Admin Assistant Jobs - Cairo Egypt

<p><h4>Job summary</h4> <p>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.</li> <li>OR</li> <li>4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Analyzing and reporting revenue management data</h4> <ul> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.</li> <li>Translates or explains what information means and how it can be used.</li> <li>Evaluates effectiveness of property participation in electronic sales channels.</li> <li>Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.</li> <li>Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.</li> <li>Assists hotels with pricing and provides input on business evaluation recommendations.</li> <li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li> <li>Generates updates on transient segment each period.</li> <li>Works with Market VP, Market GM and GMs to assist in pricing analyses for all products in Market.</li> <li>Assists with account diagnostics process and validates conclusions.</li> </ul> <h4>Managing revenue management projects and strategy</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li> <li>Updates market and revenue knowledge and aligns strategies and approaches accordingly.</li> <li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li> <li>Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.</li> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Takes a predetermined strategy and drives the execution of that strategy.</li> <li>Thinks creatively and practically to develop, execute and implement new business plans.</li> <li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li> <li>Manages all revenue, profit and demand data associated with rooms and function space.</li> <li>Provides recommendations to improve effectiveness of revenue analysis processes.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Develops the Business Outlook Strategy.</li> <li>Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.</li> <li>Establishes and maintains effective and rational pricing strategies for rooms and function space.</li> <li>Develops and executes the hotel(s) strategic plan(s).</li> <li>Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.</li> <li>Provides critical input to market leaders for development of property and overall revenue sales strategy.</li> <li>Ensures hotel strategies conform to brand philosophies and initiatives.</li> <li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li> <li>Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.</li> <li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li> <li>Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.</li> <li>Manages inventory to maximize cluster rooms revenue.</li> <li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li> <li>Initiates, implements and evaluates revenue tests.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.</li> <li>Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.</li> <li>Develops and manages internal key stakeholder relationships.</li> <li>Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</li> </ul> <h4>Managing and conducting human resources activities</h4> <ul> <li>Interviews and hires employees with the appropriate skills to meet the business needs of the unit.</li> <li>Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Utilizes all available on the job training tools for employees.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Conducts employee performance appraisals according to Standard Operating Procedures.</li> <li>Administers bonus and incentive programs.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.</li> <li>Manages employee progressive discipline procedures for areas of responsibility.</li> <li>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job description</h4> <p>Manage the entire import and export logistics process, including arranging transportation, booking shipments, and tracking deliveries from international suppliers to the destination.</p> <ul> <li>Ensure all import documentation (packing lists, commercial invoices, bills of lading, certificates of origin, etc.) is accurate and compliant with international trade regulations.</li> <li>Liaise with freight forwarders, customs brokers, and carriers to secure timely shipments and resolve any issues or delays.</li> <li>Monitor and manage shipment schedules, ensuring alignment with company deadlines and inventory requirements.</li> <li>Provide pre-alerts on incoming shipments, gathering necessary clearance documentation and costings.</li> <li>Verify freight forwarder and clearing agent costs against approved rates.</li> <li>Manage the ACID creation process and finalize all required information on NAFEZA.</li> <li>Ensure all relevant import documents comply with Egypt's guidelines and provide the necessary documentation for customs clearance on time to facilitate a smooth process and avoid additional charges.</li> <li>Follow up with the clearance company regarding the full import process from vessel arrival to customs clearance.</li> <li>Verify all service providers' invoices, ensuring timely payments to all authorities and partners to prevent delays in shipments.</li> <li>Track import-related costs (freight, duties, customs fees) to ensure cost-effectiveness and report on potential cost-saving opportunities.</li> <li>Prepare and submit regular reports on shipment status, costs, and overall import performance to management.</li> </ul> <h4>Skills description</h4> <p><strong>Functional level:</strong></p> <ul> <li>Very good knowledge of manufacturing systems.</li> <li>Advanced level of negotiation skills.</li> <li>Excellent suppliers’ network.</li> </ul> <p><strong>Business level:</strong></p> <ul> <li>Excellent understanding of Raya business code of conduct.</li> <li>Excellent understanding of Raya mission, vision, and strategy.</li> <li>Excellent understanding of Raya corporate values.</li> <li>Experience monitoring FM contracts and service level agreements (SLAs).</li> </ul></p><p></p>

<p><h4>Job description</h4> <h4>What will you do?</h4> <ul> <li>Lead and oversee daily reconciliation of payment gateway transactions across multiple channels to ensure completeness, accuracy, and timeliness of all financial records.</li> <li>Investigate and resolve complex discrepancies in transaction reports, chargebacks, and refunds by coordinating cross-functional teams to prevent financial losses and ensure swift closure.</li> <li>Develop, prepare, and review daily, weekly, and monthly reconciliation and settlement reports to provide clear visibility into payment gateway operations and support senior management decision-making.</li> <li>Manage relationships with banks and external payment service providers to ensure optimal settlement terms, timely fund transfers, and adherence to agreed SLAs.</li> <li>Drive collaboration with finance, operations, and IT teams to proactively identify and resolve systemic reconciliation mismatches and root causes.</li> <li>Lead process improvement and automation initiatives within settlement and reconciliation functions to reduce manual errors, enhance efficiency, and strengthen internal controls.