handle customer complaints, including warranty, goodwill, and chargeable service cases, ensuring accurate documentation and timely closure through the QCM database. Provide technical support and troubleshooting across the assigned territory while managing day-to-day service operations efficiently. Ensure adherence to established response time targets and service level agreements (SLAs). Conduct customer training programs to enhance product utilization, improve operational efficiency, and maximize equipment uptime. Collaborate closely with the Service Sales team to ensure successful execution of service contracts, preventive maintenance schedules, and customer support initiatives. Mentor, guide, and support Service Engineers and technicians to ensure effective service delivery and continuous skill development. Manage key accounts and contracted customers, maintaining strong customer relationships and ensuring high levels of customer satisfaction. Conduct customer presentations and technical demonstrations to promote best practices, improve equipment lifecycle performance, and minimize operational downtime. Coordinate with Project and Sales teams to ensure the successful installation, commissioning, and handover of machines assigned to the service function. Analyze technical issues and equipment failures, providing expert guidance and corrective actions to service teams and customers. Ensure compliance with all Safety, Health, and Environmental (SHE) standards and regulations at customer sites and workshops. Identify operational risks and recurring issues, perform root cause analysis (RCA), and implement corrective and preventive actions. Support the Aftermarket Sales team by identifying and generating leads for Annual Maintenance Contracts (AMCs), service agreements, spare parts, and other aftermarket solutions. Demonstrate and maintain strong technical expertise in handheld tools, fixture spindles, pneumatic systems, software products, QAT tools, and associated accessories. Provide regular service activity reports and updates to the Service Team Lead/Supervisor, including customer issues, project status, key risks, and resolution plans.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 3 years of experience in service, maintenance, troubleshooting, or technical support within the automotive, manufacturing, industrial equipment, or related industries. Hands-on experience in the servicing, maintenance, and repair of industrial tools and equipment will be considered an advantage. Proven ability to install, commission, diagnose, and repair equipment at customer sites, ensuring minimal downtime and high service quality. Sound knowledge of PLC systems, automation technologies, and industrial control systems, with the ability to troubleshoot and support automated equipment. Experience working with DC fastening tools, electric tools, or torque-controlled assembly systems is highly desirable. Strong technical problem-solving and root cause analysis skills, with the ability to work independently in field service environments. Ability to read and interpret technical drawings, electrical schematics, and service manuals. Excellent customer service, communication, and interpersonal skills with a proactive approach to issue resolution.</p>

<p>Ensure a seamless onboarding experience for our customers, brokers and group secretaries by swiftly and accurately carrying out comprehensive enrolment services for BUPA Egypt for all new members /groups and individual. Customer contact will be across all communication channels phone, email. This is a diverse and skilled customer facing role where you will be responsible for resolving all enrolment queries to the customer s (including brokers and group secretaries) complete satisfaction without the need to refer the customer on. Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance, and regulation. You will be an enrolment subject matter expert, putting the customer at the centre of everything you do and using your enrolment knowledge to put forward ideas for the continuous improvement of the customer onboarding experience.</p><p>How you ll help us make health happen</p><p>The role holder will take end to end ownership for the resolution of all customer and internal Bupa Egypt enrolment enquiries. Case manage all queries through to resolution. The role holder will accurately maintain and update customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact. The role holder will obtain all missing information for forms that come into the team directly from the customer/broker/group by telephone/email. The role holder will be an expert in inputting member/group details into the operating system accurately within agreed quality levels and service level agreements. The role holder will be an expert in processing new groups and individuals from the initial referral from the Sales Department in accordance with our Service Standards and customer expectations. To be an expert in all business rules and underwriting rules. The role holder will liaise closely with other departments and use sources of reference held in Bupa Egypt and other areas To ensure that queries are answered correctly and in full providing the customer with the best possible customer service. The role holder will be expected to comply with all regulatory and governance requirements including FRA. The role holder will be an expert in identifying gaps &amp; flagging any potential risks in line with our risk management framework to ensure appropriate &amp; regular mitigation is in place. The role holder will be working within the agreed service levels, turnaround times and quality</p><p><strong>Desired Candidate Profile</strong></p><p>Graduate level with a medical background is desirable Knowledge of insurance and work experience within teams in Financial Services organisation or in a health care sector is desirable Knowledge of Python/RPA or any relevant background in automation/onboarding is desirable Previous Knowledge of FRA rules and requirements in the insurance field is desirable Good spoken and written English is essential Multilingual skills would be an advantage A track record of achieving and exceeding productivity and quality targets in a high performing team environment Proven experience of building and delivering strong customer servicing within a contact centre setting, coupled with experience of case managing customer queries thorough to resolution Good communicator and negotiator with some experience of corporate level negotiation Track record of treating customers fairly and delivering compliant services within a regulatory environment is key. Resilience and confidence in own and in Bupa s ability to succeed Acts ethically and honestly in all dealing with customers and colleagues building compliance, authenticity and trust.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</span></p><br> <p><span>Could you be the full-time Senior SCC V&amp;V Engineer in Cairo we’re looking for?</span></p><br><p><span><strong>Your future role</strong></span></p><br> <p><span>Take on a new challenge and apply your engineering expertise in a new cutting-edge field. You’ll report to the SCC V&amp;V Manager and work alongside passionate, motivated, and dedicated teammates.</span></p><br> <p><span>You'll be part of the AMECA SCC team, where the SCC system comprises three subsystems: Automatic Train Supervision (ATS), SCADA, and the security system. You'll specifically contribute to V&amp;V activities related to the SCC subsystem. Day-to-day, you’ll work closely with teams across the business – locally and globally – to ensure excellence in delivery, manage technical challenges, and foster collaboration.</span></p><br> <p><span>You’ll specifically take care of test execution and defect analysis, but also support Factory Acceptance Testing (FAT) activities and Testing &amp; Commissioning (T&amp;C) efforts.