Area Manager Jobs - Giza Egypt
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<p>Are you a seasoned sales professional with a passion for forging strong client relationships and driving business growth? We are seeking an exceptional <strong>Sales Account Manager</strong> to join our dynamic team in <strong>Giza, Egypt</strong>. This is a thrilling opportunity for a results-oriented individual to make a significant impact in a <strong>hybrid work environment</strong>, blending the best of office collaboration and remote flexibility.</p><p><strong>Overview:</strong> As a Sales Account Manager, you will be at the forefront of our business development efforts, responsible for cultivating and expanding our client base while nurturing existing partnerships. You will play a pivotal role in achieving ambitious sales targets and contributing directly to our strategic objectives.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Drive Sales Growth:</strong> Proactively identify, qualify, and secure new business opportunities to expand market share.</p></li><li><p><strong>Account Management Excellence:</strong> Build and maintain robust relationships with key clients, understanding their needs and positioning our solutions effectively.</p></li><li><p><strong>Strategic Planning:</strong> Develop and execute comprehensive sales strategies to meet and exceed sales objectives and revenue targets.</p></li><li><p><strong>Market Insight:</strong> Conduct thorough market analysis to identify trends, competitive landscape, and new opportunities for growth.</p></li><li><p><strong>Consultative Selling:</strong> Present compelling proposals and solutions tailored to client requirements, leveraging your deep understanding of our offerings.</p></li><li><p><strong>Collaboration:</strong> Work closely with internal teams to ensure seamless service delivery and client satisfaction.</p></li></ul><p><strong>Skills & Technologies:</strong> This role demands proficiency in <strong>Sales</strong> methodologies, a proven track record in <strong>Sales Target Achievement</strong>, and expertise in <strong>Client Relationship Management</strong>. Familiarity with <strong>CRM Software</strong> is essential, alongside strong capabilities in <strong>Business Development</strong>, <strong>Negotiation</strong>, and <strong>Strategic Planning</strong>.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As a Senior Management level professional, you will have access to continuous learning, mentorship, and clear pathways for career advancement within our growing organization. Your success directly fuels ours!</p><p><strong>Team & Culture:</strong> Join a collaborative, high-performing team that values innovation, dedication, and mutual support. We foster an inclusive environment where every voice is heard, and contributions are celebrated. Our hybrid model ensures flexibility while maintaining strong team cohesion.</p><p><strong>Impact:</strong> Your efforts will directly influence our market presence, revenue growth, and overall success. You will be instrumental in shaping our client portfolio and reinforcing our reputation as a leader in the industry.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience Level:</strong> A minimum of <strong>3-6 years</strong> of progressive experience in a sales or account management role, demonstrating consistent achievement of sales targets.</p></li><li><p><strong>Career Level:</strong> This is a challenging yet rewarding opportunity for a professional at the <strong>Senior Management</strong> level, ready to take on significant responsibility and leadership.</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p>Proven expertise in <strong>Sales</strong> and a strong history of exceeding <strong>Sales Target Achievement</strong>.</p></li><li><p>Exceptional abilities in <strong>Client Relationship Management</strong> and fostering long-term partnerships.</p></li><li><p>Demonstrated success in <strong>Business Development</strong>, identifying and capturing new market opportunities.</p></li><li><p>Mastery of <strong>Negotiation</strong> techniques and advanced <strong>Communication</strong> and <strong>Presentation Skills</strong>.</p></li><li><p>Proficiency in using <strong>CRM Software</strong> to manage sales pipelines and client interactions.</p></li><li><p>A strategic mindset with experience in <strong>Strategic Planning</strong> and <strong>Market Analysis</strong>.</p></li><li><p>Strong <strong>Leadership</strong> potential and the ability to work effectively in a team-oriented environment.</p></li></ul></li></ul><p></p>
<p><strong>Key Responsibilities:</strong></p><p><strong>PROCESS EXCELLENCE & SOPS</strong></p><ul><li><p><strong> </strong>Develop, document, maintain, and continuously improve end-to-end SOPs for the order-to-delivery-to-cash lifecycle across all channels (online store, app, and the four branches).</p></li><li><p>Standardize workflows across the Product Manager, warehouse and fulfillment, couriers, and customer service so handoffs are clear and exceptions are handled consistently.</p></li><li><p> Maintain a single, version-controlled process library and ensure teams always work to the current version.</p></li><li><p>Run a recurring assurance program (audits, spot-checks, sample reviews) that verifies SOP adherence and flags deviations before they reach the customer.</p></li><li><p>Design and audit the control framework over delivery accuracy, returns and RTO handling, and COD cash reconciliation — the controls, not the reconciliation itself, which sits with Finance (or Operations until Finance is staffed for it.</p></li><li><p> Investigate root causes of operational failures and document corrective and preventive recommendations, escalating them to the Head of E-Commerce for action with the relevant team. </p></li></ul><p></p><p><strong>LOGISTICS & LAST-MILE ASSURANCE:</strong></p><ul><li><p>Monitor courier SLA performance (Bosta and any additional 3PLs) and the internal fleet: on-time delivery, first-attempt success, delivery lead time, and RTO / failed-delivery rates.