Airline Ticketing Agent Jobs
1651 Jobs Found
Egypt - Cairo
<p>We are pleased to announce an exciting part-time job opportunity to join our hospitality team in Cairo. We are a leading organization in the tourism and hospitality sector, committed to providing the highest standards of service and comfort to our guests and visitors. We are looking for a young, passionate talent in the field of hotel management and tourism services to provide exceptional experiences for our clients and contribute to a professional and welcoming work environment.</p><p>Key Responsibilities and Duties:</p><ul><li>Welcoming guests and clients in a professional and friendly manner and providing immediate assistance.</li><li>Handling check-in and check-out procedures efficiently and quickly.</li><li>Responding to guest inquiries via phone and in-person, and providing accurate information about available services and tourist activities.</li><li>Effectively coordinating with various hotel departments such as Housekeeping and Food & Beverage (F&B) to ensure service quality.</li><li>Managing room bookings and modifications, and accurately entering data into approved systems.</li><li>Assisting in resolving customer complaints with flexibility and professionalism, and escalating to management when necessary.</li><li>Maintaining hygiene and tidiness standards in the reception area and public spaces.</li></ul><p>Qualifications and Requirements:</p><ul><li>Bachelor’s degree in Tourism and Hotels, Business Administration, Languages, or any relevant field.</li><li>At least one year of practical experience in the field of hospitality, hotels, or customer service.</li><li>Very good command of the English language (spoken and written); knowledge of additional languages is an asset.</li><li>Good knowledge of using Hotel Management Systems (PMS) and computer applications (MS Office).</li><li>Ability to work in a flexible shift system suitable for part-time work.</li></ul><p>Required Skills:</p><ul><li>Excellent communication and interpersonal skills with various cultures and personalities.</li><li>Tact, professional appearance, and quick-wittedness in handling daily situations.</li><li>Ability to work effectively under pressure and within an integrated team.</li><li>High organizational skills and efficient time management.</li><li>Genuine passion for hospitality and attention to the smallest details for customer satisfaction.</li></ul><p>Benefits and Perks:</p><ul><li>Flexible working hours that suit a part-time schedule and your personal commitments.</li><li>Competitive salary and bonuses linked to performance and service quality.</li><li>Outstanding training opportunities to develop your career path and gain advanced experience.</li><li>A supportive work environment that encourages learning and career development.</li><li>Possibility of transitioning to full-time employment in the future based on performance.</li></ul>
Verified
Executive Secretary
Confidential
Egypt - Cairo
<p><strong>Executive Secretary</strong></p><p><strong>Location:</strong> Cairo – Arab Republic of Egypt<br><strong>Job type:</strong> Full-time</p><p> </p><p><strong>About the Company</strong></p><p>We are a company specialized in providing professional services, aiming to build a workforce characterized by professionalism, efficiency, and commitment. We believe that organization and effective management are the foundation of business success, so we seek talents capable of supporting the executive management and contributing to achieving the company’s goals.</p><p> </p><p><strong>About the Job</strong></p><p>We are looking for a <strong>Executive Secretary</strong> to work directly with the <strong>General Manager</strong>, responsible for organizing daily tasks, managing correspondence and appointments, following up on decisions and assignments with various departments, and coordinating some personal tasks related to the General Manager to ensure smooth workflow and the highest levels of organization and efficiency.</p><p> </p><p><strong>Responsibilities and Tasks</strong></p><ul><li>Manage and organize the General Manager’s schedule, appointments, and meetings.</li><li>Prepare correspondence, letters, reports, and presentations.</li><li>Monitor the implementation of the General Manager’s decisions and directives with various departments.</li><li>Coordinate between the General Manager and departments to ensure rapid task completion.</li><li>Organize meetings, prepare agendas and minutes, and follow up on implementing recommendations.</li><li>Receive calls and visitors and organize appointments.</li><li>Maintain and organize files and documents with confidentiality and accuracy.</li><li>Follow up on emails and incoming and outgoing correspondence.</li><li>Prepare periodic reports for monitoring work progress.</li><li>Monitor projects and tasks assigned to the General Manager and prepare reports on progress.</li><li>Coordinate travel bookings, meetings, and visits when needed.</li><li>Assist in organizing some personal tasks related to the General Manager that do not conflict with the nature of the job.</li><li>Perform any other administrative or organizational tasks assigned by the General Manager.</li></ul><p> </p><p><strong>General Conditions</strong></p><ul><li>Full-time dedication.</li><li>Willingness to work on-site at the company headquarters in Cairo.</li><li>Commitment to working hours and company policies.