</span></p><br> <p><span>We’ll look to you for:</span></p><br> <ul> <li> <p><span>Executing SCC V&amp;V activities from a System Subsystem Requirement Specification (SSRS) perspective</span></p><br> </li> <li> <p><span>Writing and reviewing test specifications and test reports</span></p><br> </li> <li> <p><span>Configuring test bench environments</span></p><br> </li> <li> <p><span>Managing defects through change requests</span></p><br> </li> <li> <p><span>Analyzing detected defects and suggesting corrective solutions</span></p><br> </li> <li> <p><span>Executing automatic and manual tests using simulators and analyzing the results</span></p><br> </li> <li> <p><span>Providing progress reporting</span></p><br> </li> <li> <p><span>Supporting T&amp;C and performing FAT activities</span></p><br> </li> </ul> <p><br><span><strong>All about you</strong></span></p><br> <p><span>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:</span></p><br> <ul> <li> <p><span>A degree or equivalent in Electrical Engineering, Electronics Engineering, or Control and Automation Engineering</span></p><br> </li> <li> <p><span>Fundamental knowledge of programming, including Python and SQL</span></p><br> </li> <li> <p><span>Experience with both Linux and Windows operating systems</span></p><br> </li> <li> <p><span>Fluency in the English language</span></p><br> </li> <li> <p><span>Strong analytical capabilities to identify defects and suggest corrective solutions</span></p><br> </li> <li> <p><span>Teamwork skills and transparency in communication</span></p><br> </li> <li> <p><span>Curiosity and eagerness to learn</span></p><br> </li> <li> <p><span>4–8 years of relevant experience</span></p><br> </li> </ul> <p><span><strong>Things you’ll enjoy</strong> Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:</span></p><br> <ul> <li> <p><span>Enjoy stability, challenges, and a long-term career free from boring daily routines</span></p><br> </li> <li> <p><span>Work with new security standards for rail signalling</span></p><br> </li> <li> <p><span>Collaborate with transverse teams and helpful colleagues</span></p><br> </li> <li> <p><span>Contribute to innovative projects</span></p><br> </li> <li> <p><span>Utilise our agile working environment</span></p><br> </li> <li> <p><span>Steer your career in whatever direction you choose across functions and countries</span></p><br> </li> <li> <p><span>Benefit from our investment in your development, through award-winning learning</span></p><br> </li> <li> <p><span>Progress towards leadership roles or specialized technical expertise</span></p><br> </li> <li> <p><span>Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)</span></p><br> </li> </ul><p><span>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</span></p><br> <p><span><strong>Important to note</strong></span></p><br> <p><span>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Overview Integrant is seeking a Senior Lead Network &amp; Infrastructure Engineer with 14+ years of experience to provide technical leadership in a fast-paced, complex HPC and AI environment.<br> This is a multi-disciplinary senior role: the core is deep network engineering across Ethernet and InfiniBand fabrics, ideally complemented by hands-on experience in high-performance storage and/or Linux systems operations (SysOps).<br> The Senior Lead owns fabric architecture and performance, acts as the highest technical escalation point, and works across engineering, platform, storage, and client teams.<br> Adaptability, ownership, and clear communication are key to success in an environment where network performance is critical.<br> Responsibilities Develop network configurations and architectures Operate, maintain, and support Ethernet and InfiniBand networks in a high-performance computing (HPC) and AI environment.<br> Perform ongoing maintenance, upgrades, and lifecycle management of network equipment.<br> Monitor network health, performance, and capacity to ensure reliable, low-latency data flow.<br> Respond to and resolve network and server-related incidents in a timely manner.<br> Run hardware diagnostics and coordinate replacement of failing network components.<br> Support and maintain Linux-based HPC and AI platforms across a wide range of technologies.<br> Collaborate with senior network engineers, software teams, and platform teams on network efficiency, reliability, and security.<br> Assist with configuration, deployment, and operational support of InfiniBand and Ethernet fabrics.<br> Develop and maintain operational documentation, including configuration examples, build guides, and best practices.<br> Support on-site staff during hardware updates, card replacements, and infrastructure changes.<br> Stay current with advancements in data center networking, HPC interconnects, and AI infrastructure technologies.<br> Work within the client ticketing / IT service management system (e.<br>g., TopDesk) to manage incidents and service requests to SLA.<br> Build and maintain automation and tooling (scripting, monitoring integrations, infrastructure-as-code) to improve operational efficiency.<br> Collaborate with software, platform, storage, and client teams on efficiency, reliability, and security.<br> Own the quality of operational documentation: configuration examples, build guides, runbooks, and best practices.<br> Lead design reviews and knowledge-sharing.<br> Work Conditions Participate in a weekly on-call rotation and respond to network and infrastructure issues after hours when required.<br> Salary paid in USD Six-month career advancing opportunities Supportive and friendly work environment Premium medical insurance [employee +family] English language development courses Interest-free loans paid over 2.<br>5 years Technical development courses Employment referral program Premium location in Maadi Social insurance 14+ years of hands-on experience supporting enterprise or data center-scale networks.<br> Experience working in HPC, AI/ML, or performance-sensitive environments.<br> Practical experience administering InfiniBand (Mellanox/NVIDIA) and Ethernet (Cumulus, SONiC) networks.<br> Strong understanding of data center networking concepts, including servers, storage, and high-speed interconnects.<br> Solid knowledge of Layer 2 and Layer 3 networking, including routing and switching fundamentals.<br> Installing, monitoring, and maintaining very large-scale data center networks.<br> Low-latency, high-bandwidth fabric support and performance tuning for distributed compute and GPU workloads.<br> VXLAN/EVPN architectures and routing protocols such as BGP and OSPF.<br> Exposure to communication libraries such as NCCL, UCX, and MPI.<br> Network management and monitoring tools: UFM, OpenSM, NetQ, or similar.<br> Ability to troubleshoot and resolve network issues in complex, distributed environments.<br> Strong documentation and communication skills.<br> Proven ability to work effectively as part of a team and provide operational support.<br> Preferred (Multi-Skill) Qualifications Storage: Hands-on experience with high-performance / parallel storage environments (e.<br>g., Lustre, GPFS/Spectrum Scale, BeeGFS, Ceph, NVMe-oF), including storage networking and I/O performance troubleshooting.<br> SysOps / Linux systems: Production Linux systems administration at scale — provisioning, configuration management (Ansible/Salt), kernel/network stack tuning, schedulers (Slurm), containerization.<br></span> </div>

<p>We are looking for an experienced Chief Technology Officer (CTO) to lead the technical vision, architecture, and technology strategy for a next-generation digital wealth management platform . The platform includes native iOS and Android applications, a web-based administration portal, and an AI-powered investment and advisory engine. As CTO, you will be responsible for defining the platform's long-term technology direction, architecture, security, and governance while partnering closely with the Engineering Director, AI Engineering team, Product, and business stakeholders. This is a strategic leadership position focused on technology vision, technical governance, and business alignment rather than day-to-day software development.</p><p>Key Responsibilities</p><ul><li><strong>Technology Strategy &amp; Architecture</strong> Define and own the end-to-end architecture for mobile applications, web platforms, AI services, backend systems, and cloud infrastructure. Establish technology standards, architectural principles, and engineering best practices. Lead architectural decisions across microservices, event-driven systems, APIs, cloud infrastructure, and real-time data platforms. Drive technology roadmaps, architecture evolution, scalability, and technical debt management. Define non-functional requirements including scalability, performance, availability, resilience, and security.</li><li><strong>AI &amp; Innovation</strong> Define the organization's AI strategy and oversee the integration of AI-powered capabilities. Guide the development of LLM-powered services, conversational AI, and intelligent automation. Establish AI governance frameworks covering model quality, explainability, monitoring, bias mitigation, auditability, and regulatory compliance. Ensure AI solutions meet business objectives while operating within regulated financial environments.</li><li><strong>Security &amp; Compliance</strong> Own the platform's security architecture, including authentication, authorization, encryption, API security, and identity management. Ensure compliance with financial regulations, data privacy laws, and security standards across all markets. Oversee disaster recovery, business continuity, and platform resilience strategies. Establish governance for audit trails, compliance reporting, and regulatory readiness.</li><li><strong>Engineering Leadership</strong> Provide technical leadership across engineering teams and resolve complex architectural challenges. Lead architecture reviews, technical governance, and engineering decision-making. Define engineering standards, technical hiring criteria, and technology best practices. Identify technical risks and ensure mitigation strategies are implemented throughout the product lifecycle.