</p></li><li><p> Independently verify COD reconciliation accuracy between couriers, the ERP (Edara → Odoo), and Finance, and escalate unresolved or aging variances to Finance and the Head of E-Commerce.</p></li><li><p> Own the logistics KPI definitions and validate that the KPIs reflect the business, while the Data Scientist owns dashboard development, calculations, and reporting — then convert the insights into improvement initiatives.</p></li></ul><p></p><p><strong>ORDER & CUSTOMER-OPERATIONS QUALITY:</strong></p><ul><li><p>. Assure order-lifecycle quality: order accuracy, fulfillment time, packing standards, and cancellation and return handling.</p></li><li><p>. Track cross-team SOP adherence and log deviations for the Head of E-Commerce to resolve with operations, customer service, and the Product Manager (who executes Shopify changes.</p></li></ul><p></p><p><strong>CUSTOMER EXPERIENCE & SERVICE ASSURANCE:</strong></p><ul><li><p>. Conduct recurring audits of Customer Service interactions to ensure compliance with SOPs, service standards, and communication guidelines.</p></li><li><p>. Audit complaint handling, escalations, and service recovery to ensure SLA adherence and consistent execution.</p></li><li><p>. Review Customer Experience KPIs and identify trends, process gaps, and recurring customer pain points.</p></li><li><p>. Verify that customer feedback and Voice of Customer insights are accurately captured, categorized, and escalated for corrective action.</p></li><li><p>. Recommend process improvements that enhance service quality, reduce repeat complaints, and improve the overall customer experience.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Qualifications & Experience:</strong></p></li><li><p>5+ years in e-commerce or retail operations, logistics, or operational quality and assurance, with at least 2 years leading process or QA work.</p></li><li><p>Hands-on experience with last-mile and COD logistics in the Egyptian / MENA market: courier SLA management, RTO, and cash reconciliation.</p></li><li><p>Proven track record building SOPs and running audits or control programs.</p></li><li><p>Working knowledge of Shopify (or a similar platform) and ERP systems; Edara / Odoo experience an advantage.</p></li><li><p>Strong data literacy — comfortable with Excel and BI dashboards (Power BI a plus); able to validate and interpret operational data.</p></li><li><p>Bachelor's degree in engineering, business, supply chain, or a related field; Lean / Six Sigma or a quality certification is a plus.</p></li></ul><p></p>
<h2><strong>About DAZU Wealth</strong></h2><p>DAZU Wealth is the personal finance and wealth platform within the DAZU ecosystem.<br>It helps users:</p><ul><li><p>Track spending and cashflow</p></li><li><p>Receive upcoming installment reminders</p></li><li><p>View all financial accounts in one place</p></li><li><p>Build better financial habits and insights</p></li></ul><p>Our goal is to scale DAZU Wealth to hundreds of thousands of users across the region.</p><p>We are hiring a <strong>Growth Manager</strong> to lead digital marketing, user acquisition, funnel optimization, and activation strategies to rapidly grow our user base.</p><p> </p><h2><strong>Role Overview</strong></h2><p>The Growth Manager will own DAZU Wealth’s <strong>growth engine</strong>, driving:</p><ul><li><p>New user acquisition</p></li><li><p>Conversion through funnels</p></li><li><p>Digital marketing execution</p></li><li><p>Experiments, A/B tests, and performance analytics</p></li><li><p>Retention and activation campaigns</p></li></ul><p>This is a hands-on role requiring strong skills in <strong>performance marketing, content strategy, analytics, and growth hacking</strong>.</p><p>You will work closely with Product, Data, and Design teams to scale DAZU Wealth efficiently and sustainably.</p><p><strong>Requirements</strong></p><h2><strong>Key Responsibilities</strong></h2><h3><strong>1. User Acquisition & Digital Marketing</strong></h3><ul><li><p>Plan, execute, and optimize paid marketing across Meta, Google, TikTok, YouTube, and other channels.</p></li><li><p>Manage CAC targets and implement strategies to reduce acquisition costs.</p></li><li><p>Build and optimize growth funnels (awareness → install → activation → retention).</p></li><li><p>Run influencer and creator marketing campaigns relevant to personal finance.</p></li></ul><p> </p><h3><strong>2. Growth Experiments & Funnel Optimization</strong></h3><ul><li><p>Design and run A/B tests across landing pages, onboarding flows, app store pages, and referral programs.</p></li><li><p>Analyze drop-offs and improve conversion rates at every stage.</p></li><li><p>Develop and launch viral loops, referral incentives, and shareable content.</p></li></ul><p> </p><h3><strong>3. Content & Brand Growth</strong></h3><ul><li><p>Work with design/content teams to create compelling ads, landing pages, and social content.</p></li><li><p>Manage DAZU Wealth’s online presence (social media, blog, email newsletters).</p></li><li><p>Build educational and personal finance–focused content engines to drive organic growth.</p></li></ul><p> </p><h3><strong>4. Analytics & Reporting</strong></h3><ul><li><p>Own growth dashboards and monitor KPIs daily.</p></li><li><p>Analyze user behavior and segment audiences to improve targeting.</p></li><li><p>Track CAC, LTV, conversion rates, ROI, and cohort performance.</p></li><li><p>Report on campaign performance and insights with actionable recommendations.</p></li></ul><p> </p><h3><strong>5. Activation & Retention Campaigns</strong></h3><ul><li><p>Improve onboarding flows and push users to complete key actions (connecting accounts, tracking spending, etc.).</p></li><li><p>Run email, SMS, and push notification campaigns to increase engagement.</p></li><li><p>Work with product teams on habit loops, insights, and notifications that drive retention.</p></li></ul><p> </p><h3><strong>6. Partnerships (Optional Bonus Function)</strong></h3><ul><li><p>Explore partnerships with influencers, content creators, personal finance coaches, and communities.</p></li><li><p>Coordinate referral partnerships with fintech, banks, universities, or lifestyle apps.