Area Manager Jobs - Cairo Egypt
13986 Jobs Found
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Company Description<br><p><strong>Who is Turner & Townsend?</strong></p><br><p>All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.</p><br><p><strong>Our purpose:</strong></p><br><p><strong>Transforming performance for a green, inclusive, and productive world.</strong></p><br><p>The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.</p><br><p><strong>Our values:</strong></p><br><p><strong>Love a challenge: </strong>We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.</p><br><p><strong>Stronger together: </strong>We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.</p><br><p><strong>Bring out the best in everyone: </strong>We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice.</p><br><br>Job Description<br><p>We're looking for an experienced Director - Stakeholder & Interface Lead to join our organization in Cairo, Egypt. In this strategic leadership role, you will take ownership of program-wide stakeholder relationship management and interface coordination, serving as the critical link that ensures seamless alignment across all project initiatives. You will be responsible for identifying, managing, and resolving cross-project dependencies while fostering collaborative partnerships with internal and external stakeholders. This position requires a decisive, visionary leader who can navigate complex organizational dynamics and drive strategic coordination across multiple teams and initiatives.</p><br><ul><li>Develop and execute a comprehensive stakeholder engagement strategy that aligns with program objectives and organizational goals</li><li>Establish and maintain strong relationships with key stakeholders across all levels of the organization and external partners</li><li>Coordinate interface management activities to ensure effective communication and collaboration between project teams</li><li>Identify, analyze, and resolve cross-project dependencies and potential conflicts proactively</li><li>Facilitate alignment meetings and forums to ensure all stakeholders are informed and engaged throughout the program lifecycle</li><li>Monitor stakeholder satisfaction and engagement levels, implementing corrective actions as needed</li><li>Create and maintain stakeholder communication plans and interface documentation</li><li>Lead the development of governance structures and decision-making frameworks for program-wide coordination</li><li>Provide strategic guidance on stakeholder priorities and ensure program adjustments reflect stakeholder needs</li><li>Report on stakeholder engagement metrics and interface coordination effectiveness to senior leadership</li><li>Mentor and support team members involved in stakeholder management and interface coordination activities</li></ul><br>Qualifications<br><ul><li>Minimum 10 years of experience in stakeholder management, program coordination, or related leadership roles</li><li>Proven track record of successfully managing complex, multi-stakeholder environments</li><li>Strong expertise in cross-functional coordination and dependency management</li><li>Demonstrated ability to resolve conflicts and build consensus among diverse groups</li><li>Excellent communication and presentation skills, with the ability to tailor messaging for different audiences</li><li>Experience developing and implementing stakeholder engagement strategies</li><li>Proficiency in program or project management methodologies and frameworks</li><li>Strong analytical and strategic planning capabilities</li><li>Experience working in matrix organizational structures</li><li>Familiarity with stakeholder engagement tools and techniques</li><li>Preferred: Experience in large-scale, multi-disciplinary programs or initiatives</li><li>Preferred: Knowledge of interface management best practices and standards</li><li>Preferred: Experience in the Cairo, Egypt business environment or similar regional contexts</li></ul><br>Additional Information<br><p>Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</p><br><p>Please find out more about us at www.turnerandtownsend.com</p><br><p>#LI-PK1</p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a skilled IT project delivery professional to lead end-to-end delivery of large-scale projects, ensuring successful execution from feasibility through to closure. The role focuses on driving collaboration across cross-functional teams, maintaining alignment with timelines and quality standards, and delivering measurable outcomes that support organisational objectives.<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Coordinate cross-functional teams to ensure alignment on project requirements, timelines, and milestones.</li>
<li>Facilitate regular interactions with project stakeholders to identify, track, and resolve issues effectively.</li>
<li>Oversee project deliverables and ensure adherence to defined quality standards and methodologies.</li>
<li>Develop and maintain project communication plans, ensuring clarity and transparency across stakeholders.</li>
<li>Prepare and present status reports, consolidating insights from data analysis and project updates.</li>
<li>Manage change requests, ensuring all stakeholders understand impacts on timelines and budgets.</li>
<li>Support development of user documentation, training materials, and handover processes to ensure smooth implementation.</li>
<li>Monitor client satisfaction and secure acceptance of deliverables during and after project completion.</li>
<li>Conduct post-project evaluations to identify lessons learned and improvement opportunities.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>Demonstrated experience (typically 6–8 years) delivering large-scale IT or ERP projects or programmes.</li>
<li>Proven ability to lead diverse project teams and deliver outcomes within agreed timelines.</li>
<li>Strong understanding of established project delivery methodologies and frameworks.</li>
<li>Experience managing budgets and overseeing complex project environments.</li>
<li>Familiarity with ERP implementation and infrastructure or construction-related projects.</li>
<li>Educational background in a relevant field (bachelor’s or master’s degree).</li>
<li>Professional certification such as PMP is advantageous.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to work on high-impact, large-scale IT and transformation projects.</li>
<li>Exposure to global stakeholders and cross-market collaboration.</li>
<li>A dynamic environment that encourages innovation, continuous improvement, and knowledge sharing.</li>
<li>Opportunities to expand expertise in cloud services, ERP systems, and enterprise project delivery.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced stakeholder management and communication across global teams.</li>
<li>End-to-end project lifecycle management using industry-standard methodologies.</li>
<li>Change management and risk mitigation strategies in complex environments.</li>
<li>Practical exposure to cloud technologies (e.g., Azure, O365) and enterprise system implementation.</li>
<li>Continuous improvement and post-project evaluation techniques.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>Chat with our employees: https://lnkd.in/dpkrcvR2</li>
</ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner & Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner & Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES:</p><ul><li>Overall accountability and responsibility for ensuring Turner & Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner & Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul><p>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Minimum 15+ years of experience in similar roles. Extensive experience of both new build and fit-out projects across varying asset typologies. Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients. Experience of commercial management of commissions ensuring both successful and profitable delivery of services. Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts. Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business. Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure. Identifying and establishing new relationships, whilst maintaining and developing existing relationships. Local (Egypt) experience is required</p><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 15+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>