</li><li><strong>Executive Stakeholder Management</strong> Act as the primary technology advisor to executive leadership, clients, investors, and strategic partners. Translate complex technical concepts into business-focused recommendations. Partner with Product, Engineering, and Project Management teams to align technology delivery with business goals. Support client engagements, pre-sales activities, RFP responses, and investor presentations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree or MBA is preferred).</li><li>10+ years of technology leadership experience in roles such as CTO, VP Engineering, or Head of Engineering.</li><li>Minimum 3 years of experience within FinTech, WealthTech, Digital Banking, or Neo Banking .</li><li>Proven experience delivering enterprise-scale digital platforms within regulated financial environments.</li><li>Demonstrated experience leading AI/ML products, preferably involving financial advisory, portfolio management, risk scoring, or intelligent decision-making.</li><li>Strong expertise in distributed systems, microservices, cloud-native architecture, APIs, and real-time platforms.</li><li>Hands-on knowledge of AWS, Azure, or Google Cloud Platform and modern DevOps practices.</li><li>Experience integrating KYC/eKYC providers, payment gateways, trading platforms, and market data providers.</li><li>Strong understanding of cybersecurity, identity management, encryption, compliance, and financial regulations.</li><li>Experience leading engineering organizations of 8 15+ engineers.</li><li>Excellent stakeholder management, leadership, and communication skills.</li><li>Fluent in both Arabic and English.</li></ul><p><strong>Nice to Have</strong></p><ul><li>Experience building Wealth Management, Investment, Trading, or Digital Banking platforms.</li><li>Knowledge of MENA financial regulations, AML, KYC, and data residency requirements.</li><li>Experience with LLMs, AI Agents, Conversational AI, or Generative AI products.</li><li>Experience presenting to executive boards, regulators, and investors.</li><li>Background in vendor management, technology budgeting, and strategic sourcing.</li></ul>

<p>Envision Employment Solutions is currently looking for Senior SAP FICO Implementation Consultant for one of our partners, a leader in the Consulting &amp; Technology Services ! Objective: We are seeking an experienced Senior SAP FICO Implementation Consultant to lead the design, configuration, and delivery of SAP Finance and Controlling solutions. In this role, you will work closely with business stakeholders and cross-functional teams to implement, optimize, and support SAP FICO solutions that enhance financial processes and drive operational efficiency. Responsibilities: Lead and manage SAP FICO implementation projects from initiation to post-implementation support, ensuring adherence to project timelines, budgets, and quality standards. Collaborate with cross-functional teams, including business stakeholders, IT teams, and external vendors, to gather business requirements and design SAP FICO solutions that align with organizational goals. Conduct detailed analysis of existing business processes and systems to identify gaps and opportunities for process optimization and automation. Configure and customize SAP FICO modules to meet business requirements, including General Ledger accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders. Perform data migration activities, including data extraction, cleansing, and transformation, to ensure smooth transition from legacy systems to SAP FICO. Develop and execute comprehensive test plans, including unit testing, system integration testing, and user acceptance testing, to validate the functionality and performance of SAP FICO solutions. Provide end-user training and support during the implementation phase and post-implementation to ensure successful adoption of SAP FICO systems and processes. Troubleshoot and resolve complex issues and system defects related to SAP FICO modules, working closely with technical teams and SAP support to identify root causes and implement appropriate solutions. Stay current with SAP FICO best practices, industry trends, and advancements in technology, and proactively recommend process improvements and system enhancements to optimize financial operations. Mentor and guide junior team members, sharing your knowledge and expertise in SAP FICO implementation methodologies, tools, and techniques.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in finance, accounting, or a related field. An advanced degree is a plus. Minimum of 6 years of hands-on experience in SAP FICO implementation, configuration, and support. Fluency in English is a must. French or German is an advantage. Soft skills Stakeholder management, workshop facilitation, change management. Strong expertise in SAP Finance (FI) and Controlling (CO) modules, including experience with submodules such as General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders. Proven experience in leading end-to-end SAP FICO implementation projects, including requirements gathering, solution design, configuration, testing, and user training. In-depth knowledge of financial accounting principles and business processes, coupled with the ability to map business requirements to SAP FICO functionalities. Proficient in SAP FICO configuration, including chart of accounts, company code settings, fiscal year variants, document types, posting keys, and other relevant configuration elements. Strong understanding of integration points between SAP FICO and other SAP modules (e.g., MM, SD) and the ability to collaborate effectively with cross-functional teams. Excellent analytical and problem-solving skills, with the ability to identify, analyze, and resolve complex issues related to SAP FICO. Solid project management skills, including the ability to prioritize tasks, manage multiple priorities simultaneously, and deliver projects on time and within budget. Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization. SAP FICO certification is highly desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Chief Technology Officer (CTO) to lead the technical vision, architecture, and technology strategy for a next-generation digital wealth management platform .<br> The platform includes native iOS and Android applications, a web-based administration portal, and an AI-powered investment and advisory engine.<br> As CTO, you will be responsible for defining the platform's long-term technology direction, architecture, security, and governance while partnering closely with the Engineering Director, AI Engineering team, Product, and business stakeholders.<br> This is a strategic leadership position focused on technology vision, technical governance, and business alignment rather than day-to-day software development.<br> Key ResponsibilitiesTechnology Strategy &amp; Architecture Define and own the end-to-end architecture for mobile applications, web platforms, AI services, backend systems, and cloud infrastructure.<br> Establish technology standards, architectural principles, and engineering best practices.<br> Lead architectural decisions across microservices, event-driven systems, APIs, cloud infrastructure, and real-time data platforms.<br> Drive technology roadmaps, architecture evolution, scalability, and technical debt management.<br> Define non-functional requirements including scalability, performance, availability, resilience, and security.<br> AI &amp; Innovation Define the organization's AI strategy and oversee the integration of AI-powered capabilities.<br> Guide the development of LLM-powered services, conversational AI, and intelligent automation.<br> Establish AI governance frameworks covering model quality, explainability, monitoring, bias mitigation, auditability, and regulatory compliance.<br> Ensure AI solutions meet business objectives while operating within regulated financial environments.<br> Security &amp; Compliance Own the platform's security architecture, including authentication, authorization, encryption, API security, and identity management.<br> Ensure compliance with financial regulations, data privacy laws, and security standards across all markets.<br> Oversee disaster recovery, business continuity, and platform resilience strategies.<br> Establish governance for audit trails, compliance reporting, and regulatory readiness.<br> Engineering Leadership Provide technical leadership across engineering teams and resolve complex architectural challenges.<br> Lead architecture reviews, technical governance, and engineering decision-making.<br> Define engineering standards, technical hiring criteria, and technology best practices.<br> Identify technical risks and ensure mitigation strategies are implemented throughout the product lifecycle.<br> Executive Stakeholder Management Act as the primary technology advisor to executive leadership, clients, investors, and strategic partners.<br> Translate complex technical concepts into business-focused recommendations.<br> Partner with Product, Engineering, and Project Management teams to align technology delivery with business goals.<br> Support client engagements, pre-sales activities, RFP responses, and investor presentations.<br> Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree or MBA is preferred).