</p></li></ul><p> </p><h2><strong>Requirements</strong></h2><h3> </h3><h3><strong>Must Have</strong></h3><ul><li><p>3–6+ years experience in growth, digital marketing, or performance marketing.</p></li><li><p>Proven experience in growing a consumer app.</p></li><li><p>Strong knowledge of Meta Ads, Google Ads, TikTok Ads, SEO, and analytics tools.</p></li><li><p>Ability to build funnels, run experiments, and analyze data.</p></li><li><p>Experience with A/B testing tools (Firebase, GA4, Optimizely, etc.).</p></li><li><p>Strong understanding of CAC, retention, cohort analysis, and LTV.</p></li><li><p>Fluent in English and Arabic.</p></li></ul><p> </p><h3><strong>Nice to Have</strong></h3><ul><li><p>Experience in fintech, banking, personal finance, or consumer tech.</p></li><li><p>Experience working with data teams on segmentation and growth models.</p></li><li><p>Understanding of behavioral psychology and habit-forming product design.</p></li><li><p>Familiarity with mobile attribution (Adjust, AppsFlyer, Firebase).</p></li></ul><p></p>
<p>Social media moderator </p><p>???? Key Responsibilities:</p><p></p><p>* Communicate with customers across different channels (calls, messages, social media)</p><p>* Achieving Sales Target </p><p>* Manage and update data on CRM </p><p>* Follow up with leads </p><p>* Prepare reports and share insights with the Marketing Manager</p><p>* Handle customer inquiries and objections professionally</p><p></p><p>Benifits:</p><p>✅Social insurance </p><p>✅Medical insurance </p><p>✅Good environment </p><p>✅Stability </p><p>✅Fixed Salary+ Commission </p><p>✅L&D Programs</p><p><br></p><p><strong>Requirements</strong></p><p>????????Requirements:</p><p></p><p>* Minimum 2 years of experience in sales</p><p>* Strong communication and selling skills</p><p>* Bachelor’s degree (graduates only)</p><p>* Basic knowledge of marketing</p><p>* Experience using CRM systems</p><p>* Ability to generate qualified leads and close deals</p>
<p>Are you a seasoned sales professional with a passion for expanding horizons and driving international growth? We're seeking an exceptional <strong>Export Sales Manager</strong> to lead our charge into new markets from our vibrant Giza, Egypt office. This is a unique opportunity to shape our global footprint and make a significant impact within a dynamic industry!</p> <p><strong>Overview:</strong> As our Export Sales Manager, you will be at the forefront of our international sales efforts, responsible for identifying new export opportunities, building strong client relationships, and significantly increasing our market share in the paints sector. You will be a key player in our full-time/part-time team, driving strategic initiatives and ensuring operational excellence.</p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Spearhead</strong> the development and execution of comprehensive export sales strategies for paint products.</li> <li><strong>Identify</strong> and cultivate new business opportunities in international markets, expanding our customer base.</li> <li><strong>Manage</strong> and nurture existing client relationships, ensuring high levels of customer satisfaction and retention.</li> <li><strong>Conduct</strong> thorough market analysis to identify trends, competitive landscapes, and potential growth areas.</li> <li><strong>Negotiate</strong> and close lucrative sales contracts, ensuring profitability and adherence to company objectives.</li> <li><strong>Collaborate</strong> closely with production, logistics, and customer service teams to ensure seamless order fulfillment and exceptional support.</li> <li><strong>Provide</strong> leadership and mentorship, fostering a high-performance sales culture within your team.</li> </ul> <p><strong>Skills & Technologies:</strong> This role demands a blend of strong sales acumen, international business savvy, and a deep understanding of the paints industry. You will leverage your expertise in <strong>Export Sales</strong>, <strong>International Business Development</strong>, and <strong>Client Relationship Management</strong> to achieve outstanding results. Proficiency in <strong>Market Analysis</strong>, <strong>Strategic Planning</strong>, and <strong>Negotiation</strong> will be critical to your success.</p> <p><strong>Growth Opportunities:</strong> We are committed to your professional development. As a Senior Management professional, you will have ample opportunities to take on greater responsibilities, lead larger initiatives, and contribute to the strategic direction of our international expansion. Your success directly fuels our growth!</p> <p><strong>Team & Culture:</strong> Join a collaborative and supportive team environment where innovation and results are celebrated. We foster a culture of excellence, continuous learning, and mutual respect. You'll be working <strong>on-site</strong> in our bustling Giza, Egypt location, surrounded by a passionate group dedicated to achieving global success.</p> <p><strong>Impact:</strong> Your contributions will directly influence our international market penetration and revenue growth. You will be instrumental in expanding our brand presence globally, opening doors to new markets, and cementing our position as a leader in the paints industry. This is your chance to leave a lasting legacy!</p><p><strong>Requirements</strong></p><ul> <li><strong>Master of Export Sales:</strong> Proven track record of success in <strong>Export Sales</strong> and <strong>Export</strong> management, specifically within the <strong>Paints</strong> industry.</li> <li><strong>Strategic Leader:</strong> Demonstrated experience in <strong>International Business Development</strong>, <strong>Strategic Planning</strong>, and <strong>Market Analysis</strong>.</li> <li><strong>Client-Focused Negotiator:</strong> Exceptional abilities in <strong>Client Relationship Management</strong>, <strong>Negotiation</strong>, and delivering outstanding <strong>Customer Service</strong>.</li> <li><strong>Experienced Professional:</strong> A minimum of <strong>3-5 years of progressive experience</strong> in an export sales role, ideally within the paints or related chemical industry.</li> <li><strong>Senior Management Acumen:</strong> Ready to step into a <strong>Senior Management</strong> role, demonstrating strong <strong>Leadership</strong>, <strong>Sales Management</strong>, and <strong>Problem-Solving</strong> skills.</li> <li><strong>Global Communicator:</strong> Excellent verbal and written <strong>Communication</strong> skills, with the ability to build rapport across diverse cultures.</li> <li><strong>Logistical Prowess:</strong> Understanding of international <strong>Logistics</strong> and supply chain processes.</li> </ul>
