Assistant Manager Jobs in Egypt
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We are looking for a driven and experienced Senior Account Manager to join our growing Customer Success team. In this role, you will serve as the primary point of contact for a portfolio of our most strategic clients, responsible for nurturing long-term relationships, ensuring client satisfaction, and identifying growth opportunities. You will collaborate cross-functionally with Sales, Product, and Support teams to deliver outstanding value and outcomes for our customers.<br><br>Requirements<br><br> Own and manage a portfolio of high-value accounts, serving as the main relationship owner and trusted advisor Develop and execute tailored success plans aligned with each client's business goals and KPIs Drive customer retention by proactively identifying risks, resolving escalations, and ensuring client satisfaction Identify upsell, cross-sell, and expansion opportunities within existing accounts and collaborate with the Sales team to close Conduct regular business reviews (QBRs) with key stakeholders to track progress, present insights, and reinforce value Onboard new clients and ensure smooth handoff from the Sales team, setting expectations and success metrics Monitor account health metrics and usage data to proactively address adoption challenges Act as the voice of the customer internally by channeling feedback to Product, Engineering, and Leadership Mentor junior account managers and contribute to team best practices and playbooks Maintain accurate records of client interactions, forecasts, and account plans in the CRM system<br><br>Required Qualifications<br><br> 5+ years of experience in account management, customer success, or a client-facing commercial role Demonstrated track record of retaining and growing a portfolio of enterprise or mid-market accounts Strong communication and presentation skills, with the ability to engage C-level stakeholders Proven ability to manage complex relationships and navigate difficult conversations diplomatically Analytical mindset with the ability to interpret data and translate insights into action plans Highly organized, self-motivated, and able to manage multiple priorities simultaneously<br><br>Preferred Qualifications<br><br> Experience in a Saa S or technology company environment Background in consultative selling or value-based account management Bachelor's degree in Business, Communications, or a related field
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<p><strong><span>JOB TITLE</span></strong><span><br><span>Manager, Customer Care | MAF Global Solutions | Global Solutions Egypt</span><br><strong><span>ROLE SUMMARY</span></strong><br><span>The Manager of Customer Care is responsible for the execution of customer care initiatives, operational delivery, vendor governance, and customer experience across all MAF business units. The role delivers customer care initiatives, supports technology enhancements, and manages vendor relationships in line with the Group Customer Care Policy and the strategy set by the Senior Manager of Customer Care Solutions.</span><br><strong><span>ROLE PROFILE</span></strong></span></p><br><br><ul><li><span>Execute customer care and outsourcing strategies while supporting the transformation of the contact centre operating model.</span></li><li><span>Align operational plans with business objectives and monitor customer engagement performance</span></li><li><span>Manage end-to-end vendor governance, ensuring service quality, SLA compliance, and contract adherence</span></li><li><span>Conduct audits, mystery shopping, and performance evaluations to maintain quality standards.</span></li><li><span>Oversee contact centre operations including agent lifecycle management and service desk activities.</span></li><li><span>Monitor KPIs and SLAs, leveraging customer insights (NPS, CRM data, VoC) to drive improvements.</span></li><li><span>Perform root cause analysis and implement continuous improvement initiatives across customer journeys,</span></li><li><span>Support forecasting, headcount planning, and cross-functional collaboration with Business Units and vendor.</span></li></ul><p><span><br><strong><span>REQUIREMENTS</span></strong><br></span></p><br><br><ul><li><span>Bachelor’s degree with 8+ years of experience in contact centre operations.</span></li><li><span>Strong knowledge of contact centre KPIs (NPS, CSAT, CES, SLA, FCR, etc.).</span></li><li><span>Proven experience in vendor management and outsourcing governance.</span></li><li><span>Hands-on experience with CRM systems, telephony, and customer analytics tools.</span></li><li><span>Strong analytical, organizational, and stakeholder management skills.</span></li><li><span>Excellent communication skills in English and Arabic, with GCC experience being a plus.</span></li></ul><p><span><br><strong><span>WHAT WE OFFER</span></strong><br></span></p><br><br><ul><li><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</span></li><li><span>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</span></li><li><span>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></li></ul> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: Valid Driver s License</p><p></p></section>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing direct-to-consumer health and wellness company focused on creating clean, plant-based herbal remedies that promote long-term wellness through natural medicine. Backed by significant growth and strong leadership, the company is transforming the intersection of wellness, food, and preventative healthcare. They are seeking a <strong>Growth Marketing Senior Manager</strong> to lead performance marketing strategy, drive customer acquisition, and accelerate revenue growth across multiple digital channels.</p><br>Role Overview<p>The <strong>Growth Marketing Senior Manager</strong> will be responsible for developing and executing comprehensive growth marketing strategies across paid media, creative strategy, customer acquisition, attribution, and performance analytics. The <strong>Growth Marketing Senior Manager</strong> will oversee media buying, creative development, forecasting, campaign optimization, and cross-functional marketing initiatives while leading high-impact growth programs that drive measurable business results. This role is ideal for an experienced performance marketer who thrives in high-growth environments and enjoys combining strategic leadership with hands-on execution.