<br> 10+ years of technology leadership experience in roles such as CTO, VP Engineering, or Head of Engineering.<br> Minimum 3 years of experience within FinTech, WealthTech, Digital Banking, or Neo Banking .<br> Proven experience delivering enterprise-scale digital platforms within regulated financial environments.<br> Demonstrated experience leading AI/ML products, preferably involving financial advisory, portfolio management, risk scoring, or intelligent decision-making.<br> Strong expertise in distributed systems, microservices, cloud-native architecture, APIs, and real-time platforms.<br> Hands-on knowledge of AWS, Azure, or Google Cloud Platform and modern DevOps practices.<br> Experience integrating KYC/eKYC providers, payment gateways, trading platforms, and market data providers.<br> Strong understanding of cybersecurity, identity management, encryption, compliance, and financial regulations.<br> Experience leading engineering organizations of 8–15+ engineers.<br> Excellent stakeholder management, leadership, and communication skills.<br> Fluent in both Arabic and English.<br> Nice to Have Experience building Wealth Management, Investment, Trading, or Digital Banking platforms.<br> Knowledge of MENA financial regulations, AML, KYC, and data residency requirements.<br> Experience with LLMs, AI Agents, Conversational AI, or Generative AI products.<br> Experience presenting to executive boards, regulators, and investors.<br> Background in vendor management, technology budgeting, and strategic sourcing.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Chief Technology Officer (CTO) to lead the technical vision, architecture, and technology strategy for a next-generation digital wealth management platform .<br> The platform includes native iOS and Android applications, a web-based administration portal, and an AI-powered investment and advisory engine.<br> As CTO, you will be responsible for defining the platform's long-term technology direction, architecture, security, and governance while partnering closely with the Engineering Director, AI Engineering team, Product, and business stakeholders.<br> This is a strategic leadership position focused on technology vision, technical governance, and business alignment rather than day-to-day software development.<br> Key ResponsibilitiesTechnology Strategy &amp; Architecture Define and own the end-to-end architecture for mobile applications, web platforms, AI services, backend systems, and cloud infrastructure.<br> Establish technology standards, architectural principles, and engineering best practices.<br> Lead architectural decisions across microservices, event-driven systems, APIs, cloud infrastructure, and real-time data platforms.<br> Drive technology roadmaps, architecture evolution, scalability, and technical debt management.<br> Define non-functional requirements including scalability, performance, availability, resilience, and security.<br> AI &amp; Innovation Define the organization's AI strategy and oversee the integration of AI-powered capabilities.<br> Guide the development of LLM-powered services, conversational AI, and intelligent automation.<br> Establish AI governance frameworks covering model quality, explainability, monitoring, bias mitigation, auditability, and regulatory compliance.<br> Ensure AI solutions meet business objectives while operating within regulated financial environments.<br> Security &amp; Compliance Own the platform's security architecture, including authentication, authorization, encryption, API security, and identity management.<br> Ensure compliance with financial regulations, data privacy laws, and security standards across all markets.<br> Oversee disaster recovery, business continuity, and platform resilience strategies.<br> Establish governance for audit trails, compliance reporting, and regulatory readiness.<br> Engineering Leadership Provide technical leadership across engineering teams and resolve complex architectural challenges.<br> Lead architecture reviews, technical governance, and engineering decision-making.<br> Define engineering standards, technical hiring criteria, and technology best practices.<br> Identify technical risks and ensure mitigation strategies are implemented throughout the product lifecycle.<br> Executive Stakeholder Management Act as the primary technology advisor to executive leadership, clients, investors, and strategic partners.<br> Translate complex technical concepts into business-focused recommendations.<br> Partner with Product, Engineering, and Project Management teams to align technology delivery with business goals.<br> Support client engagements, pre-sales activities, RFP responses, and investor presentations.<br> Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree or MBA is preferred).<br> 10+ years of technology leadership experience in roles such as CTO, VP Engineering, or Head of Engineering.<br> Minimum 3 years of experience within FinTech, WealthTech, Digital Banking, or Neo Banking .<br> Proven experience delivering enterprise-scale digital platforms within regulated financial environments.<br> Demonstrated experience leading AI/ML products, preferably involving financial advisory, portfolio management, risk scoring, or intelligent decision-making.<br> Strong expertise in distributed systems, microservices, cloud-native architecture, APIs, and real-time platforms.<br> Hands-on knowledge of AWS, Azure, or Google Cloud Platform and modern DevOps practices.<br> Experience integrating KYC/eKYC providers, payment gateways, trading platforms, and market data providers.<br> Strong understanding of cybersecurity, identity management, encryption, compliance, and financial regulations.<br> Experience leading engineering organizations of 8–15+ engineers.<br> Excellent stakeholder management, leadership, and communication skills.<br> Fluent in both Arabic and English.<br> Nice to Have Experience building Wealth Management, Investment, Trading, or Digital Banking platforms.<br> Knowledge of MENA financial regulations, AML, KYC, and data residency requirements.<br> Experience with LLMs, AI Agents, Conversational AI, or Generative AI products.<br> Experience presenting to executive boards, regulators, and investors.<br> Background in vendor management, technology budgeting, and strategic sourcing.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Senior Financial Analyst</strong><br><strong>Purpose of the Job</strong><br>The Senior Financial Analyst owns financial planning, budgeting, forecasting, consolidation, and analysis across Coptic Orphans' five operating entities (USA, Canada, Australia, UK, and Egypt), and ensures compliance with the accounting standards applicable in each jurisdiction. The role leads budgeting cycles, financial close coordination, and audit preparation for assigned entities; produces the consolidated financial view that informs executives and board decision-making; and drives multi-currency analysis, inter-entity reconciliation, and cross-jurisdiction grant reporting.<br><strong>Essential Functions and Responsibilities</strong><br><strong>Financial Planning &amp; Analysis </strong><br><ul><li>Lead financial planning and analysis activities across all operating entities, including consolidated budgeting, rolling forecasting, scenario modeling, and sensitivity analysis.</li><li>Build and maintain the financial data architecture, including models, data sources, and dashboards that support financial decision-making across the organization.</li><li>Produce monthly, quarterly, and annual consolidated financial reports for the senior leadership team.</li><li>Deliver decision-ready financial analysis to the senior leadership team, translating data into clear executive narratives. </li><li>Proactively identify financial trends, risks, and opportunities, and surface these to leadership with recommended actions.</li></ul><br><strong>Financial Reporting &amp; Compliance </strong><br><ul><li>Ensure accuracy and audit-readiness of financial records in compliance with internal policies and the accounting standards applicable in each of the five operating jurisdictions.</li><li>Own the consolidated financial reporting process, ensuring consistency and reconciliation across entities, currencies, and reporting frameworks.</li><li>Design and maintain financial internal controls and procedures, in coordination with the Compliance Officer on regulatory matters and external auditors on audit findings.</li><li>Lead audit preparation, serve as the primary finance interface with external auditors, and drive timely resolution of audit findings.</li><li>Drive continuous improvement of financial close, reporting, and control processes, proposing policy updates, automation opportunities, and standardization across entities.</li></ul><br><strong>Budgeting, Forecasting &amp; Financial Stewardship</strong><br><ul><li>Design and coordinate the annual budget process and roll forecast updates across all entities, also establishing a calendar, templates, and assumptions, and consolidating outputs into a single organizational view.