</li><li>Proficiency in computer use and Microsoft Office applications.</li><li>Ability to use AI tools in administrative and organizational tasks or willingness to learn them.</li><li>Excellent communication and team-working skills.</li><li>Ability to manage time and work under pressure.</li><li>Commitment to absolute confidentiality and safeguarding company, management, and client information.</li><li>Good appearance and professional conduct.</li><li>Pass qualifications tests and personal interview.</li></ul><p> </p><p><strong>Required Qualifications and Experience</strong></p><ul><li>Bachelor’s degree in Business Administration or Office Administration or any related field.</li><li>Practical experience of at least <strong>5 years</strong> in the field of executive secretaryship or office management.</li><li>Experience dealing directly with senior management or executives.</li><li>Experience in preparing formal correspondence and letters.</li><li>Experience in organizing meetings and preparing minutes.</li><li>Proficiency in Microsoft Office, especially Word, Excel, PowerPoint, and Outlook.</li><li>Ability to prepare administrative reports.</li><li>English proficiency is preferred.</li></ul><p> </p><p><strong>Required Skills</strong></p><ul><li>High organizational and managerial skills.</li><li>Excellent follow-up and task completion skills.</li><li>Ability to manage priorities and work on multiple tasks simultaneously.</li><li>Outstanding verbal and written communication skills.</li><li>Skill in drafting and composing formal correspondence.</li><li>Ability to coordinate between different departments.</li><li>Fast execution with accuracy.</li><li>Ability to handle information with complete confidentiality.</li><li>Flexibility and good judgment in various situations.</li><li>Advanced Microsoft Office skills.</li><li>Ability to use AI tools in preparing correspondence, reports, organizing work, and boosting productivity.</li></ul>
Confidential
Egypt - Cairo
A company active in importing fabrics from China and distributing them in the local market seeks an Import and International Shipping Officer. Responsibilities include: Communicating with suppliers: managing all correspondence with our fabric factories and suppliers in China to complete the shipping process. Managing shipping operations: full coordination of container booking and shipping, monitoring shipping lines and clearance companies. Preparing documents: preparing and reviewing all import documents (pro forma invoice, bill of lading, certificate of origin, commercial invoice, packing list, and other required documents) and ensuring their compliance with local laws and customs. Tracking shipments: monitoring the container’s journey from departure from Chinese ports to arrival at the local port. Customs clearance: coordinating with the customs broker to resolve any obstacles and ensure speedy release of containers. Delivery to warehouses: monitoring container transfer from the port and unloading procedures and safe handover to company warehouses. Requirements: 3-5 years of experience in import and logistics support (preferably with experience in fabrics, yarns, and textiles). Fluent in English (spoken and written) for easy communication with suppliers. Accurate knowledge of customs procedures, government electronic systems (e.g., Nafath/Nafitha system) and shipping documents. Working days: Saturday to Thursday. Working hours: 9:00-17:00 or 10:00-18:00. Location: Giza El-Suez Bridge - Cairo. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: mornings only</li></ul>
المجلس الصحي المصري
Egypt - Cairo
<h2 ><span lang="ar" dir="rtl">إعلان المجلس الصحي المصري عن وظائف محام ندب</span></h2><h3 ><span lang="ar" dir="rtl">الغرض من الوظيفة</span></h3><p ><span lang="ar" dir="rtl">القيام بجميع الأعمال القانونية بالمجلس الصحي المصري من إجراء التحقيقات وفحص الشكاوى والمرافعة ومباشرة الدعاوى وإعداد وصياغة العقود، بهدف ضمان حقوق المجلس الصحي المصري والعاملين به لدى الغير.</span></p><h3 ><span lang="ar" dir="rtl">أبرز المهام والمسؤوليات</span></h3><ul><li><p ><span lang="ar" dir="rtl">المشاركة في دراسة صحائف الدعاوى والمنازعات التي تُرفع من أو على المجلس الصحي المصري، وتحضير المستندات والبيانات والمذكرات الخاصة بها قبل مباشرتها أمام المحاكم.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في دراسة الأحكام التي يكون المجلس الصحي المصري طرفاً فيها وتقدير الطعن فيها من عدمه ومباشرة إجراءات الطعن إلى أن تصدر الأحكام النهائية فيها، على أن يكون ذلك في حدود ما تؤهله له درجة قيده.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في القيام بالإجراءات الأولية المنصوص عليها قبل رفع الأمر إلى القضاء.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في مباشرة الإجراءات الخاصة بتنفيذ الحجوزات الموقعة على العاملين بالمجلس الصحي المصري وإخطار الإدارات المعنية بذلك.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في فحص ودراسة شكاوى العاملين والتظلمات وتحليل مضمونها وإحالتها إلى الجهات ذات الاختصاص لإبداء الرأي فيها.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في إعداد المذكرات بنتيجة بحث كل شكوى أو تظلم وإعداد الرأي القانوني بنتيجة البحث ثم التصرف وفقاً للوائح المعمول بها.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في إجراء التحقيقات الإدارية التي تُحال من السلطة المختصة مع العاملين بالجهة فيما يُنسب إليهم من مخالفات إدارية أو مالية، وتقديم مذكرات بنتائجها ومتابعة ما يُتخذ بشأنها من إجراءات بعد البت فيها.