</li> <li>Oversee and manage escalated settlement complaints and payment gateway disputes in coordination with customer service and IT teams to guarantee swift resolution and maintain operational excellence.</li> <li>Mentor and guide junior team members on reconciliation best practices, standard operating procedures, and quality standards.</li> <li>Apply reporting controls and maintain supporting documentation across all MIS outputs to ensure compliance with company policies and regulatory requirements.</li> </ul> <h4>Skills description</h4> <h4>What will you need?</h4> <ul> <li><strong>Educational background:</strong> Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.</li> <li><strong>Experience:</strong> 1-2 years’ experience in any related field.</li> <li><strong>Technical proficiency:</strong></li> <ul> <li>Ownership</li> <li>Functional skills</li> <li>Ideas presentation and taking initiative</li> <li>Continuous learning</li> <li>Customer centricity</li> <li>MS Excel</li> <li>Payment gateway systems</li> <li>Reconciliation and settlement tools</li> </ul> </ul></p><p></p>

<p>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization. This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><p>KEY RESPONSIBILITIES</p><p>IT Operations &amp; Systems Administration</p><ul><li>Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.</li><li>Manage user accounts, licenses, groups, permissions, MFA, and access controls.</li><li>Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.</li><li>Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.</li><li>Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.</li><li>Maintain IT systems, documentation, configurations, and asset records.</li><li>Assist with server, cloud, and infrastructure projects as required.</li></ul><p>End User Support</p><ul><li>Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.</li><li>Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.</li><li>Support executives and senior leadership with a high level of professionalism and responsiveness.</li><li>Assist users with onboarding, offboarding, device setup, application access, and account configuration.</li><li>Provide remote and occasional onsite support.</li><li>Develop and maintain internal knowledge base articles and technical documentation.</li></ul><p>Cybersecurity</p><ul><li>Assist with implementation and maintenance of IT security controls.</li><li>Monitor and respond to security alerts and suspicious activity.</li><li>Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.</li><li>Support email security platforms such as Barracuda, Mimecast, or equivalent.</li><li>Assist with phishing investigations, email quarantine, malware alerts, and security incidents.</li><li>Help maintain security policies and ensure users follow IT security best practices.</li><li>Participate in security awareness and cybersecurity training initiatives.</li></ul><p>IT Projects</p><ul><li>Participate in and lead technical projects from planning through implementation.</li><li>Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.</li><li>Evaluate new technologies and make recommendations based on business requirements.</li><li>Work with vendors, MSPs, software providers, and consultants.</li><li>Create project documentation and ensure successful handover into IT operations.</li></ul><p>Automation &amp; Process Improvement</p><ul><li>Identify repetitive IT tasks and opportunities for automation.</li><li>Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.</li><li>Improve onboarding, offboarding, access management, software deployment, and IT support processes.</li><li>Develop standardized procedures and documentation to improve operational efficiency.</li></ul><p>The ideal candidate is someone who:</p><ul><li>Thinks beyond simply closing tickets and looks for the root cause of problems.</li><li>Can independently troubleshoot and resolve technical issues.</li><li>Is comfortable taking ownership of IT systems and projects.</li><li>Has strong attention to security and understands the importance of protecting company data.</li><li>Communicates technical information clearly to both technical and non-technical users.</li><li>Is organized and able to manage multiple priorities.</li><li>Takes initiative and identifies opportunities to improve IT operations.</li><li>Can work effectively with both internal stakeholders and external technology vendors.</li><li>Is willing to learn new technologies and adapt to a constantly changing IT environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor from computer science or any other related field</p><p>3+ years of experience in IT support, systems administration, IT operations, or a related role.</p><p>Strong experience supporting Microsoft 365 and Entra ID.</p><p>Experience administering Windows environments and supporting macOS devices.</p><p>Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.</p><p>Experience with endpoint management/RMM platforms.</p><p>Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.</p><p>Experience with cybersecurity tools and best practices.</p><p>Strong understanding of identity and access management, MFA, and least-privilege principles.</p><p>Experience with PowerShell or another scripting/automation language.</p><p>Strong written and verbal communication skills.</p><p>Ability to work independently and prioritize competing requests.</p><p>Fluent in English and Arabic</p><p>Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia)</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Are you ready to join our digital revolution journey?</strong> </div> <div> </div> <div>At <strong> <span>Aleph</span> </strong>, we re not just part of the digital advertising landscape we re shaping its future. Representing the world s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.</div> <div> </div> <div>Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.</div> <div> </div> <div>With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.</div> <div> <br> </div> <div> <p>We are looking for a highly motivated and detail-oriented customer portal 1st line Support Specialist to join our growing regional team. This role is pivotal in ensuring that Sales teams can focus on growth while clients experience smooth, professional, and timely onboarding, ad accounts creation, Insertion orders, campaign reports, payment management via the new Customer Portal. </p> <p>As the first line of operational and financial coordination, you will be the bridge between Sales, Finance, Operations and Clients, directly contributing to revenue enablement and customer satisfaction. Your work will ensure that all Portal processes such as onboarding, IO signature management, and cross-hub coverage run seamlessly making you a key enabler of our commercial success in the region. </p> </div> <div> <div> Key Responsibilities <div> <div> <p> <strong>Client Support &amp; Coordination </strong> </p> <div> <ul> <li>Support Sales teams with the onboarding of new clients and end advertisers, ensuring all financial, legal, and compliance requirements are met</li> <li>Manage documentation and approvals to ensure clients are set up