</p><br>Location<p><strong>Fully Remote | 9:00 AM – 5:00 PM EST</strong></p><br>Key ResponsibilitiesGrowth Strategy & Performance Marketing<ul><li><p>Develop and execute comprehensive digital growth marketing strategies that support revenue objectives.</p><br></li><li><p>Lead paid customer acquisition initiatives across DTC, Amazon, and retail channels.</p><br></li><li><p>Own media planning, buying, optimization, and budget allocation across multiple advertising platforms.</p><br></li><li><p>Continuously optimize acquisition funnels using performance data and customer insights.</p><br></li></ul>Paid Media Management<ul><li><p>Manage paid advertising campaigns across Meta, Google, YouTube, and additional paid social platforms.</p><br></li><li><p>Evaluate and expand into emerging advertising channels as appropriate.</p><br></li><li><p>Monitor campaign performance and optimize budgets to maximize ROAS and business growth.</p><br></li><li><p>Identify new opportunities to improve paid media efficiency and customer acquisition.</p><br></li></ul>Creative Strategy & Campaign Execution<ul><li><p>Lead creative advertising strategy where creative assets serve as primary audience targeting mechanisms.</p><br></li><li><p>Source competitive advertising concepts and develop creative briefs.</p><br></li><li><p>Oversee production and delivery of advertising assets with internal teams and external partners.</p><br></li><li><p>Ensure messaging aligns with customer needs, brand positioning, and growth objectives.</p><br></li></ul>Cross-Functional Marketing Leadership<ul><li><p>Partner with lifecycle marketing, ecommerce, retail, product, engineering, and brand marketing teams.</p><br></li><li><p>Develop integrated marketing campaigns that support business growth across channels.</p><br></li><li><p>Advocate for improvements across the customer acquisition and conversion funnel.</p><br></li><li><p>Collaborate with senior leadership on strategic marketing initiatives.</p><br></li></ul>Analytics, Attribution & Optimization<ul><li><p>Develop a deep understanding of marketing attribution and conversion performance.</p><br></li><li><p>Establish KPIs, forecasting models, and performance reporting aligned with company objectives.</p><br></li><li><p>Monitor ROAS, customer acquisition costs, customer lifetime value, and overall marketing effectiveness.</p><br></li><li><p>Conduct experiments, analyze results, and implement data-driven optimizations.</p><br></li></ul>Innovation & Team Leadership<ul><li><p>Stay current on industry trends, emerging technologies, and new advertising platforms.</p><br></li><li><p>Foster a culture of creativity, accountability, innovation, and continuous improvement.</p><br></li><li><p>Mentor and guide marketing team members to execute high-impact campaigns.</p><br></li><li><p>Promote operational excellence across growth marketing initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3–5 years</strong> of experience in growth marketing with an emphasis on creative strategy and paid media.</p><br></li><li><p>Experience managing paid advertising across Meta, Google, and YouTube.</p><br></li><li><p>Experience developing and executing customer acquisition strategies.</p><br></li><li><p>Experience leading media planning and buying initiatives.</p><br></li><li><p>Experience collaborating with cross-functional marketing, product, and engineering teams.</p><br></li><li><p>Experience working within high-growth or startup environments.</p><br></li><li><p>Experience leading or mentoring marketing team members.</p><br></li><li><p>Experience managing marketing performance reporting and forecasting.</p><br></li></ul>Skills<ul><li><p>Strong understanding of performance marketing and paid media strategy.</p><br></li><li><p>Strong creative strategy and advertising campaign development skills.</p><br></li><li><p>Strong analytical skills with the ability to interpret marketing data and attribution.</p><br></li><li><p>Experience optimizing ROAS, CAC, CLTV, and conversion funnels.</p><br></li><li><p>Excellent project management and organizational skills.</p><br></li><li><p>Strong communication and stakeholder management skills.</p><br></li><li><p>Experience with Meta Ads.</p><br></li><li><p>Experience with Google Ads.</p><br></li><li><p>Experience with YouTube Ads.</p><br></li><li><p>Familiarity with TikTok Ads and TikTok Shop Ads is preferred.</p><br></li><li><p>Ability to develop creative briefs and advertising concepts.</p><br></li><li><p>Strong leadership and decision-making abilities.</p><br></li><li><p>Passion for continuous optimization and experimentation.</p><br></li></ul>What Success Looks Like<ul><li><p>Paid marketing campaigns consistently achieve growth and revenue objectives.</p><br></li><li><p>Customer acquisition funnels demonstrate measurable improvements in conversion and efficiency.</p><br></li><li><p>ROAS, CAC, and CLTV metrics meet or exceed business goals.</p><br></li><li><p>Creative strategies consistently produce high-performing campaigns.</p><br></li><li><p>Cross-functional marketing initiatives are successfully executed across multiple channels.</p><br></li><li><p>Marketing reporting and attribution provide clear, actionable insights for leadership.</p><br></li><li><p>The growth marketing team operates with accountability, innovation, and continuous improvement.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join one of the fastest-growing brands in the health and wellness industry. As the <strong>Growth Marketing Senior Manager</strong>, you'll lead customer acquisition strategy, oversee multi-million-dollar growth initiatives, collaborate with executive leadership, influence brand growth across digital channels, and help shape the future of a rapidly scaling consumer business.