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في إعداد المستندات الخاصة بتمثيل المجلس في أقسام الشرطة والنيابة العامة والإدارية وغيرها من الجهات المختصة، وتقديم البيانات والمستندات التي تطلبها هذه الجهات ومتابعة تصرفها.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في إعداد وصياغة مشروعات العقود والاتفاقيات التي يبرمها المجلس.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في إبداء الرأي فيما يُحال من مسائل خاصة بالعقود.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في مباشرة الإجراءات الخاصة بتسجيل ممتلكات المجلس لدى الهيئات المختصة.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في توثيق كافة السجلات والملفات الورقية والإلكترونية المتعلقة بالعقود التي يكون المجلس طرفاً فيها.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في إعداد الفتاوى والآراء القانونية فيما يُعرض من موضوعات وتبليغها للجهات المعنية.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في إعداد مشروعات اللوائح الداخلية ولوائح الجزاءات وغير ذلك من مشروعات القرارات والأوامر التنظيمية والفردية.</span></p></li><li><p ><span lang="ar" dir="rtl">أداء ما يُسند إليه من أعمال أخرى متصلة بطبيعة عمل الوظيفة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الخبرات والجدارات</span></h3><ul><li><p ><span lang="ar" dir="rtl">القدرة على التعامل مع الحاسب الآلي وتطبيقاته ذات الصلة بمجال عمل الوظيفة.</span></p></li><li><p ><span lang="ar" dir="rtl">المعرفة الكافية بإحدى اللغات الأجنبية.</span></p></li><li><p ><span lang="ar" dir="rtl">المعرفة بالقوانين واللوائح والإجراءات التي تحكم نظام العمل.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على حل المشكلات وإدارة الأزمات.</span></p></li><li><p ><span lang="ar" dir="rtl">امتلاك مستوى مناسب من مهارات التفاوض والاتصال الفعال.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على التعاون والعمل الجماعي.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">سنوات الخبرة</span></h3><p ><span lang="ar" dir="rtl">القيد بجدول المشتغلين بنقابة المحامين.</span></p><h3 ><span lang="ar" dir="rtl">بيانات التقديم</span></h3><p ><span lang="ar" dir="rtl"><strong>تاريخ نهاية التقديم:</strong> 24 سبتمبر 2026</span></p><h4 ><span lang="ar" dir="rtl">المستندات المطلوبة</span></h4><ul><li><p ><span lang="ar" dir="rtl">بيان الحالة الوظيفية معتمد من جهة العمل الأصلية وموجه إلى المجلس الصحي المصري، ومتضمناً الموافقة المبدئية على الندب، بالإضافة إلى التاريخ الوظيفي، والقدرات العلمية والعملية، وطبيعة العمل الحالية بالجهة الأصلية، والدرجة المالية والمستوى الوظيفي وتاريخ شغله، وتقارير أو بيان كفاية الأداء عن السنوات السابقة، على ألا يقل تقرير كفاية الأداء عن آخر عامين عن ممتاز، والخبرة النوعية والزمنية للوظائف التي شغلها المتقدم، والدورات التدريبية ومدتها ونوعها ومكانها، والعلاوات التشجيعية، وخطابات الشكر والتقدير إن وجدت، والجزاءات إن وجدت، وأي بيانات أخرى يرى المتقدم إضافتها.</span></p></li><li><p ><span lang="ar" dir="rtl">شهادة معتمدة من الجهة الأصلية بعدم توقيع أية جزاءات طوال مدة الخدمة أو سبق الإحالة للمحاكمة التأديبية أو الجنائية، وكذلك من النقابة العامة للمحامين.</span></p></li><li><p ><span lang="ar" dir="rtl">السيرة الذاتية موضحاً بها التأهيل العلمي والخبرات النوعية والزمنية والدورات التدريبية.</span></p></li><li><p ><span lang="ar" dir="rtl">إقرار بالتفرغ التام للعمل بالمجلس.</span></p></li><li><p ><span lang="ar" dir="rtl">صورة طبق الأصل من شهادة الميلاد كمبيوتر، وصورة بطاقة الرقم القومي سارية.</span></p></li><li><p ><span lang="ar" dir="rtl">صحيفة الحالة الجنائية.</span></p></li><li><p ><span lang="ar" dir="rtl">شهادة ثبوت عدم تعاطي المخدرات من صندوق مكافحة المخدرات والمعامل المركزية التابعة لوزارة الصحة.</span></p></li><li><p ><span lang="ar" dir="rtl">رقم هاتف مسجل للتواصل عبر واتساب.</span></p></li></ul><p ><span lang="ar" dir="rtl">على أن يتم استكمال أية مستندات مطلوبة ومعتمدة بعد اجتياز المقابلة الشخصية.</span></p><h3 ><span lang="ar" dir="rtl">مكان التقديم</span></h3><p ><span lang="ar" dir="rtl">تُقدم الطلبات باليد خلال أوقات العمل الرسمية باسم السيد الأستاذ الدكتور/ الرئيس التنفيذي للمجلس الصحي المصري، وذلك للجنة المختصة بمقر المجلس الصحي المصري.</span></p><p ><span lang="ar" dir="rtl"><strong>العنوان:</strong> 1 شارع ممدوح سالم بجوار بوابة 2 أرض المعارض - مدينة نصر - القاهرة - بداخل أكاديمية الأميرة فاطمة للتعليم الطبي.</span></p><h3 ><span lang="ar" dir="rtl">شروط أخرى</span></h3><ul><li><p ><span lang="ar" dir="rtl">اجتياز الاختبارات المقررة للندب على الوظيفة.</span></p></li></ul>
Confidential
Egypt - Giza
Main Tasks and Responsibilities:
International Planning and MarketingDevelop annual export plans and set sales targets (Targets) for each international market.
Study and analyze external markets to monitor price trends, competitors, and supply and demand periods.
Participation in international agricultural fairs (such as Fruit Logistica) to build a strong network of relationships.
Sales and Customer Management: Attract new international clients and importers and open innovative distribution channels. Negotiate contracts, commercial terms, and prices to ensure the company’s interests. Prepare quotations and preliminary invoices and follow up customer orders regularly.
Logistics, Documentation, and Customs: Supervise the preparation and issuance of export documents (certificate of origin, health and agricultural certificates, shipping bills).
Coordinate with shipping companies and carriers to ensure container bookings (refrigerated or dry) at the best prices.
Follow up on customs clearance processes and resolve any obstacles delaying shipments to ensure the safety of fresh goods.
Quality and Internal Coordination: Coordinate with packaging stations and farms to ensure product compliance with customer specifications.