efficiently and without delays</li> <li>Serve as 1st line support for advertisers and agencies using the new Customer Portal for onboarding, contractual issues, credit limits, compliance issues, and I/O issues</li> <li>Manually take over onboarding, I/O, payments, and other processes if the Portal is not working</li> <li>Manually verify that documentation matches data provided by customers</li> <li>Assist with the setting up of ad accounts</li> <li>Check at-risk clients for compliance</li> <li>Report regular statistics on issues</li> <li>Recommend improvements to the Portal</li> <li>Review documentation and approvals to ensure clients are set up efficiently and without delays</li> </ul> <div> </div> <div> <strong>Operational Excellence</strong> </div> <div> <ul> <li>Provide coverage support for other regional hubs during non-working days (e.g., Fridays in MENA), ensuring uninterrupted client and sales support</li> <li>Maintain accurate records in CRM/ERP systems and ensure data integrity</li> <li>Act as a key liaison between Sales, Finance, and Credit &amp; Collections teams to ensure smooth handovers and alignment</li> <li>Track and report on onboarding status, bottlenecks, and SLA adherence</li> <li>Suggest improvements to streamline onboarding and operational efficiency</li> </ul> </div> </div> </div> </div> </div> </div> <div> <div> Skills &amp; Qualifications <div> <div> <div> <ul> <li>Bachelor's degree in Finance, Business Administration, or a related field</li> <li>1 3 years of experience in Finance Operations, Client Onboarding, or Sales Support</li> <li>A basic understanding of finance and/or compliance is considered an advantage, as it enables smoother collaboration with internal stakeholders, better interpretation of client requirements, and stronger adherence to company policies and regulatory standards</li> <li>Strong organizational skills with the ability to prioritize and manage multiple deadlines</li> <li>Excellent written and verbal communication skills in English; proficiency in Spanish, Arabic, or Turkish is a strong plus</li> <li>Proficiency in MS Excel and CRM/ERP systems such as Salesforce, SAP, or similar</li> <li>Detail-oriented, proactive, and comfortable working in a fast-paced regional environment</li> </ul> </div> </div> </div> </div> </div> <div> <div> Why This Role Matters <div> <div> <ul> <li>You are the first touchpoint ensuring our clients feel supported and valued</li> <li>Your work directly accelerates revenue by enabling Sales to focus on growth</li> <li>You safeguard business continuity across regions by providing cross-hub coverage</li> <li>You'll gain unique exposure to both Sales and Finance, making this role an excellent stepping stone for future career growth whether in Finance Operations, Sales, or Credit &amp; Collections</li> </ul> </div> </div> </div> </div> <div> <div><br></div></div><div> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects. As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend. You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise. We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend.</p><p>MAIN PURPOSE OF ROLE: To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner &amp; Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner &amp; Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES: Overall accountability and responsibility for ensuring Turner &amp; Townsend deliver the scope of their services across multiple commissions. Interfacing and effective communication with the client, contractors and other consultants, at all project stages. Timely and accurate forecasting of fees. Maintaining and building upon existing client relationships and the development of new relationships. Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients. Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner &amp; Townsend. Provide quality assurance for all deliverables issued by other team members. Be a sounding board to other team members for all technical cost management related activities. Understanding the clients needs and build the relationship. Be a role model within the team to assist in the development of more junior staff. Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients. A desire to learn and progress your career to the next level.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 20+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li></ul><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>

Company Description Upwyde Developments is a leading innovator in the Egyptian real estate market, focused on delivering a distinctive experience for investors and buyers. The company is built on 40 years of combined expertise from six major industry leaders, bringing deep market knowledge to every project. Upwyde specializes in exclusively branded commercial, administrative, and residential developments that offer a differentiated experience. The organization aims to set new standards in quality, design, and customer service, making it an attractive environment for professionals seeking growth in real estate. Team members join a company committed to continuous improvement and long-term value creation.<br>Role Description The Executive Assistant role at Upwyde Developments is a full-time, on-site position based in New Cairo. The Executive Assistant will provide comprehensive executive administrative support, including managing calendars, scheduling meetings, organizing travel, and preparing expense reports. This role will handle correspondence, draft and format documents, presentations, and reports, and ensure timely follow-up on action items. The Executive Assistant will coordinate internal and external meetings, support executive-level initiatives, maintain organized filing and record systems, and handle confidential information with discretion. The position involves daily interaction with internal teams and external stakeholders, helping to streamline communication and optimize the executive’s time.<br>Qualifications<br> Strong Executive Administrative Assistance and Executive Support skills, including calendar management, meeting coordination, and travel arrangements. Proficiency in Administrative Assistance tasks such as document preparation, data entry, filing, and office organization. Experience preparing and tracking Expense Reports with attention to detail and accuracy. Excellent Communication skills, both written and verbal, with the ability to interact professionally at all levels. High level of discretion, integrity, and professionalism when handling sensitive and confidential information. Advanced proficiency in MS Office (Word, Excel, Power Point, Outlook) and comfort with digital collaboration tools. Strong organizational and time-management abilities, with capacity to prioritize and manage multiple tasks in a fast-paced environment. Relevant bachelor’s degree or equivalent professional experience in administration, business, or a related field. Previous experience as an Executive Assistant or in a similar role, ideally within real estate, construction, or a corporate environment. Fluency in English; proficiency in Arabic is an advantage.

