Autism Specialist Jobs in Egypt
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Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br>Job Summary We are seeking a passionate and talented Senior Quality Control Specialist to join our dynamic team. The ideal candidate will play a crucial role in maintaining the highest quality standards in our products and processes.<br>Key Responsibilities:Investigate deviations, non-conformities, and out-of-specification results to identify root causes and implement corrective actions Collaborate with production and quality assurance teams to ensure timely resolution of quality issues and enhance product quality Assist in stability studies and evaluate shelf-life data for finished products Monitor compliance with Good Manufacturing Practices (GMP) and quality standards throughout the production process Participate in internal and external audits, providing necessary documentation and support<br><br>Requirements<br><br>Bachelor's degree in Science, Biochemistry, or a related field Fluency in English2-4 years of experience in quality control or quality assurance within the pharmaceutical or related industry Ability to work effectively in a team environment and adapt to changing priorities
Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br>Job Summary We are seeking a passionate and talented Senior Quality Control Specialist to join our dynamic team. The ideal candidate will play a crucial role in maintaining the highest quality standards in our products and processes.<br>Key Responsibilities:Investigate deviations, non-conformities, and out-of-specification results to identify root causes and implement corrective actions Collaborate with production and quality assurance teams to ensure timely resolution of quality issues and enhance product quality Assist in stability studies and evaluate shelf-life data for finished products Monitor compliance with Good Manufacturing Practices (GMP) and quality standards throughout the production process Participate in internal and external audits, providing necessary documentation and support<br><br>Requirements<br><br>Bachelor's degree in Science, Biochemistry, or a related field Fluency in English2-4 years of experience in quality control or quality assurance within the pharmaceutical or related industry Ability to work effectively in a team environment and adapt to changing priorities
Trust Integrated Services is looking for a Senior Procurement Specialist to join our team. Key Responsibilities:Manage the end-to-end procurement cycle, from sourcing and quotations to PO issuance and delivery. Source IT, ICT, networking, security, and related products and services. Evaluate suppliers and negotiate pricing, payment terms, lead times, and commercial conditions. Analyze quotations and prepare commercial comparisons. Build and maintain strong relationships with local and international suppliers. Coordinate with Sales, Presales, Technical, Projects, Warehouse, Finance, and Operations teams. Follow up on purchase orders, deliveries, and supplier performance. Ensure compliance with company procurement policies and procedures. Identify cost-saving opportunities and support efficient procurement decisions. Requirements:Bachelor’s degree in Business Administration, Supply Chain, Commerce, or a related field.4–6 years of relevant experience in Procurement, mandatory within ICT, IT, Telecom, Systems Integration, or Security Solutions. Strong negotiation, supplier management, and quotation analysis skills. Good knowledge of Microsoft Office, especially Excel. Experience with ERP/procurement systems is a plus. Good command of English. Strong communication, analytical, follow-up, and problem-solving skills.
Position Overview<br>We are seeking a highly motivated Talent Acquisition Specialist with proven experience in Engineering Consultancy Services / Infrastructure Consultancy recruitment. The role will be responsible for delivering end-of-end recruitment solutions for technical, engineering, and management positions across the organization.<br>Key Responsibilities Manage end-to-end recruitment lifecycle, from sourcing and screening through offer and onboarding. Source qualified engineering professionals using Linked In Recruiter, Boolean search, job portals, referrals, and direct sourcing. Conduct CV screening, initial interviews, candidate assessments, salary discussions, and offer negotiations. Develop and maintain strong talent pipelines and market intelligence for critical and niche positions. Work closely with hiring managers to understand technical requirements and provide high-quality shortlisted candidates. Ensure recruitment activities are delivered within agreed time, quality, and hiring targets. Maintain accurate candidate records, recruitment reports, and pipeline status. Qualifications & Experience Bachelor’s degree in engineering, or related Field.5+ years of Talent Acquisition experience. Strong experience recruiting engineering and technical professionals in the UAE Market. Excellent sourcing, headhunting, interviewing, negotiation, and stakeholder-management skills. Strong knowledge of Linked In Recruiter and Boolean sourcing techniques.