Compliance with phytosanitary requirements and quality standards of the importing country (such as GlobalG.A.P certificates, ISO).
Collaboration with the Finance Department to monitor international collections and documentary credits and secure shipments.
Qualifications and Experience:
Educational Qualification: Bachelor's degree in Commerce, Business Administration, Agriculture, or a related field.
Experience: 8 to 13 years in the field of exporting agricultural produce and potatoes specifically.
Relations: Owns an active current database of clients and importers in target markets (Gulf, Europe, or Asia).
Personal and Technical Skills: Exceptional negotiation and persuasion skills with diverse cultures.
Deep knowledge of international customs laws, trade agreements, and refrigerated shipping.
Ability to work under pressure to manage perishable products and rapid problem solving.
Proficiency in office software and ERP systems used for export management.
<p><strong>Additional Details</strong></p><ul><li>Vacancies: 1</li><li>Shift pattern: Morning shifts only</li><li>Benefits: Social insurance</li></ul>
Wego Pte Ltd
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About WegoPro</strong><p><strong>Business Travel. Simplified.</strong><br>WegoPro is a fast-growing, tech-enabled travel platform redefining the corporate travel experience. Headquartered in Singapore and backed by the Wego Group—one of the largest online travel marketplaces in APAC and MENA—we provide businesses with flexible, intuitive tools to manage their travel effortlessly.<br>Our mission is to streamline business travel for modern teams by offering a seamless, smart, and productive experience.</p><br><br><strong>What You’ll Do</strong><p>As a Customer Support Specialist, you’ll be on the frontline of delivering exceptional travel experiences for our B2B clients. Your responsibilities will include:</p><br><br><ul><li><p>Managing end-to-end travel support for corporate clients, including flights, hotels, and ancillary services</p><br><br></li><li><p>Resolving booking-related issues in coordination with airlines, hotel partners, and our supplier network</p><br><br></li><li><p>Maintaining high customer satisfaction by providing prompt support across calls, emails, and chat</p><br><br></li><li><p>Taking complete ownership of customer issues and resolving them proactively</p><br><br></li><li><p>Navigating GDS platforms to process and modify bookings efficiently</p><br><br></li><li><p>Collaborating with internal teams (sales, operations, tech) to ensure seamless service delivery</p><br><br></li><li><p>Sharing feedback and suggestions to improve WegoPro’s customer support processes</p><br><br></li></ul><strong>What We’re Looking For</strong><strong>Must-Haves:</strong><ul><li><p>2+ years of experience in travel operations or customer support, preferably in a B2B or corporate travel setting</p><br><br></li><li><p>Hands-on experience with GDS platforms—Sabre, Amadeus, or Galileo (mandatory)</p><br><br></li><li><p>Excellent written and verbal communication skills in English</p><br><br></li><li><p>Proven ability to support customers across multiple channels (phone, email, chat)</p><br><br></li><li><p>A customer-first mindset with a strong service ethic</p><br><br></li></ul><strong>Nice-to-Haves:</strong><ul><li><p>Experience in a corporate travel agency or tech-enabled travel company</p><br><br></li><li><p>Familiarity with CRM and support tools like Intercom, Zendesk, or Salesforce</p><br><br></li></ul><strong>Location Requirement</strong><p>This is a full-time, office-based role located in <strong>Cairo (Nasr City)</strong>. Applicants must be within commuting distance and available to work on-site.</p><br><br><strong>You’ll Thrive Here If You Are:</strong><ul><li><p><strong>Autonomous</strong> – You’re confident working independently and don’t need micromanagement</p><br><br></li><li><p><strong>Organized</strong> – You manage your tasks efficiently and stay focused under pressure</p><br><br></li><li><p><strong>Empathetic</strong> – You understand customer pain points and resolve them with care</p><br><br></li><li><p><strong>Tech-Savvy</strong> – You learn new tools quickly and apply them effectively</p><br><br></li><li><p><strong>Adaptable</strong> – You stay positive and agile in a dynamic environment</p><br><br></li><li><p><strong>Growth-Oriented</strong> – You seek feedback and continuously strive to improve</p><br><br></li></ul><strong>Why Join Us?</strong><p>At WegoPro, you’ll join a lean, ambitious team transforming how businesses travel. Expect ownership, fast growth, and the opportunity to make a real impact in a space that’s ready for innovation.</p><br><br><br>
<br><br> </div>
Egypt - Cairo
We are looking for passionate and skilled Operational Trainers to join a reputable travel agency. The ideal candidate will have a solid operational background in the travel industry, strong English communication skills (C1 level is a must), and hands-on experience working with Amadeus and other GDS systems.<br>This role is perfect for travel professionals who are eager to take the next step in their career and contribute to developing and empowering our operational teams through effective training programs.<br>Requirements<br>✅ English Proficiency: C1 Level (Mandatory – written and spoken)✅ Systems Experience: Hands-on experience with Amadeus and GDS systems✅ Industry Background: Experience as a Travel Agent or in Travel Operations is required✅ Training Exposure: Candidates who have worked as trainers (permanent, on-loan, or task-based) are encouraged to apply Co-trainers or operational staff with 3–6 months of training experience and the required system knowledge are also welcome
Egypt - Cairo
We are looking for passionate and skilled Operational Trainers to join a reputable travel agency. The ideal candidate will have a solid operational background in the travel industry, strong English communication skills (C1 level is a must), and hands-on experience working with Amadeus and other GDS systems.<br>This role is perfect for travel professionals who are eager to take the next step in their career and contribute to developing and empowering our operational teams through effective training programs.<br>Requirements<br>✅ English Proficiency: C1 Level (Mandatory – written and spoken)✅ Systems Experience: Hands-on experience with Amadeus and GDS systems✅ Industry Background: Experience as a Travel Agent or in Travel Operations is required✅ Training Exposure: Candidates who have worked as trainers (permanent, on-loan, or task-based) are encouraged to apply Co-trainers or operational staff with 3–6 months of training experience and the required system knowledge are also welcome
