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<p><h4>Deloitte Innovation Hub | Cloud & DevOps Engineering Technical Lead, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<ul>
<li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation and deployment for AWS, GCP, Azure</li>
<li>Build and innovate to replace large-scale manual operating processes with scripts and applications</li>
<li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, Azure</li>
<li>Develop infrastructure as code and testable infrastructure in AWS, GCP, Azure</li>
<li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing</li>
<li>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks</li>
<li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context</li>
<li>Design automated systems management solutions with self-repair/healing as the goal</li>
<li>Focus on reducing technical lead time for infra and network for all DevOps teams</li>
<li>Provide huge positive customer impact by reducing downtime and costs</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li>Bachelor’s or higher in computer science, electrical engineering, or equivalent</li>
<li>7+ years’ experience with cloud hyperscales, such as GCP, AWS or Azure</li>
<li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation)</li>
<li>Confident with key DevOps practices - CI/CD, IaaS, containerization and deployment pipelines</li>
<li>Provide expertise in one or more of the following areas: sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management</li>
<li>Experience with Python, Bash, Go scripting</li>
<li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting</li>
<li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees</li>
<li>Able to design and build frameworks or toolsets to be reused by the wider engineering community</li>
<li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.)</li>
<li>Experience with data streaming technologies</li>
<li>Experience of agile methodologies and associated toolsets and code repositories</li>
<li>Strong collaboration and stakeholder engagement skills</li>
<li>Self-motivated and organised person</li>
<li>High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation</li>
</ul>
<h4>Desirable</h4>
<ul>
<li>Required strong technical skills and demonstrated experience in each of the following areas:</li>
<ul>
<li>Excellent communication (written and oral) and interpersonal skills</li>
<li>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models</li>
<li>Demonstrated teamwork and collaboration in a professional setting</li>
<li>Flexible and willingness to work on different projects and programming</li>
</ul>
</ul>
<h4>Connect to your service line - Consulting</h4>
<p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on what matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology and Transformation</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p>
<p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p>
<p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p>
<p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p>
<ul>
<li>Decide the best course of action to detect, investigate, and respond to threats.</li>
<li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li>
<li>Support research activities to continually maintain the edge in cybersecurity practices.</li>
<li>Serve as point of escalation for the junior architects.</li>
<li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li>
<li>Actively seek to improve and develop new content based upon observed security activity.</li>
<li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li>
<li>Develop positive working relationships with Deloitte and client teams.</li>
<li>Involvement in the determination of support contract development and renewals.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<p>To succeed in this role, you will need to match the following criteria:</p>
<ul>
<li>3+ years of relevant experience in cybersecurity.</li>
<li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li>
<li>Experience working within Agile, DevOps, or Kanban delivery models.</li>
<li>Experience working with architecture frameworks, ideally TOGAF.</li>
<li>Experience in developing HLD & LLD documents for security solutions.</li>
<li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li>
<li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li>
<li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li>
<li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li>
</ul>
<p>The following attributes are essential:</p>
<ul>
<li>A willingness to work as part of a diverse team.</li>
<li>A commitment to continuous improvement and lifelong learning.</li>
<li>A passion for technology and a drive to deliver secure, high-quality solutions.</li>
<li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Ability to work effectively in a fast-paced and dynamic environment.</li>
<li>Proactive and self-motivated with a keen attention to detail.</li>
</ul>
<h4>Connect to your service line – Technology and Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Team leadership</h4>
<ul>
<li><strong>Provide guidance, mentorship, and leadership</strong> to a team of full stack developers, overseeing their work, setting goals, and ensuring efficient collaboration.</li>
<li><strong>Project planning:</strong> Collaborate with stakeholders to define project requirements, scope, and timelines, and create detailed development plans for the team.</li>
<li><strong>Architecture and design:</strong> Lead the design and architecture discussions for complex projects, making decisions on technology stack, component interactions, and system scalability.</li>
<li><strong>Code review and quality assurance:</strong> Review code submissions from team members, ensuring adherence to coding standards, best practices, and efficient code that aligns with project goals.</li>
<li><strong>Technical problem solving:</strong> Offer technical expertise and guidance to the team when they encounter challenging technical issues or need assistance in debugging and troubleshooting.</li>
<li><strong>Cross-functional collaboration:</strong> Work closely with other departments, such as product management and design, to align development efforts with business goals and user experience.</li>
<li><strong>Resource allocation:</strong> Allocate development tasks and responsibilities among team members, balancing workloads and ensuring tasks are assigned to individuals with appropriate expertise.</li>
<li><strong>Performance monitoring:</strong> Monitor application performance and proactively identify bottlenecks or potential issues, working with the team to optimize code and system performance.</li>
<li><strong>Client communication:</strong> Engage with clients or project stakeholders to provide updates on progress, gather feedback, and manage expectations throughout the project lifecycle.</li>
<li><strong>Process improvement:</strong> Continuously assess and improve development processes, introducing new tools, methodologies, or best practices to enhance efficiency, code quality, and team productivity.</li>
</ul>
<h4>Technical expertise and professional experience</h4>
<ul>
<li><strong>Technical expertise:</strong> In-depth understanding of both front-end and back-end technologies, frameworks, and tools commonly used in web development.</li>
<li><strong>Project management:</strong> Proven ability to manage complex projects, from requirement gathering and planning to execution and delivery, while ensuring alignment with business goals.</li>
<li><strong>Leadership skills:</strong> Strong leadership qualities, including the ability to mentor and guide a team of developers, set clear expectations, and foster a collaborative and productive work environment.</li>
<li><strong>Code review and quality assurance:</strong> Extensive experience in reviewing code for quality, security, and adherence to coding standards, while providing constructive feedback to team members.</li>
<li><strong>Architecture design:</strong> Proficiency in designing scalable, modular, and maintainable application architectures that meet both technical and business requirements.</li>
<li><strong>Problem solving:</strong> Adept at solving technical challenges, debugging complex issues, and providing innovative solutions to overcome obstacles in development.</li>
<li><strong>Communication:</strong> Excellent communication skills to facilitate effective interaction with team members, stakeholders, clients, and cross-functional teams.</li>
<li><strong>Risk management:</strong> Ability to identify potential project risks, devise mitigation strategies, and make informed decisions to minimize disruptions and delays.</li>
<li><strong>Client relationship management:</strong> Experience in engaging with clients or stakeholders to understand their needs, manage expectations, and ensure project success.</li>
<li><strong>Process improvement:</strong> Dedication to continuously improving development processes, incorporating new tools, methodologies, and best practices to enhance team efficiency and project outcomes.</li>
</ul>
<h4>Connect to your service line - Technology and Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ol><li><ol><li>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</li><li>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</li><li>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</li><li>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li>Follow-up the notes written in the Log Book.</li><li>Assist the Front Office Manager in ensuring coordination with other departments.</li><li>Ensure that guest services and c/in and c/out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</li><li>In cases where the Front Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</li><li>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</li><li>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</li><li>Control the daily reports.</li><li>Monitor the proper use of the cash advance and Master Keys and inform the Front Office Manager.</li><li>Attend to the integration of new employees in the team.</li><li>Prepare and monitor the weekly schedules for employees.</li><li>Follow-up the VIP reservations and closely follow-up any special requests.</li><li>Check the order and accuracy of the folio to be entered into the city ledger.</li><li>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</li><li>Pay attention to the appearance and hygiene of subordinates.</li><li>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</li><li>Define general distribution of tasks in the Front Office Department.</li><li>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</li><li>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</li><li>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</li></ol></li></ol><ol><li><ol><li>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</li><li>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</li><li>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</li><li>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</li><li>Take part in the Emergency Response Teams.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ol></li></ol><p>Carry out all responsibilities related to Protection from pandemic disease & action response implemented at the facilities</p><br><br>Qualifications<br><br><ul><li><strong>Education:</strong> 4-year bachelor's degree</li><li><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</li><li><strong>Foreign Language:</strong> Sufficient level of English to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Prior attendance in seminars and trainings in the related.</li><li><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li></ul><p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests</p><br><br>Additional Information<br><br><p>2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way,<br>reduce environmental pollution and harmful effects to the environment and lead to<br>staffs.<br>2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with<br>laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety<br>management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a content-driven organization that leverages podcasting, digital media, and audience engagement to build authority, educate listeners, and grow its brand presence. As podcast content continues to play a critical role in the organization's marketing and thought leadership efforts, they are seeking a Podcast Production Coordinator to manage the entire podcast production lifecycle from guest outreach and episode planning through editing, publishing, and performance reporting. This role combines podcast operations, content production, audio/video editing, guest management, and audience growth support. Role Overview The Podcast Production Coordinator will be responsible for owning the end-to-end podcast production process, including pre-production planning, guest coordination, recording support, post-production editing, content distribution, and analytics reporting. The Podcast Production Coordinator will work closely with leadership, guests, designers, and content stakeholders to ensure every episode is professionally produced, delivered on schedule, and optimized for audience engagement. This role is ideal for a highly organized production professional who enjoys operating independently while balancing content strategy, technical production, and project management responsibilities. Location Fully Remote | 9:00 AM - 5:00 PM CST Key Responsibilities Pre-Production & Episode Planning Participate in episode planning and kickoff meetings. Research guest backgrounds, industries, and recent work. Develop episode titles and editorial angles. Conduct pre-interview preparation calls with guests. Maintain and update AI prompt templates used within production workflows. Pitch episode concepts and guest recommendations. Send guest confirmation emails and preparation materials before recordings. Guest Management & Communications Manage guest outreach and booking communications. Vet guest inquiries against show requirements and audience fit. Coordinate scheduling logistics and recording preparation. Notify guests and stakeholder contacts regarding recording schedules. Maintain professional communication throughout the guest experience. Send post-recording follow-up communications and gifts. Recording & Production Support Welcome guests and prepare them for recording sessions. Conduct audio and video quality checks before recording. Support recording sessions through note-taking and production assistance. Manage screen sharing and recording logistics. Capture real-time show notes and production details. Troubleshoot technical issues during live recording sessions. Audio & Video Post-Production Download, organize, and label raw recording files. Perform audio cleanup, repair, and enhancement. Mix and master podcast audio for distribution. Edit full-length podcast episodes. Record and integrate episode introductions. Export final episodes in required formats. Maintain production quality standards across all content. Social Media & Content Repurposing Identify highlight-worthy moments from podcast episodes. Create short-form video clips optimized for social media platforms. Edit content for audience engagement and platform-specific requirements. Source supporting visuals, b-roll, images, and media assets. Add captions and accessibility