Airline Ticketing Agent Jobs

Company Description STG Auto Group is a family owned and operated automotive business that has been serving customers since 1997. The company offers a full range of services, including auto sales, financing, insurance, and vehicle service, supported by a wide selection of quality cars from economical to luxury models. STG Auto Group is committed to creating a welcoming, no-pressure environment where every visitor is treated like family. Team members are encouraged to provide friendly, attentive customer service while helping clients find the right vehicle and services for their needs. Role Description we are looking for a U. S Automotive Sales Executive to join our Cairo team and work with U. S Customers on California business hours. Qualifications Candidates should possess strong Setting Appointments and Appointment Scheduling skills to efficiently manage customer bookings and calendars. Handle customer inquiries and sales leads by phone and online. Candidates should possess effective Lead Generation skills to identify, qualify, and follow up with potential customers. Candidates should possess excellent Communication and Customer Service skills to engage customers, address questions, and build trust.understand customer needs and recommend the right vehicle. Ability to work on-site full time in Nasr City, with reliable attendance and time management. Comfort with phone-based work, CRM or scheduling software, and basic computer skills. Previous experience in automotive, retail, or call center environments is beneficial but not required. High school diploma or equivalent; additional training in sales or customer service is a plus.

We are hiring an Administration Officer to manage front office operations and provide administrative support for the smooth day-to-day running of the office. The role will serve as the first point of contact for visitors while coordinating administrative activities, office supplies, facilities, and vendors. The position will ensure administrative requests, documentation, and services are handled efficiently and accurately.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities:Manage the reception area and welcome visitors professionally. Answer and direct incoming calls and manage correspondence. Coordinate meeting room bookings and visitor access. Create and follow up on Purchase Requisitions for office and administrative requirements. Coordinate with Procurement, Finance, and vendors to ensure timely delivery of goods and services. Manage office supplies, pantry stock, and administrative inventory. Coordinate office maintenance, facilities, and service requests. Maintain accurate administrative records and support meetings, events, and other administrative activities.<br>Requirements:Bachelor’s degree in Business Administration or a related field. Minimum 3 years of experience in administration, office management, or reception. Experience creating and following up on Purchase Requisitions. Proficiency in Microsoft Office, including Word, Excel, Outlook, and Power Point. Experience with ERP systems such as SAP, Oracle, or similar is an advantage. Strong organizational, communication, and multitasking skills. Professional attitude with excellent customer service skills. Good command of written and spoken English.

<p><h4>Job description</h4> <p>Manage the entire import and export logistics process, including arranging transportation, booking shipments, and tracking deliveries from international suppliers to the destination.</p> <ul> <li>Ensure all import documentation (packing lists, commercial invoices, bills of lading, certificates of origin, etc.) is accurate and compliant with international trade regulations.</li> <li>Liaise with freight forwarders, customs brokers, and carriers to secure timely shipments and resolve any issues or delays.</li> <li>Monitor and manage shipment schedules, ensuring alignment with company deadlines and inventory requirements.</li> <li>Provide pre-alerts on incoming shipments, gathering necessary clearance documentation and costings.</li> <li>Verify freight forwarder and clearing agent costs against approved rates.</li> <li>Manage the ACID creation process and finalize all required information on NAFEZA.</li> <li>Ensure all relevant import documents comply with Egypt's guidelines and provide the necessary documentation for customs clearance on time to facilitate a smooth process and avoid additional charges.</li> <li>Follow up with the clearance company regarding the full import process from vessel arrival to customs clearance.</li> <li>Verify all service providers' invoices, ensuring timely payments to all authorities and partners to prevent delays in shipments.</li> <li>Track import-related costs (freight, duties, customs fees) to ensure cost-effectiveness and report on potential cost-saving opportunities.</li> <li>Prepare and submit regular reports on shipment status, costs, and overall import performance to management.</li> </ul> <h4>Skills description</h4> <p><strong>Functional level:</strong></p> <ul> <li>Very good knowledge of manufacturing systems.</li> <li>Advanced level of negotiation skills.</li> <li>Excellent suppliers’ network.</li> </ul> <p><strong>Business level:</strong></p> <ul> <li>Excellent understanding of Raya business code of conduct.</li> <li>Excellent understanding of Raya mission, vision, and strategy.</li> <li>Excellent understanding of Raya corporate values.</li> <li>Experience monitoring FM contracts and service level agreements (SLAs).</li> </ul></p><p></p>