Egypt - Cairo
About the job We are hiring experienced and motivated Travel Advisors to join our growing team. If you have strong French communication skills, experience handling customer interactions, and knowledge of GDS systems and flight bookings, we'd love to hear from you. Responsibilities:• Handle inbound customer chats and calls professionally and efficiently• Assist clients with flight reservations, modifications, cancellations, and travel inquiries• Use GDS systems to search, book, and manage flight itineraries• Provide excellent customer service and travel solutions• Resolve customer concerns while maintaining high service standards• Accurately document customer interactions and booking details Requirements:• Fluent French communication skills (spoken and written)• Previous experience in travel, airline, or customer support is preferred• Hands-on experience with GDS systems (Amadeus, Sabre, Galileo, or similar)• Strong knowledge of flight booking processes• Ability to work rotational and overnight shifts• Good problem-solving and multitasking skills• Professional attitude and customer-focused mindset Qualifications:• Experience handling international clients• Background in travel operations or airline support• Ability to work in a fast-paced environment What we offer:• Competitive salary package• Career growth opportunities• Professional work environment• Training and development support
Egypt - Cairo
About the job We are hiring experienced and motivated Travel Advisors to join our growing team. If you have strong English communication skills, experience handling customer interactions, and knowledge of GDS systems and flight bookings, we'd love to hear from you. Responsibilities:• Handle inbound customer chats and calls professionally and efficiently• Assist clients with flight reservations, modifications, cancellations, and travel inquiries• Use GDS systems to search, book, and manage flight itineraries• Provide excellent customer service and travel solutions• Resolve customer concerns while maintaining high service standards• Accurately document customer interactions and booking details Requirements:• Fluent English communication skills (spoken and written)• Previous experience in travel, airline, or customer support is preferred• Hands-on experience with GDS systems (Amadeus, Sabre, Galileo, or similar)• Strong knowledge of flight booking processes• Ability to work rotational and overnight shifts• Good problem-solving and multitasking skills• Professional attitude and customer-focused mindset Qualifications:• Experience handling international clients• Background in travel operations or airline support• Ability to work in a fast-paced environment What we offer:• Competitive salary package• Career growth opportunities• Professional work environment• Training and development support
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong> <strong>Team Manager</strong> to join one of our growing <strong>travel </strong>programsin <strong>Cairo</strong>. The <strong>Team Manager </strong>will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of Team Leadership experience within the air travel industry (luxury travel sales preferred)</li><li><p>GDS tools experience is a must (Sabre/Amadeus/ADX)</p><br></li><li><p>Ability to coach, monitor and develop a team of sales professionals within this niche industry</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge </p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
Egypt - Cairo
The Travel Consultant at Sun Tours is responsible for providing professional, personalized, and high-quality travel consultation services to clients. The role involves understanding clients’ travel requirements, recommending suitable travel solutions, and managing travel arrangements including flights, hotels, tours, transportation, and other travel-related services while maintaining Sun Tours’ standards of professionalism, accuracy, and customer service excellence.<br>Key Responsibilities• Represent Sun Tours professionally and maintain a high standard of customer service in all client interactions.• Understand clients’ travel needs, preferences, budgets, and expectations.• Recommend suitable destinations, travel options, itineraries, and travel services based on clients’ requirements.• Advance practice and knowledge in Amadeus and Galileo GDS systems.• Handle flight reservations, ticketing, rebooking, cancellations, reissues, and related transactions in accordance with airline rules and Sun Tours’ policies.• Make and manage hotel, transportation, tour, and other travel-related reservations.• Handle booking amendments, cancellations, refunds, and rebooking requests according to supplier terms and Sun Tours’ policies.• Provide clients with accurate information regarding travel arrangements, visa requirements, documentation, and destination-related information.• Follow up with clients and suppliers to ensure all travel arrangements are confirmed and completed smoothly.• Maintain accurate records of bookings, client information, payments, and travel documents.• Coordinate with airlines, hotels, DMCs, transportation providers, and other suppliers as required.• Respond to client inquiries promptly and professionally through email, phone, Whats App, and other approved communication channels.• Handle client complaints and concerns professionally and escalate issues to the appropriate manager when necessary.• Build and maintain strong relationships with clients and contribute to repeat business and client loyalty to Sun Tours.• Identify opportunities to promote additional travel services and contribute to Sun Tours’ sales objectives.• Stay updated on destinations, airlines, hotels, travel products, visa requirements, and relevant tourism industry developments.• Ensure all client information and company information are handled confidentially in accordance with Sun Tours’ policies.• Follow all Sun Tours policies, procedures, service standards, and operational guidelines.• Work collaboratively with other Sun Tours departments to ensure a smooth and seamless client experience.