We are pleased to announce an exciting part-time job opportunity to join our hospitality team in Cairo. We are a leading organization in the tourism and hospitality sector, committed to providing the highest standards of service and comfort to our guests and visitors. We are looking for a young, passionate talent in the field of hotel management and tourism services to provide exceptional experiences for our clients and contribute to a professional and welcoming work environment.

Key Responsibilities and Duties:

• Welcoming guests and clients in a professional and friendly manner and providing immediate assistance.
• Handling check-in and check-out procedures efficiently and quickly.
• Responding to guest inquiries via phone and in-person, and providing accurate information about available services and tourist activities.
• Effectively coordinating with various hotel departments such as Housekeeping and Food & Beverage (F&B) to ensure service quality.
• Managing room bookings and modifications, and accurately entering data into approved systems.
• Assisting in resolving customer complaints with flexibility and professionalism, and escalating to management when necessary.
• Maintaining hygiene and tidiness standards in the reception area and public spaces.

Qualifications and Requirements:

• Bachelor’s degree in Tourism and Hotels, Business Administration, Languages, or any relevant field.
• At least one year of practical experience in the field of hospitality, hotels, or customer service.
• Very good command of the English language (spoken and written); knowledge of additional languages is an asset.
• Good knowledge of using Hotel Management Systems (PMS) and computer applications (MS Office).
• Ability to work in a flexible shift system suitable for part-time work.

Required Skills:

• Excellent communication and interpersonal skills with various cultures and personalities.
• Tact, professional appearance, and quick-wittedness in handling daily situations.
• Ability to work effectively under pressure and within an integrated team.
• High organizational skills and efficient time management.
• Genuine passion for hospitality and attention to the smallest details for customer satisfaction.

Benefits and Perks:

• Flexible working hours that suit a part-time schedule and your personal commitments.
• Competitive salary and bonuses linked to performance and service quality.
• Outstanding training opportunities to develop your career path and gain advanced experience.
• A supportive work environment that encourages learning and career development.
• Possibility of transitioning to full-time employment in the future based on performance.