</li><li>Monitor budget performance through monthly and quarterly variance root cause analysis and recommend corrective actions to Directors and the Executive Director.</li><li>Track restricted funds across the organization, including donor-designated contributions, sponsorship funds, and any institutional grants to ensure proper allocation, reporting, and compliance with donor intent and applicable accounting standards.</li></ul><br><strong>Required Education, Experience, Knowledge, and Skills</strong><br><ul><li>Bachelor's degree in Finance, Accounting, or a related field; a Master's degree is a plus<br>certification (CMA, CPA, CFA, or ACCA) is strongly preferred.</li><li>7-10 years of progressive experience in financial analysis or accounting, including at least 2 years in a multi-entity or multi-country environment.</li><li>Strong analytical and organizational skills with attention to detail.</li><li>Advanced Microsoft Excel (scenario modeling, Power Query, dynamic arrays) and ERP experience is required (e.g., NetSuite, SAP Business One, Oracle ERP, or Microsoft Dynamics).</li><li>Experience with multi-currency consolidation, FX variance analysis, and inter-entity reconciliation.</li><li>Good verbal and written communication skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Ability to work independently and collaboratively with cross-functional and cross-country teams across multiple time zones.</li></ul><br><strong>Travel and Working Requirements </strong><br><ul><li>Typical office environment, such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.</li><li>Occasional international travel is expected.</li><li>Working out of the official hours and on weekends may be required.</li></ul><br> </div>

<p><strong>Overview: Ignite Your Career as a Muffler Production Manager!</strong></p><p>Are you a visionary leader with a passion for precision and a drive for operational excellence? We are seeking an exceptional <strong>Muffler Production Manager</strong> to spearhead our manufacturing operations in the vibrant city of <strong>Giza, Egypt</strong>. This is an incredible opportunity to take the reins of a critical production line, ensuring top-tier quality and efficiency in a dynamic, on-site environment. If you thrive on optimizing processes, leading talented teams, and delivering superior products, then this role is your next challenge!</p><p><strong>Responsibilities: Shape the Future of Production</strong></p><ul><li><strong>Lead and Inspire:</strong> Oversee and mentor a dedicated production team, fostering a culture of high performance, continuous improvement, and safety.</li><li><strong>Optimize Operations:</strong> Drive the entire muffler production process, from raw material to finished product, ensuring peak efficiency, cost-effectiveness, and adherence to production schedules.</li><li><strong>Quality Assurance:</strong> Implement and maintain rigorous quality control standards, ensuring every muffler produced meets our stringent specifications and customer expectations.</li><li><strong>Process Innovation:</strong> Identify opportunities for process improvement, automation, and lean manufacturing initiatives to enhance productivity and reduce waste.</li><li><strong>Resource Management:</strong> Strategically manage production resources, including personnel, equipment, and materials, to maximize output and minimize downtime.</li><li><strong>Safety First:</strong> Uphold and enforce all safety protocols and regulations, ensuring a secure and healthy work environment for all team members.</li></ul><p><strong>Skills & Technologies: Your Toolkit for Success</strong></p><p>You will leverage your expertise in <strong>Engineering</strong>, <strong>Manufacturing</strong>, and <strong>Production</strong> to drive innovation and efficiency. A strong command of <strong>Lean Manufacturing</strong> principles, <strong>Quality Control</strong> methodologies, and <strong>Process Improvement</strong> techniques will be essential. Experience with <strong>Mechanical Engineering</strong> and <strong>Electrical Engineering</strong> principles applied to production machinery will be highly valued.</p><p><strong>Growth Opportunities: Ascend to New Heights</strong></p><p>This role offers significant potential for professional growth and development. As a key leader in our operations, you will have the chance to implement impactful strategies, expand your leadership capabilities, and contribute directly to the company's success. We are committed to fostering an environment where your career can truly flourish.</p><p><strong>Team & Culture: Collaborate and Excel</strong></p><p>Join a collaborative and supportive team that values innovation, dedication, and mutual respect. We believe in empowering our employees and providing the resources needed to excel. You'll be part of a passionate group committed to delivering excellence in every aspect of our work.</p><p><strong>Impact: Drive Our Success Forward</strong></p><p>As the Muffler Production Manager, your impact will be immediate and far-reaching. You will directly influence product quality, operational efficiency, and team performance, playing a pivotal role in maintaining our competitive edge and customer satisfaction. Your leadership will be instrumental in shaping the future of our production capabilities.</p><p><strong>Requirements</strong></p><ul><li><strong>Required Skills:</strong> A robust background in <strong>Engineering</strong>, <strong>Manufacturing</strong>, and <strong>Production</strong> is paramount. Demonstrated expertise in <strong>Lean Manufacturing</strong>, <strong>Quality Control</strong>, <strong>Process Improvement</strong>, and <strong>Supply Chain Management</strong>. Proficiency in applying <strong>Mechanical Engineering</strong> and <strong>Electrical Engineering</strong> principles within a production setting. Strong capabilities in <strong>Team Leadership</strong>, <strong>Project Management</strong>, <strong>Problem Solving</strong>, and <strong>Budget Management</strong> are essential. Familiarity with relevant <strong>Safety Regulations</strong> and <strong>Technical Documentation</strong> is also required.</li><li><strong>Experience Requirements:</strong> Candidates must possess <strong>7-10 years of progressive experience</strong> in a production or manufacturing management role, with a proven track record of success.</li><li><strong>Career Level Expectations:</strong> This is a <strong>Manager</strong>-level position, requiring strong leadership acumen, strategic thinking, and the ability to drive operational excellence independently.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Overview Integrant is seeking a Senior Lead Network &amp; Infrastructure Engineer with 14+ years of experience to provide technical leadership in a fast-paced, complex HPC and AI environment.<br> This is a multi-disciplinary senior role: the core is deep network engineering across Ethernet and InfiniBand fabrics, ideally complemented by hands-on experience in high-performance storage and/or Linux systems operations (SysOps).<br> The Senior Lead owns fabric architecture and performance, acts as the highest technical escalation point, and works across engineering, platform, storage, and client teams.<br> Adaptability, ownership, and clear communication are key to success in an environment where network performance is critical.<br> Responsibilities Develop network configurations and architectures Operate, maintain, and support Ethernet and InfiniBand networks in a high-performance computing (HPC) and AI environment.<br> Perform ongoing maintenance, upgrades, and lifecycle management of network equipment.<br> Monitor network health, performance, and capacity to ensure reliable, low-latency data flow.<br> Respond to and resolve network and server-related incidents in a timely manner.<br> Run hardware diagnostics and coordinate replacement of failing network components.<br> Support and maintain Linux-based HPC and AI platforms across a wide range of technologies.<br> Collaborate with senior network engineers, software teams, and platform teams on network efficiency, reliability, and security.<br> Assist with configuration, deployment, and operational support of InfiniBand and Ethernet fabrics.<br> Develop and maintain operational documentation, including configuration examples, build guides, and best practices.<br> Support on-site staff during hardware updates, card replacements, and infrastructure changes.<br> Stay current with advancements in data center networking, HPC interconnects, and AI infrastructure technologies.<br> Work within the client ticketing / IT service management system (e.<br>g., TopDesk) to manage incidents and service requests to SLA.<br> Build and maintain automation and tooling (scripting, monitoring integrations, infrastructure-as-code) to improve operational efficiency.<br> Collaborate with software, platform, storage, and client teams on efficiency, reliability, and security.<br> Own the quality of operational documentation: configuration examples, build guides, runbooks, and best practices.<br> Lead design reviews and knowledge-sharing.