<p>The Associate Manager Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup & Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects. The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup & Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions. The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p><p>Infrastructure services practice leadership</p><ul><li>Lead and manage the Infrastructure Solutions & Services practice.</li><li>Establish delivery standards, methodologies, and best practices.</li><li>Define infrastructure service offerings and delivery frameworks.</li><li>Drive capability development and technical excellence across the team.</li><li>Build and maintain infrastructure solution reference architectures.</li><li>Develop service delivery models aligned with customer requirements.</li><li>Support strategic growth and expansion of infrastructure services.</li></ul><p>Solution Design & Consulting Leadership</p><ul><li>Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li><li>Review and approve infrastructure designs and implementation approaches.</li><li>Ensure solutions align with customer business objectives and technical requirements.</li><li>Provide executive-level consulting and advisory services.</li><li>Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li><li>Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.</li></ul><p>Project Management:</p><ul><li>Ensure successful delivery of infrastructure projects and programs.</li><li>Govern project quality, timelines, and scope.</li><li>Monitor project resource utilization.</li><li>Review delivery risks and mitigation plans.</li><li>Support large-scale and strategic customer engagements.</li><li>Ensure projects meet agreed SLAs and KPIs.</li></ul><p>Stakeholder Management:</p><ul><li>Serve as the senior escalation point for infrastructure engagements.</li><li>Build trusted advisor relationships with customers.</li><li>Collaborate with sales, presales, product teams, and partner organizations.</li><li>Participate in executive steering committees and governance forums.</li><li>Support bid responses, proposals, and customer presentations.</li></ul><p>Risk Management</p><ul><li>Identify technical, operational, financial, and delivery risks.</li><li>Develop mitigation strategies and contingency plans.</li><li>Ensure infrastructure resilience and service continuity.</li><li>Oversee major incident management and root cause analysis.</li><li>Support disaster recovery and business continuity programs.</li></ul><p>Compliance & Auditing</p><ul><li>Ensure infrastructure services comply with regulatory requirements.</li><li>Ensure alignment with:<ul><li>ISO 27001</li><li>ISO 20000</li><li>NIST Framework</li><li>ITIL Best Practices</li><li>Business Continuity Standards</li><li>Data Protection Regulations</li></ul></li><li>Support internal and external audits.</li><li>Ensure governance and quality standards are maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Core competencies, knowledge and experience:</h2><p>10 years of experience in infrastructure technologies and enterprise IT environments. Minimum 5 years of experience managing technical delivery teams. Bachelor s degree in Computer Science, Information Technology, Engineering, or related field. Proven experience delivering large-scale infrastructure transformation programs. Strong consulting and customer engagement experience. Experience managing multi-disciplinary technical teams. Strong financial and commercial awareness. Strong communication, presentation, and negotiation skills. Experience working in enterprise and service provider environments. Excellent command of English.</p><h2>Must have technical / professional qualifications:</h2><p>Strong Knowledge and Experience with a mix of the following vendors and technologies</p><ul><li>Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)</li><li>Storage Technologies (Dell, NetApp, HPE)</li><li>Backup and Disaster Recovery (Veeam, Commvault)</li><li>Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)</li><li>ITSM Solutions.</li><li>Azure, AWS knowledge is a plus.</li><li>ITIL Knowledge.</li></ul>
<p>* Lead and supervise the sales team to achieve monthly and quarterly targets.</p><p>* Set daily and monthly objectives for team members and follow up on their performance.</p><p>* Monitor individual and team KPIs and provide regular performance feedback.</p><p>* Coach and motivate team members to improve their sales performance.</p><p>* Support team members in handling clients, negotiations, and closing deals.</p><p>* Track leads, follow-ups, and conversion rates.</p><p>* Ensure proper CRM/data updates and accurate sales reporting.</p><p>* Conduct regular team meetings and performance reviews.</p><p>* Identify performance gaps and create action plans for improvement.</p><p>* Assist in training and onboarding new team members.</p><p>* Coordinate with other departments to ensure smooth workflow.</p><p>* Prepare and submit regular performance reports to the Sales Manager.</p><p>* Maintain a positive, professional, and target-driven team environment.</p>
<p><br>- Analyze financial information to produce forecasts of business. <br>- Develop P&L budget and cash flow Budget. <br>- Determine financial status by Monitoring and analyzing plans and forecasts with actual results. <br>- Conduct regular Monitoring & reviews to update the budget variance & Cause of Change. <br>- Provide information to the Finance Manager by assembling and summarizing data; preparing reports; making presentations of findings, analysis, and recommendations. <br>- Develop financial analysis reports on Monthly & Quarterly Basis.</p><p><strong>Requirements</strong></p><p>- Bachelor’s degree in finance, accounting. <br>- Up to 4 years’ Experience in same position. <br>- Excellent time management and organizational ability. <br>- Ability to multitask and meet constant deadlines. <br>- Strong mathematical, statistical, and analytical skills. <br>- Outstanding presentation, reporting skills. <br>- Communication skills have a strong analytical mindset with technical ability and excellent Communication skills.</p><p></p>