• Perform any other duties related to the position as assigned by the direct manager. Required Qualifications & Skills• Bachelor’s degree or diploma in Tourism, Travel, Hospitality, English Literature, or a related field is preferred.• 3-5 previous experience in travel consultancy, reservations, ticketing, or tourism is preferred.• Willingness and ability to work flexible shift• Practical experience with Amadeus and Galileo GDS systems is required.• Good knowledge of flight reservations, ticketing, rebooking, cancellations, and fare rules.• Good knowledge of travel destinations, airlines, hotels, and tourism products.• Strong customer service and communication skills.• Excellent attention to detail and organizational skills.• Ability to manage multiple client requests and bookings simultaneously.• Strong problem-solving and follow-up skills.• Good command of English; additional languages are an advantage.• Good computer skills and ability to work with travel booking systems and other relevant software.• Ability to work under pressure and meet deadlines.• Professional appearance and communication style.<br>Key Competencies• Customer Service Excellence• Communication Skills• Amadeus & Galileo GDS Proficiency• Travel & Destination Knowledge• Good experience in Sales techniques. • Attention to Detail• Problem Solving• Time Management• Teamwork & Collaboration• Organization & Follow-up• Professionalism & Accountability<br>https://www.suntoursgroup.com/jobs/travel-consultant/
Egypt - Cairo
<p>Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. We're looking for a leader with a passion for travel along with strong sales leadership experience!</p><p>What You ll Do:</p><ul><li>Lead a team of full-cycle consultative luxury sales consultants</li><li>Coach, mentor & develop your team to meet & exceed sales/revenue targets.</li><li>Set the path to success by managing performance and service quality to guarantee customer satisfaction</li><li>Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations</li><li>Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line</li><li>Identify the training needs that will equip the staff with fundamental skills and knowledge</li><li>Have a thorough understanding of the various system tools and operational procedures utilized within the program</li><li>Collaborate with stakeholders on a regular basis for changes on promotions and updates</li><li>Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>What You ll Need:</p><ul><li>2+ years of consultative sales leadership experience in travel, ideally with luxury / high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, or airline companies)</li><li>GDS experience will be a plus (Sabre/Amadeus)</li><li>Ability to coach, mentor and develop a team in order to successfully close complex sales and exceed revenue targets (to include up-selling)</li><li>Deep passion for travel and strong destination knowledge with a desire to help others explore the world</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple journeys simultaneously</li><li>Self-motivated and performance-driven leadership experience</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul>
Anastasia Travel
Egypt - Cairo
<ul><li><p>we are Hiring</p></li><li><p>Reservation Agent (flights & Hotels )</p></li></ul><ul><li><p>Handle flight reservations, ticket issuance, re-issuance, cancellations, refunds, and ticket modifications.</p></li><li><p>Provide customers with accurate information regarding flight schedules, fares, availability, baggage allowances, and applicable travel policies.</p></li><li><p>Process reservations through GDS systems such as <strong>Amadeus, Sabre, or Galileo</strong>, as applicable.</p></li><li><p>Prepare and issue electronic tickets and related travel documents accurately.</p></li></ul><ul><li><p>Hotel booking portals.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements 1 +year experience, Amadeus</p></li></ul><p></p><p></p>
Wego Pte Ltd
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About Wego <p>We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travelers all around the world.</p><br><br><p>Today, Wego is used by millions of people every month — people who travel for adventure, work, family, and for many other reasons. That’s why we work tirelessly to make your experience of planning & booking flights, hotels, and trips as seamless as possible.</p><br><br>Who the Flights Operation team is<p>The Flights Operations team is responsible for ensuring the integrity, accuracy and operational excellence of Wego's airline booking ecosystem. Working closely with airlines, GDS providers, finance, engineering and customer operations, the team safeguards ticketing quality, BSP compliance, reconciliation accuracy and commercial performance while continuously improving automation across mission-critical operational workflows.</p><br><br>The Role<p>We're looking for an experienced <strong>Flight Operations Auditor</strong> to own the end-to-end audit and settlement operations across Wego's global GDS and BSP ecosystem.</p><br><br><p>This role is responsible for ensuring financial and operational integrity throughout the ticketing lifecycle—from ticket issuance and commission validation through BSP settlement, reconciliation, ADM management and unused ticket auditing. You'll work across multiple BSP entities and GDS platforms while leading a small specialist audit team responsible for maintaining operational quality, compliance and continuous process improvement.</p><br><br><p>Success in this role requires deep airline ticketing expertise, exceptional analytical skills and a passion for building scalable operational processes through automation.</p><br><br>What you will be working on<ul><li><p>Own BSP settlement and reconciliation across multiple IATA entities and GDS platforms.</p><br><br></li><li><p>Lead operational audits across ticketing, commissions, ADMs and unused tickets to ensure financial accuracy.</p><br><br></li><li><p>Drive automation initiatives that reduce manual effort across audit and settlement processes.</p><br><br></li><li><p>Partner with airlines, IATA, BSP and internal stakeholders to resolve operational issues and improve compliance.</p><br><br></li><li><p>Lead and mentor a small audit team while continuously improving operational documentation, reporting and knowledge management.