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Diaspora trips to Egypt are one of the most powerful ways for supporters to experience Coptic Orphans' work firsthand, and the organization intends to grow them significantly. The Diaspora Trips Manager exists to ensure these trips are consistently delivered seamlessly, on schedule, and in line with program objectives. Because they depend on coordinated input from many departments, the role serves as the single coordination point that plans each trip end-to-end and keeps every contributing function aligned - carrying the cross-departmental load so that trips reliably achieve their purpose without straining the teams that support them. Essential Functions and Responsibilities Trip Planning & Logistics Translate the trip owner's needs into a complete trip plan including objectives, dates, itineraries, and on-the-ground schedule. Arrange the core logistics - transportation, accommodation, meals, and on-site requirements - coordinating with Facilities for vehicles and drivers (per the Corporate Vehicle Policy) and with Procurement where purchasing is involved, keeping within the approved budget. Maintain a master trip calendar and ensure all relevant stakeholders are briefed well in advance of each trip. Identify logistical risks early and build contingencies so problems are planned for before they can affect a trip. Cross-Departmental Coordination Serve as the single focal point on the Egypt side for every department contributing to a trip, keeping each one clear on what is needed and by when, and making the routine coordination calls that keep a trip moving. Coordinate the scheduling of program activities including Not Alone child home visits, Representative (Rep) meetings, Valuable Girl site visits, and others, with the respective program manager. Manage the permissions each trip requires: church permissions for clergy involvement including meetings with bishops or other church representatives through the Church Affairs function, and government permissions through the Strategic Engagement function. Bring all departmental inputs into a single coherent trip plan, track delivery against it, and escalate to the Diaspora Engagement Director where alignment, significant decisions, or trade-offs are needed. On-the-Ground Execution Act as the on-site point of contact throughout each trip, coordinating logistics in real time, keeping the day running to plan, and resolving routine issues as they arise. Keep participants clearly and promptly informed of schedules, locations, and what to expect, and respond to their needs on the ground. Keep contributing departments aligned as the trip unfolds, and escalate anything affecting safety, the schedule, or trip objectives to the Diaspora Engagement Director without delay. Hold booked vendors and suppliers - hotels, transport providers, drivers, and caterers - to what was agreed throughout the trip, addressing any shortfall and arranging alternatives on the spot. Closeout, Reporting & Continuous Improvement Close out each trip cleanly, reconcile and settle vendor accounts, and submit trip expenses in line with organizational financial policies. Maintain complete records for each trip - itineraries, vendor details, permissions, and post-trip notes - kept as a reference for future trips. Submit a trip summary report to the Diaspora Engagement Director after each trip, covering outcomes, issues encountered, and recommendations for improvement. Develop and maintain a standard trip "playbook" - templates, checklists, and SOPs for planning and delivering trips - so each trip runs consistently rather than starting from scratch. Review what worked and what didn't across trips and improve the standard process over time as the trips function scales. Travel and Working requirements Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel within Egypt may reach as much as 40% of the time, during trip periods. Working outside official hours and on weekends may be required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a relevant field (e.g., Business Administration, Event Management, or a related discipline).</li><li>5 7 years of experience in logistics, event or program coordination, or operations, preferably in an NGO or mission-driven context.</li><li>Demonstrated ability to coordinate cross-functional work and keep multiple teams aligned without direct authority - through influence, clear communication, and reliable follow-through.</li><li>Strong organizational and planning skills, with the ability to juggle many moving parts and stay composed under pressure.</li><li>Strong written and verbal communication skills in both Arabic and English.</li><li>Familiarity with the Coptic community and church structures is a significant asset.</li><li>Proficiency in Microsoft Office; experience with project-management or scheduling tools is preferred.</li></ul><p></p></section>
About the role ACME for Engineering and Contracting is a contracting and interior finishing company based in Alexandria. We are appointing a Business Development Manager to own new business across the company and across an affiliated performing arts studio, reporting directly to the CEO. Responsibilities Build and manage a pipeline of contracting, finishing and fit out opportunities with developers, consulting offices, real estate brokers and facility managers. Prepare technical and commercial proposals with the engineering team and present them to clients independently. Track tenders and prequalification opportunities and maintain company submission documents. Develop institutional, corporate and sponsorship revenue for the affiliated studio business, kept operationally and commercially separate from the contracting brand. Own client relationships from first meeting through signed contract, then hand over to execution. Maintain an accurate CRM pipeline and report on it weekly. Support the CEO in building out the team, including sourcing and coordinating the hiring process for finance and engineering roles. Requirements Four to eight years of experience in business development, key account management or B2B sales. Experience in construction, contracting, interior fit out, real estate or a related sector is a strong advantage. Excellent written and spoken Arabic and English. Proven ability to lead client meetings and deliver proposals independently. Strong CRM and pipeline discipline. Based in Alexandria, able to travel to Cairo. Driving licence preferred. What we offer Base salary of 20,000 to 32,000 EGP per month with uncapped commission on both business lines. Direct reporting line to the CEO and real authority over how the function is built. Social insurance and a written contract from day one.