enhancements to content. Coordinate creative asset development with design resources. Distribution & Content Publishing Schedule and publish podcast episodes across distribution platforms. Manage podcast publishing calendars and content schedules. Build and maintain episode landing pages. Draft and schedule promotional social media content. Support ongoing content distribution initiatives. Ensure timely delivery of podcast content across channels. Reporting & Analytics Track downloads, audience engagement, and content performance. Compile recurring analytics and performance reports. Monitor audience growth trends and engagement metrics. Support content strategy through performance insights. Participate in content review and performance discussions. Project & Workflow Management Track episode progress, deliverables, and deadlines. Maintain workflow visibility across multiple episodes. Manage tasks and production schedules within project management systems. Coordinate stakeholders involved in the production process. Ensure production timelines remain on track. Qualifications Experience Proven experience in podcast production, podcast operations, audio production, video production, or a closely related content production role. Experience managing podcast production workflows from planning through distribution. Experience editing audio and video content. Experience supporting guest communications and scheduling. Experience publishing content across podcast and video platforms. Experience creating social media clips and content repurposing assets. Experience managing multiple content projects simultaneously. Experience tracking analytics and performance metrics. Qualifications Skills Proficiency with Riverside . Proficiency with Adobe Podcast or iZotope RX . Proficiency with Adobe Premiere . Proficiency with Opus Clip . Experience with Megaphone preferred. Experience with YouTube publishing and content management. Familiarity with ClickUp . Familiarity with Descript . Familiarity with Claude . Familiarity with Gemini . Strong audio editing and production skills. Strong video editing and content repurposing skills. Strong editorial judgment and content selection abilities. Strong organizational and project management skills. Strong guest communication and stakeholder management abilities. Ability to manage multiple episodes simultaneously. Ability to work independently with minimal oversight. Strong attention to detail and follow-through. What Success Looks Like Podcast episodes are consistently produced and delivered on schedule. Guest communications remain professional and highly organized. Audio and video content meet quality standards. Social media clips and repurposed content drive audience engagement. Podcast distribution and publishing workflows operate efficiently. Analytics reporting provides meaningful visibility into content performance. Multiple episodes are managed simultaneously without sacrificing quality or deadlines. Opportunity This is an opportunity to take ownership of a complete podcast </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in podcast production, podcast operations, audio production, video production, or a closely related content production role. Experience managing podcast production workflows from planning through distribution. Experience editing audio and video content. Experience supporting guest communications and scheduling. Experience publishing content across podcast and video platforms. Experience creating social media clips and content repurposing assets. Experience managing multiple content projects simultaneously. Experience tracking analytics and performance metrics. Proficiency with Riverside . Proficiency with Adobe Podcast or iZotope RX . Proficiency with Adobe Premiere . Proficiency with Opus Clip . Experience with Megaphone preferred. Experience with YouTube publishing and content management. Familiarity with ClickUp . Familiarity with Descript . Familiarity with Claude . Familiarity with Gemini . Strong audio editing and production skills. Strong video editing and content repurposing skills. Strong editorial judgment and content selection abilities. Strong organizational and project management skills. Strong guest communication and stakeholder management abilities. Ability to manage multiple episodes simultaneously. Ability to work independently with minimal oversight. Strong attention to detail and follow-through.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.</p><br><p><span>As an AI Engineering Manager, you will lead the team behind Unifonic's marketing and personalization AI, building the intelligence that determines who to engage, through which channel, at what time, and with what message. You will own the development and delivery of AI capabilities spanning audience segmentation, propensity and churn prediction, next-best-action and channel recommendations, send-time optimization, campaign optimization, and generative AI for personalized content. These systems directly drive conversion, engagement, and customer retention for the brands we serve.</span></p><br><p><span>This is a hands-on leadership role that combines people management with technical ownership. You will lead, mentor, and grow a team of talented AI engineers while actively contributing to architecture, technical design, code reviews, performance optimization, and proof-of-concept development. You will ensure the team delivers scalable, production-grade AI solutions, foster engineering excellence, and cultivate a culture of collaboration, innovation, and continuous learning.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Serving as the technical owner on AI model design, architecture, and integration for marketing and personalization use cases across the Unifonic product ecosystem.</span></p><br></li></ul><ul><li><p><span>Owning the technical roadmap for personalization AI, recommendation and next-best-action engines, customer segmentation and propensity models, campaign and send-time optimization, and generative AI for content personalization.</span></p><br></li></ul><ul><li><p><span>Leading the evaluation, selection, and implementation of AI/ML frameworks, tools, and best practices, ensuring scalability, robustness, and maintainability.</span></p><br></li></ul><ul><li><p><span>Participating in hands-on coding, solution prototyping, and code reviews to maintain high-quality standards and guide the team through complex technical challenges.</span></p><br></li></ul><ul><li><p><span>Overseeing and refining the AI development lifecycle, including model training, validation, deployment, experimentation (A/B and uplift testing), and ongoing improvement.</span></p><br></li></ul><ul><li><p><span>Leading a team of AI engineers, providing mentorship, regular feedback, and career development support.</span></p><br></li></ul><ul><li><p><span>Defining clear performance expectations, conducting performance reviews, and identifying growth opportunities for team members.</span></p><br></li></ul><ul><li><p><span>Fostering a positive, inclusive, and high-performance team culture that encourages innovation, continuous learning, and collaboration.</span></p><br></li></ul><ul><li><p><span>Collaborating with recruitment and HR to identify, attract, and retain top AI engineering talent, ensuring the team’s ongoing growth and success.</span></p><br></li></ul><ul><li><p><span>Working closely with the Director of AI Development, Product Managers, Designers, Data Scientists, and other Engineering leaders to translate business requirements into technical roadmaps and actionable engineering plans.</span></p><br></li></ul><ul><li><p><span>Ensuring seamless integration of AI capabilities into existing and future products, partnering with platform, infrastructure, and DevOps teams to optimize deployment and operations.</span></p><br></li></ul><ul><li><p><span>Communicating technical topics effectively to non-technical stakeholders, making recommendations and reporting progress, risks, and opportunities.</span></p><br></li></ul><ul><li><p><span>Implementing and continuously improving the development processes, standards, and tools that drive efficiency, reliability, and scalability.</span></p><br></li></ul><ul><li><p><span>Ensuring adherence to best practices in model governance, performance monitoring, and compliance with relevant data privacy and security regulations, including regional data residency requirements.</span></p><br></li></ul><ul><li><p><span>Monitoring engineering metrics and KPIs, leveraging data-driven insights to improve development velocity, code quality, and team efficiency and connecting model performance to marketing outcomes such as conversion, engagement, and retention.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p>Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.</p><br></li></ul><ul><li><p>8+ years of software development experience with at least 3 years focused on AI/ML engineering and related technologies.</p><br></li></ul><ul><li><p>Demonstrated experience building and shipping marketing or personalization AI in production recommendation systems, customer segmentation, propensity/churn/LTV modeling, real-time decisioning, or campaign optimization with measurable impact on business KPIs.</p><br></li></ul><ul><li><p>Proven track record of leading, mentoring, or managing engineering teams, preferably in high-growth or innovative tech environments.</p><br></li></ul><ul><li><p>Hands-on experience with a range of AI/ML frameworks (e.g., TensorFlow, PyTorch), advanced modeling techniques (NLP, LLMs and generative AI, recommendation and ranking systems), and production-grade model deployments.</p><br></li></ul><ul><li><p>Solid grounding in experimentation and measurement, A/B testing, uplift modeling, and evaluating model impact on conversion, engagement, retention, and ROAS.</p><br></li></ul><ul><li><p>Proficiency in Python, cloud platforms (e.g., OCI, AWS, GCP), CI/CD workflows, and modern software engineering practices.</p><br></li></ul><ul><li><p>Excellent communication and interpersonal skills, with the ability to motivate teams and build productive cross-functional relationships.</p><br></li></ul><ul><li><p>A strategic and solution-oriented mindset, capable of balancing technical depth with big-picture thinking.</p><br></li></ul><ul><li><p>Experience with MarTech ecosystems, customer data platforms (CDPs), campaign orchestration, marketing automation, or CPaaS/omnichannel messaging platforms is preferred </p><br></li></ul><ul><li><p>Experience applying LLMs to marketing use cases, content generation, conversational commerce, or agentic customer journeys including fine-tuning and retrieval-augmented generation (RAG), ideally within the Hugging Face ecosystem (Transformers, PEFT, tokenizers, and the model hub) is preferred </p><br></li></ul><ul><li><p>Exposure to Rust for performance-critical AI services, such as low-latency inference, real-time decisioning, or high-throughput data pipelines is preferred. </p><br></li></ul><ul><li><p>Arabic NLP experience or familiarity with the MENA market is preferred.</p><br></li></ul><ul><li><p>Experience scaling teams and systems in a high-growth SaaS environment is preferred.</p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p>Machine Learning & Deep Learning</p><br></li><li><p>Generative AI & LLMs</p><br></li><li><p>Recommendation Systems & Personalization</p><br></li><li><p>Customer Segmentation, Propensity & Churn Modeling</p><br></li><li><p>Python</p><br></li><li><p>TensorFlow / PyTorch</p><br></li><li><p>Hugging Face & RAG</p><br></li><li><p>AWS / GCP / OCI</p><br></li><li><p>MLOps & CI/CD</p><br></li><li><p>A/B Testing & Model Evaluation</p><br></li><li><p>Software Architecture & System Design</p><br></li><li><p>AI Engineering Leadership & Team Management</p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Senior Mobile Engineer with deep native Android expertise to build high-quality, scalable, and secure applications. You will play a key role in designing application architecture, implementing new features, improving performance, and mentoring engineers, while collaborating closely with product, design, backend, QA, and iOS teams. The ideal candidate has strong expertise in native Android development and modern Kotlin-based architecture, and is comfortable working in a fast-paced, product-focused environment with a strong sense of ownership. Responsibilities Design, develop, and maintain high-quality native Android applications. Build scalable and maintainable solutions using modern Android architecture. Lead technical design discussions and contribute to system architecture decisions. Collaborate with Product, Design, Backend, QA, and iOS teams. Write clean, testable, and reusable code following best engineering practices. Optimize application performance, memory usage, startup time, and battery consumption. Ensure application stability through unit testing, UI testing, and code reviews. Integrate RESTful APIs and collaborate with backend teams on API design. Mentor junior developers and promote engineering excellence. Participate in Agile development processes and continuous delivery practices. Drive technical improvements and help establish engineering standards. Programming Languages Strong proficiency in Kotlin. Good knowledge of Java. Familiarity with Swift / SwiftUI and native iOS development concepts. Android Development Strong experience with native Android development. Deep understanding of the Android SDK and Jetpack libraries. Excellent knowledge of the Android application lifecycle and platform internals. Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers. Modern Android Development Jetpack Compose, Coroutines, and Kotlin Flow. WorkManager, Navigation Component, and ViewModel. Dependency Injection (Hilt / Dagger preferred). Architecture Strong understanding of MVVM, MVI, and Clean Architecture. Modular architecture, SOLID principles, and separation of concerns. System Design Experience designing scalable mobile architectures. Ability to make architectural decisions and evaluate trade-offs. Understanding of application modularization and feature separation. Networking REST APIs, JSON serialization, and backend integration. Error handling, authentication flows, and network caching. Performance Strong understanding of UI rendering performance and memory management. Threading and concurrency, startup optimization, and battery optimization. ANR prevention, plus performance profiling and debugging. Concurrency Kotlin Coroutines, Flow, and Dispatchers. Structured concurrency, threading models, and background processing. Testing Unit testing, UI testing, and integration testing. Test-Driven Development (TDD) and mocking frameworks. Development Practices Git, pull request workflows, and code reviews. CI-friendly development practices and Agile / Scrum methodologies. Soft Skills Strong ownership mentality and an execution-focused mindset. Excellent communication skills and the ability to work independently. Comfortable in fast-moving, startup-like environments. Strong problem-solving and analytical skills. Nice to Have Native iOS development experience using Swift / SwiftUI. Experience building FinTech or financial applications. Experience with offline-first applications. Local persistence technologies such as Room, SQLite, and DataStore. Experience with CI/CD pipelines. Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.). Experience with A/B testing, experimentation frameworks, and feature flags. Experience implementing mobile security best practices, including: Encrypted local storage. SSL certificate pinning. Secure authentication and authorization flows. Secure handling of sensitive user data. Android Keystore usage. Preferred Experience 5+ years of professional Android development experience. Experience delivering production applications at scale. Experience mentoring engineers and conducting code reviews. Experience working with cross-functional teams in Agile environments. Proven ability to own features from design through production release. What We're Looking For A successful candidate is someone who: Writes clean, maintainable, and scalable Kotlin code. Understands mobile architecture beyond implementation details. Thinks about performance, security, maintainability, and user experience from the beginning. Takes ownership of features end-to-end. Enjoys solving complex engineering challenges. Continuously learns and adopts modern Android development practices. Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences. Location & Work Model This is an on-site role based in Cairo, Egypt . Our team works primarily from the office to stay closely aligned in a fast-moving product environment, with up to 13 work-from-home days per quarter (roughly one day per week). Please apply only if you are able to work on-site in Cairo on this basis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong proficiency in Kotlin. Good knowledge of Java. Familiarity with Swift / SwiftUI and native iOS development concepts. Strong experience with native Android development. Deep understanding of the Android SDK and Jetpack libraries. Excellent knowledge of the Android application lifecycle and platform internals. Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers. Jetpack Compose, Coroutines, and Kotlin Flow. WorkManager, Navigation Component, and ViewModel. Dependency Injection (Hilt / Dagger preferred). Strong understanding of MVVM, MVI, and Clean Architecture. Modular architecture, SOLID principles, and separation of concerns. Experience designing scalable mobile architectures. Ability to make architectural decisions and evaluate trade-offs. Understanding of application modularization and feature separation. REST APIs, JSON serialization, and backend integration. Error handling, authentication flows, and network caching. Strong understanding of UI rendering performance and memory management. Threading and concurrency, startup optimization, and battery optimization. ANR prevention, plus performance profiling and debugging. Kotlin Coroutines, Flow, and Dispatchers. Structured concurrency, threading models, and background processing. Unit testing, UI testing, and integration testing. Test-Driven Development (TDD) and mocking frameworks. Git, pull request workflows, and code reviews. CI-friendly development practices and Agile / Scrum methodologies. Strong ownership mentality and an execution-focused mindset. Excellent communication skills and the ability to work independently. Comfortable in fast-moving, startup-like environments. Strong problem-solving and analytical skills.</p><p>Nice to Have</p><ul><li>Native iOS development experience using Swift / SwiftUI.</li><li>Experience building FinTech or financial applications.</li><li>Experience with offline-first applications.</li><li>Local persistence technologies such as Room, SQLite, and DataStore.</li><li>Experience with CI/CD pipelines.</li><li>Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.).</li><li>Experience with A/B testing, experimentation frameworks, and feature flags.</li><li>Experience implementing mobile security best practices, including: Encrypted local storage. SSL certificate pinning. Secure authentication and authorization flows. Secure handling of sensitive user data. Android Keystore usage.</li></ul><p>Preferred Experience</p><ul><li>5+ years of professional Android development experience.</li><li>Experience delivering production applications at scale.</li><li>Experience mentoring engineers and conducting code reviews.</li><li>Experience working with cross-functional teams in Agile environments.</li><li>Proven ability to own features from design through production release.</li></ul><p>What We're Looking For</p><p>A successful candidate is someone who:</p><ul><li>Writes clean, maintainable, and scalable Kotlin code.</li><li>Understands mobile architecture beyond implementation details.</li><li>Thinks about performance, security, maintainability, and user experience from the beginning.</li><li>Takes ownership of features end-to-end.</li><li>Enjoys solving complex engineering challenges.</li><li>Continuously learns and adopts modern Android development practices.</li><li>Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Us We are an international, Sharia’a-compliant company with more than 35 years of presence in the market.<br> Since late 2018, International is fully owned by Al-Imtiaz Group which is a publicly listed company in Kuwait Stock Exchange.<br> We are an industry-leading solutions provider of digital infrastructure, digital innovations, computer-aided engineering, Autodesk training, BIM consultancy, applications modernization, audiovisual infrastructure, cybersecurity, cloud computing, outsourcing and managed services.<br> Today, International employs over 1,500 professionals with offices in Dubai (HQ), Kuwait, Abu Dhabi, Saudi Arabia, Qatar and Oman.<br> Job Description We are looking for an experienced Senior Business Analyst to join our Digital Solutions delivery project teams.<br> In this hands-on role, you will heavily participate in the full business analysis lifecycle (from discovery and requirements gathering through implementation support, demos, and UAT) on complex software projects (typically 1–3 years in duration) for enterprise and government clients across the GCC region, working within multi-disciplinary digital solutions delivery teams of 10–30 members (solution architects, UI/UX designers, technical writers, as well as development, data, and QC teams), which may include mixed internal and vendor teams.<br> This is a matrix delivery role: You will report to the Product Delivery Manager who owns the broader practice, standards, methodology, and people development, and within the projects you work under the direction of the Project BA Lead or the Project Delivery Lead (project technical lead) in alignment with the Project Manager for scope, planning, task assignment, and day-to-day delivery priorities.<br> You may operate as the sole BA on smaller projects, owning the full BA scope end to end Roles & Responsibilities • Requirements Elicitation, Analysis and Documentation: o Carry the discovery phase: identify work scope and baseline, plan and facilitate requirements gathering sessions, workshops, stakeholder interviews, and site visits.<br> o Produce high-quality deliverables per project methodology and client-defined deliverables: BRD and SRS documents (waterfall/hybrid) or BRD and backlog of user stories with acceptance criteria (agile/hybrid), gap analysis, cross-functional BPMN process flows, wireframes (in collaboration with UI/UX designers), integration mapping documents, and data dictionaries.<br> o Clearly identify and flag out-of-scope items and align with the BA Lead, Project Delivery Lead, and Project Manager on technical feasibility and scope before finalizing documentation.<br> o Collaborate with technical writers on supporting artifacts (notification templates, document templates, etc.<br>). • Solution Design, Estimation C Delivery Support: o Work closely with solution architects, developers, data teams, and QC to ensure requirements are technically feasible and well understood.<br> o Provide estimations and dependencies using work breakdown structures and story points (depending on methodology); whether as input to the BA Lead or independently when working solo.<br> o Participate in stand-ups, sprint planning, and backlog refinement sessions (agile/hybrid projects).<br> o Support handover to data, development, and quality teams and remain available throughout implementation to clarify requirements and resolve issues.<br> o Attend and/or lead demos and UAT sessions with the client.<br> • Stakeholder C Communication Management: o Build and maintain strong relationships with internal teams and external clients, including challenging stakeholders.<br> o Communicate effectively in both Standard Arabic and English (spoken and written) and produce deliverables in both languages.<br> o Navigate complex organizational dynamics and company/customer politics with professionalism and diplomacy, building consensus across internal teams and external clients.<br> • Quality, Risk, Change C Dependency Management: o Ensure all BA deliverables meet quality standards, best practices, established processes, and project conventions, while applying sound judgment for justified exceptions.<br> o Proactively identify risks (including scope creep), dependencies, and issues; escalate to the BA Lead / Project Delivery Lead (and project managers when working solo) and provide the input required to facilitate the change management process.<br> o Maintain effective cross-team collaboration and dependency alignment across development, data, QC, and other delivery streams.<br> • Vendor C Cross-Team Coordination: o When working with mixed or vendor teams, coordinate with vendor BAs/teams to ensure alignment in produced deliverables and adherence to company standards and best practices.<br> o Review vendor BA deliverables, support knowledge transfer, and escalate issues when needed.<br> • AI Leverage, Mentorship C Continuous Improvement: o Proactively and responsibly use AI tools embedded across all work stages (requirements drafting, analysis, gap identification, documentation support, etc.<br>) while ensuring accuracy, compliance, and adherence to client-specific restrictions (some projects prohibit AI usage).<br> o Mentor junior analysts and support the application of BA standards and best practices within the team.<br> o Contribute practically to process improvements, frameworks, and knowledge sharing.<br> • Pre-Sales C Proposal Support (secondary): Provide BA input to proposals, RFP responses, or early scoping activities as needed (not a primary focus of the role).<br> Requirements Qualification and Education Requirements: • Bachelor’s degree in Information Systems/Technology, Computer Science, or a closely related field (or equivalent combination of education + relevant professional experience) is a strong plus.<br> • Certifications (CBAP, PMI-PBA, Agile, etc.<br>) are a plus.<br> Minimum Experience/Skills Required: • Minimum: 5-7 years of relevant business analysis experience, with at least 2 years at a Senior Business Analyst level on software development projects.<br> • Proven hands-on experience delivering across the full BA lifecycle in hybrid, Agile (Scrum), and Waterfall environments.<br> • Strong knowledge of BA deliverables: BRD, SRS, user stories + acceptance criteria, BPMN process flows, gap analysis, data dictionaries, integration mapping, wireframes (in collaboration with UI/UX).<br> • Solid understanding of SDLC, requirements management, process modeling (BPMN), and stakeholder management in complex environments.<br> • Excellent facilitation, workshop, and presentation skills.<br> • Experience with common BA and collaboration tools: Visio, Figma, Jira or Azure DevOps, MS Excel and MS Word.<br> • Bilingual - full professional proficiency in Standard Arabic and English (both written documentation and verbal communication), with comfort working with multinational teams (sometimes with heavy accents) in both languages.<br> • Proven ability to collaborate effectively within large multi-disciplinary delivery teams (10–30+ members), including vendor-mixed teams.<br> • Governmental / public sector project experience is a strong plus.<br> • Knowledge of data modeling and data migration techniques is a strong plus.<br> • Familiarity with ERP, CRM, or other enterprise software solutions is a strong plus.<br> Key Skills & Competencies: • Highly organized, structured, and methodical in approach, with exceptional prioritization, delegation, and planning skills.<br> • Strong critical thinking and resourceful problem-solving abilities; able to think outside the box and develop innovative solutions to complex situations.<br> • Friendly, collaborative team player who maintains a professional demeanor while working effectively in dynamic, multi-disciplinary environments.<br> • Strong ownership mindset and high self-discipline.<br> • Continuous improvement mindset and commitment to knowledge sharing and team development.<br> • Strong attention to detail combined with the ability to maintain high-level context and relevance without losing awareness of the actual objective, urgency, and priorities.<br> • Demonstrated ability to navigate complex stakeholder environments, manage • competing priorities in a matrix structure, and build consensus diplomatically across internal teams and external clients.<br> Role: Senior Business Analyst Start date: ASAP Resource Location: Offshore Hours per week: 40</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>TITLE: </strong>Psychologist <br> <strong>TEAM/PROGRAMME: Program operation</strong> <strong>LOCATION: Cairo</strong> <br> <strong>GRADE</strong>: 5 <p><i>POST TYPE: National</i></p><br> <p><i>CONTRACT TYPE: Fixed term</i></p><br> <p><i>CONTRACT LENGTH: 31/12/2026</i></p><br> <br> <p><strong>CHILD SAFEGUARDING: (select only one)</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g.</p><br> <p>once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>The key purpose of this post is to provide psychosocial support services in compliance with the relevant SCI guidelines at the country office level in support to Egypt Response program. Under the supervision of Response Team Lead, MHPSS officer and the Mental Health Psycho Social Support (MHPSS) Technical Advisor (TA), the psychologist will be responsible for providing individual/group sessions for UASC and child at risk and youth from 13: 18 Years need psychosocial support identified through the project activities and referrals. S/he will be responsible to conduct the needed assessments and customize the session topics based on the identified needs of the target group. S/he will also be responsible for organizing group support and awareness sessions to UASC children and children at risk and their families, and refer those with acute psychological needs to specialized services.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: </strong>MHPSS Officer</p><br> <p><strong>Dotted Line: </strong>Mental Health and Psychosocial Support Technical Advisor (MHPSS TA).</p><br> <p><strong>Staff directly reporting to this post: </strong>none</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p><strong>Project implementation:</strong></p><br> <p><strong>Psychological Support Services:</strong></p><br> <p><strong>In close collaboration with the MHPSS TA, and MHPSS officer the psychologist will:</strong></p><br> <p>• Contribute to the design/update of intake forms, session plans, and follow-up forms for children and their families.</p><br> <p>• Collaborate with the MEAL team to administer the psychometric assessments upon need and deliver reports accordingly.