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<span>We’re Hiring: Personal Assistant We are looking for a highly organized and proactive Personal Assistant to provide administrative and organizational support.<br> The ideal candidate will be responsible for managing schedules, coordinating meetings, handling correspondence, organizing documents, and ensuring daily operations run smoothly.<br> This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.<br> Working Hours: 8:00 AM – 4:00 PM Friday & Saturday Off Medical Insurance Professional and supportive work environment Career growth opportunities If you’re interested, we’d love to hear from you.<br> Apply now! 1–3 years of experience in a similar role.<br> Excellent organizational and time management skills.<br> Strong communication skills.<br> Proficiency in Microsoft Office (Word, Excel, Outlook).<br> Ability to handle confidential information with professionalism.<br> Fluent English is a plus.<br></span> </div>
<p> We are looking for a talented, confident, and highly motivated <strong>Sales & Business Development Executive</strong> to join our growing team and represent our brand in the premium decorative finishes market.</p><p>The ideal candidate will be professional, presentable, commercially driven, and capable of building strong relationships with architects, interior designers, consultants, contractors, developers, and high-end clients.</p><p>This role goes beyond traditional sales. We are looking for someone who can become a strong <strong>brand representative</strong>, understand our materials and finishes, present them professionally, and develop long-term business relationships.</p><h2><strong>Key Responsibilities</strong></h2><ul><li><p>Develop new business opportunities and generate qualified leads.</p></li><li><p>Build and maintain strong relationships with <strong>architects, interior designers, consultants, contractors, developers, and property owners</strong>.</p></li><li><p>Present the company’s cementitious and decorative finishing solutions professionally to potential clients.</p></li><li><p>Conduct client meetings, presentations, showroom meetings, and site visits when required.</p></li><li><p>Understand client requirements and recommend suitable finishes, textures, colors, and applications.</p></li><li><p>Prepare and follow up on quotations, proposals, samples, and material submissions.</p></li><li><p>Maintain regular follow-up with potential clients throughout the sales cycle.</p></li><li><p>Convert qualified opportunities into confirmed projects and achieve agreed sales targets.</p></li><li><p>Develop relationships with architecture and interior design studios to increase product specification in upcoming projects.</p></li><li><p>Identify new projects and market opportunities.</p></li><li><p>Maintain accurate records of leads, opportunities, meetings, quotations, and project status using the company’s CRM/sales tracking system.</p></li><li><p>Coordinate with the technical and execution teams to ensure smooth handover of confirmed projects.</p></li><li><p>Represent the company professionally at meetings, exhibitions, industry events, and networking opportunities.</p></li><li><p>Provide regular sales reports and market feedback to management.</p></li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><ul><li><p><strong>Female candidate preferred.</strong></p></li><li><p>Bachelor’s degree in Business Administration, Marketing, Architecture, Interior Design, Engineering, or a related field.</p></li><li><p><strong>1–3 years of experience</strong> in Sales, Business Development, or Client Relations is preferred.</p></li><li><p>Previous experience in <strong>decorative finishes, paints, building materials, furniture, interior design, architectural products, or finishing materials</strong> is a strong advantage.</p></li><li><p><strong>Very good to fluent English</strong>, both spoken and written.</p></li><li><p>Excellent communication, presentation, and negotiation skills.</p></li><li><p>Professional, confident, presentable, and comfortable dealing with high-end clients and corporate decision-makers.</p></li><li><p>Strong interpersonal and relationship-building skills.</p></li><li><p>Commercial mindset with the ability to identify opportunities and close deals.</p></li><li><p>Good knowledge of Microsoft Office.</p></li><li><p>CRM experience is an advantage.</p></li><li><p>Basic understanding of architecture, interiors, colors, textures, and finishing materials is highly desirable.</p></li></ul><p><br></p>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li><p>Setting realistic, measurable targets for sales and marketing teams</p><br></li><li><p>Creating short-term and long-term plans for revenue growth</p><br></li><li><p>Conducting market research and competitor analysis to inform strategy adjustments</p><br></li><li><p>Creating and overseeing sales and marketing budgets</p><br></li><li><p>Allocating resources effectively across various initiatives</p><br></li><li><p>Analyzing return on investment for marketing campaigns and sales efforts</p><br></li><li><p>Conducting thorough market research to identify opportunities and trends</p><br></li><li><p>Analyzing competitor strategies and market positioning</p><br></li><li><p>Using data to inform decision-making and strategy adjustments</p><br></li><li><p>Collaborating with product teams to align offerings with market demand</p><br></li><li><p>Providing input on pricing strategies and product positioning</p><br></li><li><p>Identifying new market opportunities for existing products or services</p><br></li></ul><br>Qualifications<br><br><ul><li>A Bachelor’s degree in Hotel Management or Business Administration or equivalent is preferred</li><li>The ability to thrive in a fast-paced work environment, and to juggle multiple projects simultaneously while meeting deadlines</li><li>+5 Years experience as Sales and Marketing' hotel management preferably within Luxury atmosphere</li><li>Must have strong negotiation, strategic, and analytical skills</li><li>Experience with a full go-to-market cycle: positioning, demand gen, sales enablement, and post-close feedback loop</li><li>Experience managing staff, and building teams that effectively collaborate with senior staff, the Board, and executive management in a fast-paced, creatively-driven organization</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
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<span>Valleysoft is an IT services provider delivering enterprise technology solutions, application development, infrastructure support, and process-focused services for clients worldwide.<br> Working across a broad range of client needs, the company helps organizations run critical systems reliably, securely, and efficiently while supporting long-term operational performance.<br> In this role, you will help safeguard and strengthen the database environments that underpin business-critical applications.<br> This is an opportunity to contribute across enterprise database operations, reliability, security, and continuous improvement while partnering closely with technical teams to support stable, high-performing services.<br> Responsibilities Install, configure, administer, and maintain Oracle Database and Microsoft SQL Server environments.<br> Monitor database performance, identify bottlenecks, and optimize efficiency.<br> Perform backup, recovery, and disaster recovery operations.<br> Ensure database availability and business continuity through regular maintenance and monitoring.<br> Implement database security, user management, access controls, and encryption policies.<br> Execute database patching, upgrades, and migration activities.<br> Monitor storage utilization and support capacity planning.<br> Troubleshoot database incidents and resolve performance-related issues.<br> Support production, UAT, SIT, and development database environments.<br> Collaborate with application support, infrastructure, and development teams to resolve database-related issues.<br> Maintain database documentation, configuration standards, and operational procedures.<br> Perform database health checks and preventive maintenance activities.<br> Ensure compliance with banking security standards and internal IT policies.<br> Participate in on-call support and scheduled maintenance activities when required.<br> Private Health Insurance Training & Development Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.<br> 1–5 years of hands-on experience in database administration.<br> Experience administering both Oracle Database and Microsoft SQL Server in production environments, including support for banking applications.<br> Hands-on experience with RMAN backup and recovery operations, along with database patching and routine maintenance.<br> Strong experience with database performance tuning and troubleshooting production database issues.<br> Experience with database security administration, including user and role management, access control, least-privilege configuration, password policies, and basic auditing.<br> Experience collaborating with application support, infrastructure, and internal IT teams to troubleshoot incidents, coordinate maintenance activities, and restore database services.<br> Eligibility to work in Egypt.<br> Experience in banking or financial services environments is a plus.<br></span> </div>