New Cairo, Egypt<br><br>Apply Now!<br><br>Info Plot Consulting is looking for an Odoo Developer to build and maintain the custom modules, integrations and localisation features behind our client implementations across Egypt and the region. You will work side by side with our functional consultants, turning business requirements into clean, upgrade-safe Odoo code.<br><br>This is a hands-on technical role with real ownership. We expect solid Python, a working command of the Odoo framework, curiosity about how businesses actually run, and the discipline to write code that survives the next version upgrade.<br><br>Customer Relationship<br><br>Personal Evolution<br><br>Autonomy<br><br>Administrative Work<br><br>Technical Expertise<br><br>Responsibilities<br><br>Develop and maintain custom Odoo modules (models, views, workflows) Translate functional specifications into clean, upgrade-safe code Build QWeb reports and OWL / Java Script front-end components Implement integrations with third-party systems via XML-RPC, JSON-RPC and RESTDevelop and maintain Egyptian ETA and ZATCA e-invoicing integrations Write data migration and version upgrade scripts Debug, profile and optimise Postgre SQL queries and server performance Review code, write tests and maintain technical documentation<br><br>Must Have<br><br>2-4 years hands-on Odoo development experience Strong Python and object-oriented programming Solid command of the Odoo ORM, models, security rules and workflows XML views, QWeb reports and Odoo Studio Java Script and the OWL framework Postgre SQL and SQL query optimisation Git and disciplined version control practice Experience delivering API integrations (XML-RPC / JSON-RPC / REST) BSc in Computer Science or Engineering, or ITI graduate Good written and spoken English Strong ethics and professional values Comfortable with hybrid work and occasional travel<br><br>Nice to have<br><br>Odoo 19 Certification Egyptian ETA or ZATCA e-invoicing implementation experience Version upgrade and data migration experienceodoo.sh or self-hosted deployment and CI/CDAccounting or cost accounting awareness Exposure to POS, Manufacturing or Logistics modules Docker and Linux server administration Arabic and additional languages<br><br>What's great in the job?<br><br>Work on real ERP implementations for clients across Egypt and the region Own features end to end, from specification to production Direct access to functional consultants and business context, not just tickets Certification support and a clear technical growth path A modern stack: Odoo 19, Python, Postgre SQL, OWL and Git Hybrid working in a collaborative team with no office politics<br><br>What We Offer<br><br>Each team member has a direct impact on the projects they deliver and on the growth of the company. You will work on real Odoo implementations across Egypt and the region, with continuous learning, certification support and clear career progression.<br><br>Perks<br><br>A full-time position<br><br>Attractive salary package.<br><br>Trainings<br><br>12 days / year, including<br><br>6 of your choice.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p><strong>Facilities Management &amp; Operations</strong></p><br><ul><li><p>Lead day-to-day FM operations across InstaShop locations — covering reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving.</p><br></li><li><p>Monitor the performance and quality of outsourced services including housekeeping, pest control, and fleet.</p><br></li><li><p>Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives.</p><br></li><li><p>Handle all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution.</p><br></li><li><p>Manage daily operational requests including desk allocation, space utilization, furniture, and parking arrangements.</p><br></li></ul><p><strong>Contract &amp; Vendor Management</strong></p><br><ul><li><p>Supervise renewals and negotiate contracts with external service providers (water dispensers, coffee machines, and other FM services).</p><br></li><li><p>Liaise with maintenance contractors and suppliers for office consumables across all sites.</p><br></li><li><p>Establish and maintain vendor files; verify accuracy of submitted documentation.</p><br></li><li><p>Maintain accurate records of all contracts, annual leases, work orders, service requests, and executed works.</p><br></li></ul><p><strong>Service Quality &amp; Compliance</strong></p><br><ul><li><p>Review and analyze monthly third-party service reports; ensure adherence to KPIs and SLAs.</p><br></li><li><p>Respond to and resolve help desk tickets raised through the Facilities department.</p><br></li></ul><p><strong>Asset &amp; Procurement Management</strong></p><br><ul><li><p>Manage the procurement process ensuring timely purchasing and accurate financial documentation.</p><br></li><li><p>Coordinate the internal and external movement of all company assets.</p><br></li></ul><p><strong>Workplace Projects, Events &amp; People Experience</strong></p><br><ul><li><p>Plan and execute workplace projects, office improvements, and employee-facing events that reflect InstaShop's culture and energize the community.</p><br></li><li><p>Drive people experience initiatives that foster belonging, connection, and community across all locations.