</p><br><br></li></ul>Core ResponsibilitiesBSP Settlement & Reconciliation<ul><li><p>Own end-to-end BSP settlement operations across Sabre (1S), Galileo/Travelport (1G) and multiple BSP entities.</p><br><br></li><li><p>Ensure timely settlement, remittance and reconciliation activities while maintaining compliance with IATA requirements.</p><br><br></li><li><p>Reconcile GDS transactions against internal reporting platforms including Looker and BigQuery.</p><br><br></li><li><p>Produce monthly reconciliation reporting by consolidating carrier and GDS data into accurate, deduplicated datasets.</p><br><br></li></ul>Agency Debit Memo (ADM) Management<ul><li><p>Manage the complete ADM lifecycle including validation, dispute, resolution and settlement.</p><br><br></li><li><p>Investigate fare, tax, commission, pricing and Cat 35 related discrepancies.</p><br><br></li><li><p>Prepare evidence-based dispute documentation in accordance with IATA Resolution 850m.</p><br><br></li><li><p>Analyse recurring ADM trends and develop preventative measures to reduce financial exposure.</p><br><br></li><li><p>Build and improve automation tools that streamline ADM processing and reporting.</p><br><br></li></ul>Unused Ticket Management<ul><li><p>Monitor partially used and unused tickets across GDS and LCC platforms.</p><br><br></li><li><p>Track ticket validity, refund eligibility and reissue opportunities.</p><br><br></li><li><p>Maintain accurate reporting on unused ticket inventory.</p><br><br></li><li><p>Improve automation for ticket identification, tracking and processing.</p><br><br></li></ul>Commission Management<ul><li><p>Manage airline commission setup, validation and reconciliation.</p><br><br></li><li><p>Maintain commission rules across standard, branded fare and Cat 35 Net Remit agreements.</p><br><br></li><li><p>Support migration and maintenance of commission configurations across internal systems while ensuring full auditability.</p><br><br></li></ul>IATA & BSP Governance<ul><li><p>Maintain IATA accreditation and BSP compliance across all supported entities.</p><br><br></li><li><p>Act as the primary operational contact for BSP and airline settlement matters.</p><br><br></li><li><p>Ensure compliance with industry ticketing requirements and airline-specific policies.</p><br><br></li></ul>Systems & Access Management<ul><li><p>Administer GDS credentials, PCCs and operational access across platforms.</p><br><br></li><li><p>Support ongoing initiatives to centralise and improve credential management through internal tooling.</p><br><br></li></ul>Leadership & Continuous Improvement<ul><li><p>Lead and prioritise workload across a small operational audit team.</p><br><br></li><li><p>Standardise documentation, operating procedures and knowledge management.</p><br><br></li><li><p>Identify opportunities for automation and operational efficiencies across audit workflows.</p><br><br></li><li><p>Produce operational reporting and insights that support continuous improvement initiatives.</p><br><br></li></ul>Skills and Experience<p>We're looking for someone who has:</p><br><br><ul><li><p>Extensive experience working with airline ticketing operations and GDS platforms, particularly <strong>Sabre (1S)</strong> and <strong>Galileo/Travelport (1G)</strong>.</p><br><br></li><li><p>Strong understanding of BSP settlement processes, IATA regulations and ADM dispute management.</p><br><br></li><li><p>Deep knowledge of ticket exchanges, refunds, reissues and fare construction.</p><br><br></li><li><p>Experience working with ATPCO fare categories, particularly Cat 3, 5, 12, 14, 15, 18, 27 and 35.</p><br><br></li><li><p>Strong analytical capabilities with experience reconciling large operational datasets.</p><br><br></li><li><p>Experience with Looker, BigQuery or similar reporting platforms.</p><br><br></li><li><p>Knowledge of commission structures including Net Remit and branded fare programmes.</p><br><br></li><li><p>Excellent attention to detail with strong problem-solving skills.</p><br><br></li><li><p>Experience leading or mentoring operational teams.</p><br><br></li><li><p>Strong communication skills with the ability to work cross-functionally across commercial, finance and engineering teams.</p><br><br></li></ul>The Tools we use: <ul><li><p>Sabre (1S)</p><br><br></li><li><p>Galileo / Travelport (1G)</p><br><br></li><li><p>BSPlink</p><br><br></li><li><p>IATA BSP Settlement Systems</p><br><br></li><li><p>Looker</p><br><br></li><li><p>BigQuery</p><br><br></li><li><p>TicketExpress</p><br><br></li><li><p>Sabre Automation Hub</p><br><br></li><li><p>SRW</p><br><br></li><li><p>Internal ADM Tool</p><br><br></li><li><p>Pennyworth</p><br><br></li><li><p>Neo</p><br><br></li><li><p>Refund & Reconciliation Applications</p><br><br></li><li><p>PA / QCC</p><br><br></li><li><p>Airline & LCC Portals</p><br><br></li><li><p>Microsoft Excel</p><br><br></li></ul>
<br><br> </div>
Egypt - Cairo
**WE ARE HIRING!**Tourism Spirit Travel & Tourism, a leading Saudi Arabian travel company, is looking to hire qualified professionals to join our Egypt Branch. We seek individuals with passion and experience to grow with us.<br>**Location:** Al Merag, Maadi, Cairo, Egypt**Work Location:** On-site at the company's branch<br>**OPEN POSITIONS**<br>**1. Travel Consultant / Tour Packages Specialist (1 Position)**<br>* Design and propose outbound travel and tour packages.* Book flights, hotels, transportation, and handle travel arrangements.* Handle booking systems and follow up with clients through service completion.* Provide travel consultation and recommend the best travel packages based on clients' needs.* Prepare and calculate tour costs and quotations.<br>**2. Accountant (1 Position)**<br>* Manage the company's daily operations and transactions.* Prepare invoices, payments, and receipts, and handle accounts for travel and tourism companies.* Prepare and follow up on tax calculations and returns, ensuring compliance with tax regulations and accounting programs.* Apply knowledge of the Saudi tax system, VAT, and tax returns programs.<br>**3. English Language Course Coordinator (1 Position)**<br>* Coordinate English language courses and training programs for students.* Communicate with instructors and organize schedules.* Follow up on registrations, instructions, and course requirements.* Assist in developing and coordinating English language training programs.<br>**GENERAL REQUIREMENTS**<br>* Minimum 2 years of experience in the travel and tourism industry, preferably in the Saudi market.