Job Summary<br>We are seeking an experienced Secondary Plant Production Manager to oversee and manage secondary tobacco manufacturing operations, ensuring production targets are achieved efficiently while maintaining product quality, safety, and operational excellence. Key Responsibilities<br>Lead and manage all secondary manufacturing operations, including cigarette making and packing. Ensure production plans and daily targets are achieved according to required quality and efficiency standards. Manage production lines, manpower, materials, and machine utilization. Monitor key production KPIs such as OEE, output, waste, yield, downtime, and line efficiency. Identify production losses and bottlenecks and implement corrective actions. Work closely with Maintenance, Engineering, Quality, Planning, Warehouse, and Supply Chain teams. Ensure compliance with SOPs, GMP, quality standards, health & safety, and tobacco industry regulations. Drive continuous improvement initiatives to increase productivity and reduce waste and operating costs. Lead root-cause analysis and problem-solving activities for production and quality issues. Develop, coach, and evaluate production teams to maintain high performance. Ensure proper implementation of production procedures and process controls. Monitor raw material consumption and minimize material and production losses. Prepare and review daily, weekly, and monthly production performance reports. Support new product introductions, process improvements, and equipment modifications. Ensure a safe, clean, and efficient production environment. Requirements<br>Bachelor’s degree in Engineering, preferably Mechanical, Industrial, Production, Chemical, or a related field.8–12 years of experience in manufacturing, with significant experience in production management. Strong experience in tobacco manufacturing, particularly secondary manufacturing, is highly preferred. Hands-on experience with cigarette-making and/or packing lines. Strong knowledge of OEE, Lean Manufacturing, TPM, Six Sigma, and continuous improvement. Experience managing large production teams in a high-volume manufacturing environment. Strong analytical, leadership, and problem-solving skills. Good knowledge of production planning, quality management, and cost control. Good command of English and Microsoft Office.
A leading telecom company is seeking an experienced Vendor Relations Senior Manager to lead strategic relationships with key vendors and service providers, ensuring strong supplier performance, contractual compliance, service quality, and cost efficiency.<br><br>Key Responsibilities:<br><br>Develop and maintain strong strategic relationships with key vendors and service providers Manage the end-to-end vendor relationship lifecycle, from onboarding and contracting through performance evaluation and renewal Monitor vendor performance against agreed SLAs, KPIs, and contractual obligations Lead commercial negotiations, contract renewals, and service-level discussions with strategic vendors Identify opportunities for cost optimization, service improvement, and value creation Collaborate with Procurement, Finance, Legal, Technology, Operations, and other stakeholders to ensure effective vendor management Establish and maintain vendor governance frameworks, performance reviews, and escalation processes Identify, assess, and mitigate vendor-related operational, financial, and compliance risks Resolve complex vendor issues and disputes while maintaining strong long-term partnerships Conduct regular business reviews with key vendors and ensure continuous improvement in service delivery Maintain accurate vendor performance records, contracts, and related documentation Lead and develop the vendor management team and ensure adherence to company policies and procedures<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Supply Chain, Engineering, or a related field8-12 years of experience in vendor management, supplier relationship management, procurement, or commercial operations Proven experience managing strategic vendors within telecom, technology, IT, or other large-scale organizations Strong experience in contract management, SLA/KPI management, negotiations, and vendor performance management Excellent negotiation, communication, and stakeholder management skills Strong analytical and problem-solving capabilities Experience managing multiple strategic vendors and complex commercial relationships Strong leadership and team management skills Good knowledge of ERP, procurement, and vendor management systems
The Sustainability & Environmental Manager will lead and manage all sustainability and environmental functions under Hill PMC, ensuring full accountability for ESIA delivery, LEED certification , regulatory compliance, and alignment with the project milestones. The role requires strong leadership, authority interface, and proactive management of environmental and sustainability risks.<br>Responsibilities: Lead and manage all sustainability and environmental activities across design and early construction phases. Take full ownership of ESIA review, coordination, and approvals (Terrestrial, Marine, and Coastal studies). Lead and oversee the LEED certification process Ensure compliance with EEAA and SPA requirements and other applicable regulations. Act as the primary interface with the client on all environmental and sustainability matters. Lead responses to authority comments and ensure timely closure. Coordinate with environmental consultants, LEED consultants, designers, and PMC teams. Monitor LEED scorecard progress and ensure achievement of targeted certification level. Ensure alignment between design deliverables, ESIA commitments, and LEED requirements. Establish systems to track authority comments, submissions, approvals, and certification progress. Identify and mitigate risks impacting approvals and certification timelines. Oversee ESMP development and implementation. Establish environmental and sustainability KPIs and reporting systems. Lead stakeholder and authority meetings. Manage and lead the environmental and sustainability team.<br>Qualifications: Bachelor’s degree in Environmental Engineering, Civil Engineering (Environmental/Water), Environmental Science, or related field. LEED AP (BD+C) or proven experience delivering LEED Gold projects is required. Master’s degree is preferred. Proficiency in Arabic & English language is a MUSTExperience:15+ years of experience. Strong experience in ESIA and authority approvals (EEAA / SPA). Proven experience in LEED certification delivery (minimum Gold level). Experience in large-scale developments (coastal/tourism preferred). PMC or international consultancy experience is preferred. Skills & Competencies:Strong knowledge of EEAA regulations and approval processes. Strong knowledge of LEED and green building systems. Leadership and stakeholder management skills. Ability to manage high-pressure and urgent deliverables.