About us:Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.<br>Role Summary:The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products. This role has end-to-end ownership of shared capabilities and operational platforms—including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads. This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.<br>Key Responsibilities:<br>Platform & Internal Systems Strategy:Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements. Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default). Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.<br>Senior Ownership of 3rd-Party Integrations: Lead product ownership for complex 3rd-party integrations, including: Identity and verification providers Credit bureaus and risk data services Banking, payments, and financing partners Government and regulatory systems Drive integration strategy across vendors, including:Standardized integration patterns SLA, monitoring, and incident management requirements Versioning, migration, and deprecation strategies Partner with procurement, legal, and engineering on vendor selection and onboarding.<br>CRM, Customer Support & Case Management Platforms:Own the product direction for CRM and customer support systems supporting:Customer lifecycle management Case handling, disputes, and escalations Compliance-driven workflows (KYC/AML reviews, investigations) Ensure deep integration between CRM, support platforms, and core fintech systems. Optimize operational workflows to reduce manual effort and improve resolution times.<br>Admin Portals & Operational Tooling: Lead product ownership of admin portals and internal dashboards used by:Operations Risk and compliance Customer support Finance and reconciliation teams Ensure admin tools support:Role-based access control and audit trails Secure approvals and exception handling High-volume operational throughput with strong usability Balance flexibility for ops teams with strong governance and controls.<br>Regulatory, Risk & Compliance Leadership:Act as a senior product partner to Risk, Compliance, Legal, and Info Sec. Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes. Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting. Lead product responses to regulatory findings, audits, and remediation initiatives.<br>Roadmap Ownership & Cross-Squad Alignment: Own and communicate a multi-quarter platform roadmap, balancing: Regulatory commitments Operational efficiency Product enablement and scalability Drive prioritization decisions that consider company-wide impact and long-term platform health. Manage complex dependencies across product squads and business functions.<br>Execution, Quality & Resilience: Work closely with engineering leadership to define and enforce: Non-functional requirements (availability, performance, security) Business continuity and disaster recovery expectations Ensure safe delivery through staged rollouts, monitoring, and incident management practices.<br>Metrics, Outcomes & Continuous Improvement:Define and own senior-level platform KPIs, including: Platform adoption and reuse across squads Integration reliability and failure rates Operational efficiency gains Reduction in manual and high-risk processes Use data, incidents, and audit outcomes to drive continuous improvement.<br>Required Skills & Experience:<br> 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries. Proven experience leading:3rd-party integrations at scale CRM and customer support platforms Admin portals and operational tooling Strong understanding of:Financial transaction flows and risk controls APIs, distributed systems, and integration patterns Regulatory frameworks (KYC, AML, data privacy) Demonstrated ability to lead through influence in complex, cross-functional environments.<br>Preferred Qualifications:• Experience as a Senior / Lead Platform PM or Technical PM.• Background in lending, mortgages, payments, or identity platforms.• Experience working directly with regulators, auditors, or compliance reviews.• Familiarity with cloud security, access management, and observability.• Experience mentoring junior PMs or shaping product standards.<br><br>Requirements<br><br><br><br><br>Benefits

Position: Foreigner -Expat Office Manager German / Italian Location: New Cairo We are seeking a professional, highly organized, and proactive Expat Office Manager to oversee daily office operations and support an international working environment. The ideal candidate will have experience working with expatriates, multinational teams, and foreign clients, ensuring smooth communication and efficient office administration. Key Responsibilities Manage and coordinate all day-to-day office operations. Serve as the main point of contact for expatriate employees, foreign visitors, and international business partners. Coordinate travel arrangements, visa processes, accommodation, transportation, and relocation support for expatriate staff. Organize meetings, appointments, conferences, and corporate events. Maintain office records, contracts, correspondence, and administrative documentation. Support senior management with scheduling, reporting, and administrative tasks. Coordinate with external vendors, government entities, and service providers when required. Monitor office budgets, supplies, and facility management activities. Ensure compliance with company policies and maintain a professional office environment. Foster effective communication between local and international teams. Requirements Previous experience as an Office Manager, Executive Assistant, Administration Manager, or similar role. Experience working in an international, multinational, or expatriate-focused environment. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work independently and handle confidential information professionally. Proficiency in Microsoft Office Suite and office management systems. Fluency in English . Preferred Qualifications Experience supporting expatriate employees and relocation processes. Strong understanding of multicultural workplace environments. Bachelor's degree in Business Administration, Management, Human Resources, or a related field.

Position: Expat Office Manager Location: New Cairo We are seeking a professional, highly organized, and proactive Expat Office Manager to oversee daily office operations and support an international working environment. The ideal candidate will have experience working with expatriates, multinational teams, and foreign clients, ensuring smooth communication and efficient office administration. Key Responsibilities Manage and coordinate all day-to-day office operations. Serve as the main point of contact for expatriate employees, foreign visitors, and international business partners. Coordinate travel arrangements, visa processes, accommodation, transportation, and relocation support for expatriate staff. Organize meetings, appointments, conferences, and corporate events. Maintain office records, contracts, correspondence, and administrative documentation. Support senior management with scheduling, reporting, and administrative tasks. Coordinate with external vendors, government entities, and service providers when required. Monitor office budgets, supplies, and facility management activities. Ensure compliance with company policies and maintain a professional office environment. Foster effective communication between local and international teams. Requirements Previous experience as an Office Manager, Executive Assistant, Administration Manager, or similar role. Experience working in an international, multinational, or expatriate-focused environment. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work independently and handle confidential information professionally. Proficiency in Microsoft Office Suite and office management systems. Fluency in English . Preferred Qualifications Experience supporting expatriate employees and relocation processes. Strong understanding of multicultural workplace environments. Bachelor's degree in Business Administration, Management, Human Resources, or a related field.

Job Purpose:The Office Manager will provide high-level administrative, organizational, and strategic support to the Group CEO, ensuring efficient daily operations, effective communication, and seamless coordination across the Group’s companies.<br>Key Responsibilities:Act as the primary point of contact between the Group CEO and internal/external stakeholders. Manage the CEO’s calendar, meetings, travel arrangements, and priorities. Prepare and review executive correspondence, presentations, reports, and board materials. Coordinate board meetings, executive committees, and strategic sessions, including agendas and minutes. Handle confidential and sensitive information with the highest level of discretion. Follow up on action items, deadlines, and key decisions across Group entities. Support strategic initiatives and special projects assigned by the Group CEO. Liaise with senior leadership to ensure alignment and smooth communication. Monitor and prioritize incoming requests to optimize the CEO’s time.<br>Qualifications & Experience:Bachelor’s degree in Business Administration, Management, or related field.7–10+ years of experience as an Executive Assistant, preferably supporting a CEO or C-level executive in a large organization or group. Strong exposure to board-level coordination and executive reporting. Experience working in diversified groups, EPC, or large corporate environments is a plus.<br>Skills & Competencies Exceptional organizational and time-management skills. Strong written and verbal communication skills. High level of professionalism, discretion, and integrity. Ability to work under pressure and manage multiple priorities. Advanced proficiency in MS Office (Power Point, Excel, Word). Fluent in English.<br>If interested, please send your updated resume in a PDF format to: jobs@madkour.com.eg mentioning the job title in the e-mail subject.