* Relevant experience in the position applied for.* Good command of English and Microsoft Office applications.* Excellent communication and organizational skills.* Ability to work under pressure and as part of a team.* **For Travel Consultant:** Experience in creating travel packages and calculating tour costs. Experience with Amadeus, Galileo, or Sabre reservation systems is an advantage.* **For Accountant:** Previous experience working in tourism companies in Saudi Arabia and strong knowledge of VAT and tax returns is highly preferred.<br>**WHAT WE OFFER & BENEFITS**<br>* Attractive and competitive salaries based on experience and qualifications.* Competitive bonus structure and health insurance benefits.* Professional development workshops and company social events.* Professional and cooperative working environment with career growth opportunities.* Full-time employment (On-site in Al Merag, Cairo).<br>**HOW TO APPLY**Interested candidates are invited to send their resumes mentioning the job title they are applying for to:<br>* **Email:** abdulrahman@tourism-spirit.com* **Whats App:** +966333993890
Confidential
Egypt - Giza
<ul><li><p>The Operations Agent is responsible for managing day-to-day travel bookings, with priority given to</p></li><li><p>offline booking requests received via WhatsApp, and phone, in addition to processing transactions</p></li><li><p>through B2B airline and hotel systems. This includes handling reservations, issuing and reissuing</p></li><li><p>tickets, confirming hotel bookings, and ensuring all transactions are completed accurately and</p></li><li><p>within agreed timelines. The role supports B2B clients by delivering prompt and efficient service,</p></li><li><p>resolving booking-related issues, and maintaining high operational and service standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Travel & Tourism or related field (preferred)</p></li><li><p>3–5 years of experience in airline ticketing or travel operations</p></li><li><p>Strong knowledge of advanced GDS systems (Amadeus Or Galileo)</p></li><li><p>Experience handling offline requests (WhatsApp / phone) preferring</p></li><li><p>Good understanding of airline fare rules and hotel booking processes</p></li><li><p>Strong communication skills in Arabic and English</p></li><li><p>Ability to work under pressure and manage multiple requests</p></li><li><p>Strong attention to detail and problem-solving skills</p></li><li><p>Proficiency in Microsoft Office (Word, Excel) and booking platforms</p></li></ul><p></p>
Egypt - Cairo
About the job<br>We are hiring experienced and motivated Travel Advisors to join our growing team. If you have strong English communication skills, experience handling customer interactions, and knowledge of GDS systems and flight bookings, we'd love to hear from you. Responsibilities:• Handle inbound customer chats and calls professionally and efficiently• Assist clients with flight reservations, modifications, cancellations, and travel inquiries• Use GDS systems to search, book, and manage flight itineraries• Provide excellent customer service and travel solutions• Resolve customer concerns while maintaining high service standards• Accurately document customer interactions and booking details Requirements:• Fluent English communication skills (spoken and written)• Previous experience in travel, airline, or customer support is preferred• Hands-on experience with GDS systems (Amadeus, Sabre, Galileo, or similar)• Strong knowledge of flight booking processes• Ability to work rotational and overnight shifts• Good problem-solving and multitasking skills• Professional attitude and customer-focused mindset Qualifications:• Experience handling international clients• Background in travel operations or airline support• Ability to work in a fast-paced environment What we offer:• Competitive salary package• Career growth opportunities• Professional work environment• Training and development support
Egypt - Cairo
<p>Job Description</p><p>Sutherland is seeking an air travel industry-savvy Team Manager to join one of our growing travel programs in Cairo . The Team Manager will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience. As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</p><p>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</p><p>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value on the same day they're requested.</p><p>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on fare, ticket, invoice, seats, and special requests, checked every time.</p><p>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</p><p>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</p><p>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</p><p>Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</p><p><strong>Desired Candidate Profile</strong></p><p>What You ll Need:</p><ul><li>2+ years of Team Leadership experience within the air travel industry (luxury travel sales preferred)</li><li>GDS tools experience is a must (Sabre/Amadeus/ADX)</li><li>Ability to coach, monitor and develop a team of sales professionals within this niche industry</li><li>Deep passion for travel and strong destination expert knowledge</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul>
Egypt - Cairo
Key Responsibilities:Handle domestic and international flight reservations, ticket issuance, reissuance, refunds, cancellations, and amendments. Advise customers on flight schedules, fares, baggage policies, airline rules, and available travel options. Respond to customer inquiries professionally through calls, emails, and other communication channels. Ensure all booking details, passenger information, and ticketing transactions are accurate. Coordinate with airlines and relevant internal teams to resolve booking issues and customer complaints. Maintain updated knowledge of airline fares, policies, routes, promotions, and reservation systems. Follow company procedures for payments, ticket delivery, and customer documentation. Maintain accurate records of bookings and completed transactions.<br>Requirements:Minimum 2 years of experience in airline reservations and ticketing. Experience using airline reservation systems is required. Strong knowledge of ticketing procedures, fare rules, changes, cancellations, and refunds. Good communication and customer-service skills. Attention to detail and ability to work accurately under pressure.