<ul><li><p>Lead and oversee daily production operations and ensure achievement of production plans and targets.</p></li><li><p>Ensure compliance with <strong>GMP, SOPs, and quality standards</strong>.</p></li><li><p>Manage production manpower, equipment, materials, and resources efficiently.</p></li><li><p>Monitor production performance and drive continuous improvement initiatives.</p></li><li><p>Coordinate with <strong>QA, QC, Engineering, Warehouse, and Supply Chain</strong> to ensure smooth operations.</p></li><li><p>Lead and develop the production team and ensure high levels of performance and productivity.</p></li><li><p>Handle production-related issues and ensure effective corrective and preventive actions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in pharmacy is a must</p></li><li><p><strong>Minimum 10 years of experience</strong> in pharmaceutical manufacturing.</p></li><li><p>Proven experience as a Production Manager in the pharmaceutical industry is a must.</p></li><li><p>Strong knowledge of <strong>GMP and pharmaceutical manufacturing processes</strong>.<br>Strong leadership, decision-making, and problem-solving skills.</p></li></ul><p></p>
<ul><li><p>Assist in managing daily security operations.</p></li><li><p>Supervise and monitor security staff and shifts.</p></li><li><p>Ensure compliance with company security policies and procedures.</p></li><li><p>Investigate security incidents and prepare reports.</p></li><li><p>Control site access and monitor CCTV systems.</p></li><li><p>Coordinate emergency response and safety procedures.</p></li><li><p>Conduct regular security inspections and risk assessments.</p></li><li><p>Liaise with internal departments and external security authorities when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree is preferred.</p></li><li><p><strong>Military background in the Egyptian Armed Forces is mandatory (Essential Requirement).</strong></p></li><li><p>3–5 years of experience as Assistant security Manager, preferably in a food manufacturing or industrial environment.</p></li><li><p>Strong leadership and communication skills.</p></li><li><p>Knowledge of CCTV, access control systems, and emergency procedures.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Ability to work under pressure and manage security teams effectively.</p></li><li><p><strong>Maximum age: 45 years.</strong></p></li></ul><p></p><p></p>
<ul><li><p>Responding to applicants' inquiries, explaining university study programs, and clarifying the university's advantages.</p></li><li><p>Communicating with students to complete admission and registration procedures.</p></li></ul><ul><li><p>Printing, approving, and delivering required certificates and attestations.</p></li><li><p>Preparing lists of expected graduates and graduates.</p></li><li><p>Sending responses to students or inquiries through the student services system.</p></li><li><p>Monitoring and reviewing applicant data registration on the website and preparing necessary student files.</p></li><li><p>Administrative tasks assigned by the direct manager that are related to his specialty.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in a relevant field.</p></li><li><p>0-2 years of experience as an administrative assistant or customer service, preferably in an educational institution.</p></li><li><p>Very good Microsoft office knowledge.</p></li><li><p>Very good command in English.</p></li><li><p>Knowledge of public relations principles and the ability to communicate and persuade.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Ability to multi task.</p></li><li><p>Presentable.</p></li></ul><p></p>
<p>The <strong>Plant Manager</strong> acts as the site executive, taking ultimate responsibility for the facility's <strong>Profit and Loss (P&L), capital expenditure (CapEx), safety culture, and high-volume cold-chain execution</strong>. They bridge technical food engineering with strategic corporate objectives.</p><p></p><p><strong>Core Sections</strong></p><p></p><ul><li><p><strong>Operational & Financial Leadership</strong>: Driving facility KPIs, managing total cost of goods sold (COGS), controlling multi-million EGP operating budgets, and leading raw material supply chains.</p></li></ul><p></p><ul><li><p><strong>Technical Plant Supervision</strong>: Overseeing industrial-scale refrigeration infrastructure (<strong>Ammonia/NH3, CO2, or Cryogenics</strong>), automated sorting, and plant-wide Preventative Maintenance (PM) tracks.</p></li></ul><p></p><ul><li><p><strong>Regulatory & Safety Mandates</strong>: Owning full audit-readiness for<strong> regulations</strong> and <strong>benchmarks,</strong> alongside workplace safety compliance (OSHA).</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Senior Qualifications</strong>: Mandating <strong>15–20years of senior cold-chain management experience</strong> and a strong background in engineering, food science, or lean manufacturing frameworks (Six Sigma/TPM).</p></li></ul><p></p>
<p><h4>Job description</h4>
<p>You are about to apply for a certified Top Employer 2026.</p>
<p>Ready to be part of one of the market leaders in Egypt? Apply now. Raya Smart Buildings, one of Raya’s subsidiaries, is hiring a Front Desk Executive.</p>
<h4>What will you do?</h4>
<ul>
<li>Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival.</li>
<li>Answer the phone in a timely manner.</li>
<li>Responsible for permission cycle by coordinating with the duty manager, making follow-up, and ensuring delivery to the security team.</li>
<li>Responsible for receiving the payment for the events, cashless system, and some classes of multipurpose rooms and delivering it to the finance team or the responsible person.</li>
</ul>