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<span><b>Shape & Create - And make it happen!</b></span><span>The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li>Manage, monitor, and maintain diverse database landscape, including on-premises and cloud-based systems.</li><li>Ensure high availability, performance, and scalability of database systems to support critical business applications and user needs.</li><li>Implement and manage robust database security protocols, user access controls, and compliance measures to protect sensitive data.</li><li>Develop, test, and maintain comprehensive backup and recovery strategies to safeguard organizational data against loss or corruption.</li><li>Perform proactive database performance tuning, optimization, and troubleshooting to resolve complex issues efficiently and prevent future occurrences.</li><li>Plan and execute database patching, upgrades, and migrations with minimal downtime and impact on business operations.</li><li>Collaborate closely with application development teams, infrastructure teams, and other stakeholders to support new projects, integrate solutions, and resolve database-related challenges.</li><li>Maintain clear, up-to-date documentation for database configurations, procedures, and best practices.</li><li>Participate in an on-call rotation for critical database support as required, ensuring 24/7 system reliability.</li></ul><p>Your <span>Profile:</span></p><br><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</li><li>Excellent verbal and written English skills.</li><li>3+ years of proven hands-on experience with major relational database management systems, specifically MS-SQL, and SAP HANA.</li><li>Familiarity with cloud-based database solutions is also highly valued.</li><li>Proficiency in SQL for querying, data manipulation, and database object management.</li><li>Experience in monitoring, troubleshooting, and resolving database-related issues efficiently.</li><li>Strong interpersonal and communication skills.</li><li>Proactively ensures meticulous data integrity and system reliability, and adeptly resolves complex database issues under pressure</li><li>Highly adaptable to evolving technologies and business requirements, with an excellent problem-solving mindset focused on data integrity and system reliability.</li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>
A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br><br>Duties & Responsibilities:<br>1. Product Ownership & Governance Own and manage the backlog of digital channel products and features. Translate business needs into detailed business requirements and product documentation. Prepare required product approval documents, risk assessments, compliance documents, and internal approval packages. Ensure all digital products and services comply with applicable regulatory and scheme requirements. Prepare and manage official regulatory correspondence and required documentation. Maintain and continuously update all product-related forms, processes, and procedures. Track product performance and contribute to achieving digital KPIs across channels. Prepare and monitor product-related investment cases, cost tracking, and profitability follow-up.<br>2. Stakeholder Management Act as the focal point between business, technical teams, operations, compliance, risk, and other stakeholders. Ensure alignment between business requirements and technical implementation. Support commercial readiness and contribute to go-to-market activities when needed.<br>3. UAT & Quality Assurance Define UAT scope and ensure all prerequisites are in place according to the test plan. Design and review test scenarios covering all functional and business requirements. Coordinate and manage UAT cycles across related digital projects. Ensure adherence to quality standards and testing procedures. Act as final business verification prior to production release. Prepare formal UAT completion reports and provide sign-off based on defined acceptance criteria. Ensure production stability post-release and proper documentation closure.<br>4. Customer Support & Operational Oversight Take ownership of digital channel customer issues and follow through to resolution. Serve as a communication bridge between internal teams and support channels. Monitor ticketing systems and ensure timely resolution and proper updates. Monitor application ratings and reviews, address feedback, and maintain a strong digital presence. Prepare periodic reports highlighting recurring issues, trends, and improvement opportunities.<br>5. Continuous Improvement & Analytics Leverage insights from UAT, support cases, and customer feedback to propose enhancements and fixes. Identify potential risks and issues proactively. Analyze workflows and operational processes and recommend optimizations. Track customer satisfaction indicators and suggest service improvements. Develop and maintain analytical reports to support product decisions and future enhancements. Coordinate and distribute tasks within the team to ensure smooth execution and timely delivery.<br>Qualifications:<br>Professional Background3-6 years of experience in digital banking, fintech, or product management. Hands-on experience managing digital channels (Mobile, Internet Banking, Digital Assistants, etc.). Strong understanding of banking regulatory and compliance environment (preferably in Egypt).<br>Product & Technical Knowledge Solid experience in backlog management and requirement writing (BRD / User Stories). Familiarity with Agile methodology and UAT lifecycle management.<br>Analytical & Business Skills Ability to analyze product performance, customer feedback, and operational data. Experience preparing business cases, cost tracking, or ROI follow-up is a plus. Strong problem-solving and decision-making skills based on data.
<h2 class="h5">Job description</h2>
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<p><span><strong>Job Purpose:</strong></span></p><br><p><span>The role is to ensure strategic alignment of Information Security GRC initiatives with the bank’s risk management strategy, regulatory obligations, governance frameworks and the organization’s enterprise ESG commitments. The role drives Information Security GRC initiatives to strengthen the security posture while ensuring compliance and organizational alignment through:</span></p><br><p><span>• Risk tracking and compliance monitoring</span></p><br><p><span>• Policy exception management</span></p><br><p><span>• RCSA coordination</span></p><br><p><span>• Offshoring risk reporting</span></p><br><p><span>The position also leverages automation to streamline Information Security GRC processes, enhance risk visibility, and maintain accurate reporting across the Information Security Group (ISG).</span></p><br><p><span>The role ensures that information security governance, risk, compliance, and reporting practices demonstrably support ESG governance and social objectives, without duplicating or replacing the responsibilities of the corporate ESG function.