</p><br> <p>• Develop psychological intervention plans for identified cases and follow up on them regularly.</p><br> <p>• Conduct one to one and group counselling sessions with children and families referred from the project other activities and from other projects by coordination with Case management.</p><br> <p>• Identify, assess, refer severe cases to appropriate psychological/psychiatric service providers.</p><br> <p>• Prepare and submit individual case reports for all cases on their caseload and document case progress.</p><br> <p>• Attend one to one and group supervision meetings (face to face and online) with the MHPSS TA or delegated to MHPSS officer to discuss the above-mentioned documents and for seeking support.</p><br> <p>• Ensure that all psychological interventions offered are informed by current scientific evidence.</p><br> <p>• Adhere to the highest standards of practice.</p><br> <p>• Work closely with the project officer and project manager to develop and implement the project work plan and activities.</p><br> <br> <p><strong>Other Project Activities:</strong></p><br> <p>• Assist the PSS project team in material development, training deliveries on topics regarding needs identified.</p><br> <p>• Collaborate with the MEAL team to administer remote follow up (By phone or online) and surveys to verify the quality of MHPSS activities.</p><br> <p>• Ensure accurate monitoring & evaluation and indicator tracking plans for the MHPSS component with support of Monitoring, Evaluation, Accountability and Learning (MEAL) team.</p><br> <p>• Work closely with the MEAL officer and assistant to ensure appropriate accountability and feedback mechanisms are established within the project.</p><br> <p>• Ensure that the activities are implemented in a full respect to the child safeguarding polices of SC.</p><br> <p>• Support in the administrative and logistics work related to MHPSS operations within the project.</p><br> <p><strong>Reporting and Documentation</strong></p><br> <p>• Draft concise, useful and analytical reports, case studies, and other documents as needed on a monthly and quarterly basis and as requested by SC, donors and other stakeholders.</p><br> <p>• Regular reporting to project Officer with projects updates.</p><br> <p>• Organize and maintain project filling system.</p><br> <p><strong>In case of Emergency:</strong></p><br> <p>• Promote children's rights, contributing to their well-being and protection in times of emergencies, guided by humanitarian principles and code of conduct.</p><br> <p>• During emergencies, he/she should act in a way that facilitates SCI’s response to emergencies, giving priority to all assigned. </p><br> <p>• Be prepared to support SCI interventions in response to emergencies and show needed flexibility</p><br> <p><strong>General:</strong></p><br> <p>• Demonstrate leadership in relation to Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <p>• Comply with Save the Children policies and practice with respect to safeguarding policy, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability:</strong></p><br> <p>• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>• holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>• widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>• future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</p><br> <p>• values diversity, sees it as a source of competitive strength</p><br> <p>• approachable, good listener, easy to talk to.</p><br> <p> <strong>Creativity:</strong></p><br> <p>• develops and encourages new and innovative solutions •</p><br> <p>• willing to take disciplined risks.</p><br> <p> <strong>Integrity:</strong></p><br> <p>• honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>• A university degree in psychology.</p><br> <p>• 2-3 years of experience in family and/or child counselling, experience in working with migrants and refugees is an asset.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <p>• Highly developed interpersonal and communication skills including team-leading and influencing.</p><br> <p>• Extensive experience in delivering trainings.</p><br> <p>• Experience in providing MHPSS services to children, adolescents and youth is an asset.</p><br> <p>• Excellent written and oral communication skills in Arabic and English are required.</p><br> <p>• Comfortable with high levels of ambiguity and able to take decisions independently in a fluid context.</p><br> <p>• Experience with refugee/marginalized communities is desired.</p><br> <p>• Commitment to Save the Children values and Child Safeguarding.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <strong>JD written by: AA</strong> <strong>Date:</strong> <br> <strong>JD agreed by:</strong> <strong>Date:</strong> <br> <strong>Updated By:</strong> <strong>Date:</strong> <br> <strong>Evaluated:</strong> <strong>Date:</strong> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>Airbus Commercial Aircraft </b>is looking for a Flight Hours Services Repair Manager (Contract) to join our Customer Service Repair department based in <b>Miami, FL.</b></p><br><br><br><p>You will be the main point of contact for the operations desk to manage Flight Hours Services (FHS) customers' critical situations, involving Repair Suppliers. Repair manager shall ensure Suppliers are delivering in time, cost and quality. Address non performance, visit Supplier, develop good relationships and challenge Supplier’s organization when not delivering. Steer activity ramp-up and coordinate with other Airbus entities.</p><br><br><br><p><b>Meet the team:</b></p><br><br><br><p>The Customer Support team provides aircraft operations support throughout the aircraft's operational life. The team coordinates, implements and monitors all services customized to meet the customer’s specific needs, to ensure a positive customer relationship. </p><br><br><br><p><b>Your working environment:</b></p><br><br><br><p>The Airbus Training Center (ATC) in Miami provides flight and maintenance crew training for Airbus airline customers – primarily for those based in the Americas. The custom-designed, 110,000-square-foot complex trains more than 2,000 cadets each year in a range of (six) full-flight simulators, innovative computer-based training classrooms, and cabin door and slide trainers – all simulating the A320, A330, A340 and A350 XWB families of aircraft. In Miami you’ll also find the Airbus Latin America headquarters. A team of 60 employees there provides sales, marketing, contracts, customer support and communications for the region’s commercial aircraft, helicopters and space & defense divisions.</p><br><br><br><p>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</p><br><br><br><p><b>Your challenges:</b></p><br><br><p><b>Primary Responsibilities: </b></p><br><br><p><b>COST: 25%</b></p><br><br><ul><li><p>Challenges & validates commercial quotations in line with procurement guidelines (flat rate, PBH, Time & material). </p><br><br></li><li><p>Contributes to achieving global FHS Repair cost target</p><br><br></li></ul><br><p><b>LEAD TIME: 25%</b></p><br><br><ul><li><p>The Repair manager shall ensure the Supplier is delivering / repairing parts in due time according to its contractual obligations. </p><br><br></li><li><p>Identify issues root causes and initiate and follow up of corrective actions, including at supplier’s facilities. </p><br><br></li></ul><br><p><b>QUALITY: 25%</b></p><br><br><ul><li><p>The Repair manager shall organize operational regular meetings with repair shops to address open issues, repair status and data reconciliation. </p><br><br></li><li><p>Ensure the Supplier is respecting technical standards (SB, upgrades, …), work scope (minor, major repair, …) and certification (EASA, FAA, CAAS, …). </p><br><br></li></ul><br><p><b><span>CONTINUOUS IMPROVEMENT: 15%</span></b></p><br><br><ul><li><p><span>The Repair Manager contributes to the continuous improvement and problem solving within Repair Operations</span></p><br><br></li><li><p><span>Works closely with the method and tool team and guarantee the quality of the data in the system</span></p><br><br></li><li><p><span>Provides precise information on the parts status and statistics of operational events to stakeholders</span></p><br><br></li><li><p><span>Monitors and mentors the subcontractors supporting our daily administrative tasks</span></p><br><br></li></ul><br><p><b>Additional Responsibilities: Other duties as assigned: 10% </b></p><br><br><br><p><b>Your boarding pass:</b></p><br><br><ul><li><p>BS degree Engineering, Purchasing, Supply Chain or Aerospace or equivalent, required </p><br><br></li><li><p>Masters degree, preferred</p><br><br></li><li><p>6+ years of experience in the aviation or supply chain industry</p><br><br></li><li><p>Experience in Supply chain and Supplier operational management</p><br><br></li><li><p>5% in the frame of the activity, the repair manager can travel to visit Suppliers (3 to 5 time a year)</p><br><br></li><li><p>Supply Chain domain, negotiation, good relationship, results oriented</p><br><br></li><li><p>Ability to work with short deadlines and in a fast changing environment </p><br><br></li><li><p>Team spirit, leadership, good communication skills </p><br><br></li><li><p>Technical background to challenge quotations - use the CMM (Component Maintenance Manual) </p><br><br></li><li><p>Negotiation skills</p><br><br></li><li><p>Maintenance Part 145 knowledge, preferred</p><br><br></li><li><p>English Spoken, Written, Influencing; required</p><br><br></li><li><p>French or Spanish Spoken Written, Influencing will be a plus </p><br><br></li><li><p>Experience with Google environment (Gmail, Gslide, Gsheet)</p><br><br></li><li><p>SAP experience </p><br><br></li></ul><br><p>Physical Requirements: </p><br><br><ul><li><p><span>Onsite 100%. May vary in case of change of local policy or upon management decision</span></p><br><br></li><li><p><span>Vision: Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. </span></p><br><br></li><li><p><span>Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms</span></p><br><br></li><li><p><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications. </span></p><br><br></li><li><p><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. </span></p><br><br></li><li><p><span>Carrying: monthly able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Lifting: monthly able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Pushing / Pulling: weekly able to push and pull small office furniture and some equipment and tools. </span></p><br><br></li><li><p><span>Sitting: Daily able to sit for long periods of time in meetings, working on computer.</span></p><br><br></li><li><p><span>Squatting / Kneeling: weekly able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><span>Standing: Daily able to stand for discussions in offices or on production floor. </span></p><br><br></li><li><p><span>Travel: able to travel (including driving) independently and at short notice. 10% </span></p><br><br></li><li><p><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces. </span></p><br><br></li><li><p><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></p><br><br></li><li><p><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></p><br><br></li></ul><br><p><b>This opportunity requires the ability to work in the US without current, or future, need of visa sponsorship/work authorization both now and in the future.</b></p><br><br><br><p><b>This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.</b></p><br><br><br><p>Take your career to a new level and apply <u>online</u> now!</p><br><br><br><p>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</p><br><br><span>Attachments</span><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas Customer Services, Inc.<br><p><b>Employment Type:</b></p><br><br>Agency / Temporary<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Customer Account and Service Management <JF-CS-CA><p>------</p><br><br><p>------</p><br><br>Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>He should be able to operate independently to provide quality work products to an engagement, to perform complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. He should have experiences and be able to apply Oracle methodology, company procedures, and leading practices. Ability and experiences on acting as the team lead on projects will be seriously taken into consideration. The successful candidate should be able to conduct C-Level communication, effective communication with management of customer organizations. The candidate should also demonstrate proven expertise to deliver functional and technical solutions on moderately complex customer engagements. Ideally, the candidate should be able to demonstrate 4-5 years of experience relevant to this position including 2 years consulting experiences and holding a university degree. Ability to build rapport with team members and clients is essential. Ability to travel across MEA as needed. We believe that different points of view are essential for innovation, and we will offer the chance to be part of an inclusive culture where individuality thrives. We aim for building sustainable relationships both internally with our colleagues, externally with our customers and the communities we are part of. What Does Oracle s Consulting Organization Do? We deliver Oracle Cloud solutions with speed, efficiency and predictability based on our vast experience of more than 1,500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA & JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients in reducing risk and maximizing their return on investment. We look at our clients business holistically to ensure business outcomes and empower continuous innovation. The initial collaboration is through a contractor relationship with Oracle Consulting with high probabilities for converting to Oracle employee based on performance, delivery quality, ability to travel and personality of the candidate. /A /A /A /A Career Level - N/A Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - N/A The Opportunity An exciting, high-profile opportunity exists to join Oracle Consulting s growing MEA Delivery team (internally known as the Pharos team) as a Supply Chain Consultant, Workstream Lead, Principal Consultant, or Senior Principal Consultant, depending on experience and qualifications. In this role, you will lead and deliver Oracle Fusion Cloud Supply Chain (SCM) implementations for customers across the Middle East and Africa (MEA). You will work closely with project leadership, solution architects, technical teams, and customer stakeholders to deliver successful business outcomes through Oracle Cloud applications. Key Responsibilities Collaborate with Project Managers and Solution Architects to plan and execute Supply Chain implementation workstreams. Analyze customer business requirements and translate them into scalable Oracle Fusion Cloud solutions. Map business requirements to Oracle Fusion Supply Chain capabilities and leading practices. Facilitate discovery, design, and solution workshops with customer stakeholders. Lead solution design activities and document functional specifications. Configure Oracle Fusion Supply Chain solutions and coordinate with local and offshore delivery teams. Support testing activities, including business process validation, conference room pilots, and user acceptance testing. Assess business and technical