</p><br></li><li><p>Develop project plans and timelines ensuring initiatives are delivered on time, on brand, and with measurable impact on employee satisfaction.</p><br></li></ul><br>Qualifications<br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li><p>Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.</p><br></li><li><p>Minimum 1&nbsp;years of experience in facilities management, workplace operations, or a similar fast-paced service-delivery environment.</p><br></li><li><p>Solid understanding of building systems, maintenance protocols, and safety standards to effectively oversee vendor performance and ensure service quality.</p><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><br><ul><li><p>Proficiency in MS Office and facilities management tools/systems.</p><br></li><li><p>Strong contract negotiation, vendor management, and organizational skills.</p><br></li><li><p>Ability to multitask and manage multiple stakeholders across locations effectively.</p><br></li><li><p>Excellent communication skills in both English and Arabic.</p><br></li></ul><br><br> </div>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <p>We are looking for a professional and customer-focused telecommunications agent to join our team in Sharm El-Sheikh, Egypt. In this role, you will be the primary point of contact for our customers, providing exceptional support and resolving telecommunications inquiries with efficiency and empathy. You will handle inbound and outbound calls, manage customer accounts, and ensure every interaction reflects our commitment to service excellence.</p> <p><strong>Responsibilities:</strong><br> <li>Answer incoming customer calls and respond to inquiries regarding telecommunications services, billing, technical issues, and account management.</li> <li>Troubleshoot basic technical problems and provide clear, step-by-step guidance to customers.</li> <li>Process customer requests including service activations, upgrades, cancellations, and account modifications.</li> <li>Maintain accurate and detailed records of all customer interactions using CRM systems and ticketing platforms.</li> <li>Identify customer needs and recommend appropriate telecommunications products and services.</li> <li>Handle customer complaints with professionalism and work toward swift resolutions.</li> <li>Escalate complex issues to specialized departments while keeping customers informed of progress.</li> <li>Meet or exceed performance targets for call handling time, customer satisfaction ratings, and first-call resolution.</li> <li>Collaborate with team members and other departments to ensure consistent service delivery.</li> <li>Stay current with company policies, procedures, and telecommunications product offerings.</li> </p> <h4>Qualifications</h4> <p><li>Proven customer service experience, preferably in a call center or telecommunications environment.</li> <li>Excellent verbal and written communication skills in English; Arabic language proficiency is preferred.</li> <li>Strong interpersonal and active listening skills with the ability to remain calm under pressure.</li> <li>Proficiency with CRM software, ticketing systems, and telecommunications platforms.</li> <li>Ability to multitask and manage multiple customer interactions simultaneously.</li> <li>Problem-solving mindset with attention to detail and accuracy.</li> <li>Familiarity with telecommunications products, services, and basic network concepts (preferred).</li> <li>Ability to work flexible schedules, including evenings and weekends as needed.</li> <li>Professional demeanor with a customer-first attitude and commitment to service excellence.</li> <li>Typing proficiency and comfort with computer-based systems.</li> </p></p><p></p>

Role Overview<br><br>We are looking for a motivated International Telesales Agent to join our team and work with customers from international markets interested in premium real estate opportunities in Saudi Arabia.<br><br>Key Responsibilities<br><br> Contact and qualify leads from international markets. Understand customer needs and recommend suitable properties. Conduct sales calls and online meetings in English. Build strong customer relationships and maintain consistent follow-up. Handle objections, negotiate, and close sales. Achieve monthly sales and activity targets. Maintain accurate customer and sales records.<br><br>Requirements<br><br> 0–2 years of experience in Telesales or a similar customer-facing sales role. Good command of spoken and written English. Experience dealing with international customers or markets is highly preferred. Strong communication and negotiation skills. Confident in conducting sales conversations and online meetings. Target-driven, resilient, and self-motivated. Real estate or high-ticket sales experience is a plus.<br><br>Benefits<br><br>Competitive salary + attractive commission. Social insurance and medical coverage. Comprehensive onboarding and continuous sales training. Clear career growth opportunities. Opportunity to work with international clients and premium real estate projects in Saudi Arabia.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br>* Manage day-to-day accounting and financial transactions.<br>* Prepare accurate financial reports and ensure timely reporting.<br>* Assist in budgeting, forecasting, and financial planning activities.