<h4>Skills description</h4>
<h4>What will you need?</h4>
<ul>
<li>Bachelor's degree.</li>
<li>0-2 years of experience.</li>
<li>Excellent English speaker.</li>
<li>Owns a hospitable attitude.</li>
</ul></p><p></p>
<ul><li><p>Welcome the new students and fully answer their questions.</p></li><li><p>Run the assigned classes and help the students.</p></li><li><p>Answer phone calls and keep records.</p></li><li><p>Informing students of the course start dates and weekly updates.</p></li><li><p>Address student inquiries about events, course prices, and content.</p></li><li><p>Respond to clients’ complaints in a timely and professional manner.</p></li><li><p>Report the tasks and feedback to his direct manager on a daily basis.</p></li><li><p>Excellent sales skills with clients and persuasion abilities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as a front desk representative, agent or relevant position.</p></li><li><p>Familiarity with office machines (e.g. fax, printer, etc.).</p></li><li><p>Knowledge of office management and basic bookkeeping.</p></li><li><p>Proficient in English (oral and written).</p></li><li><p>Excellent knowledge of MS Office (especially Excel and Word).</p></li><li><p>Strong communication and people skills.</p></li><li><p>Good organizational and multi-tasking abilities.</p></li><li><p>Problem-solving skills.</p></li><li><p>Customer service orientation.</p></li></ul><p></p>
<ul><li><p>Job Summary</p></li><li><p>We are seeking a General Manager with strong technical automotive expertise to lead our auto service center’s daily operations, ensuring quality service, efficient workshop performance, and customer satisfaction.</p></li><li><p>Key Responsibilities</p></li><li><p> Manage daily workshop operations and staff performance</p></li><li><p> Ensure quality diagnostics, repair, and maintenance standards</p></li><li><p> Handle spare parts inventory and supplier coordination</p></li><li><p> Monitor budgets, costs, and profitability</p></li><li><p> Resolve customer issues and maintain satisfaction</p></li><li><p> Report directly to the Owner on performance and growth</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Job Requirements</p></li><li><p>5+ years of experience in automotive workshop/service center management</p></li><li><p> Strong technical background in vehicle diagnostics, repair, and maintenanc</p></li><li><p> Proven experience leading and managing technical teams</p></li><li><p> Solid understanding of budget, cost control, and inventory management</p></li><li><p> Strong problem-solving and decision-making skills</p></li><li><p> Excellent communication and customer service skills</p></li><li><p> Bachelor’s degree in Mechanical/Automotive Engineering or related field (preferred)</p></li></ul><p></p>
<p><strong>About Us</strong></p><p>Daftra - دفترة is a leading cloud-based SaaS provider supporting more than 50 business sectors across the Arab region. Our platform delivers secure, scalable, and fully customizable enterprise management solutions with a 99.9% uptime guarantee, accessible anytime, anywhere, across multiple devices.</p><p>At Daftra, we simplify business operations by empowering organizations with flexible systems that grow with their needs backed by strong engineering, product excellence, and customer-centric innovation.</p><p><br></p><p><strong>Objective of the Position</strong></p><p>The Real-Time Management Specialist (RTM) owns intraday performance across Daftra's 24/7 Tech Support and Sales operations. Beyond monitoring live queues, the RTM makes the intraday staffing decisions that protect service levels: adjusting skills and routing, approving or cancelling offline activities, managing breaks, and recommending overtime or voluntary time off (VTO).</p><p>Reporting to the Workforce Manager, the RTM handles intraday escalations, applies and improves real-time SOPs, works closely with the Real-Time Analysts (RTAs) to cover all queues, and turns intraday results into insights and recommendations for WFM and Operations leadership.</p><p><br></p><p><strong>Duties & Responsibilities</strong></p><ul><li>Own intraday Service Level, abandon rate, and occupancy across phone, chat, email, and demo queues, making the real-time decisions needed to hit daily and weekly targets.</li><li>Reforecast intraday volume and AHT when actuals move away from forecast, quantify the staffing gap, and adjust the plan for the rest of the day.</li><li>Approve, move, or cancel breaks, coaching, training, and other offline activities based on live queue conditions, and recommend overtime or VTO to the Workforce Manager.</li><li>Handle intraday incidents during volume surges, system outages, and access issues, coordinating with Team Leads, IT, and Operations on recovery actions such as cross-skill moves, IVR messaging, and backlog plans.</li><li>Track real-time schedule adherence, log daily schedule exceptions (sick leave, tardiness, unscheduled offline time), and approve shift swaps, working alongside the RTAs.</li><li>Maintain real-time SOPs, escalation steps, and intraday threshold triggers, and propose updates after major incidents.</li><li>Track adherence and conformance trends, find the root causes of recurring gaps, and agree corrective actions with Team Leads.</li><li>Deliver daily intraday summaries and weekly performance reviews, including root-cause analysis of SLA misses and recommendations to improve scheduling and staffing.</li><li>Partner with the Scheduler and Forecaster to feed intraday learnings into future forecasts and schedules.</li></ul><p><br></p><p><strong>Qualifications</strong></p><p><strong>Education & Experience</strong></p><ul><li>Bachelor’s degree in a relevant field.</li><li>3+ years of contact center experience, including at least 1–2 years as a Real-Time Analyst or in a Workforce Management role.</li><li>Hands-on experience managing intraday queues and making real-time staffing decisions in multi-channel environments (Phone, Chat, Email).</li><li>Experience handling live incidents such as system outages or volume surges is a plus.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Solid hands-on experience with CCaaS/ACD platforms (e.g., Genesys, Talkdesk, NICE CXone, Zendesk) and real-time monitoring dashboards.