</span></p><br><p><span>This role operationalizes ESG-relevant cybersecurity controls, metrics, disclosures, and assurance activities within ISG, ensuring readiness for regulatory, investor, and board-level ESG scrutiny. Also support AVP – ISG GRC in preparing executive, board, and regulatory ESG-related cybersecurity governance responses.</span></p><br><p><span><strong>Key Result Areas:</strong></span></p><br><p><span><span><strong>Governance, Risk, Compliance:</strong></span></span></p><br><ul><li><p><span><span>Ensure adherence to internal policies, regulatory requirements, and industry standards. </span></span></p><br></li><li><p><span><span>Identify, assess, and manage information security risks across business units. </span></span></p><br></li><li><p><span><span>Maintain compliance documentation and evidence for audits.</span></span></p><br></li></ul><p><span><span><strong>Policy Exception Management:</strong></span></span></p><br><ul><li><p><span><span>Develop and maintain a comprehensive process for managing policy exceptions, including documentation, expiration date and approval workflows.</span></span></p><br></li><li><p><span><span>Ensure all policy exceptions are properly documented, reviewed, and approved in accordance with organizational standards.</span></span></p><br></li><li><p><span><span>Perform risk assessments for proposed policy exceptions to evaluate their potential impact on compliance and security. </span></span></p><br></li><li><p><span><span>Work with stakeholders to communicate policy exception process, develop compensating controls for policy exceptions, and ensure timely closure.</span></span></p><br></li><li><p><span><span>Regularly review and monitor granted exceptions to ensure compliance with the terms and conditions.</span></span></p><br></li><li><p><span><span>Conduct periodic audits to assess compliance with approved exceptions and identify deviations for remediation. </span></span></p><br></li></ul><p><span><span><strong>Risk Control Self Assessments </strong></span></span></p><br><ul><li><p><span><span>Coordinate and ensure regular risk control self-assessments across various business units to identify and evaluate potential risks.</span></span></p><br></li><li><p><span><span>Compile and analyze assessment results and prepare detailed reports with actionable insights and recommendations.</span></span></p><br></li><li><p><span><span>Perform follow-ups to verify the effectiveness of implemented controls and risk mitigation measures.</span></span></p><br></li></ul><p><span><span><strong>Offshoring Reporting</strong></span></span></p><br><ul><li><p><span><span>Maintain accurate and timely reporting of offshoring activities</span></span></p><br></li><li><p><span><span>Ensure alignment with regulatory reporting requirements, and supporting the organization’s compliance posture concerning offshore operations</span></span></p><br></li><li><p><span><span>Establish streamlined reporting mechanisms that meet both internal and external requirements.</span></span></p><br></li><li><p><span><span>Assess and manage the risks associated with offshoring arrangements. Ensure that appropriate controls and mitigations are in place to address any regulatory or compliance risks tied to offshore activities.</span></span></p><br></li></ul><p><span><span><strong>GRC Function Automation: </strong></span></span></p><br><ul><li><p><span><span>Be the owner of the bank’s GRC platform for ISG and oversee the management of the bank’s IS GRC solution. </span></span></p><br></li><li><p><span><span>Oversee the administration, configuration, and maintenance of the GRC platform to ensure optimal performance and availability</span></span></p><br></li><li><p><span><span>Enable centralized knowledgebase and GRC solution to automate Information Security activities and governance process with a centralized risk register, risk reports and dashboards related to overall risk posture for specific location and business unit. </span></span></p><br></li><li><p><span><span>Automate the GRC functions and reduce manual efforts to provide near real time insights into risks by performing quantitative and qualitative assessments. </span></span></p><br></li><li><p><span><span>Support local CISO’s / IS SPOCs in regulatory audit discussion and data required from ISG and enabling the local CISOs with Archer access to onboard the open issues for centralized tracking and governance.</span></span></p><br></li><li><p><span><span>Ensure that the solution is effectively used to support the organization’s information security governance, risk, and</span></span><span><span> compliance activities</span></span></p><br></li></ul><p><span><span><strong>ESG–ISG Alignment Framework</strong></span></span></p><br><ul><li><p><span><span>Establish and maintain a formal mapping between ISG control frameworks (ISO 27001, NIST, regulatory requirements) and enterprise ESG governance and social disclosure requirements.</span></span></p><br></li><li><p><span><span>Define ESG-relevant cybersecurity control objectives and assurance artifacts.</span></span></p><br></li></ul><p><span><span><strong>ESG-Relevant Metrics and Reporting</strong></span></span></p><br><ul><li><p><span><span>Design cybersecurity ESG indicators (e.g., cyber risk governance, data protection maturity, incident disclosure readiness).</span></span></p><br></li><li><p><span><span>Ensure ISG reporting feeds into enterprise ESG dashboards and external disclosures where required.</span></span></p><br></li><li><p><span><span>Prepare cybersecurity governance inputs for board-level ESG and risk reporting.</span></span></p><br></li><li><p><span><span>Support CISO and VP IS GRC in responding to executive and regulator ESG inquiries.</span></span></p><br></li></ul><p><span><span><strong>ESG Assurance and Audit Support</strong></span></span></p><br><ul><li><p><span><span>Integrate ISG evidence collection to support ESG audits, sustainability assurance, and regulatory examinations.</span></span></p><br></li><li><p><span><span>Coordinate ISO 27001, cyber risk, and data protection assurance activities that support ESG governance reporting.</span></span></p><br></li></ul><p><span><span><strong>Policy and Standard Integration</strong></span></span></p><br><ul><li><p><span><span>Ensure ISG policies, standards, and procedures reflect ESG governance commitments and public disclosures.</span></span></p><br></li><li><p><span><span>Maintain consistency between internal security governance documents and enterprise ESG policy statements.</span></span></p><br></li></ul><p><span><span><strong>Stakeholder Coordination</strong></span></span></p><br><ul><li><p><span><span>Act as ISG liaison to the corporate ESG function.</span></span></p><br></li><li><p><span><span>Escalate material ESG-related cyber governance risks to AVP – ISG GRC for executive-level decision and disclosure consideration.</span></span></p><br></li></ul><p><span><span><strong>Regulatory and Disclosure Readiness</strong></span></span></p><br><ul><li><p><span><span>Monitor emerging ESG regulations relating to cybersecurity, data protection, and digital resilience.</span></span></p><br></li><li><p><span><span>Translate regulatory requirements into actionable ISG controls and reporting obligations.</span></span></p><br></li></ul><p><span><span><strong>Key Principles:</strong></span></span></p><br><ul><li><p><span><span>No ownership of enterprise ESG strategy — Alignment and integration only.</span></span></p><br></li><li><p><span><span>Evidence-driven governance — All ESG claims relating to cybersecurity must be auditable.</span></span></p><br></li><li><p><span><span>Consistency — Public ESG disclosures must match internal security practices.</span></span></p><br></li><li><p><span><span>Regulatory defensibility — Readiness for regulator, investor, and external assurance scrutiny.</span></span></p><br></li><li><p><span><span>Non-duplication — Avoid parallel ESG structures Inside ISG</span><span>.</span></span></p><br></li></ul><p><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships:</strong></span></span></p><br><ul><li><p><span><span>Operating environment: All the locations where Mashreq Bank is operational</span></span></p><br></li><li><p><span><span>Information Security / Cyber Security Regulations and Industry best practices. </span></span></p><br></li><li><p><span><span>All business units including LOD 1-3 including LOD1 – Business, Tech GRC, Technology, LOD-2 Group Compliance, Fraud Prevention, Risk Management and LOD-3 Internal Audit.