<br>* Reconcile accounts and maintain accurate financial records.<br>* Ensure compliance with accounting standards and company financial policies.<br>* Analyze financial data and provide meaningful insights to support business decisions.<br>* Coordinate with internal departments regarding financial matters.<br>* Support month-end and year-end closing activities.<br>* Maintain proper documentation of financial records and transactions.<br>* Perform other finance and accounting duties as assigned.<br><strong>Requirements</strong><br>* Bachelor's degree in Accounting, Finance, or a related field.<br>* Minimum 1.5 years of professional experience in Finance &amp; Accounting.<br>* Strong knowledge of financial reporting, budgeting, and accounting principles.<br>* Experience in managing financial transactions and preparing financial reports.<br>* Strong analytical, numerical, and problem-solving skills.<br>* Proficiency in Microsoft Excel and accounting software/ERP systems.<br>* Experience in outbound operations, including ticketing and travel-related activities, is a strong advantage.<br>* Excellent attention to detail and organizational skills.<br>* Ability to work efficiently in a dynamic, fast-paced environment.<br>* Good communication and teamwork skills.<br> </div>

Role Description <br>The Outpatient Night Supervisor is a full-time, on-site role based at Cleopatra Hospitals Group in 6th of October. This role oversees all outpatient department operations during night shifts, ensuring safe, timely, and high-quality patient care. Responsibilities include supervising nursing and administrative staff, coordinating patient flow, monitoring appointment and registration processes, and resolving operational issues that arise overnight. The Outpatient Night Supervisor ensures adherence to hospital policies, clinical protocols, and infection control standards, while maintaining accurate documentation and reports. The role also involves supporting patient and family communication, handling escalations, and collaborating with other departments such as emergency, radiology, and laboratory to facilitate continuity of care. Qualifications Demonstrated leadership and supervision abilities in a clinical or outpatient setting, including staff coordination and performance oversight. Strong patient care management skills, with experience in managing patient flow, triage, and service quality during busy shifts. Knowledge of hospital operations, clinical protocols, and infection control standards, preferably within outpatient or ambulatory care. Excellent communication and interpersonal skills for interacting with patients, families, and multidisciplinary healthcare teams. Solid organizational and problem-solving skills, with the ability to make sound decisions under pressure and during night shifts. Proficiency in using hospital information systems, electronic medical records, and basic office software. Bachelor’s degree in Nursing or a related healthcare field; current professional licensure/registration as required by local regulations. Previous experience in a supervisory or senior nursing role, ideally in outpatient services or similar clinical environment. Commitment to patient safety, ethical standards, and continuous quality improvement. Ability to work night shifts on a full-time basis and be physically present on-site in 6th of October.

We are hiring a **Customer Onboarding Specialist** for an established online education company serving customers internationally.<br>This is **NOT a cold-calling or sales role**. You will speak with customers who have already purchased a product and booked a welcome call.<br>### What You'll Do<br>* Run scheduled 30-minute Zoom onboarding calls* Guide customers through their member portal using screen sharing* Help customers set up software by following a provided process* Answer questions clearly and patiently* Understand each customer's goals and identify appropriate follow-up opportunities* Book qualified customers with the senior team* Accurately log call outcomes in the system<br>### Requirements<br>* **Exceptional spoken English is mandatory*** **Clear, natural English accent that is easily understood by American, Australian, and British customers*** Confident and professional on Zoom/video calls* Patient and comfortable helping non-technical customers* Previous customer service, onboarding, BPO, coaching, or online education experience preferred* Reliable, punctual, and comfortable handling a high volume of scheduled calls* Comfortable following scripts and structured processes<br>### Technical Requirements<br>* Quiet, professional workspace with no background noise* Stable internet with **minimum 10 Mbps upload speed*** Backup internet connection* **USB headset with microphone*** Reliable computer capable of running Zoom, video, and screen sharing throughout the shift<br>### Schedule<br>* Full-time, 5 days per week* Fixed 8-hour shift* Must be available for hours overlapping with **US and Australian customers**<br>### Rate: $7 an hour (Paid in EGP)<br>### Important<br>**English fluency and voice clarity are the most important requirements for this position.** Candidates will be asked to submit a short English voice/video introduction as part of the screening process.<br>If you have strong customer-facing skills, excellent English, and the patience to guide customers step by step, we would like to hear from you.