We are looking for an experienced Customer Support Specialist to handle phone, email, and chat support for an e-commerce business.<br>This is a phone-focused role involving customer follow-ups, complaints, and dispute resolution. Strong Shopify experience and a clear, natural American accent are mandatory.<br>Key Responsibilities:Follow up with customers who stop responding by email Contact customers regarding disputes, complaints, and unresolved issues De-escalate difficult situations and work toward satisfactory resolutions Provide support through phone, email, and chat Manage customer and order-related issues through Shopify Coordinate with the support team and maintain accurate interaction notes Requirements:Clear, natural American accent and excellent English Advanced, hands-on Shopify experience is required Strong knowledge of Shopify orders, payments, refunds, cancellations, customer records, and dispute-related issues Previous e-commerce customer support experience Confidence handling outbound calls and unhappy customers Availability during US business hours Quiet workspace, reliable internet, and a professional headset Organized, dependable, and consistent with follow-ups Experience with Freshdesk or similar support platforms is preferred<br><br>Rate: $4 an hour Paid in EGP
Position Summary :<br><br>The Quality Specialist will perform routine quality inspections, measurements, sampling, and monitoring activities to ensure that raw materials, production processes, packaging materials, and finished products meet approved quality and food safety requirements.<br><br> Job Description :<br><br>Conduct sampling and inspection of raw materials and packaging materials and monitor the product quality during production and packing operations Perform required measurements and tests according to approved methods Monitor hygiene and GMP compliance within production areas Identify and segregate non-conforming products/materials as instructed Complete quality inspection records accurately on time Maintain proper documentation and traceability records Ensure that measuring equipment used is within valid calibration status Maintain cleanliness and proper organization of the quality inspection area <br><br>Requirements<br><br>Bachelor's degree in food science Agriculture, science or a related field Basic knowledge of HACCP, GMP, PRPs, CCPs and OPRPsBasic Knowledge of ISO 22000/FSSC and ISO 9001 Good command of Microsoft Office 0-1 Years of relevant experience in quality /QA/QC in food industry <br><br>Benefits<br><br>Employee social and medical insurance SIM card provided Annual bonus upon KPIs
For a very well known Multinational Company based in Sheikh Zayed, A Customer Service Specialist is urgently needed (6 months)<br>Job Responsibilities:<br>Act as the main Supply Chain contact, managing all customer communications, new product launches, and operational compliance to ensure excellent service and trust-based relationships. Collaborate with internal teams to deliver clear, consistent updates and confirm successful processing of orders while addressing any shortages or requests. Ensure customer orders are delivered on time and in full by coordinating with order creation, SMS, and logistics teams. Track service performance (DR & CCFOT), resolve master data issues and customer complaints, and drive continuous improvement initiatives. Maintain customer fact books and implement supply chain enhancements such as new delivery points and lead-time reduction. Manage S&OE cycle and Q0 operations, ensuring monthly sales plans align with supply and sales targets. Analyze performance issues and develop root cause analyses with corrective action plans.<br>Job Requirements:Bachelor’s degree in Engineering is a must Fluency in English Young, motivated, and eager to work in a fast-paced environment Curious and analytical mindset Strong Microsoft Office skills is a must Programming and data analytics skills are a plus SAP experience is a plus
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<strong>About the role<br></strong><br><br>We are excited to invite you to join us on our mission to revolutionize partner experience at Tabby.<br>As Tabby’s Partner Support Specialist, you will be responsible for championing exceptional partner experience and satisfaction at Tabby.<br>Being representative of Tabby, you will communicate with partners, addressing a wide range of business and operational inquiries<br> <br> Key Responsibilities<br><strong>Duties and Responsibilities:</strong><br><ul><li>Support Tabby partners and applicants over chat, email and phone calls and answer their queries</li><li>Champion and implement partner support policies and procedures that align with department and company objectives</li><li>Provide insights and feedback on partner queries to help us identify areas of improvement and optimization of partner experience</li><li>Collaborate with your colleagues across different teams to ensure we continue to uphold our partner experience satisfaction, exceed our CSAT scores, and become renowned for being the center of best partner experience globally.