Bohemian Geeks (BGK) is a Cairo-based creative and marketing agency working across Egypt and the Gulf. We are hiring a Social Media Manager to own strategy, analytics, and platform operations across a multi-account portfolio. Important: this is not a content creation role. Our content team is strong and well-led. We need the person who runs everything around the content: platform infrastructure, access governance, analytics, strategy, and research. What you will do Own platform operations across all client accounts: Business Manager structures, page and asset linking, permissions, pixel and API setups, and fixing access or platform issues before clients feel them Own social analytics: monthly and quarterly reports that read as recommendations, benchmark tracking, and performance reviews with account teams Build social strategies per account: audience research, competitor audits, platform mix, and KPI frameworks the content team executes against Partner with the Content Lead: translate strategy and data into clear direction for creators, without writing the content yourself Run trend and market research (Egypt + GCC) and turn it into actionable briefs Coach our junior social media specialist toward independent delivery What you bring3-5 years in social media management, agency-side, on multiple simultaneous accounts Demonstrated technical depth: Meta Business Manager administration, asset and permission structures, troubleshooting access and disconnection issues, Tik Tok Business Center, Linked In admin Strong analytics: native platform insights plus a social management tool (Metricool or similar), and the ability to explain why numbers moved Research and strategy skills with real deliverables to show Reporting in both English and Arabic Nice to have Gulf market accounts experience Basic paid media literacy (reading campaign data) Experience mentoring juniors How to apply In your application, briefly describe one platform or access problem you personally diagnosed and fixed, and one strategy you built that changed an account's performance.

The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.<br><br>What you’ll do Own facility management and the office day-to-day — visitors, supplies, meeting rooms, maintenance, and renovation projects end-to-end. Own candidate scheduling and the candidate experience through an active hiring wave. Drive onboarding logistics so every new hire arrives to a working setup. Coordinate events, marketing vendors, and light social media publishing (Linked In, Canva-level design). Manage vendors, procurement, and contracts administration — coordinating day-to-day with finance, marketing, and HR. Support the executives, organize team gatherings and staff activities, and host customers, partners, and officials to a high standard. What we’re looking for Experienced in office management, executive assistance, or admin coordination — with real multi-hat breadth. A genuine can-do attitude across the full scope — from interview scheduling to a contractor at the door. Proven organisation — you have run a recurring pipeline (recruitment, events, vendors) without things falling through. Real spreadsheet comfort (formulas, filters, basic pivots), plus social platforms and Canva-level design. Warm, energetic, and discreet — comfortable stretching hours for events and gatherings<br>.

About the Role Talents Hub is recruiting a Hospitality Manager with strong Food & Beverage experience for a full-time opportunity in Cairo. The role is suited to hospitality professionals who can oversee day-to-day guest service and F&B operations, coordinate teams, maintain service standards, and support a smooth and efficient customer experience.<br>Key Responsibilities Oversee daily hospitality and food & beverage operations and ensure consistent service delivery. Lead, coordinate, and support front-of-house and F&B teams across shifts. Monitor guest service, team performance, presentation, hygiene, and operational standards. Coordinate staffing, shift handovers, service readiness, and day-to-day operational priorities. Handle guest feedback and service issues professionally and ensure timely resolution. Work closely with kitchen, service, housekeeping, stores, and support teams to maintain smooth operations. Support stock control, ordering, receiving, and basic cost awareness within the F&B operation. Ensure compliance with relevant SOPs, food safety, hygiene, and workplace procedures. Train and coach team members and help maintain a professional, customer-focused work environment. Prepare basic operational reports and escalate issues or improvement opportunities to management.<br>Candidate Profile Previous experience in hospitality operations with strong exposure to food & beverage service. Experience in hotels, restaurants, lounges, clubs, catering, aviation hospitality, or other high-volume guest-service environments is welcome. Candidates from supervisory, assistant manager, duty manager, restaurant manager, F&B supervisor, or similar operational backgrounds are encouraged to apply. Strong people-management, communication, customer-service, and problem-solving skills. Good understanding of service standards, hygiene, grooming, guest handling, and operational procedures. Comfortable working in a busy, shift-based environment and coordinating across multiple teams. Ability to work full-time in Cairo, including shifts, weekends, and public holidays when required.<br>Why Apply This opportunity offers experienced hospitality professionals the chance to take on a broad operational role combining team leadership, guest service, and F&B management. Applicants with transferable hospitality experience are encouraged to apply even if their current title is different. Application Instructions Apply directly through the Linked In job posting. Please ensure your CV clearly highlights your hospitality and F&B experience. Include your current location, notice period, and expected gross monthly salary in EGP where requested.