Apply below if you're a closer-in-training who wants to actually get paid what you're worth. <br>Sales Development Rep (Appointment Setter) — 100% Commission | Remote No cap. No salary. No ceiling.<br>Allied Health Media helps private medical consultants and surgeons across the UK get fully booked with self-pay patients. We're scaling fast and we need setters who can keep up!<br>This is not a job for someone who wants a safety net. There's no base salary. You eat what you kill. If you're good, that means real money fast. If you're not willing to hustle, don't apply.<br>What you'll actually do:Work leads within minutes, not hours — speed wins or you lose the deal Qualify prospects and book them straight onto our closers' calendars Hammer follow-up until it's a yes or a dead lead — nothing sits and rots Keep the CRM airtight — every call logged, every lead tagged, no excuses Send a non-negotiable end-of-day report <br>What you get:Uncapped commission on every set that closes — the harder you work, the more you take home Fast track to Closer once you prove you can set<br>Who we want:Hungry, coachable, thick-skinned — you take feedback and change on the spot Comfortable being 100% commission — if you need a base to feel safe, this isn't for you Free to go out of your way for the people who pay you — hot hours, fast follow-up, no clock-watching Motivated by cash, not comfort<br>Who we don't want: anyone looking for a 9-to-5, a salary safety net, or an excuse-making culture.<br>If you want to earn what you're actually worth and you're not afraid of commission-only — apply now.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the role Division50 helps businesses grow with done-for-you digital marketing — paid advertising, social media management, SEO, and lead generation, delivered as monthly retainers.<br> We're hiring a Full-Cycle Sales Executive to own the entire cycle — prospect, pitch, close, and help collect — for our marketing-services packages.<br> You'll work warm inbound leads from our own campaigns plus your own outbound, measured on the revenue you close and the clients who stay.<br> What you'll do Run the full sales cycle end-to-end: qualify leads, run discovery calls, pitch the right marketing-services package, handle objections, and close.<br> Sell services (ad management, social, SEO, lead generation, retainers) — not a physical product, not generic software.<br> Own your pipeline and forecast; keep the CRM current.<br> Partner with delivery so the accounts you close succeed and renew.<br> Hit monthly revenue and closed-deal targets.<br> What we're looking for (non-negotiable) You've personally sold digital-marketing or lead-generation services to businesses — retainers, paid-ads management, social media management, SEO, or lead-gen programs.<br> You've run the full cycle yourself, including closing — not just booking meetings as an SDR.<br> You can talk specifics: services sold, deal sizes / retainers, close rates.<br> Fluent, confident English ; comfortable on video with clients.<br> Arabic is a strong plus.<br> Nice to have: selling to Middle East / GCC businesses; a book of marketing-agency or software-to-marketers relationships.<br> About us &amp; how to apply Division50 is a fast-growing digital-marketing partner for businesses across the region.<br> Apply below — strong applicants get a short video interview and we move quickly.<br> Competitive base plus performance commission on the revenue you close.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A. Resource Ownership &amp; Matrix Moderation · Oversee and manage the centralized intake system for all incoming asset, facilities, labor, and advisory requests from all internal regional arms and external client segments.<br> · Apply strict prioritization rules, balancing seasonal crop timelines and biological urgencies against contractual SLAs to allocate resources without internal bias.<br> · Act as the first-line moderator when resource constraints or scheduling deadlocks occur between different farm portfolios, TS teams, or commercial accounts.<br> B. Capacity Management &amp; Scheduling Optimization · Maintain an active, real-time digital dashboard tracking the total available hours, locations, and maintenance statuses of all physical shared assets and technical teams.<br> · Generate the master weekly and monthly deployment calendars, mapping out optimized logistical routes for machinery and technical engineers to cut fuel overhead and travel downtime.<br> · Continuously broadcast capacity forecasts to the Agri-Commercial Unit, flagging upcoming "Inactive" or unutilized equipment/labor windows so they can be immediately monetized in the external market.<br> C. Governance &amp; System Management · Enforce the mandatory 14-to-30-day resource booking window for all internal operations to protect scheduling predictability.<br> · Oversee the scheduling and ticketing modules of the corporate ERP platform, ensuring all field resource consumption is logged accurately for precise ROI tracking by the Data Analyst.<br> Social insurance coverage Medical insurance coverage B.<br>Sc. in Supply Chain Management, Operations Research, Industrial Engineering, Logistics, or Agribusiness.<br> Expert in MS Excel; high proficiency in BI tools (Power BI, Tableau) and database management.<br> 7–10 years of intensive experience in operations planning, master scheduling, or logistics control centers.<br> Minimum 3+ years operating as a Resource Planner or Planning Manager within a complex, high-volume Matrix Organization (Agribusiness, manufacturing, or heavy logistics sectors highly preferred)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A. Resource Ownership &amp; Matrix Moderation · Oversee and manage the centralized intake system for all incoming asset, facilities, labor, and advisory requests from all internal regional arms and external client segments.