Job Summary We are seeking a highly motivated and results-driven Business Development Manager to drive the growth of our Cash Pickup and Financial Services business across Egypt. The ideal candidate will be responsible for developing growth strategies, expanding customer acquisition, building strategic partnerships, and increasing transaction volumes across all company branches. Key Responsibilities Develop and execute strategic growth plans to increase Cash Pickup transactions across all branches. Analyze branch performance and identify opportunities to improve transaction volumes and customer engagement. Plan and manage local marketing initiatives, including digital advertising campaigns and branch-focused promotions. Conduct field visits, customer meetings, and promotional events to strengthen brand awareness and customer acquisition. Build and maintain strong relationships with SMEs and corporate clients, promoting the company's financial and Cash Pickup solutions. Identify new business opportunities and establish strategic partnerships that contribute to revenue growth. Collaborate closely with Marketing, Sales, and Branch Operations teams to ensure successful execution of growth initiatives. Monitor performance metrics and recommend data-driven improvement plans. Develop and implement nationwide business development strategies to improve Cash Pickup performance across Egypt. Conduct market research, competitor analysis, and industry benchmarking to identify growth opportunities and emerging trends. Qualifications Bachelor's degree in business administration, Marketing, Commerce, or a related field.3–7 years of experience in Business Development, Sales, Financial Services, Logistics, or Express Operations. Experience in Aramex or similar logistics and financial service providers is highly preferred. Strong negotiation, relationship-building, and communication skills. Proven ability to drive business growth and achieve commercial targets. Strong analytical and reporting skills. Willingness to travel across branches and regions when required.
We are partnering with a leading multinational organisation to appoint a Logistics Manager to oversee logistics operations across the Africa region. This is a strategic leadership role responsible for ensuring efficient, cost-effective, and customer-focused logistics operations while driving continuous improvement and operational excellence.<br>Key Responsibilities Lead and manage end-to-end logistics operations across multiple African markets. Develop and implement logistics strategies aligned with business objectives. Oversee warehousing, transportation, import/export, customs, inventory management, and distribution activities. Manage relationships with third-party logistics providers, freight forwarders, and key logistics partners. Drive improvements in service levels, cost optimisation, and operational efficiency. Ensure compliance with local and international trade regulations, customs requirements, and company policies. Monitor logistics KPIs and implement corrective actions to improve performance. Collaborate closely with Supply Chain, Procurement, Sales, Customer Service, and Finance teams. Lead, coach, and develop the logistics team while fostering a culture of continuous improvement and safety. Identify risks within the supply chain and develop mitigation strategies to maintain business continuity.<br>Requirements Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related discipline.8–12+ years of progressive logistics and supply chain experience within a multinational environment. Strong experience managing regional logistics operations across multiple countries. Proven expertise in transportation, warehousing, distribution, import/export, and customs processes. Experience managing third-party logistics providers (3PLs) and logistics contracts. Strong knowledge of ERP systems (SAP preferred) and logistics performance reporting. Demonstrated leadership experience managing and developing teams. Excellent stakeholder management and communication skills. Strong analytical mindset with experience driving operational improvements and cost optimisation. Fluency in English is essential; Arabic is an advantage.
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<span>A. Resource Ownership & Matrix Moderation · Oversee and manage the centralized intake system for all incoming asset, facilities, labor, and advisory requests from all internal regional arms and external client segments.<br> · Apply strict prioritization rules, balancing seasonal crop timelines and biological urgencies against contractual SLAs to allocate resources without internal bias.<br> · Act as the first-line moderator when resource constraints or scheduling deadlocks occur between different farm portfolios, TS teams, or commercial accounts.<br> B. Capacity Management & Scheduling Optimization · Maintain an active, real-time digital dashboard tracking the total available hours, locations, and maintenance statuses of all physical shared assets and technical teams.<br> · Generate the master weekly and monthly deployment calendars, mapping out optimized logistical routes for machinery and technical engineers to cut fuel overhead and travel downtime.<br> · Continuously broadcast capacity forecasts to the Agri-Commercial Unit, flagging upcoming "Inactive" or unutilized equipment/labor windows so they can be immediately monetized in the external market.<br> C. Governance & System Management · Enforce the mandatory 14-to-30-day resource booking window for all internal operations to protect scheduling predictability.<br> · Oversee the scheduling and ticketing modules of the corporate ERP platform, ensuring all field resource consumption is logged accurately for precise ROI tracking by the Data Analyst.<br> Social insurance coverage Medical insurance coverage B.<br>Sc. in Supply Chain Management, Operations Research, Industrial Engineering, Logistics, or Agribusiness.<br> Expert in MS Excel; high proficiency in BI tools (Power BI, Tableau) and database management.<br> 7–10 years of intensive experience in operations planning, master scheduling, or logistics control centers.<br> Minimum 3+ years operating as a Resource Planner or Planning Manager within a complex, high-volume Matrix Organization (Agribusiness, manufacturing, or heavy logistics sectors highly preferred)</span> </div>