</li></ul> <br> Skills, Knowledge & Expertise<br><strong>Qualifications and Requirements:</strong><br><ul><li>Great Arabic and great English</li><li>Post Graduate Degree, preferably in math, business, marketing, finance</li><li>Excellent analytical, communication, and problem-solving skills</li><li>Good self-awareness and excellent soft-skills</li><li>Ability to focus, meet deadlines, and work in a fast-paced environment</li><li>Ability to work effectively and build strong relationships with cross-functional teams</li><li>Ability to take ownership and handle difficult situations</li><li>Experience in B2B support communications would be beneficial</li></ul> </div>
عن الشركةشركة EPM – Egyptian Plastic Manufacturers هي شركة متخصصة في تصنيع أشرطة الحواف PVC (PVC Edge Banding)، والألواح المكسوة (Laminated Panels)، والحلول البلاستيكية المتطورة لقطاعي صناعة الأثاث والإنشاءات. تشمل عمليات الشركة تغليف القطاعات (Profiles Wrapping) وبثق القطاعات البلاستيكية (Profiles Extrusion)، مع تقديم منتجات مصممة لتلبية احتياجات مختلف الصناعات.تركز EPM على الجودة المستقرة، والاعتمادية الفنية، والالتزام بمواعيد التسليم، بما يدعم بناء شراكات طويلة الأمد مع العملاء داخل مصر والأسواق الإقليمية.مقر العمل: مدينة العبور – المنطقة الصناعية الأولى.فرصة عمل: أخصائي موارد بشرية (HR Specialist)تبحث شركة EPM – Egyptian Plastic Manufacturers عن أخصائي موارد بشرية يتمتع بالاحترافية والقدرة على العمل داخل بيئة صناعية، للمساهمة في تطوير منظومة الموارد البشرية ودعم الانضباط التشغيلي بالمصنع.المسؤوليات الوظيفية1. متابعة الحضور والانصرافمتابعة انتظام حضور وانصراف العاملين.مراجعة ومطابقة بيانات أجهزة البصمة مع نظام الموارد البشرية.إعداد تقارير الغياب والتأخير والإجازات.2. التوظيف والتعييناتاستقبال احتياجات التوظيف من الإدارات المختلفة.إعداد ونشر إعلانات الوظائف.استقبال وفرز السير الذاتية.إجراء المقابلات الشخصية واختيار المرشحين المناسبين بالتنسيق مع الإدارات.متابعة إجراءات التعيين واستكمال المستندات.3. التأمينات الاجتماعية والتأمين الطبيمتابعة تسجيل العاملين بالتأمينات الاجتماعية.إنهاء إجراءات التعيين والاستبعاد والتعديلات.متابعة ملفات التأمين الطبي للعاملين والتنسيق مع الجهات المختصة.4. التحقيقات الإداريةإجراء التحقيقات الإدارية الخاصة بالمخالفات.إعداد محاضر التحقيق والتوصية بالإجراء المناسب وفقًا للوائح الشركة وقانون العمل.متابعة تنفيذ القرارات الصادرة.5. متابعة الالتزام باللوائح والانضباطمتابعة التزام العاملين بلوائح وسياسات الشركة.تطبيق إجراءات الانضباط والجزاءات وفقًا للوائح الداخلية.التنسيق مع رؤساء الأقسام لمعالجة المخالفات وتحسين الانضباط.6. الأمن الصناعي والسلامة المهنيةمتابعة تطبيق اشتراطات السلامة المهنية داخل المصنع.التفتيش الدوري على شبكة الإطفاء وطفايات الحريق ومخارج الطوارئ.متابعة ممرات الحركة والإبلاغ عن أي ملاحظات أو مخاطر.التنسيق مع الجهات المختصة لضمان الالتزام بمعايير السلامة.7. إدارة ملفات العاملينإنشاء ملف لكل موظف وحفظ جميع مستنداته.تحديث ملفات العاملين بشكل دوري.الحفاظ على سرية البيانات وسهولة الرجوع إليها.8. التقاريرإعداد التقارير الدورية الخاصة بالحضور والانضباط والتوظيف.إعداد مؤشرات الأداء الخاصة بالموارد البشرية.رفع التقارير للإدارة ومتابعة تنفيذ التوصيات.المؤهلات المطلوبةمؤهل جامعي مناسب.خبرة لا تقل عن سنتين في مجال الموارد البشرية، ويفضل داخل المصانع.معرفة جيدة بقانون العمل المصري والتأمينات الاجتماعية.خبرة في أنظمة الحضور والانصراف وأجهزة البصمة.إجادة استخدام Microsoft Office وخاصة Excel.مهارات قوية في التواصل، والتنظيم، وحل المشكلات.القدرة على العمل الميداني داخل بيئة صناعية.المزاياراتب تنافسي يحدد وفقًا للخبرة.تأمينات اجتماعية .فرص للتدريب والتطوير الوظيفي.بيئة عمل مستقرة ومحترفة.مكان العمل: مدينة العبور – المنطقة الصناعية الأولى.<br>برجاء ملئ الاستمارةhttps://forms.gle/g9QiF1NcLVmwgo U26وارسال سيرة الذاتية علي الميل emara@epm.com.eg
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>United Elevators is hiring Logistics and Fleet Specialist to join our team. This is a full-time opportunity for a proactive and organized professional who can effectively coordinate fleet operations, monitor vehicle maintenance activities, and ensure the availability of transportation resources to support business operations.</p><p>Key Responsibilities</p><ul><li>Coordinate daily fleet operations to ensure vehicle availability and efficient utilization across the company.</li><li>Support in preparation of inbound and outbound operations planning</li><li>Responsible for executing inbound and out bound logistics and transportation plan using company own fleet and transportation sub-contractor services at utmost efficient spend utilization.</li><li>Monitor preventive and corrective maintenance activities and follow up on vehicle repairs to minimize downtime.</li><li>Track vehicle licenses, insurance policies, inspections, and other regulatory requirements to ensure compliance.</li><li>Coordinate with internal departments and external service providers to support logistics, transportation needs and resolve fleet-related issues.</li><li>Maintain fleet records and prepare reports on vehicle performance, maintenance costs, fuel consumption, and fleet utilization.</li><li>Manage drivers performance, loading and unloading labor.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.</li><li>Minimum 3 years of experience in fleet management, fleet coordination, or transportation operations.</li><li>Previous experience in the manufacturing sector is preferred.</li><li>Strong communication and stakeholder management skills.</li><li>Strong negotiation skills with suppliers, workshops, and service providers.</li></ul><p></p></section>