<br> · Apply strict prioritization rules, balancing seasonal crop timelines and biological urgencies against contractual SLAs to allocate resources without internal bias.<br> · Act as the first-line moderator when resource constraints or scheduling deadlocks occur between different farm portfolios, TS teams, or commercial accounts.<br> B. Capacity Management &amp; Scheduling Optimization · Maintain an active, real-time digital dashboard tracking the total available hours, locations, and maintenance statuses of all physical shared assets and technical teams.<br> · Generate the master weekly and monthly deployment calendars, mapping out optimized logistical routes for machinery and technical engineers to cut fuel overhead and travel downtime.<br> · Continuously broadcast capacity forecasts to the Agri-Commercial Unit, flagging upcoming "Inactive" or unutilized equipment/labor windows so they can be immediately monetized in the external market.<br> C. Governance &amp; System Management · Enforce the mandatory 14-to-30-day resource booking window for all internal operations to protect scheduling predictability.<br> · Oversee the scheduling and ticketing modules of the corporate ERP platform, ensuring all field resource consumption is logged accurately for precise ROI tracking by the Data Analyst.<br> B.Sc. in Supply Chain Management, Operations Research, Industrial Engineering, Logistics, or Agribusiness.<br> Expert in MS Excel; high proficiency in BI tools (Power BI, Tableau) and database management.<br> 7–10 years of intensive experience in operations planning, master scheduling, or logistics control centers.<br> Minimum 3+ years operating as a Resource Planner or Planning Manager within a complex, high-volume Matrix Organization (Agribusiness, manufacturing, or heavy logistics sectors highly preferred)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Responsible for end-to-end operations to organize Learning and Leadership trainings for specific programs based on Local HR and vendor alignments (including system booking, financial processing, and evaluation analysis based on report extractions if needed).</li> <li>Monitor and analyze the quality, feedback and success of trainings completed.</li> <li>Responsible to provide trainings statistics and give recommendations with needed action plan.</li> <li>Build relationship with relevant stakeholders by establishing the right communication channels and ensuring satisfaction of service delivery, identifying potential problems / risks and escalating issues when needed.</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in business administration or any relevant study.</li> <li>Fluent in English and German is a must.</li> <li>0 to 3 years of operational experience (Experience in HR Operations is preferrable).</li> <li>Proficient knowledge of MS Office Suite applications (Word, Excel &amp; PowerPoint).</li> <li>Interest in Information Technologies (Automation &amp; Robotics).</li> <li>Excellent communication skills and teamwork abilities.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Responsible for end-to-end operations to organize Learning and Leadership trainings for specific programs based on Local HR and vendor alignments (including system booking, financial processing, and evaluation analysis based on report extractions if needed).</li> <li>Monitor and analyze the quality, feedback and success of trainings completed.</li> <li>Responsible to provide trainings statistics and give recommendations with needed action plan.</li> <li>Build relationship with relevant stakeholders by establishing the right communication channels and ensuring satisfaction of service delivery, identifying potential problems / risks and escalating issues when needed.</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in business administration or any relevant study.</li> <li>Fluent in English and Italian.</li> <li>0 to 3 years of operational experience (Experience in HR Operations is preferrable).</li> <li>Proficient knowledge of MS Office Suite applications (Word, Excel &amp; PowerPoint).</li> <li>Interest in Information Technologies (Automation &amp; Robotics).</li> <li>Excellent communication skills and teamwork abilities.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the role</strong><br>dopay is digitizing payroll for businesses across Egypt and helping workers access their earnings with dignity. As we scale, our Revenue and Operations teams need a single source of truth - one person who owns how we measure performance, where the data lives, and what it tells us to do next.<br>This is that role.<br>You'll be the analytical backbone for two of dopay's most strategic functions. You'll design the KPIs we run the business on, build the Looker dashboards that surface them, and own the semantic layer in LookML so that "active customer," "revenue," and "operational throughput" mean the same thing in every meeting. You'll work side-by-side with Revenue leaders to understand what's working in the funnel, and with Operations to find friction in onboarding, processing, and support. You'll partner closely with our Engineering and Data teams to ensure the BigQuery layer is clean, complete, and accessible.<br>This is not a role for someone who waits for tickets. We need someone who walks into a Revenue weekly, sees a number trending sideways, and shows up Monday with three hypotheses and the data to test them.<br><strong>What you'll own</strong><br><ul><li>The KPI framework for Revenue and Operations. Define, document, and maintain the metrics that matter - from acquisition and activation through retention, expansion, and operational SLAs. Get cross-functional alignment on definitions and defend them.</li><li>The Looker semantic layer (LookML). Build and maintain explores, views, and derived tables so business users can self-serve without breaking things. Treat the model like production code.