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<span>A. Resource Ownership & Matrix Moderation · Oversee and manage the centralized intake system for all incoming asset, facilities, labor, and advisory requests from all internal regional arms and external client segments.<br> · Apply strict prioritization rules, balancing seasonal crop timelines and biological urgencies against contractual SLAs to allocate resources without internal bias.<br> · Act as the first-line moderator when resource constraints or scheduling deadlocks occur between different farm portfolios, TS teams, or commercial accounts.<br> B. Capacity Management & Scheduling Optimization · Maintain an active, real-time digital dashboard tracking the total available hours, locations, and maintenance statuses of all physical shared assets and technical teams.<br> · Generate the master weekly and monthly deployment calendars, mapping out optimized logistical routes for machinery and technical engineers to cut fuel overhead and travel downtime.<br> · Continuously broadcast capacity forecasts to the Agri-Commercial Unit, flagging upcoming "Inactive" or unutilized equipment/labor windows so they can be immediately monetized in the external market.<br> C. Governance & System Management · Enforce the mandatory 14-to-30-day resource booking window for all internal operations to protect scheduling predictability.<br> · Oversee the scheduling and ticketing modules of the corporate ERP platform, ensuring all field resource consumption is logged accurately for precise ROI tracking by the Data Analyst.<br> B.Sc. in Supply Chain Management, Operations Research, Industrial Engineering, Logistics, or Agribusiness.<br> Expert in MS Excel; high proficiency in BI tools (Power BI, Tableau) and database management.<br> 7–10 years of intensive experience in operations planning, master scheduling, or logistics control centers.<br> Minimum 3+ years operating as a Resource Planner or Planning Manager within a complex, high-volume Matrix Organization (Agribusiness, manufacturing, or heavy logistics sectors highly preferred)</span> </div>
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<p><b><u>Accenture Technology:</u></b><br><span>Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence, and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses. Visit us </span><span><span>at www.accenture.com</span></span></p><br><br><br><p><b>Job Summary</b></p><br><br><p>Accenture is seeking an experienced SAP BTP Technical Manager to lead the design, development, and delivery of enterprise solutions on the SAP Business Technology Platform (BTP). This is a hands-on leadership role for a seasoned professional with deep BTP expertise across integration, extension, and application development. The role also involves contributing to data science and AI/ML initiatives within the SAP ecosystem as a complementary, secondary capability.</p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Lead end-to-end technical delivery of solutions on SAP BTP, including application development, integration, and platform extensions.</li><li>Architect and implement solutions leveraging core BTP services (SAP Integration Suite, Extension Suite, Build – CAP/RAP, SAP HANA Cloud).</li><li>Define technical design and governance standards for BTP environments, ensuring scalability, security, and performance.</li><li>Drive integration between SAP and non-SAP systems using APIs, events, and connectivity services.</li><li>Provide technical leadership, mentorship, and quality oversight to development teams.</li><li>Collaborate with functional teams, architects, and business stakeholders to translate requirements into robust technical solutions.</li><li>Contribute to data science and AI/ML initiatives on the platform where required, supporting analytics-driven and intelligent application capabilities.</li></ul><br> </div>
<p><h4>Job description</h4>
<p>You are about to apply for a job at a certified Top Employer in 2025!</p>
<p>Ready to be part of one of the market leaders in Egypt? Apply now!</p>
<p>Raya Trade; one of Raya’s subsidiaries is hiring an account manager (corporate sales).</p>
<h4>What will you do?</h4>
<ul>
<li>Developing and managing a portfolio of large enterprise accounts.</li>
<li>Identifying and understanding the specific needs and challenges of each client.</li>
<li>Tailoring solutions that meet and exceed client expectations.</li>
<li>Negotiating and closing deals.</li>
<li>Providing ongoing support and ensuring client satisfaction.</li>
<li>Achieving ambitious sales targets.</li>
</ul>
<h4>Skills description</h4>
<h4>What will you need?</h4>
<ul>
<li>Strong communication skills</li>
<li>Customer-oriented</li>
<li>Time management</li>
<li>Flexibility</li>
<li>Reliability (patient and motivated)</li>
<li>Trustworthiness</li>
<li>Negotiation skills</li>
<li>Ability to learn</li>
<li>Adaptability</li>
<li>Minimum 5 years of experience in account management in the IT industry or the enterprise market</li>
<li>A proven track record of success in B2B sales, preferably within the IT or electronics industry.</li>
<li>Strong understanding of enterprise sales processes and methodologies</li>
<li>The ability to build and maintain strong relationships with clients at all levels.</li>
<li>A data-driven approach and a knack for problem-solving.</li>
<li>A deep understanding of the IT and electronics landscape</li>
</ul>
<ul>
<li>Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning and development plans for all of our employees to ensure their personal and career development.</li>
<li>Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.</li>
<li>Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international five-day trip.</li>
<li>Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.</li>
<li>Are you a foodie? Exclusive discounts for Raya employees at Raya’s restaurants.</li>
</ul></p><p></p>