</span></span></p><br></li></ul><p><span><span><strong>Problem Solving:</strong></span></span></p><br><ul><li><p><span><span>Translate high-level ESG commitments into concrete ISG control and reporting requirements.</span></span></p><br></li><li><p><span><span>Resolve conflicts between enterprise ESG narratives and actual ISG control maturity.</span></span></p><br></li><li><p><span><span>Design pragmatic metrics where ESG frameworks are vague or non-prescriptive.</span></span></p><br></li><li><p><span><span>Identify and remediate ESG-related cybersecurity disclosure gaps before external reporting.</span></span></p><br></li><li><p><span><span>Anticipate regulatory changes affecting cyber-related ESG obligations.</span></span></p><br></li></ul><p><span><strong>Decision Making Authority & Responsibility:</strong></span></p><br><ul><li><p><span><span>Consult and validate recommendations to mitigate information security risks</span></span></p><br></li><li><p><span><span>Consult and provide recommendations to mitigate the risk to a level aligned with the risk appetite of the bank. </span></span></p><br></li><li><p><span><span>Assure compliance with regulatory expectations and avoid regulatory penalties.</span></span></p><br></li><li><p><span><span>Confirm adequacy of the controls against internal information security policy, standards and applicable regulatory requirements.</span></span></p><br></li></ul><p><span><span><strong>Authority:</strong></span></span></p><br><ul><li><p><span><span>Define ISG ESG integration frameworks and reporting structures.</span></span></p><br></li><li><p><span><span>Propose cybersecurity ESG metrics and control mappings for approval by AVP – ISG GRC.</span></span></p><br></li><li><p><span><span>Recommend updates to ISG policies driven by ESG obligations.</span></span></p><br></li></ul><p><span><span><strong>Responsibility:</strong></span></span></p><br><ul><li><p><span><span>Accuracy and defensibility of cybersecurity inputs to ESG disclosures.</span></span></p><br></li><li><p></p></li></ul> </div>
Duties & Key Responsibilities1. Strategic Planning & Execution:- Develop product marketing strategies, including product positioning, value propositions, targetcustomer segments, and launch plans, in collaboration with Product Development and Sales- Develop and implement comprehensive annual marketing plans aligned with business objectivesand revenue targets- Define and execute go-to-market strategies for new product launches and existing portfoliopromotion- Conduct market research, competitive analysis, and customer insights to inform marketingstrategies- Monitor market trends, competitor products, pricing, and customer preferences to identifyopportunities for product portfolio development- Identify new market opportunities and segments for business expansion- Establish marketing KPIs, track performance metrics, and deliver regular reports to executivemanagement- Allocate marketing budget strategically across channels to maximize ROI- Lead rebranding initiatives and brand positioning strategies as needed2. Brand Management & Communications:- Oversee all aspects of brand development, management, and protection- Ensure brand consistency across all touchpoints, materials, and communications- Develop compelling brand narratives that differentiate our brands and products in the market- Manage corporate communications, public relations, and media relations- Cultivate relationships with media outlets, journalists, and industry influencers- Handle crisis communications and reputation management- Oversee production of marketing collateral including brochures, presentations, signage, andpromotional materials3. Digital Marketing & Lead Generation:- Lead digital marketing strategy including website, SEO/SEM, social media, email marketing, andonline advertising- Oversee social media presence across all platforms (Linked In, Facebook, Instagram, etc.)- Implement marketing automation and CRM systems to nurture leads and track customer journeys- Optimize conversion funnels and improve lead quality and quantity- Analyze digital analytics and adjust strategies based on performance data- Manage relationships with digital agencies, vendors, and technology platforms- Stay current with digital marketing trends, tools, and best practices4. Team Leadership & Development:- Recruit, lead, mentor, and develop a high-performing marketing team- Set clear objectives, provide regular feedback, and conduct performance evaluations- Foster a collaborative, creative, and results-oriented team culture- Delegate responsibilities effectively and empower team members- Identify training and development needs to build team capabilities- Manage external agencies, consultants, and contractors5. Stakeholder Management & Partnerships:- Collaborate closely with Sales, Product Development, Production, and Operations teams to alignmarketing strategies with business and customer requirements.- Build and maintain strategic relationships with distributors, retailers, key customers, agents, andother relevant channel partners.- Partner with Sales and Customer Service teams to strengthen customer relationships, satisfaction, andretention.- Develop co-marketing programs with corporate clients and partners- Represent the company at industry events, conferences, and networking forums- Coordinate with legal and compliance teams to ensure regulatory adherence in all marketingactivities Key Performance Indicators (KPIs)1. Marketing Contribution to Business Growth- Revenue growth supported by marketing initiatives: % increase in revenue from marketingsupported products, markets, or customers.- New customer acquisition: Number of new customers acquired through marketing-supportedactivities.- Qualified opportunities: Number/value of qualified leads or business opportunities generated.- New market/segment expansion: Number of new markets or customer segments successfullydeveloped.2. Marketing ROI & Budget Efficiency- Marketing ROI: % return on marketing investment.- Campaign performance: % of campaigns achieving predefined objectives/targets.- Cost efficiency: Cost per qualified lead/customer acquired (EGP).- Budget adherence: % variance between actual and approved marketing budget.3. Brand & Market Development- Brand awareness: % increase in target-market brand awareness.- Market presence/penetration: % increase in market share or penetration within targetedmarkets.- Customer/Brand Perception: Brand perception score (%) based on periodic customer/marketresearch.- Strategic partnerships: Number of new strategic marketing/channel partnerships established.4. Marketing Function & Strategic Execution- Annual marketing strategy execution: % of planned initiatives completed.- Marketing team performance: % of team members achieving their agreed KPIs.- Agency/partner management: % of agencies/partners meeting agreed KPIs/SLAs.- Initiative delivery: % of agreed initiatives delivered on time and to required standards.<br>Requirements- Bachelor's degree in Marketing, Business Administration, Communications, or related field(Required)- Master's degree (MBA or Marketing) is highly preferred- Minimum 15 years of progressive marketing experience with at least 5 years in senior leadershiproles- Proven track record of developing and executing successful marketing campaigns that delivermeasurable business results- Demonstrated experience managing marketing budgets- Experience in domestic and international/export market development is highly preferred.- Experience in textiles, home textiles, FMCG, fashion, or other consumer/manufacturing industriesis strongly preferred.- Strong strategic understanding of digital marketing channels, tools, and platforms.- Strong understanding of marketing automation and CRM systems (e.g., Shopify, Zoho, Hub Spot, orsimilar).- Strong understanding of SEO, SEM, PPC, content marketing, and social media strategies- Advanced skills in marketing analytics and data interpretation (Google Analytics, social mediainsights, marketing dashboards)- Proficient in Microsoft Office Suite (Word, Excel, Power Point)- Familiarity with design software (Adobe Creative Suite) is a plus- Knowledge of website CMS platforms (Word Press, etc.)