???? WE ARE HIRING | B2B Sales Specialist We’re looking for a results-driven Corporate Sales Executive to develop new business opportunities, build strong client relationships, and drive corporate sales and revenue growth.<br>???? Job Details• Position: B2B Sales Specialist• Employment Type: Full-Time• Location: On-site – Dokki???? Key Responsibilities• Identify and develop new B2B and corporate business opportunities.• Generate leads and build a strong pipeline of potential corporate clients.• Conduct client meetings, presentations, and sales negotiations.• Build and maintain strong relationships with corporate clients and decision-makers.• Prepare and follow up on proposals, quotations, and commercial offers.• Achieve assigned sales targets and revenue objectives.• Follow up with prospects throughout the sales cycle and ensure successful conversion.• Maintain accurate records of client interactions, opportunities, and sales activities.<br>???? Ideal Candidate• Proven experience in Corporate Sales, B2B Sales, Business Development, or Account Management.• Strong communication, negotiation, and presentation skills.• Proven ability to generate leads, close deals, and achieve sales targets.• Strong client relationship-building and networking skills.• Results-oriented, proactive, and highly motivated.<br>???? How to Apply Apply through Linked In Easy Apply OR email your CV to jobs@harvestcollege.co.ukSubject: Name – B2B Sales Specialist#Hiring #Corporate Sales #B2BSales #Business Development #Sales Jobs #Now Hiring #Egypt Jobs
???? We’re Hiring: Sales Specialist – English Speaker<br><br>???? Role Overview<br><br>We’re looking for a motivated Sales Specialist to join our team and contribute to business growth by building strong customer relationships, generating sales opportunities, and consistently achieving targets.<br><br>???? Responsibilities<br><br> Communicate with customers through calls and other communication channels in English. Identify customer needs and recommend suitable products or solutions. Follow up with leads and convert opportunities into sales. Close deals and achieve monthly sales targets. Handle customer objections professionally and effectively. Build and maintain strong customer relationships. Maintain accurate customer and sales information on the CRM. Participate in team meetings, training, and coaching sessions.<br><br>✅ Requirements<br><br> Previous experience in Sales / Telesales / Call Center Sales is preferred. English level: B1+ or above. Strong spoken and written English. Excellent communication and persuasion skills. Strong negotiation and closing skills. Target-driven, proactive, and motivated. Comfortable handling sales calls and meetings in English. Experience dealing with international or foreign customers is a plus. <br><br>???? What We Offer<br><br> Competitive salary package + Attractive bouns Social & medical insurance. Training and development opportunities. Career growth opportunities. Dynamic and supportive work environment.<br><br>???? Location: Cairo, Egypt | On-site<br><br>???? Interested? Apply now via Linked In Easy Apply and submit your updated CV.<br><br>#Hiring #Sales Jobs #Sales Specialist #Sales #English Speaker #Telesales #International Sales #Cairo Jobs
El-Arabi Medical is Hiring: Medical Product Specialists El-Arabi Medical is looking for talented and driven professionals to join our Diabetes Care division in the following role:<br>Medical Product Specialist<br> Requirements & Qualifications:Education: Bachelor’s degree in Pharmacy, Veterinary Medicine, or Science.<br>Experience: minimum 6 months Proven prior experience in Diabetes Medications OR Diabetes Care Devices <br>Skills: Strong communication and negotiation skills, excellent relationship-building capabilities, and a result-oriented mindset.<br> Available Territories:Delta<br>Please send your updated CV indicating (Job Title + Territory) in the subject line to :Email:reda.mohamed@elarabipharma.com<br><br><br>
* Job Requirements & Qualifications:<br>-Background: Call Center experience with a mandatory GSM background in a telecom environment.<br>Experience:<br>-Minimum 6 months of hands-on experience as a Quality Specialist GSM (or Acting as Quality).<br>-Minimum 6 months of experience as a Customer Service / Quality Task in the telecom industry.<br>-Industry Required Background : experience in Telecommunication companies (Vodafone, Orange, X-Etisalat Misr, X-WE, DU, AT&T, or Verizon or etc..).<br>-Language: Excellent English proficiency (B2+ to C1 level is a must).