</li><li>Dashboards that drive action, not just inform. Every dashboard should answer a clear business question and surface what to do next. No vanity metrics. No 40-tile graveyards.</li><li>Deep-dive analysis. Funnel diagnostics, cohort behavior, pricing and discount effectiveness, operational bottleneck analysis, customer health scoring. Bring hypotheses, not just charts.</li><li>The data partnership with Engineering. Work with the tech team to ensure all relevant data flows into BigQuery cleanly and on time. Spec what's missing. Catch what's broken. Advocate for instrumentation when product decisions outrun our data.</li><li>Stakeholder enablement. Train Revenue and Ops leaders to use Looker confidently. Reduce ad-hoc requests by making self-service genuinely possible.</li><li>Forecasting and planning support. Partner on revenue forecasts, capacity planning, and goal-setting with grounded, defensible numbers.</li></ul><br><strong>Requirements</strong><br><strong>What we're looking for</strong><br>Experience:<br><ul><li>4+ years in business analytics, analytics engineering, or revenue/operations analytics, ideally in fintech, B2B SaaS, or a high-growth operational business</li><li>Demonstrated ownership of a BI environment end-to-end - not just dashboard authoring, but data modeling and stakeholder partnership</li></ul><br>Technical:<br><ul><li>Expert SQL. You can write performant queries against BigQuery without thinking twice</li><li>Strong Looker experience required, including LookML development (explores, views, derived tables, persistent derived tables, access controls)</li><li>Comfort with BigQuery: partitioning, cost-aware querying, scheduled queries</li><li>Bonus: dbt, Python for analysis, Git-based workflows for LookML version control</li></ul><br>Business judgment:<br><ul><li>You understand revenue mechanics - funnels, cohorts, retention, unit economics - and can connect a metric to a decision</li><li>You're comfortable in operations conversations: SLAs, throughput, error rates, capacity</li><li>You ask "so what?" before you ask "how do I chart this?"</li></ul><br>Communication:<br><ul><li>You can explain a cohort retention curve to a non-technical commercial leader without losing them, and to an engineer without insulting them</li><li>You write clear documentation and you actually maintain it</li><li>Egyptian Arabic and English fluency strongly preferred for stakeholder work</li></ul><br>Mindset:<br><ul><li>Self-directed. You don't need a ticket queue to know what's important</li><li>Opinionated about data quality, naming conventions, and KPI hygiene - and diplomatic about defending those opinions</li><li>Energized by ambiguous problems in fast-moving environments</li></ul><strong>What this role is not</strong><br>To save everyone time:<br><ul><li>This is not a junior data analyst role. We need someone who has owned analytics for a business function before</li><li>This is not a pure data engineering role. You'll partner closely with Engineering, but you won't own pipelines, infrastructure, or warehouse architecture</li><li>This is not a data science role. There's room for predictive work over time, but the immediate need is descriptive and diagnostic excellence</li></ul><br><strong>Benefits</strong><br><strong>Why dopay</strong><br>We're building the financial infrastructure that lets every worker in Egypt get paid digitally, securely, and with dignity - and lets every employer run payroll without the friction that's defined the category for decades. We work with SME, mid-market, and enterprise clients and operate at a scale where the decisions you support will move real numbers for real people.<br>You'll work directly with senior leadership, see the impact of your analysis in the room, and help shape how a category-defining company runs itself.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Senior Associate, Customer Service | MAF Properties | West Region<br><strong>ROLE SUMMARY</strong><br>The Customer Service Senior Associate is responsible for managing day-to-day operations and ensuring the delivery of exceptional customer experience. This includes performance management, people management, operational management and compliance of the customer service team. while maintaining operational compliance and driving service improvements.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Support the Customer Service Manager in developing, updating, and implementing customer service processes and procedures across operating assets.</li><li>Manage and maintain accurate mall product knowledge and customer information across all customer touchpoints and communication channels.</li><li>Lead, coach, and develop the Customer Service team through performance management, training, onboarding, and regular feedback sessions.</li><li>Monitor team performance, analyze operational metrics, and provide insights and recommendations to improve service quality.</li><li>Ensure compliance with customer service policies, SLAs, KPIs, quality standards, and timely resolution of customer complaints through the CRM system.</li><li>Manage team scheduling, uphold grooming and service standards, and ensure optimal coverage of customer service operations.</li><li>Collaborate with internal stakeholders, tenants, and marketing teams to support promotions, events, and deliver a seamless customer experience.</li><li>Oversee customer experience initiatives, including NPS and SHARE programs, gift card operations, budgeting, financial controls, and compliance with company policies and values.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.</li><li>Minimum 5+ years of customer service experience, preferably within shopping malls, airlines, or luxury hospitality environments.</li><li>Experience working in GCC markets or international customer service operations.</li><li>Proven people management experience, leading teams of at least 5 employees.</li><li>Strong background in customer service operations and team supervision.