<ul data-start="927" data-end="1515"><li data-section-id="1dmgchn" data-start="927" data-end="1037">Assist in managing the construction execution of OHTL projects from mobilization through project completion.</li><li data-section-id="1g560j7" data-start="1038" data-end="1181">Coordinate all site construction activities, including foundation works, tower erection, conductor stringing, testing, and project close-out.</li><li data-section-id="15ixkgw" data-start="1182" data-end="1320">Ensure construction activities are carried out according to approved drawings, specifications, method statements, and project schedules.</li><li data-section-id="o3ploy" data-start="1321" data-end="1416">Monitor construction progress and support the implementation of recovery plans when required.</li><li data-section-id="3jeg78" data-start="1417" data-end="1515">Assist in achieving project milestones while maintaining quality, cost, and schedule objectives.</li><li data-section-id="ajuktf" data-start="1543" data-end="1648">Coordinate daily construction activities with site engineers, supervisors, subcontractors, and vendors.</li><li data-section-id="lnd2ni" data-start="1649" data-end="1761">Liaise with Engineering, Procurement, Planning, QA/QC, and HSE departments to ensure smooth project execution.</li><li data-section-id="1hr58hc" data-start="1762" data-end="1847">Support resource planning, including manpower, equipment, materials, and logistics.</li><li data-section-id="1dtd2kx" data-start="1848" data-end="1939">Participate in project coordination meetings with clients, consultants, and stakeholders.</li><li data-section-id="12nbls4" data-start="1940" data-end="2031">Resolve day-to-day site issues and escalate critical matters to the Construction Manager.</li><li data-section-id="pw2atj" data-start="2066" data-end="2208">Supervise foundation construction, tower assembly, tower erection, conductor and OPGW stringing, earthing works, and associated civil works.</li><li data-section-id="o3a82g" data-start="2209" data-end="2302">Ensure construction works comply with approved engineering designs and client requirements.</li><li data-section-id="1tvtua9" data-start="2303" data-end="2355">Verify work completion before inspection requests.</li><li data-section-id="5tvqte" data-start="2356" data-end="2409">Monitor subcontractor productivity and performance.</li><li data-section-id="1ulw2k8" data-start="2410" data-end="2457">Ensure timely completion of punch-list items.</li><li data-section-id="zfoewk" data-start="2503" data-end="2570">Ensure compliance with approved Inspection and Test Plans (ITPs).</li><li data-section-id="9n0dj2" data-start="2571" data-end="2644">Coordinate inspections with QA/QC engineers and client representatives.</li><li data-section-id="1vlre0u" data-start="2645" data-end="2716">Review Non-Conformance Reports (NCRs) and support corrective actions.</li><li data-section-id="1e5c7kg" data-start="2717" data-end="2793">Ensure all construction records and as-built documentation are maintained.</li><li data-section-id="ih49c" data-start="2838" data-end="2880">Promote a strong safety culture on site.</li><li data-section-id="mmz6eg" data-start="2881" data-end="2971">Ensure compliance with company HSE policies, client requirements, and local regulations.</li><li data-section-id="11dv5qd" data-start="2972" data-end="3045">Participate in toolbox talks, safety inspections, and risk assessments.</li><li data-section-id="vwrj4y" data-start="3046" data-end="3124">Ensure safe lifting operations, working at height, and stringing activities.</li><li data-section-id="13c769c" data-start="3125" data-end="3194">Report and investigate incidents and implement preventive measures.</li><li data-section-id="shlez8" data-start="3225" data-end="3284">Monitor daily, weekly, and monthly construction progress.</li><li data-section-id="bm605f" data-start="3285" data-end="3358">Support the preparation of construction schedules and look-ahead plans.</li><li data-section-id="xq5oio" data-start="3359" data-end="3416">Identify project risks and propose mitigation measures.</li><li data-section-id="1r28jl0" data-start="3417" data-end="3479">Submit regular progress reports to the Construction Manager.</li><li data-section-id="h5kjt8" data-start="3480" data-end="3541">Monitor resource utilization and construction productivity.</li></ul>
<p>We are seeking a dynamic Regional Business Development Manager to drive growth and expand our footprint in the facility management sector across Cairo. This leadership role requires strategic thinking, strong relationship-building skills, and a deep understanding of market trends to identify new business opportunities and cultivate lasting client partnerships.
Responsibilities:
- Develop and implement regional business development strategies to achieve company growth objectives.
- Identify and pursue new business opportunities within the facility management industry in the Cairo region.
- Establish and maintain strong relationships with key clients, stakeholders, and industry partners.
- Conduct market research to stay updated on competitor activities and industry trends.
- Collaborate with internal teams to tailor solutions that meet client needs and enhance customer satisfaction.
- Prepare and deliver compelling presentations and proposals to prospective clients.
- Negotiate contracts and close deals to maximize revenue and profitability.
- Monitor regional sales performance and provide regular reports to senior management.
- Represent the company at industry events, conferences, and networking functions.
- Lead and mentor junior team members to achieve collective goals.</p><p>- Proven experience in business development or sales roles within the facility management industry.
- Strong understanding of the Cairo market and regional business landscape.
- Excellent communication, negotiation, and interpersonal skills.
- Demonstrated ability to develop and execute successful sales strategies.
- Proactive, results-oriented, and self-motivated with a passion for driving business growth.
- Ability to build and sustain professional relationships with clients and partners.
- Strong analytical skills to assess market trends and competitor activities.
- Bachelor's degree in Business Administration, Management, or a related field; MBA is a plus.
- Fluency in English and Arabic is highly desirable.