<h2 class="h5">Job description</h2>
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<p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><br><p>&nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&nbsp;</p><br><p><strong>Get to Know our Team:</strong>&nbsp;</p><br><p>Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda’s Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.&nbsp;</p><br><p><strong>Growth and Accelerator Team&nbsp;</strong></p><br><p>Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.&nbsp;</p><br><p><strong>The Opportunity:</strong></p><br><p>As a&nbsp;<strong>Account Specialist</strong>&nbsp;your key objective is growing the coverage and quality of Agoda’s supply network. You take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale.&nbsp;</p><br><p><strong>In this role, you’ll get to: </strong>&nbsp;</p><br><ul><li>Contact high growth supply partners to highlight revenue growth opportunities and maximize value&nbsp;</li><li>Contact new or potential supply partners to encourage completion of their online registrations&nbsp;</li><li>Encourage program participation through focused project sprints</li><li>Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars</li><li>Train and inform partners on our technologies, tools and models</li><li>Prioritize daily tasks, monitor results and track progress in internal systems&nbsp;</li></ul><p><strong>What you’ll need to succeed:</strong>&nbsp;</p><br><ul><li>Minimum 3 years’ experience working in business development or execution role preferred although fresh graduates welcome to apply</li><li>Demonstrates basic computer skills&nbsp;</li><li>Analytical and proven track record in using data to drive achievements and make decisions</li><li>Intellectual curiosity Autonomous and result driven (history of achieving ambitious targets)</li><li>Ability to work under pressure in a competitive industry/rapidly changing environment</li><li>Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business</li><li>Fluent communication skills in Turkish and English are&nbsp;nice to have.</li><li>Must be based in Cairo, Egypt&nbsp;</li></ul><p>&nbsp;</p><br><br><p>&nbsp;</p><br><p>&nbsp;</p><br>&nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&nbsp;</p><br><p>&nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&nbsp;https://careersatagoda.com</li><li>Facebook&nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&nbsp;https://www.youtube.com/agodalife</li></ul><p>&nbsp;</p><br><p><strong>Equal Opportunity Employer&nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a programme delivery lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT & digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards</li>
<li>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams including sprint, scrum, testing, integration, and release</li>
<li>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments</li>
<li>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency</li>
<li>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting</li>
<li>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions</li>
<li>Use data-driven insights to track performance, including effort and cost burn-down analysis</li>
<li>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps</li>
<li>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders</li>
<li>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Egyptian national currently residing in Egypt</li>
<li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li>
<li>Certified in PMP or PRINCE2 Practitioner</li>
<li>Knowledge of application and software development lifecycle methodologies</li>
<li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li>
<li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li>
<li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li>
<li>MBA or equivalent postgraduate qualification is desirable</li>
<li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation</li>
<li>Exposure to diverse technologies, cross-functional teams, and international stakeholders</li>
<li>A collaborative environment that encourages innovation, continuous improvement, and ownership</li>
<li>Professional growth through complex programme delivery and stakeholder engagement</li>
<li>Access to industry-leading tools and methodologies in programme and Agile delivery</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and lean delivery methodologies</li>
<li>Financial management and forecasting within large-scale technology programmes</li>
<li>Data-driven performance tracking and reporting techniques</li>
<li>Cross-cultural leadership and stakeholder influence at senior levels</li>
<li>Enhanced expertise in Azure DevOps and Agile delivery frameworks</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li>
<li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li>
<li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li>
<li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li>
<li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li>
<li>Facilitate transition into live service while minimising operational risk.</li>
<li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li>
<li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li>
<li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li>
<li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li>
<li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li>
<li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li>
<li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li>
<li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li>
<li>Capable of influencing and engaging stakeholders at all organisational levels.</li>
<li>Proficient in building and leading cross-functional, high-performing teams.</li>
<li>Strong in stakeholder communication, including presenting to senior audiences.</li>
<li>Knowledgeable in financial management, budgeting, and business case evaluation.</li>
<li>Fluent in German (C-level) and proficient in English (minimum B-level).</li>
<li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li>
<li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead high-impact, international projects for enterprise customers.</li>
<li>Exposure to complex, multi-domain transformation initiatives.</li>
<li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li>
<li>Professional development through engagement with advanced Agile methodologies and tools.</li>
<li>Experience working within a global technology and transformation organisation.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced stakeholder management and negotiation techniques in global environments.</li>
<li>End-to-end governance, risk, and financial management for large-scale programmes.</li>
<li>Agile leadership across multiple teams and delivery streams.</li>
<li>Strategic planning and execution in complex, multi-country projects.</li>
<li>Enhanced communication and influencing skills at senior leadership levels.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technical Delivery Lead to drive the end-to-end delivery of complex, high-impact projects within the UK IT portfolio. This role focuses on shaping, mobilising, and delivering multiple initiatives across cross-functional teams, systems, and external partners, ensuring outcomes are achieved on time, within budget, and to the required quality standards, while aligning with Vodafone’s governance frameworks.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the delivery of one or more complex projects within an assigned portfolio, ensuring full lifecycle accountability from business case through to operational handover</li>
<li>Build, lead, and support cross-functional project teams, creating clarity of objectives and fostering a collaborative, high-performing environment</li>
<li>Define and communicate the programme vision and desired future state, aligning stakeholders to shared outcomes</li>
<li>Develop detailed project and programme plans, including resource forecasting, dependencies, and critical path management</li>
<li>Prepare cost estimates and manage financial performance, including capitalisation and budget tracking</li>
<li>Integrate all workstreams into a unified delivery plan and ensure alignment across technical and business activities</li>
<li>Monitor and control project performance, embedding measurable outcomes and success criteria</li>
<li>Establish and manage stakeholder communication plans across senior internal and external stakeholders</li>
<li>Manage supply and demand of resources across the project lifecycle, including people, financials, and technology</li>
<li>Build and maintain strong stakeholder relationships, ensuring alignment and effective collaboration throughout delivery</li>
<li>Oversee governance compliance and ensure adherence to Vodafone delivery methodologies</li>
<li>Collaborate with system integrators and third-party partners to deliver programme objectives</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Egyptian national residing in Egypt</li>
<li>Extensive experience (typically over 5 years) delivering complex, end-to-end projects within ICT or technology environments</li>