impacts of proposed solutions and provide recommendations. Oversee workstream deliverables, ensuring quality, scope, and timeline commitments are achieved. Manage data migration, cutover planning, and deployment activities for the assigned workstream. Support issue resolution during hypercare and transition activities following go-live. Partner with technical teams to provide functional guidance and business clarification for customizations, integrations, reports, and extensions. Deliver knowledge transfer sessions and enable customer teams for ongoing solution adoption and support. Contribute to customer satisfaction by delivering projects on time, within scope, and to a high standard of quality. What You ll Bring Your expertise, customer focus, and passion for innovation will help Oracle continue to be the world s leading cloud technology company. Required Qualifications Bachelor s degree or equivalent qualification in Business, Supply Chain, Engineering, Information Systems, or a related field. Proven experience as a Supply Chain practitioner, implementation consultant, or workstream lead. Hands-on experience implementing Oracle Fusion Cloud Supply Chain solutions, including at least three Oracle Fusion SCM modules. Strong understanding of end-to-end supply chain business processes and industry best practices. Experience supporting implementations within the UAE, KSA, and broader MEA region is highly desirable. Knowledge of integrations between Oracle Fusion SCM and surrounding enterprise applications. Strong analytical and problem-solving capabilities with the ability to understand and address complex business challenges. Experience planning and facilitating solution design workshops and stakeholder discussions. Ability to design and deliver solutions spanning multiple business processes and organizational functions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications</strong> Bachelor s degree or equivalent qualification in Business, Supply Chain, Engineering, Information Systems, or a related field. Proven experience as a Supply Chain practitioner, implementation consultant, or workstream lead. Hands-on experience implementing Oracle Fusion Cloud Supply Chain solutions, including at least three Oracle Fusion SCM modules. Strong understanding of end-to-end supply chain business processes and industry best practices. Experience supporting implementations within the UAE, KSA, and broader MEA region is highly desirable. Knowledge of integrations between Oracle Fusion SCM and surrounding enterprise applications. Strong analytical and problem-solving capabilities with the ability to understand and address complex business challenges. Experience planning and facilitating solution design workshops and stakeholder discussions. Ability to design and deliver solutions spanning multiple business processes and organizational functions. Excellent presentation, communication, and stakeholder management skills. Ability and willingness to travel across the MEA region as required.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u>ELV and Fire Alarm Engineer</u></strong></p><br><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><span><strong><u>Key Responsibilities</u></strong></span></p><br><br><ul><li><span>Study and Evaluate Security systems, all technical drawings, documents, products, components, applications</span></li></ul><br><ul><li><span>Working for design and built projects</span></li></ul><br><ul><li><span>Verify and prepare all the required design of Security systems (i.e. Compliance Statement, Material Submittal, Schematic diagrams, system architecture, Shop drawings, Installation details, Containment drawings, BOQ, Method Statements, cable schedules, wiring and termination drawings, System design specifications, Function design specification... etc.) as required in line with company and client requirements as well as standards and codes of practices</span></li></ul><br><ul><li><span>Supporting testing and commissioning activities for security systems on site</span></li></ul><br><ul><li><span>Getting customer approvals for all the designed engineering documents and drawings</span></li></ul><br><ul><li><span>Validating technical proposals from suppliers providing areas of improvement as a value engineering for saving and increasing margins</span></li></ul><br><ul><li><span>Establish customer relationships during design workshops and engineering documents/drawings coordination</span></li></ul><br><ul><li><span>Documenting the engineering design activities and presenting progress reports to all relevant stakeholders</span></li></ul><br><ul><li><span>Early engagement in bidding phases for security projects</span></li></ul><br><ul><li><span>Increasing the opportunities of VOs that will increase project profitability</span></li></ul><br><ul><li><span>Control project changes with functional efficient and affordable engineering design</span></li></ul><br><ul><li><span>Provide direction and assistance for the proposed security application solution and system development.</span></li></ul><br><ul><li><span>Provide technical consultation and validation to the client for all proposed technical systems</span></li></ul><br><ul><li><span>Provide Training, coaching, mentoring and linkage for the Implementation Team to drive best practice</span></li></ul><br><ul><li><span>Executing POCs & Demos and creating case studies based on projects requirements</span></li></ul><br><ul><li><span>Creating the security GUI graphical user interface for all security projects.</span></li></ul><br><ul><li><span>Developing and managing all security projects technical documents ex. ICD, Use cases, Application TD, FDC, Cause and effect, O&M manual, etc.</span></li></ul><br><ul><li><span>Project testing and commissioning execution.</span></li></ul><br><ul><li><span>Ensuring proper communication between the engineering team and site execution team.</span></li></ul><br><br><ul><li><span>Representing the security team in all technical coordination meeting.</span></li></ul><br><ul><li><span>Install and Commission the Security solution, systems and devices.</span></li></ul><br><ul><li><span>Resolve all engineering problems on site and eliminate unplanned downtime.</span></li></ul><br><ul><li><span>Reporting and documenting the work activities on a weekly basis.</span></li></ul><br><ul><li><span>Responsible for all 3rd party technical coordination.</span></li></ul><br><br><br>Qualifications:<br><p><span><b><u>Behaviour Skills:</u></b></span></p><br><ul><li>Committed and acts with sense of ownership and rapidly responds to urgency.</li><li>Verify performance issues and improvement.</li><li>Demonstrates customer-facing attitude and presentable communication skills.</li><li>Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, or unexpected events.</li><li>Meet challenges with resourcefulness; develop innovative approaches and ideas.</li><li>Achieves challenging goals; demonstrates persistence and overcomes obstacles; take calculating risks to accomplish goals.</li><li>Ability to enhance the process with sense of development and creativity.</li><li>Excellent command of English language both written and spoken</li><li>Strong interpersonal, written, and oral communication skills.</li></ul><p><b><u>Qualifications, Experience & Knowledge:</u></b></p><br><ul><li>Bachelor’s degree in an Engineering discipline; Electrical, electronic or Communications.</li><li>5 – 10 years of experience in projects background with an understanding of various security and FA systems.</li><li>Ability to work on Remote site inside Egypt.</li><li>Very Good command of English.</li><li>Experience in security systems and Fire Alarm System design, execution, and commissioning (CCTV, Access Control, Intercom, Intrusion, …etc.)</li><li>Rigid knowledge of FA, FF, VMS, IVAS, PSIM, ACS, PAVA, etc.</li><li>Aware of the standard open protocols such as OPC, Modbus, BACnet, SNMP, etc.</li><li>Good experience of handling CAD drawings and ability to analyses technical details of system drawings and schematics, with advanced understanding of mechanical and electrical symbols.</li><li>Ability to travel for short and long assignments</li></ul><p><b><u>We Value:</u></b></p><br><ul><li>ICT Skills.</li><li>FF Knowledge.</li><li>Strong skills in Office 360.</li><li>Handling Revit drawings</li><li>Database Management with SQL Skills</li><li>Remarkable troubleshooting and problem-solving skills.</li><li>Individuals quickly analyze, incorporate, and apply new information and concepts.</li><li>Diverse and global teaming and collaboration</li><li>Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done.</li><li>Ability to adapt dictated by project changes.</li><li>Multi-tasking and can manage a variety of complicated tasks. </li></ul> </div>
<p><h4>Technology resilience tech lead, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>Imagine guiding clients so they can keep core services running even when a cyber-attack, flood, or regional blackout strikes. At Deloitte, our Technology Resilience practice turns that vision into reality through resilience thinking. You will help organizations decide what absolutely must survive, test the strength of their datacenters and clouds, and shape next-generation safeguards that stand up to the worst-case scenario. Your recommendations reach boardrooms, influence capital spend, and protect critical national infrastructure.</p>
<h4>Outcomes you will drive:</h4>
<ul>
<li>Define and assess a client’s Minimum Viable Company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption.</li>
<li>Lead Technology Impact Analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure.</li>
<li>Evaluate data centers, cloud environments, and network architecture from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks.</li>
<li>Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices.</li>
<li>Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies.</li>
<li>Perform resilience posture assessments using Deloitte’s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2.</li>
<li>Translate resilience requirements into tangible recovery capabilities such as defining Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and testing protocols for critical services.</li>
<li>Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations.</li>
<li>Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics.</li>
<li>Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it’s considered from the start not after deployment.</li>
<li>Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors.</li>
<li>Provide professional guidance or leadership to other junior resources within the Cyber team.</li>
<li>Contribute to the development of Deloitte’s resilience offerings, methodologies, and tools helping to shape how we go to market and deliver impact at scale.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<p>You’ll thrive in this role if you value collaboration over control, impact over ego, and outcomes over activity. We’ll support your growth, give you the autonomy to shape your work, and the trust to drive change where it matters. If you bring your best, we’ll help you do your boldest.</p>
<h4>Essentials</h4>
<p>These are the core capabilities and experiences needed to be successful in this role:</p>
<ul>
<li>Bachelor’s degree in technology related field</li>
<li>Minimum 7+ years of experience in IT infrastructure, network architecture, compute, cloud, and disaster recovery</li>
<li>Proven experience in leading and coaching junior resources within the technical field</li>
<li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design</li>
<li>Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies</li>
<li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens</li>
<li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches</li>
<li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT)</li>
<li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders</li>
<li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients</li>
<li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government</li>
</ul>
<h4>Desirables</h4>
<p>These are capabilities that would add complementary value to the team, but can also be developed on the job:</p>
<ul>
<li>Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas</li>
<li>Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments</li>
<li>Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP)</li>
<li>Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles</li>
<li>Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments)</li>
<li>Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials</li>
</ul>
<h4>Connect to your business – Technology & Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation</p>
<p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Role purpose </strong><em>(overall high-level summary of the role)</em></p><br><br><p>Client Relationship Management Lead – GSC Egypt is an individual contributor role within the CIB COO -Client Relationship Servicing function.</p><br><br><br><p>The role holder in the team will be responsible for the strategic management and oversight of Global mandate processing for clients, ensuring seamless compliance, operational efficiency, and timely execution. This pivotal role requires close collaboration with international clients to understand their unique requirements, coordinate the delivery of tailored services, and serve as the primary point of contact for all mandate-related inquiries. The position demands a proactive approach to fostering client satisfaction, driving operational excellence, and maintaining the highest standards of service delivery. The incumbent will serve as the bridge between client-facing teams, internal support functions, and governance bodies, ensuring mandates are processed with agility, accuracy, and a deep focus on client centricity. This role is pivotal in managing end-to-end mandate lifecycle activities, while championing client satisfaction across all touchpoints.</p><br><br><br><p><strong>Principal Accountabilities and Responsibilities </strong><em>(e.g., for Business, Customers and Stakeholders; internal control environment, etc.)</em></p><br><br><br><p><strong>Operations Management</strong></p><br><br><ul><li>Define and drive strategic direction for the Mandates team aligned with business priorities and regulatory requirements.</li><li>Ensure the seamless execution of mandate-related activities with a strong focus on service level agreements (SLAs), quality standards, and turnaround times.</li><li>Establish robust processes for the management of new mandates, amendments, renewals, and removals.</li><li>Coordinate cross-functional workflow across geographies (onshore/offshore), ensuring alignment with client, legal, compliance, and operational teams.</li><li>Monitor daily operations through performance dashboards, ensuring adherence to KPIs and flagging exceptions early.</li><li>Implement and maintain controls to ensure data integrity, accuracy, and audit-readiness of all mandate documentation.</li><li>Maintain awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.</li><li>Align mandate operations with global SLAs, turnaround expectations, regulatory protocols, and quality benchmarks.</li><li>Drive operational control rigor while minimizing manual intervention through technology and standardized processing.