* Job Requirements & Qualifications:<br>-Background: Call Center experience with a mandatory GSM background in a telecom environment.<br>Experience:<br>-Minimum 6 months of hands-on experience as a Quality Specialist GSM (or Acting as Quality).<br>-Minimum 6 months of experience as a Customer Service / Quality Task in the telecom industry.<br>-Industry Required Background : experience in Telecommunication companies (Vodafone, Orange, X-Etisalat Misr, X-WE, DU, AT&T, or Verizon or etc..).<br>-Language: Excellent English proficiency (B2+ to C1 level is a must).
* Job Requirements & Qualifications:<br>-Background: Call Center experience with a mandatory GSM background in a telecom environment.<br>Experience:<br>-Minimum 6 months of hands-on experience as a Quality Specialist GSM (or Acting as Quality).<br>-Minimum 6 months of experience as a Customer Service / Quality Task in the telecom industry.<br>-Industry Required Background : experience in Telecommunication companies (Vodafone, Orange, X-Etisalat Misr, X-WE, DU, AT&T, or Verizon or etc..).<br>-Language: Excellent English proficiency (B2+ to C1 level is a must).
???? فرصة عمل – انضمي إلى فريق Pure Bloomتعلن شركة Pure Bloom For Import & Export عن حاجتها إلى تعيين:* مسؤولة تسويق ومبيعات تصدير*Export Marketing & Sales Specialist<br>???? نبذة عن الوظيفة:<br>نبحث عن شخصية طموحة ولديها شغف بمجال التسويق والمبيعات الدولية، للمساهمة في التوسع بالأسواق الخارجية وبناء علاقات قوية مع العملاء والمستوردين حول العالم، والترويج لمنتجات الشركة وتحويل الفرص التسويقية إلى شراكات ومبيعات ناجحة.<br>المسؤوليات<br>تعزيز علاقاتنا مع العملاء والشركاءالبحث عن عملاء ومستوردين جدد في الأسواق الدولية وفتح أسواق جديدة للشركة.الترويج لمنتجات الشركة عبر قنوات التسويق المختلفة ومنصات الـ B2B والمنصات الرقميةإعداد وإرسال عروض الأسعار والرد على استفسارات العملاء ومتابعة فرص البيع حتى إتمام التعاقد.<br>المؤهلات<br>بكالوريوس في التسويق أو مجال دراسي ذي صلة.خبرة تسويقية من سنة إلى ثلاث سنوات.مهارات قوية في الكتابة والتواصل والإقناع والتفاوض وبناء العلاقات.متسوي جيد في اللغة الانجليزية كتابة وتحدث.الالتزام، حسن التنظيم، والطموح للتعلم والتطور المهني.<br>????مكان العمل: محافظة الفيوم – العمل من داخل مقر الشركة⏰ نوع العمل: دوام كامل<br>للتقديم والتواصل: برجاء ارسال السيرة الذاتية علي Email: info@purebloomglobal.comPhone: +20 101 105 7558
Non-Key Expert – Gender Equality & Social Inclusion Specialist<br>NTU International is preparing a proposal for the project “Support to the Africa-EU Space Partnership Programme – AESPP Boost.”<br>The programme aims to strengthen cooperation between Africa and the European Union in the space sector, supporting policy dialogue, institutional partnerships, knowledge exchange, innovation, private sector engagement and investment, while contributing to stronger and more sustainable African space ecosystems.<br>In this context, we are seeking a highly qualified Non-Key Expert – Gender Equality & Social Inclusion Specialist to support the systematic integration of gender equality and social inclusion considerations across programme activities, ensuring inclusive participation, gender-responsive implementation and equitable access to opportunities generated through Africa-EU space cooperation.<br>Minimum Qualifications and Skills University degree at Master’s level in gender studies, social sciences, development studies, or a related field. Excellent command of English. Working knowledge of French and/or Portuguese will be considered an asset.<br>Minimum General Professional Experience Minimum 8 years of professional experience in gender equality, social inclusion and/or inclusive development in international cooperation.<br>Minimum Specific Professional Experience At least 4 years of professional experience designing and applying gender-responsive approaches in donor-funded programmes, including gender analysis, sex-disaggregated indicators, inclusive stakeholder participation, training and/or gender-responsive communication. Familiarity with EU external-action gender policy and experience in Africa are assets.<br>If you are interested in this opportunity, please apply and upload your CV via Linked In or send to recruitment@ntu.eu. Please note that only selected candidates will be contacted due to the large amount of applicants.