</li><li>For internal MAF candidates, a minimum of 2 years with MAF, including at least 1 year in the current role.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.</p><br><p>We work with businesses across a broad range of industries, including Banking &amp; Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media &amp; Entertainment, Technology, Travel &amp; Hospitality, and Logistics.</p><br><br>Job Description<br><p>Sutherland is seeking a reliable and detail-oriented person to join us as <strong>GTI Lead&nbsp;/ Help Desk professional.</strong> We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!</p><br><p><strong><u>Duties and responsibilities:</u></strong></p><br><ul><li>Provide helpdesk support and resolve problems to the end user’s satisfaction.</li><li>Monitor service desk for tickets assigned to the queue and process first-in first-out based on priority.</li><li>Modify configurations, utilities, software default settings, etc. for the local workstation.</li><li>Utilize and maintain the helpdesk tracking software.</li><li>Document internal procedures.</li><li>Install and configure new workstations/laptops, peripheral equipment and software.</li><li>Maintain inventory of all equipment.</li><li>Report issues to direct manager for escalation.</li><li>Manage PC setup and deployment for new employees using standard hardware, images and software.</li><li>Assign users and computers to proper groups in active directory.</li><li>Perform timely workstation hardware and software upgrades as required.</li><li>Maintain information systems knowledge base,</li><li>Support users on standard office system applications.</li><li>Handle supplier’s communications for functional and/or technical support with regards to purchased software and hardware.</li><li>Handel infrastructure, network cabling repairs, data center maintains requests</li><li>Manage system users (access rights, permissions).</li><li>Support a group of services (McAfee Antivirus, SCCM, WDS, etc).</li><li>Handle the responsibility for all IT assets check inventory and Scan the assets.</li><li>Manage all printers.</li><li>Handle the responsibility for hardware issues on site (Laptops, Desktops, and Printers).</li></ul><br>Qualifications<br><ul><li>Excellent communication Skills (Verbal and Written)</li><li>Good knowledge on Windows OS troubleshooting, MS Office application.</li><li>Basic Hardware troubleshooting skills</li><li>Willing to work on in night shifts</li><li>Willing to assist our internal customers over the phone</li><li>Understanding of Active Directory Services, it will be an added advantage if the candidate possesses MCP certification</li><li>ITIL Foundation Certification is a Value added.</li><li>To provide time critical support to our internal employees ensuring maximum efficiency to achieve customer satisfaction.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Document all Service Desk interactions in the form of incident (Phone/Web/Walk-in).</li><li>Ensures all Tickets Processed, handled accordingly, and documented.</li><li>Active Directory User Management as a Day-to-Day Activity.</li><li>Graduate in any stream can be considered for the position.</li><li>Must have handled/supported team in their daily activity.</li><li>Experience in floor support</li></ul><br>Additional Information<br><p>Must be able to work onsite.</p><br><br><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Job purpose</h4> <p>The IT Supervisor oversees the daily operations of the IT department, ensures the stability and security of the company’s network infrastructure, and manages the IT support team. This role is critical in maintaining high system availability, managing hardware/software deployments, and supporting the technological needs of the Ras El Hekma property.</p> <h4>Key responsibilities & duties</h4> <p><strong>1. Infrastructure & system maintenance</strong><br> Supervise the installation, configuration, and maintenance of servers, networks (LAN/WAN), Wi-Fi, and telecommunications systems.<br> Monitor system performance to ensure maximum uptime and resolve technical bottlenecks immediately.<br> Manage backup procedures, disaster recovery plans, and data integrity protocols.</p> <p><strong>2. Team leadership & helpdesk support</strong><br> Lead, mentor, and schedule the daily tasks of the IT technical support team.<br> Act as the escalation point for complex technical issues reported by staff or guests.<br> Ensure technical support tickets are resolved efficiently and within agreed service levels (SLAs).</p> <p><strong>3. Security & compliance</strong><br> Implement and enforce company cybersecurity policies, firewalls, antivirus compliance, and access controls.<br> Conduct regular system audits to identify potential vulnerabilities or unauthorized software installations.</p> <p><strong>4. Inventory & vendor management</strong><br> Maintain an accurate inventory of all hardware assets, software licenses, and IT peripherals.<br> Coordinate with external IT vendors and internet service providers (ISPs) for procurement, maintenance, and system upgrades.</p> <h4>Qualifications</h4> <h4>Job requirements & qualifications</h4> <p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, or a related field.<br> <strong>Experience:</strong> 3–5 years of experience in IT support, with at least 1–2 years in a senior or supervisory capacity (experience in hospitality or large-scale property operations is a strong plus).<br> <strong>Technical certifications:</strong> CCNA, MCSA, CompTIA Network+/Security+, or ITIL certifications are highly preferred.<br> <strong>Core skills:</strong><br> - Strong knowledge of network administration, active directory, firewalls, and VoIP systems.<br> - Excellent troubleshooting skills across Windows/macOS environments and hardware.<br> - Strong leadership, time management, and communication skills in both English and Arabic.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>