</li><li>Act as SME for self & all mandate-related escalations, ensuring timely response and root cause elimination.</li><li>Enhance documentation, audit readiness, and data integrity through proactive quality assurance measures.</li><li>Support the financial performance management/administration.</li><li>Co-ordinate with onshore process owners regarding migration roadmap and implementation.</li><li>Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact.</li><li>Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service.</li><li>Perform regular root cause analyses on process failures or escalations, recommending and implementing corrective actions.</li><li>Act as escalation point for all operational challenges related to mandates, ensuring timely resolution and communication.</li><li>Standardize and document all processes, ensuring alignment with internal policies and external regulatory requirements.</li><li>Optimize workflows through robust SOPs and lean governance, enabling faster and error-free execution.</li><li>Serve as a Customer Champion, instilling a client-first culture in all mandate interactions.</li><li>Lead efforts to enhance client touchpoints with clear, timely, and transparent communications.</li><li>Resolve client pain points and queries through swift, empathetic, and solution-oriented responses.</li><li>Partner with RMs and client-facing teams to deliver seamless servicing on complex mandates.</li></ul><br><p><strong>Risk Management</strong></p><br><br><ul><li>Develop reporting capabilities to monitor and analyse inherent risks in the process and implement suitable controls to mitigate such risks.</li><li>Identify opportunities to improve the quality of client service within their products and/or processes. Gather information to understand the root causes of client service issues and develop solutions.</li><li>Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology and services. </li><li>Lead & Participate in Governance and Committee meetings and escalate any issues/challenges in a timely manner and propose solutions where required.</li><li>Establish and maintain strong internal controls to mitigate operational, compliance, and reputational risks in mandate processing.</li><li>Ensure strict adherence to regulatory and policy guidelines governing client documentation and mandate governance.</li><li>Continuously assess the risk landscape to identify new and emerging threats, adapting controls accordingly.</li><li>Maintain risk event registers and ensure timely closure of outstanding risk items or audit findings.</li><li>Support the delivery of risk and control self-assessments (RCSA) and business control reviews (BCR).</li><li>Provide subject matter expertise (SME) in risk-related governance forums and working groups.</li><li>Drive automation of risk checks and reconciliation tools to reduce manual errors and enhance assurance.</li></ul><br><p><strong>Stakeholder Management</strong></p><br><br><br><ul><li>Serve as the primary liaison for internal and external stakeholders on all mandates-related matters.</li><li>Build and maintain strong relationships with stakeholders across Front Office, Legal, Fraud, Compliance, Risk, Operations, and Technology teams.</li><li>Drive proactive engagement with stakeholders to identify pain points, resolve issues, and optimize collaboration.</li><li>Lead and present in recurring stakeholder meetings to provide progress updates, insights, and escalations.</li><li>Collaborate with external counterparties (clients, service providers) to ensure accurate mandate execution and delivery.</li><li>Actively participate in governance meetings, representing mandates in strategic forums or change councils.</li><li>Promote transparency and accountability in all stakeholder communications with clear SLAs and ownership defined.</li><li>Track stakeholder satisfaction metrics and take corrective actions for improvement. (VoF)</li><li>Act as a voice of the customer, bringing feedback into the design of future processes and system enhancements.</li><li>Effective stakeholder management across all asset classes/countries that we support and ensuring that engagement levels with stakeholders are done in a proactive and consistent manner.</li><li>Partnership with stakeholders to identify bottlenecks and multiple hand offs tasks to provide best in class service, positively influencing KPIs.</li><li>Interfacing with wide variety of teams like Relationship Managers, WSO, Compliance, Risk, Legal, GPS etc. especially on matters that involve escalation of pending and ageing cases of global mandate requests.</li><li>Maintain and develop positive and professional working relationships with senior business managers at the Group and Regional levels. Lead by example, demonstrating excellent behaviours in line with HSBC core values.</li><li>Recognize, reward and set high internal service excellence benchmarks to ensure client delight.</li></ul><br><p><strong>Operational Effectiveness & Process Optimization</strong></p><br><br><ul><li>Drive initiatives (Automation/Process streamlining/AI) to reduce Turn-Around-Time and confirm NIL business impact, enhance Client experience and reduce RM / downstream touch points.</li><li>Champion process simplification and digitization efforts using automation, robotics, and AI where feasible.</li><li>Drive end-to-end process mapping exercises to identify bottlenecks, inefficiencies, and risks.</li><li>Lead change initiatives impacting the mandates team, including migrations, system upgrades, and regulatory transitions.</li><li>Serve as business owner or sponsor for mandate-specific transformation projects, coordinating with technology and PMO teams.</li><li>Foster a culture of continuous improvement, encouraging ideas from the ground level and converting them into tangible actions.</li><li>Benchmark processes with global best practices to identify opportunities for innovation and standardization.</li><li>Prepare business cases, impact analyses, and cost-benefit assessments for proposed change initiatives.</li><li>Implement control frameworks for post-implementation reviews (PIRs) and lessons learned documentation.</li><li>Required to drive standardisation of activities across globally.</li><li>Expected to project, manage growth and migrations within CIB RSM</li></ul><br><br><p><span><strong>Functional Knowledge & Skills Required</strong></span></p><br><br><ul><li><span>Excellent spoken and written communication skills with experience of adapting your style and approach to the audience and message being delivered. (E)</span></li><li><span>Strong interpersonal skills with highly developed capacity to influence peers and effectively engage stakeholders at all levels across businesses, functions and geographies (E)</span></li><li><span>Knowledge of Mandate documents such as Board Resolution (BR), Power Of Attorney (PoA), Articles of Associations (AoA) and List of Directors (LoD). (D)</span></li><li><span>Process analysis and proven re-engineering experience (D).</span></li><li><span>At least 5 years’ experience in operations & people management, client servicing role with banking experience (E).</span></li><li><span>Solid working knowledge of MS Office Suite, Excel automation (macros/pivots), and relevant workflow / platforms.</span></li><li><span>Analytical skills to interpret MI/data, identify trends, and provide actionable insights to senior stakeholders.</span></li><li><span>Strong documentation and policy writing capabilities, ensuring clarity and regulatory alignment.</span></li><li><span>Proven ability to work well under pressure and prioritize competing demands (E)</span></li></ul><ul><li><span>Awareness of market specific banking systems such as HUB, SFE, HFE, OBS, BMM, Client Document Reader, IQA, Filenet, WCAS systems, DQM, Connecto, Connecto-Mandates, CME, Customer Footprint, ERDS, and awareness of local regulations. (D)</span></li><li><span>Strong network across Business Services, Product, and central Operational Support Teams.</span></li></ul><ul><li><span>Must be proactive and prepared to investigate issues of own initiative with the minimum of information.</span></li><li><span>Strong relationship management skills with the ability to manage & engage multiple parties, meet their expectations, negotiate in situations of conflicting interests and influence key decision makers in a positive manner.</span></li><li><span>Self-Motivated, positive, and passionate individual with a solution-oriented mindset.</span></li><li><span>Excellent communication and stakeholder engagement skills, with the ability to influence across all levels.</span></li><li><span>Strong risk and control mindset, with a track record of clean audit and regulatory reviews.</span></li><li><span>Flexible approach to duties and hours of work (E).</span></li></ul><p><span><strong>Additional Information</strong></span></p><br><br><ul><li><span>All applicants must have successfully completed their probation period.</span></li><li><span>Bachelor’s degree/Graduate in any field</span></li><li><span>Employees must meet performance and behavioural standards as defined in the policy.</span></li><li><span>Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application.</span></li><li><span>Application form should be submitted along with the current CV.</span></li><li><span>All applicants should inform their respective Line Managers of their application.</span></li><li><span>All the completed applications should be submitted on or before the closing date.</span></li><li><span>Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application.</span></li><li><span>The Company reserves the right to change any terms and conditions related to employment, mentioned in the Offer Letter and the Rules and Regulations governing the conduct of the employee in the Company. Such change would be intimated by the Company through an internal communication to the employees at large.</span></li><li><span>Right to work is required. Local employment rulings and restrictions will apply.</span></li></ul><br><p><span><strong>You’ll achieve more at HSBC.</strong></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</span></p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Medical Science Liaison (MSL) Director for the Plastics & Regenerative Medicine team is a "player-coach" role responsible for providing leadership, strategic direction, and day-to-day operational management of a 6-person MSL team, while simultaneously maintaining an active field presence as the primary MSL for a small, dedicated territory (exact geography TBD). In the leadership capacity, this individual is accountable for ensuring the team is adequately staffed (according to local needs), trained (therapeutic and functional), and clear on the expectations of their role in the execution of the medical plans. They are accountable for ensuring MSL stakeholder engagement plans are robust, focus on understanding the stakeholder's scientific needs, and align to Brand strategy and medical objectives. They are also responsible for the execution of all MSL activities and ensuring MSLs' scientific engagements with external experts (EEs)/Health Care Professionals (HCPs) are of high scientific quality and appropriately coordinated with other in-field team members to ensure a seamless approach to best meet stakeholder needs.</p><br><p>In the player capacity, the MSL Director serves as the primary MSL for a designated territory, maintaining active engagement with Key Opinion Leaders (KOLs) and HCPs in that region to stay close to the science, customer needs, and evolving market dynamics within Plastics & Regenerative Medicine. This dual mandate ensures that the Director leads by example and retains first-hand clinical insight that strengthens their ability to coach the broader team.</p><br><p>The MSL Director establishes a productive work environment by creating trust and respect within the 6-person MSL team; provides regular coaching and feedback to direct reports based on field observation, co-rides, and feedback from other in-field teams; and executes performance management activities including MSL professional growth and development plans. The Director also interfaces and aligns with other members of the Affiliate Medical team and must work collaboratively with numerous cross-functional stakeholders to ensure all in-field teams are working together to provide a coordinated approach to best execute strategies and plans.</p><br><p>Responsibilities</p><br><ul><li>Ensuring development and implementation of scientific interaction plans for the Plastics & Regenerative Medicine therapeutic area for both on-market products and pipeline products in a timely manner. Provides field scientific support across the lifecycle of a product including both planning and execution by the MSL team and conducts ongoing analysis of clinical and market trends to develop key supporting strategies to meet business objectives.</li><li>Proactively participate in Brand Team Meetings ensuring the field medical voice is present to help with plans, communication, monitoring and reporting of MSL metrics and bringing MSL data points and observations into the discussion to help with development of insights for action plans. Ensure MSLs are fully utilizing technology (e.g., CRM, virtual engagement tools, P2P platforms) according to requirements and guidance provided.</li><li>Proactively analyzes business needs working in conjunction with the Infield team and the Brand Team (if applicable) to identify opportunities where MSL function enhances business results.</li><li>Manage performance of the 6-person MSL team to ensure activities are appropriately aligned to Brand and Medical strategies and plans, while ensuring compliance with all national, local guidelines, and company policies and procedures.</li><li>Provide expertise and feedback to coach MSLs in their most important activities (including engagement planning, ensuring that EE/HCP interactions are of high quality in scientific content and interaction approach (Challenger) and scientific storytelling, clinical study engagement activities, responding to medical information enquiries, capturing and reporting of data points and observations, coordination of activities with other in field teams). This includes setting of objectives and regular performance reviews.</li><li>Monitor the overall MSL team activities/workload and plan appropriately for resource needs-based product lifecycle and therapeutic area needs.</li><li>Maintains proactive and appropriate communication within the broader affiliate Medical Team and Brand Team for therapeutic area/product as it relates to MSL activities/outcomes that support the achievement of business objectives.</li><li>Conduct regular field co-rides and 1:1s with all direct reports, using an appropriate combination of direction, support, coaching, and constructive challenge to enable direct reports to fulfill their role requirements, achieve their goals, and continually develop. Field co-rides should include direct observation of scientific exchanges, OR-based interactions, and KOL engagement visits where relevant.</li><li>Ensure coordination between MSLs and other members of the in-field teams to ensure integration of medical activities with in- field plans.</li><li>Drive recruitment activities for new or replacement positions; ensure on-boarding and training of new MSLs within the therapeutic area team.