</li><li>Strong MS Excel/Google Sheets skills for intraday reforecasting, staffing gap analysis, and performance reporting.</li><li>Good working knowledge of WFM concepts, including Service Level, Occupancy, Shrinkage, Adherence, Conformance, and basic Erlang C staffing calculations.</li><li>Experience with WFM tools (e.g., NICE IEX, Verint, Calabrio, Assembled) is a plus.</li></ul><p><strong> Soft Skills</strong></p><ul><li>Confident, sound decision-making under pressure, balancing service level against cost and agent experience.</li><li>Strong stakeholder management, with the ability to push back on or negotiate with Operations when live conditions require it.</li><li>Clear, concise communication for real-time escalations and management reporting.</li><li>Highly organized, able to balance live queue monitoring with reporting and administrative tasks.</li></ul><p><strong>Preferred Certification</strong></p><ul><li>WFM certifications (e.g., SWPP, ICMI) are a plus.</li></ul><p><br></p><p><strong>Why Join Daftra?</strong></p><ul><li>USD Salary</li><li>Transportation allowance</li><li>Career growth</li><li>MBA discount</li><li>Gym membership</li><li>Friendly environment</li></ul><p><br></p>
<p>To apply and configure approved network security policies, configuration, and updates, according to CIBs standard operating procedures, information security standards, and compliance requirements. End Users Daily Operation</p><ul><li>Configure the network security policies, configuration, and updates assigned on the network security team, in order to ensure seamless business operations according to bank s standard operating procedures.</li><li>Resolve network security incidents, and be on top of technical investigations, in order to ensure bank s network, services and connected devices operational stability, and functionality in adherence with the approved security standards.</li><li>Implement, Operate, and maintain CIB end to end network security controls covering perimeter, Branches, DMZ, Access layer, 3rd Party and Data Centre firewalls, in order to make sure that a unified and complaint policy applied across the organization.</li><li>Ensure the availability and efficient operations of banks end to end network security solutions such as firewalls, VPNs, Intrusion Detection Systems (IDS), in order to provide the required levels of assurance regarding the effectiveness of banks security measures and approved controls.</li><li>Assist with implementation of CIB s strategy, roadmap and delivery plans for Network Security in coordination with the Architecture and information security teams.</li><li>Monitor, report and provide network security manager by network security trends and suggest changes to policy, procedures, and tools in order to enhance the network security posture.</li><li>Provide technical network security expertise to CIBs projects, in order to provide the required levels of assurance regarding the readiness of banks security controls.</li><li>Review and critique network security solutions, in full alignment with network security manager, in order to be able evaluating the alignment with operational and mission requirements over a range of metrics including scalability, maintainability, security, reliability, flexibility, availability, and manageability</li><li>Manage VPN/remote access connectivity and maintain the availability of the service to avail remote connectivity service to end-users as per the need.</li><li>Identify, diagnose, and resolve Network Security problems in LAN/WAN/Data Center promptly and efficiently, to ensure that the connection is well functioning at all times.</li><li>Resolve escalated Service Desk network security issues to guarantee that business services are always reachable.</li><li>Apply regular health-check on the security appliances in scope to optimize performance and proactively detect possible failures/problems.</li><li>Deploy network security baseline, audit and PCI related requirements on all network components while abiding by the Change Management Process.</li><li>Monitor performance of security applications in scope and ensure a healthy and risk-free secure network connectivity through the entire organization.</li></ul><p>Policies, Processes and Procedures</p><ul><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ul><p>Day-to-day management</p><ul><li>Follow the day-to-day operations related to own jobs in the department to ensure continuity of work.</li></ul><p>Compliance</p><ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree of Communications / Computer Engineering</li><li>Minimum 2 - 4 Years of experience in Data Networking</li><li>Good Knowledge in Networking, preferably CISCO products and technologies;<ul><li>Routing & Switching (Routing protocols such as EIGRP, OSPF, BGP, and Instant Switches)</li><li>Data Center Security Products (Next Generation Firewalls, IPS)</li><li>Network Security techniques (Encryption, ISE, NAC, dot1x, device hardening)</li></ul></li><li>Recommended certifications:<ul><li>CISCO Security certificates - (CCNA, CCNP, CCSP, etc.)</li></ul></li><li>Good command of English and Arabic languages</li><li>Good Communication and Presentation skills</li><li>Good Analytical Thinking and Problem Solving skills</li></ul>