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Database Administration Manager:<br>Job purpose:The Database Administration Manager is responsible for leading the organization’s database infrastructure strategy, ensuring high availability, performance, scalability, security, and reliability of all Postgre SQL and Microsoft SQL Server environments. This role manages the DBA team, drives technical excellence, and oversees database design, maintenance, monitoring, automation, and disaster recovery across enterprise systems<br>Key accountabilities and decision ownership:Team Leadership Lead and mentor the database administration team, fostering technical growth and collaboration. Assign tasks, provide technical guidance, and conduct performance evaluations. Establish database standards, policies, and best practices for Postgre SQL and SQL Server. Collaborate with development, infrastructure, and application support teams to align database solutions with business needs. Database Management Install, configure, and maintain Postgre SQL and Microsoft SQL Server instances across on-premises and cloud environments. Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Manage database upgrades, patching, migrations, and consolidation projects. Design and implement scalable database architectures, including partitioning, sharding, and clustering. Oversee schema design, normalization, and indexing strategies for high-performance applications. Performance & Monitoring Monitor database performance using tools such as pg Admin, pg_stat_statements, SQL Server Management Studio (SSMS), and third-party monitoring platforms. Perform advanced query optimization, index tuning, and execution plan analysis. Implement proactive monitoring, alerting, and capacity planning solutions. Lead performance engineering initiatives to support mission-critical workloads. Backup & Disaster Recovery Design and maintain enterprise backup strategies using native tools (pg Back Rest, SQL Server Backup) and third-party solutions. Implement and test disaster recovery procedures, including point-in-time recovery and log shipping. Manage high availability (HA) and disaster recovery (DR) architectures such as Always On Availability Groups, failover clustering, replication, and Postgre SQL streaming replication. Security & Compliance Implement robust database security controls, including role-based access, encryption (TDE, pgcrypto), and auditing. Ensure compliance with organizational and regulatory standards (GDPR, HIPAA, SOX). Oversee vulnerability management, patching, and secure configuration baselines.<br>Requirements Technical Skills Strong expertise in Microsoft SQL Server (installation, configuration, HA/DR, performance tuning). Strong expertise in Postgre SQL (replication, partitioning, query optimization, extensions). Advanced SQL query optimization, execution plan analysis, and performance troubleshooting. Experience with HA/DR solutions: Always On, failover clusters, log shipping, Postgre SQL replication. Knowledge of database monitoring tools (Prometheus, Grafana, SQL Profiler, pg Admin). Strong knowledge of Linux (RHEL/Ubuntu) and Windows Server environments. Familiarity with scripting and automation (Power Shell, Bash, Python). Soft Skills Proven leadership and team management skills. Strong problem-solving and analytical abilities. Ability to manage critical production systems under pressure. Excellent communication and cross-functional collaboration skills.<br>Experience8+ years of database administration experience with SQL Server and Postgre SQL.3+ years in a database leadership or management role. Experience managing large-scale production databases and mission-critical systems.<br>Preferred Qualifications Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Knowledge of database automation frameworks (Ansible, Terraform, CI/CD pipelines). Familiarity with Dev Ops practices and infrastructure-as-code. Experience in data platform strategy and modernization initiatives.<br>Emerging Technologies & Future-Focused Practices Experience with Kubernetes Operators for databases (e.g., Crunchy Postgres Operator, SQL Server Operator) to manage containerized database workloads. Knowledge of hybrid cloud strategies and multi-cloud database deployments. Familiarity with serverless database offerings (Aurora Serverless, Azure SQL Database serverless). Exposure to data streaming and integration platforms (Kafka, Debezium, Change Data Capture). Understanding of observability practices for databases, including distributed tracing and advanced telemetry. Awareness of AI-driven performance tuning and emerging automation tools for query optimization. Ability to evaluate and adopt next-generation storage and compute technologies (NVMe, persistent memory, cloud-native storage).<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Database Administration Manager:<br>Job purpose:The Database Administration Manager is responsible for leading the organization’s database infrastructure strategy, ensuring high availability, performance, scalability, security, and reliability of all Postgre SQL and Microsoft SQL Server environments. This role manages the DBA team, drives technical excellence, and oversees database design, maintenance, monitoring, automation, and disaster recovery across enterprise systems<br>Key accountabilities and decision ownership:Team Leadership Lead and mentor the database administration team, fostering technical growth and collaboration. Assign tasks, provide technical guidance, and conduct performance evaluations. Establish database standards, policies, and best practices for Postgre SQL and SQL Server. Collaborate with development, infrastructure, and application support teams to align database solutions with business needs. Database Management Install, configure, and maintain Postgre SQL and Microsoft SQL Server instances across on-premises and cloud environments. Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Manage database upgrades, patching, migrations, and consolidation projects. Design and implement scalable database architectures, including partitioning, sharding, and clustering. Oversee schema design, normalization, and indexing strategies for high-performance applications. Performance & Monitoring Monitor database performance using tools such as pg Admin, pg_stat_statements, SQL Server Management Studio (SSMS), and third-party monitoring platforms. Perform advanced query optimization, index tuning, and execution plan analysis. Implement proactive monitoring, alerting, and capacity planning solutions. Lead performance engineering initiatives to support mission-critical workloads. Backup & Disaster Recovery Design and maintain enterprise backup strategies using native tools (pg Back Rest, SQL Server Backup) and third-party solutions. Implement and test disaster recovery procedures, including point-in-time recovery and log shipping. Manage high availability (HA) and disaster recovery (DR) architectures such as Always On Availability Groups, failover clustering, replication, and Postgre SQL streaming replication. Security & Compliance Implement robust database security controls, including role-based access, encryption (TDE, pgcrypto), and auditing. Ensure compliance with organizational and regulatory standards (GDPR, HIPAA, SOX). Oversee vulnerability management, patching, and secure configuration baselines.<br>Requirements Technical Skills Strong expertise in Microsoft SQL Server (installation, configuration, HA/DR, performance tuning). Strong expertise in Postgre SQL (replication, partitioning, query optimization, extensions). Advanced SQL query optimization, execution plan analysis, and performance troubleshooting. Experience with HA/DR solutions: Always On, failover clusters, log shipping, Postgre SQL replication. Knowledge of database monitoring tools (Prometheus, Grafana, SQL Profiler, pg Admin). Strong knowledge of Linux (RHEL/Ubuntu) and Windows Server environments. Familiarity with scripting and automation (Power Shell, Bash, Python). Soft Skills Proven leadership and team management skills. Strong problem-solving and analytical abilities. Ability to manage critical production systems under pressure. Excellent communication and cross-functional collaboration skills.<br>Experience8+ years of database administration experience with SQL Server and Postgre SQL.3+ years in a database leadership or management role. Experience managing large-scale production databases and mission-critical systems.