<br> Work Conditions Participate in a weekly on-call rotation and respond to network and infrastructure issues after hours when required.<br> Salary paid in USD Six-month career advancing opportunities Supportive and friendly work environment Premium medical insurance [employee +family] English language development courses Interest-free loans paid over 2.<br>5 years Technical development courses Employment referral program Premium location in Maadi Social insurance 14+ years of hands-on experience supporting enterprise or data center-scale networks.<br> Experience working in HPC, AI/ML, or performance-sensitive environments.<br> Practical experience administering InfiniBand (Mellanox/NVIDIA) and Ethernet (Cumulus, SONiC) networks.<br> Strong understanding of data center networking concepts, including servers, storage, and high-speed interconnects.<br> Solid knowledge of Layer 2 and Layer 3 networking, including routing and switching fundamentals.<br> Installing, monitoring, and maintaining very large-scale data center networks.<br> Low-latency, high-bandwidth fabric support and performance tuning for distributed compute and GPU workloads.<br> VXLAN/EVPN architectures and routing protocols such as BGP and OSPF.<br> Exposure to communication libraries such as NCCL, UCX, and MPI.<br> Network management and monitoring tools: UFM, OpenSM, NetQ, or similar.<br> Ability to troubleshoot and resolve network issues in complex, distributed environments.<br> Strong documentation and communication skills.<br> Proven ability to work effectively as part of a team and provide operational support.<br> Preferred (Multi-Skill) Qualifications Storage: Hands-on experience with high-performance / parallel storage environments (e.<br>g., Lustre, GPFS/Spectrum Scale, BeeGFS, Ceph, NVMe-oF), including storage networking and I/O performance troubleshooting.<br> SysOps / Linux systems: Production Linux systems administration at scale — provisioning, configuration management (Ansible/Salt), kernel/network stack tuning, schedulers (Slurm), containerization.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><p><b>Work Arrangement:</b> This role is categorized as onsite. this means the successful candidate to report to the GM office full time.</p><br><p><b>The Role:</b><br>The Demand Planning Manager leads demand and supply alignment activities to ensure customer demand is met through accurate forecasting, capacity planning, schedule stability, and cross-functional execution.</p><br><br><br><br><br><br><br><br><br><br><br><br><p><b>What You'll Do:</b></p><br><ul><li><p>Lead demand and supply alignment activities to support customer demand requirements while improving schedule stability and overall operational performance.</p><br></li><li><p>Improve demand forecasting for models, options, and parts through structured planning processes and stronger forecast accuracy management.</p><br></li><li><p>Integrate component and vehicle capacity planning into demand planning to ensure supply readiness across current and future programs.</p><br></li><li><p>Execute monthly demand and supply alignment processes, balancing sales demand with manufacturing and supply base capabilities.</p><br></li><li><p>Lead cross-functional reviews to identify capacity gaps, supply constraints, unmet demand risks, and required allocation alternatives.</p><br></li><li><p>Develop and maintain planning metrics, reporting, and analytics that support data-driven decisions and performance trade-off evaluation.</p><br></li><li><p>Identify process gaps across the demand and supply planning workflow and lead continuous improvement initiatives to close them.</p><br></li><li><p>Reduce manual work and improve process efficiency through automation, systems integration, and single-source data solutions.</p><br></li><li><p>follow up and track crippled units on a weekly basis</p><br></li></ul><br><br><br><br><br><br><br><p><b>Your Skills &amp; Abilities (Required Qualification)<br>Educational and Experience Background:</b></p><br><ul><li><p>Bachelor’s degree in industrial engineering, Supply Chain, Production Engineering, Mechanical Engineering, Business, or a related field.</p><br></li><li><p>4 ~ 6 years of experience in demand planning, supply planning, production planning, scheduling, industrial engineering, or operational excellence.</p><br></li></ul><br><br><p><b>Technical Skills</b></p><br><ul><li><p>Demand forecasting and forecast accuracy improvement.</p><br></li><li><p>Demand and supply alignment.</p><br></li><li><p>Capacity planning at vehicle and component level.</p><br></li><li><p>Scheduling and S&amp;OP process support.</p><br></li><li><p>Microsoft Office, Power Apps / ERP (SAP)</p><br></li></ul><br><br><br><br><br><br><br><p><b>Competencies</b></p><br><ul><li><p>Strong cross-functional collaboration across manufacturing, supply chain, logistics, purchasing, and program teams.</p><br></li><li><p>Clear and effective communication of planning insights, risks, and recommendations.</p><br></li><li><p>Strong stakeholder management and relationship-building skills.</p><br></li></ul><br><br>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa;<p><b>About GM</b></p><br><p>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.</p><br><p><b>Why Join Us&nbsp;</b></p><br><p>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.</p><br><p><b>Non-Discrimination and Equal Employment Opportunities</b></p><br><p>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.<br>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit<span><b>How we Hire</b></span>.</p><br><p><b>Accommodations</b></p><br><p>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, <span><b>email</b></span>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</p><br> </div>

<p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end from problem definition through execution, measurement, and iteration across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.</p><p>WHAT S ON YOUR PLATE?</p><ol><li>SOP Design &amp; Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.</li><li>Program Ownership: Take full ownership of assigned CX-PI programs define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets</li><li>Agent Empowerment &amp; Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement</li><li>Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function</li><li>Stakeholder Management: Partner with SSC, local markets and, Product (DH &amp; talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience working in contact centers</li><li>Demonstrated experience in AI projects with partial or full automation projects</li><li>Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies</li><li>Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication</li><li>SOP creation and process mapping proficiency strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar</li><li>Critical thinking and data analysis proficiency to identify root causes and drive decisions</li><li>Ability to lead workshops and influence without authority across cross-functional teams</li><li>Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</li></ul>

<p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end from problem definition through execution, measurement, and iteration across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.</p><p>WHAT S ON YOUR PLATE?</p><ol><li>SOP Design &amp; Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.</li><li>Program Ownership: Take full ownership of assigned CX-PI programs define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets</li><li>Agent Empowerment &amp; Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement</li><li>Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function</li><li>Stakeholder Management: Partner with SSC, local markets and, Product (DH &amp; talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience working in contact centers</li><li>Demonstrated experience in AI projects with partial or full automation projects</li><li>Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies</li><li>Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication</li><li>SOP creation and process mapping proficiency strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar</li><li>Critical thinking and data analysis proficiency to identify root causes and drive decisions</li><li>Ability to lead workshops and influence without authority across cross-functional teams</li><li>Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</li></ul>