</li><li>Ensure appropriate scientific support and training is provided to the internal stakeholders (i.e. sales training).</li><li>In-field team leaders regularly participate in team meetings and contributing to development of plans and monitoring of progress on such plans (mainly related to Field Medical role).</li><li>Highlighting FM value to the business by communicating MSL achievements and metrics with appropriate affiliate roles.</li><li>Drive field readiness across the team, ensuring MSLs have the scientific training, tools, and resources they need to excel in their roles, including management and maintenance of Operating Room (OR) certifications for team members. Proactively identify gaps and escalate to appropriate responsible parties to ensure rapid resolution. Oversee operational logistics including MSL tool management and vendor contracting as required.</li><li>Keeping up to date in therapeutic area, scientific narratives and main study data (at appropriate level) to ensure ability to coach MSL on scientific content of presentations.</li><li>Responsible for overall financial and administrative management for the MSL team, including timely review and approval of MSL expense reports to ensure compliance with company policy. Manages day-to-day administrative team duties and operational logistics to ensure smooth team functioning.</li><li>Serve as the primary MSL for a small, designated territory (exact geography TBD), maintaining active KOL and HCP engagement in that region to provide direct scientific value, stay current with evolving market dynamics, and model best-in-class field engagement practices for the broader team.</li></ul><p><strong><u>INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:</u></strong></p><br><ul><li>Affiliate medical personnel: Clinical Research Manager, Clinical Operations Manager, Medical Managers/Advisers; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel</li><li>Marketing and Sales (including district sales manager, and national sale managers) for assigned product and therapeutic area; Market access teams; Affiliate Brand teams, and Customer Excellence.</li><li>Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.</li><li>Local Medical Information; Pharmacovigilance.</li><li>Library Information Resources.</li><li>Regionally and HQ based Therapeutic Area medical affairs teams.</li><li>Area/Regional commercial Staff / Brand Team members</li><li>Area Medical Affairs teams</li><li>Project/Medical Directors and Clinical Teams within Pharmaceutical Development and Global Medical Affairs.</li><li>Healthcare personnel (including physicians, nurses, pharmacists).</li><li>Participating Research Investigators; thought leaders/external experts.</li><li>Institutions and Scientific or Medical Societies.</li><li>Hospitals, other healthcare providers, payers and Local Regulatory Authorities.</li></ul><p><strong><u>AUTHORITY AND REPORTING LINES:</u></strong></p><br><ul><li>This position reports into the TA Lead. </li></ul><p><strong><u>LOCATION:</u></strong></p><br><ul><li>The MSL Director is field based.</li></ul><br>Qualifications<br><br><ul><li>Advanced degree in health sciences or clinical discipline required. Preferred: Doctorate level degree (i.e. Pharm D, MD/DO, PhD).</li><li>Solid knowledge of the pharmaceutical environment and the role of Medical Affairs in contributing to the medical and scientific objectives.</li><li>A minimum of 5 years clinical, scientific/research, or pharma industry related experience or equivalent with at least 2 of those years as an MSL.</li><li>Prior line management experience of a field-based MSL team strongly preferred; experience as a player-coach or working manager is a distinct advantage.</li><li>Excellent written and spoken communication and presentation skills (local language and English preferred).</li><li>Proven success in managing multiple projects simultaneously.</li><li>Proven ability to work collaboratively cross functionally.</li><li>Experience managing and resolving challenging personnel issues.</li><li>Ability to travel regularly (approximately 50–60%) to support both direct territory KOL engagement and team co-rides/coaching activities across the 6-person MSL team's geography.</li></ul><p>Experience with OR/surgical suite environments and familiarity with credentialing and OR certification processes strongly preferred, given the Plastics & Regenerative Medicine therapeutic focus.</p><br><p>Demonstrated ability to manage operational and administrative responsibilities (e.g., expense approvals, vendor contracting, tool and resource management) alongside active field engagement duties.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Job Summary: </b></b></p><br><br><br><p><b><span>Partnering closely with functional leads and business lines, the Head of Customer Services Latin America & Caribbean (LAC) drives the achievement of agreed AOP targets, services business development, and order intake growth across the region and its subsidiaries, spanning SATAIR, FHS/TSP, Airframe Services, Training, and SKYWISE Digital Services. </span></b></p><br><br><p><b><span>Strategically aligned with our corporate focus on reliability and customer satisfaction, the job holder secures operational paths to maintain a great CSIP confidence index and customer satisfaction, continuously monitors fleet operational reliability, and ensures regional support deliverables consistently meet or exceed customer expectations. Adhering to our core company values, the leader is fully accountable for cultivating and growing a high-performance regional Customer Services team. </span></b></p><br><br><br><p><b><b>Primary Responsibilities: </b></b></p><br><br><br><br><br><p><b><span>Manage all regional Customer Services activities:</span><span> 50%</span></b></p><br><br><ul><li><p><b><span>Achieve Customer satisfaction through CSIP (Customer Support Improvement Program) and objectives for support and services (Prepare the future)</span></b></p><br><br></li><li><p><b><span>Ensuring Safety of Operations in the LAC</span></b></p><br><br></li><li><p><b><span>Delivering the Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the LAC region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>Contribute to services sales campaigns through GAM. </span></b></p><br><br></li><li><p><b><span>The job holder is responsible for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets</span></b></p><br><br></li><li><p><b><span>Develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>Secure and accelerate successful development of services (Boost competitiveness)</span></b></p><br><br></li><li><p><b><span>Deliver our AOP in terms of support, cost, services revenues gross margin (Deliver on commitment)</span></b></p><br><br></li><li><p><b><span>Sustain aircraft operational reliability (Deliver on commitment)</span></b></p><br><br></li></ul><br><p><b><span>In coordination with Central Customer Services organization and relevant functional organisations, lead and ensure the following activities are properly conducted for the LAC region: </span></b></p><br><br><ul><li><p><b><span>Customer Support Directors</span></b></p><br><br></li><li><p><b><span>Field Service</span></b></p><br><br></li><li><p><b><span>Customer Services Business Development</span></b></p><br><br></li><li><p><b><span>Services delivery (e.g. FHS-TSP, Flight crew and maintenance training, airframe services, digital services)</span></b></p><br><br></li><li><p><b><span>Materials and logistics delivery and support through SATAIR</span></b></p><br><br></li><li><p><b><span>Engineering and technical publications support</span></b></p><br><br></li><li><p><b><span>Fleet efficiency and Engineering activity</span></b></p><br><br></li><li><p><b><span>Digital development and solutions support</span></b></p><br><br></li><li><p><b><span>Flight Operations support activity</span></b></p><br><br></li><li><p><b><span>Flight Operations and Digital Services delivery through SKYWISE</span></b></p><br><br></li><li><p><b><span>Supplier Support</span></b></p><br><br></li></ul><br><br><p><b><span>Strategic initiatives: </span><span>20%</span></b></p><br><br><ul><li><p><b><span>Drive Airbus Customer Services Strategic initiative in the region (e.g. infrastructure development, MRO activity through partners, training partnerships, supporting delivery of solutions to nations, ecosystem development, developing alliances)</span></b></p><br><br></li><li><p><b><span>Safely support growing fleet in Latin America & Caribbean Region</span></b></p><br><br></li><li><p><b><span>Secure fleet growth and prepare Airbus Latin America & Caribbean, in particular on the support platform </span></b></p><br><br></li><li><p><b><span>Support customer services’ cooperation strategy</span></b></p><br><br></li><li><p><b><span>Increase proximity to customer for facilitating support and services</span></b></p><br><br></li></ul><br><br><br><br><p><b><span>Local management for Customer services : </span><span> 20%</span></b></p><br><br><p><b><span>Lead Local Customer services activities, projects and continuous improvement initiatives .Team management Oversee the planning, execution, and delivery of customer services LAC projects and activities, ensuring they are completed on time, within budget, and to the required quality standards. Develop services and partnerships (MRO, Airlines)</span></b></p><br><br><p><b><span>Lead a team located in Miami, Fl, and in the LAC countries, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance. Implement the Airbus People Tempo (HR cycle) actions for each direct employee and ensure the actions are closed at lower organizational levels</span></b></p><br><br><p><b><span>Global Continuous Alignment </span><span> 5%</span></b></p><br><br><ul><li><p><b><span>Ensure associated worldwide processes are applied to ensure continuity with all other geographic regions.</span></b></p><br><br></li><li><p><b><span>The job holder ensures and is accountable for the Customer Support process adherence in the LAC region</span></b></p><br><br></li><li><p><b><span>The job holder contributes to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li></ul><br><p><b><b>Additional Responsibilities:</b><span> 5%</span></b></p><br><br><br><p><b><span>Other duties as assigned by the operations or functional management (5%)</span></b></p><br><br><br><p><b><b>Qualified Experience and Training: </b></b></p><br><br><br><p><b><b>Education:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>BS degree or equivalent in Engineering or Business Administration or related fields.</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><ul><li><p><b><span>Master degree</span></b></p><br><br></li><li><p><b><span>Aviation Engineering degree preferred </span></b></p><br><br></li></ul><br><p><b><b>Experience:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>15 years of professional experience including </span></b></p><br><br></li><li><p><b><span>5 years in a leadership role with direct or Indirect (functional or project) people management</span></b></p><br><br></li><li><p><b><span>5 years experience in a Customer Services functions OR Airline operations</span></b></p><br><br></li><li><p><b><span>Significant Proven experience with Airline operations exposure, technical and business</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><br><p><b><b>Licensure/Certifications: NA</b></b></p><br><br><br><p><b><b>Travel Required: </b></b></p><br><br><ul><li><p><b><span> 50% </span><span>Domestic and International</span></b></p><br><br></li></ul><p><b><b>Citizenship:</b></b></p><br><br><ul><li><p><b><span> Eligible for employment in the U.S.</span></b></p><br><br></li></ul><p><b><b>Clearance:</b><i> NA</i></b></p><br><br><br><p><b><b>Qualified Skills: </b></b></p><br><br><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>Capacity to connect and influence a very diverse and multicultural environment with a strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru) and European culture. </span></b></p><br><br></li><li><p><b><span>Communication</span></b></p><br><br><ul><li><p><b><span>Excellent presentation skills both oral and written with negotiations skills, </span></b></p><br><br></li><li><p><b><span>Commercial and financial exposure, </span></b></p><br><br></li><li><p><b><span>Active listener </span></b></p><br><br></li><li><p><b><span>Complex problem Solving and creativity </span></b></p><br><br></li></ul></li><li><p><b><span>Strong customer focus with a deep ingrained services-minded approach to continuously exceed customer expectations and drive regional satisfaction indexes</span></b></p><br><br></li><li><p><b><span>Organization and Coordination to coordinate support deliverables across disparate international teams </span></b></p><br><br></li><li><p><b><span>Leadership: </span></b></p><br><br><ul><li><p><b><span>Agility</span></b></p><br><br></li><li><p><b><span>Strategic vision, </span></b></p><br><br></li><li><p><b><span>Emotional intelligence, to lead inspire diverse teams</span></b></p><br><br></li><li><p><b><span>Facilitation</span></b></p><br><br></li><li><p><b><span>Negotiation and Influence</span></b></p><br><br></li></ul></li></ul><br><p><b><span>Preferred:</span></b></p><br><br><br><p><b><b>Organizational information:</b></b></p><br><br><p><b><span>Operational report to Head of Latin America & Caribbean (AAIL)</span></b></p><br><br><p><b><span>Functional report to Airbus Head of Customer Support (SC)</span></b></p><br><br><br><p><b><b>Communication Skills: </b></b></p><br><br><p><b><i>Languages Required</i><span>:</span></b></p><br><br><ul><li><p><b><span>Fluent (influence level) in English</span><span> and Spanish </span></b></p><br><br></li></ul><p><b><span>Languages Preferred:</span></b></p><br><br><ul><li><p><b><span>Portuguese, French, German</span></b></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><p><b><span>Required:</span></b></p><br><br><ul><li><p><b><span>Good technical knowledge of aircraft and services portfolio, probably gained through education and/or experience and interest </span></b></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><b><span>Strategic decision making</span></b></p><br><br></li><li><p><b><span>Fully accountable on his budget and activities</span></b></p><br><br></li></ul><br><p><b><b>Direct Reports: </b></b></p><br><br><p><b><span>Is this a people manager? </span><i>YES</i></b></p><br><br><p><b><span># of Exempt Reports: 25 in Miami + 100 in LAC region </span></b></p><br><br><br><br><p><b><b>Job Dimensions: </b></b></p><br><br><ul><li><p><b><span>The jobholder has the overall responsibility for ensuring Safety of Operations, delivering Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to services sales campaigns through GAM </span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets.</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for Customer Support process adherence in the region</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li><li><p><b><b>Operating Budget (financial terms): </b></b></p><br><br><ul><li><p><b><u>Operating budget: 7,8M USD target in 2026</u></b></p><br><br></li><li><p><b><u>Region Services Sales Order Intake target 2026</u><span>: 308 MUSD</span></b></p><br><br></li></ul></li></ul><br><ul><li><p><b><b>Other dimensions relevant to the position: </b></b></p><br><br><ul><li><p><b><u>Number of customers</u><span>: 17 </span></b></p><br><br></li><li><p><b><u>Airline Fleet in service</u><span>: ~809 aircraft</span></b></p><br><br></li><li><p><b><u>Airline Fleet backlog</u><span>: ~800+ aircraft</span></b></p><br><br></li></ul></li></ul><br><p><b><b>Nature of Contacts: </b></b></p><br><br><ul><li><p><b><span>Internal and External Executive level (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Customers at all levels including CEOs (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Internal Airbus network (all levels and all countries)</span></b></p><br><br></li><li><p><b><span>Influence in a multicultural environment, and strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru)</span></b></p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><br><ul><li><p><b><span>Onsite or remote: 100% on site </span></b></p><br><br></li><li><p><b><span>Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. </span></b></p><br><br></li><li><p><b><span>Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. </span></b></p><br><br></li><li><p><b><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications. </span></b></p><br><br></li><li><p><b><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></b></p><br><br></li><li><p><b><span>Carrying: Occasonally able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </span></b></p><br><br></li><li><p><b><span>Lifting: Occasonally able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></b></p><br><br></li><li><p><b><span>Pushing / Pulling: Occasonally able to push and pull small office furniture and some equipment and tools. </span></b></p><br><br></li><li><p><b><span>Sitting: Daily able to sit for long periods of time in meetings, working on the computer. </span></b></p><br><br></li><li><p><b><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></b></p><br><br></li><li><p><b><span>Standing: Daily able to stand for discussions in offices or on production floor. </span></b></p><br><br></li><li><p><b><span>Travel: able to travel independently and at short notice. 50%</span></b></p><br><br></li><li><p><b><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces. </span></b></p><br><br></li><li><p><b><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></b></p><br><br></li><li><p><b><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></b></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Permanent<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership <JF-FA-EM><p>------</p><br><br>Job Posting End Date: 07.13.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The Policy and Partnerships Unit in UNDP Egypt serves as a strategic backbone for the country office, primarily responsible for leading policy work and managing high-level partnerships with government / national institutions, bilateral donors, International Financial Institutions (IFIs), the private sector, foundations, etc. The unit provides evidence-based policy advice to national counterparts, to support informed decision-making for sustainable development. The unit works closely with programmatic teams to explore new partnerships and new modalities of engagement with partners towards resource diversification and mobilization. Furthermore, it acts as a convenor and coordinator for multi-stakeholder collaboration on issues that cut across the programmatic themes, —aligned with the Sustainable Development Goals (SDGs) and Egypt's national development priorities. </p><br> <p>In this context, and as UNDP is increasingly becoming an important partner in SDG financing, including innovative finance solutions, the Country Office is endeavoring to operationalize the Financing for Development (FfD) agenda , within the responsibilities of the Policy and Partnerships team. </p><br> <p>The incumbent will provide analytical and substantive support to the Policy and Partnerships Specialist in convening key stakeholders across the financing ecosystem to align financing with the SDGs. This includes supporting policy dialogues, contributing to evidence-based policy making, and co-designing and piloting innovative financing tools and mechanisms, while engaging stakeholders, collaborating with policymakers, and advancing solutions that enhance the effectiveness and impact of SDG/development financing.</p><br> <p><strong>Scope of work</strong></p><br> <p>Under the overall guidance of the Policy and Partnerships Specialist, the incumbent will contribute to the technical and strategic development of sustainable financing within the CO’s programme portfolio. This includes supporting the design of innovative, finance-driven interventions informed by socio-economic analysis and aligned with national development priorities and the SDGs. Policy and Financing Officer will provide policy analysis and technical support across priority thematic areas, contributing to the development of policy briefs, analytical reports and knowledge products. The role also includes supporting programme development and implementation, resource mobilization efforts, and identifying and strengthening partnerships. The incumbent will facilitate thematic and development finance policy dialogues, engage with government counterparts, development partners, and other stakeholders, and support knowledge exchange on thematic priorities and sustainable finance issues relevant to Egypt’s development agenda. Additionally, the Policy and Financing Officer will undertake research and data analysis to inform evidence-based policies across thematic areas, support SDG financing initiatives, and contribute to the organization of high-level events and technical discussion to advance CO priorities. </p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The following key responsibilities outline the role in detail:</p><br> <p><strong>1.Provide strategic input for the design and implementation of the office’s research and policy advocacy programmes/ projects focusing on the achievement of the following results:</strong></p><br> <ul> <li>Provide policy analysis and technical support on priority thematic areas, contributing to the development of policy briefs, analytical reports, and strategic inputs aligned with national development priorities and the SDGs. </li> <li>Undertake research and data analysis to inform evidence-based decision-making, including the compilation, analysis, and interpretation of socio-economic and policy data. </li> <li>Support the preparation of high-quality knowledge products, including talking points, briefing notes, concept notes, and reports for senior management and external stakeholders. </li> <li>Support the organization of policy dialogues, workshops, and high-level events, including coordination of logistics and substantive inputs.</li> <li>Lead the drafting of Terms of Reference related to project implementation, and monitor contracts and implementation of activities as needed. </li> <li>Provide inputs and strategic recommendations for the development of relevant programme/project proposals in line with UNDP’s Country Programme and for scaling up of the SDG finance portfolio, when appropriate in close collaboration with UNDP and other UN agencies regional and corporate networks of experts.</li> <li>In close consultation with the relevant stakeholders, identify areas for support and intervention within the area of sustainable financing to maintain UNDP’s relevance within the context of the country’s evolving development situation.</li> <li>Provide policy advice and technical support to the design and implementation of SDG finance policy projects of the portfolio through consultation with the Government, development partners, UN agencies, financial institutions, NGOs/CSOs and other partners.</li> <li>Contribute to gender-mainstreaming in research and analysis, as well as in the formulation of policies, programme interventions, procedures, guidelines, and tools of the SPP team.</li> </ul> <p><strong>2.Ensure provision of <u>high-quality policy advisory services</u> to the Governments, financial sector and relevant stakeholders, facilitation of knowledge management and capacity building, and promotion of effective cross-project and cross-unit knowledge exchange, with a focus on achieving the following results:</strong></p><br> <ul> <li>Contribute to the development of integrated policy solutions, linking governance, financing, and sectoral interventions, and supporting the application of tools such as SDG acceleration and financing frameworks. </li> <li>Facilitate coordination with national counterparts and partners, including government entities, development partners, and UN agencies, to support policy dialogue and joint initiatives. </li> <li>Conduct research and analysis on policy-relevant issues related to SDG financing and other related topics and identify strategic entry points and partnerships to address national priorities. Identify and synthesize best practices and lessons learned on key thematic issues, and promote knowledge sharing across portfolios and programme teams, within and outside the country office and other relevant stakeholders.</li> <li>Support knowledge management and policy advocacy, ensuring availability of data, analysis, results, and communication material to showcase progress, achievements and impact of UNDP’s work in development finance, including contributing to UNDP global policy networks and communities of practice.</li> <li>Prepare briefs, talking points, and analytical documents as required.</li> </ul> <p><strong>3.Ensure development of <u>strategic partnerships and support resource mobilization </u>efforts with a focus on the achievement of the following results:</strong></p><br> <ul> <li>Manage partnership development and support resource mobilization efforts, including the preparation of project proposals and knowledge products, and participation in relevant country and regional-focused meetings, in line with the country office’s partnership and resource mobilization strategy.</li> <li>Ensure and facilitate access to thought leaders and technical expertise to support the design and implementation of innovative approaches to development financing. </li> <li>Build, nurture and maintain strategic partnerships and networks of knowledge and implementation partners on SDG financing, and support the implementation of regional partnership strategies with UN and external partner institutions, including governments, IFIs, private sector, academia, NGOs, and CSOs.</li> <li>Participate in relevant external meetings, including partnership building, resource mobilization, and advocacy activities with UN partners, and external stakeholders.</li> </ul> <p><strong>4.Support the <u>management of projects/programmes under the policy portfolio,</u> including ensuring effective quality assurance and oversight, and application of Results Based Management (RBM) across the portfolio</strong></p><br> <ul> <li>Monitor implementation of policy projects, and liaise with relevant UN agencies, key stakeholders, and implementing partners to track project progress, support problem-solving, and implement corrective measures.</li> <li>Ensure effective application of RBM tools and project/programme monitoring and evaluation procedures and guidelines to support achievement of outcome level results.</li> <li>Where relevant, support the effective management, monitoring and reporting of country office programmes and projects.</li> <li>Where relevant, in collaboration with the programme units and project management units, develop project annual workplans, including detailed plans for procurement and recruitment of goods and services.</li> <li>Support the preparation of high quality project and donor reports, ensuring alignment with reporting standards.</li> </ul> <p><strong>5.Other responsibility</strong></p><br> <ul> <li>Support the Head of Policy and Partnerships team in overseeing and managing research projects in other thematic areas, including human development, green transition, etc.</li> <li>Contribute to other office-wide initiatives and perform additional tasks as required to support UNDP’s overall mandate.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional arrangements</strong></p><br> <p>The incumbent will work under the direct supervision of the Policy and Partnerships Specialist under the overall guidance of the RR.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core </strong></i> <br> <p><strong>Achieve Results:</strong></p><br> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <p><strong>Think Innovatively:</strong></p><br> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><i><strong>Cross-Functional & Technical competencies :</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction & Strategy</strong></i> System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> <i><strong>Business Development</strong></i> Collective Intelligence Design <p>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services.</p><br> <p>Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.</p><br> <br> <i><strong>Business Development </strong></i> Knowledge Generation <p>Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. </p><br> <p>Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations</p><br> <br> <i><strong>Business Management</strong></i> Project Management Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals. <br> <i><strong>Partnership Management</strong></i> Multi-stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms <br> <i><strong>2030 Agenda: Partnerships </strong></i> SDG Finance Public Finance for the SDGs. <br> <i><strong>2030 Agenda: Partnerships </strong></i> SDG Finance Unlocking Private Capital and Aligning Business Operations for the SDGs. <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Minimum academic requirements</strong> <ul> <li>Advanced university degree (master’s degree or equivalent) in fields related to Economics, Political/Social Science, International Law, Social Affairs, International Relations or related fields, is required. Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <br> <strong>Minimum number of years of relevant work experience</strong> <ul> <li>Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in providing technical advice, conducting research, formulating policies, and/or developing and managing complex projects in sectors applicable to Sustainable Development Finance and private sector partnerships.</li> </ul> <br> <strong>Required skills</strong> <ul> <li>Experience in fostering networks and partnerships and ability to provide coordination with the UN Agencies, international and other organizations present in the sector.</li> <li>Strong experience with bilateral or multilateral organizations in Sustainable Development and SDG Finance.</li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based ERP management systems, and advanced knowledge of spreadsheet and database packages.</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience with project planning and consulting, including the effective provision of substantive technical leadership and guidance, oversight, monitoring, and reporting for projects/programmes with similar scale, scope, and complexity.</li> <li>Experience with Quantum ERP system is desirable.</li> <li>Prior engagement with UNDP Sustainable Finance Hub offers, tools, or initiatives is an asset.</li> </ul> <br> <strong>Required Language(s)</strong> <ul> <li>Fluency in English and Arabic is required. </li> <li>Knowledge of an additional UN language is desirable.</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>