<br>Preferred Qualifications Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Knowledge of database automation frameworks (Ansible, Terraform, CI/CD pipelines). Familiarity with Dev Ops practices and infrastructure-as-code. Experience in data platform strategy and modernization initiatives.<br>Emerging Technologies & Future-Focused Practices Experience with Kubernetes Operators for databases (e.g., Crunchy Postgres Operator, SQL Server Operator) to manage containerized database workloads. Knowledge of hybrid cloud strategies and multi-cloud database deployments. Familiarity with serverless database offerings (Aurora Serverless, Azure SQL Database serverless). Exposure to data streaming and integration platforms (Kafka, Debezium, Change Data Capture). Understanding of observability practices for databases, including distributed tracing and advanced telemetry. Awareness of AI-driven performance tuning and emerging automation tools for query optimization. Ability to evaluate and adopt next-generation storage and compute technologies (NVMe, persistent memory, cloud-native storage).<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Database Administration Manager:<br>Job purpose:The Database Administration Manager is responsible for leading the organization’s database infrastructure strategy, ensuring high availability, performance, scalability, security, and reliability of all Postgre SQL and Microsoft SQL Server environments. This role manages the DBA team, drives technical excellence, and oversees database design, maintenance, monitoring, automation, and disaster recovery across enterprise systems<br>Key accountabilities and decision ownership:Team Leadership Lead and mentor the database administration team, fostering technical growth and collaboration. Assign tasks, provide technical guidance, and conduct performance evaluations. Establish database standards, policies, and best practices for Postgre SQL and SQL Server. Collaborate with development, infrastructure, and application support teams to align database solutions with business needs. Database Management Install, configure, and maintain Postgre SQL and Microsoft SQL Server instances across on-premises and cloud environments. Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Manage database upgrades, patching, migrations, and consolidation projects. Design and implement scalable database architectures, including partitioning, sharding, and clustering. Oversee schema design, normalization, and indexing strategies for high-performance applications. Performance & Monitoring Monitor database performance using tools such as pg Admin, pg_stat_statements, SQL Server Management Studio (SSMS), and third-party monitoring platforms. Perform advanced query optimization, index tuning, and execution plan analysis. Implement proactive monitoring, alerting, and capacity planning solutions. Lead performance engineering initiatives to support mission-critical workloads. Backup & Disaster Recovery Design and maintain enterprise backup strategies using native tools (pg Back Rest, SQL Server Backup) and third-party solutions. Implement and test disaster recovery procedures, including point-in-time recovery and log shipping. Manage high availability (HA) and disaster recovery (DR) architectures such as Always On Availability Groups, failover clustering, replication, and Postgre SQL streaming replication. Security & Compliance Implement robust database security controls, including role-based access, encryption (TDE, pgcrypto), and auditing. Ensure compliance with organizational and regulatory standards (GDPR, HIPAA, SOX). Oversee vulnerability management, patching, and secure configuration baselines.<br>Requirements Technical Skills Strong expertise in Microsoft SQL Server (installation, configuration, HA/DR, performance tuning). Strong expertise in Postgre SQL (replication, partitioning, query optimization, extensions). Advanced SQL query optimization, execution plan analysis, and performance troubleshooting. Experience with HA/DR solutions: Always On, failover clusters, log shipping, Postgre SQL replication. Knowledge of database monitoring tools (Prometheus, Grafana, SQL Profiler, pg Admin). Strong knowledge of Linux (RHEL/Ubuntu) and Windows Server environments. Familiarity with scripting and automation (Power Shell, Bash, Python). Soft Skills Proven leadership and team management skills. Strong problem-solving and analytical abilities. Ability to manage critical production systems under pressure. Excellent communication and cross-functional collaboration skills.<br>Experience8+ years of database administration experience with SQL Server and Postgre SQL.3+ years in a database leadership or management role. Experience managing large-scale production databases and mission-critical systems.<br>Preferred Qualifications Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Knowledge of database automation frameworks (Ansible, Terraform, CI/CD pipelines). Familiarity with Dev Ops practices and infrastructure-as-code. Experience in data platform strategy and modernization initiatives.<br>Emerging Technologies & Future-Focused Practices Experience with Kubernetes Operators for databases (e.g., Crunchy Postgres Operator, SQL Server Operator) to manage containerized database workloads. Knowledge of hybrid cloud strategies and multi-cloud database deployments. Familiarity with serverless database offerings (Aurora Serverless, Azure SQL Database serverless). Exposure to data streaming and integration platforms (Kafka, Debezium, Change Data Capture). Understanding of observability practices for databases, including distributed tracing and advanced telemetry. Awareness of AI-driven performance tuning and emerging automation tools for query optimization. Ability to evaluate and adopt next-generation storage and compute technologies (NVMe, persistent memory, cloud-native storage).<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Our editors are great at their craft. Now we need someone just as great at running the operation behind them.<br>Render House is a video editing agency behind some of the fastest-growing real estate channels on You Tube. We’ve grown to a team of 36 editors and QCs — and right now, our small leadership team is the bottleneck. <br>We’re hiring an Operations Manager to take full ownership of how the team runs day to day, so our editors can focus on doing their best work and our clients get great videos delivered on time, every time.<br>If you love turning chaos into clean, repeatable systems — and people genuinely like working for you — keep reading.<br><br>WHAT YOU’LL OWN<br> • Day-to-day workflow for a team of 36 editors and QCs: assignments, deadlines, and capacity planning<br> • Accountability — keeping the team on schedule and catching issues before they ever reach a client<br> • Building and maintaining a clear editing playbook and SOPs (alongside our Head of Production) so every editor and QC knows exactly how to do their job<br> • Acting as the communication hub between editors, QCs, and leadership<br> • Tracking team performance — turnaround time, revision rates, on-time delivery — and reporting to the founders<br>WHAT WE’RE LOOKING FOR<br> • Experience managing teams, ideally remote creative or production teams<br> • Outstanding communication and people skills — you build trust quickly and people want to do good work for you<br> • A backbone — you can hold people accountable and have direct conversations without drama<br> • Strong organization and systems-building instincts — you see a messy process and immediately want to fix it<br> • Comfortable with project management tools (Asana, Click Up, Monday, Trello, Notion, or similar)<br> • Enough understanding of video editing and production to speak credibly with editors (you don’t need to edit yourself)<br> • Fluent, confident English — written and spoken<br>NICE TO HAVE<br> • Background in a Real Estate Video Production<br> • Experience standing up processes for a fast-growing team<br><br>HOW TO APPLY<br> We want to see and hear how you communicate — because that’s most of this job.<br>Send us a short introduction video (around 2–3 minutes) of yourself speaking in English. Tell us who you are, your relevant experience, and why this role is a fit for you.<br>Email your video to: admin@render-house.netApplications without a video won’t be reviewed. We’re excited to meet you.