<p>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project ( https://tendem.ai/ ) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot that's how we refer to this position at Mindrift you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p><p>What We Do</p><p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.</p><p>About the Role</p><p>This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p><p>Key Responsibilities</p><ul><li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li><li>Design and implement conversational flows, dialogue state, and fallback handling.</li><li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li><li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li><li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li><li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li><li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li><li>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</li><li>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.</li><li>Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</li><li>At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required</li><li>Strong command of Python or Node.js for backend bot logic.</li><li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li><li>Experience with relational or NoSQL databases for storing conversation state and user data.</li><li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li><li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li><li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS)</li><li>Strong attention to detail and commitment to bot reliability no silent failures, no broken flows.</li><li>Self-directed work ethic with the ability to design and ship complete bots independently.</li><li>Portfolio or examples of bots you've built (required).</li><li>English proficiency: Upper-intermediate (B2) or above (required).</li></ul>

<p>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project ( https://tendem.ai/ ) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot that's how we refer to this position at Mindrift you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p><p>What We Do</p><p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.</p><p>About the Role</p><p>This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p><p>Key Responsibilities</p><ul><li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li><li>Design and implement conversational flows, dialogue state, and fallback handling.</li><li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li><li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li><li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li><li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li><li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li><li>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</li><li>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.</li><li>Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</li><li>At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required</li><li>Strong command of Python or Node.js for backend bot logic.</li><li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li><li>Experience with relational or NoSQL databases for storing conversation state and user data.</li><li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li><li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li><li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS)</li><li>Strong attention to detail and commitment to bot reliability no silent failures, no broken flows.</li><li>Self-directed work ethic with the ability to design and ship complete bots independently.</li><li>Portfolio or examples of bots you've built (required).</li><li>English proficiency: Upper-intermediate (B2) or above (required).</li></ul>

<p><strong>Unleash Your Potential as a Central Control Unit Operator in Giza, Egypt!</strong></p><p>Are you ready to be at the heart of critical IT operations? We're searching for a dynamic and meticulous <strong>Central Control Unit Operator</strong> to join our innovative team in Giza. This is a thrilling opportunity to play a pivotal role in maintaining the stability and performance of our cutting-edge systems, ensuring seamless operation and immediate response to any challenges.</p><ul><li><strong>Overview:</strong> As a Central Control Unit Operator, you will be the vigilant eye and proactive hand overseeing our central systems. Your expertise will guarantee the continuous and efficient functioning of our IT infrastructure, directly contributing to our operational excellence.</li><li><strong>Responsibilities:</strong><ul><li><strong>Monitor and control</strong> various IT systems and applications from a central control unit.</li><li><strong>Identify and respond</strong> to system alerts, errors, and performance issues in real-time.</li><li><strong>Execute routine system checks</strong> and maintenance procedures.</li><li><strong>Perform initial troubleshooting</strong> and escalate complex issues to appropriate technical teams.</li><li><strong>Document all incidents</strong>, actions taken, and resolutions thoroughly.</li><li><strong>Collaborate effectively</strong> with engineering and support teams to ensure rapid problem resolution.</li><li><strong>Contribute to the improvement</strong> of monitoring tools and operational procedures.</li></ul></li><li><strong>Skills & Technologies:</strong> This role demands a solid foundation in <strong>Computer Science</strong>, <strong>Information Technology (IT)</strong>, and <strong>Software Engineering principles</strong>. You'll leverage your proficiency in <strong>Unit Testing</strong> concepts to understand system behaviors, alongside practical skills in <strong>System Monitoring</strong>, <strong>Troubleshooting</strong>, and potentially <strong>Scripting</strong> for automation.</li><li><strong>Growth Opportunities:</strong> We are committed to your professional development. This role offers a clear pathway for growth into more specialized IT operations, system administration, or even software development roles, as you deepen your expertise in critical system management and incident response.</li><li><strong>Team & Culture:</strong> Join a collaborative and supportive team that values precision, proactive problem-solving, and continuous learning. We foster an environment where your contributions are recognized, and your professional growth is encouraged.</li><li><strong>Impact:</strong> Your work will have a direct and significant impact on our daily operations, ensuring the reliability and availability of essential services. You will be instrumental in maintaining the stability that underpins our success, making a tangible difference every single day.</li></ul><p>This is an <strong>on-site</strong> full-time position located in the vibrant city of Giza, Egypt, offering a unique opportunity to grow your career within a leading IT/Software Development environment.</p><p><strong>Requirements</strong></p><ul><li><strong>Educational Background:</strong> A strong academic foundation in <strong>Computer Science</strong>, <strong>Information Technology (IT)</strong>, or <strong>Software Engineering</strong> is highly valued.</li><li><strong>Experience Requirements:</strong> We are seeking candidates with <strong>2-3 years of hands-on experience</strong> in IT operations, system monitoring, or a related technical support role.</li><li><strong>Essential Skills:</strong><ul><li>Proficiency in <strong>System Monitoring</strong> tools and methodologies.</li><li>Solid understanding of <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong> fundamentals.</li><li>Experience with <strong>Software Engineering</strong> principles, particularly concerning system reliability and performance.</li><li>Familiarity with <strong>Unit Testing</strong> concepts and their application in understanding system integrity.</li><li>Demonstrated ability in <strong>Problem Solving</strong> and <strong>Troubleshooting</strong> technical issues effectively.</li><li>Basic knowledge of <strong>Networking Fundamentals</strong>.</li><li>Excellent <strong>Attention to Detail</strong> and strong <strong>Critical Thinking</strong> skills.</li><li>Strong <strong>Communication</strong> skills for technical reporting and team collaboration.</li><li>Ability to work efficiently using <strong>Command Line Interface (CLI)</strong> tools.</li></ul></li><li><strong>Career Level Expectations:</strong> This role is ideal for a dedicated professional ready to take on significant responsibility in managing critical IT infrastructure, demonstrating a proactive approach and a keen desire for continuous learning and improvement.</li></ul>