- Willingness to travel within the region as required.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary We are looking for a highly organized and creative Brand Development Manager to build, protect, and strengthen our brand by delivering consistent and premium brand experience across all touchpoints. The ideal candidate will lead the planning, coordination, and execution of branding initiatives that reflect our company's values while maintaining the highest standards of quality, professionalism, and attention to detail. Responsibilities Develop and implement brand development strategies aligned with business objectives. Ensure consistency of the corporate identity across all communication channels and marketing materials. Manage the company's digital presence and oversee the production of publications and branded content. Plan, coordinate, and execute corporate events, exhibitions, and visitor experiences. Oversee the development and management of branded merchandise and corporate field gear. Coordinate with designers, suppliers, manufacturers, agencies, and other external partners to deliver high-quality branding projects. Manage multiple projects simultaneously while ensuring timely delivery and exceptional execution. Maintain and organize corporate brand assets and archives. Lead and support the Marketing & Communications team to achieve branding objectives. Continuously identify opportunities to enhance brand visibility and reputation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bacheloru2019s degree in marketing, Business Administration, Communications, Branding, or a related field. 3-5 yearsu2019 experience in Brand Management, Marketing, Corporate Communications, or a related role. Experience in industries such as luxury brands, hospitality, publishing, branding, creative agencies, premium retail, event management, architecture & interior design, or corporate communications is highly preferred. Outstanding project management and organizational skills. Strong attention to detail with the ability to manage multiple projects simultaneously. Excellent communication and stakeholder management skills. Fluent in written and spoken English (Arabic is an advantage). Creative, proactive, highly dependable, and results-oriented. Experience in the marine industry is not required .</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Localization Vendor Manager (Hybrid)
<p><strong>Job Summary</strong><br>To deliver a resource according to the scope of the request/plan and on time within the budget while meeting the requirements of the project's/plans scope. And to maintain stable vendor support for all the assigned projects by maintaining a database and searching for new sources.<br><strong>Job Description</strong></p><br>
<ul><li>Recruitment, screening, selection, qualification, and development of external resources.</li><li>Recruitment of external linguistic resources according to required specializations, verticals, and budget constraints.</li><li>Data analysis to help review the linguistic pool and ensure we have sufficient capacity to accommodate clients' needs.</li><li>Recruitment of new specialized vendors to create and expand multilingual and dedicated resource supply databases to accommodate clients' needs.</li><li>Assess and define requirements for external resources and identify resource solutions</li><li>Define appropriate test procedures for resource qualification, and handle test translations and other work samples.</li><li>Support other departments by providing them with any data they request.</li><li>Support for the resource requirements of tenders and quotations.</li><li>Follow up on the quota of the contracted freelancers and report to the intended parties</li><li>Negotiate terms and conditions for purchased services.</li><li>Compile and maintain vendor data and documents to ensure we have the most current information on file.</li><li>Update the capacity sheet with any newly approved vendors</li><li>Setting up, following up, and maintenance of contracts</li><li>Support and monitor vendor integration and development by building partnerships, fostering usage of new vendors, and monitoring resource availability.</li><li>Act as the escalation point for vendors. Create vendor partnerships focusing on vendor utilization, cost control, quality, and commitment to projects.</li><li>Follow developments in the industry and language professionals community: benchmarking. Liaise with local professional organizations and universities to promote talent management.</li></ul>
<p><strong>Skills and Qualifications</strong></p><br>
<ul><li>2+ years experience in Vendor Management (localization field)</li><li>Excellent written and verbal English communication skills</li><li>A second language will be a plus.</li><li>Minimum Bachelors degree or equivalent</li><li>Excellent problem-solving and analytical skills</li><li>High sense of urgency</li><li>Experience in negotiating and persuasion</li><li>Strong interpersonal skills</li><li>Effective time management</li></ul>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Technical Office Manager 1.<br> Overall Management: - Lead the Egypt Overseas Technical Office operations, including all technical and drafting teams.<br> requirements.<br> 2. Project Interface: - Serve as the primary point of contact for UAE project teams, coordinating technical instructions and deliverables.<br> - Monitor project-specific schedules and priorities, ensuring timely and accurate drawing production.<br> 3. Technical Oversight: - Supervise complex technical issues across Structural & Bridge and Utilities & Roads teams.<br> - Approve major drawing outputs, ensure compliance with UAE and international standards.<br> 4. Team Leadership: - Establish team structure, roles, and responsibilities.<br> - Mentor and develop mid- and junior-level engineers to enhance technical capability.<br> 5. Quality and Process Control: - Implement office-wide drafting standards, workflows, and review procedures.<br> Ensure all drawings and technical documents meet required quality and accuracy standards.<br> Job Special Requirements 1.<br> Education: Bachelor’s or Master’s degree in Civil, Structural, or Construction Engineering.<br> 2. Experience:- Minimum 12–18 years of professional experience in large-scale infrastructure projects.<br>- Strong track record of managing engineering or technical drafting teams, preferably in overseas projects or Middle East region.<br> 3. Technical Skills:- Deep understanding of structural engineering, bridge, underground works, and utilities design.<br>- Familiarity with international and UAE codes and standards (Eurocode, BS, AASHTO, DM, RTA, DEWA).<br> 4. Software Proficiency:Skilled in AutoCAD, Civil 3D, MicroStation, and project management software.<br> 5. Management Competencies:- Proven leadership, team building, and mentoring skills.<br> Strong communication and coordination abilities in English (written and spoken).<br>- Ability to handle multi-disciplinary technical issues and prioritize tasks under tight schedules.<br> 6. Personal Attributes:- Strategic thinking and decision-making capability.<br>- High accountability, proactive problem-solving, and results-oriented mindset.<br>- Cultural adaptability and ability to lead a multi-national team</span> </div>