<p>We are looking for a Projects Engineer to support the coordination and management of multidisciplinary engineering projects, with a strong focus on project planning, scheduling, monitoring, reporting, proposal engineering, and stakeholder coordination. The ideal candidate will have an architectural or civil engineering background, strong communication skills, and experience working on residential, commercial, or infrastructure projects. Experience with high-rise buildings is preferred. The role will also provide support to business development and proposal activities while assisting design and project management functions. Key Responsibilities Manage and follow up on multidisciplinary engineering project activities and deliverables. Plan, schedule, and monitor project activities to ensure progress against agreed timelines. Develop and maintain project schedules and track key milestones and deadlines. Monitor project progress identify delays or potential issues, and follow up on required actions. Prepare and manage weekly, monthly, and quarterly project reports. Lead and organize project meetings and ensure that action items are followed up and closed. Manage communication with internal teams, consultants, clients, and other project stakeholders. Oversee project documentation and ensure that relevant information is properly maintained and communicated. Support and contribute to design management and project management activities. Prepare, develop, and review engineering proposals ensuring that technical content, project information, and required documentation are complete and professionally presented. Take ownership of proposal engineering activities including proposal preparation, technical inputs, and supporting documentation. Support business development activities by preparing technical and project-related information for proposals and business opportunities. Analyze project requirements and contribute to developing appropriate technical and project solutions. Monitor project deliverables and ensure that assigned tasks are completed within the required timelines and quality standards. Utilize relevant project management, engineering, documentation, and digital tools to manage project information and deliverables. Bachelor's degree in Architectural Engineering, Civil Engineering, or Structural Engineering . 3 4 years of relevant professional experience . Experience in residential, commercial, or infrastructure projects. Experience with high-rise buildings is preferred. Previous experience as a Project Coordinator, Assistant Project Manager, Proposal Engineer, or in Business Development is preferred. Strong understanding of multidisciplinary engineering coordination. Experience with project planning, scheduling, and monitoring. Strong proposal engineering and proposal-writing skills. Demonstrated ability to prepare, develop, review, and present engineering proposals. Strong reporting and communication skills. Strong meeting and stakeholder coordination skills. Excellent English proficiency. Strong communication skills. Strong digital competence. Technical Skills Primavera AutoCAD Adobe InDesign Microsoft Office Suite Microsoft SharePoint AI tools Knowledge of document control platforms such as Aconex is preferred. Health Insurance Social Insurance 21 days paid annual leave</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Architectural Engineering, Civil Engineering, or Structural Engineering . 3 4 years of relevant professional experience . Experience in residential, commercial, or infrastructure projects. Experience with high-rise buildings is preferred. Previous experience as a Project Coordinator, Assistant Project Manager, Proposal Engineer, or in Business Development is preferred. Strong understanding of multidisciplinary engineering coordination. Experience with project planning, scheduling, and monitoring. Strong proposal engineering and proposal-writing skills. Demonstrated ability to prepare, develop, review, and present engineering proposals. Strong reporting and communication skills. Strong meeting and stakeholder coordination skills. Excellent English proficiency. Strong communication skills. Strong digital competence. Technical Skills Primavera AutoCAD Adobe InDesign Microsoft Office Suite Microsoft SharePoint AI tools Knowledge of document control platforms such as Aconex is preferred.</p>
<ul><li><p>Complete and update all hotels contents on matching tourism systems.</p></li><li><p>Analyze online/offline hotels contracts and take the necessary corrective action if needed according to online/offline tourism reservation policies and procedures.</p></li><li><p>Communicate with assistant tour operators and tour operators in travel department in case any online/offline contracts mistake is being discovered to make the necessary correction according to approved company tourism roles, policies and procedures</p></li><li><p>Trouble shooting and update hotels contents to provide a complete and accurate contract include all needed details.</p></li><li><p>Carry out all tasks given to him by his direct manager efficiently.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>From 0-2 years of relevant experience.</p></li><li><p>Bachelor's degree in Tourism, hospitality, or a related field.</p></li><li><p>Experience using Juniper or Sejour systems is preferred.</p></li></ul><ul><li><p>Excellent command of English language spoken and written is a must</p></li><li><p>Customer oriented with strong communication skills.</p></li></ul><p></p>
<ul><li><p>Ensures the achievement of the project objectives.</p></li><li><p>Define and clarify the project scope.</p></li><li><p>Implements the project plan and schedule</p></li><li><p>Set and monitors the team direction and daily tasks</p></li><li><p>Coordinate activities across different organizational functions.</p></li><li><p>Ensures project is on course as per contractual obligations and project specifications</p></li><li><p>Monitors cost, time and quality</p></li><li><p>Ensures progress is recorded, circulated and corrective action is taken as deemed necessary</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in engineering - preferably Architecture</p></li><li><p>Proven experience over 3+years in high-end residential projects - finishes & fit out</p></li><li><p>Proven work experience as a project manager.</p></li><li><p>Strong command of English and Arabic language</p></li><li><p>Communication skills (reports-emails-presentations –meetings)</p></li><li><p>Leadership skills</p></li><li><p>Planning, organization and detail orientation</p></li><li><p>Management of Financial Resources</p></li><li><p>Financial Analysis</p></li><li><p>Visionary and strategic thinking</p></li><li><p>Decision Making</p></li><li><p>Conflict resolution skills</p></li><li><p>Negotiating/Influencing Skills</p></li><li><p>Maintaining effective teamwork.</p></li><li><p>Goal Setting</p></li><li><p>Time Management</p></li><li><p>Problem solving skills</p></li></ul><p></p>