<p><strong>About OptimaTech</strong></p><p>OptimaTech is a digital solutions and EdTech company providing websites, mobile applications, business systems, AI automation solutions, and educational technology products for clients in Egypt and the MENA region.</p><p>We are looking for motivated <strong>Marketing &amp; Sales Interns</strong> to join our team in a practical, hands-on internship.</p><p>This is not a theoretical training program. Interns will work on real company services, products, marketing campaigns, and sales opportunities under the supervision of the OptimaTech team.</p><p><strong>Internship Details</strong></p><ul><li><p>Duration: 3 months.</p></li><li><p>Work arrangement: Fully remote.</p></li><li><p>Working hours: Flexible, approximately 15–20 hours per week.</p></li><li><p>Internship type: Practical, project-based training.</p></li><li><p>Compensation: Performance-based bonuses and sales commissions.</p></li><li><p>Suitable for university students, fresh graduates, and entry-level candidates.</p></li></ul><p><strong>Responsibilities</strong></p><ul><li><p>Research potential customers, companies, and target markets.</p></li><li><p>Build and organize qualified lead lists.</p></li><li><p>Contact potential clients through LinkedIn, email, phone calls, and approved communication channels.</p></li><li><p>Introduce OptimaTech’s services and understand potential clients’ needs.</p></li><li><p>Qualify leads and arrange meetings with interested clients.</p></li><li><p>Follow up with potential customers throughout the sales process.</p></li><li><p>Support the preparation of sales presentations, proposals, and quotations.</p></li><li><p>Participate in marketing campaigns for the company’s services and products.</p></li><li><p>Suggest content ideas and promotional campaigns.</p></li><li><p>Assist in managing the company’s social media presence.</p></li><li><p>Update customer information and activities using CRM systems or tracking sheets.</p></li><li><p>Prepare weekly reports about leads, meetings, campaigns, and achieved results.</p></li><li><p>Work toward agreed weekly targets and performance indicators.</p></li><li><p>Coordinate with the technical and management teams to understand the company’s services.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Real experience working on active company projects and services.</p></li><li><p>Practical experience in marketing, sales, lead generation, and business development.</p></li><li><p>Guidance, mentorship, and regular performance feedback.</p></li><li><p>Training on customer communication, sales follow-up, proposals, and CRM processes.</p></li><li><p>Performance-based bonuses and sales commissions based on actual results.</p></li><li><p>Internship completion certificate for committed interns.</p></li><li><p>Recommendation letter for top performers.</p></li><li><p>Opportunity to continue with OptimaTech in a paid part-time or full-time position based on performance and available vacancies.</p></li></ul><p><strong>Compensation Notice</strong></p><p>This internship does not include a guaranteed fixed monthly salary. Interns may receive performance-based bonuses and sales commissions based on qualified opportunities, achieved targets, and successfully completed or collected deals according to the company’s incentive policy.</p><p>Bonuses and commissions are variable and are not considered a guaranteed monthly salary.</p><p><strong>Requirements</strong></p><ul><li><p>University student, fresh graduate, or entry-level candidate.</p></li><li><p>Students or graduates of Business Administration, Commerce, Marketing, Mass Communication, or related fields are preferred.</p></li><li><p>Other educational backgrounds are welcome if the candidate has a genuine interest in marketing and sales.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Good Arabic speaking and writing skills.</p></li><li><p>Basic to good English communication skills.</p></li><li><p>Interest in marketing, sales, business development, startups, or technology.</p></li><li><p>Ability to research companies, markets, and potential customers.</p></li><li><p>Confidence in communicating professionally with new people.</p></li><li><p>Good follow-up, persuasion, and negotiation skills.</p></li><li><p>Ability to work independently and meet deadlines.</p></li><li><p>Basic knowledge of Microsoft Office or Google Workspace.</p></li><li><p>Familiarity with LinkedIn, Canva, digital marketing, CRM tools, or social media management is a plus.</p></li><li><p>Previous experience is not required.</p></li><li><p>Volunteering, student activities, marketing, customer service, or sales experience is considered a plus.</p></li><li><p>A personal laptop and a stable internet connection are required.</p></li><li><p>Commitment to completing practical weekly tasks and receiving feedback.</p></li><li><p>A proactive, responsible, and results-oriented mindset.</p></li></ul><p></p>

<p><strong>Job Summary</strong></p><p>ElectraTec is looking for a skilled and detail-oriented&nbsp;<strong>Switchboard Design Engineer</strong>&nbsp;to join its Engineering Department. The successful candidate will be responsible for the electrical design of low voltage switchboards and Medium Voltage Ring Main Units ensuring compliance with customer specifications, IEC standards, license guid lines and company quality requirements. The role requires close coordination with the sales, estimation, production, procurement, and project teams to deliver high-quality and cost-effective solutions.</p><p></p><p><strong>Key Responsibilities</strong></p><p>· Design Low Voltage switchboards and Medium Voltage Ring Main Units, including Main Distribution Boards (MDB), Motor Control Centers (MCC), Power Control Centers (PCC), Synchronization Panels, Automatic Transfer Switch (ATS) Panels, Capacitor Banks, and Control Panels.</p><p>· Review customer specifications, tender documents, electrical drawings, and single-line diagrams to develop compliant design solutions.</p><p>· Prepare General Arrangement (GA) drawings, single-line diagrams, schematic diagrams, wiring diagrams, and bill of materials (BOM).</p><p>· Select suitable electrical components, busbar systems, protection devices, and enclosure configurations.</p><p>· Ensure designs comply with IEC standards, license guid lines and company engineering practices.</p><p>· Coordinate with the procurement department to optimize component selection and material availability.</p><p>· Provide technical support to production during manufacturing and assembly.</p><p>· Resolve design-related issues during production, factory acceptance tests (FAT), and site commissioning when required.</p><p>· Prepare manufacturing drawings and documentation for production.</p><p>· Participate in value engineering initiatives to improve product quality, reduce costs, and enhance manufacturability.</p><p>· Maintain engineering documentation and revision control.</p><p>· Support the sales team with technical clarifications and pre-sales engineering when required.</p><p>· Participate in customer meetings and technical discussions when necessary.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Technical Knowledge</strong></p><p>The candidate should have strong knowledge of:</p><p>· Low Voltage Switchboards</p><p>· Main Distribution Boards (MDB)</p><p>· Motor Control Centers (MCC)</p><p>· Power Control Centers (PCC)</p><p>· Synchronization Panels</p><p>· Automatic Transfer Switch (ATS) Panels</p><p>· Capacitor Banks</p><p>· Medium Voltage Ring Main Units</p><p>· Busbar Design and Sizing</p><p>· Cable Sizing and Terminations</p><p>· IEC Standards</p><p>· Short-Circuit Withstand Requirements</p><p>· Internal Segregation Forms</p><p>· Protection Coordination Principles</p><p>· Air Circuit Breakers (ACB)</p><p>· Molded Case Circuit Breakers (MCCB)</p><p>· Miniature Circuit Breakers (MCB)</p><p>· Protection Relays and Metering Devices</p><hr><p><strong>Software Skills</strong></p><p>Candidates should be proficient in:</p><p>· AutoCAD Electrical</p><p>· EPLAN Electric P8 (preferred)</p><p>· AutoCAD</p><p>· Microsoft Office (Excel, Word, Outlook)</p><p>· ERP systems (preferred)</p><p>Knowledge of SolidWorks or other 3D design software is considered an advantage.</p><hr><p><strong>Qualifications</strong></p><p>· Bachelor's Degree in Electrical Power Engineering or Electrical Engineering.</p><hr><p><strong>Experience</strong></p><p>· <strong>3–5 years of experience</strong>&nbsp;in the design of Low Voltage electrical switchboards.</p><p>· Experience with electrical panel manufacturers is highly preferred.</p><p>· Hands-on experience in preparing manufacturing drawings and BOMs.</p><p>· Familiarity with major component manufacturers such as Siemens, Schneider Electric, ABB, Eaton, or Legrand.</p><hr><p><strong>Required Skills</strong></p><p>· Strong analytical and problem-solving abilities.</p><p>· Excellent understanding of electrical distribution systems.</p><p>· Ability to read and interpret electrical specifications and drawings.</p><p>· High attention to detail and accuracy.</p><p>· Good planning and organizational skills.</p><p>· Ability to work under pressure and meet project deadlines.</p><p>· Effective communication and teamwork skills.</p><p>· Good command of written and spoken English.</p><p>· Commitment to quality, safety, and continuous improvement.</p><hr><p><strong>Key Performance Indicators (KPIs)</strong></p><p>· Accuracy and quality of engineering designs.</p><p>· On-time completion of design packages.</p><p>· Number of engineering revisions resulting from design errors.</p><p>· Compliance with customer specifications and IEC standards.</p><p>· Manufacturing support effectiveness.</p><p>· Bill of Materials (BOM) accuracy.</p><p>· Engineering documentation quality.</p><p>· Contribution to cost optimization and value engineering.</p><p>· Customer and internal stakeholder satisfaction.</p><p></p><p><strong>Preferred Industry Background</strong></p><p>Candidates with experience in the following industries are encouraged to apply:</p><p>· Low Voltage Switchboard and RMU Manufacturing</p><p>· Electrical Panel Builders</p><p>· Power Distribution Systems</p><p>· Industrial Automation</p><p>· EPC Contractors</p><p>· Utilities and Infrastructure Projects</p></li></ul><p></p>