<li>Strong understanding of software development lifecycle and technical transformation delivery</li>
<li>Experience working within telecommunications or network environments</li>
<li>Proven ability to manage multiple projects of varying scale and complexity simultaneously</li>
<li>Skilled in stakeholder engagement and influencing across all organisational levels</li>
<li>Experience managing cross-cultural and matrix teams</li>
<li>Strong financial acumen, including budgeting, forecasting, and understanding of profit and loss</li>
<li>Recognised project management certification (PRINCE2 Practitioner or PMP)</li>
<li>Excellent communication, organisation, and collaboration skills</li>
<li>Proficiency in Microsoft Excel, PowerPoint, Visio, and Project</li>
<li>Ability to quickly acquire and apply new technical knowledge</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead complex, high-visibility transformation initiatives within Vodafone UK</li>
<li>Exposure to senior stakeholders and international delivery environments</li>
<li>Professional growth through ownership of large-scale programmes and cross-functional collaboration</li>
<li>A culture focused on innovation, continuous improvement, and learning</li>
<li>Career progression within programme and portfolio delivery</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme and project leadership techniques</li>
<li>Strategic stakeholder management and executive communication</li>
<li>Financial planning and budget control within large-scale programmes</li>
<li>Governance and delivery excellence in global telecom environments</li>
<li>Managing complex transformations across distributed and diverse teams</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert</strong><br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking a Programme Delivery Lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT & Digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p><br><br><br><b>What you’ll do</b>
<br>
<p>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards<br>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams (including sprint, scrum, testing, integration, and release)<br>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments<br>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency<br>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting<br>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions<br>Use data-driven insights to track performance, including effort and cost burn-down analysis<br>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps<br>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders<br>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</p><br><br><br><b>Who you are</b>
<br>
<p>Egyptian national currently residing in Egypt<br>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end<br>Certified in PMP or PRINCE2 Practitioner<br>Knowledge of application and software development lifecycle methodologies<br>Experience leading transformation initiatives and managing cross-cultural, matrixed teams<br>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures<br>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills<br>MBA or equivalent postgraduate qualification is desirable<br>Strong stakeholder management skills, with the ability to engage and influence senior audiences</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>
<p>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation<br>Exposure to diverse technologies, cross-functional teams, and international stakeholders<br>A collaborative environment that encourages innovation, continuous improvement, and ownership<br>Professional growth through complex programme delivery and stakeholder engagement<br>Access to industry-leading tools and methodologies in programme and Agile delivery</p><br><br><br><b>What skills you will learn</b>
<br>
<p>Advanced programme governance and lean delivery methodologies<br>Financial management and forecasting within large-scale technology programmes<br>Data-driven performance tracking and reporting techniques<br>Cross-cultural leadership and stakeholder influence at senior levels<br>Enhanced expertise in Azure DevOps and Agile delivery frameworks</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li>
</ul>
<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Partner with commercial lead team to develop a robust business Revenue strategy to accelerate NRR growth. Develop detailed AOP Pricing plan to be executed – outlining key RM initiatives, timing, and financial impacts Drive the creation of market portfolio pricing strategy, development of annual pricing plans/recommended actions and overall management of the local market pricing practice. Develop robust Pack Price architecture based on insights and data analysis. This includes taking a lead role in cross-functional shopper conjoint study (P3+) with Insights & Marketing and test different PPA scenarios to determine optimal revenue, profit and share. Ensure full accomplishment of Pack Price strategy across all channels while aligning Commercial/Category Team on optimal use of different pricing levers. Analyze External and Internal Pricing Landscape on a periodic basis including: Monitoring Retail Pricing Landscape and Pricing status across BU on period basis (e.g., Price Points, Price Tiers, Curves) Conducting detailed pricing analysis across channels/pack types for opportunities Tracking competitors and multi-category pricing and pack architecture moves Assess pricing execution through regular tracking in the field e.g. share swing, rate/mix tracker, quarterly update on Channel & Regional rate/mix performance by brand & pack Align mix strategy with commercial leads and develop roadmap and tracking to maximize NR, GP & NOPBT, and assess delivery vs plan. Identify opportunities for introducing new packs and oversee execution to achieve targeted results Drive the commercial agenda through developing a full-fledged deep dive and mix analysis to support the business through tough times. Analyze opportunities for premiumization and differentiation by brand, flavor, channel, occasion etc. Partner with commercial team and RSMs to assess current trade promotion management opportunities and determine immediate quick wins/ longer term delivery to improve trade investment efficiency. Align key priorities, ways of working, training programs and support needed from International RGM team. This includes sharing RGM frameworks, case studies and best practices with other markets, as well as learning and re-applying from other BIC markets. Partner with International RGM Capability team to contribute actively in enhancing BU RGM capabilities and application through training the broader team, driving the RGM growth culture & understanding. Qualifications Bachelor’s degree in Business Administration or any relevant discipline. Post graduate studies would be a plus. A minimum of 9 years of experience with previous experience in FMCG industry. Prior Revenue Management experience is preferred. Solid financial knowledge along with strong analytical skills is required. Ability to articulate complex concepts in clear, simple & logical terms</p> </div>
<p><h4>Company description</h4>
<p>Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p>
<h4>Job description</h4>
<p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in Egypt.<br>
Ensure delivery of exceptional guest experience at every stage of the guest journey.<br>
Oversee VIP guest handling, personalized services, and special guest requests.<br>
Manage and improve guest complaint handling and service recovery processes.<br>
Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements.<br>
Lead CRM system implementation and ensure effective use of guest data across properties.<br>
Develop guest loyalty programs and personalized engagement strategies.<br>
Ensure consistency of guest service standards across all hotel properties.<br>
Train and develop guest relations teams to deliver luxury service excellence.<br>
Analyze guest feedback trends and implement operational improvements.<br>
Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience.<br>
Manage reputation management across online platforms and review channels.<br>
Develop standard operating procedures for guest relations and CRM activities.<br>
Ensure accurate guest profiling and data management for personalized service delivery.<br>
Lead initiatives to improve guest retention and repeat visitation rates.<br>
Support pre-opening projects to establish guest experience frameworks and systems.<br>
Coordinate special events, VIP arrivals, and high-profile guest stays.<br>
Ensure service recovery excellence in critical guest situations.<br>
Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations.<br>
Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests.</p>
<h4>Qualifications</h4>
<ul>
<li>8–15+ years of experience in guest relations, hospitality operations, or CRM management.</li>
<li>Minimum 5 years in a senior regional or multi-property guest experience leadership role.</li>
<li>Strong experience in luxury hotels or all-inclusive resort operations.</li>