We're Hiring: Regulatory Affairs Specialist<br>Devart Lab is looking for a detail-oriented and highly organized Regulatory Affairs Specialist to join our team. The successful candidate will be responsible for managing product registration and regulatory submission activities while ensuring full compliance with local and international regulatory requirements. This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively across different departments.<br>Key Responsibilities:• Prepare, review, and submit regulatory dossiers for product registration, renewals, variations, and amendments.• Ensure compliance with current regulatory requirements, guidelines, and authority regulations.• Collect, compile, verify, and maintain product documentation, including technical files, formulations, labeling, and packaging information.• Coordinate with internal stakeholders including Quality, Marketing, and R&D to obtain required documentation and support regulatory activities.• Maintain accurate records of submissions, approvals, correspondence, and regulatory documentation.• Monitor regulatory updates and assess their impact on product registration strategies and compliance Requirements.• Respond to regulatory inquiries and support the resolution of compliance-related matters.<br>Qualifications:• Bachelor's Degree in Pharmacy, Chemistry, Life Sciences, or a related field.• Minimum 2 years of experience in Regulatory Affairs, Product Registration, or Regulatory Compliance within the pharmaceutical, medical device, healthcare, or related industries.• Strong understanding of regulatory submission processes and documentation requirements.• Familiarity with local and international regulatory authorities and guidelines.<br>Required Skills:• Excellent organizational and analytical skills.• Strong attention to detail.• Excellent written and verbal communication skills.• Ability to manage multiple priorities and work effectively under tight deadlines.• Proficiency in Microsoft Office applications (Word, Excel, and Power Point).<br>Interested candidates are invited to submit their updated CV via Whats App:???? 01061180098<br>Join our team and contribute to ensuring excellence in regulatory compliance and product registration.#Hiring #Regulatory Affairs #Pharmaceutical Jobs #Healthcare Jobs #Career Opportunity #Devart Lab
Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages and delivers a wide range of services, including inbound and outbound contact center operations, back-office services, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering diverse career opportunities across its network. The organization is widely recognized with regional and global awards for outsourcing excellence, sustainability, customer experience, diversity, equity, and inclusion. Xceed holds multiple international certifications, including COPC and ISO standards for business continuity, quality, environment, information security, and occupational health and safety, reflecting its commitment to high service standards and employee well-being.<br>Role Description The Quality Monitoring Specialist (On Calls) is a full-time, on-site role based in Qesm El Maadi. The specialist monitors and evaluates inbound and outbound calls to assess compliance with quality standards, customer experience guidelines, and operational procedures. Daily tasks include listening to recorded or live calls, completing audit forms, identifying areas for improvement, and providing clear, constructive feedback to agents and supervisors. The role involves collaborating with operations and training teams to address performance gaps, support coaching initiatives, and recommend process enhancements. The specialist also contributes to regular reporting on quality metrics, trends, and root causes, helping maintain consistent service quality across the contact center.<br>Qualifications<br> <br>- Experience in Telecom accounts such as Vodafone UK, WE, Orange, Etisalat, AT&T, etc.<br><br>- Previous experience as a Quality Specialist/Quality Analyst or in similar role.<br><br>- Fluent English is required.<br><br>???? If you’re interested and meet the requirements, feel free to send your CV to Whatsapp number : 01551155357