Lead a team of Retail Service Quality Officers responsible for monitoring customer experience journey and compliance with banks standards across the banks different touch points and subsidiaries. Conduct regular mystery shopping exercises on the different bank channels including Branches, Call Center and Direct Sales Unit …. etc. Work with the customer’s knowledge insights team to identify action plans for top monthly, quarterly and annual customer’s issues across ADIB Egypt Group touch points Work closely with relevant stakeholders on enhancing the banks touch points (including branches, DSUs, Etc.) monthly KPIs to deliver targets and ensure extraordinary customer experience Work closely with internal stakeholders on action plans to elevate customer journey/satisfaction and monitor closely till closure Work closely with the business teams to evaluate the impact of improvement initiatives Work closely with the customer’s insights team to communicate the VoC or any related customer’s insights to internal stakeholders to deliver extraordinary customer journey Communicate regular feedback to branch managers to help them deliver best in class service and extraordinary customer experience. Coach and mentor the different bank’s touch points staff on any related customer centric knowledge, up-to-date bank standards and customer experience protocols. Report any negative retail look and feel feedbacks through customer’s interviews to concerned parties e.g. premises, general admin, Branch Managers Initiate and suggest new service enhancement ideas. Review all banks’ customer related procedures and ensure Customer Centric approach is at the heart of procedures and processes. Manage designing delightful customer journeys for ADIB products & touch points Review Service Quality Controls on pre-set standards and aim at stretching the bar for customer satisfaction Engage with team members in any related service projects that aim to enhance the customer experience. Search global and regional up-to-date banking and any related service industry standards to ensure bank standards are up-to-date and setting the benchmark for banking norms and other customer centric service industries. Upgrades customer experience with Complaint centre and ensure efficient complaint resolution process, empowered escalation matrix and complaints aging control.<br><br>Minimum Qualifications:Degree in Business, Banking, Finance, Economics or Financial Accountancy. Customer Service Skills Awareness of bank’s product and different bank channels procedures.<br>Minimum Experience:5+ years of Experience in customer service or process improvement field preferably in banking sector or telecom.<br>Job specific Skills:Effective communication skills. Very good interpersonal skills. Creativity Attention to details

ROLE OVERVIEW We are looking for a PM / Project Manager to manage cross-functional project coordination across the full order-to-delivery journey.<br>The role is responsible for ensuring that projects move smoothly from commercial handover through planning, procurement, production, logistics, installation, and client handover.<br>The Project Manager does not directly execute the work of each department. Instead, the role owns project visibility, milestone tracking, follow-up, cross-functional coordination, action management, escalation, and leadership reporting.<br>Candidates may currently be working as Senior Project Coordinators, Assistant Project Managers, PMO professionals, or Operations Managers, provided they have strong experience coordinating complex projects across multiple functions.<br>KEY RESPONSIBILITIES• Own project trackers, milestones, timelines, open actions, dependencies, and risks.• Coordinate project handover from Commercial or Tenders to execution teams.• Support project kickoff once scope, contract, purchase order, payment requirements, and technical requirements are confirmed.• Follow up across Sales, Finance, Supply Chain, Procurement, Production, Logistics, Warehouse, and Installation.• Track sourcing, material readiness, production-order release, delivery planning, and installation readiness.• Coordinate S&OP activities by aligning project demand, production capacity, execution priorities, and cross-functional requirements.• Maintain visibility over resource constraints, delayed materials, production bottlenecks, delivery risks, and client dependencies.• Support project costing and spending compliance by coordinating with plants, Procurement, and Finance.• Follow up on compliance with approved project-cost estimates, purchasing limits, and spending curves.• Assess change-order impacts on timelines, costs, resources, deliverables, and scope.• Prepare project-status updates, risk reports, action logs, and escalation summaries for leadership. • Support project closeout, handover documentation, and lessons-learned reviews.<br>REQUIRED EXPERIENCE• 5–7 years of experience in project management, PMO, project coordination, operations, construction, fit-out, manufacturing, or furniture and project delivery.• Candidates currently working as Senior Project Coordinators, Assistant Project Managers, PMO professionals, or equivalent may be considered. External Use Page 6 of 16 ICF · Prepared by 4 Fold Consulting RECRUITER-FRIENDLY VERSION · ICF · PREPARED BY 4 FOLD CONSULTING• Previous experience holding a Project Manager title is not mandatory.• Experience coordinating across commercial, procurement, production, logistics, installation, and finance teams.• Experience managing project trackers, action logs, dependencies, risks, and leadership reporting. • Exposure to B2B, B2G, tender, fit-out, construction, hospitality, or project-based delivery environments is preferred.• Experience in S&OP, demand and capacity planning, project costing, or cost compliance is preferred.• Strong follow-up, escalation, stakeholder-management, and documentation skills.• PMP, PRINCE2, or equivalent certification is an advantage but not mandatory.• Fluent Arabic and professional English.