<li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies.</li>
<li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics.</li>
<li>Excellent leadership, communication, and interpersonal skills.</li>
<li>Strong analytical skills for interpreting guest feedback and experience data.</li>
<li>Fluency in English; and ideally other languages.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Financial Reporting & Close</span><br></p><br><ul><li><p><span>Lead the monthly, quarterly, and annual financial close processes, ensuring accuracy, completeness, and timely reporting. </span><br></p><br></li><li><p><span>Prepare and review monthly, quarterly, and annual financial statements and management reports for senior leadership and key stakeholders. </span><br></p><br></li><li><p><span>Ensure compliance with IFRS, internal financial policies, and regulatory reporting requirements. </span><br></p><br></li><li><p><span>Support Group financial reporting and consolidation by coordinating with finance teams across multiple markets. </span><br></p><br></li><li><p><span>Perform budget versus actual analysis, year-on-year performance reviews, and provide meaningful financial insights to management. </span><br></p><br></li></ul><p><span>Financial Operations & Working Capital</span><br></p><br><ul><li><p><span>Oversee General Ledger, Accounts Receivable, and Accounts Payable functions to ensure accurate financial records and efficient transaction processing. </span><br></p><br></li><li><p><span>Monitor cash flow, receivables, payables, and working capital to maintain strong liquidity and financial discipline. </span><br></p><br></li><li><p><span>Partner with commercial and operational teams to ensure accurate revenue recognition, reconciliation, and reporting. </span><br></p><br></li><li><p><span>Drive process improvements to enhance financial controls, reporting efficiency, and operational effectiveness. </span><br></p><br></li></ul><p><span>Cost Management & Procurement Support</span><br></p><br><ul><li><p><span>Monitor supplier invoices, recurring expenses, subscriptions, and payment schedules. </span><br></p><br></li><li><p><span>Review supplier costs and identify opportunities for cost optimization and operational efficiencies. </span><br></p><br></li><li><p><span>Ensure supplier contracts and financial documentation are properly maintained and aligned with company policies. </span><br></p><br></li></ul><p><span>Treasury & Cash Management</span><br></p><br><ul><li><p><span>Manage treasury activities, including cash flow forecasting, banking relationships, and liquidity planning. </span><br></p><br></li><li><p><span>Monitor cash positions and optimize working capital to support business operations and strategic initiatives. </span><br></p><br></li></ul><p><span>Taxation & Compliance</span><br></p><br><ul><li><p><span>Oversee VAT, withholding tax, payroll tax, and other statutory tax compliance across assigned markets, ensuring timely and accurate filings. </span><br></p><br></li><li><p><span>Stay informed of changes in local tax legislation and assess their impact on the business. </span><br></p><br></li><li><p><span>Support transfer pricing compliance and ensure intercompany transactions are recorded in accordance with Group policies and regulatory requirements. </span><br></p><br></li><li><p><span>Ensure compliance with corporate governance, statutory reporting, and internal control requirements. </span><br></p><br></li></ul><p><span>Audit & Internal Controls</span><br></p><br><ul><li><p><span>Coordinate internal and external audits, preparing schedules, supporting documentation, and responding to auditor requests. </span><br></p><br></li><li><p><span>Maintain audit-ready financial records and ensure strong internal controls across all finance processes. </span><br></p><br></li><li><p><span>Identify and implement improvements to strengthen financial governance and risk management.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Bachelor’s degree in accounting, Finance, or a related discipline; a Master's degree is an advantage. </span><br></p><br></li><li><p><span>Professional accounting qualification such as CPA, ACCA, CA, or equivalent is highly preferred. </span><br></p><br></li><li></li></ul> </div>
Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br><br>Job Summary:Policies and Procedures is responsible for managing, controlling and initiating policies, procedures manuals to support the bank’s compliance with laws, regulations, best banking practices and standards. Establishing and developing Policies and Procedures Manuals to ensure full compliance with CBE, regulations, business requirements, associated risks and relative controls. Conducting regular reviews of Policies and Procedures Manuals to ensure effectiveness, sufficient control and risk mitigation are in place. Reviewing Bank’s Policies and Procedure Manuals. Preparing and maintaining documentation to ensure compliance to approved and regulatory requirements. Exploring and initiating improvement ideas to optimize productivity and enhance customer experience<br>.<br>Job Descriptio<br>n:<br>Accountability Business Managem<br>ent<br>Initiating policies on standardized template in alignment with relative accountable executives/delegates. Support relative accountable executives/delegates in policies update upon any changes in bank strategy, CBE requests, auditable entities, etc. Support the business in obtaining the required policies’ approvals. Validate policies to ensure fulfilment of required approvals prior submission to Corporate Governance for approval. Follow up with Corporate Governance Secretary to communicate the approved policies to related accountable executives/delegates. Acting as custodian of all policies. Initiating procedures manuals on standardized template in coordination with relative functional heads, considering segregation of duties, responsibilities and adequate controls. Maintain all amendments required in existing bank procedures manuals to reflect changes in local regulations, systems/process enhancements or new business requirements. Coordinate with product management/business owners/functional heads in setting required operational procedures for new products, services or upon implementation. Acting as custodian of all procedure's manuals. Validate procedures manuals to ensure fulfilment of required approvals prior submission to EXCO Governance Meeting. Follow up with EXCO Secretary until receiving committee approvals. Participate with business owners in development of existing Policies / Procedures Manuals to enhance performance and efficiency. Provide assistance and guidance to functions in light of approved bank’s policies and procedures manu<br>als.<br>Accountability Control Function(Legal, Compliance<br>,ORM)<br>Support business owners to ensure Policies / Procedures Manualsare updated according to audit requirements in a timely manner. Coordinate with control function (Legal, Compliance and ORM) to review and update policies and obtain required blessing/sign-off. Coordinate with control functions (Legal, Compliance and ORM) to review and update procedures manuals and sign off final versions. Standardization of Policies and Procedures Manuals to ensure adequate controls are in place and enable effective and controlled transaction processing. Participate/Attend challenge meetings (if any) in coordination between Legal/Compliance/ORM and Bus<br>iness.<br>Re<br>porting<br>Prepare policies and share with Head of Policies and Procedures for review/approval prior submission to related sub-board committee and Board of Directors for approvals. Prepare procedures manuals and share with Head of Policies and Procedures for review/approval prior submission to EXCO Secretary for submission to EXCO Meeting for approvals. Prepare Policies and Procedures Pack and share with Head of Policies and Procedure for review/approval prior submission to Top Management. Prepare ADHOC reports/requests/procedures manuals updates and share with Head of Policies and Procedures for review/approval prior communication with Top Management, Audit Function, C<br>BE, etc.<br>Qualifications:Excellent command of English language to provide comprehensive Policies and Procedures Manuals to end users and bank management. Strong reporting and presentation skills related to policies and procedures activities. Excellent communication skills with senior management, business owners and third parties. Strong problem-solving skills to resolve conflicts between departments and achieve unified policies/procedures. High analytical and risk assessment skills. Ability to analyze risks incorporated within products/policies/procedures and establish mitigating controls. Understanding and reacting effectively to different customer and staff personalities. Excellent teamwork and interpersonal skills. Business awareness. Excellent business writing and assessment skills. Bilingual proficiency in Arabic & English. Proficient in MS Office and relevant packages. Strong organizational and multitasking skills. Self-starter with “can do” attitude and mindset. Ability to work independently under tight s<br>chedules.